WO2021008413A1 - 一种物联网设备的故障提示方法及相关装置 - Google Patents
一种物联网设备的故障提示方法及相关装置 Download PDFInfo
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- WO2021008413A1 WO2021008413A1 PCT/CN2020/100749 CN2020100749W WO2021008413A1 WO 2021008413 A1 WO2021008413 A1 WO 2021008413A1 CN 2020100749 W CN2020100749 W CN 2020100749W WO 2021008413 A1 WO2021008413 A1 WO 2021008413A1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/06—Notations for structuring of protocol data, e.g. abstract syntax notation one [ASN.1]
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- the present invention relates to the technical field of the Internet of Things, and in particular to a fault prompt method and related devices for Internet of Things equipment.
- the embodiment of the present invention provides a fault prompt method and related device for IoT equipment, which are used to obtain different types of operating data from pre-configured addresses of the IoT equipment, and generate message data in a preset format from the operating data,
- the cloud server obtains the fault data in the message data and converts the fault data into unified fault prompt information, which not only realizes the unified description of the fault data of different IoT devices, but also realizes the intelligent fault prompt for the IoT devices .
- the first aspect of the embodiments of the present application provides a method for prompting a failure of an Internet of Things device, which is applied to an adapter, and the method includes:
- the message data is sent to a cloud server, so that the cloud server executes a fault prompt to the Internet of Things device according to the fault data.
- a device mapping table is stored in the adapter, and the corresponding connection relationship between the Internet of Things device and the adapter is recorded in the device mapping table.
- the second aspect of the embodiments of the present application provides a method for prompting a failure of an IoT device, which is applied to a cloud server, and the method includes:
- the fault prompt information perform a fault prompt on the Internet of Things device.
- the performing a fault prompt on the Internet of Things device according to the fault prompt information includes:
- the failure prompt information is sent to the home user of the first Internet of Things device.
- the failure data includes: failure identification code and identification code value;
- the fault identification code When the fault identification code has a value corresponding to the unique identification code, the fault identification code is queried in the database to obtain the fault prompt information corresponding to the reported fault identification code.
- the failure data includes: failure identification code and identification code value;
- failure identification code When the failure identification code has values corresponding to multiple identification codes, acquiring the value of the first identification code associated with the failure identification code;
- the value of the first identification code is queried in the database to obtain fault prompt information corresponding to the value of the first identification code.
- the third aspect of the embodiments of the present application provides an adapter for prompting faults of IoT devices, including:
- the first acquiring unit is configured to acquire different types of equipment operating data from the Internet of Things equipment, where the operating data includes at least equipment failure data;
- a setting unit configured to set the device operating data according to a preset format, and generate message data
- the sending unit is configured to send the message data to a cloud server, so that the cloud server executes a fault prompt to the Internet of Things device according to the fault data.
- the fourth aspect of the embodiments of the present application provides a cloud server for prompting failures of IoT devices, and the cloud server includes:
- a receiving unit configured to receive message data sent by an adapter, where the message data is obtained by the adapter from an Internet of Things device;
- the second acquiring unit is configured to acquire fault data in the message data
- the query and acquisition unit is configured to query the fault data in a database to obtain fault prompt information corresponding to the fault data, and the database has pre-stored a first mapping table between the fault data and the fault prompt information;
- the fault prompt unit is configured to perform fault prompt on the Internet of Things device according to the fault prompt information.
- the embodiment of the present application also provides a computer device, including a processor, which is used to implement the Internet of Things device described in the first aspect or the second aspect of the embodiment of the present application when the processor executes the computer program stored on the memory. Failure prompt method.
- the embodiments of the present application also provide a computer-readable storage medium on which a computer program is stored.
- the computer program When the computer program is executed by a processor, it is used to implement the Internet of Things device described in the first aspect or the second aspect of the embodiments of the present application.
- the fault prompt method When the computer program is executed by a processor, it is used to implement the Internet of Things device described in the first aspect or the second aspect of the embodiments of the present application.
- the fault prompt method is used to implement the Internet of Things device described in the first aspect or the second aspect of the embodiments of the present application.
- different types of device operating data are obtained from the pre-configured addresses of the Internet of Things device through the adapter, the device operating data is generated according to the preset format, and then the packet data is sent to the cloud server , So as to realize the intelligent connection between the cloud server and different types of IoT devices, and the cloud server obtains the fault data from the message data after receiving the message data in the preset format, and according to the fault data, from the database Obtain the corresponding fault prompt information in, to send the fault prompt information to the corresponding IoT device, which not only realizes the unified description of the fault data of different IoT devices, but also realizes the intelligent failure prompt for the IoT device.
- FIG. 1 is a schematic diagram of an embodiment of a method for prompting a failure of an Internet of Things device in an embodiment of the application;
- FIG. 2 is a detailed step of step 106 in the embodiment of this application.
- FIG. 3 is a schematic diagram of an embodiment of an adapter used for prompting a fault of an Internet of Things device in an embodiment of the application;
- Fig. 4 is a schematic diagram of an embodiment of a cloud server for prompting faults of IoT devices in an embodiment of the application.
- the embodiment of the present invention provides a fault prompt method and related device for IoT equipment, which are used to obtain different types of operating data from pre-configured addresses of the IoT equipment, and generate message data in a preset format from the operating data,
- the cloud server obtains the fault data in the message data and converts the fault data into unified fault prompt information, which not only realizes the unified description of the same fault data of different IoT devices, but also realizes the intelligent failure of the IoT devices prompt.
- this application proposes a method for prompting faults for Internet of Things devices.
- it also realizes intelligent fault prompts for Internet of Things devices.
- an embodiment of the method for prompting the fault of the Internet of Things device in the embodiment of the present application includes:
- the adapter obtains different types of device operating data from addresses pre-configured by the Internet of Things device, where the operating data includes at least device failure data;
- the adapter is connected to the IoT device to obtain different types of operating data from the IoT device, such as the failure data of the IoT device, the alarm data of the IoT device, or the normal operation event of the IoT device Data etc.
- IoT devices are all equipped with control devices, so the adapter in the embodiment of the present application can also be connected to the IoT device through the control device, and obtain different types of devices from the IoT control device. Operating data.
- the fault data in the first device and the second device can be configured in advance
- the different storage paths enable the adapter to obtain the fault data separately according to the pre-configured storage paths of different devices.
- storage paths of various types of operating data of different devices can be configured in a preset table, so that the adapter can obtain the same type of operating data in different devices according to the storage path in the preset table. If the fault data of the first device is stored in the file A of drive C, and the fault data of the second device is stored in the file B of drive D, the adapter can obtain the fault of the first device from the file A of drive C of the first device. Data, obtain the fault data of the second device from the D disk B file of the second device.
- the adapter sets the device operating data according to a preset format to generate message data
- the adapter After the adapter obtains the operating data of the Internet of Things device, it arranges different types of operating data according to a preset format to generate message data, and execute step 103.
- the adapter can set the above-mentioned different types of data in a preset format.
- the operation data includes three There are two parameters, the first parameter is event data, the second parameter is fault data, and the third parameter is alarm data, so that the adapter will sort the above three parameters in order to generate message data.
- the preset format in this embodiment can be customized according to the needs of the user, as long as the storage is executed according to different types, and there is no specific restriction on the preset format of the running data here.
- the adapter sends the message data to the cloud server.
- the adapter After the adapter generates the message data, it sends the message data to the cloud server, so that the cloud server performs analysis on the message data to obtain the fault data in the message data, and performs fault prompts on the IoT device based on the fault data.
- the cloud server After the adapter sends the message data to the cloud server, the cloud server receives the message data and executes step 104 according to the message data.
- the cloud server After the cloud server receives the message data, because the message data is equipment according to the preset format, the cloud server can sort out the fault data from the message data according to the preset format, such as the fault data is a message For the second parameter in the data, after the cloud server obtains the message data, it can take out the second parameter in the message data, that is, the fault data.
- the cloud server After the cloud server obtains the fault data, because in the field of device communication, in order to simplify the communication content, the fault data is often used to represent the fault prompt information, and the fault data can be a string of digital codes, such as A1_3_25, in order to obtain what the fault data represents For fault prompt information, the cloud service can query the database to obtain the fault prompt information corresponding to the fault data.
- mapping relationship between fault data and fault prompt information is pre-stored in the cloud server database, such as ⁇ "A1_3_25”, “AirFilterBlocked”, “air filter blocked” ⁇ , that is, the fault data "A1_3_25” means Air filter blocked”.
- the cloud server After the cloud server obtains the fault prompt information, it executes the fault prompt on the IoT device corresponding to the fault information.
- different types of device operating data are obtained from the pre-configured addresses of the Internet of Things device through the adapter, the device operating data is generated according to the preset format, and then the packet data is sent to the cloud server , So as to realize the intelligent connection between the cloud server and different types of IoT devices, and the cloud server obtains the fault data from the message data after receiving the message data in the preset format, and according to the fault data, from the database Obtain the corresponding fault prompt information in, to send the fault prompt information to the corresponding IoT device, which not only realizes the unified description of the fault data of different IoT devices, but also realizes the intelligent failure prompt for the IoT device.
- step 106 in the embodiment in FIG. 1 will be described in detail below. Please refer to FIG. 2.
- FIG. 2 is a detailed step of step 106:
- the device mapping table may be the relationship between the data storage path and the device name, the failure data of the first device is stored in the C drive A file, and the second device's failure data is stored in the D drive B file, then the device mapping table That is, it can be mapped to a specific device according to the storage path of the data.
- the cloud service After the cloud service obtains the fault prompt information, it can query the device mapping table in the adapter to obtain the first Internet of Things device corresponding to the fault prompt information, so as to execute step 202.
- the cloud server in this embodiment may send the fault prompt information of the first Internet of Things device to the first Internet of Things device after obtaining the fault prompt information and the corresponding first Internet of Things device.
- the attribution user of the IoT device so that the user can quickly view the fault prompt information.
- the cloud server pre-stores the user information of the IoT device, such as the user's instant message contact information, the user's phone number, mailbox, etc., so that the cloud server sends the fault prompt information to the first IoT device's attribution user.
- the IoT device in order to improve the data reading speed, the IoT device generally stores the operating data in the register of the control device, because the register is an internal component of the CPU and has a very high reading and writing speed.
- Registers generally have very limited storage space, so when the storage address of the fault data is used to identify the fault data, the fault data generally includes the fault identification code and the value of the identification code.
- the register space is small, different types of fault data will be stored in the same register
- the address is used to save storage space, that is, one fault identification code corresponds to the value of multiple identification codes; when the register space is sufficient, different types of fault data will be stored in different register addresses, that is, a fault
- the identification code corresponds to an identification code value.
- the cloud server reads the value of the first identification code associated with the fault identification code, and Query the value of the first identification code in the database to obtain the fault prompt information corresponding to the value of the first identification code.
- the fault data obtained by the cloud server is ⁇ "A1_3_25",”15” ⁇ , where the fault The identification code is "A1_3_25”, and the value of the first identification code associated with the failure identification code is "15”, and the cloud server reads the failure prompt information corresponding to the failure identification code and the value of the first identification code from the database , Such as ⁇ "A1_3_25”,”15”,”AirFilterBlocked”,”Air Filter Blocked” ⁇ .
- the database stores the fault prompt information corresponding to the multiple identification code values of the fault identification code, such as ⁇ "A1_3_25”,” 15","Air Filter Blocked”,”Air Filter Blocked” ⁇ , ⁇ "A1_3_25”,”9”,”Oil Separator Due”,”Oil Separator Use Time” ⁇ , ⁇ "A1_3_25”,”10”,” Air Filter Due”, “Air filter use time up” ⁇ , etc., so that the cloud server can obtain the fault prompt information corresponding to the specific identification code value from the database.
- the fault prompt information corresponding to the fault identification code can be obtained from the database. Specifically, if a fault identification code corresponds to a unique identification code value, the fault prompt information in the database can be as follows: ⁇ " A1_2_25",”1",”Oil Filter Due”,”The oil filter is used up” ⁇ , ⁇ "A1_2_29”,”1",”GreaseDue”,”The grease used time is up” ⁇ .
- fault information are only examples of fault information, and do not constitute any restriction on the corresponding relationship between the fault identification code and the fault prompt information.
- An embodiment of the fault-prompted adapter includes:
- the first acquiring unit 301 is configured to acquire different types of equipment operating data from the Internet of Things equipment, where the operating data includes at least equipment failure data;
- the setting unit 302 is configured to set the device operating data according to a preset format to generate message data
- the sending unit 303 is configured to send the message data to a cloud server, so that the cloud server executes a fault prompt to the Internet of Things device according to the fault data.
- a device mapping table is stored in the adapter, and the corresponding connection relationship between the Internet of Things device and the adapter is recorded in the device mapping table.
- the first obtaining unit 301 obtains different types of device operating data from addresses pre-configured by the Internet of Things device, and the device unit 302 generates message data from the device operating data in a preset format, and then passes The sending unit 303 sends the message data to the cloud server, thereby realizing the intelligent connection between the cloud server and different types of IoT devices.
- An embodiment of the cloud server used for IoT device failure prompts in this embodiment of the application includes:
- the receiving unit 401 is configured to receive message data sent by an adapter, where the message data is obtained by the adapter from an Internet of Things device;
- the second obtaining unit 402 is configured to obtain fault data in the message data
- the query obtaining unit 403 is configured to query the fault data in a database to obtain fault prompt information corresponding to the fault data, and the database has pre-stored a first mapping table between the fault data and the fault prompt information;
- the fault prompt unit 404 is configured to perform a fault prompt on the Internet of Things device according to the fault prompt information.
- the failure unit 404 is specifically used for:
- the failure prompt information is sent to the home user of the first Internet of Things device.
- the failure data includes: failure identification code and identification code value;
- the query acquiring unit 403 is specifically configured to:
- the fault identification code is queried in the database to obtain fault prompt information corresponding to the fault identification code.
- the query and acquisition unit 403 is specifically configured to:
- the value of the first identification code is queried in the database to obtain fault prompt information corresponding to the value of the first identification code.
- the second acquiring unit 402 acquires the fault data from the message data, and according to the fault data, the query acquiring unit 403 receives
- the corresponding fault prompt information is obtained in the database to send the fault prompt information to the corresponding IoT device, which not only realizes the unified description of the fault data of different IoT devices, but also realizes the intelligent fault prompt for the IoT device.
- the computer device is used to implement functions on the adapter side.
- An embodiment of the computer device in the embodiment of the present invention includes:
- the memory is used to store computer programs, and when the processor is used to execute the computer programs stored in the memory, the following steps can be implemented:
- the message data is sent to a cloud server, so that the cloud server executes a fault prompt to the Internet of Things device according to the fault data.
- the computer device may also be used to implement functions on the cloud server side.
- Another embodiment of the computer device in the embodiment of the present invention includes:
- the memory is used to store computer programs, and when the processor is used to execute the computer programs stored in the memory, the following steps can be implemented:
- a fault prompt is performed on the Internet of Things device.
- the processor is specifically configured to implement the following steps:
- the failure prompt information is sent to the home user of the first Internet of Things device.
- the processor is specifically configured to implement the following steps:
- the fault identification code When the fault identification code has a value corresponding to the unique identification code, the fault identification code is queried in the database to obtain the fault prompt information corresponding to the fault identification code.
- the processor is specifically configured to implement the following steps:
- failure identification code When the failure identification code has values corresponding to multiple identification codes, acquiring the value of the first identification code associated with the failure identification code;
- the value of the first identification code is queried in the database to obtain fault prompt information corresponding to the value of the first identification code.
- the computer program may be divided into one or more modules/units, and the one or more modules/units are stored in the memory and executed by the processor to complete the present invention.
- the one or more modules/units may be a series of computer program instruction segments capable of completing specific functions, and the instruction segments are used to describe the execution process of the computer program in the adapter/cloud server.
- the computer program can be divided into units in the above-mentioned adapter, and each unit can implement specific functions as described by the above-mentioned corresponding adapter.
- the computer device may be a computing device such as a desktop computer, a notebook, a palmtop computer, and a cloud server.
- the computer device may include, but is not limited to, a processor and a memory.
- the processor and the memory are only examples of the computer device and do not constitute a limitation on the computer device. They may include more or fewer components, or combine certain components, or different components, such as
- the computer device may also include input and output devices, network access devices, buses, and the like.
- the processor can be a central processing unit (Central Processing Unit, CPU), other general-purpose processors, digital signal processors (Digital Signal Processor, DSP), application specific integrated circuits (Application Specific Integrated Circuit, ASIC), ready-made Field-Programmable GateArray (FPGA) or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components, etc.
- the general-purpose processor may be a microprocessor or the processor may also be any conventional processor, etc.
- the processor is the control center of the computer device, and various interfaces and lines are used to connect various parts of the entire computer device.
- the memory may be used to store the computer program and/or module, and the processor implements the computer by running or executing the computer program and/or module stored in the memory, and calling data stored in the memory.
- the memory may mainly include a program storage area and a data storage area.
- the program storage area may store an operating system, an application program required by at least one function, etc.; the data storage area may store data created according to the use of the terminal, etc.
- the memory may include high-speed random access memory, and may also include non-volatile memory, such as hard disks, memory, plug-in hard disks, smart media cards (SMC), and secure digital (SD) cards , Flash Card, at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage device.
- non-volatile memory such as hard disks, memory, plug-in hard disks, smart media cards (SMC), and secure digital (SD) cards , Flash Card, at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage device.
- the present invention also provides a computer-readable storage medium, which is used to implement the functions on the adapter side, and has a computer program stored thereon.
- the processor can be used to execute The following steps:
- the message data is sent to a cloud server, so that the cloud server executes a fault prompt to the Internet of Things device according to the fault data.
- the present invention also provides another computer-readable storage medium.
- the computer-readable storage medium is used to implement the functions on the cloud server side.
- the computer program is stored thereon. When the computer program is executed by the processor, the processor can use To perform the following steps:
- a fault prompt is performed on the Internet of Things device.
- the processor when a computer program stored in a computer-readable storage medium is executed by a processor, the processor may be specifically configured to execute the following steps:
- the fault information is sent to the home user of the first Internet of Things device.
- the processor when a computer program stored in a computer-readable storage medium is executed by a processor, the processor may be specifically configured to execute the following steps:
- the fault identification code When the fault identification code has a value corresponding to the unique identification code, the fault identification code is queried in the database to obtain the fault prompt information corresponding to the fault identification code.
- the processor when a computer program stored in a computer-readable storage medium is executed by a processor, the processor may be specifically configured to execute the following steps:
- failure identification code When the failure identification code has values corresponding to multiple identification codes, acquiring the value of the first identification code associated with the failure identification code;
- the value of the first identification code is queried in the database to obtain fault prompt information corresponding to the value of the first identification code.
- the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a corresponding computer readable storage medium.
- the present invention implements all or part of the processes in the above-mentioned corresponding embodiments and methods, and can also be completed by instructing relevant hardware through a computer program.
- the computer program can be stored in a computer-readable storage medium.
- the computer program is executed by the processor, it can implement the steps of the foregoing method embodiments.
- the computer program includes computer program code, and the computer program code may be in the form of source code, object code, executable file, or some intermediate forms.
- the computer-readable medium may include: any entity or device capable of carrying the computer program code, recording medium, U disk, mobile hard disk, magnetic disk, optical disk, computer memory, read-only memory (ROM, Read-Only Memory) , Random Access Memory (RAM, Random Access Memory), electrical carrier signal, telecommunications signal, and software distribution media.
- ROM Read-Only Memory
- RAM Random Access Memory
- electrical carrier signal telecommunications signal
- software distribution media any entity or device capable of carrying the computer program code
- recording medium U disk, mobile hard disk, magnetic disk, optical disk, computer memory, read-only memory (ROM, Read-Only Memory) , Random Access Memory (RAM, Random Access Memory), electrical carrier signal, telecommunications signal, and software distribution media.
- the disclosed system, device, and method may be implemented in other ways.
- the device embodiments described above are only illustrative.
- the division of the units is only a logical function division, and there may be other divisions in actual implementation, for example, multiple units or components can be combined or It can be integrated into another system, or some features can be ignored or not implemented.
- the displayed or discussed mutual coupling or direct coupling or communication connection may be indirect coupling or communication connection through some interfaces, devices or units, and may be in electrical, mechanical or other forms.
- the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, they may be located in one place, or they may be distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the objectives of the solutions of the embodiments.
- the functional units in the various embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units may be integrated into one unit.
- the above-mentioned integrated unit can be implemented in the form of hardware or software functional unit.
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Claims (10)
- 一种物联网设备的故障提示方法,其特征在于,应用于适配器,所述适配器与物联网设备相连接,所述方法包括:从所述物联网设备预先配置的地址中获取不同类型的设备运行数据,所述运行数据至少包括设备的故障数据;将所述设备运行数据按照预置的格式进行设置,生成报文数据;将所述报文数据发送至云端服务器,使得云端服务器根据所述故障数据对所述物联网设备执行故障提示。
- 根据权利要求1所述的方法,其特征在于,所述适配器中存储有设备映射表,所述设备映射表中记录了所述物联网设备与所述适配器之间的对应连接关系。
- 一种物联网设备的故障提示方法,其特征在于,应用于云服务器,所述云服务器上存储有物联网设备的用户信息,所述云服务器与所述适配器连接,所述方法包括:接收适配器发送的报文数据,所述报文数据由所述适配器从物联网设备中获取;获取所述报文数据中的故障数据;在数据库中查询所述故障数据,以获取与所述故障数据对应的故障提示信息,所述数据库中预先存储有故障数据与故障提示信息之间的第一映射表;根据所述故障提示信息,对所述物联网设备执行故障提示。
- 根据权利要求3所述的方法,其特征在于,所述根据所述故障提示信息,对所述物联网设备执行故障提示,包括:查询所述适配器中的设备映射表,以获取所述报文数据对应的第一物联网设备;将所述故障提示信息,发送至所述第一物联网设备的归属用户。
- 根据权利要求3或4所述的方法,其特征在于,所述故障数据包括:故障标识码及标识码取值;当所述故障标识码对应唯一的标识码取值时,在所述数据库中查询所述故 障标识码,以获取与所述故障标识码对应的故障提示信息。
- 根据权利要求3或4所述的方法,其特征在于,所述故障数据包括:故障标识码及标识码取值;当所述故障标识码对应多个标识码取值时,获取与所述故障标识码关联的第一标识码取值;在所述数据库中查询所述第一标识码取值,以获取与所述第一标识码取值对应的故障提示信息。
- 一种实现物联网设备故障提示的适配器,其特征在于,所述适配器与所述物联网设备相连接,所述适配器包括:第一获取单元,用于从所述物联网设备中获取不同类型的设备运行数据,所述运行数据至少包括设备的故障数据;设置单元,用于将所述设备运行数据按照预置的格式进行设置,生成报文数据;发送单元,用于将所述报文数据发送至云端服务器,使得云端服务器根据所述故障数据对所述物联网设备执行故障提示。
- 一种实现物联网设备故障提示的云服务器,所述云服务器上存储有物联网设备的用户信息,所述云服务器包括:接收单元,用于接收适配器发送的报文数据,所述报文数据由所述适配器从物联网设备中获取;第二获取单元,用于获取所述报文数据中的故障数据;查询获取单元,用于在数据库中查询所述故障数据,以获取与所述故障数据对应的故障提示信息,所述数据库中预先存储有故障数据与故障提示信息之间的第一映射表;故障提示单元,用于根据所述故障提示信息,对所述物联网设备执行故障提示。
- 一种计算机装置,包括处理器,其特征在于,所述处理器在执行存储于存储器上的计算机程序时,用于实现如权利要求1至2中任一项或3至6中任一项所述的物联网设备的故障提示方法。
- 一种可读计算机存储介质,其上存储有计算机程序,其特征在于,所述计算机程序被处理器执行时,用于实现如权利要求1至2中任一项或3至6中任一项所述的物联网设备的故障提示方法。
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