WO2020019623A1 - 信息的发送方法及装置、家电设备、存储介质、电子装置 - Google Patents

信息的发送方法及装置、家电设备、存储介质、电子装置 Download PDF

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Publication number
WO2020019623A1
WO2020019623A1 PCT/CN2018/119605 CN2018119605W WO2020019623A1 WO 2020019623 A1 WO2020019623 A1 WO 2020019623A1 CN 2018119605 W CN2018119605 W CN 2018119605W WO 2020019623 A1 WO2020019623 A1 WO 2020019623A1
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WIPO (PCT)
Prior art keywords
user
account
information
control instruction
voiceprint
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PCT/CN2018/119605
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English (en)
French (fr)
Inventor
王慧君
王子
廖湖锋
毛跃辉
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珠海格力电器股份有限公司
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Publication of WO2020019623A1 publication Critical patent/WO2020019623A1/zh

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    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L17/00—Speaker identification or verification
    • G10L17/22—Interactive procedures; Man-machine interfaces
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223—Execution procedure of a spoken command
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/225—Feedback of the input speech

Definitions

  • the present invention relates to the field of communications, and in particular, to a method and device for transmitting information, household electrical appliances, storage media, and electronic devices.
  • Voice recognition interactive products are slowly coming into people's homes, and people's demand for functions such as controlling smart homes and querying information through voice is increasing. At the same time, more and more services are provided through voice product providers. However, voice control in the prior art cannot achieve directional feedback of information.
  • the embodiments of the present invention provide a method and an apparatus for sending information, household electrical appliances, storage media, and electronic devices, so as to at least solve the problem that the feedback information cannot be directed in the related art and affects the user experience.
  • a method for transmitting information including: receiving a control instruction of a user, and determining voiceprint information of the control instruction; when a user account corresponding to the voiceprint information is detected to exist , Send the response information corresponding to the control instruction to the account.
  • a home appliance including: a voice acquisition device configured to collect a user's voice control instruction; and a processor configured to determine the voiceprint information of the control instruction and detect the voiceprint information The account of the corresponding user; the communication module is configured to send the response information corresponding to the control instruction to the account when the presence of the account of the user corresponding to the voiceprint information is detected.
  • an information sending device including: a receiving module configured to receive a control instruction of a user and determine voiceprint information of the control instruction; and a sending module configured to detect the presence and In the case of the account of the user corresponding to the voiceprint information, the response information corresponding to the control instruction is transmitted to the account.
  • a storage medium stores a computer program, and the computer program is configured to execute the steps in any one of the foregoing method embodiments when running.
  • an electronic device including a memory and a processor, wherein the computer program is stored in the memory, and the processor is configured to run the computer program to execute any one of the foregoing. Steps in a method embodiment.
  • the device since the device receives a user's control instruction and determines the voiceprint information of the control instruction, when a user account corresponding to the voiceprint information is detected, the response information corresponding to the control instruction is sent to the account. . Therefore, the related art can solve the problem that the home appliances cannot direct feedback information and affect the user experience, so that the home appliances can execute the feedback information to the user according to the user's voiceprint information to improve the user experience.
  • FIG. 1 is a block diagram of a hardware structure of a mobile terminal according to an embodiment of the present invention
  • FIG. 2 is a flowchart of a method for transmitting information according to an embodiment of the present invention
  • FIG. 3 is a schematic diagram of a multi-user voiceprint binding personal account in this embodiment
  • FIG. 4 is a schematic diagram of receiving feedback of control instructions corresponding to private accounts of multiple users according to an embodiment of the present invention
  • FIG. 5 is a schematic diagram of multiple users binding to the same group according to an embodiment of the present invention.
  • FIG. 6 is a flowchart of a group account corresponding to multiple users in this embodiment
  • FIG. 7 is a structural block diagram of an information transmitting apparatus according to an embodiment of the present invention.
  • FIG. 1 is a block diagram of a hardware structure of a mobile terminal according to an embodiment of the present invention.
  • the mobile terminal 10 may include one or more (only one shown in FIG. 1) a processor 102 (the processor 102 may include, but is not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA) ) And a memory 104 configured to store data, optionally, the above mobile terminal may further include a transmission device 106 and an input-output device 108 configured as a communication function.
  • a processor 102 may include, but is not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA)
  • a memory 104 configured to store data
  • the above mobile terminal may further include a transmission device 106 and an input-output device 108 configured as a communication function.
  • FIG. 1 is only a schematic, and it does not limit the structure of the above mobile terminal.
  • the mobile terminal 10 may further include more or fewer components than those shown in FIG. 1, or have a different configuration from that shown in FIG. 1.
  • the memory 104 may be configured to store a computer program, for example, a software program and module of application software, such as a computer program corresponding to the method for transmitting information in the embodiment of the present invention.
  • the processor 102 runs the computer program stored in the memory 104, thereby Perform various functional applications and data processing, that is, implement the method described above.
  • the memory 104 may include a high-speed random access memory, and may further include a non-volatile memory, such as one or more magnetic storage devices, a flash memory, or other non-volatile solid-state memory.
  • the memory 104 may further include a memory remotely disposed with respect to the processor 102, and these remote memories may be connected to the mobile terminal 10 through a network. Examples of the above network include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.
  • the transmission device 106 is configured to receive or transmit data via a network.
  • a specific example of the above network may include a wireless network provided by a communication provider of the mobile terminal 10.
  • the transmission device 106 includes a network adapter (Network Interface Controller, NIC for short), which can be connected to other network devices through a base station so as to communicate with the Internet.
  • the transmission device 106 may be a radio frequency (RF) module, which is configured to communicate with the Internet in a wireless manner.
  • RF radio frequency
  • FIG. 2 is a flowchart of a method for sending information according to an embodiment of the present invention. As shown in FIG. 2, the flow includes the following steps:
  • Step S202 Receive a control instruction from the user, and determine voiceprint information of the control instruction
  • step S204 when it is detected that there is an account of the user corresponding to the voiceprint information, the response information corresponding to the control instruction is sent to the account.
  • the device receives the user's control instruction and determines the voiceprint information of the control instruction, when a user account corresponding to the voiceprint information is detected, the response information corresponding to the control instruction is sent to the account. . Therefore, the related art can solve the problem that the home appliances cannot direct feedback information and affect the user experience, so that the home appliances can execute the feedback information to the user according to the user's voiceprint information to improve the user experience.
  • the execution subject of the above steps may be a home appliance, such as an air conditioner, but is not limited thereto.
  • control instruction may include information for opening or closing the home appliance, or information broadcast information, such as "how is the weather today?", Etc .; the user account may be the user's personal account and the home appliance , Such as WeChat, QQ, etc.
  • the response information may be a related control action of the home appliance, or a response to the information broadcast information, such as "Today is sunny".
  • the home appliance before the home appliance receives the user's control instruction, it will also receive a voiceprint registration request sent by the user, where the voiceprint registration request includes the user's voiceprint information and the user's personal account information; Binding with the user's personal account information; and, activating the user's personal account.
  • Users can use mobile phone apps to register accounts, connect voice devices through the distribution network, and bind accounts to voice devices. At the same time, users can use this account to associate with third-party accounts (WeChat, QQ, Weibo, etc.). Voiceprint registration is activated through the APP of the logged-in user account. The activation requires the user's own voice to read the awake words of the voice device.
  • the APP registers voiceprints by collecting the awake words read; after activating the user's personal account,
  • the personal accounts of multiple users are associated to form a group account, where the group account includes voiceprint information of the multiple users. That is, multiple users register voiceprints at the same time and bind them with their own personal accounts, and associate them with the same group.
  • Any user sends a control instruction.
  • the air conditioner matches the voiceprint of the control instruction, detects the group corresponding to the voiceprint, and pushes the response information of the control instruction to all users in the group.
  • the response information corresponding to the control instruction is sent to the personal account, and the response information is displayed in the personal account; when the presence of the In the case of a group account where the user corresponding to the voiceprint information is located, the response information corresponding to the control instruction is sent to each user in the group account, and a response message is displayed to each user.
  • Users include, but are not limited to: user accounts, user terminals, etc.
  • the user when it is detected that there is no account of the user corresponding to the voiceprint information, the user is prompted to register the account. It can be a voice prompt or a text message. Prompting the user to register an account includes the following two situations: when it is detected that there is no personal account of the user corresponding to the voiceprint information, the user is prompted to register a personal account; when it is detected that there is no group of users corresponding to the voiceprint information In the case of an account, the user is prompted to join a group account.
  • This embodiment mainly binds a user account through a voiceprint.
  • the user's voiceprint is identified in real time and the corresponding message is fed back to the voiceprint corresponding account. Meet the needs of multi-user directed binding accounts and obtain corresponding results feedback.
  • FIG. 3 is a schematic diagram of multi-user voiceprint binding to a personal account in this embodiment.
  • a user needs to perform voiceprint registration and private account binding before use. Specifically, the user registers an account using a mobile phone APP, The network enables the voice device to be networked, and binds the account with the voice device. At the same time, the user can use the account to associate with a third-party account (WeChat, QQ, Weibo, etc.). Voiceprint registration is activated through the APP of the logged-in user account. The activation requires the user's own voice to read the awake words of the voice device.
  • a third-party account WeChat, QQ, Weibo, etc.
  • the APP registers voiceprints by collecting the awake words read; after the air conditioner receives the control instruction, it matches the control instruction Voiceprint, detect whether there is a corresponding private account, and if so, identify the control instruction, and push the response information of the control instruction to the corresponding account APP, as shown in Figure 4, user A registers the voiceprint corresponding to account A; B User registration voiceprint corresponds to account B; A issues a control instruction: "How is the weather in Zhuhai today?"; B issues a control instruction: "How much is the stock today?" The application for account A receives push information today's weather in Zhuhai; the application for account B receives push Today's stock information.
  • FIG. 5 is a schematic diagram of multi-user binding to the same group according to an embodiment of the present invention.
  • FIG. 6 is a flowchart of a group account corresponding to the multi-user in this embodiment.
  • Voiceprint establishes the same account, specifically: multiple users register at the same time and bind with their own private accounts, and associate them with the same group. Then any user sends a control instruction. After the air conditioner receives the instruction, it matches the voiceprint of the control instruction, detects the group corresponding to the voiceprint, and pushes the response information of the control instruction to all users in the group.
  • a user registered voiceprint corresponds to account A
  • B user registered voiceprint corresponds to account B ...
  • N user registered voiceprint corresponds to account N
  • a / B ... N creates a group "family"
  • Account A / B ... N application receives push information today's weather conditions in Zhuhai.
  • This embodiment further provides a home appliance device, which specifically includes: a voice acquisition device configured to collect a user's voice control instruction; a processor configured to determine voiceprint information of the control instruction and detect an account of a user corresponding to the voiceprint information; The communication module is configured to send the response information corresponding to the control instruction to the account when it is detected that there is an account of the user corresponding to the voiceprint information.
  • a voice acquisition device configured to collect a user's voice control instruction
  • a processor configured to determine voiceprint information of the control instruction and detect an account of a user corresponding to the voiceprint information
  • the communication module is configured to send the response information corresponding to the control instruction to the account when it is detected that there is an account of the user corresponding to the voiceprint information.
  • FIG. 7 is a structural block diagram of an information sending device according to an embodiment of the present invention. As shown in FIG. 7, the device includes a receiving module 72 and a sending module 74. The device is described in detail below:
  • the receiving module 72 is configured to receive a control instruction of a user and determine voiceprint information of the control instruction
  • the sending module 74 is connected to the receiving module described above, and is configured to send the response information corresponding to the control instruction to the account when the presence of the account of the user corresponding to the voiceprint information is detected. in.
  • the sending device may be a home appliance, such as an air conditioner, but is not limited thereto.
  • control instruction may include information for opening or closing the home appliance, or information broadcast information, such as "how is the weather today?", Etc .; the user account may be the user's personal account and the home appliance , Such as WeChat, QQ, etc.
  • the response information may be a related control action of the home appliance, or a response to the information broadcast information, such as "Today is sunny".
  • the home appliance before the home appliance receives the user's control instruction, it will also receive a voiceprint registration request sent by the user, where the voiceprint registration request includes the user's voiceprint information and the user's personal account information; Binding with the user's personal account information; and, activating the user's personal account.
  • Users can use mobile phone apps to register accounts, connect voice devices through the distribution network, and bind accounts to voice devices. At the same time, users can use this account to associate with third-party accounts (WeChat, QQ, Weibo, etc.). Voiceprint registration is activated through the APP of the logged-in user account. The activation requires the user's own voice to read the awake words of the voice device.
  • the APP registers voiceprints by collecting the awake words read; after activating the user's personal account,
  • the personal accounts of multiple users are associated to form a group account, where the group account includes voiceprint information of the multiple users. That is, multiple users register voiceprints at the same time and bind them with their own personal accounts, and associate them with the same group.
  • Any user sends a control instruction.
  • the air conditioner matches the voiceprint of the control instruction, detects the group corresponding to the voiceprint, and pushes the response information of the control instruction to all users in the group.
  • the response information corresponding to the control instruction is sent to the personal account, and the response information is displayed in the personal account; when the presence of the In the case of a group account where the user corresponding to the voiceprint information is located, the response information corresponding to the control instruction is sent to each user in the group account, and a response message is displayed to each user.
  • Users include, but are not limited to: user accounts, user terminals, etc.
  • the user when it is detected that there is no account of the user corresponding to the voiceprint information, the user is prompted to register the account. It can be a voice prompt or a text message. Prompting the user to register an account includes the following two situations: when it is detected that there is no personal account corresponding to the voiceprint information, the user is prompted to register a personal account; when it is detected that there is no group of users corresponding to the voiceprint information In the case of an account, the user is prompted to join a group account.
  • the above modules can be implemented by software or hardware. For the latter, they can be implemented in the following ways, but are not limited to the above: the above modules are located in the same processor; or the above modules are arbitrarily combined The forms are located in different processors.
  • the foregoing storage medium may be configured to store a computer program configured to perform the above steps.
  • the foregoing storage medium may include, but is not limited to, a U disk, a read-only memory (ROM), a random access memory (Random Access Memory, RAM), A variety of media that can store computer programs, such as mobile hard disks, magnetic disks, or optical disks.
  • ROM read-only memory
  • RAM Random Access Memory
  • An embodiment of the present invention further provides an electronic device including a memory and a processor.
  • the memory stores a computer program
  • the processor is configured to run the computer program to perform the steps in any one of the foregoing method embodiments.
  • the electronic device may further include a transmission device and an input-output device, wherein the transmission device is connected to the processor, and the input-output device is connected to the processor.
  • modules or steps of the present invention can be implemented by a general-purpose computing device, and they can be concentrated on a single computing device or distributed on a network composed of multiple computing devices.
  • they may be implemented with program code executable by a computing device, so that they may be stored in a storage device and executed by the computing device, and in some cases, may be in a different order than here
  • the steps shown or described are performed either by making them into individual integrated circuit modules or by making multiple modules or steps into a single integrated circuit module. As such, the invention is not limited to any particular combination of hardware and software.
  • home appliances can execute feedback information directed to the user according to the user's voiceprint information to improve User experience effects.

Abstract

一种信息的发送方法及装置、家电设备、存储介质、电子装置，该方法，包括：接收用户的控制指令，并确定控制指令的声纹信息（S202）；当检测到存在与声纹信息对应的用户的账户的情况下，将与控制指令对应的应答信息发送到账户中（S204）。因此，可以解决相关技术中家电设备不能定向反馈信息，影响用户体验的问题，达到家电设备可以执行根据用户的声纹信息，向用户定向反馈信息，提高用户体验的效果。

Description

信息的发送方法及装置、家电设备、存储介质、电子装置 技术领域
本发明涉及通信领域，具体而言，涉及一种信息的发送方法及装置、家电设备、存储介质、电子装置。
背景技术
语音识别交互产品慢慢走入人们的家庭，人们通过语音控制智能家居，查询资讯等功能等的需求日益增多。同时通过语音产品供应商提供的服务也越来越多。但现有技术中的语音控制并不能实现信息的定向反馈。
针对上述技术问题，相关技术中尚未提出有效的解决方案。
发明内容
本发明实施例提供了一种信息的发送方法及装置、家电设备、存储介质、电子装置，以至少解决相关技术中不能定向反馈信息，影响用户体验的问题。
根据本发明的一个实施例，提供了一种信息的发送方法，包括：接收用户的控制指令，并确定控制指令的声纹信息；当检测到存在与声纹信息对应的用户的账户的情况下，将与控制指令对应的应答信息发送到账户中。
根据本发明的另一个实施例，还提供一种家电设备，包括：语音采集装置，设置为采集用户的语音控制指令；处理器，设置为确定控制指令的声纹信息，并检测与声纹信息对应的用户的账户；通信模块，设置为在检测到存在与声纹信息对应的用户的账户的情况下，将与控制指令对应的应答信息发送到账户中。
根据本发明的另一个实施例，还提供一种信息的发送装置，包括：接收模块，设置为接收用户的控制指令，并确定控制指令的声纹信息；发送模块，设置为当检测到存在与声纹信息对应的用户的账户的情况下，将与控制指令对应的应答信息发送到账户中。
根据本发明的又一个实施例，还提供了一种存储介质，存储介质中存储有计算机程序，其中，计算机程序被设置为运行时执行上述任一项方法实施例中的步骤。
根据本发明的又一个实施例，还提供了一种电子装置，包括存储器和处理器，所述存储器中存储有计算机程序，所述处理器被设置为运行所述计算机程序以执行上述任一项方法实施例中的步骤。
通过本发明，由于设备接收用户的控制指令，并确定控制指令的声纹信息，当检测到存在与声纹信息对应的用户的账户的情况下，将与控制指令对应的应答信息发送到账户中。因此，可以解决相关技术中家电设备不能定向反馈信息，影响用户体验的问题，达到家电设备可以执行根据用户的声纹信息，向用户定向反馈信息，提高用户体验的效果。
附图说明
此处所说明的附图用来提供对本发明的进一步理解，构成本申请的一部分，本发明的示意性实施例及其说明用于解释本发明，并不构成对本发明的不当限定。在附图中：
图1是本发明实施例的一种信息的发送方法的移动终端的硬件结构框图；
图2是根据本发明实施例的信息的发送方法的流程图；
图3是本实施例中多用户声纹绑定个人账户的示意图；
图4是根据本发明实施例的多用户各自对应私人账号接收控制指令反馈的示意图；
图5是根据本发明实施例的多用户绑定同一个组群的示意图；
图6是本实施例中多用户对应的组群账户的流程图；
图7是根据本发明实施例的信息的发送装置的结构框图。
具体实施方式
下文中将参考附图并结合实施例来详细说明本发明。需要说明的是，在不冲突的情况下，本申请中的实施例及实施例中的特征可以相互组合。
需要说明的是，本发明的说明书和权利要求书及上述附图中的术语“第一”、“第二”等是用于区别类似的对象，而不必用于描述特定的顺序或先后次序。
实施例1
本申请实施例一所提供的方法实施例可以在移动终端、计算机终端或者类似的运算装置中执行。以运行在移动终端上为例，图1是本发明实施例的一种信息的发送方法的移动终端的硬件结构框图。如图1所示，移动终端10可以包括一个或多个(图1中仅示出一个)处理器102(处理器102可以包括但不限于微处理器MCU或可编程逻辑器件FPGA等的处理装置)和设置为存储数据的存储器104，可选地，上述移动终端还可以包括设置为通信功能的传输设备106以及输入输出设备108。本领域普通技术人员可以理解，图1所示的结构仅为示意，其并不对上述移动终端的结构造成限定。例如，移动终端10还可包括比图1中所示更多或者更少的组件，或者具有与图1所示不同的配置。
存储器104可设置为存储计算机程序，例如，应用软件的软件程序以及模块，如本发明实施例中的信息的发送方法对应的计算机程序，处理器102通过运行存储在存储器104内的计算机程序，从而执行各种功能应用以及数据处理，即实现上述的方法。存储器104可包括高速随机存储器，还可包括非易失性存储器，如一个或者多个磁性存储装置、闪存、或者其他非易失性固态存储器。在一些实例中，存储器104可进一步包括相对于处理器102远程设置的存储器，这些远程存储器可以通过网络连接至移动终端10。上述网络的实例包括但不限于互联网、企业内部网、局域网、移动通信网及其组合。
传输装置106设置为经由一个网络接收或者发送数据。上述的网络具体实例可包括移动终端10的通信供应商提供的无线网络。在一个实例中， 传输装置106包括一个网络适配器(Network Interface Controller，简称为NIC)，其可通过基站与其他网络设备相连从而可与互联网进行通讯。在一个实例中，传输装置106可以为射频(Radio Frequency，简称为RF)模块，其设置为通过无线方式与互联网进行通讯。
在本实施例中提供了一种信息的发送方法，图2是根据本发明实施例的信息的发送方法的流程图，如图2所示，该流程包括如下步骤：
步骤S202，接收用户的控制指令，并确定控制指令的声纹信息；
步骤S204，当检测到存在与声纹信息对应的用户的账户的情况下，将与控制指令对应的应答信息发送到账户中。
通过上述步骤，由于设备接收用户的控制指令，并确定控制指令的声纹信息，当检测到存在与声纹信息对应的用户的账户的情况下，将与控制指令对应的应答信息发送到账户中。因此，可以解决相关技术中家电设备不能定向反馈信息，影响用户体验的问题，达到家电设备可以执行根据用户的声纹信息，向用户定向反馈信息，提高用户体验的效果。
可选地，上述步骤的执行主体可以为家电设备，例如空调，但不限于此。
在本实施例中，控制指令可以包括向家电设备发出打开或者关闭的信息，也可以是信息播报的信息，例如“今天天气怎么样？”等；用户的账户可以是用户的私人账户与家电设备的关联，例如微信、QQ等。应答信息可以是执行的相关的家电设备的控制动作，也可以是对信息播报的信息的响应，例如“今天是晴天”。
可选地，家电设备接收用户的控制指令之前，还会接收用户发送的声纹注册请求，其中，声纹注册请求中包括用户的声纹信息和用户的个人账户信息；将用户的声纹信息与用户的个人账号信息进行绑定；以及，激活用户的个人账户。用户可以利用手机APP注册账号，通过配网实现语音装置联网，并将账号与语音装置绑定，同时用户可通过该账号与第三方账 号(微信、QQ、微博等)实现关联。声纹注册是通过已登录用户账号的APP激活，激活时需要用户本人语音朗读语音装置的唤醒词，APP通过采集所朗读的唤醒词进行声纹注册；在，激活用户的个人账户之后，还会将多个用户的个人账号关联组成群组账号，其中，群组账号中包括多个用户的声纹信息。即多用户同时进行声纹注册并和自己的私人账号绑定，并关联到同一群组。其中任一用户发送控制指令，空调接收到指令后，匹配控制指令的声纹，检测声纹对应的群组，将控制指令的应答信息推送到群组下所有的用户。
可选地，当检测到存在与声纹信息对应的用户的个人账户的情况下，将与控制指令对应的应答信息发送到个人账户中，并在个人账户中显示应答信息；当检测到存在与声纹信息对应的用户所在的群组账户的情况下，将与控制指令对应的应答信息发送到群组账户中的每一个用户中，向每一个用户显示应答消息。用户包括但不限于：用户账户、用户终端等。
可选地，当检测到不存在与声纹信息对应的用户的账户的情况下，提示用户注册账户。可以是语音提示，也可以是通过发文字信息提示。提示用户注册账户包括以下两种情况：当检测到不存在与声纹信息对应的用户的个人账户的情况下，提示用户注册个人账户；当检测到不存在与声纹信息对应的用户的群组账户的情况下，提示用户加入群组账户。
下面根据具体实施例对本发明进行详细说明：
本实施例主要通过声纹绑定用户账户，多用户控制时，实时识别用户声纹将对应消息反馈到声纹对应账户。满足多用户定向绑定账户，获取对应结果反馈的需求。
图3是本实施例中多用户声纹绑定个人账户的示意图，如图3所示，用户使用前需要进行声纹注册和私人账号绑定，具体为：用户利用手机APP注册账号，通过配网实现语音装置联网，并将账号与语音装置绑定，同时用户可通过该账号与第三方账号(微信、QQ、微博等)实现关联。声纹注册是通过已登录用户账号的APP激活，激活时需要用户本人语音 朗读语音装置的唤醒词，APP通过采集所朗读的唤醒词进行声纹注册；空调接收到控制指令后，匹配控制指令的声纹，检测是否有对应的私人账号，若有，识别控制指令，将该条控制指令的应答信息推送到对应的账号APP下，如图4所示，A用户注册声纹对应账号A；B用户注册声纹对应账号B；A发出控制指令：“珠海今天天气怎么样？”；B发出控制指令：“今天股票多少”；账号A应用接收推送信息珠海今天的天气情况；账号B应用接收推送今天的股票资讯。
图5是根据本发明实施例的多用户绑定同一个组群的示意图，图6是本实施例中多用户对应的组群账户的流程图，如图5、图6所示，多用户基于声纹建立同一账号，具体为：多用户同时声纹注册并和自己的私人账号绑定，并关联到同一群组。则其中任一用户发送控制指令，空调接收到指令后，匹配控制指令的声纹，检测声纹对应的群组，将控制指令的应答信息推送到群组下所有的用户。例如：A用户注册声纹对应账号A；B用户注册声纹对应账号B…；N用户注册声纹对应账号N；A/B…N创建组群“家庭”；A发出控制指令：“珠海今天天气怎么样？”；账号A/B…N应用接收推送信息珠海今天的天气情况。
本实施还提供一种家电设备，具体包括：语音采集装置，设置为采集用户的语音控制指令；处理器，设置为确定控制指令的声纹信息，并检测与声纹信息对应的用户的账户；通信模块，设置为在检测到存在与声纹信息对应的用户的账户的情况下，将与控制指令对应的应答信息发送到账户中。
图7是根据本发明实施例的信息的发送装置的结构框图，如图7所示，该装置包括：接收模块72和发送模块74下面对该装置进行详细说明：
接收模块72，设置为接收用户的控制指令，并确定所述控制指令的声纹信息；
发送模块74，连接至上述中的接收模块，设置为当检测到存在与所述声纹信息对应的所述用户的账户的情况下，将与所述控制指令对应的应答 信息发送到所述账户中。
可选地，上述发送装置可以为家电设备，例如空调，但不限于此。
在本实施例中，控制指令可以包括向家电设备发出打开或者关闭的信息，也可以是信息播报的信息，例如“今天天气怎么样？”等；用户的账户可以是用户的私人账户与家电设备的关联，例如微信、QQ等。应答信息可以是执行的相关的家电设备的控制动作，也可以是对信息播报的信息的响应，例如“今天是晴天”。
可选地，家电设备接收用户的控制指令之前，还会接收用户发送的声纹注册请求，其中，声纹注册请求中包括用户的声纹信息和用户的个人账户信息；将用户的声纹信息与用户的个人账号信息进行绑定；以及，激活用户的个人账户。用户可以利用手机APP注册账号，通过配网实现语音装置联网，并将账号与语音装置绑定，同时用户可通过该账号与第三方账号(微信、QQ、微博等)实现关联。声纹注册是通过已登录用户账号的APP激活，激活时需要用户本人语音朗读语音装置的唤醒词，APP通过采集所朗读的唤醒词进行声纹注册；在，激活用户的个人账户之后，还会将多个用户的个人账号关联组成群组账号，其中，群组账号中包括多个用户的声纹信息。即多用户同时进行声纹注册并和自己的私人账号绑定，并关联到同一群组。其中任一用户发送控制指令，空调接收到指令后，匹配控制指令的声纹，检测声纹对应的群组，将控制指令的应答信息推送到群组下所有的用户。
可选地，当检测到存在与声纹信息对应的用户的个人账户的情况下，将与控制指令对应的应答信息发送到个人账户中，并在个人账户中显示应答信息；当检测到存在与声纹信息对应的用户所在的群组账户的情况下，将与控制指令对应的应答信息发送到群组账户中的每一个用户中，向每一个用户显示应答消息。用户包括但不限于：用户账户、用户终端等。
可选地，当检测到不存在与声纹信息对应的用户的账户的情况下，提示用户注册账户。可以是语音提示，也可以是通过发文字信息提示。提示 用户注册账户包括以下两种情况：当检测到不存在与声纹信息对应的用户的个人账户的情况下，提示用户注册个人账户；当检测到不存在与声纹信息对应的用户的群组账户的情况下，提示用户加入群组账户。
需要说明的是，上述各个模块是可以通过软件或硬件来实现的，对于后者，可以通过以下方式实现，但不限于此：上述模块均位于同一处理器中；或者，上述各个模块以任意组合的形式分别位于不同的处理器中。
可选地，在本实施例中，上述存储介质可以被设置为存储设置为执行以上各步骤的计算机程序。
可选地，在本实施例中，上述存储介质可以包括但不限于：U盘、只读存储器(Read-Only Memory，简称为ROM)、随机存取存储器(Random Access Memory，简称为RAM)、移动硬盘、磁碟或者光盘等各种可以存储计算机程序的介质。
本发明的实施例还提供了一种电子装置，包括存储器和处理器，该存储器中存储有计算机程序，该处理器被设置为运行计算机程序以执行上述任一项方法实施例中的步骤。
可选地，上述电子装置还可以包括传输设备以及输入输出设备，其中，该传输设备和上述处理器连接，该输入输出设备和上述处理器连接。
可选地，本实施例中的具体示例可以参考上述实施例及可选实施方式中所描述的示例，本实施例在此不再赘述。
显然，本领域的技术人员应该明白，上述的本发明的各模块或各步骤可以用通用的计算装置来实现，它们可以集中在单个的计算装置上，或者分布在多个计算装置所组成的网络上，可选地，它们可以用计算装置可执行的程序代码来实现，从而，可以将它们存储在存储装置中由计算装置来执行，并且在某些情况下，可以以不同于此处的顺序执行所示出或描述的步骤，或者将它们分别制作成各个集成电路模块，或者将它们中的多个模块或步骤制作成单个集成电路模块来实现。这样，本发明不限制于任何特定的硬件和软件结合。
以上所述仅为本发明的优选实施例而已，并不用于限制本发明，对于本领域的技术人员来说，本发明可以有各种更改和变化。凡在本发明的原则之内，所作的任何修改、等同替换、改进等，均应包含在本发明的保护范围之内。
工业实用性
如上所述，本发明实施例提供的一种信息的发送方法及装置、家电设备、存储介质、电子装置具有以下有益效果：家电设备可以执行根据用户的声纹信息，向用户定向反馈信息，提高用户体验的效果。

Claims (10)

  1. 一种信息的发送方法，包括：
    接收用户的控制指令，并确定所述控制指令的声纹信息；
    当检测到存在与所述声纹信息对应的所述用户的账户的情况下，将与所述控制指令对应的应答信息发送到所述账户中。
  2. 根据权利要求1所述的方法，其中，接收所述用户的控制指令之前，所述方法还包括：
    接收所述用户发送的声纹注册请求，其中，所述声纹注册请求中包括所述用户的声纹信息和所述用户的个人账户信息；
    将所述用户的声纹信息与所述用户的个人账号信息进行绑定；以及
    激活所述用户的个人账户。
  3. 根据权利要求2所述的方法，其中，激活所述用户的个人账户之后，所述方法还包括：
    将多个所述用户的个人账号关联组成群组账号，其中，所述群组账号中包括多个所述用户的声纹信息。
  4. 根据权利要求3所述的方法，其中，当检测到存在与所述声纹信息对应的所述用户的账户的情况下，将与所述控制指令对应的应答信息发送到所述账户中包括以下之一：
    当检测到存在与所述声纹信息对应的所述用户的个人账户的情况下，将与所述控制指令对应的应答信息发送到所述个人账户中，并在所述个人账户中显示所述应答信息；
    当检测到存在与所述声纹信息对应的所述用户所在的群组账户的情况下，将与所述控制指令对应的应答信息发送到所述群组账户中的每一个用户中，向所述每一个用户显示所述应答消息。
  5. 根据权利要求1所述的方法，其中，所述方法还包括：
    当检测到不存在与所述声纹信息对应的所述用户的账户的情况下，提示所述用户注册账户。
  6. 根据权利要求1所述的方法，其中，当检测到不存在与所述声纹信息对应的所述用户的账户的情况下，提示所述用户注册账户包括以下之一：
    当检测到不存在与所述声纹信息对应的所述用户的个人账户的情况下，提示所述用户注册个人账户；
    当检测到不存在与所述声纹信息对应的所述用户的群组账户的情况下，提示所述用户加入所述群组账户。
  7. 一种家电设备，包括：
    语音采集装置，设置为采集用户的语音控制指令；
    处理器，设置为确定所述控制指令的声纹信息，并检测与所述声纹信息对应的所述用户的账户；
    通信模块，设置为在检测到存在与所述声纹信息对应的所述用户的账户的情况下，将与所述控制指令对应的应答信息发送到所述账户中。
  8. 一种信息的发送装置，包括：
    接收模块，设置为接收用户的控制指令，并确定所述控制指令的声纹信息；
    发送模块，设置为当检测到存在与所述声纹信息对应的所述用户的账户的情况下，将与所述控制指令对应的应答信息发送到所述账户中。
  9. 一种存储介质，所述存储介质中存储有计算机程序，其中，所述计算机程序被设置为运行时执行权利要求1至6任一项中所述的方法。
  10. 一种电子装置，包括存储器和处理器，所述存储器中存储有计算机程序，所述处理器被设置为运行所述计算机程序以执行权利要求1至6任一项中所述的方法。
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