WO2022135165A1 - Procédé et système d'interaction de véhicule, et véhicule ayant une fonction d'interaction extérieure de véhicule - Google Patents

Procédé et système d'interaction de véhicule, et véhicule ayant une fonction d'interaction extérieure de véhicule Download PDF

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Publication number
WO2022135165A1
WO2022135165A1 PCT/CN2021/136775 CN2021136775W WO2022135165A1 WO 2022135165 A1 WO2022135165 A1 WO 2022135165A1 CN 2021136775 W CN2021136775 W CN 2021136775W WO 2022135165 A1 WO2022135165 A1 WO 2022135165A1
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WIPO (PCT)
Prior art keywords
interaction
vehicle
display
information
reserved
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PCT/CN2021/136775
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English (en)
Chinese (zh)
Inventor
李昌远
张皓
Original Assignee
北京航迹科技有限公司
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Publication of WO2022135165A1 publication Critical patent/WO2022135165A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0639—Item locations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry

Definitions

  • the present application belongs to the field of travel reservations, and in particular relates to a vehicle interaction method and system, and a vehicle with an external interaction function.
  • Booking a trip means that a user places an order through a mobile terminal, such as a mobile phone, etc., and then operates a vehicle to pick up passengers at the starting point in the order.
  • a mobile terminal such as a mobile phone, etc.
  • One aspect of the present application provides a vehicle interaction method.
  • the method is applied to a user terminal, and the method includes: acquiring the position information of the reserved vehicle; sending the position information to a server, so as to determine whether the position information satisfies a preset condition through the server;
  • a first interaction identifier is displayed on the user terminal, wherein the first interaction identifier corresponds to the second interaction identifier displayed on the display device of the reserved vehicle, and the second interaction identifier is used for The reserved vehicle is identified.
  • the system is applied to a user terminal, and the system includes: a first acquisition module for acquiring the position information of the reserved vehicle; a first sending module for sending the position information to a server, so as to determine the position through the server Whether the information satisfies a preset condition; a first display module, configured to display a first interaction mark on the user terminal when the preset condition is met, wherein the first interaction mark and the reserved vehicle
  • the second interaction identification displayed on the display device corresponds to the second interaction identification, and the second interaction identification is used to identify the reserved vehicle.
  • the method is applied to a server, and the method includes: acquiring position information of a reserved vehicle; based on the position information, judging whether the distance between the position of the reserved vehicle and the pick-up point of the reservation order corresponding to the reserved vehicle is less than a predetermined distance. Set a distance threshold; if yes, display a second interactive sign through the display device set on the reserved vehicle; and send prompt information to the user terminal corresponding to the reservation order; wherein, the prompt information is used to indicate the user terminal A first interaction identification is displayed, the second interaction identification corresponds to the first interaction identification, and the second interaction identification is used to identify the reserved vehicle.
  • the system is applied to a server, and the system includes: a second acquisition module for acquiring the position information of the reserved vehicle; a second judgment module for judging the position of the reserved vehicle and the reserved vehicle based on the position information Whether the distance between the pick-up point of the reservation order corresponding to the vehicle is less than the preset distance threshold; the second display module is used for whether the distance between the location of the reserved vehicle and the pick-up point of the reservation order corresponding to the reserved vehicle is less than the predetermined distance
  • the second interactive sign is displayed through the display device set on the reserved vehicle; and the sending module is used to send prompt information to the user terminal corresponding to the reserved order; wherein, the prompt information is used for The user terminal is instructed to display a first interaction mark, the second interaction mark corresponds to the first interaction mark, and the second interaction mark is used to identify the reserved vehicle.
  • the vehicle includes a control module and a display device; the control module can be used to control the display device to be turned on or off; the display device can be It is used for displaying a second interactive logo when it is turned on; wherein, the second interactive logo corresponds to the first interactive logo displayed on the user terminal, and the second interactive logo is used to identify the vehicle.
  • the apparatus includes a processor and a storage device, the storage device is used for storing instructions, and when the processor executes the instructions, the vehicle interaction method is implemented.
  • Another aspect of the present application provides a computer-readable storage medium, where the storage medium stores computer instructions that, when executed by a processor, implement the vehicle interaction method.
  • FIG. 1 is a schematic diagram of an application scenario of a vehicle interaction system according to some embodiments of the present application
  • FIG. 2 is an exemplary flowchart of a vehicle interaction method according to some embodiments of the present application.
  • FIG. 3 is an exemplary flowchart of determining a display feature of a first interaction marker according to some embodiments of the present application
  • FIG. 4 is an exemplary flowchart of a vehicle interaction method according to some embodiments of the present application.
  • FIG. 5 is an exemplary block diagram of a vehicle interaction system according to some embodiments of the present application.
  • FIG. 6 is an exemplary block diagram of a vehicle interaction system according to other embodiments of the present application.
  • system means for distinguishing different components, elements, parts, parts or assemblies at different levels.
  • device means for converting components, elements, parts, parts or assemblies to different levels.
  • FIG. 1 is a schematic diagram of an application scenario of a vehicle interaction system according to some embodiments of the present application.
  • the application scenario may include a server 110 , a network 120 , a user terminal 130 , and a storage device 140 .
  • server 110 may include processing device 112 .
  • the vehicle interaction system 100 may display an interaction logo on a user terminal or a display device of a vehicle by implementing the methods and/or processes disclosed in this application, so as to facilitate the user to find the reserved vehicle.
  • the vehicle interaction system 100 can be applied to online-to-offline service application scenarios, such as online car-hailing travel, autonomous vehicle travel, and the like.
  • the server 110 may obtain the location information of the reserved vehicle; the server 110 may, based on the location information, determine whether the distance between the location of the reserved vehicle and the pick-up point of the reserved order corresponding to the reserved vehicle is less than a preset distance threshold; If so, the server 110 may display the second interactive sign through the display device provided on the reserved vehicle; and the server 110 may send prompt information to the user terminal corresponding to the reservation order.
  • the second interaction identifier is used to identify the reserved vehicle.
  • the user terminal 130 can obtain the position information of the reserved vehicle; the user terminal 130 can judge whether the position information satisfies the preset condition; if the preset condition is met, the user terminal 130 can display the first interactive logo .
  • the first interaction identifier corresponds to the second interaction identifier displayed on the display device of the reserved vehicle, and the second interaction identifier is used to identify the reserved vehicle.
  • the server 110 may be used to process information and/or data related to vehicle interaction, for example, obtain location information of the reserved vehicle, and determine whether to display the second interaction identifier through the display device based on the location information.
  • server 110 may be a single server or a group of servers.
  • the server farm may be centralized or distributed (eg, server 110 may be a distributed system).
  • server 110 may be local or remote.
  • the server 110 may access information and/or data stored in the storage device 140 , the user terminal 130 through the network 120 .
  • the server 110 may be directly connected to the storage device 140, the user terminal 130 to access stored information and/or data.
  • server 110 may be implemented on a cloud platform.
  • the cloud platform may include a private cloud, a public cloud, a hybrid cloud, a community cloud, a distributed cloud, an inter-cloud, multiple clouds, etc., or any combination of the foregoing examples.
  • server 110 may include processing device 112 .
  • Processing device 112 may process data and/or information obtained from other devices or system components. The processor may execute program instructions based on such data, information and/or processing results to perform one or more of the functions described herein.
  • processing device 112 may include one or more sub-processing devices (eg, a single-core processing device or a multi-core multi-core processing device).
  • the processing device 112 may include a central processing unit (CPU), an application specific integrated circuit (ASIC), an application specific instruction processor (ASIP), a graphics processor (GPU), a physical processor (PPU), a digital signal processor ( DSP), field programmable gate array (FPGA), programmable logic circuit (PLD), controller, microcontroller unit, reduced instruction set computer (RISC), microprocessor, etc. or any combination of the above.
  • CPU central processing unit
  • ASIC application specific integrated circuit
  • ASIP application specific instruction processor
  • GPU graphics processor
  • PPU physical processor
  • DSP digital signal processor
  • FPGA field programmable gate array
  • PLD programmable logic circuit
  • controller microcontroller unit, reduced instruction set computer (RISC), microprocessor, etc. or any combination of the above.
  • Network 120 may connect components of the system and/or connect portions of the system with external resources.
  • the network 120 enables communication between the various components and with other components outside the system, facilitating the exchange of data and/or information.
  • the network 120 may be any one or more of a wired network or a wireless network.
  • the network 120 may include a cable network, a fiber optic network, a telecommunications network, the Internet, a local area network (LAN), a wide area network (WAN), a wireless local area network (WLAN), a metropolitan area network (MAN), a public switched telephone network (PSTN) , Bluetooth network, ZigBee network (ZigBee), near field communication (NFC), intra-device bus, intra-device line, cable connection, etc.
  • LAN local area network
  • WAN wide area network
  • WLAN wireless local area network
  • MAN metropolitan area network
  • PSTN public switched telephone network
  • Bluetooth network ZigBee network
  • ZigBee near field communication
  • intra-device bus intra-device
  • network 120 may include one or more network access points.
  • network 120 may include wired or wireless network access points, such as base stations and/or network switching points 120-1, 120-2, . . . , through which one or more components of system 100 may connect to network 120. to exchange data and/or information.
  • the server 110 may acquire the position information of the reserved vehicle from the user terminal 130 and/or the storage device 140 through the network 120 .
  • user terminal 130 may be a person, tool, or other entity directly related to the online-to-offline service request.
  • the user may be a service requester, for example, the user may initiate a vehicle reservation request through the user terminal 130 .
  • “user”, “reservation user”, and “passenger” are used interchangeably.
  • the user terminal 130 may include a mobile device 130-1, a tablet computer 130-2, a smart TV 130-3, a laptop computer 130-4, etc., or any combination thereof.
  • the mobile device 130-1 may include a smart home device, a wearable device, a smart mobile device, a virtual reality device, an augmented reality device, the like, or any combination thereof.
  • smart home devices may include smart lighting devices, smart appliance control devices, smart monitoring devices, smart TVs, smart cameras, walkie-talkies, etc., or any combination thereof.
  • the wearable device may include smart bracelets, smart footwear, smart glasses, smart helmets, smart watches, smart wear, smart backpacks, smart accessories, etc., or any combination thereof.
  • an intelligent mobile device may include a smartphone, personal digital assistant (PDA), gaming device, navigation device, point of sale (POS), etc., or any combination thereof.
  • the virtual reality device and/or augmented reality device may include a virtual reality headset, virtual reality glasses, virtual reality eyewear, augmented virtual reality helmet, augmented reality glasses, augmented reality eyewear, etc., or any combination thereof.
  • virtual reality devices and/or augmented reality devices may include Google Glass, Oculus Rift, HoloLens, or GearVR, among others.
  • the user terminal 130 may be a device with positioning technology for determining the location of the user terminal 130 .
  • a processing device may also be included in the user terminal 130 .
  • the storage device 140 may store data and/or instructions related to the service request, as well as order information for reserved vehicles, display characteristics of interactive signs, and the like.
  • a service request refers to a taxi-hailing request initiated by a user to an online-to-offline service platform.
  • the storage device 140 may store data obtained/acquired by the user terminal 130 .
  • storage device 140 may store data and/or instructions for server 110 to perform or use to accomplish the example methods described in this application.
  • storage device 140 may include mass storage, removable storage, volatile read-write memory, read-only memory (ROM), the like, or any combination thereof. Exemplary mass storage may include magnetic disks, optical disks, solid state disks, and the like.
  • Exemplary removable storage may include flash drives, floppy disks, optical disks, memory cards, compact disks, magnetic tapes, and the like.
  • Exemplary volatile read only memory may include random access memory (RAM).
  • Exemplary RAMs may include dynamic RAM (DRAM), double rate synchronous dynamic RAM (DDRSDRAM), static RAM (SRAM), thyristor RAM (T-RAM), zero capacitance RAM (Z-RAM), and the like.
  • Exemplary ROMs may include mask ROM (MROM), programmable ROM (PROM), erasable programmable ROM (PEROM), electronically erasable programmable ROM (EEPROM), compact disk ROM (CD-ROM), and digital Universal disk ROM, etc.
  • the storage device 140 may be implemented on a cloud platform.
  • the cloud platform may include a private cloud, a public cloud, a hybrid cloud, a community cloud, a distributed cloud, an internal cloud, a multi-layer cloud, etc., or any combination thereof.
  • storage device 140 may be connected to network 120 to communicate with one or more components in vehicle interaction system 100 (eg, server 110 , user terminal 130 ). Data or instructions stored in storage device 140 may be accessed via network 120 in accordance with one or more components in vehicle interaction system 100. In some embodiments, storage device 140 may be directly connected or in communication with one or more components in vehicle interaction system 100 (eg, server 110 , user terminal 130 , etc.). In some embodiments, storage device 140 may be part of server 110 .
  • FIG. 2 is an exemplary flowchart of a vehicle interaction method according to some embodiments of the present application.
  • process 200 may be performed by a processing device, such as user terminal 130 .
  • the process 200 may be stored in a storage device (eg, a built-in storage unit of a processing device or an external storage device) in the form of programs or instructions, and when the programs or instructions are executed, the process 200 may be implemented.
  • a storage device eg, a built-in storage unit of a processing device or an external storage device
  • Process 200 may include the following operations.
  • Step 210 Obtain the location information of the reserved vehicle.
  • step 210 may be performed by the first acquisition module 510 .
  • a reserved vehicle refers to a vehicle reserved by a user who initiates a service request to the online-to-offline service system through the user terminal.
  • the reservation vehicle may be a self-driving vehicle or a ride-hailing vehicle.
  • An autonomous vehicle can be a fully autonomous vehicle or a semi-autonomous vehicle.
  • the location information of the reserved vehicle refers to the real-time location of the reserved vehicle.
  • the location information may be represented by Global Positioning System (Global Positioning System, GPS) coordinates, or may be represented by other methods, which are not limited in this embodiment.
  • the user terminal may obtain the location information of the reserved vehicle through a positioning device, such as a GPS locator, installed on the reserved vehicle. In some embodiments, the user terminal may receive the location information of the reserved vehicle from the server through the network.
  • a positioning device such as a GPS locator
  • Step 220 Send the location information to a server, so that the server can determine whether the location information satisfies a preset condition.
  • step 220 may be performed by the first sending module 520 .
  • the preset conditions may include whether the real-time location of the reserved vehicle has changed, whether the distance between the real-time location of the reserved vehicle and the location of the pick-up point in the reservation order is less than a threshold value (for example, less than 100m, less than 50m, etc.), reservation Whether the vehicle arrives at the pick-up point in the order for scheduled travel, etc.
  • a threshold value for example, less than 100m, less than 50m, etc.
  • the user terminal may periodically (eg, every 1 second, every 5 seconds, etc.) obtain the position information of the reserved vehicle, and determine whether the preset condition is satisfied based on the obtained position information. For example, the user terminal may compare the position information of the reserved vehicle obtained at the current moment with the position information obtained last time, and if the position information is different, it is considered that the reserved vehicle is in a moving state. For another example, the user terminal may express the location information and the boarding point in the form of coordinates, determine the distance between the reserved vehicle and the boarding point by calculating the difference between the coordinates, and then determine whether the location information meets the requirements according to the size of the distance. preset conditions.
  • Step 230 Display a first interaction identifier on the user terminal under the condition that the preset condition is satisfied.
  • step 230 may be performed by the first display module 530.
  • the interactive logo refers to information such as icons and labels used to identify the reserved vehicle.
  • the first interaction identifier refers to an interaction identifier displayed on the user terminal.
  • the first interaction identifier corresponds to the second interaction identifier displayed on the display device of the reserved vehicle, and the second interaction identifier can be used to identify the reserved vehicle.
  • the user can learn the second interactive logo displayed on the vehicle reserved by the user through the first interactive logo displayed on the user terminal, so as to find the vehicle through the second interactive logo.
  • the content or meaning of the first interaction mark is the same as that of the second interaction mark.
  • the content of the first interaction mark is XX vehicle picking up
  • the content of the second interaction mark is also XX vehicle picking up
  • XX can be the license plate information, the 4-digit tail number of the mobile phone of the person being picked up by Mr. X or Ms. XX, the name of the driver, etc.
  • the forms of the first interactive logo and the second interactive logo may be different.
  • the first interactive logo is a static text
  • the second interactive logo is a scrolling text.
  • the forms are different, the content and meaning of the logos are different. same.
  • the content or meaning of the interactive logo can also be understood as the display features of the interactive logo. For more descriptions of the display features of the interactive logo, please refer to the related descriptions in FIG. 3 and FIG. 4 .
  • the first interactive logo and the second interactive logo may include text logos, image logos, and dynamic logos.
  • the first interaction identification and the second interaction identification may also be voice identifications, for example, "passenger with a mobile phone tail number of XXXX, the vehicle you reserved has arrived". The voice can be remotely controlled to broadcast or not. For example, when the reserved vehicle arrives at the pick-up point, the driver controls the voice device of the voice vehicle to broadcast the voice; it can also send a prompt message to the user through the user terminal, indicating that the vehicle has arrived, and provide the user with whether The option to broadcast the voice, the user can choose whether to play the voice or not.
  • a word mark means that the content of the mark is text.
  • the second interaction identifier is to welcome passengers whose mobile phone number is XXXX to take the XX vehicle.
  • Image identification means that the content of the identification is an image.
  • the second interactive identifier is the logo icon of the service platform for reserving the vehicle.
  • Dynamic identification means that the content of the identification changes in motion. Dynamically identified content can include scrolling, flashing, animation, special effects, and video.
  • the content of the dynamic logo may be text displayed in a manner such as scrolling, blinking, and gradient.
  • the dynamically displayed content may also be a GIF image of picking up passengers set by an online-to-offline service platform, a festival animation with special effects, an easter egg, or a custom content uploaded by the user, etc.
  • the dynamically displayed content may be a promotional video, a pick-up video, etc. preset by the platform.
  • sound information can also be played synchronously through the audio device of the reserved vehicle.
  • the first interaction logo displayed on the user terminal may include different colors, texts, animations, and the like. If the user experiences the interactive sign function for the first time, he can also view the function introduction of the interactive sign on the user terminal, so as to better find the reserved vehicle by means of the interactive sign.
  • the user terminal may receive the function introduction information of the interaction identifier sent by the server, and display the function introduction information of the interaction identifier for the user to browse.
  • the function introduction information of the interactive identification may be sent when the server determines that the subscription user uses the interactive identification function for the first time.
  • the server may determine whether the reservation user is using the user data for the first time, for example, by viewing the user's historical order data. If the display screen is displayed, it can be considered as the first use; for another example, when the reservation user opens the application program of the online interactive identification function for the first time, it is determined as the first use, etc.
  • the function introduction information may also be pre-stored in the user terminal, and presented to the user at an appropriate time, such as when the user uses the function for the first time, when the user expresses that the function introduction is required, or based on an instruction from the server.
  • the function introduction information may refer to the introduction information of the function and usage mode of the interaction identifier.
  • the user terminal can directly pop up the function introduction information of the interactive logo through pop-up windows, bubbles, etc., and can also display the function introduction information entry, and the user can view it by clicking the function introduction entry.
  • the function introduction information may include the color of the interactive logo, copy hints, etc.
  • the display content of the function introduction information on the display interface of the user terminal may be as shown in Table 1 below.
  • the user may customize the color or other characteristics (eg, text, animation effects, etc.) of the driving lights and/or display screen. For example, the user can click on the icon or label of the pick-up light/or display to set the corresponding parameters. At the same time, within the system of the platform, you can also set a variety of colors, texts, animations, features, easter eggs, etc. for users to choose. The system can set the default selection and prompt the user to make a selection or modification. If no selection or modification is made within minutes), it will be displayed in accordance with the text, color, animation, etc. pre-selected by the system.
  • the user can click on the icon or label of the pick-up light/or display to set the corresponding parameters.
  • you can also set a variety of colors, texts, animations, features, easter eggs, etc. for users to choose.
  • the system can set the default selection and prompt the user to make a selection or modification. If no selection or modification is made within minutes), it will be displayed in accordance with the text, color,
  • the user terminal may display the first interaction identifier in various manners, such as pop-up window display, display in an order page, bubble display, etc., which is not limited in this embodiment.
  • the display device provided on the reserved vehicle for displaying the second interactive sign may include a pick-up light and/or a display screen.
  • the pick-up light or display can be set only on the reserved vehicle, or both the pick-up light and the display can be set on the reserved vehicle.
  • the pick-up light can be set on the top of the reserved vehicle to have a good visual space for the user to find
  • the display screen can be set on the side of the reserved vehicle, for example, on the left and right sides and/or the front and rear sides, etc. , which is not limited in this embodiment.
  • the pick-up lights and the display screen please refer to FIG. 4 and related descriptions, which will not be repeated here.
  • the user can know in advance that the How to find the reserved vehicle, so that after the reserved vehicle arrives at the pick-up point, the vehicle can be quickly found according to the first interactive identifier and/or the second interactive identifier, which can effectively improve the efficiency of the user in finding the vehicle and improve the User travel experience.
  • An interactive function is provided to the user for the interactive logo, so that the user can customize the interactive logo according to personal preference, which improves the user's use experience.
  • setting pickup lights and/or display screens on vehicles can enhance the sense of technology of the vehicle, beautify the appearance of vehicles, and meet the needs of future market and operation activities.
  • the platform can use pickup lights and/or display screens for platform promotion, event promotion, etc.
  • FIG. 3 is an exemplary flowchart of determining a display feature of a first interaction marker according to some embodiments of the present application.
  • process 300 may be performed by a processing device, such as user terminal 130 .
  • the process 300 may be stored in a storage device (eg, a built-in storage unit of a processing device or an external storage device) in the form of programs or instructions, and when the programs or instructions are executed, the process 300 may be implemented.
  • Process 300 may include the following operations.
  • Step 310 Acquire an adjustment instruction input by the reservation user corresponding to the reservation vehicle; the adjustment instruction is used to determine the display characteristics of the first interaction identifier and the second interaction identifier.
  • the adjustment instruction may refer to a parameter for modifying or setting the display characteristics of the first interactive logo and the second interactive logo.
  • Display characteristics refer to the display content and manner of the interactive logo.
  • the user can set or modify the displayed content of the interactive sign by inputting an adjustment instruction, for example, modifying the text to a picture, setting the static display to dynamic display, adjusting the color of the text, adjusting the color of the pick-up lights, etc.
  • the display features may include order information, user information, and vehicle status information.
  • Order information can include carpooling, express, special car, order starting point, order destination, whether the order is valid, etc.
  • user information can include user nickname, user gender, etc.
  • vehicle status information can include cruising, order receiving, picking up, traveling, arrive at the destination, etc.
  • the user may input the adjustment instruction by means of selection input, text input, voice input, or the like.
  • Step 320 Send the adjustment instruction to the server, so that the server determines the display characteristics of the first interaction identifier and the second interaction identifier based on the adjustment instruction.
  • the processing device may send the adjustment instructions to the server over a network (eg, network 120).
  • the server may correspondingly set the first interactive logo displayed on the user terminal and the display characteristics of the second interactive logo displayed on the display device of the reserved vehicle according to the adjustment instruction.
  • Step 330 Display the display feature of the first interaction identifier determined by the server based on the adjustment instruction.
  • the user terminal may display the display feature of the first interaction identifier in the program interface of the application software of the online-to-offline service used by the user, or in the order page of the user's travel reservation.
  • the display mode may include pop-up window display, bubble display, in-page display, and the like.
  • the user can individually select or set the display features of the interactive logo, and display the interactive logo that can identify the vehicle in a way that the user likes, so that the user can set the display feature of the interactive logo through the user terminal, and then Quickly find the reserved vehicle through the second interactive logo, thereby improving the user's car-finding experience.
  • FIG. 4 is an exemplary flowchart of a vehicle interaction method according to some embodiments of the present application.
  • process 400 may be performed by a processing device, such as server 110 .
  • the process 400 may be stored in a storage device (such as a built-in storage unit of a processing device or an external storage device) in the form of programs or instructions, and when the programs or instructions are executed, the process 400 may be implemented.
  • Process 400 may include the following operations.
  • Step 410 Obtain the location information of the reserved vehicle.
  • step 410 may be performed by the second acquisition module 610 .
  • step 210 For the description of the position information of the reserved vehicle, reference may be made to the description of step 210, and details are not repeated here.
  • the reservation vehicle may be an autonomous vehicle or a ride-hailing vehicle.
  • the server may obtain the location information of the reserved vehicle through a positioning device installed on the reserved vehicle, such as a GPS locator.
  • Step 420 Based on the location information, determine whether the distance between the location of the reserved vehicle and the pick-up point of the reservation order corresponding to the reserved vehicle is less than a preset distance threshold. In some embodiments, step 420 may be performed by the second determination module.
  • the distance between the position of the reserved vehicle and the pick-up point of the reservation order corresponding to the reserved vehicle may be a straight-line distance or a real path distance.
  • the server may represent the location information and the pickup point in the form of coordinates, and determine the distance between the reserved vehicle and the pickup point by calculating the difference between the coordinates.
  • the server may compare the calculated distance with a preset distance threshold to determine whether the distance is less than the preset distance threshold.
  • the preset distance threshold may be 500m, 300m, 100m, or the like.
  • Step 430 displaying the second interaction mark through the display device disposed on the reserved vehicle.
  • step 430 may be performed by the second display module.
  • the server may remotely control the display device of the reserved vehicle through the network, for example, control the display device to turn on or off, and the like.
  • the second interaction logo is similar to the first interactive logo, the difference is that the first interactive logo is displayed on the user terminal, and the second interactive logo is displayed on the display device of the reserved vehicle. Therefore, for the description of the second interaction identification, reference may be made to the description of the first interaction identification in FIG. 2 .
  • the second interaction identifier and the first interaction identifier may be the same or different.
  • Identical means that the form, content and meaning of the logo are the same.
  • Different means that the first interactive logo and the second interactive logo are in different forms, but their content and meaning are the same.
  • the content of the first interactive logo and the second interactive logo are both "Welcome to travel by XX", and their meanings are the same.
  • the first interactive logo is presented in the form of static text on the user terminal
  • the second interactive logo is presented in the form of scrolling text on the display device.
  • the display characteristics of the second interaction mark displayed by the display device may be determined in the manner described in the following embodiments.
  • the server may acquire order information corresponding to the reserved vehicle.
  • the order information may include whether the order is carpooling, non-carpooling, order status (eg, active, canceled, etc.), and the like.
  • the server may determine, based on the order information, a display feature of the second interaction identifier according to a preset display rule.
  • the display features may include order information, user information, and vehicle status information.
  • the order information may include carpooling, non-carpooling, order starting point to order destination point, etc.; user information may include user name, gender, etc.; vehicle status information may include pickup on the way, order pickup, cruise, etc.
  • the preset display rule can be that different orders have corresponding display features. For example, carpooling is displayed in blue, non-carpooling is displayed in orange, "Welcome XX to take XX travel vehicle" during pick-up, and "XX travel” during cruise, etc. Passengers. Turn off display devices, etc. after getting in the car. For another example, before the reserved vehicle picks up the passenger, the passenger cancels the order, and the display device can be turned off.
  • the server may control the display device to display the display feature of the second interaction marker.
  • the server may also receive an adjustment instruction input by the reservation user through the user terminal.
  • the adjustment instruction is used to determine the display characteristics of the first interaction identifier and the second interaction identifier.
  • a reservation user refers to a user who initiates a reservation request to travel through a user terminal.
  • the server may determine display characteristics of the first interaction identifier and the second interaction identifier based on the adjustment instruction. Determining the display feature is to determine the content and display form of the second interaction logo. For more description about determining the display feature based on the adjustment instruction, reference may be made to the related description of FIG. 3 , which will not be repeated here. Afterwards, the server may control the display device to display the display feature of the second interaction identifier.
  • the display device may include a pickup light and/or a display screen.
  • Pickup lights can display different colors, text or labels, such as red, orange, scrolling text, flashing text, static or dynamic labels, etc.
  • the display screen can display a variety of richer content, such as dynamic special effects, animations, videos, etc.
  • the types of pick-up lights can include dome lights, light boxes, colored lights, etc., and the types of display screens can include LED displays, liquid crystal displays, and the like.
  • the display device is arranged on the top, left and right sides and/or front and rear sides of the reserved vehicle.
  • FIG. 2 For more description about the setting of the display device, reference may be made to the related description of FIG. 2 , which will not be repeated here.
  • Step 440 Send prompt information to the user terminal corresponding to the reservation order.
  • step 440 may be performed by sending module 640 .
  • Prompt information refers to a message that can play a reminder role.
  • the prompt information may be used to instruct the user terminal to display or pop up the first interaction logo.
  • the first interaction identification corresponds to the second interaction identification, and the first interaction identification is used to display the display characteristics of the interaction identification to the user on the user terminal, and then the user can identify the reservation through the second interaction identification with the same display characteristics. vehicle.
  • the first interaction identification and the second interaction identification may include text identification, image identification and dynamic identification.
  • first interaction identifier and the second interaction identifier For more description of the first interaction identifier and the second interaction identifier, reference may be made to the related description in FIG. 2 , and details are not repeated here.
  • a prompt message can be sent to remind in time.
  • the user notices the first interaction identifier through the user terminal, and then quickly finds the reserved vehicle according to the second interaction identifier corresponding to the first interaction identifier.
  • the server may turn off the second interaction indicator displayed by the display device. Because after the passenger gets on the bus, it is temporarily unnecessary to use the second interactive identifier to identify the vehicle for the user to find. At the same time, the first interaction logo displayed on the user terminal can also be turned off.
  • the server can determine whether the reservation user gets on the bus in various ways, for example, the passenger or the driver clicks on the "I have got on the bus” or "the passenger has got on the bus button” in the application, the passenger scans the QR code, etc. , which is not limited in this embodiment.
  • the server may also control the display device to display operational information, activity information, and the like during the process of sending the passenger to the destination.
  • the vehicle controller of the reserved vehicle conducts self-inspection on the display device to determine whether the display device is abnormal, and if so, sends abnormal information to the user terminal of the reserved user, so that the user terminal The first interaction logo is not displayed.
  • the display device may display an end-of-trip prompt, for example, I hope you will continue to choose XX to travel next time, etc., so as to improve the user experience.
  • the present application also provides a vehicle with an external interaction function, the vehicle including a control module and a display device.
  • the control module can be used to control the display device to be turned on or off.
  • the control module may control the display device to be turned on or off based on the control instruction sent by the server.
  • the server may send a control instruction to the control module to turn on the display device when the distance between the position of the reserved vehicle and the pick-up point of the reservation order corresponding to the reserved vehicle is less than a preset distance threshold; for another example, the server may confirm that the passenger has boarded the vehicle after , and send a control command to turn off the display device to the control module.
  • the display device can be used to display a second interaction mark when turned on; wherein, the second interaction mark corresponds to the first interaction mark displayed on the user terminal, and the second interaction mark is used to identify the vehicle.
  • the display device the first interaction identifier, and the second interaction identifier, reference may be made to other parts of this specification, for example, the related descriptions in FIG. 2 to FIG. 4 , which will not be repeated here.
  • FIG. 5 is an exemplary block diagram of a vehicle interaction system according to some embodiments of the present application.
  • the vehicle interaction system 500 may include a first acquisition module 510 , a first transmission module 520 and a first display module 530 .
  • the first obtaining module 510 may be used to obtain the position information of the reserved vehicle.
  • the first obtaining module 510 may obtain the location information of the reserved vehicle through a positioning device installed on the reserved vehicle, such as a GPS locator. In some embodiments, the first obtaining module 510 may receive the location information of the reserved vehicle from a server through a network.
  • the first sending module 520 may be configured to send the location information to a server, so as to determine whether the location information satisfies a preset condition through the server.
  • the first sending module 520 may compare the position information of the reserved vehicle obtained at the current moment with the position information obtained last time, and if the position information is different, it is considered that the reserved vehicle is in a moving state. In some embodiments, the first sending module 520 may represent the location information and the boarding point in the form of coordinates, and determine the distance between the reserved vehicle and the boarding point by calculating the difference between the coordinates, and then determine the distance between the reserved vehicle and the boarding point according to the distance The size determines whether the location information satisfies the preset conditions.
  • the first display module 530 may be configured to display the first interaction identifier on the user terminal under the condition that the preset condition is satisfied.
  • the first interaction identifier corresponds to a second interaction identifier displayed on a display device of the reserved vehicle, and the second interaction identifier is used to identify the reserved vehicle.
  • the first display module 530 may acquire an adjustment instruction input by the reservation user corresponding to the reservation vehicle; the adjustment instruction is used to determine the display characteristics of the first interaction identifier and the second interaction identifier; Sending the adjustment instruction to the server, so that the server determines the display characteristics of the first interaction identifier and the second interaction identifier based on the adjustment instruction; and displays the first interaction identifier determined by the server based on the adjustment instruction.
  • the display features include order information, user information, and vehicle status information.
  • the first display module 530 may also receive function introduction information of the interaction identifier sent by the server; wherein the function introduction information of the interaction identifier is sent when the server determines that the reservation user uses the interaction identifier function for the first time ; Display the function introduction information of the interaction identifier.
  • the first interaction identification and the second interaction identification include text identification, image identification and dynamic identification.
  • FIG. 6 is an exemplary block diagram of a vehicle interaction system according to other embodiments of the present application.
  • the vehicle interaction system 600 may include a second acquisition module 610 , a second determination module 620 , a second display module 630 and a transmission module 640 .
  • the second obtaining module 610 may be used to obtain the position information of the reserved vehicle.
  • the second obtaining module 610 may obtain the location information of the reserved vehicle through a positioning device installed on the reserved vehicle, for example, a GPS locator.
  • the second determination module 620 may be configured to determine, based on the location information, whether the distance between the location of the reserved vehicle and the pick-up point of the reservation order corresponding to the reserved vehicle is less than a preset distance threshold.
  • the second determination module 620 may represent the location information and the pickup point in the form of coordinates, and determine the distance between the reserved vehicle and the pickup point by calculating the difference between the coordinates.
  • the server may compare the calculated distance with a preset distance threshold to determine whether the distance is less than the preset distance threshold.
  • the second judging module 620 may be further configured to judge whether the reservation user gets on the bus, so as to turn off the second interaction indicator displayed by the display device after the reservation user gets on the bus.
  • the second determination module 620 may acquire order information of the reserved vehicle, so as to determine whether the reservation user gets on the vehicle.
  • the second judgment module 620 can judge whether the passenger gets on the bus according to the order information of the reserved vehicle, and then turns off the second interactive sign displayed on the display device.
  • the second display module 630 may be configured to display the second interaction mark through a display device provided on the reserved vehicle.
  • the second display module 630 can remotely control the display device of the reserved vehicle through a network.
  • the second display module 630 may acquire order information corresponding to the reserved vehicle; based on the order information, determine the display characteristics of the second interaction identifier according to preset display rules; display the display device through the display device Display characteristics of the second interaction logo.
  • the display features include order information, user information and vehicle status information.
  • the second display module 630 may receive an adjustment instruction input by the reservation user through the user terminal; wherein the adjustment instruction is used to determine the display characteristics of the first interaction identifier and the second interaction identifier; based on The adjustment instruction determines the display characteristics of the first interaction mark and the second interaction mark; and displays the display characteristics of the second interaction mark through the display device.
  • the display device includes a pickup light and/or a display screen. In some embodiments, the display device is arranged on the top, left and right sides and/or front and rear sides of the reserved vehicle.
  • the sending module 640 may be configured to send prompt information to the user terminal corresponding to the reservation order.
  • Prompt information refers to a message that can play a reminder role.
  • the sending module 640 may send the prompt information to the user terminal through the network.
  • FIG. 5 and FIG. 6 For more details about each module of the system shown in FIG. 5 and FIG. 6 , please refer to FIG. 2 to FIG. 4 and their descriptions, which will not be repeated here.
  • system and its modules shown in Figures 5 and 6 may be implemented in various ways.
  • the system and its modules may be implemented in hardware, software, or a combination of software and hardware.
  • the hardware part can be realized by using dedicated logic;
  • the software part can be stored in a memory and executed by a suitable instruction execution system, such as a microprocessor or specially designed hardware.
  • a suitable instruction execution system such as a microprocessor or specially designed hardware.
  • the methods and systems described above may be implemented using computer-executable instructions and/or embodied in processor control code, for example on a carrier medium such as a disk, CD or DVD-ROM, such as a read-only memory (firmware) ) or a data carrier such as an optical or electronic signal carrier.
  • the system and its modules of this specification can be implemented not only by hardware circuits such as very large scale integrated circuits or gate arrays, semiconductors such as logic chips, transistors, etc., or programmable hardware devices such as field programmable gate arrays, programmable logic devices, etc. , can also be implemented by, for example, software executed by various types of processors, and can also be implemented by a combination of the above-mentioned hardware circuits and software (eg, firmware).
  • the above descriptions of the vehicle interaction systems 500 and 600 and their modules are only for convenience of description, and cannot limit the description to the scope of the illustrated embodiments. It can be understood that for those skilled in the art, after understanding the principle of the system, various modules may be combined arbitrarily, or a subsystem may be formed to connect with other modules without departing from the principle.
  • the first acquiring module 510 and the first sending module 520 disclosed in FIG. 5 may be different modules in a system, or may be a module that implements the functions of the above two or more modules . Such deformations are all within the protection scope of this specification.
  • the possible beneficial effects of the embodiments of the present application include, but are not limited to: (1) by displaying the first interactive logo that can be used to identify the vehicle on the user terminal used by the user, since the first interactive logo and the second interactive logo on the reserved vehicle Corresponding to the interaction identifier, the user can quickly find the vehicle according to the first interaction identifier and/or the second interaction identifier, which improves the travel experience of the user. (2)
  • the interactive logo provides the user with an interactive function, and the user can customize the interactive logo according to personal preferences, which improves the user's use experience.
  • the installation of pick-up lights and/or display screens on the vehicle can enhance the sense of technology of the vehicle, beautify the appearance of the vehicle, and meet the needs of future market and operation activities.
  • aspects of this specification may be illustrated and described in several patentable categories or situations, including any new and useful process, machine, product, or combination of matter, or combinations of them. of any new and useful improvements. Accordingly, various aspects of this specification may be performed entirely in hardware, entirely in software (including firmware, resident software, microcode, etc.), or in a combination of hardware and software.
  • the above hardware or software may be referred to as a "data block”, “module”, “engine”, “unit”, “component” or “system”.
  • aspects of this specification may be embodied as a computer product comprising computer readable program code embodied in one or more computer readable media.
  • a computer storage medium may contain a propagated data signal with the computer program code embodied therein, for example, on baseband or as part of a carrier wave.
  • the propagating signal may take a variety of manifestations, including electromagnetic, optical, etc., or a suitable combination.
  • Computer storage media can be any computer-readable media other than computer-readable storage media that can communicate, propagate, or transmit a program for use by coupling to an instruction execution system, apparatus, or device.
  • Program code on a computer storage medium may be transmitted over any suitable medium, including radio, cable, fiber optic cable, RF, or the like, or a combination of any of the foregoing.
  • the computer program coding required for the operation of the various parts of this manual may be written in any one or more programming languages, including object-oriented programming languages such as Java, Scala, Smalltalk, Eiffel, JADE, Emerald, C++, C#, VB.NET, Python etc., conventional procedural programming languages such as C language, VisualBasic, Fortran2003, Perl, COBOL2002, PHP, ABAP, dynamic programming languages such as Python, Ruby and Groovy, or other programming languages, etc.
  • the program code may run entirely on the user's computer, or as a stand-alone software package on the user's computer, or partly on the user's computer and partly on a remote computer, or entirely on the remote computer or processing device.
  • the remote computer may be connected to the user's computer through any network, such as a local area network (LAN) or wide area network (WAN), or to an external computer (eg, through the Internet), or in a cloud computing environment, or as a service Use eg software as a service (SaaS).
  • LAN local area network
  • WAN wide area network
  • SaaS software as a service

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Abstract

L'invention concerne un procédé et un système d'interaction de véhicule, et un véhicule ayant une fonction d'interaction extérieure de véhicule. Ledit procédé est appliqué à un terminal d'utilisateur, et comprend les étapes suivantes : acquérir des informations de position d'un véhicule réservé (210) ; envoyer les informations de position à un serveur, de façon à déterminer, au moyen du serveur, si les informations de position respectent une condition prédéfinie (220) ; et si la condition prédéfinie est respectée, afficher un premier identifiant d'interaction sur le terminal d'utilisateur (230), le premier identifiant d'interaction correspondant à un deuxième identifiant d'interaction affiché par un dispositif d'affichage du véhicule réservé, et le deuxième identifiant d'interaction étant utilisé pour identifier le véhicule réservé. Le procédé peut faciliter la recherche d'un véhicule réservé par un utilisateur, ce qui améliore l'expérience de l'utilisateur.
PCT/CN2021/136775 2020-12-24 2021-12-09 Procédé et système d'interaction de véhicule, et véhicule ayant une fonction d'interaction extérieure de véhicule WO2022135165A1 (fr)

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