WO2019037622A1 - 一种订购处理方法、提供预约服务方法及设备 - Google Patents

一种订购处理方法、提供预约服务方法及设备 Download PDF

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Publication number
WO2019037622A1
WO2019037622A1 PCT/CN2018/100563 CN2018100563W WO2019037622A1 WO 2019037622 A1 WO2019037622 A1 WO 2019037622A1 CN 2018100563 W CN2018100563 W CN 2018100563W WO 2019037622 A1 WO2019037622 A1 WO 2019037622A1
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Prior art keywords
user
determining
credit data
subscription
consumption
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PCT/CN2018/100563
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English (en)
French (fr)
Inventor
吕绍华
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阿里巴巴集团控股有限公司
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Publication of WO2019037622A1 publication Critical patent/WO2019037622A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0631—Item recommendations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0251—Targeted advertisements
    • G06Q30/0255—Targeted advertisements based on user history
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0609—Buyer or seller confidence or verification

Definitions

  • the present application relates to the field of Internet information processing technologies and computer technology, and in particular, to a subscription processing method, a method and a device for providing subscription services.
  • the Internet service platform provides users with more and more network services.
  • the subscription service that is, the user can order the required objects through the object information provided in the Internet platform, which brings great convenience to the user's life.
  • the user can use the object information provided in the Internet platform to order the required objects.
  • the implementation can be summarized as the following steps:
  • the first step the Internet service platform publishes the recommended object information to the user according to the user's historical order data.
  • Step 2 The user can select the object information that needs to be ordered from the recommended object information, and generate order data based on the object information that needs to be ordered, and send the order data to the Internet service platform.
  • Step 3 When receiving the order data, the Internet service platform allocates the subscribed object resource to the user, generates a payment order, and then sends the payment order to the user, so that the user completes the payment based on the payment order, Make sure the user subscribes to the desired object.
  • the order object may no longer be needed due to some objective or other reasons, so the user needs to perform an unsubscribe process to unsubscribe the ordered object.
  • the object resource is wasted; on the other hand, the unsubscribe process is relatively cumbersome, and the user experience of the Internet service platform is reduced.
  • the embodiment of the present application provides a method for order processing, a method for providing a subscription service, and a device for solving the problem that the user experience of the Internet service platform is low in the prior art.
  • An embodiment of the present application provides an order processing method, including:
  • a subscription service for the subscription object is provided to the user based on the credit data.
  • the embodiment of the present application further provides a method for providing a subscription service, including:
  • a subscription service for the reserved object is provided to the user based on the credit data.
  • the embodiment of the present application further provides a method for providing a reservation service for a ticket object, including:
  • a subscription service for the ticket object is provided to the user based on the credit data.
  • the embodiment of the present application further provides a method for providing a reservation service for a hotel object, including:
  • the user is provided with a reservation service for the hotel object.
  • the embodiment of the present application further provides an order processing device, including:
  • Determining a unit determining, according to the consumption object included in the consumption behavior data, an order object that satisfies a set condition with the consumption object;
  • the obtaining unit acquires credit data of the user
  • the processing unit provides the user with a subscription service for the subscription object based on the credit data.
  • the embodiment of the present application further provides an apparatus for providing a subscription service, including:
  • a determining unit determining, according to the consumption object included in the consumption behavior data, a reservation object that satisfies a setting condition with the consumption object;
  • the obtaining unit acquires credit data of the user
  • the processing unit provides the user with a subscription service for the reserved object according to the credit data.
  • the embodiment of the present application further provides an apparatus for providing a reservation service for a ticket object, including:
  • Obtaining a unit acquiring the travel information of the user, where the travel information includes address information;
  • Determining a unit determining, according to the address information included in the itinerary information, a ticket object associated with a location corresponding to the address information;
  • the obtaining unit acquires credit data of the user
  • the processing unit provides the user with a subscription service for the ticket object based on the credit data.
  • the embodiment of the present application further provides a device for providing a reservation service for a hotel object, including:
  • Obtaining a unit acquiring the travel information of the user, where the travel information includes a destination;
  • a determining unit determining a hotel object associated with the destination according to a destination included in the trip information
  • the obtaining unit acquires credit data of the user
  • the processing unit provides the user with a subscription service for the hotel object based on the credit data.
  • the embodiment of the present application further provides an order processing device, including: a memory and at least one processor, wherein: the memory stores a program, and is configured to perform the following steps by the at least one processor:
  • a subscription service for the subscription object is provided to the user based on the credit data.
  • the embodiment of the present application further provides an apparatus for providing a subscription service, comprising: a memory and at least one processor, wherein: the memory stores a program, and is configured to perform the following steps by the at least one processor:
  • a subscription service for the reserved object is provided to the user based on the credit data.
  • the embodiment of the present application further provides an apparatus for providing a subscription service for a ticket object, comprising: a memory and at least one processor, wherein: the memory stores a program, and is configured to perform the following steps by the at least one processor :
  • a subscription service for the ticket object is provided to the user based on the credit data.
  • An embodiment of the present application provides an apparatus for providing a subscription service for a hotel object, comprising: a memory and at least one processor, wherein: the memory stores a program, and is configured to perform the following steps by the at least one processor:
  • the user is provided with a reservation service for the hotel object.
  • the embodiment of the present application when acquiring the consumption behavior data of the user, determining, according to the consumption object included in the consumption behavior data, an order object that satisfies the setting condition with the consumption object, and further acquiring the user's
  • the credit data based on the credit data of the user, can provide the user with a subscription service for the subscription object.
  • the Internet service platform has provided the user with the ordering service of the object, which simplifies the process of the user actively initiating the order; if the user does not consume the ordered object later, the Internet service platform can automatically cancel the order.
  • the release process is relatively simple to implement, greatly improving the user experience of the network service provided by the Internet service platform.
  • FIG. 1 is a schematic flowchart of a subscription processing method according to an embodiment of the present application
  • FIG. 2 is a schematic flowchart of a method for providing a subscription service according to an embodiment of the present application
  • FIG. 3 is a schematic flowchart of a method for providing a subscription service for a ticket object according to an embodiment of the present application
  • FIG. 4 is a schematic flowchart of a method for providing a reservation service for a hotel object according to an embodiment of the present application
  • FIG. 5 is a schematic structural diagram of an order processing device according to an embodiment of the present application.
  • FIG. 6 is a schematic structural diagram of an apparatus for providing a subscription service according to an embodiment of the present disclosure
  • FIG. 7 is a schematic structural diagram of an apparatus for providing a subscription service for a ticket object according to an embodiment of the present application.
  • FIG. 8 is a schematic structural diagram of an apparatus for providing a reservation service for a hotel object according to an embodiment of the present application.
  • an embodiment of the present application provides an order processing method and device.
  • determining a satisfaction setting with the consumer object according to the consumption object included in the consumption behavior data determining a satisfaction setting with the consumer object according to the consumption object included in the consumption behavior data.
  • the qualified ordering object obtains the credit data of the user, and based on the credit data of the user, the user can be provided with a subscription service for the ordering object.
  • the Internet service platform has provided the user with the ordering service of the object, which simplifies the process of the user actively initiating the order; if the user does not consume the ordered object later, the Internet service platform can automatically cancel the order.
  • the release process is relatively simple to implement, greatly improving the user experience of the network service provided by the Internet service platform.
  • the technical solution for providing a subscription service described in the embodiments of the present application can be applied to an Internet service platform for providing travel services, and can also be applied to an Internet service platform for providing hotel services and transportation services, and can also be applied to publishing a cross-marketing strategy.
  • the so-called cross-marketing strategy may mean that when the user consumes an object A in the Internet service platform, the Internet service platform may push the object B associated with the object A according to the configured cross-marketing strategy.
  • the subscription service described in the embodiment of the present application can be understood as that the Internet service platform provides a reservation interface, and provides a reservation service to the user through the reservation interface.
  • reservation services are generally applied in the fields of medical care, diet, and the like.
  • This kind of appointment service enables the user to agree on an event in the future (for example, seeing a doctor on the XX day), so that when the time of the appointment event (XX day) arrives, the user can proceed with the agreed event (see a doctor).
  • Implementation effectively preventing the need to implement the event due to other reasons (for example, no number attached to the doctor) can not be implemented (for example: unable to see a doctor), bringing great convenience to the user's production and life.
  • the subscription service may be adopted, and the Internet service platform provides the subscription service of the object B to the user.
  • the credit data recorded in the embodiment of the present application can be understood as the credit value that the Internet service platform evaluates for the user according to the user behavior data, and can also be understood as the credit data of the user provided by the credit evaluation institution, and can also be provided by other users for the user.
  • the credit data and the like, that is, the credit data described in the embodiments of the present application can be broadly understood to be data capable of characterizing or estimating the credit of the user.
  • the form of the credit data is not specifically limited herein.
  • FIG. 1 is a schematic flowchart diagram of a subscription processing method according to an embodiment of the present application. The method can be as follows.
  • Step 101 Acquire user's consumption behavior data.
  • the server can monitor the consumption behavior of the user in real time, where the consumption behavior may refer to the behavior of the user clicking the purchase control and/or the payment control, thereby determining the consumption behavior data of the user; or real time or periodically
  • the user's consumption behavior data is obtained from the log database, and is not specifically limited herein.
  • the consumption behavior data recorded in the embodiment of the present application may be a behavior data generated by a pointer to a consumer object after the user clicks on the purchase control and/or the payment control.
  • the consumer objects here can be various transportation tickets (including but not limited to air tickets, train tickets), hotel information for providing accommodation in a certain place, and so on.
  • Step 102 Determine, according to the consumption object included in the consumption behavior data, an order object that satisfies a setting condition with the consumption object.
  • the filtered recommended object is determined as an order object that satisfies a set condition with the consumer object.
  • determining, according to the consumption object included in the consumption behavior data, a recommendation object associated with the consumption object including:
  • a recommendation object associated with the address included in the destination information is determined based on the destination information.
  • Step 103 Acquire credit data of the user.
  • the server may send a credit data acquisition request to the credit management server, where the credit data acquisition request includes the user identifier of the user; when receiving the credit acquisition request, the credit management server queries the corresponding user identifier. Credit data, and return the found credit data to the server, so that the server can obtain the credit data of the user.
  • the server locally stores the credit data of different users, and the server can find the credit data of the user from the credit database according to the user identifier of the user.
  • Step 104 Provide a subscription service for the subscription object to the user according to the credit data.
  • the user when the credit value included in the credit data is greater than a set threshold, the user is provided with a subscription service for the subscription object.
  • Step 105 After determining that the subscription service is provided for the user for the subscription object, it is determined whether the user uses the subscription object when the usage time arrives, and if so, step 106 is performed; otherwise, step 107 is performed.
  • Step 106 When the determined usage time arrives, it is determined that the user has not used the subscription object; the subscription service to the subscription object is automatically released, and the subscription object is released.
  • Step 107 When the determined usage time arrives, determine that the user uses the subscription object; for the subscription object, generate a payment order, and send the payment order to the user.
  • the user's consumption data is acquired from an object providing server that provides the order object; and the user is determined to use the order object according to the order object included in the consumption data.
  • the method further comprises:
  • the credit data of the user is modified.
  • FIG. 2 is a schematic flowchart diagram of a method for providing a subscription service according to an embodiment of the present application.
  • the method can be as follows.
  • the executive body of the embodiment of the present application may be a server corresponding to an Internet service platform that provides network services.
  • Step 201 Acquire user consumption behavior data.
  • the server can monitor the consumption behavior of the user in real time, where the consumption behavior may refer to the behavior of the user clicking the purchase control and/or the payment control, thereby determining the consumption behavior data of the user; or real time or periodically
  • the user's consumption behavior data is obtained from the log database, and is not specifically limited herein.
  • the consumption behavior data recorded in the embodiment of the present application may be a behavior data generated by a pointer to a consumer object after the user clicks the purchase control and/or the payment control.
  • the consumer objects here can be various transportation tickets (including but not limited to air tickets, train tickets), hotel information for providing accommodation in a certain place, and so on.
  • Step 202 Determine, according to the consumption object included in the consumption behavior data, a reservation object that satisfies a setting condition with the consumption object.
  • the commodity object associated with the consumption object may be determined according to the consumption object included in the consumption behavior data.
  • the product object determined here may be one or more.
  • the determined item object is determined as the reservation object that satisfies the setting condition with the consumer object.
  • the commodity object whose consumption amount is greater than the set threshold is selected from the determined commodity objects as the reservation object satisfying the setting condition with the consumer object.
  • the amount of consumption here can be determined according to the number of people who have purchased the product object.
  • the larger the consumption quantity the greater the possibility that the user consumes the object of the reservation, which means that the Internet service platform provides the user with the reservation service of the product object.
  • the possibility of user fulfillment is also relatively large, and at the same time, the purpose of cross-marketing can also be achieved; on the contrary, the possibility that the user consumes the reserved object is also small.
  • the product object whose consumption amount is greater than the set threshold is selected as the reservation object satisfying the setting condition with the consumption object.
  • the destination information of the user can be determined based on the consumption object included in the consumption behavior data.
  • the server may find a hotel object associated with the address included in the destination information from the database providing the accommodation information based on the destination reached by the user. Further determining the number of consumption of each hotel object, that is, the number of users who subscribe to the hotel object, and screening out the hotel object whose consumption quantity is greater than the set threshold from the determined hotel object is an appointment that satisfies the set condition with the consumer object Object.
  • the number of hotel objects screened here may be one or more. If there are multiple, the selected hotel objects can be sorted according to the consumption quantity, and several hotel objects ranked first are selected as the reservation objects.
  • the user may arrive at a place that is not a place of frequent residence, and may be a traveler. Because the user has not yet arrived at the destination, and it is not possible to determine where to visit, the server may be based on the technical solution provided by the embodiment of the present application.
  • the destination reached, the ticket object associated with the address contained in the destination information is found from a database providing the attraction information. Further determining the number of consumption of each ticket object, that is, the number of users who subscribe to the ticket object, and screening out the ticket object whose consumption amount is greater than the set threshold from the determined ticket object is an appointment that satisfies the set condition with the consumer object Object.
  • the sale of the ticket object can be inquired, and when the reservation object is selected, the ticket object with the strong ticket source can be preferentially selected.
  • the ticket object with a loose ticket source the user may temporarily purchase it, but for a ticket object with a tight ticket source, if the user temporarily wants to go, there may be a situation where the purchase may not be available, then the technical solution provided by the embodiment of the present application,
  • the ticket object can be automatically reserved for the user in advance, so as to prevent the user from temporarily purchasing the ticket when the user wants to go, thereby improving the user experience of the subscription service provided by the Internet server platform.
  • the trip information herein may be understood as a trip of the user, and the trip information may include a fare ticket and a return ticket, according to the trip.
  • the information may determine missing information in the itinerary information, and the missing information herein may include accommodation information, attraction ticket information, and the like.
  • the server may determine the hotel object and/or ticket object that provides the subscription service to the user in the manner described above.
  • the hotel object and/or ticket object here may be determined according to the consumption behavior data related to the hotel object and/or the ticket object generated when other users arrive at the destination; or may be calculated according to the consumption behavior data, different hotels and / The probability of using the ticket is determined, and is not specifically limited here.
  • Step 203 Acquire credit data of the user.
  • the server may send a credit data acquisition request to the credit management server, where the credit data acquisition request includes the user identifier of the user; when receiving the credit acquisition request, the credit management server queries the corresponding user identifier. Credit data, and return the found credit data to the server, so that the server can obtain the credit data of the user.
  • the server locally stores the credit data of different users, and the server can find the credit data of the user from the credit database according to the user identifier of the user.
  • the step 202 and the step 203 may be performed in parallel, or may be performed in sequence, that is, the step 202 is performed first, and then the step 203 is performed; or the step 203 is performed first, and then the step 202 is performed, which is not specifically limited herein.
  • step 203 it may be determined according to the credit data whether the subscription service needs to be provided to the user, that is, if the credit value included in the credit data is greater than a set threshold, the user is provided with Good credit, the user may be provided with a reservation service, and then step 202 is performed to further determine which subscription service is provided to the user for the reservation object; if the credit value included in the credit data is not greater than the set threshold, the description The user does not have good credit. If there is a big risk in providing the subscription service to the user, it can be determined that the subscription service is not provided to the user. Therefore, in this case, step 202 can be omitted, which can save execution.
  • the system resources used in step 202 it may be determined according to the credit data whether the subscription service needs to be provided to the user, that is, if the credit value included in the credit data is greater than a set threshold, the user is provided with Good credit, the user may be provided with a reservation service, and then step 202 is performed to further determine which subscription service is provided to the
  • Step 204 Provide a subscription service for the reserved object to the user according to the credit data.
  • the user when the credit value included in the credit data is greater than a set threshold, the user is provided with a subscription service for the reserved object.
  • the reservation service information is transmitted to the user, and the reservation service information includes a reservation time, an appointment object, an effective time of the reservation service, and the like.
  • the effective time of the reservation service here can be understood as the time required for the user to confirm the enjoyment of the appointment service. For example, the day before the appointment time, if the user does not send a confirmation message to the server to enjoy the reservation service before the appointment day, the server can automatically cancel the reservation service when the appointment time arrives, so as to ensure that the reservation object can be become a free resource during the appointment time.
  • the method further includes:
  • the reservation service for the reservation object is automatically released, and the reservation object is released.
  • the reservation time here can be determined based on the usage time of the reservation object.
  • the usage time of the reservation object is XX year YY month ZZ day
  • the user can be provided with a time (for example: relative to the use time) One day in advance or the first few hours of the usage time)
  • a time for example: relative to the use time
  • the user sends a confirmation message to the server when the time arrives, it can be determined that the user uses the reservation object; if the user arrives at this time, the confirmation has not been sent to the server.
  • Information it can be determined that the user has not used the reserved object.
  • the server can release the reserved object in time to ensure the utilization of the reserved object, and effectively avoid waste of resources of the reserved object.
  • the method further includes:
  • Determining here that the user uses the reserved object including:
  • a payment order is generated, and the payment order is transmitted to the user.
  • the user may be determined to use the reservation object. Further, for the reservation object, a payment order is generated, and the payment order is transmitted to the user.
  • the method further includes:
  • the credit data of the user is modified.
  • marking the user's default behavior in the system, or reducing the user's credit value, etc. can effectively improve the security of the subscription service and reduce the risk of the subscription service.
  • the credit data of the user is adjusted.
  • the adjustment may be to increase the credit value of the user, or mark the behavior of the user to perform on time in the system.
  • the embodiment of the present application when acquiring the consumption behavior data of the user, determining, according to the consumption object included in the consumption behavior data, a reservation object that satisfies the setting condition with the consumption object, and further acquiring the user's
  • the credit data based on the credit data of the user, can provide the user with a reservation service for the reserved object.
  • the Internet service platform has provided the user with the reservation service of the object, which simplifies the process of the user actively initiating the appointment; if the user does not consume the reserved object later, the Internet service platform can automatically cancel the reservation.
  • the release process is relatively simple to implement, greatly improving the user experience of the subscription service provided by the Internet service platform.
  • FIG. 3 is a schematic flowchart of a method for providing a subscription service for a ticket object according to an embodiment of the present application. The method can be as follows.
  • Step 301 Acquire travel information of the user, where the travel information includes address information.
  • the address information described herein may be one (then may be referred to as a destination), or may be multiple, for example, a plurality of different places that the user travels or stays in, and the user
  • the itinerary information will include address information for those places that have passed or stayed.
  • Step 302 Determine, according to the address information included in the travel information, a ticket object associated with a location corresponding to the address information.
  • ticket objects there may be multiple ticket objects associated with the location corresponding to the address information, where the ticket objects may be filtered, and the tickets of those popular scenic spots or famous scenic spots (the attractions with high user selection probability) are selected as A ticket object for providing a reservation service according to the solution described in the embodiment of the present application.
  • Step 303 Acquire credit data of the user.
  • the credit data recorded in the embodiment of the present application can be understood as the credit value that the Internet service platform evaluates for the user according to the user behavior data, and can also be understood as the credit data of the user provided by the credit evaluation institution, and can also be provided by other users for the user.
  • the credit data and the like, that is, the credit data described in the embodiments of the present application can be broadly understood to be data capable of characterizing or estimating the credit of the user.
  • the form of the credit data is not specifically limited herein.
  • Step 304 Provide a subscription service for the ticket object to the user according to the credit data.
  • the time at which the user arrives at the location corresponding to the address information is determined.
  • the user is provided with a reservation service for the ticket object.
  • the user is provided with a reservation service for the ticket object according to the credit data.
  • the preset condition herein can be understood as a time condition for triggering the provision of the reservation service, that is, if the preset condition is N hours after the time when the user arrives at the location corresponding to the address information, then if the system time satisfies the time corresponding to the position of the user arrival address information After N hours, at this time, according to the credit data, the subscription service for the ticket object is provided to the user.
  • the dolphin show in the aquarium assuming that the dolphin show is arranged three times a day: 10:00 to 11:00 in the morning; 1:00 to 2:00 in the afternoon; and 4:00 to 5:00 in the afternoon. Then, when the user is provided with the reservation service of the ticket object, it is necessary to determine the number of times the performance of the performance is desired to the user.
  • the method in a case where it is determined that the time when the user reaches the location corresponding to the address information, the method further includes:
  • the user may be provided with a reservation service that satisfies the ticket object of the usage time period according to the credit data.
  • the user is provided with a subscription service for the ticket object.
  • the user is provided with a subscription service for the ticket object, including:
  • the user is provided with a subscription service for the credit object for the ticket object.
  • the system sets different levels of reservation services according to different credit ratings. Different levels of reservation services can be determined according to the different attributes of the ticket objects. For example, for ticket objects of the same attraction, the ticket objects can be divided according to the scope of the tour, so that users with high credit ratings can provide a wider range of tours. Ticket object; for users with low credit rating, you can provide ticket objects with a smaller range of visits;
  • the ticket object can be divided according to the position of the ticket, so that for the user with high credit rating, the ticket object with the relatively high position can be provided; for the user with low credit rating, the relative position can be provided.
  • the method further includes:
  • the reservation service for the ticket object is automatically released, and the ticket object is released.
  • a payment order is generated for the ticket object and the payment order is sent to the user.
  • FIG. 4 is a schematic flowchart of a method for providing a reservation service for a hotel object according to an embodiment of the present application. The method can be as follows.
  • Step 401 Acquire travel information of the user, where the travel information includes a destination.
  • Step 402 Determine a hotel object associated with the destination according to a destination included in the trip information.
  • Step 403 Acquire credit data of the user.
  • Step 404 Provide the user with a subscription service for the hotel object according to the credit data.
  • the time at which the user arrives at the destination is determined.
  • a subscription service for the hotel object is provided to the user based on the credit data and the time the user arrived at the destination.
  • the user is provided with a reservation service for the hotel object according to the credit data.
  • the user is provided with a reservation service for the hotel object, including:
  • the user is provided with a subscription service for the hotel object based on the credit data.
  • the location information acquisition request is sent to the user, and the location information of the terminal device used by the user is received.
  • the location information is the same as the destination, the user has arrived at the destination, and the Describe credit data to provide the user with an appointment service for the hotel object.
  • the location information is the same as the destination, it is indicated that the user has arrived at the destination, and at this time, the credit data of the user may be triggered, and the user is provided with the target according to the credit data.
  • Reservation service for hotel objects it is indicated that the user has arrived at the destination, and at this time, the credit data of the user may be triggered, and the user is provided with the target according to the credit data.
  • FIG. 5 is a schematic structural diagram of an order processing device according to an embodiment of the present application.
  • the order processing device includes: an obtaining unit 501, a determining unit 502, and a processing unit 503, wherein:
  • the obtaining unit 501 acquires consumption behavior data of the user
  • the determining unit 502 determines, according to the consumption object included in the consumption behavior data, an order object that satisfies a setting condition with the consumption object;
  • the obtaining unit 501 acquires credit data of the user
  • the processing unit 503 provides the user with a subscription service for the subscription object according to the credit data.
  • the device further includes: a release unit 504, wherein:
  • the releasing unit 504 after determining that the subscription service is provided for the user for the subscription object, when the determined usage time arrives, determining that the user has not used the subscription object;
  • the subscription service to the order object is automatically released, and the order object is released.
  • the device further includes: a payment unit 505, wherein:
  • the payment unit 505 after determining that the subscription service is provided for the user for the subscription object, when the determined usage time arrives, determining that the user uses the subscription object;
  • a payment order is generated for the order object and the payment order is sent to the user.
  • the device further includes: a modifying unit 506, wherein:
  • the modifying unit 506 modifies the credit data of the user if the payment completion information sent by the user has not been received within the set time.
  • the determining unit 502 determines that the user uses the subscription object, including:
  • the determining unit 502 determines, according to the consumption object included in the consumption behavior data, an order object that satisfies the setting condition with the consumption object, including:
  • the filtered recommended object is determined as an order object that satisfies a set condition with the consumer object.
  • the determining unit 502 determines, according to the consumption object included in the consumption behavior data, a recommendation object associated with the consumption object, including:
  • a recommendation object associated with the address included in the destination information is determined based on the destination information.
  • the processing unit 503 provides the user with a subscription service for the subscription object according to the credit data, including:
  • the user When the credit value included in the credit data is greater than a set threshold, the user is provided with a subscription service for the subscription object.
  • the device provided by the embodiment of the present disclosure may be implemented by using a hardware, or may be implemented by using a software, and is not specifically limited herein.
  • the device provided by the embodiment of the present application can estimate other objects that the user may need to consume at a certain time in the future based on the consumption behavior data of the user, and use the object as a subscription object, and based on the credit data of the user, Providing a subscription service.
  • the Internet service platform has already provided the user with the subscription service of the object, which simplifies the process of the user actively initiating the subscription; if the user does not consume the subscribed object, the Internet The service platform can automatically release the object, and the process execution is relatively simple, which greatly improves the user experience of the network service provided by the Internet service platform.
  • FIG. 6 is a schematic structural diagram of an apparatus for providing a subscription service according to an embodiment of the present disclosure.
  • the device includes: an obtaining unit 601, a determining unit 602, and a processing unit 603, where:
  • the obtaining unit 601 is configured to acquire consumption behavior data of the user
  • the determining unit 602 determines, according to the consumption object included in the consumption behavior data, a reservation object that satisfies the setting condition with the consumption object;
  • the obtaining unit 601 acquires credit data of the user
  • the processing unit 603 provides the user with a subscription service for the reserved object according to the credit data.
  • the device further includes: a release unit 604, wherein:
  • the release unit 604 after determining that the reservation service is provided for the user for the reservation object, when the determined reservation time arrives, determining that the user has not used the reservation object; automatically canceling the reservation for the reservation object Service and release the appointment object.
  • the device further includes: a payment unit 605, wherein:
  • the payment unit 605 after determining that the reservation service is provided for the user for the reservation object, when the determined reservation time arrives, determining that the user uses the reservation object; and generating a payment order for the reservation object, And sending the payment order to the user.
  • the device further includes: a modifying unit 606, wherein:
  • the modifying unit 606 modifies the credit data of the user if the payment completion information sent by the user has not been received within the set time.
  • the payment unit 605 determines that the user uses the reserved object, including:
  • the determining unit 602 determines, according to the consumption object included in the consumption behavior data, a reservation object that satisfies a setting condition with the consumption object, including:
  • the commodity object whose consumption amount is greater than a set threshold is selected as a reservation object satisfying the setting condition with the consumer object.
  • the determining unit 602 determines, according to the consumption object included in the consumption behavior data, a reservation object that satisfies a setting condition with the consumption object, including:
  • the commodity object whose consumption amount is greater than a set threshold is selected as a reservation object satisfying the setting condition with the consumer object.
  • the processing unit 603 provides the user with a subscription service for the subscription object according to the credit data, including:
  • the user When the credit value included in the credit data is greater than a set threshold, the user is provided with a subscription service for the reserved object.
  • the device provided by the embodiment of the present disclosure may be implemented by using a hardware, or may be implemented by using a software, and is not specifically limited herein.
  • the device provided by the embodiment of the present application can estimate other objects that the user may need to consume at a certain time in the future based on the consumption behavior data of the user, and use the objects as reservation objects, and based on the credit data of the user, Providing a reservation service, if the user later determines that the reserved object needs to be consumed, the Internet service platform has provided the user with the appointment service of the object, which simplifies the process of the user actively initiating the appointment; if the user does not consume the reserved object, the Internet The service platform can automatically release the object, and the process execution is relatively simple, which greatly improves the user experience of the subscription service provided by the Internet service platform.
  • an embodiment of the present application further provides an apparatus for providing a subscription service, including: a memory and at least one processor, wherein: the memory stores a program, and is configured to be configured by the at least one processor Perform the following steps:
  • a subscription service for the reserved object is provided to the user based on the credit data.
  • FIG. 7 is a schematic structural diagram of an apparatus for providing a subscription service for a ticket object according to an embodiment of the present application.
  • the device includes: an obtaining unit 701, a determining unit 702, and a processing unit 703, where:
  • the obtaining unit 701 is configured to acquire the travel information of the user, where the travel information includes address information;
  • the determining unit 702 determines, according to the address information included in the travel information, a ticket object associated with a location corresponding to the address information;
  • the obtaining unit 701 acquires credit data of the user
  • the processing unit 703 provides the user with a subscription service for the ticket object according to the credit data.
  • the processing unit 703 provides the user with a subscription service for the ticket object according to the credit data, including:
  • a subscription service for the ticket object is provided to the user based on the credit data and the time the user arrived at the destination.
  • the processing unit 703 provides the user with a subscription service for the ticket object according to the credit data and the time when the user arrives at the destination, including:
  • the user In a case where it is determined that a preset condition is satisfied between the system time and the time when the user arrives at the destination, the user is provided with a reservation service for the ticket object based on the credit data.
  • the processing unit 703 determines at least one usage time period with the ticket object in a case where it is determined that the user arrives at a location corresponding to the address information;
  • the processing unit 703 provides the user with a subscription service for the ticket object according to the credit data and the time, including:
  • the user is provided with a reservation service that satisfies the ticket object of the usage time period.
  • the processing unit 703 provides the user with a subscription service for the ticket object according to the credit data, including:
  • the user is provided with a subscription service for the credit object for the ticket object.
  • the processing unit 703 provides the user with a subscription service for the ticket object according to the credit data, including:
  • the user When the credit value included in the credit data is greater than a set threshold, the user is provided with a subscription service for the ticket object.
  • the device further includes: a release unit 704, wherein:
  • the releasing unit 704 after determining that the subscription service is provided for the user for the ticket object, when the determined reservation time arrives, determining that the user has not used the ticket object;
  • the reservation service for the ticket object is automatically released, and the ticket object is released.
  • the device further includes: a payment unit 705, wherein:
  • the payment unit 705 after determining that the reservation service is provided for the user for the ticket object, determining that the user uses the ticket object when the determined reservation time arrives;
  • a payment order is generated for the ticket object and the payment order is sent to the user.
  • the device provided by the embodiment of the present disclosure may be implemented by using a software, or may be implemented by using a hardware, and is not specifically limited herein.
  • an embodiment of the present application further provides an apparatus for providing a subscription service, including: a memory and at least one processor, wherein: the memory stores a program, and is configured to be configured by the at least one processor Perform the following steps:
  • a subscription service for the ticket object is provided to the user based on the credit data.
  • FIG. 8 is a schematic structural diagram of an apparatus for providing a reservation service for a hotel object according to an embodiment of the present application.
  • the device includes: an obtaining unit 801, a determining unit 802, and a processing unit 803, where:
  • the obtaining unit 801 is configured to acquire travel information of the user, where the travel information includes a destination;
  • Determining unit 802 determining a hotel object associated with the destination according to a destination included in the trip information
  • the obtaining unit 801 acquires credit data of the user
  • the processing unit 803 provides the user with a subscription service for the hotel object according to the credit data.
  • the processing unit 803 provides the user with a subscription service for the hotel object according to the credit data, including:
  • a subscription service for the hotel object is provided to the user based on the credit data and the time the user arrived at the destination.
  • the processing unit 803 provides the user with a subscription service for the hotel object according to the credit data and the time when the user arrives at the destination, including:
  • the user In a case where it is determined that a preset condition is satisfied between the system time and the time when the user arrives at the destination, the user is provided with a reservation service for the hotel object based on the credit data.
  • the processing unit 803 provides the user with a subscription service for the hotel object according to the credit data, including:
  • the user is provided with a subscription service for the hotel object based on the credit data.
  • the device provided by the embodiment of the present disclosure may be implemented by using a software, or may be implemented by using a hardware, and is not specifically limited herein.
  • an embodiment of the present application further provides an apparatus for providing a subscription service, including: a memory and at least one processor, wherein: the memory stores a program, and is configured to be configured by the at least one processor Perform the following steps:
  • the user is provided with a reservation service for the hotel object.
  • embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment, or a combination of software and hardware. Moreover, the invention can take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) including computer usable program code.
  • computer-usable storage media including but not limited to disk storage, CD-ROM, optical storage, etc.
  • the computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device.
  • the apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.
  • These computer program instructions can also be loaded onto a computer or other programmable data processing device such that a series of operational steps are performed on a computer or other programmable device to produce computer-implemented processing for execution on a computer or other programmable device.
  • the instructions provide steps for implementing the functions specified in one or more of the flow or in a block or blocks of a flow diagram.
  • a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
  • processors CPUs
  • input/output interfaces network interfaces
  • memory volatile and non-volatile memory
  • the memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory.
  • RAM random access memory
  • ROM read only memory
  • Memory is an example of a computer readable medium.
  • Computer readable media includes both permanent and non-persistent, removable and non-removable media.
  • Information storage can be implemented by any method or technology.
  • the information can be computer readable instructions, data structures, modules of programs, or other data.
  • Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media can be used to store information that can be accessed by a computing device.
  • computer readable media does not include temporary storage of computer readable media, such as modulated data signals and carrier waves.

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Abstract

本申请公开了一种订购处理方法、提供预约服务方法及设备，包括：在获取用户的消费行为数据时，根据该消费行为数据中包含的消费对象，确定与该消费对象之间满足设定条件的订购对象，进而获取该用户的信用数据，基于该用户的信用数据，向该用户提供针对该订购对象的订购服务。如果用户之后确实消费已订购的对象，因已经向用户提供了该对象的订购服务，简化了用户主动发起订购的流程；如果用户之后没有消费已订购的对象，互联网服务平台可以自动解除该对象，这样大大提升了用户对互联网服务平台提供的网络服务的用户体验。

Description

一种订购处理方法、提供预约服务方法及设备
本申请要求2017年8月22日递交的申请号为201710721599.1、发明名称为“一种订购处理方法、提供预约服务方法及设备”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本申请涉及互联网信息处理技术领域以及计算机技术领域，尤其涉及一种订购处理方法、提供预约服务方法及设备。
背景技术
随着互联网技术的发展，互联网服务平台给用户提供越来越多的网络服务。例如：订购服务，即用户可以通过互联网平台中提供的对象信息，订购所需要的对象，给用户的生活带来了极大的便利。
目前用户可以通过互联网平台中提供的对象信息，订购所需要的对象的实现方式可以概括为以下几个步骤：
第一步：互联网服务平台根据用户的历史订购数据，向用户发布推荐的对象信息。
第二步：用户可以从推荐的对象信息中选择出需要订购的对象信息，并基于需要订购的对象信息生成订单数据，将该订单数据发送给互联网服务平台。
第三步：互联网服务平台在接收到该订单数据时，为该用户分配所订购的对象资源，并生成支付订单，而后将该支付订单发送给该用户，使得用户基于该支付订单完成支付，以确保用户订购到所需要的对象。
但是，用户在订购对象之后，由于一些客观或者其他方面的原因，导致可能不再需要该订购对象，所以用户需要执行退订流程以退订所订购对象。这样，一方面造成对象资源的浪费；另一方面退订流程相对比较繁琐，使得用户对互联网服务平台的用户体验降低。
发明内容
有鉴于此，本申请实施例提供了一种订购处理方法、提供预约服务方法及设备，用于解决现有技术中用户对互联网服务平台的用户体验较低的问题。
本申请实施例提供一种订购处理方法，包括：
获取用户的消费行为数据；
根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述订购对象的订购服务。
本申请实施例还提供了一种提供预约服务的方法，包括：
获取用户的消费行为数据；
根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
本申请实施例还提供了一种针对门票对象提供预约服务的方法，包括：
获取用户的行程信息，所述行程信息中包含地址信息；
根据所述行程信息中包含的所述地址信息，确定与所述地址信息对应的位置相关联的门票对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
本申请实施例还提供了一种针对酒店对象提供预约服务的方法，包括：
获取用户的行程信息，所述行程信息中包含目的地；
根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
本申请实施例还提供了一种订购处理设备，包括：
获取单元，获取用户的消费行为数据；
确定单元，根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象；
所述获取单元，获取所述用户的信用数据；
处理单元，根据所述信用数据，向所述用户提供针对所述订购对象的订购服务。
本申请实施例还提供了一种提供预约服务的设备，包括：
获取单元，获取用户的消费行为数据；
确定单元，根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象；
所述获取单元，获取所述用户的信用数据；
处理单元，根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
本申请实施例还提供了一种针对门票对象提供预约服务的设备，包括：
获取单元，获取用户的行程信息，所述行程信息中包含地址信息；
确定单元，根据所述行程信息中包含的所述地址信息，确定与所述地址信息对应的位置相关联的门票对象；
所述获取单元，获取所述用户的信用数据；
处理单元，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
本申请实施例还提供了一种针对酒店对象提供预约服务的设备，包括：
获取单元，获取用户的行程信息，所述行程信息中包含目的地；
确定单元，根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象；
所述获取单元，获取所述用户的信用数据；
处理单元，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
本申请实施例还提供了一种订购处理设备，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
获取用户的消费行为数据；
根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述订购对象的订购服务。
本申请实施例还提供了一种提供预约服务的设备，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
获取用户的消费行为数据；
根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
本申请实施例还提供了一种针对门票对象提供预约服务的设备，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
获取用户的行程信息，所述行程信息中包含地址信息；
根据所述行程信息中包含的所述地址信息，确定与所述地址信息对应的位置相关联的门票对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
本申请实施例提供了一种针对酒店对象提供预约服务的设备，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
获取用户的行程信息，所述行程信息中包含目的地；
根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
本申请实施例采用的上述至少一个技术方案能够达到以下有益效果：
通过本申请实施例提供的技术方案，在获取用户的消费行为数据时，根据该消费行为数据中包含的消费对象，确定与该消费对象之间满足设定条件的订购对象，进而获取该用户的信用数据，基于该用户的信用数据，可以向该用户提供针对该订购对象的订购服务。这样，基于该用户的消费行为数据，可以预估用户在未来某个时间可能还需要消费的其他对象，将这些对象作为订购对象，并基于该用户的信用数据，为用户提供订购服务，如果用户之后确实需要消费已订购的对象，因互联网服务平台已经向用户提供了该对象的订购服务，简化了用户主动发起订购的流程；如果用户之后没有消费已订购的对象，互联网服务平台可以自动解除该对象，解除流程执行起来相对简单，大大提升了用户对互联网服务平台提供的网络服务的用户体验。
附图说明
此处所说明的附图用来提供对本申请的进一步理解，构成本申请的一部分，本申请的示意性实施例及其说明用于解释本申请，并不构成对本申请的不当限定。在附图中：
图1为本申请实施例提供的一种订购处理方法的流程示意图；
图2为本申请实施例提供的一种提供预约服务的方法的流程示意图；
图3为本申请实施例提供的一种针对门票对象提供预约服务的方法的流程示意图；
图4为本申请实施例提供的一种针对酒店对象提供预约服务的方法的流程示意图；
图5为本申请实施例提供的一种订购处理设备的结构示意图；
图6为本申请实施例提供的一种提供预约服务的设备的结构示意图；
图7为本申请实施例提供的一种针对门票对象提供预约服务的设备的结构示意图；
图8为本申请实施例提供的一种针对酒店对象提供预约服务的设备的结构示意图。
具体实施方式
为了实现本申请的目的，本申请实施例提供了一种订购处理方法及设备，在获取用户的消费行为数据时，根据该消费行为数据中包含的消费对象，确定与该消费对象之间满足设定条件的订购对象，进而获取该用户的信用数据，基于该用户的信用数据，可以向该用户提供针对该订购对象的订购服务。这样，基于该用户的消费行为数据，可以预估用户在未来某个时间可能还需要消费的其他对象，将这些对象作为订购对象，并基于该用户的信用数据，为用户提供订购服务，如果用户之后确实需要消费已订购的对象，因互联网服务平台已经向用户提供了该对象的订购服务，简化了用户主动发起订购的流程；如果用户之后没有消费已订购的对象，互联网服务平台可以自动解除该对象，解除流程执行起来相对简单，大大提升了用户对互联网服务平台提供的网络服务的用户体验。
本申请实施例所记载的提供预约服务的技术方案可以应用于提供旅行服务的互联网服务平台中，也可以应用于提供酒店服务和交通服务的互联网服务平台中，还可以应用于发布交叉营销策略的互联网服务平台中，这里不做具体限定。所谓交叉营销策略可以是指当用户在互联网服务平台中消费了某对象A，互联网服务平台可以根据配置的交叉营销策略向用户推送与对象A相关联的对象B。
本申请实施例中所记载的预约服务可以理解为互联网服务平台提供预约接口，并通过该预约接口向用户提供预约服务。在实际应用中，预约服务一般被应用在医疗、饮食等领域。这种预约服务能够使用户提前约定未来的某一事件(例如：约定XX日看医生)，这样，在约定事件的时间(XX日)到达时，用户可以针对已约定的事件(看医生)进行实施，有效防止因其他原因(例如：没有挂到该医生的号)而导致需要实施的事件不能实施(例如：无法看医生)，给用户的生产生活带来了极大的便利。
在本申请实施例中，可以采用订购服务的方式，互联网服务平台向用户提供对象B的订购服务。
在本申请实施例中所记载的信用数据可以理解为互联网服务平台根据用户行为数据为用户评估的信用值，也可以理解为信用评估机构提供的用户的信用数据，还可以其他用户为该用户提供的担保数据等等，也就是说，本申请实施例中记载的信用数据可以广义的理解成为能够表征或者推定该用户信用的数据都可以，这里对于信用数据的形式不做具体限定。
为使本申请的目的、技术方案和优点更加清楚，下面将结合本申请具体实施例及相应的附图对本申请技术方案进行清楚、完整地描述。显然，所描述的实施例仅是本申请一部分实施例，而不是全部的实施例。基于本申请中的实施例，本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例，都属于本申请保护的范围。
以下结合附图，详细说明本申请各实施例提供的技术方案。
图1为本申请实施例提供的一种订购处理方法的流程示意图。所述方法可以如下所示。
步骤101：获取用户的消费行为数据。
在本申请实施例中，服务器可以实时监控用户的消费行为，这里的消费行为可以是指用户点击购买控件和/或支付控件的行为，进而确定该用户的消费行为数据；也可以实时或者周期地从日志数据库中获取用户的消费行为数据，这里不做具体限定。
本申请实施例中记载的消费行为数据可以是指针对某消费对象，用户点击购买控件和/或支付控件后产生的行为数据。这里的消费对象可以是各种交通票(包含但不限于机票、火车票)，也可以是某个地方的提供住宿的酒店信息，等等。
步骤102：根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象。
在本申请实施例中，根据所述消费行为数据中包含的消费对象，确定与所述消费对象相关联的推荐对象；
从确定的所述推荐对象中，筛选出消费数量大于设定阈值的推荐对象；
将筛选出的所述推荐对象确定为与所述消费对象之间满足设定条件的订购对象。
具体地，根据所述消费行为数据中包含的消费对象，确定与所述消费对象相关联的推荐对象，包括：
根据所述消费行为数据中包含的消费对象，确定所述用户到达的目的地信息；
根据所述目的地信息，确定与所述目的地信息中包含的地址相关联的推荐对象。
步骤103：获取所述用户的信用数据。
在本申请实施例中，服务器可以向信用管理服务器发送信用数据获取请求，该信用数据获取请求中包含该用户的用户标识；信用管理服务器在接收到该信用获取请求时，查询该用户标识对应的信用数据，并将查找到的信用数据返回给服务器，这样，服务器能够获取该用户的信用数据。
或者，服务器本地存储了不同用户的信用数据，那么服务器可以根据该用户的用户标识，从信用数据库中查找到该用户的信用数据。
步骤104：根据所述信用数据，向所述用户提供针对所述订购对象的订购服务。
在本申请实施例中，当所述信用数据中包含的信用值大于设定门限值时，向所述用户提供针对所述订购对象的订购服务。
步骤105：在确定针对所述订购对象为所述用户提供订购服务后，判断用户在使用时间到达时，是否使用所述订购对象，若使用，则执行步骤106；否则，执行步骤107。
步骤106：当确定的使用时间到达时，确定所述用户尚未使用所述订购对象；自动解除对所述订购对象的订购服务，并释放所述订购对象。
步骤107：当确定的使用时间到达时，确定所述用户使用所述订购对象；针对所述订购对象，生成支付订单，并将所述支付订单发送给所述用户。
具体地，从提供所述订购对象的对象提供服务器中获取所述用户的消费数据；并根据所述消费数据中包含的所述订购对象，确定所述用户使用所述订购对象。
较优地，所述方法还包括：
若在设定时间内尚未接收到所述用户发送的支付完成信息，那么修改所述用户的信用数据。
图2为本申请实施例提供的一种提供预约服务的方法的流程示意图。所述方法可以如下所示。本申请实施例的执行主体可以为提供网络服务的互联网服务平台对应的服务器。
步骤201：获取用户的消费行为数据。
在本申请实施例中，服务器可以实时监控用户的消费行为，这里的消费行为可以是指用户点击购买控件和/或支付控件的行为，进而确定该用户的消费行为数据；也可以实时或者周期地从日志数据库中获取用户的消费行为数据，这里不做具体限定。
本申请实施例中记载的消费行为数据可以是指针对某消费对象，用户点击购买控件 和/或支付控件后产生的行为数据。这里的消费对象可以是各种交通票(包含但不限于机票、火车票)，也可以是某个地方的提供住宿的酒店信息，等等。
步骤202：根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象。
在本申请实施例中，根据不同对象之间的关联关系，可以根据该消费行为数据中包含的消费对象，确定与所述消费对象相关联的商品对象。
这里确定的商品对象可以是1个，也可以是多个。
如果确定的商品对象为1个，那么将确定的商品对象确定为与所述消费对象之间满足设定条件的预约对象。
如果确定的商品对象为多个，那么从确定的商品对象中，筛选出消费数量大于设定阈值的商品对象为与所述消费对象之间满足设定条件的预约对象。
这里的消费数量可以根据已购买该商品对象的人数确定，消费数量越大，说明用户消费该预约对象的可能性也越大，也就意味着互联网服务平台为用户提供这种商品对象的预约服务，用户履约的可能性也比较大，同时也能够达到交叉营销的目的；反之，则说明用户消费该预约对象的可能性也越小。
或者，根据所述消费行为数据中包含的消费对象，确定所述用户到达的目的地信息；并根据所述目的地信息，确定与所述目的地信息中包含的地址相关联的商品对象；从确定的所述商品对象中，筛选出消费数量大于设定阈值的商品对象为与所述消费对象之间满足设定条件的预约对象。
假设消费行为数据中包含的消费对象为车票(或者飞机票)，那么可以基于该消费行为数据中包含消费对象，确定用户所到达目的地信息。
根据经验可知，用户在到达一个不是经常居住地的地方，首先需要考虑的就是住宿问题。那么基于本申请实施例提供的技术方案，服务器可以基于该用户所达到的目的地，从提供住宿信息的数据库中查找出与所述目的地信息中包含的地址相关联的酒店对象。进一步确定各个酒店对象的消费数量，即订购酒店对象的用户数，并从确定的酒店对象中，筛选出消费数量大于设定阈值的酒店对象为与所述消费对象之间满足设定条件的预约对象。
这里筛选出的酒店对象可以是1个，也可以是多个。如果是多个，可以根据消费数量对筛选出的酒店对象进行排序，选择排序靠前的几个酒店对象作为预约对象。
此外，用户在到达一个不是经常居住地的地方，有可能是旅行，因为用户尚未到达 目的地，还无法确定到哪些地方参观，那么基于本申请实施例提供的技术方案，服务器可以基于该用户所达到的目的地，从提供景点信息的数据库中查找出与所述目的地信息中包含的地址相关联的门票对象。进一步确定各个门票对象的消费数量，即订购门票对象的用户数，并从确定的门票对象中，筛选出消费数量大于设定阈值的门票对象为与所述消费对象之间满足设定条件的预约对象。
需要说明的是，在为用户提供门票对象的预约服务时，可以查询门票对象的售出情况，进而在选择预约对象时，可以优先选择票源紧张的门票对象。对于票源宽松的门票对象，用户可能临时可以购买到，但是对于票源紧张的门票对象，如果用户临时起意想去，可能出现购买不到的情况，那么本申请实施例所提供的技术方案，能够提前自动为用户预约门票对象，避免用户临时起意想去时购买不到门票的情况，进而提升了用户对互联网服务器平台提供的预约服务的用户体验。
较优地，如果步骤201中获取到的消费行为数据中包含用户的行程信息，这里的行程信息可以理解为用户的一次旅行，该行程信息中可以包含去程车票和回程车票，那么根据该行程信息，可以确定该行程信息中的缺失信息，这里的缺失信息可以包含住宿信息、景点门票信息等等。此时服务器可以按照上述方式确定为用户提供预约服务的酒店对象和/或门票对象。
这里的酒店对象和/或门票对象可以根据其他用户到达该目的地时产生的与酒店对象和/或门票对象相关的消费行为数据确定的；也可以是根据这些消费行为数据，计算出不同酒店和/门票的使用概率确定的，这里不做具体限定。
步骤203：获取所述用户的信用数据。
在本申请实施例中，服务器可以向信用管理服务器发送信用数据获取请求，该信用数据获取请求中包含该用户的用户标识；信用管理服务器在接收到该信用获取请求时，查询该用户标识对应的信用数据，并将查找到的信用数据返回给服务器，这样，服务器能够获取该用户的信用数据。
或者，服务器本地存储了不同用户的信用数据，那么服务器可以根据该用户的用户标识，从信用数据库中查找到该用户的信用数据。
在本申请实施例中，步骤202和步骤203可以并行执行，也可以顺序执行，即先执行步骤202，再执行步骤203；或者先执行步骤203，再执行步骤202，这里不做具体限定。
如果先执行步骤203，那么在本申请实施例中，可以根据该信用数据，判断是否需 要向该用户提供预约服务，即如果该信用数据中包含的信用值大于设定门限时，说明该用户具备良好的信用，可以向该用户提供预约服务，此时再执行步骤202，进一步确定向该用户提供针对哪个预约对象的预约服务；如果该信用数据中包含的信用值不大于设定门限时，说明该用户不具备良好的信用，如果向该用户提供预约服务可能存在较大风险，可以确定不向该用户提供预约服务，因此，在这种情况下，可以不再执行步骤202，这样可以节省执行步骤202所使用的系统资源。
步骤204：根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
在本申请实施例中，当所述信用数据中包含的信用值大于设定门限值时，向所述用户提供针对所述预约对象的预约服务。
在确定针对所述预约对象为所述用户提供预约服务后，向所述用户发送预约服务信息，该预约服务信息中包含预约时间、预约对象、预约服务的有效时间等等。这里的预约服务的有效时间可以理解为要求用户确认享受该预约服务的最后时间。比如：预约时间的前一天，如果在预约时间的前一天之前，用户没有向服务器发送享受该预约服务的确认消息，那么服务器可以在预约时间到达时，自动解除该预约服务，以保证预约对象能够在预约时间内成为自由资源。
较优地，在确定针对所述预约对象为所述用户提供预约服务后，所述方法还包括：
当确定的预约时间到达时，确定所述用户尚未使用所述预约对象；自动解除对所述预约对象的预约服务，并释放所述预约对象。
这里的预约时间可以基于预约对象的使用时间确定，例如：预约对象的使用时间为XX年YY月ZZ日，那么在为用户提供预约服务时，可以向用户提供一个时间(比如：相对于使用时间提前一天或者以使用时间为准的前几个小时)，如果用户在这个时间到达时，向服务器发送确认信息，可以确定用户使用该预约对象；如果用户在这个时间到达时，尚未向服务器发送确认信息，可以确定用户尚未使用该预约对象。
这样，服务器能够及时释放预约对象，以保证预约对象的利用率，有效避免了预约对象的资源浪费。
较优地，在确定针对所述预约对象为所述用户提供预约服务后，所述方法还包括：
当确定的预约时间到达时，确定所述用户使用所述预约对象。
这里确定所述用户使用所述预约对象，包括：
从提供所述预约对象的对象提供服务器中获取所述用户的消费数据；
根据所述消费数据中包含的所述预约对象，确定所述用户使用所述预约对象。
进而针对所述预约对象，生成支付订单，并将所述支付订单发送给所述用户。
较优地，在预约时间到达的情况下，若接收到用户发送的确认信息，也可以确定用户使用该预约对象。进而针对所述预约对象，生成支付订单，并将所述支付订单发送给所述用户。
较优地，为了防止有些用户恶意使用预约对象，造成资源损失，所述方法还包括：
若在设定时间内尚未接收到所述用户发送的支付完成信息，那么修改所述用户的信用数据。
例如：在系统中标记该用户的违约行为，或者降低该用户的信用值等等，这样能够有效提升预约服务的安全性，降低预约服务的风险。
若在设定时间内接收到所述用户发送的支付完成信息，那么调整所述用户的信用数据。这里的调整可以是指调高用户的信用值，或者在系统中标记该用户按时履约的行为。
通过本申请实施例提供的技术方案，在获取用户的消费行为数据时，根据该消费行为数据中包含的消费对象，确定与该消费对象之间满足设定条件的预约对象，进而获取该用户的信用数据，基于该用户的信用数据，可以向该用户提供针对该预约对象的预约服务。这样，基于该用户的消费行为数据，可以预估用户在未来某个时间可能还需要消费的其他对象，将这些对象作为预约对象，并基于该用户的信用数据，为用户提供预约服务，如果用户之后确定需要消费已预约的对象，因互联网服务平台已经向用户提供了该对象的预约服务，简化了用户主动发起预约的流程；如果用户之后没有消费已预约的对象，互联网服务平台可以自动解除该对象，解除流程执行起来相对简单，大大提升了用户对互联网服务平台提供的预约服务的用户体验。
图3为本申请实施例提供的一种针对门票对象提供预约服务的方法的流程示意图。所述方法可以如下所示。
步骤301：获取用户的行程信息，所述行程信息中包含地址信息。
在本申请实施例中，这里记载的地址信息可以是一个(那么可以称之为目的地)，也可以是多个，例如：用户自驾游所要经过或者停留的多个不同的地方，那么该用户的行程信息中将包含经过或者停留的这些地方的地址信息。
步骤302：根据所述行程信息中包含的所述地址信息，确定与所述地址信息对应的位置相关联的门票对象。
在本申请实施例中，与地址信息对应的位置关联的门票对象可能为多个，这里可以对门票对象进行筛选，选择那些热门景点或者著名景点(用户选择概率比较高的景点) 的门票，作为本申请实施例所记载方案的提供预约服务的门票对象。
步骤303：获取所述用户的信用数据。
在本申请实施例中所记载的信用数据可以理解为互联网服务平台根据用户行为数据为用户评估的信用值，也可以理解为信用评估机构提供的用户的信用数据，还可以其他用户为该用户提供的担保数据等等，也就是说，本申请实施例中记载的信用数据可以广义的理解成为能够表征或者推定该用户信用的数据都可以，这里对于信用数据的形式不做具体限定。
步骤304：根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
较优地，首先，确定所述用户到达所述地址信息对应的位置的时间。
其次，根据所述信用数据和所述时间，向所述用户提供针对所述门票对象的预约服务。
具体地，在确定系统时间与所述时间之间满足预设条件的情况下，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
这里的预设条件可以理解为触发提供预约服务的时间条件，即假设预设条件为用户到达地址信息对应的位置的时间之后N个小时，那么若系统时间满足用户到达地址信息对应的位置的时间之后N个小时，此时启动根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
在实际应用中，针对不同的门票对象，所使用的时间段可能存在差异。例如：海洋馆里的海豚表演，假设海豚表演一天安排三个场次：早上10:00～11：00；中午1:00～2:00；下午4:00～5:00。那么在为用户提供门票对象的预约服务时，需要向用户确定所要看表演的场次。在本申请实施例提供的技术方案中，较优地，在确定所述用户到达所述地址信息对应的位置的时间的情况下，所述方法还包括：
确定与所述门票对象的至少一个使用时间段；
向所述用户发送提示信息，所述提示信息中包含所述至少一个使用时间段，所述提示信息用于提示用户从所述至少一个使用时间段中选择一个使用时间段；
接收所述用户选择的使用时间段。
例如：用户选择中午1:00～2:00，那么可以根据所述信用数据，向所述用户提供满足所述使用时间段的门票对象的预约服务。
具体地，当所述信用数据中包含的信用值大于设定门限值时，向所述用户提供针对所述门票对象的预约服务。
较优地，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务，包括：
根据所述信用数据，确定所述用户的信用等级；
根据所述信用等级，向所述用户提供针对所述门票对象的、所述信用等级对用的预约服务。
例如：系统预先根据信用等级的不同，设置不同等级的预约服务。不同等级的预约服务可以根据门票对象的属性不同进行确定，例如：对于同一个景点的门票对象，可以根据游览范围对门票对象进行划分，这样，对于信用等级高的用户，可以提供游览范围比较广的门票对象；对于信用等级低的用户，可以提供游览范围比较小的门票对象；
再例如：针对同一个门票对象，可以根据位置的前后对门票对象进行划分，这样，对于信用等级高的用户，可以提供位置相对靠前的门票对象；对于信用等级低的用户，可以提供位置相对靠后的门票对象。
此外，不同等级的预约服务还可以根据预约时间、预约内容等进行确定，这里不再一一赘述。
较优地，在确定针对所述门票对象为所述用户提供预约服务后，所述方法还包括：
当确定的预约时间到达时，确定所述用户尚未使用所述门票对象；
自动解除对所述门票对象的预约服务，并释放所述门票对象。
当确定的预约时间到达时，确定所述用户使用所述门票对象；
针对所述门票对象，生成支付订单，并将所述支付订单发送给所述用户。
图4为本申请实施例提供的一种针对酒店对象提供预约服务的方法的流程示意图。所述方法可以如下所示。
步骤401：获取用户的行程信息，所述行程信息中包含目的地。
步骤402：根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象。
步骤403：获取所述用户的信用数据。
步骤404：根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
具体地，首先，确定所述用户到达所述目的地的时间。
其次，根据所述信用数据和所述用户到达所述目的地的时间，向所述用户提供针对所述酒店对象的预约服务。
具体地，在确定系统时间与所述用户到达所述目的地的时间之间满足预设条件的情况下，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
较优地，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务，包括：
获取所述用户当前的位置信息；
在所述位置信息与所述目的地相同的情况下，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
即向用户发送位置信息获取请求，并接收该用户所使用终端设备定位的位置信息，在所述位置信息与所述目的地相同的情况下，说明用户已到达目的地，此时可以触发根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
换言之，在所述位置信息与所述目的地相同的情况下，说明用户已到达目的地，此时可以触发获取所述用户的信用数据，进而根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
上述实施例中具体实现方式可以参见图1或图2中所示的内容，这里不再一一赘述。
图5为本申请实施例提供的一种订购处理设备的结构示意图。所述订购处理设备包括：获取单元501、确定单元502和处理单元503，其中：
所述获取单元501，获取用户的消费行为数据；
所述确定单元502，根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象；
所述获取单元501，获取所述用户的信用数据；
所述处理单元503，根据所述信用数据，向所述用户提供针对所述订购对象的订购服务。
在本申请的另一个实施例中，所述设备还包括：释放单元504，其中：
所述释放单元504，在确定针对所述订购对象为所述用户提供订购服务后，当确定的使用时间到达时，确定所述用户尚未使用所述订购对象；
自动解除对所述订购对象的订购服务，并释放所述订购对象。
在本申请的另一个实施例中，所述设备还包括：支付单元505，其中：
所述支付单元505，在确定针对所述订购对象为所述用户提供订购服务后，当确定的使用时间到达时，确定所述用户使用所述订购对象；
针对所述订购对象，生成支付订单，并将所述支付订单发送给所述用户。
在本申请的另一个实施例中，所述设备还包括：修改单元506，其中：
所述修改单元506，若在设定时间内尚未接收到所述用户发送的支付完成信息，那么修改所述用户的信用数据。
在本申请的另一个实施例中，所述确定单元502确定所述用户使用所述订购对象，包括：
从提供所述订购对象的对象提供服务器中获取所述用户的消费数据；
根据所述消费数据中包含的所述订购对象，确定所述用户使用所述订购对象。
在本申请的另一个实施例中，所述确定单元502根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象，包括：
根据所述消费行为数据中包含的消费对象，确定与所述消费对象相关联的推荐对象；
从确定的所述推荐对象中，筛选出消费数量大于设定阈值的推荐对象；
将筛选出的所述推荐对象确定为与所述消费对象之间满足设定条件的订购对象。
在本申请的另一个实施例中，所述确定单元502根据所述消费行为数据中包含的消费对象，确定与所述消费对象相关联的推荐对象，包括：
根据所述消费行为数据中包含的消费对象，确定所述用户到达的目的地信息；
根据所述目的地信息，确定与所述目的地信息中包含的地址相关联的推荐对象。
在本申请的另一个实施例中，所述处理单元503根据所述信用数据，向所述用户提供针对所述订购对象的订购服务，包括：
当所述信用数据中包含的信用值大于设定门限值时，向所述用户提供针对所述订购对象的订购服务。
需要说明的是，本申请实施例所提供的设备可以通过硬件方式实现，也可以通过软件方式实现，这里不做具体限定。本申请实施例所提供的设备基于该用户的消费行为数据，可以预估用户在未来某个时间可能还需要消费的其他对象，将这些对象作为订购对象，并基于该用户的信用数据，为用户提供订购服务，如果用户之后确实需要消费已订购的对象，因互联网服务平台已经向用户提供了该对象的订购服务，简化了用户主动发起订购的流程；如果用户之后没有消费已订购的对象，互联网服务平台可以自动解除该对象，解除流程执行起来相对简单，大大提升了用户对互联网服务平台提供的网络服务的用户体验。
图6为本申请实施例提供的一种提供预约服务的设备的结构示意图。所述设备包括：获取单元601、确定单元602和处理单元603，其中：
获取单元601，获取用户的消费行为数据；
确定单元602，根据所述消费行为数据中包含的消费对象，确定与所述消费对象之 间满足设定条件的预约对象；
所述获取单元601，获取所述用户的信用数据；
处理单元603，根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
在本申请的另一个实施例中，所述设备还包括：释放单元604，其中：
所述释放单元604，在确定针对所述预约对象为所述用户提供预约服务后，当确定的预约时间到达时，确定所述用户尚未使用所述预约对象；自动解除对所述预约对象的预约服务，并释放所述预约对象。
在本申请的另一个实施例中，所述设备还包括：支付单元605，其中：
所述支付单元605，在确定针对所述预约对象为所述用户提供预约服务后，当确定的预约时间到达时，确定所述用户使用所述预约对象；针对所述预约对象，生成支付订单，并将所述支付订单发送给所述用户。
在本申请的另一个实施例中，所述设备还包括：修改单元606，其中：
所述修改单元606，若在设定时间内尚未接收到所述用户发送的支付完成信息，那么修改所述用户的信用数据。
在本申请的另一个实施例中，所述支付单元605确定所述用户使用所述预约对象，包括：
从提供所述预约对象的对象提供服务器中获取所述用户的消费数据；
根据所述消费数据中包含的所述预约对象，确定所述用户使用所述预约对象。
在本申请的另一个实施例中，所述确定单元602根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象，包括：
根据所述消费行为数据中包含的消费对象，确定与所述消费对象相关联的商品对象；
从确定的所述商品对象中，筛选出消费数量大于设定阈值的商品对象为与所述消费对象之间满足设定条件的预约对象。
在本申请的另一个实施例中，所述确定单元602根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象，包括：
根据所述消费行为数据中包含的消费对象，确定所述用户到达的目的地信息；
根据所述目的地信息，确定与所述目的地信息中包含的地址相关联的商品对象；
从确定的所述商品对象中，筛选出消费数量大于设定阈值的商品对象为与所述消费对象之间满足设定条件的预约对象。
在本申请的另一个实施例中，所述处理单元603根据所述信用数据，向所述用户提供针对所述预约对象的预约服务，包括：
当所述信用数据中包含的信用值大于设定门限值时，向所述用户提供针对所述预约对象的预约服务。
需要说明的是，本申请实施例所提供的设备可以通过硬件方式实现，也可以通过软件方式实现，这里不做具体限定。本申请实施例所提供的设备基于该用户的消费行为数据，可以预估用户在未来某个时间可能还需要消费的其他对象，将这些对象作为预约对象，并基于该用户的信用数据，为用户提供预约服务，如果用户之后确定需要消费已预约的对象，因互联网服务平台已经向用户提供了该对象的预约服务，简化了用户主动发起预约的流程；如果用户之后没有消费已预约的对象，互联网服务平台可以自动解除该对象，解除流程执行起来相对简单，大大提升了用户对互联网服务平台提供的预约服务的用户体验。
基于同一个发明构思，本申请实施例还提供了一种提供预约服务的设备，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
获取用户的消费行为数据；
根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
其中，具体实现方式可以参见上述实施例中记载的内容，这里不再一一赘述。
图7为本申请实施例提供的一种针对门票对象提供预约服务的设备的结构示意图。所述设备包括：获取单元701、确定单元702和处理单元703，其中：
获取单元701，获取用户的行程信息，所述行程信息中包含地址信息；
确定单元702，根据所述行程信息中包含的所述地址信息，确定与所述地址信息对应的位置相关联的门票对象；
所述获取单元701，获取所述用户的信用数据；
处理单元703，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
在本申请的另一个实施例中，所述处理单元703根据所述信用数据，向所述用户提供针对所述门票对象的预约服务，包括：
确定所述用户到达所述地址信息对应的位置的时间；
根据所述信用数据和所述用户到达所述目的地的时间，向所述用户提供针对所述门票对象的预约服务。
在本申请的另一个实施例中，所述处理单元703根据所述信用数据和所述用户到达所述目的地的时间，向所述用户提供针对所述门票对象的预约服务，包括：
在确定系统时间与所述用户到达所述目的地的时间之间满足预设条件的情况下，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
在本申请的另一个实施例中，所述处理单元703在确定所述用户到达所述地址信息对应的位置的时间的情况下，确定与所述门票对象的至少一个使用时间段；
向所述用户发送提示信息，所述提示信息中包含所述至少一个使用时间段，所述提示信息用于提示用户从所述至少一个使用时间段中选择一个使用时间段；
接收所述用户选择的使用时间段；
所述处理单元703根据所述信用数据和所述时间，向所述用户提供针对所述门票对象的预约服务，包括：
根据所述信用数据，向所述用户提供满足所述使用时间段的门票对象的预约服务。
在本申请的另一个实施例中，所述处理单元703根据所述信用数据，向所述用户提供针对所述门票对象的预约服务，包括：
根据所述信用数据，确定所述用户的信用等级；
根据所述信用等级，向所述用户提供针对所述门票对象的、所述信用等级对用的预约服务。
在本申请的另一个实施例中，所述处理单元703根据所述信用数据，向所述用户提供针对所述门票对象的预约服务，包括：
当所述信用数据中包含的信用值大于设定门限值时，向所述用户提供针对所述门票对象的预约服务。
在本申请的另一个实施例中，所述设备还包括：释放单元704，其中：
所述释放单元704，在确定针对所述门票对象为所述用户提供预约服务后，当确定的预约时间到达时，确定所述用户尚未使用所述门票对象；
自动解除对所述门票对象的预约服务，并释放所述门票对象。
在本申请的另一个实施例中，所述设备还包括：支付单元705，其中：
所述支付单元705，在确定针对所述门票对象为所述用户提供预约服务后，当确定 的预约时间到达时，确定所述用户使用所述门票对象；
针对所述门票对象，生成支付订单，并将所述支付订单发送给所述用户。
需要说明的是，本申请实施例提供的设备可以通过软件方式实现，也可以通过硬件方式实现，这里不做具体限定。
基于同一个发明构思，本申请实施例还提供了一种提供预约服务的设备，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
获取用户的行程信息，所述行程信息中包含目的地；
根据所述行程信息中包含的目的地，确定与所述目的地相关联的门票对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
其中，具体实现方式可以参见上述实施例中记载的内容，这里不再一一赘述。
图8为本申请实施例提供的一种针对酒店对象提供预约服务的设备的结构示意图。所述设备包括：获取单元801、确定单元802和处理单元803，其中：
获取单元801，获取用户的行程信息，所述行程信息中包含目的地；
确定单元802，根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象；
所述获取单元801，获取所述用户的信用数据；
处理单元803，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
在本申请的另一个实施例中，所述处理单元803根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务，包括：
确定所述用户到达所述目的地的时间；
根据所述信用数据和所述用户到达所述目的地的时间，向所述用户提供针对所述酒店对象的预约服务。
在本申请的另一个实施例中，所述处理单元803根据所述信用数据和所述用户到达所述目的地的时间，向所述用户提供针对所述酒店对象的预约服务，包括：
在确定系统时间与所述用户到达所述目的地的时间之间满足预设条件的情况下，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
在本申请的另一个实施例中，所述处理单元803根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务，包括：
获取所述用户当前的位置信息；
在所述位置信息与所述目的地相同的情况下，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
需要说明的是，本申请实施例提供的设备可以通过软件方式实现，也可以通过硬件方式实现，这里不做具体限定。
基于同一个发明构思，本申请实施例还提供了一种提供预约服务的设备，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
获取用户的行程信息，所述行程信息中包含目的地；
根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象；
获取所述用户的信用数据；
根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
其中，具体实现方式可以参见上述实施例中记载的内容，这里不再一一赘述。
本领域内的技术人员应明白，本发明的实施例可提供为方法、系统、或计算机程序产品。因此，本发明可采用完全硬件实施例、完全软件实施例、或结合软件和硬件方面的实施例的形式。而且，本发明可采用在一个或多个其中包含有计算机可用程序代码的计算机可用存储介质(包括但不限于磁盘存储器、CD-ROM、光学存储器等)上实施的计算机程序产品的形式。
本发明是参照根据本发明实施例的方法、设备(系统)、和计算机程序产品的流程图和/或方框图来描述的。应理解可由计算机程序指令实现流程图和/或方框图中的每一流程和/或方框、以及流程图和/或方框图中的流程和/或方框的结合。可提供这些计算机程序指令到通用计算机、专用计算机、嵌入式处理机或其他可编程数据处理设备的处理器以产生一个机器，使得通过计算机或其他可编程数据处理设备的处理器执行的指令产生用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的装置。
这些计算机程序指令也可存储在能引导计算机或其他可编程数据处理设备以特定方式工作的计算机可读存储器中，使得存储在该计算机可读存储器中的指令产生包括指令装置的制造品，该指令装置实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能。
这些计算机程序指令也可装载到计算机或其他可编程数据处理设备上，使得在计算 机或其他可编程设备上执行一系列操作步骤以产生计算机实现的处理，从而在计算机或其他可编程设备上执行的指令提供用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的步骤。
在一个典型的配置中，计算设备包括一个或多个处理器(CPU)、输入/输出接口、网络接口和内存。
内存可能包括计算机可读介质中的非永久性存储器，随机存取存储器(RAM)和/或非易失性内存等形式，如只读存储器(ROM)或闪存(flash RAM)。内存是计算机可读介质的示例。
计算机可读介质包括永久性和非永久性、可移动和非可移动媒体可以由任何方法或技术来实现信息存储。信息可以是计算机可读指令、数据结构、程序的模块或其他数据。计算机的存储介质的例子包括，但不限于相变内存(PRAM)、静态随机存取存储器(SRAM)、动态随机存取存储器(DRAM)、其他类型的随机存取存储器(RAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、快闪记忆体或其他内存技术、只读光盘只读存储器(CD-ROM)、数字多功能光盘(DVD)或其他光学存储、磁盒式磁带，磁带磁磁盘存储或其他磁性存储设备或任何其他非传输介质，可用于存储可以被计算设备访问的信息。按照本文中的界定，计算机可读介质不包括暂存电脑可读媒体(transitory media)，如调制的数据信号和载波。
还需要说明的是，术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含，从而使得包括一系列要素的过程、方法、商品或者设备不仅包括那些要素，而且还包括没有明确列出的其他要素，或者是还包括为这种过程、方法、商品或者设备所固有的要素。在没有更多限制的情况下，由语句“包括一个……”限定的要素，并不排除在包括所述要素的过程、方法、商品或者设备中还存在另外的相同要素。
以上所述仅为本申请的实施例而已，并不用于限制本申请。对于本领域技术人员来说，本申请可以有各种更改和变化。凡在本申请的精神和原理之内所作的任何修改、等同替换、改进等，均应包含在本申请的权利要求范围之内。

Claims (29)

  1. 一种订购处理方法，其特征在于，包括：
    获取用户的消费行为数据；
    根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象；
    获取所述用户的信用数据；
    根据所述信用数据，向所述用户提供针对所述订购对象的订购服务。
  2. 根据权利要求1所述的方法，其特征在于，在确定针对所述订购对象为所述用户提供订购服务后，所述方法还包括：
    当确定的使用时间到达时，确定所述用户尚未使用所述订购对象；
    自动解除对所述订购对象的订购服务，并释放所述订购对象。
  3. 根据权利要求1所述的方法，其特征在于，在确定针对所述订购对象为所述用户提供订购服务后，所述方法还包括：
    当确定的使用时间到达时，确定所述用户使用所述订购对象；
    针对所述订购对象，生成支付订单，并将所述支付订单发送给所述用户。
  4. 根据权利要求3所述的方法，其特征在于，所述方法还包括：
    若在设定时间内尚未接收到所述用户发送的支付完成信息，那么修改所述用户的信用数据。
  5. 根据权利要求3所述的方法，其特征在于，确定所述用户使用所述订购对象，包括：
    从提供所述订购对象的对象提供服务器中获取所述用户的消费数据；
    根据所述消费数据中包含的所述订购对象，确定所述用户使用所述订购对象。
  6. 根据权利要求1所述的方法，其特征在于，根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象，包括：
    根据所述消费行为数据中包含的消费对象，确定与所述消费对象相关联的推荐对象；
    从确定的所述推荐对象中，筛选出消费数量大于设定阈值的推荐对象；
    将筛选出的所述推荐对象确定为与所述消费对象之间满足设定条件的订购对象。
  7. 根据权利要求6所述的方法，其特征在于，根据所述消费行为数据中包含的消费对象，确定与所述消费对象相关联的推荐对象，包括：
    根据所述消费行为数据中包含的消费对象，确定所述用户到达的目的地信息；
    根据所述目的地信息，确定与所述目的地信息中包含的地址相关联的推荐对象。
  8. 根据权利要求1所述的方法，其特征在于，根据所述信用数据，向所述用户提供针对所述订购对象的订购服务，包括：
    当所述信用数据中包含的信用值大于设定门限值时，向所述用户提供针对所述订购对象的订购服务。
  9. 一种提供预约服务方法，其特征在于，包括：
    获取用户的消费行为数据；
    根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象；
    获取所述用户的信用数据；
    根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
  10. 一种针对门票对象提供预约服务的方法，其特征在于，包括：
    获取用户的行程信息，所述行程信息中包含地址信息；
    根据所述行程信息中包含的所述地址信息，确定与所述地址信息对应的位置相关联的门票对象；
    获取所述用户的信用数据；
    根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
  11. 根据权利要求10所述的方法，其特征在于，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务，包括：
    确定所述用户到达所述地址信息对应的位置的时间；
    根据所述信用数据和所述时间，向所述用户提供针对所述门票对象的预约服务。
  12. 根据权利要求11所述的方法，其特征在于，根据所述信用数据和所述时间，向所述用户提供针对所述门票对象的预约服务，包括：
    在确定系统时间与所述时间之间满足预设条件的情况下，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
  13. 根据权利要求10所述的方法，其特征在于，在确定所述用户到达所述地址信息对应的位置的时间的情况下，所述方法还包括：
    确定与所述门票对象的至少一个使用时间段；
    向所述用户发送提示信息，所述提示信息中包含所述至少一个使用时间段，所述提 示信息用于提示用户从所述至少一个使用时间段中选择一个使用时间段；
    接收所述用户选择的使用时间段；
    根据所述信用数据和所述时间，向所述用户提供针对所述门票对象的预约服务，包括：
    根据所述信用数据，向所述用户提供满足所述使用时间段的门票对象的预约服务。
  14. 根据权利要求10所述的方法，其特征在于，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务，包括：
    根据所述信用数据，确定所述用户的信用等级；
    根据所述信用等级，向所述用户提供针对所述门票对象的、所述信用等级对用的预约服务。
  15. 根据权利要求10所述的方法，其特征在于，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务，包括：
    当所述信用数据中包含的信用值大于设定门限值时，向所述用户提供针对所述门票对象的预约服务。
  16. 根据权利要求10或15所述的方法，其特征在于，在确定针对所述门票对象为所述用户提供预约服务后，所述方法还包括：
    当确定的预约时间到达时，确定所述用户尚未使用所述门票对象；
    自动解除对所述门票对象的预约服务，并释放所述门票对象。
  17. 根据权利要求10或15所述的方法，其特征在于，在确定针对所述门票对象为所述用户提供预约服务后，所述方法还包括：
    当确定的预约时间到达时，确定所述用户使用所述门票对象；
    针对所述门票对象，生成支付订单，并将所述支付订单发送给所述用户。
  18. 一种针对酒店对象提供预约服务的方法，其特征在于，包括：
    获取用户的行程信息，所述行程信息中包含目的地；
    根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象；
    获取所述用户的信用数据；
    根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
  19. 根据权利要求18所述的方法，其特征在于，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务，包括：
    确定所述用户到达所述目的地的时间；
    根据所述信用数据和所述用户到达所述目的地的时间，向所述用户提供针对所述酒店对象的预约服务。
  20. 根据权利要求19所述的方法，其特征在于，根据所述信用数据和所述用户到达所述目的地的时间，向所述用户提供针对所述酒店对象的预约服务，包括：
    在确定系统时间与所述用户到达所述目的地的时间之间满足预设条件的情况下，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
  21. 根据权利要求18所述的方法，其特征在于，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务，包括：
    获取所述用户当前的位置信息；
    在所述位置信息与所述目的地相同的情况下，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
  22. 一种订购处理设备，其特征在于，包括：
    获取单元，获取用户的消费行为数据；
    确定单元，根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象；
    所述获取单元，获取所述用户的信用数据；
    处理单元，根据所述信用数据，向所述用户提供针对所述订购对象的订购服务。
  23. 一种提供预约服务设备，其特征在于，包括：
    获取单元，获取用户的消费行为数据；
    确定单元，根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象；
    所述获取单元，获取所述用户的信用数据；
    处理单元，根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
  24. 一种针对门票对象提供预约服务的设备，其特征在于，包括：
    获取单元，获取用户的行程信息，所述行程信息中包含地址信息；
    确定单元，根据所述行程信息中包含的所述地址信息，确定与所述地址信息对应的位置相关联的门票对象；
    所述获取单元，获取所述用户的信用数据；
    处理单元，根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
  25. 一种针对酒店对象提供预约服务的设备，其特征在于，包括：
    获取单元，获取用户的行程信息，所述行程信息中包含目的地；
    确定单元，根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象；
    所述获取单元，获取所述用户的信用数据；
    处理单元，根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
  26. 一种订购处理设备，其特征在于，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
    获取用户的消费行为数据；
    根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的订购对象；
    获取所述用户的信用数据；
    根据所述信用数据，向所述用户提供针对所述订购对象的订购服务。
  27. 一种提供预约服务的设备，其特征在于，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
    获取用户的消费行为数据；
    根据所述消费行为数据中包含的消费对象，确定与所述消费对象之间满足设定条件的预约对象；
    获取所述用户的信用数据；
    根据所述信用数据，向所述用户提供针对所述预约对象的预约服务。
  28. 一种针对门票对象提供预约服务的设备，其特征在于，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
    获取用户的行程信息，所述行程信息中包含地址信息；
    根据所述行程信息中包含的所述地址信息，确定与所述地址信息对应的位置相关联的门票对象；
    获取所述用户的信用数据；
    根据所述信用数据，向所述用户提供针对所述门票对象的预约服务。
  29. 一种针对酒店对象提供预约服务的设备，其特征在于，包括：存储器和至少一个处理器，其中：所述存储器存储有程序，并被配置成由所述至少一个处理器执行以下步骤：
    获取用户的行程信息，所述行程信息中包含目的地；
    根据所述行程信息中包含的目的地，确定与所述目的地相关联的酒店对象；
    获取所述用户的信用数据；
    根据所述信用数据，向所述用户提供针对所述酒店对象的预约服务。
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