WO2021253890A1

WO2021253890A1 - Method and device for replying communication information in instant messaging application

Info

Publication number: WO2021253890A1
Application number: PCT/CN2021/080951
Authority: WO
Inventors: 王寒莹
Original assignee: 上海盛付通电子支付服务有限公司
Priority date: 2020-06-15
Filing date: 2021-03-16
Publication date: 2021-12-23
Also published as: CN111817945B; CN111817945A

Abstract

Provided in the present application are a method and a device for replying communication information in an instant messaging application, comprising: displaying on an unread communication page at least two unread communication records of a user of a terminal and a common input box, the unread communication records comprising contact identification information of a contact corresponding to the user and one or a plurality of items of unread communication information of the contact; acquiring information to be replied inputted into the common input box by the user; acquiring at least one item of contact identification information of the user relating to the information to be replied, and sending the information to be replied via a corresponding network device to the contact corresponding to the at least one item of contact identification information. The present application can prevent the user from failing to reply when multiple unread communication records are received, providing a user-friendly information reply method to the user, increasing the speed of replying to communication information, and enhancing the user experience.

Description

Method and equipment for replying communication information in instant messaging application

This application is based on the application whose CN application number is 202010542930.5 and the application date is 2020.06.15, and claims its priority. The disclosure of this CN application is hereby incorporated into this application as a whole.

Technical field

This application relates to the field of communication, and in particular to a technology for replying to communication information in an instant messaging application.

Background technique

Instant messaging refers to allowing two or more people to use the network to transmit text messages, files, voice and video messages in real time, and promote communication between two or more parties. Instant communication is in the form of a data stream. After the transmission data is divided and packaged, a continuous, two-way file transfer protocol that strictly guarantees the correctness of the data is carried out through a virtual circuit established between two machines. In existing instant messaging applications, taking into account the privacy of chats between various contact objects (such as contacts or group chats, etc.), different chat pages are usually set up according to different contact objects, and information is carried out in the corresponding chat pages For example, if the user learns the source of the message on the message page, click on the contact object in the specific list to enter the corresponding chat page and communicate with the contact object in real time.

Summary of the invention

One purpose of this application is to provide a method and device for replying to communication information in an instant messaging application.

According to one aspect of the present application, there is provided a method for replying to communication information in an instant messaging application, which is applied to a terminal, and an unread communication page is set in the instant messaging application, and the method includes:

On the unread communication page, one or more unread communication records of the user to which the terminal belongs and a common input box are presented, wherein each unread communication record includes the object identification information of the contact person corresponding to the user and One or more unread correspondences of the contact person;

Acquiring the to-be-reply information entered by the user in the public input box;

Obtain at least one object identification information of the user regarding the information to be replied, and send the information to be replied to a contact object corresponding to the at least one object identification information via a corresponding network device.

Wherein, the aforementioned one or more unread communication records may be, for example, one unread communication record or may be at least two unread communication records.

According to one aspect of the present application, there is provided a device for replying to communication information in an instant messaging application, where an unread communication page is set in the instant messaging application, and the device includes:

A module for presenting in the unread communication page at least two unread communication records of the user to which the terminal belongs and a common input box, wherein each unread communication record includes the contact object corresponding to the user The identification information of the object and one or more unread communication information of the contact object;

The one-two module is used to obtain the information to be replied entered by the user in the public input box;

The 13th module is used to obtain at least one object identification information of the user regarding the information to be replied, and send the information to be replied to the contact object corresponding to the at least one object identification information via a corresponding network device.

According to one aspect of the present application, there is provided a device for replying to communication information in an instant messaging application, wherein the device includes:

Processor; and

A memory arranged to store computer-executable instructions that, when executed, cause the processor to perform the operations of any of the methods described above.

According to an aspect of the present application, there is provided a computer-readable medium storing instructions, which when executed, cause a system to perform the operation of any of the methods described above.

Compared with the prior art, this application presents at least two unread communication records and one common input box of the user to which the terminal belongs on the unread communication page, wherein each unread communication record includes the user's corresponding The object identification information of the contact object and one or more unread communication information of the contact object; obtain the information to be replied entered by the user in the public input box; obtain at least information about the information to be replied by the user One piece of object identification information, which sends the to-be-reply information to the contact object corresponding to the at least one piece of object identification information via the corresponding network device. This application can reply to the unread information of each contact object based on the public input box on the unread communication page, without entering the object chat page (such as private chat page, etc.) of each contact object, and can view the unread communication records of multiple contact objects at the same time , To prevent users from making mistakes and omissions when receiving multiple unread communication records, and provide users with a user-friendly way of replying to information; and through the public input box, it can reply to multiple contacts at once, which improves the speed of replying to communication information , Improve the user experience.

Description of the drawings

By reading the detailed description of the non-limiting embodiments with reference to the following drawings, other features, purposes, and advantages of the present application will become more apparent:

Fig. 1 shows a flowchart of a method for replying to communication information in an instant messaging application according to an embodiment of the present application;

Fig. 2 shows an example of an unread communication page according to another embodiment of the present application;

FIG. 3 shows an example of replying to an unread communication record in an unread communication page according to an embodiment of the present application;

Fig. 4 shows an example of setting an unread communication page as a first-level page according to an embodiment of the present application;

Fig. 5 shows an example of setting an unread communication page as a secondary page according to an embodiment of the present application;

FIG. 6 shows a schematic diagram of modules of a terminal 100 according to an embodiment of the present application;

Figure 7 shows an exemplary system that can be used to implement the various embodiments described in this application.

The same or similar reference signs in the drawings represent the same or similar components.

detailed description

The application will be further described in detail below in conjunction with the accompanying drawings.

In a typical configuration of this application, the terminal, the equipment of the service network, and the trusted party all include one or more processors (for example, a central processing unit (CPU)), input/output interfaces, network interfaces, and RAM.

Memory may include non-permanent memory in computer-readable media, random access memory (RAM) and/or non-volatile memory, such as read only memory (ROM) or flash memory (Read Only Memory). Flash Memory). Memory is an example of computer readable media.

Computer-readable media include permanent and non-permanent, removable and non-removable media, and information storage can be realized by any method or technology. The information can be computer-readable instructions, data structures, program modules, or other data. Examples of computer storage media include, but are not limited to, Phase-Change Memory (PCM), Programmable Random Access Memory (PRAM), Static Random-Access Memory, SRAM), dynamic random access memory (Dynamic Random Access Memory, DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically-erasable programmable read-only memory (Electrically-Erasable Programmable Read -Only Memory, EEPROM), flash memory or other memory technologies, CD-ROM (Compact Disc Read-Only Memory, CD-ROM), Digital Versatile Disc (DVD) or other optical storage , Magnetic cassette tape, magnetic tape disk storage or other magnetic storage devices or any other non-transmission media that can be used to store information that can be accessed by computing devices.

The equipment referred to in this application includes, but is not limited to, a terminal, a network device, or a device formed by the integration of a terminal and a network device through a network. The terminal includes, but is not limited to, any mobile electronic product that can perform human-computer interaction with the user (for example, human-computer interaction through a touch panel), such as a smart phone, a tablet computer, etc., and the mobile electronic product can use any operating system , Such as Android operating system, iOS operating system, etc. Wherein, the network device includes an electronic device that can automatically perform numerical calculation and information processing in accordance with pre-set or stored instructions, and its hardware includes, but is not limited to, a microprocessor, an Application Specific Integrated Circuit (ASIC) ), Programmable Logic Device (PLD), Field Programmable Gate Array (FPGA), Digital Signal Processor (DSP), embedded devices, etc. The network device includes, but is not limited to, a computer, a network host, a single network server, a set of multiple network servers, or a cloud composed of multiple servers; here, the cloud is composed of a large number of computers or network servers based on Cloud Computing, Among them, cloud computing is a type of distributed computing, a virtual supercomputer composed of a group of loosely coupled computer sets. The network includes, but is not limited to, the Internet, a wide area network, a metropolitan area network, a local area network, a VPN network, a wireless ad hoc network (Ad Hoc network), etc. Preferably, the device may also be a program running on the terminal, network device, or terminal and network device, network device, touch terminal, or a device formed by integrating the network device and touch terminal through a network.

Of course, those skilled in the art should understand that the above-mentioned equipment is only an example, and other existing or possible future equipment, if applicable to this application, should also be included in the scope of protection of this application, and is included here by reference. this.

In the description of this application, "plurality" means two or more, unless otherwise clearly defined.

Figure 1 shows a method for replying to communication information in an instant messaging application according to one aspect of the present application. The method can be applied to a terminal, and an unread communication page is set in the instant messaging application, wherein the method includes Step S101, Step S102, Step S103 and so on. In step S101, the terminal presents at least two unread communication records of the user to which the terminal belongs and a common input box in the unread communication page, wherein each unread communication record includes the contact object corresponding to the user In step S102, the terminal obtains the information to be replied entered by the user in the public input box; in step S103, the terminal obtains the Regarding at least one object identification information of the information to be replied, the user sends the information to be replied to the contact object corresponding to the at least one object identification information via the corresponding network device. For example, the instant messaging application includes an instant communication application that allows two or more people to use the network to transmit text messages, facial expressions, files, voice and video messages, etc. in real time. A corresponding communication page is provided in the existing instant messaging application, and the communication page is used to present one or more communication records received by the user to which the terminal belongs, and each communication record includes the corresponding contact object and the latest communication information of the contact object In some cases, when the user receives a large number of communication information sent by the contact person within a certain period of time, because the communication information presented on the communication page is limited, and the user needs to frequently click the communication record of the contact person to enter the object communication of each contact person The page responds to the communication information, so the operation cycle is repeated, it is easy to confuse the contact person and send it wrongly or miss the information of a contact person. Miss the contact person’s reply. The target communication page of the contact person leaks back the communication information of the contact person, where the target communication page refers to the private communication page in the instant messaging application where the user and the corresponding contact person send and receive communication information. Here, the contact Objects include, but are not limited to, the user's contacts, strangers who have not established a friend relationship with the user, or group chats that the user has joined, and so on. The unread communication information includes the communication information received after the user has contacted a certain contact object for the last time (such as entering the object communication page of the contact object or replying to communication information and other contact operations). Here, there is no fixed order for the execution of step S102 and step S103, and the corresponding execution order is determined based on the generation logic of the corresponding reply message.

Specifically, in step S101, the terminal presents in the unread communication page at least two unread communication records of the user to which the terminal belongs and a common input box, wherein each unread communication record includes the user The object identification information of the corresponding contact object and one or more unread communication information of the contact object. For example, the terminal includes, but is not limited to, any mobile electronic product that can perform human-computer interaction with a user (for example, human-computer interaction through a touch panel), such as a smart phone, a tablet computer, and the like. The user holds a corresponding terminal, and the terminal is installed with a corresponding instant messaging application. Through the instant messaging application, the terminal can establish a communication connection with a network device, and receive or send corresponding communication information through the communication connection. In order to prevent the user from missing the communication information of other contact objects in the communication page of the terminal, an unread communication page is set in the instant messaging application, and the unread communication page is used to present and reply to the user's unread communication in the instant messaging application. Communication records. Of course, in some implementations, the unread communication page is suitable for scenarios where multiple unread communication records are recorded, for example, at least two unread communication records and one common input of the user to which the terminal belongs are presented on the unread communication page. The public input box is used to obtain the input characters of the user to generate corresponding to-be-reply information, and the to-be-reply information can be sent to at least one contact person corresponding to the at least two unread communication records at the same time. Send to other contact objects in the contact list, such as determining the contact object to which the information to be replied is directed based on other historical communication information, or determining the contact object to which the information to be replied is directed based on the user's selection operation in the contact list. Wherein, each unread communication record includes the object identification information of the contact object corresponding to the user and one or more pieces of unread communication information of the contact object, etc. The contact object includes but is not limited to the contact of the user, and For the stranger with whom the user establishes a friend relationship or the group chat that the user joins, the corresponding object identification information includes but not limited to the contact person, the stranger, the avatar, name, identification code of the group chat, etc., and each unread communication record While presenting the object identification information of the corresponding contact object, it also presents one or more pieces of unread communication information of the contact object, such as presenting the unread communication information with the most recent reception time or in small fonts (such as according to the unread communication information). The number determines the font size, etc.) Simultaneously present multiple unread communication messages, or present the most recent unread communication message, and provide other unread communication information display controls of the unread communication record. You can touch the display control Present all the unread communication information of the unread communication record. As shown in Figure 2, the unread communication page includes multiple unread communication records, and each unread communication record includes the object identification information (such as name and avatar, etc.) of the corresponding contact person. The read communication record shows the most recent unread communication information. When there are multiple unread communication information, the corresponding text bubble shows more communication information prompt information. By clicking the prompt information, you can view multiple unread communication records. Unread communication information.

In some embodiments, in step S101, if the trigger condition corresponding to the unread communication page is met, the terminal jumps to the unread communication page and presents at least the information of the user to which the terminal belongs on the unread communication page. Two unread communication records and a common input box, where each unread communication record includes the object identification information of the contact object corresponding to the user and one or more pieces of unread communication information of the contact object. For example, the unread communication page is suitable for scenarios where there are multiple unread communication information in an instant messaging application, and the unread communication page is set with a certain trigger condition. If the trigger condition is met, in the instant messaging application Jump and present the unread communication page. If an unread communication control corresponding to an unread communication page is set in the instant messaging application, if the user's touch operation on the unread communication control is obtained, the terminal jumps to and presents the unread communication page; or, The instant messaging application sets a corresponding preset number threshold for unread communication records. If the number of unread communication records is greater than or equal to the preset number threshold (such as 5 or the maximum number that can be displayed on the current screen, etc.), then jump and display The unread communication page, and the multiple unread communication records are presented on the unread communication page; for example, when the unread duration of an unread communication record in the instant messaging application is greater than or equal to the preset duration Threshold (such as 12 or 24 hours, etc.), the terminal jumps and presents the corresponding unread communication page, where the unread communication page may be a first-level page or a second-level page in an instant messaging application. This application limits the triggering conditions of unread communication pages in different scenarios, which can improve the practicability of unread communication pages, make the scope of application of the unread communication pages wider, and provide protection for users' responses to unread communication records . For example, in some embodiments, the trigger condition includes, but is not limited to: acquiring the user's touch operation on the unread communication control corresponding to the unread communication page; the number of unread communication records is greater than or equal to a preset number Threshold; the unread duration of an unread communication record in the instant messaging application is greater than or equal to the preset duration threshold. For example, the unread communication control is set in different positions based on the attributes of the unread communication page. If the unread communication page is the first-level page of the instant messaging application, the unread communication page shown in FIG. 4 , The unread communication page is set as a first-level page, and the unread communication page belongs to the uppermost layer of the product/application logic located on the instant messaging page, where the first-level page in the instant messaging application includes "message" and "friends" , "Dynamic", "Unread" and "I". The five first-level pages are located at the top level of the product logic of the instant messaging page. The first-level pages belong to the top level of the instant messaging page (such as The main function page of the instant messaging page) or the corresponding page of the front screen of the instant messaging page; here, the corresponding unread communication control is set on the main function page of the instant messaging application, and the corresponding unread communication control belongs to multiple One of the main function controls. The unread communication page can also be set as a second-level page, the second-level pages are all located in the second level of the product logic of the instant messaging page, and the second-level pages belong to the second-level page of the instant messaging page (such as instant messaging). The lower-level page of the main function page of the page), the jump entry of the second-level page is usually set in the first-level page of the instant messaging page, as shown in Figure 5, the communication page is set with the unread corresponding to the unread communication page The communication control, if the user's touch operation on the unread communication control is obtained, the unread communication page will be jumped and presented. Of course, the unread communication control can also be set on other first-level pages, here is just an example If other existing or unread communication controls that may appear in the future are applicable to this application, they should also be included in the scope of protection of this application, and are included here by reference. In some embodiments, the unread communication page includes, but is not limited to: a primary page in the instant messaging application; a secondary page in the instant messaging application, wherein the jump entry of the secondary page Set on the first-level page in the instant messaging application. This application can jump to the unread communication page under certain conditions to prevent users from making mistakes or omissions when replying to too many unread communication records. At the same time, users can reply to multiple unread communication records at a time through the public input box to realize batch processing of unread communication records. The effect of reading communication records greatly improves the response speed of unread communication records.

In some embodiments, in step S101, the terminal receives at least two unread communication records of the user to which the terminal belongs and sent by the corresponding network device, wherein each unread communication record includes the object of the contact person corresponding to the user Identification information and one or more pieces of unread communication information of the contact object; the at least two unread communication records are displayed in a specific order in the unread communication page, and a common input box is displayed. For example, the terminal establishes a communication connection with the network device through the instant messaging application. Through the communication connection, if the network device receives the communication information sent by other users to the user, it sends the corresponding communication information to the terminal, and the terminal receives the communication information. The communication information is based on the time of the user’s most recent contact with the contact object (such as the last entry to the object communication page or the last reply to the communication information, etc.) to establish or update the corresponding unread communication record, etc., the unread communication record includes the corresponding contact Object and one or more unread communication messages. If at least two unread communication records are received, the terminal will display the at least two unread communication records and a common input box in the unread communication page in a specific order, such as according to the latest unread communication information Sort by reception time, number of unread communication messages, or object attribute information. For different unread communication records based on the amount of unread communication information contained in them, different presentation methods can be adopted to improve the readability of unread communication records and provide users with a good presentation effect of unread communication pages. . In some embodiments, the presenting the at least two unread communication records in a specific order in the unread communication page includes: if an unread communication record includes one piece of unread communication information, The read communication page presents the piece of unread communication information of the unread communication record in a specific order; if an unread communication record includes multiple pieces of unread communication information, the unread communication page is presented in a specific order The most recent unread communication information and other unread communication information of the unread communication records correspond to other unread prompt messages. For example, in the unread communication page shown in Figure 2, in order to make the presentation of the unread communication page more beautiful, for an unread communication record that contains only one piece of unread communication information, the terminal displays the unread communication page in the unread communication page. The contact person of the communication record and the corresponding unread communication information; for unread communication records containing multiple unread communication information, the terminal displays the unread communication information with the most recent reception time in the unread communication page, and provides the unread communication information The display control of other recorded unread communication information can display all the unread communication information of the unread communication record by touching the display control. In some embodiments, the specific order includes, but is not limited to: sorting according to the receiving time of the most recent unread communication information in each unread communication record; according to the number of unread communication information in each unread communication record Sort; according to the object attribute information of each unread communication record corresponding to the contact object. For example, each piece of unread communication information contains the receiving time of the unread communication information, and the terminal sorts according to the receiving time of the latest unread communication information in each unread communication record, and arranges in order according to the receiving time corresponding to each unread communication record For example, each unread communication record contains one or more unread communication information, sorted according to the number of unread communication information contained in the unread communication record, and according to the number of unread communication information corresponding to each unread communication record The number of unread communication records containing the same amount of unread communication information can be arranged according to the receiving time or object attribute information; for example, the object attribute information includes the The user's attention to the contact person. For example, the user can set the contact person as special attention, more attention or general attention, and the corresponding stranger can be set as unfollowed, etc., according to the attention of the contact object in the unread communication record The degree of interest is arranged from high to low, where the degree of attention may also be determined according to the frequency of communication information sent and received between the user and the corresponding contact person, for example, the average number of communication information sent and received in a day or a week as the corresponding degree of attention. Here, the above-mentioned sorting of the receiving time, the amount of information, and the number of objects may be based on a single factor, or may be based on a certain factor, and at least one other factor may be supplemented for comprehensive sorting. This solution enriches the way of presenting unread communication information, can best fit the user to present targeted unread communication records, and present the unread communication information in the unread communication page in an orderly and reasonable manner, so that Users can reply to unread communication information more quickly and accurately, preventing missing important communication information, etc., providing users with a good communication environment.

In step S102, the terminal obtains the to-be-reply information entered by the user in the public input box. For example, in the unread communication page shown in Figure 2, there is a public input box below the unread communication page, and the public input box is used to obtain the characters input by the user or the file, image, voice or video to be sent, etc. Based on the corresponding characters or the files to be sent, images, voices or videos, the corresponding to-be-reply information is generated. Of course, the public input box can be set to any position of the unread communication page. The public input box set at the bottom of the page shown in Figure 2 is only an example. The settings of other existing or possible future public input boxes are as follows: It is applicable to this application, and should also be included in the scope of protection of this application, and is included here by reference. Here, the existing reply information is generated based on the location on the target communication page. When the corresponding reply message is generated, it usually directly points to the contact person corresponding to the target communication page. In this application, the pending reply is generated in the public input box, corresponding to When the message to be replied to is generated, the sender of the message to be replied cannot be determined, and the corresponding sender needs to be determined based on the user's operation, etc.

In step S103, the terminal obtains at least one object identification information of the user regarding the information to be replied, and sends the information to be replied to the contact object corresponding to the at least one object identification information via the corresponding network device. For example, based on the user's touch operation on at least one unread communication record, the terminal determines that the object identification information of the at least one unread communication record is at least one object identification information of the to-be-reply information, and passes the to-be-reply information through The corresponding network device is sent to the contact object of the at least one object identification information. In some embodiments, in step S103, the terminal determines the user's information about the to-be-reply information based on the user's first touch operation regarding at least one of the at least two unread communication records. Sending the to-be-reply information to the contact object corresponding to the at least one object identification information via the corresponding network device, such as sending the to-be-reply information and the corresponding at least one object identification information to the network device, The network device respectively sends the to-be-reply information to the contact object corresponding to each object identification information in the at least one object identification information. For example, as shown in Figure 3, there are multiple unread communication records displayed on the current unread communication page. Based on the user's touch operation on one of the unread communication records, the terminal obtains the object identifier corresponding to the unread communication record. Message, and send the message to be replied to the contact person corresponding to the unread communication record. In some cases, multiple object identification information can be determined based on the user's touch operations on multiple unread communication records (such as multiple clicks or swipes, etc.), and the determined to-be-reply information can be sent to multiple objects via the network device. The contact person corresponding to the identification information. This solution determines one or more object identification information corresponding to the information to be replied based on the user's selection of the object, which can realize the editing and batch sending of the same message, and the communication page with the existing independent objects in the application is limited, so that it can be edited and then sent. The operation of batch forwarding reply information is different. This solution can directly determine the information to be reply and determine the corresponding one or more object identification information through the public input box, so that the network device can directly send the reply information to one or more object identification information The contact person corresponding to the information, realizes the quick batch reply operation of the communication information reply process, etc.

Here, there is no fixed order for the execution of step S102 and step S103 in this solution, and there are different execution orders based on different ways of generating logical judgments of the corresponding reply information. For example, in some cases, the terminal first determines the object identification information of the corresponding contact object according to the user's touch operation on unread communication information, and then, the terminal detects whether there is currently input information in the public input box, and if so, it is based on The currently existing input information generates the information to be replied, and the information to be replied is sent to the determined object identification information via the network device. For example, in some embodiments, in step S102, the terminal detects whether there is input information input by the user in the common input box based on the first touch operation, and if so, determines the corresponding input information according to the input information. Message to be replied. For example, the input information includes, but is not limited to, the characters, expressions, images, voice, video, files and other information input by the user; as shown in FIG. 3, there are only corresponding input controls (such as input boxes and Adding controls for emoticons, files, images, voices or videos), there is no corresponding sending control, the corresponding sending function is determined based on the user's first touch operation on the unread communication record and then the public input box is determined, for example , The terminal detects whether there is a first touch operation related to the unread communication record in the current unread communication page, and if it exists, determines the corresponding at least one object identification information based on the first touch operation, and then the terminal detects the common input box Whether there is input information, if so, generate corresponding to-be-reply information according to the input information, and send the to-be-reply information to at least one contact object corresponding to the object identification information via the network device. In some embodiments, the method further includes step S104 (not shown). In step S104, if it does not exist, the terminal jumps to the at least one unread communication record corresponding to the first touch operation The object communication page corresponding to the contact object of the unread communication record. For example, if the terminal detects that there is no input information in the corresponding input box based on the first touch operation for the unread communication record, it is determined that the user is not currently performing the operation of replying to the communication information, but wants to enter The unread communication information corresponds to the object communication page of the contact object to view more communication information, such as multiple unread communication information or other historical communication information. Based on the user's first touch operation, the terminal jumps to the object communication page of the contact object corresponding to the unread communication record, so that the user can consult more communication information of the contact object. For example, in other cases, the corresponding public input box includes a sending control in addition to the above-mentioned input controls. The terminal first obtains the user's input operation, and based on the user's second touch operation on the sending control, generates a message to be answered based on the input information. , And automatically enter the corresponding contact object selection step. In this process, the terminal determines the contact object to be replied to based on the user's selection operation on the corresponding unread communication record. This application can directly determine the contact object based on the first trigger operation of the communication record, and at the same time, detect whether the corresponding input box has edit content, which is different from the traditional sending operation that requires clicking the send button. This solution directly determines the corresponding contact object and is based on The edited content generates corresponding messages to be replied, which simplifies the operation of users to reply to the messages, and realizes the rapid and accurate reply of the communication information. For example, in some embodiments, in step S102, the terminal obtains the input information of the user in the public input box and the second touch operation on the sending control, and determines the corresponding information to be answered according to the input information. For example, the sending control is used to generate corresponding to-be-reply information according to the input information in the public input box, and based on the user's second touch operation on the sending control, the terminal generates corresponding information according to the input information in the public input box. Information to be replied, and enter the contact selection step. If the user's touch operation on one or more unread communication records is obtained, the object identification information corresponding to the one or more unread communication records is determined to be the information to be replied Then, the terminal sends the to-be-reply information to the contact object corresponding to the one or more object identification information via the network device. This solution can adapt different information input methods according to users, and can respond to users' communication information conveniently and quickly.

In some embodiments, step S103 further includes: if the user's selection operation on the object identification information of at least one contact object in the corresponding contact object list is obtained, the terminal further determines according to the object identification information of the at least one contact object At least one object identification information of the message to be replied. For example, for the contact object of the communication record (for example, unread communication record and/or historical communication record, etc.) existing in the unread communication page, you can click the communication record presented on the page to identify the object of the communication record. Determine at least one object identification information corresponding to the information to be replied, and then send the information to be replied to the contact object corresponding to at least one object identification information; but for users who do not have corresponding communication records in the unread communication page, the user needs to select When contacting an object, enter the contact object list and select it (such as touch, check or slide operation in the list, etc.), so as to determine the object identification information selected in the contact object list to determine at least one object identification information corresponding to it. The reply information is sent to the contact object corresponding to the at least one object identification information via the network device. Here, the object identification information determined through the communication record and the object identification information determined through the contact object list may both be included in at least one object identification information corresponding to the same piece of information to be replied. By selecting each contact person in the contact person list, the input content in the public input box of the unread communication page can be sent to the contact person corresponding to the unread communication record, as well as the corresponding other contact person at the same time , Improve the utilization efficiency of the public input box, at the same time expand the batch reply object of the public input box, and improve the user experience. In some embodiments, the unread communication page is also used to present one or more pieces of historical communication information of the user, wherein each piece of historical communication information includes the object identification information of the contact object corresponding to the user and the contact information. One or more historical communication information of the object. For example, in addition to a plurality of unread communication records, the unread communication page also includes one or more historical communication records of the user. Both the one or more historical communication records and the at least two unread communication records can be passed through Public input box for replying to communication information, where the historical communication record includes the corresponding contact object and the most recent piece of historical communication information. The order of the corresponding historical communication records can be based on the receiving time of the most recent piece of historical communication information and the object attribute of the corresponding contact object. Information, etc. are sorted, historical communication records can be presented after the corresponding unread communication records are sorted, and they can also be sorted and presented together with the unread communication records based on a specific sorting rule. In some embodiments, in step S103, the terminal determines the third touch operation of the user regarding the at least two unread communication records and at least one communication record in the one or more historical communication records. The user sends the at least one object identification information of the information to be replied to the contact object corresponding to the at least one object identification information via the corresponding network device. For example, when the unread communication page is used to present historical communication records about the user, the terminal can determine at least one object identifier of the message to be replied based on the user's selection from the unread communication record, historical communication record or even the contact object list Information, etc., so as to return the to-be-reply information to the contact object of the at least one object identification information. This application supplements contact objects such as historical communication records, contact object lists, etc., so that users can realize batch replies to communication information through public input boxes on unread communication pages, expand the scope of reply objects in public input boxes, and enhance This improves the speed at which users can reply to communication information through public input boxes, so as to create a good social experience for users.

In addition to providing various implementations for replying to communication information in an instant messaging application applied to a terminal, this application also provides a terminal capable of implementing the foregoing implementations, which will be introduced below with reference to FIG. 6.

FIG. 6 shows a terminal 100 for replying to communication information in an instant messaging application according to one aspect of the present application. The instant messaging application is provided with an unread communication page, wherein the terminal includes a module 101, a module 101, and an unread communication page. A second module 102 and a third module 103. A one-to-one module 101, configured to present at least two unread communication records of the user to which the terminal belongs and a common input box on the unread communication page, wherein each unread communication record includes the contact corresponding to the user The object identification information of the object and one or more pieces of unread communication information of the contact object; a second module 102 for obtaining the information to be replied entered by the user in the public input box; a third module 103 for Obtain at least one object identification information of the user regarding the information to be replied, and send the information to be replied to a contact object corresponding to the at least one object identification information via a corresponding network device. Here, the specific implementations corresponding to the one-on-module 101, one-two-module 102, and one-three-module 103 shown in FIG. 6 are the same as the corresponding embodiments of step S101, step S102, and step S103 shown in FIG. 1 or They are similar, so they are not repeated here, and are included here by reference.

In some embodiments, the one-to-one module 101, if the trigger condition corresponding to the unread communication page is met, is used to jump to the unread communication page and display the information of the user to which the terminal belongs on the unread communication page. At least two unread communication records and one common input box, wherein each unread communication record includes the object identification information of the contact object corresponding to the user and one or more pieces of unread communication information of the contact object. For example, in some embodiments, the trigger condition includes, but is not limited to: acquiring the user's touch operation on the unread communication control corresponding to the unread communication page; the number of unread communication records is greater than or equal to a preset number Threshold; the unread duration of an unread communication record in the instant messaging application is greater than or equal to the preset duration threshold. In some embodiments, the unread communication page includes, but is not limited to: a primary page in the instant messaging application; a secondary page in the instant messaging application, wherein the jump entry of the secondary page Set on the first-level page in the instant messaging application. In some embodiments, the one-to-one module 101 is configured to receive at least two unread communication records of the user to which the terminal belongs and sent by the corresponding network device, wherein each unread communication record includes the contact information of the user corresponding to the user. Object identification information and one or more pieces of unread communication information of the contact object; the at least two unread communication records are displayed in a specific order in the unread communication page, and a common input box is presented. In some embodiments, the presenting the at least two unread communication records in a specific order in the unread communication page includes: if an unread communication record includes one piece of unread communication information, The read communication page presents the piece of unread communication information of the unread communication record in a specific order; if an unread communication record includes multiple pieces of unread communication information, the unread communication page is presented in a specific order The most recent unread communication information and other unread communication information of the unread communication records correspond to other unread prompt messages. In some embodiments, the specific order includes, but is not limited to: sorting according to the receiving time of the most recent unread communication information in each unread communication record; according to the number of unread communication information in each unread communication record Sort; according to the object attribute information of each unread communication record corresponding to the contact object. Here, the specific implementation corresponding to the one-to-one module 101 is the same as or similar to the corresponding embodiment of the aforementioned step S101, so it will not be repeated here, and it is included here by reference.

In some embodiments, the one-three module 103 is configured to determine the user's information about the pending reply based on the user's first touch operation on at least one of the at least two unread communication records. The at least one object identification information of the information is sent to the contact object corresponding to the at least one object identification information via the corresponding network device. For example, in some embodiments, the one-two module 102 is configured to detect whether there is input information input by the user in the public input box based on the first touch operation, and if so, determine the corresponding input information according to the input information. To reply to. In some embodiments, the terminal further includes a four-module 104 (not shown), if not present, it is used to jump to the unread communication record according to the at least one unread communication record corresponding to the first touch operation. Read the object communication page corresponding to the contact object in the communication record. For example, in some embodiments, the one-two module 102 is used to obtain the input information of the user in the public input box and the second touch operation on the sending control, and determine the corresponding information to be replied according to the input information . In some embodiments, the 13th module 103 is further configured to: if the user's selection operation on the object identification information of the at least one contact object in the corresponding contact object list is obtained, the terminal further determines the object identification information of the at least one contact object. The identification information determines at least one object identification information of the message to be replied. In some embodiments, the unread communication page is also used to present one or more pieces of historical communication information of the user, wherein each piece of historical communication information includes the object identification information of the contact object corresponding to the user and the contact information. One or more historical communication information of the object. In some embodiments, the one-three module 103 is configured to determine, based on the third touch operation of the user regarding the at least two unread communication records and at least one communication record in the one or more historical communication records With regard to at least one object identification information of the information to be replied, the user sends the information to be replied to a contact object corresponding to the at least one object identification information via a corresponding network device. Here, the specific implementations corresponding to the one-two module 102, the one-three module 103, and the one-four module 104 are the same or similar to the corresponding embodiments of the aforementioned step S102, step S103, and step S104. The way is included here.

In addition to the methods and devices described in the foregoing embodiments, this application also provides a computer-readable storage medium that stores computer code, and when the computer code is executed, such as any one of the preceding items The method described is executed.

This application also provides a computer program product. When the computer program product is executed by a computer device, the method described in any of the preceding items is executed.

This application also provides a computer device, which includes:

One or more processors;

Memory, used to store one or more computer programs;

When the one or more computer programs are executed by the one or more processors, the one or more processors are caused to implement the method as described in any one of the preceding items.

Figure 7 shows an exemplary system that can be used to implement the various embodiments described in this application;

As shown in FIG. 7, in some embodiments, the system 300 can be used as any one of the above-mentioned devices in each of the described embodiments. In some embodiments, the system 300 may include one or more computer-readable media with instructions (for example, system memory or NVM/storage device 320) and be coupled with the one or more computer-readable media and configured to execute Instructions are one or more processors (eg, processor(s) 305) that implement modules to perform the actions described in this application.

For one embodiment, the system control module 310 may include any suitable interface controller to provide at least one of the processor(s) 305 and/or any suitable device or component in communication with the system control module 310 Any appropriate interface.

The system control module 310 may include a memory controller module 330 to provide an interface to the system memory 315. The memory controller module 330 may be a hardware module, a software module, and/or a firmware module.

The system memory 315 may be used to load and store data and/or instructions for the system 300, for example. For one embodiment, the system memory 315 may include any suitable volatile memory, for example, a suitable DRAM. In some embodiments, the system memory 315 may include a double data rate type quad synchronous dynamic random access memory (DDR4 SDRAM).

For one embodiment, the system control module 310 may include one or more input/output (I/O) controllers to provide an interface to the NVM/storage device 320 and the communication interface(s) 325.

For example, NVM/storage device 320 may be used to store data and/or instructions. The NVM/storage device 320 may include any suitable non-volatile memory (e.g., flash memory) and/or may include any suitable non-volatile storage device(s) (e.g., one or more hard drives ( HDD), one or more compact disc (CD) drives and/or one or more digital versatile disc (DVD) drives).

The NVM/storage device 320 may include storage resources that are physically part of the device on which the system 300 is installed, or it may be accessed by the device without necessarily being a part of the device. For example, the NVM/storage device 320 may be accessed via the communication interface(s) 325 through the network.

The communication interface(s) 325 may provide an interface for the system 300 to communicate through one or more networks and/or with any other suitable devices. The system 300 can wirelessly communicate with one or more components of a wireless network according to any of one or more wireless network standards and/or protocols.

For one embodiment, at least one of the processor(s) 305 may be packaged with the logic of one or more controllers of the system control module 310 (eg, the memory controller module 330). For one embodiment, at least one of the processor(s) 305 may be packaged with the logic of one or more controllers of the system control module 310 to form a system in package (SiP). For one embodiment, at least one of the processor(s) 305 may be integrated with the logic of one or more controllers of the system control module 310 on the same mold. For one embodiment, at least one of the processor(s) 305 may be integrated with the logic of one or more controllers of the system control module 310 on the same mold to form a system on chip (SoC).

In various embodiments, the system 300 may be, but is not limited to, a server, a workstation, a desktop computing device, or a mobile computing device (for example, a laptop computing device, a handheld computing device, a tablet computer, a netbook, etc.). In various embodiments, the system 300 may have more or fewer components and/or different architectures. For example, in some embodiments, the system 300 includes one or more cameras, keyboards, liquid crystal display (LCD) screens (including touchscreen displays), non-volatile memory ports, multiple antennas, graphics chips, application specific integrated circuits ( ASIC) and speakers.

It should be noted that this application can be implemented in software and/or a combination of software and hardware. For example, it can be implemented by an application specific integrated circuit (ASIC), a general purpose computer or any other similar hardware device. In an embodiment, the software program of the present application may be executed by a processor to realize the steps or functions described above. Similarly, the software program (including related data structure) of the present application can be stored in a computer-readable recording medium, for example, RAM memory, magnetic or optical drive or floppy disk and similar devices. In addition, some steps or functions of the present application may be implemented by hardware, for example, as a circuit that cooperates with a processor to execute each step or function.

In addition, a part of this application can be applied as a computer program product, such as a computer program instruction, when it is executed by a computer, through the operation of the computer, the method and/or technical solution according to this application can be invoked or provided. Those skilled in the art should understand that the computer program instructions in the computer-readable medium include but are not limited to source files, executable files, installation package files, etc. Correspondingly, the manner in which computer program instructions are executed by the computer includes but not Limited to: the computer directly executes the instruction, or the computer compiles the instruction and then executes the corresponding compiled program, or the computer reads and executes the instruction, or the computer reads and installs the instruction and then executes the corresponding post-installation program. Here, the computer-readable medium may be any available computer-readable storage medium or communication medium that can be accessed by a computer.

Communication media includes media by which communication signals containing, for example, computer-readable instructions, data structures, program modules, or other data are transmitted from one system to another system. Communication media can include conductive transmission media (such as cables and wires (for example, optical fiber, coaxial, etc.)) and wireless (unguided transmission) media that can propagate energy waves, such as sound, electromagnetic, RF, microwave, and infrared . Computer readable instructions, data structures, program modules or other data may be embodied as, for example, a modulated data signal in a wireless medium such as a carrier wave or similar mechanism such as embodied as part of spread spectrum technology. The term "modulated data signal" refers to a signal whose one or more characteristics have been altered or set in such a way as to encode information in the signal. Modulation can be analog, digital or hybrid modulation techniques.

As an example and not limitation, a computer-readable storage medium may include volatile, nonvolatile, and nonvolatile, nonvolatile, and nonvolatile, or Removable and non-removable media. For example, computer-readable storage media include, but are not limited to, volatile memory, such as random access memory (RAM, DRAM, SRAM); and non-volatile memory, such as flash memory, various read-only memories (ROM, PROM, EPROM) , EEPROM), magnetic and ferromagnetic/ferroelectric memory (MRAM, FeRAM); and magnetic and optical storage devices (hard disks, tapes, CDs, DVDs); or other currently known media or future developments that can be stored for computer systems Computer readable information/data used.

Here, an embodiment according to the present application includes a device that includes a memory for storing computer program instructions and a processor for executing program instructions, wherein when the computer program instructions are executed by the processor, trigger The operation of the device is based on the aforementioned methods and/or technical solutions according to multiple embodiments of the present application.

For those skilled in the art, it is obvious that the present application is not limited to the details of the foregoing exemplary embodiments, and the present application can be implemented in other specific forms without departing from the spirit or basic characteristics of the present application. Therefore, no matter from which point of view, the embodiments should be regarded as exemplary and non-restrictive. The scope of this application is defined by the appended claims rather than the above description, and therefore it is intended to fall into the claims. All changes in the meaning and scope of the equivalent elements of are included in this application. Any reference signs in the claims should not be regarded as limiting the claims involved. In addition, it is obvious that the word "including" does not exclude other units or steps, and the singular does not exclude the plural. Multiple units or devices stated in the device claims can also be implemented by one unit or device through software or hardware. Words such as first and second are used to denote names, but do not denote any specific order.

Claims

A method for replying to communication information in an instant messaging application, which is applied to a terminal, and an unread communication page is set in the instant messaging application, wherein the method includes:

The unread communication page presents at least two unread communication records of the user to which the terminal belongs and a common input box, where each unread communication record includes the object identification information of the contact person corresponding to the user and the One or more unread correspondences of the contact person;

Acquiring the to-be-reply information entered by the user in the public input box;

Obtain at least one object identification information of the user regarding the information to be replied, and send the information to be replied to a contact object corresponding to the at least one object identification information via a corresponding network device.
The method according to claim 1, wherein said presenting at least two unread communication records and one common input box of the user to which the terminal belongs on the unread communication page, wherein each unread communication record includes The object identification information of the contact object corresponding to the user and one or more pieces of unread communication information of the contact object also include:

If the trigger condition corresponding to the unread communication page is met, jump to the unread communication page and present on the unread communication page at least two unread communication records of the user to which the terminal belongs and a common input box, Wherein, each unread communication record includes the object identification information of the contact object corresponding to the user and one or more pieces of unread communication information of the contact object.
The method according to claim 2, wherein the trigger condition includes at least any one of the following:

Acquiring the user's touch operation on the unread communication control corresponding to the unread communication page;

The number of the unread communication records is greater than or equal to a preset number threshold;

The unread duration of an unread communication record in the instant messaging application is greater than or equal to a preset duration threshold.
The method according to claim 2 or 3, wherein the unread communication page includes at least any one of the following:

The first-level page in the instant messaging application;

In the second-level page in the instant messaging application, the jump entry of the second-level page is set on the first-level page in the instant messaging application.
The method according to claim 1, wherein said presenting at least two unread communication records and one common input box of the user to which the terminal belongs on the unread communication page, wherein each unread communication record includes The object identification information of the contact object corresponding to the user and one or more pieces of unread communication information of the contact object include:

Receive at least two unread communication records of the user to which the terminal belongs and sent by the corresponding network device, wherein each unread communication record includes the object identification information of the contact object corresponding to the user and one or more unread communication records of the contact object Read communication information;

On the unread communication page, the at least two unread communication records are displayed in a specific order, and a common input box is displayed.
The method according to claim 5, wherein the presenting the at least two unread communication records in a specific order in the unread communication page comprises:

If an unread communication record includes a piece of unread communication information, present the piece of unread communication information of the unread communication record in a specific order on the unread communication page;

If an unread communication record includes multiple pieces of unread communication information, the most recent unread communication information and other unread communication information of the unread communication record are presented in a specific order on the unread communication page corresponding to other unread prompts information.
The method according to claim 5 or 6, wherein the specific sequence includes at least one of the following:

Sort according to the receiving time of the most recent unread communication information in each unread communication record;

Sort according to the number of unread communication information in each unread communication record;

Correspond to the object attribute information of the contact object according to each unread communication record.
The method according to claim 1, wherein the acquiring at least one object identification information of the user regarding the information to be replied, and sending the information to be replied to the corresponding at least one object identification information via a corresponding network device Contacts of, including:

Based on the user’s first touch operation on at least one of the at least two unread communication records, determine the user’s at least one object identification information on the to-be-reply information, and set the to-be-reply The information is sent to the contact object corresponding to the at least one object identification information via the corresponding network device.
8. The method according to claim 8, wherein said obtaining the information to be replied entered by said user in said public input box comprises:

Based on the first touch operation, detecting whether there is input information input by the user in the public input box, and if so, determining corresponding information to be answered according to the input information.
The method according to claim 9, wherein the method further comprises:

If it does not exist, jump to the object communication page corresponding to the contact object of the unread communication record according to the at least one unread communication record corresponding to the first touch operation.
8. The method according to claim 8, wherein said obtaining the information to be replied entered by said user in said public input box comprises:

Obtain the input information of the user in the public input box and the second touch operation on the sending control, and determine the corresponding to-be-reply information according to the input information.
The method according to claim 11, wherein said acquiring at least one object identification information of said user regarding said to-be-replying information, and sending said to-be-replying information to said at least one object identification information corresponding to said at least one object identification information via a corresponding network device The contacts of, also include:

If the user's selection operation on the object identification information of at least one contact object in the corresponding contact object list is obtained, at least one object identification information of the to-be-reply information is determined according to the object identification information of the at least one contact object.
The method according to any one of claims 8 to 12, wherein the unread communication page is also used to present one or more pieces of historical communication information of the user, wherein each piece of historical communication information includes the user The object identification information of the corresponding contact object and one or more pieces of historical communication information of the contact object.
The method according to claim 13, wherein the acquiring at least one object identification information of the user about the information to be replied, and sending the information to be replied to the corresponding at least one object identification information via a corresponding network device Contacts of, including:

Based on the third touch operation of the user regarding the at least two unread communication records and at least one communication record in the one or more historical communication records, determine at least one object of the user regarding the information to be replied Identification information, sending the to-be-reply information to the contact object corresponding to the at least one object identification information via the corresponding network device.
A device for replying to communication information in an instant messaging application, wherein the device includes:

Processor; and

A memory arranged to store computer-executable instructions, which, when executed, cause the processor to perform the operations of the method according to any one of claims 1 to 14.
A computer-readable medium storing instructions, which when executed, cause a system to perform the operation of the method according to any one of claims 1 to 14.