WO2022237239A1 - 用于产品监控的方法、系统、装置和设备 - Google Patents

用于产品监控的方法、系统、装置和设备 Download PDF

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Publication number
WO2022237239A1
WO2022237239A1 PCT/CN2022/073844 CN2022073844W WO2022237239A1 WO 2022237239 A1 WO2022237239 A1 WO 2022237239A1 CN 2022073844 W CN2022073844 W CN 2022073844W WO 2022237239 A1 WO2022237239 A1 WO 2022237239A1
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WIPO (PCT)
Prior art keywords
monitoring
data
instruction
return data
display
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Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/CN2022/073844
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English (en)
French (fr)
Inventor
徐勤耀
高保华
董金盛
曹壬艳
宋艳凤
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Qingdao Haier Air Conditioner Gen Corp Ltd
Qingdao Haier Air Conditioning Electric Co Ltd
Haier Smart Home Co Ltd
Original Assignee
Qingdao Haier Air Conditioner Gen Corp Ltd
Qingdao Haier Air Conditioning Electric Co Ltd
Haier Smart Home Co Ltd
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Application filed by Qingdao Haier Air Conditioner Gen Corp Ltd, Qingdao Haier Air Conditioning Electric Co Ltd, Haier Smart Home Co Ltd filed Critical Qingdao Haier Air Conditioner Gen Corp Ltd
Publication of WO2022237239A1 publication Critical patent/WO2022237239A1/zh
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00—Program-control systems
    • G05B19/02—Program-control systems electric
    • G05B19/04—Program control other than numerical control, i.e. in sequence controllers or logic controllers
    • G05B19/042—Program control other than numerical control, i.e. in sequence controllers or logic controllers using digital processors
    • G05B19/0428—Safety, monitoring
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00—Program-control systems
    • G05B2219/20—Pc systems
    • G05B2219/24—Pc safety
    • G05B2219/24024—Safety, surveillance

Definitions

  • the present application relates to the technical field of electrical appliance production, for example, to a method, system, device and equipment for product monitoring.
  • Existing monitoring equipment can only passively receive preset types of monitoring data output by household appliances, so different household appliances need to be monitored by different monitoring equipment.
  • Embodiments of the present disclosure provide a method, system, device and device for product monitoring, so that the same monitoring device can monitor different home appliances.
  • the method for product monitoring is applied to the monitoring terminal side, and the method includes: sending a monitoring instruction to a home appliance, triggering the home appliance to feed back the return data corresponding to the monitoring instruction; the monitoring instruction Including the call type and feedback format corresponding to the returned data; receiving the returned data fed back by the household electrical appliance.
  • the device for product monitoring includes: a communication sending module configured to send a monitoring instruction to a household electrical appliance, and trigger the household electrical appliance to feed back the return data corresponding to the monitoring instruction; the monitoring instruction includes the The call type and feedback format of the returned data; the communication receiving module is configured to receive the returned data fed back by the home appliance.
  • the system for product monitoring includes: a monitoring terminal configured to send a monitoring instruction to a home appliance, and trigger the home appliance to feed back the return data corresponding to the monitoring instruction;
  • the monitoring instruction includes the The call type and feedback format of the returned data; receiving the returned data fed back by the home appliance; the home appliance is configured to receive the monitoring instruction sent by the monitoring terminal, and obtain the returned data corresponding to the monitoring instruction; send The returned data is sent to the monitoring terminal.
  • an apparatus for product monitoring includes a processor and a memory storing program instructions, and the processor is configured to execute the above-mentioned method for product monitoring when executing the program instructions.
  • the apparatus comprises the above-described means for product monitoring.
  • the monitoring terminal sends a monitoring command to the home appliance device to trigger the home appliance device to feedback the return data corresponding to the monitoring command, and the monitoring command includes the return data
  • the monitoring command includes the return data
  • the monitoring terminal receives the return data fed back by the home appliance.
  • the monitoring terminal can change the calling type of the returned data according to different home appliances, realizing the monitoring of different home appliances by the same monitoring terminal.
  • FIG. 1 is a schematic diagram of a method for product monitoring provided by an embodiment of the present disclosure
  • FIG. 2 is a sequence diagram of a method for product monitoring provided by an embodiment of the present disclosure
  • Fig. 3 is a schematic diagram of a device for product monitoring provided by an embodiment of the present disclosure
  • Fig. 4 is a schematic diagram of a system for product monitoring provided by an embodiment of the present disclosure.
  • Fig. 5 is a schematic diagram of another device for product monitoring provided by an embodiment of the present disclosure.
  • A/B means: A or B.
  • a and/or B means: A or B, or, A and B, these three relationships.
  • an embodiment of the present disclosure provides a method for product monitoring, which is applied to the monitoring terminal side, and the method includes:
  • Step S101 sending a monitoring command to the home appliance, triggering the home appliance to feed back the return data corresponding to the monitoring command;
  • the monitoring command includes the call type and feedback format of the returned data;
  • Step S102 receiving the return data fed back by the household electrical appliance.
  • the monitoring terminal sends a monitoring instruction to the home appliance to trigger the return data corresponding to the home appliance feedback monitoring instruction.
  • the monitoring instruction includes the call type and feedback format of the returned data, and the monitoring terminal receives the home appliance. Feedback return data.
  • the monitoring terminal can change the calling type of the returned data according to different home appliances, realizing the monitoring of different home appliances by the same monitoring terminal.
  • the monitoring terminal includes: a computer, a tablet computer, a smart phone, a server, and the like.
  • the household appliances include: air conditioners, televisions, refrigerators, washing machines, water heaters, and the like.
  • obtaining the monitoring instruction includes: generating the monitoring instruction according to the preset call type, feedback format and feedback length; the call type is used to determine the data content of the returned data corresponding to the monitoring instruction; the feedback format is used to determine the corresponding The data format of the returned data; the feedback length is used to determine the data length of the returned data corresponding to the monitoring command.
  • the call type, feedback format and feedback length are obtained according to actual monitoring requirements. In the development and monitoring process of home appliances, it is often necessary to adjust monitoring instructions for different purposes in order to obtain different return data to meet different needs.
  • the embodiment of this application generates a monitoring command according to the preset call type, feedback format and feedback length.
  • Instructions send monitoring instructions to home appliances, trigger home appliances to feedback the return data corresponding to the monitoring instructions, and receive the returned data, set the call type, data format and data length of the returned data according to different needs, so as to achieve the same monitoring
  • the terminal monitors different home appliances.
  • sending the monitoring command to the home appliance includes: acquiring a preset communication rate; and sending the monitoring command to the home appliance according to the communication rate.
  • the communication rate is obtained according to actual monitoring requirements.
  • the monitoring terminal sends monitoring instructions to the home appliances according to the preset communication rate, triggers the home appliances to output return data according to the monitoring instructions, and the monitoring terminal receives the returned data from the home appliances, and sets the corresponding sending rate according to different monitoring requirements, which is convenient for the same monitoring terminal Monitor different home appliances.
  • sending the monitoring instruction to the home appliance includes: sending the monitoring instruction to the home appliance through a preset communication method.
  • the communication method includes UART (Universal Asynchronous Receiver/Transmitter, Universal Asynchronous Receiver Transmitter), IPV4 (Internet Protocol version 4, Internet Protocol version 4), IPV6 (Internet Protocol version 6, Internet Protocol version 6), USB ( Universal Serial Bus, Universal Serial Bus), NFC (Near Field Communication, Near Field Communication) or Bluetooth and other transmission methods.
  • the communication method is obtained according to actual monitoring requirements.
  • Send monitoring instructions to home appliances by obtaining preset communication methods, trigger home appliances to output return data according to monitoring instructions, and monitor terminals to receive returned data from home appliances, and set corresponding communication methods according to different monitoring requirements, which is convenient for the same monitoring terminal to monitor Different home appliances.
  • the returned data types include regular data types and alarm data types.
  • the monitoring instruction further includes data identification code information
  • sending the monitoring instruction to the home appliance includes: sending the data identification code information to the home appliance, triggering the home appliance to mark the returned data corresponding to the monitoring instruction according to the data identification code information.
  • the data identification code information includes a normal identification code and an alarm identification code.
  • triggering the household appliance to mark the returned data corresponding to the monitoring instruction according to the data identification code information includes: adding a regular identification code to the returned data when the returned data corresponding to the monitoring instruction is regular data; If the returned data is alarm data, add an alarm identification code to the returned data.
  • the data identification code information is acquired according to actual monitoring requirements.
  • the monitoring terminal sends monitoring instructions and data identification code information to the home appliance, triggers the home appliance to feed back the return data with the regular identification code or the alarm identification code to the monitoring terminal, and the monitoring terminal receives the returned data with the regular identification code or the alarm identification code,
  • the returned information can be categorized by using conventional identification codes or alarm identification codes, which facilitates the monitoring of different types of returned information, and then adopts different response methods for different types.
  • the monitoring instruction also includes a corresponding interval period
  • sending the monitoring instruction to the home appliance includes: sending the interval period corresponding to the monitoring instruction to the home appliance; triggering the home appliance to feedback the return data corresponding to the monitoring instruction and then waiting for the interval period, and then execute The next monitoring command.
  • the interval period is a preset time period.
  • the interval period is acquired according to actual monitoring requirements.
  • the monitoring terminal sends the first monitoring command and the second monitoring command to the home appliance, and the interval period corresponding to the first monitoring command is 1 minute, triggering the home appliance to feed back the return data corresponding to the first monitoring command and then standby 1 minute, and then execute the second monitoring instruction.
  • the method further includes: performing a data integrity check on the returned data according to a preset checking method.
  • the check method includes CRC (Cyclic Redundancy Check, cyclic redundancy check), checksum (sum check code), BCC (Block Check Character, information group check code), LRC (Longitudinal Redundancy Check, vertical redundancy check Check) and Parity Check (parity check) and other check methods such as one or more.
  • the monitoring terminal checks the data integrity of the returned data through the preset inspection method to ensure the integrity of the returned data.
  • the inspection method is obtained according to actual monitoring requirements.
  • performing a data integrity check on the returned data according to a preset checking method further includes: performing an identification code check and a data length check on the returned data according to a preset checking method.
  • the method further includes: storing the returned data fed back by the household electrical appliance.
  • some specific monitoring data is difficult to be copied due to reasons such as hidden logic problems and harsh copying conditions, so that it is impossible to analyze and troubleshoot the problem.
  • the embodiments of the present disclosure send monitoring instructions through the monitoring terminal
  • For home appliances after triggering home appliances to output return data according to monitoring instructions, receive and store the return data, so that when specific data is needed, it is convenient to analyze and troubleshoot problems by calling the stored specific data.
  • the method further includes: obtaining a query instruction; determining the returned data corresponding to the query instruction as monitoring data; performing data presentation according to the monitoring data.
  • the query instruction is obtained according to actual monitoring requirements.
  • the return data received from the home appliance is the exhaust temperature of the home appliance
  • the query command is "change of exhaust temperature within one hour of starting up"
  • the time when the home appliance is turned on is obtained according to the exhaust temperature of the home appliance. Exhaust gas temperature data within hours and determine the data as monitoring data.
  • performing data display according to the monitoring data includes: obtaining a display instruction; generating display data corresponding to the monitoring data according to the display instruction; and displaying the display data.
  • the display instruction includes displaying a data format.
  • generating display data corresponding to the monitoring data according to the display instruction includes: generating display data from the monitoring data according to a display data format.
  • the display data formats include tables, pie charts, donut charts, percentage stacked column charts, percentage stacked area charts, rectangular dendrograms, column charts, butterfly charts, range bar charts, radar charts, and line charts, etc.
  • the display data format is obtained according to actual monitoring requirements.
  • the embodiments of the present disclosure acquire monitoring data according to the returned data and query instructions, generate display data corresponding to the monitoring data according to the display instructions, and display the display data.
  • the content and format of the displayed data can be customized according to the needs.
  • the returned data cannot be adjusted and the returned data can only be displayed in a fixed format, and the corresponding content and format can be adjusted according to different returned data.
  • an embodiment of the present disclosure provides a method for product monitoring, including:
  • Step S201 the monitoring terminal generates a monitoring command;
  • the monitoring command includes the calling type and feedback format of the returned data;
  • Step S202 the monitoring terminal sends a monitoring instruction to the home appliance
  • Step S203 the household electrical appliance receives the monitoring instruction sent by the monitoring terminal
  • Step S204 the household electrical appliance obtains the returned data corresponding to the monitoring command
  • Step S205 the home appliance sends the return data corresponding to the monitoring command to the monitoring terminal;
  • Step S206 the monitoring terminal receives the return data sent by the home appliance
  • Step S207 the monitoring terminal obtains the query instruction, and determines the returned data corresponding to the query instruction as the monitoring data;
  • Step S208 the monitoring terminal obtains the display instruction, and generates display data corresponding to the monitoring data according to the display instruction;
  • step S209 the monitoring terminal displays the display data.
  • the monitoring terminal sends a monitoring command to the home appliance.
  • the monitoring command includes the call type and feedback format of the returned data, triggers the home appliance to feedback the returned data corresponding to the monitoring command, and the monitoring terminal receives it again.
  • the monitoring instruction includes the call type and feedback format of the returned data, which is used to trigger the home appliance to feed back the corresponding returned data according to the monitoring instruction, so that the monitoring terminal can change the type of the returned data according to different home appliances.
  • the monitoring terminal can only passively receive the returned data output by the household appliances, which is convenient for the same monitoring terminal to monitor different household appliances.
  • an embodiment of the present disclosure provides a device 300 for product monitoring, including a communication sending module 301 and a communication receiving module 302 .
  • the communication sending module 301 is configured to send a monitoring command to the household electrical appliance 402, and trigger the household electrical appliance 402 to feedback the return data corresponding to the monitoring command; the monitoring command includes the call type and the feedback format of the returned data; the communication receiving module 302 is configured to receive the household electrical appliance 402 Feedback return data.
  • the communication sending module sends a monitoring command to the home appliance.
  • the monitoring command includes the call type and feedback format of the returned data, triggers the returned data corresponding to the home appliance feedback monitoring command, and the communication receiving module Receive the return data fed back by the home appliance.
  • the monitoring command includes the call type and feedback format of the returned data, which is used to trigger the home appliance to feed back the corresponding returned data according to the monitoring command, and the type of returned data can be changed according to different home appliances.
  • the call type and feedback format are obtained according to actual monitoring requirements.
  • the device 300 for product monitoring further includes a function library module 303 and an intelligent auxiliary module 304 .
  • the function library module 303 is configured to obtain the query instruction, determines the returned data corresponding to the query instruction as monitoring data, and sends the monitoring data to the intelligent auxiliary module 304;
  • the intelligent auxiliary module 304 is configured to receive the monitoring data sent by the function library module, and obtain A display instruction is used to generate display data corresponding to the monitoring data according to the display instruction.
  • the query instruction and the display instruction are obtained according to actual monitoring requirements.
  • the device 300 for product monitoring further includes a query management module 305 , a data management module 306 and a data presentation module 307 .
  • the query management module 305 is configured to generate a monitoring command, and sends the monitoring command to the communication sending module 301;
  • the data management module 306 is configured to store the monitoring command and store the corresponding return data of the monitoring command, and store the monitoring command and the corresponding monitoring command
  • the returned data is sent to the function library module 303;
  • the data display module 307 is configured to receive the display data corresponding to the monitoring data sent by the intelligent assistance module 304, and display the display data corresponding to the monitoring data.
  • an embodiment of the present disclosure provides a product monitoring system, including a monitoring terminal 401 and a home appliance 402 .
  • the monitoring terminal 401 is configured to send a monitoring command to the home appliance, trigger the home appliance to feedback the return data corresponding to the monitoring command, the monitoring command includes the call type and the feedback format of the returned data, and receive the return data fed back by the home appliance;
  • the home appliance 402 is configured as Receive the monitoring instruction sent by the monitoring terminal, obtain the return data corresponding to the monitoring instruction, and send the return data to the monitoring terminal.
  • the monitoring terminal sends a monitoring command to the home appliance.
  • the monitoring command includes the call type and feedback format of the returned data
  • the home appliance feeds back the returned data corresponding to the monitoring command to the monitoring terminal.
  • the monitoring terminal Receive the return data fed back by the home appliance.
  • the monitoring terminal can change the call type of the returned data according to different home appliances. Compared with the monitoring terminal in the prior art, it can only passively receive the output of the home appliance.
  • the returned data is convenient for the same monitoring terminal to monitor different home appliances.
  • the monitoring terminal communicates with the home appliance through transmission methods such as UART, IPV4, IPV6, USB, NFC or Bluetooth.
  • the call type and feedback format are obtained according to actual monitoring requirements.
  • an embodiment of the present disclosure provides an apparatus for product monitoring, including a processor (processor) 500 and a memory (memory) 501 .
  • the device may further include a communication interface (Communication Interface) 502 and a bus 503.
  • Communication interface 502 may be used for information transfer.
  • the processor 500 can invoke logic instructions in the memory 501 to execute the method for product monitoring in the above-mentioned embodiments.
  • the device for product monitoring provided by the embodiments of the present disclosure, send monitoring instructions to home appliances to trigger the return data corresponding to the home appliance feedback monitoring instructions.
  • the monitoring instructions include the call type and feedback format of the returned data, and receive the returned data fed back by the home appliances. .
  • the monitoring terminal can change the call type of the returned data according to different home appliances. Compared with the monitoring terminal in the prior art, it can only passively receive the output of the home appliance. The returned data is convenient for the same monitoring terminal to monitor different home appliances.
  • the above logic instructions in the memory 501 may be implemented in the form of software functional units and may be stored in a computer-readable storage medium when sold or used as an independent product.
  • the memory 501 can be used to store software programs and computer-executable programs, such as program instructions/modules corresponding to the methods in the embodiments of the present disclosure.
  • the processor 500 executes the program instructions/modules stored in the memory 501 to execute functional applications and data processing, that is, to implement the method for product monitoring in the above-mentioned embodiments.
  • the memory 501 may include a program storage area and a data storage area, wherein the program storage area may store an operating system and an application program required by at least one function; the data storage area may store data created according to the use of the terminal device, and the like.
  • the memory 501 may include a high-speed random access memory, and may also include a non-volatile memory.
  • An embodiment of the present disclosure provides a device, including the above-mentioned device for product monitoring.
  • the device includes a computer, a tablet computer, a smart phone, and the like.
  • the device sends a monitoring command to the home appliance to trigger the home appliance to feed back the return data corresponding to the monitoring command.
  • the monitoring command includes the call type and feedback format of the returned data, and the device receives the return data fed back by the home appliance.
  • the device can change the call type of the returned data according to different home appliances, compared to the monitoring terminal in the prior art that can only passively receive the output of home appliances
  • the returned data is convenient for the same monitoring terminal to monitor different home appliances.
  • An embodiment of the present disclosure provides a computer-readable storage medium, which stores computer-executable instructions, and the computer-executable instructions are configured to execute the above method for product monitoring.
  • An embodiment of the present disclosure provides a computer program product, the computer program product includes a computer program stored on a computer-readable storage medium, the computer program includes program instructions, and when the program instructions are executed by a computer, the The computer executes the above method for product monitoring.
  • the above-mentioned computer-readable storage medium may be a transitory computer-readable storage medium, or a non-transitory computer-readable storage medium.
  • the technical solutions of the embodiments of the present disclosure can be embodied in the form of software products, which are stored in a storage medium and include one or more instructions to make a computer device (which can be a personal computer, a server, or a network equipment, etc.) to perform all or part of the steps of the method described in the embodiments of the present disclosure.
  • the aforementioned storage medium can be a non-transitory storage medium, including: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic disk or optical disc, etc.
  • the term “and/or” as used in this application is meant to include any and all possible combinations of one or more of the associated listed ones.
  • the term “comprise” and its variants “comprises” and/or comprising (comprising) etc. refer to stated features, integers, steps, operations, elements, and/or The presence of a component does not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components and/or groupings of these.
  • an element defined by the statement “comprising a " does not exclude the presence of additional identical elements in the process, method or apparatus comprising said element.
  • the disclosed methods and products can be implemented in other ways.
  • the device embodiments described above are only illustrative.
  • the division of the units may only be a logical function division.
  • multiple units or components may be combined Or it can be integrated into another system, or some features can be ignored, or not implemented.
  • the mutual coupling or direct coupling or communication connection shown or discussed may be through some interfaces, and the indirect coupling or communication connection of devices or units may be in electrical, mechanical or other forms.
  • each functional unit in the embodiments of the present disclosure may be integrated into one processing unit, each unit may exist separately physically, or two or more units may be integrated into one unit.
  • each block in a flowchart or block diagram may represent a module, program segment, or part of code that includes one or more Executable instructions.
  • the functions noted in the block may occur out of the order noted in the figures.
  • two blocks in succession may, in fact, be executed substantially concurrently, or they may sometimes be executed in the reverse order, depending upon the functionality involved.
  • the operations or steps corresponding to different blocks may also occur in a different order than that disclosed in the description, and sometimes there is no specific agreement between different operations or steps.
  • each block in the block diagrams and/or flowcharts, and combinations of blocks in the block diagrams and/or flowcharts can be implemented by a dedicated hardware-based system that performs the specified function or action, or can be implemented by dedicated hardware implemented in combination with computer instructions.

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Abstract

本申请涉及电器生产技术领域，公开一种用于产品监控的方法，包括：发送监控指令给家电设备，触发家电设备反馈监控指令对应的返回数据；监控指令包括返回数据的调用类型和反馈格式；接收家电设备反馈的返回数据。通过监控指令包括返回数据的调用类型和反馈格式，用于触发家电设备根据监控指令反馈对应的返回数据，使得监控终端能够根据不同的家电设备更改返回数据的类型，相比于现有技术中的监控终端只能被动接收家电设备输出的返回数据，便于同一监控终端监控不同的家电设备。本申请还公开一种用于产品监控的装置、系统及设备。

Description

用于产品监控的方法、系统、装置和设备
本申请基于申请号为202110525479.0、申请日为2021年5月13日的中国专利申请提出，并要求该中国专利申请的优先权，该中国专利申请的全部内容在此引入本申请作为参考。
技术领域
本申请涉及电器生产技术领域，例如涉及一种用于产品监控的方法、系统、装置和设备。
背景技术
目前，随着科技的发展，家电设备的更新速度越来越快，家电设备款式种类繁多，运行各类功能的时间不一，给家电设备在生产过程中的监控和管理带来了不小的挑战，引入监控设备能够有效监控家电设备在生产过程中的实时状况和运行过程，减轻家电设备的生产管理压力。
在实现本公开实施例的过程中，发现相关技术中至少存在如下问题：
现有的监控设备只能被动接收家电设备输出的预设类型的监控数据，从而不同的家电设备需要通过不同的监控设备进行监控。
发明内容
为了对披露的实施例的一些方面有基本的理解，下面给出了简单的概括。所述概括不是泛泛评述，也不是要确定关键/重要组成元素或描绘这些实施例的保护范围，而是作为后面的详细说明的序言。
本公开实施例提供了一种用于产品监控的方法、系统、装置和设备，以便于同一监控设备能够监控不同的家电设备。
在一些实施例中，用于产品监控的方法，应用于监控终端侧，所述方法包括：发送监控指令给家电设备，触发所述家电设备反馈所述监控指令对应的返回数据；所述监控指令包括所述返回数据对应的调用类型和反馈格式；接收所述家电设备反馈的所述返回数据。
在一些实施例中，用于产品监控的装置，包括：通讯发送模块，被配置为发送监 控指令给家电设备，触发所述家电设备反馈所述监控指令对应的返回数据；所述监控指令包括所述返回数据的调用类型和反馈格式；通讯接收模块，被配置为接收所述家电设备反馈的所述返回数据。
在一些实施例中，用于产品监控的系统，包括：监控终端，被配置为发送监控指令给家电设备，触发所述家电设备反馈所述监控指令对应的返回数据；所述监控指令包括所述返回数据的调用类型和反馈格式；接收所述家电设备反馈的所述返回数据；所述家电设备，被配置为接收所述监控终端发送的监控指令，获取所述监控指令对应的返回数据；发送所述返回数据给所述监控终端。
在一些实施例中，用于产品监控的装置，包括处理器和存储有程序指令的存储器，所述处理器被配置为在运行所述程序指令时，执行上述用于产品监控的方法。
在一些实施例中，设备包括上述用于产品监控的装置。
本公开实施例提供的用于产品监控的方法、系统、装置和设备，可以实现以下技术效果：监控终端发送监控指令给家电设备触发家电设备反馈监控指令对应的返回数据，监控指令包括返回数据的调用类型和反馈格式，监控终端接收家电设备反馈的返回数据。通过发送包括返回数据的调用类型和反馈格式的监控指令给家电设备，监控终端能够根据不同的家电设备更改返回数据的调用类型，实现了同一监控终端监控不同的家电设备。
以上的总体描述和下文中的描述仅是示例性和解释性的，不用于限制本申请。
附图说明
一个或多个实施例通过与之对应的附图进行示例性说明，这些示例性说明和附图并不构成对实施例的限定，附图中具有相同参考数字标号的元件示为类似的元件，附图不构成比例限制，并且其中：
图1是本公开实施例提供的一个用于产品监控的方法的示意图；
图2是本公开实施例提供的一个用于产品监控的方法的时序图；
图3是本公开实施例提供的一个用于产品监控的装置的示意图；
图4是本公开实施例提供的一个用于产品监控的系统的示意图；
图5是本公开实施例提供的另一个用于产品监控的装置的示意图。
具体实施方式
为了能够更加详尽地了解本公开实施例的特点与技术内容，下面结合附图对本公开实施例的实现进行详细阐述，所附附图仅供参考说明之用，并非用来限定本公开实施例。在以下的技术描述中，为方便解释起见，通过多个细节以提供对所披露实施例的充分理解。然而，在没有这些细节的情况下，一个或多个实施例仍然可以实施。在其它情况下，为简化附图，熟知的结构和装置可以简化展示。
本公开实施例的说明书和权利要求书及上述附图中的术语“”、“”等是用于区别类似的对象，而不必用于描述特定的顺序或先后次序。应该理解这样使用的数据在适当情况下可以互换，以便这里描述的本公开实施例的实施例。此外，术语“包括”和“具有”以及他们的任何变形，意图在于覆盖不排他的包含。
除非另有说明，术语“多个”表示两个或两个以上。
本公开实施例中，字符“/”表示前后对象是一种“或”的关系。例如，A/B表示：A或B。
术语“和/或”是一种描述对象的关联关系，表示可以存在三种关系。例如，A和/或B，表示：A或B，或，A和B这三种关系。
结合图1所示，本公开实施例提供一种用于产品监控的方法，应用于监控终端侧，该方法包括：
步骤S101，发送监控指令给家电设备，触发家电设备反馈监控指令对应的返回数据；监控指令包括返回数据的调用类型和反馈格式；
步骤S102，接收家电设备反馈的返回数据。
采用本公开实施例提供的用于产品监控的方法，监控终端发送监控指令给家电设备触发家电设备反馈监控指令对应的返回数据，监控指令包括返回数据的调用类型和反馈格式，监控终端接收家电设备反馈的返回数据。通过发送包括返回数据的调用类型和反馈格式的监控指令给家电设备，监控终端能够根据不同的家电设备更改返回数据的调用类型，实现了同一监控终端监控不同的家电设备。
可选地，监控终端包括：计算机、平板电脑、智能手机、服务器等。
可选地，家电设备包括：空调、电视、冰箱、洗衣机、热水器等。
可选地，获取监控指令，包括：根据预设的调用类型、反馈格式和反馈长度生成监控指令；调用类型用于确定监控指令对应的返回数据的数据内容；反馈格式用于确定监控指令对应的返回数据的数据格式；反馈长度用于确定监控指令对应的返回数据的数据长度。可选地，调用类型、反馈格式和反馈长度根据实际的监控需求进行获取。在家 电设备的开发和监控过程中，因为目的不同时常需要调整监控指令，以便于获得不同的返回数据来应对不同的需求，本申请实施例根据预设的调用类型、反馈格式和反馈长度生成监控指令，发送监控指令给家电设备，触发家电设备反馈监控指令对应的返回数据，并接收该返回数据，根据不同的需求分别设定返回数据的调用类型、数据格式和数据长度，从而能够实现同一监控终端监控不同的家电设备。
可选地，发送监控指令给家电设备，包括：获取预设的通讯速率；根据通讯速率发送监控指令给家电设备。可选地，通讯速率根据实际的监控需求进行获取。监控终端根据预设的通讯速率发送监控指令给家电设备，触发家电设备根据监控指令输出返回数据，监控终端接收家电设备反馈的返回数据，根据不同的监控需求设定对应发送速率，便于同一监控终端监控不同的家电设备。
可选地，发送监控指令给家电设备，包括：通过预设的通讯方式发送监控指令给家电设备。可选地，通讯方式包括UART(Universal Asynchronous Receiver/Transmitter，通用异步收发传输器)、IPV4(Internet Protocol version 4，网际协议版本4)、IPV6(Internet Protocol version 6，网际协议版本6)、USB(Universal Serial Bus，通用串行总线)、NFC(Near Field Communication，近场通信)或蓝牙等传输方式。可选地，通讯方式根据实际的监控需求进行获取。通过获取预设的通讯方式发送监控指令给家电设备，触发家电设备根据监控指令输出返回数据，监控终端接收家电设备反馈的返回数据，根据不同的监控需求设置对应的通讯方式，便于同一监控终端监控不同的家电设备。
可选地，返回数据的类型包括常规数据类型和报警数据类型。
可选地，监控指令还包括数据识别码信息，发送监控指令给家电设备，包括：发送数据识别码信息给家电设备，触发家电设备根据数据识别码信息对监控指令对应的返回数据进行标记。可选地，数据识别码信息包括常规识别码和报警识别码。可选地，触发家电设备根据数据识别码信息对监控指令对应的返回数据进行标记，包括：在监控指令对应的返回数据为常规数据的情况下，对返回数据添加常规识别码；在监控指令对应的返回数据为报警数据的情况下，对返回数据添加报警识别码。可选地，数据识别码信息根据实际的监控需求进行获取。监控终端发送监控指令和数据识别码信息给家电设备，触发家电设备反馈带有常规识别码或报警识别码的返回数据给监控终端，监控终端接收带有常规识别码或报警识别码的返回数据，能够利用常规识别码或报警识别码对返回信息进行分类，便于监控不同类型的返回信息，进而针对不同类型采用不同的应对方法。
可选地，监控指令还包括对应的间隔时段，发送监控指令给家电设备，包括：发送监控指令对应的间隔时段给家电设备；触发家电设备反馈监控指令对应的返回数据后待机间隔时段，再执行下一条监控指令。可选地，间隔时段为预设的时间段。可选地，间隔时段根据实际的监控需求进行获取。在一些实施例中，监控终端发送第一监控指令、第二监控指令给家电设备，并发送第一监控指令对应的间隔时段为1分钟，触发家电设备反馈第一监控指令对应的返回数据后待机1分钟，再执行第二监控指令。
可选地，接收家电设备反馈的返回数据后，还包括：根据预设的检查方式对返回数据进行数据完整性检查。可选地，检查方式包括CRC(Cyclic Redundancy Check，循环冗余校验)、checksum(总和检验码)、BCC(Block Check Character，信息组校验码)、LRC(Longitudinal Redundancy Check，纵向冗余校验)和Parity Check(奇偶校验)等校验方式的一种或多种。监控终端通过预设的检查方式对返回数据进行数据完整性检查，保证返回数据的完整性。可选地，检查方式根据实际的监控需求进行获取。
可选地，根据预设的检查方式对返回数据进行数据完整性检查，还包括：根据预设的检查方式对返回数据进行识别码校验和数据长度校验。
可选地，接收家电设备反馈的返回数据后，还包括：储存家电设备反馈的返回数据。在家电设备的开发和监控过程中，因为逻辑问题隐蔽、复制条件苛刻等原因，有些特定的监控数据难以再被复制，进而无法对问题进行分析和排查，本公开实施例通过监控终端发送监控指令给家电设备，触发家电设备根据监控指令输出返回数据后，接收并储存返回数据，便于在需要特定数据的情况下，通过调用储存的特定数据对问题进行分析和排查。
可选地，接收家电设备反馈的返回数据后，还包括：获取查询指令；将查询指令对应的返回数据确定为监控数据；根据监控数据进行数据展示。可选地，查询指令根据实际的监控需求进行获取。在一些实施例中，接收到家电设备反馈的返回数据为家电设备的排气温度，获取查询指令为“开机一个小时内排气温度的变化”，根据家电设备的排气温度获取家电设备开机一个小时内排气温度数据并将该数据确定为监控数据。
可选地，根据监控数据进行数据展示，包括：获取展示指令；根据展示指令生成监控数据对应的展示数据；展示展示数据。
可选地，展示指令包括展示数据格式。可选地，根据展示指令生成监控数据对应的展示数据，包括：将监控数据按照展示数据格式生成展示数据。可选地，展示数据格式包括表格、饼图、圆环图、百分比堆积柱状图、百分比堆积面积图、矩形树状图、柱 形图、蝴蝶图、范围条形图、雷达图和折线图等数据格式中的一种或几种。可选地，展示数据格式根据实际的监控需求进行获取。
本公开实施例根据返回数据和查询指令获取监控数据，根据展示指令生成监控数据对应的展示数据，并对展示数据进行展示。这样，能够实现根据需要定制展示数据的内容和格式，相比于现有技术中的监控系统无法调整返回数据只能展示固定格式的返回数据，根据不同的返回数据调整对应的内容和格式，提高监控终端的展示功能的灵活性。
结合图2所示，本公开实施例提供一种用于产品监控的方法，包括：
步骤S201，监控终端生成监控指令；监控指令包括返回数据的调用类型和反馈格式；
步骤S202，监控终端发送监控指令给家电设备；
步骤S203，家电设备接收监控终端发送的监控指令；
步骤S204，家电设备获取监控指令对应的返回数据；
步骤S205，家电设备发送监控指令对应的返回数据给监控终端；
步骤S206，监控终端接收家电设备发送的返回数据；
步骤S207，监控终端获取查询指令，并将查询指令对应的返回数据确定为监控数据；
步骤S208，监控终端获取展示指令，并根据展示指令生成监控数据对应的展示数据；
步骤S209，监控终端对展示数据进行展示。
采用本公开实施例提供的用于产品监控的方法，监控终端发送监控指令给家电设备，监控指令包括返回数据的调用类型和反馈格式，触发家电设备反馈监控指令对应的返回数据，监控终端再接收家电设备反馈的返回数据。通过监控指令包括返回数据的调用类型和反馈格式，用于触发家电设备根据监控指令反馈对应的返回数据，使得监控终端能够根据不同的家电设备更改返回数据的类型，相比于现有技术中的监控终端只能被动接收家电设备输出的返回数据，便于同一监控终端监控不同的家电设备。
结合图3所示，本公开实施例提供一种用于产品监控的装置300，包括通讯发送模块301和通讯接收模块302。通讯发送模块301被配置为发送监控指令给家电设备402，触发家电设备402反馈监控指令对应的返回数据；监控指令包括返回数据的调用类型和反馈格式；通讯接收模块302被配置为接收家电设备402反馈的返回数据。
采用本公开实施例提供的用于产品监控的装置，通讯发送模块发送监控指令给家 电设备，监控指令包括返回数据的调用类型和反馈格式，触发家电设备反馈监控指令对应的返回数据，通讯接收模块接收家电设备反馈的返回数据。通过监控指令包括返回数据的调用类型和反馈格式，用于触发家电设备根据监控指令反馈对应的返回数据，能够根据不同的家电设备更改返回数据的类型，相比于现有技术中的监控终端只能被动接收家电设备输出的返回数据，使得同一监控终端监控不同的家电设备。
可选地，调用类型和反馈格式根据实际的监控需求进行获取。
可选地，该用于产品监控的装置300，还包括功能库模块303和智能辅助模块304。功能库模块303被配置为获取查询指令，将查询指令对应的返回数据确定为监控数据，发送监控数据给智能辅助模块304；智能辅助模块304被配置为接收功能库模块发送的监视数据，并获取展示指令，根据展示指令生成监控数据对应的展示数据。
可选地，查询指令和展示指令根据实际的监控需求进行获取。
可选地，该用于产品监控的装置300，还包括查询管理模块305、数据管理模块306和数据展示模块307。查询管理模块305被配置为生成监控指令，发送监控指令给通讯发送模块301；数据管理模块306被配置为储存监控指令和储存该监控指令对应的返回数据，并将监控指令和该监控指令对应的返回数据发送给功能库模块303；数据展示模块307被配置为接收智能辅助模块304发送的监控数据对应的展示数据，并展示监控数据对应的展示数据。
结合图4所示，本公开实施例提供一种用于产品监控的系统，包括监控终端401和家电设备402。监控终端401被配置为发送监控指令给家电设备，触发家电设备反馈监控指令对应的返回数据，监控指令包括返回数据的调用类型和反馈格式，接收家电设备反馈的返回数据；家电设备402被配置为接收监控终端发送的监控指令，获取监控指令对应的返回数据，发送返回数据给监控终端。
采用本公开实施例提供的用于产品监控的系统，监控终端发送监控指令给家电设备，监控指令包括返回数据的调用类型和反馈格式，家电设备反馈监控指令对应的返回数据给监控终端，监控终端接收家电设备反馈的返回数据。通过发送包括返回数据的调用类型和反馈格式的监控指令给家电设备，监控终端能够根据不同的家电设备更改返回数据的调用类型，相比于现有技术中的监控终端只能被动接收家电设备输出的返回数据，便于同一监控终端监控不同的家电设备。
可选地，监控终端和家电设备之间通过UART、IPV4、IPV6、USB、NFC或蓝牙等传输方式进行通信。
可选地，调用类型和反馈格式根据实际的监控需求进行获取。
结合图5所示，本公开实施例提供一种用于产品监控的装置，包括处理器(processor)500和存储器(memory)501。可选地，该装置还可以包括通信接口(Communication Interface)502和总线503。其中，处理器500、通信接口502、存储器501可以通过总线503完成相互间的通信。通信接口502可以用于信息传输。处理器500可以调用存储器501中的逻辑指令，以执行上述实施例的用于产品监控的方法。
采用本公开实施例提供的用于产品监控的装置，发送监控指令给家电设备触发家电设备反馈监控指令对应的返回数据，监控指令包括返回数据的调用类型和反馈格式，接收家电设备反馈的返回数据。通过发送包括返回数据的调用类型和反馈格式的监控指令给家电设备，监控终端能够根据不同的家电设备更改返回数据的调用类型，相比于现有技术中的监控终端只能被动接收家电设备输出的返回数据，便于同一监控终端监控不同的家电设备。
此外，上述的存储器501中的逻辑指令可以通过软件功能单元的形式实现并作为独立的产品销售或使用时，可以存储在一个计算机可读取存储介质中。
存储器501作为一种计算机可读存储介质，可用于存储软件程序、计算机可执行程序，如本公开实施例中的方法对应的程序指令/模块。处理器500通过运行存储在存储器501中的程序指令/模块，从而执行功能应用以及数据处理，即实现上述实施例中用于产品监控的方法。
存储器501可包括存储程序区和存储数据区，其中，存储程序区可存储操作系统、至少一个功能所需的应用程序；存储数据区可存储根据终端设备的使用所创建的数据等。此外，存储器501可以包括高速随机存取存储器，还可以包括非易失性存储器。
本公开实施例提供了一种设备，包含上述的用于产品监控的装置。可选地，该设备包括计算机、平板电脑、智能手机等。该设备发送监控指令给家电设备触发家电设备反馈监控指令对应的返回数据，监控指令包括返回数据的调用类型和反馈格式，该设备接收家电设备反馈的返回数据。通过发送包括返回数据的调用类型和反馈格式的监控指令给该设备，该设备能够根据不同的家电设备更改返回数据的调用类型，相比于现有技术中的监控终端只能被动接收家电设备输出的返回数据，便于同一监控终端监控不同的家电设备。
本公开实施例提供了一种计算机可读存储介质，存储有计算机可执行指令，所述计算机可执行指令设置为执行上述用于产品监控的方法。
本公开实施例提供了一种计算机程序产品，所述计算机程序产品包括存储在计算机可读存储介质上的计算机程序，所述计算机程序包括程序指令，当所述程序指令被计算机执行时，使所述计算机执行上述用于产品监控的方法。
上述的计算机可读存储介质可以是暂态计算机可读存储介质，也可以是非暂态计算机可读存储介质。
本公开实施例的技术方案可以以软件产品的形式体现出来，该计算机软件产品存储在一个存储介质中，包括一个或多个指令用以使得一台计算机设备(可以是个人计算机，服务器，或者网络设备等)执行本公开实施例所述方法的全部或部分步骤。而前述的存储介质可以是非暂态存储介质，包括：U盘、移动硬盘、只读存储器(ROM，Read-Only Memory)、随机存取存储器(RAM，Random Access Memory)、磁碟或者光盘等多种可以存储程序代码的介质，也可以是暂态存储介质。
以上描述和附图充分地示出了本公开的实施例，以使本领域的技术人员能够实践它们。其他实施例可以包括结构的、逻辑的、电气的、过程的以及其他的改变。实施例仅代表可能的变化。除非明确要求，否则单独的部件和功能是可选的，并且操作的顺序可以变化。一些实施例的部分和特征可以被包括在或替换其他实施例的部分和特征。而且，本申请中使用的用词仅用于描述实施例并且不用于限制权利要求。如在实施例以及权利要求的描述中使用的，除非上下文清楚地表明，否则单数形式的“一个”(a)、“一个”(an)和“所述”(the)旨在同样包括复数形式。类似地，如在本申请中所使用的术语“和/或”是指包含一个或一个以上相关联的列出的任何以及所有可能的组合。另外，当用于本申请中时，术语“包括”(comprise)及其变型“包括”(comprises)和/或包括(comprising)等指陈述的特征、整体、步骤、操作、元素，和/或组件的存在，但不排除一个或一个以上其它特征、整体、步骤、操作、元素、组件和/或这些的分组的存在或添加。在没有更多限制的情况下，由语句“包括一个…”限定的要素，并不排除在包括所述要素的过程、方法或者设备中还存在另外的相同要素。本文中，每个实施例重点说明的可以是与其他实施例的不同之处，各个实施例之间相同相似部分可以互相参见。对于实施例公开的方法、产品等而言，如果其与实施例公开的方法部分相对应，那么相关之处可以参见方法部分的描述。
本领域技术人员可以意识到，结合本文中所公开的实施例描述的各示例的单元及算法步骤，能够以电子硬件、或者计算机软件和电子硬件的结合来实现。这些功能究竟以硬件还是软件方式来执行，可以取决于技术方案的特定应用和设计约束条件。所述技 术人员可以对每个特定的应用来使用不同方法以实现所描述的功能，但是这种实现不应认为超出本公开实施例的范围。所述技术人员可以清楚地了解到，为描述的方便和简洁，上述描述的系统、装置和单元的具体工作过程，可以参考前述方法实施例中的对应过程，在此不再赘述。
本文所披露的实施例中，所揭露的方法、产品(包括但不限于装置、设备等)，可以通过其它的方式实现。例如，以上所描述的装置实施例仅仅是示意性的，例如，所述单元的划分，可以仅仅为一种逻辑功能划分，实际实现时可以有另外的划分方式，例如多个单元或组件可以结合或者可以集成到另一个系统，或一些特征可以忽略，或不执行。另外，所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些接口，装置或单元的间接耦合或通信连接，可以是电性，机械或其它的形式。所述作为分离部件说明的单元可以是或者也可以不是物理上分开的，作为单元显示的部件可以是或者也可以不是物理单元，即可以位于一个地方，或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例。另外，在本公开实施例中的各功能单元可以集成在一个处理单元中，也可以是各个单元单独物理存在，也可以两个或两个以上单元集成在一个单元中。
附图中的流程图和框图显示了根据本公开实施例的系统、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上，流程图或框图中的每个方框可以代表一个模块、程序段或代码的一部分，所述模块、程序段或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。在有些作为替换的实现中，方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如，两个连续的方框实际上可以基本并行地执行，它们有时也可以按相反的顺序执行，这可以依所涉及的功能而定。在附图中的流程图和框图所对应的描述中，不同的方框所对应的操作或步骤也可以以不同于描述中所披露的顺序发生，有时不同的操作或步骤之间不存在特定的顺序。例如，两个连续的操作或步骤实际上可以基本并行地执行，它们有时也可以按相反的顺序执行，这可以依所涉及的功能而定。框图和/或流程图中的每个方框、以及框图和/或流程图中的方框的组合，可以用执行规定的功能或动作的专用的基于硬件的系统来实现，或者可以用专用硬件与计算机指令的组合来实现。

Claims (10)

  1. 一种用于产品监控的方法，应用于监控终端侧，其特征在于，包括：
    发送监控指令给家电设备，触发所述家电设备反馈所述监控指令对应的返回数据；所述监控指令包括所述返回数据的调用类型和反馈格式；
    接收所述家电设备反馈的所述返回数据。
  2. 根据权利要求1所述的方法，其特征在于，发送监控指令给家电设备，包括：
    通过预设的通讯方式发送监控指令给家电设备。
  3. 根据权利要求1或2所述的方法，其特征在于，接收家电设备反馈的返回数据后，还包括：
    根据预设的检查方式对所述返回数据进行数据完整性检查。
  4. 根据权利要求1或2所述的方法，其特征在于，接收所述家电设备反馈的所述返回数据后，还包括：
    获取查询指令；
    将所述查询指令对应的返回数据确定为监控数据；
    根据所述监控数据进行数据展示。
  5. 根据权利要求4所述的方法，其特征在于，根据监控数据进行数据展示，包括：
    获取展示指令；
    根据所述展示指令生成所述监控数据对应的展示数据；
    展示所述展示数据。
  6. 一种用于产品监控的装置，其特征在于，包括：
    通讯发送模块，被配置为发送监控指令给家电设备，触发所述家电设备反馈所述监控指令对应的返回数据；所述监控指令包括所述返回数据的调用类型和反馈格式；
    通讯接收模块，被配置为接收所述家电设备反馈的所述返回数据。
  7. 根据权利要求6所述的装置，其特征在于，所述装置还包括：
    功能库模块，被配置为获取查询指令，将所述查询指令对应的返回数据确定为监控数据，发送所述监控数据给智能辅助模块；
    所述智能辅助模块，被配置为接收所述功能库模块发送的监控数据，并获取展 示指令，根据所述展示指令生成所述监控数据对应的展示数据。
  8. 一种用于产品监控的系统，其特征在于，包括：
    监控终端，被配置为发送监控指令给家电设备，触发所述家电设备反馈所述监控指令对应的返回数据；所述监控指令包括所述返回数据的调用类型和反馈格式；接收所述家电设备反馈的所述返回数据；
    所述家电设备，被配置为接收所述监控终端发送的监控指令，获取所述监控指令对应的返回数据；发送所述返回数据给所述监控终端。
  9. 一种用于产品监控的装置，包括处理器和存储有程序指令的存储器，其特征在于，所述处理器被配置为在运行所述程序指令时，执行如权利要求1至5任一项所述的用于产品监控的方法。
  10. 一种设备，其特征在于，包括如权利要求9所述的用于产品监控的装置。
PCT/CN2022/073844 2021-05-13 2022-01-25 用于产品监控的方法、系统、装置和设备 Ceased WO2022237239A1 (zh)

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