WO2019041826A1 - 断点名单的清洗方法、装置、存储介质和服务器 - Google Patents

断点名单的清洗方法、装置、存储介质和服务器 Download PDF

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Publication number
WO2019041826A1
WO2019041826A1 PCT/CN2018/083304 CN2018083304W WO2019041826A1 WO 2019041826 A1 WO2019041826 A1 WO 2019041826A1 CN 2018083304 W CN2018083304 W CN 2018083304W WO 2019041826 A1 WO2019041826 A1 WO 2019041826A1
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list
breakpoint
inferior
target
attribute
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PCT/CN2018/083304
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English (en)
French (fr)
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徐光飞
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平安科技(深圳)有限公司
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

Definitions

  • the present application relates to the field of computer technologies, and in particular, to a method, an apparatus, a storage medium, and a server for cleaning a breakpoint list.
  • the breakpoint list refers to the data that the user performs browsing and other related operations on the sales website, and the transaction is not completed.
  • the back-end system collects similar data, called a breakpoint list, and then provides these breakpoint lists to the sales agents for follow-up to facilitate the users in the breakpoint list to complete the purchase or transaction.
  • the embodiment of the present application provides a method, a device, a storage medium, and a server for cleaning a breakpoint list, which are used to solve the problem that a poor quality breakpoint list is allocated to a sales agent, resulting in a low sales success rate.
  • a first aspect of the embodiments of the present application provides a method for cleaning a breakpoint list, including:
  • each target breakpoint list includes more than one list attribute
  • the filtered target breakpoint list is removed from the list of target breakpoints to be assigned to the sales agent.
  • a second aspect of the embodiments of the present application provides a cleaning device for a breakpoint list, including:
  • a breakpoint list obtaining module configured to obtain each target breakpoint list to be allocated to a sales agent, and each target breakpoint list includes one or more list attributes;
  • a first list screening module configured to filter, from the respective target breakpoint lists, a target breakpoint list that meets all inferior common attributes of the inferior list library, where the inferior common attribute is from all the breakpoint lists in the inferior list library The individual list attributes are determined together;
  • a poor list warehousing module configured to add the filtered target breakpoint list to the inferior list library
  • the inferior list culling module is configured to remove the filtered target breakpoint list from the list of target breakpoints to be allocated to the sales agent.
  • a third aspect of embodiments of the present application provides a computer readable storage medium storing computer readable instructions that, when executed by a processor, implement the breakpoint list described above The steps of the cleaning method.
  • a fourth aspect of the embodiments of the present application provides a server, including a memory, a processor, and computer readable instructions stored in the memory and executable on the processor, the processor executing the computer The following steps are implemented when the instructions are readable:
  • each target breakpoint list includes more than one list attribute
  • the filtered target breakpoint list is removed from the list of target breakpoints to be assigned to the sales agent.
  • each target breakpoint list to be allocated to a sales agent is obtained, and each target breakpoint list includes one or more list attributes; and then, the list of each target breakpoint is selected to meet the inferior list.
  • a list of target breakpoints of all the inferior common attributes of the library, the inferior common attribute being jointly determined by each list attribute of all the breakpoint lists in the inferior list library; and then adding the filtered target list of the target points to the The inferior list library is described; finally, the filtered target breakpoint list is removed from the list of target breakpoints to be allocated to the sales agent.
  • the present application can accurately remove the list of inferior breakpoints from the list of breakpoints to be allocated, avoid assigning a list of inferior breakpoints to sales agents, help sales agents save follow-up time and increase sales success rate, thereby increasing sales agents.
  • Business conversion rate reducing the number of complaints and complaints from relevant users.
  • FIG. 1 is a flow chart of an embodiment of a method for cleaning a breakpoint list according to an embodiment of the present application
  • FIG. 2 is a schematic flowchart of a method for cleaning a breakpoint list in an application scenario according to an embodiment of the present invention
  • FIG. 3 is a schematic flowchart of a non-inferior breakpoint list in a low-quality list database in a cleaning scenario of a method for cleaning a breakpoint list in an application scenario;
  • FIG. 4 is a structural diagram of an embodiment of a cleaning device for a breakpoint list according to an embodiment of the present application
  • FIG. 5 is a schematic diagram of a server according to an embodiment of the present application.
  • an embodiment of a method for cleaning a breakpoint list in an embodiment of the present application includes:
  • the system collects the operation information of the users and generates a list of each breakpoint.
  • a list of inferior breakpoints usually has a certain commonality, which is referred to as a poor common attribute in this embodiment.
  • These inferior common attributes are often missing one or some list attributes in a breakpoint list, or have some negative list attributes (for example, a user's criminal record in a breakpoint list), or a list attribute with some errors. ,and many more.
  • the first breakpoint list has a negative list attribute
  • the second power outage list does not have the negative list attribute.
  • the other list attributes are the same as the first breakpoint list.
  • the first breakpoint is known.
  • the list is worse than the second breakpoint list.
  • the above-mentioned inferior common attributes such as "the lack of one or some list attributes” and “list attributes with certain errors” are criteria for determining whether a breakpoint list is sufficiently inferior. Therefore, the purpose of this embodiment is to filter out and eliminate the list of target breakpoints that are sufficiently inferior or absolutely inferior from the target breakpoint lists to be allocated to the sales agents by using these inferior common attributes.
  • the target breakpoint list may include one, two or more of the list attributes listed below; for example, the list attribute is a phone number, a license plate number, a frame number, an engine. No., quoted, insured.
  • the above-mentioned "quoted” attribute means that when the user operates on the vehicle sales website, the vehicle sales website has provided the quotation information of a certain automobile insurance according to the operation of the user, for example, the quotation page of the automobile insurance A is displayed.
  • the above-mentioned "insured” list attribute means that the user has completed at least one insurance on the vehicle sales website. Since such users are regarded as "old customers", the list of "insured” is viewed. Do the key attribute information.
  • the list attribute of the target breakpoint list may also be expressed from the reverse side, or may be a negative list attribute.
  • the list attribute is unquoted, uninsured, criminal record, non-integrity record, and many more.
  • the list attribute of the target breakpoint list can also be "empty". That is, each target breakpoint list is preset with n list attribute items, and n list attribute items should be filled with n list attributes respectively. However, in the list of target breakpoints collected by the system, most of the list attributes included in the list are less than n. Therefore, if a target breakpoint list is filled with the values of k specific list attributes, the value of the other nk list attributes is "air”. It can be understood that the list attribute of the "empty" value also belongs to the list attribute of the target list. When screening the list of inferior breakpoints, the more the list attribute of the "empty" value can be considered, the worse the corresponding list of breakpoints is. .
  • the system presets a list of inferior lists, which is used to collect and filter out the list of inferior breakpoints, that is, the list of target breakpoints that meet all inferior common attributes.
  • the inferior common attributes are determined by the list attributes of all the breakpoint lists in the inferior list. It can be understood that since the list of breakpoints in the inferior list library is a list of breakpoints that are sufficiently inferior or absolutely inferior, the inferior common attribute determined by the list attributes of all the list of breakpoints can be regarded as inferior breakpoints.
  • the common characteristics of the list, so that the target list can be screened through these inferior common attributes, and the list of target breakpoints that meet all of these inferior common attributes is considered to be a list of inferior breakpoints.
  • the list attribute of the breakpoint list in the inferior list library may be a positive list attribute, a negative list attribute, a list attribute of an "empty" value, etc., as described above, and will not be described herein.
  • the screening of the inferior breakpoint list in addition to the above-mentioned inferior common attribute, can also determine whether the target breakpoint list has the necessary common attribute, and if a target breakpoint list does not meet the necessary common attribute, it can be considered as
  • the list of target breakpoints is a list of breakpoints that are bound to be unqualified, thus treating them as a list of inferior breakpoints. Therefore, in this embodiment, if the sales website is a car insurance sales website, before the filtered target list of the breakpoints is added to the inferior list, the non-conformity may be selected from the target breakpoint lists.
  • Integrity means that the target breakpoint list is required to have the necessary list attributes
  • Consistency means that there is no conflict between each list attribute of the target breakpoint list, or each list attribute of the target breakpoint list does not conflict with each list attribute of the historical breakpoint list.
  • the target breakpoint list is first filtered by the necessary common attribute, and the target breakpoint list that does not meet the necessary common attribute is selected from the list; then, the unsuitable common attribute is used for other unfiltered.
  • the target breakpoint list is further screened, and a list of target breakpoints that meet the inferior common attributes is selected, which can make the screening level more distinct and improve the screening efficiency.
  • the filtered target breakpoint list may be added to the inferior list library. It can be understood that by continuously adding a new list of inferior breakpoints (ie, the selected target breakpoint list) to the inferior list library, the base of the breakpoint list in the inferior list library can be made larger and larger, thereby It is beneficial to update and optimize the inferior common attributes. The update and optimization of inferior common attributes will be described below.
  • the system may jointly generate a target breakpoint list according to the first breakpoint list data and the second breakpoint list data, and the target breakpoint list is all for the same user, but the difference between the two breakpoint list data is different. . Therefore, in the case of the above, before the step 103, if the selected target breakpoint list in the target breakpoint list has more than two consecutive breakpoint list data, the two or more juxtapositions may be retained.
  • the breakpoint list data has a minimum number of breakpoint list data, and excludes other breakpoint list data in the same target breakpoint list. Therefore, when step 103 is performed, a breakpoint list data with the least amount of data in the target breakpoint list is added to the inferior list library. It can be seen that the less the amount of data, the inferior quality of the list of breakpoints, which can ensure that the list of breakpoints in the inferior list is sufficiently inferior, thereby improving the accuracy of the screening of inferior common attributes of the inferior list.
  • the filtered target breakpoint list is removed from the list of target breakpoints to be allocated to the sales agent.
  • the filtered target breakpoint list can be removed from the target breakpoint list to be allocated to the sales agent, so as to avoid the inferior quality.
  • the point list is assigned to the sales agent, which is equivalent to improving the overall quality of the target breakpoint list assigned to the sales agent, and improving the success rate of the sales agent to follow up the target breakpoint list.
  • the update and optimization of the inferior common attribute as shown in FIG. 2, after performing step 103, further includes:
  • the inferior list library has four different categories of list attributes d1, d2, d3, and d4. Any combination of d1, d2, d3, and d4 is performed to obtain each combination attribute, such as "d1+d2", “d3+d4", "d1+d2+d3", and the like.
  • the common rate mentioned here is the proportion of the breakpoint list with a certain combination attribute in all the breakpoint lists, and the ratio is the common rate of the certain combined attribute. For example, for the combination attribute of "d1+d2", if there are a total of i breakpoint lists with two list attributes of d1 and d2, and a list of j breakpoints in the list of bad lists, the combination of "d1+d2" The first ratio corresponding to the attribute is i/j.
  • the combined attribute of the first ratio of each of the combined attributes exceeding a preset ratio threshold may be determined as the inferior list library.
  • New inferior shared attributes It can be understood that among these combination attributes, the common rate of individual combination attributes is particularly high. When these common rate are higher than the preset ratio threshold, it can be considered that these individual combination attributes are all breakpoint lists in the inferior list library. The common attribute, so it can be identified as a new inferior common attribute. It should be noted that the new inferior common attribute is generally not the same as the existing inferior common attribute. If the individual combined attribute is the same as the existing inferior common attribute, it is not determined to be inferior common attribute.
  • the cleaning method of the breakpoint list provided in this embodiment may further include:
  • the filtered breakpoint list that does not meet all the inferior common attributes is removed from the inferior list library.
  • the above-mentioned periodicity may be specifically monthly, weekly or daily, which is not limited herein.
  • a list of breakpoints that do not meet all of the inferior common attributes is selected from the list of breakpoints in the inferior list library, and it can be considered that the list of breakpoints screened here is a list of non-inferior breakpoints (or Think it is not good enough).
  • step 302 after filtering out the list of non-inferior breakpoints, it is removed from the inferior list library, thereby realizing regular data maintenance on the inferior list library, and maintaining the inferior purity of the list of inferior list libraries.
  • the foregoing steps 301 and 302 it may be further determined whether the number of the breakpoint list in the inferior list library exceeds a preset number threshold, and if yes, perform the above steps 301 and 302, and if not, the inferior list library
  • the cleaning of the non-inferior breakpoint list of steps 301 and 302 above is performed. Understandably, cleaning the list of non-inferior breakpoints in the inferior list library is meaningful only when the amount of data in the inferior list library is large enough, because only when there are enough breakpoint lists in the inferior list library, The poor quality common attribute corresponding to the inferior list library is accurate enough to distinguish between the inferior breakpoint list and the non-inferior breakpoint list.
  • each target breakpoint list to be allocated to a sales agent is obtained, and each target breakpoint list includes one or more list attributes; and then, the list of each target breakpoint is selected to be inferior to the list a list of target breakpoints of all inferior common attributes, the inferior common attributes being jointly determined by respective list attributes of all breakpoint lists in the inferior list library; then, the filtered target breakpoint list is added to the Inferior list library; Finally, the filtered target breakpoint list is removed from the list of target breakpoints to be assigned to the sales agent.
  • the present application can accurately remove the list of inferior breakpoints from the list of breakpoints to be allocated, avoid assigning a list of inferior breakpoints to sales agents, help sales agents save follow-up time and increase sales success rate, thereby increasing sales agents.
  • Business conversion rate reducing the number of complaints and complaints from relevant users.
  • the above mainly describes a cleaning method for a breakpoint list, and a cleaning device for a breakpoint list will be described in detail below.
  • a cleaning device for a breakpoint list includes:
  • the breakpoint list obtaining module 401 is configured to obtain each target breakpoint list to be allocated to the sales agent, and each target breakpoint list includes one or more list attributes;
  • a first list screening module 402 configured to filter, from the respective target breakpoint lists, a target breakpoint list that meets all inferior common attributes of the inferior list library, where the inferior common attribute is from all breakpoints in the inferior list library
  • the list attributes of the list are jointly determined
  • the inferior list warehousing module 403 is configured to add the filtered target breakpoint list to the inferior list library;
  • the inferior list culling module 404 is configured to remove the filtered target breakpoint list from each target breakpoint list to be allocated to the sales agent.
  • the cleaning device of the breakpoint list may further include:
  • An attribute combination module configured to arbitrarily combine different categories of list attributes of all the breakpoint lists in the inferior list to obtain each combination attribute, and one combination attribute includes one or more different categories of list attributes;
  • a proportional statistics module configured to perform, respectively, performing, respectively: performing, by each of the combination attributes, a first proportion of the list of breakpoints in the inferior list library that meets the combined attribute in the list of all the breakpoints;
  • a new common attribute determining module configured to determine, as the new inferior common attribute of the inferior list library, the combined attribute of the first ratio of each of the combined attributes exceeding a preset ratio threshold.
  • the cleaning device of the breakpoint list may further include:
  • a periodic screening module configured to periodically filter a list of breakpoints that do not meet all of the inferior common attributes from the list of breakpoints of the inferior list library
  • the cleaning device of the breakpoint list may further include:
  • a second list screening module configured to filter, from the list of each target breakpoints, a target breakpoint list that does not meet a preset necessary common attribute
  • the necessary common attribute includes at least one of the following attributes:
  • Integrity means that the target breakpoint list is required to have the necessary list attributes
  • Consistency means that there is no conflict between each list attribute of the target breakpoint list, or each list attribute of the target breakpoint list does not conflict with each list attribute of the historical breakpoint list.
  • the cleaning device of the breakpoint list may further include:
  • a list data retention module configured to retain data of the two or more parallel breakpoint list data if the same target breakpoint list in the filtered target list has more than two consecutive breakpoint list data The least one breakpoint list data, and the other breakpoint list data in the same target breakpoint list is excluded.
  • the computer readable instructions 52 may be partitioned into one or more modules/units that are stored in the memory 51 and executed by the processor 50, To complete this application.
  • the one or more modules/units may be a series of computer readable instruction segments capable of performing a particular function for describing the execution of the computer readable instructions 52 in the server 5.
  • the server 5 can be a computing device such as a local server or a cloud server.
  • the server may include, but is not limited to, a processor 50, a memory 51. It will be understood by those skilled in the art that FIG. 5 is merely an example of the server 5 and does not constitute a limitation of the server 5, and may include more or less components than those illustrated, or combine some components, or different components, such as
  • the server may also include an input and output device, a network access device, a bus, and the like.
  • the processor 50 can be a central processing unit (Central Processing Unit, CPU), can also be other general purpose processors, digital signal processors (DSP), application specific integrated circuits (Application Specific Integrated Circuit (ASIC), Field-Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic device, discrete hardware components, etc.
  • the general purpose processor may be a microprocessor or the processor or any conventional processor or the like.
  • the memory 51 may be an internal storage unit of the terminal device 5, such as a hard disk or a memory of the terminal device 5.
  • the memory 51 may also be an external storage device of the terminal device 5, such as a plug-in hard disk equipped on the terminal device 5, a smart memory card (SMC), a Secure Digital (SD) card, and a flash memory card (Flash). Card) and so on.
  • the memory 51 may also include both an internal storage unit of the terminal device 5 and an external storage device.
  • the memory 51 is used to store the computer readable instructions and other programs and data required by the terminal device.
  • the memory 51 can also be used to temporarily store data that has been output or is about to be output.
  • each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.
  • the above integrated unit can be implemented in the form of hardware or in the form of a software functional unit.
  • the integrated unit if implemented in the form of a software functional unit and sold or used as a standalone product, may be stored in a computer readable storage medium.
  • the present application implements all or part of the processes in the foregoing embodiments, and may also be implemented by computer readable instructions, which may be stored in a computer readable storage medium.
  • the computer readable instructions when executed by a processor, may implement the steps of the various method embodiments described above.
  • the computer readable instructions comprise computer readable instruction code, which may be in the form of source code, an object code form, an executable file or some intermediate form or the like.
  • the computer readable medium can include any entity or device capable of carrying the computer readable instruction code, a recording medium, a USB flash drive, a removable hard drive, a magnetic disk, an optical disk, a computer memory, a read only memory (ROM, Read-Only) Memory), random access memory (RAM, Random) Access Memory), electrical carrier signals, telecommunications signals, and software distribution media.
  • ROM Read Only memory
  • RAM Random Access Memory
  • electrical carrier signals telecommunications signals
  • telecommunications signals and software distribution media. It should be noted that the content contained in the computer readable medium may be appropriately increased or decreased according to the requirements of legislation and patent practice in a jurisdiction, for example, in some jurisdictions, according to legislation and patent practice, computer readable media Does not include electrical carrier signals and telecommunication signals.

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Abstract

本申请适用于计算机技术领域,提供了一种断点名单的清洗方法、装置、存储介质和服务器,用于解决将劣质断点名单分配给销售坐席导致销售成功率低下的问题。本申请提供的方法包括:获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;将筛选出的所述目标断点名单添加至所述劣质名单库;将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。

Description

断点名单的清洗方法、装置、存储介质和服务器
本申请要求于2017年08月28日提交中国专利局、申请号为201710751847.7、发明名称为“断点名单的清洗方法、存储介质和服务器”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。
技术领域
本申请涉及计算机技术领域,尤其涉及一种断点名单的清洗方法、装置、存储介质和服务器。
背景技术
目前,销售网站上一般会收集用户的断点名单,以求从中挖掘出潜在的销售客户。断点名单是指用户在销售网站上进行浏览等相关操作,且最终未完成交易的数据。例如,在车险销售网站上,车主想知道车险报价,在车险销售网站上录入姓名、车牌、手机等信息进行报价,但并未进行后续的投保操作。后台系统会将类似的数据采集出来,称之为断点名单,后续将这些断点名单提供给销售坐席进行跟进,以促成断点名单中的用户完成购买或交易。
然而,这些收集来的断点名单数据量巨大,且存在大量的劣质断点名单,例如缺少必要信息、信息缺乏真实性等,这些劣质断点名单分配给销售坐席后,不但占用销售坐席大量的跟进时间,而且往往销售成功率低下,难以实现业务转化,甚至可能引起相关用户的抱怨和投诉。
技术问题
本申请实施例提供了一种断点名单的清洗方法、装置、存储介质和服务器,用于解决将劣质断点名单分配给销售坐席导致销售成功率低下的问题。
技术解决方案
本申请实施例的第一方面,提供了一种断点名单的清洗方法,包括:
获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
将筛选出的所述目标断点名单添加至所述劣质名单库;
将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
本申请实施例的第二方面,提供了一种断点名单的清洗装置,包括:
断点名单获取模块,用于获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
第一名单筛选模块,用于从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
劣质名单入库模块,用于将筛选出的所述目标断点名单添加至所述劣质名单库;
劣质名单剔除模块,用于将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
本申请实施例的第三方面,提供了一种计算机可读存储介质,所述计算机可读存储介质存储有计算机可读指令,所述计算机可读指令被处理器执行时实现上述的断点名单的清洗方法的步骤。
本申请实施例的第四方面,提供了一种服务器,包括存储器、处理器以及存储在所述存储器中并可在所述处理器上运行的计算机可读指令,所述处理器执行所述计算机可读指令时实现如下步骤:
获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
将筛选出的所述目标断点名单添加至所述劣质名单库;
将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
有益效果
本申请实施例中,首先,获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;然后,从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;接着,将筛选出的所述目标断点名单添加至所述劣质名单库;最后,将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。这样,不仅可以将待分配的断点名单中的劣质断点名单剔除,且同时将这些筛选出的劣质断点名单添加至劣质名单库中,使得劣质名单库的劣质共有属性后续可以得到更新,可知,随着劣质名单库中断点名单数量的增加,由劣质名单库中所有断点名单的各个名单属性共同确定的这些劣质共有属性可以得到优化,筛选劣质断点名单更加准确。因此,本申请可以准确地将劣质断点名单从待分配的断点名单中剔除,避免将劣质断点名单分配给销售坐席,帮助销售坐席节省跟进时间和提高销售成功率,进而提高销售坐席的业务转化率,减少相关用户抱怨和投诉的情况。
附图说明
图1为本申请实施例中一种断点名单的清洗方法一个实施例流程图;
图2为本申请实施例中一种断点名单的清洗方法关于劣质共有属性的更新和优化在一个应用场景中的流程示意图;
图3为本申请实施例中一种断点名单的清洗方法定期清洗劣质名单库中的非劣质断点名单在一个应用场景中的流程示意图;
图4为本申请实施例中一种断点名单的清洗装置一个实施例结构图;
图5为本申请一实施例提供的服务器的示意图。
本发明的实施方式
以下描述中,为了说明而不是为了限定,提出了诸如特定系统结构、技术之类的具体细节,以便透彻理解本申请实施例。然而,本领域的技术人员应当清楚,在没有这些具体细节的其它实施例中也可以实现本申请。在其它情况中,省略对众所周知的系统、装置、电路以及方法的详细说明,以免不必要的细节妨碍本申请的描述。
为了说明本申请所述的技术方案,下面通过具体实施例来进行说明。
请参阅图1,本申请实施例中一种断点名单的清洗方法一个实施例包括:
101、获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
本实施例中,当用户在销售网站上进行相关操作之后,最后又没有完成交易的,系统会将这些用户的操作信息收集起来,生成各个断点名单。在将这些断点名单分配至销售坐席之前,需要将这些断点名单中的劣质断点名单剔除,尽可能保证分配给销售坐席的断点名单均为非劣质的断点名单。这是因为,例如在车险销售网站上,当车险销售网站的访客量巨大时,系统实时收集到的断点名单的数据非常巨大,而销售坐席的处理量或者任务容量是有限的。因此,剔除劣质断点名单,将非劣质的断点名单提供给销售坐席进行处理,可以有效地提高销售坐席对这些断点名单的业务转化率,进而提升车险销售的业绩。
可以理解的是,一般来说,一个劣质的断点名单通常具有一定的共性,本实施例中称为劣质共有属性。这些劣质共有属性往往是一个断点名单中缺少某个或某些名单属性、或者具有某些负面的名单属性(比如,一个断点名单中用户的犯罪记录)、或者具有某些错误的名单属性,等等。显然,若第一个断点名单具有一个负面的名单属性,第二个断电名单不具有该负面的名单属性,其它名单属性与第一个断点名单的相同,可知,第一个断点名单相比第二个断点名单更劣质。同理,上述的“缺少某个或某些名单属性”、“具有某些错误的名单属性”等劣质共有属性均为判定一个断点名单是否足够劣质的标准。因此,本实施例的目的是通过这些劣质共有属性来从上述的待分配给销售坐席的各个目标断点名单筛选出足够劣质或绝对劣质的目标断点名单,并将其剔除。
具体地,在车险销售网站方面,所述目标断点名单可以包括以下列举的名单属性中的一个、两个或多个;比如,所述名单属性为电话号码、车牌号、车架号、发动机号、已报价、已投保。上述的“已报价”这一名单属性是指用户在车辆销售网站上操作时,车辆销售网站已根据用户的操作提供了某个车险的报价信息,例如展示了车险A的报价页面。上述的“已投保”这一名单属性是指用户在车辆销售网站上已经完成过至少一次的投保,由于这类用户算是“老客户”的一种,因此将“已投保”这一名单属性看做重点的属性信息。
另一方面,需要说明的是,目标断点名单的名单属性也可以从反面进行表达,或者为负面的名单属性,比如,所述名单属性为未报价、未投保、犯罪记录、非诚信记录,等等。
特别地,目标断点名单的名单属性还可以为“空”。即,每个目标断点名单预设了n个名单属性项,n个名单属性项中理应分别填入n个名单属性。但系统收集回来的这些目标断点名单中,往往其包含的名单属性大多小于n个,因此若一个目标断点名单中填入k个具体名单属性的值,则另外n-k个名单属性的值为“空”。可以理解的是,“空”值的名单属性也属于该目标断定名单的名单属性,在筛选劣质断点名单时,可以认为“空”值的名单属性越多,则对应的断点名单越劣质。
102、从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
本实施例中,系统预先设置了劣质名单库,该劣质名单库用于收集筛选出的劣质的断点名单,也即符合所有劣质共有属性的目标断点名单。在一个劣质名单库中,其劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定。可以理解的是,由于劣质名单库中的断点名单均为足够劣质或者绝对劣质的断点名单,因此由所有这些断点名单的各个名单属性共同确定的劣质共有属性,可以认为是劣质断点名单的共性特征,从而可以通过这些劣质共有属性对目标断定名单进行筛选,认为符合所有这些劣质共有属性的目标断点名单为劣质的断点名单。
其中,劣质名单库中的断点名单的名单属性可以为正面的名单属性、负面的名单属性、“空”值的名单属性等,如上面内容所述,此处不再赘述。
进一步地,劣质断点名单的筛选,除了通过上述的劣质共有属性以外,还可以判断这些目标断点名单是否具有必要的共有属性,如果某个目标断点名单不符合必要共有属性,可以认为该目标断点名单为必然不合格的断点名单,从而将其视为劣质断点名单。因此,本实施例中,若销售网站为车险销售网站,在将筛选出的所述目标断点名单添加至所述劣质名单库之前,还可以从所述各个目标断点名单中筛选出不符合预设的必要共有属性的目标断点名单。其中,所述必要共有属性包括以下属性中的至少一个:
完整性,是指要求所述目标断点名单具备必要的名单属性;
唯一性,是指要求所述目标断点名单的名单属性中记载的车辆仅处于一个用户的名下;
合法性,是指要求所述目标断点名单的名单属性符合预设的格式要求;
权威性,是指要求所述目标断点名单的名单属性的来源合法;
一致性,是指要求所述目标断点名单的各个名单属性之间不存在冲突,或者所述目标断点名单的各个名单属性与历史断点名单的各个名单属性不存在冲突。
可以理解的是,本实施例中,先通过必要共有属性对这些目标断点名单进行筛选,从中筛选出不符合必要共有属性的目标断点名单;然后,再通过劣质共有属性对其它未筛选中的目标断点名单进行进一步的筛选,从中筛选出符合劣质共有属性的目标断点名单,可以使得筛选层次更加分明,提高筛选效率。
103、将筛选出的所述目标断点名单添加至所述劣质名单库;
在筛选出上述的目标断点名单之后,可以将筛选出的所述目标断点名单添加至所述劣质名单库。可以理解的是,通过不断地将新的劣质断点名单(即筛选出的目标断点名单)添加至劣质名单库中,可以使得劣质名单库中的断点名单的基数越来越大,从而有利于对劣质共有属性的更新和优化。关于劣质共有属性的更新和优化,将在下面内容中描述。
进一步地,在特别情况下,系统在收集目标断点名单时,存在同一目标断点名单包含两条以上并列的断点名单数据的情况。例如,同一用户想要购买车险A,于是进入了车险A的投保页面,正要投保时,由于浏览器崩溃的原因,用户无法完成投保操作,从而系统收集到该用户的第一条断点名单数据;在浏览器恢复后,该用户又进入车险A的投保页面,然而经过冷静思考以后,该用户放弃了车险A的投保,此时系统收集到该用户的第二条断点名单数据。这里,系统可以根据第一条断点名单数据和第二条断点名单数据共同生成一个目标断点名单,该目标断点名单均针对同一用户,但两条断点名单数据存在信息上的差异。因此,这类似上述的情况下,在步骤103之前,若筛选出的所述目标断点名单中同一目标断点名单具有两条以上并列的断点名单数据,则可以保留所述两条以上并列的断点名单数据中数据量最少的一条断点名单数据,且剔除所述同一目标断点名单中的其它断点名单数据。从而,在执行步骤103时,将该目标断点名单中数据量最少的一条断点名单数据添加至劣质名单库中。可知,数据量越少,该条断点名单数据越劣质,这样可以保证劣质名单库中的断点名单足够劣质,进而提高劣质名单库的劣质共有属性筛选的准确性。
104、将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
可以理解的是,在筛选出上述的目标断点名单之后,还可以将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除,避免筛选出的这些劣质断点名单分配给销售坐席,从而相当于提高了分配给销售坐席的目标断点名单的整体质量,提高销售坐席跟进处理这些目标断点名单的成功率。
进一步地,关于劣质共有属性的更新和优化,如图2所示,在执行步骤103之后,还包括:
201、将所述劣质名单库中所有断点名单的不同类别的名单属性进行任意组合,得到各个组合属性,一个组合属性包含一个以上不同类别的名单属性;
202、对各个所述组合属性分别执行:统计所述劣质名单库中符合所述组合属性的断点名单在所述所有断点名单中所占的第一比例;
203、将各个所述组合属性中第一比例超过预设比例阈值的组合属性确定为所述劣质名单库的新的劣质共有属性。
对于步骤201,可以理解的是,断点名单的名单属性可以分为不同类别,或者说不同名单属性项。比如,一个断点名单中,用户姓名、联系方式、住址等属于该断点名单的属性类别,而该断点名单的该属性类别对应的值,如“陈某某”、“137xxxxxxx”、“北京市xx区”等,这些是上述属性类别分别对应的属性值。其中,若名单属性的值可以为空,也即某个属性类别对应的名单属性为“空”。因此,该劣质名单库中所有断点名单假设共有m种名单属性的类别,则将这m种名单属性的类别进行任意组合,得到各个组合属性。其中,一个组合属性可以包含一个、两个或多个不同类别的名单属性。
举例说明为:假设劣质名单库中有3个断点名单,分别为名单A、名单B和名单C,其中,名单A具有d1、d2、d3三个名单属性的类别,名单B具有d1、d3、d4三个名单属性的类别,名单C具有d1、d2、d3、d4四个名单属性的类别。因此,该劣质名单库中共有d1、d2、d3、d4四种不同类别的名单属性。对d1、d2、d3、d4进行任意组合,得到各个组合属性,比如“d1+d2”、“d3+d4”、“d1+d2+d3”……等等。
对于步骤202,在得到各个组合属性之后,需要分别统计这些组合属性每一个在劣质名单库中的共性率。这里说的共性率即为具有某个组合属性的断点名单在所述所有断点名单中所占的比例,这个比例即为该某个组合属性的共性率。比如,针对“d1+d2”这一组合属性,若同时具有d1和d2两个名单属性的断点名单共i个,劣质名单库中共j个断点名单,则“d1+d2”这一组合属性对应的第一比例为i/j。
对于步骤203,在统计出所述各个组合属性中每个组合属性对应的第一比例之后,可以将各个所述组合属性中第一比例超过预设比例阈值的组合属性确定为所述劣质名单库的新的劣质共有属性。可以理解的是,在这些组合属性中,个别组合属性的共性率特别高,这些共性率高到超过预设比例阈值时,则可以认为,这些个别的组合属性为劣质名单库中所有断点名单的共有属性,因此可以将其确定为新的劣质共有属性。需要注意的是,新的劣质共有属性一般不与已有的劣质共有属性相同,若该个别的组合属性与已有的劣质共有属性相同,则不将其重复确定为劣质共有属性。
本实施例中,随着劣质名单库中断点名单数量的增多,劣质名单库的劣质共有属性也会越来越多,对劣质断点名单的筛选也越来越准确。但是,在劣质名单库初始建立起来的时期,劣质共有属性的筛选准确性相对较差,此时不排除将非劣质的断点名单投入到劣质名单库中的可能性。这些在劣质名单库中的非劣质的断点名单会影响劣质共有属性的更新和优化,需要将其从劣质名单库中剔除。因此,进一步地,如图3所示,本实施例提供的断点名单的清洗方法还可以包括:
301、定期从所述劣质名单库的断点名单中筛选不符合所有所述劣质共有属性的断点名单;
302、将筛选出的不符合所有所述劣质共有属性的断点名单从所述劣质名单库中剔除。
对于步骤301,上述的定期可以具体为每月、每周或每日,此处不作限定。当期限达到后,从所述劣质名单库的断点名单中筛选不符合所有所述劣质共有属性的断点名单,可以认为这里筛选出的这些断点名单即为非劣质的断点名单(或者认为其不够劣质)。
对于步骤302,筛选出这些非劣质的断点名单后,将其从所述劣质名单库中剔除,从而实现定期对劣质名单库的数据维护,保持劣质名单库中断点名单的劣质纯度。
进一步地,在上述步骤301和302之前,还可以判断该劣质名单库中的断点名单数量是否超过预设的数量阈值,若是,则执行上述步骤301和302,若否,则不对劣质名单库执行上述步骤301和302的非劣质断点名单的清洗工作。可以理解的是,对劣质名单库中的非劣质的断点名单进行清洗,只有在劣质名单库的数据量足够庞大时才具有意义,因为仅当劣质名单库中的断点名单足够多时,该劣质名单库对应的劣质共有属性对劣质断点名单和非劣质断点名单的区分才足够准确,这时才能准确识别出劣质名单库中哪些名单为非劣质断点名单。反之,当劣质名单库中的断点名单不足时,其对应的劣质共有属性对劣质断点名单和非劣质断点名单的区分并不准确,因此也就无法准确识别出劣质名单库中哪些名单为非劣质断点名单。
本实施例中,首先,获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;然后,从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;接着,将筛选出的所述目标断点名单添加至所述劣质名单库;最后,将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。这样,不仅可以将待分配的断点名单中的劣质断点名单剔除,且同时将这些筛选出的劣质断点名单添加至劣质名单库中,使得劣质名单库的劣质共有属性后续可以得到更新,可知,随着劣质名单库中断点名单数量的增加,由劣质名单库中所有断点名单的各个名单属性共同确定的这些劣质共有属性可以得到优化,筛选劣质断点名单更加准确。因此,本申请可以准确地将劣质断点名单从待分配的断点名单中剔除,避免将劣质断点名单分配给销售坐席,帮助销售坐席节省跟进时间和提高销售成功率,进而提高销售坐席的业务转化率,减少相关用户抱怨和投诉的情况。
应理解,上述实施例中各步骤的序号的大小并不意味着执行顺序的先后,各过程的执行顺序应以其功能和内在逻辑确定,而不应对本申请实施例的实施过程构成任何限定。
上面主要描述了一种断点名单的清洗方法,下面将对一种断点名单的清洗装置进行详细描述。
图4示出了本申请实施例中一种断点名单的清洗装置一个实施例结构图。
本实施例中,一种断点名单的清洗装置包括:
断点名单获取模块401,用于获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
第一名单筛选模块402,用于从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
劣质名单入库模块403,用于将筛选出的所述目标断点名单添加至所述劣质名单库;
劣质名单剔除模块404,用于将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
进一步地,所述断点名单的清洗装置还可以包括:
属性组合模块,用于将所述劣质名单库中所有断点名单的不同类别的名单属性进行任意组合,得到各个组合属性,一个组合属性包含一个以上不同类别的名单属性;
比例统计模块,用于对各个所述组合属性分别执行:统计所述劣质名单库中符合所述组合属性的断点名单在所述所有断点名单中所占的第一比例;
新共有属性确定模块,用于将各个所述组合属性中第一比例超过预设比例阈值的组合属性确定为所述劣质名单库的新的劣质共有属性。
进一步地,所述断点名单的清洗装置还可以包括:
定期筛选模块,用于定期从所述劣质名单库的断点名单中筛选不符合所有所述劣质共有属性的断点名单;
名单出库模块,用于将筛选出的不符合所有所述劣质共有属性的断点名单从所述劣质名单库中剔除。
进一步地,所述断点名单的清洗装置还可以包括:
第二名单筛选模块,用于从所述各个目标断点名单中筛选出不符合预设的必要共有属性的目标断点名单;
所述必要共有属性包括以下属性中的至少一个:
完整性,是指要求所述目标断点名单具备必要的名单属性;
唯一性,是指要求所述目标断点名单的名单属性中记载的车辆仅处于一个用户的名下;
合法性,是指要求所述目标断点名单的名单属性符合预设的格式要求;
权威性,是指要求所述目标断点名单的名单属性的来源合法;
一致性,是指要求所述目标断点名单的各个名单属性之间不存在冲突,或者所述目标断点名单的各个名单属性与历史断点名单的各个名单属性不存在冲突。
进一步地,所述断点名单的清洗装置还可以包括:
名单数据保留模块,用于若筛选出的所述目标断点名单中同一目标断点名单具有两条以上并列的断点名单数据,则保留所述两条以上并列的断点名单数据中数据量最少的一条断点名单数据,且剔除所述同一目标断点名单中的其它断点名单数据。
图5是本申请一实施例提供的服务器的示意图。如图5所示,该实施例的服务器5包括:处理器50、存储器51以及存储在所述存储器51中并可在所述处理器50上运行的计算机可读指令52,例如执行上述断点名单的清洗方法的程序。所述处理器50执行所述计算机可读指令52时实现上述各个断点名单的清洗方法实施例中的步骤,例如图1所示的步骤101至104。或者,所述处理器50执行所述计算机可读指令52时实现上述各装置实施例中各模块/单元的功能,例如图4所示模块401至404的功能。
示例性的,所述计算机可读指令52可以被分割成一个或多个模块/单元,所述一个或者多个模块/单元被存储在所述存储器51中,并由所述处理器50执行,以完成本申请。所述一个或多个模块/单元可以是能够完成特定功能的一系列计算机可读指令段,该指令段用于描述所述计算机可读指令52在所述服务器5中的执行过程。
所述服务器5可以是本地服务器、云端服务器等计算设备。所述服务器可包括,但不仅限于,处理器50、存储器51。本领域技术人员可以理解,图5仅仅是服务器5的示例,并不构成对服务器5的限定,可以包括比图示更多或更少的部件,或者组合某些部件,或者不同的部件,例如所述服务器还可以包括输入输出设备、网络接入设备、总线等。
处理器50可以是中央处理单元(Central Processing Unit,CPU),还可以是其他通用处理器、数字信号处理器(Digital Signal Processor,DSP)、专用集成电路(Application Specific Integrated Circuit,ASIC)、现成可编程门阵列(Field-Programmable Gate Array,FPGA)或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件等。通用处理器可以是微处理器或者该处理器也可以是任何常规的处理器等。
存储器51可以是终端设备5的内部存储单元,例如终端设备5的硬盘或内存。存储器51也可以是终端设备5的外部存储设备,例如终端设备5上配备的插接式硬盘,智能存储卡(Smart Media Card, SMC),安全数字(Secure Digital, SD)卡,闪存卡(Flash Card)等。进一步地,存储器51还可以既包括终端设备5的内部存储单元也包括外部存储设备。存储器51用于存储所述计算机可读指令以及终端设备所需的其他程序和数据。存储器51还可以用于暂时地存储已经输出或者将要输出的数据。
另外,在本申请各个实施例中的各功能单元可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用软件功能单元的形式实现。
所述集成的单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在一个计算机可读取存储介质中。基于这样的理解,本申请实现上述实施例方法中的全部或部分流程,也可以通过计算机可读指令来指令相关的硬件来完成,所述的计算机可读指令可存储于一计算机可读存储介质中,该计算机可读指令在被处理器执行时,可实现上述各个方法实施例的步骤。其中,所述计算机可读指令包括计算机可读指令代码,所述计算机可读指令代码可以为源代码形式、对象代码形式、可执行文件或某些中间形式等。所述计算机可读介质可以包括:能够携带所述计算机可读指令代码的任何实体或装置、记录介质、U盘、移动硬盘、磁碟、光盘、计算机存储器、只读存储器(ROM,Read-Only Memory)、随机存取存储器(RAM,Random Access Memory)、电载波信号、电信信号以及软件分发介质等。需要说明的是,所述计算机可读介质包含的内容可以根据司法管辖区内立法和专利实践的要求进行适当的增减,例如在某些司法管辖区,根据立法和专利实践,计算机可读介质不包括电载波信号和电信信号。
以上所述实施例仅用以说明本申请的技术方案,而非对其限制;尽管参照前述实施例对本申请进行了详细的说明,本领域的普通技术人员应当理解:其依然可以对前述各实施例所记载的技术方案进行修改,或者对其中部分技术特征进行等同替换;而这些修改或者替换,并不使相应技术方案的本质脱离本申请各实施例技术方案的精神和范围,均应包含在本申请的保护范围之内。

Claims (20)

  1. 一种断点名单的清洗方法,其特征在于,包括:
    获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
    从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
    将筛选出的所述目标断点名单添加至所述劣质名单库;
    将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
  2. 根据权利要求1所述的断点名单的清洗方法,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之后,还包括:
    将所述劣质名单库中所有断点名单的不同类别的名单属性进行任意组合,得到各个组合属性,一个组合属性包含一个以上不同类别的名单属性;
    对各个所述组合属性分别执行:统计所述劣质名单库中符合所述组合属性的断点名单在所述所有断点名单中所占的第一比例;
    将各个所述组合属性中第一比例超过预设比例阈值的组合属性确定为所述劣质名单库的新的劣质共有属性。
  3. 根据权利要求1所述的断点名单的清洗方法,其特征在于,所述断点名单的清洗方法还包括:
    定期从所述劣质名单库的断点名单中筛选不符合所有所述劣质共有属性的断点名单;
    将筛选出的不符合所有所述劣质共有属性的断点名单从所述劣质名单库中剔除。
  4. 根据权利要求1所述的断点名单的清洗方法,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之前,还包括:
    从所述各个目标断点名单中筛选出不符合预设的必要共有属性的目标断点名单;
    所述必要共有属性包括以下属性中的至少一个:
    完整性,是指要求所述目标断点名单具备必要的名单属性;
    唯一性,是指要求所述目标断点名单的名单属性中记载的车辆仅处于一个用户的名下;
    合法性,是指要求所述目标断点名单的名单属性符合预设的格式要求;
    权威性,是指要求所述目标断点名单的名单属性的来源合法;
    一致性,是指要求所述目标断点名单的各个名单属性之间不存在冲突,或者所述目标断点名单的各个名单属性与历史断点名单的各个名单属性不存在冲突。
  5. 根据权利要求1至4中任一项所述的断点名单的清洗方法,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之前,还包括:
    若筛选出的所述目标断点名单中同一目标断点名单具有两条以上并列的断点名单数据,则保留所述两条以上并列的断点名单数据中数据量最少的一条断点名单数据,且剔除所述同一目标断点名单中的其它断点名单数据。
  6. 一种断点名单的清洗装置,其特征在于,所述断点名单的清洗装置包括:
    断点名单获取模块,用于获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
    第一名单筛选模块,用于从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
    劣质名单入库模块,用于将筛选出的所述目标断点名单添加至所述劣质名单库;
    劣质名单剔除模块,用于将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
  7. 如权利要求6所述的断点名单的清洗装置,其特征在于,所述断点名单的清洗装置还包括:
    属性组合模块,用于将所述劣质名单库中所有断点名单的不同类别的名单属性进行任意组合,得到各个组合属性,一个组合属性包含一个以上不同类别的名单属性;
    比例统计模块,用于对各个所述组合属性分别执行:统计所述劣质名单库中符合所述组合属性的断点名单在所述所有断点名单中所占的第一比例;
    新共有属性确定模块,用于将各个所述组合属性中第一比例超过预设比例阈值的组合属性确定为所述劣质名单库的新的劣质共有属性。
  8. 如权利要求6所述的断点名单的清洗装置,其特征在于,所述断点名单的清洗装置还包括:
    定期筛选模块,用于定期从所述劣质名单库的断点名单中筛选不符合所有所述劣质共有属性的断点名单;
    名单出库模块,用于将筛选出的不符合所有所述劣质共有属性的断点名单从所述劣质名单库中剔除。
  9. 如权利要求6所述的断点名单的清洗装置,其特征在于,所述断点名单的清洗装置还包括:
    第二名单筛选模块,用于从所述各个目标断点名单中筛选出不符合预设的必要共有属性的目标断点名单;
    所述必要共有属性包括以下属性中的至少一个:
    完整性,是指要求所述目标断点名单具备必要的名单属性;
    唯一性,是指要求所述目标断点名单的名单属性中记载的车辆仅处于一个用户的名下;
    合法性,是指要求所述目标断点名单的名单属性符合预设的格式要求;
    权威性,是指要求所述目标断点名单的名单属性的来源合法;
    一致性,是指要求所述目标断点名单的各个名单属性之间不存在冲突,或者所述目标断点名单的各个名单属性与历史断点名单的各个名单属性不存在冲突。
  10. 如权利要求6至9任一项所述的断点名单的清洗装置,其特征在于,所述断点名单的清洗装置还包括:
    名单数据保留模块,用于若筛选出的所述目标断点名单中同一目标断点名单具有两条以上并列的断点名单数据,则保留所述两条以上并列的断点名单数据中数据量最少的一条断点名单数据,且剔除所述同一目标断点名单中的其它断点名单数据。
  11. 一种服务器,包括存储器、处理器以及存储在所述存储器中并可在所述处理器上运行的计算机可读指令,其特征在于,所述处理器执行所述计算机可读指令时实现如下步骤:
    获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
    从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
    将筛选出的所述目标断点名单添加至所述劣质名单库;
    将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
  12. 如权利要求11所述的服务器,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之后,所述处理器执行所述计算机可读指令时还实现如下步骤:
    将所述劣质名单库中所有断点名单的不同类别的名单属性进行任意组合,得到各个组合属性,一个组合属性包含一个以上不同类别的名单属性;
    对各个所述组合属性分别执行:统计所述劣质名单库中符合所述组合属性的断点名单在所述所有断点名单中所占的第一比例;
    将各个所述组合属性中第一比例超过预设比例阈值的组合属性确定为所述劣质名单库的新的劣质共有属性。
  13. 如权利要求11所述的服务器,其特征在于,所述处理器执行所述计算机可读指令时还实现如下步骤:
    定期从所述劣质名单库的断点名单中筛选不符合所有所述劣质共有属性的断点名单;
    将筛选出的不符合所有所述劣质共有属性的断点名单从所述劣质名单库中剔除。
  14. 如权利要求11所述的服务器,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之前,所述处理器执行所述计算机可读指令时还实现如下步骤:
    从所述各个目标断点名单中筛选出不符合预设的必要共有属性的目标断点名单;
    所述必要共有属性包括以下属性中的至少一个:
    完整性,是指要求所述目标断点名单具备必要的名单属性;
    唯一性,是指要求所述目标断点名单的名单属性中记载的车辆仅处于一个用户的名下;
    合法性,是指要求所述目标断点名单的名单属性符合预设的格式要求;
    权威性,是指要求所述目标断点名单的名单属性的来源合法;
    一致性,是指要求所述目标断点名单的各个名单属性之间不存在冲突,或者所述目标断点名单的各个名单属性与历史断点名单的各个名单属性不存在冲突。
  15. 如权利要求11至14任一项所述的服务器,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之前,所述处理器执行所述计算机可读指令时还实现如下步骤:
    若筛选出的所述目标断点名单中同一目标断点名单具有两条以上并列的断点名单数据,则保留所述两条以上并列的断点名单数据中数据量最少的一条断点名单数据,且剔除所述同一目标断点名单中的其它断点名单数据。
  16. 一种计算机可读存储介质,所述计算机可读存储介质存储有计算机可读指令,其特征在于,所述计算机可读指令被至少一个处理器执行时实现如下步骤:
    获取待分配给销售坐席的各个目标断点名单,每个目标断点名单包含一个以上的名单属性;
    从所述各个目标断点名单中筛选出符合劣质名单库的所有劣质共有属性的目标断点名单,所述劣质共有属性由所述劣质名单库中所有断点名单的各个名单属性共同确定;
    将筛选出的所述目标断点名单添加至所述劣质名单库;
    将筛选出的所述目标断点名单从待分配给销售坐席的各个目标断点名单中剔除。
  17. 根据权利要求16所述的计算机可读存储介质,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之后,所述计算机可读指令被至少一个处理器执行时还实现如下步骤:
    将所述劣质名单库中所有断点名单的不同类别的名单属性进行任意组合,得到各个组合属性,一个组合属性包含一个以上不同类别的名单属性;
    对各个所述组合属性分别执行:统计所述劣质名单库中符合所述组合属性的断点名单在所述所有断点名单中所占的第一比例;
    将各个所述组合属性中第一比例超过预设比例阈值的组合属性确定为所述劣质名单库的新的劣质共有属性。
  18. 根据权利要求16所述的计算机可读存储介质,其特征在于,所述计算机可读指令被至少一个处理器执行时还实现如下步骤:
    定期从所述劣质名单库的断点名单中筛选不符合所有所述劣质共有属性的断点名单;
    将筛选出的不符合所有所述劣质共有属性的断点名单从所述劣质名单库中剔除。
  19. 根据权利要求16所述的计算机可读存储介质,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之前,所述计算机可读指令被至少一个处理器执行时还实现如下步骤:
    从所述各个目标断点名单中筛选出不符合预设的必要共有属性的目标断点名单;
    所述必要共有属性包括以下属性中的至少一个:
    完整性,是指要求所述目标断点名单具备必要的名单属性;
    唯一性,是指要求所述目标断点名单的名单属性中记载的车辆仅处于一个用户的名下;
    合法性,是指要求所述目标断点名单的名单属性符合预设的格式要求;
    权威性,是指要求所述目标断点名单的名单属性的来源合法;
    一致性,是指要求所述目标断点名单的各个名单属性之间不存在冲突,或者所述目标断点名单的各个名单属性与历史断点名单的各个名单属性不存在冲突。
  20. 根据权利要求17至19任一项所述的计算机可读存储介质,其特征在于,在将筛选出的所述目标断点名单添加至所述劣质名单库之前,所述计算机可读指令被至少一个处理器执行时还实现如下步骤:
    若筛选出的所述目标断点名单中同一目标断点名单具有两条以上并列的断点名单数据,则保留所述两条以上并列的断点名单数据中数据量最少的一条断点名单数据,且剔除所述同一目标断点名单中的其它断点名单数据。
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