WO2019088316A1 - 온라인 통합 관리 시스템 - Google Patents
온라인 통합 관리 시스템 Download PDFInfo
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- WO2019088316A1 WO2019088316A1 PCT/KR2017/012289 KR2017012289W WO2019088316A1 WO 2019088316 A1 WO2019088316 A1 WO 2019088316A1 KR 2017012289 W KR2017012289 W KR 2017012289W WO 2019088316 A1 WO2019088316 A1 WO 2019088316A1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0255—Targeted advertisements based on user history
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
- G06Q30/0203—Market surveys; Market polls
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0269—Targeted advertisements based on user profile or attribute
- G06Q30/0271—Personalized advertisement
Definitions
- the present invention relates to an online integrated management system that can be efficiently utilized in various fields by performing consumer analysis, sales page analysis, and linkage analysis in a more advanced manner based on big data collected from a shopping mall server.
- Electronic commerce is a transaction in which all or a part of a transaction of goods or services is processed by electronic means such as electronic document exchange.
- E-commerce like commerce in the real world, involves all the entities involved in the transaction, including a cyber mall (an on-line shopping mall) that provides goods or services, a consumer purchasing goods or services from a store, The virtual bank or credit card company involved in the monetary relationship with the product is the subject of the transaction.
- a virtual shop In the process of e-commerce, first, consumers connect to a virtual shop through a terminal connected to the internet such as a computer, and then shop. When it finds a product that it wants to purchase, it sends a purchase intention to the virtual shop and provides payment means such as a credit card number and a password.
- the virtual store inquires the credit card number and the password provided by the customer to the virtual bank or the credit card company and requests the payment.
- a virtual bank or credit card company pays a virtual store, the virtual store completes the purchase process by delivering the goods to the customer or providing the service.
- various information used in the transaction process in electronic commerce can be electronically processed and stored and managed easily.
- Such data can be managed integrally and can be analyzed and utilized in various ways as big data
- the virtual store which is the main body of the present invention, can utilize the big data more actively and actively and efficiently utilize it for advertising, sales, and the like.
- Korean public patent No. 2011-0133644 'Effective advertisement marketing method and corporate brand awareness effective online marketing business model' of company spends a large amount of money on agency and research, , which can be used for a large number of consumers with a small amount of money and can accumulate a large amount of data.
- Korean Patent Laid-Open Publication No. 2016-0033320 Integrated marketing system and method of online shopping mall' stores subscriber information of online subscribers directly recruited by individual sellers in an online shopping mall composed of individual sellers, A plurality of individual vendor terminals transmitting subscriber information; And an integrated subscriber list generating unit for generating an integrated subscriber list excluding the subscriber information that is determined as a result of the determination, and encrypting and storing the integrated subscriber list, wherein the subscriber information is received and collected from the plurality of individual vendor terminals, Marketing server; Wherein the plurality of individual vendor terminals request the integrated marketing server to transmit an email, an application push message, an SNS message, and an SMS / MMS message for marketing for each predetermined online subscriber category, An application push message, an SNS message, and an SMS / MMS message for marketing according to the categories of the predetermined online subscribers in the integrated subscriber list in response to a request from a plurality of individual vendor terminals.
- the above-described technology also categorizes the subscriber information and automatically transmits a message for marketing, so that no new and advanced analysis method for big data has been provided.
- the present invention provides consumer information and sales information in a variety of ways from a shopping mall server in a variety of ways, builds big data, and performs consumer analysis, sales page analysis, and linkage analysis in an advanced manner, .
- Another object of the present invention is to enable a more diverse analysis by conducting a questionnaire on a consumer or a seller and including a response to the question in the big data.
- an on-line integrated management system comprises consumer identification information including a customer ID and a contact from a shopping mall server, personal information including a consumer's age, A consumer information collection module for receiving consumer information including a time spent in a shopping mall, a time zone for visiting a shopping mall, a number of purchases and an order settlement time, and storing the received consumer information in a consumer information DB;
- the sales information including the page identification information which is the identification information of the specific sales page from the shopping mall server, the inflow path to the sales page, the number of times the sales page is visited, and the sales frequency of the sales product posted on the sales page
- a sales information collection module for storing the sales information DB;
- a consumer analysis unit for calculating a consumer classification element including a shopping activity level, a purchasing efficiency level, and a payment completion rate based on the data of the consumer information DB and generating a plurality of consumer groups based thereon;
- a sales page analyzing unit for calculating
- the consumer information may further include at least one of a visit history of a specific sale page, and a number of times that the sales page is shared with a social page managed by the consumer
- the consumer analysis unit may include, as the consumer classification element, Based on the number of visits to other sales pages for a product group similar to the purchased commodity and the required period from the time of first visit to any of the sales page or the other sales page of the purchase commodity to the purchase confirmation point, And the advertisement contribution based on the number of times the advertisement is shared by the consumer as a social page.
- the sales information may further include at least one of a re-visit count, which is a rate at which the consumer revisits the same sales page, and an external share count, which is the number of times the sales page is shared externally, And the sales figure classification element is calculated based on the number of re-visits and the number of external shares.
- a re-visit count which is a rate at which the consumer revisits the same sales page
- an external share count which is the number of times the sales page is shared externally
- the system may include a query manager configured to receive and store a questionnaire item from a system administrator, the questionnaire item including a query content for a consumer or a query content for a sales product and a sales page, and for transmitting at least one of the questionnaire items to the consumer, And a questionnaire response storage module for receiving a response to the questionnaire item from the consumer and storing the classified response information in the consumer information DB and the sales information DB.
- a query manager configured to receive and store a questionnaire item from a system administrator, the questionnaire item including a query content for a consumer or a query content for a sales product and a sales page, and for transmitting at least one of the questionnaire items to the consumer
- a questionnaire response storage module for receiving a response to the questionnaire item from the consumer and storing the classified response information in the consumer information DB and the sales information DB.
- the consumer analysis unit may include first sampling means for extracting the consumers according to a predetermined criterion for two or more of the consumer classification elements in the consumer information to generate a first group, And second sampling means for classifying the responses into two or more groups and re-extracting the consumers in the first group based on the extracted responses to generate a second group.
- the secondary sampling means comprises: a question item extracting means for receiving a sampling keyword from a system administrator and extracting a question item based on the sampled keyword; a classifying and extracting means for classifying and extracting the consumers according to a response to the extracted question item; And a response analyzing means for generating a response signal.
- the questionnaire response storage unit may include a selection response to selectively input at least one response example in a state of presenting a plurality of response examples for the questionnaire item, and inputting the opinion of the consumer for the questionnaire item as a text input method
- the response analyzing means classifies the consumers into at least two or more according to whether a specific response example is selected or whether the descriptive response includes a specific word .
- the question item extracting means may further include a similar keyword recommending unit that receives the synonyms, synonyms, and related search terms of the sampling keywords input by the system administrator in cooperation with the portal site server and the dictionary server, .
- FIG. 1 is a conceptual diagram showing a basic operation of an online integrated management system according to the present invention
- FIG. 2 is a block diagram showing a configuration of an online integrated management system according to the present invention.
- FIG. 1 is a conceptual diagram showing a basic operation of an online integrated management system according to the present invention.
- a system server that performs integrated management of big data basically receives consumer information and sales information from a shopping mall server in cooperation with a shopping mall server, And to perform various analyzes based on the results. It is also possible to receive the questionnaire response directly from another consumer terminal so as to be included in the big data.
- the system according to the present invention collects and transmits various information related to electronic commerce from a shopping mall server or a consumer terminal, and can sample each consumer or a sales page according to a specific standard on the basis thereof, The base information is provided.
- the system server integrates a DB server, a web server, a mobile server, and the like.
- a system server manages a large data analysis from a system manager by managing a separate web page (a web site or a mobile site, , Or provide the analysis result, that is, the statistical data of the sampled group, and further guide the progress of the questionnaire through the consumer terminal and receive a response to the questionnaire. Interface basis.
- the system includes a system server and a client server and is included in a web site operated by the system server, and is transmitted to a shopping mall server through a communication network such as the Internet, wireless fidelity, 3G (3 generation)
- the system server collects and analyzes the questionnaire information, and transmits the collected questionnaire information to a system server, another advertisement company server, a research institute server, or the like, It goes without saying that means other than the means described above may be used for the implementation of the system according to the present invention.
- FIG. 2 is a block diagram showing the configuration of the online integrated management system of the present invention.
- the system of the present invention includes a consumer information collection module 100, a sales information collection module 200, a big data analysis module 400, and an advertisement matching module 500.
- the consumer information collection module 100 receives the consumer information from the shopping mall server in the state of having the consumer information DB 100a storing the consumer information and stores it in the consumer information DB 100a.
- the consumer information basically includes personal information including the age of a consumer, a residence area, and an ID, information on the number of visits to the shopping mall, time spent at the shopping mall, time of visiting the shopping mall, The time required from the start of the order to the completion of the order (payment)), and the number of times the sales page of the specific sales page and the number of times the sales page is shared with the social page managed by the consumer.
- the sales information collection module 200 includes a sales information DB for storing sales information related to each sales page managed by the shopping mall server, receives sales information related to a specific sale page from the shopping mall server, Wherein the sales information includes at least one of page identification information that is identification information of a specific sale page, an inflow path to the sale page, a number of times the sales page is visited, and sales The number of re-visits, which is a rate at which the consumer re-visits the same sales page, and the number of times the sales page is shared externally.
- the elements constituting the consumer information and the sales information are used as a reference in classifying and analyzing the consumer information in the big data analysis module 400.
- the big data analysis module 400 includes a consumer analysis unit 410 for analyzing consumer information, a sales page analysis unit 420 for analyzing sales information, and a linkage analysis unit 430 for linking and analyzing both do.
- the consumer analysis unit 410 calculates a consumer classification element based on the data of the consumer information DB 100a to generate a plurality of consumer groups, , Speed of payment completion, speed of purchase progress, comparison difficulty, and advertising contribution.
- the shopping activity is a numerical value of a consumer's activity in a shopping mall based on the number of visits to the shopping mall and the time spent in the shopping mall. Through this, consumers can judge whether they are actively engaged in e-commerce shopping mall activities. In addition, the shopping activity level can be classified based on a time zone in which the consumer visits the shopping mall.
- the purchasing efficiency is a numerical value of the number of purchases in comparison with the shopping activity index, and represents the ratio of purchasing in preparation for shopping mall visit activity. Accordingly, the purchasing pattern of the corresponding consumer can be deduced.
- the purchasing efficiency can be calculated by dividing the purchase efficiency by a specific period, and the purchase efficiency may be classified by time of day.
- the payment completion rate determines the level of utilization of the payment and discount means based on the time required from the start of the order process to the completion of the order (payment), the degree of familiarity, and the like. And it can be used as a measure of the degree of familiarity with the electronic commerce payment process.
- the comparative degree of worry is the number of sales of the other sales page in the similar product group other than the sales page in which the sales page for the product group similar to the purchase confirmed product is posted, Based on the time period from the first visit to the sales page to the purchase confirmation date, how many similar product sales pages are visited until the purchase decision is made, and the length of the trouble is calculated differently depending on how long it took.
- the advertising contribution is calculated on the basis of the number of times the sales page managed by the shopping mall is shared by the consumer as a social page managed by the consumer.
- the consumer analysis unit 410 extracts at least one or more consumer classification elements from the plurality of consumer classification elements, and distributes the consumers to a plurality of consumer groups based on the consumer identification information on the basis of a predetermined criterion And group them.
- the online integrated management of the present invention such as a consumer group having a high shopping activity level and a high advertising contribution, or a consumer group having a high degree of comparative difficulty and a high payment completion rate
- the system administrator of the system may receive a specific criterion as required or may be classified according to a predetermined criterion.
- the sales page analysis unit 420 calculates a sales classification element based on the data of the sales information DB 200a and generates a sales page group which is graded on the basis of the sales classification element. Popularity, sales efficiency, advertising efficiency, and topicality.
- the popularity is calculated based on the number of visits to a specific sales page
- the sales efficiency is a numerical value of the number of sales compared to the number of visits
- the advertisement efficiency is calculated based on the cost of the funnel and the number of visits corresponding to the cost Contrast efficiency can be shown.
- the topic is calculated on the basis of the number of re-visits and the number of external shares, and can be used as a data for inferring whether the corresponding sales page has a topic to the consumer.
- the sales page analyzing unit 420 extracts at least one of the plurality of sales classification elements from the plurality of sales classification elements, and based on the predetermined criteria, And classified into sales page groups. For example, it can be classified into a sales page group having a low advertising efficiency and a high popularity, a sales page group having high popularity and high popularity, a sales page group having low popularity and high sales efficiency, It can be used variously.
- the linkage analysis unit 430 analyzes at least one of the consumer classification elements and extracts at least one of the page classification elements and analyzes the relationship between the consumer group and the sales page group Analysis can proceed. That is, the probability that a consumer group having a comparatively high degree of difficulty purchases a sales product in a sales page group having a high sales efficiency or a matching rate of a sharing page between a consumer group having a high shopping activity level and a sales page group Can be analyzed.
- the online integrated management system of the present invention can provide efficient analysis data by analyzing big data in various aspects, and the analysis data is based on data represented by numerical values and graphs, but other types Statistics and other types of content.
- the above analysis data can be used as a basic data for establishing a more efficient strategy by being provided to a research institute that has to collect public opinion or a target company that wants to perform targeted advertisement against a provisional customer who is interested in a specific field .
- the advertisement matching module 500 includes a consumer matching unit 510 and a sales page matching unit 520.
- the consumer matching unit 510 matches the consumer group with a plurality of consumer advertisement contents based on the consumer classification element.
- the consumer advertisement contents include a push message, a coupon, discount information, product information, and the like.
- a consumer group having a fast payment completion rate may receive a one- And 10% discount coupons), and consumer groups with a slow payment completion can match other company coupon coupons (for example, coupons with a coupon of 5,000 won when participating in other companies' surveys) It can be applied variously.
- the sales page matching unit 520 matches the sales page group and a plurality of page advertisement contents based on the sales classification element.
- the page advertisement content may include a similar product sales page link icon, another company advertisement image, and the like.
- the matching of the sales page matching unit 520 may be performed by matching a sales page group having a high popularity with another company advertisement image and matching a sales page group having a high sales efficiency with a similar product sale page link icon, Various methods can be applied.
- the system of the present invention may achieve a predetermined object only by the above-described configuration.
- the system of the present invention may further include a questionnaire information collecting module 300 in order to further expand the types of big data, .
- the questionnaire information collecting module 300 includes a questionnaire providing unit 310 and a questionnaire response storing unit 320.
- the questionnaire providing unit 310 includes a query input unit 311 and a question entry Means 312 and question item provision means 313.
- the inquiry content input means 311 receives inquiry contents about the information to be obtained through a survey from the system manager and stores it in a separate question item DB.
- the content of the inquiry may be a content that can obtain a short-response response such as 'Where is the maker of the mobile phone (smartphone) you are currently using?', ) Response example. Or 'What is the manufacturer of the mobile phone (smartphone) you are currently using, what is your opinion of the product?', 'Please describe your opinion of the general payment method of the shopping mall' It is also possible to require a narrative response that includes the subjective opinion of the member.
- the question item provision means 313 transmits at least one of the question items stored in the question item DB to the consumer. That is, in order to input or transmit a response to the question by providing the question to the consumer, the method for transmitting the question item may include transmitting the question item through a web page operated by the shopping mall server or the system server It is also possible to use a method of directly transmitting to the consumer via a contact or a social page included in the personal information of the consumer.
- system may further include a similar item registration prevention means in order to ensure the uniqueness of each question item stored in the question item DB.
- the similar item entry prevention means 314 includes a similar item extraction unit and a preliminary item classification unit.
- the similar item extraction unit determines whether the query content inputted through the query content input unit 311 from the system administrator is similar to any one of the questionnaire items stored in the questionnaire DB, It extracts the question item as a similar item and provides it to the system administrator.
- similarity is determined by extracting a keyword extraction method, that is, a noun included in the query content as a similar keyword, and extracting a questionnaire including a specific number or more (preferably two or more) of nouns (similar keywords) It can be judged by a method of extracting whether there is an item or not.
- the like item extracting unit may additionally include a function of guiding the system administrator to recognize the similar items and to cancel the input of the inquiry contents after the similar items are extracted and provided.
- the preliminary item classifier classifies the query content into a preliminary item rather than a question item if the system administrator desires to input the query content even after confirming similar items by the similar item extraction unit,
- the items are preferably stored and managed separately.
- the preliminary item classified by the preliminary item classifier may be exposed to an unspecified number of users on an advertiser or other on-line advertisements together with the similar items so as to select one of the two items from the advertiser or users by clicking or the like
- a preliminary item recommendation registering unit that automatically stores the similar item items in the questionnaire item database if the recommendation count exceeds a predetermined level, while automatically deleting the similar item items from the questionnaire item DB.
- the questionnaire response storage unit 320 receives a response to the question item from the customer and classifies and stores the response in the customer information DB 100a and the sales information DB 200a.
- the questionnaire response storage unit 320 includes a selectable response input unit 321, And a narrative response input means 322.
- the optional response input means 321 is designed to be able to substitute a response to the question item by selectively inputting any of the response examples when the question item including the response example is transmitted, (322) allows a response to be written in a text input manner to a question item requiring a narrative response.
- the questionnaire response storage unit 320 includes both the response type input unit 321 and the response type input unit 322, it is possible to collect opinions of members through various types of questionnaires in various ways.
- the consumer analysis unit 410 may further include a first sampling unit 411 and a second sampling unit 412.
- the primary sampling means 411 generates the primary group by extracting the consumers according to a predetermined criterion for the two or more consumer classification elements in the consumer information as described in the above description of the consumer analysis unit 410 .
- the second sampling means 412 analyzes the response of the consumers in the first group to classify the responses into two or more groups and re-extracts the consumers in the first group based on the responses to generate a second group. (1), and a response analyzing means 412 (2).
- the questionnaire question extracting means 412 (1) and the response analyzing means 412 (2) are provided for analyzing the responses of the consumers according to the extracted question items. do.
- the survey keyword extracting means 412 (1) receives a sampling keyword from a system manager or the like and extracts a question item based on the sampling keyword.
- the sampling keyword is used for extracting a plurality of members subscribed to the system according to the present invention, If you enter sampling keywords such as 'mobile phone' and 'function' as basic keywords for sampling, you will see 'mobile phone' and 'function' Allow at least one question item containing keywords to be extracted. That is, the sampling keyword functions as a keyword that can search the questionnaire DB, and not only the questionnaire items in the questionnaire DB but also the questionnaire responses in the consumer information DB 100a and the sales information DB 200a It is also possible to search for a target.
- the question keyword item extracting unit 412 (1) may further include a similar keyword recommendation unit 412 (1) -1 in order to prevent the system administrator from missing a question item to be extracted as much as possible.
- the similar keyword recommendation unit 412 (1) -1 receives the synonyms and synonyms of the sampling keywords input by the system manager in a state of being linked with a dictionary server included in a portal site server such as Naver, Yahoo, or Google It is based on displaying to the system administrator.
- a dictionary server included in a portal site server such as Naver, Yahoo, or Google It is based on displaying to the system administrator.
- an associated keyword of the sampling keyword may be received and displayed to the system administrator in cooperation with the portal site server.
- the system administrator can present various keywords that can be derived from the sampling keywords such as synonyms, synonyms, and related search terms of the sampling keywords inputted by the system administrator, so that the system administrator can use the keywords as a reference for creating the sampling keywords.
- This allows system administrators to write more comprehensive sampling keywords, so that as many of the intended question items or survey responses as possible are searched and reflected in the sampling.
- the response analyzing means 412 (2) classifies and extracts the consumers according to the answer to the extracted question item. That is, a consumer in the first group differentially extracts and creates a second group according to the content of the input response to the question "What kind of basic cosmetics do you consider most important?".
- the response analysis means 412 (2) analyzes the responses of the members in the primary group and classifies them into two or more. For example, the question item is classified according to the type of objective response such as 'skin' and 'cream', that is, whether or not a specific response example is selected.
- the response analyzing unit 412 (2) classifies the members into at least two or more according to whether or not the specific response example is selected as described above in order to more variously analyze the responses of the members, And classifies the member into at least two depending on whether or not the specific word is included.
- the analysis of the narrative response may be performed by determining whether a specific word designated by the system administrator is included in the narrative response created by the member using the keyword extraction method.
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Abstract
Description
Claims (8)
- 쇼핑몰 서버로부터 소비자의 아이디 및 연락처를 포함하는 소비자 식별정보와, 소비자의 연령, 거주지역을 포함하는 개인 정보, 상기 소비자의 쇼핑몰 방문수, 쇼핑몰에 머문 시간, 쇼핑몰을 방문하는 시간대, 구매건수 및 주문결제 소요 시간을 포함하는 소비자 정보를 전송받아 소비자 정보 DB에 저장하는 소비자정보 수집 모듈;쇼핑몰 서버로부터 특정 판매 페이지의 식별 정보인 페이지 식별 정보와, 상기 판매 페이지까지의 유입경로, 상기 판매 페이지의 방문횟수 및, 상기 판매 페이지에 게시된 판매 제품의 판매횟수를 포함하는 판매 정보를 전송받아 판매 정보 DB에 저장하는 판매정보 수집 모듈; 및상기 소비자 정보 DB의 데이터를 기반으로 쇼핑활동도, 구매효율도 및 결제완료속도를 포함하는 소비자 분류 요소를 산출하여 이에 따라 복수의 소비자 그룹을 생성하는 소비자 분석부와, 상기 판매 정보 DB의 데이터를 기반으로 상기 판매 페이지의 인기도, 판매효율도, 광고효율도를 포함하는 판매 분류 요소를 산출하고 이를 기준으로 등급화한 판매 페이지 그룹을 생성하는 판매 페이지 분석부와 상기 소비자 그룹과 상기 판매 페이지 그룹 간 요소별 관계를 분석하는 연계 분석부를 구비한 빅데이터 분석 모듈;상기 소비자 그룹과 복수의 소비자용 광고 컨텐츠를 상기 소비자 분류 요소를 기준으로 매칭하는 소비자 매칭부와, 상기 판매 페이지 그룹과 복수의 페이지용 광고 컨텐츠를 상기 판매 분류 요소를 기준으로 매칭하는 판매 페이지 매칭부를 포함하는 매칭 모듈;을 포함하는 것을 특징으로 하는 온라인 통합 관리 시스템.
- 제 1 항에 있어서,상기 소비자 정보는,특정 판매 페이지의 방문 내역, 판매 페이지를 상기 소비자가 관리하는 소셜 페이지로 공유한 횟수 중 하나 이상을 더 포함하고,상기 소비자 분석부는 상기 소비자 분류 요소로서,구매 확정 이전에 구매 확정 상품과 유사한 상품군에 대한 타 판매 페이지 방문수 및 상기 구매 확정 상품의 판매 페이지 또는 상기 타 판매 페이지 중 어느 하나에 최초 방문한 시점부터 구매 확정 시점까지의 소요 기간을 기반으로 하는 비교고민도와, 판매 페이지를 상기 소비자가 관리하는 소셜 페이지로 공유한 횟수를 기반으로 하는 광고기여도 중 하나 이상을 더 산출하는 것을 특징으로 하는 온라인 통합 관리 시스템.
- 제 1 항에 있어서,상기 판매 정보는,상기 소비자가 동일한 상기 판매 페이지를 재방문하는 비율인 재방문수와, 상기 판매 페이지가 외부로 공유된 횟수인 외부 공유수 중 하나 이상을 더 포함하고,상기 판매 페이지 분석부는 상기 판매 분류 요소로서,상기 재방문수와 상기 외부 공유수를 기반으로 화제도를 산출하는 것을 특징으로 하는 온라인 통합 관리 시스템.
- 제 1 항에 있어서,상기 시스템은,시스템 관리자로부터 소비자에 대한 질의 내용 또는 판매 제품 및 판매 페이지에 대한 질의 내용을 입력받아 설문 문항을 생성 및 저장하고, 상기 소비자에게 상기 설문 문항 중 적어도 하나를 전송하는 설문 제공부와,상기 소비자로부터 상기 설문 문항에 대한 응답을 입력받아 상기 소비자 정보 DB 및 상기 판매 정보 DB에 분류 저장하는 설문 응답 저장부를 구비한 설문 정보 수집 모듈;을 추가로 포함하는 것을 특징으로 하는 온라인 통합 관리 시스템.
- 제 4 항에 있어서,상기 소비자 분석부는,상기 소비자 정보에서 둘 이상의 상기 소비자 분류 요소에 대한 소정의 기준에 따라 상기 소비자를 추출하여 1차 그룹을 생성하는 1차 샘플링 수단과,상기 1차 그룹 내 상기 소비자들의 특정 문항에 대한 상기 응답을 분석하여 둘 이상으로 분류하고 이를 기반으로 상기 1차 그룹 내 상기 소비자들을 재추출하여 2차 그룹을 생성하는 2차 샘플링 수단을 포함하는 것을 특징으로 하는 온라인 통합 관리 시스템.
- 제 5 항에 있어서,상기 2차 샘플링 수단은,시스템 관리자로부터 샘플링 키워드를 입력받고 이를 기반으로 설문 문항을 추출하는 설문 문항 추출 수단과,추출된 상기 설문 문항에 대한 응답에 따라 상기 소비자들을 분류 및 추출하여 2차 그룹을 생성하는 응답 분석 수단을 포함하는 것을 특징으로 하는 온라인 통합 관리 시스템.
- 제 6 항에 있어서,상기 설문 응답 저장부는,상기 설문 문항에 대한 복수 개의 응답 예시를 제시한 상태에서 적어도 하나의 응답 예시를 선택 입력받는 선택형 응답과, 상기 설문 문항에 대한 상기 소비자의 의견을 텍스트 입력 방식으로 입력받는 서술형 응답을 모두 입력받을 수 있도록 하고,상기 응답 분석 수단은,특정 응답 예시의 선택 여부에 따라 또는 상기 서술형 응답이 특정 단어를 포함하는지 여부에 따라 상기 소비자를 적어도 둘 이상으로 분류하는 것을 특징으로 하는, 온라인 통합 관리 시스템.
- 제 6항에 있어서,상기 설문 문항 추출 수단은,포털 사이트 서버 및 사전 서버와 연동된 상태에서 상기 시스템 관리자가 입력한 샘플링 키워드의 동의어, 유의어 및 연관 검색어를 전송받아 상기 시스템 관리자에게 제공하는 유사 키워드 추천부를 추가로 포함하는 것을 특징으로 하는, 온라인 통합 관리 시스템.
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