WO2020000859A1 - 飞机延误补偿方法及装置、电子设备和计算机非易失性可读存储介质 - Google Patents

飞机延误补偿方法及装置、电子设备和计算机非易失性可读存储介质 Download PDF

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Publication number
WO2020000859A1
WO2020000859A1 PCT/CN2018/114485 CN2018114485W WO2020000859A1 WO 2020000859 A1 WO2020000859 A1 WO 2020000859A1 CN 2018114485 W CN2018114485 W CN 2018114485W WO 2020000859 A1 WO2020000859 A1 WO 2020000859A1
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flight
smart contract
compensation
information
airline
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PCT/CN2018/114485
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English (en)
French (fr)
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郭红英
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平安科技(深圳)有限公司
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/04Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40Business processes related to the transportation industry

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  • the present application relates to the field of blockchain technology, and in particular, to an aircraft delay compensation method and device, electronic equipment, and a computer non-volatile readable storage medium.
  • the embodiments of the present application provide an aircraft delay compensation method and device, electronic equipment, and a computer non-volatile readable storage medium, which aim to solve the complicated technical problems of the flight delay compensation process in the related technology and can accelerate the flight delay compensation process. Save time and cost.
  • an embodiment of the present application provides an aircraft delay compensation method, including: obtaining actual flight operation information corresponding to the flight information according to flight information in a smart contract in a blockchain; and according to the actual flight operation information To determine whether there is a delay in the flight corresponding to the flight information; when it is determined that the flight is delayed, pay a compensation amount to a designated object in the smart contract according to a predetermined compensation rule in the smart contract.
  • an embodiment of the present application provides an aircraft delay compensation device, including: a flight information acquisition unit that acquires actual flight operation information corresponding to the flight information according to flight information in a smart contract in a blockchain; flight delays The judging unit determines whether the flight corresponding to the flight information is delayed according to the actual operation information of the flight; and the compensation unit, when determining that the flight is delayed, applies a predetermined compensation rule in the smart contract to the smart contract. The designated object within the payment of compensation.
  • an embodiment of the present application provides an electronic device, including: at least one processor; and a memory communicatively connected to the at least one processor; wherein the memory stores a memory that can be processed by the at least one processor Instructions executed by the transmitter, the instructions are configured to perform the following steps: according to the flight information in the smart contract in the blockchain, obtain the actual flight information of the flight corresponding to the flight information; determine according to the actual flight information of the flight Whether the flight corresponding to the flight information is delayed; when it is determined that the flight is delayed, a compensation amount is paid to a designated object in the smart contract according to a predetermined compensation rule in the smart contract.
  • an embodiment of the present application provides a computer non-volatile readable storage medium, where the computer non-volatile readable storage medium stores computer instructions, and the computer instructions cause a computer to perform the following steps:
  • the flight information in the smart contract in the blockchain is used to obtain the actual flight operation information corresponding to the flight information; determine whether the flight corresponding to the flight information is delayed according to the actual operation information of the flight; when it is determined that the flight is delayed , Paying a compensation amount to a specified object in the smart contract according to a predetermined compensation rule in the smart contract.
  • the above technical solution can establish a smart contract between the user and the airline through blockchain technology.
  • the smart contract is automatically established when the user purchases a ticket. After the smart contract is established, the system will poll the flight corresponding to the flight information in the smart contract. Actual operation information. When the actual flight operation information indicates that the flight is delayed (flight cancellation can be considered as an indefinite delay), the user can be automatically compensated according to the predetermined compensation rules of the smart contract, that is, the designated object in the smart contract pays the compensation amount
  • the specified object is the payment object provided by the user or the account when the user purchases the ticket.
  • the compensation amount can be the cash amount or the amount of the gift that can be deducted from the ticket order.
  • the characteristics of the blockchain technology that cannot be deleted and modified effectively ensure the traceability of the transaction history.
  • the characteristics of the blockchain technology ensure that the entire process of transaction storage, reading, and execution is transparent and traceable. It cannot be altered, which protects the transaction security and facilitates users to claim compensation from the airline. At the same time, it also simplifies the work of airlines to compensate users, reduces labor costs, improves the efficiency of airlines, and further improves customer satisfaction.
  • FIG. 1 shows a flowchart of an aircraft delay compensation method according to an embodiment of the present application
  • FIG. 2 shows a flowchart of an aircraft delay compensation method according to another embodiment of the present application
  • FIG. 3 shows a flowchart of executing a smart contract according to an embodiment of the present application
  • FIG. 4 shows a block diagram of an aircraft delay compensation device according to an embodiment of the present application
  • FIG. 5 is a schematic diagram of a hardware structure of an electronic device that executes an aircraft delay compensation method according to an embodiment of the present application.
  • FIG. 1 shows a flowchart of an aircraft delay compensation method according to an embodiment of the present application.
  • the method includes:
  • Step 102 Obtain actual flight operation information corresponding to the flight information according to the flight information in the smart contract in the blockchain.
  • the smart contract based on the blockchain could be generated for the designated object and the airline to which the flight belongs according to a user transaction request.
  • smart contracts between users and airlines can be established through blockchain technology.
  • Smart Contract is a computer protocol designed to spread, verify or execute contracts in an information-based manner. Smart contracts allow credible transactions without third parties. These transactions are traceable and irreversible.
  • the advantage of smart contracts based on blockchain is that they can provide security methods that are superior to traditional contracts and reduce other transaction costs related to contracts. The content and execution process of the smart contract are described in the embodiment shown in FIG. 3 below.
  • a smart contract is automatically established when a user purchases a ticket.
  • the smart contract is established only when the user selects a compensation insurance business when purchasing a ticket, wherein the compensation insurance business is an insurance business that gives the user a certain amount of compensation when the flight is delayed.
  • Step 104 Determine whether a flight corresponding to the flight information is delayed according to the actual operation information of the flight.
  • Step 106 When it is determined that the flight is delayed, pay a compensation amount to a designated object in the smart contract according to a predetermined compensation rule in the smart contract.
  • Blockchain technology has the characteristics that it cannot be deleted or modified to ensure the traceability of transaction history.
  • the characteristics of the blockchain technology ensure that the entire process of storage, reading, and execution of transactions is transparent, traceable, and unchangeable, which protects transactions. Safe, easy for users to claim compensation from airlines.
  • the system will poll the actual flight operation information corresponding to the flight information in the smart contract.
  • the compensation can be based on the scheduled smart contract.
  • the rule automatically compensates the user, that is, the specified object in the smart contract pays the compensation amount.
  • the specified object is the payment object provided by the user, or the account when the user purchases the ticket.
  • the compensation amount can be a cash amount or a deductible amount.
  • FIG. 2 shows a flowchart of an aircraft delay compensation method according to another embodiment of the present application.
  • the method includes:
  • Step 202 Obtain actual flight operation information corresponding to the flight information according to the flight information in the smart contract in the blockchain.
  • Step 204 Determine whether the start time of the trip in the actual flight information is later than the first scheduled time, or determine whether the end time of the trip in the actual flight information of the flight is later than the second predetermined time.
  • step 206 it is determined that the flight corresponding to the flight information is delayed, and the process proceeds to step 206, otherwise, it is determined that the corresponding flight is not delayed, and the conditions for executing the smart contract are not met, and the process is ended.
  • the start time of the itinerary in the actual flight information is later than the first scheduled time, where the first scheduled time is the scheduled departure time of the flight, it means that the flight departure time is delayed.
  • the flight duration of the flight there is a strict limit on the flight duration of the flight, and it is impossible to accelerate in order to hurry, so as long as the start time of the trip is later than the first scheduled time, the flight delay can be determined.
  • the flight delay can be determined.
  • Step 206 It is determined that the flight is delayed, and a compensation amount is paid to a designated object in the smart contract according to a predetermined compensation rule in the smart contract.
  • the predetermined compensation rules in smart contracts include but are not limited to the following:
  • the fixed amount may be a fixed quota.
  • the fixed amount may be a fixed percentage of the amount of the ticket of the designated object, for example, once the flight is delayed, the compensation amount of 50% of the amount of the ticket is paid to the designated object.
  • the user level of the designated object may be determined by the mileage of the designated object on this airline. The more mileage of the designated object on this airline, the more the consumption of the designated object on this airline is indicated. High, and accordingly, its user level is higher.
  • the user level of the designated object may be determined by the number of times that the designated object has flown on this airline. The more times the designated object has flown on this airline, the consumption of the designated object on this airline is explained. The more frequent, the higher its user level.
  • the user level of the designated object may be determined in combination with the number of flights and the mileage of the designated object on this airline, so as to determine the most appropriate value positioning for the designated object, thereby giving it reasonable compensation. Amount to improve customer satisfaction.
  • Step 208 Generate a contract record.
  • a contract record is automatically formed.
  • the contract record cannot be tampered with, which protects the transaction security and facilitates users to claim compensation from the airline.
  • Step 210 Publish the contract record on the blockchain.
  • each node on the blockchain can supervise this smart contract, making the entire contract process transparent and traceable, and protecting transaction security.
  • Step 212 Terminate the smart contract.
  • the foundation of establishing a smart contract is inseparable, and the process of establishing a smart contract includes: obtaining the account of the designated object and the flight according to the user transaction request. Deposit provided by the affiliated airline; publishing the account provided by the designated object and the deposit provided by the airline to which the flight belongs to the blockchain to form the smart contract. And, after the smart contract is formed, the smart contract is published on the blockchain for monitoring by each node of the blockchain.
  • the smart contract is further described below with reference to the process of executing a smart contract shown in FIG. 3.
  • the process of executing a smart contract includes:
  • step 302 it is determined whether the flight information is consistent with the actual operation information of the flight.
  • the determination result is yes, the process proceeds to step 304; otherwise, the process proceeds to step 306.
  • Step 304 It is determined that the flight is not delayed, and the deposit is returned to the airline.
  • the designated object when the designated object provided the account, it could also provide a key.
  • the key provided by the designated object was sent to the airline, and the airline unlocked and redeemed the deposit through the key.
  • Step 306 It is determined that the flight is delayed, and part or all of the deposit provided by the airline is credited to the account of the designated object. As a result, compensation for the designated object is realized.
  • the predetermined compensation rules of the smart contract may further include: paying a compensation amount to the designated object through a predetermined payment method, wherein the predetermined payment method includes a currency payment method, a coupon payment method and an item compensation payment method.
  • the predetermined payment method includes a currency payment method, a coupon payment method and an item compensation payment method.
  • the content of compensation for the designated object after the execution of the smart contract includes, but is not limited to, currency, such as RMB, USD, etc., and can also be compensation in the form of coupons or items to meet the actual needs of the designated object (user).
  • the designated object purchases a ticket that is, the establishment of a smart contract
  • the designated object can manually select one or more of a variety of payment methods, so that in the event of a flight delay, the desired compensation can be obtained.
  • FIG. 4 shows a block diagram of an aircraft delay compensation device according to an embodiment of the present application.
  • the aircraft delay compensation device 400 includes: a flight information acquisition unit 402, which acquires the actual flight operation information corresponding to the flight information according to the flight information in the smart contract in the blockchain; the flight delay determination unit 404, according to The actual operation information of the flight determines whether the flight corresponding to the flight information is delayed; the compensation unit 406, when determining that the flight is delayed, assigns the specified compensation contract to the smart contract according to the predetermined compensation rules in the smart contract. The subject pays the compensation amount.
  • the aircraft delay compensation device 400 uses the solution described in any one of the embodiments shown in FIG. 1 to FIG. 3, and therefore has all the technical effects described above, which will not be repeated here.
  • the aircraft delay compensation device 400 also has the following technical characteristics:
  • it further includes: a smart contract establishing unit, for the flight information acquisition unit 402 to obtain the flight actual operation information corresponding to the flight information, according to the user transaction request, for the specified
  • the object and the airline to which the flight belongs generate the smart contract based on the blockchain.
  • the smart contract establishment unit is specifically configured to: obtain the account of the designated object and the deposit provided by the airline to which the flight belongs according to the user transaction request; The account of the designated object and the deposit provided by the airline to which the flight belongs are issued to the blockchain to form the smart contract, wherein the smart contract is: determining whether the flight information is related to the actual flight The operating information is the same; when the judgment result is inconsistent, it is determined that the flight is delayed, and part or all of the deposit provided by the airline is credited to the account of the designated object; when the judgment result is the same, It is determined that the flight has not been delayed, and the deposit is returned to the airline.
  • it further includes: a contract record generating unit that generates a contract record after the compensation unit 406 pays the compensation amount; a contract record issuing unit that publishes the contract record in all On the blockchain; and a smart contract termination unit that terminates the smart contract.
  • the flight delay determination unit 404 is specifically configured to: determine whether the start time of the trip in the actual operation information of the flight is later than the first predetermined time, or determine the actual operation of the flight Whether the itinerary end time in the information is later than the second predetermined time; when the determination result is yes, it is determined that a flight corresponding to the flight information is delayed.
  • the predetermined compensation rule in the smart contract includes: paying a fixed amount of compensation to the designated object; or according to the user level of the designated object, to the designated object Pay the compensation amount corresponding to the user level; or determine the time difference between the first scheduled time and the start time of the trip, or the time difference between the end of the trip time and the second predetermined time; according to the difference time Determine the amount of compensation corresponding to the difference duration to the specified object.
  • the predetermined compensation rule of the smart contract includes: paying a compensation amount to the designated object through a predetermined payment method, wherein the predetermined payment method includes a currency payment method and a coupon payment One or more of the payment methods and item compensation methods.
  • FIG. 5 is a schematic diagram of a hardware structure of an electronic device that performs an aircraft delay compensation method according to an embodiment of the present application. As shown in FIG. 5, the electronic device includes:
  • One or more processors 510 and a memory 520 are taken as an example in FIG. 5.
  • the electronic device may further include an input device 530 and an output device 540.
  • the processor 510, the memory 520, the input device 530, and the output device 540 may be connected through a bus or other methods.
  • the connection through the bus is taken as an example.
  • the memory 520 is a computer non-volatile readable storage medium, and can be used to store non-volatile software programs, non-volatile computer executable programs, and modules, such as programs corresponding to the aircraft delay compensation method in the embodiments of the present application. Instruction / module.
  • the processor 510 executes various functional applications and data processing of the server by running non-volatile software programs, instructions, and modules stored in the memory 520, that is, implementing the aircraft delay compensation method in the foregoing method embodiment.
  • the memory 520 may include a storage program area and a storage data area, where the storage program area may store an operating system and application programs required for at least one function; the storage data area may store data created according to the use of the aircraft delay compensation device, and the like.
  • the memory 520 may include a high-speed random access memory, and may further include a non-volatile memory, such as at least one magnetic disk storage device, a flash memory device, or other non-volatile solid-state storage device.
  • the memory 520 may optionally include a memory remotely disposed with respect to the processor 510, and these remote memories may be connected to the aircraft delay compensation device through a network. Examples of the above network include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.
  • the input device 530 may receive inputted numeric or character information, and generate key signal inputs related to user settings and function control of the aircraft delay compensation device.
  • the output device 540 may include a display device such as a display screen.
  • the one or more modules are stored in the memory 520, and when executed by the one or more processors 510, perform the aircraft delay compensation method in any of the above method embodiments.
  • the above product can execute the method provided in the embodiment of the present application, and has corresponding function modules and beneficial effects of executing the method.
  • the above product can execute the method provided in the embodiment of the present application, and has corresponding function modules and beneficial effects of executing the method.
  • the electronic devices in the embodiments of the present application exist in various forms, including but not limited to:
  • Mobile communication equipment This type of equipment is characterized by mobile communication functions, and its main goal is to provide voice and data communication.
  • Such terminals include: smart phones (such as iPhone), multimedia phones, feature phones, and low-end phones.
  • Ultra-mobile personal computer equipment This type of equipment belongs to the category of personal computers, has computing and processing functions, and generally has mobile Internet access characteristics.
  • Such terminals include: PDA, MID, and UMPC devices, such as iPad.
  • Portable entertainment equipment This type of equipment can display and play multimedia content. These devices include audio and video players (such as iPods), handheld game consoles, e-books, as well as smart toys and portable car navigation devices.
  • the composition of the server includes a processor, hard disk, memory, and system bus.
  • the server is similar to a general-purpose computer architecture. , Reliability, security, scalability, manageability and other aspects of higher requirements.
  • An embodiment of the present application further provides a computer non-volatile readable storage medium, where the computer non-volatile readable storage medium stores computer instructions, and the computer instructions cause a computer to perform the following steps:
  • the flight information in the smart contract is used to obtain the actual flight operation information corresponding to the flight information. Based on the actual flight operation information, it is determined whether the flight corresponding to the flight information has been delayed.
  • the predetermined compensation rules in the smart contract pay a compensation amount to a specified object in the smart contract.
  • the computer instructions are further configured to execute the step of obtaining actual flight operation information corresponding to the flight information based on the flight information in the smart contract in the blockchain,
  • the computer is caused to perform the following steps: according to a user transaction request, generate the smart contract based on the blockchain for the designated object and an airline to which the flight belongs.
  • the computer instruction is used to cause the computer to specifically perform the following steps: according to the user transaction request, obtaining an account of the designated object and an airline provided by the airline to which the flight belongs Publishing the account of the designated object and the deposit provided by the airline to which the flight belongs to the blockchain to form the smart contract, where the smart contract is to determine whether the flight information is It is consistent with the actual operation information of the flight; when the judgment result is inconsistent, it is determined that the flight is delayed, and part or all of the deposit provided by the airline is credited to the account of the designated object; When the two are consistent, it is determined that the flight has not been delayed, and the deposit is returned to the airline.
  • the computer instruction is further configured to execute the payment of a compensation amount to a specified object in the smart contract in accordance with a predetermined compensation rule in the smart contract.
  • it is specifically used to cause the computer to perform the following steps: generating a contract record; publishing the contract record on the blockchain; and terminating the smart contract.
  • the computer instruction is configured to cause the computer to specifically perform the following steps: determine whether the start time of the trip in the actual flight operation information is later than the first predetermined time, or determine Whether the end time of the itinerary in the actual flight information is later than the second predetermined time; when the judgment result is yes, it is determined that the flight corresponding to the flight information is delayed.
  • the predetermined compensation rule in the smart contract includes: paying a fixed amount of compensation to the designated object; or according to the user level of the designated object, to the designated object Pay the compensation amount corresponding to the user level; or determine the time difference between the first scheduled time and the start time of the trip, or the time difference between the end of the trip time and the second predetermined time; according to the difference time Determine the amount of compensation corresponding to the difference duration to the specified object.
  • the predetermined compensation rule of the smart contract includes: paying a compensation amount to the designated object through a predetermined payment method, wherein the predetermined payment method includes a currency payment method and a coupon payment One or more of the payment methods and item compensation methods.
  • the word “if” as used herein can be interpreted as “at” or “when” or “responding to determination” or “responding to detection”.
  • the phrases “if determined” or “if detected (the stated condition or event)” can be interpreted as “when determined” or “responded to the determination” or “when detected (the stated condition or event) ) “Or” in response to a test (statement or event stated) ".
  • the disclosed systems, devices, and methods may be implemented in other ways.
  • the device embodiments described above are only schematic.
  • the division of the unit is only a logical function division.
  • multiple units or components may be combined.
  • the displayed or discussed mutual coupling or direct coupling or communication connection may be indirect coupling or communication connection through some interfaces, devices or units, which may be electrical, mechanical or other forms.
  • each functional unit in each embodiment of the present application may be integrated into one processing unit, or each of the units may exist separately physically, or two or more units may be integrated into one unit.
  • the above integrated unit may be implemented in the form of hardware, or in the form of hardware plus software functional units.

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Abstract

一种飞机延误补偿方法及装置、电子设备和计算机非易失性可读存储介质,该方法包括:根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息(102);根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误(104);在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额(106)。通过该方案,便于用户对航空公司进行赔偿追责,也简化了航空公司对用户进行补偿的工作。

Description

飞机延误补偿方法及装置、电子设备和计算机非易失性可读存储介质
本申请要求于2018年6月28日提交中国专利局、申请号为201810691926.8、发明名称为“飞机延误补偿方法及系统、服务器和计算机可读存储介质”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。
技术领域
本申请涉及区块链技术领域,尤其涉及一种飞机延误补偿方法及装置、电子设备和计算机非易失性可读存储介质。
背景技术
目前,由于天气等的原因,航班经常会发生延误或取消等情况,影响用户的出行,很多航空公司并不提供补偿,这给用户的经济造成了极大的损失。另外,少数进行赔偿的航空公司里,用户申请赔偿的过程往往需要人工审核,过程复杂,耗时良久,给用户带来了极大的不便。
因此,如何在航班延误等情况发生时为用户提供快捷合理的补偿,成为目前亟待解决的技术问题。
申请内容
本申请实施例提供了一种飞机延误补偿方法及装置、电子设备和计算机非易失性可读存储介质,旨在解决相关技术中航班延误赔偿过程复杂的技术问题,能够加速航班延误赔偿过程,节省时间成本。
第一方面,本申请实施例提供了一种飞机延误补偿方法,包括:根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
第二方面,本申请实施例提供了一种飞机延误补偿装置,包括:航班信息获取单元,根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;航班延误判别单元,根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;赔偿单元,在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
第三方面,本申请实施例提供了一种电子设备,包括:至少一个处理器;以及,与所述至少一个处理器通信连接的存储器;其中,所述存储器存储有可被所述至少一个处理器执行的指令,所述指令被设置为用于执行以下步骤:根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
第四方面,本申请实施例提供了一种计算机非易失性可读存储介质,所述计算机非易失性可读存储介质存储有计算机指令,所述计算机指令使计算机执行以下步骤:根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
以上技术方案,可通过区块链技术建立用户与航空公司之间的智能合约,该智能合约在用户购买机票时自动建立,智能合约建立后,系统会轮询智能合约内的航班信息对应的航班实际运行信息,当航班实际运行信息表明航班发生延误(航班取消可视为无限期延误)时,可按照智能合约的预定赔偿规则自动对用户进行赔偿,即智能合约内的指定对象支付赔偿金额,该指定对象为用户提供的支付对象,或为用户购买机票时的账户,赔偿金额可为现金金额,也可为能够抵扣机票订单的赠品金额。
通过该技术方案,有效利用的区块链技术的无法删除、修改的特性,保证了交易历史的可追溯性,由区块链技术的特性保障交易的存储、读取、执行整个过程透明可跟踪、不可攥改,保护了交易安全,便于用户对航空公司进行赔偿追责。同时,也简化了航空公司对用户进行补偿的工作,减少了人力成本,提升了航空公司的工作效率,进而提升了客户满意度。
附图说明
为了更清楚地说明本申请实施例的技术方案,下面将对实施例中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本申请的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其它的附图。
图1示出了本申请的一个实施例的飞机延误补偿方法的流程图;
图2示出了本申请的另一个实施例的飞机延误补偿方法的流程图;
图3示出了本申请的一个实施例的执行智能合约的流程图;
图4示出了本申请的一个实施例的飞机延误补偿装置的框图;
图5示出了本申请的一个实施例的执行飞机延误补偿方法的电子设备的硬件结构示意图。
具体实施方式
为了更好的理解本申请的技术方案,下面结合附图对本申请实施例进行详细描述。
应当明确,所描述的实施例仅仅是本申请一部分实施例,而不是全部的实施例。基于本申请中的实施例,本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其它实施例,都属于本申请保护的范围。
在本申请实施例中使用的术语是仅仅出于描述特定实施例的目的,而非旨在限制本申请。在本申请实施例和所附权利要求书中所使用的单数形式的“一种”、“所述”和“该”也旨在包括多数形式,除非 上下文清楚地表示其他含义。
图1示出了本申请的一个实施例的飞机延误补偿方法的流程图。
如图1所示,该方法包括:
步骤102,根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息。
此前,可根据用户交易请求,为所述指定对象和所述航班所属的航空公司生成基于所述区块链的所述智能合约。也就是说,可通过区块链技术建立用户与航空公司之间的智能合约。其中,智能合约(Smart contract)是一种旨在以信息化方式传播、验证或执行合同的计算机协议,智能合约允许在没有第三方的情况下进行可信交易,这些交易可追踪且不可逆转,基于区块链的智能合约的优势在于,能够提供优于传统合约的安全方法,减少与合约相关的其他交易成本。智能合约的内容及执行过程在下述图3示出的实施例中进行描述。
在本申请的一种实现方式中,智能合约在用户购买机票时自动建立。
在本申请的另一种实现方式中,智能合约仅在用户购买机票时选择了赔偿保险业务的情况下建立,其中,赔偿保险业务即为当航班延误时给予用户一定的赔偿的保险业务。
步骤104,根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误。
步骤106,在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
区块链技术具有无法删除、修改的特性,保证了交易历史的可追溯性,由区块链技术的特性保障交易的存储、读取、执行整个过程透明可跟踪、不可攥改,保护了交易安全,便于用户对航空公司进行赔偿追责。
智能合约建立后,系统会轮询智能合约内的航班信息对应的航班实际运行信息,当航班实际运行信息表明航班发生延误(航班取 消可视为无限期延误)时,可按照智能合约的预定赔偿规则自动对用户进行赔偿,即智能合约内的指定对象支付赔偿金额,该指定对象为用户提供的支付对象,或为用户购买机票时的账户,赔偿金额可为现金金额,也可为能够抵扣机票订单的赠品金额。
通过该技术方案,保护了双方交易安全,便于用户对航空公司进行赔偿追责。同时,也简化了航空公司对用户进行补偿的工作,减少了人力成本,提升了航空公司的工作效率,进而提升了客户满意度。
图2示出了本申请的另一个实施例的飞机延误补偿方法的流程图。
如图2所示,该方法包括:
步骤202,根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息。
步骤204,判断所述航班实际运行信息内的行程开始时刻是否晚于第一预定时刻,或判断所述航班实际运行信息内的行程结束时刻是否晚于第二预定时刻。
其中,当判断结果为是时,确定所述航班信息对应的航班发生延误,进入步骤206,否则,确定所述对应的航班未发生延误,不满足执行智能合约的条件,结束进程。
在本申请的一种实现方式中,若航班实际运行信息内的行程开始时刻晚于第一预定时刻,其中的第一预定时刻为航班被规定的出发时刻,则说明航班出发时间延迟了,由于一般情况下航班飞行时长是有严格限制的,无法为了赶时间而进行加速,故只要行程开始时刻晚于第一预定时刻,即可认定航班发生延误。
在本申请的另一种实现方式中,若航班实际运行信息内的行程结束时刻晚于第二预定时刻,其中的第二预定时刻为航班被规定的时刻,此时,即可认定航班发生延误。
步骤206,确定所述航班发生延误,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
其中,智能合约中的预定赔偿规则包括但不限于以下几项:
1、向所述指定对象支付固定数量的赔偿金额。
即定额赔偿,只要延迟,就向指定对象支付固定数量的赔偿金额。
在本申请的一种实现方式中,固定数量可以为固定额度。
在本申请的另一种实现方式中,固定数量可为指定对象的机票金额的固定百分比,比如,一旦航班发生延迟,向指定对象支付其机票金额的50%的赔偿金额。
2、根据所述指定对象的用户等级,向所述指定对象支付所述用户等级对应的赔偿金额。
其中,用户等级越高,对应的赔偿金额的数量或占机票金额的百分比也就越高。
在本申请的一种实现方式中,指定对象的用户等级可由该指定对象在此航空公司的飞行里程决定,指定对象在此航空公司的飞行里程越多,说明指定对象在此航空公司的消费越高,相应地,其用户等级也就越高。
在本申请的另一种实现方式中,指定对象的用户等级可由该指定对象在此航空公司的飞行次数决定,指定对象在此航空公司的飞行次数越多,说明指定对象在此航空公司的消费越频繁,相应地,其用户等级也就越高。
在本申请的再一种实现方式中,可结合指定对象在此航空公司的飞行次数和飞行里程来确定指定对象的用户等级,以便为指定对象确定最合适的价值定位,从而给予其合理的赔偿金额,提升客户满意度。
3、确定所述第一预定时刻与所述行程开始时刻的差异时长,或所述行程结束时刻与所述第二预定时刻的差异时长,根据所述差异时长的大小,确定向所述指定对象支付对应于所述差异时长的赔偿金额。
即延误时间越长,向该指定对象支付的赔偿金额越多,这样一 来,充分考虑了指定对象的时间成本,便于为其提供合理化的赔偿,提升客户满意度。
步骤208,生成合约记录。
执行智能合约后,会自动形成合约记录,合约记录不可篡改,保护了交易安全,便于用户对航空公司进行赔偿追责。
步骤210,将所述合约记录发布在所述区块链上。这样一来,区块链上的各节点均可对此智能合约进行监督,使得整个合约过程透明可跟踪,保护了交易安全。
步骤212,终止所述智能合约。
在图1和图2示出的实施例中,都离不开建立智能合约这一基础,而建立智能合约的过程包括:根据所述用户交易请求,获取所述指定对象的账户和所述航班所属的航空公司提供的押金;将所述指定对象的账户和所述航班所属的航空公司提供的押金发布到所述区块链上,形成所述智能合约。以及,在形成智能合约后,将智能合约发布在区块链上,供区块链的各个节点进行监督。下面结合图3示出的执行智能合约的流程来对智能合约进行进一步描述。
如图3所示,执行智能合约的过程包括:
步骤302,判断所述航班信息是否与所述航班实际运行信息一致,当判断结果为是时,进入步骤304,否则,进入步骤306。
步骤304,确定所述航班未发生延误,将所述押金退回所述航空公司。
此前,指定对象提供账户的同时,还可以提供一个密钥,在确定所述航班未发生延误时,将指定对象提供的密钥发送给航空公司,航空公司通过该密钥解锁并赎回押金。
步骤306,确定所述航班发生延误,并将所述航空公司提供的部分或全部押金打入所述指定对象的账户。由此,实现了对指定对象的赔偿。
需要补充的是,智能合约的预定赔偿规则还可以包括:通过预定支付方式向所述指定对象支付赔偿金额,其中,所述预定支付方 式包括货币支付方式、优惠券支付方式和物品赔偿支付方式中的一项或多项。
也就是说,执行智能合约后对指定对象赔偿的内容包括但不限于货币,如人民币、美元等,还可以是优惠券或物品等形式的赔偿,以适应指定对象(用户)的实际需求。另外,在指定对象购买机票也就是智能合约建立时,指定对象可手动在多种支付方式中选择一种或多种,以便一旦发生航班延误时可以获取到想要的赔偿。
图4示出了本申请的一个实施例的飞机延误补偿装置的框图。
如图4所示,飞机延误补偿装置400包括:航班信息获取单元402,根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;航班延误判别单元404,根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;赔偿单元406,在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
该飞机延误补偿装置400使用图1至图3示出的实施例中任一项所述的方案,因此,具有上述所有技术效果,在此不再赘述。飞机延误补偿装置400还具有以下技术特征:
在本申请上述实施例中,可选地,还包括:智能合约建立单元,在所述航班信息获取单元402获取所述航班信息对应的航班实际运行信息之前,根据用户交易请求,为所述指定对象和所述航班所属的航空公司生成基于所述区块链的所述智能合约。
在本申请上述实施例中,可选地,所述智能合约建立单元具体用于:根据所述用户交易请求,获取所述指定对象的账户和所述航班所属的航空公司提供的押金;将所述指定对象的账户和所述航班所属的航空公司提供的押金发布到所述区块链上,形成所述智能合约,其中,所述智能合约为:判断所述航班信息是否与所述航班实际运行信息一致;当判断结果为两者不一致时,确定所述航班发生延误,并将所述航空公司提供的部分或全部押金打入所述指定对象的账户;当判断结果为两者一致时,确定所述航班未发生延误,将 所述押金退回所述航空公司。
在本申请上述实施例中,可选地,还包括:合约记录生成单元,在所述赔偿单元406支付所述赔偿金额之后,生成合约记录;合约记录发布单元,将所述合约记录发布在所述区块链上;以及智能合约终止单元,终止所述智能合约。
在本申请上述实施例中,可选地,所述航班延误判别单元404具体用于:判断所述航班实际运行信息内的行程开始时刻是否晚于第一预定时刻,或判断所述航班实际运行信息内的行程结束时刻是否晚于第二预定时刻;当判断结果为是时,确定所述航班信息对应的航班发生延误。
在本申请上述实施例中,可选地,所述智能合约中的预定赔偿规则包括:向所述指定对象支付固定数量的赔偿金额;或根据所述指定对象的用户等级,向所述指定对象支付所述用户等级对应的赔偿金额;或确定所述第一预定时刻与所述行程开始时刻的差异时长,或所述行程结束时刻与所述第二预定时刻的差异时长;根据所述差异时长的大小,确定向所述指定对象支付对应于所述差异时长的赔偿金额。
在本申请上述实施例中,可选地,所述智能合约的预定赔偿规则包括:通过预定支付方式向所述指定对象支付赔偿金额,其中,所述预定支付方式包括货币支付方式、优惠券支付方式和物品赔偿支付方式中的一项或多项。
图5示出了本申请的一个实施例的执行飞机延误补偿方法的电子设备的硬件结构示意图,如图5所示,该电子设备包括:
一个或多个处理器510以及存储器520,图5中以一个处理器510为例。
该电子设备还可以包括:输入装置530和输出装置540。
处理器510、存储器520、输入装置530和输出装置540可以通过总线或者其他方式连接,图5中以通过总线连接为例。
存储器520作为一种计算机非易失性可读存储介质,可用于存 储非易失性软件程序、非易失性计算机可执行程序以及模块,如本申请实施例中的飞机延误补偿方法对应的程序指令/模块。处理器510通过运行存储在存储器520中的非易失性软件程序、指令以及模块,从而执行服务器的各种功能应用以及数据处理,即实现上述方法实施例中的飞机延误补偿方法。
存储器520可以包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需要的应用程序;存储数据区可存储根据飞机延误补偿装置的使用所创建的数据等。此外,存储器520可以包括高速随机存取存储器,还可以包括非易失性存储器,例如至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。在一些实施例中,存储器520可选包括相对于处理器510远程设置的存储器,这些远程存储器可以通过网络连接至飞机延误补偿装置。上述网络的实例包括但不限于互联网、企业内部网、局域网、移动通信网及其组合。
输入装置530可接收输入的数字或字符信息,以及产生与飞机延误补偿装置的用户设置以及功能控制有关的键信号输入。输出装置540可包括显示屏等显示设备。
所述一个或者多个模块存储在所述存储器520中,当被所述一个或者多个处理器510执行时,执行上述任意方法实施例中的飞机延误补偿方法。
上述产品可执行本申请实施例所提供的方法,具备执行方法相应的功能模块和有益效果。未在本实施例中详尽描述的技术细节,可参见本申请实施例所提供的方法。
本申请实施例的电子设备以多种形式存在,包括但不限于:
(1)移动通信设备:这类设备的特点是具备移动通信功能,并且以提供话音、数据通信为主要目标。这类终端包括:智能手机(例如iPhone)、多媒体手机、功能性手机,以及低端手机等。
(2)超移动个人计算机设备:这类设备属于个人计算机的范畴,有计算和处理功能,一般也具备移动上网特性。这类终端包括:PDA、 MID和UMPC设备等,例如iPad。
(3)便携式娱乐设备:这类设备可以显示和播放多媒体内容。该类设备包括:音频、视频播放器(例如iPod),掌上游戏机,电子书,以及智能玩具和便携式车载导航设备。
(4)服务器:提供计算服务的设备,服务器的构成包括处理器、硬盘、内存、系统总线等,服务器和通用的计算机架构类似,但是由于需要提供高可靠的服务,因此在处理能力、稳定性、可靠性、安全性、可扩展性、可管理性等方面要求较高。
(5)其他具有数据交互功能的电子装置。
本申请实施例还提供了一种计算机非易失性可读存储介质,所述计算机非易失性可读存储介质存储有计算机指令,所述计算机指令使计算机执行以下步骤:根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
在本申请上述实施例中,可选地,所述计算机指令还用于在执行所述根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息的步骤之前,使计算机执行以下步骤:根据用户交易请求,为所述指定对象和所述航班所属的航空公司生成基于所述区块链的所述智能合约。
在本申请上述实施例中,可选地,所述计算机指令用于使所述计算机具体执行以下步骤:根据所述用户交易请求,获取所述指定对象的账户和所述航班所属的航空公司提供的押金;将所述指定对象的账户和所述航班所属的航空公司提供的押金发布到所述区块链上,形成所述智能合约,其中,所述智能合约为:判断所述航班信息是否与所述航班实际运行信息一致;当判断结果为两者不一致时,确定所述航班发生延误,并将所述航空公司提供的部分或全部押金打入所述指定对象的账户;当判断结果为两者一致时,确定所述航 班未发生延误,将所述押金退回所述航空公司。
在本申请上述实施例中,可选地,所述计算机指令还被设置为,在执行所述所述按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额的步骤之后,具体用于使计算机执行以下步骤:生成合约记录;将所述合约记录发布在所述区块链上;以及终止所述智能合约。
在本申请上述实施例中,可选地,所述计算机指令被设置为使所述计算机具体执行以下步骤:判断所述航班实际运行信息内的行程开始时刻是否晚于第一预定时刻,或判断所述航班实际运行信息内的行程结束时刻是否晚于第二预定时刻;当判断结果为是时,确定所述航班信息对应的航班发生延误。
在本申请上述实施例中,可选地,所述智能合约中的预定赔偿规则包括:向所述指定对象支付固定数量的赔偿金额;或根据所述指定对象的用户等级,向所述指定对象支付所述用户等级对应的赔偿金额;或确定所述第一预定时刻与所述行程开始时刻的差异时长,或所述行程结束时刻与所述第二预定时刻的差异时长;根据所述差异时长的大小,确定向所述指定对象支付对应于所述差异时长的赔偿金额。
在本申请上述实施例中,可选地,所述智能合约的预定赔偿规则包括:通过预定支付方式向所述指定对象支付赔偿金额,其中,所述预定支付方式包括货币支付方式、优惠券支付方式和物品赔偿支付方式中的一项或多项。
以上结合附图详细说明了本申请的技术方案,通过本申请的技术方案,便于用户对航空公司进行赔偿追责。同时,也简化了航空公司对用户进行补偿的工作,减少了人力成本,提升了航空公司的工作效率,进而提升了客户满意度。
取决于语境,如在此所使用的词语“如果”可以被解释成为“在……时”或“当……时”或“响应于确定”或“响应于检测”。类似地,取决于语境,短语“如果确定”或“如果检测(陈述的条件或事件)” 可以被解释成为“当确定时”或“响应于确定”或“当检测(陈述的条件或事件)时”或“响应于检测(陈述的条件或事件)”。
在本申请所提供的几个实施例中,应该理解到,所揭露的系统、装置和方法,可以通过其它的方式实现。例如,以上所描述的装置实施例仅仅是示意性的,例如,所述单元的划分,仅仅为一种逻辑功能划分,实际实现时可以有另外的划分方式,例如,多个单元或组件可以结合或者可以集成到另一个系统,或一些特征可以忽略,或不执行。另一点,所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些接口,装置或单元的间接耦合或通信连接,可以是电性,机械或其它的形式。
另外,在本申请各个实施例中的各功能单元可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用硬件加软件功能单元的形式实现。
以上所述仅为本申请的较佳实施例而已,并不用以限制本申请,凡在本申请的精神和原则之内,所做的任何修改、等同替换、改进等,均应包含在本申请保护的范围之内。

Claims (20)

  1. 一种飞机延误补偿方法,其特征在于,包括:
    根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;
    根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;
    在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
  2. 根据权利要求1所述的方法,其特征在于,在所述根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息的步骤之前,还包括:
    根据用户交易请求,为所述指定对象和所述航班所属的航空公司生成基于所述区块链的所述智能合约。
  3. 根据权利要求2所述的方法,其特征在于,所述根据用户交易请求,为所述指定对象和所述航班所属的航空公司生成基于所述区块链的所述智能合约的步骤,具体包括:
    根据所述用户交易请求,获取所述指定对象的账户和所述航班所属的航空公司提供的押金;
    将所述指定对象的账户和所述航班所属的航空公司提供的押金发布到所述区块链上,形成所述智能合约,其中,
    所述智能合约为:
    判断所述航班信息是否与所述航班实际运行信息一致;
    当判断结果为两者不一致时,确定所述航班发生延误,并将所述航空公司提供的部分或全部押金打入所述指定对象的账户;
    当判断结果为两者一致时,确定所述航班未发生延误,将所述押金退回所述航空公司。
  4. 根据权利要求1所述的方法,其特征在于,在所述按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额的步骤之后,还包括:
    生成合约记录;
    将所述合约记录发布在所述区块链上;以及
    终止所述智能合约。
  5. 根据权利要求1所述的方法,其特征在于,所述根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误的步骤,包括:
    判断所述航班实际运行信息内的行程开始时刻是否晚于第一预定时刻,或判断所述航班实际运行信息内的行程结束时刻是否晚于第二预定时刻;
    当判断结果为是时,确定所述航班信息对应的航班发生延误。
  6. 根据权利要求5中任一项所述的方法,其特征在于,所述智能合约中的预定赔偿规则包括:
    向所述指定对象支付固定数量的赔偿金额;或
    根据所述指定对象的用户等级,向所述指定对象支付所述用户等级对应的赔偿金额;或
    确定所述第一预定时刻与所述行程开始时刻的差异时长,或所述行程结束时刻与所述第二预定时刻的差异时长;根据所述差异时长的大小,确定向所述指定对象支付对应于所述差异时长的赔偿金额。
  7. 根据权利要求1所述的方法,其特征在于,所述智能合约的预定赔偿规则包括:
    通过预定支付方式向所述指定对象支付赔偿金额,其中,所述预定支付方式包括货币支付方式、优惠券支付方式和物品赔偿支付方式中的一项或多项。
  8. 一种飞机延误补偿装置,其特征在于,包括:
    航班信息获取单元,根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;
    航班延误判别单元,根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;
    赔偿单元,在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
  9. 根据权利要求8所述的装置,其特征在于,还包括:
    智能合约建立单元,在所述航班信息获取单元获取所述航班信息对应的航班实际运行信息之前,根据用户交易请求,为所述指定对象和所述航班所属的航空公司生成基于所述区块链的所述智能合约。
  10. 根据权利要求9所述的装置,其特征在于,所述智能合约建立单元具体用于:
    根据所述用户交易请求,获取所述指定对象的账户和所述航班所属的航空公司提供的押金;将所述指定对象的账户和所述航班所属的航空公司提供的押金发布到所述区块链上,形成所述智能合约,其中,
    所述智能合约为:判断所述航班信息是否与所述航班实际运行信息一致;当判断结果为两者不一致时,确定所述航班发生延误,并将所述航空公司提供的部分或全部押金打入所述指定对象的账户;当判断结果为两者一致时,确定所述航班未发生延误,将所述押金退回所述航空公司。
  11. 根据权利要求8所述的装置,其特征在于,还包括:
    合约记录生成单元,在所述赔偿单元支付所述赔偿金额之后,生成合约记录;
    合约记录发布单元,将所述合约记录发布在所述区块链上;
    智能合约终止单元,终止所述智能合约。
  12. 根据权利要求8所述的装置,其特征在于,所述航班延误判别单元具体用于:
    判断所述航班实际运行信息内的行程开始时刻是否晚于第一预定时刻,或判断所述航班实际运行信息内的行程结束时刻是否晚于第二预定时刻;当判断结果为是时,确定所述航班信息对应的航班发生延误。
  13. 根据权利要求8至12中任一项所述的装置,其特征在于,所述智能合约中的预定赔偿规则包括:
    向所述指定对象支付固定数量的赔偿金额;或
    根据所述指定对象的用户等级,向所述指定对象支付所述用户等级对应的赔偿金额;或
    确定所述第一预定时刻与所述行程开始时刻的差异时长,或所述行程结束时刻与所述第二预定时刻的差异时长;根据所述差异时长的大小,确定向所述指定对象支付对应于所述差异时长的赔偿金额。
  14. 根据权利要求8所述的装置,其特征在于,所述智能合约的预定赔偿规则包括:
    通过预定支付方式向所述指定对象支付赔偿金额,其中,所述预定支付方式包括货币支付方式、优惠券支付方式和物品赔偿支付方式中的一项或多项。
  15. 一种电子设备,其特征在于,包括:至少一个处理器;以及,与所述至少一个处理器通信连接的存储器;
    其中,所述存储器存储有可被所述至少一个处理器执行的指令,所述指令被设置为用于执行以下步骤:
    根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;
    根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;
    在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
  16. 根据权利要求15所述的电子设备,其特征在于,所述指令还被设置为在执行所述根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息的步骤之前,还用于执行以下步骤:
    根据用户交易请求,为所述指定对象和所述航班所属的航空公 司生成基于所述区块链的所述智能合约。
  17. 根据权利要求16所述的电子设备,其特征在于,所述指令被设置为具体用于执行以下步骤:
    根据所述用户交易请求,获取所述指定对象的账户和所述航班所属的航空公司提供的押金;
    将所述指定对象的账户和所述航班所属的航空公司提供的押金发布到所述区块链上,形成所述智能合约,其中,
    所述智能合约为:
    判断所述航班信息是否与所述航班实际运行信息一致;
    当判断结果为两者不一致时,确定所述航班发生延误,并将所述航空公司提供的部分或全部押金打入所述指定对象的账户;
    当判断结果为两者一致时,确定所述航班未发生延误,将所述押金退回所述航空公司。
  18. 一种计算机非易失性可读存储介质,其特征在于,所述计算机非易失性可读存储介质存储计算机指令,所述计算机指令用于使计算机执行以下步骤:
    根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息;
    根据所述航班实际运行信息,确定所述航班信息对应的航班是否发生延误;
    在确定所述航班发生延误时,按照所述智能合约中的预定赔偿规则向所述智能合约内的指定对象支付赔偿金额。
  19. 根据权利要求18所述的计算机非易失性可读存储介质,其特征在于,所述计算机指令还用于在执行所述根据区块链中智能合约内的航班信息,获取所述航班信息对应的航班实际运行信息的步骤之前,使计算机执行以下步骤:
    根据用户交易请求,为所述指定对象和所述航班所属的航空公司生成基于所述区块链的所述智能合约。
  20. 根据权利要求19所述的计算机非易失性可读存储介质,其 特征在于,所述计算机指令用于使所述计算机具体执行以下步骤:
    根据所述用户交易请求,获取所述指定对象的账户和所述航班所属的航空公司提供的押金;
    将所述指定对象的账户和所述航班所属的航空公司提供的押金发布到所述区块链上,形成所述智能合约,其中,
    所述智能合约为:
    判断所述航班信息是否与所述航班实际运行信息一致;
    当判断结果为两者不一致时,确定所述航班发生延误,并将所述航空公司提供的部分或全部押金打入所述指定对象的账户;
    当判断结果为两者一致时,确定所述航班未发生延误,将所述押金退回所述航空公司。
PCT/CN2018/114485 2018-06-28 2018-11-08 飞机延误补偿方法及装置、电子设备和计算机非易失性可读存储介质 WO2020000859A1 (zh)

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