WO2020015221A1 - Procédé de traitement de courrier, dispositif, support d'informations et dispositif informatique - Google Patents

Procédé de traitement de courrier, dispositif, support d'informations et dispositif informatique Download PDF

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Publication number
WO2020015221A1
WO2020015221A1 PCT/CN2018/111704 CN2018111704W WO2020015221A1 WO 2020015221 A1 WO2020015221 A1 WO 2020015221A1 CN 2018111704 W CN2018111704 W CN 2018111704W WO 2020015221 A1 WO2020015221 A1 WO 2020015221A1
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Prior art keywords
mail
level
target
message
superior
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PCT/CN2018/111704
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English (en)
Chinese (zh)
Inventor
齐泽青
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平安科技（深圳）有限公司
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Publication of WO2020015221A1 publication Critical patent/WO2020015221A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]

Definitions

  • the present application relates to the technical field of data processing, and in particular, to a method, a device, a storage medium, and a computer device for processing mail.
  • Some existing mailboxes have a mail aggregation function, but the mail aggregation function only implements the aggregation of mails with the same email address or the same subject (for example, a subscription email sent by a merchant on a regular basis).
  • the current mail aggregation function is not applied to mail correspondence. Scenario, and even less suitable for multiple recipients.
  • the present application provides a method, a device, a storage medium, and a computer device for processing mails, which are used to solve the defect that the existing mailboxes cannot integrate the mails.
  • Obtaining mail information of a target mail where the mail information includes one or more of a mail subject, a mail body, and a mail attachment;
  • an apparatus for processing mail provided in the embodiments of the present application includes:
  • An obtaining module configured to obtain mail information of a target mail, where the mail information includes one or more of a mail subject, a mail body, and a mail attachment;
  • a processing module configured to determine a mail category to which the target mail belongs according to the mail information, and determine a first superior mail referenced by the target mail according to a reference relationship between all mails in the mail category;
  • a first display module configured to display the first upper-level mail, and display the target mail in a lower-level display area of the first upper-level mail, and the lower-level display area is used to display all of the first upper-level mail Subordinate mail.
  • An embodiment of the present application further provides a non-volatile computer-readable storage medium, where the non-volatile computer-readable storage medium stores computer-readable instructions, and the computer-readable instructions are used to execute the foregoing method for processing mail .
  • An embodiment of the present application further provides a computer device, including:
  • At least one processor and a memory connected in communication with the at least one processor; wherein,
  • the memory stores computer-readable instructions executable by the at least one processor, and the computer-readable instructions are executed by the at least one processor, so that the at least one processor can perform the foregoing processing of mail. method.
  • a method, a device, a storage medium, and a computer device for processing mail provided by the embodiments of the present application, determine the type of mail according to the mail information, and determine the subordinate mail of the current mail according to the reference relationship between the mail, and then according to the mail's
  • the citation relationship displays the corresponding emails in the corresponding display area.
  • the user can know the contents of all the emails by reading an email. The user does not need to view the emails in a closed manner. Archive and review.
  • displaying a category of emails in the same view is also convenient for users to choose the objects they need to reply to. Users can reply to multiple people's different responses to the same topic at the same time, and other recipients can also be in the same view. Reading all messages and replies to this topic can improve your response efficiency.
  • FIG. 1 is a first flowchart of a method for processing mail according to an embodiment of the present application
  • FIG. 2 is a schematic diagram of a first display manner for displaying a mail according to an embodiment of the present application
  • FIG. 3 is a schematic diagram of a second display mode for displaying mail in the embodiment of the present application.
  • FIG. 4 is a second flowchart of a method for processing mail according to an embodiment of the present application.
  • FIG. 5 is a schematic diagram of a third display mode for displaying mail in the embodiment of the present application.
  • FIG. 6 is a first structural diagram of a mail processing device in an embodiment of the present application.
  • FIG. 7 is a second structural diagram of an apparatus for processing mail in an embodiment of the present application.
  • FIG. 8 is a third structural diagram of an apparatus for processing mail according to an embodiment of the present application.
  • FIG. 9 is a structural diagram of a first display module in an embodiment of the present application.
  • FIG. 10 is a schematic structural diagram of a computer device in an embodiment of the present application.
  • a method for processing mail provided by the embodiments of the present application is used to implement the integration of mails, as shown in FIG. 1, including steps 101-103:
  • Step 101 Obtain mail information of a target mail, and the mail information includes one or more of a mail subject, a mail body, and a mail attachment.
  • the target mail can be any one or more of the inbox, outbox, etc.
  • the target mail can be a new unread mail received by the user, or a previously received mail
  • the read message can also be a new message that the user needs to send, or one or more messages selected based on the user's selection instruction.
  • the mail information for example, text recognition
  • the mail information such as the subject, body, and attachment of the target mail can be determined.
  • This email information is used to determine the category of the target email.
  • the subject of the email can be used as the email information, or other items or multiple items can be used as the email information, which depends on the actual situation.
  • the mail information may further include one or more of a sender, a recipient list, a carbon copy list, and a sending time; the richer the content of the mail information, the subsequent classification process based on the mail information The more accurate.
  • Step 102 Determine a mail category to which the target mail belongs according to the mail information, and determine a first superior mail referenced by the target mail according to a reference relationship between all the mails in the mail category.
  • the determination of the mail category of the target mail is essentially to determine all mails having a correspondence relationship with the target mail, and all the mails belong to the mail category; the related mails can be grouped into a group; for example, Group messages with the same message subject. At the same time, there is a quotation relationship between messages within the same message category.
  • the "quotation relationship" in the examples of this application refers to the reply relationship and / or the forwarding relationship when sending the mail; for example, the mail b is used to reply to the mail a Mail, mail b refers to mail a, and mail a is a parent mail of mail b.
  • the superior email may be one or multiple.
  • user A sends mail a to users B, C, and D at the same time, then user B replies to mail a with mail b, then user C replies to mail a with mail c, and finally user D replies with mail d with mail d b and mail c; when mail a is the target mail, there is no parent mail in mail a; when mail b is the target mail, the parent mail of mail b is mail a; similarly, the parent mail of mail c is also the mail a; and because the mail d references both the mail b and the mail c, the superior mail of the mail d includes the mail b and the mail c.
  • the target mail as a newly received unread mail as an example
  • the target mail is the most original mail (such as the mail a in the above example)
  • the target mail a can be classified into a category separately, and there is no higher-level mail
  • email b is a reply to the mail a
  • the mail b is the target mail
  • the mail b is classified into the same category as the mail a, and the mail a is a superior mail referenced by the mail b.
  • the target mail a is the original mail
  • the mail a since there is no category corresponding to the mail a at this time, the mail a may not be classified at this time, and the mails a and b are generated when other similar mails b are received. Corresponding message category.
  • determining the first superior mail referenced by the target mail in step 102 may specifically include: first determining the reference content in the target mail, the reference content is the mail information referenced when editing the target mail; The message whose reference content matches is the first parent message of the target message. For example, when user B needs to reply to mail a with mail b, user B needs to reply on the basis of mail a. At this time, when editing mail b, the mail information of mail a will be automatically included, including the sender and receiver of mail a. Users, email subject, etc .; the user adds the content that needs to be answered so that the email body of email b can be generated, and then email b is generated.
  • the mail b refers to the mail information of the mail a, that is, the reference content of the mail b is the mail information of the mail a, and the other user can determine that the superior mail of the mail b is the mail.
  • the first higher-level mail includes the higher-level mail referenced by the single-level target mail and / or the higher-level mail referenced by the multi-level target mail.
  • Single-level referencing refers to the fact that there is only one level of referential relationship between the target message and the first superior email, and the levels of the two are adjacent; multi-level referencing refers to the superimposed reference between the target email and the first superior email Relationship.
  • the upper-level mails referenced by mail d are mail b and mail c, and the higher-level mails referenced by mail d are mail a; there is no multi-level reference of mail b and mail c. There is only one single-level reference to the parent mail a.
  • Step 103 Display the first upper-level mail, and display the target mail in the lower-level display area of the first upper-level mail.
  • the lower-level display area is used to display all the lower-level mails of the first upper-level mail.
  • the target mail and the first upper-level mail are displayed at the same time. Since the target mail is a lower-level mail of the first upper-level mail, the target mail is displayed in the first upper-level mail. Within the lower-level display area; at the same time, there may be multiple lower-level mails for the first-level mail, and all lower-level mails of the first-level mail can be displayed in the lower-level display area, and different lower-level mails occupy different display areas.
  • all messages in the message category can be displayed, or only the similar messages with the sending time before the target message sending time can be displayed, which can be determined according to the actual situation or user settings .
  • mails in this application contain a quotation relationship, so mails can be classified according to the quotation relationship.
  • mail b refers to mail a (that is, mail b is used to reply to mail a).
  • the subordinate message is message b.
  • each message is provided with a corresponding display area, in which the sender, subject, and even the message body of the corresponding message can be displayed.
  • the target mail is a subordinate mail of a certain mail
  • the area or position for displaying the target mail is determined according to the subordinate display area of the mail.
  • general mails can be arranged in order from bottom to top, that is, a certain area above the first upper-level mail is used as the lower-level display area of the first upper-level mail, and displayed at the lower level.
  • the target message is displayed in the area; when the first higher-level message has multiple lower-level messages (that is, there are other messages referencing the first higher-level message in addition to the target message), the multiple lower-level messages can bisect the lower-level display area.
  • user A sends mail a to users B, C, and D at the same time, then user B replies to mail a with mail b, then user C replies to mail a with mail c, and finally user D replies with mail d with mail d b and mail c;
  • mail a mail a is the initial mail, and mail a is displayed at the bottom;
  • mail b and mail c both are subordinate mails of mail a, so mail b and mail c can be displayed side by side Above mail a; for mail d, it is a subordinate mail of mail b and mail c, so it can be displayed above mail b and mail c.
  • FIG. 2 a display manner of the mails a, b, c, and d is shown in FIG. 2.
  • the lower-level display area of the upper-level email may be set below the upper-level email, and the corresponding display mode at this time is shown in FIG. 3.
  • a method for processing mail provided by the embodiments of the present application is to determine the category of a mail according to the mail information, and to determine the subordinate mail of the current mail according to the reference relationship between the mails, and then to respectively display the corresponding display area according to the reference relationship of the mail.
  • Displaying the mails users can know all the contents of the mails by reading one mail, and do not need to view the mails with one cover, it is convenient for users to read the mails, and it is convenient for users to manage similar mails, and it is convenient to archive and check the mails.
  • Another embodiment of the present application provides a method for processing mail.
  • the method includes steps 101 to 103 in the foregoing embodiment.
  • steps 101 to 103 For implementation principles and technical effects, refer to the embodiment corresponding to FIG. 1.
  • all similar mails can be displayed when displaying similar mails.
  • the method further includes steps A1-A2:
  • Step A1 traverse all historical messages in the message category, and determine the second parent message referenced by each historical message according to the reference relationship between all historical messages, and the historical message is any one of all historical messages in the message category .
  • Step A2 Display the historical mail in the lower display area of the second higher-level mail corresponding to the historical mail.
  • all the mails in the mail category may form a mail group, and the historical mail is a mail in the mail group except the target mail; similarly, "all mails in the mail category" may be all mails, It can also be a message (including the target message) before the target message is received.
  • all messages in the mail group need to be displayed at this time. Similar to the way to display the target message and the first superior message according to the reference relationship, after determining the second superior message of the historical message, the historical message is displayed in the lower display area of the second superior message; the first superior message can also be Perform steps A1-A2 above as historical mail.
  • all mails are displayed according to the reference relationship, and all similar mails can be displayed globally in a hierarchical manner, which is convenient for users to check.
  • step 103 display the target mail in the lower display area of the first upper mail
  • the method further includes a process of replying to the mail, as shown in FIG. 4, which specifically includes step 104- 105:
  • Step 104 Receive a reply instruction to the mail to be reply, and the mail to be reply is one or more mails in a display state among all mails of the mail category.
  • the mail when a certain mail is displayed, the mail is displayed at the current time. For example, after the target mail and the first superior mail are displayed in the above step 103, the target mail and the first superior mail are in a display state, that is, the user can consult the target mail and the first superior mail.
  • the reply instruction can specify one recipient, or multiple recipients or recipient lists, etc., depending on the user's instruction.
  • Step 105 Determine the third-level superior message of the to-be-reply message according to the reference relationship between the to-reply message and other messages, and generate an editable email template.
  • the email template contains the to-be-reply message and the third-level superior message, and the to-be-reply message It is displayed in the lower display area of the third upper mail.
  • the third superior mail is the superior mail of the to-be-reply mail; when the pending mail is the target mail, the third superior mail is the above-mentioned first superior mail.
  • the mail template generated based on the mail to be responded to and the third-level superior mail also displays the mail hierarchically according to the reference relationship between the mails, so that users who receive the mail based on the mail template can also quickly determine the Reference relationship.
  • the reply instruction in the embodiment of the present application can refer to multiple emails.
  • multiple emails to be responded to can be limited to emails of the same level, that is, only Can reply to multiple messages at the same level at the same time.
  • user D since mail a and mail b are not mails of the same level, user D does not reply to mail a and mail b at the same time.
  • the mail template generated at this time can contain the content of all mails of the same category known to the user, and the display form is calculated based on the user's current mailbox and the response time of the mail, and the mails are arranged according to the parent-child relationship (as shown in Figure 2 above) (Shown) to make it easier for the recipient to view the emails and understand the entire email reply process.
  • the overall reply process of the mail is displayed by adjusting the display area of the current mail. For example, user A sends mail a to users B, C, and D at the same time, then user B replies to mail a with mail b, and then user C replies to mail a with mail c.
  • all the mails may be displayed in another manner, and the display manner specifically includes steps B1-B2:
  • Step B1 Determine whether the first higher-level mail is the original message of the mail category. When the first high-level mail is not the most original mail of the mail category, determine and display the fourth high-level mail, and display it in the lower display area of the fourth high-level mail. The first parent email is displayed, and the fourth parent email is the parent email referenced by the first parent email.
  • Step B2 Repeat the above-mentioned processing procedure for the superior mail until the determined superior mail is the original mail of the mail category.
  • the original message is a message that is referenced by all other messages in the message category (including single-level reference and multi-level reference).
  • the superior mail of the first superior mail that is, the fourth superior mail
  • the superior mail of the first superior mail can be determined according to a process similar to step 102, and the first superior mail is displayed according to a similar process to step 103.
  • fourth superior mail Then continue to judge whether the newly determined superior mail (that is, the fourth superior mail) is the original message, that is, determine whether there is any further superior mail in the fourth superior mail; when it exists, repeat step B1 to determine all the superior mail ; When it does not exist, the current superior message is the original message, and processing can be stopped at this time.
  • the upper-level mail is determined and displayed layer by layer by judging whether the current upper-level mail is the most original mail, so that all the mails related to the target mail can be displayed, and then all similar mails can be displayed globally in a hierarchical manner. , Further convenient for users to consult.
  • step "displaying the target mail in the lower display area of the first upper mail" in step 103 includes steps C1-C2:
  • Step C1 Determine all the lower-level mails of the first-level mail, and determine the sending time of each lower-level mail. According to the number of lower-level mails and the sending time of each lower-level mail, determine the lower-level display area of the first upper-level mail for Displays the staging area of the target message.
  • Step C2 Combine the temporary areas for displaying the target mails of all the first upper-level mails into an effective display area, and display the target mails in the effective display area.
  • the target mail when the target mail needs to be displayed, firstly, because the first upper-level mail may correspond to multiple lower-level mails, that is, the lower-level display area of the first upper-level mail needs to display multiple lower-level mails; and the target mail is only multiple lower-level mails.
  • One of the emails, and the subordinate display area needs to be assigned at this time.
  • the lower-level mail of the mail a includes the mail b and the mail c.
  • the display areas for the mail b and the mail c need to be respectively allocated in the lower-level display area of the mail a, and FIG. 2 shows that the lower-level display areas are evenly allocated.
  • mail b has only one upper-level mail, that is, mail a.
  • the temporary area for displaying mail b in the lower display area of mail a can directly display mail b, that is, the temporary area determined at this time. Only one, can be directly used as the effective display area of mail b.
  • the sending time of the mail b is earlier than the sending time of the mail c, the mail b is set on the left side of the mail c.
  • each first-level superior email allocates a temporary area for the target email. At this time, all the temporary areas need to be combined in step C2 for display. The effective display area of the target message.
  • the mails above mail d include mail b and mail c; at the same time, the mails below mail b and mail c only have mail d, so the subordinate display area of mail b It is a temporary area of mail d, and the lower-level display area of mail c is also a temporary area of mail d, and all the lower-level display areas of mail b and mail c together form an area for displaying mail d, that is, an effective display area.
  • the reference relationship between the mails can be more intuitively expressed, and the user can further check the mails.
  • the target message when the target message is displayed, the content of the message related to the first superior message in the target message is hidden. Since the target email is based on the first parent email, the target email may contain the content of the first parent email. If the target email and the first parent email are displayed at the same time, the first email may be displayed repeatedly. The email content of an upper-level email. At this time, the content of the email related to the first superior email in the target email is hidden to avoid repeated display.
  • step 102 "determine the mail category to which the target mail belongs according to the mail information, and determine the first higher-level mail referenced by the target mail according to the reference relationship between all mails in the mail category" specifically includes step D1 -D3:
  • Step D1 Determine the reference content in the target mail, and the reference content is the mail information referenced when editing the target mail.
  • Step D2 According to the content of the quotation, determine the first parent message of the target mail single-level reference and the original message at the top reference of the target mail, and determine the mail identifier of the first parent mail and the mail identifier of the original email, and the first parent mail.
  • the mail ID is an ID that is generated based on at least the mail ID of the original message.
  • Step D3 Generate the mail ID of the target mail according to the mail ID of the first upper-level mail and the mail ID of the original mail; the mail ID is used to determine the mail category of the mail and the reference relationship between all mails in the mail category.
  • the reference content of the target mail may match multiple parent mails.
  • the direct parent mail of the target mail (the parent mail referenced by a single level) may also refer to other mails, and the mail is the target.
  • Indirect superior mail of the message (super-referenced higher-level mail). This is because the reference content of the direct superior mail is also related to the mail information of the indirect superior mail. Therefore, the superior mail that matches the reference content of the target mail may exist. Multiple, and one of them is the original message of the message category, that is, the other messages refer to the original message directly or indirectly.
  • each message is provided with a message identifier, which is related to the message identifier of the original message; the message identifier can be generated at the same time when the message is generated, or it can be preset according to the locality after receiving the message.
  • the rule or the preset rule of the mail system is automatically generated, or the mail identifier may be automatically generated when the user views the mail, which is not limited in this embodiment.
  • the mail identifier in the embodiment of the present application is used to determine a mail category of a mail and a reference relationship between all mails in the mail category.
  • all message identifiers are generated based on the message identifier of the most original message, that is, according to the message identifier of the most original message referenced by the message, it can be determined which messages belong to the same message category, or all messages in the same message category
  • the mail IDs of all are related to the mail ID of the same original message; at the same time, when generating the mail ID of the target mail, the first higher-level mail referenced by the single level is also referred, so that the superiors directly related to the target mail can be determined based on the mail ID
  • the message category of the message and the reference relationship between all messages in the message category can be determined, which facilitates the subsequent process of determining the reference relationship between messages and the superior message.
  • mail a is the original mail.
  • the mail identifier 1 (or "1, null, null") of mail a can be generated separately. Reference relationship, or use null (empty).
  • the single-level referenced upper-level mail and the original mail of mail b are both mail a.
  • the mail identifier “2, 1, 1” of mail b can be generated, where 2 indicates the mail serial number of mail b, and There is also a one-to-one correspondence between the mail serial number and the mail.
  • the middle 1 indicates the mail serial number of the upper-level mail referenced by the single-level mail b. Since the mail a is the original mail, the mail serial number and the mail identifier of the mail a may be the same; the last 1 Indicates the message sequence number of the most original message.
  • the mail code of mail c is 3, 1, 1, where 3 is the mail serial number of mail c; the mail code of mail d is 4, 23, 1, where 4 is the mail of mail d
  • the serial number, 23 in the middle indicates that the single-level reference superior mail of mail d is the mail whose mail serial numbers are 2 and 3, that is, mail b and mail c.
  • the email serial number of each email can include the citation relationship of all superior emails; as in the above example, the email encoding of email a is 1, the email encoding of email b is 2, 1, 1, and the email encoding of email c is 3, 1, 1;
  • the mail code of the mail d can be 4, 211, 311, 1, that is, the mail code of the target mail is directly generated according to the mail code of the single-level reference mail (211, 311). More space, but the reference relationship of all superior messages can be determined based on one message encoding.
  • a method for processing mail is to determine the category of a mail according to the mail information, and to determine the subordinate mail of the current mail according to the reference relationship between the mails, and then to respectively display the corresponding display area according to the reference relationship of the mail.
  • Displaying the mails users can know all the contents of the mails by reading one mail, and do not need to view the mails with one cover, it is convenient for users to read the mails, and it is convenient for users to manage similar mails, and it is convenient to archive and check the mails.
  • displaying a category of emails in the same view is also convenient for users to choose the objects they need to reply to. Users can reply to multiple people's different responses to the same topic at the same time, and other recipients can also be in the same view. Reading all messages and replies to this topic can improve your response efficiency.
  • An apparatus for processing mail provided by an embodiment of the present application, as shown in FIG. 6, includes:
  • the obtaining module 61 is configured to obtain mail information of a target mail, and the mail information includes one or more of a sender, a recipient list, a carbon copy list, a mail subject, a mail body, a mail attachment, and a sending time;
  • a processing module 62 configured to determine a mail category to which the target mail belongs according to the mail information, and determine a first superior mail referenced by the target mail according to a reference relationship between all the mails in the mail category;
  • the first display module 63 is configured to display the first upper-level mail, and display the target mail in the lower-level display area of the first upper-level mail, and the lower-level display area is used to display all the lower-level mails of the first upper-level mail.
  • the apparatus further includes: a traversal module 64 and a second display module 65;
  • the traversal module 64 is used to traverse all historical mails in the mail category, and determine the second superior mail referenced by each historical mail according to the reference relationship between all historical mails.
  • the historical mail is any of the historical mails in the mail category.
  • the second display module 65 is configured to display the historical mail in the lower display area of the second upper-level mail corresponding to the historical mail.
  • the processing module 62 includes:
  • a first determining unit configured to determine a reference content in the target email, where the reference content is email information referenced when editing the target email;
  • a processing unit configured to use a message that matches the content of the reference as the first higher-level message of the target message; the first higher-level message includes the higher-level message that the single-level reference of the target message and / or the higher-level reference that the multi-level target message references.
  • the processing module 62 includes:
  • a second determining unit configured to determine a reference content in the target email, where the reference content is email information referenced when the target email is edited;
  • the preprocessing unit is configured to determine the first parent message referenced by the target mail single-level reference and the original message referenced by the topmost target mail according to the content of the reference, and determine the message identifier of the first parent message and the message identifier of the original message.
  • the mail ID of a superior mail is an ID generated at least based on the mail ID of the original mail;
  • a generating unit is configured to generate a mail identifier of the target mail according to the mail identifier of the first upper-level mail and the mail identifier of the most original mail; the mail identifier is used to determine the mail category of the mail and the reference relationship between all messages in the mail category.
  • the apparatus further includes: a receiving module 66 and a template generating module 67;
  • the receiving module 66 is configured to receive a reply instruction pointing to the mail to be reply, and the mail to be reply is one of the mail types in the display state. Or multiple messages
  • the template generating module 67 is configured to determine the third-level superior mail of the to-be-replyed mail according to the reference relationship between the to-reply mail and other mails, and generate an editable mail template.
  • the mail template includes the to-be-replyed mail and the third-level superior mail, The message to be responded is displayed in the lower display area of the third higher-level message.
  • the apparatus further includes a judgment module and a circulation module;
  • the determination module is used to determine whether the first high-level mail is the most original mail of the mail category, and when the first high-level mail is not the most original mail of the mail category, determine and display the fourth high-level mail.
  • Upper-level mail, and the first-level mail is displayed in the lower-level display area of the fourth-level mail, and the fourth-level mail is the higher-level mail referenced by the first-level mail;
  • the loop module is used to repeat the above-mentioned processing process of the superior mail until the determined superior mail is the most original mail of the mail category.
  • the first display module 63 includes:
  • a determining unit 631 configured to determine all the lower-level mails of the first-level mail, and determine the sending time of each lower-level mail, and determine the lower-level display area of the first-level mail according to the number of lower-level mails and the sending time of each lower-level mail; The temporary area used to display the target mail;
  • the display unit 632 is configured to combine the temporary areas for displaying the target mails of all the first upper-level mails into effective display areas, and display the target mails in the effective display area.
  • An embodiment of the present application further provides a non-volatile computer-readable storage medium, where the non-volatile computer-readable storage medium stores computer-readable instructions that include a program for executing the foregoing method for processing mail,
  • the computer-readable instructions can execute the method in any of the method embodiments described above.
  • the non-transitory computer-readable storage medium may be any available medium or data storage device that can be accessed by a computer, including but not limited to magnetic storage (such as a floppy disk, hard disk, magnetic tape, magneto-optical disk (MO), etc.), Optical memory (such as CD, DVD, BD, HVD, etc.), and semiconductor memory (such as ROM, EPROM, EEPROM, non-volatile memory (NAND, FLASH), solid-state hard disk (SSD), etc.).
  • magnetic storage such as a floppy disk, hard disk, magnetic tape, magneto-optical disk (MO), etc.
  • Optical memory such as CD, DVD, BD, HVD, etc.
  • semiconductor memory such as ROM, EPROM, EEPROM, non-volatile memory (NAND, FLASH), solid-state hard disk (SSD), etc.
  • FIG. 10 shows a structural block diagram of a computer device according to another embodiment of the present application.
  • the computer device 1100 may be a host server with a computing capability, a personal computer PC, or a portable portable computer or terminal.
  • the specific embodiments of the present application do not limit the specific implementation of the computer equipment.
  • the computer device 1100 includes at least one processor 1110, communications interface 1120, memory 1130, and a bus 1140. Among them, the processor 1110, the communication interface 1120, and the memory 1130 complete communication with each other through the bus 1140.
  • the communication interface 1120 is configured to communicate with a network element, where the network element includes, for example, a virtual machine management center, shared storage, and the like.
  • the processor 1110 is configured to execute computer-readable instructions.
  • the processor 1110 may be a central processing unit CPU, or an application specific integrated circuit (ASIC), or one or more integrated circuits configured to implement the embodiments of the present application.
  • ASIC application specific integrated circuit
  • the memory 1130 is used for executable instructions.
  • the memory 1130 may include a high-speed RAM memory, and may also include a non-volatile memory (non-volatile memory), for example, at least one disk memory.
  • the memory 1130 may also be a memory array.
  • the memory 1130 may also be divided into blocks, and the blocks may be combined into a virtual volume according to a certain rule.
  • the instructions stored in the memory 1130 may be executed by the processor 1110, so that the processor 1110 can execute the method in any of the foregoing method embodiments.

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Abstract

L'invention concerne un procédé de traitement de courrier, un dispositif, un support d'informations et un dispositif informatique, le procédé consistant à : obtenir les informations de courrier du courrier cible, les informations de courrier comprenant un ou plusieurs éléments parmi l'objet de courrier, le texte de courrier et la pièce jointe de courrier (S101); déterminer la catégorie de courrier à laquelle appartient le courrier cible conformément aux informations de courrier, et déterminer le premier courrier d'ordre supérieur référencé par le courrier cible conformément à la relation de référence entre tous les courriers dans la catégorie de courrier (S102); afficher le premier courrier d'ordre supérieur, et afficher le courrier cible dans la zone d'affichage subordonnée du premier courrier d'ordre supérieur, la zone d'affichage subordonnée servant à afficher tous les courriers subordonnés du premier courrier d'ordre supérieur (103). Le procédé permet d'aider l'utilisateur à gérer des courriers similaires, et de faciliter l'archivage et la visualisation de courriers.
PCT/CN2018/111704 2018-07-19 2018-10-24 Procédé de traitement de courrier, dispositif, support d'informations et dispositif informatique WO2020015221A1 (fr)

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CN113055278A (zh) * 2021-04-02 2021-06-29 中国工商银行股份有限公司 邮件归档处理方法及装置
CN113315692B (zh) * 2021-05-21 2023-03-24 北京来也网络科技有限公司 结合rpa和ai的邮件处理方法、装置及电子设备
CN115473868B (zh) * 2022-08-15 2024-04-19 联想(北京)有限公司 一种邮件处理方法及装置

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CN101938430A (zh) * 2009-06-30 2011-01-05 国际商业机器公司 电子邮件的处理方法和处理系统
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CN101938430A (zh) * 2009-06-30 2011-01-05 国际商业机器公司 电子邮件的处理方法和处理系统
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