WO2022239539A1

WO2022239539A1 - Information processing device, information processing method, and information processing program

Info

Publication number: WO2022239539A1
Application number: PCT/JP2022/014724
Authority: WO
Inventors: 元太百合野; 健大駒宮
Original assignee: ユニ・チャーム株式会社
Priority date: 2021-05-14
Filing date: 2022-03-25
Publication date: 2022-11-17
Also published as: CN117337441A; JP2022175946A; JP2023115152A

Abstract

The information processing device (100) according to the present application is characterized by comprising: a first acquisition unit (133) for acquiring user information relating to a user; a first identification unit (134) for identifying, on the basis of the user information, the type of a worn article that is an article worn by the user; a second acquisition unit (135) for acquiring body shape information relating to the body shape of the user; and a second identification unit (136) for identifying, on the basis of the body shape information, the size of a worn article belonging to the type of worn article identified by the first identification unit (134).

Description

Information processing device, information processing method and information processing program

The present invention relates to an information processing device, an information processing method, and an information processing program.

Conventionally, a technique for proposing absorbent articles based on ADL (Activities of Daily Living) is known.

JP 2019-139739 A JP 2018-181388 A

However, the above-mentioned conventional technology merely proposes absorbent articles based on ADL, and may be limited in responding to various needs of users. There is room for improvement in this regard.

This application has been made in view of the above, and aims to identify the most suitable wearing article for the user.

An information processing apparatus according to the present application includes a first acquisition unit that acquires user information about a user; an identifying unit, a second obtaining unit that obtains body type information about the body type of the user, and a size of a wearing article that belongs to the type of wearing article that has been identified by the first identifying unit based on the body type information. and a second specifying unit.

According to one aspect of the embodiment, it is possible to identify the optimal wearing article for the user.

FIG. 1 is a diagram illustrating an example of information processing executed by an information processing apparatus according to an embodiment; FIG. 2 is a diagram illustrating an example of questions according to the embodiment. FIG. 3 is a diagram showing a chat screen according to the embodiment. FIG. 4 is a diagram showing a chat screen according to the embodiment. FIG. 5 is a diagram illustrating an example of the configuration of an information processing system according to the embodiment; 6 is a diagram illustrating an example of a user information storage unit according to the embodiment; FIG. 7 is a diagram illustrating an example of a body shape information storage unit according to the embodiment; FIG. 8 is a diagram illustrating an example of a product information storage unit according to the embodiment; FIG. FIG. 9 is a flowchart illustrating an example of the flow of information processing executed by the information processing apparatus according to the embodiment; FIG. 10 is a diagram illustrating an example of a hardware configuration;

At least the following matters become clear from the description of this specification and the attached drawings.

a first acquisition unit that acquires user information about a user; a first identification unit that identifies a type of worn article that is an article worn by the user based on the user information; and A second acquisition unit that acquires body shape information related to a body shape; and a second specifying unit that specifies, based on the body shape information, a size of a wearing article belonging to the type of wearing article specified by the first specifying unit. An information processing device characterized by:

According to such an information processing device, for example, wearing articles such as gender, age, living conditions, physical conditions, diapers, sanitary products, light incontinence liners, and light incontinence pads are used. Acquire user information such as the subject. Based on the user information, the information processing device identifies the brand of the worn article as the type of worn article. Thereby, the information processing device can specify the type of wearing article suitable for the user.

Furthermore, the information processing device acquires body shape information obtained by analyzing an image of the user's body. Then, the information processing device identifies the size of the wearing article belonging to the brand of the wearing article based on the body shape information. In this way, since the information processing apparatus uses the body shape information obtained by analyzing the captured image of the user's body, for example, when the measurement is performed manually using a tape measure or the like, the measurement may be uneven or may occur. Errors and the like can be reduced. As a result, the information processing device can specify the size of the worn article with higher accuracy.

For example, it is often difficult for the user to select a diaper, sanitary product, light incontinence liner, light incontinence pad, and other wearable items according to the user's preference. In addition, the number of wearing articles proposed to the user tends to be very large due to the combination of the brand of the wearing article and the size of the wearing article belonging to the brand of the wearing article. In this case, the user needs to select a suitable wearing article from among a plurality of wearing articles. However, in many cases, it is not possible for a user to make a clear judgment as to whether a worn article is suitable for him/herself or not without actually using it. It may not be possible to easily identify the optimal combination with the size of the wearing article. Therefore, the information processing apparatus identifies the type of worn article, and then identifies the size of the worn article belonging to the type, thereby identifying a more appropriate worn article for the user. Thereby, the information processing device can identify the optimal wearing article for the user.

In addition, the information processing device acquires living information related to the living situation of the user as the user information, and identifies the type of the wearing article according to the living information.

According to such an information processing device, since the type of worn article is specified according to life information, it is possible to specify the type of worn article that is most suitable for the user.

In addition, the information processing device acquires physical information related to the body of the user as the user information, and identifies the type of the wearing article according to the physical information.

According to such an information processing device, since the type of worn article is specified according to the body information, it is possible to specify the type of worn article that is most suitable for the user.

Further, the information processing device may include, as the user information, information relating to whether or not the wearing article is used by the user or information relating to whether or not the wearing article is to be used by a user who is cared for by the user. Acquiring information, and depending on information on whether the wearing article will be used by the user or information on whether the wearing article will be used by the user who is cared for by the user, Identify the type of item.

According to such an information processing device, according to the information on whether or not the worn article will be used by the user or the information on whether or not the worn article will be used by the user who is cared for by the user, Since the type of article is specified, it is possible to specify the type of wearing article that is most suitable for the user.

The information processing device also identifies the brand of the worn article as the type of the worn article.

According to such an information processing device, since the brand of the worn article is specified as the type of worn article, it is possible to specify the type of worn article that is most suitable for the user.

Also, the information processing device acquires the user information via a predetermined message application.

According to such an information processing device, since user information is acquired via a predetermined message application, it is possible to acquire various types of information for specifying the type of wearing article that is most suitable for the user.

In addition, after the type of the worn article is identified, the information processing device identifies the size of the worn article belonging to the type of the worn article according to the body shape information.

According to such an information processing apparatus, after the type of the wearing article is specified, the size of the wearing article belonging to the type of the wearing article is specified according to the body type information, so the optimal wearing article for the user is specified. can do.

Further, the information processing device acquires corrected body type information obtained by correcting the body type information according to the type of the worn article, and specifies the size of the worn article according to the corrected body type information.

According to such an information processing device, since the size of the worn article is specified according to the corrected body type information, it is possible to specify the optimal worn article for the user.

In addition, the information processing device acquires body shape information estimated based on a photographed image of the user's body shape.

According to such an information processing apparatus, in order to acquire body shape information estimated based on a photographed image of the user's body shape, it is possible to acquire various types of information for specifying the optimal wearing article for the user. can be done.

In addition, the information processing device notifies the user or the user of information related to the worn article belonging to the type of worn article.

According to such an information processing device, since the user or the user is notified of the information on the wearing article belonging to the type of the wearing article, it is possible to notify the user of the information on the wearing article that is most suitable for the user.

In addition, the information processing device notifies the user or the user of information regarding the size of the worn article belonging to the type of the worn article.

According to such an information processing apparatus, since the information regarding the size of the wearing article belonging to the type of the wearing article is notified to the user or the user, it is possible to notify the information regarding the optimal wearing article for the user. .

In addition, the information processing device notifies the user or the user of body shape information about the user's body shape together with information about the size of the worn article.

According to such an information processing device, in order to notify the user or the user of the body shape information about the body shape of the user together with the information about the size of the worn article, the information about the optimal worn article for the user is notified. be able to.

In addition, the information processing device notifies the user or the user of information regarding the purchase of the worn article belonging to the type of the worn article.

According to such an information processing device, since the user or the user is notified of the information on the purchase of the wearing article belonging to the type of the wearing article, the information on the optimum wearing article for the user can be notified. .

An example of a form (hereinafter referred to as "embodiment") for implementing an information processing device, an information processing method, and an information processing program will be described in detail below with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program are not limited by this embodiment. Also, in the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

[Embodiment]
[1. Example of information processing indicated by information processing device]
An example of information processing executed by the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of information processing executed by an information processing apparatus 100 according to an embodiment.

In the example of FIG. 1, the information processing device 100 identifies the type of product (an example of a wearable item) based on the answer to the question notified on the chat. Next, an example will be described in which the information processing apparatus 100 acquires the body shape information of the user who uses the product from the external server 20 and identifies the size of the product belonging to the product type based on the body shape information.

In the example of FIG. 1, it is assumed that a predetermined message application is installed in advance on the terminal device 10 used by the user. In this case, the terminal device 10 can send and receive messages on the chat using a predetermined message application. Moreover, the user here is a caregiver who takes care of the user who uses the worn article. That is, the user may be a cared person. A user who uses the terminal device 10 may be a caregiver or a user who uses a wear item.

As shown in FIG. 1, the information processing device 100 receives a chat from the terminal device 10 via a predetermined message application (step S1). In this case, the information processing device 100 can transmit and receive messages to and from the terminal device 10 on chat via a predetermined message application. For example, the information processing apparatus 100 receives a request for a message according to a user's operation on the message displayed on the chat.

Subsequently, the information processing device 100 notifies the question on the chat (step S2). For example, the information processing apparatus 100 notifies, as questions, questions about the user's physical condition, questions about the state of urine leakage, questions about the person who uses the product, questions about the scene in which the product is used, and the like.

Then, the information processing device 100 receives an answer to the question on the chat (step S3). For example, the information processing apparatus 100 receives an answer to each question in the form of selecting an option notified together with the question.

Here, the order of questions will be explained using FIG. FIG. 2 is a diagram illustrating an example of questions according to the embodiment. Note that the contents described with reference to FIG. 2 correspond to the processing of steps S2 to S3 in FIG.

In the example of FIG. 2, the information processing device 100 notifies a question regarding the user's physical condition as the question Q1. In this case, the information processing apparatus 100 asks, for example, "Please select the one that is closest to the person who uses diapers." ” is notified. Information processing apparatus 100 then accepts the option selected by the user as an answer to question Q1. Here, it is assumed that the user has selected "sit".

Subsequently, the information processing device 100 notifies a question regarding the state of urine leakage as question Q2. In this case, the information processing apparatus 100 asks, for example, "Please select a situation in the event of urine leakage," and asks, "To the extent that underwear gets wet," "To the extent that pants get wet," and "To urinate once." A certain amount leaks at a time" is notified. Information processing apparatus 100 then accepts the option selected by the user as an answer to question Q2. Here, it is assumed that the user has selected "the extent to which pants get wet".

Subsequently, the information processing device 100 notifies a question regarding the entity using the product as question Q3. In this case, the information processing apparatus 100, for example, notifies a question such as "Who uses diapers?" and options such as "me" and "other than me". Information processing apparatus 100 then accepts the option selected by the user as an answer to question Q3. Here, it is assumed that the user has selected "other than me".

Subsequently, the information processing device 100 notifies a question regarding the use scene of the product as question Q4. In this case, the information processing apparatus 100 asks, for example, "Please select a diaper that is particularly important in selecting diapers." Inform your choices. Information processing apparatus 100 then accepts the option selected by the user as an answer to question Q4. Here, it is assumed that the user has selected "Do not wet underwear or clothes with urine".

In this way, the information processing apparatus 100 accepts, as answers to each of the questions Q1 to Q4, answers such as "I can sit", "How much my pants get wet", "Other than me", and "I can't get my underwear or clothes wet with urine". .

Return to the description of Figure 1. The information processing device 100 identifies the product type based on the reply (step S4). For example, the information processing device 100 responds to each of the questions Q1 to Q4 based on the answers such as "I can sit", "How much my pants get wet", "Other than me", and "I can't get my underwear or clothes wet with urine". Identify the product brand. Here, it is assumed that the information processing apparatus 100 specifies "healthy diapers" as the product brand.

Subsequently, the information processing device 100 notifies information regarding the product type on the chat (step S5). For example, the information processing apparatus 100 notifies a message displaying products belonging to "healthy diapers".

Then, the information processing apparatus 100 notifies the message "Let's take a picture of the user's figure" on the chat and the information for transitioning to the content for taking the picture of the user's figure. Here, it is assumed that the user performs a predetermined operation on the information for transitioning to the content for photographing the user's body shape, and transitions to the content for photographing the user's body shape.

Subsequently, the terminal device 10 transmits an image of the body shape of the user to the external server 20 (step S6). For example, a user operates the terminal device 10 and photographs the user. Then, the terminal device 10 photographs the front and side of the user while the user is wearing clothes. The terminal device 10 also transmits images of the front and side of the user to the external server 20 . At this time, the terminal device 10 may transmit a plurality of front and side images to the external server 20 .

Then, the external server 20 analyzes the received image using conventional techniques such as image analysis, and generates body type information of the user. For example, the external server 20 generates three-dimensional body shape information such as a human body model of the user based on the received front and side images.

Subsequently, the information processing device 100 acquires the user's body type information from the external server 20 (step S7). For example, the information processing apparatus 100 acquires, from the external server 20, information that characterizes the body shape among the body shape information. To give a more specific example, the information processing device 100 controls the waist and groin areas (hereafter referred to as leg openings), which are locations where the product comes into contact with parts of the user's body when the product is used. may be), to obtain information about thigh thickness, hip circumference, etc.

Then, the information processing device 100 identifies the size of the product belonging to the product type based on the body shape information (step S8). For example, assume that the waist size of the user is 82 cm. In this case, the information processing apparatus 100 identifies the size of the diaper belonging to the "healthy diaper" as the L size based on the size of the waist in the body type information.

Subsequently, the information processing device 100 notifies the product-related information on the chat (step S9). For example, the information processing apparatus 100 notifies, as information about the product, the type of product such as “healthy diaper”, information on size such as L size, and information for transitioning to content for purchasing the product or an image of the product. .

In the prior art, there were cases where the absorbent article was only proposed based on ADL, and it was limited to respond to the various needs of users. Therefore, the information processing apparatus 100 according to the embodiment acquires user information about the user, and identifies the type of worn article based on the user information. Further, the information processing apparatus 100 acquires the body type information of the user, and identifies the size of the wearing article belonging to the identified type of wearing article based on the body type information. Thereby, the information processing apparatus 100 can identify the optimal wearing article for the user.

[2. Example of chat screen]
Next, the chat screen will be described with reference to FIG. FIG. 3 is a diagram illustrating an example of a chat screen according to the embodiment; In the example of FIG. 3, transmission and reception of messages on the chat between the chatbot and the user will be described. Note that the chat screen shown in FIG. 3 is displayed on the terminal device 10 .

First, as shown in the chat screen C20, the chatbot sends a message regarding the "recommended product diagnosis", which reads, "Are you having trouble choosing urinary care products and disposable diapers for adults?" We will propose products and sizes! Please answer four questions first so that we can deliver the best information for you." Next, the chatbot sends a message asking, "Are you the one who uses urinary care products and diapers?" do. Thus, the terminal device 10 receives answers to the questions shown in FIG. 2 (step S21).

Also, as shown in the chat screen C21, the chatbot sends a message regarding whether or not the product has been used. In response to this, the user sends a message saying "Yes (A/B)". Next, the chatbot sent a message saying, "Thank you for your response. Now, I would like to ask you a question about your physical condition and urine leakage. First, tap 'Recommended product diagnosis' from the menu." Send. Thereby, the terminal device 10 further receives answers to the questions shown in FIG. 2 (step S22).

Then, as shown in the chat screen C22, the chatbot sends information MA221 regarding the type of product specified based on the answer to the question, along with "As a result of the diagnosis, here is the recommended product C." In this way, the terminal device 10 displays the information MA221 regarding the product type (step S23).

Next, as shown in the chat screen C23, the chatbot says, "It is important to choose a size that fits your body in order to prevent troubles such as leakage. !” along with the information R231 for measuring body shape information such as “Optimal size diagnosis Quickly diagnose the optimal size of the recommended product with just a smartphone!” In the example of FIG. 3, the information R231 for measuring the body type information further includes usage examples such as "basic information input", "shooting with smartphone", and "diagnosis result", and body type such as "start size diagnosis". It includes information for transitioning to content for shooting. Accordingly, the terminal device 10 displays information for transitioning to content for photographing the body shape of the user.

In this way, the terminal device 10 can identify the type of product and the size of the product while communicating with the user. Thereby, the terminal device 10 can specify the optimum product for the user.

[3. Example of chat screen]
Next, with reference to FIG. 4, a chat screen for a product whose size does not need to be specified will be described. FIG. 4 is a diagram illustrating an example of a chat screen according to the embodiment; In the example of FIG. 4, description similar to that of FIG. 3 is omitted.

In the example of Fig. 4, it is assumed that the product is a light incontinence liner. First, as shown in chat screen C30, terminal device 10 receives an answer to the question shown in FIG. 2 (step S31).

Subsequently, as shown in the chat screen C31, the terminal device 10 further accepts answers to the questions shown in FIG. 2 (step S32).

Then, as shown in the chat screen C32, the chatbot sends information MA321 about the product specified based on the answer to the question, along with "As a result of the diagnosis, here is the recommended product C." In this manner, the terminal device 10 displays the information MA321 regarding the product.

In this way, while communicating with the user, the terminal device 10 does not specify the size of the product if the size of the product does not need to be specified. As a result, the terminal device 10 executes specific processing according to the product, and thus usability can be improved. For example, in the case of the aforementioned light incontinence liner, the body size measurement is not necessary because the size is determined by the amount of absorption, not the body shape. For this reason, the terminal device 10 separates the process of providing information about products into the process of acquiring user information and the process of measuring the body shape, thereby performing the body shape measurement for users who do not need to measure the body shape. You can provide information about the product without

[4. Configuration of information processing system]
Next, the configuration of the information processing system 1 according to the embodiment will be described using FIG. FIG. 5 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 5 , the information processing system 1 includes a terminal device 10 , an external server 20 and an information processing device 100 . The terminal device 10, the external server 20, and the information processing device 100 are communicably connected via a network N by wire or wirelessly. The information processing system 1 shown in FIG. 5 may include a plurality of terminal devices 10, a plurality of external servers 20, and a plurality of information processing apparatuses 100. FIG.

The terminal device 10 according to the embodiment is an information processing device used by a user who accesses content such as web content displayed on a browser and content for applications. In addition, the terminal device 10 has a camera function, and can shoot an object using an in-camera or an out-camera.

For example, the terminal device 10 is a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or the like. Note that the terminal device 10 may be a smart speaker, a wearable device, or the like.

The external server 20 according to the embodiment is an information processing device that provides various types of information, and is realized by, for example, a server device or a cloud system. For example, the external server 20 analyzes an image showing the body shape of the user captured by the user, and provides the information processing apparatus 100 with the analysis result.

Also, the external server 20 may function like a database server. For example, the external server 20 receives an analysis result obtained by analyzing an image showing the body shape of the user via a predetermined message application pre-installed in the terminal device 10, and stores the analysis result in a predetermined storage unit. do. Then, the external server 20 provides the information processing device 100 with the analysis result. It should be noted that the external server 20 may provide various types of information other than the analysis result of the image. For example, the external server 20 may store any information as long as it characterizes the body shape of the user. Then, the external server 20 may provide the information processing device 100 with information that characterizes the body shape of the user.

The information processing device 100 according to the embodiment is an information processing device that can communicate with various devices via a network N such as the Internet, and is realized by, for example, a server device or a cloud system. For example, the information processing device 100 is communicably connected to various other devices via a network N. FIG.

[5. Configuration of Information Processing Device]
Next, the configuration of the information processing apparatus 100 according to the embodiment will be described using FIG. FIG. 5 is a diagram illustrating a configuration example of the information processing apparatus 100 according to the embodiment. As shown in FIG. 5, the information processing apparatus 100 has a communication section 110, a storage section 120, and a control section .

(Regarding communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information to and from other various devices.

(Regarding storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 has a user information storage unit 121 , a figure information storage unit 122 and a product information storage unit 123 .

(Regarding the user information storage unit 121)
The user information storage unit 121 according to the embodiment stores various information about the user. Here, FIG. 6 shows an example of the user information storage unit 121 according to the embodiment. In the example shown in FIG. 6, the user information storage unit 121 has items such as "user ID (Identifier)" and "user information". For example, "user information" has items such as "sex", "age", "living situation", "physical condition", and "user who uses the product".

"User ID" is an identifier that identifies a user. "Gender" is information about the gender of the user associated with the "user ID". "Age" is information about the age of the user associated with the "user ID".

"Living situation" is information about the living situation of the user associated with the "user ID". For example, the living situation includes information on whether the user lives alone or with a family, information on whether the user uses a day service or nursing care facility, and the like.

"Physical condition" is information about the physical condition of the user associated with the "user ID". For example, the physical condition includes information regarding whether the user can walk alone, information regarding ADL, and the like. The information about ADL includes information about the regularity of waking up and going to bed, and information about personal actions such as changing clothes, styling hair, washing the face, eating, excreting, bathing, and the like. In addition, the information on ADL includes information on locomotion such as walking conditions indoors or outdoors. In addition, the information about ADL may further include information such as actions when doing housework, actions when using transportation facilities, etc., in addition to information about personal actions and moving actions.

"User who uses the product" is information about whether the user who uses the product is a user or a care recipient. For example, "user who uses the product" is information regarding whether the user purchases the product himself or a caregiver who takes care of the user purchases the product.

For example, in FIG. 6, "U1" identified by the user ID has sex "SE1", age "OL1", living condition "LI1", and physical condition "PC1". and the user who uses the product is "CG1". In the example shown in FIG. 6, the gender and the like are represented by abstract codes such as "SE1", but the gender and the like are numerical values, character strings, and file formats including information on gender. good too.

For the user who uses the product, "0" is stored as a flag when the user purchases the product by himself/herself, and "1" is stored when the caregiver who takes care of the user purchases the product. may be stored.

(Regarding body type information storage unit 122)
The body shape information storage unit 122 according to the embodiment stores various types of information about the body shape of the user. Here, FIG. 7 shows an example of the body type information storage unit 122 according to the embodiment. In the example shown in FIG. 7, the body shape information storage unit 122 has items such as "user ID", "waist", "leg opening", "thigh thickness", and "weight information".

"User ID" is an identifier that identifies a user. "Waist" is information about the waist circumference of the user associated with the "user ID". "Grip" is information about the circumference of the groin of the user associated with the "user ID".

"Thigh thickness" is information about the circumference of the user's thigh associated with the "user ID". "Weight information" is a value indicating the weight corresponding to each of the waist, leg opening, and thigh thickness associated with the "user ID".

For example, in FIG. 7, "U1" identified by the user ID has "PW1" waist, "PG1" leg opening, "PT1" thigh thickness, and "PT1" weight information. WE1”. In the example shown in FIG. 7, the waist and the like are represented by abstract codes such as "PW1", but the waist and the like may be numerical values or a file format including information on the waist. Items stored in the body type information storage unit 122 may include hip circumference and the like in addition to the above example.

(Regarding product information storage unit 123)
The product information storage unit 123 according to the embodiment stores various information regarding products. Here, FIG. 8 shows an example of the product information storage unit 123 according to the embodiment. In the example shown in FIG. 8, the product information storage unit 123 has items such as "product ID", "type", "product", and "size".

"Product ID" is an identifier that identifies the product. “Type” is information about the type of product associated with the “product ID”. “Product” is information about the product associated with the “product ID”. "Size" is information about the size of the product associated with the "product ID".

For example, in FIG. 8, "M1" identified by the product ID has a type of "UA1", a product of "AR1", and a size of "PD1". In the example shown in FIG. 8, the types and the like are represented by abstract codes such as "UA1", but the types and the like are numerical values, character strings, file formats including information about the types, and the like. good too.

(Regarding the control unit 130)
The control unit 130 is a controller, and for example, various programs (information processing programs) stored in a storage device inside the information processing apparatus 100 are controlled by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. example) is implemented by executing the RAM as a work area. Also, the control unit 130 is a controller, and is implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 5, the control unit 130 includes a reception unit 131, a notification unit 132, a first acquisition unit 133, a first identification unit 134, a second acquisition unit 135, and a second identification unit 136. and implements or executes the information processing functions and actions described below. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 5, and may be another configuration as long as it performs information processing described later. Further, the connection relationship between the processing units of the control unit 130 is not limited to the connection relationship shown in FIG. 5, and may be another connection relationship.

(Regarding the reception unit 131)
The reception unit 131 receives various information and various requests. Specifically, the accepting unit 131 accepts a chat from the terminal device 10 via a predetermined message application. In this case, the receiving unit 131 can transmit and receive messages to and from the terminal device 10 on chat via a predetermined message application. For example, the accepting unit 131 accepts a request for a message according to a user's operation on the message displayed on the chat.

Also, the reception unit 131 receives answers to questions on the chat. For example, the receiving unit 131 receives an answer to each question in the form of selecting an option notified together with the question. The accepting unit 131 then stores the accepted answer in the user information storage unit 121 .

(Regarding the notification unit 132)
The notification unit 132 notifies various information. Specifically, the notification unit 132 notifies the message on the chat. For example, the notification unit 132 notifies a question on chat. To give a more specific example, the notification unit 132 asks, as questions, questions about the physical condition of the user, questions about the state of urine leakage, questions about the person who uses the product, and questions about the scene of using the product. Notification of questions, etc.

In addition, the notification unit 132 notifies the user of information on products belonging to the product type. For example, the notification unit 132 stores, as information about products stored in the product information storage unit 123, a product type such as “healthy diapers”, size information such as L size, and information for transitioning to content for purchasing the product. Alternatively, the terminal device 10 is notified of the product image.

(Regarding the first acquisition unit 133)
The first acquisition unit 133 acquires various kinds of information. For example, the first acquisition unit 133 acquires user information such as the user's sex, age, living condition, physical condition, and subject who uses the product from the user information storage unit 121 .

(Regarding the first identification unit 134)
The first identification unit 134 identifies the type of product worn by the user based on the user information. For example, the first identifying unit 134 identifies the product type based on user information stored in the user information storage unit 121 . To give a more specific example, the first identifying unit 134 selects “I can sit”, “How much my pants get wet”, “Other than me”, “Underwear or Based on the user information such as "clothes should not get wet with urine", "Healthy Diaper" is specified as a product brand.

(Regarding the second acquisition unit 135)
The second acquisition unit 135 acquires various information. For example, the second acquisition unit 135 acquires the user's body type information from the external server 20 . In this case, the second acquisition unit 135 acquires, from the external server 20, information that characterizes the body shape among the body shape information. To give a more specific example, the second acquiring unit 135 acquires the waist, leg opening, thigh thickness, hip circumference, which are the parts of the user's body that come into contact with the product when the product is used. Get information about, etc. Then, the second acquisition unit 135 stores the acquired body type information in the body type information storage unit 122 .

(Regarding the second specifying unit 136)
The second specifying unit 136 specifies the size of the product belonging to the product type specified by the first specifying unit based on the body type information. For example, assume that the waist size of the user is 82 cm. In this case, the second identifying unit 136 identifies the size of the diaper belonging to the "healthy diaper" as L size based on the size of the waist in the body type information.

[6. Processing procedure]
Next, the procedure of information processing executed by the information processing apparatus 100 according to the embodiment will be described with reference to FIG. 9 . FIG. 9 is a flowchart showing an example of the flow of information processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 9, the reception unit 131 receives a chat (step S101). Specifically, the reception unit 131 receives a chat (message) from the terminal device 10 in which a predetermined message application is installed. For example, if the reception unit 131 has not received a chat (step S101; No), it waits until it receives a chat.

On the other hand, when the reception unit 131 has received a chat (step S101; Yes), the first acquisition unit 133 acquires user information (step S102). Then, the first identifying unit 134 identifies the product type based on the user information acquired by the first acquiring unit 133 (step S103).

Then, the second acquisition unit 135 acquires the user's body type information from the external server 20 (step S104). Further, the second identifying unit 136 identifies the size of the product belonging to the product type identified by the first identifying unit 134 based on the body shape information obtained by the second obtaining unit 135 (step S105).

Then, the notification unit 132 notifies the user of information on the product belonging to the product type (step S106). Specifically, the notification unit 132 notifies the terminal device 10 of information about the product belonging to the product type on the chat.

[7. Modification]
The information processing apparatus 100 described above may be embodied in various forms other than the above embodiment. Therefore, other embodiments of the information processing apparatus 100 will be described below.

[7-1. Product〕
In the above embodiments, the products are diapers, sanitary products, light incontinence liners, and light incontinence pads, but the products are not limited to these. For example, the product may be sanitary shorts or the like. Also, the product may be a combination of products. For example, the product may be a combination of a diaper and an incontinence pad. In this case, the diaper is the target of the size identification process. Also, the urine absorbing pad is not subject to the size-specific processing. At this time, the information processing apparatus 100 may continuously execute the process of identifying the type of the incontinence pad after executing the process of identifying the size of the diaper. As a result, the information processing apparatus 100 allows the user to consider using a combination of the diaper and the incontinence pad, so that it is possible to use the most suitable product for the user.

[7-2. question〕
In the above embodiment, an example in which the notification unit 132 of the information processing apparatus 100 according to the embodiment notifies each question has been described, but the present invention is not limited to this. For example, the notification unit 132 may notify questions other than the questions shown in FIG.

To give a more specific example, the notification unit 132 asks, “Whether you will purchase the diapers you will use yourself or the diapers that other people will use,” and “Who will change the diapers?” "Are you using diapers?", "Gender of people who use diapers", "Ages of people who use products", and "Types and diapers of diapers currently used" may be notified.

In addition, the notification unit 132 may notify the user so that the contents of the questions and the order of the questions are changed depending on whether the user purchases the product by himself or the user purchases the product for the user. good. For example, when the user purchases a product for the user, the notification unit 132 may further notify a question such as "How much time can you spare for nursing care?"

Note that the notification unit 132, when it is predicted that the user's degree of nursing care needs is equal to or higher than a predetermined threshold, or when the response cannot be accepted, the notification unit 132 displays the message "I am very sorry. There is a possibility.We are very sorry, but please call 0120-XXX-XXX.For inquiries by email, click here.https://xxx.xxxx.jp/xx" good. In addition, the notification unit 132 may notify questions whose order of questions is changed according to the gender obtained from the answers. In addition, the notification unit 132 may notify a question corresponding to the gender obtained from the answer. For example, women typically use absorbent articles such as sanitary napkins and are accustomed to wearing absorbent articles in their underwear, whereas men are unfamiliar with wearing absorbent articles in their underwear. . Therefore, when proposing light incontinence liners, etc., we can get women to understand by telling them that the specifications are similar to sanitary napkins, but it can be difficult for men to understand. It is preferable to ask the question in a different way.

[7-3. weight〕
In the above embodiment, an example was described in which the second identifying unit 136 of the information processing apparatus 100 according to the embodiment identifies the size of the product belonging to the product type identified by the first identifying unit based on the body type information. but not limited to this. For example, the second acquiring unit 135 acquires corrected body type information obtained by correcting the body type information according to the product type, and the second specifying unit 136 specifies the size of the product according to the corrected body type information. good.

To give a more specific example, the second acquisition unit 135 acquires information about the waist stored in the body type information storage unit 122 and information about the weight for the waist, and obtains a value obtained by multiplying the value of the waist by the weight. It is calculated as corrected body type information. Then, the second specifying unit 136 may specify the product size based on the corrected body type information. Thereby, the second specifying unit 136 of the information processing apparatus 100 according to the embodiment can specify the optimal product size for the user.

[7-4. Notification target]
In the above-described embodiment, an example in which the notification unit 132 of the information processing apparatus 100 according to the embodiment notifies the user of information regarding products belonging to the product type has been described, but the present invention is not limited to this. For example, the notification unit 132 may notify the user of information about products belonging to the product type. In this case, the information processing device 100 identifies the product type and product size by using the terminal device 10 for the product that the user uses. As a result, for example, users who do not receive nursing care can consider products that are most suitable for them.

[7-5. Product evaluation]
Furthermore, the notification unit 132 of the information processing apparatus 100 according to the embodiment may notify a message for receiving an evaluation of the proposed product after a predetermined period of time. For example, the notification unit 132 may notify a message such as "Please tell us the evaluation of the product proposed on X month Y" and information regarding options for selecting the evaluation of the product in five stages. It should be noted that the product evaluation does not have to be limited to 5 levels, and for example, the product may be evaluated using an arbitrary value.

In addition, the notification unit 132 may notify the user of a message that periodically asks the user about problems, requests, etc., in addition to the evaluation of the product. Thereby, the notification unit 132 can encourage continuous use of the service. In addition, the notification unit 132 can improve the quality of the service provided by periodically communicating with the user. In addition, since an appropriate product can be selected according to changes in the user's body and environment, the user can continue to use the optimum product.

[7-6. Information about the product]
Furthermore, the notification unit 132 of the information processing apparatus 100 according to the embodiment may notify information regarding products including body type information. For example, the notification unit 132 may notify information about the user's waist, leg opening, thigh thickness, and hip circumference along with information about products belonging to the product type. To give a more specific example, the notification unit 132 notifies the user that the user's waist is "82 cm", leg opening is "53 cm", thigh thickness is "53 cm", along with information related to the product belonging to the product type. Information that the waist is "54 cm" and the hip circumference is "93 cm" may be notified.

In addition, the notification unit 132 may notify information about the product, including information for transitioning to product-specific content in which the product description is displayed.

[7-7. Message content]
Furthermore, the notification unit 132 of the information processing apparatus 100 according to the embodiment may notify a message with changed content of the message based on the user information. For example, the notification unit 132 may notify a message in which the font or style of the message is changed according to gender or age. To give a more specific example, the notification unit 132 may notify a message using formal expressions when the user is an elderly person.

In addition, the notification unit 132 may notify a message in which information on the content of the message is changed according to gender or age. To give a more specific example, the notification unit 132 may notify a message specifying detailed operation procedures when the user is an elderly person. On the other hand, if the user is young, the notification unit 132 may notify the user with a message that briefly describes the main points of the operation procedure, because it is presumed that the user can easily handle the operation without specifying the operation procedure in detail. . As a result, the notification unit 132 of the information processing apparatus 100 according to the embodiment can notify an appropriate message according to the user information. By making it easier to use, users and users can consider the most suitable products.

[7-8. body measurement]
Furthermore, the information processing apparatus 100 according to the embodiment may associate and store in advance a user who wishes to have the body type measured and a user who does not want to have the body type measured. In this case, the notification unit 132 does not notify the information for transitioning to the content for photographing the body shape of the user when the user wants to measure the body shape. That is, only the specifying process for specifying the product type is executed.

On the other hand, the notification unit 132 notifies information for transitioning to content for photographing the user's body shape when the user wants to measure the body shape. That is, a specification process for specifying the product type and a specification process for specifying the size of the product are executed.

Note that the notification unit 132 may notify information for transitioning to content for inputting body type information. The notification unit 132 may also notify information for transitioning between content for inputting body type information and content for photographing the user's body type.

[7-9. Processing when there is no applicable size]
Furthermore, the notification unit 132 of the information processing apparatus 100 according to the embodiment may notify the type of a product similar to the product when there is no corresponding product size, such as when the user's body shape is too large. Then, the second identifying unit 136 identifies the size of the product belonging to the type of similar product. Then, the notification unit 132 may notify information about the product including the size of the product belonging to the similar product type. As a result, a product that matches the body shape of the user is proposed, so troubles such as leaks can be reduced.

It should be noted that any conventional technology may be used for the selection process of selecting similar products executed by the notification unit 132 . In addition, the notification unit 132 may perform the selection process based on the similarity of the values indicated by the ADLs of users who use similar products. For example, the notification unit 132 may select similar products when the ADL of a user using similar products is less than a predetermined threshold. On the other hand, the notification unit 132 does not select the similar product when the ADL of the user using the similar product is equal to or higher than the predetermined threshold.

[7-10. others〕
Of the above processes, all or part of the processes described as being performed automatically may be performed manually. Also, all or part of the processes described as being performed manually may be performed automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device illustrated is functionally conceptual and does not necessarily have to be physically configured as illustrated. That is, the specific form of distribution/integration of each device is not limited to the illustrated one. Further, all or part of each component may be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions.

Also, each of the processes described above may be executed in combination as appropriate within a non-inconsistent range.

Also, the above "section, module, unit" can be read as "means" or "circuit". For example, the first acquisition unit can be read as a first acquisition means or a first acquisition circuit.

[8. Hardware configuration]
Also, the terminal device 10, the external server 20, and the information processing device 100 according to the above-described embodiments are implemented by, for example, a computer 1000 configured as shown in FIG. FIG. 10 is a diagram illustrating an example of a hardware configuration; The computer 1000 is connected to an output device 1010 and an input device 1020 , and a bus 1090 connects an arithmetic device 1030 , a cache 1040 , a memory 1050 , an output IF (Interface) 1060 , an input IF 1070 and a network IF 1080 .

The arithmetic device 1030 operates based on programs stored in the cache 1040 and memory 1050, programs read from the input device 1020, and the like, and executes various processes. The cache 1040 is a cache such as a RAM that temporarily stores data used by the arithmetic device 1030 for various arithmetic operations. The memory 1050 is a storage device in which data used for various calculations by the arithmetic unit 1030 and various databases are registered, and is realized by ROM (Read Only Memory), HDD (Hard Disk Drive), flash memory, etc. memory.

The output IF 1060 is an interface for transmitting information to be output to the output device 1010 that outputs various information such as a monitor and a printer. It may be realized by a standard connector such as HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, keyboard, scanner, etc., and is realized by, for example, USB.

For example, the input device 1020 includes optical recording media such as CD (Compact Disc), DVD (Digital Versatile Disc), PD (Phase change rewritable disk), magneto-optical recording media such as MO (Magneto-Optical disk), tape media, It may be implemented by a device that reads information from a magnetic recording medium, a semiconductor memory, or the like. Also, the input device 1020 may be realized by an external storage medium such as a USB memory.

The network IF 1080 has a function of receiving data from another device via the network N and sending it to the arithmetic device 1030, and transmitting data generated by the arithmetic device 1030 via the network N to other devices.

Here, the arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic device 1030 loads a program from the input device 1020 or the memory 1050 onto the cache 1040 and executes the loaded program. For example, when the computer 1000 functions as the information processing device 100 , the arithmetic device 1030 of the computer 1000 implements the functions of the control unit 130 by executing the program loaded on the cache 1040 .

The embodiments of the present application have been described in detail above based on the drawings. However, these are examples, and the embodiments of the present application can be implemented in other forms with various modifications and improvements based on the knowledge of those skilled in the art, including the aspects described in the disclosure of the invention. is possible.

N network 1 information processing system 10 terminal device 20 external server 100 information processing device 110 communication unit 120 storage unit 121 user information storage unit 122 body type information storage unit 123 product information storage unit 130 control unit 131 reception unit 132 notification unit 133 first Acquisition unit 134 First identification unit 135 Second acquisition unit 136 Second identification unit

Claims

a first acquisition unit that acquires user information about the user;
a first identifying unit that identifies a type of worn article that is an article worn by the user based on the user information;
a second acquisition unit that acquires body type information about the user's body type;
and a second identifying unit that identifies a size of the wearing article belonging to the type of wearing article identified by the first identifying unit based on the body type information.
The first acquisition unit
Acquiring living information related to the living situation of the user as the user information,
The first specifying unit
The information processing apparatus according to claim 1, wherein the type of the wearing article is specified according to the lifestyle information.
The first acquisition unit
Acquiring physical information related to the body of the user as the user information,
The first specifying unit
3. The information processing apparatus according to claim 1, wherein a type of said wearing article is specified according to said body information.
The first acquisition unit
Acquiring, as the user information, information on whether the worn article is used by the user or information on whether the worn article is used by a user who is cared for by the user;
The first specifying unit
Identifying the type of the worn article according to information about whether the worn article will be used by the user or information about whether the worn article will be used by the user who is cared for by the user The information processing apparatus according to any one of claims 1 to 3, characterized in that:
The first specifying unit
The information processing apparatus according to any one of claims 1 to 4, wherein the brand of the worn article is specified as the type of the worn article.
The first acquisition unit
6. The information processing apparatus according to any one of claims 1 to 5, wherein said user information is acquired via a predetermined message application.
The second specifying unit
7. The method according to any one of claims 1 to 6, wherein after the type of the worn article is specified by the first specifying unit, the size of the worn article belonging to the type of the worn article is specified according to the body type information. 1. The information processing device according to 1.
The second acquisition unit
Acquiring corrected body type information obtained by correcting the body type information according to the type of the worn article,
The second specifying unit
The information processing apparatus according to any one of claims 1 to 7, wherein the size of the wearing article is specified according to the corrected body type information.
The second acquisition unit
9. The information processing apparatus according to any one of claims 1 to 8, wherein body type information estimated based on a photographed image of the user's body type is obtained.
The information processing apparatus according to any one of claims 1 to 9, further comprising a notification unit that notifies the user or the user of information related to the wearing article belonging to the type of the wearing article.
The notification unit
11. The information processing apparatus according to claim 10, wherein the user or the user is notified of information regarding the size of the worn article belonging to the type of the worn article.
The notification unit
12. The information processing apparatus according to claim 11, wherein body type information related to the user's body type is notified to the user or the user together with information related to the size of the worn article.
The notification unit
13. The information processing apparatus according to any one of claims 10 to 12, wherein the user or the user is notified of information related to purchase of the worn article belonging to the type of the worn article.
A computer-executed information processing method comprising:
a first acquisition step of acquiring user information about the user;
a first identifying step of identifying a type of worn article, which is an article worn by the user, based on the user information;
a second acquisition step of acquiring body type information about the user's body type;
and a second identifying step of identifying a size of the wearing article belonging to the type of wearing article identified in the first identifying step, based on the body type information.
a first acquisition procedure for acquiring user information about the user;
a first identification step of identifying a type of worn article, which is an article worn by the user, based on the user information;
a second acquisition procedure for acquiring body type information about the user's body type;
an information processing program for causing a computer to execute: a second specifying procedure for specifying a size of the wearing article belonging to the type of wearing article specified by the first specifying procedure based on the body type information;