WO2022195815A1 - Information provision device, information provision system, information provision method, and non-transitory computer-readable medium - Google Patents

Information provision device, information provision system, information provision method, and non-transitory computer-readable medium Download PDF

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Publication number
WO2022195815A1
WO2022195815A1 PCT/JP2021/011172 JP2021011172W WO2022195815A1 WO 2022195815 A1 WO2022195815 A1 WO 2022195815A1 JP 2021011172 W JP2021011172 W JP 2021011172W WO 2022195815 A1 WO2022195815 A1 WO 2022195815A1
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WIPO (PCT)
Prior art keywords
user
information
facility
reservation
organization
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PCT/JP2021/011172
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French (fr)
Japanese (ja)
Inventor
耕平 沖中
岳世志 大江
Original Assignee
日本電気株式会社
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Publication date
Application filed by 日本電気株式会社 filed Critical 日本電気株式会社
Priority to JP2023506636A priority Critical patent/JPWO2022195815A5/en
Priority to PCT/JP2021/011172 priority patent/WO2022195815A1/en
Publication of WO2022195815A1 publication Critical patent/WO2022195815A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events

Definitions

  • the present disclosure relates to information providing devices, information providing systems, information providing methods, and non-transitory computer-readable media.
  • Patent Literature 1 discloses a reception system capable of confirming the identity of a lodger in an accommodation facility such as a hotel.
  • the reception system disclosed in Patent Document 1 includes a facial photograph information matching unit and a reception terminal.
  • the facial photograph information collating unit compares the passport facial photograph information at the time of check-in scanned from the passport and the photographed facial photograph at the time of check-in of the said lodger. Match information.
  • the reception terminal displays the information of the room reserved by the guest, Issue a card key for the room reserved by the guest.
  • the facial photograph information in the passport and the facial photograph information of the lodger are collated, so that the card key for the room reserved by the lodger can be appropriately issued.
  • Patent Document 2 discloses a reservation system capable of reserving a work box according to the user's purpose of use.
  • the reservation system disclosed in Patent Document 2 inputs basic information including at least one of the number of people using the work box, the date and time, and the installation area of the work box, and purpose information about the purpose of using the work box. Equipped with input means.
  • the reservation system further comprises computing means for computing to search for a work box that matches the input basic information and purpose information.
  • the reservation system further includes reservation means for the user to select and reserve a work box from among the work boxes found by the calculation means.
  • Patent Document 1 requires the user's passport in order to authenticate the user's face. Therefore, the user must carry his/her own passport when using the accommodation facility in the reception system. Therefore, if the user does not have a passport, it becomes difficult to authenticate the user, and the user may not be able to receive desired services.
  • a user uses a facility such as a work box as a remote office in order to carry out work at a company to which the user belongs.
  • the user needs to check the equipment information of the facility and the availability of the facility with the necessary equipment individually, register the necessary items from the website of each facility, etc., and make a reservation. be.
  • the user must perform various procedures such as identity verification and payment procedures each time the facility is used.
  • the company or the like to which the user belongs should grasp the reservation status and usage status of the employee's facility, and perform attendance management and the like of the employee.
  • a company, etc. bears the usage fee of a facility, it is necessary for employees, etc. to pay the expenses temporarily, and then to carry out settlement procedures with the company, etc. later.
  • the reservation system disclosed in Patent Document 2 imposes a burden on both companies and users.
  • an object of the present disclosure is to provide an information providing device, an information providing system, an information providing method, and a non-temporary computer that can improve convenience when performing work related to a predetermined organization at a facility. To provide a readable medium.
  • the information providing device is presenting means for presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization; Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use; biometric authentication control means for controlling biometric authentication using biometric information obtained from a user who has visited the selected facility; determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful; and information providing means for providing the organization with usage information regarding the use of the facility by the user when the purpose of use relates to the business of the organization.
  • the information provision system related to this disclosure is a plurality of authentication terminals provided in each of a plurality of candidate facilities for use and acquiring biometric information from users belonging to a predetermined organization who have visited the candidate facilities for use; an information providing device; with The information providing device is presenting means for presenting facility information about the plurality of candidate facilities to the user; Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use; biometric authentication control means for controlling biometric authentication using biometric information obtained from a user visiting the selected facility using the authentication terminal provided at the facility; determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful; and information providing means for providing the organization with usage information relating to the use of the facility by the user when the purpose of use is related to the business of the organization.
  • the information provision method related to this disclosure is the computer presenting facility information about a plurality of candidate facilities to a user belonging to a predetermined organization; Receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use; controlling biometric authentication using the biometric information obtained from the user who visited the selected facility; If the biometric authentication is successful, determining whether the purpose of the user's use of the facility in the visit is related to the work of the organization; If the purpose of use relates to the business of the organization, the organization is provided with usage information regarding the use of the facility by the user.
  • a non-transitory computer-readable medium storing the information providing program according to the present disclosure is a presentation process of presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization; a reservation acceptance process for accepting a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use; biometric authentication control processing for controlling biometric authentication using biometric information acquired from a user who has visited the selected facility; Determination processing for determining whether or not the purpose of use of the facility by the user in the visit is related to the work of the organization when the biometric authentication is successful; an information providing process of providing the organization with usage information regarding the use of the facility by the user when the purpose of use relates to the business of the organization.
  • the information providing device, information providing system, information providing method, and non-temporary computer-readable medium according to the present disclosure make it possible to improve convenience when performing work related to a predetermined organization at a facility.
  • FIG. 1 is a block diagram showing a configuration of an information providing device according to Embodiment 1;
  • FIG. 4 is a flow chart showing processing of the information providing apparatus according to the first embodiment;
  • 2 is a block diagram showing the configuration of an information providing system according to a second embodiment;
  • FIG. 2 is a block diagram showing the configuration of an authentication device according to a second embodiment;
  • FIG. 9 is a flowchart showing the flow of biometric information registration processing according to the second embodiment; 9 is a flowchart showing the flow of biometric authentication processing according to the second embodiment;
  • FIG. 9 is a block diagram showing the configuration of an authentication terminal according to the second embodiment;
  • FIG. 2 is a block diagram showing the configuration of an information providing device according to a second embodiment;
  • FIG. 10 is a diagram showing facility information according to the second embodiment;
  • FIG. FIG. 10 is a diagram showing facility information associated with degrees of matching with user's desired conditions according to the second embodiment;
  • FIG. 10 is a diagram showing contract information according to the second embodiment;
  • FIG. FIG. 10 is a diagram showing user information according to the second embodiment;
  • FIG. FIG. 10 is a diagram showing reservation information according to the second embodiment;
  • FIG. FIG. 11 is a diagram showing history information according to the second embodiment;
  • FIG. FIG. 11 is a diagram showing a facility information display screen according to the second embodiment;
  • FIG. 11 is a diagram showing a facility information display screen including a degree of matching with user's desired conditions according to the second embodiment;
  • FIG. 12 is a diagram showing a reservation confirmation screen according to the second embodiment;
  • FIG. FIG. 10 is a diagram showing facility information according to the second embodiment;
  • FIG. 10 is a diagram showing facility information associated with degrees of matching with user's desired conditions according to the second embodiment;
  • FIG. 11 is a diagram showing a reservation information display screen according to the second embodiment;
  • FIG. 10 is a diagram showing an input screen according to the second embodiment;
  • FIG. 1 is a block diagram showing the configuration of an information providing device 10 according to this embodiment.
  • the information providing device 10 includes a presentation unit 11 , a reservation accepting unit 12 , a biometric authentication control unit 13 , a determination unit 14 and an information providing unit 15 .
  • the presentation unit 11 presents facility information regarding multiple use candidate facilities to users belonging to a predetermined organization.
  • the reservation accepting unit 12 accepts a reservation from the user for a facility selected by the user from among the presented plurality of candidate facilities for use.
  • the biometric authentication control unit 13 controls biometric authentication using the biometric information acquired from the user who visited the selected facility.
  • the determination unit 14 determines whether the user's purpose of using the facility in the visit is related to the work of the organization.
  • the information providing unit 15 provides the organization with usage information regarding the use of the user's facility when the determination unit 14 determines that the user's purpose of using the facility is related to the work of the organization.
  • FIG. 2 is a flowchart showing the processing performed by the information providing device 10.
  • the presenting unit 11 presents facility information regarding a plurality of use candidate facilities to users belonging to a predetermined organization (S11).
  • the reservation accepting unit 12 accepts a reservation for use of the facility selected by the user from among the presented plurality of candidate facilities for use (S12).
  • the biometric authentication control unit 13 controls the user's biometric authentication using the biometric information acquired from the user who visited the selected facility (S13).
  • the determination unit 14 determines whether or not the biometric authentication has succeeded (S14). If the biometric authentication succeeds (Yes in S14), the process proceeds to the next process, and if the biometric authentication fails (No in S14), the process ends.
  • the determination unit 14 determines whether the user's purpose of using the facility in the visit is related to the work of the organization (S15). If the purpose of use is related to the business of the organization (Yes in S15), the process proceeds to the next process, and if it is not related to the business of the organization (No in S15), the process ends.
  • the information providing unit 15 provides the organization with usage information regarding the use of the facility by the user (S16).
  • the presentation unit 11 presents facility information of a plurality of candidate facilities to users belonging to a predetermined organization, and the reservation reception unit 12 receives reservations for use of the facilities from users.
  • the biometric authentication control unit 13 controls biometric authentication of the user at the facility reserved by the user. This allows the user to authenticate himself/herself at the reserved facility.
  • the determination unit 14 determines whether the user's purpose of using the facility in the visit is related to the business of the organization. If the purpose of use is related to the work of an organization, the information providing unit 15 provides the organization with the user's usage information. By doing so, the information providing apparatus 10 can improve convenience when the user performs work related to a predetermined organization at the facility.
  • the information providing device 10 includes a processor, memory, and storage device (not shown). Further, the storage device stores a computer program in which the processing of the information providing method according to the present embodiment is implemented. Then, the processor loads the computer program from the storage device into the memory and executes the computer program. Thereby, the processor implements the functions of the presentation unit 11 , the reservation reception unit 12 , the biometric authentication control unit 13 , the determination unit 14 and the information provision unit 15 .
  • the presentation unit 11, the reservation reception unit 12, the biometric authentication control unit 13, the determination unit 14, and the information provision unit 15 may each be realized by dedicated hardware.
  • part or all of each component of each device may be realized by general-purpose or dedicated circuitry, processors, etc., or combinations thereof. These may be composed of a single chip, or may be composed of multiple chips connected via a bus. A part or all of each component of each device may be implemented by a combination of the above-described circuits and the like and programs.
  • a processor a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an FPGA (field-programmable gate array), a quantum processor (quantum computer control chip), or the like can be used.
  • each component of the information providing device 10 when a part or all of each component of the information providing device 10 is realized by a plurality of information processing devices, circuits, etc., the plurality of information processing devices, circuits, etc. may be centrally arranged, They may be distributed.
  • the information processing device, circuits, and the like may be implemented as a form in which each is connected via a communication network, such as a client-server system, a cloud computing system, or the like.
  • the functions of the information providing apparatus 10 may be provided in a SaaS (Software as a Service) format.
  • SaaS Software as a Service
  • Embodiment 2 is a specific example of Embodiment 1 described above.
  • FIG. 3 is a block diagram showing the configuration of the information providing system 1000 according to this embodiment.
  • the information providing system 1000 includes an authentication device 100, an information providing device 200, organizations 300-1 to 300-3, facilities 500-1 to 500-3, and authentication terminals 400-1 to 400-3.
  • Authentication device 100, information providing device 200, organizations 300-1 to 300-3, facilities 500-1 to 500-3, and authentication terminals 400-1 to 400-3 are connected via network N.
  • the network N is a wired or wireless communication line.
  • a plurality of users belong to each of the organizations 300-1 to 300-3, and each user can make reservations for facilities using a communication terminal.
  • employee U1 uses communication terminal 350
  • contractor U2 uses communication terminal 310.
  • FIG. Communication terminal 310 and communication terminal 350 are connected to each device via network N, respectively.
  • the information providing system 1000 makes use contracts between predetermined organizations 300-1 to 300-3 and a plurality of facilities 500-1 to 500-3, and users belonging to the predetermined organizations 300-1 to 300-3 It is an information system capable of accepting reservations for use of facilities. In addition, the information providing system 1000 provides the relevant organizations 300-1 to 300-3 with usage information regarding the use of facilities by users.
  • the predetermined organizations 300-1 to 300-3 can include, for example, not only legal entities such as joint stock companies and limited companies, but also national and administrative agencies, independent administrative agencies, general incorporated associations, and the like. Not limited to this, the predetermined organizations 300-1 to 300-3 may include any organization or institution to which the user using the facility can belong. Also, a user belonging to a given organization may be an employee, officer, staff member, member, or the like belonging to these organizations. It may also include temporary workers who are not directly employed by the organization.
  • the facilities 500-1 to 500-3 used by users may be buildings or the like having spaces where users can perform predetermined work.
  • the facilities 500-1 to 500-3 may include, for example, hotels, inns, private lodging facilities, karaoke rooms, cafes, rental offices, monthly apartments, or public facilities.
  • the facilities 500-1 to 500-3 may be work spaces such as work boxes installed in these facilities, stations, airports, offices, restaurants, and the like.
  • the predetermined work performed in the facilities 500-1 to 500-3 may include, for example, work related to the work that the user is in charge of in the organizations 300-1 to 300-3.
  • the work performed by the user may be, for example, document preparation, interviews, web conferences, telephone calls, emails, or customer correspondence.
  • the work is not limited to work performed by one user, and may include meetings and conferences performed by a plurality of users.
  • predetermined organizations 300-1 to 300-3 are companies with multiple employees, and users belonging to 300-1 to 300-3 are employees of those companies. It is also assumed that the facilities 500-1 to 500-3 used by users are hotels.
  • Organizations 300-1 to 300-3 enter into agreements with facilities 500-1 to 500-3 in advance so that their employees can use facilities 500-1 to 500-3 as remote offices. to secure rooms at each facility.
  • Employees of the organizations 300-1 to 300-3 can use the facility as a remote office by making a reservation for the desired facility by designating the period of use and equipment. During the reservation period, the user can carry out his/her assigned work within the reserved facility.
  • the organizations 300-1 to 300-3 may simply be referred to as the organization 300.
  • facilities 500-1 through 500-3 may simply be referred to as facility 500.
  • authentication terminals 400-1 to 400-3 may be simply referred to as authentication terminal 400 in some cases.
  • contract manager U2 belonging to organization 300-1 uses communication terminal 310 to make contracts with facilities 500-1 to 500-3.
  • the information providing device 200 provides a matching service for matching between the organization 300 and the facility 500.
  • the matching service matches an organization 300 that wants to secure a room for employees to use as a remote office, and a facility 500 that wants to increase the operating rate of the facility by providing a vacant room as a remote office. may be performed.
  • the information providing device 200 publishes information on facilities 500 available for the service to the organization 300 via matching sites.
  • the facility 500 posts information such as the facility name, address, contact information, availability of rooms that can be used as remote offices, available equipment, usage fees, and payment methods on the matching site.
  • the contract manager U2 uses the communication terminal 310 to apply for the matching service.
  • the communication terminal 310 inputs necessary items such as company information of the organization 300-1 onto the site according to the operation of the person in charge of contract U2.
  • the company information may include, for example, the organization name, location, contact information, industry, capital, number of employees, or name of person in charge of organization 300-1.
  • the information providing device 200 examines the application for use of the organization 300-1 based on predetermined criteria. If the examination is passed, the information providing device 200 notifies the communication terminal 310 to that effect.
  • the communication terminal 310 registers the facility 500 to be used as a remote office and the number of rooms desired to be used in the facility in the information providing device 200 .
  • Each facility secures a room according to the desired conditions of the registered organization 300-1 and makes a contract with the organization 300-1. By doing so, the organization 300-1 can reserve a room for employees to use as a remote office.
  • the communication terminal 310 performs user registration processing for employees who use the facility 500 as a remote office in accordance with the operation of the person in charge of contract U2. For example, communication terminal 310 performs user registration for employees U1, U3, U4, . . . belonging to organization 300-1. The communication terminal 310 determines each employee's ID and password, and registers this information in the information providing device 200 . Moreover, the communication terminal 310 notifies each employee of these information.
  • employee U1 is taken as an example.
  • the employee U1 accesses the matching site using the ID and password notified by the person in charge of contract U2, and makes a reservation for using the remote office.
  • the employee U1 registers necessary items such as name, address and contact information on the site. The registration processing of these pieces of information may be appropriately simplified so that only confirmation or correction is performed when the information is used for the second time or later.
  • employee U1 registers a face image for face authentication in authentication device 100 in order to use face authentication at facility 500 .
  • the face image registration process may also be simplified as appropriate by only confirmation or correction when used for the second time or later.
  • description is made using face authentication, but biometric authentication other than face authentication may be used.
  • biometric authentication other than face authentication may be used. For example, data (feature amounts) calculated from physical features unique to individuals such as iris, fingerprints, voiceprints, veins, or retinas may be used. The user may register these biometric information instead of the face image.
  • information about each user is stored in association with identification information that identifies the user.
  • the communication terminal 350 sends the facility 500 desired to be used as a remote office and the equipment to be used at the facility 500 to the information providing device 200 via a reservation reception form on the site or the like in accordance with the operation of the employee U1. sign up.
  • the fixtures may be items or the like required for the employee U1 to perform the work of the organization 300-1.
  • Equipment may include, for example, PCs, keyboards, mice, displays, desk lamps, headsets, earphones, microphones, chargers, numeric keys, calculators, printers, shredders, desks, chairs, stationery, or various cables.
  • Furnishings may also include items that are not used as a remote office but are used in normal usage (for example, lodging).
  • furnishings may include equipment such as blankets, humidifiers, air purifiers, massage chairs, and the like. Furnishings are not limited to the equipment as described above, and may include equipment related to the usage environment of the facility.
  • Wi-Fi registered trademark
  • the room is equipped with a soundproof function
  • equipment that is not necessary for work has been removed, or free drinks are available, etc. may be included as fixtures.
  • equipment may be provided for a fee or may be provided free of charge.
  • the information providing device 200 can extract utilization candidate facilities that match the desired conditions of the employee U1 from the facilities secured by the organization 300-1 and present them to the employee U1. For example, the information providing apparatus 200 may send the employee U1 information based on the location of the facility 500, information on equipment provided by the facility 500, information on past equipment usage by the employee U1, or availability of the facility 500. Candidate facilities may be displayed. The information providing apparatus 200 may present utilization candidate facilities based on the employee U1's past utilization history or the like when the employee U1 succeeds in authentication using an ID, a password, face recognition, or the like. In addition, the information providing device 200 may forget to borrow equipment or recommend equipment to the employee U1. By doing so, the employee U1 can quickly search for a facility that meets the desired conditions such as the date and time of use, location, and equipment, and can make a reservation for use of the desired facility.
  • the information providing device 200 When the information providing device 200 receives reservation processing for the facility 500 from the employee U1, it stores reservation information regarding the reservation.
  • the employee U1 visits the facility during the reservation period and performs biometric authentication and check-in processing using the authentication terminal 400 installed at the entrance of the facility.
  • the employee U1 receives the fixtures registered for use at the time of reservation at the front desk or the like, and enters the room designated by the facility. If a room is assigned to the user and equipment is prepared in the room in advance, the user may enter the room without receiving the equipment at the front desk or the like. Also, the user may add equipment to be used at the time of check-in. Furthermore, the user may request the grade of the room, the number of floors of the room, etc. at the time of check-in.
  • the information providing device 200 stores the employee U1's check-in time, check-out time, and information on equipment used. The information providing device 200 provides this information to the organization 300-1.
  • FIG. 4 is a block diagram showing the configuration of the authentication device 100 according to the second embodiment.
  • the authentication device 100 includes a biometric information DB (DataBase) 110 , a detection unit 120 , a feature point extraction unit 130 , a registration unit 140 and an authentication unit 150 .
  • DataBase biometric information DB
  • the biometric information DB 110 stores a user ID 111, biometric characteristic information 112 of the user ID, and biometric authentication method 113 in association with each other.
  • the biometric feature information 112 is, for example, a set of feature points extracted from a face image, an iris image, or the like.
  • the biometric authentication method 113 is, for example, an authentication method such as face authentication or iris authentication.
  • the authentication apparatus 100 may delete the biometric feature information 112 in the biometric information DB 110 in response to a request from the registered user of the biometric feature information 112 .
  • the authentication device 100 may delete the biometric information 112 after a certain period of time has passed since it was registered.
  • the detection unit 120 detects a face area or the like included in a registration image for registering biometric information, and outputs it to the feature point extraction unit 130 .
  • the feature point extraction unit 130 extracts feature points from the face area or the like detected by the detection unit 120 and outputs biometric feature information to the registration unit 140 . Further, the feature point extraction unit 130 extracts feature points included in the face image received from the information providing device 200 and outputs biometric feature information to the authentication unit 150 .
  • the detection unit 120 may detect a plurality of areas from one registered image.
  • the feature point extraction unit 130 may extract feature points from each of the plurality of extracted regions.
  • the detection unit 120 detects a face area and an iris area included in the face image.
  • the feature point extraction section 130 may extract feature points from the face area and the iris area detected by the detection section 120 and output facial feature information and iris feature information to the registration section 140 .
  • the registration unit 140 newly issues a user ID 111 when registering biometric feature information. Also, the registration unit 140 specifies the biometric authentication method 113 according to the area detected by the detection unit 120 . For example, when the detection unit 120 detects a face region, the registration unit 140 specifies the biometric authentication method 113 as face authentication, and when the detection unit 120 detects an iris region, the registration unit 140 specifies the biometric authentication method 113. Identify as iris authentication.
  • the registration unit 140 associates the issued user ID 111 , the biometric feature information 112 extracted from the registered image, and the specified biometric authentication method 113 and registers them in the biometric information DB 110 .
  • the authentication unit 150 performs biometric authentication using the biometric feature information 112 .
  • the authentication unit 150 identifies a biometric authentication method according to the extracted biometric feature information.
  • the authentication unit 150 collates the biometric feature information extracted from the facial image with the biometric feature information 112 in the biometric information DB 110 corresponding to the specified biometric authentication method 113 .
  • the authentication unit 150 returns to the information providing apparatus 200 whether or not the biometric information matches. Whether the biometric feature information matches or not corresponds to the success or failure of the authentication.
  • matching biometric feature information means that the degree of matching is equal to or greater than a predetermined value.
  • FIG. 5 is a flowchart showing the flow of biometric information registration processing according to the second embodiment.
  • the authentication device 100 acquires the registration image included in the biometric information registration request (S21).
  • the authentication device 100 receives a biometric information registration request from the authentication terminal 400 or a matching site or the like via the network N, and acquires the registered image of the user included in the request.
  • the detection unit 120 detects the user's face area and the like included in the registered image (S22).
  • the feature point extraction unit 130 extracts feature points from the face area or the like detected in step S22, and outputs biometric feature information to the registration unit 140 (S23).
  • the registration unit 140 issues the user ID 111, associates the user ID 111, the biometric feature information 112, and the biometric authentication method 113, and registers them in the biometric information DB 110 (S24).
  • the registration unit 140 associates the user ID 111, the biometric feature information, and the biometric authentication method, and registers them in the biometric information DB.
  • the authentication apparatus 100 may receive the biometric characteristic information 112 from a terminal or the like owned by the user, associate the biometric characteristic information 112 with the user ID 111 and the biometric authentication method 113, and register them in the biometric information DB 110 .
  • FIG. 6 is a flow chart showing the flow of biometric authentication processing by the authentication device 100 according to the second embodiment.
  • the feature point extraction unit 130 acquires a registered image for authentication included in the biometric authentication request (S31).
  • the authentication device 100 receives a biometric authentication request from the information providing device 200 via the network N, and extracts biometric feature information from the biometric image included in the biometric authentication request in steps S21 to S23.
  • the authentication device 100 may receive biometric information from the information providing device 200 .
  • the authentication unit 150 collates the acquired biometric feature information with the biometric feature information 112 of the biometric information DB 110 (S32).
  • the biometric feature information matches that is, when the matching degree of the biometric feature information is equal to or greater than a predetermined value (Yes in S33)
  • the authentication unit 150 identifies the user ID 111 of the user whose biometric feature information matches (S34).
  • the authentication unit 150 does not need to attempt matching with all of the biometric feature information 112 in the biometric information DB 110.
  • the authentication unit 150 can receive the biometric authentication request including the biometric authentication method 113, and perform matching from among the biometric authentication methods 113 that match.
  • the authentication unit 150 may preferentially try to match biometric feature information registered during the period from the day the biometric authentication request is received until several days before. These can improve matching speed. Also, if the preferential collation fails, it is preferable to collate with all the remaining biometric feature information. Further, the authentication unit 150 may include the biometric authentication method for which the authentication was successful in the authentication result.
  • FIG. 7 is a block diagram showing the configuration of the authentication terminal 400 according to the second embodiment.
  • Authentication terminal 400 includes camera 410 , storage unit 420 , communication unit 430 , input/output unit 440 , and control unit 450 .
  • the camera 410 is a photographing device that takes pictures under the control of the control unit 450 . In Embodiment 2, the camera 410 photographs the user's face.
  • Storage unit 420 is a storage device that stores a program for realizing each function of authentication terminal 400 .
  • a communication unit 430 is a communication interface with the network N. FIG.
  • the input/output unit 440 is at least a display device. Also, the input/output unit 440 may be an input/output unit including a display device and an input device. The input/output unit 440 may be capable of receiving input by the user's gaze, finger gestures, or voice. Further, input/output unit 440 may be a touch panel capable of receiving a user's touch operation.
  • the control unit 450 controls the hardware of the authentication terminal 400.
  • the control unit 450 includes an imaging control unit 451 , a registration unit 452 , an authentication control unit 453 and a display control unit 454 .
  • the imaging control unit 451 controls the camera 410 to capture the user's registration image or authentication image.
  • the registration image and the authentication image captured by the camera 410 are images including at least the face area of the user.
  • the imaging control section 451 outputs the registration image to the registration section 452 .
  • the imaging control unit 451 also outputs the authentication image to the authentication control unit 453 .
  • the registration unit 452 transmits a biometric information registration request including the registration image to the authentication device 100 via the network N.
  • the registration unit 452 may include the biometric authentication method in the biometric information registration request.
  • the authentication control unit 453 transmits a biometric authentication request including the authentication image to the information providing apparatus 200 via the network N.
  • the authentication control unit 453 includes the area identification information for identifying the area where the authentication terminal 400 is installed and the photographing time of the authentication image (face image) in the biometric authentication request and sends the information providing apparatus 200. send to.
  • the authentication control unit 453 may include terminal identification information for identifying the authentication terminal 400 in the biometric authentication request and transmit it to the information providing apparatus 200 instead of the area identification information.
  • the information providing apparatus 200 associates the terminal identification information of the authentication terminal 400 with the area identification information of the installation location of the authentication terminal 400 and stores them in the storage unit 210 in advance. By doing so, the information providing apparatus 200 refers to the storage unit 210 based on the terminal identification information included in the received biometric authentication request, and obtains the area identification information of the area where the authentication terminal 400 is installed. can do.
  • the display control unit 454 receives various screen data from the information providing device 200 via the network N and displays the received screen data on the input/output unit 440 .
  • the display control unit 454 displays on the input/output unit 440 the display content corresponding to the biometric authentication result.
  • the display control unit 454 uses a human sensor (not shown) to display predetermined screen data on the input/output unit 440 when it detects that the user is present in front of the authentication terminal 400. may
  • the authentication terminal 400 performs biometric authentication such as face authentication, but is not limited to this.
  • the authentication terminal 400 may authenticate the user using, for example, a two-dimensional code such as a bar code, a QR code (registered trademark), or the like.
  • these codes contain user identification information for identifying the user, and the user identification information is registered in advance in the authentication device 100 or the like in association with the user's name, organization to which the user belongs, and the like.
  • Camera 410 captures an image of a bar code, QR code, or the like presented by the user instead of the user's face, and reads user identification information included in these codes.
  • the authentication terminal 400 transmits the read user identification information and the authentication request to the information providing apparatus 200 .
  • the information providing device 200 issues an authentication request to the authentication device 100 using the user identification information and the authentication request. By doing so, it is possible to authenticate the user using a bar code or QR code.
  • Communication terminal 310 is an information terminal used by contract manager U2 in organization 300-1.
  • Communication terminal 350 is an information terminal used by employee U1 who belongs to organization 300-1.
  • the communication terminal 350 has a display section 351 .
  • the communication terminal 310 and the communication terminal 350 may be information processing devices such as personal computers, smart phones, or tablet terminals, for example.
  • the communication terminal 350 may be equipped with a camera (not shown) capable of capturing the face of the employee U1.
  • Employee U1 can register a face image in authentication device 100 using the camera. Not limited to this, employee U1 may acquire a face image using a separate camera and register the acquired face image in authentication device 100 .
  • FIG. 8 is a block diagram showing the configuration of the information providing device 200.
  • the information providing device 200 is an information processing device that presents facility information of use candidate facilities to the user and receives facility reservations from the user.
  • the information providing apparatus 200 controls biometric authentication of users in facilities, and determines the purposes of use of facilities of users who have successfully authenticated. If the purpose of use is related to the organization's business, the information providing device 200 provides the organization with the facility usage information of the user.
  • the information providing device 200 may be managed by a business operator that operates the matching service described above, or may be a cloud computer provided by a business operator other than the business operator.
  • the information providing apparatus 200 may be made redundant by a plurality of servers, and each functional block may be realized by a plurality of computers.
  • the information providing device 200 includes a storage unit 210 , a memory 220 , an IF (InterFace) unit 230 and a control unit 240 .
  • the storage unit 210 is an example of a storage device such as a hard disk or flash memory.
  • Storage unit 210 stores program 211 , facility information 212 , contract information 213 , user information 214 , reservation information 215 and history information 216 .
  • the program 211 is a computer program in which the processing of the information providing method according to the second embodiment is implemented.
  • the facility information 212 is information about facilities.
  • the facility information 212 is associated with a facility ID 2121 and equipment information 2122 .
  • FIG. 9 is a diagram showing an example of the facility information 212.
  • the facility ID 2121 is identification information that identifies the facility.
  • a facility ID 2121 corresponds to a facility ID 2132 and a facility ID 2153 which will be described later.
  • the facility information 212 may include information such as facility name, facility address, and facility contact information.
  • the equipment information 2122 is information on equipment provided by the facility.
  • the fixture information 2122 is associated with fixture names, fixture quantities, and the like.
  • the fixture information 2122 may be managed using fixture identification information for identifying fixtures. By using equipment identification information in common in a plurality of facilities, the status of equipment in the entire system can be easily grasped.
  • the facility information 212 may be appropriately presented to the user by the presentation unit 241 .
  • the user may be presented with the inventory quantity of equipment at the date and time when the user intends to make a reservation.
  • the facility information 212 may also include information such as the room number of the facility. By presenting the room number of the room with the desired environment in the presentation unit 241, the user can designate and make a reservation for the room.
  • the facility ID 2121 may be associated with a degree of matching that indicates the degree of matching between the user's desired condition and the facility information.
  • the desired condition may be, for example, conditions such as available date and time, location, or equipment of the facility.
  • FIG. 10 is a diagram showing facility information 212a in which a facility ID 2121, equipment information 2122, and degree of matching with desired conditions are associated.
  • the degree of matching may be set for each user and each facility.
  • the degree of matching may be set based on the user's desired usage period and usage time slot, and the available period and available time slot of the facility.
  • the degrees of matching are distinguished by symbols such as asterisks, double circles, and triangles.
  • an asterisk indicates "completely matches the desired conditions”
  • a double circle indicates “almost matches the desired conditions” (for example, 50% to 90% matches)
  • a triangle indicates "slightly matches the desired conditions”. (eg 30% to 50% match).
  • the degree of matching may be indicated using other symbols or numerical values.
  • the degree of matching may be indicated by, for example, “high”, “medium”, “low”, “ ⁇ points”, “ ⁇ %”, and the like.
  • weighting may be set for each condition. For example, when the user attaches importance to the location of the facility, if the location of the facility or the nearest station matches the user's desire, the degree of matching may be set by giving greater weight than other conditions.
  • the contract information 213 is information on contracts made between the organization and the facility.
  • the contract information 213 is associated with an organization ID 2131, a facility ID 2132, and the number of rooms 2133.
  • FIG. FIG. 11 is a diagram showing an example of the contract information 213.
  • the organization ID 2131 is identification information for identifying an organization.
  • the organization ID 2131 corresponds to an organization ID 2142 which will be described later.
  • the person in charge of the organization and the facility can confirm the contents of each other's contract.
  • the person in charge of each organization can access the information providing apparatus 200 using the ID and password of each organization and refer only to the contract information related to the organization to which he or she belongs.
  • the user information 214 is information of a user who makes a facility reservation.
  • User information 214 is associated with user ID 2141 , organization ID 2142 , and registered equipment 2143 .
  • FIG. 12 is a diagram showing an example of the user information 214.
  • User ID 2141 is identification information for identifying a user.
  • User ID 2141 corresponds to user ID 2152 described later.
  • a user ID 2141 and a user ID 2152 correspond to the user ID 111 issued by the authentication device 100 . Therefore, the biometric information DB 110, the user information 214, and the reservation information 215 are associated via the user ID.
  • the organization ID 2142 is identification information that identifies the organization to which the user belongs.
  • the registered equipment 2143 is information on equipment that the user desires to use. The user can register desired equipment in the registered equipment 2143 via the matching site at any timing. By doing so, the user can easily search for a facility that has the desired equipment. It should be noted that the user does not necessarily have to register the desired fixtures in advance.
  • the user information 214 may include the user name, the user's address, the user's contact information, and the like.
  • the reservation information 215 is information about reservations received from users.
  • the reservation information 215 is associated with a reservation ID 2151 , a user ID 2152 , a facility ID 2153 , a reservation period 2154 and a reserved equipment 2155 .
  • FIG. 13 is a diagram showing an example of the reservation information 215.
  • the reservation ID 2151 is identification information for identifying a reservation received from a user.
  • the reservation ID 2151 corresponds to a reservation ID 2161 to be described later.
  • User ID 2152 is identification information that identifies a user who uses the facility during the reservation period.
  • the facility ID 2153 is identification information that identifies the facility for which the reservation was made.
  • the reservation period 2154 is information indicating the usage period of the facility set by the user in the reservation.
  • the reservation period 2154 may include the start date and time and the end date and time for the user to use the facility. Also, the reservation period 2154 may be appropriately set according to the details of the contract with the facility, the business form of the facility, and the like. For example, the reservation period 2154 may be set over a period of two days or more, or may be set only for a predetermined period of time (for example, 8 hours after check-in) without defining a start time or an end time.
  • the reserved equipment 2155 is information on equipment that the user has registered for use at the time of reservation.
  • the history information 216 is information relating to the facility usage history of the user.
  • the history information 216 is associated with a reservation ID 2161, a check-in date and time 2162, a check-out date and time 2163, and a used equipment 2164.
  • FIG. FIG. 14 is a diagram showing an example of the history information 216.
  • the reservation ID 2161 is identification information for identifying a reservation made in advance by the user.
  • the reservation ID 2161 corresponds to the reservation ID 2151 described above. Therefore, by referring to the reservation information 215 from the history information 216 via the reservation ID 2161, the user and organization that made the reservation can be identified.
  • a check-in date and time 2162 and a check-out date and time 2163 indicate the date and time when the user checked in and checked out of the facility, respectively.
  • the equipment used 2164 is information on the equipment used by the user when using the facility.
  • the memory 220 is a volatile storage device such as a RAM (Random Access Memory), and is a storage area for temporarily holding information when the control unit 240 operates.
  • the IF section 230 is a communication interface with the network N. FIG.
  • the control unit 240 is a processor that controls each component of the information providing device 200, that is, a control device.
  • the control unit 240 loads the program 211 from the storage unit 210 into the memory 220 and executes the program 211 .
  • the control unit 240 performs the functions of the presentation unit 241, the reservation reception unit 242, the biometric authentication control unit 243, the determination unit 244, the check-in processing unit 245, the check-out processing unit 246, the information provision unit 247, and the deletion unit 248.
  • the presentation unit 241 corresponds to the presentation unit 11 of the first embodiment.
  • the presenting unit 241 presents facility information regarding a plurality of use candidate facilities to users belonging to a predetermined organization.
  • Candidate facilities may include all facilities contracted by the organization.
  • the presentation unit 241 can present usage candidate facilities to the user by referring to the contract information 213 .
  • organization 300-1 has contracts with facilities 500-1 to 500-3 for use as remote offices for employees.
  • Presentation unit 241 presents facility information of facilities 500-1 to 500-3, which are candidate facilities for use, to employee U1.
  • the presentation unit 241 presents information necessary for the employee U1 to make a reservation for the facility to the communication terminal 350 via the matching site in response to a request from the employee U1. Specifically, the presentation unit 241 generates display information for displaying the facility information on the display unit 351 of the communication terminal 350 and transmits the display information to the communication terminal 350 . Communication terminal 350 receives the generated display information and displays it on display unit 351 . The employee U1 can make a reservation by acquiring facility information from the display contents of the display unit 351 and selecting a facility.
  • FIG. 15 is a diagram showing an example of a facility information display screen 3511 displayed on the display unit 351.
  • the facility information display screen 3511 may include a map display area 3512 and a text display area 3513 .
  • the map display area 3512 may display the positions of candidate facilities to be used in association with map information.
  • the text display area 3513 may display information about the candidate facilities displayed in the map display area 3512 in text.
  • the text display area 3513 may include information such as the address, contact information, equipment information, room availability, or the URL of the website of the candidate facility, for example.
  • the presentation unit 241 may present the facility information and the map information to the user in association with each other based on the user's position information and the position information of each of the plurality of use candidate facilities.
  • the user's location information may be obtained by using the user's address included in the user information 214 (see FIG. 12), or by using a GPS (Global Positioning System) or the like from the user's information terminal.
  • the presentation unit 241 displays the location of the user and the location of the facility in the map display area 3512 using icons or the like. By doing so, the user can intuitively grasp the use candidate facilities existing in the short distance.
  • the presentation unit 241 may display all candidate facilities for use on the facility information display screen 3511, or may display only facilities that meet predetermined conditions. For example, the presentation unit 241 may cause the facility information display screen 3511 to display facilities that have a high degree of matching (for example, 50% or more matching) between the desired conditions of the user and the facility information. Alternatively, the presentation unit 241 may display only facilities located within a predetermined distance from the user's position. The presentation unit 241 may extract utilization candidate facilities by facility name, address, nearest station name, etc., and display them on the facility information display screen 3511 in response to a user's request.
  • the presentation unit 241 may extract utilization candidate facilities by facility name, address, nearest station name, etc., and display them on the facility information display screen 3511 in response to a user's request.
  • the presentation unit 241 may associate facility information with equipment information related to the equipment of the facility and present it to the user. In addition, the presentation unit 241 may accept use registration of equipment from the user and present facility information of use candidate facilities having the equipment registered for use to the user. In the example shown in FIG. 15, in the text display area 3513, equipment information possessed by the use candidate facility is displayed. The presentation unit 241 refers to the user information 214 (see FIG. 12), and if the equipment that the user wishes to use is registered in advance as the registered equipment 2143, only the facilities having the registered equipment 2143 are presented. good. The presentation unit 241 may also indicate that the facility has registered fixtures 2143, as shown in FIG. In addition, when the registered equipment 2143 is not registered in advance or when receiving the addition of the desired equipment, the presentation unit 241 may receive the use registration of the equipment from the user using a check box or the like.
  • the presentation unit 241 may refer to the history information 216 and present facility information regarding a plurality of use candidate facilities having equipment included in the usage history based on the equipment usage history of the user or other users. good. For example, the presentation unit 241 presents facility information of use candidate facilities having fixtures that the user has used in the past. By doing so, even if the user has not previously registered equipment in the registered equipment 2143, it is possible to present facilities having equipment that the user is likely to use.
  • the presenting unit 241 may refer to the history information 216 of users other than the user who intends to make a reservation, and make similar presentations. For example, if there are equipment used in the past by employee U3 or employee U4 who belongs to the same organization 300-1 as employee U1, the facility having these may be presented.
  • the presentation unit 241 may refer to not only the history information 216 but also the reservation information 215 to perform similar presentation.
  • the presentation unit 241 may present the vacancy status of each of a plurality of candidate facilities.
  • the presentation unit 241 may display, for example, “two rooms left” in the text display area 3513 .
  • the presentation unit 241 may present not only the number of available rooms but also the vacancy status of the entire facility. By doing so, the user can make a reservation while avoiding crowded facilities.
  • the facility information display screen 3511 may include information indicating the degree of matching with the user's desired conditions set in the facility information 212a.
  • FIG. 16 is a diagram showing an example of a facility information display screen 3511a including matching degrees.
  • the map display area 3512 displays the map information in association with the symbol indicating the degree of matching, so that the user can more intuitively select facilities that have a high degree of matching with the desired conditions. can be selected.
  • the text display area 3513 may display that the degree of matching with the desired condition is high or low.
  • the user selects one of the presented facilities and performs the reservation procedure.
  • employee U1 reserves facility 500-1.
  • the employee U1 may specify and make a reservation for a desired room in the facility 500-1 according to the number of floors, grade, and the like.
  • the presentation unit 241 causes the display unit 351 to display a reservation confirmation screen 3514 before the user confirms the reservation.
  • FIG. 17 is a diagram showing an example of the reservation confirmation screen 3514.
  • the reservation confirmation screen 3514 may include basic information 3515 and recommendation information 3516 .
  • the basic information 3515 is basic matters related to the reservation.
  • the basic information 3515 may be, for example, facility name, reservation period, equipment information that the user desires to use, and the like.
  • the recommendation information 3516 is information for prompting the user to reserve equipment.
  • the recommendation information 3516 may include, for example, information regarding the user's failure to borrow equipment.
  • the presentation unit 241 refers to the history information 216 of the user, and based on the history information 216, recommends to the user to perform usage registration for equipment for which usage registration has not been performed.
  • the presentation unit 241 displays, as the recommendation information 3516, a message prompting confirmation as to whether or not the user has forgotten to borrow equipment when the equipment for which the user's usage history exists is not registered in the reservation procedure.
  • the presentation unit 241 displays, for example, "Have you forgotten to borrow anything? I have used the following fixtures in the past.”
  • the presentation unit 241 may display the date and time when the user used the equipment together with the name of the equipment. Since the user can check the recommendation information 3516 and change the reservation details as necessary, it is possible to prevent forgetting to borrow equipment. Note that the presentation unit 241 may perform the display while excluding fixtures that were used before a predetermined date and time.
  • the presentation unit 241 may refer to not only the history information 216 but also the reservation information 215 to perform the presentation. If the user has already made a reservation for another date and time, the reservation can be referred to, so that it is possible to prevent the user from forgetting to borrow equipment based on newer information.
  • the recommendation information 3516 may include information for recommending equipment reservations to the user.
  • the presenting unit 241 refers to the history information 216 of other users, and if equipment that has been used by another user is not registered in the reservation procedure, the presentation unit 241 recommends that the user reserve the equipment. .
  • the presentation unit 241 may display, as the recommendation information 3516, a message such as "A user in the same organization uses the following equipment. Would you like to use it?" Other users may be users belonging to the same organization or users belonging to other organizations.
  • the degree of recommendation may be made different according to the type of industry, occupation, number of users, reviews of equipment, or the like. By doing so, the user can consider using equipment that has never been used.
  • the reservation reception unit 242 corresponds to the reservation reception unit 12 of the first embodiment.
  • the reservation accepting unit 242 accepts a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use.
  • the user confirms the content presented by the presentation unit 241 and confirms the facility reservation via the communication terminal 350 .
  • the user confirms the reservation by pressing the "reserve" button on the reservation confirmation screen 3514 (see FIG. 17).
  • the reservation reception unit 242 When the reservation is confirmed, the reservation reception unit 242 newly issues a reservation ID 2151.
  • the reservation acceptance unit 242 associates the user ID 2152 of the user who made the reservation, the facility ID 2153 of the facility to be reserved, the reservation period 2154, and the reserved equipment 2155 with the reservation ID, and stores them in the storage unit 210 as reservation information 215. .
  • the reservation reception unit 242 associates the reservation information 215 with the biometric information of the user and registers them in the storage device.
  • the reservation reception unit 242 receives the reservation information 215 and the user's biometric information via the user ID. It can be associated and managed.
  • the reservation reception unit 242 causes the display unit 351 to display a reservation information display screen 3517.
  • FIG. 18 is a diagram showing an example of the reservation information display screen 3517. As shown in FIG.
  • the reservation information display screen 3517 may include reservation details 3518 and read code 3519 .
  • the reservation details 3518 are basic matters related to the confirmed reservation.
  • the reservation content 3518 may be, for example, a reservation ID, a facility name, a reservation period, a room number, equipment information registered for use by the user, and the like. If a room has not been assigned to the user at the time of reservation, it may be displayed that the room number will be notified at the time of check-in.
  • the read code 3519 is information including reservation identification information for identifying the confirmed reservation.
  • the read code 3519 may be a QR code, bar code, or the like indicating the reservation ID 2151 .
  • the user can easily perform the check-in process by causing the authentication terminal 400 to read the read code 3519 .
  • the biometric authentication control unit 243 corresponds to the biometric authentication control unit 13 of the first embodiment.
  • the biometric authentication control unit 243 controls biometric authentication using the biometric information acquired from the user who visited the selected facility. After the reservation is received by the reservation receiving unit 242, the user visits the facility on the reserved date and time. The user performs check-in processing using the authentication terminal 400 installed at the entrance of the facility.
  • the authentication terminal 400 acquires biometric information from the user and transmits it to the information providing apparatus 200 together with the biometric authentication request.
  • employee U1 performs face authentication using authentication terminal 400-1 installed in the entrance of facility 500-1.
  • Employee U1 can check-in to facility 500-1 in response to successful face authentication.
  • the authentication terminal 400-1 captures the face image of the employee U1 and transmits a biometric authentication request to the information providing device 200 together with the face image.
  • the biometric authentication control unit 243 transmits a biometric authentication request to the authentication device 100 together with the transmitted face image.
  • the biometrics control unit 243 receives the authentication result from the authentication device 100 . In this manner, the biometric authentication control unit 243 controls biometric authentication of the user using the face information of the employee U1 registered in the authentication device 100.
  • FIG. When the biometric authentication is successful, the biometric authentication control unit 243 acquires the user ID 111 of the identified user from the authentication device 100 .
  • the determination unit 244 corresponds to the determination unit 14 of the first embodiment. If the biometric authentication of the user is successful, the determination unit 244 determines whether the user's purpose of using the facility in the visit is related to the work of the organization.
  • the determination unit 244 may determine the user's purpose of using the facility based on the user's reservation information. First, the determination unit 244 refers to the reservation information 215 and confirms whether or not there is reservation information related to the user's work corresponding to the user ID 111 acquired by the biometric authentication control unit 243 . If user's reservation information exists, the determination unit 244 compares the start time of the reservation period 2154 of the reservation with the current time, and determines whether the user is about to check in. For example, the determination unit 244 determines that the user is about to check in if the current time is within a predetermined time from the start time of the reservation period. Then, the determination unit 244 determines that the purpose of use of the facility in the visit by the user is related to the work of the organization.
  • the determination unit 244 refers to the reservation information 215 and checks whether or not there is reservation information for employee U1.
  • the reservation information 215 it is assumed that there is a reservation for employee U1 with a reservation period of "2021/2/1 10:00 to 18:00". For example, if the current time is within a predetermined time around 10:00 on the same day, the determination unit 244 determines that employee U1 is about to check in for the reservation. Further, the determination unit 244 determines that the purpose of use of the facility by the employee U1 is related to the work of the organization 300-1.
  • the determination unit 244 may receive an input from the user regarding the purpose of use of the facility during the visit, and determine the purpose of use based on the content of the input. When the biometric authentication of the user is successful, the determination unit 244 may generate display information for inputting the purpose of use, transmit the display information to the authentication terminal 400, and cause the input/output unit 440 to display the content.
  • FIG. 19 is a diagram showing an example of an input screen 441 displayed on the input/output unit 440.
  • the input screen 441 includes a display of a "personal use” button and a "business use” button, and may receive input from the user.
  • the input/output unit 440 receives input from the user, for example, using a line-of-sight estimation technique.
  • employee U1 selects "business use”.
  • the determination unit 244 determines that the purpose of using the facility of the employee U1 is related to the work of the organization 300-1.
  • the determination unit 244 may highlight a button for selecting business use on the input screen 441.
  • the determination unit 244 also provides information such as ⁇ Mr. message may be displayed. By doing so, the user can confirm the success of the face authentication, the reservation period, and the reserved equipment on the authentication terminal 400 .
  • the determination unit 244 may simply display a button indicating whether it is for personal use or for business use.
  • the determination unit 244 may display information on equipment recommended for use. These pieces of information may be audibly output.
  • a method other than the line-of-sight estimation technique may be used as the user's input method. For example, finger gestures, voice, touch operations, etc. may be used.
  • biometric authentication is performed on the user, and the purpose of use is determined based on the user ID specified according to the success of the biometric authentication, but the present invention is not limited to this.
  • the user may display the read code 3519 on the display unit 351 of the communication terminal 350, and the authentication terminal 400 may read this to perform personal authentication and determination of the purpose of use.
  • the determination unit 244 can determine the purpose of use of the facility without receiving input from the user.
  • the authentication terminal 400 may perform both authentication using the reading code 3519 and biometric authentication.
  • the determination unit 244 determines the purpose of use based on user input or the like, the determination unit 244 outputs a check-in processing request to the check-in processing unit 245 .
  • the check-in processing unit 245 receives a check-in processing request from the determination unit 244 and performs user check-in processing.
  • the check-in processing unit 245 may display reservation details and the like on the input/output unit 440, accept input of a signature from the user who has confirmed the details, and perform check-in processing.
  • the check-in processing unit 245 stores the user's check-in date and time in the history information 216 in association with the reservation ID.
  • the check-in processing unit 245 may further store information regarding the physical condition of the user at the time of check-in in the history information 216 in association with the reservation ID.
  • the authentication terminal 400 has a thermo camera (not shown), takes an image of the user's face area, and measures the surface temperature of the user's face.
  • the check-in processing unit 245 acquires the measured temperature from the authentication terminal 400 and stores it in the history information 216 in association with the reservation ID. By doing so, the user's fever status can be recorded, which is effective in preventing the spread of infectious diseases.
  • Input/output unit 440 may also display the measured body temperature to notify the user.
  • the check-in processing unit 245 may refer to the reservation information 215 or the history information 216 to allocate a room to the user. Therefore, the check-in processing unit 245 can be said to be an example of an allocation unit. For example, the check-in processing unit 245 may allocate rooms so that users are dispersed so that users do not concentrate in a specific area during the same time period. The check-in processing unit 245 may cause the input/output unit 440 to display the room number of the room assigned to the user.
  • the check-in processing unit 245 may allocate rooms (areas) according to the purpose of use. For example, if the purpose of use is the business purpose of the organization to which the user belongs, the check-in processing unit 245 allocates a room that can be used for business purposes among the empty rooms in the facility.
  • the business purpose is, for example, use as a remote office.
  • a room that can be used for business purposes may be, for example, a room in which a desk wider than the desk in the room for lodging is installed in advance and the bed is removed or leaned against the room and made unusable.
  • the room that can be used for business purposes may be a room in which some of the fixtures have already been installed.
  • a room that can be used for business purposes is a room that can be prepared by an employee of the facility after the assignment by placing a bed against the room for accommodation, bringing in a large desk and equipment, etc. good too.
  • the room that can be used for business purposes may be the same room as the room that can be used for purposes other than business purposes. For example, if the room is sufficiently spacious even though the bed has not been removed, or if there is no problem in using it as a remote office and the user has given consent, the room used by regular guests may be used for business purposes. may be made available in Note that the check-in processing unit 245 may receive inputs such as the desired room grade and number of floors from the user, and may allocate rooms and the like based on the input details.
  • the check-in processing unit 245 may newly register the biometric information of the user acquired at the time of check-in in the authentication device 100 .
  • the check-in processing unit 245 associates the user's facial image captured by the authentication terminal 400-1 with the user ID and the already registered facial image, and registers them in the authentication device 100.
  • FIG. In this way, when a user enters an assigned room, face authentication can be performed using a newly registered face image in the authentication terminal 400 installed at the entrance of each room.
  • a different type of biometric information eg, iris information
  • pre-registered biometric information eg, face information
  • the check-in processing unit 245 may delete the already registered biometric information from the authentication device 100 and register only new biometric information in the authentication device 100 .
  • the user receives the room card key and reserved equipment from the facility employee at the front desk.
  • equipment is prepared in the room in advance
  • the user may enter the room without receiving the equipment at the front desk. For example, if the user designates a room that has equipment prepared in advance, or if the facility prepares equipment for the room after allocating the room to the user, the user can enter the room without receiving the equipment at the front desk. can enter the room. By doing so, the facility side can handle the check-in procedure unattended.
  • An authentication terminal 400-1a may be provided at the entrance of the room to authenticate the user for entering the room.
  • the authentication terminal 400-1a photographs the face of the user who is about to enter the room, and transmits a biometric authentication request including the user's face image to the information providing device 200.
  • the authentication device 100 receives the biometric authentication request from the information providing device 200 and performs face authentication of the user.
  • the authentication device 100 extracts facial feature information from each of the user's face image captured by the authentication terminal 400-1a and the face image newly registered in the check-in processing unit 245, and performs matching.
  • the authentication device 100 transmits to the information providing device 200 that the face authentication was successful.
  • Authentication terminal 400-1a receives notification of successful authentication from information providing apparatus 200 and unlocks the room. A user can enter an assigned room or the like.
  • the user is authenticated using the face image newly registered by the check-in processing unit 245, but the present invention is not limited to this.
  • a face image registered in advance by the user at a matching site may be used.
  • the authentication apparatus 100 may perform authentication by preferentially using a newly registered face image over a previously registered face image. For example, the authentication device 100 first performs authentication using a newly registered face image, and if the authentication fails, performs authentication using a pre-registered face image. Further, authentication apparatus 100 may differ in the degree of matching of facial feature information used for determination of authentication success between a newly registered face image and a pre-registered face image.
  • biometric authentication methods may be used for authentication.
  • different biometric authentication methods may be used depending on the room or area that the user intends to enter. For example, when entering each room, an authentication method with higher accuracy than biometric authentication at the entrance may be used. For example, face authentication may be performed at the entrance, and face authentication and iris authentication may be performed at the entrance of the room. By doing so, higher security can be ensured.
  • the user may enter the room using a card key received at the front desk.
  • the check-in processing unit 245 may allocate an area other than the room (for example, a cafe, etc.) as an area that can be used by the user, depending on the purpose of use of the facility. In the same manner as entering a room, the user can perform face authentication or the like using the authentication terminal 400 provided at the entrance of each area, and can enter each area in response to successful authentication. For example, the check-in processing unit 245 may prohibit the user from entering the amusement facility for the purpose of business use. Also, the check-in processing unit 245 may allocate services that can be provided to the user according to the purpose of use of the facility. For example, the check-in processing unit 245 may prohibit the provision of alcohol at a cafe or the like for the purpose of business use.
  • the checkout processing unit 246 performs checkout processing for users who have finished using the facility. After using the facility, the user leaves the room and performs checkout procedures using the authentication terminal 400 installed at the entrance. When the user moves in front of the authentication terminal 400, the authentication terminal 400 performs face authentication of the user in the same manner as at the time of check-in. When the user succeeds in facial recognition, the checkout processing unit 246 compares the end date and time of the reservation period with the current time to determine whether the user is about to check out. For example, if the current time is within a predetermined time from the end time of the reservation period, the checkout processing unit 246 determines that the user is about to check out. In addition, the check-out processing unit 246 may determine that the user is about to check out if the user who has checked in has not yet checked out.
  • the checkout processing unit 246 When determining that the user is about to check out, the checkout processing unit 246 generates display information for checkout and transmits it to the authentication terminal 400 . For example, the input/output unit 440 displays "Do you want to check out?" The checkout processing unit 246 performs user checkout processing according to user input to the input/output unit 440 . The checkout processing unit 246 associates the reservation ID, the date and time of checkout, and the equipment to be used, stores them in the history information 216, and updates the history information 216 related to the reservation. The equipment used is information on the equipment actually used by the user when using the facility. When the user additionally uses equipment, the checkout processing unit 246 stores the history information 216 including the added equipment in the used equipment.
  • the checkout processing unit 246 may cause the input/output unit 440 to display a screen to return the card key or the like to a predetermined position.
  • the checkout processing unit 246 receives a request for checkout processing from an information terminal operated by a staff member, and performs checkout processing.
  • the checkout processing unit 246 updates the history information 216 regarding the reservation in the same manner as described above.
  • the information providing unit 247 corresponds to the information providing unit 15 of the first embodiment.
  • the information providing unit 247 provides the organization with usage information regarding the use of the user's facility.
  • the information providing unit 247 provides facility usage history information 216 related to the work of the contracted organization.
  • the information provider 247 may provide the reservation information 215 to the organization.
  • the information providing unit 247 may allow the history information 216 and the reservation information 215 to be browsed from the communication terminal 310 on the matching site. You may In addition, the information providing unit 247 may provide facility entry/exit history (for example, biometric authentication history) so as to be associated with the organization's attendance management system.
  • biometric authentication history for example, biometric authentication history
  • the information providing unit 247 may calculate the facility usage frequency for each user. Further, benefits such as points may be given to the user or the organization to which the user belongs according to the frequency of use.
  • the deletion unit 248 deletes the biometric information after a predetermined period of time has elapsed. Further, the deletion unit 248 may delete the biometric information after setting different predetermined periods according to the frequency of use of the facility by the user. For example, the deletion unit 248 may delete the biometric information of a user who uses the facility infrequently in a shorter period than the biometric information of a user who uses the facility frequently.
  • FIG. 20 and 21 are flowcharts showing the processing performed by the information providing apparatus 200.
  • FIG. First with reference to FIG. 20, the processing in the information providing apparatus 200 from presenting facility information to a user to receiving a facility reservation from the user will be described. It is assumed that the information providing apparatus 200 has already completed the contract processing with the organization and the user registration of each user on the matching site.
  • the presentation unit 241 presents facility information regarding a plurality of use candidate facilities to users belonging to a predetermined organization (S101).
  • the user acquires the presented facility information with the communication terminal 350 and confirms the content from the display on the display unit 351 .
  • the presentation unit 241 presents the facility information and the map information to the user in association with each other, for example, based on the user's position information and the position information of each of the plurality of use candidate facilities.
  • the presentation unit 241 may receive an input such as the name of the facility or the name of the nearest station from the user and extract use candidate facilities.
  • the presentation unit 241 may present the facility information and the equipment information related to the equipment of the facility in association with each other.
  • the presentation unit 241 may refer to the user's or another user's use history of equipment, and present facilities having the equipment included in the use history.
  • the presentation unit 241 may extract the facility having the equipment and present the facility information. Also.
  • the presentation unit 241 may present the availability of each facility. The user selects a facility to use based on the presented information.
  • the presentation unit 241 accepts selection of candidate facilities, input of necessary items, and registration of use of equipment from the user (S102). The presentation unit 241 determines whether or not the biometric information of the user has been registered in the authentication device 100 (S103). If the biometric information has not been registered (No in S103), the presentation unit 241 prompts the user to register the biometric information, and registers the user's biometric information (S104).
  • the presentation unit 241 refers to the user's or another user's equipment usage history (S105).
  • the presentation unit 241 determines whether or not there is recommendation information for the user (S106).
  • the recommendation information is information about equipment that the user has forgotten to borrow or equipment that is recommended to be used by the user. For example, if the user has not registered for use of equipment for which the user's or another user's usage history exists, the presentation unit 241 determines that there is recommendation information for the user.
  • the presenting unit 241 recommends to the user that use registration be performed for equipment for which use registration has not been performed (S107). For example, the presenting unit 241 displays "Have you forgotten to borrow anything? Have you used the following equipment in the past?", "A user in the same organization has used the following equipment. A message is displayed on the display unit 351 . The user confirms the usage registration of the equipment and the contents of the reservation as necessary, and finalizes the reservation.
  • the reservation reception unit 242 determines whether or not the reservation has been confirmed by the user (S108). If the reservation is confirmed (Yes in S108), the reservation accepting unit 242 accepts the user's use reservation and stores the reservation information (S109). If the reservation is not confirmed (No in S108), the processing up to this point is repeated.
  • the user visits the reserved facility and moves in front of the authentication terminal 400 at the entrance of the facility or the like.
  • the user uses the authentication terminal 400 to perform check-in procedures.
  • the biometric authentication control unit 243 acquires the user's biometric information from the authentication terminal 400 (S201).
  • the biometric authentication control unit 243 controls biometric authentication using the acquired biometric information (S202).
  • the biometric authentication control unit 243 transmits the acquired biometric information together with the biometric authentication request to the authentication device 100, and acquires the authentication result.
  • the determination unit 244 determines whether or not the user has succeeded in biometric authentication (S203). If the user fails biometric authentication (No in S203), the process ends. When the biometric authentication of the user is successful (Yes in S203), the determination unit 244 displays a facility usage purpose selection screen on the input/output unit 440 of the authentication terminal 400 (S204).
  • the determination unit 244 receives input from the user using line-of-sight estimation technology or the like, and determines whether the purpose of using the facility is related to the work of the organization to which the user belongs (S205). Note that the determination unit 244 may perform the determination by referring to the user's reservation information without accepting the user's input. For example, if the reservation information of the user includes information related to the work of the organization and the current time is close to the start time of the reservation, the determination unit 244 determines that the user's purpose of use is business purpose. good.
  • the determining unit 244 displays the facility use purpose selection screen in step S204 after the biometric authentication (S201 to S203), but the present invention is not limited to this.
  • the determination unit 244 may display the selection screen before step S201 and receive an input of the purpose of use of the facility from the user.
  • the biometric authentication control unit 243 acquires biometric information (S201) and controls biometric authentication (S202) after the determination unit 244 receives an input from the user.
  • the determination unit 244 performs the determination of step S205 according to the success of the biometric authentication (Yes in S203).
  • the check-in processing unit 245 allocates an area that can be used for work to the user (S206).
  • the check-in processing unit 245 allocates to the user, for example, a business room suitable for use as a remote office.
  • a business room may be, for example, a room in which a desk larger than that of a room for lodging is pre-installed and the bed is removed or propped up to make it unusable.
  • it may be a room or the like in which some of the fixtures have been installed in advance.
  • it may be a room that can be prepared by an employee of the facility after the room is allocated, by propping up the bed against the room for lodging, bringing in a large desk and fixtures, and the like.
  • the check-in processing unit 245 allocates an area that can be individually used to the user (S210). For example, the check-in processing unit 245 allocates a room for accommodation to a user for personal use. After that, normal check-in and check-out processing is performed for the user for personal use, and the processing ends.
  • the check-in processing unit 245 performs check-in processing by accepting the input of the user's signature.
  • the check-in processing unit 245 stores the user's check-in date and time in the history information in association with the reservation ID (S207).
  • the check-out processing unit 246 performs user face authentication in the same manner as at check-in, and performs user check-out processing according to success of the authentication.
  • the check-out processing unit 246 associates the user's check-out date and time with the reservation ID and stores them in the history information, and updates the history information (S208).
  • the information providing unit 247 provides the organization with usage information of facilities used for business purposes by users belonging to the organization (S209).
  • the information provider 247 may provide facility history information and reservation information to the organization.
  • the information providing unit 247 may calculate the usage status for each predetermined period and provide usage information, or may calculate the usage frequency of the facility for each user.
  • the information providing unit 247 may give benefits such as points to the user or the like according to the frequency of use of the facility.
  • the deletion unit 248 may delete the biometric information of the user as appropriate according to the frequency of use of the facility by the user.
  • a predetermined organization makes contracts with a plurality of facilities via the matching site provided by the information providing apparatus 200, and uses a room that can be used as a remote office or the like. can be ensured.
  • a user belonging to an organization can easily use a desired facility from among the secured facilities by specifying the date and time and equipment to be used and making a reservation.
  • the information providing device 200 associates and manages the user's personal information, biometric information, information on equipment used in the facility, and the like. Therefore, the information providing apparatus 200 can present the user with candidate facilities that meet the conditions suitable for each user. Therefore, the user can select a facility to reserve based on information such as the location of the facility, the availability of rooms, or the equipment that the facility has.
  • the information providing device 200 presents equipment recommendation information based on the equipment reservation status or usage status of the user or other users when the user makes a reservation or visits the facility. By receiving the recommendation information, the user can prevent forgetting to borrow equipment necessary for business. In addition, since the user can acquire information on equipment recommended for use, the user can consider using equipment that the user has not used in the past.
  • the information providing device 200 associates and manages the user's biometric information and reservation information. Therefore, the user can use biometric authentication to check-in and check-out of the facility. Therefore, the user can easily perform personal authentication at a plurality of facilities without memorizing an ID or the like for each facility. In addition, since the reservation information is associated with the equipment information, it is possible to borrow all necessary equipment at the time of check-in.
  • the information providing device 200 stores the check-in date and time, check-out date and time, and information on the equipment to be used in association with the reservation information.
  • the information providing apparatus 200 accumulates facility usage information of users and provides the information to organizations. By doing so, the organization can easily grasp the usage status of the facilities of the users belonging to it. The information can be used for other purposes.
  • the facility can grasp how much the facility is used by what kind of organization. As described above, according to the information providing system 1000 according to the present embodiment, convenience is improved when the user performs work related to the organization at the facility, so that the operating rate of the facility can be improved.
  • Each functional component of the authentication device 100, the information providing device 200, the communication terminal 310, the communication terminal 350, and the authentication terminal 400 is realized by hardware (eg, hardwired electronic circuit, etc.) that implements each functional component. Alternatively, it may be realized by a combination of hardware and software (for example, a combination of an electronic circuit and a program for controlling it). A case in which each functional component of the information providing apparatus 200 and the like is implemented by a combination of hardware and software will be further described below.
  • FIG. 22 is a block diagram illustrating the hardware configuration of a computer 900 that implements the information providing device 200 and the like.
  • the computer 900 may be a dedicated computer designed to implement the information providing device 200 or the like, or may be a general-purpose computer.
  • the computer 900 may be a portable computer such as a smart phone or a tablet terminal.
  • the computer 900 implements each function of the information providing device 200 and the like.
  • the application is configured by a program for realizing the functional components of the information providing apparatus 200 and the like.
  • Computer 900 has bus 902 , processor 904 , memory 906 , storage device 908 , input/output interface 910 and network interface 912 .
  • a bus 902 is a data transmission path for the processor 904, memory 906, storage device 908, input/output interface 910, and network interface 912 to transmit and receive data to and from each other.
  • the method of connecting the processors 904 and the like to each other is not limited to bus connection.
  • the processor 904 is various processors such as a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), or an FPGA (Field-Programmable Gate Array).
  • the memory 906 is a main memory implemented using a RAM (Random Access Memory) or the like.
  • the storage device 908 is an auxiliary storage device implemented using a hard disk, SSD (Solid State Drive), memory card, ROM (Read Only Memory), or the like.
  • the input/output interface 910 is an interface for connecting the computer 900 and input/output devices.
  • the input/output interface 910 is connected to an input device such as a keyboard and an output device such as a display device.
  • a network interface 912 is an interface for connecting the computer 900 to a network.
  • This network may be a LAN (Local Area Network) or a WAN (Wide Area Network).
  • the storage device 908 stores programs (programs for realizing the above-described applications) that implement each functional component of the information providing apparatus 200 and the like.
  • the processor 904 reads this program into the memory 906 and executes it, thereby realizing each functional component of the information providing apparatus 200 and the like.
  • Non-transitory computer readable media include various types of tangible storage media. Examples of non-transitory computer-readable media include magnetic recording media (e.g., floppy disks, magnetic tapes, hard disk drives), magneto-optical recording media (e.g., magneto-optical discs), CDs (compact discs), or DVDs (digital versatile disc), semiconductor memory (eg mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, RAM).
  • magnetic recording media e.g., floppy disks, magnetic tapes, hard disk drives
  • magneto-optical recording media e.g., magneto-optical discs
  • CDs compact discs
  • DVDs digital versatile disc
  • semiconductor memory eg mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, RAM).
  • the program may also be provided to the computer on various types of transitory computer readable medium.
  • Examples of transitory computer-readable media include electrical signals, optical signals, and electromagnetic waves.
  • Transitory computer-readable media can deliver the program to the computer via wired channels, such as wires and optical fibers, or wireless channels.
  • (Appendix 1) presenting means for presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization; Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use; biometric authentication control means for controlling biometric authentication using biometric information obtained from a user who has visited the selected facility; determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful; and information providing means for providing the organization with usage information regarding the use of the facility by the user when the purpose of use relates to the business of the organization.
  • (Appendix 2) The information providing apparatus according to supplementary note 1, wherein the determination means receives an input of the purpose of use from the user and determines the purpose of use based on the content of the input. (Appendix 3) 3. The information providing apparatus according to appendix 1 or 2, wherein the determination means determines the purpose of use based on reservation information regarding the reservation for use. (Appendix 4) The reservation reception means associates the reservation information related to the use reservation with the biometric information of the user and registers them in a storage device; 4. The information providing apparatus according to any one of appendices 1 to 3, wherein the biometric authentication control means controls the biometric authentication using the biometric information registered in the storage device.
  • any one of appendices 1 to 4 wherein the presenting means associates the facility information with the map information and presents them to the user based on the position information of the user and the position information of each of the plurality of candidate facilities
  • the information providing device according to the item.
  • (Appendix 6) 6.
  • the information providing device according to any one of appendices 1 to 5, wherein the presenting means associates the facility information with equipment information relating to equipment possessed by the candidate facility and presents the information to the user.
  • the presenting means presents the facility information related to the plurality of use candidate facilities having the equipment included in the usage history, based on the equipment usage history of the user or another user.
  • the presenting means receives from the user a usage registration of equipment, and presents to the user the facility information regarding the plurality of usage candidate facilities having the equipment that has been registered for use.
  • the information providing device described. The presenting means recommends to the user that the usage registration be performed for the equipment for which the usage registration has not been performed, based on the usage history of the equipment by the user or another user.
  • Information provider (Appendix 10) 10.
  • the information providing device according to any one of appendices 1 to 9, wherein the presenting means presents availability of each of the plurality of candidate facilities. (Appendix 11) 11.
  • the information providing apparatus according to any one of appendices 1 to 10, further comprising deleting means for deleting the biometric information after a predetermined period of time has passed since the biometric information was registered.
  • Appendix 12 12.
  • Appendix 13 13.
  • (Appendix 15) 15. The information providing system according to appendix 14, wherein the determining means receives an input of the purpose of use from the user and determines the purpose of use based on the content of the input.
  • the computer presenting facility information about a plurality of candidate facilities to a user belonging to a predetermined organization; Receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use; controlling biometric authentication using the biometric information obtained from the user who visited the selected facility; If the biometric authentication is successful, determining whether the purpose of the user's use of the facility in the visit is related to the work of the organization;
  • An information providing method comprising: providing usage information relating to the use of the facility by the user to the organization when the purpose of use is related to the business of the organization.
  • (Appendix 17) a presentation process of presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization; a reservation acceptance process for accepting a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use; biometric authentication control processing for controlling biometric authentication using biometric information acquired from a user who has visited the selected facility; Determination processing for determining whether or not the purpose of use of the facility by the user in the visit is related to the work of the organization when the biometric authentication is successful;
  • a non-temporary non-temporary information providing program that causes a computer to execute an information providing process for providing the organization with usage information relating to the use of the facility by the user when the purpose of use is related to the work of the organization computer readable medium.

Abstract

The purpose of the present disclosure is to provide an information provision device capable of improving the convenience of performing, at a facility, work relating to a prescribed organization. An information provision device (10) according to the present disclosure is provided with: a presentation unit (11) which presents facility information about a plurality of candidate facilities for use to a user belonging to a prescribed organization; a reservation reception unit (12) which receives a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use; a biometric authentication control unit (13) which controls biometric authentication using biometric information acquired from a user who has visited the selected facility; a determination unit (14) which, if the biometric authentication is successful, determines whether or not the purpose of the user's use of the facility during this visit relates to work for the organization; and an information provision unit (15) which provides, to the organization, use information relating to the user's use of the facility if the purpose of the use relates to work for the organization.

Description

情報提供装置、情報提供システム、情報提供方法、及び非一時的なコンピュータ可読媒体INFORMATION PROVISION DEVICE, INFORMATION PROVISION SYSTEM, INFORMATION PROVISION METHOD AND NON-TEMPORARY COMPUTER-READABLE MEDIUM
 本開示は、情報提供装置、情報提供システム、情報提供方法、及び非一時的なコンピュータ可読媒体に関する。 The present disclosure relates to information providing devices, information providing systems, information providing methods, and non-transitory computer-readable media.
 施設への入場の際に、生体認証を用いてユーザの本人認証を行う技術が知られている。関連する技術として、例えば、特許文献1は、ホテルなどの宿泊施設において、宿泊者の本人確認をすることができる受付システムを開示する。特許文献1が開示する受付システムは、顔写真情報照合部と、受付端末とを備える。顔写真情報照合部は、受付端末が宿泊者のチェックインの申し込みを示す入力を受け付けると、パスポートからスキャンされたチェックイン時パスポート顔写真情報と、前記宿泊者を撮影したチェックイン時撮影顔写真情報とを照合する。受付端末は、顔写真情報照合部が照合した結果、チェックイン時パスポート顔写真情報、及びチェックイン時撮影顔写真情報が示す人物が一致した場合、宿泊者が予約した部屋の情報を表示し、宿泊者が予約した部屋のカードキーを発行する。特許文献1が開示する受付システムでは、パスポートの顔写真情報と、宿泊者を撮影した顔写真情報とを照合するので、宿泊者が予約した部屋のカードキーを適切に発行することができる。 A technology that uses biometric authentication to authenticate users when entering a facility is known. As a related technique, for example, Patent Literature 1 discloses a reception system capable of confirming the identity of a lodger in an accommodation facility such as a hotel. The reception system disclosed in Patent Document 1 includes a facial photograph information matching unit and a reception terminal. When the reception terminal receives an input indicating an application for check-in of the lodger, the facial photograph information collating unit compares the passport facial photograph information at the time of check-in scanned from the passport and the photographed facial photograph at the time of check-in of the said lodger. Match information. As a result of matching by the facial photo information matching unit, if the person indicated by the passport facial photo information at check-in and the facial photo information taken at check-in match, the reception terminal displays the information of the room reserved by the guest, Issue a card key for the room reserved by the guest. In the reception system disclosed in Patent Document 1, the facial photograph information in the passport and the facial photograph information of the lodger are collated, so that the card key for the room reserved by the lodger can be appropriately issued.
 また、別の関連する技術として、特許文献2は、利用者の利用目的に応じた作業用ボックスを予約することが可能な予約システムを開示する。特許文献2が開示する予約システムは、作業用ボックスを利用する人数、日時、作業用ボックスの設置エリアのうち少なくとも1つを含む基本情報と、作業用ボックスの利用目的に関する目的情報とを入力する入力手段を備えている。また、当該予約システムは、入力された基本情報と目的情報に適合する作業用ボックスを探すように演算する演算手段を更に備えている。また、当該予約システムは、演算手段により見つけ出された作業用ボックスから、ユーザが作業用ボックスを選択して予約するための予約手段を更に備えている。特許文献2が開示する予約システムでは、複数の作業用ボックスから、ユーザ所望の備品(例えば、オーディオ機器)を備える作業用ボックスを抽出して予約を行うことができる。 In addition, as another related technique, Patent Document 2 discloses a reservation system capable of reserving a work box according to the user's purpose of use. The reservation system disclosed in Patent Document 2 inputs basic information including at least one of the number of people using the work box, the date and time, and the installation area of the work box, and purpose information about the purpose of using the work box. Equipped with input means. The reservation system further comprises computing means for computing to search for a work box that matches the input basic information and purpose information. The reservation system further includes reservation means for the user to select and reserve a work box from among the work boxes found by the calculation means. In the reservation system disclosed in Patent Literature 2, it is possible to extract and reserve a work box equipped with equipment desired by the user (for example, audio equipment) from a plurality of work boxes.
特許第6777340号公報Japanese Patent No. 6777340 特開2020-144683号公報JP 2020-144683 A
 特許文献1が開示する受付システムは、ユーザの顔認証を行うために、ユーザのパスポートを必要とする。そのため、ユーザは、当該受付システムにおいて宿泊施設を利用する際、自身のパスポートを携帯している必要がある。したがって、ユーザがパスポートを所持していない場合には、ユーザの本人認証が困難となり、ユーザが所望のサービスを受けられないおそれがある。 The reception system disclosed in Patent Document 1 requires the user's passport in order to authenticate the user's face. Therefore, the user must carry his/her own passport when using the accommodation facility in the reception system. Therefore, if the user does not have a passport, it becomes difficult to authenticate the user, and the user may not be able to receive desired services.
 また、特許文献2が開示する予約システムにおいて、例えば、ユーザが、所属企業等における業務を行うために、作業用ボックスなどの施設をリモートオフィスとして利用するものとする。ユーザは、施設が備えている備品の情報や、必要な備品が備えられた施設の空き状況を個別に調べた上で、各施設のwebサイトなどから必要事項を登録し、予約を行う必要がある。また、ユーザは、施設の利用時には、本人確認等の諸手続や支払手続をその都度行わなければならない。そして、ユーザが所属する企業等としては、従業員の施設の予約状況や利用状況を把握して、従業員の勤怠管理等を行うことが望まれる。しかし、特許文献2が開示する予約システムでは、企業等がこれらの状況を容易に把握することは困難である。また、施設の利用料を企業等が負担する場合、従業員等が費用を一時的に立て替え、後に企業等との間で精算手続を行うことも必要となる。このように、特許文献2が開示する予約システムでは、企業等及びユーザの双方に負担が生じる。 In addition, in the reservation system disclosed in Patent Document 2, for example, a user uses a facility such as a work box as a remote office in order to carry out work at a company to which the user belongs. The user needs to check the equipment information of the facility and the availability of the facility with the necessary equipment individually, register the necessary items from the website of each facility, etc., and make a reservation. be. In addition, the user must perform various procedures such as identity verification and payment procedures each time the facility is used. It is desired that the company or the like to which the user belongs should grasp the reservation status and usage status of the employee's facility, and perform attendance management and the like of the employee. However, with the reservation system disclosed in Patent Document 2, it is difficult for companies and the like to easily grasp these situations. In addition, when a company, etc. bears the usage fee of a facility, it is necessary for employees, etc. to pay the expenses temporarily, and then to carry out settlement procedures with the company, etc. later. As described above, the reservation system disclosed in Patent Document 2 imposes a burden on both companies and users.
 本開示の目的は、上述した課題を鑑み、所定の組織に関する業務を施設で行う際の利便性を向上させることが可能な情報提供装置、情報提供システム、情報提供方法、及び非一時的なコンピュータ可読媒体を提供することにある。 In view of the above-described problems, an object of the present disclosure is to provide an information providing device, an information providing system, an information providing method, and a non-temporary computer that can improve convenience when performing work related to a predetermined organization at a facility. To provide a readable medium.
 本開示にかかる情報提供装置は、
 複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示する提示手段と、
 前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付手段と、
 前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御する生体認証制御手段と、
 前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定手段と、
 前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供手段と、を備える。
The information providing device according to the present disclosure is
presenting means for presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization;
Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
biometric authentication control means for controlling biometric authentication using biometric information obtained from a user who has visited the selected facility;
determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful;
and information providing means for providing the organization with usage information regarding the use of the facility by the user when the purpose of use relates to the business of the organization.
 本開示にかかる情報提供システムは、
 複数の利用候補施設のそれぞれに備えられ、当該利用候補施設を訪問した所定の組織に属するユーザから生体情報を取得する複数の認証端末と、
 情報提供装置と、
 を備え、
 前記情報提供装置は、
 前記複数の利用候補施設に関する施設情報を前記ユーザに提示する提示手段と、
 前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付手段と、
 前記選択された施設を訪問したユーザから、当該施設に備えられた前記認証端末を用いて取得された生体情報を用いて生体認証を制御する生体認証制御手段と、
 前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定手段と、
 前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供手段と、を有する。
The information provision system related to this disclosure is
a plurality of authentication terminals provided in each of a plurality of candidate facilities for use and acquiring biometric information from users belonging to a predetermined organization who have visited the candidate facilities for use;
an information providing device;
with
The information providing device is
presenting means for presenting facility information about the plurality of candidate facilities to the user;
Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
biometric authentication control means for controlling biometric authentication using biometric information obtained from a user visiting the selected facility using the authentication terminal provided at the facility;
determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful;
and information providing means for providing the organization with usage information relating to the use of the facility by the user when the purpose of use is related to the business of the organization.
 本開示にかかる情報提供方法は、
 コンピュータが、
 複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示し、
 前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付け、
 前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御し、
 前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定し、
 前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する。
The information provision method related to this disclosure is
the computer
presenting facility information about a plurality of candidate facilities to a user belonging to a predetermined organization;
Receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
controlling biometric authentication using the biometric information obtained from the user who visited the selected facility;
If the biometric authentication is successful, determining whether the purpose of the user's use of the facility in the visit is related to the work of the organization;
If the purpose of use relates to the business of the organization, the organization is provided with usage information regarding the use of the facility by the user.
 本開示にかかる情報提供プログラムが格納された非一時的なコンピュータ可読媒体は、
 複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示する提示処理と、
 前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付処理と、
 前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御する生体認証制御処理と、
 前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定処理と、
 前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供処理と、を
 コンピュータに実行させる。
A non-transitory computer-readable medium storing the information providing program according to the present disclosure is
a presentation process of presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization;
a reservation acceptance process for accepting a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
biometric authentication control processing for controlling biometric authentication using biometric information acquired from a user who has visited the selected facility;
Determination processing for determining whether or not the purpose of use of the facility by the user in the visit is related to the work of the organization when the biometric authentication is successful;
an information providing process of providing the organization with usage information regarding the use of the facility by the user when the purpose of use relates to the business of the organization.
 本開示にかかる情報提供装置、情報提供システム、情報提供方法、及び非一時的なコンピュータ可読媒体は、所定の組織に関する業務を施設で行う際の利便性を向上させることを可能とする。 The information providing device, information providing system, information providing method, and non-temporary computer-readable medium according to the present disclosure make it possible to improve convenience when performing work related to a predetermined organization at a facility.
実施形態1にかかる情報提供装置の構成を示すブロック図である。1 is a block diagram showing a configuration of an information providing device according to Embodiment 1; FIG. 実施形態1にかかる情報提供装置の処理を示すフローチャートである。4 is a flow chart showing processing of the information providing apparatus according to the first embodiment; 実施形態2にかかる情報提供システムの構成を示すブロック図である。2 is a block diagram showing the configuration of an information providing system according to a second embodiment; FIG. 実施形態2にかかる認証装置の構成を示すブロック図である。2 is a block diagram showing the configuration of an authentication device according to a second embodiment; FIG. 実施形態2にかかる生体情報登録処理の流れを示すフローチャートである。9 is a flowchart showing the flow of biometric information registration processing according to the second embodiment; 実施形態2にかかる生体認証処理の流れを示すフローチャートである。9 is a flowchart showing the flow of biometric authentication processing according to the second embodiment; 実施形態2にかかる認証端末の構成を示すブロック図である。FIG. 9 is a block diagram showing the configuration of an authentication terminal according to the second embodiment; FIG. 実施形態2にかかる情報提供装置の構成を示すブロック図である。2 is a block diagram showing the configuration of an information providing device according to a second embodiment; FIG. 実施形態2にかかる施設情報を示す図である。FIG. 10 is a diagram showing facility information according to the second embodiment; FIG. 実施形態2にかかるユーザの希望条件との合致度が対応付けられた施設情報を示す図である。FIG. 10 is a diagram showing facility information associated with degrees of matching with user's desired conditions according to the second embodiment; 実施形態2にかかる契約情報を示す図である。FIG. 10 is a diagram showing contract information according to the second embodiment; FIG. 実施形態2にかかるユーザ情報を示す図である。FIG. 10 is a diagram showing user information according to the second embodiment; FIG. 実施形態2にかかる予約情報を示す図である。FIG. 10 is a diagram showing reservation information according to the second embodiment; FIG. 実施形態2にかかる履歴情報を示す図である。FIG. 11 is a diagram showing history information according to the second embodiment; FIG. 実施形態2にかかる施設情報表示画面を示す図である。FIG. 11 is a diagram showing a facility information display screen according to the second embodiment; FIG. 実施形態2にかかるユーザの希望条件との合致度を含む施設情報表示画面を示す図である。FIG. 11 is a diagram showing a facility information display screen including a degree of matching with user's desired conditions according to the second embodiment; 実施形態2にかかる予約確認画面を示す図である。FIG. 12 is a diagram showing a reservation confirmation screen according to the second embodiment; FIG. 実施形態2にかかる予約情報表示画面を示す図である。FIG. 11 is a diagram showing a reservation information display screen according to the second embodiment; FIG. 実施形態2にかかる入力画面を示す図である。FIG. 10 is a diagram showing an input screen according to the second embodiment; FIG. 実施形態2にかかる情報提供装置が行う処理を示すフローチャートである。9 is a flowchart showing processing performed by the information providing device according to the second embodiment; 実施形態2にかかる情報提供装置が行う処理を示すフローチャートである。9 is a flowchart showing processing performed by the information providing device according to the second embodiment; 実施形態にかかる情報提供装置等のハードウエア構成例を示す図である。It is a figure showing an example of hardware constitutions, such as an information providing device concerning an embodiment.
<実施形態1>
 以下、図面を参照して本開示の実施形態について説明する。図1は、本実施形態にかかる情報提供装置10の構成を示すブロック図である。情報提供装置10は、提示部11、予約受付部12、生体認証制御部13、判定部14、及び情報提供部15を備えている。
<Embodiment 1>
Embodiments of the present disclosure will be described below with reference to the drawings. FIG. 1 is a block diagram showing the configuration of an information providing device 10 according to this embodiment. The information providing device 10 includes a presentation unit 11 , a reservation accepting unit 12 , a biometric authentication control unit 13 , a determination unit 14 and an information providing unit 15 .
 提示部11は、複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示する。予約受付部12は、提示された複数の利用候補施設のうち、ユーザにより選択された施設に対する利用予約をユーザから受け付ける。生体認証制御部13は、選択された施設を訪問したユーザから取得された生体情報を用いて、生体認証を制御する。 The presentation unit 11 presents facility information regarding multiple use candidate facilities to users belonging to a predetermined organization. The reservation accepting unit 12 accepts a reservation from the user for a facility selected by the user from among the presented plurality of candidate facilities for use. The biometric authentication control unit 13 controls biometric authentication using the biometric information acquired from the user who visited the selected facility.
 判定部14は、ユーザの生体認証が成功した場合、当該訪問におけるユーザの施設の利用目的が、組織の業務に関するものであるか否かを判定する。情報提供部15は、判定部14において、ユーザの施設の利用目的が組織の業務に関するものであると判定された場合、ユーザの施設の利用に関する利用情報を組織に提供する。 When the user's biometric authentication is successful, the determination unit 14 determines whether the user's purpose of using the facility in the visit is related to the work of the organization. The information providing unit 15 provides the organization with usage information regarding the use of the user's facility when the determination unit 14 determines that the user's purpose of using the facility is related to the work of the organization.
 図2は、情報提供装置10が行う処理を示すフローチャートである。まず、提示部11は、複数の利用候補施設に関する施設情報を、所定の組織に属するユーザに提示する(S11)。予約受付部12は、提示された複数の利用候補施設のうち、ユーザにより選択された施設に対する利用予約を受け付ける(S12)。 FIG. 2 is a flowchart showing the processing performed by the information providing device 10. FIG. First, the presenting unit 11 presents facility information regarding a plurality of use candidate facilities to users belonging to a predetermined organization (S11). The reservation accepting unit 12 accepts a reservation for use of the facility selected by the user from among the presented plurality of candidate facilities for use (S12).
 生体認証制御部13は、選択された施設を訪問したユーザから取得された生体情報を用いて、ユーザの生体認証を制御する(S13)。判定部14は、生体認証が成功したか否かを判定する(S14)。生体認証に成功した場合(S14のYes)は次の処理へ進み、生体認証に失敗した場合(S14のNo)は処理を終了する。 The biometric authentication control unit 13 controls the user's biometric authentication using the biometric information acquired from the user who visited the selected facility (S13). The determination unit 14 determines whether or not the biometric authentication has succeeded (S14). If the biometric authentication succeeds (Yes in S14), the process proceeds to the next process, and if the biometric authentication fails (No in S14), the process ends.
 判定部14は、当該訪問におけるユーザの施設の利用目的が組織の業務に関するものであるか否かを判定する(S15)。利用目的が組織の業務に関するものである場合(S15のYes)は次の処理へ進み、組織の業務に関するものでない場合(S15のNo)は処理を終了する。情報提供部15は、ユーザの施設の利用に関する利用情報を組織に提供する(S16)。 The determination unit 14 determines whether the user's purpose of using the facility in the visit is related to the work of the organization (S15). If the purpose of use is related to the business of the organization (Yes in S15), the process proceeds to the next process, and if it is not related to the business of the organization (No in S15), the process ends. The information providing unit 15 provides the organization with usage information regarding the use of the facility by the user (S16).
 このように、情報提供装置10では、所定の組織に属するユーザに対し、提示部11が複数の利用候補施設の施設情報を提示し、予約受付部12が施設の利用予約をユーザから受け付ける。生体認証制御部13は、ユーザが予約済みの施設において、ユーザの生体認証を制御する。これにより、ユーザは予約済みの施設において本人認証を行うことができる。ユーザが生体認証に成功すると、判定部14は、当該訪問におけるユーザの施設の利用目的が組織の業務に関するものであるか否かを判定する。利用目的が組織の業務に関するものである場合、情報提供部15は、ユーザの利用情報を当該組織に提供する。このようにすることで、情報提供装置10は、ユーザが所定の組織に関する業務を施設で行う際の利便性を向上させることができる。 In this way, in the information providing device 10, the presentation unit 11 presents facility information of a plurality of candidate facilities to users belonging to a predetermined organization, and the reservation reception unit 12 receives reservations for use of the facilities from users. The biometric authentication control unit 13 controls biometric authentication of the user at the facility reserved by the user. This allows the user to authenticate himself/herself at the reserved facility. When the user succeeds in biometric authentication, the determination unit 14 determines whether the user's purpose of using the facility in the visit is related to the business of the organization. If the purpose of use is related to the work of an organization, the information providing unit 15 provides the organization with the user's usage information. By doing so, the information providing apparatus 10 can improve convenience when the user performs work related to a predetermined organization at the facility.
 尚、情報提供装置10は、図示しない構成としてプロセッサ、メモリ及び記憶装置を備えるものである。また、当該記憶装置には、本実施形態にかかる情報提供方法の処理が実装されたコンピュータプログラムが記憶されている。そして、当該プロセッサは、記憶装置からコンピュータプログラムを前記メモリへ読み込ませ、当該コンピュータプログラムを実行する。これにより、前記プロセッサは、提示部11、予約受付部12、生体認証制御部13、判定部14、情報提供部15の機能を実現する。 The information providing device 10 includes a processor, memory, and storage device (not shown). Further, the storage device stores a computer program in which the processing of the information providing method according to the present embodiment is implemented. Then, the processor loads the computer program from the storage device into the memory and executes the computer program. Thereby, the processor implements the functions of the presentation unit 11 , the reservation reception unit 12 , the biometric authentication control unit 13 , the determination unit 14 and the information provision unit 15 .
 または、提示部11、予約受付部12、生体認証制御部13、判定部14、及び情報提供部15は、それぞれが専用のハードウエアで実現されていてもよい。また、各装置の各構成要素の一部又は全部は、汎用または専用の回路(circuitry)、プロセッサ等やこれらの組合せによって実現されもよい。これらは、単一のチップによって構成されてもよいし、バスを介して接続される複数のチップによって構成されてもよい。各装置の各構成要素の一部又は全部は、上述した回路等とプログラムとの組合せによって実現されてもよい。また、プロセッサとして、CPU(Central Processing Unit)、GPU(Graphics Processing Unit)、FPGA(field-programmable gate array)、量子プロセッサ(量子コンピュータ制御チップ)等を用いることができる。 Alternatively, the presentation unit 11, the reservation reception unit 12, the biometric authentication control unit 13, the determination unit 14, and the information provision unit 15 may each be realized by dedicated hardware. Also, part or all of each component of each device may be realized by general-purpose or dedicated circuitry, processors, etc., or combinations thereof. These may be composed of a single chip, or may be composed of multiple chips connected via a bus. A part or all of each component of each device may be implemented by a combination of the above-described circuits and the like and programs. As a processor, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an FPGA (field-programmable gate array), a quantum processor (quantum computer control chip), or the like can be used.
 また、情報提供装置10の各構成要素の一部又は全部が複数の情報処理装置や回路等により実現される場合には、複数の情報処理装置や回路等は、集中配置されてもよいし、分散配置されてもよい。例えば、情報処理装置や回路等は、クライアントサーバシステム、クラウドコンピューティングシステム等、各々が通信ネットワークを介して接続される形態として実現されてもよい。また、情報提供装置10の機能がSaaS(Software as a Service)形式で提供されてもよい。 Further, when a part or all of each component of the information providing device 10 is realized by a plurality of information processing devices, circuits, etc., the plurality of information processing devices, circuits, etc. may be centrally arranged, They may be distributed. For example, the information processing device, circuits, and the like may be implemented as a form in which each is connected via a communication network, such as a client-server system, a cloud computing system, or the like. Also, the functions of the information providing apparatus 10 may be provided in a SaaS (Software as a Service) format.
<実施形態2>
 実施形態2は、上述した実施形態1の具体例である。図3は、本実施形態にかかる情報提供システム1000の構成を示すブロック図である。情報提供システム1000は、認証装置100、情報提供装置200、組織300-1~300-3、施設500-1~500-3、及び認証端末400-1~400-3を含む。認証装置100、情報提供装置200、組織300-1~300-3、施設500-1~500-3、及び認証端末400-1~400-3のそれぞれは、ネットワークNを介して接続されている。ネットワークNは、有線又は無線の通信回線である。
<Embodiment 2>
Embodiment 2 is a specific example of Embodiment 1 described above. FIG. 3 is a block diagram showing the configuration of the information providing system 1000 according to this embodiment. The information providing system 1000 includes an authentication device 100, an information providing device 200, organizations 300-1 to 300-3, facilities 500-1 to 500-3, and authentication terminals 400-1 to 400-3. Authentication device 100, information providing device 200, organizations 300-1 to 300-3, facilities 500-1 to 500-3, and authentication terminals 400-1 to 400-3 are connected via network N. . The network N is a wired or wireless communication line.
 組織300-1~300-3のそれぞれには、複数のユーザが所属しており、各ユーザは、通信端末を用いて施設の予約等を行うことができる。例えば、組織300-1では、従業員U1が通信端末350を使用し、契約担当者U2が通信端末310を使用する。通信端末310及び通信端末350は、それぞれネットワークNを介して、各装置と接続されている。 A plurality of users belong to each of the organizations 300-1 to 300-3, and each user can make reservations for facilities using a communication terminal. For example, in organization 300-1, employee U1 uses communication terminal 350 and contractor U2 uses communication terminal 310. FIG. Communication terminal 310 and communication terminal 350 are connected to each device via network N, respectively.
 情報提供システム1000は、所定の組織300-1~300-3と複数の施設500-1~500-3との間で利用契約を行い、所定の組織300-1~300-3に属するユーザから施設の利用予約を受け付けることが可能な情報システムである。また、情報提供システム1000は、ユーザの施設の利用に関する利用情報を当該組織300-1~300-3に提供する。 The information providing system 1000 makes use contracts between predetermined organizations 300-1 to 300-3 and a plurality of facilities 500-1 to 500-3, and users belonging to the predetermined organizations 300-1 to 300-3 It is an information system capable of accepting reservations for use of facilities. In addition, the information providing system 1000 provides the relevant organizations 300-1 to 300-3 with usage information regarding the use of facilities by users.
 ここで、所定の組織300-1~300-3は、例えば、株式会社、有限会社といった法人格の団体だけでなく、国や行政の機関や、独立行政法人、又は一般社団法人等を含み得る。これに限らず、所定の組織300-1~300-3は、施設を利用するユーザが所属可能なあらゆる団体や機関を含んでよい。また、所定の組織に属するユーザは、これらの組織に所属する従業員、役員、職員、又はメンバーなどであってよい。また、組織と直接雇用を結んでいない派遣社員等を含んでもよい。 Here, the predetermined organizations 300-1 to 300-3 can include, for example, not only legal entities such as joint stock companies and limited companies, but also national and administrative agencies, independent administrative agencies, general incorporated associations, and the like. Not limited to this, the predetermined organizations 300-1 to 300-3 may include any organization or institution to which the user using the facility can belong. Also, a user belonging to a given organization may be an employee, officer, staff member, member, or the like belonging to these organizations. It may also include temporary workers who are not directly employed by the organization.
 また、ユーザが利用する施設500-1~500-3は、ユーザが所定の作業を行うことが可能な空間を有する建築物等であってよい。施設500-1~500-3は、例えば、ホテル、旅館、民泊施設、カラオケルーム、カフェ、レンタルオフィス、マンスリーマンション、又は公共施設などを含み得る。また、施設500-1~500-3は、これらの施設や、駅、空港、オフィス、又は飲食店などに設置された作業用ボックスなどの作業空間であってもよい。 Further, the facilities 500-1 to 500-3 used by users may be buildings or the like having spaces where users can perform predetermined work. The facilities 500-1 to 500-3 may include, for example, hotels, inns, private lodging facilities, karaoke rooms, cafes, rental offices, monthly apartments, or public facilities. Further, the facilities 500-1 to 500-3 may be work spaces such as work boxes installed in these facilities, stations, airports, offices, restaurants, and the like.
 また、施設500-1~500-3において行われる所定の作業は、例えば、組織300-1~300-3においてユーザが担当する業務に関するものを含んでよい。ユーザが行う業務は、例えば、資料作成、面談、web会議、電話、メール、又は顧客対応などであってよい。また、業務は、ユーザが1人で行うものに限らず、複数のユーザで行われる打ち合わせや会議などが含まれてもよい。 Also, the predetermined work performed in the facilities 500-1 to 500-3 may include, for example, work related to the work that the user is in charge of in the organizations 300-1 to 300-3. The work performed by the user may be, for example, document preparation, interviews, web conferences, telephone calls, emails, or customer correspondence. In addition, the work is not limited to work performed by one user, and may include meetings and conferences performed by a plurality of users.
 以下では、所定の組織300-1~300-3は、複数の従業員を有する企業であり、300-1~300-3に所属するユーザは、当該企業の従業員であるものとする。また、ユーザが利用する施設500-1~500-3は、ホテルであるものとする。 In the following, it is assumed that predetermined organizations 300-1 to 300-3 are companies with multiple employees, and users belonging to 300-1 to 300-3 are employees of those companies. It is also assumed that the facilities 500-1 to 500-3 used by users are hotels.
 組織300-1~300-3は、それぞれに所属する従業員等が施設500-1~500-3をリモートオフィスとして利用できるように、施設500-1~500-3との間で予め契約を行い、各施設の部屋を確保する。組織300-1~300-3の従業員等は、所望の施設に対して利用期間及び備品などを指定して予約を行うことで、施設をリモートオフィスとして利用することができる。ユーザは、予約期間において、予約した施設内で自身の担当業務を行うことができる。 Organizations 300-1 to 300-3 enter into agreements with facilities 500-1 to 500-3 in advance so that their employees can use facilities 500-1 to 500-3 as remote offices. to secure rooms at each facility. Employees of the organizations 300-1 to 300-3 can use the facility as a remote office by making a reservation for the desired facility by designating the period of use and equipment. During the reservation period, the user can carry out his/her assigned work within the reserved facility.
 尚、以下の説明において、組織300-1~300-3は、単に組織300と呼ぶ場合がある。同様に、施設500-1~500-3は、単に施設500と呼ぶ場合がある。また、認証端末400-1~400-3は、単に、認証端末400と呼ぶ場合がある。 In the following description, the organizations 300-1 to 300-3 may simply be referred to as the organization 300. Similarly, facilities 500-1 through 500-3 may simply be referred to as facility 500. FIG. Also, authentication terminals 400-1 to 400-3 may be simply referred to as authentication terminal 400 in some cases.
 ここで、組織300が施設500との間で行う契約処理の概要を説明する。ここでは、組織300-1に所属する契約担当者U2が、通信端末310を用いて施設500-1~500-3との間で契約を行うこととする。 Here, an overview of contract processing performed between the organization 300 and the facility 500 will be described. Here, it is assumed that contract manager U2 belonging to organization 300-1 uses communication terminal 310 to make contracts with facilities 500-1 to 500-3.
 情報提供装置200は、組織300と施設500との間でマッチングを行うためのマッチングサービスを提供する。マッチングサービスは、従業員等がリモートオフィスとして利用するための部屋を確保することを望む組織300と、空室をリモートオフィスとして提供することで施設の稼働率を高めることを望む施設500とのマッチングを行うものであってよい。情報提供装置200は、当該サービスで利用可能な施設500の情報を、マッチングサイトを介して組織300に公開する。施設500は、施設名、所在地、連絡先、リモートオフィスとして利用可能な部屋の空き情報、利用可能な備品の情報、利用料金、又は支払方法などの情報をマッチングサイト上に掲載する。 The information providing device 200 provides a matching service for matching between the organization 300 and the facility 500. The matching service matches an organization 300 that wants to secure a room for employees to use as a remote office, and a facility 500 that wants to increase the operating rate of the facility by providing a vacant room as a remote office. may be performed. The information providing device 200 publishes information on facilities 500 available for the service to the organization 300 via matching sites. The facility 500 posts information such as the facility name, address, contact information, availability of rooms that can be used as remote offices, available equipment, usage fees, and payment methods on the matching site.
 契約担当者U2は、通信端末310を用いて、マッチングサービスの利用申込手続を行う。利用申込手続に際し、通信端末310は、契約担当者U2の操作に応じて、組織300-1の企業情報などの必要事項をサイト上に入力する。企業情報は、例えば、組織300-1の組織名、所在地、連絡先、業種、資本金、従業員数、又は担当者名などを含んでよい。 The contract manager U2 uses the communication terminal 310 to apply for the matching service. When applying for use, the communication terminal 310 inputs necessary items such as company information of the organization 300-1 onto the site according to the operation of the person in charge of contract U2. The company information may include, for example, the organization name, location, contact information, industry, capital, number of employees, or name of person in charge of organization 300-1.
 情報提供装置200は、所定の基準に基づいて、組織300-1の利用申込に対する審査を行う。審査に通過した場合、情報提供装置200は、通信端末310に対してその旨を通知する。通信端末310は、リモートオフィスとして利用する施設500と、その施設で利用を希望する部屋数を情報提供装置200に登録する。各施設は、登録された組織300-1の希望条件に応じて部屋を確保し、組織300-1との契約を行う。このようにすることで、組織300-1は、リモートオフィスとして従業員に利用させるための部屋を確保することができる。 The information providing device 200 examines the application for use of the organization 300-1 based on predetermined criteria. If the examination is passed, the information providing device 200 notifies the communication terminal 310 to that effect. The communication terminal 310 registers the facility 500 to be used as a remote office and the number of rooms desired to be used in the facility in the information providing device 200 . Each facility secures a room according to the desired conditions of the registered organization 300-1 and makes a contract with the organization 300-1. By doing so, the organization 300-1 can reserve a room for employees to use as a remote office.
 通信端末310は、契約担当者U2の操作に応じて、施設500をリモートオフィスとして使用する従業員のユーザ登録処理を行う。例えば、通信端末310は、組織300-1に所属する従業員U1、従業員U3、従業員U4・・・のユーザ登録を行うとする。通信端末310は、各従業員のID及びパスワードを決定し、これらの情報を情報提供装置200に登録する。また、通信端末310は、これらの情報を各従業員に通知する。 The communication terminal 310 performs user registration processing for employees who use the facility 500 as a remote office in accordance with the operation of the person in charge of contract U2. For example, communication terminal 310 performs user registration for employees U1, U3, U4, . . . belonging to organization 300-1. The communication terminal 310 determines each employee's ID and password, and registers this information in the information providing device 200 . Moreover, the communication terminal 310 notifies each employee of these information.
 続いて、各ユーザがマッチングサイトを利用して施設を予約し、施設を利用するまでの流れを説明する。ここでは、従業員U1を例として説明する。従業員U1は、契約担当者U2から通知されたID及びパスワードを用いてマッチングサイトにアクセスし、リモートオフィスの利用予約を行う。従業員U1は、初回の利用時には、氏名、住所及び連絡先などの必要事項をサイト上で登録する。これらの情報の登録処理は、2回目以降の利用時には確認又は修正だけとして適宜簡略化されてよい。 Next, we will explain the flow from each user using the matching site to reserve a facility and use the facility. Here, employee U1 is taken as an example. The employee U1 accesses the matching site using the ID and password notified by the person in charge of contract U2, and makes a reservation for using the remote office. When using the site for the first time, the employee U1 registers necessary items such as name, address and contact information on the site. The registration processing of these pieces of information may be appropriately simplified so that only confirmation or correction is performed when the information is used for the second time or later.
 また、従業員U1は、施設500において顔認証を利用するため、顔認証用の顔画像を認証装置100に登録する。顔画像の登録処理についても、2回目以降の利用時には、確認又は修正のみとして適宜簡略化されてよい。また、ここでは、顔認証を用いて説明を行うが、顔認証以外の生体認証が用いられてもよい。例えば、虹彩、指紋、声紋、静脈、又は網膜といった個人に固有の身体的特徴から計算されるデータ(特徴量)が用いられてもよい。ユーザは、これらの生体情報を顔画像に代えて登録してもよい。尚、認証装置100及び情報提供装置200において、各ユーザに関する情報は、ユーザを識別する識別情報を用いて対応付けて記憶される。 In addition, employee U1 registers a face image for face authentication in authentication device 100 in order to use face authentication at facility 500 . The face image registration process may also be simplified as appropriate by only confirmation or correction when used for the second time or later. Also, here, description is made using face authentication, but biometric authentication other than face authentication may be used. For example, data (feature amounts) calculated from physical features unique to individuals such as iris, fingerprints, voiceprints, veins, or retinas may be used. The user may register these biometric information instead of the face image. In the authentication device 100 and the information providing device 200, information about each user is stored in association with identification information that identifies the user.
 必要事項及び顔画像の登録が完了すると、従業員U1は、施設の予約を行うことができる。通信端末350は、従業員U1の操作に応じて、リモートオフィスとしての利用を希望する施設500と、施設500で利用する備品とを、サイト上の予約受付フォームなどを介して情報提供装置200に登録する。 After completing the registration of the necessary items and the face image, the employee U1 can make a reservation for the facility. The communication terminal 350 sends the facility 500 desired to be used as a remote office and the equipment to be used at the facility 500 to the information providing device 200 via a reservation reception form on the site or the like in accordance with the operation of the employee U1. sign up.
 ここで、備品は、従業員U1が組織300-1の業務を行うために必要とされる物品等であってよい。備品は、例えば、PC、キーボード、マウス、ディスプレイ、電気スタンド、ヘッドセット、イヤホン、マイク、充電器、テンキー、電卓、プリンタ、シュレッダー、机、椅子、文房具、又は各種ケーブルなどを含み得る。また、備品は、リモートオフィスとしてではなく、通常の利用形態(例えば、宿泊)において利用されるものを含んでもよい。例えば、ブランケット、加湿器、空気清浄機、マッサージチェアなどの機器が備品に含まれてもよい。また、上記のような機器類に限らず、備品は、施設の利用環境に関するものを含んでもよい。例えば、Wi-Fi(登録商標)の利用が可能であること、部屋に防音機能が備わっていること、業務に不要な設備類が撤去等されていること、又はフリードリンクが利用であること、などの種々の条件が備品として含まれてもよい。また、備品は、有償で提供されてもよいし、無償で提供されてもよい。 Here, the fixtures may be items or the like required for the employee U1 to perform the work of the organization 300-1. Equipment may include, for example, PCs, keyboards, mice, displays, desk lamps, headsets, earphones, microphones, chargers, numeric keys, calculators, printers, shredders, desks, chairs, stationery, or various cables. Furnishings may also include items that are not used as a remote office but are used in normal usage (for example, lodging). For example, furnishings may include equipment such as blankets, humidifiers, air purifiers, massage chairs, and the like. Furnishings are not limited to the equipment as described above, and may include equipment related to the usage environment of the facility. For example, it is possible to use Wi-Fi (registered trademark), the room is equipped with a soundproof function, equipment that is not necessary for work has been removed, or free drinks are available, etc. may be included as fixtures. In addition, equipment may be provided for a fee or may be provided free of charge.
 情報提供装置200は、組織300-1が確保した施設から、従業員U1の希望条件に合致した利用候補施設を抽出して従業員U1に提示することができる。例えば、情報提供装置200は、施設500の所在地、施設500が備えている備品の情報、従業員U1の過去の備品の利用情報、又は施設500の空室状況などに基づいて、従業員U1に対して候補施設を表示してよい。情報提供装置200は、従業員U1がID、パスワード、又は顔認証などを用いた認証に成功することで、従業員U1の過去の利用履歴などに基づいて利用候補施設を提示してもよい。また、情報提供装置200は、従業員U1に対して、備品の借り忘れや備品の推薦を行ってもよい。このようにすることで、従業員U1は、利用日時、場所、及び備品などの希望条件に合致した施設を速やかに探すことができ、所望の施設の利用予約を行うことができる。 The information providing device 200 can extract utilization candidate facilities that match the desired conditions of the employee U1 from the facilities secured by the organization 300-1 and present them to the employee U1. For example, the information providing apparatus 200 may send the employee U1 information based on the location of the facility 500, information on equipment provided by the facility 500, information on past equipment usage by the employee U1, or availability of the facility 500. Candidate facilities may be displayed. The information providing apparatus 200 may present utilization candidate facilities based on the employee U1's past utilization history or the like when the employee U1 succeeds in authentication using an ID, a password, face recognition, or the like. In addition, the information providing device 200 may forget to borrow equipment or recommend equipment to the employee U1. By doing so, the employee U1 can quickly search for a facility that meets the desired conditions such as the date and time of use, location, and equipment, and can make a reservation for use of the desired facility.
 情報提供装置200は、従業員U1から施設500の予約処理を受け付けると、予約に関する予約情報を記憶する。従業員U1は、予約期間に当該施設を訪れて、施設の入口やエントランスに設置された認証端末400で生体認証及びチェックイン処理を行う。従業員U1は、予約時に利用登録を行った備品をフロント等で受け取り、施設から指定された部屋に入室する。尚、ユーザに対して部屋が割り当てられ、備品が予め部屋に準備されているような場合には、ユーザは、フロント等で備品を受け取ることなく、部屋に入室してもよい。また、ユーザは、チェックイン時に、利用する備品の追加を行ってもよい。更に、ユーザは、部屋のグレードや部屋の階数などをチェックイン時に希望してもよい。 When the information providing device 200 receives reservation processing for the facility 500 from the employee U1, it stores reservation information regarding the reservation. The employee U1 visits the facility during the reservation period and performs biometric authentication and check-in processing using the authentication terminal 400 installed at the entrance of the facility. The employee U1 receives the fixtures registered for use at the time of reservation at the front desk or the like, and enters the room designated by the facility. If a room is assigned to the user and equipment is prepared in the room in advance, the user may enter the room without receiving the equipment at the front desk or the like. Also, the user may add equipment to be used at the time of check-in. Furthermore, the user may request the grade of the room, the number of floors of the room, etc. at the time of check-in.
 従業員U1は、予約した期間中、施設内で所定の業務を行い、予約の終了時刻頃になると、再び認証端末400を用いて生体認証を行い、チェックアウト処理を行う。情報提供装置200は、従業員U1のチェックイン時刻、チェックアウト時刻、及び利用した備品の情報を記憶する。情報提供装置200は、これらの情報を組織300-1に提供する。 During the reserved period, the employee U1 performs predetermined work in the facility, and when the reservation ends, biometric authentication is performed again using the authentication terminal 400, and checkout processing is performed. The information providing device 200 stores the employee U1's check-in time, check-out time, and information on equipment used. The information providing device 200 provides this information to the organization 300-1.
 続いて、認証装置100の構成について説明する。図4は、本実施形態2にかかる認証装置100の構成を示すブロック図である。認証装置100は、生体情報DB(DataBase)110、検出部120、特徴点抽出部130、登録部140、及び認証部150を備える。 Next, the configuration of the authentication device 100 will be explained. FIG. 4 is a block diagram showing the configuration of the authentication device 100 according to the second embodiment. The authentication device 100 includes a biometric information DB (DataBase) 110 , a detection unit 120 , a feature point extraction unit 130 , a registration unit 140 and an authentication unit 150 .
 生体情報DB110は、ユーザID111、当該ユーザIDの生体特徴情報112、生体認証方式113を対応付けて記憶する。生体特徴情報112は、例えば、顔画像や虹彩画像等から抽出された特徴点の集合である。生体認証方式113は、例えば、顔認証や虹彩認証等の認証方式である。尚、認証装置100は、生体特徴情報112の登録ユーザからの要望に応じて、生体情報DB110内の生体特徴情報112を削除してもよい。または、認証装置100は、生体特徴情報112の登録から一定期間経過後に削除してもよい。 The biometric information DB 110 stores a user ID 111, biometric characteristic information 112 of the user ID, and biometric authentication method 113 in association with each other. The biometric feature information 112 is, for example, a set of feature points extracted from a face image, an iris image, or the like. The biometric authentication method 113 is, for example, an authentication method such as face authentication or iris authentication. Note that the authentication apparatus 100 may delete the biometric feature information 112 in the biometric information DB 110 in response to a request from the registered user of the biometric feature information 112 . Alternatively, the authentication device 100 may delete the biometric information 112 after a certain period of time has passed since it was registered.
 検出部120は、生体情報を登録するための登録画像に含まれる顔領域等を検出し、特徴点抽出部130に出力する。特徴点抽出部130は、検出部120が検出した顔領域等から特徴点を抽出し、登録部140に生体特徴情報を出力する。また、特徴点抽出部130は、情報提供装置200から受信した顔画像に含まれる特徴点を抽出し、認証部150に生体特徴情報を出力する。 The detection unit 120 detects a face area or the like included in a registration image for registering biometric information, and outputs it to the feature point extraction unit 130 . The feature point extraction unit 130 extracts feature points from the face area or the like detected by the detection unit 120 and outputs biometric feature information to the registration unit 140 . Further, the feature point extraction unit 130 extracts feature points included in the face image received from the information providing device 200 and outputs biometric feature information to the authentication unit 150 .
 尚、検出部120は、1つの登録画像から複数の領域を検出してもよい。その場合、特徴点抽出部130は、抽出された複数の領域のそれぞれから特徴点を抽出してよい。例えば、検出部120は、顔画像に含まれる顔領域及び虹彩領域を検出する。特徴点抽出部130は、検出部120が検出した顔領域及び虹彩領域から特徴点をそれぞれ抽出し、登録部140に顔特徴情報及び虹彩特徴情報を出力してよい。 Note that the detection unit 120 may detect a plurality of areas from one registered image. In that case, the feature point extraction unit 130 may extract feature points from each of the plurality of extracted regions. For example, the detection unit 120 detects a face area and an iris area included in the face image. The feature point extraction section 130 may extract feature points from the face area and the iris area detected by the detection section 120 and output facial feature information and iris feature information to the registration section 140 .
 登録部140は、生体特徴情報の登録に際して、ユーザID111を新規に発行する。また、登録部140は、検出部120が検出した領域に応じた生体認証方式113を特定する。例えば、検出部120が顔領域を検出した場合、登録部140は、生体認証方式113を顔認証として特定し、検出部120が虹彩領域を検出した場合、登録部140は、生体認証方式113を虹彩認証として特定する。登録部140は、発行したユーザID111と、登録画像から抽出した生体特徴情報112と、特定した生体認証方式113とを対応付けて生体情報DB110へ登録する。認証部150は、生体特徴情報112を用いた生体認証を行う。具体的には、認証部150は、抽出された生体特徴情報に応じた生体認証方式を特定する。認証部150は、顔画像から抽出された生体特徴情報と、特定した生体認証方式113に対応する生体情報DB110内の生体特徴情報112との照合を行う。認証部150は、生体特徴情報の一致の有無を情報提供装置200に返信する。生体特徴情報の一致の有無は、認証の成否に対応する。尚、生体特徴情報が一致する(一致有)とは、一致度が所定値以上である場合をいうものとする。 The registration unit 140 newly issues a user ID 111 when registering biometric feature information. Also, the registration unit 140 specifies the biometric authentication method 113 according to the area detected by the detection unit 120 . For example, when the detection unit 120 detects a face region, the registration unit 140 specifies the biometric authentication method 113 as face authentication, and when the detection unit 120 detects an iris region, the registration unit 140 specifies the biometric authentication method 113. Identify as iris authentication. The registration unit 140 associates the issued user ID 111 , the biometric feature information 112 extracted from the registered image, and the specified biometric authentication method 113 and registers them in the biometric information DB 110 . The authentication unit 150 performs biometric authentication using the biometric feature information 112 . Specifically, the authentication unit 150 identifies a biometric authentication method according to the extracted biometric feature information. The authentication unit 150 collates the biometric feature information extracted from the facial image with the biometric feature information 112 in the biometric information DB 110 corresponding to the specified biometric authentication method 113 . The authentication unit 150 returns to the information providing apparatus 200 whether or not the biometric information matches. Whether the biometric feature information matches or not corresponds to the success or failure of the authentication. It should be noted that matching biometric feature information (matching) means that the degree of matching is equal to or greater than a predetermined value.
 続いて、本実施形態2にかかる生体情報の登録処理及び認証処理について説明する。図5は、本実施形態2にかかる生体情報登録処理の流れを示すフローチャートである。まず、認証装置100は、生体情報登録要求に含まれる登録画像を取得する(S21)。例えば、認証装置100は、生体情報登録要求を、認証端末400又はマッチングサイト等からネットワークNを介して受け付けて、当該要求に含まれるユーザの登録画像を取得する。 Next, biometric information registration processing and authentication processing according to the second embodiment will be described. FIG. 5 is a flowchart showing the flow of biometric information registration processing according to the second embodiment. First, the authentication device 100 acquires the registration image included in the biometric information registration request (S21). For example, the authentication device 100 receives a biometric information registration request from the authentication terminal 400 or a matching site or the like via the network N, and acquires the registered image of the user included in the request.
 次に、検出部120は、登録画像に含まれるユーザの顔領域等を検出する(S22)。次に、特徴点抽出部130は、ステップS22で検出した顔領域等から特徴点を抽出し、登録部140に生体特徴情報を出力する(S23)。最後に、登録部140は、ユーザID111を発行し、当該ユーザID111、生体特徴情報112、及び生体認証方式113を対応付けて生体情報DB110に登録する(S24)。ここでは、登録部140は、ユーザID111、生体特徴情報、及び生体認証方式を対応付けて生体情報DBに登録する。認証装置100は、ユーザが所有する端末等から生体特徴情報112を受信し、生体特徴情報112をユーザID111及び生体認証方式113と対応付けて生体情報DB110に登録してもよい。 Next, the detection unit 120 detects the user's face area and the like included in the registered image (S22). Next, the feature point extraction unit 130 extracts feature points from the face area or the like detected in step S22, and outputs biometric feature information to the registration unit 140 (S23). Finally, the registration unit 140 issues the user ID 111, associates the user ID 111, the biometric feature information 112, and the biometric authentication method 113, and registers them in the biometric information DB 110 (S24). Here, the registration unit 140 associates the user ID 111, the biometric feature information, and the biometric authentication method, and registers them in the biometric information DB. The authentication apparatus 100 may receive the biometric characteristic information 112 from a terminal or the like owned by the user, associate the biometric characteristic information 112 with the user ID 111 and the biometric authentication method 113, and register them in the biometric information DB 110 .
 図6は、本実施形態2にかかる認証装置100による生体認証処理の流れを示すフローチャートである。まず、特徴点抽出部130は、生体認証要求に含まれる認証用の登録画像を取得する(S31)。例えば、認証装置100は、情報提供装置200からネットワークNを介して生体認証要求を受信し、生体認証要求に含まれる生体画像からステップS21からS23のように生体特徴情報を抽出する。または、認証装置100は、情報提供装置200から生体特徴情報を受信してもよい。 FIG. 6 is a flow chart showing the flow of biometric authentication processing by the authentication device 100 according to the second embodiment. First, the feature point extraction unit 130 acquires a registered image for authentication included in the biometric authentication request (S31). For example, the authentication device 100 receives a biometric authentication request from the information providing device 200 via the network N, and extracts biometric feature information from the biometric image included in the biometric authentication request in steps S21 to S23. Alternatively, the authentication device 100 may receive biometric information from the information providing device 200 .
 次に、認証部150は、取得した生体特徴情報を、生体情報DB110の生体特徴情報112と照合する(S32)。生体特徴情報が一致した場合、つまり、生体特徴情報の一致度が所定値以上である場合(S33のYes)、認証部150は、生体特徴情報が一致したユーザのユーザID111を特定する(S34)。そして、認証部150は、生体認証に成功した旨と特定したユーザID111とを情報提供装置200に返信する(S35)。一致する生体特徴情報が存在しない場合(S33のNo)、認証部150は、生体認証に失敗した旨を情報提供装置200に返信する(S36)。 Next, the authentication unit 150 collates the acquired biometric feature information with the biometric feature information 112 of the biometric information DB 110 (S32). When the biometric feature information matches, that is, when the matching degree of the biometric feature information is equal to or greater than a predetermined value (Yes in S33), the authentication unit 150 identifies the user ID 111 of the user whose biometric feature information matches (S34). . Then, the authentication unit 150 replies to the information providing device 200 with the fact that the biometric authentication was successful and the identified user ID 111 (S35). If the matching biometric feature information does not exist (No in S33), the authentication unit 150 returns to the information providing device 200 that the biometric authentication has failed (S36).
 尚、ステップS32において、認証部150は、生体情報DB110内の全ての生体特徴情報112との照合を試みる必要はない。例えば、認証部150は、生体認証要求に生体認証方式113を含めて受信し、生体認証方式113が一致するものの中から照合を行うことができる。または、認証部150は、生体認証要求を受け付けた当日から数日前までの期間に登録が行われた生体特徴情報と優先的に照合を試みるなどしてもよい。これらにより、照合速度が向上し得る。また、上記優先的な照合に失敗した場合、残り全ての生体特徴情報と照合を行うようにするとよい。また、認証部150は、認証結果に、認証に成功した生体認証方式を含めても良い。 It should be noted that in step S32, the authentication unit 150 does not need to attempt matching with all of the biometric feature information 112 in the biometric information DB 110. For example, the authentication unit 150 can receive the biometric authentication request including the biometric authentication method 113, and perform matching from among the biometric authentication methods 113 that match. Alternatively, the authentication unit 150 may preferentially try to match biometric feature information registered during the period from the day the biometric authentication request is received until several days before. These can improve matching speed. Also, if the preferential collation fails, it is preferable to collate with all the remaining biometric feature information. Further, the authentication unit 150 may include the biometric authentication method for which the authentication was successful in the authentication result.
 次に、認証端末400の構成について説明する。図7は、本実施形態2にかかる認証端末400の構成を示すブロック図である。認証端末400は、カメラ410、記憶部420、通信部430、入出力部440、及び制御部450を備える。 Next, the configuration of the authentication terminal 400 will be explained. FIG. 7 is a block diagram showing the configuration of the authentication terminal 400 according to the second embodiment. Authentication terminal 400 includes camera 410 , storage unit 420 , communication unit 430 , input/output unit 440 , and control unit 450 .
 カメラ410は、制御部450の制御に応じて撮影を行う撮影装置である。本実施形態2では、カメラ410は、ユーザの顔を撮影する。記憶部420は、認証端末400の各機能を実現するためのプログラムが格納される記憶装置である。通信部430は、ネットワークNとの通信インタフェースである。 The camera 410 is a photographing device that takes pictures under the control of the control unit 450 . In Embodiment 2, the camera 410 photographs the user's face. Storage unit 420 is a storage device that stores a program for realizing each function of authentication terminal 400 . A communication unit 430 is a communication interface with the network N. FIG.
 入出力部440は、少なくとも表示装置である。また、入出力部440は、表示装置と入力装置を含む入出力部であってよい。入出力部440は、ユーザの視線、フィンガージェスチャ、又は音声による入力を受け付けることが可能であってよい。また、入出力部440は、ユーザのタッチ操作を受け付けることが可能なタッチパネルであってもよい。 The input/output unit 440 is at least a display device. Also, the input/output unit 440 may be an input/output unit including a display device and an input device. The input/output unit 440 may be capable of receiving input by the user's gaze, finger gestures, or voice. Further, input/output unit 440 may be a touch panel capable of receiving a user's touch operation.
 制御部450は、認証端末400が有するハードウエアの制御を行う。制御部450は、撮影制御部451、登録部452、認証制御部453、及び表示制御部454を備える。 The control unit 450 controls the hardware of the authentication terminal 400. The control unit 450 includes an imaging control unit 451 , a registration unit 452 , an authentication control unit 453 and a display control unit 454 .
 撮影制御部451は、カメラ410を制御し、ユーザの登録画像又は認証用画像を撮影する。ここでは、カメラ410が撮影する登録画像及び認証用画像は、少なくとも当該ユーザの顔領域を含む画像である。撮影制御部451は、登録画像を登録部452へ出力する。また、撮影制御部451は、認証用画像を認証制御部453へ出力する。 The imaging control unit 451 controls the camera 410 to capture the user's registration image or authentication image. Here, the registration image and the authentication image captured by the camera 410 are images including at least the face area of the user. The imaging control section 451 outputs the registration image to the registration section 452 . The imaging control unit 451 also outputs the authentication image to the authentication control unit 453 .
 登録部452は、登録画像を含む生体情報登録要求を、ネットワークNを介して認証装置100へ送信する。登録部452は、生体情報登録要求に生体認証方式を含めてもよい。 The registration unit 452 transmits a biometric information registration request including the registration image to the authentication device 100 via the network N. The registration unit 452 may include the biometric authentication method in the biometric information registration request.
 認証制御部453は、認証用画像を含む生体認証要求を、ネットワークNを介して情報提供装置200へ送信する。このとき、認証制御部453は、認証端末400が設置されている領域を識別する領域識別情報と、認証用画像(顔画像)の撮影時刻を、この生体認証要求に含めて情報提供装置200に対して送信する。 The authentication control unit 453 transmits a biometric authentication request including the authentication image to the information providing apparatus 200 via the network N. At this time, the authentication control unit 453 includes the area identification information for identifying the area where the authentication terminal 400 is installed and the photographing time of the authentication image (face image) in the biometric authentication request and sends the information providing apparatus 200. send to.
 また、認証制御部453は、領域識別情報に代えて、認証端末400を識別する端末識別情報を、この生体認証要求に含めて情報提供装置200に送信してもよい。その場合、情報提供装置200は、認証端末400の端末識別情報と、その認証端末400の設置場所の領域識別情報とを対応付けて、予め記憶部210に記憶しておく。このようにすることで、情報提供装置200は、受信した生体認証要求に含まれる端末識別情報に基づいて、記憶部210を参照し、認証端末400が設置されている領域の領域識別情報を取得することができる。 Also, the authentication control unit 453 may include terminal identification information for identifying the authentication terminal 400 in the biometric authentication request and transmit it to the information providing apparatus 200 instead of the area identification information. In this case, the information providing apparatus 200 associates the terminal identification information of the authentication terminal 400 with the area identification information of the installation location of the authentication terminal 400 and stores them in the storage unit 210 in advance. By doing so, the information providing apparatus 200 refers to the storage unit 210 based on the terminal identification information included in the received biometric authentication request, and obtains the area identification information of the area where the authentication terminal 400 is installed. can do.
 表示制御部454は、情報提供装置200からネットワークNを介して各種画面データを受信し、受信した画面データを入出力部440に表示する。例えば、表示制御部454は、生体認証結果に応じた表示内容を入出力部440へ表示する。また、表示制御部454は、人感センサ(不図示)を用いて、ユーザが認証端末400の前に存在することを検知した場合に、所定の画面データを入出力部440に表示するようにしてもよい。 The display control unit 454 receives various screen data from the information providing device 200 via the network N and displays the received screen data on the input/output unit 440 . For example, the display control unit 454 displays on the input/output unit 440 the display content corresponding to the biometric authentication result. Further, the display control unit 454 uses a human sensor (not shown) to display predetermined screen data on the input/output unit 440 when it detects that the user is present in front of the authentication terminal 400. may
 尚、上述の説明では、認証端末400は、顔認証などの生体認証を行うものとして説明したが、これに限られない。認証端末400は、例えば、バーコードなどの2次元コードや、QRコード(登録商標)などを用いて、ユーザの本人認証を行ってもよい。その場合、これらのコードには、ユーザを識別するためのユーザ識別情報が含まれており、ユーザ識別情報は、ユーザの氏名や所属する組織等と対応付けて、予め認証装置100等に登録されているものとする。カメラ410は、ユーザの顔に代えて、ユーザが提示するバーコード又はQRコードなどを撮像し、これらのコードに含まれるユーザ識別情報を読み取る。認証端末400は、読み取られたユーザ識別情報と認証要求とを情報提供装置200に送信する。情報提供装置200は、ユーザ識別情報と認証要求とを用いて認証装置100に対して認証要求を行う。このようにすることで、バーコードやQRコードを用いたユーザの本人認証を行うことができる。 In the above description, the authentication terminal 400 performs biometric authentication such as face authentication, but is not limited to this. The authentication terminal 400 may authenticate the user using, for example, a two-dimensional code such as a bar code, a QR code (registered trademark), or the like. In that case, these codes contain user identification information for identifying the user, and the user identification information is registered in advance in the authentication device 100 or the like in association with the user's name, organization to which the user belongs, and the like. shall be Camera 410 captures an image of a bar code, QR code, or the like presented by the user instead of the user's face, and reads user identification information included in these codes. The authentication terminal 400 transmits the read user identification information and the authentication request to the information providing apparatus 200 . The information providing device 200 issues an authentication request to the authentication device 100 using the user identification information and the authentication request. By doing so, it is possible to authenticate the user using a bar code or QR code.
 続いて、通信端末310及び通信端末350について説明する。通信端末310は、組織300-1において契約担当者U2が使用する情報端末である。通信端末350は、組織300-1に所属する従業員U1が使用する情報端末である。通信端末350は、表示部351を備えている。通信端末310及び通信端末350は、例えば、パーソナルコンピュータ、スマートフォン又はタブレット端末等の情報処理装置であってよい。通信端末350は、従業員U1の顔を撮像可能なカメラ(不図示)が搭載されていてよい。従業員U1は、当該カメラを用いて顔画像を認証装置100に登録することができる。これに限らず、従業員U1は、別途のカメラを用いて顔画像を取得し、取得された顔画像を認証装置100に登録してもよい。 Next, the communication terminal 310 and the communication terminal 350 will be explained. Communication terminal 310 is an information terminal used by contract manager U2 in organization 300-1. Communication terminal 350 is an information terminal used by employee U1 who belongs to organization 300-1. The communication terminal 350 has a display section 351 . The communication terminal 310 and the communication terminal 350 may be information processing devices such as personal computers, smart phones, or tablet terminals, for example. The communication terminal 350 may be equipped with a camera (not shown) capable of capturing the face of the employee U1. Employee U1 can register a face image in authentication device 100 using the camera. Not limited to this, employee U1 may acquire a face image using a separate camera and register the acquired face image in authentication device 100 .
 続いて、情報提供装置200の構成を説明する。図8は、情報提供装置200の構成を示すブロック図である。情報提供装置200は、利用候補施設の施設情報をユーザに提示し、ユーザから施設の予約を受け付ける情報処理装置である。また、情報提供装置200は、施設におけるユーザの生体認証を制御し、認証に成功したユーザの施設の利用目的を判定する。利用目的が組織の業務に関するものである場合、情報提供装置200は、当該ユーザの施設の利用情報を組織に提供する。 Next, the configuration of the information providing device 200 will be explained. FIG. 8 is a block diagram showing the configuration of the information providing device 200. As shown in FIG. The information providing device 200 is an information processing device that presents facility information of use candidate facilities to the user and receives facility reservations from the user. In addition, the information providing apparatus 200 controls biometric authentication of users in facilities, and determines the purposes of use of facilities of users who have successfully authenticated. If the purpose of use is related to the organization's business, the information providing device 200 provides the organization with the facility usage information of the user.
 情報提供装置200は、上述したマッチングサービスを運営する事業者などによって管理されてもよいし、当該事業者以外の事業者が提供するクラウドコンピュータなどであってもよい。情報提供装置200は、複数台のサーバに冗長化されてもよく、各機能ブロックが複数台のコンピュータで実現されてもよい。 The information providing device 200 may be managed by a business operator that operates the matching service described above, or may be a cloud computer provided by a business operator other than the business operator. The information providing apparatus 200 may be made redundant by a plurality of servers, and each functional block may be realized by a plurality of computers.
 情報提供装置200は、記憶部210、メモリ220、IF(InterFace)部230、及び制御部240を備えている。記憶部210は、ハードディスク、フラッシュメモリ等の記憶装置の一例である。記憶部210は、プログラム211、施設情報212、契約情報213、ユーザ情報214、予約情報215、及び履歴情報216を記憶する。 The information providing device 200 includes a storage unit 210 , a memory 220 , an IF (InterFace) unit 230 and a control unit 240 . The storage unit 210 is an example of a storage device such as a hard disk or flash memory. Storage unit 210 stores program 211 , facility information 212 , contract information 213 , user information 214 , reservation information 215 and history information 216 .
 プログラム211は、本実施形態2にかかる情報提供方法の処理が実装されたコンピュータプログラムである。 The program 211 is a computer program in which the processing of the information providing method according to the second embodiment is implemented.
 施設情報212は、施設に関する情報である。施設情報212は、施設ID2121及び備品情報2122が対応付けられている。図9は、施設情報212の一例を示す図である。施設ID2121は、施設を識別する識別情報である。施設ID2121は、後述する施設ID2132及び施設ID2153と対応する。同図に示されるように、施設情報212は、施設名、施設の住所、及び施設の連絡先などの情報を含んでよい。 The facility information 212 is information about facilities. The facility information 212 is associated with a facility ID 2121 and equipment information 2122 . FIG. 9 is a diagram showing an example of the facility information 212. As shown in FIG. The facility ID 2121 is identification information that identifies the facility. A facility ID 2121 corresponds to a facility ID 2132 and a facility ID 2153 which will be described later. As shown in the figure, the facility information 212 may include information such as facility name, facility address, and facility contact information.
 備品情報2122は、施設が備える備品の情報である。ここでは、備品情報2122は、備品名及び備品の数量等が対応付けられている。備品情報2122は、備品を識別する備品識別情報などを用いて管理されてもよい。複数の施設で備品識別情報を共通で用いることで、システム全体における備品の状況を容易に把握することができる。 The equipment information 2122 is information on equipment provided by the facility. Here, the fixture information 2122 is associated with fixture names, fixture quantities, and the like. The fixture information 2122 may be managed using fixture identification information for identifying fixtures. By using equipment identification information in common in a plurality of facilities, the status of equipment in the entire system can be easily grasped.
 施設情報212は、提示部241において、ユーザに適宜提示されてよい。例えば、ユーザが予約を行おうとする日時における備品の在庫数量などがユーザに提示されてよい。また、施設情報212は、施設の部屋番号などの情報を含んでよい。提示部241において、ユーザ所望の環境が整った部屋の部屋番号を提示することで、ユーザは、部屋を指定して予約を行うことができる。 The facility information 212 may be appropriately presented to the user by the presentation unit 241 . For example, the user may be presented with the inventory quantity of equipment at the date and time when the user intends to make a reservation. The facility information 212 may also include information such as the room number of the facility. By presenting the room number of the room with the desired environment in the presentation unit 241, the user can designate and make a reservation for the room.
 また、施設情報212は、ユーザの希望条件と施設情報との合致の程度を示す合致度が施設ID2121に対応付けられてもよい。希望条件は、例えば、施設の利用可能日時、場所、又は備品などの条件であってよい。図10は、施設ID2121、備品情報2122、及び希望条件との合致度が対応付けられた施設情報212aを示す図である。同図に示されるように、合致度は、ユーザ毎に、かつ施設毎に設定されてよい。合致度は、ユーザが希望する利用期間や利用時間帯と、施設の利用可能期間や利用可能時間帯とに基づいて設定されてもよい。ここでは、一例として、合致の程度に応じて、合致度を星印、二重丸印、及び三角印の記号で区別して示している。例えば、星印は「希望条件に完全に合致する」、二重丸印は「希望条件にほぼ合致する」(例えば50%から90%合致する)、三角印は「希望条件に少し合致する」(例えば30%から50%合致する)を示している。これらの合致度を地図情報などと共に通信端末350の表示部351に表示させることで、ユーザは希望条件に合致した施設を速やかに探すことができる。 Also, in the facility information 212, the facility ID 2121 may be associated with a degree of matching that indicates the degree of matching between the user's desired condition and the facility information. The desired condition may be, for example, conditions such as available date and time, location, or equipment of the facility. FIG. 10 is a diagram showing facility information 212a in which a facility ID 2121, equipment information 2122, and degree of matching with desired conditions are associated. As shown in the figure, the degree of matching may be set for each user and each facility. The degree of matching may be set based on the user's desired usage period and usage time slot, and the available period and available time slot of the facility. Here, as an example, according to the degree of matching, the degrees of matching are distinguished by symbols such as asterisks, double circles, and triangles. For example, an asterisk indicates "completely matches the desired conditions", a double circle indicates "almost matches the desired conditions" (for example, 50% to 90% matches), and a triangle indicates "slightly matches the desired conditions". (eg 30% to 50% match). By displaying the degree of matching on the display unit 351 of the communication terminal 350 together with map information, the user can quickly search for facilities that match the desired conditions.
 尚、合致度は、他の記号や数値などを用いて示されてよい。合致度は、例えば、「高」、「中」、「低」、「○ポイント」、「○%」などで示されてもよい。また、それぞれの条件に対して重み付けが設定されてもよい。例えば、ユーザが施設の位置を重視する場合には、施設の所在地や最寄り駅がユーザの希望に合致する場合に、他の条件より大きな重み付けを行って合致度が設定されてよい。 The degree of matching may be indicated using other symbols or numerical values. The degree of matching may be indicated by, for example, “high”, “medium”, “low”, “○ points”, “○%”, and the like. Also, weighting may be set for each condition. For example, when the user attaches importance to the location of the facility, if the location of the facility or the nearest station matches the user's desire, the degree of matching may be set by giving greater weight than other conditions.
 図8に戻り説明を続ける。契約情報213は、組織と施設との間でなされた契約に関する情報である。契約情報213は、組織ID2131、施設ID2132、及び部屋数2133が対応付けられている。図11は、契約情報213の一例を示す図である。組織ID2131は、組織を識別する識別情報である。組織ID2131は、後述する組織ID2142と対応する。組織及び施設の担当者等は、契約情報213を参照することで互いの契約内容を確認することができる。尚、各組織の担当者は、各組織のID及びパスワードを用いて情報提供装置200にアクセスし、自身が所属する組織に関する契約情報のみを参照することができる。 Return to Fig. 8 and continue the explanation. The contract information 213 is information on contracts made between the organization and the facility. The contract information 213 is associated with an organization ID 2131, a facility ID 2132, and the number of rooms 2133. FIG. FIG. 11 is a diagram showing an example of the contract information 213. As shown in FIG. The organization ID 2131 is identification information for identifying an organization. The organization ID 2131 corresponds to an organization ID 2142 which will be described later. By referring to the contract information 213, the person in charge of the organization and the facility can confirm the contents of each other's contract. The person in charge of each organization can access the information providing apparatus 200 using the ID and password of each organization and refer only to the contract information related to the organization to which he or she belongs.
 図8に戻り説明を続ける。ユーザ情報214は、施設予約を行うユーザの情報である。ユーザ情報214は、ユーザID2141、組織ID2142、及び登録備品2143が対応付けられている。図12は、ユーザ情報214の一例を示す図である。ユーザID2141は、ユーザを識別する識別情報である。ユーザID2141は、後述するユーザID2152と対応する。また、ユーザID2141及びユーザID2152は、認証装置100において発行されるユーザID111と対応する。したがって、生体情報DB110、ユーザ情報214、及び予約情報215は、ユーザIDを介して関連付けられている。 Return to Fig. 8 and continue the explanation. The user information 214 is information of a user who makes a facility reservation. User information 214 is associated with user ID 2141 , organization ID 2142 , and registered equipment 2143 . FIG. 12 is a diagram showing an example of the user information 214. As shown in FIG. User ID 2141 is identification information for identifying a user. User ID 2141 corresponds to user ID 2152 described later. A user ID 2141 and a user ID 2152 correspond to the user ID 111 issued by the authentication device 100 . Therefore, the biometric information DB 110, the user information 214, and the reservation information 215 are associated via the user ID.
 組織ID2142は、ユーザが所属する組織を識別する識別情報である。登録備品2143は、ユーザが利用を希望する備品の情報である。ユーザは、任意のタイミングで、マッチングサイトを介して所望の備品を登録備品2143に登録することができる。このようにすることで、ユーザは、所望の備品を有する施設を容易に探すことができる。尚、ユーザは、必ずしも所望の備品を予め登録しておく必要はない。同図に示されるように、ユーザ情報214は、ユーザ名、ユーザの住所、及びユーザの連絡先などを含んでよい。 The organization ID 2142 is identification information that identifies the organization to which the user belongs. The registered equipment 2143 is information on equipment that the user desires to use. The user can register desired equipment in the registered equipment 2143 via the matching site at any timing. By doing so, the user can easily search for a facility that has the desired equipment. It should be noted that the user does not necessarily have to register the desired fixtures in advance. As shown in the figure, the user information 214 may include the user name, the user's address, the user's contact information, and the like.
 図8に戻り説明を続ける。予約情報215は、ユーザから受け付けた予約に関する情報である。予約情報215は、予約ID2151、ユーザID2152、施設ID2153、予約期間2154、及び予約備品2155が対応付けられている。図13は、予約情報215の一例を示す図である。予約ID2151は、ユーザから受け付けた予約を識別する識別情報である。予約ID2151は、後述する予約ID2161と対応する。ユーザID2152は、予約期間において施設を利用するユーザを識別する識別情報である。施設ID2153は、当該予約の対象となった施設を識別する識別情報である。 Return to Fig. 8 and continue the explanation. The reservation information 215 is information about reservations received from users. The reservation information 215 is associated with a reservation ID 2151 , a user ID 2152 , a facility ID 2153 , a reservation period 2154 and a reserved equipment 2155 . FIG. 13 is a diagram showing an example of the reservation information 215. As shown in FIG. The reservation ID 2151 is identification information for identifying a reservation received from a user. The reservation ID 2151 corresponds to a reservation ID 2161 to be described later. User ID 2152 is identification information that identifies a user who uses the facility during the reservation period. The facility ID 2153 is identification information that identifies the facility for which the reservation was made.
 予約期間2154は、当該予約において、ユーザから設定された施設の利用期間を示す情報である。予約期間2154は、ユーザが施設を利用する開始日時及び終了日時を含んでよい。また、予約期間2154は、施設との契約内容や施設の営業形態等に応じて、適宜設定されてよい。例えば、予約期間2154は、2日以上の期間にわたって設定されてもよいし、開始時刻又は終了時刻を定めずに、所定時間(例えば、チェックインから8時間)のみが設定されてもよい。予約備品2155は、ユーザが予約時に利用登録を行った備品の情報である。 The reservation period 2154 is information indicating the usage period of the facility set by the user in the reservation. The reservation period 2154 may include the start date and time and the end date and time for the user to use the facility. Also, the reservation period 2154 may be appropriately set according to the details of the contract with the facility, the business form of the facility, and the like. For example, the reservation period 2154 may be set over a period of two days or more, or may be set only for a predetermined period of time (for example, 8 hours after check-in) without defining a start time or an end time. The reserved equipment 2155 is information on equipment that the user has registered for use at the time of reservation.
 図8に戻り説明を続ける。履歴情報216は、ユーザの施設の利用履歴に関する情報である。履歴情報216は、予約ID2161、チェックイン日時2162、チェックアウト日時2163、及び利用備品2164が対応付けられている。図14は、履歴情報216の一例を示す図である。予約ID2161は、ユーザが予め行った予約を識別する識別情報である。予約ID2161は、上述した予約ID2151と対応している。よって、履歴情報216から予約ID2161を介して予約情報215を参照することで、予約を行ったユーザ及び組織を特定することができる。 Return to Fig. 8 and continue the explanation. The history information 216 is information relating to the facility usage history of the user. The history information 216 is associated with a reservation ID 2161, a check-in date and time 2162, a check-out date and time 2163, and a used equipment 2164. FIG. FIG. 14 is a diagram showing an example of the history information 216. As shown in FIG. The reservation ID 2161 is identification information for identifying a reservation made in advance by the user. The reservation ID 2161 corresponds to the reservation ID 2151 described above. Therefore, by referring to the reservation information 215 from the history information 216 via the reservation ID 2161, the user and organization that made the reservation can be identified.
 チェックイン日時2162及びチェックアウト日時2163は、それぞれユーザが施設にチェックインした日時及びチェックアウトした日時を示している。利用備品2164は、当該施設の利用においてユーザが利用した備品の情報である。 A check-in date and time 2162 and a check-out date and time 2163 indicate the date and time when the user checked in and checked out of the facility, respectively. The equipment used 2164 is information on the equipment used by the user when using the facility.
 図8に戻り説明を続ける。メモリ220は、RAM(Random Access Memory)等の揮発性記憶装置であり、制御部240の動作時に一時的に情報を保持するための記憶領域である。IF部230は、ネットワークNとの通信インタフェースである。 Return to Fig. 8 and continue the explanation. The memory 220 is a volatile storage device such as a RAM (Random Access Memory), and is a storage area for temporarily holding information when the control unit 240 operates. The IF section 230 is a communication interface with the network N. FIG.
 制御部240は、情報提供装置200の各構成を制御するプロセッサつまり制御装置である。制御部240は、記憶部210からプログラム211をメモリ220へ読み込ませ、プログラム211を実行する。これにより、制御部240は、提示部241、予約受付部242、生体認証制御部243、判定部244、チェックイン処理部245、チェックアウト処理部246、情報提供部247、及び削除部248の機能を実現する。 The control unit 240 is a processor that controls each component of the information providing device 200, that is, a control device. The control unit 240 loads the program 211 from the storage unit 210 into the memory 220 and executes the program 211 . Thereby, the control unit 240 performs the functions of the presentation unit 241, the reservation reception unit 242, the biometric authentication control unit 243, the determination unit 244, the check-in processing unit 245, the check-out processing unit 246, the information provision unit 247, and the deletion unit 248. Realize
 提示部241は、実施形態1の提示部11に相当するものである。提示部241は、複数の利用候補施設に関する施設情報を、所定の組織に属するユーザに提示する。利用候補施設は、組織が契約している施設の全てを含んでよい。提示部241は、契約情報213を参照することで、利用候補施設をユーザに提示することができる。ここでは、組織300-1が、従業員のリモートオフィスとしての利用のために施設500-1~500-3と契約しているものとする。提示部241は、利用候補施設である施設500-1~500-3の施設情報を従業員U1に提示する。 The presentation unit 241 corresponds to the presentation unit 11 of the first embodiment. The presenting unit 241 presents facility information regarding a plurality of use candidate facilities to users belonging to a predetermined organization. Candidate facilities may include all facilities contracted by the organization. The presentation unit 241 can present usage candidate facilities to the user by referring to the contract information 213 . Here, it is assumed that organization 300-1 has contracts with facilities 500-1 to 500-3 for use as remote offices for employees. Presentation unit 241 presents facility information of facilities 500-1 to 500-3, which are candidate facilities for use, to employee U1.
 従業員U1は、リモートオフィスとして施設の利用を行う場合、マッチングサイトにアクセスし、所望の施設を選択する。提示部241は、従業員U1が施設の予約を行うために必要な情報を、従業員U1の要求に応じてマッチングサイトを介して通信端末350に提示する。具体的には、提示部241は、通信端末350において表示部351に施設情報を表示させるための表示情報を生成して通信端末350に送信する。通信端末350は、生成された表示情報を受信して、表示部351に表示する。従業員U1は、表示部351の表示内容から施設情報を取得し、施設を選択することで予約を行うことができる。  Employee U1 accesses the matching site and selects the desired facility when using the facility as a remote office. The presentation unit 241 presents information necessary for the employee U1 to make a reservation for the facility to the communication terminal 350 via the matching site in response to a request from the employee U1. Specifically, the presentation unit 241 generates display information for displaying the facility information on the display unit 351 of the communication terminal 350 and transmits the display information to the communication terminal 350 . Communication terminal 350 receives the generated display information and displays it on display unit 351 . The employee U1 can make a reservation by acquiring facility information from the display contents of the display unit 351 and selecting a facility.
 図15は、表示部351に表示される施設情報表示画面3511の一例を示す図である。同図に示されるように、施設情報表示画面3511は、地図表示領域3512及びテキスト表示領域3513を含んでよい。例えば、地図表示領域3512は、利用候補施設の位置を地図情報と対応付けて表示するものであってよい。テキスト表示領域3513は、地図表示領域3512に表示された利用候補施設に関する情報をテキストで表示するものであってよい。テキスト表示領域3513は、例えば、利用候補施設の住所、連絡先、備品情報、空室状況、又は利用候補施設のwebサイトのURLなどの情報を含んでよい。 FIG. 15 is a diagram showing an example of a facility information display screen 3511 displayed on the display unit 351. As shown in FIG. As shown in the figure, the facility information display screen 3511 may include a map display area 3512 and a text display area 3513 . For example, the map display area 3512 may display the positions of candidate facilities to be used in association with map information. The text display area 3513 may display information about the candidate facilities displayed in the map display area 3512 in text. The text display area 3513 may include information such as the address, contact information, equipment information, room availability, or the URL of the website of the candidate facility, for example.
 提示部241は、ユーザの位置情報及び複数の利用候補施設のそれぞれの位置情報に基づいて、施設情報と地図情報とを対応付けてユーザに提示してもよい。ユーザの位置情報は、ユーザ情報214(図12を参照)に含まれるユーザの住所を用いてもよいし、ユーザの情報端末からGPS(Global Positioning System)などを用いて取得してもよい。提示部241は、ユーザの位置と施設の位置をアイコン等で地図表示領域3512に表示する。このようにすることで、ユーザは、近距離に存在する利用候補施設を直感的に把握できる。 The presentation unit 241 may present the facility information and the map information to the user in association with each other based on the user's position information and the position information of each of the plurality of use candidate facilities. The user's location information may be obtained by using the user's address included in the user information 214 (see FIG. 12), or by using a GPS (Global Positioning System) or the like from the user's information terminal. The presentation unit 241 displays the location of the user and the location of the facility in the map display area 3512 using icons or the like. By doing so, the user can intuitively grasp the use candidate facilities existing in the short distance.
 提示部241は、利用候補施設を全て施設情報表示画面3511に表示させてもよいし、所定の条件に合致する施設のみを表示させてもよい。例えば、提示部241は、ユーザの希望条件と施設情報との合致度が高い(例えば50%以上合致する)施設を施設情報表示画面3511に表示させてもよい。また、提示部241は、ユーザの位置から所定の距離以内に位置する施設のみを表示させてもよい。提示部241は、ユーザの要求に応じて、施設の名称、住所、最寄り駅名などで利用候補施設を抽出し、施設情報表示画面3511に表示させてもよい。 The presentation unit 241 may display all candidate facilities for use on the facility information display screen 3511, or may display only facilities that meet predetermined conditions. For example, the presentation unit 241 may cause the facility information display screen 3511 to display facilities that have a high degree of matching (for example, 50% or more matching) between the desired conditions of the user and the facility information. Alternatively, the presentation unit 241 may display only facilities located within a predetermined distance from the user's position. The presentation unit 241 may extract utilization candidate facilities by facility name, address, nearest station name, etc., and display them on the facility information display screen 3511 in response to a user's request.
 提示部241は、施設情報と当該施設が有する備品に関する備品情報とを対応付けてユーザに提示してよい。また、提示部241は、ユーザから備品の利用登録を受け付けて、利用登録された備品を有する利用候補施設の施設情報をユーザに提示してよい。図15に示される例では、テキスト表示領域3513において、利用候補施設が有する備品情報が表示されている。提示部241は、ユーザ情報214(図12を参照)を参照し、ユーザが利用を希望する備品を登録備品2143として予め登録している場合には、登録備品2143を有する施設のみを提示してよい。また、提示部241は、図15に示されるように、施設が登録備品2143を有していることを明示させてもよい。また、予め登録備品2143の登録がない場合や希望する備品の追加を受け付ける場合、提示部241は、チェックボックス等を用いてユーザから備品の利用登録を受け付けてよい。 The presentation unit 241 may associate facility information with equipment information related to the equipment of the facility and present it to the user. In addition, the presentation unit 241 may accept use registration of equipment from the user and present facility information of use candidate facilities having the equipment registered for use to the user. In the example shown in FIG. 15, in the text display area 3513, equipment information possessed by the use candidate facility is displayed. The presentation unit 241 refers to the user information 214 (see FIG. 12), and if the equipment that the user wishes to use is registered in advance as the registered equipment 2143, only the facilities having the registered equipment 2143 are presented. good. The presentation unit 241 may also indicate that the facility has registered fixtures 2143, as shown in FIG. In addition, when the registered equipment 2143 is not registered in advance or when receiving the addition of the desired equipment, the presentation unit 241 may receive the use registration of the equipment from the user using a check box or the like.
 また、提示部241は、履歴情報216を参照して、ユーザ又は他のユーザにおける備品の利用履歴に基づいて、利用履歴に含まれる備品を有する複数の利用候補施設に関する施設情報を提示してもよい。例えば、提示部241は、ユーザが過去に利用した備品を有する利用候補施設の施設情報を提示する。このようにすることで、ユーザが予め登録備品2143に備品を登録していない場合にも、ユーザが利用する可能性の高い備品を有する施設を提示することができる。また、提示部241は、予約を行おうとするユーザ以外のユーザの履歴情報216を参照して同様の提示をしてもよい。例えば、従業員U1と同じ組織300-1に属する従業員U3又は従業員U4が過去に利用していた備品がある場合、これらを有する施設を提示してよい。提示部241は、履歴情報216だけでなく、予約情報215を参照して、同様の提示を行ってもよい。 In addition, the presentation unit 241 may refer to the history information 216 and present facility information regarding a plurality of use candidate facilities having equipment included in the usage history based on the equipment usage history of the user or other users. good. For example, the presentation unit 241 presents facility information of use candidate facilities having fixtures that the user has used in the past. By doing so, even if the user has not previously registered equipment in the registered equipment 2143, it is possible to present facilities having equipment that the user is likely to use. In addition, the presenting unit 241 may refer to the history information 216 of users other than the user who intends to make a reservation, and make similar presentations. For example, if there are equipment used in the past by employee U3 or employee U4 who belongs to the same organization 300-1 as employee U1, the facility having these may be presented. The presentation unit 241 may refer to not only the history information 216 but also the reservation information 215 to perform similar presentation.
 また、提示部241は、複数の利用候補施設のそれぞれにおける空室状況を提示してもよい。提示部241は、例えば、「残り2部屋」などとテキスト表示領域3513に表示させてよい。また、提示部241は、利用可能な部屋数に限らず、施設全体の空室状況を提示してもよい。このようにすることで、ユーザは、混雑している施設を避けて予約を行うことができる。 In addition, the presentation unit 241 may present the vacancy status of each of a plurality of candidate facilities. The presentation unit 241 may display, for example, “two rooms left” in the text display area 3513 . In addition, the presentation unit 241 may present not only the number of available rooms but also the vacancy status of the entire facility. By doing so, the user can make a reservation while avoiding crowded facilities.
 また、施設情報表示画面3511は、施設情報212aで設定された、ユーザの希望条件との合致度を示す情報を含んでよい。図16は、合致度を含む施設情報表示画面3511aの一例を示す図である。同図に示されるように、地図表示領域3512において、合致度を示す記号と地図情報とを対応付けて表示することで、ユーザは、より直感的に、希望条件との合致度の高い施設を選択することができる。また、テキスト表示領域3513に、希望条件との合致度が高い旨又は低い旨を表示してもよい。 In addition, the facility information display screen 3511 may include information indicating the degree of matching with the user's desired conditions set in the facility information 212a. FIG. 16 is a diagram showing an example of a facility information display screen 3511a including matching degrees. As shown in the figure, the map display area 3512 displays the map information in association with the symbol indicating the degree of matching, so that the user can more intuitively select facilities that have a high degree of matching with the desired conditions. can be selected. In addition, the text display area 3513 may display that the degree of matching with the desired condition is high or low.
 ユーザは、提示された複数の施設のうち、1つの施設を選択して予約手続を行う。ここでは、従業員U1が、施設500-1を予約するものとする。従業員U1は、施設500-1のうち、階数やグレードなどに応じて、所望の部屋を指定して予約を行ってもよい。提示部241は、ユーザが予約を確定する前に、予約確認画面3514を表示部351に表示させる。図17は、予約確認画面3514の一例を示す図である。予約確認画面3514は、基本情報3515及びレコメンド情報3516を含んでよい。基本情報3515は、予約に関する基本的な事項である。基本情報3515は、例えば、施設名、予約期間、ユーザが利用を希望する備品情報などであってよい。 The user selects one of the presented facilities and performs the reservation procedure. Here, it is assumed that employee U1 reserves facility 500-1. The employee U1 may specify and make a reservation for a desired room in the facility 500-1 according to the number of floors, grade, and the like. The presentation unit 241 causes the display unit 351 to display a reservation confirmation screen 3514 before the user confirms the reservation. FIG. 17 is a diagram showing an example of the reservation confirmation screen 3514. As shown in FIG. The reservation confirmation screen 3514 may include basic information 3515 and recommendation information 3516 . The basic information 3515 is basic matters related to the reservation. The basic information 3515 may be, for example, facility name, reservation period, equipment information that the user desires to use, and the like.
 レコメンド情報3516は、ユーザに対して備品等の予約を促すための情報である。レコメンド情報3516は、例えば、ユーザの備品の借り忘れに関する情報を含んでよい。提示部241は、ユーザの履歴情報216を参照し、履歴情報216に基づいて、利用登録が行われていない備品に対する利用登録を行うことをユーザに対し推薦する。 The recommendation information 3516 is information for prompting the user to reserve equipment. The recommendation information 3516 may include, for example, information regarding the user's failure to borrow equipment. The presentation unit 241 refers to the history information 216 of the user, and based on the history information 216, recommends to the user to perform usage registration for equipment for which usage registration has not been performed.
 例えば、提示部241は、ユーザの利用履歴が存在する備品が、予約手続において登録されていない場合に、借り忘れが生じていないか否かの確認を促すメッセージをレコメンド情報3516として表示させる。同図に示されるように、例えば、提示部241は、「借り忘れはありませんか?過去に下記の備品を利用しています。」などと表示させる。提示部241は、備品の名称と共に、ユーザがその備品を利用した日時などを表示させてもよい。ユーザは、レコメンド情報3516を確認し、必要に応じて予約内容を変更することができるので、備品の借り忘れを防止することができる。尚、提示部241は、所定の日時以前に利用された備品を除外して、当該表示を行ってもよい。 For example, the presentation unit 241 displays, as the recommendation information 3516, a message prompting confirmation as to whether or not the user has forgotten to borrow equipment when the equipment for which the user's usage history exists is not registered in the reservation procedure. As shown in the figure, the presentation unit 241 displays, for example, "Have you forgotten to borrow anything? I have used the following fixtures in the past." The presentation unit 241 may display the date and time when the user used the equipment together with the name of the equipment. Since the user can check the recommendation information 3516 and change the reservation details as necessary, it is possible to prevent forgetting to borrow equipment. Note that the presentation unit 241 may perform the display while excluding fixtures that were used before a predetermined date and time.
 また、提示部241は、履歴情報216だけでなく、予約情報215を参照して当該提示を行ってもよい。ユーザが他の日時で予約を済ませている場合、当該予約を参照することができるので、より新たな情報に基づいて、ユーザの備品の借り忘れを防止することができる。 Also, the presentation unit 241 may refer to not only the history information 216 but also the reservation information 215 to perform the presentation. If the user has already made a reservation for another date and time, the reservation can be referred to, so that it is possible to prevent the user from forgetting to borrow equipment based on newer information.
 また、レコメンド情報3516は、備品の予約をユーザに推薦するための情報を含んでよい。提示部241は、他のユーザの履歴情報216を参照し、他のユーザが利用したことのある備品が、予約手続において登録されていない場合に、当該備品の予約をユーザに推薦するよう提示する。例えば、提示部241は、「同じ組織のユーザが下記の備品を利用しています。利用しますか?」などのメッセージをレコメンド情報3516として表示させてよい。他のユーザは、同じ組織に属するユーザであってもよいし、他の組織に属するユーザであってもよい。また、業種、職種、利用人数、又は備品のレビューなどに応じて推薦の度合いを異なるものにしてもよい。このようにすることで、ユーザは、利用したことのない備品についても利用を検討することができる。 In addition, the recommendation information 3516 may include information for recommending equipment reservations to the user. The presenting unit 241 refers to the history information 216 of other users, and if equipment that has been used by another user is not registered in the reservation procedure, the presentation unit 241 recommends that the user reserve the equipment. . For example, the presentation unit 241 may display, as the recommendation information 3516, a message such as "A user in the same organization uses the following equipment. Would you like to use it?" Other users may be users belonging to the same organization or users belonging to other organizations. In addition, the degree of recommendation may be made different according to the type of industry, occupation, number of users, reviews of equipment, or the like. By doing so, the user can consider using equipment that has never been used.
 図8に戻り説明を続ける。予約受付部242は、実施形態1の予約受付部12に相当するものである。予約受付部242は、提示された複数の利用候補施設のうちユーザにより選択された施設に対する利用予約を受け付ける。ユーザは、提示部241において提示された内容を確認し、通信端末350を介して施設の予約を確定する。例えば、ユーザは、予約確認画面3514(図17を参照)において、「予約する」ボタンを押すことで予約を確定させる。 Return to Fig. 8 and continue the explanation. The reservation reception unit 242 corresponds to the reservation reception unit 12 of the first embodiment. The reservation accepting unit 242 accepts a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use. The user confirms the content presented by the presentation unit 241 and confirms the facility reservation via the communication terminal 350 . For example, the user confirms the reservation by pressing the "reserve" button on the reservation confirmation screen 3514 (see FIG. 17).
 予約が確定すると、予約受付部242は、予約ID2151を新規に発行する。予約受付部242は、予約を行ったユーザのユーザID2152、予約対象の施設の施設ID2153、予約期間2154、及び予約備品2155を、予約IDと対応付けて、予約情報215として記憶部210に記憶する。また、予約受付部242は、予約情報215と、ユーザの生体情報とを対応付けて記憶装置に登録する。ここでは、ユーザID2152と、生体情報DB110(図4を参照)におけるユーザID111とが対応付けられているので、予約受付部242は、ユーザIDを介して、予約情報215とユーザの生体情報とを対応付けて管理することができる。 When the reservation is confirmed, the reservation reception unit 242 newly issues a reservation ID 2151. The reservation acceptance unit 242 associates the user ID 2152 of the user who made the reservation, the facility ID 2153 of the facility to be reserved, the reservation period 2154, and the reserved equipment 2155 with the reservation ID, and stores them in the storage unit 210 as reservation information 215. . In addition, the reservation reception unit 242 associates the reservation information 215 with the biometric information of the user and registers them in the storage device. Here, since the user ID 2152 is associated with the user ID 111 in the biometric information DB 110 (see FIG. 4), the reservation reception unit 242 receives the reservation information 215 and the user's biometric information via the user ID. It can be associated and managed.
 また、予約受付部242は、予約情報表示画面3517を表示部351に表示させる。図18は、予約情報表示画面3517の一例を示す図である。予約情報表示画面3517は、予約内容3518及び読取コード3519を含んでよい。 In addition, the reservation reception unit 242 causes the display unit 351 to display a reservation information display screen 3517. FIG. 18 is a diagram showing an example of the reservation information display screen 3517. As shown in FIG. The reservation information display screen 3517 may include reservation details 3518 and read code 3519 .
 予約内容3518は、確定された予約に関する基本的な事項である。予約内容3518は、例えば、予約ID、施設名、予約期間、部屋番号、ユーザが利用登録を行った備品情報などであってよい。尚、予約時点においてユーザに部屋が割り当てられていない場合には、チェックイン時に部屋番号が通知される旨などが表示されてよい。 The reservation details 3518 are basic matters related to the confirmed reservation. The reservation content 3518 may be, for example, a reservation ID, a facility name, a reservation period, a room number, equipment information registered for use by the user, and the like. If a room has not been assigned to the user at the time of reservation, it may be displayed that the room number will be notified at the time of check-in.
 読取コード3519は、確定された予約を識別するための予約識別情報を含む情報である。読取コード3519は、予約ID2151を示すQRコードやバーコードなどであってよい。ユーザは、読取コード3519を認証端末400に読み取らせることで、容易にチェックイン処理を行うことができる。 The read code 3519 is information including reservation identification information for identifying the confirmed reservation. The read code 3519 may be a QR code, bar code, or the like indicating the reservation ID 2151 . The user can easily perform the check-in process by causing the authentication terminal 400 to read the read code 3519 .
 図8に戻り説明を続ける。生体認証制御部243は、実施形態1の生体認証制御部13に相当するものである。生体認証制御部243は、選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御する。予約受付部242において予約が受け付けられた後、ユーザは、予約した日時に施設を訪れる。ユーザは、施設の入口やエントランスに設置された認証端末400を用いてチェックイン処理を行う。認証端末400は、ユーザから生体情報を取得して、生体認証要求と共に情報提供装置200に送信する。ここでは、従業員U1が、施設500-1のエントランス内に設置された認証端末400-1を用いて、顔認証を行うものとする。従業員U1は、顔認証の成功に応じて施設500-1へのチェックインを行うことができる。 Return to Fig. 8 and continue the explanation. The biometric authentication control unit 243 corresponds to the biometric authentication control unit 13 of the first embodiment. The biometric authentication control unit 243 controls biometric authentication using the biometric information acquired from the user who visited the selected facility. After the reservation is received by the reservation receiving unit 242, the user visits the facility on the reserved date and time. The user performs check-in processing using the authentication terminal 400 installed at the entrance of the facility. The authentication terminal 400 acquires biometric information from the user and transmits it to the information providing apparatus 200 together with the biometric authentication request. Here, it is assumed that employee U1 performs face authentication using authentication terminal 400-1 installed in the entrance of facility 500-1. Employee U1 can check-in to facility 500-1 in response to successful face authentication.
 認証端末400-1は、従業員U1の顔画像を撮像し、顔画像と共に生体認証要求を情報提供装置200に送信する。生体認証制御部243は、送信された顔画像と共に生体認証要求を認証装置100に送信する。生体認証制御部243は、認証装置100から認証結果を受信する。このようにして、生体認証制御部243は、認証装置100に登録された従業員U1の顔情報を用いて、ユーザの生体認証を制御する。生体認証が成功した場合、生体認証制御部243は、特定されたユーザのユーザID111を認証装置100から取得する。 The authentication terminal 400-1 captures the face image of the employee U1 and transmits a biometric authentication request to the information providing device 200 together with the face image. The biometric authentication control unit 243 transmits a biometric authentication request to the authentication device 100 together with the transmitted face image. The biometrics control unit 243 receives the authentication result from the authentication device 100 . In this manner, the biometric authentication control unit 243 controls biometric authentication of the user using the face information of the employee U1 registered in the authentication device 100. FIG. When the biometric authentication is successful, the biometric authentication control unit 243 acquires the user ID 111 of the identified user from the authentication device 100 .
 判定部244は、実施形態1の判定部14に相当するものである。ユーザの生体認証が成功した場合、判定部244は、当該訪問におけるユーザの施設の利用目的が、組織の業務に関するものであるか否かを判定する。 The determination unit 244 corresponds to the determination unit 14 of the first embodiment. If the biometric authentication of the user is successful, the determination unit 244 determines whether the user's purpose of using the facility in the visit is related to the work of the organization.
 判定部244は、ユーザの予約情報に基づいて、ユーザの施設の利用目的を判定してよい。まず、判定部244は、予約情報215を参照し、生体認証制御部243で取得されたユーザID111に対応するユーザの業務に関する予約情報が存在するか否かを確認する。ユーザの予約情報が存在する場合、判定部244は、当該予約の予約期間2154の開始時刻と現在時刻とを比較し、ユーザがチェックインしようとしているか否かを判定する。例えば、判定部244は、現在時刻が予約期間の開始時刻から所定時間以内であれば、ユーザがチェックインしようとしていると判定する。そして、判定部244は、ユーザの当該訪問における施設の利用目的が、組織の業務に関するものであると判定する。 The determination unit 244 may determine the user's purpose of using the facility based on the user's reservation information. First, the determination unit 244 refers to the reservation information 215 and confirms whether or not there is reservation information related to the user's work corresponding to the user ID 111 acquired by the biometric authentication control unit 243 . If user's reservation information exists, the determination unit 244 compares the start time of the reservation period 2154 of the reservation with the current time, and determines whether the user is about to check in. For example, the determination unit 244 determines that the user is about to check in if the current time is within a predetermined time from the start time of the reservation period. Then, the determination unit 244 determines that the purpose of use of the facility in the visit by the user is related to the work of the organization.
 例えば、従業員U1が顔認証に成功した場合、判定部244は、予約情報215を参照し、従業員U1の予約情報が存在するか否かを確認する。ここでは、予約期間が「2021/2/1 10:00~18:00」の従業員U1の予約が存在するものとする。判定部244は、例えば、現在時刻が同日の10:00前後の所定時間以内である場合、従業員U1が当該予約に対してチェックインしようとしていると判定する。また、判定部244は、従業員U1の施設の利用目的が、組織300-1の業務に関するものであると判定する。 For example, when employee U1 has successfully completed face authentication, the determination unit 244 refers to the reservation information 215 and checks whether or not there is reservation information for employee U1. Here, it is assumed that there is a reservation for employee U1 with a reservation period of "2021/2/1 10:00 to 18:00". For example, if the current time is within a predetermined time around 10:00 on the same day, the determination unit 244 determines that employee U1 is about to check in for the reservation. Further, the determination unit 244 determines that the purpose of use of the facility by the employee U1 is related to the work of the organization 300-1.
 上記に限らず、判定部244は、当該訪問における施設の利用目的の入力をユーザから受け付けて、入力の内容に基づいて利用目的を判定してもよい。判定部244は、ユーザが生体認証に成功した場合、利用目的を入力させるための表示情報を生成して認証端末400に送信し、入出力部440に当該内容を表示させてよい。 Not limited to the above, the determination unit 244 may receive an input from the user regarding the purpose of use of the facility during the visit, and determine the purpose of use based on the content of the input. When the biometric authentication of the user is successful, the determination unit 244 may generate display information for inputting the purpose of use, transmit the display information to the authentication terminal 400, and cause the input/output unit 440 to display the content.
 図19は、入出力部440において表示される入力画面441の一例を示す図である。同図に示されるように、入力画面441は、「個人利用」ボタン及び「業務利用」ボタンの表示を含み、ユーザからの入力を受け付けてよい。入出力部440は、例えば、視線推定技術を用いて、ユーザからの入力を受け付ける。ここでは、従業員U1が、「業務利用」を選択するものとする。判定部244は、従業員U1の施設の利用目的が組織300-1の業務に関するものであると判定する。 FIG. 19 is a diagram showing an example of an input screen 441 displayed on the input/output unit 440. FIG. As shown in the figure, the input screen 441 includes a display of a "personal use" button and a "business use" button, and may receive input from the user. The input/output unit 440 receives input from the user, for example, using a line-of-sight estimation technique. Here, it is assumed that employee U1 selects "business use". The determination unit 244 determines that the purpose of using the facility of the employee U1 is related to the work of the organization 300-1.
 尚、同図に示されるように、判定部244は、予約情報215からユーザの予約情報が確認できた場合、業務利用であることを選択するボタンを入力画面441において強調表示させてもよい。また、判定部244は、「○○様 顔認証に成功しました」、「本日、10:00~18:00にリモートオフィスのご予約があります。」、「フロントで備品をお受け取りください。」などのメッセージを表示させてもよい。このようにすることで、ユーザは、顔認証の成功、予約期間、及び予約済みの備品の確認を認証端末400において行うことができる。上記に限らず、判定部244は、単に、個人利用であるか、業務利用であるか、のボタンのみを表示させてもよい。また、判定部244は、利用を推薦する備品の情報を表示させてもよい。これらの情報は、音声出力されてもよい。尚、ユーザの入力方法は、視線推定技術以外の方法が用いられてよい。例えば、フィンガージェスチャ、音声、タッチ操作などが用いられてよい。 As shown in the figure, when the user's reservation information can be confirmed from the reservation information 215, the determination unit 244 may highlight a button for selecting business use on the input screen 441. In addition, the determination unit 244 also provides information such as ``Mr. message may be displayed. By doing so, the user can confirm the success of the face authentication, the reservation period, and the reserved equipment on the authentication terminal 400 . Not limited to the above, the determination unit 244 may simply display a button indicating whether it is for personal use or for business use. In addition, the determination unit 244 may display information on equipment recommended for use. These pieces of information may be audibly output. It should be noted that a method other than the line-of-sight estimation technique may be used as the user's input method. For example, finger gestures, voice, touch operations, etc. may be used.
 尚、上述の説明では、ユーザに対して生体認証を行い、その成功に応じて特定されたユーザIDに基づいて利用目的の判定を行ったが、これに限られない。ユーザが通信端末350の表示部351に読取コード3519を表示し、認証端末400がこれを読み取ることで、本人認証及び利用目的の判定を行ってもよい。このようにすることで、判定部244は、ユーザから入力を受け付けることなく、施設の利用目的を判定することができる。尚、認証端末400は、読取コード3519を用いた認証と生体認証とを共に行ってもよい。判定部244は、ユーザの入力等により利用目的を判定すると、チェックイン処理部245に対して、チェックイン処理要求を出力する。 In the above description, biometric authentication is performed on the user, and the purpose of use is determined based on the user ID specified according to the success of the biometric authentication, but the present invention is not limited to this. The user may display the read code 3519 on the display unit 351 of the communication terminal 350, and the authentication terminal 400 may read this to perform personal authentication and determination of the purpose of use. By doing so, the determination unit 244 can determine the purpose of use of the facility without receiving input from the user. Note that the authentication terminal 400 may perform both authentication using the reading code 3519 and biometric authentication. When the determination unit 244 determines the purpose of use based on user input or the like, the determination unit 244 outputs a check-in processing request to the check-in processing unit 245 .
 図8に戻り説明を続ける。チェックイン処理部245は、判定部244からチェックイン処理要求を受けて、ユーザのチェックイン処理を行う。チェックイン処理部245は、入出力部440に予約内容等を表示し、内容を確認したユーザから署名の入力を受け付けて、チェックイン処理を行ってよい。チェックイン処理部245は、ユーザのチェックインの日時を、予約IDと対応付けて履歴情報216に記憶する。また、チェックイン処理部245は、チェックイン時におけるユーザの体調に関する情報を、予約IDと対応付けて履歴情報216に更に記憶してもよい。例えば、認証端末400は、サーモカメラ(不図示)を備え、ユーザの顔領域を撮像し、ユーザの顔の表面温度を測定する。チェックイン処理部245は、測定された温度を認証端末400から取得して、予約IDと対応付けて履歴情報216に記憶する。このようにすることで、ユーザの発熱状況を記録することができるので、感染症の拡大防止などに有効である。また、入出力部440は、測定された体温を表示して、ユーザに報知してもよい。 Return to Fig. 8 and continue the explanation. The check-in processing unit 245 receives a check-in processing request from the determination unit 244 and performs user check-in processing. The check-in processing unit 245 may display reservation details and the like on the input/output unit 440, accept input of a signature from the user who has confirmed the details, and perform check-in processing. The check-in processing unit 245 stores the user's check-in date and time in the history information 216 in association with the reservation ID. The check-in processing unit 245 may further store information regarding the physical condition of the user at the time of check-in in the history information 216 in association with the reservation ID. For example, the authentication terminal 400 has a thermo camera (not shown), takes an image of the user's face area, and measures the surface temperature of the user's face. The check-in processing unit 245 acquires the measured temperature from the authentication terminal 400 and stores it in the history information 216 in association with the reservation ID. By doing so, the user's fever status can be recorded, which is effective in preventing the spread of infectious diseases. Input/output unit 440 may also display the measured body temperature to notify the user.
 また、チェックイン処理部245は、予約情報215又は履歴情報216などを参照して、ユーザへの部屋の割り当てを行ってもよい。そのため、チェックイン処理部245は、割当部の一例といえる。例えば、チェックイン処理部245は、同じ時間帯に特定の領域にユーザが集中しないよう、ユーザが分散するように部屋の割り当てを行ってもよい。チェックイン処理部245は、ユーザに割り当てた部屋の部屋番号を入出力部440に表示させてもよい。 Also, the check-in processing unit 245 may refer to the reservation information 215 or the history information 216 to allocate a room to the user. Therefore, the check-in processing unit 245 can be said to be an example of an allocation unit. For example, the check-in processing unit 245 may allocate rooms so that users are dispersed so that users do not concentrate in a specific area during the same time period. The check-in processing unit 245 may cause the input/output unit 440 to display the room number of the room assigned to the user.
 また、チェックイン処理部245は、利用目的に応じて部屋(領域)の割り当てを行ってもよい。例えば、利用目的がユーザの所属組織の業務目的である場合、チェックイン処理部245は、施設の空き部屋のうち業務目的で利用可能な部屋を割り当てる。業務目的とは、例えばリモートオフィスとしての利用である。業務目的で利用可能な部屋とは、例えば、宿泊用の部屋の机よりも広い机が予め設置され、ベッドが除去又は立て掛けて利用不能となっている部屋であるとよい。または、業務目的で利用可能な部屋とは、予め備品の一部が設置済みの部屋であってもよい。または、業務目的で利用可能な部屋とは、割り当て後に施設の従業員が宿泊用の部屋に対してベッドを立て掛ける、広い机や備品を搬入するなどして準備することが可能な部屋であってもよい。尚、業務目的で利用可能な部屋は、業務目的以外で利用可能な部屋と同様の部屋であってもよい。例えば、ベッドの除去等はなされていないが十分に部屋が広い場合や、リモートオフィスとしての利用に支障がなくユーザが了承している場合などには、通常の宿泊客が利用する部屋を業務目的で利用可能としてもよい。尚、チェックイン処理部245は、希望する部屋のグレードや階数などの入力をユーザから受け付けて、入力された内容に基づいて、部屋等の割り当てを行ってもよい。 Also, the check-in processing unit 245 may allocate rooms (areas) according to the purpose of use. For example, if the purpose of use is the business purpose of the organization to which the user belongs, the check-in processing unit 245 allocates a room that can be used for business purposes among the empty rooms in the facility. The business purpose is, for example, use as a remote office. A room that can be used for business purposes may be, for example, a room in which a desk wider than the desk in the room for lodging is installed in advance and the bed is removed or leaned against the room and made unusable. Alternatively, the room that can be used for business purposes may be a room in which some of the fixtures have already been installed. Alternatively, a room that can be used for business purposes is a room that can be prepared by an employee of the facility after the assignment by placing a bed against the room for accommodation, bringing in a large desk and equipment, etc. good too. The room that can be used for business purposes may be the same room as the room that can be used for purposes other than business purposes. For example, if the room is sufficiently spacious even though the bed has not been removed, or if there is no problem in using it as a remote office and the user has given consent, the room used by regular guests may be used for business purposes. may be made available in Note that the check-in processing unit 245 may receive inputs such as the desired room grade and number of floors from the user, and may allocate rooms and the like based on the input details.
 また、チェックイン処理部245は、チェックインの際に取得されたユーザの生体情報を、認証装置100に新たに登録してもよい。例えば、チェックイン処理部245は、認証端末400-1で撮影されたユーザの顔画像を、ユーザID及び既に登録されている顔画像と対応付けて、認証装置100に登録する。このようにすることで、割り当てられた部屋にユーザが入室する際、各部屋の入口に設置された認証端末400において、新たに登録された顔画像を用いて顔認証を行うことができる。また、チェックインの際に予め登録されている生体情報(例えば顔情報)と異なる種類の生体情報(例えば虹彩情報)が取得される場合には、双方の生体情報が認証装置100に登録されるので、ユーザに対して多要素認証を行うことができる。尚、チェックイン処理部245は、既に登録されている生体情報を認証装置100から削除し、新たな生体情報のみを認証装置100に登録してもよい。 Also, the check-in processing unit 245 may newly register the biometric information of the user acquired at the time of check-in in the authentication device 100 . For example, the check-in processing unit 245 associates the user's facial image captured by the authentication terminal 400-1 with the user ID and the already registered facial image, and registers them in the authentication device 100. FIG. In this way, when a user enters an assigned room, face authentication can be performed using a newly registered face image in the authentication terminal 400 installed at the entrance of each room. Also, when a different type of biometric information (eg, iris information) is acquired from pre-registered biometric information (eg, face information) at the time of check-in, both biometric information are registered in the authentication device 100. Therefore, multi-factor authentication can be performed for the user. Note that the check-in processing unit 245 may delete the already registered biometric information from the authentication device 100 and register only new biometric information in the authentication device 100 .
 チェックイン処理部245においてチェックイン処理が完了すると、ユーザは、フロントにおいて、施設の従業員から部屋のカードキーや予約した備品を受け取る。尚、備品が部屋に予め準備されている場合には、ユーザは、フロントで備品を受け取ることなく、部屋に入室してもよい。例えば、予め備品が準備されている部屋をユーザが指定した場合や、ユーザへの部屋の割り当てを行った後に当該部屋に施設が備品を準備した場合、ユーザは、フロントで備品を受け取ることなく部屋に入室することができる。このようにすることで、施設側はチェックイン手続を無人で対応することができる。 When the check-in processing is completed in the check-in processing unit 245, the user receives the room card key and reserved equipment from the facility employee at the front desk. In addition, when equipment is prepared in the room in advance, the user may enter the room without receiving the equipment at the front desk. For example, if the user designates a room that has equipment prepared in advance, or if the facility prepares equipment for the room after allocating the room to the user, the user can enter the room without receiving the equipment at the front desk. can enter the room. By doing so, the facility side can handle the check-in procedure unattended.
 ユーザは、割り当てられた部屋に入室して、予約期間終了まで所定の業務を行う。部屋の入口には、入室のためにユーザの認証を行う認証端末400-1a(不図示)が設けられてよい。例えば顔認証を行う場合、認証端末400-1aは、部屋に入室しようとするユーザの顔を撮影し、ユーザの顔画像を含む生体認証要求を情報提供装置200に送信する。認証装置100は、情報提供装置200からの生体認証要求を受信して、ユーザの顔認証を行う。認証装置100は、認証端末400-1aで撮影されたユーザの顔画像と、チェックイン処理部245において新たに登録された顔画像のそれぞれから顔特徴情報を抽出し、照合を行う。 The user enters the assigned room and performs the prescribed work until the end of the reservation period. An authentication terminal 400-1a (not shown) may be provided at the entrance of the room to authenticate the user for entering the room. For example, when performing face authentication, the authentication terminal 400-1a photographs the face of the user who is about to enter the room, and transmits a biometric authentication request including the user's face image to the information providing device 200. FIG. The authentication device 100 receives the biometric authentication request from the information providing device 200 and performs face authentication of the user. The authentication device 100 extracts facial feature information from each of the user's face image captured by the authentication terminal 400-1a and the face image newly registered in the check-in processing unit 245, and performs matching.
 照合の結果、顔特徴情報の一致度が所定値以上である場合、認証装置100は、顔認証に成功した旨を情報提供装置200に送信する。認証端末400-1aは、情報提供装置200から認証成功の旨を受信し、部屋の施錠を解除する。ユーザは、割り当てられた部屋等に入室することができる。 As a result of the collation, if the degree of matching of the facial feature information is equal to or higher than a predetermined value, the authentication device 100 transmits to the information providing device 200 that the face authentication was successful. Authentication terminal 400-1a receives notification of successful authentication from information providing apparatus 200 and unlocks the room. A user can enter an assigned room or the like.
 尚、ここではチェックイン処理部245で新たに登録された顔画像を用いてユーザの認証を行ったが、これに限られない。認証には、ユーザがマッチングサイトで予め登録した顔画像が用いられてもよい。また、認証装置100は、新たに登録された顔画像を、予め登録されていた顔画像より優先的に用いて認証を行ってもよい。例えば、認証装置100は、まず新たに登録された顔画像で認証を行い、当該認証に失敗した場合には、予め登録されていた顔画像で認証を行う。また、認証装置100は、新たに登録された顔画像と予め登録されていた顔画像とで、認証成功の判定に用いる顔特徴情報の一致度を異なるものとしてもよい。 Here, the user is authenticated using the face image newly registered by the check-in processing unit 245, but the present invention is not limited to this. For authentication, a face image registered in advance by the user at a matching site may be used. Further, the authentication apparatus 100 may perform authentication by preferentially using a newly registered face image over a previously registered face image. For example, the authentication device 100 first performs authentication using a newly registered face image, and if the authentication fails, performs authentication using a pre-registered face image. Further, authentication apparatus 100 may differ in the degree of matching of facial feature information used for determination of authentication success between a newly registered face image and a pre-registered face image.
 上述の説明では、ユーザが顔認証の成功に応じて部屋に入室する場合を例としたが、これに限らず、認証には他の生体認証方式が用いられてよい。また、ユーザが入場しようとする部屋や領域に応じて、異なる生体認証方式が用いられてよい。例えば、各部屋に入室する際には、エントランスにおける生体認証よりも高い精度の認証方式が用いられてよい。例えば、エントランスでは顔認証を行い、部屋の入口では顔認証及び虹彩認証を行うこととしてもよい。このようにすることで、より高いセキュリティを確保することができる。これに限らず、ユーザは、フロントで受け取ったカードキーなどを用いて部屋に入室してもよい。 In the above description, the case where the user enters the room in response to successful face authentication is taken as an example, but this is not the only option, and other biometric authentication methods may be used for authentication. Also, different biometric authentication methods may be used depending on the room or area that the user intends to enter. For example, when entering each room, an authentication method with higher accuracy than biometric authentication at the entrance may be used. For example, face authentication may be performed at the entrance, and face authentication and iris authentication may be performed at the entrance of the room. By doing so, higher security can be ensured. Alternatively, the user may enter the room using a card key received at the front desk.
 尚、チェックイン処理部245は、施設の利用目的に応じて、部屋以外の領域(例えば、カフェ等)をユーザが利用可能な領域として割り当ててもよい。ユーザは、部屋への入室と同様にして、各領域の入口に設けられた認証端末400を用いて顔認証等を行い、認証成功に応じて各領域に入場することができる。例えば、チェックイン処理部245は、業務利用目的の場合には、ユーザの遊戯施設への入場を不可とするなどしてよい。また、チェックイン処理部245は、施設の利用目的に応じて、ユーザに提供可能なサービスの割り当てを行ってもよい。例えば、チェックイン処理部245は、業務利用目的の場合には、カフェ等におけるアルコールの提供を不可とするなどしてもよい。 Note that the check-in processing unit 245 may allocate an area other than the room (for example, a cafe, etc.) as an area that can be used by the user, depending on the purpose of use of the facility. In the same manner as entering a room, the user can perform face authentication or the like using the authentication terminal 400 provided at the entrance of each area, and can enter each area in response to successful authentication. For example, the check-in processing unit 245 may prohibit the user from entering the amusement facility for the purpose of business use. Also, the check-in processing unit 245 may allocate services that can be provided to the user according to the purpose of use of the facility. For example, the check-in processing unit 245 may prohibit the provision of alcohol at a cafe or the like for the purpose of business use.
 チェックアウト処理部246は、施設の利用を終えたユーザのチェックアウト処理を行う。ユーザは、施設の利用が終了すると、部屋を退出してエントランスに設置された認証端末400を用いてチェックアウトの手続を行う。ユーザが認証端末400の前に移動することで、チェックイン時と同様に、認証端末400がユーザの顔認証を行う。ユーザが顔認証に成功すると、チェックアウト処理部246は、予約期間の終了日時と現在時刻とを比較し、ユーザがチェックアウトしようとしているか否かを判定する。例えば、現在時刻が予約期間の終了時刻から所定時間以内である場合、チェックアウト処理部246は、ユーザがチェックアウトしようとしていると判定する。また、チェックアウト処理部246は、チェックインを行ったユーザが未だチェックアウトを行っていない場合、ユーザがチェックアウトしようとしていると判定してもよい。 The checkout processing unit 246 performs checkout processing for users who have finished using the facility. After using the facility, the user leaves the room and performs checkout procedures using the authentication terminal 400 installed at the entrance. When the user moves in front of the authentication terminal 400, the authentication terminal 400 performs face authentication of the user in the same manner as at the time of check-in. When the user succeeds in facial recognition, the checkout processing unit 246 compares the end date and time of the reservation period with the current time to determine whether the user is about to check out. For example, if the current time is within a predetermined time from the end time of the reservation period, the checkout processing unit 246 determines that the user is about to check out. In addition, the check-out processing unit 246 may determine that the user is about to check out if the user who has checked in has not yet checked out.
 ユーザがチェックアウトしようとしていると判定した場合、チェックアウト処理部246は、チェックアウト用の表示情報を生成して認証端末400に送信する。例えば、入出力部440は、「チェックアウトしますか?」などの表示を行い、視線推定技術などを用いてユーザからの入力を受け付ける。チェックアウト処理部246は、入出力部440に対するユーザの入力に応じて、ユーザのチェックアウト処理を行う。チェックアウト処理部246は、予約ID、チェックアウトの日時、及び利用備品を対応付けて履歴情報216に記憶し、当該予約に関する履歴情報216を更新する。利用備品は、施設の利用においてユーザが実際に利用した備品の情報である。ユーザが備品を追加で利用した場合、チェックアウト処理部246は、追加された備品を利用備品に含めて履歴情報216を記憶する。 When determining that the user is about to check out, the checkout processing unit 246 generates display information for checkout and transmits it to the authentication terminal 400 . For example, the input/output unit 440 displays "Do you want to check out?" The checkout processing unit 246 performs user checkout processing according to user input to the input/output unit 440 . The checkout processing unit 246 associates the reservation ID, the date and time of checkout, and the equipment to be used, stores them in the history information 216, and updates the history information 216 related to the reservation. The equipment used is information on the equipment actually used by the user when using the facility. When the user additionally uses equipment, the checkout processing unit 246 stores the history information 216 including the added equipment in the used equipment.
 ユーザは、カードキーや備品を所定の位置に返却して、施設から退出する。チェックアウト処理部246は、カードキー等を所定の位置に返却させるように入出力部440に画面表示させてもよい。 The user returns the card key and equipment to the designated location and exits the facility. The checkout processing unit 246 may cause the input/output unit 440 to display a screen to return the card key or the like to a predetermined position.
 また、ユーザは、フロントの従業員との間でチェックアウトの手続を行ってもよい。チェックアウト処理部246は、スタッフが操作する情報端末からチェックアウト処理の要求を受け付けて、チェックアウト処理を行う。チェックアウト処理部246は、上記と同様にして、当該予約に関する履歴情報216を更新する。 In addition, the user may perform checkout procedures with the front desk employee. The checkout processing unit 246 receives a request for checkout processing from an information terminal operated by a staff member, and performs checkout processing. The checkout processing unit 246 updates the history information 216 regarding the reservation in the same manner as described above.
 情報提供部247は、実施形態1の情報提供部15に相当するものである。ユーザの施設の利用目的が組織の業務に関するものである場合、情報提供部247は、ユーザの施設の利用に関する利用情報を組織に提供する。情報提供部247は、契約している組織に対し、当該組織の業務に関する施設利用の履歴情報216を提供する。情報提供部247は、当該組織に対し、予約情報215を提供してもよい。情報提供部247は、マッチングサイト上で通信端末310から履歴情報216及び予約情報215が閲覧できるようにしてもよいし、所定の期間ごとに集計を行い、通信端末310に集計結果を通知するなどしてもよい。また、情報提供部247は、施設への入退履歴(例えば、生体認証の履歴)を、組織の勤怠管理システムと紐づけさせるように提供してもよい。 The information providing unit 247 corresponds to the information providing unit 15 of the first embodiment. When the user's purpose of using the facility is related to the work of the organization, the information providing unit 247 provides the organization with usage information regarding the use of the user's facility. The information providing unit 247 provides facility usage history information 216 related to the work of the contracted organization. The information provider 247 may provide the reservation information 215 to the organization. The information providing unit 247 may allow the history information 216 and the reservation information 215 to be browsed from the communication terminal 310 on the matching site. You may In addition, the information providing unit 247 may provide facility entry/exit history (for example, biometric authentication history) so as to be associated with the organization's attendance management system.
 情報提供部247は、ユーザごとの施設の利用頻度を算出してもよい。また、利用頻度に応じて、ユーザ又はユーザが所属する組織に対して、ポイントなどの特典を付与してもよい。 The information providing unit 247 may calculate the facility usage frequency for each user. Further, benefits such as points may be given to the user or the organization to which the user belongs according to the frequency of use.
 削除部248は、ユーザの生体情報の登録後、所定期間経過後に当該生体情報を削除する。また、削除部248は、ユーザの施設の利用頻度に応じて、異なる所定期間を設けて生体情報を削除してもよい。例えば、削除部248は、施設の利用頻度の低いユーザの生体情報を、利用頻度の高いユーザの生体情報よりも短い期間で削除してよい。 After the user's biometric information is registered, the deletion unit 248 deletes the biometric information after a predetermined period of time has elapsed. Further, the deletion unit 248 may delete the biometric information after setting different predetermined periods according to the frequency of use of the facility by the user. For example, the deletion unit 248 may delete the biometric information of a user who uses the facility infrequently in a shorter period than the biometric information of a user who uses the facility frequently.
 続いて、図20及び図21を用いて、情報提供装置200が行う処理を説明する。図20及び図21は、情報提供装置200が行う処理を示すフローチャートである。まず、図20を用いて、ユーザに施設情報を提示し、ユーザから施設の予約を受け付けるまでの情報提供装置200における処理を説明する。尚、情報提供装置200は、組織との契約処理や各ユーザのユーザ登録については、マッチングサイト上で予め済んでいるものとする。 Next, the processing performed by the information providing device 200 will be described with reference to FIGS. 20 and 21. FIG. 20 and 21 are flowcharts showing the processing performed by the information providing apparatus 200. FIG. First, with reference to FIG. 20, the processing in the information providing apparatus 200 from presenting facility information to a user to receiving a facility reservation from the user will be described. It is assumed that the information providing apparatus 200 has already completed the contract processing with the organization and the user registration of each user on the matching site.
 提示部241は、複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示する(S101)。ユーザは、提示された施設情報を通信端末350で取得し、表示部351の表示から内容を確認する。提示部241は、例えば、ユーザの位置情報と、複数の利用候補施設のそれぞれの位置情報に基づいて、施設情報と地図情報とを対応付けてユーザに提示する。提示部241は、施設の名称や最寄り駅名などの入力をユーザから受け付けて、利用候補施設を抽出してもよい。また、提示部241は、施設情報と、施設が有する備品に関する備品情報を対応付けて提示してもよい。更に、提示部241は、ユーザ又は他のユーザの備品の利用履歴を参照して、当該利用履歴に含まれる備品を有する施設を提示してもよい。また、提示部241は、ユーザが利用する備品を予め登録している場合には、当該備品を有する施設を抽出して、施設情報を提示してもよい。また。提示部241は、各施設の空室状況を提示してもよい。ユーザは、これらの提示された情報を基に、利用する施設を選択する。 The presentation unit 241 presents facility information regarding a plurality of use candidate facilities to users belonging to a predetermined organization (S101). The user acquires the presented facility information with the communication terminal 350 and confirms the content from the display on the display unit 351 . The presentation unit 241 presents the facility information and the map information to the user in association with each other, for example, based on the user's position information and the position information of each of the plurality of use candidate facilities. The presentation unit 241 may receive an input such as the name of the facility or the name of the nearest station from the user and extract use candidate facilities. In addition, the presentation unit 241 may present the facility information and the equipment information related to the equipment of the facility in association with each other. Further, the presentation unit 241 may refer to the user's or another user's use history of equipment, and present facilities having the equipment included in the use history. In addition, when the equipment to be used by the user is registered in advance, the presentation unit 241 may extract the facility having the equipment and present the facility information. Also. The presentation unit 241 may present the availability of each facility. The user selects a facility to use based on the presented information.
 提示部241は、ユーザから候補施設の選択、必要事項入力、及び備品の利用登録を受け付ける(S102)。提示部241は、ユーザの生体情報が認証装置100に登録済みであるか否かを判定する(S103)。生体情報が登録済みでない場合(S103のNo)、提示部241は、生体情報の登録をユーザに促し、ユーザの生体情報を登録する(S104)。 The presentation unit 241 accepts selection of candidate facilities, input of necessary items, and registration of use of equipment from the user (S102). The presentation unit 241 determines whether or not the biometric information of the user has been registered in the authentication device 100 (S103). If the biometric information has not been registered (No in S103), the presentation unit 241 prompts the user to register the biometric information, and registers the user's biometric information (S104).
 生体情報が登録済みの場合(S103のYes)、提示部241は、ユーザ又は他のユーザにおける備品の利用履歴を参照する(S105)。提示部241は、ユーザへのレコメンド情報があるか否かを判定する(S106)。レコメンド情報は、ユーザにおける備品の借り忘れ、又はユーザに利用を推薦する備品に関する情報である。例えば、ユーザ又は他のユーザの利用履歴が存在する備品に対し、ユーザが利用登録を行っていない場合、提示部241は、ユーザへのレコメンド情報があると判定する。 If the biometric information has already been registered (Yes in S103), the presentation unit 241 refers to the user's or another user's equipment usage history (S105). The presentation unit 241 determines whether or not there is recommendation information for the user (S106). The recommendation information is information about equipment that the user has forgotten to borrow or equipment that is recommended to be used by the user. For example, if the user has not registered for use of equipment for which the user's or another user's usage history exists, the presentation unit 241 determines that there is recommendation information for the user.
 レコメンド情報がない場合(S106のNo)はS108の処理へ進む。レコメンド情報がある場合(S106のYes)、提示部241は、利用登録が行われていない備品に対して利用登録を行うことをユーザに対し推薦する(S107)。例えば、提示部241は、「借り忘れはありませんか?過去に下記の備品を利用しています。」、「同じ組織のユーザが下記の備品を利用しています。利用しますか?」などのメッセージを表示部351に表示させる。ユーザは、必要に応じて備品の利用登録や予約内容の確認を行い、予約を確定する。 If there is no recommendation information (No in S106), proceed to S108. If there is recommendation information (Yes in S106), the presenting unit 241 recommends to the user that use registration be performed for equipment for which use registration has not been performed (S107). For example, the presenting unit 241 displays "Have you forgotten to borrow anything? Have you used the following equipment in the past?", "A user in the same organization has used the following equipment. A message is displayed on the display unit 351 . The user confirms the usage registration of the equipment and the contents of the reservation as necessary, and finalizes the reservation.
 予約受付部242は、ユーザにより予約が確定されたか否かを判定する(S108)。予約が確定した場合(S108のYes)、予約受付部242は、ユーザの利用予約を受け付けて、予約情報を記憶する(S109)。予約が確定しない場合(S108のNo)、ここまでの処理を繰り返す。 The reservation reception unit 242 determines whether or not the reservation has been confirmed by the user (S108). If the reservation is confirmed (Yes in S108), the reservation accepting unit 242 accepts the user's use reservation and stores the reservation information (S109). If the reservation is not confirmed (No in S108), the processing up to this point is repeated.
 続いて、図21を用いて、ユーザから施設の予約を受け付けた後の情報提供装置200における処理について説明する。ユーザは、予約した施設を訪れて、施設の入口等にある認証端末400の前に移動する。ユーザは、認証端末400を用いてチェックイン手続を行う。生体認証制御部243は、認証端末400からユーザの生体情報を取得する(S201)。生体認証制御部243は、取得された生体情報を用いて生体認証を制御する(S202)。生体認証制御部243は、取得された生体情報を、生体認証要求と共に認証装置100へ送信し、認証結果を取得する。 Next, with reference to FIG. 21, processing in the information providing device 200 after receiving a facility reservation from the user will be described. The user visits the reserved facility and moves in front of the authentication terminal 400 at the entrance of the facility or the like. The user uses the authentication terminal 400 to perform check-in procedures. The biometric authentication control unit 243 acquires the user's biometric information from the authentication terminal 400 (S201). The biometric authentication control unit 243 controls biometric authentication using the acquired biometric information (S202). The biometric authentication control unit 243 transmits the acquired biometric information together with the biometric authentication request to the authentication device 100, and acquires the authentication result.
 判定部244は、ユーザが生体認証に成功したか否かを判定する(S203)。ユーザが生体認証に失敗した場合(S203のNo)は処理を終了する。ユーザが生体認証に成功した場合(S203のYes)、判定部244は、施設の利用目的の選択画面を認証端末400の入出力部440に表示する(S204)。 The determination unit 244 determines whether or not the user has succeeded in biometric authentication (S203). If the user fails biometric authentication (No in S203), the process ends. When the biometric authentication of the user is successful (Yes in S203), the determination unit 244 displays a facility usage purpose selection screen on the input/output unit 440 of the authentication terminal 400 (S204).
 判定部244は、視線推定技術などを用いてユーザからの入力を受け付けて、施設の利用目的が、ユーザが属する組織の業務に関するものか否かを判定する(S205)。尚、判定部244は、ユーザの入力を受け付けずに、ユーザの予約情報を参照して当該判定を行ってもよい。例えば、判定部244は、ユーザの予約情報に、組織の業務に関するものが含まれており、現在時刻が当該予約の開始時刻間近であれば、ユーザの利用目的が業務目的であると判定してよい。 The determination unit 244 receives input from the user using line-of-sight estimation technology or the like, and determines whether the purpose of using the facility is related to the work of the organization to which the user belongs (S205). Note that the determination unit 244 may perform the determination by referring to the user's reservation information without accepting the user's input. For example, if the reservation information of the user includes information related to the work of the organization and the current time is close to the start time of the reservation, the determination unit 244 determines that the user's purpose of use is business purpose. good.
 また、ここでは、判定部244は、生体認証(S201~S203)後のステップS204において施設の利用目的の選択画面の表示を行ったが、これに限られない。判定部244は、ステップS201の前に当該選択画面の表示を行い、ユーザから施設の利用目的の入力を受け付けてもよい。この場合、生体認証制御部243は、判定部244がユーザからの入力を受け付けた後に、生体情報の取得(S201)及び生体認証の制御(S202)を行う。また、判定部244は、生体認証の成功(S203のYes)に応じて、ステップS205の判定を行う。 Also, here, the determining unit 244 displays the facility use purpose selection screen in step S204 after the biometric authentication (S201 to S203), but the present invention is not limited to this. The determination unit 244 may display the selection screen before step S201 and receive an input of the purpose of use of the facility from the user. In this case, the biometric authentication control unit 243 acquires biometric information (S201) and controls biometric authentication (S202) after the determination unit 244 receives an input from the user. Moreover, the determination unit 244 performs the determination of step S205 according to the success of the biometric authentication (Yes in S203).
 施設の利用目的が組織の業務に関するものである場合(S205のYes)、チェックイン処理部245は、業務に利用可能な領域をユーザに割り当てる(S206)。チェックイン処理部245は、例えば、リモートオフィスとしての利用に適した、業務用の部屋をユーザに割り当てる。業務用の部屋は、例えば、宿泊用の部屋の机よりも広い机が予め設置され、ベッドが除去又は立て掛けて利用不能となっている部屋であるとよい。または、予め備品の一部が設置済みの部屋などであってもよい。または、部屋の割り当て後に施設の従業員が宿泊用の部屋に対してベッドを立て掛ける、広い机や備品を搬入するなどして準備することが可能な部屋であってもよい。 If the purpose of using the facility is related to the work of the organization (Yes in S205), the check-in processing unit 245 allocates an area that can be used for work to the user (S206). The check-in processing unit 245 allocates to the user, for example, a business room suitable for use as a remote office. A business room may be, for example, a room in which a desk larger than that of a room for lodging is pre-installed and the bed is removed or propped up to make it unusable. Alternatively, it may be a room or the like in which some of the fixtures have been installed in advance. Alternatively, it may be a room that can be prepared by an employee of the facility after the room is allocated, by propping up the bed against the room for lodging, bringing in a large desk and fixtures, and the like.
 施設の利用目的が組織の業務に関するものでない場合(S205のNo)、チェックイン処理部245は、個人に利用可能な領域をユーザに割り当てる(S210)。チェックイン処理部245は、例えば、個人利用のユーザに対し、宿泊用の部屋をユーザに割り当てる。その後、個人利用のユーザに対して通常のチェックイン及びチェックアウト処理を行い、処理を終了する。 If the purpose of using the facility is not related to the work of the organization (No in S205), the check-in processing unit 245 allocates an area that can be individually used to the user (S210). For example, the check-in processing unit 245 allocates a room for accommodation to a user for personal use. After that, normal check-in and check-out processing is performed for the user for personal use, and the processing ends.
 また、ステップS206に続いて、チェックイン処理部245は、ユーザの署名の入力を受け付けるなどしてチェックイン処理を行う。チェックイン処理部245は、ユーザのチェックイン日時を、予約IDと対応付けて履歴情報に記憶する(S207)。 Also, following step S206, the check-in processing unit 245 performs check-in processing by accepting the input of the user's signature. The check-in processing unit 245 stores the user's check-in date and time in the history information in association with the reservation ID (S207).
 ユーザが施設の利用を終えると、ユーザは、認証端末400を用いて、又は施設の従業員との間でチェックアウト手続を行う。チェックアウト処理部246は、チェックイン時と同様にユーザの顔認証を行い、認証の成功に応じてユーザのチェックアウト処理を行う。チェックアウト処理部246は、ユーザのチェックアウト日時及び利用備品を、予約IDと対応付けて履歴情報に記憶し、履歴情報を更新する(S208)。 When the user finishes using the facility, the user uses the authentication terminal 400 or performs a checkout procedure with an employee of the facility. The check-out processing unit 246 performs user face authentication in the same manner as at check-in, and performs user check-out processing according to success of the authentication. The check-out processing unit 246 associates the user's check-out date and time with the reservation ID and stores them in the history information, and updates the history information (S208).
 情報提供部247は、組織に所属するユーザが業務目的で利用した施設の利用情報を、当該組織に提供する(S209)。情報提供部247は、施設の履歴情報及び予約情報を組織に提供してよい。情報提供部247は、所定期間ごとの利用状況を算出して利用情報を提供してもよいし、ユーザごとの施設の利用頻度などを算出してもよい。また、情報提供部247は、施設の利用頻度に応じて、ポイントなどの特典をユーザ等に付与してもよい。削除部248は、ユーザの施設の利用頻度等に応じて、ユーザの生体情報を適宜削除してもよい。 The information providing unit 247 provides the organization with usage information of facilities used for business purposes by users belonging to the organization (S209). The information provider 247 may provide facility history information and reservation information to the organization. The information providing unit 247 may calculate the usage status for each predetermined period and provide usage information, or may calculate the usage frequency of the facility for each user. In addition, the information providing unit 247 may give benefits such as points to the user or the like according to the frequency of use of the facility. The deletion unit 248 may delete the biometric information of the user as appropriate according to the frequency of use of the facility by the user.
 以上説明したように、本実施形態にかかる情報提供システム1000では、所定の組織が、情報提供装置200が提供するマッチングサイトを介して複数の施設と契約を行い、リモートオフィス等として利用可能な部屋を確保することができる。組織に属するユーザは、確保された施設のうち、所望の施設に対して日時及び利用備品を指定して予約を行うことで、施設を容易に利用することができる。 As described above, in the information providing system 1000 according to the present embodiment, a predetermined organization makes contracts with a plurality of facilities via the matching site provided by the information providing apparatus 200, and uses a room that can be used as a remote office or the like. can be ensured. A user belonging to an organization can easily use a desired facility from among the secured facilities by specifying the date and time and equipment to be used and making a reservation.
 情報提供装置200は、ユーザの個人情報、生体情報、施設で利用する備品の情報などを対応付けて管理する。よって、情報提供装置200は、それぞれのユーザに適した条件に合致した利用候補施設をユーザに提示することができる。そのため、ユーザは、例えば、施設の所在地、空室状況、又は施設が有する備品などの情報に基づいて、予約する施設を選択することができる。 The information providing device 200 associates and manages the user's personal information, biometric information, information on equipment used in the facility, and the like. Therefore, the information providing apparatus 200 can present the user with candidate facilities that meet the conditions suitable for each user. Therefore, the user can select a facility to reserve based on information such as the location of the facility, the availability of rooms, or the equipment that the facility has.
 情報提供装置200は、ユーザの施設の予約時又は訪問時において、ユーザや他のユーザの備品の予約状況又は利用状況に基づいて、備品に関するレコメンド情報を提示する。レコメンド情報を受け取ることで、ユーザは、業務に必要な備品の借り忘れを防止することができる。また、ユーザは、利用が推薦される備品の情報を取得することができるので、ユーザ自身が過去に利用したことのない備品などについても利用を検討することができる。 The information providing device 200 presents equipment recommendation information based on the equipment reservation status or usage status of the user or other users when the user makes a reservation or visits the facility. By receiving the recommendation information, the user can prevent forgetting to borrow equipment necessary for business. In addition, since the user can acquire information on equipment recommended for use, the user can consider using equipment that the user has not used in the past.
 情報提供装置200は、ユーザの生体情報と予約情報とを対応付けて管理する。そのため、ユーザは、生体認証を利用して、施設のチェックイン及びチェックアウトの手続を行うことができる。したがって、ユーザは、施設ごとにID等を記憶することなく、複数の施設において容易に本人認証を行うことができる。また、予約情報には、備品情報が対応付けられているので、チェックイン時に必要な備品を漏れなく借りることができる。 The information providing device 200 associates and manages the user's biometric information and reservation information. Therefore, the user can use biometric authentication to check-in and check-out of the facility. Therefore, the user can easily perform personal authentication at a plurality of facilities without memorizing an ID or the like for each facility. In addition, since the reservation information is associated with the equipment information, it is possible to borrow all necessary equipment at the time of check-in.
 情報提供装置200は、ユーザが施設を利用すると、チェックイン日時、チェックアウト日時、及び利用備品の情報を、予約情報と対応付けて記憶する。情報提供装置200は、ユーザの施設の利用情報を蓄積し、組織に対して情報を提供する。このようにすることで、組織は、所属するユーザの施設の利用状況を容易に把握することができるので、ユーザの勤怠状況や施設の利用率などの利用状況から、施設との契約内容の見直し等に情報を役立てることができる。また、施設への利用料の支払いを組織と施設との間で行うことで、精算手続を一元化することができるので、ユーザの一時立替や精算手続を行う必要がない。また、施設は、どのような組織にどの程度、施設が利用されているかを把握することができる。このように、本実施形態にかかる情報提供システム1000によれば、ユーザが組織に関する業務を施設において行う際の利便性が向上するので、施設の稼働率を向上させることができる。 When the user uses the facility, the information providing device 200 stores the check-in date and time, check-out date and time, and information on the equipment to be used in association with the reservation information. The information providing apparatus 200 accumulates facility usage information of users and provides the information to organizations. By doing so, the organization can easily grasp the usage status of the facilities of the users belonging to it. The information can be used for other purposes. In addition, by making the payment of the usage fee to the facility between the organization and the facility, it is possible to unify the settlement procedure, so that the user does not need to perform temporary advance payment or settlement procedure. In addition, the facility can grasp how much the facility is used by what kind of organization. As described above, according to the information providing system 1000 according to the present embodiment, convenience is improved when the user performs work related to the organization at the facility, so that the operating rate of the facility can be improved.
<ハードウエアの構成例>
 認証装置100、情報提供装置200、通信端末310、通信端末350、及び認証端末400の各機能構成部は、各機能構成部を実現するハードウエア(例:ハードワイヤードされた電子回路など)で実現されてもよいし、ハードウエアとソフトウエアとの組み合わせ(例:電子回路とそれを制御するプログラムの組み合わせなど)で実現されてもよい。以下、情報提供装置200等の各機能構成部がハードウエアとソフトウエアとの組み合わせで実現される場合について、さらに説明する。
<Hardware configuration example>
Each functional component of the authentication device 100, the information providing device 200, the communication terminal 310, the communication terminal 350, and the authentication terminal 400 is realized by hardware (eg, hardwired electronic circuit, etc.) that implements each functional component. Alternatively, it may be realized by a combination of hardware and software (for example, a combination of an electronic circuit and a program for controlling it). A case in which each functional component of the information providing apparatus 200 and the like is implemented by a combination of hardware and software will be further described below.
 図22は、情報提供装置200等を実現するコンピュータ900のハードウエア構成を例示するブロック図である。コンピュータ900は、情報提供装置200等を実現するために設計された専用のコンピュータであってもよいし、汎用のコンピュータであってもよい。コンピュータ900は、スマートフォンやタブレット端末などといった可搬型のコンピュータであってもよい。 FIG. 22 is a block diagram illustrating the hardware configuration of a computer 900 that implements the information providing device 200 and the like. The computer 900 may be a dedicated computer designed to implement the information providing device 200 or the like, or may be a general-purpose computer. The computer 900 may be a portable computer such as a smart phone or a tablet terminal.
 例えば、コンピュータ900に対して所定のアプリケーションをインストールすることにより、コンピュータ900で、情報提供装置200等の各機能が実現される。上記アプリケーションは、情報提供装置200等の機能構成部を実現するためのプログラムで構成される。 For example, by installing a predetermined application on the computer 900, the computer 900 implements each function of the information providing device 200 and the like. The application is configured by a program for realizing the functional components of the information providing apparatus 200 and the like.
 コンピュータ900は、バス902、プロセッサ904、メモリ906、ストレージデバイス908、入出力インタフェース910、及びネットワークインタフェース912を有する。バス902は、プロセッサ904、メモリ906、ストレージデバイス908、入出力インタフェース910、及びネットワークインタフェース912が、相互にデータを送受信するためのデータ伝送路である。ただし、プロセッサ904などを互いに接続する方法は、バス接続に限定されない。 Computer 900 has bus 902 , processor 904 , memory 906 , storage device 908 , input/output interface 910 and network interface 912 . A bus 902 is a data transmission path for the processor 904, memory 906, storage device 908, input/output interface 910, and network interface 912 to transmit and receive data to and from each other. However, the method of connecting the processors 904 and the like to each other is not limited to bus connection.
 プロセッサ904は、CPU(Central Processing Unit)、GPU(Graphics Processing Unit)、又は FPGA(Field-Programmable Gate Array)などの種々のプロセッサである。メモリ906は、RAM(Random Access Memory)などを用いて実現される主記憶装置である。ストレージデバイス908は、ハードディスク、SSD(Solid State Drive)、メモリカード、又は ROM(Read Only Memory)などを用いて実現される補助記憶装置である。 The processor 904 is various processors such as a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), or an FPGA (Field-Programmable Gate Array). The memory 906 is a main memory implemented using a RAM (Random Access Memory) or the like. The storage device 908 is an auxiliary storage device implemented using a hard disk, SSD (Solid State Drive), memory card, ROM (Read Only Memory), or the like.
 入出力インタフェース910は、コンピュータ900と入出力デバイスとを接続するためのインタフェースである。例えば入出力インタフェース910には、キーボードなどの入力装置や、ディスプレイ装置などの出力装置が接続される。 The input/output interface 910 is an interface for connecting the computer 900 and input/output devices. For example, the input/output interface 910 is connected to an input device such as a keyboard and an output device such as a display device.
 ネットワークインタフェース912は、コンピュータ900をネットワークに接続するためのインタフェースである。このネットワークは、LAN(Local Area Network)であってもよいし、WAN(Wide Area Network)であってもよい。 A network interface 912 is an interface for connecting the computer 900 to a network. This network may be a LAN (Local Area Network) or a WAN (Wide Area Network).
 ストレージデバイス908は、情報提供装置200等の各機能構成部を実現するプログラム(前述したアプリケーションを実現するプログラム)を記憶している。プロセッサ904は、このプログラムをメモリ906に読み出して実行することで、情報提供装置200等の各機能構成部を実現する。 The storage device 908 stores programs (programs for realizing the above-described applications) that implement each functional component of the information providing apparatus 200 and the like. The processor 904 reads this program into the memory 906 and executes it, thereby realizing each functional component of the information providing apparatus 200 and the like.
 プロセッサの各々は、図面を用いて説明されたアルゴリズムをコンピュータに行わせるための命令群を含む1又は複数のプログラムを実行する。このプログラムは、様々なタイプの非一時的なコンピュータ可読媒体(non-transitory computer readable medium)を用いて格納され、コンピュータに提供することができる。非一時的なコンピュータ可読媒体は、様々なタイプの実体のある記録媒体(tangible storage medium)を含む。非一時的なコンピュータ可読媒体の例は、磁気記録媒体(例えば、フレキシブルディスク、磁気テープ、ハードディスクドライブ)、光磁気記録媒体(例えば、光磁気ディスク)、CD(compact disc)、又はDVD(digital versatile disc)などの光ディスク媒体、半導体メモリ(例えば、マスク ROM、PROM(Programmable ROM)、EPROM(Erasable PROM)、フラッシュROM、RAM)を含む。また、プログラムは、様々なタイプの一時的なコンピュータ可読媒体(transitory computer readable medium)によってコンピュータに提供されてもよい。一時的なコンピュータ可読媒体の例は、電気信号、光信号、及び電磁波を含む。一時的なコンピュータ可読媒体は、電線及び光ファイバ等の有線通信路、又は無線通信路を介して、プログラムをコンピュータに供給できる。 Each of the processors executes one or more programs containing a group of instructions for causing the computer to execute the algorithms described using the drawings. This program can be stored and provided to the computer using various types of non-transitory computer readable media. Non-transitory computer readable media include various types of tangible storage media. Examples of non-transitory computer-readable media include magnetic recording media (e.g., floppy disks, magnetic tapes, hard disk drives), magneto-optical recording media (e.g., magneto-optical discs), CDs (compact discs), or DVDs (digital versatile disc), semiconductor memory (eg mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, RAM). The program may also be provided to the computer on various types of transitory computer readable medium. Examples of transitory computer-readable media include electrical signals, optical signals, and electromagnetic waves. Transitory computer-readable media can deliver the program to the computer via wired channels, such as wires and optical fibers, or wireless channels.
 尚、本開示は上記の実施形態に限られたものではなく、趣旨を逸脱しない範囲で適宜変更することが可能である。 It should be noted that the present disclosure is not limited to the above embodiments, and can be modified as appropriate without departing from the scope.
 上記の実施形態の一部又は全部は、以下の付記のようにも記載されうるが、以下には限られない。
 (付記1)
 複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示する提示手段と、
 前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付手段と、
 前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御する生体認証制御手段と、
 前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定手段と、
 前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供手段と、を備える
 情報提供装置。
 (付記2)
 前記判定手段は、前記利用目的の入力を前記ユーザから受け付けて、前記入力の内容に基づいて前記利用目的を判定する
 付記1に記載の情報提供装置。
 (付記3)
 前記判定手段は、前記利用予約に関する予約情報に基づいて、前記利用目的を判定する
 付記1又は2に記載の情報提供装置。
 (付記4)
 前記予約受付手段は、前記利用予約に関する予約情報と前記ユーザの生体情報とを対応付けて記憶装置に登録し、
 前記生体認証制御手段は、前記記憶装置に登録された生体情報を用いて前記生体認証を制御する
 付記1~3のいずれか1項に記載の情報提供装置。
 (付記5)
 前記提示手段は、前記ユーザの位置情報及び前記複数の利用候補施設のそれぞれの位置情報に基づいて、前記施設情報と地図情報とを対応付けて前記ユーザに提示する
 付記1~4のいずれか1項に記載の情報提供装置。
 (付記6)
 前記提示手段は、前記施設情報と当該利用候補施設が有する備品に関する備品情報とを対応付けて前記ユーザに提示する
 付記1~5のいずれか1項に記載の情報提供装置。
 (付記7)
 前記提示手段は、前記ユーザ又は他のユーザにおける備品の利用履歴に基づいて、前記利用履歴に含まれる前記備品を有する前記複数の利用候補施設に関する前記施設情報を提示する
 付記1~6のいずれか1項に記載の情報提供装置。
 (付記8)
 前記提示手段は、前記ユーザから備品の利用登録を受け付けて、前記利用登録された備品を有する前記複数の利用候補施設に関する前記施設情報を前記ユーザに提示する
 付記1~7のいずれか1項に記載の情報提供装置。
 (付記9)
 前記提示手段は、前記ユーザ又は他のユーザにおける備品の利用履歴に基づいて、前記利用登録が行われていない備品に対して前記利用登録を行うことを前記ユーザに対し推薦する
 付記8に記載の情報提供装置。
 (付記10)
 前記提示手段は、前記複数の利用候補施設のそれぞれにおける空室状況を提示する
 付記1~9のいずれか1項に記載の情報提供装置。
 (付記11)
 前記生体情報の登録後、所定期間経過後に当該生体情報を削除する削除手段を更に備える
 付記1~10のいずれか1項に記載の情報提供装置。
 (付記12)
 前記削除手段は、前記ユーザの前記施設の利用頻度に基づいて、前記生体情報を削除する
 付記11に記載の情報提供装置。
 (付記13)
 前記利用目的が前記組織の業務に関するものである場合、前記施設において当該業務に利用可能な領域を前記ユーザに割り当てる割当手段を更に備える
 付記1~12のいずれか1項に記載の情報提供装置。
 (付記14)
 複数の利用候補施設のそれぞれに備えられ、当該利用候補施設を訪問した所定の組織に属するユーザから生体情報を取得する複数の認証端末と、
 情報提供装置と、
 を備え、
 前記情報提供装置は、
 前記複数の利用候補施設に関する施設情報を前記ユーザに提示する提示手段と、
 前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付手段と、
 前記選択された施設を訪問したユーザから、当該施設に備えられた前記認証端末を用いて取得された生体情報を用いて生体認証を制御する生体認証制御手段と、
 前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定手段と、
 前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供手段と、を有する
 情報提供システム。
 (付記15)
 前記判定手段は、前記利用目的の入力を前記ユーザから受け付けて、前記入力の内容に基づいて前記利用目的を判定する
 付記14に記載の情報提供システム。
 (付記16)
 コンピュータが、
 複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示し、
 前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付け、
 前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御し、
 前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定し、
 前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する
 情報提供方法。
 (付記17)
 複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示する提示処理と、
 前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付処理と、
 前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御する生体認証制御処理と、
 前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定処理と、
 前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供処理と、を
 コンピュータに実行させる情報提供プログラムが格納された非一時的なコンピュータ可読媒体。
Some or all of the above-described embodiments can also be described in the following supplementary remarks, but are not limited to the following.
(Appendix 1)
presenting means for presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization;
Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
biometric authentication control means for controlling biometric authentication using biometric information obtained from a user who has visited the selected facility;
determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful;
and information providing means for providing the organization with usage information regarding the use of the facility by the user when the purpose of use relates to the business of the organization.
(Appendix 2)
The information providing apparatus according to supplementary note 1, wherein the determination means receives an input of the purpose of use from the user and determines the purpose of use based on the content of the input.
(Appendix 3)
3. The information providing apparatus according to appendix 1 or 2, wherein the determination means determines the purpose of use based on reservation information regarding the reservation for use.
(Appendix 4)
The reservation reception means associates the reservation information related to the use reservation with the biometric information of the user and registers them in a storage device;
4. The information providing apparatus according to any one of appendices 1 to 3, wherein the biometric authentication control means controls the biometric authentication using the biometric information registered in the storage device.
(Appendix 5)
any one of appendices 1 to 4, wherein the presenting means associates the facility information with the map information and presents them to the user based on the position information of the user and the position information of each of the plurality of candidate facilities The information providing device according to the item.
(Appendix 6)
6. The information providing device according to any one of appendices 1 to 5, wherein the presenting means associates the facility information with equipment information relating to equipment possessed by the candidate facility and presents the information to the user.
(Appendix 7)
The presenting means presents the facility information related to the plurality of use candidate facilities having the equipment included in the usage history, based on the equipment usage history of the user or another user. The information providing device according to item 1.
(Appendix 8)
The presenting means receives from the user a usage registration of equipment, and presents to the user the facility information regarding the plurality of usage candidate facilities having the equipment that has been registered for use. The information providing device described.
(Appendix 9)
The presenting means recommends to the user that the usage registration be performed for the equipment for which the usage registration has not been performed, based on the usage history of the equipment by the user or another user. Information provider.
(Appendix 10)
10. The information providing device according to any one of appendices 1 to 9, wherein the presenting means presents availability of each of the plurality of candidate facilities.
(Appendix 11)
11. The information providing apparatus according to any one of appendices 1 to 10, further comprising deleting means for deleting the biometric information after a predetermined period of time has passed since the biometric information was registered.
(Appendix 12)
12. The information providing apparatus according to supplementary note 11, wherein the deletion means deletes the biometric information based on the frequency of use of the facility by the user.
(Appendix 13)
13. The information providing apparatus according to any one of Appendices 1 to 12, further comprising allocation means for allocating to the user an area available for the work in the facility when the purpose of use is related to the work of the organization.
(Appendix 14)
a plurality of authentication terminals provided in each of a plurality of candidate facilities for use and acquiring biometric information from users belonging to a predetermined organization who have visited the candidate facilities for use;
an information providing device;
with
The information providing device is
presenting means for presenting facility information about the plurality of candidate facilities to the user;
Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
biometric authentication control means for controlling biometric authentication using biometric information obtained from a user visiting the selected facility using the authentication terminal provided at the facility;
determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful;
an information providing means for providing the organization with usage information relating to the use of the facility by the user when the purpose of use relates to the business of the organization.
(Appendix 15)
15. The information providing system according to appendix 14, wherein the determining means receives an input of the purpose of use from the user and determines the purpose of use based on the content of the input.
(Appendix 16)
the computer
presenting facility information about a plurality of candidate facilities to a user belonging to a predetermined organization;
Receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
controlling biometric authentication using the biometric information obtained from the user who visited the selected facility;
If the biometric authentication is successful, determining whether the purpose of the user's use of the facility in the visit is related to the work of the organization;
An information providing method comprising: providing usage information relating to the use of the facility by the user to the organization when the purpose of use is related to the business of the organization.
(Appendix 17)
a presentation process of presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization;
a reservation acceptance process for accepting a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
biometric authentication control processing for controlling biometric authentication using biometric information acquired from a user who has visited the selected facility;
Determination processing for determining whether or not the purpose of use of the facility by the user in the visit is related to the work of the organization when the biometric authentication is successful;
A non-temporary non-temporary information providing program that causes a computer to execute an information providing process for providing the organization with usage information relating to the use of the facility by the user when the purpose of use is related to the work of the organization computer readable medium.
10 情報提供装置
11 提示部
12 予約受付部
13 生体認証制御部
14 判定部
15 情報提供部
100 認証装置
110 生体情報DB
111 ユーザID
112 生体特徴情報
120 検出部
130 特徴点抽出部
140 登録部
150 認証部
200 情報提供装置
210 記憶部
211 プログラム
212、212a 施設情報
2121 施設ID
2122 備品情報
213 契約情報
2131 組織ID
2132 施設ID
2133 部屋数
214 ユーザ情報
2141 ユーザID
2142 組織ID
2143 登録備品
215 予約情報
2151 予約ID
2152 ユーザID
2153 施設ID
2154 予約期間
2155 予約備品
216 履歴情報
2161 予約ID
2162 チェックイン日時
2163 チェックアウト日時
2164 利用備品
220 メモリ
230 IF部
240 制御部
241 提示部
242 予約受付部
243 生体認証制御部
244 判定部
245 チェックイン処理部
246 チェックアウト処理部
247 情報提供部
248 削除部
300、300-1~300-3 組織
310、350 通信端末
351 表示部
3511、3511a 施設情報表示画面
3512 地図表示領域
3513 テキスト表示領域
3514 予約確認画面
3515 基本情報
3516 レコメンド情報
3517 予約情報表示画面
3518 予約内容
3519 読取コード
400、400-1~400-3、400-1a 認証端末
410 カメラ
420 記憶部
430 通信部
440 入出力部
441 入力画面
450 制御部
451 撮影制御部
452 登録部
453 認証制御部
454 表示制御部
900 コンピュータ
902 バス
904 プロセッサ
906 メモリ
908 ストレージデバイス
910 入出力インタフェース
912 ネットワークインタフェース
1000 情報提供システム
N ネットワーク
U1、U3、U4 従業員
U2 契約担当者
10 Information providing device 11 Presenting unit 12 Reservation receiving unit 13 Biometric authentication control unit 14 Judging unit 15 Information providing unit 100 Authentication device 110 Biometric information DB
111 User ID
112 biometric feature information 120 detection unit 130 feature point extraction unit 140 registration unit 150 authentication unit 200 information providing device 210 storage unit 211 programs 212, 212a facility information 2121 facility ID
2122 equipment information 213 contract information 2131 organization ID
2132 Facility ID
2133 Number of rooms 214 User information 2141 User ID
2142 Organization ID
2143 Registered equipment 215 Reservation information 2151 Reservation ID
2152 User ID
2153 Facility ID
2154 Reservation period 2155 Reserved equipment 216 History information 2161 Reservation ID
2162 Check-in date and time 2163 Check-out date and time 2164 Equipment used 220 Memory 230 IF unit 240 Control unit 241 Presentation unit 242 Reservation reception unit 243 Biometric authentication control unit 244 Judgment unit 245 Check-in processing unit 246 Check-out processing unit 247 Information provision unit 248 Delete Units 300, 300-1 to 300-3 Organizations 310, 350 Communication terminal 351 Display units 3511, 3511a Facility information display screen 3512 Map display area 3513 Text display area 3514 Reservation confirmation screen 3515 Basic information 3516 Recommendation information 3517 Reservation information display screen 3518 Reservation content 3519 Reading code 400, 400-1 to 400-3, 400-1a Authentication terminal 410 Camera 420 Storage unit 430 Communication unit 440 Input/output unit 441 Input screen 450 Control unit 451 Shooting control unit 452 Registration unit 453 Authentication control unit 454 Display control unit 900 Computer 902 Bus 904 Processor 906 Memory 908 Storage device 910 Input/output interface 912 Network interface 1000 Information providing system N Network U1, U3, U4 Employee U2 Contract person

Claims (17)

  1.  複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示する提示手段と、
     前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付手段と、
     前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御する生体認証制御手段と、
     前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定手段と、
     前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供手段と、を備える
     情報提供装置。
    presenting means for presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization;
    Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
    biometric authentication control means for controlling biometric authentication using biometric information obtained from a user who has visited the selected facility;
    determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful;
    and information providing means for providing the organization with usage information regarding the use of the facility by the user when the purpose of use relates to the business of the organization.
  2.  前記判定手段は、前記利用目的の入力を前記ユーザから受け付けて、前記入力の内容に基づいて前記利用目的を判定する
     請求項1に記載の情報提供装置。
    2. The information providing apparatus according to claim 1, wherein said determination means receives an input of said purpose of use from said user and determines said purpose of use based on the content of said input.
  3.  前記判定手段は、前記利用予約に関する予約情報に基づいて、前記利用目的を判定する
     請求項1又は2に記載の情報提供装置。
    3. The information providing apparatus according to claim 1, wherein said determination means determines said purpose of use based on reservation information relating to said use reservation.
  4.  前記予約受付手段は、前記利用予約に関する予約情報と前記ユーザの生体情報とを対応付けて記憶装置に登録し、
     前記生体認証制御手段は、前記記憶装置に登録された生体情報を用いて前記生体認証を制御する
     請求項1~3のいずれか1項に記載の情報提供装置。
    The reservation reception means associates the reservation information related to the use reservation with the biometric information of the user and registers them in a storage device;
    4. The information providing apparatus according to any one of claims 1 to 3, wherein said biometric authentication control means controls said biometric authentication using biometric information registered in said storage device.
  5.  前記提示手段は、前記ユーザの位置情報及び前記複数の利用候補施設のそれぞれの位置情報に基づいて、前記施設情報と地図情報とを対応付けて前記ユーザに提示する
     請求項1~4のいずれか1項に記載の情報提供装置。
    5. The presenting means presents the facility information and the map information to the user in association with each other based on the location information of the user and the location information of each of the plurality of candidate facilities. The information providing device according to item 1.
  6.  前記提示手段は、前記施設情報と当該利用候補施設が有する備品に関する備品情報とを対応付けて前記ユーザに提示する
     請求項1~5のいずれか1項に記載の情報提供装置。
    6. The information providing apparatus according to any one of claims 1 to 5, wherein the presenting means associates the facility information with equipment information relating to equipment possessed by the candidate facility and presents the information to the user.
  7.  前記提示手段は、前記ユーザ又は他のユーザにおける備品の利用履歴に基づいて、前記利用履歴に含まれる前記備品を有する前記複数の利用候補施設に関する前記施設情報を提示する
     請求項1~6のいずれか1項に記載の情報提供装置。
    7. The presenting means presents the facility information regarding the plurality of candidate facilities having the equipment included in the usage history, based on the equipment usage history of the user or another user. 1. The information providing device according to 1.
  8.  前記提示手段は、前記ユーザから備品の利用登録を受け付けて、前記利用登録された備品を有する前記複数の利用候補施設に関する前記施設情報を前記ユーザに提示する
     請求項1~7のいずれか1項に記載の情報提供装置。
    8. The presenting means receives a usage registration of equipment from the user and presents to the user the facility information regarding the plurality of usage candidate facilities having the equipment registered for use. The information providing device described in .
  9.  前記提示手段は、前記ユーザ又は他のユーザにおける備品の利用履歴に基づいて、前記利用登録が行われていない備品に対して前記利用登録を行うことを前記ユーザに対し推薦する
     請求項8に記載の情報提供装置。
    9. The presenting means according to claim 8, wherein the presenting means recommends to the user that the usage registration be performed for the equipment for which the usage registration has not been performed, based on the usage history of the equipment by the user or another user. information providing device.
  10.  前記提示手段は、前記複数の利用候補施設のそれぞれにおける空室状況を提示する
     請求項1~9のいずれか1項に記載の情報提供装置。
    10. The information providing device according to any one of claims 1 to 9, wherein the presenting means presents availability of rooms in each of the plurality of candidate facilities.
  11.  前記生体情報の登録後、所定期間経過後に当該生体情報を削除する削除手段を更に備える
     請求項1~10のいずれか1項に記載の情報提供装置。
    11. The information providing apparatus according to any one of claims 1 to 10, further comprising deleting means for deleting the biometric information after a predetermined period of time has passed since the biometric information was registered.
  12.  前記削除手段は、前記ユーザの前記施設の利用頻度に基づいて、前記生体情報を削除する
     請求項11に記載の情報提供装置。
    12. The information providing apparatus according to claim 11, wherein said deletion means deletes said biometric information based on the frequency of use of said facility by said user.
  13.  前記利用目的が前記組織の業務に関するものである場合、前記施設において当該業務に利用可能な領域を前記ユーザに割り当てる割当手段を更に備える
     請求項1~12のいずれか1項に記載の情報提供装置。
    13. The information providing apparatus according to any one of claims 1 to 12, further comprising allocation means for allocating to said user an area available for said work in said facility when said purpose of use relates to work of said organization. .
  14.  複数の利用候補施設のそれぞれに備えられ、当該利用候補施設を訪問した所定の組織に属するユーザから生体情報を取得する複数の認証端末と、
     情報提供装置と、
     を備え、
     前記情報提供装置は、
     前記複数の利用候補施設に関する施設情報を前記ユーザに提示する提示手段と、
     前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付手段と、
     前記選択された施設を訪問したユーザから、当該施設に備えられた前記認証端末を用いて取得された生体情報を用いて生体認証を制御する生体認証制御手段と、
     前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定手段と、
     前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供手段と、を有する
     情報提供システム。
    a plurality of authentication terminals provided in each of a plurality of candidate facilities for use and acquiring biometric information from users belonging to a predetermined organization who have visited the candidate facilities for use;
    an information providing device;
    with
    The information providing device is
    presenting means for presenting facility information about the plurality of candidate facilities to the user;
    Reservation receiving means for receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
    biometric authentication control means for controlling biometric authentication using biometric information obtained from a user visiting the selected facility using the authentication terminal provided at the facility;
    determining means for determining whether or not the purpose of use of the facility by the user in the visit is related to business of the organization when the biometric authentication is successful;
    an information providing means for providing the organization with usage information relating to the use of the facility by the user when the purpose of use relates to the business of the organization.
  15.  前記判定手段は、前記利用目的の入力を前記ユーザから受け付けて、前記入力の内容に基づいて前記利用目的を判定する
     請求項14に記載の情報提供システム。
    15. The information providing system according to claim 14, wherein said determination means receives an input of said purpose of use from said user and determines said purpose of use based on the content of said input.
  16.  コンピュータが、
     複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示し、
     前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付け、
     前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御し、
     前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定し、
     前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する
     情報提供方法。
    the computer
    presenting facility information about a plurality of candidate facilities to a user belonging to a predetermined organization;
    Receiving a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
    controlling biometric authentication using the biometric information obtained from the user who visited the selected facility;
    If the biometric authentication is successful, determining whether the purpose of the user's use of the facility in the visit is related to the work of the organization;
    An information providing method comprising: providing usage information relating to the use of the facility by the user to the organization when the purpose of use is related to the business of the organization.
  17.  複数の利用候補施設に関する施設情報を所定の組織に属するユーザに提示する提示処理と、
     前記提示された複数の利用候補施設のうち前記ユーザにより選択された施設に対する利用予約を受け付ける予約受付処理と、
     前記選択された施設を訪問したユーザから取得された生体情報を用いて生体認証を制御する生体認証制御処理と、
     前記生体認証が成功した場合、当該訪問における前記ユーザの前記施設の利用目的が前記組織の業務に関するものであるか否かを判定する判定処理と、
     前記利用目的が前記組織の業務に関するものである場合、前記ユーザの前記施設の利用に関する利用情報を前記組織に提供する情報提供処理と、を
     コンピュータに実行させる情報提供プログラムが格納された非一時的なコンピュータ可読媒体。
    a presentation process of presenting facility information about a plurality of use candidate facilities to a user belonging to a predetermined organization;
    a reservation acceptance process for accepting a reservation for use of a facility selected by the user from among the presented plurality of candidate facilities for use;
    biometric authentication control processing for controlling biometric authentication using biometric information acquired from a user who has visited the selected facility;
    Determination processing for determining whether or not the purpose of use of the facility by the user in the visit is related to the work of the organization when the biometric authentication is successful;
    A non-temporary non-temporary information providing program that causes a computer to execute an information providing process for providing the organization with usage information relating to the use of the facility by the user when the purpose of use is related to the work of the organization computer readable medium.
PCT/JP2021/011172 2021-03-18 2021-03-18 Information provision device, information provision system, information provision method, and non-transitory computer-readable medium WO2022195815A1 (en)

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