WO2023005372A1 - 处理方法、处理设备及存储介质 - Google Patents

处理方法、处理设备及存储介质 Download PDF

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Publication number
WO2023005372A1
WO2023005372A1 PCT/CN2022/094263 CN2022094263W WO2023005372A1 WO 2023005372 A1 WO2023005372 A1 WO 2023005372A1 CN 2022094263 W CN2022094263 W CN 2022094263W WO 2023005372 A1 WO2023005372 A1 WO 2023005372A1
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Prior art keywords
request
content
processing
historical
interactive
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PCT/CN2022/094263
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English (en)
French (fr)
Inventor
朱荣昌
邵刚
梁文斌
Original Assignee
深圳传音控股股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Priority claimed from CN202110843656.XA external-priority patent/CN113282962B/zh
Priority claimed from CN202110922821.0A external-priority patent/CN113392207B/zh
Application filed by 深圳传音控股股份有限公司 filed Critical 深圳传音控股股份有限公司
Publication of WO2023005372A1 publication Critical patent/WO2023005372A1/zh

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/60Protecting data
    • G06F21/62Protecting access to data via a platform, e.g. using keys or access control rules

Definitions

  • the present application relates to the technical field of communications, and in particular to a processing method, processing equipment, and a storage medium.
  • wearable smart devices such as smart watches, smart headphones, smart bracelets, smart glasses, etc.
  • smart home devices such as smart TVs, smart speakers, smart refrigerators, smart desk lamps, smart air conditioners, smart ovens etc.
  • Internet of Vehicles devices such as smart cars, vehicle terminals, navigators, etc.
  • the inventor found at least the following problems: when the smart device interacts with the user and/or sends and receives information, the processing of the request is not safe, convenient and/or intelligent enough, which in turn causes the user to The experience is not high.
  • the present application provides a processing method, a processing device, and a storage medium, which can process requests more safely, conveniently and/or intelligently, and improve user experience.
  • the present application provides a processing method, which is applied to processing equipment, and the processing method includes steps:
  • Step S1 in response to the first request, detecting whether the first request meets a first preset condition and/or whether the processing device meets a second preset condition;
  • Step S2 Process the first request and/or the processing device according to the detection result.
  • meeting the first preset condition includes that the first request is a request to enter the interactive interface of the voice interaction application, and the step S2 includes:
  • Step S21 detecting whether the processing device meets the third preset condition and/or whether the associated device of the processing device meets the fourth preset condition;
  • Step S22 According to the detection result, display the interactive interface of the voice interaction application, the interactive interface includes historical interactive content and/or prompt information based on historical interactive content.
  • the meeting the third preset condition includes at least one of the following:
  • the time of the processing facility is at a preset time
  • the location of the processing equipment is in a preset area
  • the application or service associated with the interaction interface in the processing device has unfinished historical interaction content
  • the application or service associated with the interaction interface in the processing device has completed historical interaction content
  • the state of the associated device is a preset state
  • the application or service associated with the interaction interface in the associated device has unfinished historical interaction content
  • the application or service associated with the interaction interface in the associated device has completed historical interaction content.
  • step S22 includes at least one of the following:
  • processing device meets a third preset condition and the associated device meets a fourth preset condition, then display an interactive interface based on a third preset policy;
  • an interactive interface is displayed based on a fourth preset strategy.
  • the displaying the interactive interface based on the first preset strategy includes at least one of the following:
  • the displaying the interactive interface based on the second preset strategy includes at least one of the following:
  • the displaying the interactive interface based on the third preset strategy includes at least one of the following:
  • the displaying the interactive interface based on the fourth preset strategy includes at least one of the following:
  • the prompt information of no historical interactive content and/or adding historical interactive content is displayed on the interactive interface.
  • the meeting the third preset condition includes:
  • the application or service associated with the interaction interface in the processing device has unfinished historical interaction content
  • Said meeting the fourth preset condition includes at least one of the following:
  • the state of the associated device is a preset state
  • the application or service associated with the interaction interface in the associated device has unfinished historical interaction content
  • the step S22 includes:
  • processing device meets the third preset condition and the associated device meets the fourth preset condition, then display the occurrence time of the unfinished historical interaction content on the processing device and the associated device on the interactive interface Tooltips for recent interactions.
  • step S22 includes:
  • the historical interactive content to be displayed is unfinished historical interactive content, displaying content consistent with the unfinished historical interactive content on the interactive interface;
  • the fourth window or control includes prompt information corresponding to historical interactive content with different frequency of occurrence;
  • a fifth window or control is displayed on the interactive interface, and the fifth window or control includes prompt information of historical interactive content from different devices.
  • step 22 it also includes:
  • Step S3 In response to the second request, perform at least one of the following processes:
  • the interactive interface includes unfinished historical interactive content, end the unfinished historical interactive content according to the second request;
  • the display content of the interactive interface is updated according to the interactive result of the second request, and the updated display content includes the completed interactive result of historical interactive content and/or or unfinished historical interactive content;
  • the meeting the first preset condition includes that the first request involves privacy;
  • the meeting the second preset condition includes at least one of the following: the processing device is in a preset mode; the processing device is a preset equipment; the processing equipment is a preset type of equipment; the time of the processing equipment is at a preset time;
  • the location of the processing device is in a preset area; the step S2 includes at least one of the following:
  • the processing device meets a second preset condition, then process it based on a fifth preset strategy
  • processing is performed based on a sixth preset policy.
  • processing based on the fifth preset strategy includes at least one of the following:
  • performing preset processing on the response content of the first request, and outputting the processed response content includes:
  • the processing the first request and/or the processing device according to the second request includes:
  • controlling the processing device to resume outputting the response content of the first request
  • the processing the first request according to the privacy type involved in the first request includes:
  • the processing the first request and/or the processing device according to the second request includes:
  • the meeting the first preset condition includes that the first request involves privacy; the step S2 includes:
  • the processing device If the first request involves privacy and/or the processing device meets a second preset condition, then process the first request and/or the processing device according to the second request;
  • the processing the first request and/or the processing device according to the second request includes:
  • the preset processing of the response content of the first request, and outputting the processed response content includes:
  • the processing the first request according to the privacy type involved in the first request includes:
  • the first request is processed according to at least one of the target privacy function and the current mode, location, and time of the processing device, including:
  • the processing device If at least one of the current mode, location, and time of the processing device meets the preset conditions, then adjust the processing rules of the target privacy function according to at least one of the current mode, location, and time to improve the privacy protection level, according to the adjusted The processing rule for the first request is processed.
  • Step S2 includes at least one of the following:
  • the interactive interface is a new interactive interface and the first request is associated with the completed historical interactive content, after the first processing is performed on the completed historical interactive content, the interactive interface is output, and the interactive interface displays The result and/or prompt information of the first processing;
  • the interactive interface is a new interactive interface and the first request is associated with unfinished historical interactive content, then after the second processing is performed on the unfinished historical interactive content, the interactive interface is output, and the interactive interface displays the result of said second processing;
  • the interactive interface is an existing interactive interface, updating the interactive interface after performing a third process on the response result of the first request;
  • the fourth processing is performed on the existing response results in the interactive interface, and then the interactive interface is updated.
  • the third treatment and the fourth treatment include at least one of the following:
  • the present application also provides a processing method, the processing method is applied to processing equipment, and the processing method includes the steps of:
  • Step S10 in response to the first request, perform a first preset process according to the first request;
  • Step S20 in response to the second request and/or the first preset processing, process the first request and/or the second request.
  • the first preset processing includes at least one of the following:
  • the step S20 includes at least one of the following:
  • the first request is processed based on a preset policy and/or a preset operation.
  • displaying on the interactive interface the historical interactive content associated with the second request on the associated device and/or the prompt information based on the historical interactive content includes:
  • Step S201 in response to the second request, detecting an associated device installed with an application or service associated with the interactive interface;
  • Step S202 Displaying historical interactive content on the detected associated device and/or prompt information based on the historical interactive content on the interactive interface.
  • step S202 includes at least one of the following:
  • the historical interactive content on the associated device is unfinished historical interactive content
  • the latest unfinished historical interactive content and/or prompt information based on the latest unfinished historical interactive content is displayed on the interactive interface;
  • the prompt information of the interaction result of the historical interactive content is displayed in the fourth window or the fourth control.
  • the preset processing includes at least one of the following:
  • the unfinished historical interaction content corresponding to the prompt information is displayed on the interactive interface
  • the third request is used to display the interaction results and/or interaction questions of the completed historical interaction content corresponding to the prompt information on the interaction interface when responding to the prompt information;
  • the third request is associated with an interaction result and/or an interaction question of a completed historical interactive content
  • at least one associated interaction result and/or interaction question is displayed on the interaction interface, and the at least one interaction result and/or Each interactive question corresponds to an option
  • the third request is associated with the interaction results and/or interaction questions of the completed historical interaction content
  • at least one interaction of the third request is displayed on the interaction interface based on the associated at least one interaction result and/or interaction question
  • the at least one interaction result corresponds to an option
  • a first process is performed on the historical interactive content.
  • the determining or enabling at least one target privacy function includes:
  • Step S101 In response to the types of privacy involved in the first request, determine the number and/or combination of the types of privacy involved in the first request;
  • Step S102 Determine or enable at least one target privacy function according to the number and/or combination of privacy types involved in the first request.
  • the step S102 includes at least one of the following:
  • the number of types of privacy involved in the first request is one, and a target privacy function corresponding to the type of privacy involved in the first request is determined or enabled;
  • the number of types of privacy involved in the first request is more than one, and the target privacy function corresponding to each type is respectively determined or enabled;
  • the number of privacy types involved in the first request is more than one, a combination of privacy types involved in the first request is determined, and a target privacy function corresponding to the combination is determined or enabled.
  • the processing of the first request based on a preset policy and/or preset operation includes at least one of the following:
  • the first request is processed according to a second preset policy
  • Processing the first request according to at least one of the target privacy function and the current mode, location, and time of the processing device.
  • processing the first request according to the second preset strategy includes at least one of the following:
  • the preset operation processes the second type of private information in the response content of the first request, and outputs a second processing result;
  • the processing of the first request according to at least one of the target privacy function and the current mode, location, and time of the processing device includes at least one of the following:
  • the first request is processed according to a preset processing rule of the target privacy function.
  • the processing of the first request based on a preset policy and/or preset operation includes at least one of the following:
  • the present application also provides a processing method, the processing method is applied to processing equipment, and the processing method includes the steps of:
  • Step S100 Responding to at least one first request and at least one second request;
  • Step S200 Detect whether the first request and/or the second request meet a preset condition
  • Step S300 Process the first request and/or the second request according to the detection result.
  • the step S100 includes at least one of the following:
  • the second request is acquired.
  • the first request and/or the second request meet preset conditions, including at least one of the following:
  • the first request is a request to enter an interactive interface of a voice interactive application, and the second request has associated historical interactive content;
  • the first request and/or the second request relate to privacy.
  • the step S300 includes at least one of the following:
  • first request and/or the second request involves privacy, processing based on a first preset policy
  • first request and/or the second request do not involve privacy, then process it based on a second preset policy
  • the second request has associated historical interaction content, and the second request is processed based on a third preset policy.
  • processing based on the first preset strategy includes at least one of the following:
  • first request or the second request involves privacy, do not output or suspend output of the response content of the first request or the second request;
  • first request or the second request involves privacy, perform preset processing on the response content of the first request and/or the second request, and output the processed response content;
  • first request or the second request involves privacy, processing the first request or the second request according to the type of privacy involved in the first request or the second request;
  • first request and the second request involve privacy, do not output or suspend output of the response content of the first request and the second request;
  • first request and the second request involve privacy, processing the first request and the second request according to the type of privacy involved in the first request and the second request;
  • the processing based on the second preset strategy includes at least one of the following:
  • processing the first request and the second request according to the privacy type involved in the first request and the second request includes at least one of the following:
  • detecting whether the second request has associated historical interaction content includes:
  • processing the second request based on a third preset strategy includes:
  • the second request has no associated historical interaction content, perform a second preset process on the interactive interface of the second request.
  • the first preset processing includes at least one of the following:
  • the second request is associated with unfinished historical interactive content, displaying the unfinished historical interactive content or prompt information based on the unfinished historical interactive content on the interactive interface;
  • At least one associated interaction result and/or interaction question is displayed on the interaction interface, and the at least one interaction result and/or Each interactive question corresponds to an option;
  • the second request is associated with an interaction result and/or an interaction question of the completed historical interaction content
  • at least one interaction of the second request is displayed on the interaction interface based on the associated at least one interaction result and/or interaction question
  • the at least one interaction result corresponds to an option
  • the preset process including at least one of correction, hiding, and splitting;
  • the second preset processing includes:
  • processing the second request based on a third preset strategy includes:
  • the second request is associated with unfinished historical interactive content, displaying the unfinished historical interactive content or prompt information based on the unfinished historical interactive content on the interactive interface;
  • the processing device involves privacy
  • the history interaction content related to privacy is displayed on the associated device, so that different windows and/or controls are displayed on different devices.
  • the present application also provides a processing device, which includes: a memory and a processor, wherein a processing program is stored in the memory, and when the processing program is executed by the processor, the processing method described in any one of the above is implemented A step of.
  • the present application also provides a readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of any one of the above processing methods are realized.
  • the processing method includes responding to the first request, detecting whether the first request meets the first preset condition and/or whether the processing device meets the second preset condition; As a result of the detection, process the first request and/or the processing device.
  • the technical solution of the present application performs corresponding processing according to whether the request and/or the device meets the conditions, making the processing of the request safer, more convenient and/or intelligent, and improving the user experience.
  • the processing method includes: in response to the first request, performing the first preset processing according to the first request; in response to the second request and/or the first preset processing, The first request and/or the second request are processed.
  • the technical solution of the present application first processes the first request, and then performs corresponding processing according to the processing done and/or the second request, so that the processing of the request is safer, more convenient and/or intelligent, and the user experience is improved .
  • the processing method includes responding to at least one first request and at least one second request; detecting whether the first request and/or the second request meet the preset condition; according to As a result of the detection, process the first request and/or the second request.
  • the technical solution of the present application performs corresponding processing according to whether the first request and/or the second request meet the preset conditions, making the processing of the requests safer, more convenient and/or intelligent, and improving the user experience.
  • FIG. 1 is a schematic diagram of a hardware structure of an intelligent terminal implementing various embodiments of the present application.
  • FIG. 2 is a system architecture diagram of a communication network provided by an embodiment of the present application.
  • Fig. 3 is a schematic diagram of a hardware structure of a controller provided by an embodiment of the present application.
  • Fig. 4 is a schematic diagram of a hardware structure of a network node provided by an embodiment of the present application.
  • Fig. 5 is a schematic flowchart of a processing method shown according to the first embodiment.
  • Fig. 6 is a schematic flowchart of a processing method according to a second embodiment.
  • Fig. 7 is a schematic diagram of an interaction effect in scene 1 according to the second embodiment.
  • Fig. 8 is a schematic diagram of another interaction effect of scene 1 shown according to the second embodiment.
  • Fig. 9 is a schematic diagram of the interaction effect of scene 2 shown according to the second embodiment.
  • Fig. 10 is a schematic flowchart of a processing method according to a third embodiment.
  • Fig. 11 is a schematic diagram of an interface of a processing device in scenario 1 according to a third embodiment.
  • Fig. 12 is a schematic diagram of the interface of the processing device in the second scenario according to the third embodiment.
  • Fig. 13 is a schematic diagram of the interface of the processing device in the third scenario according to the third embodiment.
  • Fig. 14 is a schematic flowchart of a processing method according to a fourth embodiment.
  • Fig. 15 is a schematic flowchart of a processing method according to a fifth embodiment.
  • Fig. 16 is a schematic diagram showing an interaction effect according to the fifth embodiment.
  • Fig. 17 is a schematic flowchart of a processing method according to the sixth embodiment.
  • Fig. 18 is a schematic diagram of an interface of a processing device according to a sixth embodiment.
  • Fig. 19 is a schematic flowchart of a processing method according to the seventh embodiment.
  • Fig. 20 is a schematic flowchart of a processing method according to the eighth embodiment.
  • Fig. 21 is a schematic diagram showing an interaction effect according to the eighth embodiment.
  • Fig. 22 is a schematic flowchart of a processing method according to the ninth embodiment.
  • Fig. 23 is a schematic diagram of an interface of a processing device according to a ninth embodiment.
  • first, second, third, etc. may be used herein to describe various information, such information should not be limited to these terms. These terms are only used to distinguish information of the same type from one another. For example, without departing from the scope of this document, first information may also be called second information, and similarly, second information may also be called first information.
  • first information may also be called second information
  • second information may also be called first information.
  • word “if” as used herein may be interpreted as “at” or “when” or “in response to a determination”.
  • the singular forms "a”, “an” and “the” are intended to include the plural forms as well, unless the context indicates otherwise.
  • A, B, C means “any of the following: A; B; C; A and B; A and C; B and C; A and B and C
  • A, B or C or "A, B and/or C” means "any of the following: A; B; C; A and B; A and C; B and C; A and B and C”. Exceptions to this definition will only arise when combinations of elements, functions, steps or operations are inherently mutually exclusive in some way.
  • the words “if”, “if” as used herein may be interpreted as “at” or “when” or “in response to determining” or “in response to detecting”.
  • the phrases “if determined” or “if detected (the stated condition or event)” could be interpreted as “when determined” or “in response to the determination” or “when detected (the stated condition or event) )” or “in response to detection of (a stated condition or event)”.
  • step codes such as S1 and S2 are used, the purpose of which is to express the corresponding content more clearly and concisely, and does not constitute a substantive limitation on the order.
  • S2 will be executed first and then S1, etc., but these should be within the protection scope of this application.
  • Smart terminals can be implemented in various forms.
  • the smart terminals described in this application may include mobile phones, tablet computers, notebook computers, palmtop computers, personal digital assistants (Personal Digital Assistant, PDA), portable media players (Portable Media Player, PMP), navigation devices, Smart terminals such as wearable devices, smart bracelets, and pedometers, as well as fixed terminals such as digital TVs and desktop computers.
  • PDA Personal Digital Assistant
  • PMP portable media players
  • navigation devices Smart terminals such as wearable devices, smart bracelets, and pedometers
  • Smart terminals such as wearable devices, smart bracelets, and pedometers
  • fixed terminals such as digital TVs and desktop computers.
  • a mobile terminal will be taken as an example, and those skilled in the art will understand that, in addition to elements specially used for mobile purposes, the configurations according to the embodiments of the present application can also be applied to fixed-type terminals.
  • FIG. 1 is a schematic diagram of the hardware structure of a mobile terminal implementing various embodiments of the present application.
  • the mobile terminal 100 may include: an RF (Radio Frequency, radio frequency) unit 101, a WiFi module 102, an audio output unit 103, an A /V (audio/video) input unit 104, sensor 105, display unit 106, user input unit 107, interface unit 108, memory 109, processor 110, and power supply 111 and other components.
  • RF Radio Frequency, radio frequency
  • the radio frequency unit 101 can be used for sending and receiving information or receiving and sending signals during a call. Specifically, after receiving the downlink information of the base station, it is processed by the processor 110; in addition, the uplink data is sent to the base station.
  • the radio frequency unit 101 includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, and the like.
  • the radio frequency unit 101 can also communicate with the network and other devices through wireless communication.
  • the above wireless communication can use any communication standard or protocol, including but not limited to GSM (Global System of Mobile communication, Global System for Mobile Communications), GPRS (General Packet Radio Service, General Packet Radio Service), CDMA2000 (Code Division Multiple Access 2000 , Code Division Multiple Access 2000), WCDMA (Wideband Code Division Multiple Access, Wideband Code Division Multiple Access), TD-SCDMA (Time Division-Synchronous Code Division Multiple Access, Time Division Synchronous Code Division Multiple Access), FDD-LTE (Frequency Division Duplexing-Long Term Evolution, frequency division duplex long-term evolution), TDD-LTE (Time Division Duplexing-Long Term Evolution, time-division duplex long-term evolution) and 5G, etc.
  • GSM Global System of Mobile communication, Global System for Mobile Communications
  • GPRS General Packet Radio Service
  • CDMA2000 Code Division Multiple Access 2000
  • WCDMA Wideband Code Division Multiple Access
  • TD-SCDMA Time Division-Synchronous Code Division Multiple Access, Time Division Synchro
  • WiFi is a short-distance wireless transmission technology.
  • the mobile terminal can help users send and receive emails, browse web pages, and access streaming media through the WiFi module 102, which provides users with wireless broadband Internet access.
  • Fig. 1 shows the WiFi module 102, it can be understood that it is not an essential component of the mobile terminal, and can be completely omitted as required without changing the essence of the invention.
  • the audio output unit 103 can store the audio received by the radio frequency unit 101 or the WiFi module 102 or in the memory 109 when the mobile terminal 100 is in a call signal receiving mode, a call mode, a recording mode, a voice recognition mode, a broadcast receiving mode, or the like.
  • the audio data is converted into an audio signal and output as sound.
  • the audio output unit 103 can also provide audio output related to a specific function performed by the mobile terminal 100 (eg, call signal reception sound, message reception sound, etc.).
  • the audio output unit 103 may include a speaker, a buzzer, and the like.
  • the A/V input unit 104 is used to receive audio or video signals.
  • the A/V input unit 104 may include a graphics processing unit (Graphics Processing Unit, GPU) 1041 and a microphone 1042, and the graphics processing unit 1041 is used for still pictures or The image data of the video is processed.
  • the processed image frames may be displayed on the display unit 106 .
  • the image frames processed by the graphics processor 1041 may be stored in the memory 109 (or other storage media) or sent via the radio frequency unit 101 or the WiFi module 102 .
  • the microphone 1042 can receive sound (audio data) via the microphone 1042 in a phone call mode, a recording mode, a voice recognition mode, and the like operating modes, and can process such sound as audio data.
  • the processed audio (voice) data can be converted into a format transmittable to a mobile communication base station via the radio frequency unit 101 for output in case of a phone call mode.
  • the microphone 1042 may implement various types of noise cancellation (or suppression) algorithms to cancel (or suppress) noise or interference generated in the process of receiving and transmitting audio signals.
  • the mobile terminal 100 also includes at least one sensor 105, such as a light sensor, a motion sensor, and other sensors.
  • the light sensor includes an ambient light sensor and a proximity sensor.
  • the ambient light sensor can adjust the brightness of the display panel 1061 according to the brightness of the ambient light, and the proximity sensor can turn off the display when the mobile terminal 100 moves to the ear. panel 1061 and/or backlight.
  • the accelerometer sensor can detect the magnitude of acceleration in various directions (generally three axes), and can detect the magnitude and direction of gravity when it is stationary, and can be used to identify the application of mobile phone posture (such as horizontal and vertical screen switching, related Games, magnetometer attitude calibration), vibration recognition related functions (such as pedometer, tap), etc.; as for mobile phones, fingerprint sensors, pressure sensors, iris sensors, molecular sensors, gyroscopes, barometers, hygrometers, Other sensors such as thermometers and infrared sensors will not be described in detail here.
  • the display unit 106 is used to display information input by the user or information provided to the user.
  • the display unit 106 may include a display panel 1061, and the display panel 1061 may be configured in the form of a liquid crystal display (Liquid Crystal Display, LCD), an organic light-emitting diode (Organic Light-Emitting Diode, OLED), or the like.
  • LCD Liquid Crystal Display
  • OLED Organic Light-Emitting Diode
  • the user input unit 107 can be used to receive input numbers or character information, and generate key signal input related to user settings and function control of the mobile terminal.
  • the user input unit 107 may include a touch panel 1071 and other input devices 1072 .
  • the touch panel 1071 also referred to as a touch screen, can collect touch operations of the user on or near it (for example, the user uses any suitable object or accessory such as a finger or a stylus on the touch panel 1071 or near the touch panel 1071). operation), and drive the corresponding connection device according to the preset program.
  • the touch panel 1071 may include two parts, a touch detection device and a touch controller.
  • the touch detection device detects the user's touch orientation, detects the signal brought by the touch operation, and transmits the signal to the touch controller; the touch controller receives touch information from the touch detection device and converts it into contact coordinates , and then sent to the processor 110, and can receive the command sent by the processor 110 and execute it.
  • the touch panel 1071 can be implemented in various types such as resistive, capacitive, infrared, and surface acoustic wave.
  • the user input unit 107 may also include other input devices 1072 .
  • other input devices 1072 may include, but are not limited to, one or more of physical keyboards, function keys (such as volume control buttons, switch buttons, etc.), trackballs, mice, joysticks, etc., which are not specifically described here. limited.
  • the touch panel 1071 may cover the display panel 1061.
  • the touch panel 1071 detects a touch operation on or near it, it transmits to the processor 110 to determine the type of the touch event, and then the processor 110 determines the touch event according to the touch event.
  • the corresponding visual output is provided on the display panel 1061 .
  • the touch panel 1071 and the display panel 1061 are used as two independent components to realize the input and output functions of the mobile terminal, in some embodiments, the touch panel 1071 and the display panel 1061 can be integrated.
  • the implementation of the input and output functions of the mobile terminal is not specifically limited here.
  • the interface unit 108 serves as an interface through which at least one external device can be connected with the mobile terminal 100 .
  • an external device may include a wired or wireless headset port, an external power (or battery charger) port, a wired or wireless data port, a memory card port, a port for connecting a device with an identification module, audio input/output (I/O) ports, video I/O ports, headphone ports, and more.
  • the interface unit 108 can be used to receive input from an external device (for example, data information, power, etc.) transfer data between devices.
  • the memory 109 can be used to store software programs as well as various data.
  • the memory 109 can mainly include a storage program area and a storage data area.
  • the storage program area can store an operating system, at least one function required application program (such as a sound playback function, an image playback function, etc.) etc.
  • the storage data area can be Store data (such as audio data, phone book, etc.) created according to the use of the mobile phone.
  • the memory 109 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage devices.
  • the processor 110 is the control center of the mobile terminal, and uses various interfaces and lines to connect various parts of the entire mobile terminal, by running or executing software programs and/or modules stored in the memory 109, and calling data stored in the memory 109 , execute various functions of the mobile terminal and process data, so as to monitor the mobile terminal as a whole.
  • the processor 110 may include one or more processing units; preferably, the processor 110 may integrate an application processor and a modem processor.
  • the application processor mainly processes operating systems, user interfaces, and application programs, etc.
  • the demodulation processor mainly handles wireless communication. It can be understood that the foregoing modem processor may not be integrated into the processor 110 .
  • the mobile terminal 100 can also include a power supply 111 (such as a battery) for supplying power to various components.
  • a power supply 111 (such as a battery) for supplying power to various components.
  • the power supply 111 can be logically connected to the processor 110 through a power management system, so as to manage charging, discharging, and power consumption through the power management system. and other functions.
  • the mobile terminal 100 may also include a Bluetooth module, etc., which will not be repeated here.
  • the following describes the communication network system on which the smart terminal of the present application is based.
  • FIG. 2 is a structure diagram of a communication network system provided by an embodiment of the present application.
  • the communication network system is an LTE system of general mobile communication technology, and the LTE system includes user equipment (User Equipment, UE) connected in sequence. ) 201, Evolved UMTS Terrestrial Radio Access Network (Evolved UMTS Terrestrial Radio Access Network, E-UTRAN) 202, Evolved Packet Core Network (Evolved Packet Core, EPC) 203 and operator's IP service 204.
  • Evolved UMTS Terrestrial Radio Access Network Evolved UMTS Terrestrial Radio Access Network, E-UTRAN
  • Evolved Packet Core Network Evolved Packet Core, EPC
  • the user equipment 201 may be the above-mentioned terminal 100, which will not be repeated here.
  • the evolved UMTS terrestrial radio access network 202 includes eNodeB 2021 and other eNodeB 2022 and so on.
  • the eNodeB 2021 can be connected to other eNodeB 2022 through a backhaul (for example, X2 interface), the eNodeB 2021 is connected to the evolved packet core network 203, and the eNodeB 2021 can provide user equipment 201 with access to the evolved packet core network 203.
  • the evolved packet core network 203 may include a mobility management entity (Mobility Management Entity, MME) 2031, a home subscriber server (Home Subscriber Server, HSS) 2032, other mobility management entities 2033, and a serving gateway (Serving Gate Way, SGW) 2034 , a packet data network gateway (PDN Gate Way, PGW) 2035 and a policy and charging function entity (Policy and Charging Rules Function, PCRF) 2036, etc.
  • MME Mobility Management Entity
  • HSS Home Subscriber Server
  • SGW Serving Gate Way
  • PGW packet data network gateway
  • PCRF Policy and Charging Rules Function
  • the home subscriber server 2032 is used to provide some registers to manage functions such as the home location register (not shown in the figure), and store some user-specific information about service features and data rates. All user data can be sent through the service gateway 2034, the packet data network gateway 2035 can provide the IP address allocation and other functions of the user equipment 201, and the policy and charging function entity 2036 is the policy and charging control of the service data flow and IP bearer resources Policy decision point, which selects and provides available policy and charging control decisions for the policy and charging execution function unit (not shown in the figure).
  • the IP service 204 may include Internet, Intranet, IMS (IP Multimedia Subsystem, IP Multimedia Subsystem) or other IP services.
  • IMS IP Multimedia Subsystem, IP Multimedia Subsystem
  • LTE system is used as an example above, those skilled in the art should know that this application is not only applicable to the LTE system, but also applicable to other wireless communication systems, such as GSM, CDMA2000, WCDMA, TD-SCDMA and future new wireless communication systems.
  • the network system (such as 5G), etc., is not limited here.
  • FIG. 3 is a schematic diagram of a hardware structure of a controller provided by the present application.
  • the controller 140 includes: a memory 1401 and a processor 1402.
  • the memory 1401 is used to store program instructions
  • the processor 1402 is used to call the program instructions in the memory 1401 to execute the steps of the method of the present application.
  • the above-mentioned controller 140 further includes a communication interface 1403 , and the communication interface 1403 may be connected to the processor 1402 through a bus 1404 .
  • the processor 1402 can control the communication interface 1403 to implement the receiving and sending functions of the controller 140 .
  • FIG. 4 is a schematic diagram of a hardware structure of a network node provided in the present application.
  • the network node 150 includes: a memory 1501 and a processor 1502.
  • the memory 1501 is used to store program instructions
  • the processor 1502 is used to call the program instructions in the memory 1501 to execute the steps of the head node, intermediate node and/or tail node in the method of the present application.
  • the foregoing network node 150 further includes a communication interface 1503 , where the communication interface 1503 may be connected to the processor 1502 through a bus 1504 .
  • the processor 1502 can control the communication interface 1503 to realize the functions of receiving and sending of the network node 150 .
  • the above-mentioned integrated modules implemented in the form of software function modules can be stored in a computer-readable storage medium.
  • the above-mentioned software function modules are stored in a storage medium, and include several instructions to make a computer device (which may be a personal computer, server, or network device, etc.) or a processor (English: processor) execute some steps of the method of the present application.
  • a computer program product includes one or more computer instructions.
  • Computer instructions may be stored in or transmitted from one computer-readable storage medium to another computer-readable storage medium, e.g. Coaxial cable, optical fiber, digital subscriber line (DSL)) or wireless (such as infrared, wireless, microwave, etc.) to another website site, computer, server or data center.
  • DSL digital subscriber line
  • the computer-readable storage medium may be any available medium that can be accessed by a computer, or a data storage device such as a server, a data center, etc. integrated with one or more available media.
  • Available media may be magnetic media (eg, floppy disk, hard disk, magnetic tape), optical media (eg, DVD), or semiconductor media (eg, solid state disk, SSD), etc.
  • Fig. 5 is a schematic flowchart of a processing method shown according to the first embodiment. As shown in Figure 5, the processing method of this embodiment is applied to processing equipment, and the processing method includes:
  • Step S1 in response to the first request, detecting whether the first request meets the first preset condition and/or whether the processing device meets the second preset condition;
  • Step S2 Process the first request and/or the processing device according to the detection result.
  • meeting the first preset condition includes that the first request is a request to enter the interactive interface of the voice interaction application.
  • Step S2 includes:
  • Step S21 Detect whether the processing device meets the third preset condition and/or whether the associated device of the processing device meets the fourth preset condition;
  • Step S22 According to the detection result, display the interactive interface of the voice interaction application, the interactive interface includes historical interactive content and/or prompt information based on historical interactive content.
  • meeting the third preset condition includes at least one of the following:
  • the time to process the device is at the preset time
  • the location of the processing equipment is in a preset area
  • the application or service associated with the interactive interface in the processing device has unfinished historical interactive content
  • the application or service associated with the interactive interface in the processing device has completed historical interactive content
  • the state of the associated device is the default state
  • the application or service associated with the interactive interface in the associated device has unfinished historical interactive content
  • the application or service associated with the interactive interface in the associated device has completed historical interaction content.
  • step S22 includes at least one of the following:
  • processing device meets the third preset condition and the associated device meets the fourth preset condition, then display the interactive interface based on the third preset strategy;
  • an interactive interface is displayed based on a fourth preset policy.
  • displaying an interactive interface based on a first preset policy includes at least one of the following:
  • displaying an interactive interface based on a second preset strategy includes at least one of the following:
  • displaying an interactive interface based on a third preset strategy includes at least one of the following:
  • displaying an interactive interface based on a fourth preset strategy includes at least one of the following:
  • a prompt message of no historical interactive content and/or adding historical interactive content is displayed on the interactive interface.
  • a third preset condition including:
  • the application or service associated with the interactive interface in the processing device has unfinished historical interactive content
  • the state of the associated device is the default state
  • the application or service associated with the interactive interface in the associated device has unfinished historical interactive content
  • Step S22 including:
  • a prompt message is displayed on the interactive interface according to the unfinished historical interaction content on the associated device;
  • a prompt message of the latest interactive content among the unfinished historical interactive contents on the processing device and the associated device is displayed on the interaction interface.
  • step S22 includes:
  • the historical interactive content to be displayed is unfinished historical interactive content
  • the content consistent with the unfinished historical interactive content is displayed on the interactive interface
  • the third window or control includes prompt information corresponding to the historical interaction content at different occurrence locations;
  • the fourth window or control includes prompt information corresponding to historical interactive content with different occurrence frequencies;
  • a fifth window or control is displayed on the interactive interface, and the fifth window or control includes prompt information of historical interactive content from different devices.
  • step 22 it also includes:
  • Step S3 In response to the second request, perform at least one of the following processes:
  • the interactive interface includes unfinished historical interactive content, end the unfinished historical interactive content according to the second request;
  • the display content of the interactive interface is updated according to the interactive result of the second request, and the updated display content includes the interactive result of the completed historical interactive content and/or the uncompleted historical interaction content;
  • meeting the first preset condition includes that the first request involves privacy;
  • meeting the second preset condition includes at least one of the following: the processing device is in a preset mode; the processing device is a preset device; the processing device is a preset the type of equipment; the time of processing the equipment is at the preset time; the location of the processing equipment is in the preset area;
  • Step S2 including at least one of the following:
  • processing is performed based on a sixth preset policy.
  • processing based on the fifth preset strategy includes at least one of the following:
  • the response content of the first request is forwarded to the security device for output.
  • preset processing is performed on the response content of the first request, and the processed response content is output, including:
  • processing the first request and/or the processing device according to the second request includes:
  • controlling the processing device to resume outputting the response content of the first request
  • processing the first request according to the type of privacy involved in the first request including:
  • Processing the first request and/or the processing device according to the second request including:
  • meeting the first preset condition includes that the first request involves privacy; step S2 includes:
  • Processing the first request and/or the processing device according to the second request including:
  • Processing the first request according to the type of privacy involved in the first request including:
  • the first request is processed according to at least one of the target privacy function and the current mode, location, and time of the processing device, including:
  • the processing device If at least one of the current mode, location, and time of the processing device meets the preset conditions, adjust the processing rules of the target privacy function according to at least one of the current mode, location, and time to improve the level of privacy protection.
  • the processing rule for the first request is processed.
  • the detection result is that the first request is a request for processing the interactive interface of the voice interaction application and involves privacy, and step S2 includes at least one of the following:
  • the interactive interface is a new interactive interface and the first request is associated with the completed historical interactive content, after the first processing is performed on the completed historical interactive content, the interactive interface is output, and the interactive interface displays the result of the first processing and/or prompt information ;
  • the interactive interface is a new interactive interface and the first request is associated with unfinished historical interactive content, then after the second processing is performed on the unfinished historical interactive content, the interactive interface is output, and the interactive interface displays the result of the second processing;
  • the third processing is performed on the response result of the first request to update the interactive interface
  • the fourth processing is performed on the existing response results in the interactive interface, and then the interactive interface is updated.
  • the new interactive interface is an initially entered interactive interface. If the first request involves privacy and is associated with completed historical interactive content, the first processing may be to hide, block and/or change the display mode of the historical interactive content output, or output the corresponding prompt information. For example, after entering the new voice interaction interface, the user says "transfer”. At this time, the transfer request can be associated with transferring the specified amount to the specified contact. Since the transfer request involves privacy, the specified contact and the specified amount can be partially blocked. After processing, it will be displayed in a new interactive interface.
  • the unfinished historical interactive content is output after the second processing.
  • the first processing can be to hide and block the unfinished historical interactive content and/or change the display mode. For example, after entering the new voice interaction interface, the user says "transfer". At this time, the transfer request can be associated with the historical interaction content that has selected the specified contact but has not completed the transfer. Since the transfer request involves privacy, the specified contact can be blocked. The content is processed and displayed in the new interactive interface.
  • the third treatment and the fourth treatment include at least one of the following:
  • At least one of hiding, blocking, and changing the display mode of the existing response results in the interactive interface
  • the interactive interface when voice interaction is performed in an existing interactive interface, if the recently input request involves privacy, the interactive interface can be updated after performing a third process on the response result of the first request, so that the output of the interactive result is more secure.
  • the existing interaction result can be processed, so that the security can also be improved when outputting the response result of the first request.
  • the interactive interface displays the content of the address and contact information. At this time, the user enters information such as name, then the address and contact information can be hidden or blocked, or jump to a new one. Only the name is displayed in the interactive interface, so that the privacy protection between contexts can be guaranteed during the continuous interaction process.
  • the processing method of the present application includes, in response to the first request, detecting whether the first request meets the first preset condition and/or whether the processing device meets the second preset condition; according to the detection result, the first request and/or the processing device to process.
  • the technical solution of the present application performs corresponding processing according to whether the request and/or the device meets the conditions, making the processing of the request safer, more convenient and/or intelligent, and improving the user experience.
  • FIG. 6 is a schematic flowchart of a processing method according to a second embodiment. As shown in Figure 6, a processing method of this embodiment is applied to processing equipment, including steps:
  • Step S1A In response to the first request, display an interactive interface, where the interactive interface includes at least one historical interactive content and/or at least one prompt information based on the historical interactive content;
  • Step S2A In response to the second request, perform processing based on a preset strategy.
  • the processing device can be a terminal device (such as a mobile phone, a tablet computer, etc.), a wearable smart device (such as a smart watch, a smart bracelet, a smart headset, etc.), a smart home device (such as a smart TV, a smart speaker, etc.), an Internet of Vehicles device (such as smart cars, vehicle-mounted terminals, etc.), through the above method, when the processing device interacts with the user, the current interaction process can be continued or associated with the historical interaction content, the interaction process is more intelligent and/or convenient, and the user experience is better.
  • a terminal device such as a mobile phone, a tablet computer, etc.
  • a wearable smart device such as a smart watch, a smart bracelet, a smart headset, etc.
  • a smart home device such as a smart TV, a smart speaker, etc.
  • an Internet of Vehicles device Such as smart cars, vehicle-mounted terminals, etc.
  • the user quits the voice interaction application during the voice interaction of setting speaker parameters, and when entering the voice interaction application again, it will remind "the speaker parameters have not been set, whether to continue", or directly display the user exiting the voice interaction application
  • the previous interactive interface so that the user can continue to set the speaker parameters without re-entering the question and the input parameters; or, after the user wakes up the voice interaction application, the interactive interface displays the prompt information of the history of the last few interactions, or the interactive Prompt information for historical interactive content with a large number of times, or for historical interactive content that has been interacted with at the current time or location, for example, prompting "Recently you mentioned: navigating to the company, turning on the TV, calling the teacher's phone ", so that the user can select the historical interactive content according to the prompt information and directly output the interactive result, such as directly displaying the navigation route, turning on the TV, calling the teacher, etc.
  • the current interactive process can be continued or associated with historical interactive content, and users can quickly interact and/or obtain interactive results , the interaction process is more intelligent and/or convenient, and the user experience is better.
  • the first request is obtained according to the first data and/or the first operation, and the first data and/or the first operation include at least one of the following:
  • the data and/or operations that cause the preset application to enter the interactive interface from at least one of sleep, wake-up, interrupt, and hidden states.
  • the first data includes but is not limited to voice data, through which voice and/or operations can jump from other applications and/or interfaces into the interactive interface, for example, click the jump button on the WeChat interface to jump into the interactive interface.
  • the interactive interface of the preset application can be entered when the preset application is in at least one state of dormancy, wake-up, interruption, and hiding through voice and/or operations. Wake up the voice assistant from the sleep state to enter the interactive interface. In this way, through voice and/or operation, the interactive interface can be entered from different states, even if the interactive process is interrupted, the original interactive interface can be re-entered or a new interactive interface can be displayed.
  • the historical interaction content includes at least one historical interaction question and/or at least one historical interaction result.
  • the historical interaction question is the input that triggers the historical interaction, such as "navigate to the train station", "order a bouquet of flowers for mother”, “set speaker parameters”, etc.
  • the historical interaction result is based on the historical interaction question between the device and the user
  • the results generated by interaction such as the navigation route from home to the parking lot of the train station, the order data of a bouquet of flowers ordered from store A and delivered to home, the parameters of speakers, etc.
  • the prompt information includes at least one historical interaction question prompt information and/or at least one historical interaction result prompt information.
  • the prompt information of the historical interaction question is prompt information based on the content of the historical interaction question
  • the prompt information of the historical interaction result is prompt information based on the content of the historical interaction result.
  • the prompt information of the historical interaction question may be "You just set Navigation”, “Recently you mentioned: navigation, screen projection, transfer”, and the prompt information of historical interaction results can be "whether to continue to set the destination" or "screen projection again”.
  • displaying an interactive interface includes at least one of the following:
  • the prompt information of historical interaction results is displayed in the fourth window or the fourth control.
  • the first window and the third window may be the same or different.
  • the second window and the fourth window may be the same or different.
  • the first control and the third control may be the same or different.
  • the second control and the fourth control may be the same or different.
  • windows and/or controls support merging or detaching.
  • the devices displaying the first window and the third window may be the same or different.
  • the devices displaying the second window and the fourth window may be the same or different.
  • the devices displaying the first control and the third control may be the same or different.
  • the devices displaying the second control and the fourth control may be the same or different.
  • At least one of the historical interactive questions, historical interactive results, historical interactive question prompt information, and historical interactive result prompt information may be displayed through different windows or controls, or may be displayed through the same window or control , which can also be partially displayed through the same window or control.
  • the display effects of different windows or controls include at least one of at least one display shape, at least one display size, at least one display color, and at least one display position.
  • the window or control used to display the historical interaction questions and the prompt information of the historical interactive questions can adopt the same shape and color
  • the window or control used to display the historical interaction results and the prompt information of the historical interaction results can adopt another same shape and colors, so that the interactive interface is easier to identify, which is conducive to improving the efficiency of interaction.
  • the history interaction question and the history interaction question prompt information can be displayed in the same window or control, and the user can perform operations such as heavy pressing, long pressing, and two-way dragging
  • the windows or controls are separated so that the interactive interface displays windows or controls for displaying historical interactive questions and prompt information for historical interactive questions, respectively.
  • the historical interactive question and the prompt information of the historical interactive question can be displayed using two different windows or controls, and the user can combine the windows or controls by dragging, clicking, etc., so that the historical interactive question and the prompt information of the historical interactive question can be displayed in the same window or control.
  • the merged or separated state between the windows and/or controls can be stored, so that the same merged or separated state is still used for the windows and/or controls when entering the interactive interface next time. /or controls are displayed, making the setting of the interactive interface more convenient and in line with the user's usage habits.
  • different windows and/or controls may be displayed on different devices, for example, a window or control for displaying historical interaction questions and a window or control for displaying prompt information of historical interaction results may be displayed on the processing device respectively on the associated device.
  • the window or control used to display historical interaction problems can be displayed on the mobile phone
  • the window or control used to display the prompt information of historical interaction results can be displayed on the smart watch.
  • the content of interaction questions contains less private information than the content of interaction results.
  • the processing device involves privacy, for example, whether it is in a preset area, and then display the historical interaction content or prompt information related to privacy on the associated device, so that different windows and / or controls are displayed on different devices to protect user information.
  • step S1A includes:
  • Step S1A1 In response to the first request, detect whether the processing device meets the third preset condition and/or whether the associated device meets the fourth preset condition and/or at least one historical interactive content and/or at least one prompt based on historical interactive content Whether the information meets the third preset condition;
  • Step S1A2 Display an interactive interface according to the detection result, the interactive interface includes historical interactive content and/or prompt information based on historical interactive content.
  • associating or continuing the interaction process with the historical interaction content can improve the intelligence and accuracy of the interaction process.
  • meeting the third preset condition includes at least one of the following:
  • the time to process the device is at the preset time
  • the location of the processing equipment is in a preset area
  • the application or service associated with the interactive interface in the processing device has unfinished historical interactive content
  • the application or service associated with the interactive interface in the processing device has completed historical interactive content
  • the state of the associated device is the default state
  • the application or service associated with the interactive interface in the associated device has unfinished historical interactive content
  • the application or service associated with the interactive interface in the associated device has completed historical interactive content
  • the historical interactive content and/or at least one prompt message based on the historical interactive content is not completed;
  • the historical interactive content and/or at least one reminder based on the historical interactive content does not involve user privacy
  • the historical interactive content and/or at least one piece of prompt information based on the historical interactive content includes preset key information.
  • the preset time can be the time period set by the user or the default time period, such as 8:00 to 10:00 in the evening, the user often performs TV screen projection, then when entering the interactive interface during this time period, the interactive content can be based on the history Directly prompt "whether to mirror screen", so that users can quickly start screen mirroring without other settings.
  • the preset areas are home, company, airport, train station, etc. In different areas, different historical interactive content or prompt information can be displayed on the interactive interface to improve the degree of relevance. For example, in the company, it can prompt "whether to connect Projector", at the airport, it can prompt "whether to check the flight status" according to the historical interactive content, and at the railway station, it can prompt "whether to check the train arrival status" according to the historical interactive content.
  • the applications or services associated with the interactive interface include but are not limited to voice interactive applications and applications with voice interactive assistants.
  • the historical interactive content may be unfinished historical interactive content or completed historical interactive content.
  • the associated device may be a device logged into the same account, connected or in the same network as the processing device, such as a smart watch connected to a mobile phone, a TV, a car machine, an oven, and the like.
  • the preset status includes at least one of battery power, flow rate, distance from the processing device, and connection status.
  • the history interaction on the associated device can be The content is associated with the processing device, so that the unfinished interaction process can be continued, or the interaction can be re-interacted using the completed historical interaction content on the associated device, so that the interaction process is no longer limited to a single device and meets the user's interaction needs anytime, anywhere , more intelligent and/or convenient, and better user experience.
  • the incompleteness of historical interaction content and/or at least one prompt message based on historical interaction content may be that the task involved in the human-computer interaction command based on the voice assistant is in an unfinished state, or the task involved in the human-computer interaction command based on the voice assistant
  • the task needs to obtain further operations or instructions from the user before continuing to process the task. For example, if the user sends a voice command to the voice assistant to "recommend a nearby local restaurant", the voice assistant can output a recommendation list for the user to choose after receiving the voice command. At this time, when the user switches to the voice assistant interface from other applications, The voice assistant detects that the user has not selected the desired restaurant in the recommendation list.
  • the voice assistant can display "Please continue to choose the restaurant you want to go to" and the recommendation list on the interactive interface.
  • the processing device may also detect the data content in the historical interactive content to determine whether user privacy is involved, and display the historical interactive content on the interactive interface if it does not involve user privacy, or After filtering, replacing, mosaicing, etc., the user's privacy content in the system will be displayed and output, which can fully protect the user's privacy and prevent the third party from obtaining the private data involved in the previous interaction between the user and the voice assistant when the voice assistant is turned on. .
  • the interactive interface can retain the key information by displaying the historical interactive content, so as to prevent the key information from disappearing or the user needing to input the key information again, for example, the user When using the mobile phone’s email APP to handle business, an important idea suddenly arises. To prevent this idea from being forgotten, the user can quickly open the voice assistant and say, “Help me record it.
  • Problem A can be solved by way B.”
  • the user can Continue to return to the mail APP interface to continue processing business, and the voice assistant detects that the interactive content contains the key information of "record", so when the user returns to the voice assistant interface again, the voice information input by the user can continue to be displayed in the interactive interface , so that users can quickly record their thoughts at any time, meet the user's interaction needs anytime and anywhere, make it smarter and/or more convenient, and have a better user experience.
  • step S1A2 includes at least one of the following:
  • processing device meets the third preset condition and the associated device meets the fourth preset condition, then display the interactive interface based on the third preset strategy;
  • an interactive interface is displayed based on a fourth preset strategy.
  • displaying an interactive interface based on a first preset policy includes at least one of the following:
  • the prompt information of the associated historical interactive content or the associated historical interactive content is displayed on the interactive interface according to the time and/or location of the processing device.
  • the processing device only when the processing device meets the third preset condition, it indicates that the time of the processing device is at the preset time, or is in the preset area, or the application or service associated with the interactive interface has unfinished historical interaction content, or has Completed historical interactive content.
  • the unfinished historical interaction content on the processing device can be displayed on the interactive interface, so that the user can continue to interact directly on the original interaction result, preventing the user from repeating the completed interaction process again;
  • the completed historical interaction content displays prompt information on the interactive interface, which is displayed in the form of prompt information.
  • the historical interaction content of the system displays prompt information on the interactive interface, so that the user can quickly start the interaction according to the prompt information, and get the interaction result without repeating the previously completed interaction process; or, it can also be processed according to the time and/or
  • the location displays the prompt information of the associated historical interactive content or the associated historical interactive content on the interactive interface, so that the appropriate historical interactive content can be selected for output or prompt according to time and place, which is more targeted and improves interaction efficiency and convenience.
  • displaying an interactive interface based on a second preset strategy includes at least one of the following:
  • Prompt information is displayed on the interaction interface according to the historical interaction content completed on the associated device.
  • the associated device meets the fourth preset condition, indicating that the state of the associated device is a preset state, or that the application or service associated with the interactive interface in the associated device has unfinished historical interaction content, or that the associated device has an interaction with the interactive interface.
  • the application or service associated with the interface has completed historical interaction content.
  • the unfinished historical interaction content on the associated device can be displayed on the interaction interface, so that the user can continue the unfinished interaction process on the associated device on the processing device, and avoid the user from repeating the completed interaction process; or, according to The unfinished historical interaction content on the associated device displays prompt information on the interactive interface in the form of prompt information, which can improve privacy and security while preventing the user from repeating the completed interaction process again; or, according to The completed historical interaction content on the associated device displays prompt information on the interactive interface, so that the user can quickly start the interaction that has been performed on the associated device according to the prompt information, without repeating the previously completed interaction on the associated device on the processing device process to get interactive results.
  • displaying an interactive interface based on a third preset strategy includes at least one of the following:
  • the historical interaction content completed on the processing device and the associated device is filtered, and prompt information of the filtered interactive content is displayed on the interaction interface.
  • the interaction content with the latest occurrence time among the unfinished historical interaction contents on the processing device and the associated device may be displayed on the interaction interface, and the most recent An unfinished historical interactive content is usually the interactive content that the user needs to continue to complete currently.
  • the processing device and the associated device have unfinished historical interactive content
  • the latest unfinished historical interactive content is displayed so that the user can quickly continue the unfinished interactive content. completed interaction.
  • displaying an interactive interface based on a fourth preset strategy includes at least one of the following:
  • a prompt message of no historical interactive content and/or adding historical interactive content is displayed on the interactive interface.
  • the historical interaction content on the server may be screened according to at least one of time, location, and frequency, and the interactive interface Display the reminder information of the filtered interactive content.
  • the historical interactive content on the server is the historical interactive content of other users.
  • the prompt is based on the interactive content of other users at the current time and place of processing the device, or according to the interaction frequency of other users.
  • the highest interactive content prompt can provide a reference when the user uses the interactive application for the first time, allowing the user to quickly start the interactive process.
  • the user can choose to add historical interactive content, such as connecting to other users
  • the historical interaction content on these devices is synchronized to the processing device, so that users can use the historical interaction content on other devices to quickly start interaction on the processing device, and speed up the learning speed of the processing device for user interaction habits. More convenient and intelligent.
  • step S1A includes:
  • the historical interactive content to be displayed is unfinished historical interactive content
  • the content consistent with the unfinished historical interactive content is displayed on the interactive interface
  • the historical interactive content to be displayed is prompt information based on historical interactive content
  • at least one window or control is displayed on the interactive interface, and the window or control includes at least one prompt information based on historical interactive content.
  • the interactive interface corresponding to the unfinished historical interactive content may be directly displayed, or the original interactive interface may be entered to continue the interaction.
  • the prompt information is determined according to attribute information of the historical interactive content.
  • the attribute information includes at least one of the following: a task item corresponding to historical interactive content, an application or service corresponding to historical interactive content, and an associated device corresponding to historical interactive content.
  • the historical interactive content may involve multiple task items. For example, a part of the historical interactive content is related to the navigation task, and another part of the historical interactive content is related to the delivery task.
  • the historical interaction content related to the navigation task is extracted and merged into a window named "Navigate to A" for display, and the historical interaction content related to the takeaway task is extracted and combined into displayed in the window named "Takeaway on Platform B"; it is also possible to add prompt information in the historical interactive content related to the navigation task, for example, "help me order a hamburger takeaway” and "Okay” in the historical interactive content.
  • the prompt information may also be determined according to the application or service invoked by the historical interactive content, for example, the prompt information of the historical interactive content related to the "WeChat” application is determined as "WeChat”.
  • the prompt information can also be determined according to the associated device controlled by the historical interactive content, for example, the prompt information of the historical interactive content of "turn on the air conditioner in the living room” and "adjust the temperature of the air conditioner in the living room to 26°C" is determined as "air conditioner in the living room”.
  • At least one window or control is displayed on the interactive interface, including at least one of the following:
  • a third window or control is displayed on the interactive interface according to the occurrence location of the historical interactive content, and the third window or control includes prompt information corresponding to historical interactive content in different occurrence locations;
  • the fourth window or control includes prompt information corresponding to historical interactive content with different occurrence frequencies;
  • a fifth window or control is displayed on the interactive interface, and the fifth window or control includes prompt information of historical interactive content from different devices.
  • the windows or controls can be presented in the form of cards of different shapes, colors, and sizes, and different windows or controls can be used to display unfinished historical interactive content, historical interactive content at different occurrence times, and Historical interactive content, prompt information for historical interactive content with different occurrence frequencies.
  • the windows or controls can be the same or different, and can support merging or separation, so that more windows or controls can be displayed on the interactive interface, and users can make settings, such as window and/or control Merge or separate.
  • the user can continue or re-interact with the relevant content by selecting the corresponding content in the prompt information through voice and/or operation, and classifying Clear, easy for users to quickly select operations.
  • step S2A the second request is obtained according to the second data and/or the second operation, and the second data and/or the second operation include at least one of the following:
  • the user can continue the unfinished historical interactive content; or, can end the unfinished historical interactive content to start a new interaction; or, can select data and/or Operations, such as selecting the historical interaction content prompted in the prompt information to directly obtain the interaction result; or, you can not respond to the prompt information, for example, if there is no response for more than a preset time, the interactive interface can be automatically updated to a new interactive interface so that The user starts a new interactive operation; or, may exit the interactive interface and end the interaction.
  • step S2A includes at least one of the following:
  • the interactive interface includes unfinished historical interactive content, end the unfinished historical interactive content according to the second request;
  • the display content of the interactive interface is updated according to the interactive result of the second request, and the updated display content includes the interactive result of the completed historical interactive content and/or the uncompleted historical interaction content;
  • the user can further input interactive instructions on this basis, and then output the interactive result on the interactive interface, or the user can choose to end the unfinished historical interactive content.
  • the interactive interface includes prompt information based on historical interaction content
  • the user can choose or not respond to the prompt information according to the prompt information, so that the interactive interface can be updated based on the operation result.
  • the user selects the completed historical interaction result "Home to Airport If the navigation route from home to the airport is displayed directly on the interactive interface, if the user does not respond for more than a preset period of time, the interactive interface can be automatically updated to a new interactive interface to allow the user to start a new interactive operation.
  • FIG. 7 is a schematic diagram of an interaction effect in scene 1 according to the second embodiment.
  • FIG. 7 illustrates a scene where the user is interrupted when the interaction of "navigating to the train station" is performed.
  • the user inputs the first voice "Are you there?" and re-enters the interactive interface.
  • the voice assistant outputs "Yes, what do I need to do?”
  • it detects that there are unfinished historical interactions Content, a card is displayed on the interactive interface, and the card also displays the prompt information of historical interaction results "whether to continue to set the destination" and the prompt information of historical interaction questions "recently you mentioned: navigation; screen projection; transfer.
  • the prompt information of the historical interaction problem can be obtained by filtering the historical interaction problem according to the time, place and frequency of the interaction content of the processing device.
  • the user can press or hold the card again to separate the card.
  • the card is separated into two cards, one of which displays the historical interaction result prompt message "whether to continue setting the destination", and the other card displays the history Interactive question prompt message "Recently you mentioned: navigation; screen projection; transfer. You can click to open it quickly".
  • two cards can overlap each other so that all cards can be displayed completely. Users can drag the cards To change the position of the card, it is convenient for users to view the content in the card.
  • the user can continue to input the third voice "parking lot”
  • the voice assistant determines the interaction result based on the historical interaction question "navigate to the train station”
  • FIG. 9 is a schematic diagram of the interaction effect of scene 2 shown according to the second embodiment.
  • Figure 9 illustrates the scenario where the processing device is a mobile phone, the associated device is a smart watch, and the user is interrupted when the interaction of "transfer money to Xiao Zhang” is performed.
  • the user inputs the first voice “Are you there?” and re-enters the interactive interface.
  • the voice assistant outputs "Yes, what do I need to do?”
  • the prompt information of historical interaction results "You are about to transfer money to Xiaozhang just now, whether to continue” is displayed on the smart watch, and the prompt information of historical interaction questions "Recently you mentioned: navigation; screen projection; transfer.
  • the prompt information of the historical interaction problem can be obtained by filtering the historical interaction problem according to the time and place of the processing device and the frequency of the interaction content. Since the environment of the user may change during the interruption of the interaction, the user's privacy and security can be better protected by displaying the prompt information of the historical interaction result on the smart watch.
  • the user can further interact and click on the prompt information on the smart watch to continue the transfer. Since the user chooses to continue the interaction, it can indicate that the processing device does not involve privacy.
  • the interactive interface on the processing device can be updated to continue the transfer. For example, determine the transfer amount and time and other information.
  • the user can directly interact on the smart watch, update the interactive interface on the smart watch and continue the transfer. In this way, by displaying different information on different devices, the user's privacy and security are effectively protected when connecting or associating historical interactive content.
  • the processing method, processing device, and storage medium of the present application display an interactive interface in response to the first request, and the interactive interface includes at least one historical interactive content and/or at least one prompt information based on historical interactive content; in response The second request is processed based on a preset policy.
  • the current interaction process can be continued or associated with the historical interaction content, the interaction process is more intelligent and/or convenient, and the user experience is better.
  • Fig. 10 is a schematic flowchart of a processing method according to a third embodiment. As shown in Figure 10, the processing method of this embodiment is applied to processing equipment, including steps:
  • Step S1B in response to the first request, detecting whether the first request involves privacy and/or whether the processing device meets the second preset condition;
  • Step S2B According to the detection result, perform processing based on a preset strategy.
  • the processing device can be a terminal device (such as a mobile phone, a tablet computer, etc.), a wearable smart device (such as a smart watch, a smart bracelet, a smart headset, etc.), a smart home device (such as a smart TV, a smart speaker, etc.), an Internet of Vehicles device (such as smart cars, vehicle-mounted terminals, etc.), through the above method, when processing a request, the processing device considers whether the request involves privacy and/or the situation of the processing device, which can improve the security and/or intelligence of processing requests involving privacy. The experience is better.
  • a terminal device such as a mobile phone, a tablet computer, etc.
  • a wearable smart device such as a smart watch, a smart bracelet, a smart headset, etc.
  • a smart home device such as a smart TV, a smart speaker, etc.
  • an Internet of Vehicles device Such as smart cars, vehicle-mounted terminals, etc.
  • sequence of detecting whether the first request involves privacy and detecting whether the processing device meets the second preset condition may be any of the following:
  • the processing device when the processing device is in the privacy mode and receives a request to enable the recording, camera or privacy application, it may output a prompt, and then allow the activation when the user chooses to enable it; and/or, when the processing device is not in a privacy-related state, the The received privacy-related information is processed to hide some key information and then displayed; when the processing device is in a privacy-related state, the received privacy-related information is processed to hide all key information and displayed; and/or, the processing device is in a state involving privacy In the state of privacy (privacy mode or in a public place), a piece of information to be output is processed into two parts: key information and general information.
  • the general information is directly output through the processing device, and the key information is output through the earphone or is processed Output when the location of the device enters the range of the home or output after user operation; and/or, when the device is connected to a public network, do not respond to children or designated users using applications involving functions such as recording or camera.
  • the first request can be determined or generated based on at least one of gestures, button operations, and voice operations, such as saying "open recording" by voice, clicking on the icon of the recording application, or opening the recording application by drawing a circle touch or an air gesture, etc.
  • the first request may also be determined or generated when receiving preset information, for example, when receiving voice information, determine or generate a request to play voice information, and when receiving a file, determine or generate a request for a presentation file; or
  • the first request may also be determined or generated during image recognition and/or text recognition, for example, a page jump request determined or generated when scanning a QR code, a display request for translating a document in a foreign language into Chinese, and the like.
  • detecting whether the first request involves privacy includes at least one of the following:
  • the request content of the first request involves privacy and includes at least one of the following:
  • the request content of the first request includes a first preset keyword
  • the request content of the first request includes information of a first preset type
  • the response content of the first request involves privacy, including at least one of the following:
  • the response content of the first request includes a second preset keyword
  • the response content of the first request includes information of a second preset type
  • the trigger application and/or the response application of the first request involves privacy, including at least one of the following:
  • the triggering application and/or the responding application of the first request is a preset application
  • the triggering application and/or the responding application of the first request is an application of a preset type
  • the triggering user's information of the first request involves privacy, including at least one of the following:
  • the identity information of the triggering user of the first request is preset information
  • the age of the triggering user of the first request is within a preset age range.
  • the first request related to privacy includes but not limited to at least one of request content related to privacy, response content related to privacy, trigger application and/or response application related to privacy, and trigger user information related to privacy.
  • the request content involves privacy, including but not limited to, the request content contains at least one of the first preset keyword and the request content contains the first preset type of information, for example, the content of the voice command "turn on the camera” contains the keyword “Camera” involves privacy, or the content of the voice commands "video with dad” and "turn on face recognition” contains information associated with turning on the camera, which involves privacy.
  • the response content involves privacy, including but not limited to, the response content contains at least one of a second preset keyword, and the response content contains a second preset type of information, for example, in response to receiving a request for a file presentation, the file If the name contains the keyword "quote” which involves privacy, or, when playing in response to receiving a voice message, if the content is played "need to have an important meeting with Mr. Contains “tomorrow”, “afternoon”, “Mr. Wang”, “T company” and other information related to the itinerary, which involves privacy.
  • the triggering application and/or the responding application involving privacy includes but is not limited to at least one of the triggering application and/or the responding application being a preset application, and the triggering application and/or the responding application being a preset type of application, for example, Recording applications, camera applications, and WeChat applications are default applications, and applications such as instant messaging and image processing are default types of applications.
  • the triggering user’s information involves privacy, including but not limited to, the triggering user’s identity information is preset information, and the triggering user’s age is within the preset age range, for example, user A with a specified identity involves privacy when triggering the request and is younger than 14 years old Privacy is involved when users trigger requests.
  • meeting the second preset condition includes at least one of the following:
  • the processing device is in preset mode
  • the processing device is the default device
  • the processing device is a device of a preset type
  • the time to process the device is at the preset time
  • the location of the processing equipment is in a preset area.
  • the preset mode includes at least one of privacy mode, sharing mode, speaker mode, and outdoor mode;
  • the preset device includes a device located in a public area or a device used by a designated user, such as a TV or speaker in a living room, a meeting room Projectors or speakers; preset types of devices include devices with display screens and/or speakers, devices connected to external networks, etc.;
  • the processing time of devices is at preset times, including working hours, time periods set by users, etc. ;
  • the location of the processing equipment is in a preset area, including public places such as outdoors, living rooms, companies, and shopping malls.
  • the balance and card number are related to privacy, but now the user is at home, if the balance and card number are directly hidden, the user needs to operate again to view the information, which increases the burden on the user, so , in this scenario, only the balance but not the card number can be hidden, or neither the balance nor the card number can be hidden, so as to achieve an intelligent coordination between privacy protection and convenience.
  • the content broadcast by the voice assistant of the mobile phone involves the privacy of the user, and when it is detected that the user is in the car and there are other passengers in the car, the content of the voice broadcast will be automatically notified to the mobile phone user through the Bluetooth headset to avoid Play through speakers to achieve intelligent coordination between privacy protection and convenience.
  • meeting the second preset condition may also include at least one of the following:
  • the processing facility is the control center
  • the processing device is connected to the preset associated device
  • the associated equipment connected to the processing equipment meets the preset requirements
  • the processing device is currently running a preset application or function.
  • the processing device when the processing device is a control center in the Internet of Things environment and performs control and management functions on other Internet of Things devices, the processing device meets the second preset condition.
  • the processing device when it is detected that the processing device is connected to a preset associated device, the processing device meets the second preset condition, and the preset associated device may be a specific device in an ad hoc network with the processing device (for example, a specific device It can be a Bluetooth headset connected to a mobile phone), or a specific device connected through a mobile communication network (for example, a specific device can be a smart home device connected to a mobile phone through a cloud server).
  • the processing device when it is detected that the associated device connected to the processing device meets the preset requirements, for example, when it is detected that the wearable device (such as a watch, earphone, etc.) connected to the mobile phone is currently running or in a safe mode, the processing device complies with the 2. Preconditions.
  • the processing device when it is detected that the processing device is currently running a preset application or function, the processing device meets the second preset condition.
  • the user can add the preset application or function to the security protection mode in the mobile phone.
  • the processing device meets the second preset condition.
  • the preset applications may include financial applications, service applications, social applications, user-set applications, etc.
  • the preset functions may include phone calls, text messages, etc.
  • step S2B includes at least one of the following:
  • the processing device If the first request involves privacy and/or the processing device meets the second preset condition, then process it based on the fifth preset policy;
  • the request is processed based on a sixth preset policy.
  • the first request involves privacy and/or the processing device meets the second preset condition includes the first request involves privacy and the processing device does not meet the second preset condition, the first request does not involve privacy and the processing device meets the second preset condition Conditions are set, the first request involves privacy and the processing device meets at least one of the second preset conditions.
  • the sixth preset policy is used when the first request does not involve privacy and the processing device does not meet the second preset condition. Since the first request does not involve privacy and the processing device is not in a state involving privacy, then the sixth The preset strategy may be to directly output the response content of the first request.
  • processing based on the fifth preset strategy includes at least one of the following:
  • the response content of the first request is forwarded to the security device for output.
  • the first request involves privacy and the processing device does not meet the second preset condition
  • the first request does not involve privacy and the processing device meets the second preset condition
  • the first request involves privacy and the processing device meets the second preset condition
  • the response content of the first request may not be output or may be suspended.
  • the first request involves privacy and the processing device does not meet the second preset condition
  • the first request does not involve privacy and the processing device meets the second preset condition
  • the first request involves privacy and the processing device meets the second preset condition
  • preset processing can be performed on the response content of the first request.
  • the first request involves privacy and the processing device does not meet the second preset condition
  • the first request does not involve privacy and the processing device meets the second preset condition
  • the first request involves privacy and the processing device meets the second preset condition
  • the setting conditions can adopt different processing methods for the response content.
  • the preset processing includes hiding part of the information, blocking part of the information, modifying part of the information, deleting part of the information, splitting the response content, changing the output mode, and changing at least one of the output devices. kind.
  • any one of the processing of hiding part of the information, modifying part of the information, or deleting part of the information can be performed on the response content, for example, the displayed page involves privacy But the location of the processing device is at home, you can hide part of the information on the page, and then display the hidden information when the user operates; when the first request does not involve privacy and the processing device meets the second preset condition, you can block part of the information in the response content , split, change the output mode, and change any processing in the output device.
  • the output mode can be changed from voice output to text output, or Change the output device from mobile phone playback to earphone playback; when the first request involves privacy and the processing device meets the second preset condition, it can hide part of the information, block part of the information, modify part of the information, delete part of the information, and respond to the content of the response. Split the content, change the output method, and change two or more types of processing in the output device.
  • the mobile phone receives a file that needs to be presented. The file involves privacy but the mobile phone is connected to the conference room projector. If the file is a video, you can Take a screenshot of a part of the video and occlude key information for demonstration.
  • the response content of the first request may be directly output without further processing. Preset processing.
  • preset processing is performed on the response content of the first request, and the processed response content is output, including:
  • the response content of the first request is processed into the first information and the second information, which may be to classify the browsing history to obtain the first type of information and the second type of information, such as classification into leisure and personality, video and web pages, etc. , to display the two types of information on different pages; it is also possible to divide one piece of information into two sections, for example, "your account received 10,000 yuan” can be split into “your account received 10,000 yuan” and "10,000 yuan”.
  • the two pieces of information can be output through voice prompts and SMS prompts respectively; it is also possible to process one piece of information into general content and key content, for example, "Your reservation for staying at the International Convention and Exhibition Hotel on July 13 has been confirmed successfully" can be processed as "The hotel has been confirmed” and "July 13, the international exhibition hotel", the two contents can be output at different times, for example, “the hotel has been confirmed” can be output immediately, "July 13, the exhibition international hotel” can be output when the user arrives at home output again.
  • the first information and the second information may be respectively output through at least one of different devices, different pages, different applications, different language forms, and different times, so that , while avoiding privacy leaks, it allows users to obtain the required information more conveniently, accurately and completely.
  • the display content can be changed into audio content, so that it can be output through a private device such as an earphone .
  • the response content of the first request is forwarded to a security device for output.
  • the security device may be a device associated with the processing device, such as a watch worn by the user, an earphone worn by the user, a computer or mobile phone located in the bedroom, or another user.
  • the device used, optionally, the device used by another user can be the device used by the parent, the device used by the husband or wife, etc., so that by forwarding the information to other devices for output, both privacy can be protected and information can be obtained in a timely manner .
  • processing the first request and/or the processing device according to the second request includes:
  • controlling the processing device to resume outputting the response content of the first request
  • the response content of the first request is forwarded to the security device for output.
  • the first request involves privacy and/or the processing device meets the second preset condition includes the first request involves privacy and the processing device does not meet the second preset condition, the first request does not involve privacy and the processing device meets the second preset condition Set conditions, or, when the first request involves privacy and the processing device meets the second preset condition, at least one prompt message can be output, such as "please confirm whether to continue output", "please confirm whether to modify the mode", "please confirm whether to modify set up”.
  • the processing device can be controlled to resume outputting the response content of the first request, for example, outputting "10,000 yuan" according to the second request after outputting "your account credit”; or, the processing device is in privacy mode or sharing mode , modify the mode of the processing device to a mode that is not in a private state, such as a non-privacy mode, a non-sharing mode, etc., so that the response content of the first request can be output; or, set the time and/or when the processing device outputs the response content of the first request location, for example, if the voice says "tell me at night” or "tell me when you go home", the response content of the first request will not be output at the current time or current location.
  • the user can be provided with a more flexible way to choose an output method, so that the user can choose an appropriate method to obtain information according to the actual situation, and the user experience is better.
  • the second request do not output or suspend the output of the response content of the first request, perform preset processing on the response content of the first request, output the processed response content, and convert the output of the response content of the first request Forwarding and outputting the response content of the first request to the security device for outputting can be processed in the same way as above, and will not be repeated here.
  • the second request is an operation that triggers the above processing.
  • processing the first request according to the privacy type involved in the first request includes:
  • the first request is processed according to the number and/or combination of privacy types to which the first request relates.
  • the first request is described as "send chat records". If the chat records contain pictures and text, the type of privacy involved in the first request can be picture content and text content, so the privacy involved in the first request The number of types is two.
  • the privacy types involved in the first request include image content and text content, so the combination of privacy types involved in the first request is a combination of image content and text content.
  • the first request is processed according to the number and/or combination of privacy types involved in the first request, including at least one of the following:
  • the number of privacy types involved in the first request is one, and the target privacy function corresponding to the type of privacy involved in the first request is enabled;
  • the number of types of privacy involved in the first request is more than one, and the target privacy function corresponding to each type is enabled respectively;
  • the number of privacy types involved in the first request is more than one, a combination of privacy types involved in the first request is determined, and a target privacy function corresponding to the combination is enabled.
  • target privacy function corresponding to the type of privacy involved in the first request when there is only one type of privacy involved in the first request, enable the target privacy function corresponding to the type of privacy involved in the first request, for example, the chat history only has text, then enable the target corresponding to the text content Privacy function, to block, encrypt, hide or delete text content.
  • target privacy functions corresponding to each type can be enabled separately, for example, the request of "send chat records" involves both image content and text content Privacy, at this time, enable the functions of image processing and text processing respectively, delete the image in the chat history or crop the image, and at the same time, you can block, encrypt, hide or delete the private content in the text, and then send the chat history .
  • the target privacy function corresponding to the combination for example, privacy mode
  • Sending voice information involves both voice content and voiceprint privacy. It belongs to the combination of voice content and voiceprint privacy types. At this time, you can enable the target privacy function corresponding to this combination to directly convert the recorded voice content. Editable text content, allowing users to edit and send.
  • the two privacy functions can be enabled separately, corresponding to stopping screen projection and converting the video call to voice call, or, since this scene belongs to a combination of device and contact privacy types, you can enable the target privacy function corresponding to the combination at this time, continue to cast the screen and reject the video call.
  • enabling at least one target privacy function can cover more privacy-related scenarios, and at the same time perform more accurate and intelligent privacy protection for each scenario.
  • At least one of the following is also included:
  • the first request is processed according to the seventh preset strategy
  • the first request is processed according to the eighth preset strategy
  • the first request is processed according to at least one of the target privacy function and the current mode, location, and time of the processing device.
  • a prompt message is output based on the turned on target privacy function, such as "begin to process the picture in 5 seconds", at this time, the user can choose “Cancel” or “Start”, if selected “Cancel” enters the preset operation, and the target privacy function will be closed according to the preset operation, and the response content of the first request will not be processed. If "Start" is selected to input the preset operation, the response content of the first request will be processed according to the preset operation Perform preset processing, including but not limited to at least one of hiding partial information, blocking partial information, modifying partial information, deleting partial information, and splitting response content. In this way, even if the target privacy function has been turned on, the user can also choose to close or continue processing, so as to protect the privacy according to the user's evaluation and needs, and the flexibility is better.
  • the processing result after enabling the target privacy function, first perform preset processing and output prompt information according to the processing result, and then process the processing result according to the preset operation, for example, after enabling the target privacy function for processing image content, the image content Privacy-related information such as face, personal information, etc. are blocked, and after that, the processed picture is output and a prompt "It has been processed automatically, you can choose to continue editing or sending", if you choose "Continue editing" to enter the preset operation, the user will Images can be processed, including but not limited to adding occluded elements, deleting occluded elements, cropping images, etc. If you select "Send" to enter the preset operation, the automatically processed images will be sent. In this way, after the request is processed using the target privacy function, the processing result can be further checked or adjusted based on the user's interactive operation, which has higher security and better flexibility.
  • the first request is processed according to the seventh preset policy, which corresponds to the target privacy function enabled one-to-one, for example, the one that is enabled is for image content If the target privacy function is enabled, the image can be blocked, cropped, blurred, encrypted, deleted, etc. If the target privacy function for text content is turned on, the text content can be split, some content can be deleted, and some content can be hidden Wait for processing.
  • processing the first request according to an eighth preset policy includes at least one of the following:
  • the enabled target privacy function process the response content of the corresponding privacy type in the first request.
  • the request of "send chat records" involves both privacy of picture content and text content.
  • the processing is enabled separately Pictures and text processing functions, delete pictures in the chat history or crop the pictures, and at the same time block, encrypt, hide or delete the private content in the text, and then send the chat records.
  • the processing rules are simple and the processing speed is fast.
  • process the first type of privacy information in the response content of the first request according to the privacy type and/or the priority order of the target privacy function output the first processing result, and based on the first processing result and the preset operation
  • the second type of privacy information in the response content of the first request is processed, and the second processing result is output.
  • the content of the picture is prioritized.
  • a prompt is output according to the processing result of the picture, and the user
  • the text content is deleted or blocked or not processed, and then the processed picture content and text content are combined and sent or sent separately.
  • the response content of different privacy types can be processed in a more targeted manner, providing processing references for users, reducing the amount of user operations, and making it more intelligent.
  • determine at least one associated device for corresponding processing according to the enabled target privacy function send data and/or instructions related to the target privacy function to the at least one associated device, and receive the at least one associated device's response to the at least one associated device.
  • the third processing result obtained by processing the above-mentioned data and/or instructions; for example, when the user is not clear about the functions in the car or needs to ask the car customer service for help when the car breaks down, the voice assistant of the on-board intelligent terminal sends "talk to the car" in the car.
  • Customer service video call” request which involves both the user’s face privacy and voiceprint privacy
  • the car voice assistant can automatically call the user’s mobile phone connected to the car to process the video call function
  • the user’s mobile phone can take pictures through the rear camera
  • the local area of the car, and the user's voice is processed through the voice changer function, avoiding the direct shooting of the picture inside the car and the transmission of the user's real voice through the on-board smart terminal.
  • the function of the associated device connected to the processing device can be fully utilized to process the first request, while making up for functional differences between different devices, fully protecting the user's privacy, and improving the intelligence and user experience of interaction between devices.
  • processing the first request according to at least one of the target privacy function and the current mode, location, and time of the processing device includes at least one of the following:
  • the first request is processed according to a preset processing rule of the target privacy function.
  • the first request is processed in combination with at least one of the current mode, location, and time of the processing device.
  • the processing rule is to block key information such as the face in the picture, but since the processing device is now in advanced privacy mode or the location is in the company or during working hours, the processing rule can be adjusted to crop part of the content or display the picture clearly when long-pressing , thereby automatically increasing the privacy protection level of the target privacy function.
  • the processing rules of the target privacy function can be adjusted according to the state of the processing device, avoiding poor adaptability to different scenarios caused by a single application of the function, improving the security and/or intelligence of processing privacy-related requests, and better user experience.
  • processing the first request and/or the processing device according to the second request includes:
  • processing the first request and/or the processing device according to the privacy type involved in the second request and the first request includes at least one of the following:
  • process the response content of the first request or the processing device according to the privacy type involved in the first request and the second request, and output the processing result for example, the user says “transfer 10,000 yuan to Xiao Zhang” to obtain the payment request, Since the payment of more than 5,000 yuan involves payment privacy, you can prompt “Transfer now”, and the user says “Transfer now”. Since the current address involves location privacy, you can delay processing the payment request and verify Zhang's identity. After the verification is passed Pay 10,000 yuan; you can also turn off the positioning function of the processing device, and pay 10,000 yuan to Xiao Zhang; you can also delay processing the payment request and verify Xiao Zhang’s identity.
  • the first request and the processing device can be processed based on multiple requests at the same time, ensuring the security and accuracy of processing private information and making it more intelligent.
  • a prompt may be output, and then allowed to be turned on when the user chooses to enable it; and/or, some or all of the received privacy-related information is hidden.
  • the acquisition of the first request and the detection of whether privacy is involved are the same as those described above, and will not be repeated here.
  • step S2B includes at least one of the following:
  • the first request does not involve privacy, it will be processed based on the fourth preset policy.
  • the fourth preset policy may be to directly output the response content of the first request.
  • processing based on a third preset strategy includes at least one of the following:
  • the output mode of the response content of the first request is converted and output.
  • the preset processing includes at least one of hiding partial information, blocking partial information, modifying partial information, deleting partial information, splitting response content, changing an output mode, and changing an output device.
  • hiding partial information For example, if the displayed page involves privacy, some information on the page can be hidden, and the hidden information can be displayed when the user operates, or the mobile phone receives a file that needs to be demonstrated, and the file involves privacy. If the file is a video, a part of the video screenshot can be extracted and displayed. Presentation after blocking out key information.
  • preset processing is performed on the response content of the first request, and the processed response content is output, including:
  • the response content of the first request is processed into the first information and the second information, which may be to classify the browsing history to obtain the first type of information and the second type of information, such as classification into leisure and personality, video and web pages, etc. , to display the two types of information on different pages; it is also possible to divide one piece of information into two sections, for example, "your account received 10,000 yuan” can be split into “your account received 10,000 yuan” and "10,000 yuan". The two pieces of information can be output through voice prompts and SMS prompts respectively.
  • the first information and the second information may be respectively output through at least one of different devices, different pages, different applications, different language forms, and different times, so that , while avoiding privacy leaks, it allows users to obtain the required information more conveniently, accurately and completely.
  • the output mode of the response content of the first request is converted and output.
  • the displayed content can be changed into audio content, so that it can be output through a private device such as an earphone.
  • processing the first request according to the second request includes:
  • controlling the processing device to resume outputting the response content of the first request
  • the output mode of the response content of the first request is converted and output.
  • the processing device can be controlled to resume outputting the response content of the first request, for example, after outputting "your account is credited” and continuing to output "10,000 yuan" according to the second request; or, modify the mode of the processing device to be non-private mode, non-sharing mode and other modes that are not in the privacy state, so that the response content of the first request can be output; or, the time and/or place for setting the processing device to output the response content of the first request, for example, the voice says “tell me at night “, "Tell me when you go home, you can output information at a time or place that does not involve privacy.
  • prompts and second requests you can provide users with more flexible means to choose the output method, so that users can choose according to the actual situation. Get information in a proper way, and the user experience
  • the second request do not output or suspend the output of the response content of the first request, perform preset processing on the response content of the first request, output the processed response content, and convert the output of the response content of the first request It can be processed in the same way as above, and will not be repeated here.
  • the second request is an operation that triggers the above processing.
  • processing the first request according to the privacy type involved in the first request includes:
  • the first request is processed according to the number and/or combination of privacy types to which the first request relates.
  • the process of processing the first request according to the privacy type involved in the first request is the same as that described above and will not be repeated here.
  • processing the first request according to the second request includes:
  • the first request is processed according to the second request and the privacy type involved in the first request.
  • the user says “transfer 10,000 yuan to Xiao Zhang” to obtain a payment request. Since the payment of more than 5,000 yuan involves payment privacy, the user can prompt “transfer now”, and the user says “transfer now”, because now The address of the address involves location privacy, and the payment request can be delayed and Xiao Zhang's identity can be verified, and 10,000 yuan will be paid after the verification is passed. In this way, the first request and the processing device can be processed based on multiple requests at the same time, ensuring the security and accuracy of processing private information, which is more intelligent.
  • the processing device when it receives a request when it is in the privacy mode, it may output a prompt, and then allow it to be turned on when the user chooses to turn it on; and/or, when the processing device is not in a state involving privacy, hide some key information from the received information Displayed after processing, when the processing device is in a state involving privacy, it will display all the received information after processing to hide all key information; and/or, when the processing device is in a state involving privacy (privacy mode or in a public place) received Information can be output when the location of the processing device enters the range of the home or output after user operation; and/or, when the processing device is connected to the public network, it does not respond to children or designated users using designated applications.
  • the method for detecting whether the processing device involves privacy is the same as that described above, and will not be repeated here.
  • step S2B includes at least one of the following:
  • processing is performed based on the ninth preset strategy
  • processing is performed based on a tenth preset policy.
  • the tenth preset policy may be to directly output the response content of the first request.
  • processing based on the ninth preset strategy includes at least one of the following:
  • the response content of the first request is forwarded to the security device for output.
  • processing the first request and/or the processing device according to the second request includes:
  • controlling the processing device to resume outputting the response content of the first request
  • the response content of the first request is forwarded to the security device for output.
  • the processing device meets the second preset condition. If the first request involves privacy or does not involve privacy, the above processing method is the same as the processing process of the same steps in the foregoing content. Let me repeat.
  • Fig. 11 is a schematic diagram of an interface of a processing device in a scenario according to a third embodiment.
  • the interface of the processing device displays "in a meeting", indicating that the processing device is in a state involving privacy, such as being in a company.
  • Generate the prompt information to be output "You have booked to stay at the International Convention and Exhibition Hotel on July 13th, and it has been confirmed successfully”. Since the processing equipment is in a state involving privacy, and the date, hotel and other itinerary information included in the prompt request involves privacy, the prompt information can be It is processed into two parts of information: "The hotel has been confirmed” and "July 13th, the international exhibition hotel". "International Hotel" is temporarily not output as key information.
  • the interface of the processing device displays "You have connected to the TV in the living room", indicating that the location of the processing device is at home, and it is in a state that does not involve privacy. At this time, you can output "July 13 , Exhibition International Hotel", and at the same time, it prompts "You can say: details; rebook.”, the user says “details”, and then outputs a complete prompt message "Your reservation for staying at the International Exhibition Hotel on July 13 has been confirmed successfully” . In this way, when processing a request, consider whether the request involves privacy and the situation of the processing device. While avoiding privacy leakage, users can obtain the required information more conveniently, accurately, and completely, making it smarter.
  • Fig. 12 is a schematic diagram of the interface of the processing device in the second scenario according to the third embodiment.
  • a prompt request is triggered to detect whether the prompt request involves privacy.
  • Account credit and "10,000 yuan”
  • the two messages can be output through voice prompts and SMS prompts respectively, so that the processing device will give a voice prompt "Your account credit” and at the same time display "Assistant prompt: your account credit”, for the content of the SMS prompt "10,000 yuan”
  • the prompt message “received a credit message” can be displayed on the interface, and the user clicks on the prompt message, and the prompt content "10,000 yuan” can be displayed, so that the user can It is convenient to view complete information while ensuring user privacy.
  • Fig. 13 is a schematic diagram of the interface of the processing device in the third scenario according to the third embodiment.
  • a prompt request is triggered.
  • the processing device is in a state involving privacy, such as in a public place or company, and a prompt "Assistant Prompt: Received a message, I will remind you when you get home", and at the same time display the option of "View Now" in the interface, if the user clicks the option, the information content can be output immediately, if the user does not click the option, it can be processed When the device is within the home range, the received information is output.
  • the processing device when the processing device is connected to other devices at home or connected to the home network, it can be determined that the processing device is within the home range. In this way, the real-time processing device is currently in a privacy-related state, and can also flexibly provide users with ways to obtain information, ensuring privacy protection and convenience.
  • the processing method, processing device and storage medium of the present application in response to the first request, detect whether the first request involves privacy and/or whether the processing device meets the second preset condition; according to the detection result, the processing is performed based on the preset strategy .
  • the processing is performed based on the preset strategy .
  • Fig. 14 is a schematic flowchart of a processing method according to a fourth embodiment. As shown in Figure 14, the present application also provides a processing method, the processing method is applied to processing equipment, and the processing method includes steps:
  • Step S10 in response to the first request, perform a first preset process according to the first request;
  • Step S20 in response to the second request and/or the first preset processing, process the first request and/or the second request.
  • the first preset processing includes at least one of the following:
  • At least one target privacy function is determined or enabled.
  • step S20 includes at least one of the following:
  • the historical interactive content associated with the second request on the associated device and/or the prompt information based on the historical interactive content are displayed on the interactive interface, and in response to the third request, perform preset processing;
  • the first request is processed based on a preset policy and/or a preset operation.
  • displaying on the interactive interface the historical interactive content associated with the second request on the associated device and/or the prompt information based on the historical interactive content including:
  • Step S201 in response to the second request, detecting an associated device installed with an application or service associated with the interactive interface;
  • Step S202 Displaying historical interactive content on the detected associated device and/or prompt information based on the historical interactive content on the interactive interface.
  • step S202 includes at least one of the following:
  • the historical interactive content on the associated device is unfinished historical interactive content
  • the prompt information of the interaction result of the historical interactive content is displayed in the fourth window or the fourth control.
  • preset processing includes at least one of the following:
  • the unfinished historical interaction content corresponding to the prompt information is displayed on the interactive interface
  • the unfinished historical interactive content and the interactive result of the third request are displayed on the interactive interface;
  • the interactive results and/or interaction questions of the completed historical interactive content corresponding to the prompt information are displayed on the interactive interface;
  • At least one associated interaction result and/or interaction question is displayed on the interaction interface, and at least one interaction result and/or interaction question corresponds to an option respectively ;
  • At least one interaction result of the third request is displayed on the interaction interface based on the associated at least one interaction result and/or interaction problem, at least one interaction result Corresponding to an option respectively;
  • the first processing is performed on the historical interaction content.
  • determine or enable at least one target privacy function including:
  • Step S101 In response to the types of privacy involved in the first request, determine the number and/or combination of the types of privacy involved in the first request;
  • Step S102 Determine or enable at least one target privacy function according to the number and/or combination of privacy types involved in the first request.
  • step S102 includes at least one of the following:
  • the number of privacy types involved in the first request is one, and a target privacy function corresponding to the type of privacy involved in the first request is determined or enabled;
  • the number of types of privacy involved in the first request is more than one, and the target privacy function corresponding to each type is respectively determined or enabled;
  • the number of privacy types involved in the first request is more than one, a combination of privacy types involved in the first request is determined, and a target privacy function corresponding to the combination is determined or enabled.
  • processing the first request based on a preset policy and/or preset operation includes at least one of the following:
  • the first request is processed according to a first preset policy
  • the first request is processed according to a second preset strategy
  • the first request is processed according to at least one of the target privacy function and the current mode, location, and time of the processing device.
  • processing the first request according to a second preset strategy includes at least one of the following:
  • processing the first request according to at least one of the target privacy function and the current mode, location, and time of the processing device including at least one of the following:
  • the first request is processed according to a preset processing rule of the target privacy function.
  • processing the first request based on a preset policy and/or preset operation includes at least one of the following:
  • the processing method of the present application includes, in response to the first request, performing the first preset processing according to the first request; in response to the second request and/or the first preset processing, processing the first request and/or the second request .
  • the technical solution of the present application first processes the first request, and then performs corresponding processing according to the processing done and/or the second request, so that the processing of the request is safer, more convenient and/or intelligent, and the user experience is improved .
  • Fig. 15 is a schematic flowchart of a processing method according to a fifth embodiment. As shown in Figure 15, a processing method of this embodiment, the processing method is applied to processing equipment, including steps:
  • Step S10A displaying an interactive interface in response to the first request
  • Step S20A In response to the second request, display the historical interactive content on the associated device and/or the prompt information based on the historical interactive content on the interactive interface;
  • Step S30A Perform preset processing in response to the third request.
  • Processing devices and associated devices can be terminal devices (such as mobile phones, tablet computers, etc.), wearable smart devices (such as smart watches, smart bracelets, smart headphones, etc.), smart home devices (such as smart TVs, smart speakers, etc.), car Networked devices (such as smart cars, vehicle-mounted terminals, etc.), through the above methods, when interacting on different devices, the current interaction process can be continued or associated with historical interaction content, the interaction process is more intelligent and/or convenient, and the user experience is better. good.
  • terminal devices such as mobile phones, tablet computers, etc.
  • wearable smart devices such as smart watches, smart bracelets, smart headphones, etc.
  • smart home devices such as smart TVs, smart speakers, etc.
  • car Networked devices such as smart cars, vehicle-mounted terminals, etc.
  • the voice assistant can be woken up on the mobile phone bound to the smart speaker, and the voice assistant on the mobile phone can obtain the unfinished interactive content on the smart speaker and continue with the user interactive shopping, so that the unfinished interactive content can be continued after leaving the smart speaker; or, in the park, when the mother interacts with her mobile phone to book lunch, the battery of the mobile phone is too low, and the mobile phone of the father or other family members can wake up the voice assistant on the mobile phone, and the voice assistant on the other mobile phone obtains the unfinished interactive content on the mother’s mobile phone and continues the unfinished interaction with the user, so that the unfinished interactive content can still be continued when the battery of the mobile phone is too low to continue the interaction.
  • the interaction process can no longer be limited to a single device, meet the user's interaction needs anytime and anywhere, make it more intelligent and/or convenient, and provide better user experience.
  • the first request is obtained according to the first data and/or the first operation, and the first data and/or the first operation include at least one of the following:
  • the data and/or operations that cause the preset application to enter the interactive interface from at least one of sleep, wake-up, interrupt, and hidden states.
  • the first data includes but is not limited to voice data, through which voice and/or operations can jump from other applications and/or interfaces into the interactive interface, for example, click the jump button on the WeChat interface to jump into the interactive interface.
  • the interactive interface of the preset application can be entered when the preset application is in at least one state of dormancy, wake-up, interruption, and hiding through voice and/or operations. Wake up the voice assistant from the sleep state to enter the interactive interface. In this way, through voice and/or operation, the interactive interface can be entered from different states, even if the interactive process is interrupted, the original interactive interface can be re-entered or a new interactive interface can be displayed.
  • step S20A includes:
  • Step S20A1 in response to the second request, detecting an associated device installed with an application or service associated with the interactive interface;
  • Step S20A2 displaying on the interactive interface the detected historical interactive content on the associated device and/or the prompt information based on the historical interactive content.
  • detecting an application or service associated with the interactive interface may be detecting an application or service with a voice interactive interface, such as a voice interactive application or an application or service with a voice assistant.
  • the historical interaction content includes at least one historical interaction question and/or at least one historical interaction result.
  • the historical interaction question is the input that triggers the historical interaction, such as "navigate to the train station", "order a bouquet of flowers for mother”, “set speaker parameters”, etc.
  • the historical interaction result is based on the historical interaction question between the device and the user
  • the results generated by interaction such as the navigation route from home to the parking lot of the train station, the order data of a bouquet of flowers ordered from store A and delivered to home, the parameters of speakers, etc.
  • the prompt information includes at least one historical interaction question prompt information and/or at least one historical interaction result prompt information.
  • the prompt information of the historical interaction question is prompt information based on the content of the historical interaction question
  • the prompt information of the historical interaction result is prompt information based on the content of the historical interaction result.
  • the prompt information of the historical interaction question may be "You just set Navigation”, “Recently you mentioned: navigation, screen projection, transfer”, and the prompt information of historical interaction results can be "whether to continue to set the destination" or "screen projection again”.
  • step S20A2 includes at least one of the following:
  • the historical interactive content on the associated device is unfinished historical interactive content
  • the prompt information of the interaction result of the historical interactive content is displayed in the fourth window or the fourth control.
  • the latest unfinished historical interactive content on the associated device can be displayed on the interactive interface of the processing device, so that the user can directly view the original interactive result to continue the interaction on the device to prevent the user from repeating the completed interaction process; or, according to the latest unfinished historical interaction content on the associated device, the prompt information can be displayed on the interaction interface of the processing device, and displayed in the form of prompt information. While avoiding users from repeating the completed interaction process again, privacy security can also be improved.
  • the interactive part that has been completed such as the selected hotel
  • the interactive part that has been completed can be output in the interactive interface on the processing device, and the user only needs to Continue to enter information such as check-in time to complete the interaction, or, according to the part of the interaction that has been completed, the prompt message "Please continue to confirm the check-in time” can be output in the interactive interface on the processing device instead of outputting the interacted content, the user only needs to Continue to enter information such as check-in time to complete the interaction.
  • prompt information based on the completed historical interactive content is displayed on the interactive interface.
  • it may be to display prompt information of historical interactive content completed several times recently, or prompt information of historical interactive content completed within a recent period of time.
  • the prompt "You mentioned recently: navigation, screen projection, transfer” is output.
  • At least one of the historical interactive questions, historical interactive results, historical interactive question prompt information, and historical interactive result prompt information may be displayed through different windows or controls, or may be displayed through the same window or control , which can also be partially displayed through the same window or control.
  • the display effects of different windows or controls include at least one of at least one display shape, at least one display size, at least one display color, and at least one display position.
  • the window or control used to display the historical interaction questions and the prompt information of the historical interactive questions can adopt the same shape and color
  • the window or control used to display the historical interaction results and the prompt information of the historical interaction results can adopt another same shape and colors, so that the interactive interface is easier to identify, which is conducive to improving the efficiency of interaction.
  • the history interaction question and the history interaction question prompt information can be displayed in the same window or control, and the user can perform operations such as heavy pressing, long pressing, and two-way dragging
  • the windows or controls are separated so that the interactive interface displays windows or controls for displaying historical interactive questions and prompt information for historical interactive questions, respectively.
  • the historical interactive question and the prompt information of the historical interactive question can be displayed using two different windows or controls, and the user can combine the windows or controls by dragging, clicking, etc., so that the historical interactive question and the prompt information of the historical interactive question can be displayed in the same window or control.
  • the merged or separated state between the windows and/or controls can be stored, so that the same merged or separated state is still used for the windows and/or controls when entering the interactive interface next time. /or controls are displayed, making the setting of the interactive interface more convenient and in line with the user's usage habits.
  • step S30A the preset processing includes at least one of the following:
  • the unfinished historical interaction content corresponding to the prompt information is displayed on the interactive interface
  • the interactive results and/or interaction questions of the completed historical interactive content corresponding to the prompt information are displayed on the interactive interface;
  • the unfinished historical interactive content and the interaction result of the third data are displayed on the interactive interface
  • At least one associated interaction result and/or interaction question is displayed on the interaction interface, and at least one interaction result and/or interaction question corresponds to an option respectively ;
  • At least one interaction result of the third data is displayed on the interaction interface based on the associated at least one interaction result and/or interaction question, and the at least one interaction result Corresponding to an option respectively;
  • the second processing is performed on the prompt information.
  • the uncompleted historical interaction content corresponding to the prompt information is displayed on the interactive interface, or the completed historical interaction content corresponding to the prompt information is displayed on the interactive interface.
  • the interaction result and/or interaction question of the historical interactive content so that the user can select the historical interactive content to be completed to continue the interaction, or directly select the completed historical interactive content to obtain the interactive result.
  • the prompt message "You often perform the following operations at home: play piano music; the temperature of the air conditioner is 27 degrees; open the movie channel", when the user selects "Open the movie channel” based on the prompt information, the movie channel can be opened directly without other operations , more convenient.
  • the associated at least one interaction result and/or interaction question is displayed on the interaction interface, at least one interaction result and/or interaction question corresponding to one option.
  • the unfinished historical interactive content "order a bouquet of flowers for mom"
  • the related historical interactive content “navigate to mom's unit” and "order a bouquet of flowers” on the associated device
  • the address of the mother’s unit and the type of flowers that have been ordered can be determined, and then the interactive results of the historical interactive content are output for the user to choose or confirm.
  • the user only needs to select or confirm. Quickly get interactive results, without the need to enter information such as addresses and flower types, which is more intelligent and convenient.
  • At least one interaction result of the third data is displayed on the interaction interface based on the associated at least one interaction result and/or interaction question, At least one interaction result corresponds to an option respectively.
  • the voice assistant detects multiple completed historical interactive content “Adjust speaker volume to 50” on the associated device, and outputs the interaction result "Adjust speaker volume to 50".
  • You can directly adjust the volume of the speaker to 50, and the setting can be completed without inputting parameters, which is more convenient.
  • new interactive content is displayed on the interactive interface to output the interactive result of the third data.
  • the first processing is performed on the historical interaction content.
  • the first processing includes at least one of updating, deleting, hiding, and closing.
  • the user can operate to update, delete, hide, or close the historical interactive content. For example, close the historical interactive content and start a new interaction, or click "Next Batch" to update the currently displayed historical interactive content for selection, or click the close button to hide the currently displayed historical interactive content, or delete the currently displayed At least one historical interactive content.
  • the user's operation result can be stored, and when the historical interactive content is displayed next time, the deleted historical interactive content will not be displayed again, or the historical interactive content can be hidden.
  • second processing is performed on the prompt information.
  • the second processing includes at least one of updating, deleting, hiding, and closing.
  • the user can operate to update, delete, hide, or close the prompt information. For example, close the prompt information to start a new interaction, or click "next batch" to update the currently displayed prompt information for selection, or click the close button to hide the currently displayed prompt information, or delete at least one currently displayed prompt information information.
  • the user's operation result can be stored, and when the prompt information is displayed next time, the deleted prompt information will not be displayed again, or the prompt information can be hidden.
  • the first treatment and the second treatment may be the same or different, and may or may not be performed at the same time.
  • the second processing can be performed according to the result of the first processing. For example, after the user closes the historical interactive content, automatically close or hide the prompt information, and after the user deletes the historical interactive content, automatically perform the corresponding prompt information. Delete; or, the first processing can be performed according to the result of the second processing, for example, after the user closes the prompt information, automatically close or hide the historical interactive content, and after the user deletes the prompt information, automatically close or hide the corresponding historical interactive content delete. In this way, the user can manage the interactive interface as required, and at the same time, the management efficiency is improved.
  • FIG. 16 is a schematic diagram showing an interaction effect according to the fifth embodiment.
  • FIG. 16 illustrates the scene where the user is interrupted when the interaction of "reserving a restaurant" is performed on the associated device.
  • the power of the associated device is lower than the power threshold
  • the flow rate is lower than the flow threshold
  • the distance from the processing device is greater than the preset distance value, or disconnected from the processing device
  • the user is associated with the Input the first voice "are you there" on the processing device bound to the device, re-enter the interactive interface, and the user enters the second voice "continue the reservation of device 1" again.
  • the interactive content output prompts "You just selected restaurant A on device 1, how many people are eating?"
  • the user inputs the third voice "3”
  • the processing device detects that the third voice is associated with the unfinished historical interactive content, and outputs the corresponding
  • the result of the interaction is "Okay, restaurant A has been reserved for you, 3 diners". In this way, when the interaction between the associated device and the user is interrupted or cannot continue, the user can continue the unfinished historical interaction content on the processing device, the interaction process is more intelligent and/or convenient, and the interaction efficiency is high.
  • the processing method, processing device and storage medium of the present application display an interactive interface in response to the first request; in response to the second request, display historical interactive content on the associated device and/or prompt information based on historical interactive content on the interactive interface; In response to the third request, preset processing is performed. In this way, when interacting on different devices, the current interaction process can be continued or associated with historical interaction content, the interaction process is more intelligent and/or convenient, and the user experience is better.
  • Fig. 17 is a schematic flowchart of a processing method according to the sixth embodiment. As shown in Figure 17, the processing method of the present application is applied to processing equipment, and the processing method includes steps:
  • Step S10B Determine or enable at least one target privacy function in response to the type of privacy involved in the first request;
  • Step S20B According to the target privacy function, process the first request based on preset policies and/or preset operations.
  • the processing device can be a terminal device (such as a mobile phone, a tablet computer, etc.), a wearable smart device (such as a smart watch, a smart bracelet, a smart headset, etc.), a smart home device (such as a smart TV, a smart speaker, etc.), an Internet of Vehicles device (such as smart cars, vehicle-mounted terminals, etc.), through the above method, requests related to different types of privacy can be processed correspondingly, the security and/or intelligence of processing requests related to privacy can be improved, and the user experience is better.
  • a terminal device such as a mobile phone, a tablet computer, etc.
  • a wearable smart device such as a smart watch, a smart bracelet, a smart headset, etc.
  • a smart home device such as a smart TV, a smart speaker, etc.
  • an Internet of Vehicles device Such as smart cars, vehicle-mounted terminals, etc.
  • two types of privacy, picture content and text content may be involved at the same time.
  • the pictures in the chat records can be deleted or cropped, and at the same time, the private content in the text can be processed before sending the chat record; and/or, when sending chat records, give priority to image content, such as cropping, deleting or blocking, output prompts according to the processing results of the image, and the user can delete or block or not process the text content according to the situation, and then Combine the processed picture content and text content together and send them separately; and/or, sending voice information in privacy mode may involve both voice content and voiceprint privacy, which belongs to voice content and voiceprint
  • the combination of the two privacy types can directly convert voice content into editable text content, edit and send it; and/or, when displaying pictures, the general processing rule of the target privacy function involving picture privacy is to block the people in the picture Face and other key information, but since the processing device is now in the advanced privacy mode or the location is in the company, it can be adjusted to crop part of the content or display the picture clearly when
  • the first request can be determined or generated based on at least one of gestures, button operations, and voice operations, such as saying "open recording" by voice, clicking on the icon of the recording application, or opening the recording application by drawing a circle touch or an air gesture, etc.
  • the first request may also be determined or generated when receiving preset information, for example, when receiving voice information, determine or generate a request to play voice information, and when receiving a file, determine or generate a request for a presentation file; or
  • the first request may also be determined or generated during image recognition and/or text recognition, for example, a page jump request determined or generated when scanning a QR code, a display request for translating a document in a foreign language into Chinese, and the like.
  • the first request involves privacy and includes at least one of the following:
  • Detecting the information of the triggering user of the first request involves privacy.
  • the request content of the first request involves privacy and includes at least one of the following:
  • the request content of the first request includes a first preset keyword
  • the request content of the first request includes information of a first preset type
  • the response content of the first request involves privacy, including at least one of the following:
  • the response content of the first request includes a second preset keyword
  • the response content of the first request includes information of a second preset type
  • the trigger application and/or the response application of the first request involves privacy, including at least one of the following:
  • the triggering application and/or the responding application of the first request is a preset application
  • the triggering application and/or the responding application of the first request is an application of a preset type
  • the triggering user's information of the first request involves privacy, including at least one of the following:
  • the identity information of the triggering user of the first request is preset information
  • the age of the triggering user of the first request is within a preset age range.
  • the first request related to privacy includes but not limited to at least one of request content related to privacy, response content related to privacy, trigger application and/or response application related to privacy, and trigger user information related to privacy.
  • the request content involves privacy, including but not limited to, the request content contains at least one of the first preset keyword and the request content contains the first preset type of information, for example, the content of the voice command "turn on the camera” contains the keyword “Camera” involves privacy, or the content of the voice command "video with dad” and "turn on face recognition” contains information associated with turning on the camera, which involves privacy, or the content of the voice command "send a screenshot to Xiaolin” contains the keyword “ Screenshot", involving privacy, and the contained "Xiaolin” is information associated with contacts, involving privacy.
  • the response content involves privacy, including but not limited to, the response content contains at least one of a second preset keyword, and the response content contains a second preset type of information, for example, in response to receiving a request for a file presentation, the file If the name contains the keyword "quote” which involves privacy, or, when playing in response to receiving a voice message, if the content is played "need to have an important meeting with Mr. Contains “tomorrow”, “afternoon”, “Mr. Wang”, “T company” and other information related to the itinerary, which involves privacy.
  • the triggering application and/or the responding application involving privacy includes but is not limited to at least one of the triggering application and/or the responding application being a preset application, and the triggering application and/or the responding application being a preset type of application, for example, Recording applications, camera applications, and WeChat applications are default applications, and applications such as instant messaging and image processing are default types of applications.
  • the triggering user’s information involves privacy, including but not limited to, the triggering user’s identity information is preset information, and the triggering user’s age is within the preset age range, for example, user A with a specified identity involves privacy when triggering the request and is younger than 14 years old Privacy is involved when users trigger requests.
  • the type of privacy includes that the privacy content is at least one of picture content, text content, voice content, face, contact, application, device, and voiceprint.
  • the type of privacy is equipment, which may be that the currently used equipment involves privacy, including equipment located in public areas, equipment used by designated users, and in preset modes, etc. For example, using speakers does not involve privacy, but if processing equipment If it is a device in the living room or conference room, and the login account is account A, the processing of the device involves privacy, and the use of speakers is restricted. In this way, the judgment of the privacy type is not only based on the judgment of the information content, but also the status of the device, which is more accurate and intelligent.
  • step S10B includes:
  • Step S10B1 in response to the types of privacy involved in the first request, determine the number and/or combination of the types of privacy involved in the first request;
  • Step S10B2 Determine or enable at least one target privacy function according to the number and/or combination of privacy types involved in the first request.
  • the first request is described as "send chat records". If the chat records contain pictures and text, the type of privacy involved in the first request can be picture content and text content, so the privacy involved in the first request The number of types is two.
  • the privacy types involved in the first request include image content and text content, so the combination of privacy types involved in the first request is a combination of image content and text content.
  • step S10B2 includes at least one of the following:
  • the number of privacy types involved in the first request is one, and a target privacy function corresponding to the type of privacy involved in the first request is determined or enabled;
  • the number of types of privacy involved in the first request is more than one, and the target privacy function corresponding to each type is respectively determined or enabled;
  • the number of privacy types involved in the first request is more than one, a combination of privacy types involved in the first request is determined, and a target privacy function corresponding to the combination is determined or enabled.
  • target privacy function corresponding to the type of privacy involved in the first request determines or enable the target privacy function corresponding to the type of privacy involved in the first request.
  • the target privacy function corresponding to the content is to block, encrypt, hide or delete the text content.
  • target privacy functions corresponding to each type can be determined or enabled, for example, the request for "send chat records" involves both image content and text content Two kinds of privacy, at this time, confirm or enable the functions of image processing and text processing respectively, delete the image in the chat history or crop the image, and at the same time, you can block, encrypt, hide or delete the private content in the text, and then Send the chat history again.
  • the number of privacy types involved in the first request is more than one, it is also possible to first determine the combination of privacy types involved in the first request, and then determine or enable the target privacy function corresponding to the combination, for example, Sending voice information in privacy mode involves both voice content and voiceprint privacy, and belongs to the combination of voice content and voiceprint privacy types. At this time, you can determine or enable the target privacy function corresponding to the combination, and record Voice content is directly converted into editable text content, allowing users to edit and send.
  • the two privacy functions can be determined or enabled respectively, corresponding to stopping screen projection and transferring the video call to It is a voice call, or, since this scenario belongs to a combination of two privacy types of device and contact, you can confirm or enable the target privacy function corresponding to the combination, continue to cast the screen and reject the video call.
  • at least one target privacy function is determined or enabled, which can cover more scenarios where the first request involves privacy, and at the same time perform more accurate and intelligent privacy protection.
  • processing the first request based on preset policies and/or preset operations includes at least one of the following:
  • the first request is processed according to a first preset strategy
  • the first request is processed according to a second preset strategy
  • the first request is processed according to at least one of the target privacy function and the current mode, location, and time of the processing device.
  • a prompt message is output based on the determined or enabled target privacy function, such as "begin to process the picture in 5 seconds", at this time, the user can choose "Cancel” or "Start ", if you select "Cancel” to enter the preset operation, the target privacy function will be closed according to the preset operation, and the response content of the first request will not be processed; if you choose "Start” to input the preset operation, the first request will be processed according to the preset operation
  • Preset processing is performed on the response content of the request, including but not limited to at least one of hiding part of the information, blocking part of the information, modifying part of the information, deleting part of the information, and splitting the response content. In this way, even if the target privacy function has been determined or turned on, the user can choose to close or continue processing, so as to protect the privacy according to the user's evaluation and needs, and the flexibility is better.
  • the processing result after determining or enabling the target privacy function, first process according to the preset policy and output prompt information according to the processing result, and then process the processing result according to the preset operation, for example, determine or enable the target privacy of processing image content
  • the function After the function is activated, cover the privacy-related information in the picture, such as face and personal information, and then output the processed picture and prompt "It has been processed automatically. You can choose to continue editing or sending.” If you choose "Continue editing" input Preset operation, the user can process the picture, including but not limited to adding occlusion elements, deleting occlusion elements, cropping pictures, etc. If you select "send" to enter the preset operation, the automatically processed picture will be sent. In this way, after the request is processed using the target privacy function, the processing result can be further checked or adjusted based on the user's interactive operation, which has higher security and better flexibility.
  • the first request is processed according to a first preset strategy, and the first preset strategy corresponds to the determined or enabled target privacy function one-to-one, for example, determining or If the target privacy function for image content is turned on, the image can be masked, cropped, blurred, encrypted, deleted, etc. If the target privacy function for text content is confirmed or turned on, the text content can be split , delete some content, hide some content, etc.
  • processing the first request according to a second preset strategy includes at least one of the following:
  • the second type of private information in the response content of the first request is processed, and a second processing result is output.
  • the response content related to the corresponding privacy type in the first request is processed respectively. Confirm or enable the functions of image processing and text processing, delete images in the chat history or crop the images, and at the same time block, encrypt, hide or delete the private content in the text, and then send the chat records. In this way, the processing rules are simple and the processing speed is fast.
  • process the first type of privacy information in the response content of the first request according to the privacy type and/or the priority order of the target privacy function output a first processing result, and/or, based on the first processing result and
  • the preset operation processes the second type of private information in the response content of the first request, and outputs the second processing result.
  • the picture content is prioritized.
  • the user can delete or block or not process the text content according to the situation, and then send the processed picture content and text content together or separately.
  • the response content of different privacy types can be processed in a more targeted manner, providing processing references for users, reducing the amount of user operations, and making it more intelligent.
  • processing the first request according to at least one of the target privacy function and the current mode, location, and time of the processing device includes at least one of the following:
  • the first request is processed according to a preset processing rule of the target privacy function.
  • the first request is processed in combination with at least one of the current mode, location, and time of the processing device.
  • the processing rule is set to block key information such as the face in the picture, but since the processing device is now in advanced privacy mode or the location is in the company, it can be adjusted to crop part of the content or display the picture clearly when long-pressing, automatically improving the target privacy function level of privacy protection.
  • the processing rules of the target privacy function can be adjusted according to the state of the processing device, avoiding poor adaptability to different scenarios caused by a single application of the function, improving the security and/or intelligence of processing privacy-related requests, and better user experience.
  • Fig. 18 is a schematic diagram of an interface of a processing device according to a sixth embodiment.
  • the user inputs the voice message "send chat content”
  • the processing device detects whether the content of the voice message or the response content involves privacy, and when it detects two types of privacy involving picture content and text content, determine or Turn on the two target privacy functions of processing pictures and processing text, and process according to the priority of the privacy type, and then output "It has been detected that the chat content involves privacy, and the picture is being processed first", prompting the user for the current response result, and displaying the operation at the same time Option "Skip", if the user clicks "Skip", the picture content will not be processed, otherwise, the picture content will continue to be processed.
  • the processing method of the present application in response to the type of privacy involved in the first request, determine or enable at least one target privacy function; according to the target privacy function, process the first request based on a preset policy and/or a preset operation. In this way, requests involving different types of privacy can be processed correspondingly, the security and/or intelligence of processing requests involving privacy can be improved, and user experience is better.
  • Fig. 19 is a schematic flowchart of a processing method according to the seventh embodiment. As shown in Figure 19, the present application also provides a processing method, the processing method is applied to processing equipment, and the processing method includes steps:
  • Step S100 Responding to at least one first request and at least one second request;
  • Step S200 Detect whether the first request and/or the second request meet a preset condition
  • Step S300 Process the first request and/or the second request according to the detection result.
  • step S100 includes at least one of the following:
  • the second request is acquired.
  • the first request and/or the second request meet preset conditions, including at least one of the following:
  • the first request is a request to enter the interactive interface of the voice interaction application, and the second request has associated historical interactive content;
  • the first request and/or the second request relate to privacy.
  • step S300 includes at least one of the following:
  • first request and/or the second request involve privacy, then process it based on a first preset policy
  • first request and/or the second request do not involve privacy, then process it based on a second preset policy
  • the second request has associated historical interaction content, and the second request is processed based on a third preset strategy.
  • processing based on a first preset strategy includes at least one of the following:
  • first request or the second request involves privacy, do not output or suspend the output of the response content of the first request or the second request;
  • first request or the second request involves privacy, perform preset processing on the response content of the first request and/or the second request, and output the processed response content;
  • first request and the second request involve privacy, do not output or suspend the output of the response content of the first request and the second request;
  • first request and the second request involve privacy, process the first request and the second request according to the type of privacy involved in the first request and the second request;
  • processing based on the second preset strategy includes at least one of the following:
  • processing the first request and the second request according to the privacy type involved in the first request and the second request includes at least one of the following:
  • detecting whether the second request has associated historical interaction content includes:
  • If there is unfinished historical interactive content then detect whether the second request is associated with the unfinished historical interactive content, if the second request is not associated with the unfinished historical interactive content, then detect the interaction result of the completed historical interactive content and and/or whether there is an interaction result and/or interaction question associated with the second request in the interaction question; and/or,
  • processing the second request based on a third preset strategy includes:
  • a second preset process is performed on the second request interaction interface.
  • the first preset processing includes at least one of the following:
  • the unfinished historical interactive content or prompt information based on the unfinished historical interactive content is displayed on the interactive interface;
  • the unfinished historical interactive content and the interactive result of the second request are displayed on the interactive interface
  • At least one associated interactive result and/or interactive question is displayed on the interactive interface, and at least one interactive result and/or interactive question corresponds to an option respectively ;
  • At least one interaction result of the second request is displayed on the interaction interface based on the associated at least one interaction result and/or interaction problem, at least one interaction result Corresponding to an option respectively;
  • Second preset processing including:
  • the new interaction content is displayed on the interaction interface to output the interaction result of the second request.
  • processing the second request based on a third preset strategy includes:
  • the unfinished historical interactive content or prompt information based on the unfinished historical interactive content is displayed on the interactive interface;
  • the unfinished historical interactive content and the interactive result of the second request are displayed on the interactive interface
  • the processing device involves privacy
  • the history interaction content related to privacy is displayed on the associated device, so that different windows and/or controls are displayed on different devices.
  • the processing method of the present application includes responding to at least one first request and at least one second request; detecting whether the first request and/or the second request meet preset conditions; and processing the first request and/or the second request according to the detection result ask.
  • the technical solution of the present application performs corresponding processing according to whether the first request and/or the second request meet the preset conditions, making the processing of the requests safer, more convenient and/or intelligent, and improving the user experience.
  • Fig. 20 is a schematic flowchart of a processing method according to the eighth embodiment. As shown in Figure 20, a processing method of this embodiment is applied to processing equipment, including steps:
  • Step S100A display an interactive interface in response to the first request
  • Step S200A in response to the second request, detecting whether the second request has associated historical interactive content
  • Step S300A according to the detection result, process the second request and/or the interaction interface based on a third preset policy.
  • the processing device can be a terminal device (such as a mobile phone, a tablet computer, etc.), a wearable smart device (such as a smart watch, a smart bracelet, a smart headset, etc.), a smart home device (such as a smart TV, a smart speaker, etc.), an Internet of Vehicles device (such as smart cars, vehicle-mounted terminals, etc.), through the above method, when the processing device interacts with the user, the current interaction process can be continued or associated with the historical interaction content, the interaction process is more intelligent and/or convenient, and the user experience is better.
  • a terminal device such as a mobile phone, a tablet computer, etc.
  • a wearable smart device such as a smart watch, a smart bracelet, a smart headset, etc.
  • a smart home device such as a smart TV, a smart speaker, etc.
  • an Internet of Vehicles device Such as smart cars, vehicle-mounted terminals, etc.
  • the user says “order a bouquet of flowers for mom”, and needs to determine the type of flower and delivery address.
  • Bouquet of flowers from the interactive results of the historical interactive content, the address of the mother’s unit and the type of flowers that have been ordered can be determined, and then the interactive results of the historical interactive content are output for the user to confirm.
  • the user only needs to select confirmation.
  • Quickly get interactive results without the need to enter information such as addresses and flower types, which is more intelligent and convenient.
  • the voice assistant detects the unfinished historical interactive content "set speaker parameters", and can directly enter the original interactive interface to continue setting the speaker parameters. The user does not need to enter the already set parameters, just continue to set Unfinished parameters are fine, which is more convenient.
  • the first request is obtained according to the first data and/or the first operation, and the first data and/or the first operation include at least one of the following:
  • the data and/or operations that cause the preset application to enter the interactive interface from at least one of sleep, wake-up, interrupt, and hidden states.
  • the first data includes but is not limited to voice data, through which voice and/or operations can jump from other applications and/or interfaces into the interactive interface, for example, click the jump button on the WeChat interface to jump into the interactive interface.
  • the interactive interface of the preset application can be entered when the preset application is in at least one state of dormancy, wake-up, interruption, and hiding through voice and/or operations. Wake up the voice assistant from the sleep state to enter the interactive interface. In this way, through voice and/or operation, the interactive interface can be entered from different states, even if the interactive process is interrupted, the original interactive interface can be re-entered or a new interactive interface can be displayed.
  • the historical interaction content may be completed or unfinished interactive content, including at least one historical interaction question and/or at least one historical interaction result.
  • the historical interaction question is the input that triggers the historical interaction, such as "navigate to the train station", "order a bouquet of flowers for mother”, “set speaker parameters”, etc.
  • the historical interaction result is based on the historical interaction question between the device and the user
  • the results generated by interaction such as the navigation route from home to the parking lot of the train station, the order data of a bouquet of flowers ordered from store A and delivered to home, the parameters of speakers, etc.
  • step S200A includes:
  • If there is unfinished historical interactive content then detect whether the second request is associated with the unfinished historical interactive content, if the second request is not associated with the unfinished historical interactive content, then detect the interaction result of the completed historical interactive content and and/or whether there is an interaction result and/or interaction question associated with the second request in the interaction question; and/or,
  • unfinished historical interactive content it is detected whether there is associated historical interactive content.
  • unfinished historical interactive content it can be preferentially detected whether there is associated unfinished historical interactive content, so that the user can continue Complete outstanding interactions.
  • no unfinished historical interactive content it may be detected whether there is an interactive result and/or interactive question associated with the second request among the interactive results and/or interactive questions of the completed historical interactive content, so as to /or prompts for interactive questions, allowing users to quickly start interacting or get interactive results.
  • step S300A includes:
  • a second preset process is performed on the second request.
  • the first preset processing includes at least one of the following:
  • the unfinished historical interactive content and/or prompt information based on the unfinished historical interactive content is displayed on the interactive interface;
  • the unfinished historical interactive content and the interactive result of the second request are displayed on the interactive interface
  • At least one associated interactive result and/or interactive question is displayed on the interactive interface, and at least one interactive result and/or interactive question corresponds to an option respectively ;
  • At least one interaction result of the second request is displayed on the interaction interface based on the associated at least one interaction result and/or interaction problem, at least one interaction result Corresponding to an option respectively;
  • Preset processing is performed on the second request according to the associated historical interaction content, and the preset processing includes at least one of correction, hiding, and splitting.
  • the unfinished historical interactive content or prompt information based on the unfinished historical interactive content may be displayed on the interactive interface, for example, the user says “speaker”, according to the result of the historical interactive content
  • the original interactive interface can be displayed on the interactive interface to allow the user to continue setting, or a prompt "The volume has been set just now, do you want to continue setting the high and low sounds?"
  • the prompt information includes at least one historical interaction question prompt information and/or at least one historical interaction result prompt information.
  • the prompt information of the historical interaction question is prompt information based on the content of the historical interaction question
  • the prompt information of the historical interaction result is prompt information based on the content of the historical interaction result.
  • the prompt information of the historical interaction question may be "You just set Navigation”
  • the prompt information of historical interaction results can be "whether to continue to set the destination" or "cast screen again”.
  • the unfinished historical interactive content and the interaction result of the second request are displayed on the interactive interface, for example, the unfinished historical interactive content is "navigate to the airport",
  • the interactive interface displays the unfinished historical interactive content and the navigation route generated according to the second request, thereby presenting the complete interactive process information on the interactive interface.
  • the associated at least one interaction result and/or interaction question is displayed on the interaction interface, at least one interaction result and/or interaction question corresponding to one option.
  • a user says "order a bouquet of flowers for mom", they need to determine the type of flower and the delivery address.
  • searching historical interactive content they can find related historical interactive content "navigate to mom's unit", "order a bouquet of flowers ", from the interactive results of the historical interactive content, the address of the mother's unit and the type of flowers that have been ordered can be determined, and then the interactive results of the historical interactive content are output for the user to choose or confirm.
  • the user only needs to select or confirm.
  • the interactive results can be quickly obtained, without the need to input information such as addresses and flower types, which is more intelligent and convenient.
  • At least one interaction result of the second request is displayed on the interaction interface based on the associated at least one interaction result and/or interaction question, At least one interaction result corresponds to an option respectively.
  • the voice assistant detects multiple completed historical interactive content “Adjust the volume of the speaker to 50", and output the interaction result "Adjust the volume of the speaker to 50".
  • the user confirms or selects Directly adjust the volume of the speaker to 50, and the setting can be completed without inputting parameters, which is more convenient.
  • preset processing is performed on the second request according to the associated historical interaction content, and the preset processing includes at least one of correction, hiding, and splitting.
  • the second request can be corrected and prompted. It was found that there was an interactive content yesterday that was "navigate to XX restaurant", the second request can be corrected to "navigate to XX restaurant", and let the user confirm whether it is correct.
  • the second request can be hidden. For example, the user says “call contact 1", and finds that there was an interaction content yesterday by searching the historical interaction content.
  • the second request can be split, for example, the user says “adjust the living room mode", and find out the user's interaction at home by looking up the historical interaction content If the content includes “turn on the air conditioner”, “turn on the TV”, and “turn on the ambient light”, then the second request can be divided into three instructions: “turn on the air conditioner”, “turn on the TV”, and “turn on the ambient light” and confirm to the user. In this way, the second request can be processed through the associated historical interaction content, which can improve the security and intelligence of the interaction process.
  • the second preset processing includes:
  • the new interaction content is displayed on the interaction interface to output the interaction result of the second request.
  • the second request may be responded directly to output an interaction result.
  • the interactive interface may be displayed in at least one of the following ways:
  • the prompt information of historical interaction results is displayed in the fourth window or the fourth control.
  • the first window and the third window may be the same or different.
  • the second window and the fourth window may be the same or different.
  • the first control and the third control may be the same or different.
  • the second control and the fourth control may be the same or different.
  • windows and/or controls support merging or detaching.
  • the devices displaying the first window and the third window may be the same or different.
  • the devices displaying the second window and the fourth window may be the same or different.
  • the devices displaying the first control and the third control may be the same or different.
  • the devices displaying the second control and the fourth control may be the same or different.
  • At least one of the historical interactive questions, historical interactive results, historical interactive question prompt information, and historical interactive result prompt information may be displayed through different windows or controls, or may be displayed through the same window or control , which can also be partially displayed through the same window or control.
  • the display effects of different windows or controls include at least one of at least one display shape, at least one display size, at least one display color, and at least one display position.
  • the window or control used to display the historical interaction questions and the prompt information of the historical interactive questions can adopt the same shape and color
  • the window or control used to display the historical interaction results and the prompt information of the historical interaction results can adopt another same shape and colors, so that the interactive interface is easier to identify, which is conducive to improving the efficiency of interaction.
  • the history interaction question and the history interaction question prompt information can be displayed in the same window or control, and the user can perform operations such as heavy pressing, long pressing, and two-way dragging
  • the windows or controls are separated so that the interactive interface displays windows or controls for displaying historical interactive questions and prompt information for historical interactive questions, respectively.
  • the historical interactive question and the prompt information of the historical interactive question can be displayed using two different windows or controls, and the user can combine the windows or controls by dragging, clicking, etc., so that the historical interactive question and the prompt information of the historical interactive question can be displayed in the same window or control.
  • the merged or separated state between the windows and/or controls can be stored, so that the same merged or separated state is still used for the windows and/or controls when entering the interactive interface next time. /or controls are displayed, making the setting of the interactive interface more convenient and in line with the user's usage habits.
  • different windows and/or controls may be displayed on different devices, for example, a window or control for displaying historical interaction questions and a window or control for displaying prompt information of historical interaction results may be displayed on the processing device respectively on the associated device.
  • the window or control used to display historical interaction problems can be displayed on the mobile phone
  • the window or control used to display the prompt information of historical interaction results can be displayed on the smart watch.
  • the content of interaction questions contains less private information than the content of interaction results.
  • the processing device involves privacy, for example, whether it is in a preset area, and then display the historical interaction content or prompt information related to privacy on the associated device, so that different windows and / or controls are displayed on different devices to protect user information.
  • Fig. 21 is a schematic diagram showing an interaction effect according to the eighth embodiment.
  • the user inputs the first voice "Are you there?" and re-enters the interactive interface.
  • the voice assistant outputs "Yes, what can I do?"
  • the user inputs the second voice "Buy coffee”
  • the device detects the associated unfinished historical interactive content “buy two cups of coffee to my brother's house", the associated completed historical interactive content “buy A coffee from XX store", "route from my brother's house to the airport”, and confirm The coffee that is often ordered and the address of the elder brother’s house, thus, output “whether to place an order for 2 cups of A coffee from XX store to address 1”, and the user can place an order for delivery after confirmation.
  • the user inputs the second voice "buy coffee", and the device detects the associated unfinished historical interaction content "buy two cups of coffee to my brother's house”.
  • the information input by the user is output as "Okay, you just picked two cups of A coffee at XX store", and the user continues to input "deliver to address 1" to place an order for delivery.
  • the interaction between the processing device and the user is interrupted, or when a new interaction is started, the current interaction can be continued or associated with the completed or unfinished historical interaction content, making the interaction process more intelligent and/or convenient , with high interaction efficiency.
  • the processing method, processing device and storage medium of the present application display an interactive interface in response to the first request; in response to the second request, detect whether the second request has associated historical interactive content; according to the detection result, based on the third preset strategy Process the second request and/or the interaction interface. In this way, in this way, the current interaction process can be continued or associated with the historical interaction content, the interaction process is more intelligent and/or convenient, and the user experience is better.
  • Fig. 22 is a schematic flowchart of a processing method according to the ninth embodiment. As shown in Figure 22, the processing method of the present application is applied to processing equipment, and the processing method includes steps:
  • Step S100B Responding to at least one first request and at least one second request;
  • Step S200B Detect whether the first request and/or the second request involve privacy
  • Step S300B Process the first request and/or the second request according to the detection result.
  • the processing device can be a terminal device (such as a mobile phone, a tablet computer, etc.), a wearable smart device (such as a smart watch, a smart bracelet, a smart headset, etc.), a smart home device (such as a smart TV, a smart speaker, etc.), an Internet of Vehicles device (such as smart cars, vehicle-mounted terminals, etc.), through the above method, corresponding processing can be performed when multiple requests involve privacy, improving the security and/or intelligence of processing privacy-related requests, and better user experience.
  • a terminal device such as a mobile phone, a tablet computer, etc.
  • a wearable smart device such as a smart watch, a smart bracelet, a smart headset, etc.
  • a smart home device such as a smart TV, a smart speaker, etc.
  • an Internet of Vehicles device Such as smart cars, vehicle-mounted terminals, etc.
  • the child says “I want to play game A” to the TV, which requires parental authorization or settings, such as the parent says “turn on offline” or “connect to network B”, and then the processing device separately gives instructions to the child Privacy analysis is performed on the two requests of parental instructions and instructions. If game A needs to collect private information such as images and network B is an internal network that does not involve privacy, the game is allowed. Otherwise, a prompt is given to confirm whether the game is allowed; and/or, a In this scenario, the user says “send the screenshot to Xiaolin”, obtains the screenshot request and the send request at the same time, and conducts privacy analysis on the screenshot request and the send request.

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Abstract

本申请涉及一种处理方法、处理设备及存储介质,处理方法包括响应于第一请求,检测第一请求是否符合第一预设条件和/或处理设备是否符合第二预设条件;根据检测结果,对第一请求和/或处理设备进行处理。本申请技术方案在处理请求时,根据请求和/或设备是否符合条件进行相应处理,对请求的处理更加安全、便捷和/或智能,提升了用户体验。

Description

处理方法、处理设备及存储介质
本申请要求于2021年07月26日提交中国专利局、申请号为202110843656.X、发明名称为“涉及隐私的请求的处理方法、处理设备及存储介质”的中国专利申请的优先权,以及要求于2021年08月12日提交中国专利局、申请号为202110922821.0、发明名称为“交互方法、处理设备及存储介质”的中国专利申请的优先权,两件在先申请的全部内容通过引用结合在申请中。
技术领域
本申请涉及通信技术领域,具体涉及一种处理方法、处理设备及存储介质。
背景技术
随着智能终端设备、可穿戴智能设备(如智能手表、智能耳机、智能手环、智能眼镜等)、智能家居设备(如智能电视、智能音箱、智能电冰箱、智能台灯、智能空调、智能烤箱等)和车联网设备(如智能汽车、车载终端、导航仪等)的普及,给人们的生活带来了极大的便利。
在构思及实现本申请过程中,发明人发现至少存在如下问题:智能设备在与用户进行交互和/或收发信息时,存在对请求的处理不够安全、便捷和/或智能的问题,进而导致用户体验不高。
前面的叙述在于提供一般的背景信息,并不一定构成现有技术。
技术解决方案
针对上述技术问题,本申请提供一种处理方法、处理设备及存储介质,对请求的处理更加安全、便捷和/或智能,提升了用户体验。
为解决上述技术问题,本申请提供一种处理方法,所述处理方法应用于处理设备,所述处理方法包括步骤:
步骤S1:响应于第一请求,检测所述第一请求是否符合第一预设条件和/或所述处理设备是否符合第二预设条件;
步骤S2:根据检测结果,对所述第一请求和/或所述处理设备进行处理。
可选地,所述符合第一预设条件包括第一请求为进入语音交互应用的交互界面的请求,所述步骤S2,包括:
步骤S21:检测所述处理设备是否符合第三预设条件和/或所述处理设备的关联设备是否符合第四预设条件;
步骤S22:根据检测结果,显示语音交互应用的交互界面,所述交互界面中包括历史交互内容和/或基于历史交互内容的提示信息。
可选地,所述符合第三预设条件,包括以下至少一种:
所述处理设备的时间处于预设时间;
所述处理设备的位置处于预设区域;
所述处理设备中与所述交互界面关联的应用或服务具有未完成的历史交互内容;
所述处理设备中与所述交互界面关联的应用或服务具有已完成的历史交互内容;
所述关联设备的状态为预设状态;
所述关联设备中与所述交互界面关联的应用或服务具有未完成的历史交互内容;
所述关联设备中与所述交互界面关联的应用或服务具有已完成的历史交互内容。
可选地,所述步骤S22,包括以下至少一种:
若仅所述处理设备符合第三预设条件,则基于第一预设策略显示交互界面;
若仅所述关联设备符合第四预设条件,则基于第二预设策略显示交互界面;
若所述处理设备符合第三预设条件且所述关联设备符合第四预设条件,则基于第三预设策略显示交互界面;
若所述处理设备不符合第三预设条件且所述关联设备不符合第四预设条件,则基于第 四预设策略显示交互界面。
可选地,所述基于第一预设策略显示交互界面,包括以下至少一种:
在所述交互界面上显示所述处理设备上未完成的历史交互内容;
根据所述处理设备上未完成的历史交互内容在所述交互界面上显示提示信息;
根据所述处理设备上已完成的历史交互内容在所述交互界面上显示提示信息;
根据所述处理设备所处的时间和/或位置在所述交互界面上显示关联的历史交互内容的提示信息或关联的历史交互内容;
和/或,所述基于第二预设策略显示交互界面,包括以下至少一种:
在所述交互界面上显示所述关联设备上未完成的历史交互内容;
根据所述关联设备上未完成的历史交互内容在所述交互界面上显示提示信息;
根据所述关联设备上已完成的历史交互内容在所述交互界面上显示提示信息;
和/或,所述基于第三预设策略显示交互界面,包括以下至少一种:
在所述交互界面上显示所述处理设备和所述关联设备上未完成的历史交互内容中发生时间最近的交互内容;
在所述交互界面上显示所述处理设备和所述关联设备上未完成的历史交互内容中发生时间最近的交互内容的提示信息;
根据时间、地点、频率中的至少一种对所述处理设备和所述关联设备上已完成的历史交互内容进行筛选,所述交互界面上显示筛选后的交互内容的提示信息;
和/或,所述基于第四预设策略显示交互界面,包括以下至少一种:
根据时间、地点、频率中的至少一种对服务器上的历史交互内容进行筛选,所述交互界面上显示筛选后的交互内容的提示信息;
在所述交互界面上显示无历史交互内容和/或添加历史交互内容的提示信息。
可选地,所述符合第三预设条件,包括:
所述处理设备中与所述交互界面关联的应用或服务具有未完成的历史交互内容;
所述符合第四预设条件,包括以下至少一种:
所述关联设备的状态为预设状态;
所述关联设备中与所述交互界面关联的应用或服务具有未完成的历史交互内容;
所述步骤S22,包括:
若仅所述处理设备符合第三预设条件,则根据所述处理设备上未完成的历史交互内容在所述交互界面上显示提示信息;
若仅所述关联设备符合第四预设条件,则根据所述关联设备上未完成的历史交互内容在所述交互界面上显示提示信息;
若所述处理设备符合第三预设条件且所述关联设备符合第四预设条件,则在所述交互界面上显示所述处理设备和所述关联设备上未完成的历史交互内容中发生时间最近的交互内容的提示信息。
可选地,所述步骤S22,包括:
当待显示的历史交互内容为未完成的历史交互内容时,在所述交互界面显示与未完成的历史交互内容一致的内容;
当待显示的历史交互内容为基于历史交互内容的提示信息时,执行以下方式中的至少一项:
根据未完成的历史交互内容在所述交互界面上显示第一窗口或控件,所述第一窗口或控件中包括用于提示未完成的历史交互内容的主题的提示信息;
根据历史交互内容的发生时间在所述交互界面上显示第二窗口或控件,所述第二窗口或控件中包括对应不同发生时间的历史交互内容的提示信息;
根据历史交互内容的发生地点在所述交互界面上显示第三窗口或控件,所述第三窗口或控件中包括对应不同发生地点的历史交互内容的提示信息;
根据历史交互内容的发生频率在所述交互界面上显示第四窗口或控件,所述第四窗口或控件中包括对应不同发生频率的历史交互内容的提示信息;
根据历史交互内容的来源设备在所述交互界面上显示第五窗口或控件,所述第五窗口或控件中包括来自不同设备的历史交互内容的提示信息。
可选地,步骤22之后,还包括:
步骤S3:响应于第二请求,进行以下处理中的至少一项:
所述交互界面中包括未完成的历史交互内容时,输出所述第二请求的基于未完成的历史交互内容的交互结果;
所述交互界面中包括未完成的历史交互内容时,根据所述第二请求结束未完成的历史交互内容;
所述交互界面中包括基于历史交互内容的提示信息时,根据所述第二请求的交互结果更新所述交互界面的显示内容,更新后的显示内容包括已完成的历史交互内容的交互结果和/或未完成的历史交互内容;
退出所述交互界面。
可选地,所述符合第一预设条件,包括第一请求涉及隐私;所述符合第二预设条件,包括以下至少一种:所述处理设备处于预设模式;所述处理设备为预设设备;所述处理设备为预设类型的设备;所述处理设备的时间处于预设时间;
所述处理设备的位置处于预设区域;所述步骤S2,包括以下至少一种:
若所述第一请求符合第一预设条件和/或所述处理设备符合第二预设条件,则基于第五预设策略进行处理;
若所述第一请求不符合第一预设条件和/或所述处理设备不符合第二预设条件,则基于第六预设策略进行处理。
可选地,所述基于第五预设策略进行处理,包括以下至少一种:
不输出或暂停输出所述第一请求的响应内容;
对所述第一请求的响应内容进行预设处理,输出处理后的响应内容;
根据第二请求对所述第一请求和/或所述处理设备进行处理;
所述第一请求涉及隐私时,根据所述第一请求涉及的隐私类型处理所述第一请求;
转换所述第一请求的响应内容的输出方式并输出;
将所述第一请求的响应内容转发到安全设备上进行输出。
可选地,所述对所述第一请求的响应内容进行预设处理,输出处理后的响应内容,包括:
将所述第一请求的响应内容处理为第一信息与第二信息;
分别输出所述第一信息与所述第二信息;
和/或,所述根据第二请求对所述第一请求和/或所述处理设备进行处理,包括:
输出至少一提示信息;
响应于第二请求,进行以下处理中的至少一种:
控制所述处理设备恢复输出所述第一请求的响应内容;
所述处理设备符合预设条件时,修改所述处理设备的模式;
设置所述处理设备输出所述第一请求的响应内容的时间和/或地点;
不输出或暂停输出所述第一请求的响应内容;
对所述第一请求的响应内容进行预设处理,输出处理后的响应内容;
所述第一请求涉及隐私时,根据所述第一请求涉及的隐私类型处理所述第一请求;
转换所述第一请求的响应内容的输出方式并输出;
将所述第一请求的响应内容转发到安全设备上进行输出;
和/或,所述根据所述第一请求涉及的隐私类型处理所述第一请求,包括:
确定所述第一请求涉及的隐私类型的数量和/或组合;
根据所述第一请求涉及的隐私类型的数量和/或组合处理所述第一请求;
所述根据第二请求对所述第一请求和/或所述处理设备进行处理,包括:
和/或,根据第二请求和所述第一请求涉及的隐私类型对所述第一请求和/或所述处理设备进行处理。
可选地,所述符合第一预设条件,包括第一请求涉及隐私;所述步骤S2,包括:
若所述第一请求涉及隐私和/或所述处理设备符合第二预设条件,则根据第二请求对所述第一请求和/或所述处理设备进行处理;
所述根据第二请求对所述第一请求和/或所述处理设备进行处理,包括:
输出至少一提示信息;
响应于第二请求,进行以下处理中的至少一种:
对所述第一请求的响应内容进行预设处理,输出处理后的响应内容;
所述第一请求涉及隐私时,根据所述第一请求涉及的隐私类型处理所述第一请求;
所述对所述第一请求的响应内容进行预设处理,输出处理后的响应内容,包括:
将所述第一请求的响应内容处理为第一信息与第二信息;
分别输出所述第一信息与所述第二信息,其中,通过不同设备、不同页面、不同应用、不同语言形式、不同时间中的至少一种分别对第一信息和第二信息进行输出;
所述根据所述第一请求涉及的隐私类型处理所述第一请求,包括:
确定所述第一请求涉及的隐私类型的数量和/或组合;
根据所述第一请求涉及的隐私类型的数量和/或组合,开启至少一目标隐私功能;
开启目标隐私功能之后,根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求,包括:
若处理设备当前的模式、位置、时间中的至少一项符合预设条件,则根据当前的模式、位置、时间中的至少一项调整目标隐私功能的处理规则以提高隐私保护等级,根据调整后的处理规则处理第一请求。
可选地,检测结果为所述第一请求为处理语音交互应用的交互界面的请求且涉及隐私,步骤S2,包括以下至少一项:
若所述交互界面为新交互界面且所述第一请求关联已完成的历史交互内容,则对所述已完成的历史交互内容进行第一处理后,输出所述交互界面,所述交互界面显示所述第一处理的结果和/或提示信息;
若所述交互界面为新交互界面且所述第一请求关联未完成的历史交互内容,则对所述未完成的历史交互内容进行第二处理后,输出所述交互界面,所述交互界面显示所述第二处理的结果;
若所述交互界面为已有交互界面,则对所述第一请求的响应结果进行第三处理后更新所述交互界面;
若所述交互界面为已有交互界面,则对所述交互界面中已有的响应结果进行第四处理后更新所述交互界面。
可选地,所述第三处理、第四处理,包括以下至少一项:
对所述交互界面中已有的响应结果进行隐藏、遮挡、改变显示方式中的至少一种处理;
跳转至隐私模式的交互界面;
生成第一请求的响应结果的提示信息。
本申请还提供一种处理方法,所述处理方法应用于处理设备,所述处理方法包括步骤:
步骤S10:响应于第一请求,根据所述第一请求进行第一预设处理;
步骤S20:响应于第二请求和/或所述第一预设处理,对所述第一请求和/或所述第二请求进行处理。
可选地,所述第一预设处理,包括以下至少一项:
显示语音交互应用的交互界面;
根据所述第一请求涉及的隐私的类型,确定或开启至少一目标隐私功能。
可选地,所述步骤S20,包括以下至少一项:
显示语音交互应用的交互界面后,响应于第二请求,在所述交互界面显示关联设备上的与第二请求关联的历史交互内容和/或基于所述历史交互内容的提示信息,响应于第三请求,进行预设处理;
根据所述目标隐私功能,基于预设策略和/或预设操作处理所述第一请求。
可选地,所述在所述交互界面显示关联设备上的与第二请求关联的历史交互内容和/或基于所述历史交互内容的提示信息,包括:
步骤S201:响应于第二请求,检测安装有与所述交互界面关联的应用或服务的关联设备;
步骤S202:在所述交互界面显示检测到的关联设备上的历史交互内容和/或基于所述历史交互内容的提示信息。
可选地,步骤S202,包括以下至少一项:
关联设备上的历史交互内容为未完成的历史交互内容时,在所述交互界面显示最近一次未完成的历史交互内容和/或基于最近一次未完成的历史交互内容的提示信息;
根据时间、地点、频率中的至少一种对所述关联设备上已完成的历史交互内容进行筛选,所述交互界面上显示筛选后的交互内容的提示信息;
关联设备上的历史交互内容为已完成的历史交互内容时,在所述交互界面显示基于所述已完成的历史交互内容的提示信息;
在第一窗口或第一控件中显示所述历史交互内容的交互问题;
在第二窗口或第二控件中显示所述历史交互内容的交互结果;
在第三窗口或第三控件中显示所述历史交互内容的交互问题的提示信息;
在第四窗口或第四控件中显示所述历史交互内容的交互结果的提示信息。
可选地,所述预设处理,包括以下至少一种:
所述第三请求用于响应所述提示信息时,在所述交互界面显示所述提示信息对应的未完成的历史交互内容;
所述第三请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容和所述第三请求的交互结果;
所述第三请求与所述历史交互内容无关联时,在所述交互界面显示新的交互内容,以输出所述第三请求的交互结果;
对所述提示信息进行第二处理;
所述第三请求用于响应所述提示信息时,在所述交互界面显示所述提示信息对应的已完成的历史交互内容的交互结果和/或交互问题;
所述第三请求与已完成的历史交互内容的交互结果和/或交互问题关联时,在所述交互界面显示关联的至少一交互结果和/或交互问题,所述至少一交互结果和/或交互问题分别对应一选项;
所述第三请求与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在所述交互界面显示所述第三请求的至少一交互结果,所述至少一交互结果分别对应一选项;
对所述历史交互内容进行第一处理。
可选地,所述确定或开启至少一目标隐私功能,包括:
步骤S101:响应于第一请求涉及的隐私的类型,确定所述第一请求涉及的隐私的类型的数量和/或组合;
步骤S102:根据所述第一请求涉及的隐私的类型的数量和/或组合,确定或开启至少一目标隐私功能。
可选地,所述步骤S102,包括以下至少一种:
所述第一请求涉及的隐私的类型的数量为一种,确定或开启与所述第一请求涉及的隐私的类型对应的目标隐私功能;
所述第一请求涉及的隐私的类型的数量大于一种,分别确定或开启与每种类型对应的目标隐私功能;
所述第一请求涉及的隐私的类型的数量大于一种,确定所述第一请求涉及的隐私的类型的组合,确定或开启与所述组合对应的目标隐私功能。
可选地,所述基于预设策略和/或预设操作处理所述第一请求,包括以下至少一种:
根据所述目标隐私功能输出提示信息,根据预设操作处理所述第一请求;
根据预设策略进行处理并根据处理结果输出提示信息,根据预设操作对所述处理结果进行处理;
若开启的目标隐私功能为一个,则根据第一预设策略对所述第一请求进行处理;
若开启的目标隐私功能大于一个,则根据第二预设策略对所述第一请求进行处理;
根据所述目标隐私功能以及所述处理设备当前的模式、位置、时间中的至少一项处理所述第一请求。
可选地,所述根据第二预设策略对所述第一请求进行处理,包括以下至少一种:
根据开启的目标隐私功能分别对所述第一请求中涉及对应隐私类型的响应内容进行处理,输出处理结果;
根据隐私类型和/或目标隐私功能的优先级顺序对所述第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,和/或,基于所述第一处理结果和预设操作对所述第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果;
和/或,所述根据所述目标隐私功能以及所述处理设备当前的模式、位置、时间中的至少一项处理所述第一请求,包括以下至少一种:
若所述处理设备当前的模式、位置、时间中的至少一项符合预设条件,则根据所述当前的模式、位置、时间中的至少一项调整所述目标隐私功能的处理规则,根据调整后的处理规则处理所述第一请求;
若所述处理设备当前的模式、位置、时间中的至少一项不符合预设条件,则根据所述目标隐私功能的预设处理规则处理所述第一请求。
可选地,所述基于预设策略和/或预设操作处理所述第一请求,包括以下至少一种:
若开启的目标隐私功能大于一个,根据隐私类型和/或目标隐私功能的优先级顺序对所述第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,基于所述第一处理结果和预设操作对所述第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果;
根据开启的目标隐私功能确定对应处理的至少一关联设备,发送与所述目标隐私功能相关的指令给所述至少一关联设备,以使所述至少一关联设备根据所述指令获取与所述目标隐私功能相关的数据。
本申请还提供一种处理方法,所述处理方法应用于处理设备,所述处理方法包括步骤:
步骤S100:响应于至少一第一请求与至少一第二请求;
步骤S200:检测所述第一请求和/或第二请求是否符合预设条件;
步骤S300:根据检测结果,处理所述第一请求和/或所述第二请求。
可选地,所述步骤S100,包括以下至少一种:
响应于至少一第一请求,获取至少一第二请求;
响应于同时获取至少一第一请求与至少一第二请求;
响应于在获取至少一第一请求后的预设时长内,获取至少一第二请求;
响应于第一请求显示语音交互应用的交互界面后,获取第二请求。
可选地,所述第一请求和/或第二请求符合预设条件,包括以下至少一项:
所述第一请求为进入语音交互应用的交互界面的请求,所述第二请求具有关联的历史交互内容;
所述第一请求和/或第二请求涉及隐私。
可选地,所述步骤S300,包括以下至少一项:
若所述第一请求和/或所述第二请求涉及隐私,则基于第一预设策略进行处理;
若所述第一请求和/或所述第二请求不涉及隐私,则基于第二预设策略进行处理;
若所述第一请求为进入语音交互应用的交互界面的请求,所述第二请求具有关联的历史交互内容,基于第三预设策略对所述第二请求进行处理。
可选地,所述基于第一预设策略进行处理,包括以下至少一种:
若所述第一请求或所述第二请求涉及隐私,则不输出或暂停输所述第一请求或所述第二请求的响应内容;
若所述第一请求或所述第二请求涉及隐私,则对所述第一请求和/或所述第二请求的响应内容进行预设处理,输出处理后的响应内容;
若所述第一请求或所述第二请求涉及隐私,则根据所述第一请求或所述第二请求涉及的隐私类型处理所述第一请求或所述第二请求;
若所述第一请求和所述第二请求涉及隐私,则不输出或暂停输出所述第一请求和所述第二请求的响应内容;
若所述第一请求和所述第二请求涉及隐私,则根据所述第一请求和所述第二请求涉及的隐私类型处理所述第一请求和所述第二请求;
转换所述第一请求和/或所述第二请求的响应内容的输出方式并输出;
将所述第一请求和/或所述第二请求的响应内容转发到安全设备上进行输出;
和/或,所述基于第二预设策略进行处理,包括以下至少一种:
分别输出或组合输出所述第一请求和所述第二请求的响应内容;
输出所述第一请求或所述第二请求的响应内容。
可选地,所述根据所述第一请求和所述第二请求涉及的隐私类型处理所述第一请求和所述第二请求,包括以下至少一种:
根据所述第一请求和所述第二请求涉及的隐私类型分别对所述第一请求和所述第二请求的响应内容进行处理,输出处理结果;
根据隐私类型的优先级和/或请求优先级处理对应请求的响应内容,输出第一处理结果,和/或,基于所述第一处理结果和预设操作对另一请求的响应内容进行处理,输出第二处理结果。
可选地,检测所述第二请求是否具有关联的历史交互内容,包括:
若有未完成的历史交互内容,则检测所述第二请求是否与所述未完成的历史交互内容关联;和/或,
若有未完成的历史交互内容,则检测所述第二请求是否与所述未完成的历史交互内容关联,若所述第二请求与所述未完成的历史交互内容无关联,则检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与所述第二请求关联的交互结果和/或交互问题;和/或,
若没有未完成的历史交互内容,则检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与所述第二请求关联的交互结果和/或交互问题。
可选地,所述基于第三预设策略对所述第二请求进行处理,包括:
若所述第二请求具有关联的历史交互内容,则对所述第二请求进行第一预设处理;和/或,
若所述第二请求不具有关联的历史交互内容,则对所述第二请求所述交互界面进行第二预设处理。
可选地,所述第一预设处理,包括以下至少一种:
所述第二请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容或基于所述未完成的历史交互内容的提示信息;
所述第二请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容和所述第二请求的交互结果;
所述第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,在所述交互界面显示关联的至少一交互结果和/或交互问题,所述至少一交互结果和/或交互问题分别对应一选项;
所述第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在所述交互界面显示所述第二请求的至少一交互结果,所述至少一交互结果分别对应一选项;
根据关联的历史交互内容对所述第二请求进行第三预设处理,所述预设处理包括更正、隐藏、拆分中的至少一种;
所述第二预设处理,包括:
在所述交互界面显示新的交互内容,以输出所述第二请求的交互结果。
可选地,所述基于第三预设策略对所述第二请求进行处理,包括:
若所述第二请求具有关联的历史交互内容,则执行以下处理中的至少一项:
所述第二请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容或基于所述未完成的历史交互内容的提示信息;
所述第二请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容和所述第二请求的交互结果;
还包括:
检测处理设备是否涉及隐私;
当处理设备涉及隐私时,将涉及隐私的历史交互内容显示在关联设备上,以将不同的窗口和/或控件显示在不同的设备上。
本申请还提供一种处理设备,所述设备包括:存储器、处理器,其中,所述存储器上存储有处理程序,所述处理程序被所述处理器执行时实现如上任一所述的处理方法的步骤。
本申请还提供一种可读存储介质,所述可读存储介质上存储有计算机程序,所述计算机程序被处理器执行时实现如上任一所述的处理方法的步骤。
如上所述,本申请的处理方法、处理设备及存储介质,处理方法包括响应于第一请求,检测第一请求是否符合第一预设条件和/或处理设备是否符合第二预设条件;根据检测结果,对第一请求和/或处理设备进行处理。本申请技术方案在处理请求时,根据请求和/或设备是否符合条件进行相应处理,对请求的处理更加安全、便捷和/或智能,提升了用户体验。
另一方面,本申请的处理方法、处理设备及存储介质,处理方法包括响应于第一请求,根据第一请求进行第一预设处理;响应于第二请求和/或第一预设处理,对第一请求和/或第二请求进行处理。本申请技术方案在处理请求时,先对第一请求进行处理,再根据所做的处理和/或第二请求进行相应处理,对请求的处理更加安全、便捷和/或智能,提升了用户体验。
再一方面,本申请的处理方法、处理设备及存储介质,处理方法包括响应于至少一第一请求与至少一第二请求;检测第一请求和/或第二请求是否符合预设条件;根据检测结果,处理第一请求和/或第二请求。本申请技术方案在处理多个请求时,根据第一请求和/或第二请求是否符合预设条件进行相应处理,对请求的处理更加安全、便捷和/或智能,提升了用户体验。
附图说明
此处的附图被并入说明书中并构成本说明书的一部分,示出了符合本申请的实施例, 并与说明书一起用于解释本申请的原理。为了更清楚地说明本申请实施例的技术方案,下面将对实施例描述中所需要使用的附图作简单地介绍,显而易见地,对于本领域普通技术人员而言,在不付出创造性劳动性的前提下,还可以根据这些附图获得其他的附图。
图1为实现本申请各个实施例的一种智能终端的硬件结构示意图。
图2为本申请实施例提供的一种通信网络系统架构图。
图3是本申请实施例提供的一种控制器的硬件结构示意图。
图4是本申请实施例提供的一种网络节点的硬件结构示意图。
图5是根据第一实施例示出的处理方法的流程示意图。
图6是根据第二实施例示出的处理方法的流程示意图。
图7是根据第二实施例示出的场景一的交互效果示意图。
图8是根据第二实施例示出的场景一的另一交互效果示意图。
图9是根据第二实施例示出的场景二的交互效果示意图。
图10是根据第三实施例示出的处理方法的流程示意图。
图11是根据第三实施例示出的场景一中处理设备的界面示意图。
图12是根据第三实施例示出的场景二中处理设备的界面示意图。
图13是根据第三实施例示出的场景三中处理设备的界面示意图。
图14是根据第四实施例示出的处理方法的流程示意图。
图15是根据第五实施例示出的处理方法的流程示意图。
图16是根据第五实施例示出的交互效果示意图。
图17是根据第六实施例示出的处理方法的流程示意图。
图18是根据第六实施例示出的处理设备的界面示意图。
图19是根据第七实施例示出的处理方法的流程示意图。
图20是根据第八实施例示出的处理方法的流程示意图。
图21是根据第八实施例示出的交互效果示意图。
图22是根据第九实施例示出的处理方法的流程示意图。
图23是根据第九实施例示出的处理设备的界面示意图。
本申请目的的实现、功能特点及优点将结合实施例,参照附图做进一步说明。通过上述附图,已示出本申请明确的实施例,后文中将有更详细的描述。这些附图和文字描述并不是为了通过任何方式限制本申请构思的范围,而是通过参考特定实施例为本领域技术人员说明本申请的概念。
本申请的实施方式
这里将详细地对示例性实施例进行说明,其示例表示在附图中。下面的描述涉及附图时,除非另有表示,不同附图中的相同数字表示相同或相似的要素。以下示例性实施例中所描述的实施方式并不代表与本申请相一致的所有实施方式。相反,它们仅是与如所附权利要求书中所详述的、本申请的一些方面相一致的装置和方法的例子。
需要说明的是,在本文中,术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、物品或者装置不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、物品或者装置所固有的要素。在没有更多限制的情况下,由语句“包括一个……”限定的要素,并不排除在包括该要素的过程、方法、物品或者装置中还存在另外的相同要素,此外,本申请不同实施例中具有同样命名的部件、特征、要素可能具有相同含义,也可能具有不同含义,其具体含义需以其在该具体实施例中的解释或者进一步结合该具体实施例中上下文进行确定。
应当理解,尽管在本文可能采用术语第一、第二、第三等来描述各种信息,但这些信 息不应限于这些术语。这些术语仅用来将同一类型的信息彼此区分开。例如,在不脱离本文范围的情况下,第一信息也可以被称为第二信息,类似地,第二信息也可以被称为第一信息。取决于语境,如在此所使用的词语"如果"可以被解释成为"在……时"或"当……时"或"响应于确定"。再者,如同在本文中所使用的,单数形式“一”、“一个”和“该”旨在也包括复数形式,除非上下文中有相反的指示。应当进一步理解,术语“包含”、“包括”表明存在所述的特征、步骤、操作、元件、组件、项目、种类、和/或组,但不排除一个或多个其他特征、步骤、操作、元件、组件、项目、种类、和/或组的存在、出现或添加。本申请使用的术语“或”、“和/或”、“包括以下至少一个”等可被解释为包括性的,或意味着任一个或任何组合。例如,“包括以下至少一个:A、B、C”意味着“以下任一个:A;B;C;A和B;A和C;B和C;A和B和C”,再如,“A、B或C”或者“A、B和/或C”意味着“以下任一个:A;B;C;A和B;A和C;B和C;A和B和C”。仅当元件、功能、步骤或操作的组合在某些方式下内在地互相排斥时,才会出现该定义的例外。
应该理解的是,虽然本申请实施例中的流程图中的各个步骤按照箭头的指示依次显示,但是这些步骤并不是必然按照箭头指示的顺序依次执行。除非本文中有明确的说明,这些步骤的执行并没有严格的顺序限制,其可以以其他的顺序执行。而且,图中的至少一部分步骤可以包括多个子步骤或者多个阶段,这些子步骤或者阶段并不必然是在同一时刻执行完成,而是可以在不同的时刻执行,其执行顺序也不必然是依次进行,而是可以与其他步骤或者其他步骤的子步骤或者阶段的至少一部分轮流或者交替地执行。
取决于语境,如在此所使用的词语“如果”、“若”可以被解释成为“在……时”或“当……时”或“响应于确定”或“响应于检测”。类似地,取决于语境,短语“如果确定”或“如果检测(陈述的条件或事件)”可以被解释成为“当确定时”或“响应于确定”或“当检测(陈述的条件或事件)时”或“响应于检测(陈述的条件或事件)”。
需要说明的是,在本文中,采用了诸如S1、S2等步骤代号,其目的是为了更清楚简要地表述相应内容,不构成顺序上的实质性限制,本领域技术人员在具体实施时,可能会先执行S2后执行S1等,但这些均应在本申请的保护范围之内。
应当理解,此处所描述的具体实施例仅仅用以解释本申请,并不用于限定本申请。
在后续的描述中,使用用于表示元件的诸如“模块”、“部件”或者“单元”的后缀仅为了有利于本申请的说明,其本身没有特定的意义。因此,“模块”、“部件”或者“单元”可以混合地使用。
智能终端可以以各种形式来实施。例如,本申请中描述的智能终端可以包括诸如手机、平板电脑、笔记本电脑、掌上电脑、个人数字助理(Personal Digital Assistant,PDA)、便捷式媒体播放器(Portable Media Player,PMP)、导航装置、可穿戴设备、智能手环、计步器等智能终端,以及诸如数字TV、台式计算机等固定终端。
后续描述中将以移动终端为例进行说明,本领域技术人员将理解的是,除了特别用于移动目的的元件之外,根据本申请的实施方式的构造也能够应用于固定类型的终端。
请参阅图1,其为实现本申请各个实施例的一种移动终端的硬件结构示意图,该移动终端100可以包括:RF(Radio Frequency,射频)单元101、WiFi模块102、音频输出单元103、A/V(音频/视频)输入单元104、传感器105、显示单元106、用户输入单元107、接口单元108、存储器109、处理器110、以及电源111等部件。本领域技术人员可以理解,图1中示出的移动终端结构并不构成对移动终端的限定,移动终端可以包括比图示更多或更少的部件,或者组合某些部件,或者不同的部件布置。
下面结合图1对移动终端的各个部件进行具体的介绍:
射频单元101可用于收发信息或通话过程中,信号的接收和发送,具体的,将基站的下行信息接收后,给处理器110处理;另外,将上行的数据发送给基站。通常,射频单元101包括但不限于天线、至少一个放大器、收发信机、耦合器、低噪声放大器、双工器等。 此外,射频单元101还可以通过无线通信与网络和其他设备通信。上述无线通信可以使用任一通信标准或协议,包括但不限于GSM(Global System of Mobile communication,全球移动通讯系统)、GPRS(General Packet Radio Service,通用分组无线服务)、CDMA2000(Code Division Multiple Access 2000,码分多址2000)、WCDMA(Wideband Code Division Multiple Access,宽带码分多址)、TD-SCDMA(Time Division-Synchronous Code Division Multiple Access,时分同步码分多址)、FDD-LTE(Frequency Division Duplexing-Long Term Evolution,频分双工长期演进)、TDD-LTE(Time Division Duplexing-Long Term Evolution,分时双工长期演进)和5G等。
WiFi属于短距离无线传输技术,移动终端通过WiFi模块102可以帮助用户收发电子邮件、浏览网页和访问流式媒体等,它为用户提供了无线的宽带互联网访问。虽然图1示出了WiFi模块102,但是可以理解的是,其并不属于移动终端的必须构成,完全可以根据需要在不改变发明的本质的范围内而省略。
音频输出单元103可以在移动终端100处于呼叫信号接收模式、通话模式、记录模式、语音识别模式、广播接收模式等等模式下时,将射频单元101或WiFi模块102接收的或者在存储器109中存储的音频数据转换成音频信号并且输出为声音。而且,音频输出单元103还可以提供与移动终端100执行的特定功能相关的音频输出(例如,呼叫信号接收声音、消息接收声音等等)。音频输出单元103可以包括扬声器、蜂鸣器等等。
A/V输入单元104用于接收音频或视频信号。A/V输入单元104可以包括图形处理器(Graphics Processing Unit,GPU)1041和麦克风1042,图形处理器1041对在视频捕获模式或图像捕获模式中由图像捕获装置(如摄像头)获得的静态图片或视频的图像数据进行处理。处理后的图像帧可以显示在显示单元106上。经图形处理器1041处理后的图像帧可以存储在存储器109(或其它存储介质)中或者经由射频单元101或WiFi模块102进行发送。麦克风1042可以在电话通话模式、记录模式、语音识别模式等等运行模式中经由麦克风1042接收声音(音频数据),并且能够将这样的声音处理为音频数据。处理后的音频(语音)数据可以在电话通话模式的情况下转换为可经由射频单元101发送到移动通信基站的格式输出。麦克风1042可以实施各种类型的噪声消除(或抑制)算法以消除(或抑制)在接收和发送音频信号的过程中产生的噪声或者干扰。
移动终端100还包括至少一种传感器105,比如光传感器、运动传感器以及其他传感器。可选地,光传感器包括环境光传感器及接近传感器,可选地,环境光传感器可根据环境光线的明暗来调节显示面板1061的亮度,接近传感器可在移动终端100移动到耳边时,关闭显示面板1061和/或背光。作为运动传感器的一种,加速计传感器可检测各个方向上(一般为三轴)加速度的大小,静止时可检测出重力的大小及方向,可用于识别手机姿态的应用(比如横竖屏切换、相关游戏、磁力计姿态校准)、振动识别相关功能(比如计步器、敲击)等;至于手机还可配置的指纹传感器、压力传感器、虹膜传感器、分子传感器、陀螺仪、气压计、湿度计、温度计、红外线传感器等其他传感器,在此不再赘述。
显示单元106用于显示由用户输入的信息或提供给用户的信息。显示单元106可包括显示面板1061,可以采用液晶显示器(Liquid Crystal Display,LCD)、有机发光二极管(Organic Light-Emitting Diode,OLED)等形式来配置显示面板1061。
用户输入单元107可用于接收输入的数字或字符信息,以及产生与移动终端的用户设置以及功能控制有关的键信号输入。可选地,用户输入单元107可包括触控面板1071以及其他输入设备1072。触控面板1071,也称为触摸屏,可收集用户在其上或附近的触摸操作(比如用户使用手指、触笔等任何适合的物体或附件在触控面板1071上或在触控面板1071附近的操作),并根据预先设定的程式驱动相应的连接装置。触控面板1071可包括触摸检测装置和触摸控制器两个部分。可选地,触摸检测装置检测用户的触摸方位,并检测触摸操作带来的信号,将信号传送给触摸控制器;触摸控制器从触摸检测装置上接收触摸信息,并将它转换成触点坐标,再送给处理器110,并能接收处理器110发来的命令 并加以执行。此外,可以采用电阻式、电容式、红外线以及表面声波等多种类型实现触控面板1071。除了触控面板1071,用户输入单元107还可以包括其他输入设备1072。可选地,其他输入设备1072可以包括但不限于物理键盘、功能键(比如音量控制按键、开关按键等)、轨迹球、鼠标、操作杆等中的一种或多种,具体此处不做限定。
可选地,触控面板1071可覆盖显示面板1061,当触控面板1071检测到在其上或附近的触摸操作后,传送给处理器110以确定触摸事件的类型,随后处理器110根据触摸事件的类型在显示面板1061上提供相应的视觉输出。虽然在图1中,触控面板1071与显示面板1061是作为两个独立的部件来实现移动终端的输入和输出功能,但是在某些实施例中,可以将触控面板1071与显示面板1061集成而实现移动终端的输入和输出功能,具体此处不做限定。
接口单元108用作至少一个外部装置与移动终端100连接可以通过的接口。例如,外部装置可以包括有线或无线头戴式耳机端口、外部电源(或电池充电器)端口、有线或无线数据端口、存储卡端口、用于连接具有识别模块的装置的端口、音频输入/输出(I/O)端口、视频I/O端口、耳机端口等等。接口单元108可以用于接收来自外部装置的输入(例如,数据信息、电力等等)并且将接收到的输入传输到移动终端100内的一个或多个元件或者可以用于在移动终端100和外部装置之间传输数据。
存储器109可用于存储软件程序以及各种数据。存储器109可主要包括存储程序区和存储数据区,可选地,存储程序区可存储操作系统、至少一个功能所需的应用程序(比如声音播放功能、图像播放功能等)等;存储数据区可存储根据手机的使用所创建的数据(比如音频数据、电话本等)等。此外,存储器109可以包括高速随机存取存储器,还可以包括非易失性存储器,例如至少一个磁盘存储器件、闪存器件、或其他易失性固态存储器件。
处理器110是移动终端的控制中心,利用各种接口和线路连接整个移动终端的各个部分,通过运行或执行存储在存储器109内的软件程序和/或模块,以及调用存储在存储器109内的数据,执行移动终端的各种功能和处理数据,从而对移动终端进行整体监控。处理器110可包括一个或多个处理单元;优选的,处理器110可集成应用处理器和调制解调处理器,可选地,应用处理器主要处理操作系统、用户界面和应用程序等,调制解调处理器主要处理无线通信。可以理解的是,上述调制解调处理器也可以不集成到处理器110中。
移动终端100还可以包括给各个部件供电的电源111(比如电池),优选的,电源111可以通过电源管理系统与处理器110逻辑相连,从而通过电源管理系统实现管理充电、放电、以及功耗管理等功能。
尽管图1未示出,移动终端100还可以包括蓝牙模块等,在此不再赘述。
为了便于理解本申请实施例,下面对本申请的智能终端所基于的通信网络系统进行描述。
请参阅图2,图2为本申请实施例提供的一种通信网络系统架构图,该通信网络系统为通用移动通信技术的LTE系统,该LTE系统包括依次通讯连接的用户设备(User Equipment,UE)201,演进式UMTS陆地无线接入网(Evolved UMTS Terrestrial Radio Access Network,E-UTRAN)202,演进式分组核心网(Evolved Packet Core,EPC)203和运营商的IP业务204。
可选地,用户设备201可以是上述终端100,此处不再赘述。
演进式UMTS陆地无线接入网202包括eNodeB2021和其它eNodeB2022等。可选地,eNodeB2021可以通过回程(backhaul)(例如X2接口)与其它eNodeB2022连接,eNodeB2021连接到演进式分组核心网203,eNodeB2021可以提供用户设备201到演进式分组核心网203的接入。
演进式分组核心网203可以包括移动性管理实体(Mobility Management Entity,MME)2031,归属用户服务器(Home Subscriber Server,HSS)2032,其它移动性管理实体2033, 服务网关(Serving Gate Way,SGW)2034,分组数据网络网关(PDN Gate Way,PGW)2035和政策和资费功能实体(Policy and Charging Rules Function,PCRF)2036等。可选地,移动性管理实体2031是处理用户设备201和演进式分组核心网203之间信令的控制节点,提供承载和连接管理。归属用户服务器2032用于提供一些寄存器来管理诸如归属位置寄存器(图中未示)之类的功能,并且保存有一些有关服务特征、数据速率等用户专用的信息。所有用户数据都可以通过服务网关2034进行发送,分组数据网络网关2035可以提供用户设备201的IP地址分配以及其它功能,政策和资费功能实体2036是业务数据流和IP承载资源的策略与计费控制策略决策点,它为策略与计费执行功能单元(图中未示)选择及提供可用的策略和计费控制决策。
IP业务204可以包括因特网、内联网、IMS(IP Multimedia Subsystem,IP多媒体子系统)或其它IP业务等。
虽然上述以LTE系统为例进行了介绍,但本领域技术人员应当知晓,本申请不仅仅适用于LTE系统,也可以适用于其他无线通信系统,例如GSM、CDMA2000、WCDMA、TD-SCDMA以及未来新的网络系统(如5G)等,此处不做限定。
基于上述智能终端硬件结构以及通信网络系统,提出本申请各个实施例。
图3为本申请提供的一种控制器的硬件结构示意图。控制器140包括:存储器1401和处理器1402,存储器1401用于存储程序指令,处理器1402用于调用存储器1401中的程序指令以执行本申请方法的步骤。
可选地,上述控制器140还包括通信接口1403,该通信接口1403可以通过总线1404与处理器1402连接。处理器1402可以控制通信接口1403来实现控制器140的接收和发送的功能。
图4为本申请提供的一种网络节点的硬件结构示意图。网络节点150包括:存储器1501和处理器1502,存储器1501用于存储程序指令,处理器1502用于调用存储器1501中的程序指令执行本申请方法中首节点、中间节点和/或尾节点的步骤。
可选地,上述网络节点150还包括通信接口1503,该通信接口1503可以通过总线1504与处理器1502连接。处理器1502可以控制通信接口1503来实现网络节点150的接收和发送的功能。
上述以软件功能模块的形式实现的集成的模块,可以存储在一个计算机可读取存储介质中。上述软件功能模块存储在一个存储介质中,包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)或处理器(英文:processor)执行本申请方法的部分步骤。
在上述实施例中,可以全部或部分地通过软件、硬件、固件或者其任意组合来实现。当使用软件实现时,可以全部或部分地以计算机程序产品的形式实现。计算机程序产品包括一个或多个计算机指令。在计算机上加载和执行计算机程序指令时,全部或部分地产生按照本申请实施例的流程或功能。计算机可以是通用计算机、专用计算机、计算机网络、或者其他可编程装置。计算机指令可以存储在计算机可读存储介质中,或者从一个计算机可读存储介质向另一个计算机可读存储介质传输,例如,计算机指令可以从一个网站站点、计算机、服务器或数据中心通过有线(例如同轴电缆、光纤、数字用户线(DSL))或无线(例如红外、无线、微波等)方式向另一个网站站点、计算机、服务器或数据中心进行传输。计算机可读存储介质可以是计算机能够存取的任何可用介质或者是包含一个或多个可用介质集成的服务器、数据中心等数据存储设备。可用介质可以是磁性介质,(例如,软盘、硬盘、磁带)、光介质(例如,DVD)、或者半导体介质(例如固态硬盘solid state disk,SSD)等。
基于上述移动终端硬件结构以及通信网络系统,提出本申请各个实施例。
第一实施例
图5是根据第一实施例示出的处理方法的流程示意图。如图5所示,本实施例的处理方法,应用于处理设备,处理方法包括:
步骤S1:响应于第一请求,检测第一请求是否符合第一预设条件和/或处理设备是否符合第二预设条件;
步骤S2:根据检测结果,对第一请求和/或处理设备进行处理。
以下步骤中关于语音交互应用的交互界面的处理过程及场景,在第二实施例中进行描述。以下步骤中关于涉及隐私的处理过程及场景,在第三实施例中进行描述。
可选地,符合第一预设条件包括第一请求为进入语音交互应用的交互界面的请求,步骤S2,包括:
步骤S21:检测处理设备是否符合第三预设条件和/或处理设备的关联设备是否符合第四预设条件;
步骤S22:根据检测结果,显示语音交互应用的交互界面,交互界面中包括历史交互内容和/或基于历史交互内容的提示信息。
可选地,符合第三预设条件,包括以下至少一种:
处理设备的时间处于预设时间;
处理设备的位置处于预设区域;
处理设备中与交互界面关联的应用或服务具有未完成的历史交互内容;
处理设备中与交互界面关联的应用或服务具有已完成的历史交互内容;
关联设备的状态为预设状态;
关联设备中与交互界面关联的应用或服务具有未完成的历史交互内容;
关联设备中与交互界面关联的应用或服务具有已完成的历史交互内容。
可选地,步骤S22,包括以下至少一种:
若仅处理设备符合第三预设条件,则基于第一预设策略显示交互界面;
若仅关联设备符合第四预设条件,则基于第二预设策略显示交互界面;
若处理设备符合第三预设条件且关联设备符合第四预设条件,则基于第三预设策略显示交互界面;
若处理设备不符合第三预设条件且关联设备不符合第四预设条件,则基于第四预设策略显示交互界面。
可选地,基于第一预设策略显示交互界面,包括以下至少一种:
在交互界面上显示处理设备上未完成的历史交互内容;
根据处理设备上未完成的历史交互内容在交互界面上显示提示信息;
根据处理设备上已完成的历史交互内容在交互界面上显示提示信息;
根据处理设备所处的时间和/或位置在交互界面上显示关联的历史交互内容的提示信息或关联的历史交互内容;
和/或,基于第二预设策略显示交互界面,包括以下至少一种:
在交互界面上显示关联设备上未完成的历史交互内容;
根据关联设备上未完成的历史交互内容在交互界面上显示提示信息;
根据关联设备上已完成的历史交互内容在交互界面上显示提示信息;
和/或,基于第三预设策略显示交互界面,包括以下至少一种:
在交互界面上显示处理设备和关联设备上未完成的历史交互内容中发生时间最近的交互内容;
在交互界面上显示处理设备和关联设备上未完成的历史交互内容中发生时间最近的交互内容的提示信息;
根据时间、地点、频率中的至少一种对处理设备和关联设备上已完成的历史交互内容进行筛选,交互界面上显示筛选后的交互内容的提示信息;
和/或,基于第四预设策略显示交互界面,包括以下至少一种:
根据时间、地点、频率中的至少一种对服务器上的历史交互内容进行筛选,交互界面上显示筛选后的交互内容的提示信息;
在交互界面上显示无历史交互内容和/或添加历史交互内容的提示信息。
可选地,符合第三预设条件,包括:
处理设备中与交互界面关联的应用或服务具有未完成的历史交互内容;
符合第四预设条件,包括以下至少一种:
关联设备的状态为预设状态;
关联设备中与交互界面关联的应用或服务具有未完成的历史交互内容;
步骤S22,包括:
若仅处理设备符合第三预设条件,则根据处理设备上未完成的历史交互内容在交互界面上显示提示信息;
若仅关联设备符合第四预设条件,则根据关联设备上未完成的历史交互内容在交互界面上显示提示信息;
若处理设备符合第三预设条件且关联设备符合第四预设条件,则在交互界面上显示处理设备和关联设备上未完成的历史交互内容中发生时间最近的交互内容的提示信息。
可选地,步骤S22,包括:
当待显示的历史交互内容为未完成的历史交互内容时,在交互界面显示与未完成的历史交互内容一致的内容;
当待显示的历史交互内容为基于历史交互内容的提示信息时,执行以下方式中的至少一项:
根据未完成的历史交互内容在交互界面上显示第一窗口或控件,第一窗口或控件中包括用于提示未完成的历史交互内容的主题的提示信息;
根据历史交互内容的发生时间在交互界面上显示第二窗口或控件,第二窗口或控件中包括对应不同发生时间的历史交互内容的提示信息;
根据历史交互内容的发生地点在交互界面上显示第三窗口或控件,第三窗口或控件中包括对应不同发生地点的历史交互内容的提示信息;
根据历史交互内容的发生频率在交互界面上显示第四窗口或控件,第四窗口或控件中包括对应不同发生频率的历史交互内容的提示信息;
根据历史交互内容的来源设备在交互界面上显示第五窗口或控件,第五窗口或控件中包括来自不同设备的历史交互内容的提示信息。
可选地,步骤22之后,还包括:
步骤S3:响应于第二请求,进行以下处理中的至少一项:
交互界面中包括未完成的历史交互内容时,输出第二请求的基于未完成的历史交互内容的交互结果;
交互界面中包括未完成的历史交互内容时,根据第二请求结束未完成的历史交互内容;
交互界面中包括基于历史交互内容的提示信息时,根据第二请求的交互结果更新交互界面的显示内容,更新后的显示内容包括已完成的历史交互内容的交互结果和/或未完成的历史交互内容;
退出交互界面。
以下步骤的具体实现过程及场景,在第三实施例中进行详细描述。
可选地,符合第一预设条件,包括第一请求涉及隐私;符合第二预设条件,包括以下至少一种:处理设备处于预设模式;处理设备为预设设备;处理设备为预设类型的设备;处理设备的时间处于预设时间;处理设备的位置处于预设区域;
步骤S2,包括以下至少一种:
若第一请求符合第一预设条件和/或处理设备符合第二预设条件,则基于第五预设策略进行处理;
若第一请求不符合第一预设条件和/或处理设备不符合第二预设条件,则基于第六预设策略进行处理。
可选地,基于第五预设策略进行处理,包括以下至少一种:
不输出或暂停输出第一请求的响应内容;
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
根据第二请求对第一请求和/或处理设备进行处理;
第一请求涉及隐私时,根据第一请求涉及的隐私类型处理第一请求;
转换第一请求的响应内容的输出方式并输出;
将第一请求的响应内容转发到安全设备上进行输出。
可选地,对第一请求的响应内容进行预设处理,输出处理后的响应内容,包括:
将第一请求的响应内容处理为第一信息与第二信息;
分别输出第一信息与第二信息;
和/或,根据第二请求对第一请求和/或处理设备进行处理,包括:
输出至少一提示信息;
响应于第二请求,进行以下处理中的至少一种:
控制处理设备恢复输出第一请求的响应内容;
处理设备符合预设条件时,修改处理设备的模式;
设置处理设备输出第一请求的响应内容的时间和/或地点;
不输出或暂停输出第一请求的响应内容;
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
第一请求涉及隐私时,根据第一请求涉及的隐私类型处理第一请求;
转换第一请求的响应内容的输出方式并输出;
将第一请求的响应内容转发到安全设备上进行输出;
和/或,根据第一请求涉及的隐私类型处理第一请求,包括:
确定第一请求涉及的隐私类型的数量和/或组合;
根据第一请求涉及的隐私类型的数量和/或组合处理第一请求;
根据第二请求对第一请求和/或处理设备进行处理,包括:
和/或,根据第二请求和第一请求涉及的隐私类型对第一请求和/或处理设备进行处理。
可选地,符合第一预设条件,包括第一请求涉及隐私;步骤S2,包括:
若第一请求涉及隐私和/或处理设备符合第二预设条件,则根据第二请求对第一请求和/或处理设备进行处理;
根据第二请求对第一请求和/或处理设备进行处理,包括:
输出至少一提示信息;
响应于第二请求,进行以下处理中的至少一种:
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
第一请求涉及隐私时,根据第一请求涉及的隐私类型处理第一请求;
对第一请求的响应内容进行预设处理,输出处理后的响应内容,包括:
将第一请求的响应内容处理为第一信息与第二信息;
分别输出第一信息与第二信息,其中,通过不同设备、不同页面、不同应用、不同语言形式、不同时间中的至少一种分别对第一信息和第二信息进行输出;
根据第一请求涉及的隐私类型处理第一请求,包括:
确定第一请求涉及的隐私类型的数量和/或组合;
根据第一请求涉及的隐私类型的数量和/或组合,开启至少一目标隐私功能;
开启目标隐私功能之后,根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求,包括:
若处理设备当前的模式、位置、时间中的至少一项符合预设条件,则根据当前的模式、 位置、时间中的至少一项调整目标隐私功能的处理规则以提高隐私保护等级,根据调整后的处理规则处理第一请求。
以下步骤涉及进行语音交互并输出交互界面时的隐私处理,相关技术用语的定义可参考第二实施例和第三实施例。
可选地,检测结果为第一请求为处理语音交互应用的交互界面的请求且涉及隐私,步骤S2,包括以下至少一项:
若交互界面为新交互界面且第一请求关联已完成的历史交互内容,则对已完成的历史交互内容进行第一处理后,输出交互界面,交互界面显示第一处理的结果和/或提示信息;
若交互界面为新交互界面且第一请求关联未完成的历史交互内容,则对未完成的历史交互内容进行第二处理后,输出交互界面,交互界面显示第二处理的结果;
若交互界面为已有交互界面,则对第一请求的响应结果进行第三处理后更新交互界面;
若交互界面为已有交互界面,则对交互界面中已有的响应结果进行第四处理后更新交互界面。
可选地,新交互界面为初始进入的交互界面,若第一请求涉及隐私且关联已完成的历史交互内容,则第一处理可以是对历史交互内容进行隐藏、遮挡和/或改变显示方式后输出,或者输出相应的提示信息。例如,进入新的语音交互界面后,用户说“转账”,此时转账请求可以关联向指定联系人转账指定金额,由于转账请求涉及隐私,可以对指定联系人和指定金额进行遮挡部分内容的方式进行处理后显示到新的交互界面中。
可选地,若第一请求涉及隐私且关联未完成的历史交互内容,则对未完成的历史交互内容进行第二处理后输出,第一处理可以是对未完成的历史交互内容进行隐藏、遮挡和/或改变显示方式。例如,进入新的语音交互界面后,用户说“转账”,此时转账请求可以关联选择了指定联系人但未完成转账的历史交互内容,由于转账请求涉及隐私,可以对指定联系人进行遮挡部分内容的方式进行处理后显示到新的交互界面中。
可选地,第三处理、第四处理,包括以下至少一项:
对交互界面中已有的响应结果进行隐藏、遮挡、改变显示方式中的至少一种处理;
跳转至隐私模式的交互界面;
生成第一请求的响应结果的提示信息。
可选地,在已有的交互界面中进行语音交互时,如最近输入的请求涉及隐私,则可以对第一请求的响应结果进行第三处理后更新交互界面,从而交互结果的输出更加安全。或者,在已有的交互界面中进行语音交互时,如最近输入的请求涉及隐私,则可以对已有的交互结果进行处理,这样在输出第一请求的响应结果时也可以提高安全性。例如,用户已进行的交互过程中,交互界面显示了有关地址、联系方式的内容,此时,用户又输入姓名等信息,那么可以将地址、联系方式进行隐藏或者遮挡,或者跳转到新的交互界面中仅显示姓名,从而在持续的交互过程中可以保证上下文之间隐私的保护。
本申请的处理方法,包括响应于第一请求,检测第一请求是否符合第一预设条件和/或处理设备是否符合第二预设条件;根据检测结果,对第一请求和/或处理设备进行处理。本申请技术方案在处理请求时,根据请求和/或设备是否符合条件进行相应处理,对请求的处理更加安全、便捷和/或智能,提升了用户体验。
第二实施例
图6是根据第二实施例示出的处理方法的流程示意图。如图6所示,本实施例的一种处理方法,应用于处理设备,包括步骤:
步骤S1A:响应于第一请求,显示交互界面,交互界面中包括至少一历史交互内容和/或基于历史交互内容的至少一提示信息;
步骤S2A:响应于第二请求,基于预设策略进行处理。
处理设备可以为终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、 智能手环、智能耳机等)、智能家居设备(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),通过上述方式,处理设备与用户进行交互时,可以使当前交互过程与历史交互内容进行接续或关联,交互过程更加智能和/或便捷,用户体验更佳。
示例性地,用户在进行设置音箱参数的语音交互时退出语音交互应用,当再次进入语音交互应用时,会提醒“音箱参数还未完成设置,是否继续”,或者,直接显示用户退出语音交互应用前的交互界面,从而用户可以继续设置音箱参数而无需再次输入问题和已经输入的参数;或者,用户唤醒语音交互应用后,在交互界面显示最近几次交互的历史交互内容的提示信息,或者交互次数较多历史交互内容的提示信息、或者在当前时间或位置交互过的历史交互内容的提示信息,例如,在交互界面提示“最近您提到过:导航去公司、打开电视、拨打老师的电话”,从而用户可以根据提示信息选择历史交互内容直接输出交互结果,例如直接显示导航路线、打开电视、拨打老师的电话等。如此,通过在交互界面显示至少一历史交互内容和/或基于历史交互内容的至少一提示信息,可以使当前交互过程与历史交互内容进行接续或关联,用户可以快速进行交互和/或获取交互结果,交互过程更加智能和/或便捷,用户体验更佳。
可选地,第一请求根据第一数据和/或第一操作获取,第一数据和/或第一操作包括以下至少一种:
从其它应用和/或界面跳转进入交互界面的数据和/或操作;
使预设应用从处于休眠、唤醒、中断、隐藏中至少一种状态进入交互界面的数据和/或操作。
可选地,第一数据包括但不限于语音数据,通过语音和/或操作可以从其它应用和/或界面跳转进入交互界面,例如点击微信界面上的跳转按钮跳转进入交互界面。或者,通过语音和/或操作可以在预设应用处于休眠、唤醒、中断、隐藏中至少一种状态时进入预设应用的交互界面,例如,用户说“在吗”、“继续设置”,可以将语音助手从休眠状态唤醒进入交互界面。如此,通过语音和/或操作,可以从不同的状态进入交互界面,即使交互过程中断也可以重新进入原有交互界面,或者显示新的交互界面。
可选地,历史交互内容包括至少一历史交互问题和/或至少一历史交互结果。可选地,历史交互问题为触发历史交互的输入,例如“导航到火车站”、“订一束花送给妈妈”、“设置音箱参数”等,历史交互结果为设备与用户基于历史交互问题进行交互生成的结果,例如从家里到火车站的停车场的导航路线、从A店定了一束鲜花并配送到家里的订单数据、音箱的参数等。
可选地,提示信息包括至少一历史交互问题提示信息和/或至少一历史交互结果提示信息。可选地,历史交互问题提示信息是基于历史交互问题的内容的提示信息,历史交互结果提示信息是基于历史交互结果的内容的提示信息,例如,历史交互问题提示信息可以是“您刚才在设置导航”、“最近您提到过:导航、投屏、转账”,历史交互结果提示信息可以是“是否继续设置目的地”、“再次投屏”。
可选地,显示交互界面,包括以下至少一种:
在第一窗口或第一控件中显示历史交互问题;
在第二窗口或第二控件中显示历史交互结果;
在第三窗口或第三控件中显示历史交互问题提示信息;
在第四窗口或第四控件中显示历史交互结果提示信息。
可选地,第一窗口与第三窗口可以相同,也可以不同。
可选地,第二窗口与第四窗口可以相同,也可以不同。
可选地,第一控件与第三控件可以相同,也可以不同。
可选地,第二控件与第四控件可以相同,也可以不同。
可选地,窗口和/或控件支持合并或分离。
可选地,显示第一窗口与第三窗口的设备可以相同,也可以不同。
可选地,显示第二窗口与第四窗口的设备可以相同,也可以不同。
可选地,显示第一控件与第三控件的设备可以相同,也可以不同。
可选地,显示第二控件与第四控件的设备可以相同,也可以不同。
可选地,历史交互问题、历史交互结果、历史交互问题提示信息、历史交互结果提示信息中的至少一种可以通过互不相同的窗口或控件进行显示,也可以通过相同的窗口或控件进行显示,也可以部分通过相同的窗口或控件进行显示。不同的窗口或控件的显示效果包括至少一显示形状、至少一显示大小、至少一显示颜色、至少一显示位置中的至少一种。例如,用于显示历史交互问题和历史交互问题提示信息的窗口或控件可以采用相同的形状和颜色,用于显示历史交互结果和历史交互结果提示信息的窗口或控件可以采用另一种相同的形状和颜色,从而使交互界面更加易于辨识,有利于提高交互效率。
可选地,以历史交互问题和历史交互问题提示信息为例,历史交互问题和历史交互问题提示信息可以采用同一个窗口或控件进行显示,用户可以通过重按、长按、双向拖动等操作将窗口或控件进行分离,使交互界面分别显示用于显示历史交互问题和用于显示历史交互问题提示信息的窗口或控件。或者,历史交互问题和历史交互问题提示信息可以采用两个不同的窗口或控件进行显示,用户可以通过拖动、点击等操作将窗口或控件进行合并,使历史交互问题和历史交互问题提示信息显示在同一窗口或控件中。可选地,在对窗口和/或控件进行合并或分离后,可以存储窗口和/或控件之间的合并或分离状态,从而在下次进入交互界面时仍采用相同的合并或分离状态对窗口和/或控件进行显示,使得交互界面的设置更加便捷,符合用户使用习惯。
可选地,可以将不同的窗口和/或控件显示在不同的设备上,例如用于显示历史交互问题的窗口或控件和用于显示历史交互结果提示信息的窗口或控件可以分别显示在处理设备与关联设备上。以处理设备为手机、关联设备为智能手表为例,用于显示历史交互问题的窗口或控件可以显示在手机上,用于显示历史交互结果提示信息的窗口或控件可以显示在智能手表上,由于交互问题的内容相对于交互结果的内容包含更少的隐私信息,通过在不同设备上显示对应的窗口或控件,可以在对历史交互内容进行接续或关联的同时,提高用户信息的隐私安全性。可选地,可以先检测处理设备是否涉及隐私,例如是否处于预设区域,当处理设备涉及隐私时,再将涉及隐私的历史交互内容或提示信息显示在关联设备上,从而将不同的窗口和/或控件显示在不同的设备上,起到保护用户信息的目的。
可选地,步骤S1A,包括:
步骤S1A1:响应于第一请求,检测处理设备是否符合第三预设条件和/或关联设备是否符合第四预设条件和/或至少一历史交互内容和/或基于历史交互内容的至少一提示信息是否符合第三预设条件;
步骤S1A2:根据检测结果显示交互界面,交互界面中包括历史交互内容和/或基于历史交互内容的提示信息。
可选地,基于处理设备和/或关联设备的情况,将交互过程与历史交互内容进行关联或接续,可以提高交互过程的智能性和准确性。
可选地,符合第三预设条件,包括以下至少一种:
处理设备的时间处于预设时间;
处理设备的位置处于预设区域;
处理设备中与交互界面关联的应用或服务具有未完成的历史交互内容;
处理设备中与交互界面关联的应用或服务具有已完成的历史交互内容;
和/或,符合第四预设条件,包括以下至少一种:
关联设备的状态为预设状态;
关联设备中与交互界面关联的应用或服务具有未完成的历史交互内容;
关联设备中与交互界面关联的应用或服务具有已完成的历史交互内容;
和/或,符合第三预设条件,包括以下至少一种:
历史交互内容和/或基于历史交互内容的至少一提示信息未完成;
历史交互内容和/或基于历史交互内容的至少一提示信息不涉及用户隐私;
历史交互内容和/或基于历史交互内容的至少一提示信息包含预设关键信息。
可选地,预设时间可以是用户设置的时间段或默认时间段,如晚上8:00到10:00,用户经常进行电视投屏,则在这个时间段进入交互界面时可以根据历史交互内容直接提示“是否进行投屏”,从而用户可以快速开始投屏而无需进行其它设置。预设区域例如是家里、公司、机场、火车站等,在不同的区域可以在交互界面显示不同的历史交互内容或提示信息,提高关联度,例如,在公司可以根据历史交互内容提示“是否连接投影仪”,在机场可以根据历史交互内容提示“是否查看航班动态”,在火车站可以根据历史交互内容提示“是否查看列车到达动态”。与交互界面关联的应用或服务包括但不限于语音交互应用、具有语音交互助手的应用,历史交互内容可以是未完成的历史交互内容也可以是已完成的历史交互内容。
可选地,关联设备可以是与处理设备登录同一账号、处于连接状态或处于同一网络的设备,例如与手机连接的智能手表、电视、车机、烤箱等。可选地,预设状态包括电量、流量、与处理设备的距离、连接状态中的至少一种。例如,当关联设备处于电量低于电量阈值、流量低于流量阈值、与处理设备的距离大于预设距离值、与处理设备断开连接中的任一状态下,可以将关联设备上的历史交互内容与处理设备进行关联,从而可以继续完成未完成的交互过程,或者使用关联设备上已完成的历史交互内容再次进行交互,使得交互过程不再受限于单一设备,满足用户随时随地的交互需求,更加智能和/或便捷,用户体验更佳。
可选地,历史交互内容和/或基于历史交互内容的至少一提示信息未完成可以是基于语音助手的人机交互命令涉及的任务处于未完成状态,或者基于语音助手的人机交互命令涉及的任务需要获取到用户的进一步操作或指令才可继续进行任务处理。例如,用户对语音助手发出“推荐一家附近的本帮菜馆”的语音指令,语音助手获取到该语音指令后可以输出推荐列表供用户选择,此时当用户从其他应用切换到语音助手界面时,语音助手检测到用户尚未在推荐列表中选择期望的饭店,此时语音助手可以在交互界面中显示“请继续选择你想去的本帮菜馆”和推荐列表。可选地,处理设备还可以对历史交互内容中的数据内容进行检测以判断是否涉及用户隐私,并且当不涉及用户隐私的情况下在交互界面中显示该历史交互内容,或者对该历史交互内容中的用户隐私内容进行过滤、替代、打马赛克等方式处理后再显示输出,如此可以充分保护用户的隐私,避免第三人在打开语音助手时获取到之前用户与语音助手交互所涉及的隐私数据。可选地,若该历史交互内容中包含有预设关键信息时,交互界面可以通过显示历史交互内容的方式保留该关键信息,避免该关键信息消失或者用户需要再次输入该关键信息,例如,用户在使用手机的邮件APP处理业务时突然产生了一个重要的想法,为避免该想法被遗忘,用户可以快速打开语音助手说“帮我记录下,A问题可以通过B方式解决”,此时用户可以继续回到邮件APP界面继续处理业务,而语音助手检测到该交互内容中包含有“记录”这个关键信息,因此当用户再次返回到语音助手界面时,交互界面中可以继续显示用户输入的语音信息,如此可以使得用户快速记录随时的想法,满足用户随时随地的交互需求,更加智能和/或便捷,用户体验更佳。
可选地,步骤S1A2,包括以下至少一种:
若仅处理设备符合第三预设条件,则基于第一预设策略显示交互界面;
若仅关联设备符合第四预设条件,则基于第二预设策略显示交互界面;
若处理设备符合第三预设条件且关联设备符合第四预设条件,则基于第三预设策略显示交互界面;
若处理设备不符合第三预设条件且关联设备不符合第四预设条件,则基于第四预设策略显示交互界面。
可选地,基于第一预设策略显示交互界面,包括以下至少一种:
在交互界面上显示处理设备上未完成的历史交互内容;
根据处理设备上未完成的历史交互内容在交互界面上显示提示信息;
根据处理设备上已完成的历史交互内容在交互界面上显示提示信息;
根据处理设备所处的时间和/或位置在交互界面上显示关联的历史交互内容的提示信息或关联的历史交互内容。
可选地,仅处理设备符合第三预设条件时,表明处理设备的时间处于预设时间、或者处于预设区域、或者与交互界面关联的应用或服务具有未完成的历史交互内容、或者具有已完成的历史交互内容。如此,可以在交互界面上显示处理设备上未完成的历史交互内容,让用户可以直接在原有的交互结果上继续进行交互,避免用户再次重复已完成的交互过程;或者,可以根据处理设备上未完成的历史交互内容在交互界面上显示提示信息,通过提示信息的形式进行显示,在避免用户再次重复已完成的交互过程的同时,还可以提高隐私安全性;或者,可以根据处理设备上已完成的历史交互内容在交互界面上显示提示信息,从而用户可以根据提示信息快速开启交互,无需重复之前已完成的交互过程即可得到交互结果;或者,还可以根据处理设备所处的时间和/或位置在交互界面上显示关联的历史交互内容的提示信息或关联的历史交互内容,从而可以根据时间、地点选择合适的历史交互内容进行输出或提示,更有针对性,提高交互效率和便捷性。
可选地,基于第二预设策略显示交互界面,包括以下至少一种:
在交互界面上显示关联设备上未完成的历史交互内容;
根据关联设备上未完成的历史交互内容在交互界面上显示提示信息;
根据关联设备上已完成的历史交互内容在交互界面上显示提示信息。
可选地,仅关联设备符合第四预设条件,表明关联设备的状态为预设状态、或者关联设备中与交互界面关联的应用或服务具有未完成的历史交互内容、或者关联设备中与交互界面关联的应用或服务具有已完成的历史交互内容。如此,可以在交互界面上显示关联设备上未完成的历史交互内容,从而用户可以在处理设备上继续在关联设备上未完成的交互过程,避免用户再次重复已完成的交互过程;或者,可以根据关联设备上未完成的历史交互内容在交互界面上显示提示信息,通过提示信息的形式进行显示,在避免用户再次重复已完成的交互过程的同时,还可以提高隐私安全性;或者,还可以根据关联设备上已完成的历史交互内容在交互界面上显示提示信息,从而用户可以根据提示信息快速开启在关联设备上已进行过的交互,无需在处理设备上重复之前在关联设备上已完成的交互过程即可得到交互结果。
可选地,基于第三预设策略显示交互界面,包括以下至少一种:
在交互界面上显示处理设备和关联设备上未完成的历史交互内容中发生时间最近的交互内容;
在交互界面上显示处理设备和关联设备上未完成的历史交互内容中发生时间最近的交互内容的提示信息;
根据时间、地点、频率中的至少一种对处理设备和关联设备上已完成的历史交互内容进行筛选,交互界面上显示筛选后的交互内容的提示信息。
可选地,处理设备符合第三预设条件且关联设备符合第四预设条件时,可以在交互界面上显示处理设备和关联设备上未完成的历史交互内容中发生时间最近的交互内容,最近一次未完成的历史交互内容通常也是用户当前需要继续完成的交互内容,当处理设备和关联设备都有未完成的历史交互内容时,显示最近一次未完成的历史交互内容,使得用户可以快速继续未完成的交互。或者,还可以在交互界面上显示处理设备和关联设备上未完成的历史交互内容中发生时间最近的交互内容的提示信息,通过提示信息的形式进行显示,在避免用户再次重复已完成的交互过程的同时,还可以提高隐私安全性。或者,还可以根据时间、地点、频率中的至少一种对处理设备和关联设备上已完成的历史交互内容进行筛选,交互界面上显示筛选后的交互内容的提示信息,例如,对处理设备和关联设备上已完 成的历史交互内容进行筛选,确定历史交互内容“导航”次数最多、历史交互内容“投屏”在当前时间次数最多、历史交互内容“转账”在当前地点次数最多,从而输出提示“最近您提到过:导航、投屏、转账”。
可选地,基于第四预设策略显示交互界面,包括以下至少一种:
根据时间、地点、频率中的至少一种对服务器上的历史交互内容进行筛选,交互界面上显示筛选后的交互内容的提示信息;
在交互界面上显示无历史交互内容和/或添加历史交互内容的提示信息。
可选地,处理设备不符合第三预设条件且关联设备不符合第四预设条件时,可以根据时间、地点、频率中的至少一种对服务器上的历史交互内容进行筛选,交互界面上显示筛选后的交互内容的提示信息,服务器上的历史交互内容为其他用户的历史交互内容,根据其他用户在处理设备当前所处的时间、地点进行的交互内容进行提示,或者根据其他用户交互频率最高的交互内容进行提示,可以在用户首次使用交互应用时提供参考,可以让用户快速开启交互过程。或者,还可以在交互界面上显示无历史交互内容和/或添加历史交互内容的提示信息,当处理设备和关联设备上都没有历史交互内容时,用户可以选择添加历史交互内容,例如连接其他用户如同事、家人的设备,将这些设备上的历史交互内容同步到处理设备上,从而用户可以使用其他设备上历史交互内容在处理设备上快速开启交互,加快处理设备对用户交互习惯的学习速度,更加便捷、智能。
可选地,步骤S1A,包括:
当待显示的历史交互内容为未完成的历史交互内容时,在交互界面显示与未完成的历史交互内容一致的内容;
当待显示的历史交互内容为基于历史交互内容的提示信息时,在交互界面上显示至少一窗口或控件,窗口或控件中包括至少一基于历史交互内容的提示信息。
可选地,当待显示的历史交互内容为未完成的历史交互内容时,可以直接显示未完成的历史交互内容对应的交互界面,或者进入原来的交互界面继续进行交互。
可选地,当待显示的历史交互内容为基于历史交互内容的提示信息时,根据历史交互内容的属性信息确定所述提示信息。可选地,所述属性信息包括以下至少一种:与历史交互内容对应的任务项、与历史交互内容对应的应用或服务、与历史交互内容对应的关联设备。示例性地,历史交互内容可能涉及多个任务项,如一部分历史交互内容与导航任务相关,另一部分历史交互内容与外卖任务相关,在交互界面显示历史交互内容时,可以将基于历史交互内容的提示信息时与历史交互内容关联显示,例如,将与导航任务相关的历史交互内容提取合并放到名为“导航去A地”的窗口中显示,将与外卖任务相关的历史交互内容提取合并放到名为“B平台外卖”的窗口中显示;也可以在与导航任务相关的历史交互内容中添加提示信息,例如,将历史交互内容中的“帮我点一份汉堡外卖”、“好的,为你搜索到以下美食”显示为“#外卖#帮我点一份汉堡外卖”、“#外卖#好的,为你搜索到以下美食”,将历史交互内容中的“导航去A地”、“好的,为您推荐以下线路”显示为“#导航#导航去A地”、“#导航#好的,为您推荐以下线路”。示例性地,也可以根据历史交互内容所调用的应用或服务来确定提示信息,如将与“微信”应用相关的历史交互内容的提示信息确定为“微信”。还可以根据历史交互内容所控制的关联设备来确定提示信息,例如将“打开客厅空调”、“将客厅空调温度调到26℃”的历史交互内容的提示信息确定为“客厅空调。
可选地,在交互界面上显示至少一窗口或控件,包括以下至少一种:
根据未完成的历史交互内容在交互界面上显示第一窗口或控件,第一窗口或控件中包括用于提示未完成的历史交互内容的主题的提示信息;
根据历史交互内容的发生时间在交互界面上显示第二窗口或控件,第二窗口或控件中包括对应不同发生时间的历史交互内容的提示信息;
根据历史交互内容的发生地点在交互界面上显示第三窗口或控件,第三窗口或控件中 包括对应不同发生地点的历史交互内容的提示信息;
根据历史交互内容的发生频率在交互界面上显示第四窗口或控件,第四窗口或控件中包括对应不同发生频率的历史交互内容的提示信息;
根据历史交互内容的来源设备在交互界面上显示第五窗口或控件,第五窗口或控件中包括来自不同设备的历史交互内容的提示信息。
可选地,窗口或控件可以是以不同形状、颜色、大小的卡片的形式呈现,不同的窗口或控件可以用于显示未完成的历史交互内容、不同发生时间的历史交互内容、不同发生地点的历史交互内容、不同发生频率的历史交互内容的提示信息。如前所述,窗口或控件之间可以相同,也可以不同,可以支持合并或分离,从而可以在交互界面上显示更多的窗口或控件,并支持用户进行设置,例如对窗口和/或控件进行合并或分离。通过在窗口或控件显示基于时间、地点、频率、设备的历史交互内容的提示信息,用户通过语音和/或操作选择提示信息中相应的内容即可接续或再次进行相关内容的交互过程,归类清晰,便于用户快速选择操作。
可选地,步骤S2A中,第二请求根据第二数据和/或第二操作获取,第二数据和/或第二操作包括以下至少一种:
继续未完成的历史交互内容的数据和/或操作;
结束未完成的历史交互内容的数据和/或操作;
根据提示信息进行选择的数据和/或操作;
未响应提示信息;
退出交互界面的数据和/或操作。
可选地,在显示交互界面后,用户可以继续未完成的历史交互内容;或者,可以结束未完成的历史交互内容以重新开始新的交互;或者,可以根据提示信息进行选择的数据和/或操作,例如选择提示信息中提示的历史交互内容来直接获取交互结果;或者,可以不对提示信息进行响应,例如,若超过预设时长未响应,则交互界面可以自动更新为新的交互界面以让用户开始新的交互操作;或者,可以退出交互界面,结束交互。
可选地,步骤S2A,包括以下至少一种:
交互界面中包括未完成的历史交互内容时,输出第二请求的基于未完成的历史交互内容的交互结果;
交互界面中包括未完成的历史交互内容时,根据第二请求结束未完成的历史交互内容;
交互界面中包括基于历史交互内容的提示信息时,根据第二请求的交互结果更新交互界面的显示内容,更新后的显示内容包括已完成的历史交互内容的交互结果和/或未完成的历史交互内容;
退出交互界面。
可选地,交互界面中包括未完成的历史交互内容时,用户可以在此基础上进一步输入交互指令,进而在交互界面输出交互结果,或者,用户可以选择结束未完成的历史交互内容。交互界面中包括基于历史交互内容的提示信息时,用户根据提示信息进行选择或不响应提示信息,使交互界面基于操作结果进行更新,可选地,用户选择已完成的历史交互结果“家到机场的导航路线”,则在交互界面直接显示家到机场的导航路线,用户超过预设时长未响应,则交互界面可以自动更新为新的交互界面以让用户开始新的交互操作。
图7是根据第二实施例示出的场景一的交互效果示意图。图7以用户进行“导航到火车站”的交互时中断的场景进行说明。如图7中(a)所示,用户输入第一语音“在吗”,重新进入交互界面,语音助手输出“在的,需要我做些什么呢”,同时,检测到有未完成的历史交互内容,在交互界面显示一卡片,卡片中同时显示了历史交互结果提示信息“是否继续设置目的地”和历史交互问题提示信息“最近您提到过:导航;投屏;转账。可以点击快捷开启”,历史交互问题提示信息可以根据处理设备所处的时间、地点和交互内容的频率对历史交互问题进行筛选得到。用户可以对卡片进行重按或长按,对卡片进行分离。 如图7中(b)所示,用户对卡片进行重按或长按后,卡片分离为两个卡片,其中一个卡片显示历史交互结果提示信息“是否继续设置目的地”,另一个卡片显示历史交互问题提示信息“最近您提到过:导航;投屏;转账。可以点击快捷开启”,在交互界面中,两个卡片可以相互重叠以便于能完整展示所有卡片,用户可以对卡片进行拖动以改变卡片的位置,方便用户查看卡片中的内容。如图7中(c)所示,卡片拖动后,两个卡片并排显示。可选地,用户可以进一步进行交互,例如点击显示历史交互结果提示信息“是否继续设置目的地”的卡片输入第二操作,进入如图8所示的界面。进入如图8所示的界面后,语音助手根据未完成的历史交互内容中已经输入的内容,输出“请确认以下具体目的地:1、停车场;2、出发层;3、到达层。”,用户可以继续输入第三语音“停车场”,语音助手基于历史交互问题“导航到火车站”确定交互结果,输出导航路线,至此完成之前未完成的交互过程,并且在重新进入交互界面后,无需用户再重新进行之前已进行的交互过程,更加智能、便捷。
图9是根据第二实施例示出的场景二的交互效果示意图。图9以处理设备为手机、关联设备为智能手表、用户进行“转账给小张”的交互时中断的场景进行说明。如图9所示,用户输入第一语音“在吗”,重新进入交互界面,语音助手输出“在的,需要我做些什么呢”,同时,检测到有未完成的历史交互内容,则将历史交互结果提示信息“您刚才准备向小张转账,是否继续”显示在智能手表上,将历史交互问题提示信息“最近您提到过:导航;投屏;转账。可以点击快捷开启”显示在处理设备上,历史交互问题提示信息可以根据处理设备所处的时间、地点和交互内容的频率对历史交互问题进行筛选得到。由于交互中断的过程中用户所处的环境可能发生变化,通过将历史交互结果提示信息显示在智能手表上,可以更好地保护用户的隐私安全性。可选地,用户可以进一步进行交互,点击智能手表上的提示信息继续进行转账,由于用户选择继续进行交互,可表明处理设备不涉及隐私,此时可以更新处理设备上的交互界面继续进行转账,例如确定转账金额和时间等信息。或者,用户可以直接在智能手表上进行交互,更新智能手表上的交互界面继续进行转账。如此,通过将不同的信息显示在不同的设备上,在对历史交互内容进行接续或关联时,有效保护了用户的隐私安全性。
如上所述,本申请的处理方法、处理设备及存储介质,响应于第一请求,显示交互界面,交互界面中包括至少一历史交互内容和/或基于历史交互内容的至少一提示信息;响应于第二请求,基于预设策略进行处理。通过这种方式,可以使当前交互过程与历史交互内容进行接续或关联,交互过程更加智能和/或便捷,用户体验更佳。
第三实施例
图10是根据第三实施例示出的处理方法的流程示意图。如图10所示,本实施例的处理方法,应用于处理设备,包括步骤:
步骤S1B:响应于第一请求,检测第一请求是否涉及隐私和/或处理设备是否符合第二预设条件;
步骤S2B:根据检测结果,基于预设策略进行处理。
处理设备可以为终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、智能手环、智能耳机等)、智能家居设备(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),通过上述方式,处理设备在处理请求时,考虑请求是否涉及隐私和/或处理设备的情况,可以提高处理涉及隐私的请求的安全性和/或智能性,用户体验更佳。
以下内容以同时考虑请求是否涉及隐私和处理设备的情况进行说明。
在具体实施时,检测第一请求是否涉及隐私与检测处理设备是否符合第二预设条件的顺序可以为以下任一种:
先检测第一请求是否涉及隐私,后检测处理设备是否符合第二预设条件;
先检测处理设备是否符合第二预设条件,后检测第一请求是否涉及隐私;
同时检测第一请求是否涉及隐私,及检测处理设备是否符合第二预设条件。
示例性地,处理设备处于隐私模式时收到开启录音、相机或隐私应用的请求,可以输出提示,在用户选择开启时再允许开启;和/或,处理设备不处于涉及隐私的状态时,对接收的涉及隐私的信息进行隐藏部分关键信息的处理后显示,处理设备处于涉及隐私的状态时,对接收的涉及隐私的信息进行隐藏全部关键信息的处理后显示;和/或,处理设备处于涉及隐私的状态(隐私模式或者在公共场所),将待输出的一条信息处理为关键性信息和概括性信息两部分,概括性信息通过处理设备直接进行输出,关键性信息通过耳机进行输出或者在处理设备的位置进入家的范围时再进行输出或者用户操作后输出;和/或,处理设备连接公用网络时,不响应儿童或指定用户使用涉及录音或摄像等功能的应用。
可选地,响应于第一请求,包括以下至少一种:
响应于预设手势和/或预设按键操作的请求;
响应于预设语音信息的请求;
响应于接收的预设信息的请求;
响应于图像识别和/或文字识别的请求。
可选地,第一请求可以根据手势、按键操作、语音操作中的至少一种确定或生成,例如语音说“打开录音”、点击录音应用图标或者画圈触控或隔空手势打开录音应用等;或者,第一请求也可以是在接收到预设信息时确定或生成,例如收到语音信息时,确定或生成播放语音信息的请求,收到文件时,确定或生成演示文件的请求;或者,第一请求还可以是在进行图像识别和/或文字识别确定或生成,例如扫描二维码时确定或生成的页面跳转请求、识别外文文件翻译为中文的显示请求等。
可选地,检测第一请求是否涉及隐私,包括以下至少一种:
检测第一请求的请求内容是否涉及隐私;
检测第一请求的响应内容是否涉及隐私;
检测第一请求的触发应用和/或响应应用是否涉及隐私;
检测第一请求的触发用户的信息是否涉及隐私。
可选地,第一请求的请求内容涉及隐私,包括以下至少一种:
第一请求的请求内容包含第一预设关键字;
第一请求的请求内容包含第一预设类型的信息;
和/或,第一请求的响应内容涉及隐私,包括以下至少一种:
第一请求的响应内容包含第二预设关键字;
第一请求的响应内容包含第二预设类型的信息;
和/或,第一请求的触发应用和/或响应应用涉及隐私,包括以下至少一种:
第一请求的触发应用和/或响应应用为预设应用;
第一请求的触发应用和/或响应应用为预设类型的应用;
和/或,第一请求的触发用户的信息涉及隐私,包括以下至少一种:
第一请求的触发用户的身份信息为预设信息;
第一请求的触发用户的年龄处于预设年龄范围。
可选地,第一请求涉及隐私包括但不限于请求内容涉及隐私、响应内容涉及隐私、触发应用和/或响应应用涉及隐私、触发用户的信息涉及隐私中的至少一种。可选地,请求内容涉及隐私包括但不限于请求内容包含第一预设关键字、请求内容包含第一预设类型的信息中的至少一种,例如语音指令“打开摄像头”的内容包含关键字“摄像头”涉及隐私,或者,语音指令“和爸爸视频”、“开启人脸识别”的内容包含与打开摄像头关联的信息,涉及隐私。可选地,响应内容涉及隐私包括但不限于响应内容包含第二预设关键字、响应内容包含第二预设类型的信息中的至少一种,例如响应于接收到文件进行演示的请求,文件名称包含关键字“报价”涉及隐私,或者,响应于接收到语音信息进行播放时,播放内 容“明天需要和汪总开重要会议”、“下午参加T公司的新品内部发布会”,则响应内容包含“明天”、“下午”、“汪总”、“T公司”等与行程相关联的信息,涉及隐私。可选地,触发应用和/或响应应用涉及隐私包括但不限于触发应用和/或响应应用为预设应用、触发应用和/或响应应用为预设类型的应用中的至少一种,例如,录音应用、相机应用、微信应用为预设应用,即时通讯一类的应用、图片处理一类的应用为预设类型的应用。可选地,触发用户的信息涉及隐私包括但不限于触发用户的身份信息为预设信息、触发用户的年龄处于预设年龄范围,例如指定身份的用户A触发请求时涉及隐私、年龄小于14周岁的用户触发请求时涉及隐私。通过上述条件,可以检测出涉及隐私的请求,确定是否进行与未涉及隐私的请求不同的处理,提高处理涉及隐私的请求的安全性和/或智能性。
可选地,符合第二预设条件,包括以下至少一种:
处理设备处于预设模式;
处理设备为预设设备;
处理设备为预设类型的设备;
处理设备的时间处于预设时间;
处理设备的位置处于预设区域。
可选地,预设模式包括隐私模式、分享模式、扬声器模式、户外模式中的至少一种;预设设备包括位于公共区域的设备或者指定用户使用的设备,例如客厅的电视或音箱、会议室的投影仪或音箱;预设类型的设备包括具有显示屏和/或具有扬声器的设备、连接外部网络的设备等;处理设备的时间处于预设时间,包括处于工作时间、用户设置的时间段等;处理设备的位置处于预设区域,包括处于户外、客厅、公司、商场等公共场所。通过上述条件,可以检测处理设备是否处于涉及隐私的状态,确定是否进行与未涉及隐私的状态不同的处理,提高处理涉及隐私的请求的安全性和/或智能性。
通过检测请求是否涉及隐私以及处理设备是否符合第二预设条件,在一些场景下,即使请求涉及隐私也不一定要通过隐私模式输出,或者即使请求不涉及隐私也必须要通过隐私模式输出,可以在不同场景下对请求进行不同的处理,提高安全性和/或智能性,更加灵活,避免采用单一方式处理涉及隐私的请求给用户带来更繁琐的操作,提高用户体验。例如,在显示银行卡信息页面时,余额和卡号等涉及隐私,但是现在用户在家里,如果是直接对余额和卡号都进行隐藏,用户需要再次操作来查看信息,反而增加了用户的负担,因此,在该场景下,可以只隐藏余额不隐藏卡号,或者余额和卡号都不进行隐藏,达到对隐私保护和便捷性之间的智能协调。再例如,在手机的语音助手播报的内容涉及用户隐私时,并且检测到此时用户在车内并且车内还有其他乘客时,则自动将语音播报内容通过蓝牙耳机通知给手机用户,而避免通过扬声器播放,达到对隐私保护和便捷性之间的智能协调。
可选地,符合第二预设条件,还可以包括以下至少一种:
处理设备为控制中心;
处理设备与预设关联设备处于连接状态;
与处理设备连接的关联设备满足预设要求;
处理设备当前正在运行预设应用或功能。
可选地,当处理设备是在物联网环境中的控制中心,执行对其他物联设备的控制和管理作用时,则处理设备符合第二预设条件。或者,当检测到处理设备与预设关联设备处于连接状态时,则处理设备符合第二预设条件,该预设关联设备可以是与处理设备处于自组网中的特定设备(例如,特定设备可以是与手机连接的蓝牙耳机),也可以通过移动通信网络处于连接状态的特定设备(例如,特定设备可以是与手机通过云端服务器连接的智能家居设备)。或者,当检测到与处理设备连接的关联设备满足预设要求时,例如当检测到与手机连接的可穿戴设备(如手表、耳机等)当前处于运行状态或者处于安全模式,则处理设备符合第二预设条件。或者,当检测到处理设备当前正在运行预设应用或功能时,则处理设备符合第二预设条件,例如用户可以在手机中将预设应用或功能加入到安全保护模 式中,当检测到手机正在运行这类应用或功能时,则处理设备符合第二预设条件,所述预设应用可以包括金融类应用、服务类应用、社交类应用、用户设定的应用等,预设功能可以包括电话、短信等。通过检测处理设备在物联网中的状态来判断处理设备是否符合第二预设条件,可以根据处理设备与其他设备在交互过程中所处的状态来进行处理,提高处理涉及隐私的请求的安全性和/或智能性。
可选地,步骤S2B,包括以下至少一种:
若第一请求涉及隐私和/或处理设备符合第二预设条件,则基于第五预设策略进行处理;
若第一请求不涉及隐私和/或处理设备不符合第二预设条件,则基于第六预设策略进行处理。
可选地,第一请求涉及隐私和/或处理设备符合第二预设条件包括第一请求涉及隐私且处理设备不符合第二预设条件、第一请求不涉及隐私且处理设备符合第二预设条件、第一请求涉及隐私且处理设备符合第二预设条件中的至少一种。可选地,在第一请求不涉及隐私、处理设备不符合第二预设条件时使用第六预设策略,由于第一请求不涉及隐私、处理设备也不处于涉及隐私的状态,则第六预设策略可以是直接输出第一请求的响应内容。
可选地,基于第五预设策略进行处理,包括以下至少一种:
不输出或暂停输出第一请求的响应内容;
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
根据第二请求对第一请求和/或处理设备进行处理;
第一请求涉及隐私时,根据第一请求涉及的隐私类型处理第一请求;
转换第一请求的响应内容的输出方式并输出;
将第一请求的响应内容转发到安全设备上进行输出。
可选地,第一请求涉及隐私且处理设备不符合第二预设条件、第一请求不涉及隐私且处理设备符合第二预设条件,或者,第一请求涉及隐私且处理设备符合第二预设条件时,均可以不输出或暂停输出第一请求的响应内容。
可选地,第一请求涉及隐私且处理设备不符合第二预设条件、第一请求不涉及隐私且处理设备符合第二预设条件,或者,第一请求涉及隐私且处理设备符合第二预设条件时,均可以对第一请求的响应内容进行预设处理。
可选地,第一请求涉及隐私且处理设备不符合第二预设条件、第一请求不涉及隐私且处理设备符合第二预设条件,或者,第一请求涉及隐私且处理设备符合第二预设条件可以采用对响应内容不同的处理方式,预设处理包括隐藏部分信息、遮挡部分信息、修改部分信息、删除部分信息、对响应内容进行拆分、改变输出方式、改变输出设备中的至少一种。
可选地,第一请求涉及隐私且处理设备不符合第二预设条件时,可以对响应内容进行隐藏部分信息、修改部分信息、删除部分信息中的任意一种处理,例如显示的页面涉及隐私但处理设备的位置在家里,可以隐藏页面的部分信息,在用户操作时再显示隐藏的信息;第一请求不涉及隐私且处理设备符合第二预设条件时,可以对响应内容进行遮挡部分信息、拆分、改变输出方式、改变输出设备中的任意一种处理,例如,待播放的语音信息不涉及隐私但处理设备处于公共场所,可以将输出方式从语音输出改变为文字方式输出,也可以将输出设备从手机播放改变为耳机播放;第一请求涉及隐私且处理设备符合第二预设条件时,可以对响应内容进行隐藏部分信息、遮挡部分信息、修改部分信息、删除部分信息、对响应内容进行拆分、改变输出方式、改变输出设备中两种或两种以上的处理,例如手机收到需要演示的文件,文件涉及隐私但手机正连接会议室投影仪,如果文件是视频,则可以提取一部分视频截图并遮挡关键信息后进行演示。
可选地,第一请求涉及隐私且处理设备不符合第二预设条件、第一请求不涉及隐私且处理设备符合第二预设条件时,还可以直接输出第一请求的响应内容而不进行预设处理。
可选地,对第一请求的响应内容进行预设处理,输出处理后的响应内容,包括:
将第一请求的响应内容处理为第一信息与第二信息;
分别输出第一信息与第二信息。
可选地,将第一请求的响应内容处理为第一信息与第二信息,可以是对浏览历史进行分类得到第一类信息和第二类信息,例如分类成休闲与个性、视频和网页等,将两类信息显示在不同的页面;也可以是将一条信息分为两段内容,例如“您的账户进账一万元”可以拆分为“您的账户进账”和“一万元”,两条信息可以分别通过语音提示和短信提示进行输出;还可以是将一条信息处理为概括性内容和关键性内容,例如“您预订7月13日入住国际会展酒店,已确认成功”可以处理为“酒店已确认”和“7月13日,国际会展酒店”,两种内容可以在不同时间输出,例如“酒店已确认”可以即时输出,“7月13日,会展国际酒店”可以在用户到家时再输出。可选地,在输出第一信息与第二信息时,可以通过不同设备、不同页面、不同应用、不同语言形式、不同时间中的至少一种分别对第一信息和第二信息进行输出,从而,在避免隐私泄露的同时,可以让用户更便捷、准确、完整地获取到所需的信息。
可选地,转换第一请求的响应内容的输出方式并输出,例如,第一请求涉及隐私且处理设备处于隐私模式,则可以将显示内容变成音频内容,从而可以通过耳机等私密设备进行输出。
可选地,将第一请求的响应内容转发到安全设备上进行输出,安全设备可以是与处理设备关联的设备,如用户穿戴的手表、佩戴的耳机、位于卧室的电脑或手机或者另一用户使用的设备,可选地,另一用户使用的设备可以是家长使用的设备、丈夫或妻子使用的设备等,从而通过将信息转发到其它设备上进行输出,既可以保护隐私又可以及时获取信息。
可选地,根据第二请求对第一请求和/或处理设备进行处理,包括:
输出至少一提示信息;
响应于第二请求,进行以下处理中的至少一种:
控制处理设备恢复输出第一请求的响应内容;
处理设备符合第二预设条件时,修改处理设备的模式;
设置处理设备输出第一请求的响应内容的时间和/或地点;
不输出或暂停输出第一请求的响应内容;
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
第一请求涉及隐私时,根据第一请求涉及的隐私类型处理第一请求;
转换第一请求的响应内容的输出方式并输出;
将第一请求的响应内容转发到安全设备上进行输出。
可选地,第一请求涉及隐私和/或处理设备符合第二预设条件包括第一请求涉及隐私且处理设备不符合第二预设条件、第一请求不涉及隐私且处理设备符合第二预设条件,或者,第一请求涉及隐私且处理设备符合第二预设条件时,可以输出至少一提示信息,例如“请确认是否继续输出”、“请确认是否修改模式”、“请确认是否修改设置”。响应于第二请求,可以控制处理设备恢复输出第一请求的响应内容,例如输出“您的账户进账”后根据第二请求继续输出“一万元”;或者,处理设备处于隐私模式、分享模式时,修改处理设备的模式为非隐私模式、非分享模式等不处于隐私状态的模式,以可以输出第一请求的响应内容;或者,设置处理设备输出第一请求的响应内容的时间和/或地点,例如语音说“晚上再告诉我”、“回家再告诉我”,则在当前时间或当前地点不对第一请求的响应内容进行输出。如此,通过提示和第二请求,可以提供给用户更灵活选择输出方式的手段,使用户可以根据实际情况选择合适的方式获取信息,用户体验更好。
可选地,响应于第二请求,不输出或暂停输出第一请求的响应内容、对第一请求的响应内容进行预设处理,输出处理后的响应内容、转换第一请求的响应内容的输出方式并输出、将第一请求的响应内容转发到安全设备上进行输出,可以采用与前述相同的方法进行处理,在此不再赘述,第二请求为触发上述处理的操作。
可选地,根据第一请求涉及的隐私类型处理第一请求,包括:
确定第一请求涉及的隐私类型的数量和/或组合;
根据第一请求涉及的隐私类型的数量和/或组合处理第一请求。
可选地,以第一请求为“发送聊天记录”进行说明,如果聊天记录中包含图片与文字,则第一请求涉及的隐私的类型可以为图片内容与文字内容,从而第一请求涉及的隐私的类型的数量为两个,可选地,第一请求涉及的隐私的类型包括图片内容与文字内容,从而第一请求涉及的隐私的类型的组合为图片内容与文字内容的组合。
可选地,根据第一请求涉及的隐私类型的数量和/或组合处理第一请求,包括以下至少一种:
第一请求涉及的隐私的类型的数量为一种,开启与第一请求涉及的隐私的类型对应的目标隐私功能;
第一请求涉及的隐私的类型的数量大于一种,分别开启与每种类型对应的目标隐私功能;
第一请求涉及的隐私的类型的数量大于一种,确定第一请求涉及的隐私的类型的组合,开启与组合对应的目标隐私功能。
可选地,当第一请求涉及的隐私的类型的数量只有一种时,开启与第一请求涉及的隐私的类型对应的目标隐私功能,例如聊天记录只有文字,则开启与文字内容对应的目标隐私功能,对文字内容进行遮挡、加密、隐藏或删除。可选地,当第一请求涉及的隐私的类型的数量大于一种时,可以分别开启与每种类型对应的目标隐私功能,例如“发送聊天记录”的请求同时涉及图片内容和文字内容两种隐私,此时分别开启处理图片和处理文字的功能,删除聊天记录中的图片或对图片进行裁剪,同时可以对文字中的隐私内容进行遮挡、加密、隐藏或删除等处理,之后再发送聊天记录。可选地,当第一请求涉及的隐私的类型的数量大于一种时,也可以是先确定第一请求涉及的隐私的类型的组合,再开启与组合对应的目标隐私功能,例如,隐私模式下发送语音信息,同时涉及语音内容和声纹两种隐私,属于语音内容与声纹两种隐私类型的组合,此时可以开启与该组合对应的目标隐私功能,将录音制的语音内容直接转换成可编辑的文字内容,让用户进行编辑后发送。又或者,用户A的手机在投屏时收到联系人B的视频通话,同时涉及设备和联系人两种隐私,可以是分别开启两种隐私功能,对应停止投屏、将视频通话转为语音通话,或者,由于该场景属于设备与联系人两种隐私类型的组合,此时可以开启与该组合对应的目标隐私功能,继续投屏并拒接视频通话。如此,根据第一请求涉及的隐私的类型的数量和/或组合,开启至少一目标隐私功能,可以覆盖更多涉及隐私的场景,同时针对每个场景进行更准确、智能的隐私保护。
可选地,开启目标隐私功能之后,还包括以下至少一种:
根据目标隐私功能输出提示信息,根据预设操作处理第一请求;
进行预设处理并根据处理结果输出提示信息,根据预设操作对处理结果进行处理;
若开启的目标隐私功能为一个,则根据第七预设策略对第一请求进行处理;
若开启的目标隐私功能大于一个,则根据第八预设策略对第一请求进行处理;
根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求。
可选地,在开启目标隐私功能后,基于已开启的目标隐私功能输出提示信息,例如“5秒后开始对图片进行处理”,此时,用户可以选择“取消”或“开始”,若选择“取消”输入预设操作,则根据预设操作关闭目标隐私功能,不对第一请求的响应内容进行处理,若选择“开始”输入预设操作,则根据预设操作对第一请求的响应内容进行预设处理,包括但不限于隐藏部分信息、遮挡部分信息、修改部分信息、删除部分信息、对响应内容进行拆分中的至少一种。如此,即使已经开启目标隐私功能,用户也可以选择关闭或继续处理,从而结合用户的评估及需求对隐私进行保护,灵活性更好。
可选地,在开启目标隐私功能后,先进行预设处理并根据处理结果输出提示信息,再根据预设操作对处理结果进行处理,例如,开启处理图片内容的目标隐私功能后,对图片 内容涉及隐私的信息如人脸、个人信息等进行遮挡,之后,输出处理后的图片并提示“已自动处理,您可以选择继续编辑或发送”,若选择“继续编辑”输入预设操作,则用户可以对图片进行处理,包括但不限于增加遮挡元素、删除遮挡元素、裁剪图片等,若选择“发送”输入预设操作,则将自动处理后的图片进行发送。如此,在使用目标隐私功能处理请求后,可以基于用户的交互操作进一步对处理结果进行检查或调整,安全性更高、灵活性更好。
可选地,若开启的目标隐私功能为一个,则根据第七预设策略对第一请求进行处理,第七预设策略与开启的目标隐私功能一一对应,例如,开启的是针对图片内容的目标隐私功能,则可以对图片进行遮挡、裁剪、模糊化、加密、删除等处理,开启的是针对文字内容的目标隐私功能,则可以对文字内容进行拆分、删除部分内容、隐藏部分内容等处理。
可选地,根据第八预设策略对第一请求进行处理,包括以下至少一种:
根据开启的目标隐私功能分别对第一请求中涉及对应隐私类型的响应内容进行处理,输出处理结果;
根据隐私类型和/或目标隐私功能的优先级顺序对第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,基于第一处理结果和预设操作对第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果;
根据开启的目标隐私功能确定对应处理的至少一关联设备,发送与所述目标隐私功能相关的数据和/或指令给所述至少一关联设备,接收所述至少一关联设备对所述数据和/或指令进行处理得到的第三处理结果。
可选地,根据开启的目标隐私功能分别对第一请求中涉及对应隐私类型的响应内容进行处理,例如“发送聊天记录”的请求同时涉及图片内容和文字内容两种隐私,此时分别开启处理图片和处理文字的功能,删除聊天记录中的图片或对图片进行裁剪,同时可以对文字中的隐私内容进行遮挡、加密、隐藏或删除等处理,之后再发送聊天记录。如此,处理规则简单,处理速度快。
可选地,根据隐私类型和/或目标隐私功能的优先级顺序对第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,基于第一处理结果和预设操作对第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果,例如发送聊天记录时,优先处理图片内容,例如裁剪、删除或遮挡后,根据图片的处理结果输出提示,用户根据情况操作对文字内容进行删减或遮挡或不处理,再将处理后的图片内容和文字内容组合在一起进行发送或分开发送。如此,可以更有针对性地对不同隐私类型的响应内容进行处理,为用户提供处理参考,减少用户操作量,更加智能。
可选地,根据开启的目标隐私功能确定对应处理的至少一关联设备,发送与所述目标隐私功能相关的数据和/或指令给所述至少一关联设备,接收所述至少一关联设备对所述数据和/或指令进行处理得到的第三处理结果;例如,当用户对车内的功能不清楚或者车辆出现故障需要求助汽车客服时,在车内对车载智能终端的语音助手发出“与汽车客服视频通话”的请求,该请求同时涉及用户的脸部隐私和声纹隐私,此时车载语音助手可以自动调用与汽车连接用户手机来处理该视频通话功能,用户手机可以通过后置摄像头来拍摄汽车局部区域,并且通过变声器功能对用户语音进行处理,避免了通过车载智能终端直接拍摄车内画面以及传输用户的真实声音。如此,可以充分利用与处理设备连接的关联设备的功能来处理第一请求,弥补不同设备之间功能差异的同时,充分保护用户的隐私,提高设备间交互的智能性和用户体验。
可选地,根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求,包括以下至少一种:
若处理设备当前的模式、位置、时间中的至少一项符合第二预设条件,则根据当前的模式、位置、时间中的至少一项调整目标隐私功能的处理规则,根据调整后的处理规则处理第一请求;
若处理设备当前的模式、位置、时间中的至少一项不符合第二预设条件,则根据目标隐私功能的预设处理规则处理第一请求。
可选地,开启目标隐私功能后,结合处理设备当前的模式、位置、时间中的至少一项处理第一请求,例如,显示图片时开启保护图片内容的目标隐私功能,该目标隐私功能的预设处理规则是遮挡图片中的人脸等关键信息,但由于处理设备现在处于高级隐私模式或者位置在公司或者处于工作时间,则处理规则可以调整为裁剪部分内容或长按时再清晰显示图片的方式,从而自动提高目标隐私功能的隐私保护等级。如此,目标隐私功能的处理规则可以根据处理设备的状态进行调整,避免功能单一应用导致对不同场景的适应性差,提高处理涉及隐私的请求的安全性和/或智能性,用户体验更佳。
可选地,根据第二请求对第一请求和/或处理设备进行处理,包括:
根据第二请求和第一请求涉及的隐私类型对第一请求和/或处理设备进行处理。
可选地,根据第二请求和第一请求涉及的隐私类型对第一请求和/或处理设备进行处理,包括以下至少一种:
根据第一请求和第二请求涉及的隐私类型对第一请求的响应内容或处理设备进行处理,输出处理结果;
根据第一请求和第二请求涉及的隐私类型处理对应第一请求的响应内容,输出第一处理结果,基于第一处理结果和预设操作对处理设备进行处理,输出第二处理结果。
可选地,根据第一请求和第二请求涉及的隐私类型对第一请求的响应内容或处理设备进行处理,输出处理结果,例如,用户说“转账一万元给小张”获取支付请求,由于支付超过5000元涉及支付隐私,可以提示“现在转账吗”,用户说“现在转”,由于现在的地址涉及位置隐私,可以延时处理支付请求并对小张的身份进行验证,验证通过后支付一万元;也可以关闭处理设备的定位功能后,向小张支付一万元;还可以延时处理支付请求并对小张的身份进行验证,验证通过后,关闭处理设备的定位功能再向小张支付一万元。如此,可以同时基于多个请求对第一请求和处理设备进行处理,确保处理隐私信息的安全性和准确性,更加智能。
以下内容以仅考虑第一请求是否涉及隐私进行说明。
示例性地,收到开启录音、相机或隐私应用等涉及隐私的请求时,可以输出提示,在用户选择开启时再允许开启;和/或,对接收的涉及隐私的信息进行隐藏部分或全部关键信息的处理后显示;和/或,将待输出的一条信息处理为关键性信息和概括性信息两部分,概括性信息通过处理设备直接进行输出,关键性信息通过耳机进行输出;和/或,不响应儿童或指定用户使用涉及录音或摄像等功能的应用。
可选地,对第一请求的获取以及是否涉及隐私的检测方式与前述内容相同,不再赘述。
可选地,步骤S2B,包括以下至少一种:
若第一请求涉及隐私,则基于第三预设策略进行处理;
若第一请求不涉及隐私,则基于第四预设策略进行处理。
可选地,由于第一请求不涉及隐私,则第四预设策略可以是直接输出第一请求的响应内容。
可选地,基于第三预设策略进行处理,包括以下至少一种:
不输出或暂停输出第一请求的响应内容;
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
根据第二请求对第一请求进行处理;
根据第一请求涉及的隐私类型处理第一请求;
转换第一请求的响应内容的输出方式并输出。
可选地,预设处理包括隐藏部分信息、遮挡部分信息、修改部分信息、删除部分信息、对响应内容进行拆分、改变输出方式、改变输出设备中的至少一种。例如,显示的页面涉及隐私,可以隐藏页面的部分信息,在用户操作时再显示隐藏的信息,或者手机收到需要 演示的文件,文件涉及隐私,如果文件是视频,则可以提取一部分视频截图并遮挡关键信息后进行演示。
可选地,对第一请求的响应内容进行预设处理,输出处理后的响应内容,包括:
将第一请求的响应内容处理为第一信息与第二信息;
分别输出第一信息与第二信息。
可选地,将第一请求的响应内容处理为第一信息与第二信息,可以是对浏览历史进行分类得到第一类信息和第二类信息,例如分类成休闲与个性、视频和网页等,将两类信息显示在不同的页面;也可以是将一条信息分为两段内容,例如“您的账户进账一万元”可以拆分为“您的账户进账”和“一万元”,两条信息可以分别通过语音提示和短信提示进行输出。可选地,在输出第一信息与第二信息时,可以通过不同设备、不同页面、不同应用、不同语言形式、不同时间中的至少一种分别对第一信息和第二信息进行输出,从而,在避免隐私泄露的同时,可以让用户更便捷、准确、完整地获取到所需的信息。
可选地,转换第一请求的响应内容的输出方式并输出,例如,第一请求涉及隐私,则可以将显示内容变成音频内容,从而可以通过耳机等私密设备进行输出。
可选地,根据第二请求对第一请求进行处理,包括:
输出至少一提示信息;
响应于第二请求,进行以下处理中的至少一种:
控制处理设备恢复输出第一请求的响应内容;
修改处理设备的模式;
设置处理设备输出第一请求的响应内容的时间和/或地点;
不输出或暂停输出第一请求的响应内容;
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
根据第一请求涉及的隐私类型处理第一请求;
转换第一请求的响应内容的输出方式并输出。
可选地,第一请求涉及隐私时,可以输出至少一提示信息,例如“请确认是否继续输出”、“请确认是否修改模式”、“请确认是否修改设置”。响应于第二请求,可以控制处理设备恢复输出第一请求的响应内容,例如输出“您的账户进账”后根据第二请求继续输出“一万元”;或者,修改处理设备的模式为非隐私模式、非分享模式等不处于隐私状态的模式,以可以输出第一请求的响应内容;或者,设置处理设备输出第一请求的响应内容的时间和/或地点,例如语音说“晚上再告诉我”、“回家再告诉我,则可以在不涉及隐私的时间或地点输出信息。如此,通过提示和第二请求,可以提供给用户更灵活选择输出方式的手段,使用户可以根据实际情况选择合适的方式获取信息,用户体验更好。
可选地,响应于第二请求,不输出或暂停输出第一请求的响应内容、对第一请求的响应内容进行预设处理,输出处理后的响应内容、转换第一请求的响应内容的输出方式并输出,可以采用与前述相同的方法进行处理,在此不再赘述,第二请求为触发上述处理的操作。
可选地,根据第一请求涉及的隐私类型处理第一请求,包括:
确定第一请求涉及的隐私类型的数量和/或组合;
根据第一请求涉及的隐私类型的数量和/或组合处理第一请求。
可选地,根据第一请求涉及的隐私类型处理第一请求的过程与前文所述相同,不再赘述。
可选地,根据第二请求对第一请求进行处理,包括:
根据第二请求和第一请求涉及的隐私类型对第一请求进行处理。
可选地,一种场景下,用户说“转账一万元给小张”获取支付请求,由于支付超过5000元涉及支付隐私,可以提示“现在转账吗”,用户说“现在转”,由于现在的地址涉及位置隐私,可以延时处理支付请求并对小张的身份进行验证,验证通过后支付一万元。如此, 可以同时基于多个请求对第一请求和处理设备进行处理,确保处理隐私信息的安全性和准确性,更加智能。
以下内容以仅考虑处理设备的情况进行说明。
示例性地,处理设备处于隐私模式时收到请求,可以输出提示,在用户选择开启时再允许开启;和/或,处理设备不处于涉及隐私的状态时,对接收的信息进行隐藏部分关键信息的处理后显示,处理设备处于涉及隐私的状态时,对接收的信息进行隐藏全部关键信息的处理后显示;和/或,处理设备处于涉及隐私的状态(隐私模式或者在公共场所)时收到信息,可以在处理设备的位置进入家的范围时再进行输出或者用户操作后输出;和/或,处理设备连接公用网络时,不响应儿童或指定用户使用指定应用。
可选地,对处理设备是否涉及隐私的检测方式与前述相同,不再赘述。
可选地,步骤S2B,包括以下至少一种:
若处理设备符合第二预设条件,则基于第九预设策略进行处理;
若处理设备不符合第二预设条件,则基于第十预设策略进行处理。
可选地,由于处理设备不处于涉及隐私的状态,则第十预设策略可以是直接输出第一请求的响应内容。
可选地,基于第九预设策略进行处理,包括以下至少一种:
不输出或暂停输出第一请求的响应内容;
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
根据第二请求对第一请求和/或处理设备进行处理;
转换第一请求的响应内容的输出方式并输出;
将第一请求的响应内容转发到安全设备上进行输出。
可选地,根据第二请求对第一请求和/或处理设备进行处理,包括:
输出至少一提示信息;
响应于第二请求,进行以下处理中的至少一种:
控制处理设备恢复输出第一请求的响应内容;
修改处理设备的模式;
设置处理设备输出第一请求的响应内容的时间和/或地点;
不输出或暂停输出第一请求的响应内容;
对第一请求的响应内容进行预设处理,输出处理后的响应内容;
转换第一请求的响应内容的输出方式并输出;
将第一请求的响应内容转发到安全设备上进行输出。
可选地,在第九预设策略中,处理设备符合第二预设条件,在第一请求涉及隐私或不涉及隐私的情况下,以上处理方式与前述内容中相同步骤的处理过程相同,不再赘述。
图11是根据第三实施例示出的场景一种处理设备的界面示意图。如图11中(a)所示,处理设备的界面显示“会议中”,表明处理设备处于涉及隐私的状态,例如正在公司,此时,语音助手响应于酒店预订成功,触发提示请求,确定或生成待输出的提示信息“您预订7月13日入住国际会展酒店,已确认成功”,由于处理设备处于涉及隐私的状态,且提示请求中包含日期、酒店等行程信息涉及隐私,可以将提示信息处理为“酒店已确认”和“7月13日,国际会展酒店”两部分信息,其中,“酒店已确认”作为概括性信息进行即时输出以确保用户及时得到信息,“7月13日,会展国际酒店”作为关键性信息暂不输出。如图11中(b)所示,处理设备的界面显示“您已连接客厅电视...”,表明处理设备的位置在家里,处于不涉及隐私的状态,此时可以输出“7月13日,会展国际酒店”,同时提示“您可以说:详细内容;重新预订。”,用户说“详细内容”,则输出完整的提示信息“您预订7月13日入住国际会展酒店,已确认成功”。如此,在处理请求时同时考虑请求是否涉及隐私及处理设备的情况,在避免隐私泄露的同时,可以让用户更便捷、准确、完整地获取到所需的信息,更加智能。
图12是根据第三实施例示出的场景二中处理设备的界面示意图。如图12所示,在收到“您的账户进账一万元”时,触发提示请求,检测提示请求是否涉及隐私,由于提示请求的内容中包含进账金额涉及隐私,可以拆分为“您的账户进账”和“一万元”,两条信息可以分别通过语音提示和短信提示进行输出,从而,在处理设备进行语音提示“您的账户进账”,同时在界面中显示“助手提示:您的账户进账”,对于短信提示的内容“一万元”,可以在界面中显示提示信息“收到一条进账信息”,用户点击提示信息,可以显示提示的内容“一万元”,从而,用户可以便捷查看到完整的信息,同时保证了用户隐私。
图13是根据第三实施例示出的场景三中处理设备的界面示意图。如图13所示,在收到信息时,例如是语音信息或者文字信息,触发提示请求,此时,检测到处理设备处于涉及隐私的状态,例如在公共场所或公司,则可以输出提示“助手提示:收到一条信息,待您回家后提醒您”,同时在界面中显示“现在查看”的选项,若用户点击选项,则可以即时输出信息内容,若用户未点击选项,则可以在处理设备处于家的范围时输出接收到的信息,例如处理设备连接家里的其它设备时、或者连接家里的网络时,可以确定处理设备处于家的范围。如此,即时处理设备当前处于涉及隐私的状态,也可以为用户灵活提供获取信息的方式,保证隐私保护与便捷性。
如上,本申请的处理方法、处理设备及存储介质,响应于第一请求,检测第一请求是否涉及隐私和/或处理设备是否符合第二预设条件;根据检测结果,基于预设策略进行处理。通过这种方式,在处理请求时同时考虑请求是否涉及隐私和/或处理设备的情况,可以提高处理涉及隐私的请求的安全性和/或智能性,用户体验更佳。
第四实施例
图14是根据第四实施例示出的处理方法的流程示意图。如图14所示,本申请还提供一种处理方法,处理方法应用于处理设备,处理方法包括步骤:
步骤S10:响应于第一请求,根据第一请求进行第一预设处理;
步骤S20:响应于第二请求和/或第一预设处理,对第一请求和/或第二请求进行处理。
以下步骤中关于语音交互应用的交互界面的处理过程及场景,在第五实施例中进行描述。以下步骤中关于涉及隐私的处理过程及场景,在第六实施例中进行描述。
可选地,第一预设处理,包括以下至少一项:
显示语音交互应用的交互界面;
根据第一请求涉及的隐私的类型,确定或开启至少一目标隐私功能。
可选地,步骤S20,包括以下至少一项:
显示语音交互应用的交互界面后,响应于第二请求,在交互界面显示关联设备上的与第二请求关联的历史交互内容和/或基于历史交互内容的提示信息,响应于第三请求,进行预设处理;
根据目标隐私功能,基于预设策略和/或预设操作处理第一请求。
可选地,在交互界面显示关联设备上的与第二请求关联的历史交互内容和/或基于历史交互内容的提示信息,包括:
步骤S201:响应于第二请求,检测安装有与交互界面关联的应用或服务的关联设备;
步骤S202:在交互界面显示检测到的关联设备上的历史交互内容和/或基于历史交互内容的提示信息。
可选地,步骤S202,包括以下至少一项:
关联设备上的历史交互内容为未完成的历史交互内容时,在交互界面显示最近一次未完成的历史交互内容和/或基于最近一次未完成的历史交互内容的提示信息;
根据时间、地点、频率中的至少一种对关联设备上已完成的历史交互内容进行筛选,交互界面上显示筛选后的交互内容的提示信息;
关联设备上的历史交互内容为已完成的历史交互内容时,在交互界面显示基于已完成 的历史交互内容的提示信息;
在第一窗口或第一控件中显示历史交互内容的交互问题;
在第二窗口或第二控件中显示历史交互内容的交互结果;
在第三窗口或第三控件中显示历史交互内容的交互问题的提示信息;
在第四窗口或第四控件中显示历史交互内容的交互结果的提示信息。
可选地,预设处理,包括以下至少一种:
第三请求用于响应提示信息时,在交互界面显示提示信息对应的未完成的历史交互内容;
第三请求与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容和第三请求的交互结果;
第三请求与历史交互内容无关联时,在交互界面显示新的交互内容,以输出第三请求的交互结果;
对提示信息进行第二处理;
第三请求用于响应提示信息时,在交互界面显示提示信息对应的已完成的历史交互内容的交互结果和/或交互问题;
第三请求与已完成的历史交互内容的交互结果和/或交互问题关联时,在交互界面显示关联的至少一交互结果和/或交互问题,至少一交互结果和/或交互问题分别对应一选项;
第三请求与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在交互界面显示第三请求的至少一交互结果,至少一交互结果分别对应一选项;
对历史交互内容进行第一处理。
可选地,确定或开启至少一目标隐私功能,包括:
步骤S101:响应于第一请求涉及的隐私的类型,确定第一请求涉及的隐私的类型的数量和/或组合;
步骤S102:根据第一请求涉及的隐私的类型的数量和/或组合,确定或开启至少一目标隐私功能。
可选地,步骤S102,包括以下至少一种:
第一请求涉及的隐私的类型的数量为一种,确定或开启与第一请求涉及的隐私的类型对应的目标隐私功能;
第一请求涉及的隐私的类型的数量大于一种,分别确定或开启与每种类型对应的目标隐私功能;
第一请求涉及的隐私的类型的数量大于一种,确定第一请求涉及的隐私的类型的组合,确定或开启与组合对应的目标隐私功能。
可选地,基于预设策略和/或预设操作处理第一请求,包括以下至少一种:
根据目标隐私功能输出提示信息,根据预设操作处理第一请求;
根据预设策略进行处理并根据处理结果输出提示信息,根据预设操作对处理结果进行处理;
若开启的目标隐私功能为一个,则根据第一预设策略对第一请求进行处理;
若开启的目标隐私功能大于一个,则根据第二预设策略对第一请求进行处理;
根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求。
可选地,根据第二预设策略对第一请求进行处理,包括以下至少一种:
根据开启的目标隐私功能分别对第一请求中涉及对应隐私类型的响应内容进行处理,输出处理结果;
根据隐私类型和/或目标隐私功能的优先级顺序对第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,和/或,基于第一处理结果和预设操作对第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果;
和/或,根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求,包括以下至少一种:
若处理设备当前的模式、位置、时间中的至少一项符合预设条件,则根据当前的模式、位置、时间中的至少一项调整目标隐私功能的处理规则,根据调整后的处理规则处理第一请求;
若处理设备当前的模式、位置、时间中的至少一项不符合预设条件,则根据目标隐私功能的预设处理规则处理第一请求。
可选地,基于预设策略和/或预设操作处理第一请求,包括以下至少一种:
若开启的目标隐私功能大于一个,根据隐私类型和/或目标隐私功能的优先级顺序对第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,基于第一处理结果和预设操作对第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果;
根据开启的目标隐私功能确定对应处理的至少一关联设备,发送与目标隐私功能相关的指令给至少一关联设备,以使至少一关联设备根据指令获取与目标隐私功能相关的数据。
本申请的处理方法,包括响应于第一请求,根据第一请求进行第一预设处理;响应于第二请求和/或第一预设处理,对第一请求和/或第二请求进行处理。本申请技术方案在处理请求时,先对第一请求进行处理,再根据所做的处理和/或第二请求进行相应处理,对请求的处理更加安全、便捷和/或智能,提升了用户体验。
第五实施例
图15是根据第五实施例示出的处理方法的流程示意图。如图15所示,本实施例的一种处理方法,所述处理方法应用于处理设备,包括步骤:
步骤S10A:响应于第一请求,显示交互界面;
步骤S20A:响应于第二请求,在交互界面显示关联设备上的历史交互内容和/或基于历史交互内容的提示信息;
步骤S30A:响应于第三请求,进行预设处理。
处理设备和关联设备可以为终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、智能手环、智能耳机等)、智能家居设备(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),通过上述方式,在不同设备上进行交互时,可以使当前交互过程与历史交互内容进行接续或关联,交互过程更加智能和/或便捷,用户体验更佳。
示例性地,用户与智能音箱进行交互购物的过程中,需要出门,可以在绑定智能音箱的手机上唤醒语音助手,手机上的语音助手获取智能音箱上未完成的交互内容与用户继续未完成的交互购物,使得离开智能音箱后仍能继续未完成的交互内容;或者,在公园,妈妈与自己的手机进行交互预订午餐的过程中,手机电量过低,可以在爸爸或其他家庭成员的手机上唤醒语音助手,另一手机上的语音助手获取妈妈手机上未完成的交互内容与用户继续未完成的交互,使得手机电量过低无法继续交互时仍能继续未完成的交互内容。如此,可以使得交互过程不再受限于单一设备,满足用户随时随地的交互需求,更加智能和/或便捷,用户体验更佳。
可选地,第一请求根据第一数据和/或第一操作获取,第一数据和/或第一操作包括以下至少一种:
从其它应用和/或界面跳转进入交互界面的数据和/或操作;
使预设应用从处于休眠、唤醒、中断、隐藏中至少一种状态进入交互界面的数据和/或操作。
可选地,第一数据包括但不限于语音数据,通过语音和/或操作可以从其它应用和/或界面跳转进入交互界面,例如点击微信界面上的跳转按钮跳转进入交互界面。或者,通过语音和/或操作可以在预设应用处于休眠、唤醒、中断、隐藏中至少一种状态时进入预设应 用的交互界面,例如,用户说“在吗”、“继续设置”,可以将语音助手从休眠状态唤醒进入交互界面。如此,通过语音和/或操作,可以从不同的状态进入交互界面,即使交互过程中断也可以重新进入原有交互界面,或者显示新的交互界面。
可选地,步骤S20A,包括:
步骤S20A 1:响应于第二请求,检测安装有与交互界面关联的应用或服务的关联设备;
步骤S20A 2:在交互界面显示检测到的关联设备上的历史交互内容和/或基于历史交互内容的提示信息。
可选地,检测与交互界面关联的应用或服务可以是检测有语音交互界面的应用或服务,例如语音交互应用、具有语音助手的应用或服务。
可选地,历史交互内容包括至少一历史交互问题和/或至少一历史交互结果。可选地,历史交互问题为触发历史交互的输入,例如“导航到火车站”、“订一束花送给妈妈”、“设置音箱参数”等,历史交互结果为设备与用户基于历史交互问题进行交互生成的结果,例如从家里到火车站的停车场的导航路线、从A店定了一束鲜花并配送到家里的订单数据、音箱的参数等。
可选地,提示信息包括至少一历史交互问题提示信息和/或至少一历史交互结果提示信息。可选地,历史交互问题提示信息是基于历史交互问题的内容的提示信息,历史交互结果提示信息是基于历史交互结果的内容的提示信息,例如,历史交互问题提示信息可以是“您刚才在设置导航”、“最近您提到过:导航、投屏、转账”,历史交互结果提示信息可以是“是否继续设置目的地”、“再次投屏”。
可选地,步骤S20A 2,包括以下至少一种:
关联设备上的历史交互内容为未完成的历史交互内容时,在交互界面显示最近一次未完成的历史交互内容和/或基于最近一次未完成的历史交互内容的提示信息;
关联设备上的历史交互内容为已完成的历史交互内容时,在交互界面显示基于已完成的历史交互内容的提示信息;
根据时间、地点、频率中的至少一种对关联设备上已完成的历史交互内容进行筛选,交互界面上显示筛选后的交互内容的提示信息;
在第一窗口或第一控件中显示历史交互内容的交互问题;
在第二窗口或第二控件中显示历史交互内容的交互结果;
在第三窗口或第三控件中显示历史交互内容的交互问题的提示信息;
在第四窗口或第四控件中显示历史交互内容的交互结果的提示信息。
可选地,关联设备上的历史交互内容为未完成的历史交互内容时,可以在处理设备的交互界面上显示关联设备上最近一次未完成的历史交互内容,让用户可以直接在原有的交互结果上继续进行交互,避免用户再次重复已完成的交互过程;或者,可以根据关联设备上最近一次未完成的历史交互内容在处理设备的交互界面上显示提示信息,通过提示信息的形式进行显示,在避免用户再次重复已完成的交互过程的同时,还可以提高隐私安全性。例如,关联设备上最近一次未完成的历史交互内容为“预订上海的酒店”的交互内容,可以在处理设备上的交互界面中输出已完成交互的部分,例如已选择的酒店,进而用户只需继续输入入住时间等信息即可完成交互,或者,可以根据已完成交互的部分在处理设备上的交互界面中输出提示信息“请继续确认入住时间”,而不输出已交互的内容,用户只需继续输入入住时间等信息即可完成交互。
可选地,关联设备上的历史交互内容为已完成的历史交互内容时,在交互界面显示基于已完成的历史交互内容的提示信息。可选地,可以是显示最近几次完成的历史交互内容的提示信息、最近一段时间完成的历史交互内容的提示信息。可选地,还可以根据时间、地点、频率中的至少一种对关联设备上已完成的历史交互内容进行筛选,在交互界面上显示筛选后的交互内容的提示信息。例如,对关联设备上已完成的历史交互内容进行筛选,确定历史交互内容“导航”次数最多、历史交互内容“投屏”在当前时间次数最多、历史 交互内容“转账”在当前地点次数最多,从而输出提示“最近您提到过:导航、投屏、转账”。
可选地,历史交互问题、历史交互结果、历史交互问题提示信息、历史交互结果提示信息中的至少一种可以通过互不相同的窗口或控件进行显示,也可以通过相同的窗口或控件进行显示,也可以部分通过相同的窗口或控件进行显示。不同的窗口或控件的显示效果包括至少一显示形状、至少一显示大小、至少一显示颜色、至少一显示位置中的至少一种。例如,用于显示历史交互问题和历史交互问题提示信息的窗口或控件可以采用相同的形状和颜色,用于显示历史交互结果和历史交互结果提示信息的窗口或控件可以采用另一种相同的形状和颜色,从而使交互界面更加易于辨识,有利于提高交互效率。
可选地,以历史交互问题和历史交互问题提示信息为例,历史交互问题和历史交互问题提示信息可以采用同一个窗口或控件进行显示,用户可以通过重按、长按、双向拖动等操作将窗口或控件进行分离,使交互界面分别显示用于显示历史交互问题和用于显示历史交互问题提示信息的窗口或控件。或者,历史交互问题和历史交互问题提示信息可以采用两个不同的窗口或控件进行显示,用户可以通过拖动、点击等操作将窗口或控件进行合并,使历史交互问题和历史交互问题提示信息显示在同一窗口或控件中。可选地,在对窗口和/或控件进行合并或分离后,可以存储窗口和/或控件之间的合并或分离状态,从而在下次进入交互界面时仍采用相同的合并或分离状态对窗口和/或控件进行显示,使得交互界面的设置更加便捷,符合用户使用习惯。
可选地,步骤S30A中,预设处理,包括以下至少一种:
第三数据用于响应提示信息时,在交互界面显示提示信息对应的未完成的历史交互内容;
第三数据用于响应提示信息时,在交互界面显示提示信息对应的已完成的历史交互内容的交互结果和/或交互问题;
第三数据与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容和第三数据的交互结果;
第三数据与已完成的历史交互内容的交互结果和/或交互问题关联时,在交互界面显示关联的至少一交互结果和/或交互问题,至少一交互结果和/或交互问题分别对应一选项;
第三数据与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在交互界面显示第三数据的至少一交互结果,至少一交互结果分别对应一选项;
第三数据与历史交互内容无关联时,在交互界面显示新的交互内容,以输出第三数据的交互结果;
对历史交互内容进行第一处理;
对提示信息进行第二处理。
可选地,第三数据用于响应提示信息时,例如为选择操作、确定操作,在交互界面显示提示信息对应的未完成的历史交互内容,或者,在交互界面显示提示信息对应的已完成的历史交互内容的交互结果和/或交互问题,从而用户可以选择想要完成的历史交互内容继续进行交互,或者可以直接选择已完成的历史交互内容获取交互结果。例如,提示信息“您在家经常进行如下操作:播放钢琴曲;空调温度27度;打开电影频道”,当用户基于提示信息选择“打开电影频道”时,即可直接打开电影频道,无需进行其它操作,更加便捷。
可选地,第三数据与已完成的历史交互内容的交互结果和/或交互问题关联时,在交互界面显示关联的至少一交互结果和/或交互问题,至少一交互结果和/或交互问题分别对应一选项。例如,未完成的历史交互内容“订一束花送给妈妈”,需要确定花的种类和配送的地址,关联设备上有关联的历史交互内容“导航到妈妈单位”、“订一束花”,从历史交互内容的交互结果中可以确定妈妈单位的地址和曾经订过的花的种类,进而对历史交互内容的交互结果进行输出以供用户进行选择或确认,用户只需选择或确认即可快速得到交 互结果,无需输入地址和花的种类等信息,更加智能、便捷。
可选地,第三数据与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在交互界面显示第三数据的至少一交互结果,至少一交互结果分别对应一选项。例如,用户说“设置音箱参数”,语音助手检测到关联设备上的多个已完成的历史交互内容“音箱音量调到50”,输出交互结果“音箱音量调到50”,用户确认或选择后即可直接将音箱的音量调到50,无需输入参数即可完成设置,更加便捷。
可选地,第三数据与历史交互内容无关联时,在交互界面显示新的交互内容,以输出第三数据的交互结果。
可选地,对历史交互内容进行第一处理。可选地,第一处理包括更新、删除、隐藏、关闭中的至少一种。可选地,在处理设备的交互界面显示关联设备上的历史交互内容后,用户可以操作对历史交互内容进行更新、删除、隐藏、关闭。例如,关闭历史交互内容重新开始新的交互,或者点击“下一批”更新当前显示的历史交互内容以便进行选择,或者点击收起按钮对当前显示的历史交互内容进行隐藏,或者删除当前显示的至少一个历史交互内容。可选地,当用户对历史交互内容进行删除或隐藏时,可以存储用户的操作结果,在下一次显示历史交互内容时,不再显示删除的历史交互内容,或者对历史交互内容进行隐藏。
可选地,对提示信息进行第二处理。可选地,第二处理包括更新、删除、隐藏、关闭中的至少一种。可选地,在处理设备的交互界面显示基于关联设备上的历史交互内容的提示信息后,用户可以操作对提示信息进行更新、删除、隐藏、关闭。例如,关闭提示信息重新开始新的交互,或者点击“下一批”更新当前显示的提示信息以便进行选择,或者点击收起按钮对当前显示的提示信息进行隐藏,或者删除当前显示的至少一个提示信息。可选地,当用户对提示信息进行删除或隐藏时,可以存储用户的操作结果,在下一次显示提示信息时,不再显示删除的提示信息,或者对提示信息进行隐藏。
可选地,第一处理和第二处理,可以相同,也可以不同,可以同时进行,也可以不同时进行。可选地,可以根据第一处理的结果进行第二处理,例如,在用户关闭历史交互内容后,自动对提示信息进行关闭或隐藏,在用户删除历史交互内容后,自动对相应的提示信息进行删除;或者,可以根据第二处理的结果进行第一处理,例如,在用户关闭提示信息后,自动对历史交互内容进行关闭或隐藏,在用户删除提示信息后,自动对相应的历史交互内容进行删除。如此,用户可以根据需要对交互界面进行管理,同时提高了管理效率。
图16是根据第五实施例示出的交互效果示意图。图16以用户在关联设备上进行“预订餐厅”的交互时中断的场景进行说明。如图16所示,在关联设备处于电量低于电量阈值、流量低于流量阈值、与处理设备的距离大于预设距离值、与处理设备断开连接中的任一状态下,用户在与关联设备绑定的处理设备上输入第一语音“在吗”,重新进入交互界面,用户再次输入第二语音“继续设备1的预订”,此时处理设备上未完成的历史交互内容中以进行的交互内容输出提示“您刚才在设备1上选了餐厅A,几个人就餐呢”,用户输入第三语音“3个”,处理设备检测到第三语音与未完成的历史交互内容关联,输出相应的交互结果“好的,已为您预订餐厅A,3位就餐”。如此,当关联设备与用户的交互中断或无法继续时,用户可以在处理设备上对未完成的历史交互内容进行接续,交互过程更加智能和/或便捷,交互效率高。
本实施例中与第二实施例相关的步骤及实现过程,详见第二实施例中的描述,在此不再赘述。
本申请的处理方法、处理设备及存储介质,响应于第一请求,显示交互界面;响应于第二请求,在交互界面显示关联设备上的历史交互内容和/或基于历史交互内容的提示信息;响应于第三请求,进行预设处理。通过这种方式,在不同设备上进行交互时,可以使当前交互过程与历史交互内容进行接续或关联,交互过程更加智能和/或便捷,用户体验更佳。
第六实施例
图17是根据第六实施例示出的处理方法的流程示意图。如图17所示,本申请的处理方法,应用于处理设备,处理方法包括步骤:
步骤S10B:响应于第一请求涉及的隐私的类型,确定或开启至少一目标隐私功能;
步骤S20B:根据目标隐私功能,基于预设策略和/或预设操作处理第一请求。
处理设备可以为终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、智能手环、智能耳机等)、智能家居设备(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),通过上述方式,可以对涉及不同类型隐私的请求进行对应的处理,提高处理涉及隐私的请求的安全性和/或智能性,用户体验更佳。
示例性地,发送聊天记录时可能同时涉及图片内容和文字内容两种类型的隐私,可以删除聊天记录中的图片或对图片进行裁剪,同时可以对文字中的隐私内容进行处理,之后再发送聊天记录;和/或,发送聊天记录时,优先处理图片内容,例如裁剪、删除或遮挡后,根据图片的处理结果输出提示,用户再根据情况操作对文字内容进行删减或遮挡或不处理,再将处理后的图片内容和文字内容组合在一起进行发送或分开发送;和/或,隐私模式下发送语音信息,则可能同时涉及语音内容和声纹两种类型的隐私,属于语音内容与声纹两种隐私类型的组合,可以将语音内容直接转换成可编辑的文字内容,进行编辑后发送;和/或,显示图片时,涉及图片隐私的目标隐私功能的一般处理规则是遮挡图片中的人脸等关键信息,但由于处理设备现在处于高级隐私模式或者位置在公司,则可以调整为裁剪部分内容或长按时再清晰显示图片的方式,自动提高目标隐私功能的隐私保护等级。如此,针对请求涉及的隐私的类型的不同可以使用相应的隐私功能进行处理,对请求的响应内容进行更智能、准确的输出。
可选地,响应于第一请求,包括以下至少一种:
响应于预设手势和/或预设按键操作的请求;
响应于预设语音信息的请求;
响应于接收的预设信息的请求;
响应于图像识别和/或文字识别的请求。
可选地,第一请求可以根据手势、按键操作、语音操作中的至少一种确定或生成,例如语音说“打开录音”、点击录音应用图标或者画圈触控或隔空手势打开录音应用等;或者,第一请求也可以是在接收到预设信息时确定或生成,例如收到语音信息时,确定或生成播放语音信息的请求,收到文件时,确定或生成演示文件的请求;或者,第一请求还可以是在进行图像识别和/或文字识别确定或生成,例如扫描二维码时确定或生成的页面跳转请求、识别外文文件翻译为中文的显示请求等。
可选地,第一请求涉及隐私,包括以下至少一种:
检测第一请求的请求内容涉及隐私;
检测第一请求的响应内容涉及隐私;
检测第一请求的触发应用和/或响应应用涉及隐私;
检测第一请求的触发用户的信息涉及隐私。
可选地,第一请求的请求内容涉及隐私,包括以下至少一种:
第一请求的请求内容包含第一预设关键字;
第一请求的请求内容包含第一预设类型的信息;
和/或,第一请求的响应内容涉及隐私,包括以下至少一种:
第一请求的响应内容包含第二预设关键字;
第一请求的响应内容包含第二预设类型的信息;
和/或,第一请求的触发应用和/或响应应用涉及隐私,包括以下至少一种:
第一请求的触发应用和/或响应应用为预设应用;
第一请求的触发应用和/或响应应用为预设类型的应用;
和/或,第一请求的触发用户的信息涉及隐私,包括以下至少一种:
第一请求的触发用户的身份信息为预设信息;
第一请求的触发用户的年龄处于预设年龄范围。
可选地,第一请求涉及隐私包括但不限于请求内容涉及隐私、响应内容涉及隐私、触发应用和/或响应应用涉及隐私、触发用户的信息涉及隐私中的至少一种。可选地,请求内容涉及隐私包括但不限于请求内容包含第一预设关键字、请求内容包含第一预设类型的信息中的至少一种,例如语音指令“打开摄像头”的内容包含关键字“摄像头”涉及隐私,或者,语音指令“和爸爸视频”、“开启人脸识别”的内容包含与打开摄像头关联的信息,涉及隐私,或者语音指令“截图发送给小林”的内容包含关键字“截图”,涉及隐私,以及包含的“小林”为与联系人相关联的信息,涉及隐私。可选地,响应内容涉及隐私包括但不限于响应内容包含第二预设关键字、响应内容包含第二预设类型的信息中的至少一种,例如响应于接收到文件进行演示的请求,文件名称包含关键字“报价”涉及隐私,或者,响应于接收到语音信息进行播放时,播放内容“明天需要和汪总开重要会议”、“下午参加T公司的新品内部发布会”,则响应内容包含“明天”、“下午”、“汪总”、“T公司”等与行程相关联的信息,涉及隐私。可选地,触发应用和/或响应应用涉及隐私包括但不限于触发应用和/或响应应用为预设应用、触发应用和/或响应应用为预设类型的应用中的至少一种,例如,录音应用、相机应用、微信应用为预设应用,即时通讯一类的应用、图片处理一类的应用为预设类型的应用。可选地,触发用户的信息涉及隐私包括但不限于触发用户的身份信息为预设信息、触发用户的年龄处于预设年龄范围,例如指定身份的用户A触发请求时涉及隐私、年龄小于14周岁的用户触发请求时涉及隐私。通过上述条件,可以检测出涉及隐私的请求,提高处理涉及隐私的请求的安全性和/或智能性。
可选地,隐私的类型包括隐私内容为图片内容、文字内容、语音内容、脸部、联系人、应用、设备、声纹中的至少一种。可选地,隐私的类型为设备,可以是当前使用的设备涉及隐私,包括位于公共区域的设备、指定用户使用的设备、处于预设模式等,例如使用扬声器本身不涉及隐私,但如果处理设备是客厅或会议室的设备、登录账号为账号A的设备,则处理设备涉及隐私,限制使用扬声器。如此,对隐私类型的判断不仅仅基于对信息内容的判断,还对设备的状态进行判断,更加准确、智能。
可选地,步骤S10B,包括:
步骤S10B1:响应于第一请求涉及的隐私的类型,确定第一请求涉及的隐私的类型的数量和/或组合;
步骤S10B2:根据第一请求涉及的隐私的类型的数量和/或组合,确定或开启至少一目标隐私功能。
可选地,以第一请求为“发送聊天记录”进行说明,如果聊天记录中包含图片与文字,则第一请求涉及的隐私的类型可以为图片内容与文字内容,从而第一请求涉及的隐私的类型的数量为两个,可选地,第一请求涉及的隐私的类型包括图片内容与文字内容,从而第一请求涉及的隐私的类型的组合为图片内容与文字内容的组合。
可选地,步骤S10B2,包括以下至少一种:
第一请求涉及的隐私的类型的数量为一种,确定或开启与第一请求涉及的隐私的类型对应的目标隐私功能;
第一请求涉及的隐私的类型的数量大于一种,分别确定或开启与每种类型对应的目标隐私功能;
第一请求涉及的隐私的类型的数量大于一种,确定第一请求涉及的隐私的类型的组合,确定或开启与组合对应的目标隐私功能。
可选地,当第一请求涉及的隐私的类型的数量只有一种时,确定或开启与第一请求涉及的隐私的类型对应的目标隐私功能,例如聊天记录只有文字,则确定或开启与文字内容对应的目标隐私功能,对文字内容进行遮挡、加密、隐藏或删除。可选地,当第一请求涉 及的隐私的类型的数量大于一种时,可以分别确定或开启与每种类型对应的目标隐私功能,例如“发送聊天记录”的请求同时涉及图片内容和文字内容两种隐私,此时分别确定或开启处理图片和处理文字的功能,删除聊天记录中的图片或对图片进行裁剪,同时可以对文字中的隐私内容进行遮挡、加密、隐藏或删除等处理,之后再发送聊天记录。可选地,当第一请求涉及的隐私的类型的数量大于一种时,也可以是先确定第一请求涉及的隐私的类型的组合,再确定或开启与组合对应的目标隐私功能,例如,隐私模式下发送语音信息,同时涉及语音内容和声纹两种隐私,属于语音内容与声纹两种隐私类型的组合,此时可以确定或开启与该组合对应的目标隐私功能,将录音制的语音内容直接转换成可编辑的文字内容,让用户进行编辑后发送。又或者,用户A的手机在投屏时收到联系人B的视频通话,同时涉及设备和联系人两种隐私,可以是分别确定或开启两种隐私功能,对应停止投屏、将视频通话转为语音通话,或者,由于该场景属于设备与联系人两种隐私类型的组合,此时可以确定或开启与该组合对应的目标隐私功能,继续投屏并拒接视频通话。如此,根据第一请求涉及的隐私的类型的数量和/或组合,确定或开启至少一目标隐私功能,可以覆盖更多第一请求涉及隐私的场景,同时针对每个场景进行更准确、智能的隐私保护。
可选地,步骤S20B中,基于预设策略和/或预设操作处理第一请求,包括以下至少一种:
根据目标隐私功能输出提示信息,根据预设操作处理第一请求;
根据预设策略进行处理并根据处理结果输出提示信息,根据预设操作对处理结果进行处理;
若确定或开启的目标隐私功能为一个,则根据第一预设策略对第一请求进行处理;
若确定或开启的目标隐私功能大于一个,则根据第二预设策略对第一请求进行处理;
根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求。
可选地,在确定或开启目标隐私功能后,基于已确定或开启的目标隐私功能输出提示信息,例如“5秒后开始对图片进行处理”,此时,用户可以选择“取消”或“开始”,若选择“取消”输入预设操作,则根据预设操作关闭目标隐私功能,不对第一请求的响应内容进行处理,若选择“开始”输入预设操作,则根据预设操作对第一请求的响应内容进行预设处理,包括但不限于隐藏部分信息、遮挡部分信息、修改部分信息、删除部分信息、对响应内容进行拆分中的至少一种。如此,即使已经确定或开启目标隐私功能,用户也可以选择关闭或继续处理,从而结合用户的评估及需求对隐私进行保护,灵活性更好。
可选地,在确定或开启目标隐私功能后,先根据预设策略进行处理并根据处理结果输出提示信息,再根据预设操作对处理结果进行处理,例如,确定或开启处理图片内容的目标隐私功能后,对图片内容涉及隐私的信息如人脸、个人信息等进行遮挡,之后,输出处理后的图片并提示“已自动处理,您可以选择继续编辑或发送”,若选择“继续编辑”输入预设操作,则用户可以对图片进行处理,包括但不限于增加遮挡元素、删除遮挡元素、裁剪图片等,若选择“发送”输入预设操作,则将自动处理后的图片进行发送。如此,在使用目标隐私功能处理请求后,可以基于用户的交互操作进一步对处理结果进行检查或调整,安全性更高、灵活性更好。
可选地,若确定或开启的目标隐私功能为一个,则根据第一预设策略对第一请求进行处理,第一预设策略与确定或开启的目标隐私功能一一对应,例如,确定或开启的是针对图片内容的目标隐私功能,则可以对图片进行遮挡、裁剪、模糊化、加密、删除等处理,确定或开启的是针对文字内容的目标隐私功能,则可以对文字内容进行拆分、删除部分内容、隐藏部分内容等处理。
可选地,根据第二预设策略对第一请求进行处理,包括以下至少一种:
根据确定或开启的目标隐私功能分别对第一请求中涉及对应隐私类型的响应内容进行处理,输出处理结果;
根据隐私类型和/或目标隐私功能的优先级顺序对第一请求的响应内容中第一类型的 隐私信息进行处理,输出第一处理结果,和/或,基于第一处理结果和预设操作对第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果。
可选地,根据确定或开启的目标隐私功能分别对第一请求中涉及对应隐私类型的响应内容进行处理,例如“发送聊天记录”的请求同时涉及图片内容和文字内容两种隐私,此时分别确定或开启处理图片和处理文字的功能,删除聊天记录中的图片或对图片进行裁剪,同时可以对文字中的隐私内容进行遮挡、加密、隐藏或删除等处理,之后再发送聊天记录。如此,处理规则简单,处理速度快。
可选地,根据隐私类型和/或目标隐私功能的优先级顺序对第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,和/或,基于第一处理结果和预设操作对第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果,例如发送聊天记录时,优先处理图片内容,例如裁剪、删除或遮挡后,根据图片的处理结果输出提示,用户根据情况操作对文字内容进行删减或遮挡或不处理,再将处理后的图片内容和文字内容组合在一起进行发送或分开发送。如此,可以更有针对性地对不同隐私类型的响应内容进行处理,为用户提供处理参考,减少用户操作量,更加智能。
可选地,根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求,包括以下至少一种:
若处理设备当前的模式、位置、时间中的至少一项符合预设条件,则根据当前的模式、位置、时间中的至少一项调整目标隐私功能的处理规则,根据调整后的处理规则处理第一请求;
若处理设备当前的模式、位置、时间中的至少一项不符合预设条件,则根据目标隐私功能的预设处理规则处理第一请求。
可选地,开启目标隐私功能后,结合处理设备当前的模式、位置、时间中的至少一项处理第一请求,例如,显示图片时开启保护图片内容的目标隐私功能,该目标隐私功能的预设处理规则是遮挡图片中的人脸等关键信息,但由于处理设备现在处于高级隐私模式或者位置在公司,则可以调整为裁剪部分内容或长按时再清晰显示图片的方式,自动提高目标隐私功能的隐私保护等级。如此,目标隐私功能的处理规则可以根据处理设备的状态进行调整,避免功能单一应用导致对不同场景的适应性差,提高处理涉及隐私的请求的安全性和/或智能性,用户体验更佳。
图18是根据第六实施例示出的处理设备的界面示意图。如图18中(a)所示,用户输入语音信息“发送聊天内容”,处理设备检测语音信息的内容或响应内容是否涉及隐私,当检测到涉及图片内容和文字内容两类隐私时,确定或开启处理图片和处理文字两种目标隐私功能,并根据隐私类型的优先级进行处理,进而输出“检测到聊天内容涉及隐私,正在优先对图片进行处理…”,提示用户当前响应结果,同时显示操作选项“跳过”,用户点击“跳过”则不对图片内容进行处理,否则继续对图片内容进行处理。如图18中(b)所示,用户点击“跳过”,则聊天内容的图片为未处理的图片,用户未点击“跳过”,则聊天内容的图片为已处理的图片,例如已进行裁剪或遮挡信息的图片,在图18中(b)所示界面中,提示“通过触控操作,您可以处理图片和文字”,此时用户可以对图片和文字进行编辑,例如删除文字、遮挡文字内容、遮挡图片内容等,也可以不编辑点击“发送”直接发送聊天内容。如此,可以更有针对性地先对指定隐私类型的响应内容进行处理,为用户提供处理参考,减少用户操作量,更加智能。
本实施例中与第三实施例相关的内容请参考第三实施例的描述,在此不再赘述。
本申请的处理方法,响应于第一请求涉及的隐私的类型,确定或开启至少一目标隐私功能;根据目标隐私功能,基于预设策略和/或预设操作处理第一请求。通过这种方式,可以对涉及不同类型隐私的请求进行对应的处理,可以提高处理涉及隐私的请求的安全性和/或智能性,用户体验更佳。
第七实施例
图19是根据第七实施例示出的处理方法的流程示意图。如图19所示,本申请还提供一种处理方法,处理方法应用于处理设备,处理方法包括步骤:
步骤S100:响应于至少一第一请求与至少一第二请求;
步骤S200:检测第一请求和/或第二请求是否符合预设条件;
步骤S300:根据检测结果,处理第一请求和/或第二请求。
以下步骤中关于语音交互应用的交互界面的处理过程及场景,在第八实施例中进行描述。以下步骤中关于涉及隐私的处理过程及场景,在第九实施例中进行描述。
可选地,步骤S100,包括以下至少一种:
响应于至少一第一请求,获取至少一第二请求;
响应于同时获取至少一第一请求与至少一第二请求;
响应于在获取至少一第一请求后的预设时长内,获取至少一第二请求;
响应于第一请求显示语音交互应用的交互界面后,获取第二请求。
可选地,第一请求和/或第二请求符合预设条件,包括以下至少一项:
第一请求为进入语音交互应用的交互界面的请求,第二请求具有关联的历史交互内容;
第一请求和/或第二请求涉及隐私。
可选地,步骤S300,包括以下至少一项:
若第一请求和/或第二请求涉及隐私,则基于第一预设策略进行处理;
若第一请求和/或第二请求不涉及隐私,则基于第二预设策略进行处理;
若第一请求为进入语音交互应用的交互界面的请求,第二请求具有关联的历史交互内容,基于第三预设策略对第二请求进行处理。
可选地,基于第一预设策略进行处理,包括以下至少一种:
若第一请求或第二请求涉及隐私,则不输出或暂停输第一请求或第二请求的响应内容;
若第一请求或第二请求涉及隐私,则对第一请求和/或第二请求的响应内容进行预设处理,输出处理后的响应内容;
若第一请求或第二请求涉及隐私,则根据第一请求或第二请求涉及的隐私类型处理第一请求或第二请求;
若第一请求和第二请求涉及隐私,则不输出或暂停输出第一请求和第二请求的响应内容;
若第一请求和第二请求涉及隐私,则根据第一请求和第二请求涉及的隐私类型处理第一请求和第二请求;
转换第一请求和/或第二请求的响应内容的输出方式并输出;
将第一请求和/或第二请求的响应内容转发到安全设备上进行输出;
和/或,基于第二预设策略进行处理,包括以下至少一种:
分别输出或组合输出第一请求和第二请求的响应内容;
输出第一请求或第二请求的响应内容。
可选地,根据第一请求和第二请求涉及的隐私类型处理第一请求和第二请求,包括以下至少一种:
根据第一请求和第二请求涉及的隐私类型分别对第一请求和第二请求的响应内容进行处理,输出处理结果;
根据隐私类型的优先级和/或请求优先级处理对应请求的响应内容,输出第一处理结果,和/或,基于第一处理结果和预设操作对另一请求的响应内容进行处理,输出第二处理结果。
可选地,检测第二请求是否具有关联的历史交互内容,包括:
若有未完成的历史交互内容,则检测第二请求是否与未完成的历史交互内容关联;和/或,
若有未完成的历史交互内容,则检测第二请求是否与未完成的历史交互内容关联,若 第二请求与未完成的历史交互内容无关联,则检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与第二请求关联的交互结果和/或交互问题;和/或,
若没有未完成的历史交互内容,则检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与第二请求关联的交互结果和/或交互问题。
可选地,基于第三预设策略对第二请求进行处理,包括:
若第二请求具有关联的历史交互内容,则对第二请求进行第一预设处理;和/或,
若第二请求不具有关联的历史交互内容,则对第二请求交互界面进行第二预设处理。
可选地,第一预设处理,包括以下至少一种:
第二请求与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容或基于未完成的历史交互内容的提示信息;
第二请求与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容和第二请求的交互结果;
第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,在交互界面显示关联的至少一交互结果和/或交互问题,至少一交互结果和/或交互问题分别对应一选项;
第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在交互界面显示第二请求的至少一交互结果,至少一交互结果分别对应一选项;
根据关联的历史交互内容对第二请求进行第三预设处理,预设处理包括更正、隐藏、拆分中的至少一种;
第二预设处理,包括:
在交互界面显示新的交互内容,以输出第二请求的交互结果。
可选地,基于第三预设策略对第二请求进行处理,包括:
若第二请求具有关联的历史交互内容,则执行以下处理中的至少一项:
第二请求与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容或基于未完成的历史交互内容的提示信息;
第二请求与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容和第二请求的交互结果;
还包括:
检测处理设备是否涉及隐私;
当处理设备涉及隐私时,将涉及隐私的历史交互内容显示在关联设备上,以将不同的窗口和/或控件显示在不同的设备上。
本申请的处理方法,包括响应于至少一第一请求与至少一第二请求;检测第一请求和/或第二请求是否符合预设条件;根据检测结果,处理第一请求和/或第二请求。本申请技术方案在处理多个请求时,根据第一请求和/或第二请求是否符合预设条件进行相应处理,对请求的处理更加安全、便捷和/或智能,提升了用户体验。
第八实施例
图20是根据第八实施例示出的处理方法的流程示意图。如图20所示,本实施例的一种处理方法,应用于处理设备,包括步骤:
步骤S100A:响应于第一请求,显示交互界面;
步骤S200A:响应于第二请求,检测第二请求是否具有关联的历史交互内容;
步骤S300A:根据检测结果,基于第三预设策略对第二请求和/或交互界面进行处理。
处理设备可以为终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、智能手环、智能耳机等)、智能家居设备(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),通过上述方式,处理设备与用户进行交互时,可以使当前交互过程与历史交互内容进行接续或关联,交互过程更加智能和/或便捷,用户体验更佳。
示例性地,用户说“订一束花送给妈妈”,需要确定花的种类和配送的地址,通过查找历史交互内容,可以找到有关联的历史交互内容“导航到妈妈单位”、“订一束花”,从历史交互内容的交互结果中可以确定妈妈单位的地址和曾经订过的花的种类,进而对历史交互内容的交互结果进行输出以供用户进行确认,用户只需选择确认即可快速得到交互结果,无需输入地址和花的种类等信息,更加智能、便捷。或者,用户说“音箱”,语音助手检测到未完成的历史交互内容“设置音箱参数”,可以直接进入原来的交互界面继续设置音箱的参数,用户无需输入已经设置好的参数,只需继续设置未完成的参数即可,更加便捷。
可选地,第一请求根据第一数据和/或第一操作获取,第一数据和/或第一操作包括以下至少一种:
从其它应用和/或界面跳转进入交互界面的数据和/或操作;
使预设应用从处于休眠、唤醒、中断、隐藏中至少一种状态进入交互界面的数据和/或操作。
可选地,第一数据包括但不限于语音数据,通过语音和/或操作可以从其它应用和/或界面跳转进入交互界面,例如点击微信界面上的跳转按钮跳转进入交互界面。或者,通过语音和/或操作可以在预设应用处于休眠、唤醒、中断、隐藏中至少一种状态时进入预设应用的交互界面,例如,用户说“在吗”、“继续设置”,可以将语音助手从休眠状态唤醒进入交互界面。如此,通过语音和/或操作,可以从不同的状态进入交互界面,即使交互过程中断也可以重新进入原有交互界面,或者显示新的交互界面。
可选地,历史交互内容可以是已完成的交互内容或未完成的交互内容,包括至少一历史交互问题和/或至少一历史交互结果。可选地,历史交互问题为触发历史交互的输入,例如“导航到火车站”、“订一束花送给妈妈”、“设置音箱参数”等,历史交互结果为设备与用户基于历史交互问题进行交互生成的结果,例如从家里到火车站的停车场的导航路线、从A店定了一束鲜花并配送到家里的订单数据、音箱的参数等。
可选地,步骤S200A,包括:
若有未完成的历史交互内容,则检测第二请求是否与未完成的历史交互内容关联;和/或,
若有未完成的历史交互内容,则检测第二请求是否与未完成的历史交互内容关联,若第二请求与未完成的历史交互内容无关联,则检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与第二请求关联的交互结果和/或交互问题;和/或,
若没有未完成的历史交互内容,则检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与第二请求关联的交互结果和/或交互问题。
可选地,根据是否有未完成的历史交互内容,检测是否有关联的历史交互内容,当有未完成的历史交互内容时,可以优先检测是否有关联的未完成的历史交互内容,以便用户继续完成未完成的交互。当没有未完成的历史交互内容时,可检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与第二请求关联的交互结果和/或交互问题,从而基于关联的交互结果和/或交互问题进行提示,让用户快速开始交互或得到交互结果。
可选地,步骤S300A,包括:
若第二请求具有关联的历史交互内容,则对第二请求进行第一预设处理;和/或,
若第二请求不具有关联的历史交互内容,则对第二请求进行第二预设处理。
可选地,第一预设处理,包括以下至少一种:
第二请求与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容和/或基于未完成的历史交互内容的提示信息;
第二请求与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容和第二请求的交互结果;
第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,在交互界面显示 关联的至少一交互结果和/或交互问题,至少一交互结果和/或交互问题分别对应一选项;
第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在交互界面显示第二请求的至少一交互结果,至少一交互结果分别对应一选项;
根据关联的历史交互内容对第二请求进行预设处理,预设处理包括更正、隐藏、拆分中的至少一种。
可选地,在检测到关联的历史交互内容后,可以在交互界面显示未完成的历史交互内容或基于未完成的历史交互内容的提示信息,例如用户说“音箱”,根据历史交互内容的结果可以在交互界面显示原来的交互界面让用户继续进行设置,或者提示“刚才设置了音量,是否继续设置高低音”。
可选地,提示信息包括至少一历史交互问题提示信息和/或至少一历史交互结果提示信息。可选地,历史交互问题提示信息是基于历史交互问题的内容的提示信息,历史交互结果提示信息是基于历史交互结果的内容的提示信息,例如,历史交互问题提示信息可以是“您刚才在设置导航”,历史交互结果提示信息可以是“是否继续设置目的地”、“再次投屏”。
可选地,第二请求与未完成的历史交互内容关联时,在交互界面显示未完成的历史交互内容和第二请求的交互结果,例如,未完成的历史交互内容为“导航到机场”,用户输入第二请求为“到机场到达层”,则交互界面显示未完成的历史交互内容和根据第二请求生成的导航路线,从而在交互界面呈现完整的交互过程信息。
可选地,第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,在交互界面显示关联的至少一交互结果和/或交互问题,至少一交互结果和/或交互问题分别对应一选项。例如,用户说“订一束花送给妈妈”,需要确定花的种类和配送的地址,通过查找历史交互内容,可以找到有关联的历史交互内容“导航到妈妈单位”、“订一束花”,从历史交互内容的交互结果中可以确定妈妈单位的地址和曾经订过的花的种类,进而对历史交互内容的交互结果进行输出以供用户进行选择或确认,用户只需选择或确认即可快速得到交互结果,无需输入地址和花的种类等信息,更加智能、便捷。
可选地,第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在交互界面显示第二请求的至少一交互结果,至少一交互结果分别对应一选项。例如,用户说“设置音箱参数”,语音助手检测到关联的多个已完成的历史交互内容“音箱音量调到50”,输出交互结果“音箱音量调到50”,用户确认或选择后即可直接将音箱的音量调到50,无需输入参数即可完成设置,更加便捷。
可选地,根据关联的历史交互内容对第二请求进行预设处理,预设处理包括更正、隐藏、拆分中的至少一种。可选地,当根据关联的历史交互内容判断第二请求的输入有误或者意思模糊时,可以对第二请求进行更正并进行提示,例如,用户说“去餐厅吃饭”,通过查找历史交互内容发现昨天有一个交互内容是“导航去XX餐厅”,可以将第二请求更正为“导航去XX餐厅”,并让用户确认是否正确。或者,当根据关联的历史交互内容判断第二请求涉及隐私时,可以对第二请求进行隐藏,例如,用户说“拨打联系人1的电话”,通过查找历史交互内容发现昨天有一个交互内容是“隐藏联系人1的联系记录”,则拨打联系人1的电话并将第二请求隐藏,不在交互界面上显示。或者,当根据关联的历史交互内容判断第二请求涉及多个指令时,可以对第二请求进行拆分,例如,用户说“调节客厅模式”,通过查找历史交互内容发现用户在家里进行的交互内容包括“打开空调”、“打开电视”、“打开氛围灯”,则可以将第二请求拆分为“打开空调”、“打开电视”、“打开氛围灯”三个指令并向用户确认。如此,通过关联的历史交互内容可以对第二请求进行处理,可以提高交互过程的安全性和智能性。
可选地,第二预设处理,包括:
在交互界面显示新的交互内容,以输出第二请求的交互结果。
可选地,若第二请求不具有关联的历史交互内容,则可以直接对第二请求进行响应,输出交互结果。
可选地,在步骤S300A中,当有关联的历史交互内容时,交互界面可以通过以下至少一种方式进行显示:
在第一窗口或第一控件中显示历史交互问题;
在第二窗口或第二控件中显示历史交互结果;
在第三窗口或第三控件中显示历史交互问题提示信息;
在第四窗口或第四控件中显示历史交互结果提示信息。
可选地,第一窗口与第三窗口可以相同,也可以不同。
可选地,第二窗口与第四窗口可以相同,也可以不同。
可选地,第一控件与第三控件可以相同,也可以不同。
可选地,第二控件与第四控件可以相同,也可以不同。
可选地,窗口和/或控件支持合并或分离。
可选地,显示第一窗口与第三窗口的设备可以相同,也可以不同。
可选地,显示第二窗口与第四窗口的设备可以相同,也可以不同。
可选地,显示第一控件与第三控件的设备可以相同,也可以不同。
可选地,显示第二控件与第四控件的设备可以相同,也可以不同。
可选地,历史交互问题、历史交互结果、历史交互问题提示信息、历史交互结果提示信息中的至少一种可以通过互不相同的窗口或控件进行显示,也可以通过相同的窗口或控件进行显示,也可以部分通过相同的窗口或控件进行显示。不同的窗口或控件的显示效果包括至少一显示形状、至少一显示大小、至少一显示颜色、至少一显示位置中的至少一种。例如,用于显示历史交互问题和历史交互问题提示信息的窗口或控件可以采用相同的形状和颜色,用于显示历史交互结果和历史交互结果提示信息的窗口或控件可以采用另一种相同的形状和颜色,从而使交互界面更加易于辨识,有利于提高交互效率。
可选地,以历史交互问题和历史交互问题提示信息为例,历史交互问题和历史交互问题提示信息可以采用同一个窗口或控件进行显示,用户可以通过重按、长按、双向拖动等操作将窗口或控件进行分离,使交互界面分别显示用于显示历史交互问题和用于显示历史交互问题提示信息的窗口或控件。或者,历史交互问题和历史交互问题提示信息可以采用两个不同的窗口或控件进行显示,用户可以通过拖动、点击等操作将窗口或控件进行合并,使历史交互问题和历史交互问题提示信息显示在同一窗口或控件中。可选地,在对窗口和/或控件进行合并或分离后,可以存储窗口和/或控件之间的合并或分离状态,从而在下次进入交互界面时仍采用相同的合并或分离状态对窗口和/或控件进行显示,使得交互界面的设置更加便捷,符合用户使用习惯。
可选地,可以将不同的窗口和/或控件显示在不同的设备上,例如用于显示历史交互问题的窗口或控件和用于显示历史交互结果提示信息的窗口或控件可以分别显示在处理设备与关联设备上。以处理设备为手机、关联设备为智能手表为例,用于显示历史交互问题的窗口或控件可以显示在手机上,用于显示历史交互结果提示信息的窗口或控件可以显示在智能手表上,由于交互问题的内容相对于交互结果的内容包含更少的隐私信息,通过在不同设备上显示对应的窗口或控件,可以在对历史交互内容进行接续或关联的同时,提高用户信息的隐私安全性。可选地,可以先检测处理设备是否涉及隐私,例如是否处于预设区域,当处理设备涉及隐私时,再将涉及隐私的历史交互内容或提示信息显示在关联设备上,从而将不同的窗口和/或控件显示在不同的设备上,起到保护用户信息的目的。
图21是根据第八实施例示出的交互效果示意图。如图21中(a)所示,用户输入第一语音“在吗”,重新进入交互界面,语音助手输出“在的,需要我做些什么呢”,用户输入第二语音“买咖啡”,设备检测到有关联的未完成的历史交互内容“买两杯咖啡到哥哥家”、关联的已完成的历史交互内容“买XX店的A咖啡”、“从哥哥家到机场的路线”, 确定经常下单的咖啡和哥哥家的地址,从而,输出“是否下单XX店2杯A咖啡送往地址1”,用户确认后即可下单配送。或者,如图21中(b)所示,用户输入第二语音“买咖啡”,设备检测到有关联的未完成的历史交互内容“买两杯咖啡到哥哥家”,根据未完成的历史交互内容中用户已输入的信息输出“好的,您刚刚在XX店挑选了两杯A咖啡”,用户继续输入“送到地址1”,即可下单配送。如此,当处理设备与用户的交互中断时、或者开始新的交互时,可以将当前交互与已完成的历史交互内容或未完成的历史交互内容进行接续或关联,交互过程更加智能和/或便捷,交互效率高。
本实施例中与第二实施例、第五实施例相关的步骤及实现过程,详见第二实施例、第五实施例中的描述,在此不再赘述。
本申请的处理方法、处理设备及存储介质,响应于第一请求,显示交互界面;响应于第二请求,检测第二请求是否具有关联的历史交互内容;根据检测结果,基于第三预设策略对第二请求和/或交互界面进行处理。通过这种方式,通过这种方式,可以使当前交互过程与历史交互内容进行接续或关联,交互过程更加智能和/或便捷,用户体验更佳。
第九实施例
图22是根据第九实施例示出的处理方法的流程示意图。如图22所示,本申请的处理方法,应用于处理设备,处理方法包括步骤:
步骤S100B:响应于至少一第一请求和至少一第二请求;
步骤S200B:检测第一请求和/或第二请求是否涉及隐私;
步骤S300B:根据检测结果,处理第一请求和/或第二请求。
处理设备可以为终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、智能手环、智能耳机等)、智能家居设备(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),通过上述方式,可以在多个请求涉及隐私时进行相应处理,提高处理涉及隐私的请求的安全性和/或智能性,用户体验更佳。
示例性地,一种场景下,孩子对电视说“我要玩游戏A”,需要父母授权或设置,如父母说“开启离线”或者“连接网络B”,之后,处理设备分别对孩子的指令和父母的指令这两个请求进行隐私分析,如游戏A需要采集图像等隐私信息而网络B为内部网络不涉及隐私,则允许游戏,否则进行提示,再次确认是否允许游戏;和/或,一种场景下,用户说“截图发送给小林”,同时获取截图请求和发送请求,并对截图请求和发送请求进行隐私分析,如果都涉及隐私,可以对截图进行处理,把处理结果发送给小张确认,再由小张发送给小林;和/或,一种场景下,短时间内连续收到两条语音指令“打开摄像头”、“顺时针转动15度”,可以对两条语音指令一起进行分析,其中,“打开摄像头”涉及隐私但“顺时针转动15度”后没有拍摄到关键信息如卧室内部环境,则继续正常输出监控画面,反之,“顺时针转动15度”后拍摄到关键信息如卧室内部环境,则对监控画面进行遮挡或恢复原始角度。如此,在处理多个请求时,可以根据多个请求涉及隐私的情况分别进行相应处理,适合更复杂的应用场景,从而提高处理涉及隐私的请求的安全性和/或智能性。
可选地,响应于第一请求和/或第二请求,包括以下至少一种:
响应于预设手势和/或预设按键操作的请求;
响应于预设语音信息的请求;
响应于接收的预设信息的请求;
响应于图像识别和/或文字识别的请求。
可选地,第一请求和/或第二请求可以根据手势、按键操作、语音操作中的至少一种确定或生成,例如语音说“打开录音”、点击录音应用图标或者画圈触控或隔空手势打开录音应用等;或者,第一请求和/或第二请求也可以是在接收到预设信息时确定或生成,例如收到语音信息时,确定或生成播放语音信息的请求,收到文件时,确定或生成演示文件的 请求;或者,第一请求和/或第二请求还可以是在进行图像识别和/或文字识别确定或生成,例如扫描二维码时确定或生成的页面跳转请求、识别外文文件翻译为中文的显示请求等。
可选地,步骤S100B,包括以下至少一种:
响应于至少一第一请求,获取至少一第二请求;
响应于同时获取至少一第一请求与至少一第二请求;
响应于在获取至少一第一请求后的预设时长内,获取至少一第二请求;
响应于至少一请求,处理所述请求确定或生成所述至少一第一请求和/或至少一第二请求。
可选地,响应于至少一第一请求,获取至少一第二请求,例如孩子对电视说“我要玩游戏A”对应第一请求,由于需要父母授权或设置,父母说“开启离线”或者“连接网络B”对应第二请求。可选地,用户说“截图发送给小林”,同时获取截图请求和发送请求。可选地,响应于在获取至少一第一请求后的预设时长内,获取至少一第二请求,例如,短时间内连续收到两条的语音指令“打开摄像头”对应第一请求、“顺时针转动15度”对应第二请求。如此,第一请求与第二请求之间可以是有关联的请求或相互独立的请求。可选地,第一请求和/或第二请求可以属于同一个用户请求的不同子请求。
可选地,检测第一请求和/或第二请求是否涉及隐私,包括以下至少一种:
检测第一请求和/或第二请求的请求内容是否涉及隐私;
检测第一请求和/或第二请求的响应内容是否涉及隐私;
检测第一请求和/或第二请求的触发应用和/或响应应用是否涉及隐私;
检测第一请求和/或第二请求的触发用户的信息是否涉及隐私。
可选地,第一请求和/或第二请求的请求内容涉及隐私,包括以下至少一种:
第一请求的请求内容和/或第二请求包含第一预设关键字;
第一请求的请求内容和/或第二请求包含第一预设类型的信息;
和/或,第一请求和/或第二请求的响应内容涉及隐私,包括以下至少一种:
第一请求和/或第二请求的响应内容包含第二预设关键字;
第一请求和/或第二请求的响应内容包含第二预设类型的信息;
和/或,第一请求和/或第二请求的触发应用和/或响应应用涉及隐私,包括以下至少一种:
第一请求和/或第二请求的触发应用和/或响应应用为预设应用;
第一请求和/或第二请求的触发应用和/或响应应用为预设类型的应用;
和/或,第一请求和/或第二请求的触发用户的信息涉及隐私,包括以下至少一种:
第一请求和/或第二请求的触发用户的身份信息为预设信息;
第一请求和/或第二请求的触发用户的年龄处于预设年龄范围。
可选地,第一请求和/或第二请求涉及隐私包括但不限于请求内容涉及隐私、响应内容涉及隐私、触发应用和/或响应应用涉及隐私、触发用户的信息涉及隐私中的至少一种。可选地,请求内容涉及隐私包括但不限于请求内容包含第一预设关键字、请求内容包含第一预设类型的信息中的至少一种,例如语音指令“打开摄像头”的内容包含关键字“摄像头”涉及隐私,或者,语音指令“和爸爸视频”、“开启人脸识别”的内容包含与打开摄像头关联的信息,涉及隐私,或者语音指令“截图发送给小林”的内容包含关键字“截图”,涉及隐私,以及包含的“小林”为与联系人相关联的信息,涉及隐私。可选地,响应内容涉及隐私包括但不限于响应内容包含第二预设关键字、响应内容包含第二预设类型的信息中的至少一种,例如响应于接收到文件进行演示的请求,文件名称包含关键字“报价”涉及隐私,或者,响应于接收到语音信息进行播放时,播放内容“明天需要和汪总开重要会议”、“下午参加T公司的新品内部发布会”,则响应内容包含“明天”、“下午”、“汪总”、“T公司”等与行程相关联的信息,涉及隐私。可选地,触发应用和/或响应应用涉及隐私包括但不限于触发应用和/或响应应用为预设应用、触发应用和/或响应应用为预设 类型的应用中的至少一种,例如,录音应用、相机应用、微信应用为预设应用,即时通讯一类的应用、图片处理一类的应用为预设类型的应用。可选地,触发用户的信息涉及隐私包括但不限于触发用户的身份信息为预设信息、触发用户的年龄处于预设年龄范围,例如指定身份的用户A触发请求时涉及隐私、年龄小于14周岁的用户触发请求时涉及隐私。通过上述条件,可以检测出涉及隐私的请求,提高处理涉及隐私的请求的安全性和/或智能性。
可选地,步骤S300B,包括以下至少一种:
若第一请求和/或第二请求涉及隐私,则基于第一预设策略进行处理;
若第一请求和/或第二请求不涉及隐私,则基于第二预设策略进行处理。
可选地,第一请求和/或第二请求涉及隐私包括第一请求涉及隐私且第二请求不涉及隐私、第一请求不涉及隐私且第二请求涉及隐私、第一请求涉及隐私且第二请求涉及隐私中的至少一种。
可选地,基于第一预设策略进行处理,包括以下至少一种:
若第一请求或第二请求涉及隐私,则不输出或暂停输第一请求或第二请求的响应内容;
若第一请求或第二请求涉及隐私,则对第一请求和/或第二请求的响应内容进行预设处理,输出处理后的响应内容;
若第一请求或第二请求涉及隐私,则根据第一请求或第二请求涉及的隐私类型处理第一请求或第二请求;
若第一请求和第二请求涉及隐私,则不输出或暂停输出第一请求和第二请求的响应内容;
若第一请求和第二请求涉及隐私,则根据第一请求和第二请求涉及的隐私类型处理第一请求和第二请求;
转换所述第一请求和/或所述第二请求的响应内容的输出方式并输出;
将所述第一请求和/或所述第二请求的响应内容转发到安全设备上进行输出。
可选地,第一请求或第二请求涉及隐私时,可以分别根据第一请求或第二请求涉及的隐私类型处理第一请求或第二请求,例如,收到语音信息“打开摄像头和音箱”,对应获取“打开摄像头”的第一请求与“打开音箱”的第二请求,第一请求涉及隐私、第二请求不涉及隐私,此时可以根据第一请求涉及的隐私类型处理第一请求,例如打开摄像头但不允许摄像头改变拍摄角度,实际实现时,对第一请求或第二请求的处理策略与第二实施例中对第一请求的处理策略相同,不再赘述。可选地,第一请求和第二请求的其中之一涉及隐私时,可以对第一请求和第二请求的其中另一的响应内容进行处理,例如“截图发送给小林”,同时获取截图请求和发送请求,截图请求涉及隐私而发送请求不涉及隐私,则改变发送请求的响应内容,将截图发送给小张进行处理或确认,再由小张发送给小林。
可选地,根据第一请求和第二请求涉及的隐私类型处理第一请求和第二请求,包括以下至少一种:
根据第一请求和第二请求涉及的隐私类型分别对第一请求和第二请求的响应内容进行处理,输出处理结果;
根据隐私类型的优先级和/或请求优先级处理对应请求的响应内容,输出第一处理结果,和/或,基于第一处理结果和预设操作对另一请求的响应内容进行处理,输出第二处理结果。
可选地,根据第一请求和第二请求涉及的隐私类型分别对第一请求和第二请求的响应内容进行处理,例如,用户说“转账一万元给小张”,同时获取支付请求和指定联系人请求,由于支付超过5000元和指定小张为联系人均涉及隐私,可以延时处理支付请求并对小张的身份进行验证,验证通过后支付一万元。
可选地,根据隐私类型的优先级和/或请求优先级处理对应请求的响应内容,输出第一处理结果,和/或,基于第一处理结果和预设操作对另一请求的响应内容进行处理,输出第二处理结果,例如发送聊天记录时,涉及发送图片的请求和发送文字的请求,由于发送图 片的请求涉及图片内容的隐私,隐私类型的优先级更高,因此优先处理图片内容,例如裁剪、删除或遮挡后,根据图片的处理结果输出提示,此时可以输出结果,或者,用户可以进一步根据情况操作对文字内容进行删减或遮挡或不处理,再将处理后的图片内容和文字内容组合在一起进行发送或分开发送。如此,可以更有针对性地对不同隐私类型的响应内容进行处理,为用户提供处理参考,减少用户操作量,更加智能。
可选地,转换第一请求和/或第二请求的响应内容的输出方式并输出。在第一请求或第二请求涉及隐私、第一请求和第二请求均涉及隐私的情况下,可以对应将涉及隐私的第一请求和/或第二请求的响应内容进行输出方式的转换后输出,例如第一请求的响应内容为文字内容,可以转换成音频内容通过耳机输出以避免界面显示泄露隐私,或者,第二请求的响应内容为语音内容,可以转换成文字内容进行发送以保护声纹信息,或者,第一请求的响应内容为文字内容、第二请求的响应内容为语音内容,可以将文字内容和语音内容一起转换成用户设定的语言如俄语进行输出。
可选地,将第一请求和/或第二请求的响应内容转发到安全设备上进行输出。在第一请求或第二请求涉及隐私、第一请求和第二请求均涉及隐私的情况下,可以对应将涉及隐私的第一请求和/或第二请求的响应内容转发到安全设备上进行输出,安全设备可以是与处理设备关联的设备,如用户穿戴的手表、佩戴的耳机、位于卧室的电脑或手机或者另一用户使用的设备,可选地,另一用户使用的设备可以是家长使用的设备、丈夫或妻子使用的设备等,从而通过将信息转发到其它设备上进行输出,既可以保护隐私又可以及时获取信息。
通过第一预设策略,在对请求进行处理时,可以对没有关联的多个请求进行处理,也可以对存在关联的多个请求进行处理,适用于多个请求且涉及隐私的场景,处理更加准确和/或智能。
可选地,基于第二预设策略进行处理,包括以下至少一种:
分别输出或组合输出第一请求和第二请求的响应内容;
输出第一请求或第二请求的响应内容。
可选地,第一请求和第二请求不涉及隐私时,可以将第一请求和第二请求的响应内容分别输出或组合输出,例如,用户说“打开空调和电视”,不涉及隐私,分别打开空调和电视,或者,用户说“解锁打开微信”,解锁和打开微信不涉及隐私,则解锁后直接进入微信界面;或者,也可以仅输出第一请求和第二请求的响应内容,例如,用户说“解锁打开微信”,只解锁进入桌面,需要再次操作才能打开微信。如此,在第一请求和第二请求不涉及隐私时,可以根据不同请求之间的关联性和组合进行不同的响应,提高操作效率。
图23是根据第九实施例示出的处理设备的界面示意图。如图23中所示,用户输入语音信息“截图发送给小林”,处理设备检测语音信息的内容或响应内容是否涉及隐私,当检测到截图操作和联系人小林均涉及隐私时,输出提示“检测结果为:截图操作涉及隐私;小林不是信任联系人”,并提供用户可以选择的操作选项“您可以:编辑截图;通过小张发送给小林”,用户选择“编辑截图”,则进入截图编辑界面编辑截图后发送给小林,用户选择“通过小张发送给小林”,则将未处理的截图发送给小张,可选地,用户也可以点击“仍然发送”选项,将未处理的截图直接发送给小林。如此,可以处理涉及隐私的多个请求,并可以智能提供处理选项,处理更加灵活、准确和/或智能。
本实施例中与第三实施例、第六实施例相关的内容,详见第三实施例、第六实施例中的描述,在此不再赘述。
本申请的处理方法,响应于至少一第一请求与至少一第二请求;检测第一请求和/或第二请求是否涉及隐私;根据检测结果,处理第一请求和/或第二请求。通过这种方式,可以在多个请求涉及隐私时进行相应处理,提高处理涉及隐私的请求的安全性和/或智能性,用户体验更佳。
本申请实施例还提供一种处理设备,处理设备包括存储器、处理器,存储器上存储有 处理程序,处理程序被处理器执行时实现上述任一实施例中的处理方法的步骤。
本申请实施例还提供一种计算机可读存储介质,计算机可读存储介质上存储有处理程序,处理程序被处理器执行时实现上述任一实施例中的处理方法的步骤。
在本申请实施例提供的智能终端和计算机可读存储介质的实施例中,可以包含任一上述处理方法实施例的全部技术特征,说明书拓展和解释内容与上述方法的各实施例基本相同,在此不再做赘述。
本申请实施例还提供一种计算机程序产品,计算机程序产品包括计算机程序代码,当计算机程序代码在计算机上运行时,使得计算机执行如上各种可能的实施方式中的方法。
本申请实施例还提供一种芯片,包括存储器和处理器,存储器用于存储计算机程序,处理器用于从存储器中调用并运行计算机程序,使得安装有芯片的设备执行如上各种可能的实施方式中的方法。
可以理解,上述场景仅是作为示例,并不构成对于本申请实施例提供的技术方案的应用场景的限定,本申请的技术方案还可应用于其他场景。例如,本领域普通技术人员可知,随着系统架构的演变和新业务场景的出现,本申请实施例提供的技术方案对于类似的技术问题,同样适用。
上述本申请实施例序号仅仅为了描述,不代表实施例的优劣。
本申请实施例方法中的步骤可以根据实际需要进行顺序调整、合并和删减。
本申请实施例设备中的单元可以根据实际需要进行合并、划分和删减。
在本申请中,对于相同或相似的术语概念、技术方案和/或应用场景描述,一般只在第一次出现时进行详细描述,后面再重复出现时,为了简洁,一般未再重复阐述,在理解本申请技术方案等内容时,对于在后未详细描述的相同或相似的术语概念、技术方案和/或应用场景描述等,可以参考其之前的相关详细描述。
在本申请中,对各个实施例的描述都各有侧重,某个实施例中没有详述或记载的部分,可以参见其它实施例的相关描述。
本申请技术方案的各技术特征可以进行任意的组合,为使描述简洁,未对上述实施例中的各个技术特征所有可能的组合都进行描述,然而,只要这些技术特征的组合不存在矛盾,都应当认为是本申请记载的范围。
通过以上的实施方式的描述,本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现,当然也可以通过硬件,但很多情况下前者是更佳的实施方式。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来,该计算机软件产品存储在如上的一个存储介质(如ROM/RAM、磁碟、光盘)中,包括若干指令用以使得一台终端设备(可以是手机,计算机,服务器,被控终端,或者网络设备等)执行本申请每个实施例的方法。
在上述实施例中,可以全部或部分地通过软件、硬件、固件或者其任意组合来实现。当使用软件实现时,可以全部或部分地以计算机程序产品的形式实现。计算机程序产品包括一个或多个计算机指令。在计算机上加载和执行计算机程序指令时,全部或部分地产生按照本申请实施例的流程或功能。计算机可以是通用计算机、专用计算机、计算机网络,或者其他可编程装置。计算机指令可以存储在计算机可读存储介质中,或者从一个计算机可读存储介质向另一个计算机可读存储介质传输,例如,计算机指令可以从一个网站站点、计算机、服务器或数据中心通过有线(例如同轴电缆、光纤、数字用户线)或无线(例如红外、无线、微波等)方式向另一个网站站点、计算机、服务器或数据中心进行传输。计算机可读存储介质可以是计算机能够存取的任何可用介质或者是包含一个或多个可用介质集成的服务器、数据中心等数据存储设备。可用介质可以是磁性介质,(例如,软盘、存储盘、磁带)、光介质(例如,DVD),或者半导体介质(例如固态存储盘Solid State Disk(SSD))等。
以上仅为本申请的优选实施例,并非因此限制本申请的专利范围,凡是利用本申请说 明书及附图内容所作的等效结构或等效流程变换,或直接或间接运用在其他相关的技术领域,均同理包括在本申请的专利保护范围内。

Claims (37)

  1. 一种处理方法,所述处理方法应用于处理设备,其特征在于,所述处理方法包括步骤:
    步骤S1:响应于第一请求,检测所述第一请求是否符合第一预设条件和/或所述处理设备是否符合第二预设条件;
    步骤S2:根据检测结果,对所述第一请求和/或所述处理设备进行处理。
  2. 根据权利要求1所述的方法,其特征在于,所述符合第一预设条件包括第一请求为进入语音交互应用的交互界面的请求,所述步骤S2,包括:
    步骤S21:检测所述处理设备是否符合第三预设条件和/或所述处理设备的关联设备是否符合第四预设条件;
    步骤S22:根据检测结果,显示语音交互应用的交互界面,所述交互界面中包括历史交互内容和/或基于历史交互内容的提示信息。
  3. 根据权利要求2所述的方法,其特征在于,所述符合第三预设条件,包括以下至少一种:
    所述处理设备的时间处于预设时间;
    所述处理设备的位置处于预设区域;
    所述处理设备中与所述交互界面关联的应用或服务具有未完成的历史交互内容;
    所述处理设备中与所述交互界面关联的应用或服务具有已完成的历史交互内容;
    所述关联设备的状态为预设状态;
    所述关联设备中与所述交互界面关联的应用或服务具有未完成的历史交互内容;
    所述关联设备中与所述交互界面关联的应用或服务具有已完成的历史交互内容。
  4. 根据权利要求3所述的方法,其特征在于,所述步骤S22,包括以下至少一种:
    若仅所述处理设备符合第三预设条件,则基于第一预设策略显示交互界面;
    若仅所述关联设备符合第四预设条件,则基于第二预设策略显示交互界面;
    若所述处理设备符合第三预设条件且所述关联设备符合第四预设条件,则基于第三预设策略显示交互界面;
    若所述处理设备不符合第三预设条件且所述关联设备不符合第四预设条件,则基于第四预设策略显示交互界面。
  5. 根据权利要求4所述的方法,其特征在于,所述基于第一预设策略显示交互界面,包括以下至少一种:
    在所述交互界面上显示所述处理设备上未完成的历史交互内容;
    根据所述处理设备上未完成的历史交互内容在所述交互界面上显示提示信息;
    根据所述处理设备上已完成的历史交互内容在所述交互界面上显示提示信息;
    根据所述处理设备所处的时间和/或位置在所述交互界面上显示关联的历史交互内容的提示信息或关联的历史交互内容;
    和/或,所述基于第二预设策略显示交互界面,包括以下至少一种:
    在所述交互界面上显示所述关联设备上未完成的历史交互内容;
    根据所述关联设备上未完成的历史交互内容在所述交互界面上显示提示信息;
    根据所述关联设备上已完成的历史交互内容在所述交互界面上显示提示信息;
    和/或,所述基于第三预设策略显示交互界面,包括以下至少一种:
    在所述交互界面上显示所述处理设备和所述关联设备上未完成的历史交互内容中发生时间最近的交互内容;
    在所述交互界面上显示所述处理设备和所述关联设备上未完成的历史交互内容中发生时间最近的交互内容的提示信息;
    根据时间、地点、频率中的至少一种对所述处理设备和所述关联设备上已完成的历史交互内容进行筛选,所述交互界面上显示筛选后的交互内容的提示信息;
    和/或,所述基于第四预设策略显示交互界面,包括以下至少一种:
    根据时间、地点、频率中的至少一种对服务器上的历史交互内容进行筛选,所述交互界面上显示筛选后的交互内容的提示信息;
    在所述交互界面上显示无历史交互内容和/或添加历史交互内容的提示信息。
  6. 根据权利要求4所述的方法,其特征在于,所述符合第三预设条件,包括:
    所述处理设备中与所述交互界面关联的应用或服务具有未完成的历史交互内容;
    所述符合第四预设条件,包括以下至少一种:
    所述关联设备的状态为预设状态;
    所述关联设备中与所述交互界面关联的应用或服务具有未完成的历史交互内容;
    所述步骤S22,包括:
    若仅所述处理设备符合第三预设条件,则根据所述处理设备上未完成的历史交互内容在所述交互界面上显示提示信息;
    若仅所述关联设备符合第四预设条件,则根据所述关联设备上未完成的历史交互内容在所述交互界面上显示提示信息;
    若所述处理设备符合第三预设条件且所述关联设备符合第四预设条件,则在所述交互界面上显示所述处理设备和所述关联设备上未完成的历史交互内容中发生时间最近的交互内容的提示信息。
  7. 根据权利要求2至6中任一项所述的方法,其特征在于,所述步骤S22,包括:
    当待显示的历史交互内容为未完成的历史交互内容时,在所述交互界面显示与未完成的历史交互内容一致的内容;
    当待显示的历史交互内容为基于历史交互内容的提示信息时,执行以下方式中的至少一项:
    根据未完成的历史交互内容在所述交互界面上显示第一窗口或控件,所述第一窗口或控件中包括用于提示未完成的历史交互内容的主题的提示信息;
    根据历史交互内容的发生时间在所述交互界面上显示第二窗口或控件,所述第二窗口或控件中包括对应不同发生时间的历史交互内容的提示信息;
    根据历史交互内容的发生地点在所述交互界面上显示第三窗口或控件,所述第三窗口或控件中包括对应不同发生地点的历史交互内容的提示信息;
    根据历史交互内容的发生频率在所述交互界面上显示第四窗口或控件,所述第四窗口或控件中包括对应不同发生频率的历史交互内容的提示信息;
    根据历史交互内容的来源设备在所述交互界面上显示第五窗口或控件,所述第五窗口或控件中包括来自不同设备的历史交互内容的提示信息。
  8. 根据权利要求2至6中任一项所述的方法,其特征在于,步骤22之后,还包括:
    步骤S3:响应于第二请求,进行以下处理中的至少一项:
    所述交互界面中包括未完成的历史交互内容时,输出所述第二请求的基于未完成的历史交互内容的交互结果;
    所述交互界面中包括未完成的历史交互内容时,根据所述第二请求结束未完成的历史交互内容;
    所述交互界面中包括基于历史交互内容的提示信息时,根据所述第二请求的交互结果更新所述交互界面的显示内容,更新后的显示内容包括已完成的历史交互内容的交互结果和/或未完成的历史交互内容;
    退出所述交互界面。
  9. 根据权利要求1所述的方法,其特征在于,所述符合第一预设条件,包括第一请求涉及隐私;所述符合第二预设条件,包括以下至少一种:所述处理设备处于预设模式;所述处理设备为预设设备;所述处理设备为预设类型的设备;所述处理设备的时间处于预设时间;所述处理设备的位置处于预设区域;所述步骤S2,包括以下至少一种:
    若所述第一请求符合第一预设条件和/或所述处理设备符合第二预设条件,则基于第五预设策略进行处理;
    若所述第一请求不符合第一预设条件和/或所述处理设备不符合第二预设条件,则基于第六预设策略进行处理。
  10. 根据权利要求9所述的方法,其特征在于,所述基于第五预设策略进行处理,包括以下至少一种:
    不输出或暂停输出所述第一请求的响应内容;
    对所述第一请求的响应内容进行预设处理,输出处理后的响应内容;
    根据第二请求对所述第一请求和/或所述处理设备进行处理;
    所述第一请求涉及隐私时,根据所述第一请求涉及的隐私类型处理所述第一请求;
    转换所述第一请求的响应内容的输出方式并输出;
    将所述第一请求的响应内容转发到安全设备上进行输出。
  11. 根据权利要求10所述的方法,其特征在于,所述对所述第一请求的响应内容进行预设处理,输出处理后的响应内容,包括:
    将所述第一请求的响应内容处理为第一信息与第二信息;
    分别输出所述第一信息与所述第二信息;
    和/或,所述根据第二请求对所述第一请求和/或所述处理设备进行处理,包括:
    输出至少一提示信息;
    响应于第二请求,进行以下处理中的至少一种:
    控制所述处理设备恢复输出所述第一请求的响应内容;
    所述处理设备符合预设条件时,修改所述处理设备的模式;
    设置所述处理设备输出所述第一请求的响应内容的时间和/或地点;
    不输出或暂停输出所述第一请求的响应内容;
    对所述第一请求的响应内容进行预设处理,输出处理后的响应内容;
    所述第一请求涉及隐私时,根据所述第一请求涉及的隐私类型处理所述第一请求;
    转换所述第一请求的响应内容的输出方式并输出;
    将所述第一请求的响应内容转发到安全设备上进行输出;
    和/或,所述根据所述第一请求涉及的隐私类型处理所述第一请求,包括:
    确定所述第一请求涉及的隐私类型的数量和/或组合;
    根据所述第一请求涉及的隐私类型的数量和/或组合处理所述第一请求;
    所述根据第二请求对所述第一请求和/或所述处理设备进行处理,包括:
    和/或,根据第二请求和所述第一请求涉及的隐私类型对所述第一请求和/或所述处理设备进行处理。
  12. 根据权利要求1所述的方法,其特征在于,所述符合第一预设条件,包括第一请求涉及隐私;所述步骤S2,包括:
    若所述第一请求涉及隐私和/或所述处理设备符合第二预设条件,则根据第二请求对所述第一请求和/或所述处理设备进行处理;
    所述根据第二请求对所述第一请求和/或所述处理设备进行处理,包括:
    输出至少一提示信息;
    响应于第二请求,进行以下处理中的至少一种:
    对所述第一请求的响应内容进行预设处理,输出处理后的响应内容;
    所述第一请求涉及隐私时,根据所述第一请求涉及的隐私类型处理所述第一请求;
    所述对所述第一请求的响应内容进行预设处理,输出处理后的响应内容,包括:
    将所述第一请求的响应内容处理为第一信息与第二信息;
    分别输出所述第一信息与所述第二信息,其中,通过不同设备、不同页面、不同应用、不同语言形式、不同时间中的至少一种分别对第一信息和第二信息进行输出;
    所述根据所述第一请求涉及的隐私类型处理所述第一请求,包括:
    确定所述第一请求涉及的隐私类型的数量和/或组合;
    根据所述第一请求涉及的隐私类型的数量和/或组合,开启至少一目标隐私功能;
    开启目标隐私功能之后,根据目标隐私功能以及处理设备当前的模式、位置、时间中的至少一项处理第一请求,包括:
    若处理设备当前的模式、位置、时间中的至少一项符合预设条件,则根据当前的模式、位置、时间中的至少一项调整目标隐私功能的处理规则以提高隐私保护等级,根据调整后的处理规则处理第一请求。
  13. 根据权利要求1所述的方法,其特征在于,检测结果为所述第一请求为处理语音交互应用的交互界面的请求且涉及隐私,步骤S2,包括以下至少一项:
    若所述交互界面为新交互界面且所述第一请求关联已完成的历史交互内容,则对所述已完成的历史交互内容进行第一处理后,输出所述交互界面,所述交互界面显示所述第一处理的结果和/或提示信息;
    若所述交互界面为新交互界面且所述第一请求关联未完成的历史交互内容,则对所述未完成的历史交互内容进行第二处理后,输出所述交互界面,所述交互界面显示所述第二处理的结果;
    若所述交互界面为已有交互界面,则对所述第一请求的响应结果进行第三处理后更新所述交互界面;
    若所述交互界面为已有交互界面,则对所述交互界面中已有的响应结果进行第四处理后更新所述交互界面。
  14. 根据权利要求13所述的方法,其特征在于,所述第三处理、第四处理,包括以下至少一项:
    对所述交互界面中已有的响应结果进行隐藏、遮挡、改变显示方式中的至少一种处理;跳转至隐私模式的交互界面;
    生成第一请求的响应结果的提示信息。
  15. 一种处理方法,所述处理方法应用于处理设备,其特征在于,所述处理方法包括步骤:
    步骤S10:响应于第一请求,根据所述第一请求进行第一预设处理;
    步骤S20:响应于第二请求和/或所述第一预设处理,对所述第一请求和/或所述第二请求进行处理。
  16. 根据权利要求15所述的方法,其特征在于,所述第一预设处理,包括以下至少一项:显示语音交互应用的交互界面;
    根据所述第一请求涉及的隐私的类型,确定或开启至少一目标隐私功能。
  17. 根据权利要求16所述的方法,其特征在于,所述步骤S20,包括以下至少一项:
    显示语音交互应用的交互界面后,响应于第二请求,在所述交互界面显示关联设备上的与第二请求关联的历史交互内容和/或基于所述历史交互内容的提示信息,响应于第三请求,进行预设处理;
    根据所述目标隐私功能,基于预设策略和/或预设操作处理所述第一请求。
  18. 根据权利要求17所述的方法,其特征在于,所述在所述交互界面显示关联设备上的与第二请求关联的历史交互内容和/或基于所述历史交互内容的提示信息,包括:
    步骤S201:响应于第二请求,检测安装有与所述交互界面关联的应用或服务的关联设备;
    步骤S202:在所述交互界面显示检测到的关联设备上的历史交互内容和/或基于所述历史交互内容的提示信息。
  19. 根据权利要求18所述的方法,其特征在于,步骤S202,包括以下至少一项:
    关联设备上的历史交互内容为未完成的历史交互内容时,在所述交互界面显示最近一次未完成的历史交互内容和/或基于最近一次未完成的历史交互内容的提示信息;
    根据时间、地点、频率中的至少一种对所述关联设备上已完成的历史交互内容进行筛选,所述交互界面上显示筛选后的交互内容的提示信息;
    关联设备上的历史交互内容为已完成的历史交互内容时,在所述交互界面显示基于所述已完成的历史交互内容的提示信息;
    在第一窗口或第一控件中显示所述历史交互内容的交互问题;
    在第二窗口或第二控件中显示所述历史交互内容的交互结果;
    在第三窗口或第三控件中显示所述历史交互内容的交互问题的提示信息;
    在第四窗口或第四控件中显示所述历史交互内容的交互结果的提示信息。
  20. 根据权利要求17所述的方法,其特征在于,所述预设处理,包括以下至少一种:
    所述第三请求用于响应所述提示信息时,在所述交互界面显示所述提示信息对应的未完成的历史交互内容;
    所述第三请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容和所述第三请求的交互结果;
    所述第三请求与所述历史交互内容无关联时,在所述交互界面显示新的交互内容,以输出所述第三请求的交互结果;
    对所述提示信息进行第二处理;
    所述第三请求用于响应所述提示信息时,在所述交互界面显示所述提示信息对应的已完成的历史交互内容的交互结果和/或交互问题;
    所述第三请求与已完成的历史交互内容的交互结果和/或交互问题关联时,在所述交互界面显示关联的至少一交互结果和/或交互问题,所述至少一交互结果和/或交互问题分别对应一选项;
    所述第三请求与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在所述交互界面显示所述第三请求的至少一交互结果,所述至少一交互结果分别对应一选项;
    对所述历史交互内容进行第一处理。
  21. 根据权利要求17所述的方法,其特征在于,所述确定或开启至少一目标隐私功能,包括:
    步骤S101:响应于第一请求涉及的隐私的类型,确定所述第一请求涉及的隐私的类型的数量和/或组合;
    步骤S102:根据所述第一请求涉及的隐私的类型的数量和/或组合,确定或开启至少一目 标隐私功能。
  22. 根据权利要求21所述的方法,其特征在于,所述步骤S102,包括以下至少一种:
    所述第一请求涉及的隐私的类型的数量为一种,确定或开启与所述第一请求涉及的隐私的类型对应的目标隐私功能;
    所述第一请求涉及的隐私的类型的数量大于一种,分别确定或开启与每种类型对应的目标隐私功能;
    所述第一请求涉及的隐私的类型的数量大于一种,确定所述第一请求涉及的隐私的类型的组合,确定或开启与所述组合对应的目标隐私功能。
  23. 根据权利要求17所述的方法,其特征在于,所述基于预设策略和/或预设操作处理所述第一请求,包括以下至少一种:
    根据所述目标隐私功能输出提示信息,根据预设操作处理所述第一请求;
    根据预设策略进行处理并根据处理结果输出提示信息,根据预设操作对所述处理结果进行处理;
    若开启的目标隐私功能为一个,则根据第一预设策略对所述第一请求进行处理;
    若开启的目标隐私功能大于一个,则根据第二预设策略对所述第一请求进行处理;
    根据所述目标隐私功能以及所述处理设备当前的模式、位置、时间中的至少一项处理所述第一请求。
  24. 根据权利要求23所述的方法,其特征在于,所述根据第二预设策略对所述第一请求进行处理,包括以下至少一种:
    根据开启的目标隐私功能分别对所述第一请求中涉及对应隐私类型的响应内容进行处理,输出处理结果;
    根据隐私类型和/或目标隐私功能的优先级顺序对所述第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,和/或,基于所述第一处理结果和预设操作对所述第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果;
    和/或,所述根据所述目标隐私功能以及所述处理设备当前的模式、位置、时间中的至少一项处理所述第一请求,包括以下至少一种:
    若所述处理设备当前的模式、位置、时间中的至少一项符合预设条件,则根据所述当前的模式、位置、时间中的至少一项调整所述目标隐私功能的处理规则,根据调整后的处理规则处理所述第一请求;
    若所述处理设备当前的模式、位置、时间中的至少一项不符合预设条件,则根据所述目标隐私功能的预设处理规则处理所述第一请求。
  25. 根据权利要求17所述的方法,其特征在于,所述基于预设策略和/或预设操作处理所述第一请求,包括以下至少一种:
    若开启的目标隐私功能大于一个,根据隐私类型和/或目标隐私功能的优先级顺序对所述第一请求的响应内容中第一类型的隐私信息进行处理,输出第一处理结果,基于所述第一处理结果和预设操作对所述第一请求的响应内容中第二类型的隐私信息进行处理,输出第二处理结果;
    根据开启的目标隐私功能确定对应处理的至少一关联设备,发送与所述目标隐私功能相关的指令给所述至少一关联设备,以使所述至少一关联设备根据所述指令获取与所述目标隐私功能相关的数据。
  26. 一种处理方法,所述处理方法应用于处理设备,其特征在于,所述处理方法包括步骤:
    步骤S100:响应于至少一第一请求与至少一第二请求;
    步骤S200:检测所述第一请求和/或第二请求是否符合预设条件;
    步骤S300:根据检测结果,处理所述第一请求和/或所述第二请求。
  27. 根据权利要求26所述的方法,其特征在于,所述步骤S100,包括以下至少一种:
    响应于至少一第一请求,获取至少一第二请求;
    响应于同时获取至少一第一请求与至少一第二请求;
    响应于在获取至少一第一请求后的预设时长内,获取至少一第二请求;
    响应于第一请求显示语音交互应用的交互界面后,获取第二请求。
  28. 根据权利要求26所述的方法,其特征在于,所述第一请求和/或第二请求符合预设条件,包括以下至少一项:
    所述第一请求为进入语音交互应用的交互界面的请求,所述第二请求具有关联的历史交互内容;
    所述第一请求和/或第二请求涉及隐私。
  29. 根据权利要求28所述的方法,其特征在于,所述步骤S300,包括以下至少一项:
    若所述第一请求和/或所述第二请求涉及隐私,则基于第一预设策略进行处理;
    若所述第一请求和/或所述第二请求不涉及隐私,则基于第二预设策略进行处理;
    若所述第一请求为进入语音交互应用的交互界面的请求,所述第二请求具有关联的历史交互内容,基于第三预设策略对所述第二请求进行处理。
  30. 根据权利要求29所述的方法,其特征在于,所述基于第一预设策略进行处理,包括以下至少一种:
    若所述第一请求或所述第二请求涉及隐私,则不输出或暂停输所述第一请求或所述第二请求的响应内容;
    若所述第一请求或所述第二请求涉及隐私,则对所述第一请求和/或所述第二请求的响应内容进行预设处理,输出处理后的响应内容;
    若所述第一请求或所述第二请求涉及隐私,则根据所述第一请求或所述第二请求涉及的隐私类型处理所述第一请求或所述第二请求;
    若所述第一请求和所述第二请求涉及隐私,则不输出或暂停输出所述第一请求和所述第二请求的响应内容;
    若所述第一请求和所述第二请求涉及隐私,则根据所述第一请求和所述第二请求涉及的隐私类型处理所述第一请求和所述第二请求;
    转换所述第一请求和/或所述第二请求的响应内容的输出方式并输出;
    将所述第一请求和/或所述第二请求的响应内容转发到安全设备上进行输出;
    和/或,所述基于第二预设策略进行处理,包括以下至少一种:
    分别输出或组合输出所述第一请求和所述第二请求的响应内容;
    输出所述第一请求或所述第二请求的响应内容。
  31. 根据权利要求30所述的方法,其特征在于,所述根据所述第一请求和所述第二请求涉及的隐私类型处理所述第一请求和所述第二请求,包括以下至少一种:
    根据所述第一请求和所述第二请求涉及的隐私类型分别对所述第一请求和所述第二请求的响应内容进行处理,输出处理结果;
    根据隐私类型的优先级和/或请求优先级处理对应请求的响应内容,输出第一处理结果,和/或,基于所述第一处理结果和预设操作对另一请求的响应内容进行处理,输出第二处理结 果。
  32. 根据权利要求28所述的方法,其特征在于,检测所述第二请求是否具有关联的历史交互内容,包括:
    若有未完成的历史交互内容,则检测所述第二请求是否与所述未完成的历史交互内容关联;和/或,
    若有未完成的历史交互内容,则检测所述第二请求是否与所述未完成的历史交互内容关联,若所述第二请求与所述未完成的历史交互内容无关联,则检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与所述第二请求关联的交互结果和/或交互问题;和/或,
    若没有未完成的历史交互内容,则检测已完成的历史交互内容的交互结果和/或交互问题中是否具有与所述第二请求关联的交互结果和/或交互问题。
  33. 根据权利要求29所述的方法,其特征在于,所述基于第三预设策略对所述第二请求进行处理,包括:
    若所述第二请求具有关联的历史交互内容,则对所述第二请求进行第一预设处理;和/或,
    若所述第二请求不具有关联的历史交互内容,则对所述第二请求所述交互界面进行第二预设处理。
  34. 根据权利要求33所述的方法,其特征在于,所述第一预设处理,包括以下至少一种:
    所述第二请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容或基于所述未完成的历史交互内容的提示信息;
    所述第二请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容和所述第二请求的交互结果;
    所述第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,在所述交互界面显示关联的至少一交互结果和/或交互问题,所述至少一交互结果和/或交互问题分别对应一选项;
    所述第二请求与已完成的历史交互内容的交互结果和/或交互问题关联时,基于关联的至少一交互结果和/或交互问题在所述交互界面显示所述第二请求的至少一交互结果,所述至少一交互结果分别对应一选项;
    根据关联的历史交互内容对所述第二请求进行第三预设处理,所述预设处理包括更正、隐藏、拆分中的至少一种;
    所述第二预设处理,包括:
    在所述交互界面显示新的交互内容,以输出所述第二请求的交互结果。
  35. 根据权利要求29所述的方法,其特征在于,所述基于第三预设策略对所述第二请求进行处理,包括:
    若所述第二请求具有关联的历史交互内容,则执行以下处理中的至少一项:
    所述第二请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容或基于所述未完成的历史交互内容的提示信息;
    所述第二请求与未完成的历史交互内容关联时,在所述交互界面显示所述未完成的历史交互内容和所述第二请求的交互结果;
    还包括:
    检测处理设备是否涉及隐私;
    当处理设备涉及隐私时,将涉及隐私的历史交互内容显示在关联设备上,以将不同的窗口和/或控件显示在不同的设备上。
  36. 一种处理设备,其中,所述处理设备包括:存储器、处理器,其中,所述存储器上存储有处理程序,所述处理程序被所述处理器执行时实现如权利要求1、15、26中任一项所述的处理方法的步骤。
  37. 一种可读存储介质,其中,所述可读存储介质上存储有计算机程序,所述计算机程序被处理器执行时实现如权利要求1、15、26中任一项所述的处理方法的步骤。
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