JP2021067073A - Information processing device - Google Patents

Abstract

To provide facilities such as offices and meeting spaces with excellent convenience for users and with easiness for a management job.SOLUTION: An information management section 101 manages a door D of a share office K by associating one or more setting pass codes with a uniquely identifiable door ID. A display control section 104 performs control of displaying a pass code input display when a door code indicating the door ID is read. An unlock control section 103 unlocks the door D as a control of unlocking the door D in a locked state when the input pass code input on the pass code input display corresponds to any one of the one or more setting pass codes.SELECTED DRAWING: Figure 5

Description

The present invention relates to an information processing device.

Conventionally, there has been a technique for supporting the efficiency of reservation of facilities such as a conference room (see, for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2019-16302

However, for users who use a predetermined space such as an office or a conference space that can be shared by a plurality of people (hereinafter, also referred to as "share"), it is more convenient than the conventional technology including Patent Document 1. There are many voices that want it. In addition, many people who manage the predetermined space want to facilitate the management work of the predetermined space.

The present invention has been made in view of such a situation, and an object of the present invention is to provide an office, a conference space, etc., which are highly convenient for users and easy to manage.

In order to achieve the above object, the information processing device of one aspect of the present invention is
A management means for managing the first information that can uniquely identify the entrance of the predetermined space and the second information that can uniquely identify the user who can use the predetermined space.
As a control for unlocking the entrance in the locked state, an unlock control means for unlocking the entrance when the second information is authenticated.
To be equipped.

According to the present invention, it is possible to provide facilities such as offices and conference spaces that are highly convenient for users and easy to manage.

It is a figure which shows the outline of "smart lock" and "facility use management" among this service to which the information processing system which concerns on one Embodiment of this invention is applied. It is a figure which shows the outline of "automatic reception" among this service which is applicable to the information processing system to which the information processing apparatus which concerns on one Embodiment of this invention is applied. It is a figure which shows an example of the structure of the information processing system including the server which concerns on one Embodiment of the information processing apparatus of this invention. It is a block diagram which shows an example of the hardware composition of the server among the information processing system shown in FIG. It is a block diagram which shows an example of the functional configuration for executing office management processing among the functional configurations of the information processing system of FIG. 3 including the server of FIG. It is a figure which shows the specific example of the home screen and the reservation screen among the specific examples of the UI of the user terminal of FIG. It is a figure which shows the specific example of the reservation operation of the facility such as an office and a meeting space among the specific examples of the UI of the user terminal of FIG. It is a figure which shows the specific example of the reservation input screen among the specific examples of the UI of the user terminal of FIG. It is a figure which shows the specific example of the reservation input screen among the specific examples of the UI of the user terminal of FIG. It is a figure which shows the specific example of the reservation confirmation screen and the reservation detail screen among the specific examples of the UI of the user terminal of FIG. It is an image diagram which shows the relationship between a service provider, a facility manager, and a user. It is a figure which shows the specific example of the management of the sales amount performed on the service provider side. It is a figure which shows the specific example of the process of newly registering a facility such as an office and a meeting space. It is a figure which shows the specific example of the top screen among the screens displayed on the administrator terminal of FIG. It is a figure which shows the specific example of the equipment registration screen among the screens displayed on the administrator terminal of FIG. It is a figure which shows the specific example of the plan registration screen among the screens displayed on the administrator terminal of FIG.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

First, with reference to FIGS. 1 and 2, a service to which the information processing system according to the embodiment of the present invention is applied (see FIG. 3 described later) is applicable (hereinafter, "this service"). The outline of) will be described.
FIG. 1 is a diagram showing an outline of “smart lock” and “facility use management” among the services to which the information processing system according to the embodiment of the present invention is applied.

This service is an example of a service provided by the service provider G to the user U and the facility manager T. In FIG. 1, a service provider G, a user U, a facility manager T, and a shared office K are drawn.
“Shared office K” refers to an office that is rented on an hourly basis so that user U can start work as it is, with office fixtures and communication environment used in the office. At the entrance of the shared office K, a door D that can be controlled to unlock by this service is installed.
The "user U" is a user of the shared office K or a person who desires to use the shared office K. By using this service, the user U can comfortably use the shared office K and its facilities (for example, a conference room, a conference space, etc.). The user U includes, for example, a company that uses the shared office K, an employee of the company, a visitor who participates in a conference held in the conference room of the shared office K, and the like. The user U can use the shared office K by reserving a time zone desired to be used and unlocking the door D during that time zone.
The “facility manager T” is a person who manages the shared office K. The facility manager T includes, for example, the owner of the shared office K, a contractor who undertakes the management work of the shared office K from the owner of the shared office K, and the like. The facility manager T can facilitate the management of the shared office K by using this service.

In this service, "smart lock" facilitates locking management of the entrance of shared office K. The "smart lock" is a service that allows the user U to unlock the door D, which is the entrance to the shared office K, simply by operating the smartphone.
A QR code (registered trademark) (hereinafter, "door code") as an identifier indicating information that can uniquely identify the door D (hereinafter, referred to as "door ID") is used in or near the door D of the shared office K. Call) is displayed. Further, a reception terminal 3 for locking management may be installed at or near the door D so that the door code can be displayed on the reception terminal 3.

When the user U reads the door code using the smartphone, the passcode input screen (not shown) is displayed on the smartphone (step SS1).

When the user U inputs the passcode on the passcode input screen (step SS2), the information indicating the passcode (hereinafter referred to as "input passcode") (hereinafter referred to as "input passcode information") is displayed on the door. It is transmitted to the server as the information processing device that manages the ID (step SS3). In the server, one or more passcodes (hereinafter referred to as "setting passcodes") are associated with the door ID and managed. That is, the door ID and the passcode do not necessarily have a one-to-one relationship, and a plurality of passcodes can be set for one door ID. As a result, for example, when there are a plurality of employees belonging to a company that uses the shared office K as the user U, a different passcode can be set for each employee. As a result, even if a retired employee appears, for example, it is possible to prevent the retired employee from entering the room without permission simply by invalidating only the passcode used by the retired employee. it can.

When the input passcode information is sent from the smartphone to the server, the input passcode is collated with one or more set passcodes (step SS4), and if a match is confirmed, the door D is unlocked. Control is executed (step SS5).
As a result, the user U can enter the shared office K. If the input passcode and the set passcode do not match as a result of verification by the server, the door D is not unlocked.

Further, in the "smart lock", the time zone in which the door D can be unlocked is managed for each user U. That is, the user U makes a reservation for the time zone in which the share office K is used from the reservation reception screen (hereinafter referred to as "reservation input screen") displayed on the smartphone, so that the user U can make a reservation for the time zone in which the share office K is used. K can be used. Therefore, for example, when the user U makes a reservation from 9:00 am to 6:00 pm as the time zone for using the shared office K, the door D is unlocked to the shared office K during the reserved time zone. You can enter the room. However, except during the reserved time zone, even if the user U reads the door code using the smartphone, he / she cannot enter the passcode.

However, in the "smart lock", an unlockable time zone that serves as a buffer is provided before and after the time zone reserved by the user U. Thereby, the convenience of the user U can be improved. Specifically, for example, when the user U makes a reservation from 9:00 am to 6:00 pm as the time zone for using the shared office K, the door D is unlocked within one hour before and after the reserved time zone. Then you can enter the shared office K. That is, in this case, the user U can enter the shared office K from a maximum of 8:00 am to 7:00 pm.

Here, since the time zone serving as a buffer overlaps with the time zone reserved by another user U and the time zone serving as the buffer, the users U may be in conflict with each other in the shared office K. Specifically, for example, one user U may reserve a time zone until 6:00 pm, and another user U may reserve a time zone from 6:00 pm. In this case, from 5 pm to 7 pm is the time zone where the reserved time zone and the buffer time zone overlap, but this point can be easily solved in the spirit of mutual concession between the users U. it can.

Further, when no other reservation is made, the user U can use the smartphone to perform the procedure for extending the usage time while using the shared office K. Specifically, the user U performs the procedure for extending the usage time from the screen displayed on the user terminal 2 for performing the procedure for changing the usage time (hereinafter referred to as "usage time change screen"). Can be done. In this case, the service provider G can charge the user U an additional fee for extending the usage time.

Further, the user U can apply for shortening the usage time by using a smartphone or the like while using the shared office K. Specifically, the user U can perform the procedure for shortening the usage time from the usage time change screen displayed on the user terminal 2. In this case, the service provider G can charge the usage fee to the user U who has performed the procedure for shortening the usage time as usual, but the shared office K can charge the user until the next reservation time zone. Will not be used. Therefore, as the usage time of the shared office K is shortened, if the shared office K is not used by anyone for a predetermined time until the next reservation time zone, the next time zone is reserved. The following information is notified to the user U. That is, the user U who has reserved the next time zone is notified that the shared office K can be used ahead of schedule. Then, when the user U who has received this notification wishes to use the shared office K ahead of schedule, the service provider G charges the user U an additional fee associated with the advancement of the usage time. You can also do it.

Further, in this service, the facility use management of the user U is facilitated by "facility use management". "Facility usage management" is a service that utilizes "smart lock", and is a service that manages the usage start date and time and the usage end date and time when using the shared office K as user U.
As described above, when the shared office K is used as the user U of this service, it is also the user U who uses the "smart lock" of this service. Therefore, according to this service, it is possible to manage the date and time when the user U unlocked from the outside of the door D and entered the room in association with the information (for example, ID, etc.) that can uniquely identify the user U. it can. The same applies when leaving the room. By managing the date and time when the user U unlocks the door D from the inside and the information (for example, ID, etc.) that can uniquely identify the user U, the user is managed. It is possible to manage the end time of use of U. Further, by providing a surveillance camera (not shown) at a predetermined position of the shared office K, it is possible to monitor the usage status of the user of the shared office K.
In this way, according to the "facility usage management" of this service, it is possible to easily manage the usage start date and time and the usage end date and time of the user U.

FIG. 2 is a diagram showing an outline of "automatic reception" among the services to which the information processing system according to the embodiment of the present invention is applied.

In this service, the reception work of the shared office K is unmanned by "automatic reception". The "automatic reception" is a service that can complete the reception of the visitor C only by operating the visitor C with respect to the reception terminal 3 installed at the entrance of the share office K.
Specifically, a reception terminal 3 for accepting visitors is installed at or near the door D of the share office K, and the visitor C performs a predetermined input operation on the reception terminal 3. Then, a reception slip is issued from a predetermined ticket issuing machine (for example, a small printer or the like) (not shown), and the reception of the visitor C is completed.

The "predetermined input operation" for the reception terminal 3 by the visitor C specifically means, for example, the following operation.
That is, the reception terminal 3 displays an icon I in which the names of the facility users who use the shared office K as the user U are written. The visitor C performs an operation of tapping an icon indicating a facility user to be visited from among a plurality of icons I displayed on the reception terminal 3. This makes it possible to make a direct call with the employee to be visited.

However, if the facility user to be visited by the visitor C is absent, a guidance message indicating that fact can be set to be displayed on the reception terminal 3. It is also possible to set the automatic transfer to the smartphone owned by the facility user who is the destination of the visitor C. These settings can also be made from outside the shared office K by operating the smartphone by the facility user who is the destination of the visitor C. As a result, the facility user who is the destination of the visitor C can take the best response even if the time promised with the visitor C is delayed. Specifically, for example, it is possible to respond to visitor C on the other side of the phone by saying, "We will arrive in 5 minutes, so please sit down on the sofa there and wait."

It should be noted that there is no particular limitation on how the icon I indicating each of the facility users who use the shared office K as the user U is displayed on the reception terminal 3. As illustrated in FIG. 2, the display may be classified by department, or may be displayed in the order of the Japanese syllabary, and the display by division and the Japanese syllabary display may be switched and displayed. In addition, keyword search may be possible.

As described above, according to the "automatic reception", the reception work can be unmanned, so that when the user U is a company, the labor cost can be reduced. In addition, the person in charge of general office work including reception work at the company concentrates on work other than reception work that should be performed by humans (for example, tea making for visitors, cleaning in the office, etc.). can do.

Next, with reference to FIG. 3, the configuration of the information processing system including the information processing system that realizes the provision of the above-mentioned service, that is, the server 1 according to the embodiment of the information processing apparatus of the present invention will be described. ..
FIG. 3 is a diagram showing an example of a configuration of an information processing system including a server according to an embodiment of the information processing device of the present invention.

The information processing system shown in FIG. 3 includes a server 1, user terminals 2-1 to 2-n (n is an integer value of 1 or more), and reception terminals 3-1 to 3-m (m is an integer value of 1 or more). ) And the administrator terminal 4.
The server 1, the user terminal 2, the reception terminals 3-1 to 3-m, and the administrator terminal 4 are each connected to each other via a predetermined network N such as the Internet.

The server 1 is an information processing device managed by the service provider G, and appropriately communicates with each of the user terminals 2-1 to 2-n, the reception terminals 3-1 to 3-m, and the administrator terminal 4. However, various processes for realizing this service are executed.

Each of the user terminals 2-1 to 2-n is an information processing device operated by each of the users U1 to Un, and is composed of, for example, a smartphone, a tablet, a personal computer, or the like.
Hereinafter, when it is not necessary to individually distinguish each of the user terminals 2-1 to 2-n, these are collectively referred to as "user terminal 2".

Each of the reception terminals 3-1 to 3-m is an information processing device installed at each of the doors D1 to Dm as an entrance to each of the shared offices K1 to Km, and is composed of, for example, a tablet or the like. It is also possible to display the door code of each of the doors D1 to Dm on each of the reception terminals 3-1 to 3-m.
Hereinafter, when it is not necessary to individually distinguish each of the shared offices K1 to Km, the reception terminals 3-1 to 3-m, and the doors D1 to Dm, these are collectively referred to as "share office K" and "reception terminal 3". , And "Door D" respectively.

The administrator terminal 4 is an information processing device operated by the facility manager T, and is composed of, for example, a smartphone, a tablet, a personal computer, or the like.

The user U can use the service by using the user terminal 2 in which the dedicated application for the user of the service (hereinafter referred to as "dedicated application") is installed. In addition, the user U can also use this service from a dedicated site displayed by the browser function of the user terminal 2.
In the following, unless otherwise specified, when the expression "user U operates the user terminal 2" means any of the following. That is, it means that the user U activates the dedicated application installed on the user terminal 2 to perform various operations, or uses the service from the dedicated site displayed by the browser function of the user terminal 2. ..

In addition, the facility manager T can also use this service by using the manager terminal 4 in which the dedicated application is installed. In addition, the facility manager T can also use this service from a dedicated site displayed by the browser function of the manager terminal 4.
In the following, unless otherwise specified, when the expression "facility manager T operates the manager terminal 4" means any of the following. That is, the facility manager T activates the dedicated application installed on the administrator terminal 4 to perform various operations, or uses the service from the dedicated site displayed by the browser function of the administrator terminal 4. Means.

FIG. 4 is a block diagram showing an example of the hardware configuration of the server in the information processing system shown in FIG.

The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an input unit 16, and an output unit 17. A storage unit 18, a communication unit 19, and a drive 20 are provided.

The CPU 11 executes various processes according to the program recorded in the ROM 12 or the program loaded from the storage unit 18 into the RAM 13.
Data and the like necessary for the CPU 11 to execute various processes are also appropriately stored in the RAM 13.

The CPU 11, ROM 12 and RAM 13 are connected to each other via the bus 14. An input / output interface 15 is also connected to the bus 14. An input unit 16, an output unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

The input unit 16 is composed of, for example, a keyboard or the like, and inputs various information.
The output unit 17 is composed of a display such as a liquid crystal display, a speaker, or the like, and outputs various information as images or sounds.
The storage unit 18 is composed of a DRAM (Dynamic Random Access Memory) or the like, and stores various data.
The communication unit 19 communicates with other devices (for example, the user terminal 2, the reception terminal 3, the administrator terminal 4, etc. in FIG. 3) via the network N including the Internet.

A removable media 30 made of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately mounted on the drive 20. The program read from the removable media 30 by the drive 20 is installed in the storage unit 18 as needed.
Further, the removable media 30 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18.

Although not shown, the user terminal 2, the reception terminal 3, and the administrator terminal 4 in FIG. 3 can also have basically the same configuration as the hardware configuration shown in FIG. Therefore, the description of the hardware configuration of the user terminal 2, the reception terminal 3, and the administrator terminal 4 will be omitted.

By collaborating with the various hardware of the server 1 of FIG. 4 and the various software, it is possible to execute various processes including the office management process on the server 1. As a result, the service provider G can provide the above-mentioned service to the user U and the facility manager T.
"Office management process" means the process executed to provide the above-mentioned service.
Hereinafter, with reference to FIG. 5, a functional configuration for executing the office management process executed on the server 1 according to the present embodiment will be described.

FIG. 5 is a block diagram showing an example of a functional configuration for executing office management processing among the functional configurations of the information processing system of FIG. 3 including the server of FIG.

As shown in FIG. 5, in the CPU 11 of the server 1, when the execution of the office management process is controlled, the information management unit 101, the reception unit 102, the unlock control unit 103, and the display control unit 104 function. To do.
Further, a user DB 181 and an office DB 182 are provided in one area of the storage unit 18 of the server 1. The user DB 181 manages all information (hereinafter, referred to as "user information") regarding users of this service including user U and facility manager T. In the office DB 182, all information related to the shared office K (hereinafter referred to as "office information") is managed in association with information (for example, ID) that can uniquely identify the shared office K. Information indicating the reservation status of the shared office K (hereinafter referred to as "reservation status information"), information indicating the door code, and information indicating the setting passcode are all examples of office information.

The information management unit 101 stores and manages the user information in the user DB 181. Further, the information management unit 101 stores and manages office information including information indicating each of the door ID, the door code, and the setting passcode in the office DB 182.

The reception unit 102 accepts a reservation for use of the shared office K by the user U. Specifically, the reception unit 102 includes at least information (for example, an ID) that can uniquely identify the shared office K that the user terminal 2 wants to use and information that indicates the date and time that the user wants to use the office K. The information to be included (hereinafter referred to as "reservation request information") and the reservation status information of the target share office K are referred to, and if the reservation is not batting, the reservation is accepted.
In addition, the reception unit 102 accepts the visitor C for the user U at the share office K.

The unlock control unit 103 acquires the input passcode information transmitted from the user terminal 2, collates the input passcode with one or more set passcodes, and if a match is found, opens the door D. Perform unlocking control.

The display control unit 104 executes control for displaying various screens on the user terminal 2. Specifically, for example, the display control unit 104 executes control for displaying various screens including the reservation input screen, the usage time change screen, and the passcode input screen on the user terminal 2.

Next, a specific example of the UI (User Interface) of the user terminal of FIG. 3 will be described with reference to FIGS. 6 to 10.
FIG. 6 is a diagram showing a specific example of the home screen and the reservation screen among the specific examples of the UI of the user terminal of FIG.

FIG. 6A shows a specific example of the home screen in the UI of the user terminal 2. The home screen is composed of display areas F1 and F2.
The home screen can be displayed by performing an operation (for example, a tap operation) of pressing the button B1 labeled "home" among the three operation buttons arranged in the display area F2.
In the display area F1, a list of doors D that the user U can unlock using the user terminal 2 is displayed. Specifically, for example, in the example of FIG. 6A, it is shown that the user U can unlock at least the doors D1 to D5 by using the user terminal 2.
The display area F1 can be scrolled up and down by an operation of the user U (for example, a swipe operation). Therefore, the door D that can be unlocked by using the user terminal 2 may exist other than the doors D1 to D5 shown in FIG. 6 (A).
The user U can display detailed information of the selected door D by performing an operation of selecting one of the doors D displayed in the display area F1 (for example, a swipe operation and a tap operation).

FIG. 6B shows a specific example of the reservation screen in the UI of the user terminal 2. The reservation screen is composed of display areas F1 and F2.
The reservation screen can be displayed by performing an operation (for example, a tap operation) of pressing the button B2 labeled "reservation" among the three operation buttons arranged in the display area F2.
In the display area F1, a list of types of shared office K that the user U can make a reservation using the user terminal 2 is displayed. Specifically, for example, in the example of FIG. 6B, the user U uses the user terminal 2 to select at least a “meeting room” type shared office K and a “coworking” type shared office K. It has been shown that it can be done. The "meeting room" type shared office K means a facility provided with a meeting room as equipment of the shared office K.
The display area F1 can be scrolled up and down by an operation of the user U (for example, a swipe operation). Therefore, the type of shared office K that can be selected by the user U may exist other than the "meeting room" type and the "coworking" type shown in FIG. 6 (B).
The user U starts an operation for reserving the selected shared office K by performing an operation of selecting one of the types of the shared office K displayed in the display area F1 (for example, a swipe operation and a tap operation). can do.

FIG. 7 is a diagram showing a specific example of the reservation operation of the shared office among the specific examples of the UI of the user terminal of FIG.

When any one of the types of the shared office K displayed on the reservation screen of FIG. 6 (B) is selected, the pop-up screen H1 shown in FIG. 7 (A) is displayed. Here, it is assumed that the "meeting room" type is selected as the type of the shared office K.
On the pop-up screen H1, the button B11 described as "reservation input (base selection)", the button B12 described as "reservation input (address selection)", and "cancel" are described as "Menu". A button is displayed.
The user U performs an operation of pressing the button B11 (for example, a tap operation) when selecting the shared office K to be reserved from the "base", and an operation of pressing the button B12 when selecting from the "address" (for example, a tap operation). For example, tap operation). Further, when canceling the type selected on the reservation screen of FIG. 6B (that is, the "meeting room" type), the user U presses the button labeled "Cancel". As a result, the reservation screen shown in FIG. 6B can be displayed again.

When the button B11 is selected from the buttons B11 and B12 displayed on the pop-up screen H1 of FIG. 7A, the screen shown in FIG. 7B is displayed.
In FIG. 7B, the base names of the “meeting room” type shared office K that can be selected by the user U are displayed in a list. Specifically, for example, in FIG. 7B, "Shimbashi Office" and "Marunouchi Office" can be selected and displayed as the base names of the "meeting room" type shared office K that can be selected by the user U. Has been done. The user U performs an operation (for example, a tap operation) of selecting a desired address 1 as the address indicating the shared office K to be reserved.
The list of base names of the shared office K, which is selectably shown in FIG. 7B, can be scrolled up and down by an operation of the user U (for example, a swipe operation). Therefore, the base name of the shared office K that can be selected by the user U may exist other than the address that is selectably shown in FIG. 7 (B).

Further, when the button B12 is selected from the buttons B11 and B12 displayed on the pop-up screen H1 of FIG. 7A, the screen shown in FIG. 7C is displayed.
FIG. 7C displays a list of addresses of the “meeting room” type shared office K that can be selected by the user U. Specifically, for example, in FIG. 7C, the addresses of the "meeting room" type shared office K that can be selected by the user U are "6-chome, Shinbashi, Minato-ku ..." and "1 Marunouchi, Chiyoda-ku.""Chome..." is displayed as selectable. The user U performs an operation (for example, a tap operation) of selecting a desired address 1 as the address indicating the shared office K to be reserved.
The list of addresses of the shared office K, which is selectably shown in FIG. 7C, can be scrolled up and down by an operation of the user U (for example, a swipe operation). Therefore, the address of the shared office K that can be selected by the user U may exist other than the address that is selectably shown in FIG. 7 (C).

8 and 9 are diagrams showing a specific example of the reservation input screen among the specific examples of the UI of the user terminal of FIG.

When any one of the base names or addresses of the shared office K shown on the screen of FIGS. 7 (B) or 7 (C) is selected, FIGS. 8 (A) and 8 (B) The reservation input screen shown in is displayed. Here, it is assumed that "Shimbashi Office" is selected as the base name of the share office K.
The screens shown in FIGS. 8A and 8B are vertically continuous screens, and can be scrolled in the vertical direction by an operation of the user U (for example, a swipe operation).

FIG. 8A shows information showing the “desired reservation date”, the “equipment type”, the “base name”, the “equipment”, and the “plan view” as part of the reservation input screen. Is displayed. In the "desired reservation date", the date on which the user U desires to make a reservation is displayed so as to be selectable. In the example of FIG. 8A, "2019-07-12" (July 12, 2019) is selected. In the "equipment type", the type of the shared office K that the user U wants to make a reservation for is displayed. In the example of FIG. 8A, the "meeting room" type already selected on the screen of FIG. 6B is displayed. In the "base name", the base name of the share office K for which the user U wishes to make a reservation is displayed. In the example of FIG. 8A, the "Shimbashi Office" already selected on the screen shown in either FIG. 7A or FIG. 7B is displayed. In the "equipment", the size, fee, and the like of the conference room for which the user U wants to make a reservation can be selected and displayed as detailed information of the equipment of the shared office K for which the user U wants to make a reservation. In the example of FIG. 8A, "(middle) conference room 1,500 yen / hour conference room" is selected. In the "plan view", a plan view of the share office K for which the user U wishes to make a reservation is displayed.

In FIG. 8B, information indicating each of the “equipment image” and the “reservation status” is displayed as a part of the reservation input screen. In the "equipment image", a captured image of the equipment of the shared office K that the user U wishes to make a reservation for is displayed. In the "reservation status", the reservation status of the equipment of the shared office K that the user U wishes to make a reservation is displayed. In the example of FIG. 8A, "1" indicating the number of already reserved cases and the availability of reservations for each time zone are displayed. Specifically, for example, in the time zone from "17:45", the button B21 marked with "◯" indicating that reservation is possible is displayed. Therefore, the user U can make a reservation for the time zone from "17:45" by pressing the button B21.

Any one of one or more buttons indicating the start time of the time zone in which the user U desires to make a reservation (hereinafter referred to as "reservation start time") shown in the "reservation status" of FIG. 8 (B). When the button of is pressed, the screen H2 shown in FIG. 9A is displayed. Here, it is assumed that the user U has pressed the button B21 described as "17:45" among the buttons indicating the reservation start time.

FIG. 9A shows an example of a screen displayed when the button B21 marked “17:45” is pressed. That is, when the button B21 shown in FIG. 8B is pressed, the screen H2 for selecting the end time of the time zone in which the user U desires to make a reservation (hereinafter referred to as "reservation end time") is displayed. To. In the example of FIG. 9A, "18:00" is selected as the reservation end time. When the reservation end time is selected on the screen H2, guidance texts such as "Reservation for seat No. 1 will start from 17:45. Please select the reservation end time." And "Reservation end time 18:00" Is displayed on the pop-up screen H3. As a result, the user U can easily set the time zone in which the reservation is desired.

FIG. 9B shows an example of a screen displayed after the reservation end time is selected and determined on the screen shown in FIG. 9A. That is, when the reservation end time is selected, a button marked with "Yes" and a button marked with "No" are displayed along with a guidance message such as "Do you want to unlock during the reserved time?" Will be done. As a result, the user U can select whether or not to unlock the door D at the time zone in which the reservation is desired.

FIG. 10 is a diagram showing a specific example of the reservation confirmation screen and the reservation detail screen among the specific examples of the UI of the user terminal of FIG.

In FIG. 10A, as a reservation confirmation screen, along with guidance texts such as "reservation confirmation" and "please confirm the reservation details", "reservation date and time", "equipment type", and "base name" are displayed. "Equipment" and "plan view" are displayed. In the "reservation date and time", the date and time when the user U makes a reservation is displayed. In the example of FIG. 10A, "2019-07-12 17:45" (17:45 on July 12, 2019) is displayed as the "reservation date and time". In the "equipment type", the type of equipment of the shared office K reserved by the user U is displayed. In the example of FIG. 10A, the "meeting room" type already selected on the screen of FIG. 6B is displayed. In the "base name", the base name of the shared office K reserved by the user U is displayed. In the example of FIG. 10A, the "Shimbashi Office" already selected on the screen shown in either FIG. 7A or FIG. 7B is displayed. In the "equipment", the size, fee, and the like of the conference room for which the reservation is desired are displayed as detailed information of the equipment of the shared office K reserved by the user U. In the example of FIG. 10A, "(middle) conference room 1,500 yen / hour conference room" is displayed. In the "plan view", a plan view of the shared office K reserved by the user U is displayed.

In FIG. 10B, information indicating each of the “base name”, the “equipment image”, and the “seat type” is displayed as the reservation details screen. In the "base name", the base name of the shared office K reserved by the user U is displayed. In the example of FIG. 10B, "Shimbashi Office" is displayed. In the "base image", the captured image of the share office K that the user U wants to make a reservation for is displayed. In "Seat type", the size and price of the conference room to be reserved are displayed. In the example of FIG. 10B, "(middle) conference room 1,500 yen / hour conference room" is displayed. Further, in the "equipment type image", an image (not shown) showing the type of equipment is displayed.

Further, although not shown, the user terminal 2 can display a usage time change screen for advancing the reservation start time or extending the reservation end time. In addition, a screen for inputting a comment from user U, a screen for reserving equipment having the same seat type, a screen for reserving equipment having the same base (that is, shared office K), etc. It can also be displayed.

Next, the service provider G who provides this service, the facility manager T who manages the shared office K as a user of this service, and the user U who reserves and uses the shared office K as a user of this service. The relationship between
FIG. 11 is an image diagram showing the relationship between the service provider, the facility manager, and the user.

Service provider G issues an account to a person who uses this service, associates office information, specifies a transfer account such as a fee paid by a person who uses this service, sets a fee for each account, and shares an office. Set the fee for each K. In the "association of office information", the office information is associated with the information (for example, ID) that can uniquely identify the shared office K. These processes performed by the service provider G are performed in a state where the transparency of the sales amount and the profit amount for each facility manager T and each share office K is maintained.

The facility manager T sets a brand name and a plan name for the share office K, which is a base managed by the facility manager T. In addition, the facility manager T associates office information. Here, the office information includes monthly usage fee, initial cost (cost set at the time of registration), campaign, pay-as-you-go billing, equipment, contents described in the questionnaire column, and the like.
The "campaign" includes information such as free initial cost from October 0 to the end of October, and discounts such as monthly free.
The survey section contains information such as the name, company name, phone number, date of birth, gender, and where you learned about the brand.
Further, when the reservation is made by the user U, the facility manager T is presented with information indicating that the reservation has been completed (or “reservation completion information”). The presentation to the effect that the reservation has been completed may be presented directly to the user U (for example, by e-mail) from the administrator terminal 4 of the facility manager T, or presented to the user U via the server 1 (for example, e-mail or the like). May be done.
Further, the facility manager T manages information such as the sales amount, the profit amount, and the utilization rate for each share office K, and provides the necessary information to the server 1. By operating the manager terminal 4, the facility manager T can unlock the door D of the shared office K managed by the facility manager T even from a remote location.

The user U operates the user terminal 2 to download the dedicated application. User U inputs information about the credit card at the time of the first reservation. Information about your credit card can be changed or deleted.
User U can perform a search using the brand and base of the shared office K as a key. Search results also include the amount charged.
When the reservation completion information is presented from the server 1 or the administrator terminal 4 to the user terminal 2, a receipt is issued in the name of the share office K (for example, the base name). Specifically, for example, a URL from which the receipt can be downloaded is displayed on the user terminal 2.
When the user U makes a reservation for the shared office K, the amount charged at the time of the reservation is displayed on the user terminal 2.
Here, when the user U wishes to cancel the reservation, the cancellation is accepted based on, for example, the following policy. That is, regarding the monthly usage fee, if the cancellation is made by the end of the registration month, the amount payable by the user U is the full amount of the usage fee for that month. The pay-as-you-go rate is "50%" if the cancellation is made one day before the cancellation date, and "100%" if the cancellation is made on the day of cancellation.

FIG. 12 is a diagram showing a specific example of sales amount management performed on the service provider side.

As described above, since the service provider G needs to maintain the transparency of the sales amount and the profit amount for each facility manager T and each share office K, for example, the sales amount is calculated by using the following method. Manage.
FIG. 12A shows statistical information showing the sales amount and the like for each shared office K among the facility information managed by the server 1. The statistical information includes information on the period covered by the statistics and information indicating the number of users, sales amount, gross profit, and status for each shared office K.
Specifically, for example, in the shared office K1, the number of users is "200", the sales amount is "¥ 000 〇 〇", the gross profit is "¥ 000 〇 〇", and the status is "charged". It is shown. In addition, it is shown that the share office K2 has "200 users", sales amount of "¥ 000 000", gross profit of "¥ 000 000", and status of "provisional sales". There is. In addition, it is shown that the share office K3 has "200 users", sales amount of "¥ 000 000", gross profit of "¥ 000 000", and status of "provisional sales". There is.

FIG. 12B shows a specific example of the actual sales processing performed on the service provider G side. Of the statistical information shown in FIG. 12 (A), for the share office K whose sales status is "provisional sales", the process of making sales by making the transaction a formal settlement is performed.
Specifically, for example, among the shared offices K1 to K3 shown in FIG. 12 (A), the sales status of the shared office K1 is "charged", but the sales of the shared offices K2 and K3 The status of is "Temporary sales". Here, when processing to make sales as a formal settlement for transactions with share offices K2 and K3, the share office whose sales status is "temporary sales" on the search screen H5 shown in FIG. 12 (B). Extract K. Then, with respect to the extracted shared offices K2 and K3, after checking the check button B31, the button B32 labeled as "actual sales" is pressed. As a result, the sales status of the shared offices K2 and K3 is updated from "provisional sales" to "charged".

FIG. 13 is a diagram showing a specific example of the process of newly registering a shared office.

When the service provider G or the facility manager T newly registers the shared office K, various items indicating facility information shown on the registration screen shown in FIG. 13 (hereinafter referred to as “facility registration screen”). Perform the operation to enter.
Specifically, for example, as facility information, the base setting, equipment name, entry terminal classification / entry terminal ID, exit terminal classification / exit terminal ID, expiration date extension (before), expiration date extension (after), as shown in FIG. Information indicating the unlocking range (distance), MAC address (Media Access Control address), and Buffer is input.

FIG. 14 is a diagram showing a specific example of the top screen among the screens displayed on the administrator terminal.

On the top screen displayed on the manager terminal 4 of the facility manager T, information indicating the reservation status and usage status of the shared office K managed by the facility manager T is displayed.
The number of cases currently alive as a reservation (“48” in the example of FIG. 14) is displayed on the button B41 described as “reservation active”. Further, the number of canceled reservations (“2” in the example of FIG. 14) is displayed on the button B42 marked as “reservation canceled”. The number of cases in which the use of the shared office K by the user U is completed (“80” in the example of FIG. 14) is displayed on the button B43 marked as “facility used”.

Specifically, for example, when the facility manager T presses the button B41 labeled "reservation active", a screen (not shown) for selecting each of "base" and "plan" as search conditions is displayed. Will be done. Then, the share office K that matches these search conditions is displayed. In the example shown in FIG. 14, as a search result, the shared office K whose base name is "Roppongi Office", the equipment is "meeting room", and the reservation time zone is "2/22 15: 00-16: 00" is It is displayed.

Further, for example, when the facility manager T presses the button B42 marked as "reservation canceled", a screen (not shown) for selecting each of "base" and "plan" as search conditions is displayed. .. Then, the share office K that matches these search conditions is displayed. In the example shown in FIG. 14, as a search result, the base name is "Roppongi Office", the equipment is "meeting room", and the canceled reservation time zone is "2/19 12: 00-14: 00". Office K is displayed.

Further, for example, when the facility manager T presses the button B43 marked as "facility used", "number of reservations", "sales", and "gross profit" are displayed as search conditions, respectively.

FIG. 15 is a diagram showing a specific example of the equipment registration screen among the screens displayed on the administrator terminal.

The facility manager T can register the equipment of the shared office K by using the manager terminal 4. FIG. 15 shows an example of registering the equipment having the equipment name input on the facility registration screen of FIG.
When the facility manager T registers the equipment of the shared office K, the screen for registering the equipment of the shared office K (hereinafter referred to as “equipment registration screen”) shown in FIG. 15 is displayed on the administrator terminal 4. To. On the equipment registration screen, information indicating the equipment name, equipment image, linked shared office, cancelable period, reservation start date and time, and reservation end date and time, button B52 labeled "update", and "delete" are displayed. The written button B53 is displayed.
The "linked share office" can be selected by pressing the check button B51 for selecting the linked share office K.
When the button B52 is pressed, the equipment information of the shared office K is updated to the information input on the equipment registration screen. Further, when the button B53 is pressed, the displayed information on the equipment of the shared office K is deleted.

FIG. 16 is a diagram showing a specific example of the plan registration screen among the screens displayed on the administrator terminal.

The facility manager T can register the plan of the shared office K by using the manager terminal 4. FIG. 16 shows an example of registering a plan of a shared office K having a brand name input on the facility registration screen of FIG.
When the facility manager T registers the plan of the shared office K, the screen for registering the plan of the shared office K (hereinafter referred to as “plan registration screen”) shown in FIG. 16 is displayed on the manager terminal 4. To. On the plan registration screen, information indicating the brand name, plan name, billing system selection, available range, available time, billing cycle, billing time unit, campaign, and discount, and "additional equipment" are written. Button B61 and button B62 labeled "Register" are displayed.
In the "plan name", enter the plan name desired by the facility manager T. "Billing system selection" selects at least one of "monthly amount" and "pay-as-you-go". Select one or more equipment for "Available range". For "Available time", enter the available days of the week and the time zone. If you select "Apply all time zones", all time zones will be selected at once. For the "billing cycle", for example, a period such as "1 week to 1 month" is selected. For the "billing time unit", for example, a time such as "15 minutes to 1 hour" is selected. For the "campaign", for example, a period from the start date "2019/2/15 15:00" to the end date "2019/2/28 15:00" is set. For "Discount", enter the amount to be discounted. By pressing the button B61 labeled "Add equipment", it is possible to additionally register the equipment that can be rented and the rental fee thereof. In the example of FIG. 16, "microphone ¥ 300" and "projector ¥ 700" are already registered. By pressing the button B62 labeled "Register", the plan can be registered.

Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, and the like within the range in which the object of the present invention can be achieved are included in the present invention. Consider it as.

For example, the above-described embodiment describes a method of reserving a shared office, a conference room, a conference space, and a coworking space as a "space", but this is merely an example. That is, the "space" in the present invention may be a space that can be shared by a plurality of users U, and may be, for example, a rental space, a rental studio, a rental box, a rental locker, or the like.

Further, for example, in the above-described embodiment, one or more passcodes required for unlocking the door D are preset, but the subject for setting the passcode is not particularly limited. For example, after the default passcode is set on the server 1 side, the passcode may be changed on the user terminal 2 side, or the passcode may be set on the user terminal 2 side from the beginning.

Further, for example, in the above-described embodiment, the server 1 is configured to execute the control for unlocking the door D, but this is merely an example. For example, the reception terminal 3 may execute a control to unlock the door D, or the door D itself may execute a control to unlock the door D. In this case, the user terminal 1 and the reception terminal 3 or the door D directly communicate with each other to collate the passcode input to the user terminal 1. The communication between the user terminal 1 and the reception terminal 3 or the door D is not particularly limited. For example, communication technologies such as NFC (Near Field Communication) (registered trademark), Bluetooth (registered trademark), and Wi-Fi can be adopted.

Further, for example, in the above-described embodiment, the QR code (registered trademark) is adopted as the door code, but this is merely an example. As an identifier that can uniquely identify the door D, an identifier other than the QR code (registered trademark) such as a barcode may be adopted.

Further, for example, the door D that the user U is trying to unlock may be specified based on the information indicating the positions of the user U and the door D without displaying the identifier that can uniquely identify the door D. .. As information indicating the positions of the user U and the door D, for example, GPS (Global Positioning System) position information can be used.

Further, for example, in the above-described embodiment, when the user U inputs a passcode to the user terminal 2, verification is performed and the door D is unlocked, but this is only an example. For example, the door D can be unlocked by biometric authentication such as so-called face authentication or fingerprint authentication without inputting a passcode. Furthermore, the door D can be unlocked by some kind of authentication method, not limited to biometric authentication.

Further, in the "automatic reception" in the above-described embodiment, it is stated that the reception of the visitor C can be completed only by the operation of the visitor C with respect to the reception terminal 3 installed at the entrance of the share office K. Not limited.
For example, the reception of visitor C can be completed only by operating the visitor C on the dedicated application installed on the smartphone of the visitor C or the dedicated site displayed by the browser function of the smartphone of the visitor C. You may do so. As a result, the convenience of the visitor C can be further improved.

Further, the system configuration shown in FIG. 3 and the hardware configuration of the server 1 shown in FIG. 4 are merely examples for achieving the object of the present invention, and are not particularly limited.

Further, the functional block diagram shown in FIG. 5 is merely an example and is not particularly limited. That is, it suffices if the information processing system is provided with a function capable of executing the above-mentioned series of processes as a whole, and what kind of functional block is used to realize this function is not particularly limited to the example of FIG. ..

Further, the location of the functional block is not limited to FIG. 5, and may be arbitrary.
For example, in the example of FIG. 5, the above-mentioned office management process is configured to be performed on the server 1 side, but the present invention is not limited to this, and at least one of the office management processes is performed on the user terminal 2 side or the administrator terminal 4 side. The part may be done.
That is, the functional block required for executing the office management process is configured to be provided on the server 1 side, but this is only an example. At least a part of the functional blocks arranged on the server 1 side may be provided on the user terminal 2 side or the administrator terminal 4 side.

Further, the series of processes described above can be executed by hardware or software.
Further, one functional block may be configured by a single piece of hardware, a single piece of software, or a combination thereof.

When a series of processes are executed by software, the programs constituting the software are installed on a computer or the like from a network or a recording medium.
The computer may be a computer embedded in dedicated hardware.
Further, the computer may be a computer capable of executing various functions by installing various programs, for example, a general-purpose smartphone or a personal computer in addition to a server.

The recording medium containing such a program is not only composed of a removable medium (not shown) distributed separately from the device main body in order to provide the program to the advertiser, but also advertises in a state of being preliminarily incorporated in the device main body. It is mainly composed of provided recording media and the like.

In the present specification, the steps for describing a program to be recorded on a recording medium are not only processed in chronological order but also in parallel or individually, even if they are not necessarily processed in chronological order. It also includes the processing to be executed.
Further, in the present specification, the term of the system means an overall device composed of a plurality of devices, a plurality of means, and the like.

Summarizing the above, the information processing apparatus to which the present invention is applied need only have the following configuration, and various various embodiments can be taken.
That is, the information processing device to which the present invention is applied (for example, the server 1 in FIG. 5) is
A user who enables the use of the predetermined space for the first information (for example, the door ID of FIG. 1) that can uniquely identify the entrance (for example, the door D of FIG. 1) of the predetermined space (for example, the shared office K of FIG. 1). A management means (for example, the information management unit 101 of FIG. 5) that manages the second information (for example, the setting passcode of FIG. 1) that can uniquely identify (for example, the user U) in association with each other.
As a control for unlocking the locked entrance, an unlocking control for unlocking the entrance when the second information is authenticated (for example, collation of an input passcode with a set passcode) is performed. Means (for example, unlocking control unit 103 in FIG. 5) and
To be equipped.

As a result, the entrance is unlocked by authenticating the second information that can uniquely identify the user who can use the predetermined space. As a result, unmanned unlocking can be realized, so that it is possible to provide a space that is highly convenient for the user and easy for management work.

Further, the first information can be indicated by a predetermined identifier including a two-dimensional code (for example, a QR code (registered trademark)).

Thereby, the convenience of the user can be further improved.

Further, a reception means (for example, the reception unit 102 in FIG. 5) for receiving a reservation for use by the user in a predetermined time zone (for example, a reservation time zone) of the predetermined space is further provided.
The unlock control means can execute control to unlock the entrance when the second information is authenticated in the predetermined time zone.

As a result, when the user is accepted to make a reservation for using the predetermined space in the predetermined time zone and the second information is authenticated in the predetermined time zone, the entrance is unlocked. As a result, the entrance can be prevented from being unlocked except during the reserved predetermined time zone.

Further, an unlockable time zone serving as a buffer can be provided at least one before and after the predetermined time zone.

As a result, a time zone serving as a buffer is provided at least one before and after the predetermined time zone reserved by the user. As a result, the convenience of the user can be further improved.

In addition, the reception means
Visitors to the user can be further accepted in the predetermined space.

As a result, the reception means accepts the visitor to the user in the predetermined space, so that the reception of the visitor in the predetermined space can be unmanned.

Further, when the identifier indicating the first information is read, the display control means (for example, the display control unit 104 of FIG. 5) that executes the control to display a predetermined input screen (for example, the passcode input screen of FIG. 1) is further added. Prepare,
The management means manages one or more first passcodes as the second information in association with the first information.
In the unlocking control means, as authentication of the second information, the second passcode (for example, the input passcode of FIG. 1) input to the input screen is managed by the management means. If a match with any of the passcodes is found, the entrance can be unlocked.

As a result, the entrance is unlocked when the second passcode entered on the input screen displayed by reading the identifier indicating the first information is authenticated. As a result, it is possible to provide a space that is highly convenient for the user and easy for management work.

Further, the second information can be used as the biometric information of the user.

As a result, the entrance is unlocked by authenticating the biometric information that can uniquely identify the user who can use the predetermined space. As a result, it is possible to provide a space that is highly convenient for the user and easy for management work.

1 ... server, 2,2-1 to 2-n ... user terminal, 3,3-1 to 3-m ... reception terminal, 4 ... administrator terminal, 11 ... CPU, 12 ... ROM, 13 ... RAM, 14 ... bus, 15 ... input / output interface, 16 ... input unit, 17 ... output unit, 18 ... storage unit, 19 ... -Communication unit, 20 ... drive, 30 ... removable media, 101 ... information management unit, 102 ... reception unit, 103 ... unlocking control unit, 104 ... display control unit, 181 ... User DB, 182 ... Office DB, G ... Service provider, U, U1 to Un ... User, K, K1 to Km ... Shared office, D, D1 to Dm ...・ Door, T ・ ・ ・ Facility manager, I ・ ・ ・ Icon, F ・ ・ ・ Display area, H ・ ・ ・ Screen, B ・ ・ ・ Button, N ・ ・ ・ Network, SS ・ ・ ・ Step

Claims (5)

A management means for managing the first information that can uniquely identify the entrance of the predetermined space and the second information that can uniquely identify the user who can use the predetermined space.
As a control for unlocking the entrance in the locked state, an unlock control means for unlocking the entrance when the second information is authenticated.
To prepare
Information processing device. The first information is indicated by a predetermined identifier including a two-dimensional code.
The information processing device according to claim 1. Further provided with a reception means for receiving a reservation for use by the user in a predetermined time zone of the predetermined space.
The unlocking control means executes a control for unlocking the entrance when the second information is authenticated in the predetermined time zone.
The information processing device according to claim 1 or 2. An unlockable time zone serving as a buffer is provided at least one before and after the predetermined time zone.
The information processing device according to claim 3. The reception means
Further accepting visitors to the user in the predetermined space.
The information processing device according to claim 3.

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