WO2021176591A1 - 情報処理装置、情報処理方法及びプログラム - Google Patents

情報処理装置、情報処理方法及びプログラム Download PDF

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Publication number
WO2021176591A1
WO2021176591A1 PCT/JP2020/009129 JP2020009129W WO2021176591A1 WO 2021176591 A1 WO2021176591 A1 WO 2021176591A1 JP 2020009129 W JP2020009129 W JP 2020009129W WO 2021176591 A1 WO2021176591 A1 WO 2021176591A1
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WIPO (PCT)
Prior art keywords
information
output
information processing
comment
management resource
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PCT/JP2020/009129
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English (en)
French (fr)
Japanese (ja)
Inventor
北岸　郁雄
達也 菅藤
伊藤　大輔
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Money Forward Inc
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Money Forward Inc
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Priority to JP2022504838A priority Critical patent/JP7444966B2/ja
Priority to PCT/JP2020/009129 priority patent/WO2021176591A1/ja
Publication of WO2021176591A1 publication Critical patent/WO2021176591A1/ja
Anticipated expiration legal-status Critical
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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes

Definitions

  • the present invention relates to an information processing device, an information processing method and a program.
  • Patent Document 1 discloses a system for performing financial analysis.
  • the present invention has been made in view of such circumstances, and an object of the present invention is to provide a technique for outputting a comment in an output mode based on value information.
  • the information processing apparatus includes an acquisition unit and an output control unit, and the acquisition unit acquires management resource information, and the management resource information satisfies the output condition. If so, the output control unit determines an output mode of the comment regarding the management resource information based on the management resource information satisfying the output condition and the value information, and makes the comment in the determined output mode.
  • An information processing device is provided, which is configured to be outputable and the value information is information representing the values of an organization.
  • the "part” may include, for example, a combination of hardware resources implemented by a circuit in a broad sense and software information processing that can be concretely realized by these hardware resources. Further, in this embodiment, various information is handled, and these information are represented by high and low signal values as a bit set of binary numbers composed of 0 or 1, and communication / calculation is executed on a circuit in a broad sense. Can be done.
  • a circuit in a broad sense is a circuit realized by at least appropriately combining a circuit (Circuit), circuits (Circuitry), a processor (Processor), a memory (Memory), and the like. That is, an integrated circuit for a specific application (Application Special Integrated Circuit: ASIC), a programmable logic device (for example, a simple programmable logic device (Simple Programmable Logical Device: SPLD), a composite programmable logic device (Complex Program)) It includes a programmable gate array (Field Programmable Gate Array: FPGA) and the like.
  • FIG. 1 is a diagram showing an example of the information processing system 1000.
  • the information processing system 1000 includes a server device 100 and a user terminal 120.
  • the user terminal 120 include a smartphone 120a and a smart speaker 120b.
  • the server device 100 and the user terminal 120 are communicably connected via a network (NW).
  • NW network
  • a PC Personal Computer
  • a tablet terminal a wearable device, or the like may be used.
  • FIG. 2 is a diagram showing an example of the hardware configuration of the server device 100.
  • the server device 100 includes a control unit 101, a storage unit 102, an input unit 103, an output control unit 104, and a communication unit 105 as a hardware configuration.
  • the control unit 101 is a CPU or the like and controls the entire server device 100.
  • the storage unit 102 is an HDD, ROM, RAM, etc., and stores a program, data used when the control unit 101 executes processing based on the program, and the like.
  • the function of the server device 100 is realized by the control unit 101 executing the process based on the program stored in the storage unit 102.
  • the input unit 103 is a mouse, a keyboard, or the like, and inputs a user operation to the control unit 101.
  • the output control unit 104 is a display, a microphone, or the like, and displays the processing result of the control unit 101 or the like, or outputs the result as audio.
  • the communication unit 105 is a NIC or the like, connects the server device 100 to the network, and controls communication with the server device 100 and the user terminal 120.
  • the hardware configuration of the user terminal 120 is also the same as the hardware configuration of the server device 100, and the control unit of the user terminal 120 executes a process based on the program stored in the storage unit of the user terminal 120.
  • the functions of the terminal 120 and the like are realized.
  • FIG. 3 is a diagram showing an example of the functional configuration of the server device 100. As shown in FIG. 3, the functional configuration includes an acquisition unit 201, a detection unit 202, and an output control unit 203.
  • the acquisition unit 201 acquires, for example, the management resource information stored in the predetermined area of the storage unit 102 from the predetermined area.
  • the management resource information is, for example, information including accounting information or financial information of a company in which the server device 100 is installed.
  • the management resource information may include labor force information, intellectual property information, company land, real estate information such as buildings, and the like.
  • the management resource information may be analysis information as a result of analyzing accounting information, financial information, labor force information, and the like.
  • the management resource information may be accounting information and financial information. That is, the management resource information may be any information as long as it is information that is a resource in the management of a company or the like. However, in the following, for the sake of simplification of the explanation, accounting information will be described as an example of management resource information.
  • the detection unit 202 detects that the accounting information satisfies the output condition.
  • As output conditions for example ⁇
  • the sales amount in the specified period is less than the set value.
  • ⁇ The payment amount in the specified period exceeds the set value.
  • a plurality of output conditions can be set. However, in the following, for the sake of simplification of the description, unless otherwise specified, the description will be made with one output condition.
  • Output control unit 203 When the accounting information satisfies the output condition, the output control unit 203 determines the output mode based on the information about the accounting information satisfying the output condition and the value information, and outputs a comment in the determined output mode. It is configured to be possible. More specifically, when the detection unit 202 detects that the accounting information satisfies the output condition, the output control unit 203 determines a comment to be output based on the information regarding the accounting information satisfying the output condition. do.
  • the information related to the accounting information satisfying the output condition is the information of the output condition and the accounting information satisfying the output condition.
  • the output control unit 203 is based on the information that "the sales amount is less than the set value” and the actual "sales amount”. For example, as a comment to be output, it is decided that "the sales amount of last month was 10 million yen. It is 5 million yen below the target value of 15 million yen!.
  • the output condition is -When the detection unit 202 detects that the accounting information satisfies the output condition, such as when the cash on hand is less than or equal to the set value, the output control unit 203 sets the condition that "the cash on hand is less than or equal to the set value". Based on the actual "cash on hand", he commented, "You should get a loan! At that time, the output control unit 203 may output including the reason for outputting such a comment.
  • the reason is "The cash on hand is XX million yen, which is less than the set value of XX million yen.” That is, in this case, the comment is not limited to the fact-based comment, and may be a comment based on the prediction by the system.
  • the cash on hand includes, for example, an account balance, cash stored in an in-house safe, and small amount of cash.
  • the output control unit 203 determines the output mode of the comment based on the information related to the accounting information satisfying the output condition and the value information, and outputs the comment in the determined output mode.
  • the value information is information that expresses the values of the organization, such as what the value is placed on in the management.
  • the value information may be set monthly or yearly.
  • the date and time information may be added to the value information and set. When date and time information is added as the value information, the output control unit 203 uses the value information to which the date and time information corresponding to the date and time when determining the output mode is added.
  • the comment output mode there is a comment output means.
  • the output control unit 203 determines that "the sales amount is less than the set value" is important based on the value information, it outputs a comment by voice and outputs it as a text to an email or a chat. Decide that. This is based on the value that it is important to increase sales, for example.
  • the output control unit 203 determines that "the sales amount is less than the set value" is normal based on the value information, it decides to output the comment by voice. This is based on the value that, for example, it is important to increase sales, but it is important to balance it with the workability of employees.
  • the output control unit 203 determines that "the sales amount is less than the set value" is not important based on the value information, the output control unit 203 decides to output the comment as a text to an e-mail or a chat. This is based on the value that, for example, the workability of employees is more important than increasing sales.
  • a communication means that is easier to convey to the user as the importance determined based on the value information is higher. Further, it is more preferable to adopt the optimum communication means in consideration of the user's attributes (eg, job title, role, personality, qualities).
  • FIG. 4 is an activity diagram showing an example of information processing in the server device 100.
  • the acquisition unit 201 acquires accounting information.
  • the detection unit 202 determines whether or not the accounting information acquired in A301 satisfies the output condition. When the detection unit 202 detects that the accounting information satisfies the output condition, it determines that the accounting information satisfies the output condition, and proceeds to the process to A303. On the other hand, if the detection unit 202 does not detect that the accounting information satisfies the output condition, the detection unit 202 determines that the accounting information does not satisfy the output condition, and returns the process to A301.
  • the output control unit 203 determines the output mode based on the information regarding the accounting information satisfying the output condition and the value information. In A303, the output control unit 203 determines the comment to be output based on the information about the accounting information satisfying the output condition, and outputs the comment in the output mode determined in A303. As described above, the output control unit 203 outputs the comment by voice or by mail to a preset mail address such as an administrator.
  • the output destination may be the output unit 104 of the server device 100, the output unit of the user terminal 120, or the like.
  • the comment can be output in the output mode based on the value information. For example, when the server device 100 determines that the content to be notified is important based on the value information, the server device 100 outputs a comment by voice and outputs a text such as an e-mail. Further, the server device 100 outputs a comment by voice when it is determined that the content to be notified is normal based on the value information. Further, the server device 100 outputs a comment as a text such as an e-mail when it is determined that the content to be notified is not important based on the value information.
  • the comment output command output by the output control unit 203 of the server device 100 may be transmitted to the user terminal 120, and the comment may be output from the user terminal 120. , May be output from the output unit 104 of the server device 100.
  • the server device 100 is installed in the room of the user (for example, the president or the like).
  • the user terminal 120 for example, a smart speaker with a program pre-installed
  • all or a part of the functions of the server device 100 may be included in the user terminal 120. The same applies to the following embodiments.
  • Modification example 1 Modification 1 will be described.
  • the comment output means has been described as an example.
  • the comment output method may be used properly.
  • a voice will be used as an example for explaining as a comment output means. That is, the output control unit 203 may determine the voice of the voice that outputs the comment as the output mode based on the information about the accounting information that satisfies the output condition and the value information. Further, the output control unit 203 may determine the volume of the voice for outputting the comment as the output mode based on the information about the accounting information satisfying the output condition and the value information.
  • the output control unit 203 determines that "the sales amount is less than the set value" is important based on the value information, it determines the voice color and the volume of the sound, and is louder than usual and angry. Feel like outputting a comment. Further, for example, when the output control unit 203 determines that "the sales amount is less than the set value" is normal based on the value information, the output control unit 203 determines the voice color of the sound and the volume of the sound, and determines the normal loudness. So, let's output the comment with normal voice.
  • the output control unit 203 determines that "the sales amount is less than the set value" is not important based on the value information, it determines the voice color and the volume of the sound, and is smaller and brighter than usual. Feel like outputting a comment.
  • the value information and the output mode are stored in the storage unit 102 in association with each other.
  • the above-mentioned example is an example, and the output control unit 203 feels apologetic, angry, and expressionless based on the information on the accounting information satisfying the output conditions and the value information. You may want to output the comment by voice with a feeling of sadness or sadness.
  • the output control unit 203 may express these feelings by changing the voice color (wavelength, amplitude, frequency, speaking speed, intonation, interval, etc.), volume, and the like.
  • the server device 100 stores in advance the voices of the voice modes that seem to be apologetic, angry, expressionless, and sad, and the output control unit 203 performs accounting that satisfies the output conditions.
  • the voice mode may be selected based on the information about the information and the value information, and the comment may be output in the selected voice mode.
  • the output control unit 203 outputs a plurality of comments in succession, and when a positive content and a negative content are mixed, the output control unit 203 outputs the comment according to either voice mode. May be good. For example, if the sales amount has increased compared to last month but the operating profit has decreased, the output control unit 203 outputs a comment by voice with a feeling that the increase in the sales amount seems sad, and the operating profit. The comment is output by voice with a sad feeling about the decrease of.
  • the output control unit 203 determines that the expenditure is increasing based on the information related to the accounting information satisfying the output condition, if the output control unit 203 determines that the expenditure is necessary based on the value information. You may want to output a suggestive comment, sorry for the savings in another part.
  • the comment can be output in the output mode based on the value information also in the modified example 1.
  • the server device 100 may be implemented by combining the first embodiment and the first modification.
  • FIG. 5 is a diagram showing an example of the functional configuration of the server device 100 of the modification 2.
  • the server device 100 of the second modification further includes a setting unit 401 as a functional configuration as compared with the functional configuration of the server device 100 of the first embodiment.
  • the setting unit 401 sets the value information. More specifically, the setting unit 401 may set the value information based on the user operation via the input unit 103 or the like, the past value information, or the value as the input teacher data. Based on the information, the value information may be machine-learned and new value information may be set.
  • the value information is predetermined information or information newly generated due to a change in the values of the organization.
  • the information automatically generated by the system according to the change of the values of the organization is included.
  • the output control unit 203 determines and determines the output mode based on the information regarding the accounting information satisfying the output condition and the value information set by the setting unit. Output the comment in the output mode.
  • the setting unit 401 may select and set one or a plurality of value value information from the plurality of value value information based on the user operation via the input unit 103 or the like.
  • a specific comment can be determined based on the priority in each value information.
  • FIG. 6 is an activity diagram showing an example of information processing in the server device 100 of the second modification.
  • the information processing in the server device 100 of the second modification further includes A501 as compared with the information processing in the server device 100 of the first embodiment.
  • the setting unit 401 sets the value information.
  • the value information may be one for the entire company, or different value information may be provided for each department. In that case, the higher-level value information of the organization shall be prioritized. That is, the value information of a certain department and the value information of the entire company are given priority over the value information of the entire company. If there is value information for the entire company and value information for each department, there may be output conditions for the entire company and output conditions for each department that correspond to these.
  • the output control unit 203 determines the first output mode based on the information on the accounting information satisfying the output conditions of the entire company and the value information of the entire company, and outputs a certain unit.
  • the second output mode is determined based on the information on the accounting information that satisfies the conditions and the value information of a certain part.
  • the output control unit 203 outputs the comment of the entire company in the first output mode determined in A303, and outputs the comment of the unit which is the second output mode determined in A303.
  • the output control unit 203 is energetic and powerful when reporting on the entire company, and while commenting that the goal has been achieved, when reporting on a certain department. Can comment that the goal was not achieved, feeling cheerful and disappointing.
  • the value information can be set. It is also possible to set value information for each department or for the entire company. By doing so, it is also possible to output comments in a variety of output modes.
  • the output control unit 203 may change the output mode of the comment based on the input information of the user. For example, in the user terminal 120, when a comment is output by voice, it is assumed that the user inputs voice "more details". When voice is input via the user terminal 120, the output control unit 203 analyzes the voice and determines that it is a request for more detailed information. Further output may be controlled. At that time, the text may contain more detailed information than the information output by voice.
  • the detailed information is, for example, information including data on which the comment is output by voice, link information of materials related to the comment, and the like.
  • the output control unit 203 may control to change the method even if the output means is the same, instead of changing or adding the output means. For example, even if the comment was output by voice last time, if it is determined that a request for more detailed information is required, the output control unit 203 controls the speed of the output comment to be output more slowly than before. You may. In particular, the output control unit 203 may control the part that can be determined to be more important than the other parts, for example, the conclusion in the comment, to be output more slowly with a clearer voice than the other parts.
  • the output control unit 203 analyzes the voice and determines that it is a request for return of "Hmm?", "Eh?", Etc., and outputs a comment. You may control the speed of the output to be slower and louder than before. Further, if it is determined that there is a request for listening back, the output control unit 203 may control to output the sound of the important part. That is, the output control unit 203 may control to output a comment with intonation such as speaking speed and loudness of voice, depending on the situation.
  • the output control unit 203 may change the output mode based on the attributes or properties of the user to whom the comment is transmitted.
  • the attributes or properties of the user may be preset, or may be learned by the output control unit 203 or the like and the learning result may be stored in the storage unit 102 or the like.
  • the output control unit 203 learns that the target user is a user who is working in a noisy environment, and transmits the learning result to the storage unit 120 or the like.
  • the output control unit 203 controls to make the comment sound louder or to output the comment smoothly.
  • the present invention may be provided in each of the following aspects.
  • the information processing device has a setting unit, the setting unit sets the value information, and the value information is newly generated according to a predetermined information or a change in the value of the organization.
  • Information processing device that is the information that has been processed.
  • the setting unit is an information processing device that sets one or a plurality of value value information selected from a plurality of value value information.
  • the output control unit determines to output the comment by voice as an output mode based on the management resource information satisfying the output condition and the value information. Processing equipment.
  • the output control unit determines the voice of a voice that outputs a comment as an output mode based on the management resource information and the value information that satisfy the output conditions. .. In the information processing device, the output control unit determines the volume of voice for outputting a comment as an output mode based on the management resource information satisfying the output condition and the value information. .. In the information processing device, the output control unit outputs the comment as a text to an e-mail or a chat as an output mode based on the management resource information satisfying the output condition and the value information. Information processing device to decide.
  • the information processing device has a detection unit, the detection unit detects that the management resource information satisfies the output condition, and the detection unit detects that the management resource information satisfies the output condition.
  • the output control unit is an information processing device that determines an output mode based on the management resource information satisfying the output condition and the value information.
  • the management resource information is an information processing device including accounting information or financial information.
  • the output mode of the comment regarding the management resource information is determined based on the management resource information satisfying the output condition and the value information, and the output mode determined is the output mode.
  • An information processing method that is configured to be able to output comments, and the value information is information that represents the values of an organization.
  • a program for making a computer function as each part of the information processing apparatus. Of course, this is not the case.
  • the output control unit 203 may output information not only by voice or comment but also by vibration, light, or the like.
  • Server device 120 User terminal 101: Control unit 102: Storage unit 103: Input unit 104: Output control unit 105: Communication unit 120: User terminal 201: Acquisition unit 202: Detection unit 203: Output control unit 401: Setting unit

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PCT/JP2020/009129 2020-03-04 2020-03-04 情報処理装置、情報処理方法及びプログラム Ceased WO2021176591A1 (ja)

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2000222027A (ja) * 1999-01-29 2000-08-11 Toshiba Corp 情報呈示装置および方法および記憶媒体
JP2014229219A (ja) * 2013-05-24 2014-12-08 株式会社 永田会計 経営支援装置、経営支援システム、経営支援方法およびプログラム
JP2019008691A (ja) * 2017-06-28 2019-01-17 セイコーエプソン株式会社 経営支援装置、経営支援方法、及びプログラム

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2007323680A (ja) 2007-09-10 2007-12-13 Hitachi Ltd 経営意思決定支援システム
JP2019128870A (ja) 2018-01-26 2019-08-01 セイコーエプソン株式会社 経営支援装置、経営支援装置の制御方法および経営支援プログラム

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2000222027A (ja) * 1999-01-29 2000-08-11 Toshiba Corp 情報呈示装置および方法および記憶媒体
JP2014229219A (ja) * 2013-05-24 2014-12-08 株式会社 永田会計 経営支援装置、経営支援システム、経営支援方法およびプログラム
JP2019008691A (ja) * 2017-06-28 2019-01-17 セイコーエプソン株式会社 経営支援装置、経営支援方法、及びプログラム

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