WO2021205622A1

WO2021205622A1 - Mailbox monitoring device and mailbox monitoring method

Info

Publication number: WO2021205622A1
Application number: PCT/JP2020/016032
Authority: WO
Inventors: 上垣　映理子; 啓中嶋; 竹内　洋; 聡美堀; 江太永岡; 鈴木　一生; 直希石野; 元神崎; 雄大鎌田; 佐知田中; 吉川　敏文; 忠博山口
Original assignee: 株式会社日立製作所
Priority date: 2020-04-09
Filing date: 2020-04-09
Publication date: 2021-10-14

Abstract

This mailbox monitoring device monitors mailboxes installed in an apartment complex and comprises a delivered mail monitoring unit for detecting, as delivered mail overflow, a state in which any of the mailboxes is overflowing with delivered mail. The mailbox monitoring device outputs a result of the monitoring of the mailboxes when the delivered mail overflow is detected by the delivered mail monitoring unit.

Description

Mailbox monitoring device, mailbox monitoring method

The present invention relates to a device and a method for monitoring a mailbox installed in an apartment house and used by each resident.

Generally, apartments are equipped with various common facilities that can be used by each resident. One of these shared facilities is a mailbox for residents. A mailbox for residents is generally assigned to each resident of an apartment house for each dwelling unit, and a plurality of mailboxes are collectively installed in a mailbox area provided near the entrance hall of the apartment house.

In the above-mentioned mailbox for residents, if the resident neglects to collect the mail, the mail will gradually accumulate in the mailbox. In addition, if the resident has a subscription contract for newspapers, magazines, etc., these deliveries will be posted regularly, which will put pressure on the mailbox. As a result, if the amount of mail or deliveries accumulated in the mailbox exceeds the capacity of the mailbox, they will overflow from the mailbox and be scattered near the mailbox area. If mail and deliveries continue to overflow from the mailbox in this way for a long period of time, the aesthetics of the entire housing complex, including the mailbox area, will be spoiled, leading to deterioration of public security and a decline in asset value. There is. In the conventional mailbox, in order to avoid such a problem, the manager who manages the apartment house needs to monitor the mailbox one by one, organize it as necessary, and request the resident to collect it. Such management work related to mailboxes is a cause of lower work efficiency and higher cost for managers.

Patent Document 1 is known as a technique related to the present invention. Patent Document 1 discloses a device in which a light emitting element and a light receiving element are provided inside a mailbox, and a signal from the light receiving element is used to monitor that a delivery has arrived at the mailbox and notify the user.

Japanese Patent Application Laid-Open No. 2001-78875

With the technology of Patent Document 1, the user can know that the delivery has arrived at the mailbox, but cannot know how much the delivery is accumulated in the mailbox. Therefore, when the mail or deliveries collected in the mailbox overflows from the mailbox, this cannot be resolved and the management work of the administrator is not improved.

The present invention has been made in view of the above problems, and its main purpose is to improve the management work for a mailbox installed in an apartment house.

The mailbox monitoring device according to the present invention is a device that monitors a mailbox installed in an apartment house, and includes a delivery monitoring unit that detects a state in which a delivery overflows from the mailbox as a delivery overflow, and monitors the delivery. When the unit detects the overflow of the delivery, the monitoring result of the mailbox is output.
The mailbox monitoring method according to the present invention is a method of monitoring a mailbox installed in an apartment house by using a computer, in which the computer detects a state in which deliveries overflow from the mailbox as deliverable overflow, and the above-mentioned When the overflow of deliveries is detected, the monitoring result of the mailbox is output from the computer.

According to the present invention, it is possible to improve the management work for the mailbox installed in the apartment house.

It is a figure which shows the structure of the mailbox monitoring apparatus which concerns on one Embodiment of this invention. It is a flowchart which shows the process of the mailbox monitoring apparatus which concerns on one Embodiment of this invention. It is a flowchart which shows the delivery monitoring process. It is a flowchart which shows the posting monitoring process. It is a flowchart which shows the mailbox area monitoring process.

FIG. 1 is a diagram showing a configuration of a mailbox monitoring device according to an embodiment of the present invention. The mailbox monitoring device 1 shown in FIG. 1 is for monitoring each mailbox 101 constituting the collective post 100, and is connected to the surveillance camera 2 and the alarm device 3. Further, it is connected to the smartphone 4 and the remote monitoring terminal 5 via a network N composed of a wireless LAN, a mobile phone line, the Internet, and the like.

The collective post 100 is a shared facility for residents attached to the housing complex. The collective post 100 is configured by arranging a plurality of mailboxes 101 vertically and horizontally in a predetermined arrangement, and is installed at a predetermined place such as an entrance hall in an apartment house. Each mailbox 101 of the collective post 100 is assigned to each resident of the apartment house for each dwelling unit, and various deliveries such as mail and newspapers addressed to each resident are posted. Residents who use the collective post 100 can receive the mail and various deliveries posted in the mailbox 101 assigned to the dwelling unit in which they live. In the following description, the mail and various deliveries posted in the mailbox 101 are collectively referred to as "delivery".

The surveillance camera 2 photographs the collective post 100 including the mailbox area of the apartment. The mailbox area is a place where an apartment post 100 is installed in an apartment house, and corresponds to, for example, a part of an entrance hall. The surveillance camera 2 transmits the captured image as a surveillance image of the collective post 100 to the mailbox monitoring device 1. A plurality of surveillance cameras 2 are installed according to the size and layout of the mailbox 100 and the mailbox area, and each surveillance camera 2 photographs different parts of the mailbox 100 and the mailbox area to include the mailbox 100. The entire mailbox area may be photographed.

The alarm device 3 is installed in a predetermined place near the mailbox area in the apartment house, and outputs an alarm by a predetermined voice output, image display, blinking light, etc. according to the control of the mailbox monitoring device 1. The mailbox monitoring device 1 detects an act of posting unnecessary advertisements to each mailbox 101 of the collective post 100 as posting, and outputs an alarm from the alarm device 3 to the posting company 102 performing the act. Warning by doing. The details of the warning to the posting company 102 using the alarm device 3 will be described later.

The smartphone 4 is possessed by the user of the mailbox 101, and notifies the user of the status of the delivery in the mailbox 101 by displaying information on the monitoring result of the mailbox 101 according to the control of the mailbox monitoring device 1. .. For example, information indicating that the delivery has been posted to the mailbox 101 and that the delivery has overflowed from the mailbox 101 is displayed on the smartphone 4. The user of the mailbox 101 can use it as a smartphone 4 for receiving information from the mailbox monitoring device 1 by registering his / her own smartphone in the mailbox monitoring device 1 in advance. The details of the delivery status notification using the smartphone 4 will be described later.

The remote monitoring terminal 5 is an information terminal installed in a place different from the mailbox monitoring device 1, and is operated by the manager of the apartment house to which the assembly post 100 is attached. When the mailbox monitoring device 1 detects that the deliverables (mail) are overflowing from the mailbox 101 and that the deliveries (mail) overflowing from the mailbox 101 are scattered in the mailbox area, the mailbox monitoring device 1 detects that the deliverables (mail) are scattered in the mailbox area. Information indicating this is transmitted to the remote monitoring terminal 5 together with the monitoring image. By confirming these pieces of information transmitted from the mailbox monitoring device 1 on the remote monitoring terminal 5, the manager of the apartment house can perform the management work of the apartment post 100 even from a remote place. In addition, the management of the apartment house including the apartment house 100 includes, for example, a form in which the owner of the apartment house becomes a manager and takes charge of the management work, or a management belonging to a management company entrusted by the owner of the apartment house. Various management forms are conceivable, such as a form in which a person takes charge of management work. Regardless of the management form, management work from a remote location using the mailbox monitoring device 1 and the remote monitoring terminal 5 can be applied.

The mailbox monitoring device 1 includes a control unit 10, a recording unit 20, and a communication control unit 30.

The control unit 10 is realized by a computer configured by using, for example, a CPU, RAM, ROM, etc., and its functions include a monitoring image collection unit 11, a delivery monitoring unit 12, a posting monitoring unit 13, a mailbox area monitoring unit 14, and so on. Each functional block of the notification control unit 15 and the remote monitoring control unit 16 is provided. The control unit 10 can realize these functional blocks by, for example, executing a predetermined program in the CPU.

The surveillance image collection unit 11 collects surveillance images taken by the surveillance camera 2.

The delivery monitoring unit 12 monitors the state of the deliveries in each mailbox 101 of the assembly post 100 based on the surveillance images collected by the surveillance image collection unit 11, and the delivery is posted to the mailbox 101. It is detected that the delivery is overflowing from the mailbox 101. The details of the delivery monitoring method by the delivery monitoring unit 12 will be described later.

The posting monitoring unit 13 monitors the posting action performed by the posting company 102 based on the monitoring images collected by the monitoring image collecting unit 11. The details of the posting monitoring method by the posting monitoring unit 13 will be described later.

The mailbox area monitoring unit 14 monitors the mailbox area where the gathering post 100 is installed based on the monitoring image collected by the monitoring image collecting unit 11, and detects that deliveries are scattered in the mailbox area. .. The details of the mailbox area monitoring method by the mailbox area monitoring unit 14 will be described later.

The notification control unit 15 notifies each user of the mailbox 101 and the posting company 102 based on the monitoring results of the delivery monitoring unit 12 and the posting monitoring unit 13. For example, in the monitoring of the delivery status performed by the delivery monitoring unit 12, it is detected that the delivery has been posted to one of the mailboxes 101 of the collective post 100 or that the delivery has overflowed from any of the mailboxes 101. If so, these notifications will be given to the user who is using the mailbox 101. Further, when the posting act by the posting company 102 is detected in the posting monitoring performed by the posting monitoring unit 13, the alarm device 3 issues an alarm to warn the posting company 102. The content of the notification from the notification control unit 15 to the user is transmitted from the mailbox monitoring device 1 to the smartphone 4 by the communication control unit 30, and is displayed on the screen on the smartphone 4 to notify the user.

The remote monitoring control unit 16 notifies the remote monitoring terminal 5 based on the monitoring result by the mailbox area monitoring unit 14. For example, in the monitoring of the mailbox area performed by the mailbox area monitoring unit 14, the delivery (mail) overflows from the mailbox 101, or the delivery (mail) overflowing from the mailbox 101 enters the mailbox area. When it is detected that the items are scattered, information indicating that an abnormality has occurred in the mailbox area is transmitted to the remote monitoring terminal 5. As a result, the administrator can remotely manage the collective post 100, support the management work performed by the manager, and improve the work efficiency and reduce the cost.

The recording unit 20 is configured by using an appropriate non-volatile storage element such as a hard disk drive (HDD) or a solid state drive (SSD). The recording unit 20 records usage registration information 21 for each user of the collective post 100. The usage registration information 21 is information registered in advance by each user when using the collective post 100, and includes information about the smartphone 4 registered as a notification destination to each user.

The communication control unit 30 performs communication control necessary for communication between the mailbox monitoring device 1 and the surveillance camera 2, alarm device 3, smartphone 4, and remote monitoring terminal 5 connected to the mailbox monitoring device 1. By the communication control performed by the communication control unit 30, the monitoring image collection unit 11 collects the monitoring image, the notification control unit 15 notifies the posting company 102 and the user via the alarm device 3 and the smartphone 4, and the remote monitoring control unit. Notifications can be transmitted from the mailbox monitoring device 1 to the remote monitoring terminal 5 by 16.

Next, the details of the processing performed by the mailbox monitoring device 1 will be described below with reference to FIG. FIG. 2 is a flowchart showing the processing of the mailbox monitoring device 1 according to the embodiment of the present invention. The process shown in the flowchart of FIG. 2 is executed by the control unit 10 of the mailbox monitoring device 1 at predetermined processing cycles. In the following, the flowchart of FIG. 2 will be described with each of the above-mentioned functional blocks of the control unit 10 as the execution subject of each step.

In step S10, the surveillance image collecting unit 11 collects the surveillance image obtained by photographing the mailbox area including the gathering post 100 from the surveillance camera 2.

In step S20, the delivery monitoring unit 12 determines whether or not the delivery is posted to the mailbox 101 based on the monitoring image collected in step S10. This determination is performed by, for example, performing predetermined image processing on the surveillance image to determine whether or not the delivery person who posted some delivery to the mailbox 101 was extracted from the surveillance image. For the image processing at this time, any method such as well-known pattern matching using machine learning or detection of a change region based on the time difference of the monitoring image can be used. If the presence or absence of a delivery person can be determined based on the monitoring image, the determination in step S20 can be performed using an arbitrary image processing method. Alternatively, the determination in step S20 may be performed by a method other than image processing. For example, by detecting the opening and closing of the slot of the mailbox 101 and detecting the change in the amount and weight of the deliverables accumulated in the mailbox 101, it is possible to determine whether or not the deliverables have been posted. be. As a result of the determination in step S20, if it is determined that the delivery is posted, the process proceeds to step S30, and if it is determined that the delivery is not posted, the process proceeds to step S50.

In step S30, the delivery monitoring unit 12 performs a delivery monitoring process for monitoring the state of the delivery in the mailbox 101. In this delivery monitoring process, the user is notified that the delivery has been posted to the mailbox 101, and if the delivery is overflowing from the mailbox 101, the user is notified to that effect in the mailbox area. Encourage users to maintain and improve their aesthetics. The details of the delivery monitoring process performed in step S30 will be described later with reference to the flowchart of FIG.

In step S40, the posting monitoring unit 13 performs a posting monitoring process for monitoring the posting action performed by the posting company 102. In this posting monitoring process, when the posting company 102 is performing posting, this is detected and a warning is issued to the posting company 102. As a result, postings that are annoying to the resident and that cause the advertisements discarded by the resident to be scattered in the mailbox area and cause a deterioration in aesthetics are suppressed. The details of the posting monitoring process performed in step S40 will be described later with reference to the flowchart of FIG.

In step S50, the mailbox area monitoring unit 14 performs a mailbox area monitoring process for monitoring the mailbox area. In this mailbox area monitoring process, when deliveries such as unnecessary advertisements posted in each mailbox 101 are scattered in the mailbox area, the remote monitoring terminal 5 is notified to that effect to clean the mailbox area. To the administrator. The details of the mailbox monitoring process performed in step S50 will be described later with reference to the flowchart of FIG.

After executing the process of step S50, the control unit 10 ends the process shown in the flowchart of FIG.

Subsequently, the details of the delivery monitoring process performed in step S30 of FIG. 2 will be described. FIG. 3 is a flowchart showing a delivery monitoring process.

In step S31, the delivery monitoring unit 12 identifies the mailbox 101 to which the delivery has been posted among the plurality of mailboxes 101 constituting the collective post 100. Here, for example, based on the result of the image processing performed on the surveillance image in the determination in step S20 of FIG. 2, it is determined to which mailbox 101 the delivery person extracted from the surveillance image posted the delivery. , The mailbox 101 to which the delivery was posted can be identified. Alternatively, the process of step S31 may be performed without using the monitoring image. For example, in step S20, when the presence or absence of the deliverable is determined by detecting the opening / closing of the slot of the mailbox 101 or detecting the change in the weight of the deliverable accumulated in the mailbox 101 as described above. , The mailbox 101 from which these detection results are obtained can be specified as the mailbox 101 to which the delivery is posted. In addition to this, if the mailbox 101 to which the delivered item is posted can be identified, the process of step S31 can be performed by any method.

In step S32, the notification control unit 15 specifies the notification destination to the user of the mailbox 101 specified in step S31. Here, by referring to the usage registration information 21 stored in the recording unit 20, the smartphone 4 registered as the notification destination to the user of the mailbox 101 is specified.

In step S33, the notification control unit 15 notifies the user who specified the notification destination in step S32 that the delivery has arrived at the mailbox 101. Here, for example, by displaying a predetermined screen using the notification destination smartphone 4 specified in step S32, the user is notified that the delivery has arrived, and the delivery is collected from the mailbox 101. Prompt. Alternatively, the delivery may be notified without using the smartphone 4. For example, when the user passes through the entrance of the apartment house, the alarm device 3 may be used to output a predetermined voice or display an image to notify that the delivery has arrived. In addition to this, the delivery can be notified by any method.

In step S34, the delivery monitoring unit 12 determines whether or not the delivery is overflowing from the mailbox 101 based on the monitoring image collected in step S10. This determination is performed by, for example, performing predetermined image processing on the monitoring image to identify the input port of the mailbox 101 and determining the presence or absence of a delivery item protruding from the input port. For the image processing at this time, as in step S20 of FIG. 2, any method such as well-known pattern matching using machine learning or detection of a change region based on the time difference of the monitoring image can be used. .. If it is possible to determine the presence or absence of overflow of deliveries based on the monitoring image, it is possible to perform the determination in step S34 using an arbitrary image processing method. Alternatively, the determination in step S34 may be performed by a method other than image processing. For example, the opening and closing of the slot of the mailbox 101 is detected to determine whether or not the slot is open, and the amount of deliveries accumulated in the mailbox 101 is detected to determine whether or not the value is equal to or higher than the specified value. It is possible to determine whether or not the delivery is overflowing by determining whether or not the delivery is overflowing. As a result of the determination in step S34, if it is determined that the deliverables are overflowing from the mailbox 101, the process proceeds to step S35, and if it is determined that the deliverables are not overflowing, the process proceeds to step S36.

In step S35, the notification control unit 15 notifies the user who specified the notification destination in step S32 that the delivery is overflowing from the mailbox 101. Here, as in step S33, for example, by displaying a predetermined screen using the notification destination smartphone 4 specified in step S32, the user is notified that the delivery is overflowing from the mailbox 101. , Encourage improvement. In addition to this, it is possible to notify the overflow of deliveries by any method.

In step S36, the delivery monitoring unit 12 determines whether or not the overflow of deliveries has been improved by collecting the deliveries from the mailbox 101 by the user who received the notification in step S35. This determination is performed, for example, by determining whether or not the delivery overflow has been resolved by the same method as in step S34 within a predetermined time after the delivery overflow notification is given in step S35. As a result of the determination in step S36, if it is determined that the overflow of deliveries in the mailbox 101 has been improved, the process proceeds to step S37, and if it is determined that the overflow has not been improved, the delivery monitoring process shown in the flowchart of FIG. 3 is terminated.

In step S37, the notification control unit 15 notifies the user of a thank-you message for improving the overflow of deliveries. Here, for example, a thank-you message is notified to the user using the smartphone 4 of the notification destination specified in step S32, and the user is praised for his contribution to maintaining the aesthetic appearance of the mailbox area including the mailbox 100. Encourage them to continue to pay attention to the overflow of deliveries. At this time, by giving a predetermined privilege, for example, manner points accumulated according to the usage status of the shared facilities of each resident, an incentive for deterring the overflow of deliveries is provided to the user, and the use of the mailbox 101 is provided. You may try to improve your manners.

After performing the process of step S37, the delivery monitoring process shown in the flowchart of FIG. 3 is completed.

When the delivery monitoring unit 12 detects the overflow of deliveries by performing the delivery monitoring process described above in the control unit 10, the monitoring result of the mailbox 101 is output from the mailbox monitoring device 1 to each user. Will be done. Therefore, each user is urged to improve the condition in which deliveries overflow from the mailbox 101 that he / she is using, and in addition to maintaining the aesthetic appearance of the entire assembly post 100, security in terms of crime prevention is maintained. It can also be improved. That is, if the delivery continues to overflow from the mailbox 101, the criminal who sees the situation determines that the user of the mailbox 101 is absent for a long period of time. As a result, the user is at increased risk of suffering damage such as burglary. Therefore, by outputting the monitoring result of the mailbox 101 by the mailbox monitoring device 1 and notifying the user that the overflow of the delivery has been detected, the overflow of the delivery can be eliminated and the effect in terms of crime prevention can be obtained. .. When notifying the user of the overflow of deliveries, in order to make the user strongly aware of the need for improvement, the current state of the mailbox 101 may be notified that there is a problem in terms of crime prevention.

Subsequently, the details of the posting monitoring process performed in step S40 of FIG. 2 will be described. FIG. 4 is a flowchart showing the posting monitoring process.

In step S41, the posting monitoring unit 13 determines whether or not continuous posting of deliveries to each mailbox 101 of the collective post 100 has been detected. Here, for example, in the same manner as in step S20 of FIG. 2, it is determined whether or not the delivery is posted for each mailbox 101. As a result, when the determination result that the delivery is posted is continuously obtained for the plurality of mailboxes 101, this can be detected as the continuous posting of the delivery. It should be noted that the continuous posting of the delivered product may be detected by a method other than this. If continuous posting of deliveries is detected in step S41, the process proceeds to step S42, and if not, the posting monitoring process shown in the flowchart of FIG. 4 ends.

In step S42, the posting monitoring unit 13 determines whether or not the deliverables have been continuously posted from end to end of the collecting post 100. Here, when the continuous posting of the deliveries detected in step S41 starts from the mailbox 101 arranged on one end side of the assembly post 100 and ends at the mailbox 101 arranged on the other end side, the assembly post 100 It is determined that the deliverables have been continuously posted from one end to the other, and the process proceeds to step S43. On the other hand, if this is not the case, for example, if a plurality of mailboxes 101 to which deliveries have been posted are randomly arranged at the collective post 100, the posting monitoring process shown in the flowchart of FIG. 4 is terminated.

In step S43, the posting monitoring unit 13 detects that posting has been performed on the collective post 100. As a result, the act of posting the deliverable to each mailbox 101 that satisfies the determination conditions of steps S41 and S42 is detected as the posting act by the posting company 102. The determination conditions in steps S41 and S42 are examples of conditions for detecting postings, and postings may be detected using other conditions. For example, when deliveries are continuously posted to a predetermined number or more of mailboxes 101, this may be detected as posting, or the clothes of the person who posted the deliveries, the date and time of posting, and the like may be taken into consideration. The posting may be detected. In addition to this, it is possible to detect the act of posting a delivery that satisfies an arbitrary determination condition as posting.

In step S44, the notification control unit 15 issues a warning to the postings detected in step S43 by performing a predetermined voice output, image display, blinking of light, etc. using the alarm device 3. As a result, the posting company 102 is urged to suspend the posting act being carried out and to avoid the posting act in the future.

After performing the process of step S44, the posting monitoring process shown in the flowchart of FIG. 4 is terminated.

Next, the details of the mailbox monitoring process performed in step S50 of FIG. 2 will be described. FIG. 5 is a flowchart showing a mailbox monitoring process.

In step S51, the mailbox area monitoring unit 14 determines whether or not deliverables such as unnecessary advertisements are scattered in the mailbox area around the installation location of the gathering post 100 based on the monitoring image collected in step S10 of FIG. Is determined. This determination is made by determining the presence or absence of a delivery in the mailbox area, for example, by performing predetermined image processing on the monitored image. For the image processing at this time, as in step S20 of FIG. 2, any method such as well-known pattern matching using machine learning or detection of a change region based on the time difference of the monitoring image can be used. .. If it is possible to determine the presence or absence of scattering of deliveries in the mailbox area based on the monitoring image, it is possible to perform the determination in step S51 using an arbitrary image processing method. Alternatively, the determination in step S51 may be performed by a method other than image processing. As a result of the determination in step S51, if it is determined that the deliverables are scattered in the mailbox area, the process proceeds to step S52, and if it is determined that the deliverables are not scattered, the mailbox area monitoring process shown in the flowchart of FIG. 5 is terminated. ..

In step S52, the remote monitoring control unit 16 notifies the remote monitoring terminal 5 of an abnormality in the mailbox area. Here, by transmitting predetermined information indicating that deliveries are scattered in the mailbox area to the remote monitoring terminal 5, it is necessary for the administrator who confirms the remote monitoring terminal 5 to clean the mailbox area. Notify that there is.

After performing the process of step S52, the mailbox area monitoring process shown in the flowchart of FIG. 5 is completed.

Next, a specific example of mailbox monitoring using the mailbox monitoring device 1 of the present embodiment will be described below. In the following example, user A is assumed as the user of the mailbox 101. User A is, for example, an elderly person who is currently in the hospital for a long period of time. In addition, User A has a son who lives in the vicinity of the apartment house in which User A resides and possesses a master key for collecting deliveries from the mailbox 101.

User A subscribes to the newspaper, so the newspaper delivered to User A is posted to the mailbox 101 every day. In addition, user A frequently purchases various goods such as health foods by mail order, and advertisements for many products related to the purchase are mailed to user A. Therefore, many deliveries are usually posted to the mailbox 101, but the deliveries are not collected for a while due to the hospitalization of user A, and as a result, the deliveries accumulated in the mailbox 101 overflow from the mailbox 101. Suppose it was out. In this case, the mailbox monitoring device 1 determines that the delivery is overflowing from the mailbox 101 in step S34 of FIG. 3, and notifies the user A of the overflow of delivery in step S35.

When the user A confirms on the smartphone 4 that he / she has received the notification of the overflow of deliveries from the mailbox monitoring device 1, he / she contacts his son and requests the collection of deliveries. The son of user A who receives this request collects the deliveries from the mailbox 101 and eliminates the overflow of deliveries. Then, the mailbox monitoring device 1 determines that the overflow of deliveries has been improved in step S36, and notifies a thank-you message in step S37. The user A can confirm that the deliveries collected in the mailbox 101 have been collected by his son by the notification from the mailbox monitoring device 1.

Further, when the posting company 102 posts to each mailbox 101 of the collective post 100, the mailbox monitoring device 1 determines that the determination conditions of steps S41 and S42 of FIG. 4 are satisfied, and detects posting in step S43. .. As a result, in step S44, the alarm device 3 issues a warning to the posting company 102.

The posting company 102 receives a warning from the alarm device 3 each time it posts to each mailbox 101 of the mailbox 100, thereby recognizing the housing in which the mailbox 100 is installed as a housing that is difficult to post. As a result, posting to the housing complex will be avoided. By sharing the same recognition among other posting companies, posting activities for the housing complex will be reduced.

Further, when the deliverables are scattered in the mailbox area near the collective post 100, the mailbox monitoring device 1 detects the scattering of the deliveries in step S51 of FIG. As a result, in step S52, the remote monitoring terminal 5 is notified.

The manager of the apartment house where the apartment post 100 is installed recognizes that the mailbox area needs to be cleaned by confirming the notification sent to the remote monitoring terminal 5. Therefore, unnecessary patrols can be reduced.

By performing the above-mentioned mailbox monitoring, it is possible to save the trouble of maintenance and management of the collective post 100 by the administrator, so that the management work can be improved.

According to one embodiment of the present invention described above, the following effects are exhibited.

(1) The mailbox monitoring device 1 is a device that monitors a mailbox 101 installed in an apartment house. The mailbox monitoring device 1 includes a delivery monitoring unit 12 that detects a state in which deliveries have overflowed from the mailbox 101 as a delivery overflow, and when the delivery monitoring unit 12 detects the delivery overflow (step S34: Yes). , Outputs the monitoring result of the mailbox 101. Since this is done, it is possible to improve the management work for the mailbox installed in the apartment house.

(2) The mailbox monitoring device 1 includes a monitoring image collecting unit 11 that collects monitoring images obtained by photographing the mailbox 101. In step S34, the delivery monitoring unit 12 can detect the overflow of deliveries based on the monitoring image. In this way, the overflow of deliveries can be detected easily and reliably.

(3) The delivery monitoring unit 12 detects that the delivery has been posted to the mailbox 101 (step S20). When the delivery monitoring unit 12 detects the posting of the delivery (step S20: Yes), the notification control unit 15 notifies the user (step S33). By doing so, it is possible to urge the user to collect the deliverables posted in the mailbox 101 and prevent the deliverables from overflowing from the mailbox 101.

(4) The mailbox monitoring device 1 includes a posting monitoring unit 13 that detects the posting of advertisements to the mailbox 101 as postings. When the posting is detected by the posting monitoring unit 13 (steps S41 to S43), the notification control unit 15 issues a warning (step S44). By doing so, it is possible to suppress the posting act that causes the appearance of the mailbox area to deteriorate, and to further improve the management work.

(5) The mailbox monitoring device 1 includes a monitoring image collecting unit 11 that collects monitoring images obtained by photographing the mailbox 101. The posting monitoring unit 13 can detect postings based on the monitoring image in steps S41 to S43. In this way, postings can be detected easily and reliably.

(6) The mailbox monitoring device 1 has a mailbox area monitoring unit 14 that detects a state in which deliveries are scattered around the installation location of the mailbox 101 in an apartment as an abnormality in the mailbox area, and a mailbox area monitoring unit 14 that detects an abnormality in the mailbox area. When is detected (step S51: Yes), the remote monitoring control unit 16 is provided to notify the remote monitoring terminal 5 which is an information terminal installed at a place different from the mailbox monitoring device 1 (step S52). Since this is done, the administrator can remotely manage the mailbox 101 and support the management work performed by the administrator. Therefore, it is possible to further improve work efficiency and reduce costs.

In the above embodiment, the mailbox monitoring device 1 notifies the mailbox 101 in step S33 of FIG. 3 that the delivery has arrived, the delivery overflow notification in step S35, and the thank-you message notification in step S37. An example of giving these notifications to the user by outputting to the smartphone 4 has been described. However, the output destination of the notification by the mailbox monitoring device 1 is not limited to the above. For example, the mailbox monitoring device 1 may output a notification to the remote monitoring terminal 5, or a notification may be output to a management terminal for an administrator (not shown) to notify the administrator. In addition, devices other than smartphones 4, such as elevator display monitors installed in elevator landings and cars in apartment buildings that can display various information, intercoms installed in each user's living room, and the like. By outputting the notification of, the notification may be sent to the user. In addition, notifications may be given to both users and administrators. In addition to this, notifications can be output to any output destination.

Further, in the above embodiment, the case where the shared equipment to be monitored by the mailbox monitoring device 1 is each mailbox 101 of the mailbox 100 attached to the apartment house has been described as an example, but the present invention is not limited to this. .. For example, the present invention can be applied even when a mailbox for each dwelling unit is individually installed in an apartment house, or when a delivery box for receiving luggage when a resident is absent is to be monitored. In addition to this, if it is installed in an apartment house and various deliveries are posted, it is included in the monitoring target of the mailbox monitoring device according to the present invention.

The embodiments and various modifications described above are merely examples, and the present invention is not limited to these contents as long as the features of the invention are not impaired. In addition, each embodiment and various modifications may be adopted individually or may be arbitrarily combined. Further, although various embodiments and modifications have been described above, the present invention is not limited to these contents. Other aspects conceivable within the scope of the technical idea of the present invention are also included within the scope of the present invention.

1: Mailbox monitoring device, 2: Surveillance camera, 3: Alarm device, 4: Smartphone, 5: Remote monitoring terminal, 10: Control unit, 11: Surveillance image collection unit, 12: Delivery monitoring unit, 13: Posting monitoring unit , 14: Mailbox area monitoring unit, 15: Notification control unit, 16: Remote monitoring control unit, 20: Recording unit, 21: Usage registration information, 30: Communication control unit, 100: Collective post, 101: Mailbox, 102: Posting Trader

Claims

It is a device that monitors the mailbox installed in an apartment house.
It is equipped with a delivery monitoring unit that detects the overflow of deliveries from the mailbox as an overflow of deliveries.
A mailbox monitoring device that outputs a monitoring result of the mailbox when the delivery monitoring unit detects the overflow of the delivery.
In the mailbox monitoring device according to claim 1,
A mailbox monitoring device including a notification control unit that outputs a notification based on the monitoring result of the mailbox by the delivery monitoring unit to at least one of the user of the mailbox and the administrator of the mailbox.
In the mailbox monitoring device according to claim 1,
It is equipped with a surveillance image collection unit that collects surveillance images of the mailbox.
The delivery monitoring unit is a mailbox monitoring device that detects the overflow of deliveries based on the monitoring image.
In the mailbox monitoring device according to claim 2,
The delivery monitoring unit detects that the delivery has been posted in the mailbox, and detects that the delivery has been posted.
The notification control unit is a mailbox monitoring device that notifies the delivery when the delivery monitoring unit detects the posting of the delivery.
In the mailbox monitoring device according to claim 1,
It is equipped with a posting monitoring unit that detects the posting of advertisements to the mailbox as postings.
A mailbox monitoring device that issues a warning when the posting is detected by the posting monitoring unit.
In the mailbox monitoring device according to claim 5,
It is equipped with a surveillance image collection unit that collects surveillance images of the mailbox.
The posting monitoring unit is a mailbox monitoring device that detects the posting based on the monitoring image.
In the mailbox monitoring device according to claim 1,
A mailbox area monitoring unit that detects a state in which the deliverables are scattered around the installation location of the mailbox in the apartment house as an abnormality in the mailbox area.
A mailbox monitoring device including a remote monitoring control unit that notifies an information terminal installed at a location different from the mailbox monitoring device when an abnormality in the mailbox area is detected by the mailbox monitoring unit.
It is a method of monitoring a mailbox installed in an apartment house using a computer.
The computer detects that the delivery overflows from the mailbox as a delivery overflow.
A mailbox monitoring method that outputs a monitoring result of the mailbox from the computer when the overflow of deliveries is detected.