JP2015210603A - Information processor, message exchange method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processor, a message exchange method, and a program that are capable of preventing a user from forgetting to send a reply to a received message in a configuration in which transmitted and received messages are displayed in a display style of a conversational format.SOLUTION: A mobile phone 1 includes a messaging function of transmitting/receiving messages to/from a correspondent, and displaying transmitted/received messages in chronological order on a display 3. The mobile phone 1 also includes a control section 11 that notifies, at a prescribed timing, a user of the fact that the user may have forgotten to transmit a reply when having received messages continuously from a correspondent. Thereby, when the user may have forgotten to transmit a replay to messages, which is determined by the messages received continuously, the user is notified of the fact that the user may have forgotten to transmit a reply. Thus, the mobile phone 1 allows the user to perform an operation of transmitting a reply appropriately, preventing the user from forgetting to transmit a reply.

Description

  The present invention relates to an information processing apparatus having a function for transmitting and receiving messages. The present invention also relates to a message exchange method and program applicable to a device having a function of transmitting and receiving messages.

  In communication using e-mail, it is desirable not to forget to reply to e-mail received from the other party. For this reason, various apparatuses and programs having a function for preventing a mail reply from being forgotten have been developed. For example, Patent Document 1 describes a device that stores the presence / absence of a reply to a received mail and notifies that a reply is necessary when a reply to the received mail is not performed.

JP 2013-3948 A

  There are an increasing number of so-called messaging applications for sending and receiving messages that have a conversational display style. In a messaging application, there is generally no concept of a reply to each message. Therefore, in the messaging application, unlike the device described in Patent Document 1, forgetting to reply can not be notified based on the presence or absence of a reply to the received message, and forgetting to reply to the message is likely to occur.

  An object of the present invention is to provide an information processing apparatus, a message exchange method, and a program capable of preventing forgetting to reply to a received message when the transmitted / received message is displayed in a conversational display style. And

  A first aspect of the present invention relates to an information processing apparatus having a messaging function for transmitting / receiving messages to / from a partner and displaying the transmitted / received messages in a time-series manner on a display unit. The information processing apparatus according to this aspect includes a control unit that notifies at a predetermined timing that there is a possibility that a reply has been forgotten when messages are continuously received from the counterpart.

  In the information processing apparatus according to this aspect, the control unit notifies that there is an unread message that has never been displayed on the display unit among messages received from the counterpart, and at least the unread message When the notification is not performed, it may be configured to notify at a predetermined timing that there is a possibility that a reply has been forgotten when messages are continuously received from the other party.

  In the case of the above configuration, the control unit may be configured to cancel the notification of the unread message when an operation for displaying the unread message is performed.

  In the information processing apparatus according to this aspect, the control unit may have forgotten to reply at a timing when the display by the messaging function ends or when a predetermined time elapses after no operation by the user is performed. It can be set as the structure which alert | reports that there exists property.

  In the information processing apparatus according to this aspect, the control unit may be configured to display on the display unit a notification screen that notifies that there is a possibility that a reply has been forgotten.

  In the case of the above configuration, the notification screen may include a continuously received message.

  Further, in the case of the above configuration, when the control unit receives an operation of designating a message that does not need to be notified on the notification screen among continuously received messages, the message designated as the unnecessary message May be excluded from continuously received messages included in the notification screen.

  In the information processing apparatus according to this aspect, the control unit may have forgotten to reply when two or more messages including a predetermined keyword are included in consecutive received messages. It can be set as the structure which alert | reports.

  In the information processing apparatus according to this aspect, the control unit forgets to reply when the number of continuously received messages is greater than the number of continuously transmitted messages following the continuously received messages. It can be set as the structure which alert | reports that there exists possibility.

  A second aspect of the present invention relates to a message exchange method. The message exchange method according to the present aspect includes a step of transmitting / receiving a message to / from a partner, a step of displaying the transmitted / received message in a time series on a display unit, and a message continuously from the partner. And a step of notifying at a predetermined timing that there is a possibility that a reply has been forgotten.

  A third aspect of the present invention relates to a program applied to a computer of an information processing apparatus. The program according to this aspect transmits / receives a message to / from the other party, displays the transmitted / received message in a time-series manner on the display unit, and when receiving a message continuously from the other party And a function of informing at a predetermined timing that there is a possibility that a reply has been forgotten.

  ADVANTAGE OF THE INVENTION According to this invention, when it is set as the structure which displays the transmitted / received message by the display style of a conversation style, it can prevent forgetting the reply with respect to the received message.

  The effects and significance of the present invention will become more apparent from the following description of embodiments. However, the following embodiment is merely an example when the present invention is implemented, and the present invention is not limited to what is described in the following embodiment.

1 is a diagram illustrating a configuration of a mobile phone according to Embodiment 1. FIG. 1 is a block diagram showing an overall configuration of a mobile phone according to Embodiment 1. FIG. It is a figure which shows the display with which the home screen was displayed based on Embodiment 1, and a mail list screen. It is a figure which shows the other party list screen based on Embodiment 1, and a figure which shows a thread | sled screen. It is a figure which shows typically the message table and continuous number based on Embodiment 1. FIG. 4 is a flowchart illustrating transmission / reception processing according to the first embodiment. 3 is a flowchart illustrating monitoring processing according to the first embodiment. It is a figure which shows the notification window based on Embodiment 1, and a figure which shows a reply screen. 4 is a flowchart illustrating notification processing according to the first embodiment. It is a figure which shows the confirmation window based on Embodiment 1, and a figure which shows a notification window. It is a figure which shows typically the message table and continuous number based on Embodiment 1. FIG. It is a figure which shows typically the message table and continuous number based on Embodiment 2. FIG. 10 is a flowchart illustrating transmission / reception processing according to the second embodiment. It is a figure which shows the transmission / reception process based on Embodiment 3, and a message table and the number of continuations typically. It is a flowchart which shows the monitoring process based on the example of a change.

  Embodiments of the present invention will be described below with reference to the drawings.

<Embodiment 1>
FIGS. 1A to 1C are a front view, a rear view, and a right side view of the mobile phone 1, respectively. Hereinafter, for convenience of explanation, as shown in FIGS. 1A to 1C, the longitudinal direction of the cabinet 2 is defined as the vertical direction, and the short direction of the cabinet 2 is defined as the horizontal direction. Furthermore, the vertical direction and the direction perpendicular to the horizontal direction are defined as the front-rear direction.

  As shown in FIGS. 1A to 1C, the mobile phone 1 includes a cabinet 2, a display 3, a touch panel 4, a microphone 5, a call speaker 6, an external speaker 7, and a camera 8. Including.

  The cabinet 2 has a substantially rectangular outline when viewed from the front. A display 3 is arranged on the front side of the cabinet 2. Various images (screens) are displayed on the display 3. The display 3 is a liquid crystal display, and includes a liquid crystal panel and an LED backlight that illuminates the liquid crystal panel. The display 3 may be another type of display such as an organic EL display. Further, a touch panel 4 is disposed so as to cover the display 3. The touch panel 4 is formed in a transparent sheet shape. As the touch panel 4, various types of touch panels such as a capacitance type, an ultrasonic type, a pressure sensitive type, a resistance film type, and a light detection type can be used.

  Inside the cabinet 2, a microphone 5 is arranged at the lower end. Further, inside the cabinet 2, a call speaker 6 is arranged at the upper end. The microphone 5 receives sound that has passed through a microphone hole 5 a formed in the front of the cabinet 2. The microphone 5 generates an electrical signal corresponding to the input sound. The call speaker 6 outputs sound. The output sound passes through an output hole 6 a formed in the front of the cabinet 2 and is emitted to the outside of the cabinet 2. During a call, the received voice received from the communication destination device (such as a mobile phone) is output from the call speaker 6, and the uttered voice uttered by the user is input to the microphone 5. Note that the sound includes various sounds such as sound and notification sound.

  An external speaker 7 is disposed inside the cabinet 2. On the back surface of the cabinet 2, an output hole 7 a is formed in a region facing the external speaker 7. The sound output from the external speaker 7 passes through the output hole 7a and is emitted to the outside of the cabinet 2.

  A camera 8 is disposed on the back side of the upper part of the cabinet 2. The camera 8 captures a subject to be photographed that exists in the back direction of the mobile phone 1. The camera 8 includes an image sensor such as a CCD or CMOS sensor, and a lens that forms an image to be photographed on the image sensor.

  FIG. 2 is a block diagram showing the overall configuration of the mobile phone 1.

  As shown in FIG. 2, the mobile phone 1 includes a control unit 11, a storage unit 12, an image output unit 13, a touch detection unit 14, a voice input unit 15, a voice output unit 16, and a voice processing unit. 17, a key input unit 18, a communication unit 19, and a photographing unit 20.

  The storage unit 12 includes a ROM, a RAM, and an external memory. The storage unit 12 stores various programs. Programs stored in the storage unit 12 include various application programs (hereinafter simply referred to as “applications”) in addition to a control program for controlling each unit of the mobile phone 1, such as a telephone, a message, a camera, a web browser, Includes applications such as maps, games and schedule management. Further, the program stored in the storage unit 12 includes a program for preventing a message reply from being forgotten, which will be described later. The program is stored in the storage unit 12 by the manufacturer when the mobile phone 1 is manufactured, and is also stored in the storage unit 12 via a storage medium such as a communication network, a memory card, or a CD-ROM.

  The control unit 11 includes a CPU. In accordance with the program stored in the storage unit 12, the control unit 11 includes each unit (storage unit 12, image output unit 13, touch detection unit 14, audio input unit 15, audio output unit 16, audio processing unit) that constitutes the mobile phone 1. 17, key input unit 18, communication unit 19, photographing unit 20, etc.).

  The image output unit 13 includes the display 3 shown in FIG. The image output unit 13 displays an image (screen) on the display 3 based on the control signal and the image signal from the control unit 11. In addition, the image output unit 13 performs lighting and extinguishing of the display 3 and adjustment of luminance in accordance with a control signal from the control unit 11.

  The touch detection unit 14 includes the touch panel 4 illustrated in FIG. 1A and detects a touch operation on the touch panel 4. More specifically, the touch detection unit 14 detects a position (hereinafter referred to as “touch position”) where a touch target such as a user's finger contacts the touch panel 4. The touch detection unit 14 outputs a position signal generated based on the detected touch position to the control unit 11. In other words, the touch operation on the touch panel 4 is performed on a screen or an object displayed on the display 3 and is a touch operation on the display 3.

  Note that the touch detection unit 14 may be configured to detect a position where the finger is approached as a touch position when the user's finger approaches the display 3, that is, the touch panel 4. For example, when the touch panel 4 of the touch detection unit 14 is a capacitance type, the sensitivity is adjusted so that the change in capacitance exceeds the detection threshold when the finger approaches the touch panel 4. Further, when the front surface of the cabinet 2 including the touch panel 4 is covered with a transparent cover made of glass or the like, a finger trying to touch the touch panel 4 comes into contact with the cover instead of the touch panel 4. In this case, the touch panel 4 detects the touch position when the finger contacts the cover or approaches the cover.

  By providing the touch panel 4, the user can perform various touch operations on the display 3 by touching or bringing a finger in contact with the touch panel 4. The touch operation includes, for example, a tap operation, a flick operation, a slide operation, and the like. The tap operation is an operation in which the user releases the finger from the touch panel 4 within a short time after the user touches or makes the finger touch the touch panel 4. The flick operation is an operation in which the user touches or touches the touch panel 4 and then flicks or sweeps the touch panel 4 in any direction. The slide operation is an operation in which the user moves the finger in an arbitrary direction while keeping the finger in contact with or close to the touch panel 4.

  For example, when the touch detection unit 14 detects a touch position and the touch position is not detected within a predetermined first time after the touch position is detected, the control unit 11 determines that the touch operation is a tap operation. judge. When the touch position is no longer detected after the touch position has been moved within a predetermined second time after the touch position is detected and the touch position is not detected, the control unit 11 performs a flick operation on the touch operation. Is determined. After the touch position is detected, when the touch position moves by a predetermined second distance or more, the control unit 11 determines that the touch operation is a slide operation.

  The voice input unit 15 includes a microphone 5. The voice input unit 15 outputs an electrical signal from the microphone 5 to the voice processing unit 17.

  The audio output unit 16 includes a call speaker 6 and an external speaker 7. An electrical signal from the audio processing unit 17 is input to the audio output unit 16. The audio output unit 16 outputs sound from the call speaker 6 or the external speaker 7.

  The audio processing unit 17 performs A / D conversion or the like on the electrical signal from the audio input unit 15 and outputs the converted digital audio signal to the control unit 11. The audio processing unit 17 performs decoding processing, D / A conversion, and the like on the digital audio signal from the control unit 11, and outputs the converted electric signal to the audio output unit 16.

  The key input unit 18 includes at least one hard key. For example, the key input unit 18 includes a power key for turning on the mobile phone 1. The key input unit 18 outputs a signal corresponding to the pressed hard key to the control unit 11.

  The communication unit 19 includes a circuit for converting a signal, an antenna for transmitting and receiving radio waves, and the like for performing a call and communication. The communication unit 19 converts a call or communication signal input from the control unit 11 into a radio signal, and transmits the converted radio signal to a communication destination such as a base station or another communication device via an antenna. To do. Further, the communication unit 19 converts the radio signal received via the antenna into a signal in a format that can be used by the control unit 11, and outputs the converted signal to the control unit 11.

  The imaging unit 20 includes the camera 8 and an imaging control circuit shown in FIG. The image capturing unit 20 captures a moving image or a still image according to a control signal from the control unit 11, performs various image processing and encoding processing on the captured moving image data or still image still image data, and processes the processed moving image. Data or still image data is output to the control unit 11.

  FIG. 3A is a diagram showing the display 3 on which the home screen 110 is displayed.

  In the mobile phone 1, various screens are displayed on the display 3, and various touch operations are performed by the user on the screen. The display area of the display 3 is divided into a notification area A1 located at the upper end, an operation key area A2 located at the lower end, and a central area A3 located at the center.

  The notification area A1 includes a current time, a remaining amount meter indicating the remaining battery level, an intensity meter indicating the intensity of the radio wave, and the like. The operation key area A2 includes a setting key 101, a home key 102, and a back key 103. The setting key 101 is a key for mainly displaying a setting screen for performing various settings in the central area A3. The home key 102 is a key for shifting the display of the central area A3 from the other screen to the home screen 110 mainly. The back key 103 is a key for returning the executed process to the process one step before.

  In the central area A3, for example, a home screen 110 is displayed as an initial screen. Home screen 110 includes activation icons for activating various applications. The startup icons include, for example, a telephone icon 111, a camera icon 112, a mail icon 113, a messaging icon 114, and the like. When using various applications, the user performs a tap operation on an activation icon corresponding to the application to be used. Thereby, an application is started and an execution screen based on the application is displayed.

  Now, when the user performs a tap operation on the mail icon 113 on the home screen 110, an application for individually displaying mail (hereinafter referred to as “mail application”) is activated. In the mail application, for example, e-mail and MMS (Multimedia Messaging Service) messages are transmitted and received.

  FIG. 3B is a diagram showing a mail list screen 120 displayed in the central area A3 in the mail application.

  On the mail list screen 120 shown in FIG. 3B, mails M11 to M14 are displayed in chronological order. Mails M11 and M12 are mails received from Jack, and mails M13 and M14 are mails received from Tom.

  Referring to the mail M11, it can be seen that the user has been asked by Jack. On the other hand, since the user has already performed a reply operation, a reply mark 121 indicating that the reply has been completed is displayed on the mail M11. Referring to the mail M12, it can be seen that this mail did not need to be replied. For this reason, the user does not perform a reply operation, and the reply mark 121 is not displayed on the mail M12. Referring to the mails M13 and M14, it can be seen that the user has been asked by Tom. On the other hand, since the user does not perform a reply operation, the reply mark 121 is not displayed in the mails M13 and M14.

  Further, since the user has not opened the mail M13 and confirmed the full text, the characters in the mail M13 are thick. On the other hand, since the user opens the mails M11, M12, and M14 and confirms the full text, the characters in these mails are thin.

  Further, since it is determined that the mails M11, M13, and M14 are mails that need to be replied, a reply necessary mark 122 is displayed on these mails. Whether or not a reply is necessary is determined by the control unit 11 based on, for example, mail received from an important partner or a predetermined keyword included in the text.

  If the reply mark 121 is not displayed, it can be understood that the user may have forgotten to reply to the target mail. In addition, when the character is thick, the user has not confirmed the text of the target mail, and thus it is understood that the user may have forgotten to reply to the target mail. In addition, since the user may include the contents to be replied when the reply required mark 122 is displayed, if the reply mark 121 is not displayed for the mail, You can see that you may have forgotten to reply to this email.

  In this way, in the mail application, the user can grasp whether or not a reply has been made for each mail by referring to the presence or absence of the reply mark 121 and whether or not the characters in the mail are bold. Further, by referring to the presence / absence of the reply mark 121 and the presence / absence of the reply required mark 122, the user can grasp whether or not the user has replied to the mail that needs to be replied. Therefore, the user can determine whether or not a mail reply is necessary, and can reply the mail appropriately, so that a situation in which the user forgets to reply to the received mail can be prevented.

  Next, when the user performs a tap operation on the messaging icon 114 on the home screen 110, an application that displays a message in a conversational form (hereinafter referred to as a “messaging application”) is activated. In the messaging application, for example, instant messenger messages and SMS (Short Message Service) messages are transmitted and received.

  FIG. 4A is a diagram showing a partner list screen 130 displayed in the central area A3 when the messaging application is activated. On the destination list screen 130, destination items U1 to U5 are displayed. When the user performs a tap operation on the destination items U1 to U5, a thread screen 140 that displays a message exchanged with the target destination in a conversational format is displayed in the central area A3. Note that an unread mark 131 (to be described later) is displayed in the destination item U1 shown in FIG.

  FIG. 4B is a diagram showing a thread screen 140 displayed in the central area A3. FIG. 4B shows a thread screen 140 displayed when a tap operation is performed on the destination item U1.

  On the thread screen 140, messages M21 to M24 are displayed in time series. Messages M21 and M24 are messages transmitted to the user by the user, and messages M22 and M23 are messages received from Tom.

  On the thread screen 140, the message received from Tom and the message transmitted to Tom are added sequentially from the bottom in the order of the date and time when they are transmitted and received. The thread screen 140 includes an input box 141 and a send button 142. The user can input characters via the input box 141, and by performing a tap operation on the send button 142, the content input in the input box 141 is changed to a target partner (FIG. 4B). Can be sent to Tom).

  As described above, in the messaging application, messages can be exchanged in real time as if a conversation was made between the user and the other party. In other words, the messaging application has the advantage of being able to talk in real time like a telephone, and the advantage of being able to send a message even when the other party is absent like mail.

  However, unlike a mail application, in the case of a messaging application, conventionally, no means for preventing a situation in which a user forgets to reply to a message that needs a reply has not been considered.

  For example, when a message is exchanged with Tom, the user may not confirm the message received from Tom by opening the thread screen 140. In this case, as shown in FIG. 4A, an unread mark 131 for informing the fact is displayed in the destination item U1, and the unread number is displayed in the unread mark 131. As described above, when a message is received from the target partner when the thread screen 140 is not displayed, the unread mark 131 is displayed in the target partner item. In other words, when there is an unread message that has never been displayed on the display 3 among the received messages, the unread mark 131 is displayed in the target destination item. The unread number is counted up every time a message is received from a target partner when the thread screen 140 is not displayed. Then, when the target thread screen 140 is displayed as an operation for displaying an unread message while the unread mark 131 is displayed, the unread count is set to 0, and the displayed unread The mark 131 is not displayed.

  However, even if the user notices that there is a message that has not been confirmed by the unread mark 131 and displays the thread screen 140, the thread screen 140 returns a reply for each message as shown in FIG. A reply mark indicating whether or not a reply has been made or a reply required mark indicating that a reply is necessary is not displayed. For this reason, in the thread screen 140, a message that needs to be replied is likely to be buried, and the user may forget to reply to a message that needs to be replied.

  Therefore, the messaging application installed in the mobile phone 1 of the present embodiment is provided with a function that can prevent a situation in which a reply is forgotten with respect to a message that needs to be returned. Hereinafter, a function for preventing forgetting to reply to a message in the present embodiment will be described.

  5A to 5E are diagrams schematically showing a message table and the number of continuations.

  The message table is a table stored in the storage unit 12 for each partner on the partner list screen 130. Whether the message table is a reply for each message sent / received, “type” indicating that it is a received message or sent message, and “notification flag” indicating that it is necessary to notify the user that a reply has been forgotten It includes a “reply flag” indicating whether or not. The transmitted and received messages are added in order from the bottom of the message table. The continuous number is a variable stored in the storage unit 12 for each partner on the partner list screen 130. The continuous number indicates the number of times messages are continuously received from the other party. The processing shown in FIGS. 6, 7, and 9 is performed by using such a message table and the continuous number. The processes shown in FIGS. 6, 7, and 9 will be described below with reference to FIGS.

  FIG. 6 is a flowchart showing transmission / reception processing. The transmission / reception process is performed not only in the case where the screen related to the messaging application is displayed in the central area A3 but also in the background as long as the power of the mobile phone 1 is turned on while the display by the messaging application is not performed. Always executed.

  When the control unit 11 transmits a message via the communication unit 19 (S101: YES), the control unit 11 stores the transmission message in the message table (S102) and sets the continuous number to 0 (S103). At this time, the type of the transmission message is “transmission”, and the notification flag and the reply flag are “−”. Note that the continuous number is set to 0 in advance as an initial state. For example, when the message M21 is transmitted, the message table and the number of continuations are in the state shown in FIG. Then, the process returns to S101.

  On the other hand, when the control unit 11 receives a message via the communication unit 19 (S104: YES), the control unit 11 stores the received message in the message table (S105), and increases the number of consecutive ones (S106). At this time, the type of the received message is “received” and the reply flag is set to 0. And the control part 11 performs the process according to the continuous number as shown below.

  When the continuous number is 1 (S107: YES), the control unit 11 sets the notification flag of the current received message to 0 (S108). For example, when the message M22 is received from the state of FIG. 5A, the message table and the number of continuations are in the state shown in FIG. Then, the process returns to S101.

  When the continuous number is 2 (S109: YES), the control unit 11 sets the notification flag of the continuous reception message, that is, the current reception message and the previous reception message to 1 (S110). For example, when the message M23 is received from the state of FIG. 5B, the continuous number is 2, and the notification flags of the messages M22 and M23 are 1, as shown in FIG. Then, the process returns to S101. When the message M24 is transmitted from the state of FIG. 5B, the continuous number is 0 as shown in FIG. 5D, and the notification flag of the immediately preceding message M22 remains 0.

  When the continuous number is 3 or more (S109: NO), the control unit 11 sets the notification flag of the current received message to 1 (S111). For example, when the message M25 is received from the state of FIG. 5C, the continuous number becomes 3 and the notification flag of the message M25 becomes 1, as shown in FIG. Then, the process returns to S101.

  Thus, when two or more received messages are continuously received, the notification flag of the consecutive received messages becomes 1. As described above, when the notification flag of the received message becomes 1, there is a possibility that the user has forgotten to reply to the received message. That is, in a messaging application, when a conversation progresses with a certain destination, usually the destination message and the user's own message are alternately generated. In other words, when a reply is necessary for the other party's message, the user's message is usually sent immediately after that message. On the other hand, it can be determined that the possibility of forgetting to reply is low. Conversely, if a message is not sent from the user immediately after the other party's message, and the other party's message continues, the user forgets to reply to the other party's message. It can be determined that there is a possibility. Therefore, in this embodiment, as will be described later, the user is notified at a predetermined timing that there is a possibility that a reply has been missed for a received message whose notification flag is 1.

  FIG. 7 is a flowchart showing the monitoring process. Similar to the transmission / reception process, the monitoring process is always executed by the control unit 11.

  The control unit 11 determines whether an operation for displaying the home screen 110 via the home key 102 or an operation for displaying another application is performed when the screen of the messaging application is displayed in the central area A3. (S201). If the control unit 11 determines YES in S201, the control unit 11 performs the processing of S203 and the subsequent steps. If the determination is NO in S201, the control unit 11 determines whether a predetermined time has elapsed since the user's operation is no longer performed. (S202). If the control unit 11 determines YES in S202, the control unit 11 performs the processing from S203 onward. If the control unit 11 determines NO in S202, the control unit 11 returns the processing to S201.

  If it is determined YES in S201 or S202, the control unit 11 refers to all message tables stored for each partner and determines whether there is a received message with a notification flag of 1 (S203). If there is no received message whose notification flag is 1 (S203: NO), the process returns to S201. If there is a received message with a notification flag of 1 (S203: YES), the control unit 11 extracts a received message with a notification flag of 1 (S204). Then, the control unit 11 displays the notification window 150 shown in FIG. 8A in the central area A3 (S205), and displays the received message extracted in S204 on the notification window 150 (S206).

  Subsequently, the control unit 11 receives a user operation while the notification window 150 is displayed, and performs “notification processing” (S207). The notification process will be described later with reference to FIG. When the notification process ends, the control unit 11 closes the notification window 150 (S208), and returns the process to S201. If the process returns to S201 again after determining YES in S201, the home screen 110 or another application is displayed in the central area A3, and then the messaging application is displayed in the central area A3. The determination in S201 is NO. In this case, the timing at which the notification window 150 is closed in S208 is the last operation for the messaging application, and the determination in S202 is performed.

  FIG. 8A shows a notification window 150 displayed in the central area A3.

  In the notification window 150, the received message extracted in S204 of FIG. 7 is displayed. In FIG. 8A, messages M22 and M23 extracted from Tom's message table and message M26 extracted from Jack's message table are displayed. Also, a check box 151 is displayed in the message displayed on the notification window 150. Further, the notification window 150 includes a non-notification button 152 and a reminder button 153.

  FIG. 9 is a flowchart showing the notification process.

  The control unit 11 determines whether a tap operation has been performed on the received message in the notification window 150 or whether a tap operation has been performed on the non-notification button 152 and the reminder button 153 (S301 to S303). When a tap operation is performed on the received message (S301: YES), the control unit 11 hides the notification window 150 and displays the reply screen 160 shown in FIG. 8B in the central area A3 (S304). ). Then, the control unit 11 highlights and displays the received message on which the tap operation has been performed in the center of the reply screen 160 (S305).

  FIG. 8B is a diagram showing a reply screen 160.

  The reply screen 160 includes an input box 161 and a send button 162 in substantially the same manner as the thread screen 140 shown in FIG. 4B, and displays a message exchanged with a target partner in a conversational format. The reply screen 160 includes an end button 163 at the top. In the reply screen 160 shown in FIG. 8B, the message M22 that has been tapped in the notification window 150 in FIG. 8A is displayed in the center, and the characters in the message M22 are displayed thick. The frame of the message M22 is doubled. The reply screen 160 also displays previous and subsequent messages in addition to the message M22 that is the reply target. The user performs a predetermined character input operation, inputs a reply message to the received message displayed in the center in the input box 161, and then operates the send button 162 to transmit the input message. When the transmission is completed, the user performs a tap operation on the end button 163.

  Returning to FIG. 9, when the transmission of the message is completed and the tap operation is performed on the end button 163 (S306: YES), the control unit 11 closes the reply screen 160 and displays the confirmation window shown in FIG. 170 is displayed in the central area A3 (S307).

  FIG. 10A shows a confirmation window 170.

  In the confirmation window 170, all the received messages whose notification flag is 1 are displayed for the destination of the received message specified by the tap operation in the notification window 150. In the confirmation window 170 shown in FIG. 10A, among the messages M22, M23, and M26 with the notification flag 1 shown in FIG. 8A, the message M23 that is the same destination as the message M22 that is the reply target. Is displayed. A check box 171 is displayed in the message displayed on the confirmation window 170. The confirmation window 170 includes an OK button 172 and a cancel button 173. The user checks the check box 171 of the received message returned on the reply screen 160 and performs a tap operation on the OK button 172. Further, when the user closes the reply screen 160 without transmitting a message, the user performs a tap operation on the cancel button 173.

  When the confirmation window 170 is displayed, the confirmation window 170 may be displayed in a state where the check box 171 of the message to be returned in the notification window 150 in FIG. .

  Returning to FIG. 9, in the confirmation window 170, the control unit 11 determines whether a tap operation has been performed on the OK button 172 or a cancel operation has been performed on the cancel button 173 (S308, S309). When the tap operation is performed on the OK button 172 (S308: YES), the control unit 11 assumes that the reply work is completed for the received message selected by the check box 171 and sets the notification flag to 0 and the reply flag to 1. (S310). For example, when the notification process is started and the message table and the number of continuations about Tom are in the state shown in FIG. 11A, the message M22 is processed by the process of S310 as shown in FIG. 11B. The notification flag is 0 and the reply flag is 1. Subsequently, the control unit 11 deletes the received message selected by the check box 171 from the notification window 150 (S311). On the other hand, when a tap operation is performed on the cancel button 173 (S309: YES), the processing of S310 and S311 is skipped.

  Here, on the reply screen 160, the user can reply not only to the received message that is the reply target, but also to other messages that should be returned. In the confirmation window 170, when a check box 171 for a plurality of messages is checked and a tap operation is performed on the OK button 172, the processes of S310 and S311 are performed for a plurality of selected received messages. Therefore, the user can perform a reply completion procedure collectively in the confirmation window 170 for a plurality of received messages that have been replied on the reply screen 160. For example, when the message table for Tom and the number of continuations are in the state shown in FIG. 11A, the check boxes 171 of the messages M22 and M23 are checked, and a tap operation is performed on the OK button 172. Then, as shown in FIG. 11C, the notification flag is 0 and the reply flag is 1 for the messages M22 and M23.

  Note that the display of the confirmation window 170 may be omitted. In this case, when the reply work is completed on the reply screen 160 and a tap operation is performed on the end button 163, the control unit 11 automatically responds to the reply target message selected by the check box 151 in the notification window 150. Specifically, the processing of S310 and S311 is performed.

  Subsequently, the control unit 11 closes the confirmation window 170 and redisplays the non-displayed notification window 150 as shown in FIG. 10B (S312). For example, in the confirmation window 170 shown in FIG. 10A, when the check box 171 of the message M22 is checked and a tap operation is performed on the OK button 172, the message M22 shown in FIG. Among M23 and M26, the message M22 disappears and the messages M23 and M26 are displayed as shown in FIG.

  Next, when the user does not reply to the received message displayed in the notification window 150, the user performs a tap operation on the reminder button 153. When a tap operation is performed on the reminder button 153 (S302: YES), the control unit 11 ends the notification process, returns the process to the monitoring process of FIG. 7, and performs the subsequent process. In this case, there is a continuously received message when an operation for displaying the home screen 110 or the like is performed again in the monitoring process, or when a predetermined time has elapsed since the user no longer performed the operation. Is determined.

  If the user determines that there is no need to reply to the received message displayed in the notification window 150, the user checks the check box 151 of the target message and clicks the non-notification button 152. And tap. When the tap operation is performed on the non notification button 152 (S303: YES), the notification flag of the received message selected by the check box 151 is set to 0 (S313). Subsequently, the control unit 11 deletes the received message selected by the check box 151 from the notification window 150 (S314).

  As described above, according to the present embodiment, when a message is continuously received, the notification window 150 notifies the user that there is a possibility that a reply has been forgotten. As a result, the user can recognize that there is a possibility that he / she has forgotten to reply, and can appropriately perform a reply operation. Therefore, forgetting a reply by the user can be prevented.

  Also, according to the present embodiment, when an operation for displaying the home screen 110 or another application is performed, the notification window 150 notifies that there are continuously received messages. As a result, the user can immediately know that there is a possibility that a reply has been forgotten when an operation for displaying the home screen 110 or another application is performed. In addition, when a predetermined time has elapsed since the user no longer performs the operation, the notification window 150 notifies that there are continuously received messages. Thereby, the user can know that there is a possibility that the reply has been forgotten even when the mobile phone 1 is placed and other work is performed.

  Further, according to the present embodiment, when there are continuously received messages, the notification window 150 is displayed in the central area A3. As a result, the user can visually know that there is a possibility that a reply has been forgotten.

  Further, according to the present embodiment, continuously received messages, that is, received messages whose notification flag is 1 are displayed in the notification window 150. Thereby, the user can know the content of the received message that may have forgotten the reply.

  Further, according to the present embodiment, the user selects a message in the notification window 150 and performs a tap operation on the non-notification button 152, thereby setting the notification flag of the selected message to 0 and excluding it from the notification target. can do. Further, the user can select a message in the confirmation window 170 and perform a tap operation on the OK button 172 to set the notification flag of the selected message to 0 and exclude it from the notification target. As described above, the user can set not to notify again about a received message that does not require a reply or a received message that has already been replied to.

<Embodiment 2>
In the first embodiment, when messages are continuously received, it is determined that there is a possibility that a reply to these messages may be forgotten. In the second embodiment, it is determined whether or not a predetermined keyword is included in the received message, and the user is notified that there is a possibility of forgetting to reply to the received message including the predetermined keyword.

  12A to 12E are diagrams schematically illustrating the message table and the number of continuations in the second embodiment.

  Compared with the message table of the first embodiment, the message table of the second embodiment is added with a “required reply flag” indicating that a reply is necessary because a predetermined keyword is included in the message. The other message table items and the number of continuations are the same as in the first embodiment. Hereinafter, the process illustrated in FIG. 13 will be described with reference to FIGS.

  FIG. 13 is a flowchart illustrating transmission / reception processing according to the second embodiment. In the flowchart of the second embodiment, when compared with the transmission / reception processing of the first embodiment shown in FIG. 6, S401 to S403 are added between S105 and S106, and S404 is added instead of S110. Hereinafter, the changed part will be described.

  When receiving the message (S104: YES), the control unit 11 performs the process of S105, and then determines whether the received message includes a predetermined keyword (S401). In the present embodiment, characters and words such as “?” And “please contact” are set in advance as predetermined keywords and stored in the storage unit 12. Other characters and words may be set as predetermined keywords. The predetermined keyword is a keyword for determining whether or not the received message is a message that needs to be returned.

  When a predetermined keyword is included in the received message (S401: YES), the control unit 11 assumes that this received message is important, sets the required reply flag of this received message to 1 (S402), and performs subsequent processing. Do. On the other hand, if a predetermined keyword is not included in the received message (S401: NO), the control unit 11 sets the required reply flag of the received message to 0 (S403), assuming that the received message is not important. To S101.

  Next, when the continuous number is 1 (S107: YES), the control unit 11 sets the notification flag of the current received message to 0 (S108). For example, as shown in FIG. 12A, when a message M32 having a reply required flag of 1 is received from the state in which the message M31 is transmitted, the message table and the number of continuations are as shown in FIG. It becomes.

  When the continuous number is 2 (S109: YES), the control unit 11 receives a continuous received message with a required return flag of 1, that is, a received message with a current required return flag of 1 and a previous required return flag of 1. Is set to 1 (S404). For example, when a message M33 having a reply required flag of 1 is received from the state shown in FIG. 12B, the number of consecutive messages is 2, as shown in FIG. 12C, and the notification flags of the messages M32 and M33 are 1. It becomes. Note that when the message M34 having a reply required flag of 0 is received from the state of FIG. 12B, the notification flags of the messages M32 and M34 remain 0 as shown in FIG. 12D. Further, when the message M35 having the required reply flag of 1 is received from the state of FIG. 12D, the notification flags of the messages M32 and M35 are set to 1, as shown in FIG.

  As described above, when the notification flag of the received message is set to 1, the received message with the notification flag set to 1 is extracted by the monitoring process shown in FIG. It is displayed in the window 150.

  As described above, according to the present embodiment, when two or more messages including a predetermined keyword are included in consecutive received messages, the possibility of forgetting a reply is notified, and the predetermined keyword is included. When the message to be sent is 1 or 0, there is no notification of the possibility of forgetting to reply. Thereby, it is possible to prevent the user from forgetting to reply to a message that is highly necessary to reply because it is important.

  Further, according to the present embodiment, a message that does not include a predetermined keyword (for example, a message that is not important and has a low necessity of replying) is not displayed on the notification window 150. In this way, when there is a low possibility that a reply has been forgotten, notification of forgetting a reply is not made, so unnecessary notifications can be reduced.

<Embodiment 3>
In the first embodiment, when messages are continuously received, it is determined that there is a possibility that a reply to these messages may be forgotten. In the third embodiment, the number of consecutive received messages is compared with the number of consecutive transmitted messages following these received messages. If the numbers are the same as each other, it is assumed that the user has replied without omission, and the user is not notified that there is a possibility of forgetting to reply to these consecutive received messages.

  FIG. 14A is a flowchart illustrating transmission / reception processing according to the third embodiment. In the flowchart of the third embodiment, S501 and S502 are added immediately after S103 as compared with the transmission / reception processing of the first embodiment shown in FIG. Hereinafter, the changed part will be described.

  When the control unit 11 transmits a message (S101: YES), after performing the processing of S102 and S103, the control unit 11 determines whether or not the number of consecutive transmitted messages is the same as the number of immediately preceding received messages (S501). . If it is determined YES in S501, the control unit 11 sets the notification flag to 0 and the reply flag to 1 assuming that a reply has already been made for the immediately preceding received message (S502).

  For example, as shown in FIG. 14B, when the messages M41 and M42 are continuously received, the notification flags of the messages M41 and M42 are set to 1 as described in the first embodiment. Thereafter, when the messages M43 and M44 are continuously transmitted, the number of continuous transmission messages (in this case, 2) becomes the same as the number of immediately preceding consecutive messages (in this case, 2). As a result, YES is determined in S501, and the notification flag is set to 0 and the reply flag is set to 1 for the immediately preceding received message (in this case, messages M41 and M42), as shown in FIG.

  As described above, according to the present embodiment, since the user does not properly reply to the received message, the number of continuously received messages is the number of continuously transmitted messages following the continuously received message. If the number is greater than the number, these continuously received messages are displayed in the notification window 150. Thereby, it is notified that there is a possibility that the reply has been forgotten, and as in the first embodiment, the user can forget to reply.

  In addition, according to the present embodiment, since the user appropriately responds to the received message, the number of continuously received messages is equal to the number of continuously transmitted messages following the continuously received message. If the number is less than or equal to the number, these continuously received messages are not displayed in the notification window 150. In this way, when there is a low possibility that a reply has been forgotten, notification of forgetting a reply is not made, so unnecessary notifications can be reduced.

  Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments and the like, and various modifications can be made to the embodiments of the present invention in addition to the above. is there.

<Other changes>
In the above embodiment, the reply screen 160 displays the previous and subsequent messages in addition to the message selected in the notification window 150. However, the present invention is not limited to this, and only the selected message is displayed. May be. Further, display and non-display of the previous and subsequent messages may be switched by a button provided separately on the reply screen 160.

  In the above embodiment, in S203 of FIG. 7, all message tables stored for each destination are referred to and it is determined whether there is a received message with a notification flag of 1. However, the present invention is not limited to this, and the control unit 11 may determine whether there is a received message with a notification flag of 1 by referring only to a preset message table of the other party. As a result, a message (for example, an advertisement) received from the other party that does not need to be sent back is not displayed on the notification window 150.

  In the above-described embodiment, whether there are continuously received messages when an operation for displaying the home screen 110 or the like is performed, or when a predetermined time has elapsed after the user no longer performs an operation. Is determined, and notification is made through the notification window 150. However, the present invention is not limited to this, and it may be determined whether there are continuously received messages at predetermined time intervals. Alternatively, each time a message is received, it may be determined whether there is a received message with a notification flag of 1.

  In the above embodiment, the notification window 150 is displayed on the display 3 to notify the user that there is a possibility that a reply has been forgotten. However, the notification means to the outside is not limited to this, and for example, it may be notified that there is a possibility that a reply has been forgotten by a sound or a beep sound from the external speaker 7.

  In the above embodiment, the user is notified that there is a possibility that a reply has been forgotten based on the continuous reception of messages. However, the present invention is not limited to this, and only when the unread count is 0, the user may be notified that there is a possibility that a reply has been forgotten based on continuous reception of messages. .

  FIG. 15 is a flowchart showing the monitoring process in this case. In the flowchart of FIG. 15, in contrast to the monitoring process of FIG. 7, S601 and S602 are added instead of S203 and S204. Hereinafter, the changed part will be described.

  If the control unit 11 determines YES in S201 or S202, the control unit 11 refers to all message tables stored for each destination. Then, the control unit 11 determines whether there is a received message whose notification flag is 1 in the message table of the other party whose unread count is 0 (S601). For example, a partner whose unread number is 0 is a partner whose unread mark 131 is not displayed in the partner item, or a partner whose unread number remains 0 because the thread screen 140 is displayed. That is. When the control unit 11 determines YES in S601, the control unit 11 extracts a received message whose notification flag is 1 from the message table of the other party whose unread number is 0 (S602).

  In this way, only when the unread received message is 0, if the user is notified that there is a possibility that the reply has been forgotten, even if there is a received message continuous to the unread received message, The user is not notified that a reply may have been forgotten. However, since the user can confirm that there is an unread received message by using the unread mark 131, it is possible to prevent a situation where the user forgets to reply to the unread received message.

  Further, in the above embodiment, the user is notified that there is a possibility that the reply has been forgotten based on the continuous message reception, but the read message that has been read, that is, the unread reception The user may be notified that there is a possibility that a reply has been forgotten only when there is a continuous received message other than a message.

  Further, in the above embodiment, only the destination item corresponding to each destination is displayed on the destination list screen 130, but a group item including a plurality of destinations may be displayed. In this case, the thread screen 140 of this group is displayed by performing a tap operation on the group item. On the group thread screen 140, messages received from a plurality of destinations included in the group and messages transmitted by the user are displayed in chronological order. Also in this case, the user may be notified that there is a possibility that a reply has been forgotten based on the continuous reception of messages from a plurality of destinations. Alternatively, it may be determined whether messages have been continuously received for each partner included in the group, and based on the determination result, the user may be notified that there is a possibility that a reply has been forgotten. .

  In the second embodiment, when a predetermined keyword is included in the received message, the required reply flag of the received message is set to 1, and the received message is included in a continuous received message. However, the present invention is not limited to this. When the required reply flag of all received messages is set to 1 in advance and the received message includes a predetermined keyword (for example, “advertisement”), the received message The reply flag may be set to 0. In this way, since the received message with the reply required flag set to 0 is not included in the continuous received message, unnecessary notifications can be reduced.

  Moreover, in the said embodiment, this invention was applied to the smart phone type mobile phone. However, the present invention is not limited to this, and the present invention may be applied to other types of mobile phones such as a straight type, a folding type, and a sliding type. Furthermore, the present invention is not limited to a mobile phone, and can be applied to various mobile terminal devices such as a PDA (Personal Digital Assistant) and a tablet PC (Tablet PC). Furthermore, the present invention can be applied to a personal computer.

  In addition, the embodiment of the present invention can be variously modified as appropriate within the scope of the technical idea shown in the claims.

1 Mobile phone
3 Display
11 Control unit
131 Unread mark
150 Notification window
170 Confirmation window

Claims (11)

An information processing apparatus having a messaging function for sending and receiving messages to and from a counterpart and displaying the sent and received messages in a time-series manner on a display unit,
When a message is continuously received from the other party, a control unit that notifies at a predetermined timing that a reply may be forgotten,
An information processing apparatus characterized by that. The information processing apparatus according to claim 1,
The control unit informs that there is an unread message that has never been displayed on the display unit among the messages received from the counterpart,
At least when the notification of the unread message has not been performed, if a message is continuously received from the other party, it is notified at a predetermined timing that a reply may have been forgotten.
An information processing apparatus characterized by that. The information processing apparatus according to claim 2,
When the operation for displaying the unread message is performed, the control unit cancels the notification of the unread message.
An information processing apparatus characterized by that. The information processing apparatus according to any one of claims 1 to 3,
The control unit notifies that a reply may be forgotten at the timing when the display by the messaging function is completed, or at the timing when a predetermined time has elapsed since the user no longer performs the operation,
An information processing apparatus characterized by that. The information processing apparatus according to any one of claims 1 to 4,
The control unit causes the display unit to display a notification screen that notifies that there is a possibility that a reply has been forgotten.
An information processing apparatus characterized by that. The information processing apparatus according to claim 5,
The notification screen includes continuously received messages.
An information processing apparatus characterized by that. The information processing apparatus according to claim 6,
When the control unit receives an operation for designating a message that does not need to be notified on the notification screen among continuously received messages, the control unit can continuously include the message specified in the unnecessary message on the notification screen. Exclude from received messages,
An information processing apparatus characterized by that. The information processing apparatus according to any one of claims 1 to 7,
The control unit informs that there is a possibility that a reply has been forgotten when two or more messages including a predetermined keyword are included in consecutive received messages.
An information processing apparatus characterized by that. The information processing apparatus according to any one of claims 1 to 8,
The control unit notifies that a reply may be forgotten when the number of continuously received messages is greater than the number of continuously transmitted messages following the continuously received messages. To
An information processing apparatus characterized by that. Sending and receiving messages to and from the other party;
Displaying the sent and received messages in a time series on the display unit;
Including a step of notifying at a predetermined timing that a reply may be forgotten when a message is continuously received from the destination.
A message exchange method characterized by the above. In the computer of the information processing device,
A function for sending and receiving messages to and from the other party and displaying the sent and received messages in a time-series manner on the display unit,
A function of informing at a predetermined timing that there is a possibility that a reply has been forgotten when receiving messages continuously from the other party;
A program characterized by that.

Images