JP2020144706A - Provision device, method for provision, provision program, and provision system - Google Patents

Abstract

To provide useful information for a user.SOLUTION: The provision device according to the present application includes: a reception unit for receiving purchase information showing a purchased absorptive product from a terminal device used by a user; a setting unit for setting a reward according to the purchase information received by the reception unit; and a provision unit for providing the user with the information determined according to the purchase information received by the reception unit.SELECTED DRAWING: Figure 1

Description

The present invention relates to a providing device, a providing method, a providing program, and a providing system.

Conventionally, a technique for selecting an absorbent article suitable for the wearer from various absorbent articles has been known. For example, there is known a technique of acquiring a wearer's life event from an SNS (Social Networking Service) and selecting an absorbent article according to the acquired life event (see, for example, Patent Document 1). Further, there is known a technique of collecting information on absorbent articles purchased as childcare records and providing them as marketing information to development makers and the like (see, for example, Patent Document 2).

Japanese Unexamined Patent Publication No. 2013-257779 Japanese Unexamined Patent Publication No. 2003-030422

However, it may not be possible to say that the above-mentioned conventional technology provides useful information for the user.

For example, in the above-mentioned Patent Document 1, it is estimated because the absorbent article suitable for the wearer is only estimated based on the information indirectly estimated from the information posted by the user in SNS or the like. The accuracy may not be good. Further, the above-mentioned Patent Document 2 merely provides information on childcare records to the user, and is useful information such as information on absorbent articles suitable for the wearer and information on products suitable for the wearer. Cannot be said to be provided to users.

The present application has been made in view of the above, and an object of the present application is to provide useful information for the user.

The providing device according to the present application includes a reception unit that receives purchase information indicating purchased absorbent goods from a terminal device used by the user, and a setting unit that sets a reward according to the purchase information received by the reception unit. It is characterized by having a providing unit that provides the user with information determined based on the purchase information received by the receiving unit.

According to one aspect of the embodiment, it is possible to provide useful information for the user.

FIG. 1 is a diagram showing an example of a provision system according to an embodiment. FIG. 2 is a diagram showing an example of a functional configuration of the terminal device according to the embodiment. FIG. 3 is a diagram showing an example of a functional configuration of the first application control unit according to the embodiment. FIG. 4 is a flowchart showing an example of the flow of processing executed by the first application according to the embodiment. FIG. 5 is a diagram showing an example of a top screen displayed by the terminal device according to the embodiment. FIG. 6 is a diagram showing an example of a point registration screen according to the embodiment. FIG. 7 is a diagram showing an example of a reading screen according to the embodiment. FIG. 8 is a diagram showing an example of the functional configuration of the providing device according to the embodiment. FIG. 9 is a diagram showing an example of information registered in the purchaser database according to the embodiment. FIG. 10 is a diagram showing an example of information registered in the wearer database according to the embodiment. FIG. 11 is a diagram showing an example of information registered in the purchase information database according to the embodiment. FIG. 12 is a diagram showing an example of information registered in the behavior information database according to the embodiment. FIG. 13 is a diagram showing an example of information registered in the environmental information database according to the embodiment. FIG. 14 is a diagram showing an example of information registered in the usage information database according to the embodiment. FIG. 15 is a flowchart showing an example of a flow of reception processing executed by the providing device according to the embodiment. FIG. 16 is a diagram showing an example of a point screen according to the embodiment. FIG. 17 is a flowchart showing an example of the flow of the providing process executed by the providing device according to the embodiment. FIG. 18 is a diagram showing a list of messages according to the embodiment. FIG. 19 is a diagram showing a first example of a message screen according to an embodiment. FIG. 20 is a flowchart showing an example of the flow of the presentation process executed by the providing device according to the embodiment. FIG. 21 is a diagram showing a second example of the message screen according to the embodiment. FIG. 22 is a flowchart showing an example of a flow of processing executed by the terminal device according to the embodiment using the usage information. FIG. 23 is a diagram showing an example of the hardware configuration.

The description of this specification and the accompanying drawings will clarify at least the following matters.

A reception unit that receives purchase information indicating the purchased absorbent goods (for example, an absorbent goods purchased by the user) from a terminal device used by the user, and a reward according to the purchase information received by the reception department. It is characterized by having a setting unit for setting the above and a providing unit for providing the user with information determined based on the purchase information received by the reception unit.

According to such a providing device, information determined based on the purchase information indicating the purchased absorbent article is provided to the user, so that, for example, the information on the purchased absorbent article or the purchased absorption is provided. Information about other absorbent articles related to the sex article can be provided to the user. As a result, the providing device can provide useful information for the user. For example, the providing device can appropriately provide information on the absorbent article. Further, according to such a providing device, since the reward is set for the input of the purchase information, as a result of promoting the input of the purchase information, it is possible to promote the improvement of the usefulness of the provided information.

In addition, according to such a providing device, the transmission / reception of purchase information input from the user in order to obtain rewards such as points and the transmission / reception of purchase information for providing information to the user are combined. Can be done. That is, according to such a providing device, it is possible to give a reward and provide information based on the purchase information by transmitting and receiving the purchase information once. Therefore, for example, communication in a computer that realizes the providing device. The amount can be reduced.

Here, the providing device may provide the user with information determined based on the wearer information regarding the wearer of the absorbent article and the purchase information.

According to such a providing device, it is possible to provide not only the purchased absorbent article but also the information determined based on the wearer who actually wears the absorbent article. For example, the providing device can provide information determined based on the absorbent article such as a diaper purchased by the parent of the infant and the information of the infant who actually wears the absorbent article. Further, for example, the providing device can provide information determined based on the absorbent article purchased by the user who cares for the parents and the information of the parents who actually wear the absorbent article. Therefore, the providing device can further improve the usefulness of the information provided to the user.

Further, the providing device may provide information about a product estimated based on the purchase information and the wearer information and having a predetermined relationship with the wearer indicated by the wearer information. ..

According to such a providing device, for example, a product based on information of an infant who actually wears a diaper, an elderly person who wears a diaper for long-term care, and a woman who is menstruating, instead of the user who purchased the absorbent article. Since information can be provided, useful information can be provided for the user.

Further, in the providing device, the wearer information is a record related to childcare, a record related to nursing care, or a record related to physiology, and the providing unit provides the user with information determined based on the wearer information. To do.

According to such a providing device, it is possible to provide the user with information determined based on various records regarding the wearer of the absorbent article. Therefore, for example, the usefulness of the information provided to the user can be determined. It can be further improved.

In addition, the providing device obtains information determined based on the wearer information regarding the wearer associated with the user and the purchase information indicating the absorbent article purchased by the user associated with the other wearer. It may be provided to the user.

According to such a providing device, for example, an absorbent article purchased by one user for a child and an absorbent article purchased by another user for another child of relatively similar age or age. Information can be provided based on the identity with. As a result, for example, it is possible to provide the user with information on an absorbent article that is presumed to have an appropriate size.

Further, the providing device may set a reward according to the amount of information of the purchase information.

For example, when the purchase information includes information indicating the price, store, or date and time when the user purchased the absorbent article in addition to the absorbent article, the providing device purchases the item. More rewards may be set than if the information only indicates the absorbent article.

According to such a providing device, for example, when the purchase information indicates not only the absorbent article but also the store where the absorbent article was purchased, the date and time of purchase, the price, and the like, a larger reward is provided. As a result, it is possible to encourage the user to register more detailed purchase information.

In addition, the providing device may provide the user with information determined based on the behavior information indicating the behavior of the user or the wearer of the absorbent article and the purchase information.

According to such a providing device, it is possible to provide not only the purchased absorbent article but also information according to the behavior of the user or the wearer. For example, when a user or a wearer performs a predetermined action, such a providing device proposes an appropriate absorbent article after the action, a number of absorbent articles to be possessed, and the like. Can be done.

In addition, the providing device may provide information determined based on the future behavior of the user or the wearer estimated based on the behavior information and the purchase information.

According to such a providing device, it is possible to propose an absorbent article to be purchased by the user, a number of absorbent articles to be possessed, and the like according to the future schedule of the user and the wearer. ..

In addition, the providing device may provide information according to the period until the future action estimated based on the action information is performed by the user.

According to such a providing device, for example, a user who participates in a certain event is proposed a absorbent article according to the event several days (for example, 5 days before) the event, and the day before the event. , Can suggest the number of absorbent items to bring to the event.

In addition, the providing device provides the user with information determined based on the future behavior of the user estimated based on the behavior information and the weather when the behavior is performed.

With such a providing device, it is possible to provide information in consideration of the future behavior of the user and the weather at that time. Therefore, for example, a proposal of an appropriate absorbent article that the user should possess can be made. It is possible to appropriately propose the number of absorbent articles to be possessed.

In addition, the providing device may provide the user with usage information indicating the usage state of the absorbent article indicated by the purchase information and information determined based on the purchase information.

According to such a providing device, for example, it is possible to provide information based on whether or not the user or the wearer can appropriately use the absorbent article. To give a more specific example, the providing device estimates whether or not the size of the diaper is appropriate from the usage information when the photo of the diaper purchased by the user is acquired as the usage information. However, it is possible to provide the user with information according to the specified result.

Further, the providing device acquires an image as the purchase information, sets a reward according to the purchase information indicating the absorbent article derived from the image, and sets the purchase information indicating the absorbent article derived from the image. The information determined based on the above may be provided to the user.

According to such a providing device, the user can obtain rewards such as points simply by photographing the appearance of the absorbent article, various two-dimensional codes, or the receipt of the store where the absorbent article was purchased. Can be done. As a result, the providing device facilitates the input of the purchase information by the user, and as a result, the input of the purchase information can be further promoted.

In addition, the providing device may provide the user with information related to the absorbent article indicated by the purchase information.

According to such a providing device, it is possible to repurchase the absorbent article actually purchased by the user, propose an absorbent article of a different size, and provide appropriate information to the user. can do.

The providing system also has a terminal device having a transmitter that transmits purchase information indicating the purchased absorbent article to the providing device. In addition, the providing system provides the user with a setting unit that sets a reward according to the purchase information transmitted from the terminal device and information determined based on the purchase information transmitted from the terminal device. It has a providing device having a providing unit and a providing unit.

According to such a provision system, information determined based on the purchase information indicating the purchased absorbent goods is provided to the user, so that useful information is provided to the user and the user is provided with the information. It is possible to promote the provision of appropriate information.

In addition, the provision program includes a reception procedure for accepting input of purchase information indicating the purchased absorbent goods, a first provision procedure for providing information on rewards according to the purchase information input by the user, and the above-mentioned. The computer is made to execute the second provision procedure of providing the user with the information determined based on the purchase information received by the reception procedure.

Such a provision program prompts the user who has entered the purchase information to enter the purchase information by displaying the information regarding the reward, and also determines the information based on the purchase information indicating the purchased absorbent goods. Can be provided to the user, so that useful information can be provided to the user.

Further, the providing program causes the computer to further execute an output procedure for outputting the purchase information received by the receiving procedure to a predetermined external device, and in the first providing procedure, the external device responds to the purchase information. Information on the set reward may be provided, and the second provision procedure may provide information determined by the external device based on the purchase information.

Since such a provision program transmits the purchase information from the same purchase information to the external device that sets the reward and provides the information, it is possible to reduce the amount of communication when the processing is distributed and executed. ..

Further, the providing system is a providing system including an absorbent article or a package of the absorbent article and a program mounted on the terminal, and the program is provided to the terminal device with the absorbent article or the absorbent. A first to provide information on a reception procedure for accepting input of visual information (for example, appearance such as a design, character, shape, etc.) of a package of an article, and a reward according to the visual information input by the user. 1 The provision procedure and the second provision procedure of providing the information determined based on the visual information received by the reception procedure to the user are executed.

According to such a provision system, when visual information indicating an absorbent article or an absorbent article is input, it is possible to set a reward and provide information based on the visual information to the user. It is possible to encourage the registration of information on the purchased absorbent goods and to provide appropriate information to the user.

Further, in the providing system, the visual information may be at least one of the design, characters, or shape of the absorbent article or the package of the absorbent article.

According to such a providing system, it is possible to provide information according to the absorbent article from visual information such as a pattern, characters, or a shape of the absorbent article or the package of the absorbent article. For example, as a result of realizing the input of visual information by photographing the absorbent article or the package, it is possible to promote the acquisition of the information of the purchased absorbent article and provide useful information to the user.

Hereinafter, an example of the providing device, the providing method, the providing program, and the embodiment for implementing the providing system (hereinafter, referred to as “the embodiment”) will be described in detail with reference to the drawings. It should be noted that this embodiment does not limit the providing device, the providing method, the providing program, and the providing system. Further, in the following embodiments, the same parts are designated by the same reference numerals, and duplicate description will be omitted.

[Embodiment]
[1. About an example of the provided system]
First, an example of the provision system according to the embodiment will be described with reference to FIG. FIG. 1 is a diagram showing an example of a provision system according to an embodiment. As shown in FIG. 1, the providing system 1 includes a terminal device 10 and a providing device 100. The providing system 1 may be realized by the absorbent article D1 and the providing device 100. Further, the providing system 1 may be realized not by the absorbent article D1 itself but by a package (that is, a package) for packaging the absorbent article D1 and the providing device 100.

In this example, an absorbent article is illustrated, but it may be a consumer good including the absorbent article. Disposable diapers, sanitary napkins, incontinence pads, etc., which are examples of absorbent goods that are consumer goods, are used on a daily basis, but when the consumer goods (goods) are exhausted, users ( It causes great distress to the purchaser and / or the wearer (for example, the loss of disposable diapers significantly stains the wearer each time the wearer excretes it). Therefore, users need to make regular purchases so that they can always use the consumer goods. On the other hand, the items that the wearer should use differ depending on the wearer's growth, physical condition, and usage conditions (for example, the size of the diaper and the amount of diaper absorbed may be changed according to the growth of the infant and the frequency of changing diapers. , Change the amount of diaper absorbed according to the care level (physical freedom, etc.) of the person being cared for, and sanitary napkin according to the menstrual blood volume of women (use at night, daytime, physical condition, etc.) Change the size and absorption of supplies). Therefore, it is not appropriate to purchase one product in large quantities, such as detergents, and unlike general clothing, it is necessary to regularly purchase items that match the user's situation. There is a feature that there is.

In consumer goods with the above characteristics, the person who purchases the consumer goods must always consider what kind of product should be purchased and when. If the purchase timing is incorrect, a large amount of unused consumer goods will be set aside, and if you continue to use items that are not suitable for the user, it will be disadvantageous to the user, for example, leakage of excrement or skin irritation. .. Therefore, it is very useful for those who purchase the consumer goods to be provided with information about the consumer goods they are purchasing, as compared to a simple advertisement. By executing the provision processing according to the embodiment for such various consumer goods, the provision system can provide very useful information to the user.

The providing device 100 is an information processing device that performs providing processing, and is realized by, for example, a server device, a cloud system, or the like. For example, the providing device 100 includes various mobile communication systems such as LTE (Long Term Evolution), 4G (Generation) including LET-Advanced, which is a kind of LET, and 5G, which will be standardized in the future, Wifi (registration). With the terminal device 10 used by the user P1 via various wireless communication networks such as trademark) or wireless LAN (Local Area Network) or network N such as various wired communication networks (see, for example, FIG. 2). Communicate.

The terminal device 10 is a terminal device used by the user P1 and is realized by a smart device such as a PC (Personal Computer), a server device, a smart television, a smartphone or a tablet, and is provided via a network N. It is a portable terminal device capable of communicating with and. Further, the terminal device 10 is a screen of a liquid crystal display or the like and has a screen having a touch panel function, and is delivered from the providing device 100 by a user such as a tap operation, a slide operation, a scroll operation, etc. It may have a function capable of accepting various operations on the content.

Here, the terminal device 10 has an image pickup device for capturing an image (moving image or still image). For example, the terminal device 10 has a camera composed of an image sensor such as a CCD (Charged-coupled devices) sensor or a CMOS (Complementary metal-oxide-semiconductor) sensor, and can capture an arbitrary still image or moving image. .. The terminal device 10 is composed of a main camera installed on the back side (the surface opposite to the surface on which the screen is installed) and a sub camera installed on the front side (the surface on which the screen is installed). You may have a camera.

The absorbent article D1 is an absorbent article having an absorber that absorbs excrement, and is, for example, a disposable diaper, an incontinence pad, a sanitary product (napkin, liner, tampon, etc.). The absorbent article D1 may be a diaper for infants or a diaper for adults. Further, the absorbent article D1 may be a diaper worn by using an adhesive tape, or may be a pants-type disposable diaper.

Here, information indicating the absorbent article D1 is attached to the package of the absorbent article D1. For example, it is assumed that the product name, bar code, content, etc. of the absorbent article D1 are printed on the package of the absorbent article D1.

The flow of the provision process executed by the provision system will be described below. In the following description, an example in which the user P1 purchases the absorbent article D1 for the wearer B1 who wears the absorbent article D1 will be described. Further, in the following description, the user P1 is the parent of the wearer B1, and the wearer B1 is an infant who wears the absorbent article D1 which is a diaper for infants.

First, the terminal device 10 photographs the infant diaper purchased by the user P1 (step S1). For example, the terminal device 10 captures a barcode printed on the packaging of the infant diaper, a product name printed on the packaging, and the like according to an operation from the user P1. It is preferable that these barcodes and product names are arranged so that they can be confirmed or photographed after purchase, for example, by opening the package (for example, inside the package). That is, the terminal device 10 includes an image of the infant diaper itself, an image of the outside of the infant diaper package (for example, the side on which the product name is photographed), an image of the inside of the package, and the like. Any image of the infant diaper (ie, consumer goods such as absorbent goods) may be taken as long as it is visual information that can identify the infant diaper purchased by. In other words, the terminal device 100 is any visual information that can indicate the absorbent article purchased by the user P1, such as an absorbent article, a package of the absorbent article, and an object printed or attached to the absorbent article. , Arbitrary information may be accepted as visual information. Further, the user P1 may photograph the barcode of the infant diaper purchased at the actual store, and may photograph the barcode of the infant diaper purchased at the electronic shopping mall, for example. In such a case, the terminal device 10 transmits the captured image to the providing device 100 (step S2).

Then, the providing device 100 analyzes the image received from the terminal device 10 and identifies the infant diaper purchased by the user P1 (step S3). Then, the providing device 100 gives points according to the specific result (step S4). For example, the providing device 100 identifies the infant diaper indicated by the photographed barcode, and provides the user P1 with points corresponding to the identified infant diaper.

Further, the providing device 100 generates the proposal information based on the specified absorbent article (step S5). For example, the providing device 100 generates various information regarding infant diapers and proposal information indicating an appropriate wearing method and the like. As will be clarified in the description described later, the providing device 100 estimates, for example, whether or not the specified infant diaper is an appropriate product for the wearer B1 based on the information about the wearer B1. If it is presumed that it is not suitable, information on a product suitable for the wearer B1 (for example, a product of a different size) may be generated as proposal information.

Then, the providing device 100 provides the proposed information to the user P1 (step S6). For example, the providing device 100 transmits the generated proposal information to the terminal device 10 of the user P1. As a result of such processing, the providing device 100 can provide the proposal information according to the absorbent article purchased by the user.

In the above description, an example of the treatment when the infant diaper is adopted as the absorbent article D1 has been described, but the embodiment is not limited to this. For example, the user P1 is a user (that is, a caregiver) who cares for a parent, and the wearer B1 is a parent (that is, a care recipient) who receives care from the user P1 and is absorbable. Article D1 may be an adult diaper. Further, for example, the user P1 may be a mother having a daughter, the wearer B1 may be a daughter of the user P1, and the absorbent article D1 may be a sanitary product. Further, as will be clarified in the explanation described later, the user P1 and the wearer B1 do not have to be different users, and may be, for example, the same user.

In the above description, an example of providing information on a product having a different size of the absorbent article purchased by the user as the proposed information has been described, but the embodiment is not limited to this. As will be described later, the providing device 100 may provide information of any content as the proposal information as long as the content is determined based on the absorbent article indicated by the purchase information.

[2. About an example of functional configuration]
Hereinafter, an example of the functional configuration for realizing the above-mentioned proposal processing will be described. In the following description, an example of the functional configuration of the terminal device 10 will be described, and then an example of the functional configuration of the providing device 100 will be described.

[2-1. About an example of the functional configuration of the terminal device 10]
FIG. 2 is a diagram showing an example of a functional configuration of the terminal device according to the embodiment. As shown in FIG. 2, the terminal device 10 includes a communication unit 20, a storage unit 30, an input unit 40, an output unit 50, a detection unit 60, a photographing unit 70, and a control unit 80.

The communication unit 20 is connected to the network N by wire or wirelessly, and transmits / receives information to / from the providing device 100. For example, the communication unit 20 is realized by a communication circuit or the like.

The storage unit 30 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk, and data of various applications for executing a proposal process. Is registered.

The input unit 40 is an input device that receives various operations from the user, and is realized by a keyboard, a mouse, operation keys, or the like. The output unit 50 is a display device for displaying various information, and is realized by a screen such as a liquid crystal display. When a touch panel is adopted for the terminal device 10, the input unit 40 and the output unit 50 are integrated.

The detection unit 60 is a detection device that detects the physical state of the terminal device 10. For example, a GPS antenna or the like for detecting the position of the terminal device 10 using a positioning system such as GPS (Global Positioning System). It is realized by various sensor devices. The detection unit 60 may be any other sensor such as a gyro sensor, an acceleration sensor, a temperature sensor, a volume sensor, and a brightness sensor.

The photographing unit 70 is a photographing device for capturing an image (moving image or still image), and is realized by a so-called digital camera.

The control unit 80 is, for example, an arithmetic processing device for executing various processes, and is, for example, a predetermined storage device (for example, a storage unit 30) by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. It is realized by executing various programs (corresponding to an example of the proposed program) stored in the RAM as a work area. Further, the control unit 80 may be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

In the example shown in FIG. 2, the control unit 80 has a functional configuration as the first application control unit 81 and the second application control unit 82 by executing the first application and the second application stored in the storage unit 30. Will have. Here, the first application 81 is an example of a functional configuration for realizing the above-mentioned proposal processing. The second application 82 may have, for example, a functional configuration for exerting a function as an OS (Operating System) of the terminal device 10, or may have a functional configuration for realizing reception of various operations. Good. Further, the control unit 80 may have a functional configuration corresponding to these applications by executing various other applications. Further, in the following description, an example of a functional configuration for providing information on infant diapers as the first application control unit 81 will be described, but the embodiment is not limited to this. For example, the first application control unit 81 may have a functional configuration corresponding to an application that provides information on adult diapers, or may have a functional configuration that corresponds to an application that provides information on sanitary napkins. In addition, the first application control unit 81 has a functional configuration corresponding to an application that combines the functions of the various applications described above (for example, an application that provides information on infant diapers and information on sanitary products). You may.

Here, FIG. 3 is a diagram showing an example of the functional configuration of the first application control unit according to the embodiment. As shown in FIG. 3, the first application control unit 81 has a display control unit 810, an input reception unit 811, an output unit 812, and an information provision unit 813, and causes the control unit 80 to execute various processes. The above-mentioned provision process is realized.

Hereinafter, an example of the processing flow executed by the first application control unit 81 will be described with reference to FIG. FIG. 4 is a flowchart showing an example of the flow of processing executed by the first application according to the embodiment. For example, when the first application 81 is started, the display control unit 810 displays the top screen C10 (step S101).

For example, FIG. 5 is a diagram showing an example of a top screen displayed by the terminal device according to the embodiment. The top screen C10 illustrated in FIG. 5 is a main screen for providing various services related to infant diapers as an example of absorbent articles, and icons I1 to I5 for executing character images and various processes are displayed. Including.

Here, the icon I1 is an icon for activating the photographing unit 70 and displaying various AR (Augmented Reality) contents on the still image or the moving image photographed through the photographing unit 70. Further, the icon I2 is an icon for displaying a recording screen for inputting various records relating to the wearer B1. Here, the input record may be, for example, a childcare record, a long-term care record, a physiological record, or the like. Further, the icon I3 is an icon for displaying a total of information about the wearer B1 input via the recording screen. Further, the icon I4 is an icon for displaying the date and time setting screen for automatically starting the first application 81. Further, the icon I5 is an icon for displaying an input screen for inputting purchase information indicating the purchased infant diaper.

The display control unit 810 determines whether or not the icon I5 displayed on the top screen C10 is selected (step S102), and if the icon I5 is selected (step S102: Yes), the point registration screen C20 is displayed. Display (step S104).

For example, FIG. 6 is a diagram showing an example of a point registration screen according to the embodiment. For example, when the display control unit 810 selects the icon I5 displayed on the top screen C10, the display control unit 810 provides purchase information such as "If you send the information of the purchased product, you will receive points" as shown in FIG. The point registration screen C20 indicating that the reward is provided to the user is displayed.

Here, on the point registration screen C20, an icon I6 for displaying a screen for inputting purchase information with a photograph, an icon I7 for displaying a screen for manually inputting purchase information, and various recommendations An icon I8 for displaying information about the product is arranged.

When the point registration screen C20 is displayed, the display control unit 810 determines whether or not the icon I6 is selected (step S105), and when the icon I6 is selected (step S105: Yes), the photographing unit 70. That is, the camera is activated (step S106). Then, the display control unit 810 displays the reading screen C30 (step S107).

For example, FIG. 7 is a diagram showing an example of a reading screen according to the embodiment. For example, when the user selects the icon I6 arranged on the point registration screen C20, the display control unit 810 displays the reading screen C30 shown in FIG. 7. The user P1 reads the barcode printed on the packaging of the infant diaper according to the reading screen C30 shown in FIG.

For example, the terminal device 10 displays the image captured by the photographing unit 70 in the image display area PA in the reading screen C30. Here, a predetermined guide G1 is arranged in the image display area PA, and the user P1 adjusts the position of the image to be captured so that the barcode fits in the guide, and taps the button B1. Then, take a picture of the barcode. In such a case, the input reception unit 811 receives the captured image. Then, the output unit 812 transmits the captured image as purchase information to the providing device 100 (step S108).

On the other hand, if the icon I6 is not selected on the point registration screen C20 (step S105: No), the display control unit 810 determines whether or not the icon I7 is selected (step S109), and the icon I7 is selected. In this case (step S109: Yes), a manual input screen for manually inputting information about the infant diaper purchased by the user P1 is displayed (step S110). For example, the display control unit 810 displays a screen for manually inputting the barcode number, the product name, size, content, etc. of the infant diaper, and receives various information about the infant diaper from the user. As the screen for performing such manual input, it is assumed that any screen can be adopted, and the illustration is omitted. Then, the output unit 812 transmits the input information as purchase information to the providing device 100 (step S111).

Further, the display control unit 810 determines whether or not the icon I8 is selected when the icon I7 is not selected (step S109: No) (step S112), and when the icon I8 is selected (step S109: No). S112: Yes), the content indicating the product information is displayed (step S113). For example, the display control unit 810 displays a web page for introducing a new product, product information previously distributed to the terminal device 10, and the like. If the icon I8 is not selected (step S112: No), the display control unit 810 re-executes step S105.

In this way, the display control unit 810 accepts the input of purchase information indicating the purchased absorbent goods. Then, the output unit 812 outputs the purchase information received by the display control unit 810 to the providing device 100.

When the icons I1 to I4 are selected on the top screen C10 (step S102: No), various processes according to the user's operation are executed (step S103). As for the screens displayed in these processes, it is assumed that any screen can be adopted, and the description thereof will be omitted.

Here, on the top screen C10, an icon IM for displaying various notifications delivered from the providing device 100 is arranged. When the icon IM is selected, the information providing unit 813 provides various information to the user by displaying various notifications delivered from the terminal device 10. That is, the information providing unit 813 provides the user with the proposal information of the content determined based on the purchase information input by the user. An example of the information displayed by the information providing unit 813 will be described later.

[2-2. An example of the functional configuration of the providing device 100]
Subsequently, an example of the functional configuration of the providing device 100 will be described. FIG. 8 is a diagram showing an example of the functional configuration of the providing device according to the embodiment. As shown in FIG. 8, the providing device 100 includes a communication unit 120, a storage unit 130, and a control unit 140.

The communication unit 120 is connected to the network N by wire or wirelessly, and transmits / receives information to / from the terminal device 10. For example, the communication unit 120 is realized by various communication circuits, NIC (Network Interface Card), and the like.

The storage unit 130 is realized by, for example, a semiconductor memory element such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk, and data of various applications for executing a proposal process is registered. Further, in the storage unit 130, the purchaser database 131, the wearer database 132, the purchase information database 133, the behavior information database 134, the environmental information database 135, and the usage information database 136 (hereinafter, collectively referred to as "each database 131-136"). In some cases) is registered.

Hereinafter, an example of information registered in each database 131-136 will be described with reference to FIGS. 9 to 14.

Information about the purchaser is registered in the purchaser database 131. Here, the purchaser refers to a user who has purchased various absorbent articles such as infant diapers, adult diapers, incontinence pads, and sanitary products (sanitary napkins, panty liners). The purchaser may be a person who has purchased an infant diaper for a parent or a child, that is, a caregiver who provides long-term care. In addition, the purchaser may be a person who has purchased an absorbent article such as a sanitary napkin for his / her own use. In addition, the purchaser does not necessarily have to be the person who purchased the absorbent article by himself / herself. For example, the user registered as a purchaser is the mother of the infant, but the father of the infant may actually purchase the diaper for the infant.

The system according to the present embodiment is particularly useful when the purchaser and the wearer are different as described above. When the purchaser is different from the wearer, it is difficult for the purchaser himself to evaluate whether the absorbent article is suitable for the wearer in terms of comfort and fit. Therefore, it is very useful for the purchaser to provide the purchaser with information on the absorbent article suitable for the wearer from various information.

For example, FIG. 9 is a diagram showing an example of information registered in the purchaser database according to the embodiment. As shown in FIG. 9, information having items such as a purchaser ID (Identifier), age, gender, address, hobby, and physical information is registered in the purchaser database 131.

Here, the purchaser ID is an identifier for identifying the purchaser, that is, an identifier for identifying the user of the first application 81. Further, the age, gender, address, hobby, and physical information are information indicating the age and month age, gender, address, hobby, and physical information of the purchaser indicated by the associated purchaser ID. Here, the information registered as a hobby is information indicating the hobby / preference of the purchaser indicated by the associated purchaser ID, and is information indicating a so-called psychographic attribute. Further, the physical information is information on the body of the purchaser indicated by the associated purchaser ID, and is, for example, information indicating height, weight, strength of strength (possible baggage), and the like.

For example, in the example shown in FIG. 9, the purchaser ID "P1", age "32y2m", gender "F", address "address information # P1", hobby "hobby information # P1", and physical information "physical information # P1". "Is registered in association with. Such information indicates that the age of the purchaser indicated by the purchaser ID "P1" is "32 years and 2 months" and the gender is "female". Further, in such information, the purchaser's address indicated by the purchaser ID "P1" is the address indicated by "address information # P1", the hobby is the address indicated by "hobby information # P1", and the physical information is Indicates that it is "physical information # P1".

In the example shown in FIG. 9, conceptual values such as "address information # P1", "hobby information # P1", and "physical information # P1" are described, but in reality, a character string indicating the address, A character string indicating a hobby and a character string indicating information about the body such as height and weight are registered. Further, in addition to the information shown in FIG. 9, arbitrary information may be registered in the purchaser database 131 as long as it is information about the purchaser.

Further, the information registered in the purchaser database 131 may be information registered by various users or may be information estimated by various estimation techniques. For example, the address information registered in the purchaser database 131 may be estimated by various estimation techniques based on the position history of the terminal device 10 used by the purchaser, and the hobby information may be. , It may be estimated from the purchase history in the electronic shopping district or the like.

Information about the user who wears the absorbent article purchased by the purchaser, that is, the wearer is registered in the wearer database 132. For example, the wearer database 132 contains information on infants wearing infant diapers, care recipients who are cared for by a caregiver, or purchasers who have purchased adult diapers or sanitary napkins for their own use. Is registered as the wearer's information. For example, FIG. 10 is a diagram showing an example of information registered in the wearer database according to the embodiment. As shown in FIG. 10, in the wearer database 132, information having items such as a wearer ID, an age, a gender, a purchaser ID, possible movements, physical information, and preference information is registered.

Here, the wearer ID is an identifier for identifying the wearer. Further, the age and gender are information indicating the age and gender of the wearer indicated by the associated wearer ID. Further, the purchaser ID registered in the wearer database 132 is a purchaser ID indicating a purchaser associated with the associated wearer ID, and is, for example, absorbable for the wearer indicated by the wearer ID. It is a purchaser ID indicating a user who purchased the article.

The user indicated by the purchaser ID and the wearer indicated by the wearer ID may be different persons or may be the same person. For example, when a user purchases a diaper for a caring parent, or when a user purchases a diaper for a child, the purchaser ID indicating a different person and the wearer ID are linked. When the user purchases a diaper, a sanitary napkin, or the like for himself / herself, the purchaser ID indicating the same person and the wearer ID are linked. Further, as described later, a plurality of wearer IDs may be associated with the purchaser ID.

Further, the possible movements are movements that can be performed by the wearer indicated by the associated wearer ID, and are, for example, high-high, touchable, walking, turning over, and sitting on the neck. Alternatively, it is information indicating movements that the wearer can perform, such as the legs not moving, the arms not moving, the joints being stuck, and the muscle strength being weakened. Further, the physical information is the physical information of the wearer indicated by the associated wearer ID.

Further, the preference information is the preference of the wearer indicated by the associated wearer ID, and is the information indicating the preference regarding the absorbent article. For example, absorbent articles such as diapers and sanitary napkins are considered to give rise to product preferences because they come into direct contact with the wearer's skin. Also, depending on the wearer, it is considered that there is a favorite color or character. Therefore, preference information indicating preferences regarding the absorbent article worn by the wearer is registered in the wearer database 132.

For example, in the example shown in FIG. 10, the wearer ID "B1", age "0y5m", gender "M", purchaser ID "P1", possible movement "possible movement information # B1", physical information "physical information # B1" , And the preference information "preference information # B1" are registered in association with each other. Such information indicates that the age of the wearer indicated by the wearer ID "B1" is "0 years and 5 months" and the gender is "male". In addition, such information indicates that the purchaser ID of the purchaser associated with the wearer indicated by the wearer ID “B1” is “P1”. The wearer's possible movement indicated by the wearer ID "B1" is the movement indicated by "possible movement information # B1", the physical information is "physical information # B1", and the preference of the absorbent article to be worn is "preference". Indicates that the preference is indicated by "Information # B1".

In the example shown in FIG. 10, conceptual values such as "possible motion information # B1", "physical information # B1", and "preference information # B1" are described, but in reality, possible motions are shown. Numerical values and character strings, character strings indicating physical information such as height and weight, and character strings and numerical values indicating the attributes (materials, manufacturing methods, etc.) of absorbent articles and absorbent articles preferred by the wearer are registered. Become. Further, in addition to the information shown in FIG. 10, any information may be registered in the wearer database 132 as long as it is information about the wearer.

The purchase information received from the user is registered in the purchase information database 133. That is, the purchase information acquired from the terminal device 10 used by the purchaser is registered in the purchase information database 133. For example, FIG. 11 is a diagram showing an example of information registered in the purchase information database according to the embodiment.

As shown in FIG. 11, in the purchase information database 133, information having items such as a purchaser ID, a registration date and time, a purchase date and time, a registered product, a purchase place, an expected remaining inventory, and accumulated points is registered. Here, the registration date and time is information indicating the date and time when the user registered the purchase information indicated by the associated purchaser ID. The purchase date and time is information indicating the date and time when the user purchased the absorbent article indicated by the associated purchaser ID. Further, the registered product is an absorbent article purchased by the user indicated by the associated purchaser ID. Further, the purchase place is a place where the user indicated by the associated purchaser ID has purchased the associated registered product. The expected residual inventory is the estimated remaining number of registered products, for example, a value estimated from the number of inventory entered by the purchaser, the period elapsed from the purchase date and time, and the like. Further, the accumulated points are points set for the user indicated by the associated purchaser ID.

Here, in the purchase information database 133, one or more sets of registration date / time, purchase date / time, registered product, purchase place, and expected residual inventory are associated with each purchaser ID. For example, in the purchase information database 133, each time the purchase information is acquired, a set of registration date and time, purchase date and time, registered product, purchase place, and expected residual inventory is registered in association with the purchaser ID. Further, when the purchase date and time or the purchase place is unknown from the purchase information, a value such as "null" indicating that the purchase date and time is unknown is registered.

For example, in the example shown in FIG. 11, the purchaser ID "P1", the registration date and time "2018/10/12", the purchase date and time "2018/10/11", the registered product "diaper # 1", and the purchase place "super # 1" , The expected residual inventory “3”, and the cumulative point “130” are registered in association with each other. Such information indicates that the purchase information was registered on "October 12, 2018" by the purchaser indicated by the purchaser ID "P1". In addition, such information is the remaining amount that is predicted when "diaper # 1" is purchased at "super # 1" on "October 11, 2018" by the purchaser indicated by the purchaser ID "P1". Indicates that the number of is "3". Further, such information indicates that the purchaser indicated by the purchaser ID "P1" is given "130" points.

In the example shown in FIG. 11, conceptual values such as "diaper # P1" and "super # 1" are described, but in reality, characters indicating the product number, model number, etc. of the purchased absorbent article are described. Columns, numerical values, numerical values and character strings indicating various stores will be registered. Further, in the purchase information database 133, in addition to the information shown in FIG. 11, any information may be registered as long as it is information related to the purchase of the absorbent article by the purchaser.

Various types of information indicating the user's behavior are registered in the behavior information database 134. For example, FIG. 12 is a diagram showing an example of information registered in the behavior information database according to the embodiment. As shown in FIG. 12, in the behavior information database 134, information having items such as purchaser ID, most purchased stores, average behavior range, outing schedule, browsing history, posted information, recorded information, and location history is registered. ..

Here, the most purchased store is information indicating the store in which the purchaser indicated by the associated purchaser ID purchases the absorbent goods most frequently. Such information is, for example, information that can be estimated from the history of purchase information and the like. Further, the average action range is information indicating the average action range of the purchaser indicated by the associated purchaser ID. Such an average range of action is information that can be estimated based on, for example, the address and age of the purchaser, the position history of the terminal device 10 used by the purchaser, and the like. Further, the outing schedule is information indicating the outing schedule of the purchaser indicated by the associated purchaser ID. Such an outing schedule is information that can be estimated from, for example, analysis of the purchaser's e-mail, schedule registration via the first application 81, and the like.

The browsing history is a browsing history of the web content by the purchaser indicated by the associated purchaser ID, and is, for example, a log of web access via the terminal device 10. Further, the posted information is a history of information posted to various SNSs and the like by the purchaser indicated by the associated purchaser ID.

Further, the record information is various records related to childcare, long-term care, or menstruation registered by the purchaser indicated by the associated purchaser ID. More specifically, the recorded information is information indicating when the wearer was breast-fed, when she was excreted, when she slept, what kind of care was given, and whether or not she had menstruation. For example, the purchaser registers various records relating to childcare, long-term care or physiology via the first application. Further, the position history is the history of the position of the purchaser indicated by the associated purchaser ID, and is, for example, the position history of the terminal device 10 used by the purchaser.

For example, in the example shown in FIG. 12, the purchaser ID "P1", the most purchased store "Super # 1", the average activity range "range information # P1", the outing schedule "scheduled information # P1", and the browsing history "browsing history information" Information such as "# P1", posted information "posted information # P1", recorded information "recorded information # P1", and position history "position history # P1" is registered in association with each other. As for such information, the store where the absorbent goods are most frequently purchased by the purchaser indicated by the purchaser ID "P1" is "Super # 1", and the average range of action of the purchaser is "range information # P1". ”Indicates that the outing schedule is the schedule indicated by“ Schedule Information # P1 ”. Further, for such information, the browsing history of the web content by the purchaser indicated by the purchaser ID "P1" is "browsing history information # P1", and the information posted to various SNSs is "posted information # P1". Indicates that there is. Further, as for such information, "record information # P1" is registered as record information by the purchaser indicated by the purchaser ID "P1", and the history of the position of the purchaser indicated by the purchaser ID "P1" is ". It indicates that it is "position history # P1".

In the example shown in FIG. 12, "range information # P1", "scheduled information # P1", "browsing history information # P1", "posted information # P1", "recorded information # P1", and "location history #" Although conceptual values such as "P1" are described, in reality, numerical values and character strings indicating coordinates and ranges, character strings and numerical values indicating the purchaser's whereabouts and events scheduled to participate, and web content viewed by the purchaser URL (Uniform Resource Locator), data of posted information posted by the purchaser on SNS, URL of posted information, character strings and numerical values registered by the purchaser as record information, coordinates of the position of the purchaser, etc. are registered. It will be. Further, in the behavior information database 134, in addition to the information shown in FIG. 12, any information may be registered as long as it is information related to the behavior of the purchaser.

Information on various environments is registered in the environment information database 135. For example, weather-related information such as weather and temperature is registered in the environmental information database 135. For example, FIG. 13 is a diagram showing an example of information registered in the environmental information database according to the embodiment. In the example shown in FIG. 13, information such as area, weather, humidity, and temperature is registered in the environmental information database 135. Such information is information indicating the weather, humidity and temperature in an area.

For example, in the example shown in FIG. 13, information such as area “area # 1”, weather “sunny”, humidity “30% (percentage)”, and temperature “18 ° C.” are registered in association with each other. Such information indicates that the current weather in the area indicated by the area "Area # 1" is "sunny", the humidity is "30%", and the temperature is "18 ° C".

In addition to the information shown in FIG. 13, information related to various environments may be registered in the environment information database 135. For example, weather information indicating future weather may be registered in the environmental information database 135 in association with information indicating a date and time. Further, in the environmental information database 135, for example, information indicating forecasts of yellow sand, forecasts of wind power, forecasts of generation of particulate matter such as smog and PM2.5 may be registered.

In the usage information database 136, usage information indicating the usage status of the absorbent article by the wearer is registered. For example, FIG. 14 is a diagram showing an example of information registered in the usage information database according to the embodiment. As shown in FIG. 14, in the usage information database 136, the purchaser ID, the product in use, and the usage target information are registered in association with each other.

Here, the product in use is information indicating the product used by the wearer associated with the purchaser indicated by the associated purchaser ID. Further, the usage information is information indicating the usage state of the absorbent article by the wearer associated with the purchaser indicated by the associated purchaser ID.

Here, the usage state of the absorbent article is information indicating whether or not the wearer can appropriately use the absorbent article. For example, whether or not the size of the abdomen and underbody of the absorbent article is suitable for the wearer, whether or not there is leakage of excrement, and whether or not the method of wearing the absorbent article is appropriate for the usage condition. Concepts such as (whether the adhesive tape is properly fastened, whether the front and back of the pants-type diaper are aligned, etc.) are included. In addition, the usage state includes information indicating whether or not the purchaser has properly made the wearer wear the absorbent article. For example, the usage state may include information that the diaper cannot be easily worn because the infant moves when the diaper is changed.

For example, in the example shown in FIG. 14, information such as the purchaser ID "P1", the product in use "diaper # 1", and the usage information "usage information # 1" are registered in the usage information database 136 in association with each other. There is. Such information indicates that the product used by the wearer associated with the purchaser indicated by the purchaser ID "P1" is "diaper # 1", and the usage status of "diaper # 1" by this wearer. "Usage information # 1" indicates.

In addition, such usage information may be, for example, various character strings input by the purchaser indicated by the associated purchaser ID, for example, a photograph of the wearer wearing the product. It may be an image.

The explanation will be continued by returning to FIG. The control unit 140 is, for example, an arithmetic processing device for executing various processes, and for example, various programs (proposal programs) stored in a predetermined storage device (for example, the storage unit 130) by a CPU, MPU, or the like. (Corresponding to one example) is realized by executing RAM as a work area. Further, the control unit 140 may be realized by an integrated circuit such as an ASIC or FPGA.

The control unit 140 includes a reception unit 141, a specific unit 142, a setting unit 143, a determination unit 144, a providing unit 145, and a presenting unit 146 (hereinafter, "may be collectively referred to as" each unit 141-146 ").

Hereinafter, an example of processing executed by each unit 141 to 146 will be described with reference to FIGS. 15 to 22. First, an example of the reception process executed by the reception unit 141, the specific unit 142, and the setting unit 143 will be described with reference to FIG. FIG. 15 is a flowchart showing an example of a flow of reception processing executed by the providing device according to the embodiment.

For example, the reception unit 141 receives the purchase information input by the user via the terminal device 10 (step S201). For example, the reception unit 141 accepts an image of the absorbent article taken by the user via the first application and information on the absorbent article input by the user as purchase information.

In such a case, the identification unit 142 analyzes the purchase information and identifies the purchased product (step S202). That is, the identification unit 142 identifies the purchased absorbent article. For example, when an image of a two-dimensional code such as a barcode given to an absorbent article or a QR (Quick Response) code (registered trademark) is taken, the identification unit 142 specifies the number indicated by the barcode. , Identify the absorbent article that was previously associated with the identified number. Further, when the product name or the like is input as purchase information by the user, the specifying unit 142 identifies the absorbent article purchased from the product name or the like.

Then, the specific unit 142 registers the specific result in the purchase information database 133 (step S203). For example, the identification unit 142 specifies a purchaser ID indicating a user who uses the terminal device 10 that is a source of purchase information, and associates the purchaser ID with the registration date and time and product information in a purchase information database. Register with. The specific unit 142 is linked to, for example, various databases (not shown) showing the contents of the barcode given to each absorbent article by the factory and the delivery destination of the absorbent article to produce the product. Not only the name but also the lot, date of manufacture, wholesaler, etc. of the absorbent article may be specified.

Subsequently, the setting unit 143 sets a point according to the specific result (step S204). For example, the setting unit 143 receives the notification of the purchaser ID of the user who is the transmission source of the purchase information and the purchased absorbent article. In such a case, the specific unit 142 refers to the database 133 and updates the accumulated points associated with the notified purchaser ID. For example, the setting unit 143 may add a predetermined value to the cumulative points, or may add a value according to the notified absorbent article. For example, the setting unit 143 may add a value according to the content of the absorbent article.

Then, the setting unit 143 provides the setting result to the user (step S205). For example, the setting unit 143 transmits information for displaying the point screen C40 shown in FIG. 16 to the terminal device 10. FIG. 16 is a diagram showing an example of a point screen according to the embodiment. For example, the setting unit 143 transmits the newly added points "100 points" and the accumulated points "320 points" to the terminal device 10. In such a case, the display control unit 810 of the first application shifts the reading screen C30 to the point screen C40 shown in FIG. 16 and displays newly added points "100 points" and accumulated points "320 points". To do. In this way, the display control unit 810 provides information on the reward according to the purchase information input by the user.

Here, the setting unit 143 may display various messages according to the accumulated points on the point screen C40. For example, the setting unit 143 determines the difference between the accumulated points "320 points" and "400 points" when the coupon that can purchase the absorbent goods specified by the specific unit 142 at half price can be exchanged for "400 points". Calculate a certain "80 points". Then, the setting unit 143 may generate a message to the effect that a half-price coupon can be obtained for "80 points", and send the generated message to the terminal device 10 to display the message on the point screen C40. Good.

Subsequently, an example of the providing process executed by the determination unit 144 and the providing unit 145 will be described with reference to FIG. FIG. 17 is a flowchart showing an example of the flow of the providing process executed by the providing device according to the embodiment. The determination unit 144 and the providing unit 145 execute the providing process shown in FIG. 17 at a predetermined timing. For example, the determination unit 144 and the provision unit 145 may execute the provision processing at the timing when the purchase information is received, or may execute the provision processing at predetermined time intervals.

First, the determination unit 144 selects a purchaser to be processed in the proposal (step S301). For example, the determination unit 144 refers to the purchaser database 131 and selects a purchaser that is not the target of the proposal processing. Subsequently, the determination unit 144 identifies the purchase information associated with the selected purchaser (step S302). For example, the determination unit 144 refers to the purchase information database 133 and identifies the information associated with the purchaser ID of the selected purchaser. That is, the determination unit 144 specifies the purchase information input by the selected purchaser in order to obtain a reward such as points.

Then, the determination unit 144 determines the proposal information based on at least the specified purchase information (step S303). For example, the determination unit 144 makes the information related to the absorbent goods indicated by the specified purchase information, that is, the absorbent goods purchased by the purchaser who is the target of the proposal processing, to the user. To give a more specific example, if the purchaser has purchased an infant diaper, the decision-making unit 144 provides information suggesting the purchase of the purchased infant diaper itself or a new product of the infant diaper. Information to be introduced, information to introduce other products related to infant diapers purchased by the purchaser (for example, diapers, etc.), etc. shall be provided.

Here, in addition to the purchase information, the determination unit 144 may determine the content of the proposal information, which is the information to be proposed to the purchaser, based on various information registered in each database 131-136. .. For example, the determination unit 144 refers to the wearer database 132 and identifies the wearer's information associated with the selected purchaser. Then, the determination unit 144 generates proposal information of the content based on the identified wearer's information and the absorbent article indicated by the purchase information. For example, determination unit 144 compares the size of the absorbent article last purchased by the purchaser with the body size indicated by the wearer's physical information. Then, when the size of the absorbent article is smaller than the body size indicated by the wearer's physical information, the determination unit 144 generates proposal information such as "maybe another larger size is better next time". You may.

Further, the determination unit 144 may determine the content of the proposal information based on the user's behavior information. For example, the decision unit 144 refers to the behavior information database 134 and identifies the outing schedule of the selected purchaser. Then, the determination unit 144 may generate proposal information of contents based on the specified outing schedule and the absorbent article indicated by the purchase information. For example, the determination unit 144 estimates the time required for the event in which the purchaser participates, estimates the number of absorbable goods and absorbable goods that the purchaser should possess according to the estimated time required, and estimates the contents. Proposal information to be shown may be generated.

To give a more specific example, the decision unit 144 estimates from the behavior information database 134 that the purchaser will participate in a predetermined event with the wearer. Then, the determination unit 144 estimates the time required to participate in the predetermined event, and estimates that five diapers and wipes should be carried for going out at the estimated time. In such a case, the decision-making unit 144 proposes to have five diapers and a wipe as absorbent goods that the purchaser should own when attending the event, together with information indicating the predetermined event. To generate.

Then, the providing unit 145 provides the proposal information to the purchaser (step S304). For example, the providing unit 145 generates a message indicating the information determined by the determining unit 144, and transmits the generated message to the terminal device 10 used by the purchaser. As a result, the information providing unit 813 included in the first application 81 displays the message provided by the providing unit 145, that is, the proposal information of the content corresponding to the absorbent article purchased by the purchaser as a message.

For example, the display control unit 810 displays the message list C50 shown in FIG. 18 when the user selects the icon IM on the top screen C10. FIG. 18 is a diagram showing a list of messages according to the embodiment. As shown in FIG. 18, the display control unit 810 displays thumbnails I9 to I11 of each message delivered from the providing device 100 and icons I12 to I14 indicating whether or not each message has been viewed as the message list C50. To do.

For example, in the example shown in FIG. 18, the icon I12 indicates that the message corresponding to the thumbnail I9 is not being viewed, the icon I13 indicates that the message corresponding to the thumbnail I10 is not being viewed, and the icon I14 indicates that the message corresponding to the thumbnail I10 is not being viewed. , Indicates that the message corresponding to the thumbnail I11 is being viewed.

Then, when the user taps the icon I9, the information providing unit 813 provides the information by displaying the message screen C60 that displays the proposal information delivered as a message, as shown in FIG. .. FIG. 19 is a diagram showing a first example of a message screen according to an embodiment. For example, as shown in FIG. 19, the information providing unit 813 displays a message M9 proposing to own five diapers and a wipe, along with information indicating the date and time of the event # 1 in which the purchaser participates and the holding area. .. In this way, the information providing unit 813 provides the user with information determined based on the purchase information.

Subsequently, an example of the presentation process executed by the presentation unit 147 will be described with reference to FIG. FIG. 20 is a flowchart showing an example of the flow of the presentation process executed by the providing device according to the embodiment. The presentation unit 147 may execute the provision process shown in FIG. 20 at an arbitrary timing.

For example, the presentation unit 146 determines a product for which points are to be used based on purchase information (step S501). For example, the presentation unit 146 selects a purchaser to be processed and identifies purchase information indicating the absorbent goods purchased by the selected purchaser. Then, the presentation unit 146 selects an absorbent article that the purchaser is likely to purchase again from the absorbent articles indicated by the purchase information. For example, the presentation unit 146 may select the absorbent article last purchased by the purchaser, or may select a related product of the absorbent article purchased last.

Further, the presentation unit 146 may select a product according to the wearer's information associated with the purchaser. For example, the presentation unit 146 estimates the future (for example, one month later) body size from the age and physical information of the wearer associated with the purchaser, and the estimated body size and the purchaser are the last. Compare with the size of the absorbent article purchased in. Then, when the estimated body size is larger than the size of the absorbent article last purchased by the purchaser, the presentation unit 146 selects the absorbent article of one size higher.

Subsequently, the presentation unit 146 determines the presentation content based on the points owned by the purchaser and the determined product (step S502). For example, the presenting unit 146 identifies a coupon for the selected product and identifies the value of points that can be redeemed for the identified coupon. Then, the presentation unit 146 calculates the difference between the value of the specified points and the cumulative points of the purchaser, and determines the presentation content according to the calculated difference. For example, the presentation unit 146 presents information about the selected absorbent article, information about the coupon regarding the absorbent article, and information about points necessary for obtaining the coupon. After that, the presentation unit 146 presents the determined presentation content to the user (step S503).

For example, the presentation unit 146 transmits the determined presentation content as a message to the terminal device 10. In such a case, for example, the information providing unit 813 displays a thumbnail of the presented content as a message corresponding to the icon I10, as shown in FIG. Then, when the user taps the icon I10, the providing device 100 displays a message screen C70 that displays the presentation content delivered as a message, as shown in FIG.

FIG. 21 is a diagram showing a second example of the message screen according to the embodiment. For example, as shown in FIG. 21, the information providing unit 813 provides information on selected absorbent articles such as "M size diapers are recommended from next month!" And "If 100 points are used, M size is recommended." A message M10 with the content such as "You can issue a coupon that can be used for diapers!", That is, information on the use of points given to the purchaser as a reward for inputting purchase information is displayed.

[3. About processing variations]
Hereinafter, variations of the above-mentioned proposal processing will be described. The proposed processes described below may be carried out individually or in any combination.

[3-1. About the process specified by the specific unit 142]
In the above description, the identification unit 142 identifies the absorbent article purchased by the purchaser from the image of the barcode taken by the purchaser. However, the embodiments are not limited to this. The identification unit 142 identifies the absorbent article in any manner from any information as long as it is information transmitted from the terminal device 10 and can indicate the absorbent article purchased by the purchaser. You can.

For example, the terminal device 10 may transmit an image of the appearance of the absorbent article or the package of the absorbent article as purchase information. For example, the terminal device 10 captures an image showing the appearance of the absorbent article or the package of the absorbent article via the reading screen C30. In such a case, the specific unit 142 may derive the purchased absorbent article by analyzing the captured image.

For example, the identification unit 142 identifies an absorbent article or a package of the absorbent article captured in the image as an object, and an object appearing in the captured image, such as a shape, a pattern, or a character of the identified object. Identify the appearance of. Then, the specific unit 142 identifies the absorbent article corresponding to the specified appearance as the absorbent article purchased by the purchaser. For example, the specifying unit 142 may specify the absorbent article based on the result of comparison between the shape of the absorbent article registered in advance and the shape of the object. In addition, the specific unit 142 may specify the symbol given to the object and specify the absorbent article associated with the specified symbol in advance as the purchased absorbent article. In addition, the specific unit 142 may analyze the characters given to the object and specify the product name of the absorbent article. In addition, the identification unit 142 may identify the absorbent article most likely to have been photographed from the shape, pattern, characters, or the like.

In addition, the specifying unit 142 may specify the absorbent article purchased by the purchaser from an imaged object other than the absorbent article and the package of the absorbent article. For example, the terminal device 10 takes a picture of a receipt when a user purchases an absorbent article. In such a case, the specifying unit 142 may perform character analysis from the captured image to identify the captured absorbent article.

Here, the receipt may include only a part of the name of the absorbent article. Therefore, the specific unit 142 estimates the candidate of the absorbent article that the purchaser has purchased from the character analysis of the receipt, displays the information indicating the estimated candidate on the terminal device 10, and purchases any of the absorbent articles. You may ask the purchaser. After that, the identification unit 142 may specify the candidate of the absorbent article selected by the purchaser as the absorbent article purchased by the purchaser.

Here, the receipt contains not only information indicating the absorbent goods purchased by the purchaser, but also information indicating the purchase mode of the absorbent goods such as the quantity, store, date and time, price, etc. of the purchaser purchased the absorbent goods. May be included. Therefore, the specific unit 142 may specify information indicating the purchase mode of the absorbent article as purchase information from the result of the character analysis. As will be clarified in the explanation described later, the information indicating such a purchase mode will be used for giving points to the purchaser, determining the information to be proposed, and the like.

In addition, the specific unit 142 may acquire the purchase information and the purchase mode information manually input by the purchaser. For example, the terminal device 10 may display a screen for accepting inputs such as the name of the absorbent article purchased by the purchaser, the quantity purchased, the place of purchase, the date and time of purchase, and accept the input of each information from the purchaser. In such a case, the specific unit 142 will register the information input by the purchaser in the purchase information database 133 as purchase information or purchase mode information. In addition, the specifying unit 142 may specify, for example, the absorbent article purchased by the purchaser from the image, and specify the purchase place and the purchase date and time from the information manually input by the user.

In addition, the specific unit 142 may estimate the purchase date and time and the purchase place. For example, when the image of the barcode is received, the identification unit 142 identifies the absorbent article indicated by the barcode. Subsequently, the identification unit 142 refers to the position history of the terminal device 10 and specifies the position of the terminal device 10 within a predetermined period before the date and time when the bar code image is received. Then, the specific unit 142 compares the position of the store selling the specified absorbent article with the position of the specified terminal device 10, and purchases the position of the specified terminal device 10 and the store located within a predetermined range. It may be estimated as a location.

In addition, the identification unit 142 identifies the store frequently visited by the purchaser as the most purchased store from the history of the position of the terminal device 10. The specifying unit 142 may specify the most purchased stores based not only on the location history of the user but also on the history of the purchase location registered by the user. Then, when the bar code image is received, the specific unit 142 refers to the position history of the terminal device 10, and the position of the terminal device 10 within a predetermined period before the date and time when the bar code image is received. However, if it falls within a predetermined range from the most purchased store, it may be presumed that the specified absorbent article was purchased at the most purchased store.

In addition, the specific unit 142 may estimate the place of purchase of the absorbent article in consideration of the average range of activity of the purchaser. For example, the specific unit 142 may estimate as a purchase place a store that falls within the average behavior range of the purchaser among the stores that sell the specified absorbent goods. Further, the specific unit 142 calculates the probability of purchasing the absorbent article at each store based on the various information described above, and the store with the highest calculated probability may be used as the purchase place.

Further, after the terminal device 10 captures an image, the terminal device 10 transmits information analyzed from the captured image (for example, information specifying a lot number, a product identification number, a manufacturing date, a store, etc.) to the providing device 100. Then, the specifying unit 142 of the providing device 100 may execute the above-mentioned specifying process or estimating process based on the received information. For example, when the terminal device 100 captures images of various two-dimensional codes, the terminal device 100 may specify the information indicated by the captured two-dimensional code and transmit the identified information to the providing device 100.

Further, the terminal device 10 may have the function of the specific unit 142 possessed by the providing device 100. In this case, the information specified by the specific unit 142 of the terminal device 10 or the estimated information may be transmitted to the providing device 100, and the providing device 100 may execute the subsequent processing based on the received information.

[3-2. About the reward set by the setting unit 143]
In a good explanation, the setting unit 143 gave points as a reward for providing purchase information. Here, the setting unit 143 may change the value of the points to be given according to the content of the purchase information. For example, the setting unit 143 may give different values of points depending on the absorbent article specified by the specific unit 142.

Further, the setting unit 143 may set a reward according to the amount of information of the purchase information. For example, the setting unit 143 indicates that when the purchase information includes information indicating the price, store, or date and time when the absorbent article was purchased in addition to the absorbent article, the purchase information indicates only the absorbent article. You may set more rewards than in the case.

For example, the setting unit 143 determines that the purchase information indicates only the absorbent article when only the absorbent article purchased by the purchaser is specified from the barcode or receipt of the absorbent article taken by the purchaser. , A predetermined point (for example, 100 points) is set for the purchaser. On the other hand, when the setting unit 143 further specifies not only the absorbent goods purchased by the purchaser but also information indicating the purchase mode such as the price, store, date and time of the absorbent goods from the receipt taken by the purchaser. Sets more points (eg, 120 points) to the purchaser than a predetermined point.

The setting unit 143 may set more points as the number of information indicating the specified purchase mode increases. Further, the setting unit 143 may set points according to the amount of information of the purchase information manually input by the purchaser.

Further, the setting unit 143 may give points according to the purchase history. For example, the setting unit 143 refers to the purchase information database 133, and points when the purchaser regularly purchases the same product, or when the same product is purchased in a predetermined number or more. May be set. In addition, the setting unit 143 may set points even when the purchaser purchases the absorbent article for the first time.

Further, if the purchase date and time can be specified from the purchase information, the setting unit 143 may set points according to the period from the purchase date and time until the purchase information is registered. For example, the setting unit 143 may give more points as the period from the purchase date and time until the purchase information is registered is shorter.

[3-3. About the content of the proposal information decided by the decision unit 144]
As described above, the determination unit 144 determines the content of the proposal information to be provided to the purchaser based on the purchase information. However, the embodiments are not limited to this. If the determination unit 144 determines the content of the proposal information at least based on the purchase information, the determination unit 144 may determine the content of the proposal information based on various types of information registered in each database 131-136, for example. .. Hereinafter, an example of a process in which the determination unit 144 determines the content of the proposed information based on the information registered in each database 131-136 will be described.

For example, the determination unit 144 may use the information regarding the absorbent article indicated by the purchase information as the proposal information. For example, the decision unit 144 may use coupon information or sale information regarding the absorbent goods indicated by the purchase information as the proposal information, and proposes information on other products having a predetermined relationship with the absorbent goods indicated by the purchase information. It may be used as information. For example, when the absorbent article indicated by the purchase information is a diaper, the determination unit 144 may use information on other products such as a diaper as proposal information.

When a predetermined date and time has passed from the purchase date and time, the determination unit 144 may use a message such as "Because the diaper is about to run out, please buy a new diaper" or information on other absorbent articles as proposal information. In addition, the decision unit 144 estimates the expected residual inventory based on the period elapsed from the purchase date and time, and uses the information proposing the purchase of a new absorbent article as the proposal information according to the estimated number of the expected residual inventory. May be good. For example, the determination unit 144 estimates the number of used items per day according to the interval between the purchase dates and times and the content of the absorbent articles purchased at each purchase date and time, and the estimated number of uses and finally the absorbent articles. The expected number of remaining inventories may be estimated based on the date and time of purchase.

In addition, considering the case where a parent purchases a diaper for a child or a child purchases a diaper for the care of a parent, the purchaser who purchases the absorbent article and the wearer who actually uses the absorbent article Does not always match the person. Therefore, the determination unit 144 may determine the content of the proposal information based on the information of the wearer who is the wearer of the absorbent article and the purchase information.

For example, the determination unit 144 identifies the wearer associated with the purchaser who has input the purchase information in advance, and acquires information about the specified wearer from the wearer database 132. For example, the determination unit 144 acquires the wearer's age, gender, possible movements, physical information, and preference information. Then, the determination unit 144 determines the content of the proposal information to be provided to the purchaser based on the absorbent goods indicated by the purchase information (that is, the absorbent goods purchased by the purchaser) and the acquired information. To do.

For example, the determination unit 144 may determine the content of the proposal information based on the purchase information and the physical information of the wearer. More specifically, the determination unit 144 determines whether or not the size of the absorbent article indicated by the purchase information corresponds to the body size indicated by the wearer's physical information, and if not, does not correspond. , Information that introduces absorbent articles of other sizes may be used as proposal information. For example, if the determination unit 144 has purchased the S size absorbent article, but the size suitable for the wearer's body is the M size, the determination unit 144 determines the proposal information suggesting the purchase of the M size absorbent article. You may. Further, if the absorbent article purchased last time has an appropriate size, the determination unit 144 may use the information for proposing the absorbent article of the same size as the proposal information.

Further, the determination unit 144 may determine the content of the proposal information based on the comparison between the absorbent article purchased by the purchaser and the possible operation. For example, if "yes", "walking", etc. are registered as possible actions and the absorbent article purchased by the purchaser is a tape-type diaper, the determination unit 144 is not a tape-type diaper. , Information that proposes pants-type diapers may be used as proposal information. In addition, when the decision unit 144 can turn over, it may turn over at the time of replacement and excrement may leak from the diaper. Therefore, the information for proposing a pants-type diaper may be used as the proposal information. Good.

Further, the determination unit 144 may determine the content of the proposal information based on the comparison between the absorbent article purchased by the purchaser and the preference information. For example, the determination unit 144 compares the material and texture indicated by the preference information with the material and touch of the absorbent article purchased by the purchaser, and if they do not match, the absorbent article closer to the material and touch indicated by the preference information. The information that proposes may be used as the proposal information. In addition to the material and texture, the preference information may be information indicating a color, a character, or the like.

Here, the determination unit 144 is arbitrary as long as it is a product estimated based on the purchase information and the wearer's information and the information about the product having a predetermined relationship with the wearer is used as the proposal information. Information on related products may be used as proposal information. For example, the determination unit 144 may provide information on the absorbent article suitable for the current wearer's condition, or may provide information on the absorbent article suitable for the wearer's future condition. In addition, the determination unit 144 estimates the size of the wearer's body when a predetermined period has passed from the age, physical information, etc., and whether the estimated body size corresponds to the size of the absorbent article. You may judge.

Further, the determination unit 144 may refer to the record information from the action information database 134 and determine the content of the proposal information based on the referenced record information. For example, the determination unit 144 refers to a childcare record, a long-term care record, or a physiological record as record information. Such various recorded information is information input by the purchaser, and can be said to be information on the wearer who wears the absorbent article, that is, the wearer.

Therefore, the determination unit 144 may determine the content of the proposal information based on the referenced recorded information. For example, the determination unit 144 identifies when excretion was performed, when menstruation started, etc. from the childcare record, the specified contents, the content of the absorbent article indicated by the purchase information, and the date and time when the absorbent article was purchased. Estimate the expected number of residual inventory based on. Then, when the estimated number of expected residual inventory is less than a predetermined number, the determination unit 144 may determine the proposal information for proposing the purchase of a new absorbent article. At this time, the determination unit 144 may urge the purchase of an absorbent article having a size suitable for the wearer's physical information. In addition, the determination unit 144 determines the expected residual inventory based on the content of the absorbent article indicated by the purchase information, the date and time when the absorbent article was purchased, the average daily consumption of the absorbent article, and the like. You may estimate the number.

Further, the determination unit 144 may determine the proposal information based on the comparison result of the information between the wearers. For example, the determination unit 144 determines information based on the wearer information about the wearer associated with the purchaser and the purchase information indicating the absorbent goods purchased by the user associated with the other wearer. It may be used as proposal information.

For example, when determining the proposal information for the user P1 who is the purchaser, the determination unit 144 refers to the wearer database 132 and identifies the wearer B1 who is the wearer associated with the user P1. Then, the determination unit 144 identifies another wearer (hereinafter, referred to as "similar wearer") whose possible movement, physical information, and preference information are similar to those of the wearer B1 among the purchasers. Absorbent articles suitable for such similar wearers are likely to be suitable for wearer B1 as well. Therefore, the determination unit 144 identifies the purchaser associated with the similar wearer and refers to the purchase information registered by the specified purchaser. Then, the determination unit 144 may determine the absorbent article to be proposed to the user P1 based on the referred purchase information. For example, the decision-making unit 144 may provide information on absorbent goods purchased by a purchaser of a similar wearer, along with a message such as "This is popular with other similar children."

Further, the decision unit 144 may use the information determined based on the action information indicating the behavior of the purchaser or the wearer and the purchase information as the proposal information. For example, the decision unit 144 refers to the behavior information database 134, and from the information registered in the behavior information database 134, the future behavior of the purchaser or the wearer estimated based on the behavior information such as going out schedule and the purchase. Proposal information may be determined based on the information.

For example, the decision-making unit 144 proposes information on other absorbent articles that are more absorbent than the absorbent articles purchased by the purchaser if the purchaser and the wearer are estimated to be out for more than a predetermined time. It may be used as information. In addition, the decision unit 144 may use the information determined based on the purchase date and time, the expected number of remaining inventories, and the action information as the proposal information. For example, when the determination unit 144 is scheduled to go out within a predetermined period and the expected number of remaining inventories falls below a predetermined threshold value, or when a predetermined date and time has passed from the purchase date and time, etc. Information such as "I'm going out next week, but I'm going to get diapers, so please buy it" may be used as proposal information.

In addition, the decision unit 144 estimates the schedule of the purchaser or the wearer from the behavior information such as the purchaser's browsing history and posting history, and has a predetermined relationship with the future behavior estimated based on the behavior information. Information about the product may be provided. For example, the determination unit 144 estimates an event or the like that the purchaser is interested in from the browsing history of the purchaser. Then, the determination unit 144 estimates the number of diapers that the purchaser should have when participating in the event, based on the distance between the purchaser's address and the estimated venue of the event, the means of transportation, and the like. Then, the decision-making unit 144 may use the information of the content of proposing to possess the estimated number of diapers as the proposal information, and may use, for example, the information of proposing the purchase of a product such as a diaper related to the diaper as the proposal information. ..

In addition, the decision unit 144 may determine the content of the proposal information based on the most purchased stores and the average action range. For example, when the expected number of remaining inventories falls below a predetermined threshold, the determination unit 144 identifies the stores with the highest purchases or the stores included in the average activity range, and proposes to purchase absorbent goods at the specified stores. May be used as proposal information. In addition, the determination unit 144 estimates the purchaser's outing schedule, and estimates the route (for example, the route from the purchaser's address to the destination) in the estimated outing schedule. Subsequently, the determination unit 144 may identify a store located in the vicinity of the estimated route, and use a message proposing to purchase an absorbent article at the specified store or a coupon available at the specified store as the proposal information. ..

In addition, the decision unit 144 may use information according to the period until the purchaser performs the future action estimated based on the action information as the proposal information. For example, if the period until the event in which the purchaser participates is less than or equal to the first threshold value (for example, 5 days), the determination unit 144 is required by the date and time until the purchaser participates in the event. The total of the number of absorbent articles required and the number of absorbent articles required to participate in the event is calculated as the required number. Subsequently, the determination unit 144 determines whether or not the expected remaining inventory number is larger than the required number. Then, when the expected number of remaining inventories is less than the required number, the decision-making unit 144 prompts the purchase of additional absorbent goods, for example, "I'm going out in 5 days, but I'm going to run out of diapers, so buy it." Is the proposal information. If the purchaser has not purchased a product such as a wipe, which is necessary for participating in the event, the decision-making unit 144 may use information for urging the purchase of the product as the proposal information.

In addition, when the period until the event in which the purchaser participates is less than or equal to the second threshold value (for example, one day), the determination unit 144 determines the absorbent article required for the purchaser to participate in the event. You can also specify the number of absorbent articles, etc., and use information such as "I will participate in the event today, so don't forget to wipe the diapers with 5 diapers", which indicates the number of identified absorbent articles and absorbent articles. Good.

In addition, the decision unit 144 may determine the content of the proposal information based on the future action estimated based on the action information and the weather when the action is performed. For example, the determination unit 144 specifies the date and time when the purchaser goes out and the destination based on the outing schedule, and specifies the weather information of the specified date and time at the specified destination from the environmental information database 135. Then, the determination unit 144 may use the specified weather information and the information corresponding to the absorbent article as the proposal information. For example, the determination unit 144 may estimate the usage mode of the absorbent article indicated by the purchase information based on the specified weather information, and determine the content of the proposal information according to the estimated usage mode. More specifically, the number of diapers to be used while going out may be estimated based on the specified weather information, and the information suggesting to possess the estimated number of diapers may be used as the proposal information.

[3-4. About the contents of processing using usage information]
Here, the providing device 100 may provide the user with usage information indicating the usage state of the absorbent article indicated by the purchase information and information determined based on the purchase information. Hereinafter, an example of processing executed based on usage information will be described with reference to FIG.

FIG. 22 is a flowchart showing an example of a flow of processing executed by the terminal device according to the embodiment using the usage information. For example, the reception unit 141 receives usage information indicating a usage status (step S401). For example, the reception unit 141 acquires, as usage information, an image taken by the purchaser using the terminal device 10 and in which the wearer is wearing an absorbent article. When taking such an image, the first application 81 may display various guides indicating what kind of posture image should be taken and take an image as usage information. Good.

Subsequently, the reception unit 141 identifies the purchaser and the corresponding wearer (step S402). In addition, the specifying unit 142 identifies the product used by the wearer from the purchase information purchased by the purchaser and the usage information (step S403). Although the description is omitted in FIG. 22, the setting unit 143 may set a reward for registration of usage information to the purchaser.

Then, the determination unit 144 searches for defect information of the identified product (step S404). For example, the determination unit 144 uses the product name and lot number specified by the specific unit 142 as a key to search whether information indicating that a defect has occurred is registered. Then, the determination unit 144 determines the content of the message based on the presence / absence of a defect and the usage information (step S405).

For example, if the determination unit 144 is the same product as the product used by the wearer and information that a defect has occurred in the same lot as the product used by the wearer is registered, the product Since there is a problem with the product, information indicating a return or exchange with a new product is determined as proposal information. On the other hand, if the information indicating that a problem has occurred is not registered, the determination unit 144 estimates whether or not the usage state is appropriate based on the usage information, and proposes information according to the estimation result. To determine as.

For example, from the image analysis received as usage information, the determination unit 144 leaks, for example, whether the size of the absorbent article is suitable for the wearer's body, whether the wearing mode of the absorbent article is appropriate, or not. Estimate the usage status such as whether or not Then, when it is presumed that the usage state is not appropriate, the determination unit 144 may use information indicating that the usage state is not appropriate as the proposal information. In addition, the determination unit 144 estimates an absorbent article (for example, a product of a different size) estimated to be appropriate for the wearer from the estimated usage state, and proposes information for proposing the estimated absorbent article. It may be used as information.

In addition, when the information to the effect that the defect has occurred is not registered in the determination unit 144, and the wearing mode of the absorbent article is not appropriate, or when the wearing mode cannot be estimated appropriately. May be proposal information such as a message indicating the contact information to the inquiry center or information indicating a link to the content that realizes the chat with the inquiry center.

Then, the providing unit 145 provides the determined message to the purchaser (step S406). As a result of such processing, the providing device 100 can provide various proposal information according to the usage state.

[4. About other embodiments]
As described above, the providing device 100 gives rewards such as points and provides proposal information based on the purchase information, but the embodiment is not limited to this. Hereinafter, variations of the processing executed by the providing device 100 will be described.

[4-1. About proposal information]
The providing device 100 may provide information of arbitrary contents as proposal information as long as the contents are determined based on the purchase information. For example, the providing device 100 may provide other products (for example, information such as baby lotion for rough skin and natural pollen) related to the absorbent article indicated by the purchase information as the proposal information. Further, for example, in the providing device 100, when the purchase information indicates the purchase of a diaper for infants and the usage information of the wearer indicates the occurrence of rough skin, or the skin is weak to physical information or preference information. In the case of indicating, information on various products corresponding to rough skin may be provided as proposal information. Further, for example, the providing device 100 may distribute a predetermined predetermined product information as proposal information, triggered by the registration of the purchase information.

It is preferable that such proposal information is proposed to the purchaser by providing a certain profit from the provider of the other product proposed by the proposal information to the provider of the application. .. This gives the proposer more information that he or she needs, while the provider of the other product needs the information that the buyer who needs the other product needs. It will be possible to provide it appropriately.

[4-2. About action recommendations]
The providing device 100 may recommend the behavior to the purchaser based on various information registered in the behavior information database 134. For example, the providing device 100 estimates the date and time when the schedule is free from the behavior information of the purchaser, and searches for an event to be held within a predetermined range from the user's address at the estimated date and time. Then, the providing device 100 may provide the information of the absorbent article necessary for participating in the event as the proposal information together with the information of the searched event. In addition, when such an action is recommended, the providing device 100 estimates whether or not the purchaser has participated in the event proposed by the purchaser based on the position history, and if it is estimated that the event has been participated in the event. , Coupons and points may be set for the purchaser. Further, when proposing such an event, for example, the providing device 100 may search for an event in which the points given to the purchaser can be used, and propose to participate in the searched event.

Further, when the providing device 100 provides the purchaser with the proposal information proposing the purchase of various products such as absorbent articles and related products, the providing device 100 determines whether or not the proposed product has been purchased from the purchase history. Then, if the providing device 100 has purchased the product proposed by the purchaser within a predetermined period after proposing the purchase of the product, the providing device 100 may give a coupon or points.

In addition, the providing device 100 is based on various behaviors of the purchaser in response to the proposal such as whether or not the purchaser participated in the event proposed to participate and whether or not the purchaser purchased the product for which the purchase was proposed. The proposed logic may be updated. For example, the providing device 100 may update the selection logic of the event that proposes to participate depending on whether or not the purchaser participates in the event that proposes to participate, and the purchaser purchases the product that proposes to participate. The decision logic for determining the proposed product from the purchase information or the like may be updated depending on whether or not the decision has been made.

For example, when the purchaser does not participate in the event proposed to participate, the providing device 100 specifies the type of the proposed event (for example, live) and the type of event different from the specified type (for example, for example). You may propose a hero show, etc.). Further, the providing device 100 may propose to purchase another product if the purchaser does not purchase the proposed product.

[4-3. About evaluation]
Further, the providing device 100 may receive an evaluation for various proposal information from the purchaser. For example, the providing device 100 may acquire as an evaluation whether or not the purchaser has displayed the message provided as the proposal information, or may accept various evaluations for the message such as “like”. Further, the providing device 100 may update the decision logic for determining the content of the proposal information according to the evaluation for each message. Further, the providing device 100 may give points or coupons when the purchaser evaluates it.

[4-4. About brand switch]
Here, when the wearer's body changes due to growth or the like, the size of the absorbent article to be purchased changes, so that there is a high possibility that a brand switch will occur. Therefore, the providing device 100 may set points of more values when the purchaser purchases absorbent articles of different sizes.

Further, in order to prevent the brand switch, the providing device 100 may propose to give points or the like when the size of the absorbent article can be changed. For example, the providing device 100 estimates whether or not the size of the newly purchased absorbent article changes from the age and physical information of the wearer and the size of the absorbent article purchased by the previous purchaser, and changes. If so, you may provide information about the new size of absorbent article and distribute coupons. As a result of such processing, the providing device 100 can prevent the brand switch and retain the purchaser.

The providing device 100 may provide so-called comparison information. For example, when the providing device 100 proposes a product by a predetermined manufacturer, the providing device 100 may provide comparison information with a similar product by another manufacturer. Further, for example, when the purchase information indicates that a product of another manufacturer has been purchased, the providing device 100 may propose a product of a predetermined manufacturer and provide a coupon. Further, the providing device 100 may give points only when it receives the purchase information indicating that the product has been purchased by a predetermined manufacturer.

[4-5. About user input]
The above-mentioned purchase information may be registered in any manner. For example, the purchaser may transmit the purchase information by facsimile or the like. In such a case, the providing device 100 may extract purchase information from the facsimile by using a technique such as OCR (Optical Character Recognition).

[4-6. About the timing of provision]
Further, the providing device 100 estimates an appropriate timing for providing the proposal information based on the content of the proposal information, the behavior of the purchaser, or the information about the wearer, and delivers the proposal information at the estimated timing. May be good. For example, when the terminal device 10 receives the beacon information installed in a store such as a drug store, the terminal device 10 transmits the beacon information to the providing device 100. In such a case, the providing device 100 identifies the store visited by the purchaser from the beacon information, and is the appropriate absorbent article sold to the wearer associated with the purchaser at the specified store? Judge whether or not. Then, when it is determined that the appropriate absorbent article is sold, the providing device 100 may provide the proposal information proposing the purchase of the absorbent article. In addition, the providing device 100 may provide proposal information for proposing the purchase of the absorbent article when the expected remaining inventory of the absorbent article purchased by the purchaser is below a predetermined threshold value.

As a method of estimating whether or not the purchaser is in the store, for example, the position information of the terminal device 10 may be estimated by the providing device 100 receiving the position information.

In addition, the providing device 100 provides not only product information such as product name and size, but also sales position in the store, coupons that can be used in the store, and points given by purchasing in the store as proposal information for proposing the purchase of absorbent goods. Information such as may be provided. In particular, by setting the coupon that can be used at the store as, for example, "a coupon that can be used within XX minutes", it is possible to promote the purchase at that store. Therefore, for example, a company that provides an application from a company that operates the store. By providing a certain amount of profit to the store, the store can promote the purchase at its own store. Providing such information is the timing of purchase for purchasers who are always considering whether to purchase in the above-mentioned "consumer goods that need to purchase goods suitable for users on a regular basis". In addition to being able to make good proposals, stores can promote sales at their own stores.

In addition, the providing device 100 estimates the time zone in which the wearer is estimated to be sleeping from the recorded information. Then, when transmitting the relatively long proposal information, the providing device 100 may transmit the proposal information at a time zone estimated that the wearer is sleeping. Further, the providing device 100 estimates the wearer's situation such as eating, sleeping, or waking up from the recorded information for each time zone, and according to the content of the proposal information and the wearer's situation. Proposal information may be provided at the same time.

[4-7. About multiple wearers]
Here, when the parents are cared for or when there are two or more children, one purchaser may be associated with a plurality of wearers. In such a case, the providing device 100 estimates the wearer who wears the product indicated by the purchase information based on the information of each wearer and the purchase information, and purchases based on the estimated wearer information. You may decide the content of the information to be provided to the person.

For example, when the purchaser purchases the absorbent article, the providing device 100 compares the size of the absorbent article with the physical information of each wearer and estimates the wearer who wears the purchased absorbent article. To do. Then, the providing device 100 may provide the estimated wearer's information and the proposal information according to the purchase information. Further, for example, the providing device 100 individually manages the expected remaining inventory of absorbent articles worn by older children and the expected remaining inventory of absorbent articles worn by younger children, and absorbs each of them. The purchase timing of the sex article may be estimated individually, and the proposal information proposing the purchase of each absorbent article may be provided at the individually estimated timing.

[4-8. About the proposal system]
In the above-described example, the providing device 100 provides the proposal information based on the purchase information received from the terminal device 10 via the terminal device 10. However, the embodiments are not limited to this. For example, the providing device 100 provides the proposal information based on the purchase information received from the terminal device 10 from a terminal other than the terminal device 10 that is previously associated with a user who uses the terminal device 10. You may. That is, the terminal that accepts the purchase information and the terminal that outputs the information based on the purchase information may be different. Further, for example, the providing device 100 may provide the proposal information in the form of voice from a smart speaker or the like. In such a case, for example, when the purchaser instructs the smart speaker to purchase the absorbent article by voice, the providing device 100 may acquire the content of the instruction as purchase information.

[4-9. About the application]
In the above-mentioned example, an example of the process of acquiring purchase information and providing proposal information via an application related to baby diapers has been described, but the embodiment is not limited to this. For example, the provision system 1 may execute a process of acquiring purchase information and providing proposal information via an application related to adult diapers and an application related to long-term care. In addition, the providing system 1 may execute a process of acquiring purchase information and providing proposal information via an application for sanitary products, physiological management, and the like.

When an application corresponding to the absorbent article is provided in this way, the providing device 100 uses each of the above-mentioned databases 131 to 136 as an integrated database to provide proposal information to various applications. May be provided. Further, the providing device 100 may manage each of the above-mentioned databases 131 to 136 individually for each type of application. For example, when each database 131-136 is managed individually for each application type, information on purchasers and wearers of infant diapers, information on purchasers and wearers of sanitary napkins, and purchase of adult diapers Information on the person and the wearer will be managed individually.

[4-10. Others]
In the above description, children and parents have been described as wearers, but the embodiments are not limited to this. For example, the purchaser may be a staff member of the long-term care facility, and the wearer may be a person who uses the long-term care facility. Further, for example, the wearer may be an animal that becomes a pet of the purchaser.

Of the above-mentioned processes, all or part of the processes described as being automatically performed may be performed manually. In addition, all or part of the processing described as being performed manually may be automatically performed by a known method. In addition, the processing procedure, specific name, and information including various data and parameters shown in the above document and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Further, each component of each of the illustrated devices is a functional concept, and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure. In addition, each component may be functionally or physically distributed / integrated in any unit according to various loads, usage conditions, etc., in whole or in part thereof. In addition, the above-mentioned processes may be appropriately combined and executed within a consistent range.

[4-11. Hardware configuration]
Further, the terminal device 10 and the providing device 100 according to the above-described embodiment are realized by a computer 1000 having a configuration as shown in FIG. 23, for example. FIG. 23 is a diagram showing an example of the hardware configuration. The computer 1000 is connected to the output device 1010 and the input device 1020, and the arithmetic unit 1030, the cache 1040, the memory 1050, the output IF (Interface) 1060, the input IF 1070, and the network IF 1080 are connected by the bus 1090.

The arithmetic device 1030 operates based on a program stored in the cache 1040 or the memory 1050, a program read from the input device 1020, or the like, and executes various processes. The cache 1040 is a cache that temporarily stores data used by the arithmetic unit 1030 for various operations such as RAM. Further, the memory 1050 is a storage device in which data used by the arithmetic unit 1030 for various calculations and various databases are registered, and is realized by a ROM (Read Only Memory), an HDD (Hard Disk Drive), a flash memory, or the like. Memory.

The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various information such as a monitor and a printer. For example, USB (Universal Serial Bus), DVI (Digital Visual Interface), and the like. It may be realized by a connector of a standard such as HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, a keyboard, and a scanner, and is realized by, for example, USB.

For example, the input device 1020 includes an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), a PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), and a tape medium. It may be realized by a device that reads information from a magnetic recording medium, a semiconductor memory, or the like. Further, the input device 1020 may be realized by an external storage medium such as a USB memory.

The network IF 1080 has a function of receiving data from another device via the network N and sending the data to the arithmetic unit 1030, and transmitting the data generated by the arithmetic unit 1030 to the other device via the network N.

Here, the arithmetic unit 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic unit 1030 loads a program from the input device 1020 or the memory 1050 onto the cache 1040, and executes the loaded program. For example, when the computer 1000 functions as the providing device 100, the arithmetic unit 1030 of the computer 1000 realizes the function of the control unit 140 by executing the program loaded on the cache 1040.

[5. effect〕
As described above, when the providing device 100 receives the purchase information indicating the absorbent goods purchased by the user, the providing device 100 not only gives profits such as points, but also gives the user information determined based on the received purchase information. Provide to. Therefore, for example, the providing device 100 can utilize the information obtained by the point program for a service to the user and provide useful information to the user to realize a return to the user.

Further, the providing device 100 provides not only purchase information but also information on the wearer wearing the absorbent article, behavior information indicating the behavior of the user, weather information, and the like, and information to be provided to the user. Determine the content. Therefore, the providing device 100 can further improve the usefulness of the information provided to the user.

Further, the providing device 100 changes the content of the profit provided to the user based on the amount of information of the purchase information. Therefore, the providing device 100 can give the user a motivation to register more detailed purchase information. In addition, the providing device 100 can provide the user with information based on more detailed purchase information.

The embodiments of the present application have been described in detail with reference to the drawings. However, these are examples, and the embodiments of the present application are implemented in other embodiments that have been modified or improved in various ways based on the knowledge of those skilled in the art, including the embodiments described in the disclosure column of the invention. Is possible. Further, the above-mentioned "section, module, unit" can be read as "means" or "circuit".

10 Terminal device 20, 120 Communication unit 30, 130 Storage unit 40 Input unit 50 Output unit 60 Physical sensor 70 Camera 80, 140 Control unit 81 1st application 82 2nd application 100 Providing device 141 Reception unit 142 Specific unit 143 Setting unit 144 Decision unit 145 Provision unit 146 Presentation unit 811 Input reception unit 812 Output unit 813 Information provision unit

Claims (20)

A reception unit that accepts purchase information indicating purchased absorbent goods from the terminal device used by the user,
A setting unit that sets rewards according to the purchase information received by the reception unit, and
A providing device having a providing unit that provides information determined based on purchase information received by the receiving unit to the user. The providing device according to claim 1, wherein the providing unit provides the user with information determined based on the wearer information regarding the wearer of the absorbent article and the purchase information. The providing unit is characterized in that it is a product estimated based on the purchase information and the wearer information, and provides information on a product having a predetermined relationship with the wearer indicated by the wearer information. The providing device according to claim 2. The wearer information is a record related to childcare, a record related to long-term care, or a record related to menstruation.
The providing device according to claim 2 or 3, wherein the providing unit provides information determined based on the wearer information to the user. The providing unit obtains information determined based on wearer information regarding a wearer associated with the user and purchase information indicating an absorbent article purchased by a user associated with another wearer. The providing device according to any one of claims 1 to 4, wherein the providing device is provided to a user. The providing device according to any one of claims 1 to 5, wherein the setting unit sets a reward according to the amount of information of the purchase information. When the purchase information includes information indicating the price, store, or date and time when the user purchased the absorbent article in addition to the absorbent article, the setting unit performs the purchase information. 6. The providing apparatus according to claim 6, wherein a reward is set more than when only the absorbent article is shown. Claim 1 is characterized in that the providing unit provides the user with information determined based on the behavior information indicating the behavior of the user or the wearer of the absorbent article and the purchase information. The providing device according to any one of ~ 7. The eighth aspect of claim 8 is characterized in that the providing unit provides information determined based on the future behavior of the user or the wearer estimated based on the behavior information and the purchase information. Providing equipment. The provision according to claim 9, wherein the providing unit provides information on a product having a predetermined relationship with the future behavior of the user or the wearer estimated based on the behavior information. apparatus. Claim 1 is characterized in that the providing unit provides the user with usage information indicating the usage state of the absorbent article indicated by the purchase information and information determined based on the purchase information. The providing device according to any one of 10. The reception unit acquires an image as the purchase information and obtains an image.
The setting unit sets a reward according to the purchase information indicating the absorbent article derived from the image.
Any one of claims 1 to 11, wherein the providing unit provides the user with information determined based on the purchase information indicating the absorbent article derived from the image. The provision device described in 1. The providing device according to any one of claims 1 to 12, wherein the providing unit provides information related to the absorbent article indicated by the purchase information to the user. The delivery method performed by the delivery device,
The reception process of receiving purchase information indicating the purchased absorbent goods from the terminal device used by the user,
A setting process for setting a reward according to the purchase information received by the reception process, and
A providing method including a providing process of providing information determined based on purchase information received by the receiving process to the user. The reception procedure for accepting purchase information indicating the purchased absorbent goods from the terminal device used by the user, and
A setting procedure for setting a reward according to the purchase information received by the reception procedure, and a setting procedure.
A providing program for causing a computer to execute a providing procedure for providing the user with information determined based on the purchase information received by the receiving procedure. A terminal device having a transmitter that transmits purchase information indicating the purchased absorbent goods to the providing device, and
A setting unit that sets a reward according to the purchase information transmitted from the terminal device, and
A providing system characterized by having a providing device having a providing unit that provides information determined based on purchase information transmitted from the terminal device to a user. The reception procedure for accepting input of purchase information indicating the purchased absorbent goods, and
The first provision procedure for providing information on the reward according to the purchase information input by the user, and
A providing program for causing a computer to execute a second providing procedure for providing a user with information determined based on the purchase information received by the reception procedure. The computer is further executed by the output procedure of outputting the purchase information received by the reception procedure to a predetermined external device.
The first providing procedure provides information on the reward set by the external device according to the purchase information.
The providing program according to claim 17, wherein the second providing procedure provides information determined by the external device based on the purchase information. A providing system that includes an absorbent article or a package of the absorbent article and a program mounted on a terminal.
The program is applied to the terminal device.
A reception procedure for accepting input of visual information of the absorbent article or the package of the absorbent article, and
The first provision procedure for providing information on rewards according to the visual information input by the user, and
A second provision procedure for providing the user with information determined based on the visual information received by the reception procedure, and
A providing system characterized by executing. The providing system according to claim 19, wherein the visual information is at least one of a pattern, a character, or a shape contained in the absorbent article or the package of the absorbent article.

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