WO2019132653A1 - Système et procédé d'établissement d'un canal de communication bidirectionnel - Google Patents

Système et procédé d'établissement d'un canal de communication bidirectionnel Download PDF

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Publication number
WO2019132653A1
WO2019132653A1 PCT/NL2018/050002 NL2018050002W WO2019132653A1 WO 2019132653 A1 WO2019132653 A1 WO 2019132653A1 NL 2018050002 W NL2018050002 W NL 2018050002W WO 2019132653 A1 WO2019132653 A1 WO 2019132653A1
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WO
WIPO (PCT)
Prior art keywords
webpage
bidirectional communication
sub
communication channel
domain
Prior art date
Application number
PCT/NL2018/050002
Other languages
English (en)
Inventor
Nick BLOM
Original Assignee
Okava B.V.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Okava B.V. filed Critical Okava B.V.
Publication of WO2019132653A1 publication Critical patent/WO2019132653A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1818—Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties

Definitions

  • the invention relates to the field of systems and methods for setting up a bidirectional communication channel, the invention further relates to sub-webpages, composing servers of sub-webpages and methods for composing sub-webpages, the invention further relates to computer program products for methods for composing sub- webpages
  • Emails sent over the Internet are a form of bidirectional communication.
  • One user sends its email with the information it wants to communicate to another user.
  • the other user may respond by sending an email back to the first user, depending on if the first email requires an answer.
  • chat applications have the advantage that they mimic a natural conversation between people more naturally.
  • a chat is typically set up between two persons, but may also involve multiple people, like a group conversation.
  • WhatsApp An example of a chat application is WhatsApp. This application allows for at least two users to communicate with each other. Typically, WhatsApp is used by groups of people to communicate with each other.
  • An object of the invention is to improve the flexibility of a chat application.
  • a system for setting up a bidirectional communication channel comprising: a first access node configured for facilitating communication via the bidirectional communication channel; a composing server arranged in a first domain and comprising: a composer configured for composing a sub-webpage adapted for comprising a bidirectional communication window providing access to the bidirectional communication channel; a transmitter configured for transmitting the sub-webpage; a Webserver arranged in a second domain and comprising a transmitter configured for transmitting a webpage adapted for loading the sub-webpage; and a second access node comprising: a receiver configured for receiving the webpage and the sub-webpage; a display configured for displaying the webpage and the sub-webpage arranged inside the webpage; and an input unit configured for inputting information in the bidirectional communication channel; wherein the first and second domains are different.
  • the bidirectional communication channel is an online bidirectional communication channel. Online is to be understood as involving the Internet.
  • the Internet comprises digitally connected nodes.
  • the nodes may exchange digital information.
  • the exchange of digital information between a first node on the Internet to a second node, typically on the Internet and via the Internet, may be seen as a communication channel.
  • the first node and the second node are entries to the communication channel. Therefore, the nodes may be seen as access nodes to as well as end nodes of the communication channel.
  • a server is a server on the Internet and part of a client-server model, which is a type of communication over the Internet.
  • the server provides resources upon request to clients.
  • the clients can access the resources of the server via a request.
  • the request may be sent via different protocols, such as HTTP, HTTPS, FTP, UDP, VoIP.
  • a node on the Internet may behave as a client or as a server depending on the scenario or part of the scenario.
  • a node on the Internet may comprise one or more clients and one or more servers.
  • a node at least comprises a microprocessor and memory connected to the microprocessor.
  • the microprocessor may contain code, such as software, to be executed on the
  • a request from a client to a server may cause the server to perform a task, provide information or a combination.
  • the information provided may be a file, such as a HTML-file, a JavaScript-file, a CSS-file.
  • a server configured for providing at least on HTML-file and optionally configured for providing multiple HTML-files, at least one JavaScript-file and/or at least on CSS-file is typically labelled a Webserver.
  • a webpage may be defined in a HTML-file.
  • the HTML-file may indicate that part of the webpage definition is in another HTML-file, a JavaScript-file or a CSS-file.
  • the HTML-file may indicate that part of the webpage definition is a combination or a combination of multiple of the previous mentioned files.
  • the Webserver provides upon request of a client the webpage to the client, typically labelled web client.
  • the web client upon interpreting the received HTML-file may initiated the transfer or loading of other files indicated in the HTML-file. If, for example, the loaded file is a HTML-file indicating another file to be loaded, the loading of files may be chained or done in parallel.
  • a request a request from a client to a server causing the server to contact another node on the Internet, for example for setting up a bidirectional communication channel between the requesting node and another node.
  • a sub-webpage is contained in or defining part of a webpage.
  • the sub- webpage, as the webpage, may be defined in a HTML-file.
  • the HTML-file may indicate that part of the sub-webpage definition is in another HTML-file, a JavaScript-file or a CSS-file.
  • the HTML-file may indicate that part of the sub-webpage definition is a combination or a combination of multiple of the previous mentioned files.
  • the sub-webpage has a layout or make-up that is fixed, where the webpage has a layout or make-up that will adapt to the size and shape of the display displaying the webpage.
  • the sub-webpage is provided by another server compared to the server providing the webpage containing the sub-webpage.
  • a web client comprises an input unit for allowing a user to input a request for a webpage.
  • the request is typically in the form of a URL.
  • the web client further comprises a receiver for receiving the webpage from a Webserver.
  • the receiver is typically able to receive according to the HTTP, HTTPS, FTP and/or UDP protocol.
  • the web client further comprises a display for displaying the webpage to the user. If the webpage comprises a bidirectional window providing access to the bidirectional communication channel, the web client may be labelled access node for accessing this channel.
  • the input unit may further be used to receive input from the user for inputting information in the bidirectional communication channel.
  • the bidirectional communication window As the bidirectional communication window is part of the webpage displayed to the user, the bidirectional communication window displays digital information received at the web client from the bidirectional communication channel to the user. Further, as stated before the user may input via the input unit information in the bidirectional communication channel. Therefore, the bidirectional communication window allows the user to transmit and receive digital information respectively over and from the bidirectional communication channel.
  • a domain or web domain is to identify a resource on the Internet.
  • a resource may be comprised in one or more nodes.
  • a node may comprise several resources.
  • a domain has at least a domain name identifying the domain.
  • the domain name is a string of characters, typically a uniform resource locator or URL.
  • the domain is a realm of administrative autonomy, authority or control within the Internet.
  • the domains are organized in top-level domains and several layers of subdomains. Domains are registered in the domain name system (DNS).
  • DNS domain name system
  • a webpage may be defined by a complex arrangement of files.
  • the root or first transferred file of the webpage is typically a HTML-file. Other files are transferred thereafter upon at least the interpretation of the root file.
  • arrangement may be a bidirectional communication window.
  • Arranging the bidirectional communication window in a sub-webpage provides flexibility to the webpage. Changes to the sub-webpage or bidirectional communication window do not require changes to the webpage. Further, changes to the webpage do not require changes to the sub- webpage. Also, arranging the webpage and the sub-webpage on different domains provides flexibility on the resources and thus flexibility of changing the webpage or sub-webpage on one resource without having to alter the sub-webpage or webpage respectively on the other resource.
  • the flexibility of the system allows the user to be familiar only with the URL of the domain of the webpage.
  • the user may be unfamiliar with the domain identifying a resource from which the sub-webpage may be requested. After the user requests the webpage from the resource or domain, the sub-webpage will be requested as part of the webpage from another resource or domain.
  • the flexibility of the system allows the user to be familiar only with the domain of the webpage and not with the domain of the sub-webpage.
  • the flexibility of the system allows a node on one side of the bidirectional communication channel to be informed only at a later stage of setting up the bidirectional communication channel of the location of another node forming another end of the bidirectional communication channel.
  • the invention provides the technical effect of improving the flexibility of the bidirectional communication channel.
  • the system further comprises a communication server arranged in a third domain and comprising: a transmitter for transmitting the bidirectional communication window or a link to the bidirectional communication window to the composing server; and a management unit for managing the bidirectional communication channel, wherein the first, second and third domain are different domains.
  • a communication server is involved in at least setting up the bidirectional communication channel. The communication server may handle the management of the bidirectional communication channel during the
  • the communication server may relay the digital information
  • the communication server is a resource having its own domain. This allows for changes to the communication server without affecting the composing server, providing more flexibility. These changes may comprise changes to one or more of the group of the bidirectional communication window, management of the bidirectional communication channel and relaying of the digital information exchanged via the bidirectional communication channel.
  • the dimensions of the bidirectional communication window relative to the sub-webpage are predefined.
  • the dimensions comprise one or more of the group of size in width and/or height of the bidirectional communication window and location of the bidirectional communication window.
  • the width, height or location may be expressed in millimetres, inches, pixels or any other measure of length. This provides the flexibility to the generator of the bidirectional communication window not to be concerned with the layout problems of the
  • the generator of the bidirectional communication window does not have to have knowledge of the particulars of the display of an access node displaying the bidirectional communication window.
  • the first and the second access node are remote form each other. This embodiment provides the flexibility of a user interacting via the second access node and via the bidirectional communication window to be at a physical location minimally linked with the first access node via the bidirectional communication channel.
  • the first and the second nodes are chat end nodes.
  • a chat or a chat session is a type of bidirectional communication utilizing a bidirectional communication channel for exchanging digital information.
  • bidirectional communication window may be labelled as chat window.
  • a chat setup may be improved with a system according to this embodiment to enhance the flexibility of the chat setup.
  • the sub-webpage is a banner.
  • Webpages may comprise banners. Banners are typically known from static
  • the system provides a bidirectional communication window or chat window within the banner.
  • An interested party advertising via the Webserver, may flexibly get in contact with the reader of the webpage via the bidirectional communication window or chat window within the banner.
  • the system provides the technical effect through the improved flexibility of the system of a first access node setting up a bidirectional communication channel with a second access node without the second access node requiring any knowledge of at least the domain comprising the composing server, preferably also the communication server and/or the first access node.
  • the first access node facilitates communication of a further user and/or a communication robot.
  • the user interacting with the second access node for exchanging information via the bidirectional communication channel, communicates via the first access node with another entity.
  • This entity may be a further user or a communication robot.
  • the communication robot may be a chat robot or chatbot.
  • a robot in this context may be some form of artificial intelligence appropriately reacting to the input from the user.
  • the entity is a mix of a further user and a communication robot, wherein, for example, the communication robot starts the communication and only when the communication robot has no appropriate answer, the further user takes over the communication with the user.
  • a method for setting up a bidirectional communication channel comprises the steps of: facilitating communication at a first access node via the bidirectional communication channel; composing at a first domain a sub-webpage adapted for comprising a bidirectional communication window providing access to the bidirectional
  • the method may provide the same advantages and technical effects as detailed for the system.
  • the method further comprising the steps of: transmitting from a third domain the bidirectional communication window or a link to the bidirectional communication window to the first domain; and managing the bidirectional communication channel, wherein the first, second and third domain are different domains.
  • This embodiment of the method may provide the same advantages and technical effects as detailed for the embodiment of the system comprising an element for the same function as provided in this embodiment of the method.
  • a sub-webpage for use in a system according to the invention wherein the sub-webpage comprises: a web frame allowing the sub-webpage to be arranged inside the webpage; and the bidirectional communication window or an indication for loading the bidirectional communication window.
  • the sub-webpage is exchanged at least between the composing server and the second access node.
  • the current invention may require a novel and inventive sub- webpage as specified above, which sub-webpage is directly derivable from the current system for setting up a bidirectional communication channel or method for setting up a bidirectional communication channel.
  • the sub-webpage may provide the same advantages and technical effects as detailed for the system and method.
  • the sub-webpage comprises an indication initiating when interpreted by a web browser loading of the bidirectional communication window.
  • the sub-webpage further comprises a window frame predefining the dimensions of the bidirectional communication window relative to the web frame.
  • the window frame may be a div-tag.
  • a web frame may be defined as a HTML-file comprising tags identifying the HTML-file as HTML-code, such as the tags“ ⁇ !DOCTYPE html>”,“ ⁇ html>”,“ ⁇ /html>”.
  • the bidirectional communication window may be a script, such as a JavaScript, contained in a separate file or as part of the HTML-file, such as the script part of the HTML-file.
  • the indication for loading the bidirectional communication window may be an iframe tag, preferably in the script part of the HTML-file.
  • a composing server for use in a system according to the current invention, comprising: a composer configured for composing the sub-webpage adapted for comprising the bidirectional communication window or a link to the bidirectional communication window providing access to the bidirectional communication channel; and a transmitter configured for transmitting the sub-webpage.
  • the current invention may require a novel and inventive composing server as specified above, which composing server is directly derivable from the current system for setting up a bidirectional communication channel or method for setting up a bidirectional communication channel.
  • the composing server may provide the same advantages and technical effects as detailed for the system and method.
  • the composing server further comprises a receiver configured for receiving the bidirectional communication window or the link to the bidirectional communication window, wherein the composer is further configured for incorporating the bidirectional communication window or the link to the bidirectional communication window in the sub-webpage.
  • This embodiment of the composing server may provide the same advantages and technical effects as detailed for the embodiment of the system comprising an element for the same function as provided in this embodiment of the composing server.
  • a method for a composing server for use in a system according to the current invention comprises the steps of: composing the sub-webpage adapted for comprising the bidirectional communication window providing access to the bidirectional
  • the current invention may require a novel and inventive method for a composing server as specified above, which method for a composing server is directly derivable from the current system for setting up a bidirectional communication channel or method for setting up a
  • the method for a composing server may provide the same advantages and technical effects as detailed for the system and method.
  • a computer program product comprising a computer readable medium having computer readable code embodied therein, the computer readable code being configured such that, on execution by a suitable computer or processor, the computer or processor is caused to perform the method for a composing server according to the current invention.
  • Figure 1 schematically shows a system according to an embodiment of the current invention
  • Figure 2 schematically shows a UML sequence diagram according to an embodiment of the current invention showing groups of communication
  • Figure 3 schematically shows a UML sequence diagram according to an embodiment of the current invention showing the create sub-webpage group of communication;
  • Figure 4 schematically shows a UML sequence diagram according to an embodiment of the current invention showing the display webpage group of
  • Figure 5 schematically shows a UML sequence diagram according to an embodiment of the current invention showing the bidirectional communication group of communication
  • Figure 6 schematically shows a method for setting up a bidirectional communication channel according to an embodiment of the current invention
  • Figure 7 schematically shows a webpage for use in a system according to the current invention
  • Figure 8 schematically shows a composing server for use in a system according to the current invention
  • Figure 9 schematically shows a method for a composing server for use in a system according to the current invention.
  • Figure 10 schematically shows an embodiment of a computer program product, computer readable medium and/or non-transitory computer readable storage medium according to the invention.
  • Figure 1 schematically shows a system 100 according to an embodiment of the current invention.
  • the system at least comprises a first access node 110, a second access node 120, a Webserver 130 and a composing server 140.
  • the Webserver and the composing server are advantageously arranged in a second domain 131 and a first domain 141 respectively.
  • the first and the second domain are advantageously different and thus independent of each other.
  • the system may comprise other elements, which are detailed in further exemplary embodiments, such as a communication server, DSP and SSP.
  • the system comprises a communication server advantageously arranged in a third domain, which domain is different of the first and second domain.
  • the second access node may request a webpage 135 from the Webserver. Upon interpreting the webpage, the second access node may request a sub-webpage 145 from the composing server.
  • the sub-webpage may comprise a bidirectional window, detailed in other exemplary embodiments.
  • the bidirectional window allows the first access node and the second access node to communicate over a bidirectional communication channel 115. Details of how this bidirectional communication channel may be set-up are provided below in different UML sequence diagrams. Other options of settings up the bidirectional communication channel are detailed along with the detailed description of setting up the bidirectional communication channel below.
  • FIG. 2 schematically shows a UML sequence diagram 200 according to an embodiment of the current invention showing groups of communication.
  • the UML sequence diagram comprises the following communication groups: create sub- webpage group 230, a display webpage group 240 and a bidirectional group 250.
  • the system at least comprises a first access node 110, a second access node 120, a Webserver 130 and a composing server 140.
  • embodiment also comprises a communication server 210, a DSP 215 and an SSP 220.
  • the functionality of the communication server is integrated in the composing server.
  • the functionality of the DSP and the SSP are left out of the system.
  • the functionality of the DSP is integrated in the Webserver and/or the functionality of the SSP is integrated in the composing server.
  • the UML sequence diagram shows a user 225, the user is not part of the system. The user is merely shown for clarity purposes.
  • the sub-webpage During the communication of the create sub-webpage group the sub- webpage is created.
  • the sub-webpage comprises the bidirectional communication window.
  • the webpage and the sub-webpage are transmitted to the second access node and displayed to the user.
  • the user via the second access node may communicate with an entity interacting with the first access node. This entity is not shown in the UML sequence diagram.
  • the following three UML diagrams will detail the different groups and will detail the alternative embodiments of the system.
  • FIG. 3 schematically shows a UML sequence diagram 300 according to an embodiment of the current invention showing the create sub-webpage group of communication.
  • the create sub-webpage group concerns information exchange between the DSP 215, the composing server 140 and the communication server 210.
  • the initiative for starting 310 to compose a sub-webpage may be taken by the composing server.
  • the initiative may be taken outside the composing server and sent to the composing server for starting to compose the sub-webpage.
  • the composing server Upon receiving the start the composing server becomes active 315.
  • the composing server sends to the communication server a request for a bidirectional communication window 320.
  • the communication server upon receiving the request becomes active 325.
  • the communication server creates a bidirectional communication channel 330. This creation may comprise administratively reserving and/or allocating memory and/or bandwidth for the bidirectional communication channel. This creation does not have to lead to communication outside the communication server.
  • the communication server stores 335 the bidirectional communication channel in memory for retrieving this information later on when needed.
  • the bidirectional communication window is directly related to the bidirectional communication channel and may be created as part of the bidirectional communication channel.
  • the bidirectional communication window is sent 340 back to the composing server.
  • the functionality of the communication server is integrated in the composing server.
  • the composing server integrates the bidirectional communication window in the sub-webpage.
  • the bidirectional communication window may comprise a data structure for gaining access to the bidirectional communication channel.
  • the bidirectional communication window may comprise a window ready for transmission to a web browser, such as HTML-code, JavaScript and/or CSS.
  • the composing server sends 350 the sub-webpage to the DSP.
  • the DSP Upon receiving the sub-webpage, the DSP becomes active 355.
  • the DSP queues the sub- webpage 360.
  • the sub-webpage is stored in memory allowing to be randomly retrieved from memory upon request.
  • the functionality of the DSP is integrated in the composing server.
  • the sub-webpage is suitable for distribution to a plurality of second access nodes.
  • the composing server and/or the communication server may or may not store any information regarding the bidirectional communication window and/or the bidirectional
  • FIG 4 schematically shows a UML sequence diagram 400 according to an embodiment of the current invention showing the display webpage group of communication.
  • the display webpage group concerns information exchange between the user 225, the second access node 120, the Webserver 130, the SSP 220 and the DSP 215.
  • the initiative for starting comes from the user.
  • the user may request 415 a webpage at any moment.
  • the second access node becomes active 420.
  • the second access node receives the request from the user via an input unit of the second access node.
  • the request is translated to a uniform resource locator or URL.
  • the URL is sent as a request 425 by a transmission unit of the second access node to a Webserver, addressed by the URL.
  • the Webserver interprets the URL and if the webpage is requested according to the invention, the webpage is sent 435 back from the Webserver to the second access node.
  • the Webserver sends 440 an offer for banner space to the SSP.
  • the sending of the webpage and the sending of the offer may be done in arbitrary order.
  • the SSP together with the demand side platform or DSP forms a broker pattern.
  • the SSP is the broker server in this pattern and the DSP is the broker client.
  • the SSP offers the banner space online for sale.
  • Several DSP’s may bid on the banner space. For clarity reasons, only one DSP is shown, but multiple DSP-s may bid on the same banner space.
  • the DSP making the highest bid on the banner space is offered to supply content for the banner space.
  • the supply-side platform or SSP Upon receiving the offer for banner space, the supply-side platform or SSP becomes active 445.
  • the SSP initiates the bidding by sending out a banner space auction message 450 to one or more DSP-s.
  • the DSP Upon receiving this message, the DSP becomes active 455.
  • the DSP reacts by sending a bid banner space message 460 to the SSP, wherein the message comprises at least a price the DSP or his client is willing to pay for the banner space and an address or indication of an address of the DSP making the bid.
  • the SSP selects a DSP, the SSP transmits a conform banner space message 461 to the DSP and may request the DSP to provide content for the banner space.
  • the DSP dequeues 465 the sub-webpage upon reception of the confirmation.
  • the DSP retrieves the sub-webpage from memory.
  • the SSP has bought the banner space from the DSP before the DSP has offered the banner space to the SSP.
  • the banner space auction message 450 precedes the offer banner space 440.
  • This alternative is common for the CPM-scenario or cost-per-mile-scenario, wherein a fixed price is payed for a thousand times that the sub-webpage is displayed in a web browser.
  • the second access node has processed the received 435 webpage and has found that part of the webpage is missing.
  • the missing part may be indicated with a link, such as an iframe tag in HTML.
  • the link may indicate that the missing part of the webpage may be requested 475 from the SSP, such as a request for the content of the banner space 475.
  • the SSP replies upon this request with sending 480 the sub-webpage just received from the DSP.
  • the sub-webpage is forwarded from the SSP to the Webserver and the missing part may be supplied by the Webserver. This alternative may be applied together with the CPM-scenario.
  • the link to the missing part refers to the DSP and the DSP provides the sub-webpage directly to the second access node. This alternative may be applied together with the CPM-scenario.
  • the second access node may send the request for the content of the banner space to the SSP, Webserver or DSP before the sub-webpage is ready for transmission.
  • the receiving device in this case may have to temporarily store the request up to the moment in time the sub-webpage becomes available for sending to the second access node.
  • the sub-webpage is suitable for distribution to a plurality of second access nodes.
  • the DSP copies the sub-webpage, stored in memory, where after the copy of the sub-webpage is sent 480 from the DSP to the SSP.
  • the second access node Upon receiving the sub-webpage, the second access node arranges the sub-webpage at the correct location in the webpage for displaying the complete web page to the user via a display unit of the second access node.
  • the second access node may already display the received webpage to the user before the reception of the sub-webpage. In this case the user may be presented with a webpage having a missing part.
  • FIG. 5 schematically shows a UML sequence diagram 500 according to an embodiment of the current invention showing the bidirectional communication group of communication.
  • the bidirectional communication group concerns information exchange between the user 225, the second access node 120, the communication server 210 and the first access node 110.
  • the initiative for starting may come from the user.
  • the user may enter any input via the input unit of the second access node into the bidirectional communication channel.
  • the bidirectional communication window may show the input received from the user, as to give feedback to the user via the display what is inputted in the input unit.
  • the input unit may comprise a keyboard or touchscreen.
  • the input unit may comprise voice or gesture input.
  • the display unit of the second access node may comprise a screen or projection.
  • the display unit alternatively comprises an audio or sense display unit.
  • the second access node Upon receiving the input from the user, the second access node becomes active 515.
  • the second access node in turn activates the bidirectional communication window 520 and communicates to the communication server.
  • the communication server Upon receiving the activation of the bidirectional communication window at the communication server, the communication server becomes active 525.
  • the communication server retrieves 530 the bidirectional communication channel from memory. The retrieval may be a data structure for setting up the actual bidirectional communication channel subsequently the communication server transmits to the first access node and the second access node respective access commands 535, 540 for providing the respective nodes access to the bidirectional communication channel.
  • communication window 520 comprises the information for the communication server to set-up the bidirectional communication channel without the need for the
  • the communication server to retrieve 530 the bidirectional communication channel from memory.
  • the activation of the bidirectional communication window 520 communicates to the first access node for directly setting up the bidirectional communication channel between the first and second access node.
  • the input given in by the user stored at the second access node may be transferred 550 over the bidirectional communication channel to the first access node.
  • the first access node may reply 555 with a confirmation on the input to the second access node, which reply may be displayed to the user in any form.
  • the display of the reply may be a check mark, a coloured check mark, a colouring of the input, any other visual effect, an audio signal, a tactile signal, such as a vibration.
  • this input may piggyback on the messages exchanged between the second access node and communication server, and the communication server and the first access node.
  • each side of the bidirectional communication channel may freely enter information into the bidirectional communication channel which will be transferred 560 to the other end of the bidirectional communication channel
  • Figure 6 schematically shows a method 600 for setting up a bidirectional communication channel according to an embodiment of the current invention.
  • the method starts with the step of facilitating 610 communication at a first access node via the bidirectional communication channel.
  • the facilitating step means the first access node is arranged and ready for receiving the bidirectional
  • This step may in alternative embodiments be done at other moments in time, as long as this step is executed before the inputting information 645 step, described below.
  • the method may continue with the step of transmitting 615 from a third domain the bidirectional communication window or a link to the bidirectional
  • the bidirectional communication window coming from the third domain is not under direct control of the first domain.
  • the first and third domain are different domains and thus independent from each other. This provides the advantages previously specified. Alternatively, the functionality of the first and third domain may be combined in one domain.
  • the method may continue with the step of composing 620 at the first domain a sub-webpage adapted for comprising a bidirectional communication window providing access to the bidirectional communication channel.
  • the step of composing may be done at another moment in time as long as the composing step is done before the transmitting step 625, specified below.
  • the method may continue with the step of transmitting 625 from the first domain the sub-webpage.
  • the method may continue with the step of transmitting 630 from a second domain the webpage adapted for loading the sub-webpage.
  • the order of transmitting steps may be swapped as the first and second domain are different and thus independent from each other.
  • the method may continue with the step of receiving 635 at a second access node the webpage and the sub-webpage.
  • the receiving of the webpage and the sub-webpage may be done at other moments in time as long as the receiving step of the webpage and the sub-webpage is done before the step of transmitting 625, 630 the webpage, sub-webpage respectively.
  • the method may continue with the step of displaying 640 to a user the webpage and the sub-webpage arranged inside the webpage. As parts arrive, these parts may already be displayed to the user, before the complete webpage is received.
  • the method may continue with the step of inputting 645 information from the user in the bidirectional communication channel.
  • the method may continue with the step of managing 650 the bidirectional communication channel.
  • the management of the bidirectional communication channel may comprise keeping the bidirectional communication channel alive by pinging the first and/or second access node at regular intervals informing them that the channel is still valid. This ping message may take on different forms. This ping message may be arranged in different domains, such as the first, second or third domain as specified above.
  • Figure 7 schematically shows a webpage 700 for use in a system according to the current invention.
  • Figure 7 as a whole shows a display 710, such as a screen.
  • the display shows a web browser 720 as a window on the screen.
  • the web browser shows a webpage 700.
  • the webpage may at least partly fill the display area of the web browser and comprises several spaces, such as an information space 730.
  • the information space is most commonly central to the webpage. Part of the webpage may fall outside the area displayed as the webpage may be larger than the web browser.
  • the webpage may further comprise one or more sub-webpage spaces 735, 736, 740.
  • the sub-webpages are mostly arranged around the information space being most of the time the main subject of the webpage.
  • the sub-webpages may be labelled banner space containing banners or online banners.
  • Banners in this context are referred to as spaces on a webpage which are used for advertisements. These advertisements may be sold online at real-time, such as with the use of a DSP and SSP.
  • the sub-webpage may comprise an advertisement 741 and a bidirectional communication window 742 as shown to the user on the display.
  • the bidirectional communication window as shown may be a chat window allowing chat communication to be inputted in and displayed from the bidirectional communication channel.
  • the webpage comprises FITML-code.
  • the HTML-code comprises a first iframe-tag for referring to a sub- webpage or externally loadable part of the webpage.
  • the sub-webpage is also comprising HTML-code.
  • the HTML-code of the sub-webpage comprises a div-tag.
  • the div-tag may be used for advantageously arranging the layout of the sub-webpage, such as the location and the size in height and/or width.
  • the HTML-code of the sub-webpage typically within the scope of the div-tag, comprises a second iframe-tag for referring to a bidirectional communication window for allowing this bidirectional communication window to be loaded from another domain.
  • the bidirectional communication window typically comprises JavaScript for handling the information inputted in the bidirectional communication window and forwarding this information into the bidirectional communication channel as well as receiving information put in the bidirectional communication channel at the other end of the channel and forwarding this information to the user.
  • the webpage when completely loaded, at least advantageously comprises a first iframe-tag referring to a second HTML-code comprising a second iframe-tag referring to at least directly or indirectly to JavaScript-code.
  • the second iframe-tag is advantageously comprised in a div-tag.
  • FIG. 8 schematically shows a composing server 800 for use in a system according to the current invention.
  • the composing server comprises a receiver 810, a composer 820 and a transmitter 830.
  • the receiver of the composing server receives the bidirectional communication window 805 or link to the bidirectional communication window from a communication server.
  • the bidirectional communication window is received internally to the composing server.
  • the receiver provides the received bidirectional communication window 815 to the composer.
  • the composer composes a sub-webpage and provides a composed sub-webpage 825 to the transmitter.
  • the transmitter transmits directly or indirectly the sub-webpage 835 to the second access node for having the sub-webpage displayed to the user.
  • the composer may additionally be configured for accepting a bidirectional window, which may be created in this domain or another domain. Alternatively, it may be a link to the bidirectional communication window. The composer may further be configured to incorporate the bidirectional communication window or a link to the bidirectional communication window in the sub-webpage.
  • Figure 9 schematically shows a method 900 for a composing server for use in a system according to the current invention.
  • the method starts with the step of composing the sub-webpage adapted for comprising the bidirectional communication window providing access to the bidirectional communication channel.
  • the method continues with the step of transmitting the sub-webpage.
  • the method may further comprise the steps of receiving the bidirectional communication window or the link to the bidirectional communication window; and incorporating the bidirectional communication window or the link to the bidirectional communication window in the sub-webpage.
  • Figure 10 schematically shows an embodiment of a computer program product 1000, computer readable medium and/or non-transitory computer readable storage medium according to the invention.
  • the invention also applies to computer programs, particularly computer programs on or in a carrier, adapted to put the invention into practice.
  • the program may be in the form of a source code, an object code, a code intermediate source and an object code such as in a partially compiled form, or in any other form suitable for use in the implementation of the method according to the invention.
  • a program may have many different architectural designs.
  • a program code implementing the functionality of the method or system according to the invention may be sub-divided into one or more sub-routines. Many different ways of distributing the functionality among these sub- routines will be apparent to the skilled person.
  • the sub-routines may be stored together in one executable file to form a self-contained program.
  • Such an executable file may comprise computer-executable instructions, for example, processor
  • interpreter instructions e.g. Java interpreter instructions
  • one or more or all of the sub-routines may be stored in at least one external library file and linked with a main program either statically or dynamically, e.g. at run-time.
  • the main program contains at least one call to at least one of the sub- routines.
  • the sub-routines may also comprise function calls to each other.
  • An embodiment relating to a computer program product comprises computer-executable instructions corresponding to each processing stage of at least one of the methods set forth herein. These instructions may be sub-divided into sub-routines and/or stored in one or more files that may be linked statically or dynamically.
  • Another embodiment relating to a computer program product comprises computer-executable instructions corresponding to each means of at least one of the systems and/or products set forth herein. These instructions may be sub-divided into sub-routines and/or stored in one or more files that may be linked statically or dynamically.
  • the carrier of a computer program may be any entity or device capable of carrying the program.
  • the carrier may include a data storage, such as a ROM, for example, a CD ROM or a semiconductor ROM, or a magnetic recording medium, for example, a hard disk.
  • the carrier may be a transmissible carrier such as an electric or optical signal, which may be conveyed via electric or optical cable or by radio or other means.
  • the carrier may be constituted by such a cable or other device or means.
  • the carrier may be an integrated circuit in which the program is
  • the integrated circuit being adapted to perform, or used in the performance of, the relevant method.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • General Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

L'invention concerne un système d'établissement d'un canal de communication bidirectionnel, le système comprenant : un premier noeud d'accès configuré pour faciliter une communication par l'intermédiaire du canal de communication bidirectionnel ; un serveur de composition agencé dans un premier domaine et comprenant : un composeur configuré pour composer une sous-page web conçue pour comprendre une fenêtre de communication bidirectionnelle fournissant un accès au canal de communication bidirectionnel ; un émetteur configuré pour transmettre la sous-page web ; un serveur web agencé dans un second domaine et comprenant un émetteur configuré pour transmettre une page web conçue pour charger la sous-page web ; et un second noeud d'accès comprenant : un récepteur configuré pour recevoir la page web et la sous-page web ; un dispositif d'affichage configuré pour afficher la page web et la sous-page web agencée à l'intérieur de la page web ; et une unité d'entrée configurée pour entrer des informations dans le canal de communication bidirectionnel ; les premier et second domaines étant différents.
PCT/NL2018/050002 2017-12-29 2018-01-02 Système et procédé d'établissement d'un canal de communication bidirectionnel WO2019132653A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
NL2020214 2017-12-29
NL2020214 2017-12-29

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WO2019132653A1 true WO2019132653A1 (fr) 2019-07-04

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2008103933A2 (fr) * 2007-02-22 2008-08-28 Touchcommerce, Inc. Procédés et systèmes pour communication interactive en ligne
US20080215991A1 (en) * 2006-07-03 2008-09-04 Next-Net, Ltd. Advertising tool for the internet
US20110055309A1 (en) * 2009-08-30 2011-03-03 David Gibor Communication in Context of Content
US20140358612A1 (en) * 2013-06-03 2014-12-04 24/7 Customer, Inc. Method and apparatus for managing visitor interactions

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080215991A1 (en) * 2006-07-03 2008-09-04 Next-Net, Ltd. Advertising tool for the internet
WO2008103933A2 (fr) * 2007-02-22 2008-08-28 Touchcommerce, Inc. Procédés et systèmes pour communication interactive en ligne
US20110055309A1 (en) * 2009-08-30 2011-03-03 David Gibor Communication in Context of Content
US20140358612A1 (en) * 2013-06-03 2014-12-04 24/7 Customer, Inc. Method and apparatus for managing visitor interactions

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