WO2020000745A1 - Procédé et appareil de gestion de journal, dispositif informatique et support d'informations - Google Patents

Procédé et appareil de gestion de journal, dispositif informatique et support d'informations Download PDF

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Publication number
WO2020000745A1
WO2020000745A1 PCT/CN2018/108516 CN2018108516W WO2020000745A1 WO 2020000745 A1 WO2020000745 A1 WO 2020000745A1 CN 2018108516 W CN2018108516 W CN 2018108516W WO 2020000745 A1 WO2020000745 A1 WO 2020000745A1
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Prior art keywords
log
fault
server
data
download
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PCT/CN2018/108516
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English (en)
Chinese (zh)
Inventor
李嘉勇
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平安科技（深圳）有限公司
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Publication of WO2020000745A1 publication Critical patent/WO2020000745A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/3065—Monitoring arrangements determined by the means or processing involved in reporting the monitored data
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3476—Data logging

Definitions

  • the present application relates to the field of computer technology, and in particular, to a log management method, device, computer device, and storage medium.
  • server clusters are mostly managed by management platforms.
  • server hardware fault log collection usually has the following problems: server vendors provide fault log collection functions, but need to log in to the faulty server to perform the following tasks: The whole process requires multiple certifications. Once there are batch server failures, this method will seriously affect the fault location and processing time; when engineers actually analyze the fault, it is often a period of time after the fault occurs, and the fault point may have been missed. Log information, there is a possibility that critical information of the fault is lost. Therefore, it is necessary to provide a log management method to solve the above problems.
  • This application provides a log management method, device, computer equipment, and storage medium to facilitate management of the server's fault log.
  • the present application provides a log management method, which includes:
  • This application provides a log management device, which includes:
  • a first obtaining unit configured to obtain fault data of a server in a server cluster, and a host identifier and a server type of a server corresponding to the fault data;
  • a script determining unit configured to determine a preset download script corresponding to the server type corresponding to the fault data based on a preset correspondence between the server type and the preset download script;
  • a log downloading unit configured to pre-download a fault log corresponding to the fault data from a server corresponding to the host identifier according to the determined preset download script
  • a saving generating unit configured to save the fault log in a first preset database, and generate a log download link according to the fault log;
  • a link publishing unit is configured to send the log download link to a terminal to manage the fault log.
  • the present application also provides a computer device including a memory, a processor, and a computer program stored on the memory and executable on the processor.
  • a computer program stored on the memory and executable on the processor.
  • the processor executes the program, the program provided by the application is implemented. The steps of any one of the log management methods.
  • the present application also provides a computer-readable storage medium, wherein the computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the processor causes the processor to execute any one of the items provided in the application. Steps of the log management method.
  • the log management method, device, computer equipment, and storage medium obtained fault data of a server in a server cluster, and obtain the host identifier and server type of the server corresponding to the fault data, and according to the server type corresponding to the fault data.
  • the above log management method can centrally manage the fault logs of multiple servers, avoiding the tedious authentication process of viewing the fault logs, while improving the download speed of the fault logs and avoiding the loss of fault information.
  • FIG. 1 is a schematic flowchart of a log management method according to an embodiment of the present application
  • FIG. 2 is a schematic flowchart of a log management method according to another embodiment of the present application.
  • FIG. 3 is a schematic flowchart of sub-steps of the log management method in FIG. 2;
  • FIG. 4 is a schematic block diagram of a log management apparatus according to an embodiment of the present application.
  • FIG. 5 is a schematic block diagram of a log management apparatus according to another embodiment of the present application.
  • FIG. 6 is a schematic block diagram of a computer device according to an embodiment of the present application.
  • the embodiments of the present application provide a log management method, a device, a computer device, and a storage medium. This log management method is applied to the server corresponding to the centralized management platform and used to manage the servers in the server cluster.
  • the centralized management platform is a platform software system developed based on out-of-band devices.
  • the platform software system includes a client and a server.
  • the client is configured in the terminal
  • the server is configured in the management server
  • the management server and the terminal are implemented in cooperation.
  • the out-of-band device installs a server in a server cluster, and the out-of-band device may be, for example, a baseboard management controller (BMC).
  • BMC baseboard management controller
  • a PC Personal Computer, personal computer
  • REDFISH can also support data center power supply / cooling fields and network switches. It uses the RESTful API industry standard of the infrastructure, uses the HTTPS protocol and JSON data format, and is easier to interface with DevOps tools. Based on the industry standards of IPMI and REDFISH, it develops a set of tools to obtain the physical status data of PC hardware. It is possible to remotely manage it. If this data and management functions are further centralized, a set of PC hardware operation and maintenance management platform can be established, that is, the centralized management platform.
  • FIG. 1 is a schematic flowchart of a log management method according to an embodiment of the present application.
  • the log management method is applied to a management server.
  • the log management method includes steps S101 to S105.
  • the status data of the server is status data of hardware components of the server, and the hardware components include a hard disk, a power supply, a fan, and the like. Detect whether there is fault data in the status data of the servers in the server cluster according to a preset fault detection rule. For example, the speed of the fan of the server is less than the set value of the fault detection rule, that is, fault data is detected in the status data of the servers in the server cluster, and then the fault data of the servers in the server cluster and the host of the server corresponding to the fault data are obtained ID and server type.
  • the host identifier may be a host SN number, and of course, a host name may also be used.
  • the server type refers to the brand and model of the faulty server, such as HP, Dell, Huawei, or Lenovo, and the model such as HP DL380EGEN8 or DL380GEN9.
  • mapping relationship is, for example, Table 1 below. Therefore, the corresponding preset download script can be determined according to the server type corresponding to the fault data.
  • Table 1 is the mapping relationship table
  • the determined predetermined download script is specifically executed.
  • the predetermined download script may be determined as the predetermined download script 12.
  • the fault log includes log information, and the log information includes level information, alarm time, alarm components, detailed description, and the like.
  • the first preset database is a database corresponding to a server running a centralized management platform, which is used to manage a server cluster. After the fault log is stored in the first preset database, a storage address of the fault log is stored in the first database, and a log download link is generated according to the storage address of the fault log, so that the user can This log download link can quickly download the fault log.
  • the generating a log download link based on the fault log further includes generating alarm data according to the fault log, and the alarm data includes an alarm component and an alarm time.
  • the sending the log download link to a terminal, and the terminal implementing the management of the fault log according to the log download link specifically includes generating a pending event according to the fault data, and The pending event is sent to the terminal for display, the pending event includes a log download control, and the log download control is associated with the log download link.
  • the user clicks the log download control in the pending event through a terminal the user jumps to the fault log download interface, and then clicks Save to finish downloading the fault log from the first preset database, thereby improving The fault log download speed.
  • the generating a log download link according to the fault log includes generating alarm data according to the fault log, and the alarm data includes an alarm component and an alarm time. Accordingly, the sending the log download link to the terminal includes sending the log download link and the alarm data to the terminal. So that users can view the fault information corresponding to this server.
  • the log management method detects fault data in the status data of the servers in the server cluster, acquires a corresponding preset download script according to the type of server corresponding to the fault data, and downloads the preset download script from the server according to the preset download script. Identify the fault log corresponding to the fault data pre-downloaded in the corresponding server; save the fault log in a first preset database, generate a log download link according to the fault log; and publish the log download link in the set A management platform for managing the fault log.
  • the above log management method can centrally manage the fault logs of multiple servers, avoiding the tedious authentication process of viewing the fault logs, while improving the download speed of the fault logs and avoiding the loss of fault information.
  • FIG. 2 is a schematic flowchart of a log management method according to another embodiment of the present application.
  • the log management method is applied to a management server.
  • the log management method includes steps S201 to S209.
  • S201 Periodically poll servers in the server cluster to obtain status data of the server, where the status data includes status information of multiple hardware components of the server.
  • multiple components of the server include: hard disks, power supplies, fans, and memory.
  • the status data includes status information of multiple hardware components such as hard disks, power supplies, fans, and memory.
  • the periodic time corresponding to the periodic polling can be set according to actual needs, such as 3 minutes or 5 minutes.
  • S202 Classify and save the status data according to a component type to a corresponding preset component data table, where the preset component data table is stored in a second preset database.
  • the component type includes a hard disk, a power supply, a fan, and a memory type.
  • the status data is classified according to the component type to generate component status data, and the component status data is stored in a preset component data table.
  • the preset component data table is stored in a second preset database.
  • S203 Periodically read the component data table from the second preset database and detect whether there is fault data in the status data in the component data table.
  • the status data (component status data) in the component data table is periodically read from the second preset database, and the component status data of the servers in the server cluster are detected according to different preset component detection rules. Whether fault data exists. If it is detected that there is fault data in the status data in the component data table, step S204 is performed; if it is detected that there is no fault data in the status data in the component data table, step S203 continues to be executed periodically and cyclically.
  • the host identifier may be a host SN number, of course, a host name may also be used.
  • the server type refers to the brand and model of the faulty server, such as HP, Dell, Huawei, or Lenovo, and the model such as HP DL380EGEN8 or DL380GEN9.
  • S205 Determine a preset download script corresponding to the server type corresponding to the fault data based on a preset correspondence between the server type and the preset download script.
  • a mapping relationship between a server type and a preset download script may be established in advance, and a preset download script corresponding to the server type corresponding to the fault data may be determined according to the mapping relationship.
  • a fault log corresponding to the fault data is pre-downloaded from a server corresponding to the server identifier by running a preset download script.
  • the fault log includes log information, and the log information includes level information, alarm time, alarm components, detailed description, and the like.
  • the generating a log download link according to the fault log is specifically: obtaining a save address of the fault log stored in the first database, and generating a log download link according to the save address of the fault log.
  • the generating log information based on the fault log specifically includes: S2071, obtaining the fault time and the host identifier corresponding to the fault log; S2072, the fault log, the fault time, and the host identifier Index to a preset fault log to generate log information.
  • S2071 obtaining the fault time and the host identifier corresponding to the fault log
  • S2072 the fault log, the fault time, and the host identifier Index to a preset fault log to generate log information.
  • a pending event corresponding to a server having fault data is sent to a terminal for display, the pending event includes a log download control and a log display control, the log display control is associated with log information, and the log download control Associated with the log download link. So that users can quickly download the fault log by clicking the log download control, or view related log information by clicking the log display control. This makes it easier to manage the fault log.
  • the server types are servers of different manufacturers, or servers of different models of the same manufacturer. According to the classified fault data, the fault occurrence rate corresponding to the server type is counted, so that it is convenient to understand the quality of servers of various manufacturers or servers of different models, and it is convenient for manufacturers to improve or purchase in the future.
  • the above log management method can centrally manage the fault logs of multiple servers, and can quickly detect the failure of that server, while improving the download speed of the fault logs and avoiding the loss of fault information.
  • FIG. 4 is a schematic block diagram of a log management apparatus according to an embodiment of the present application.
  • the present application further provides a log management device.
  • the log management apparatus includes a unit for performing the above-mentioned log management method, and the log management apparatus may be configured in a server.
  • the log management device 400 includes a first obtaining unit 401, a script determining unit 402, a log downloading unit 403, a save generating unit 404, and a link posting unit 405.
  • the first obtaining unit 401 is configured to obtain fault data of a server in a server cluster, and a host identifier and a server type of a server corresponding to the fault data.
  • the script determining unit 402 is configured to determine a preset download script corresponding to the server type corresponding to the fault data based on a preset correspondence between the server type and the preset download script.
  • the log downloading unit 403 is configured to pre-download a fault log corresponding to the fault data from a server corresponding to the host identifier according to the determined preset download script.
  • the saving and generating unit 404 is configured to save the fault log in a first preset database, and generate a log download link according to the fault log.
  • the save generating unit 404 is further configured to generate alarm data according to the fault log, where the alarm data includes an alarm component and an alarm time.
  • the link publishing unit 405 is configured to send the log download link to a terminal so as to manage the fault log.
  • the link issuing unit 405 is specifically configured to generate a pending event according to the fault data, and send the pending event to the terminal for display.
  • the pending event includes a log download control and the log download.
  • a control is associated with the log download link.
  • the link publishing unit 405 is further configured to send the log download link and the alarm data to the terminal.
  • FIG. 5 is a schematic block diagram of a log management apparatus according to an embodiment of the present application.
  • the present application further provides a log management device.
  • the log management apparatus includes a unit for performing the above-mentioned log management method, and the log management apparatus may be configured in a server.
  • the log management device 500 includes: a poll acquisition unit 501, a classification storage unit 502, a read detection unit 503, a first acquisition unit 504, a script determination unit 505, a log download unit 506, and a save generation unit 507 Link publishing unit 508 and classification and statistics unit 509.
  • the polling obtaining unit 501 is configured to periodically poll a server in the server cluster to obtain status data of the server, where the status data includes status information of multiple hardware components of the server.
  • a classification storage unit 502 is configured to classify and save the status data according to a component type to a corresponding preset component data table, and the preset component data table is stored in a second preset database.
  • the reading detection unit 503 is configured to periodically read the component data table from the second preset database and detect whether there is fault data in the status data in the component data table.
  • a first acquiring unit 504 is configured to acquire fault data of a server in a server cluster and a host identifier and a server type of a server corresponding to the fault data if fault data exists in the status data in the component data table.
  • a script determining unit 505 configured to determine a preset download script corresponding to the server type corresponding to the fault data based on a preset correspondence between the server type and the preset download script;
  • a log downloading unit 506, configured to pre-download a fault log corresponding to the fault data from a server corresponding to the host identifier according to the determined preset download script;
  • a save generating unit 507 configured to save the fault log in a first preset database, generate a log download link according to the fault log, and generate log information according to the fault log;
  • the save generating unit 507 includes: an identification obtaining subunit 5071 for obtaining a failure time and a host identifier corresponding to the failure log; and an index generating subunit 5072 for indexing the failure log, the failure time and the host identifier To the preset fault record table to generate log information.
  • a link publishing unit 508 is configured to send the log download link to a terminal to manage the fault log, and the centralized management platform is used to manage a server cluster including multiple servers.
  • the link publishing unit 508 is configured to send a pending event corresponding to the server where the fault data exists to the terminal for display.
  • the pending event includes a log download control and a log display control, and the log display control is related to the log information.
  • the log download control is associated with the log download link.
  • a classification and statistics unit 509 is configured to classify the fault data according to the server type, and count the fault occurrence rate corresponding to the server type according to the classified fault data.
  • the above apparatus may be implemented in the form of a computer program, and the computer program may be run on a computer device as shown in FIG. 6.
  • FIG. 6 is a schematic block diagram of a computer device according to an embodiment of the present application.
  • the computer device 700 device may be a server.
  • the computer device 700 includes a processor 720, a memory, and a network interface 750 connected through a system bus 710.
  • the memory may include a non-volatile storage medium 730 and an internal memory 740.
  • the non-volatile storage medium 730 can store an operating system 731 and a computer program 732.
  • the processor 720 can execute any log management method.
  • the processor 720 is used to provide computing and control capabilities to support the operation of the entire computer device 700.
  • the internal memory 740 provides an environment for running the computer program 732 in the non-volatile storage medium 730.
  • the processor 720 can execute any log management method.
  • the network interface 750 is used for network communication, such as sending assigned tasks.
  • the structure shown in FIG. 6 is only a block diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation on the computer equipment 700 to which the solution of the present application is applied.
  • the specific computer equipment 700 may include more or fewer components than shown in the figure, or combine certain components, or have different component arrangements.
  • the processor 720 is configured to run program code stored in a memory to implement the process steps of the foregoing method embodiments.
  • the processor 720 may be a central processing unit (CPU), and the processor 720 may also be another general-purpose processor, a digital signal processor (Digital Signal Processor, DSP), Application Specific Integrated Circuit (ASIC), Field-Programmable Gate Array (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc.
  • the general-purpose processor may be a microprocessor, or the processor may be any conventional processor.
  • the structure of the computer device 700 shown in FIG. 6 does not constitute a limitation on the computer device 700, and may include more or fewer components than shown in the figure, or combine some components, or different components. Layout.
  • the computer program can be stored in a storage medium, which is a computer-readable medium. Read storage media.
  • the computer program may be stored in a storage medium of a computer system and executed by at least one processor in the computer system, so as to implement process steps including the embodiments of the methods described above.
  • the computer-readable storage medium may be any medium that can store program code, such as a magnetic disk, an optical disk, a U disk, a mobile hard disk, a read-only memory (ROM, Read-Only Memory), a magnetic disk, or an optical disk.
  • program code such as a magnetic disk, an optical disk, a U disk, a mobile hard disk, a read-only memory (ROM, Read-Only Memory), a magnetic disk, or an optical disk.
  • the disclosed log management device and method may be implemented in other ways.
  • the embodiments of the log management apparatus described above are merely exemplary.
  • the division of each unit is only a logical function division, and there may be another division manner in actual implementation.
  • multiple units or components may be combined or integrated into another system, or some features may be ignored or not implemented.
  • the units in the apparatus of the embodiment of the present application may be combined, divided, and deleted according to actual needs.
  • each functional unit in each embodiment of the present application may be integrated into one processing unit, or each of the units may exist separately physically, or two or more units may be integrated into one unit.
  • the above integrated unit may be implemented in the form of hardware or in the form of software functional unit.
  • the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium.
  • the technical solution of this application is essentially a part that contributes to the existing technology, or all or part of the technical solution may be embodied in the form of a software product, which is stored in a storage medium. Included are instructions for causing a computer device (which may be a personal computer, a terminal, or a network device, etc.) to perform all or part of the steps of the method described in the embodiments of the present application.

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Abstract

La présente invention porte sur un procédé et sur un appareil de gestion de journal, sur un dispositif informatique et sur un support d'informations. Le procédé consiste : à obtenir des données de défaillance, l'identifiant d'hôte et le type de serveur d'un serveur ; à déterminer un script de téléchargement prédéfini correspondant aux données de défaillance ; à prétélécharger un journal de défaillance correspondant aux données de défaillance à partir du serveur selon le script de téléchargement prédéfini déterminé ; à sauvegarder le journal de défaillance dans une première base de données prédéfinie et à générer une liaison de téléchargement de journal ; et à envoyer la liaison de téléchargement de journal à un terminal.
PCT/CN2018/108516 2018-06-29 2018-09-29 Procédé et appareil de gestion de journal, dispositif informatique et support d'informations WO2020000745A1 (fr)

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