WO2019015320A1 - 事件处理方法和装置 - Google Patents

事件处理方法和装置 Download PDF

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Publication number
WO2019015320A1
WO2019015320A1 PCT/CN2018/076712 CN2018076712W WO2019015320A1 WO 2019015320 A1 WO2019015320 A1 WO 2019015320A1 CN 2018076712 W CN2018076712 W CN 2018076712W WO 2019015320 A1 WO2019015320 A1 WO 2019015320A1
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WIPO (PCT)
Prior art keywords
information
user terminal
event processing
specified
service
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PCT/CN2018/076712
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English (en)
French (fr)
Inventor
赵杰
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中兴通讯股份有限公司
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Publication of WO2019015320A1 publication Critical patent/WO2019015320A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/52—Network services specially adapted for the location of the user terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5041—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the time relationship between creation and deployment of a service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
    • H04L41/5093—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement wherein the managed service relates to messaging or chat services

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to an event processing method and apparatus.
  • the business system mainly informs the on-site personnel to evacuate the site through fire alarms installed inside the building, but there may be situations in which the fire alarm device does not work properly, some personnel are in an environment where the alarm is not heard, Or some people may not hear the alarm bell due to hearing reasons. These situations will result in some people not being able to evacuate in time, and the personal safety and property safety of the relevant personnel cannot be protected.
  • an event processing method is provided, which is applied to a Mobile Edge Computing (MEC) platform, and includes the following steps: receiving a service event processing request of a service system, the service The event processing request carries information of the specified geographic area; acquires information of the user terminal in the specified geographic area according to the business event processing request; and processes the request according to the business event and uses the information of the user terminal to perform the service operating.
  • MEC Mobile Edge Computing
  • an event processing apparatus configured to apply to an MEC platform, the event processing apparatus comprising: a receiving module, configured to receive a service event processing request of a service system, the business event Processing a request to carry information of a specified geographic area; an obtaining module for acquiring information of a user terminal within the specified geographic area according to the business event processing request; and a processing module for processing the request according to the business event and The business operation is performed using the information of the user terminal.
  • an event processing apparatus for use in an MEC platform.
  • the apparatus includes a memory, a processor, and at least one application stored in the memory and configured to be executed by the processor, the application being configured to perform the step of: receiving a business event processing request of the business system,
  • the service event processing request carries information of a specified geographic area; acquires information of the user terminal in the specified geographic area according to the business event processing request; and processes the request according to the business event, and performs business operations by using the information of the user terminal.
  • a computer readable storage medium having stored thereon an event handler, the step of implementing an event processing method when the event handler is executed by a processor .
  • the event processing method includes the steps of: receiving a service event processing request of a service system, the service event processing request carrying information of a specified geographic area; and acquiring information of the user terminal in the specified geographic area according to the service event processing request;
  • the business event processing request uses the information of the user terminal to perform a business operation.
  • FIG. 1 is a flowchart of an event processing method according to a first embodiment of the present invention
  • FIG. 2 is a flowchart of an event processing method according to a second embodiment of the present invention.
  • FIG. 3 is a schematic diagram of interaction of each subject when the event processing method of the second embodiment of the present invention is implemented;
  • FIG. 4 is a flowchart of an event processing method according to a third embodiment of the present invention.
  • FIG. 5 is a schematic diagram of interaction of each subject when the event processing method of the third embodiment of the present invention is implemented;
  • FIG. 6 is a flowchart of an event processing method according to a fourth embodiment of the present invention.
  • FIG. 8 is a flowchart of an event processing method according to a fifth embodiment of the present invention.
  • FIG. 9 is a schematic diagram of interaction of each subject when the event processing method of the fifth embodiment of the present invention is implemented.
  • FIG. 10 is a block diagram showing an element of an event processing apparatus according to a sixth embodiment of the present invention.
  • FIG. 11 is a flowchart of an event processing method according to a seventh embodiment of the present invention.
  • the service system processes the service event request request, and obtains the information of the user terminal in the specified geographic area according to the request, thereby assisting the service system to personalize the service event in a specific range. Processing, which in turn improves the ability of business systems to handle business events within a specific range.
  • the technical solutions of the embodiments of the present invention can be widely applied to fire, security, advertising and other business fields.
  • the event processing method and apparatus described in the embodiments of the present invention can be applied to application scenarios of various service event processing, and is particularly applicable to a scenario in which a service system is combined with a Mobile Edge Computing (MEC) platform. That is, the business system interacts with the MEC platform to implement business event processing. In addition, the business system can also be combined with other platforms or devices similar to the MEC platform to handle the processing of business events.
  • MEC Mobile Edge Computing
  • the business system described in the embodiments of the present invention may be a system for processing various business events, such as a fire protection system, a security system, an advertisement system, and the like.
  • the MEC platform involved in the embodiments of the present invention is a service platform deployed by a mobile operator at a location close to the user terminal at the edge of the network.
  • the MEC platform can be concatenated between the base station and the core network.
  • the event processing method and apparatus described in the embodiments of the present invention are mainly applied to the MEC platform, and of course, may be applied to other platforms or devices similar to the MEC platform, which is not limited by the present invention.
  • the following is a detailed description of the application to the MEC platform as an example.
  • FIG. 1 shows an event processing method according to a first embodiment of the present invention.
  • the event processing method includes the following steps:
  • a service event processing request of the service system is received, where the service event processing request carries information of a specified geographic area;
  • step S11 when the service event needs to be processed, the service system sends a service event processing request to the MEC platform, and the MEC platform receives the service event processing request sent by the service system.
  • the MEC platform may instruct the communication network node (such as the base station) to start the measurement process of the user terminal, and after receiving the base station's request for starting the measurement process, the user terminal reports the measurement report to the base station.
  • the measurement process of the user terminal may also be initiated by the MEC platform before the service system sends a service event processing request to the MEC platform.
  • the service event processing request carries at least the information of the specified geographic area, and may further carry information about the specified condition of the terminal.
  • the information of the specified geographical area may include the location of the central reference point and the distance range from the central reference point, or the boundary information of the geographical area.
  • the information about the specified condition of the terminal may include condition information such as the gender, age, and contact information of the user.
  • the central reference point may be set by the business system side according to actual needs, such as setting a certain square, shopping mall or landmark as a central reference point.
  • the business event processing request may be information requesting the MEC platform to return to the user terminal within the specified geographic area (or simultaneously satisfy the specified condition), including single return and real time monitoring and periodically returning both ways.
  • the business event processing request may further include a processing rule including pushing preset information to a user terminal within a specified geographic area, pushing information of a user terminal within a specified geographic area to the designated object, and the like.
  • a processing rule including pushing preset information to a user terminal within a specified geographic area, pushing information of a user terminal within a specified geographic area to the designated object, and the like.
  • the preset information When the preset information is pushed to the user terminal in the specified geographical area, the information may be sent in a single time, or may be monitored in real time and sent periodically; when the information of the user terminal in the specified geographical area is pushed to the specified object, the information may be sent in a single time. It can also be monitored in real time and sent periodically.
  • the preset information is pre-set information on the service system side, such as notification information, advertisement information, and the like;
  • the designated object is an object such as a system, a terminal, or the like specified in advance on the service system side.
  • the information of the user terminal mentioned in the above description may include only the identification information of the user terminal, and may further include at least one of location information of the user terminal and information of the user (ie, the user to which the user terminal belongs).
  • the user's information includes gender, age, contact information (phone number, address, etc.), name, ID number, etc. desensitization, non-desensitization information.
  • step S12 the MEC platform calculates the location of all accessed user terminals by using a precise positioning algorithm according to the measurement report reported by the user terminal, and determines whether the location of the user terminal is within the designated geographical area one by one, and filters out the specified geographical area. User terminal and obtain information of the user terminal within the specified geographic area.
  • the MEC platform continues to determine whether the user terminal in the specified geographic area satisfies the specified condition one by one, and selects the user terminal that meets the specified condition.
  • step S13 the MEC platform performs a business operation according to different business event processing requests, using the information of the user terminal of the specified specified geographical area (or simultaneously meeting the specified condition).
  • the performing the service operation includes: transmitting the information of the user terminal to the service system, or further periodically updating the information of the user terminal and transmitting the information to the service system; transmitting the preset information to the user terminal; and transmitting the user terminal
  • the information is to the specified object, or the information of the user terminal is further updated periodically and sent to the specified object;
  • the MEC platform when the business event processing request returns a single request for the information of the user terminal within the specified geographic area (or simultaneously meets the specified conditions), the MEC platform sends the specified geographic area directly to the business system (or simultaneously meets the specified designation). Conditional information of the user terminal.
  • the MEC platform when the business event processing request is to request real-time monitoring and return information of the user terminal within the specified geographic area (or at the same time meeting the specified conditions), the MEC platform periodically updates the specified geographic area (or simultaneously meets the designation). The information of the user terminal of the condition is transmitted to the business system. The MEC platform stops monitoring and transmitting information in real time until the service system sends a request to stop real-time monitoring or meets the stop condition in the business event processing request.
  • periodically updating is as follows: the MEC platform periodically recalculates the locations of all accessed user terminals, and determines whether the user's location is within a specified geographic area one by one, and filters out the specified geographic area. The user terminal may further determine whether the user terminal in the specified geographical area satisfies the specified condition one by one, select a user terminal that meets the specified condition, and send the updated information of the user terminal to the service system.
  • the MEC platform periodically checks whether the user terminals appear according to the information of the user terminal that was last acquired when the saved network is normal. a normal area of the mobile operator's communication network, wherein if the user terminals appear in a normal area of the mobile operator's communication network, the location information of the user terminal is calculated and determined, and whether the location of the user is within the designated geographic area is determined; If the location of the user terminal is not within the specified geographic area, the user terminal is deleted from the information of the saved user terminal; if the location of the user terminal is within the designated geographic area, the user terminal may further determine whether the specified condition is met; When the terminal meets the specified condition, the information of the user terminal is obtained. Finally, the MEC platform sends information to the business system for all user terminals within the specified geographic area that meet the specified criteria.
  • the service system uses the information of the user terminal to make a decision, and performs differentiated and personalized subsequent processing for the user terminal according to the decision result. For example, the service system sends an information push request to the MEC platform, and after receiving the information push request of the service system, the MEC platform pushes the preset information to the user terminal according to the information push request. In one example, different information can be pushed for different user terminals.
  • the information is, for example, notification information, advertisement information, and the like.
  • the MEC platform directly performs business processing according to the processing rule using information of the user terminal within the specified geographic area (or simultaneously meeting the specified condition).
  • the processing rule is to push the preset information to the user terminal in the specified geographic area (or the specified condition), and the MEC platform directly sends the preset information to the user terminal in the specified geographic area (or the specified condition at the same time).
  • the preset information is, for example, notification information, advertisement information, and the like.
  • the processing rule is to push information of a user terminal within a specified geographic area (or simultaneously meet specified conditions) to a specified object, and the MEC platform directly sends the specified geographic area to the specified object (or simultaneously meets the specified condition).
  • Information of the user terminal or, further, periodically update information of the user terminal within the specified geographic area (or at the same time meeting the specified condition) and synchronize to the specified object until the service system sends a request to stop real-time monitoring (or stop updating) Or when the stop condition in the business event processing request is met, the MEC platform stops monitoring and synchronizing the information in real time.
  • the specified object is, for example, a designation system, a designated terminal, or the like.
  • the event processing method assists the service system to perform service events in a specific range by receiving a service event processing request of the service system and acquiring information of the user terminal in the specified geographic area according to the request.
  • Personalized processing improves the ability of business systems to handle business events within a specific range.
  • the MEC platform can be requested according to the service system. Quickly and accurately obtain information about user terminals in a specified geographic area, realizing efficient integration of resources and improving resource utilization.
  • the building fire protection system is a fire protection system deployed locally by a building unit such as an office building or a shopping center.
  • the MEC platform can be deployed in an indoor baseband processing unit of an indoor enhanced coverage system of an office building, a shopping mall, and the like (Building Base band Unite) , BBU) (deployed with the BBU) or next to the BBU (or independently deployed with the BBU).
  • BBU Building Base band Unite
  • the event processing method includes the following steps:
  • the building fire protection system detected a fire.
  • the building fire protection system requests the MEC platform to return information of the user terminal in the fire danger zone.
  • the information of the user terminal in the fire danger zone is requested to be returned as a business event processing request of the building fire protection system.
  • the fire hazard area is the designated geographic area, and the request includes specific location information of the fire hazard area.
  • the MEC platform After receiving the request, the MEC platform acquires information of the user terminal in the fire danger zone.
  • the MEC platform calculates the location of all the accessed user terminals by using the precise positioning algorithm according to the measurement report reported by the user terminal, and judges whether the location of the user terminal is in the fire danger zone one by one, and selects the fire danger zone. User terminal and obtain information of the user terminal in the fire danger zone.
  • the MEC platform sends information to the building fire protection system to the user terminal in the fire hazard area.
  • the MEC platform sends the user terminal information in the fire hazard area to the building fire protection system as a list of user identification information.
  • the building fire protection system requests the MEC platform to push the notification information to the user terminal in the fire danger zone.
  • the building fire protection system can call the MEC platform's accurate notification service to push notification information to the user terminals in the fire danger zone to notify the fire scene personnel.
  • the MEC platform sends a notification message to the user terminal in the fire hazard area according to the request of the building fire protection system.
  • the manner in which the MEC platform sends the notification information to the user terminal may include: sending a notification information to the user terminal in the fire danger area by using one or a combination of at least two of a notification manner such as a telephone, a short message, or a multimedia message, to transmit the fire information. Notify the personnel at the scene of the fire.
  • different notification information may be sent to different user terminals according to the information of the user terminal, for example, for the general public, a notification requesting rapid evacuation and evacuation is sent to the user terminal; for professionals such as fire protection and security , to send a notification to the user terminal requesting assistance personnel evacuation and evacuation and fire fighting and rescue.
  • the fire scene personnel can be notified in time to evacuate the scene, and the relevant professionals are notified to quickly rescue, and the fire system is improved in handling fire accidents such as fire alarms.
  • the embodiment is described by taking an advertisement push processing applied to an advertisement system as an example.
  • the advertisement system is an advertisement system deployed locally in the shopping mall, and the MEC platform can be deployed in the BBU of the indoor enhanced coverage system of the shopping mall (integrated with the BBU) or beside the BBU (or independently deployed with the BBU). ).
  • the event processing method includes the following steps:
  • the advertisement system requests the MEC platform to monitor in real time and return information of the user terminal in the shopping mall.
  • the shopping center is a designated geographical area, and the request includes specific location information of the shopping center.
  • the information of the user terminal includes the identification information of the user terminal, the location information, and the gender, age, and whether the user enters the shopping center for the first time on the same day.
  • the MEC platform after receiving the request, the MEC platform periodically acquires information of the user terminal in the shopping mall.
  • the MEC platform periodically uses the positioning algorithm to calculate the location of the user terminal according to the measurement report reported by the user terminal, selects all user terminals in the shopping mall, and obtains information of the user terminals.
  • the MEC platform periodically transmits information of the user terminal in the shopping mall to the advertisement system.
  • the acquired information is sent to the advertising system once.
  • the advertisement system predicts the hobby of the customer based on the user data and the information of the user terminal returned by the MEC platform, and generates corresponding advertisement information for different user terminals.
  • the advertisement information includes a store, a product, a discount information, and the like that are specifically recommended to the customer.
  • step S35 the advertisement system requests the MEC platform to push the advertisement information to the user terminal in the shopping mall.
  • the advertisement system pushes the personalized advertisement information to the user terminal in the shopping mall by means of calling the push service of the MEC platform, so as to recommend different products and different services for different customers.
  • the MEC platform sends advertisement information to the user terminal in the shopping mall according to the request of the advertisement system.
  • the MEC platform can send the personalized advertisement information to the user terminal in the shopping mall through SMS and/or MMS.
  • the advertising system instructs the MEC platform to stop real-time monitoring and return information.
  • the MEC platform when the advertisement system determines to stop the real-time monitoring and return information, the MEC platform sends an instruction or request to stop the real-time monitoring and return information.
  • the MEC platform stops real-time monitoring and transmitting information of the user terminal in the shopping mall.
  • the advertisement information can be pushed to all customers in the shopping mall in a targeted manner, and the accurate push of the advertisement information is realized, and the advertisement effect is improved.
  • the security system is a security system of a public place (such as a railway station).
  • the MEC platform can be deployed in the BBU of the macro base station (deployed with the BBU) or next to the BBU (deployed independently from the BBU).
  • the event processing method includes the following steps:
  • the security system detected suspicious items in the train station.
  • the security system instructs the MEC platform to push the notification information to the user terminal in the predetermined area of the train station.
  • the MEC platform is instructed to push notification information to the user terminal in the predetermined area of the train station as a business event processing request of the security system.
  • the predetermined area of the railway station is a designated geographical area
  • the indication includes specific location information of the predetermined area of the railway station, and the location information is within a preset range of the suspicious item.
  • the notification information is pushed to the user terminal in the predetermined area of the train station as a processing rule, and information such as the content and format of the notification information is specified in the processing rule.
  • the MEC platform acquires information of the user terminal in the predetermined area of the railway station.
  • the MEC platform calculates the location of all the accessed user terminals by using the precise positioning algorithm according to the measurement report reported by the user terminal, and judges whether the location of the user terminal is within the predetermined area of the railway station one by one, and filters out the reservation at the railway station.
  • a user terminal in the area and acquires information of the user terminal in the predetermined area of the railway station.
  • the MEC platform transmits notification information to the user terminal in the predetermined area of the railway station.
  • the security system calls the MEC platform's precision notification service to push notification information to the user terminals in the train station area to notify people in the vicinity of the dangerous goods.
  • different notification information may be pushed for different user terminals based on the information of the user terminal. For example, for the general public, notifications for prompt evacuation and evacuation are pushed to their user terminals; for professionals such as security, notifications for evacuation and evacuation and rescue of the assisting personnel are pushed to their user terminals.
  • the personnel in the dangerous area of the public place can be notified in time to evacuate the scene, and the relevant professionals are notified to quickly deal with the crisis, thereby improving the handling of the emergency system by the security system. ability.
  • the building fire protection system is a fire protection system deployed locally by a building unit such as an office building or a shopping mall.
  • the MEC platform can be deployed in a BBU of an indoor enhanced coverage system of a building unit such as an office building or a shopping mall (integrated with the BBU) ) or located next to the BBU (deployed separately from the BBU).
  • the event processing method includes the following steps:
  • the building fire protection system detected a fire.
  • the building fire protection system instructs the MEC platform to monitor the information of the user terminals in the fire hazard area in real time, and synchronize the information of the user terminals monitored in real time to the municipal fire protection system.
  • the MEC platform is instructed to monitor the information of the user terminal in the fire hazard area in real time and synchronize to the municipal fire protection system.
  • This step operates as a business event processing request of the building fire protection system.
  • the fire hazard area is the designated geographic area.
  • the service event processing request includes specific location information of the fire danger area. Real-time monitoring of user terminal information in the fire hazard area, and synchronization of real-time monitored user terminal information to the municipal fire protection system.
  • the municipal fire protection system is designated as the object.
  • the information of the user terminal includes at least location information of the user terminal, preferably location snapshot information.
  • the MEC platform After receiving the indication, the MEC platform acquires information of the user terminal in the fire danger zone.
  • the MEC platform calculates the location of all the accessed user terminals by using the precise positioning algorithm according to the measurement report reported by the user terminal, and judges whether the location of the user terminal is in the fire danger zone one by one, and selects the fire danger zone.
  • the user terminal obtains information of the user terminal in the fire danger zone and saves it, such as saving a snapshot of the location of the user terminal.
  • the MEC platform synchronizes the information of the user terminal in the fire hazard area to the municipal fire protection system so that the municipal fire protection system synchronizes the information of the user terminal in the fire hazard area to the information terminal of the firefighter.
  • the MEC platform synchronizes the location snapshot of the user terminal in the fire hazard area to the municipal fire protection system, and the municipal fire protection system synchronizes the location snapshot of the user terminal in the fire hazard area to the firefighter information based on the locally stored firefighter information. Terminals to enable firefighters to perform accurate and fast rescues.
  • the MEC platform periodically updates the information of the user terminal in the fire hazard area and synchronizes to the municipal fire protection system, so that the municipal fire protection system periodically synchronizes the information of the user terminal in the fire hazard area to the firefighter information. terminal.
  • the network of indoor enhanced coverage is generally normal. That is to say, when the communication network of the mobile operator is normal, the MEC platform periodically reacquires and saves information of all user terminals in the fire danger zone, such as updating and saving the location snapshot of the user terminal.
  • the network of indoor enhanced coverage may be destroyed due to fire. That is, after the mobile operator's communication network is interrupted, the MEC platform periodically checks whether the user terminals appear in a normal network area according to the information of the user terminal that was last acquired when the saved network is normal, wherein if the user terminals When the network is in a normal area, the location information of the user is calculated and determined, and it is determined whether the location of the user terminal is in a fire danger zone; if the location of the user terminal is not in the fire danger zone, the user terminal is considered to have been safely evacuated. The user terminal is deleted from the information of the saved user terminal.
  • the MEC platform updates the information of the user terminal in the fire hazard area, and immediately synchronizes the updated information of the user terminal to the municipal fire protection system, and the information of the municipal fire protection system and the user terminal is synchronized to the information terminal of the firefighter to Enables firefighters to perform accurate and fast rescues.
  • the building fire protection system instructs the MEC platform to stop real-time monitoring and synchronization information.
  • the MEC platform stops real-time monitoring and synchronization of information of the user terminal in the fire hazard area.
  • the building fire protection system when the building fire protection system locally stores information about the firefighters, the building fire protection system can also directly synchronize the information of the user terminals in the fire hazard area to the firefighters.
  • the combination of the MEC platform and the fire protection system can synchronously synchronize the position information of the trapped personnel at the fire scene to the information terminal of the firefighter, so that the firefighter can quickly and accurately deploy the trapped
  • the rescue of personnel has improved the ability of the fire protection system to deal with fire accidents such as fires.
  • FIG. 10 there is shown an event processing apparatus in accordance with a sixth embodiment of the present invention.
  • the device is applied to the aforementioned MEC platform.
  • the event processing apparatus includes: a receiving module 10, configured to receive a service event processing request of the service system; an obtaining module 20, configured to acquire information of the user terminal in the specified geographic area according to the service event processing request; and the processing module 30 And for performing a business operation using the information of the user terminal according to the business event processing request.
  • the service event processing request received by the receiving module 10 carries at least the information of the specified geographic area, and may further carry information about the specified condition of the terminal.
  • the information of the specified geographic area of the user acquired by the obtaining module 20 may include information of the location of the central reference point and the distance range from the central reference point, or may be the boundary information of the geographical area range.
  • the information for the specified condition of the user terminal may include condition information such as the gender, age, and contact information of the user.
  • the service event processing request may be information requesting the MEC platform to return to the user terminal within the specified geographic area (or satisfying the specified condition at the same time), including single return and real-time monitoring and periodically returning.
  • the business event processing request may further include a processing rule including pushing preset information to the user terminal in the specified geographic area, pushing information of the user terminal in the specified geographic area to the designated object, and the like.
  • a processing rule including pushing preset information to the user terminal in the specified geographic area, pushing information of the user terminal in the specified geographic area to the designated object, and the like.
  • the preset information when the preset information is pushed to the user terminal in the specified geographical area, the information may be pushed in a single time, or may be monitored in real time and pushed periodically; when the information of the user terminal in the specified geographical area is pushed to the designated object, the information may be pushed in a single time. It can also be monitored in real time and pushed periodically.
  • the information of the user terminal may include only the identification information of the user terminal, and may also include location information of the user terminal and/or information of the user (ie, the user to which the user terminal belongs), and the information of the user includes gender, age, and contact information (telephone number). Desensitization, non-desensitization information, etc., name, ID number, etc.
  • the obtaining module 20 calculates the location of all the accessed user terminals by using the precise positioning algorithm according to the measurement report reported by the user terminal, and determines whether the location of the user terminal is within the designated geographical area one by one, and selects the specified geographic location. A user terminal in the area and obtain information of the user terminal in the specified geographic area.
  • the obtaining module 20 continues to determine whether the user terminal in the specified geographic area satisfies the specified condition one by one, and selects the user terminal that meets the specified condition.
  • the processing module 30 performs the business operation according to the information of the user terminal of the specified specified geographical area (or the specified specified condition) according to different business event processing requests.
  • the performing the service operation by the processing module 30 includes: transmitting the information of the user terminal to the service system, or further periodically updating the information of the user terminal and transmitting the information to the service system; transmitting the preset information to the user terminal; and transmitting the information of the user terminal to Specifying an object, or further periodically updating the information of the user terminal and transmitting it to the specified object; and so on.
  • the processing module 30 sends the specified geographic area directly to the business system (or simultaneously) Information of the user terminal that specifies the condition).
  • the receiving module 10 is further configured to receive an information push request of the service system, and the processing module 30 pushes the preset information to the user terminal according to the information push request, where different information may be pushed for different user terminals, where the information is, for example, a notification Information, advertising information, etc.
  • the processing module 30 when the business event processing request is to request real-time monitoring and return information of the user terminal within the specified geographic area (or at the same time meeting the specified conditions), the processing module 30 periodically updates within the specified geographic area (or simultaneously) The information of the user terminal of the specified condition is sent to the service system until the service system sends a request to stop the real-time monitoring or meets the stop condition in the service event processing request, and the processing module 30 stops monitoring and transmitting the information in real time.
  • the processing module 30 periodically recalculates the positions of all accessed user terminals by using the acquiring module 20, and determines whether the user's location is within the specified geographic area one by one, and filters out the information in the specified geographic area.
  • the user terminal may further determine whether the user terminal in the specified geographical area satisfies the specified condition one by one, select a user terminal that meets the specified condition, and send the updated information of the user terminal to the service system.
  • the processing module 30 periodically checks these by the acquisition module 20 according to the information of the user terminal that was last acquired when the saved network is normal. Whether the user terminal appears in the normal area of the mobile operator's communication network, wherein if the user terminal appears in the normal area of the mobile operator's communication network, the location information of the user terminal is calculated and updated, and it is determined whether the user's location is If the location of the user terminal is not within the specified geographic area, the user terminal is deleted from the information of the saved user terminal; if the location of the user terminal is within the specified geographic area, the user terminal may further determine whether the user terminal is satisfied. Specify a condition; if the user terminal satisfies the specified condition, the information of the user terminal is obtained. Finally, the processing module 30 transmits information to all of the user terminals within the specified geographic area that meet the specified criteria to the business system.
  • the receiving module 10 is further configured to receive an information push request of the service system, and the processing module 30 pushes the preset information to the user terminal according to the information push request, where different information may be pushed for different user terminals, where the information is, for example, a notification Information, advertising information, etc.
  • the processing module 30 directly performs business processing using information of the user terminal within the specified geographic area (or simultaneously meeting the specified condition) according to the processing rule.
  • the processing rule is to push the preset information to the user terminal in the specified geographical area (or the specified condition), and the processing module 30 directly sends the preset information to the user terminal in the specified geographical area (or the specified condition).
  • the preset information is, for example, notification information, advertisement information, and the like.
  • the processing rule is to push information of the user terminal in the specified geographic area (or the specified condition) to the specified object, and the processing module 30 directly sends the user terminal in the specified geographic area (or simultaneously meets the specified condition) to the specified object.
  • the information or, further, periodically updates the information of the user terminal within the specified geographic area (or simultaneously meets the specified conditions) and synchronizes to the specified object until the service system sends a request to stop real-time monitoring (or stop updating) or satisfy the service.
  • the processing module 30 stops the real-time monitoring and synchronization information when the event processing requests a stop condition.
  • the specified object is, for example, a designated system, a designated terminal, or the like.
  • the foregoing receiving module 10, the obtaining module 20, and the processing module 30 may be implemented by software or hardware.
  • the following manners may be implemented, but are not limited thereto: the functions of the foregoing modules are all by the same processor. Implementation; or, the functions of any combination of the above modules are respectively implemented by multiple processors.
  • the event processing apparatus assists the service system in personalizing a specific range of business events by receiving a service event processing request of the service system and acquiring information of the user terminal in the specified geographical area according to the request. Processing improves the processing power and resource utilization of business systems for specific business events.
  • the combination of the MEC platform and the business system using the user information mastered by the mobile operator, the communication network widely covered by the mobile operator, and the precise positioning and information push capability of the MEC platform, can be quickly and accurately obtained according to the request of the business system.
  • the information of the user terminal in the specified geographical area realizes the effective integration of resources and improves the utilization of resources.
  • the technical solutions of the embodiments of the present invention can be widely applied to the fields of fire protection, security, advertising, and the like.
  • Fig. 11 shows an event processing method according to a seventh embodiment of the present invention.
  • the event processing method can be applied to a business system.
  • the event processing method includes the following steps:
  • a service event processing request is sent to the MEC platform, and the service event processing request carries information of the specified geographic area.
  • the business system sends a business event processing request to the MEC platform.
  • the service event processing request carries at least the information of the specified geographic area, and may further carry information about the specified condition of the terminal.
  • the service system receives the information of the user terminal in the specified geographical area returned by the MEC platform
  • the information is determined by using the information of the user terminal, and the user terminal performs differentiated and personalized subsequent processing according to the decision result.
  • the MEC platform predicts the customer's preferences based on the user data and the information of the user terminal returned by the MEC platform, and generates corresponding advertisement information for different user terminals.
  • the advertisement information includes a store, a product, a discount information, and the like that are specifically recommended to the customer.
  • an information push request is sent to the MEC platform according to the decision result, so that the MEC platform sends the preset information to the user terminal according to the information push request.
  • the service system sends a message push request to the MEC platform.
  • the MEC platform After receiving the information push request of the service system, the MEC platform sends the preset information to the user terminal according to the information push request, where different ME terminals can send different information.
  • Preset information is information generated when the service system makes a decision using the information of the user terminal in step S62, and the preset information is, for example, notification information, advertisement information, and the like.
  • the business system invokes the push service of the MEC platform to push personalized advertisement information to the user terminal in the shopping mall to specifically recommend goods and services to different customers.
  • the MEC platform sends the personalized advertisement information to the user terminal in the shopping mall through SMS and/or MMS according to the request of the business system.
  • the event processing method of the seventh embodiment of the present invention by sending a service event processing request to the MEC platform, the user information grasped by the mobile operator, the communication network widely covered by the mobile operator, and the precise positioning and information pushing capability of the MEC platform are used.
  • the advantage enables the MEC platform to quickly and accurately obtain the information of the user terminals in the specified geographic area according to the request, thereby assisting the business system to personalize the business events in a specific range, realizing the effective integration of resources, and improving the business system.
  • the technical solutions of the embodiments of the present invention can be widely applied to the fields of fire protection, security, advertising, and the like.
  • an event processing apparatus as follows is also proposed.
  • the device is preferably applied to the MEC platform, and of course can be applied to other platforms or devices similar to the MEC platform.
  • the apparatus includes a memory, a processor, and at least one application stored in the memory and configured to be executed by the processor, the application being configured to execute an event processing method.
  • the event processing method includes the following steps: receiving a service event processing request of a service system, where the service event processing request carries information of a specified geographic area; and acquiring, according to the business event processing request, information of the user terminal in the specified geographic area;
  • the business event processes the request and performs business operations using the information of the user terminal.
  • the event processing method described in this embodiment is the event processing method involved in the foregoing embodiment of the present invention, and details are not described herein again.
  • the present invention also provides a computer readable storage medium having an event handler stored thereon, the step of implementing the event processing method when the event handler is executed by the processor.
  • the event processing method includes the steps of: receiving a service event processing request of a service system, the service event processing request carrying information of a specified geographic area; and acquiring information of the user terminal in the specified geographic area according to the service event processing request;
  • the business event processing request uses the information of the user terminal to perform a business operation.
  • the event processing method described in this embodiment is the event processing method involved in the foregoing embodiment of the present invention, and details are not described herein again.
  • the foregoing embodiment method can be implemented by means of software plus a necessary general hardware platform, and of course, can also be through hardware, but in many cases, the former is better.
  • Implementation Based on such understanding, the technical solution of the present invention, which is essential or contributes to the prior art, may be embodied in the form of a software product stored in a storage medium (such as ROM/RAM, disk,
  • the optical disc includes a number of instructions for causing a terminal device (which may be a cell phone, a computer, a server, or a network device, etc.) to perform the methods described in various embodiments of the present invention.

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Abstract

本发明公开了一种事件处理方法和装置。所述方法包括以下步骤：接收业务系统的业务事件处理请求，业务事件处理请求携带指定地理区域的信息；根据业务事件处理请求，获取指定地理区域内的用户终端的信息；以及根据业务事件处理请求并且利用用户终端的信息，执行业务操作。摘图1

Description

事件处理方法和装置 技术领域
本发明涉及通信技术领域，尤其涉及一种事件处理方法和装置。
背景技术
在消防领域，当火警等消防事故发生时，如何尽快地通知到事故现场的所有人员并使相关人员安全撤离是非常重要的。同时，火警的通知也不能扩大范围，以免引起居民的恐慌。在一些情形中，业务系统主要通过楼宇内部安装的消防警铃来通知现场人员撤离现场，但可能存在如下情形：即，消防警铃设备不能正常工作、部分人员处于听不到警铃的环境、或者部分人员由于听力原因听不到警铃等，这些情形将导致部分人员不能及时撤离，进而相关人员的人身安全和楼宇财产安全不能受到保护。
由此可见，当前的业务系统对特定范围内的业务事件的处理能力较低，无法满足社会需求。因此，如何提高业务系统对特定范围内的业务事件的处理能力，是当前急需解决的技术问题。
发明内容
本发明的目的在于提供一种事件处理方法和装置，所述方法和装置能够提高业务系统对特定范围内的业务事件的处理能力。
根据本发明的一个实施例，提供一种事件处理方法，所述事件处理方法应用于移动边缘计算(Mobile Edge Computing，MEC)平台，包括以下步骤：接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；根据所述业务事件处理请求，获取所述指定地理区域内的用户终端的信息；以及根据所述业务事件处理请求并且利用所述用户终端的信息，执行业务操作。
根据本发明的另一个实施例，提供一种事件处理装置，所述装置应用于MEC平台，所述事件处理装置包括：接收模块，其用于接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；获取模块，其用于根据所述业务事件处理请求获取所述指定地理区域内的用户终端的信息；以及处理模块，其用于根据所述业务事件处理请求并且利用所述用户终端的信息，执行业务操作。
根据本发明的另一个实施例，提供了一种事件处理装置，应用于MEC平台。所述装置包括存储器、处理器和至少一个被存储在存储器中并被配置为由处理器执行的应用程序，所述应用程序被配置为用于执行以下步骤：接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；根据业务事件处理请求，获取指定地理区域内的用户终端的信息；以及根据业务事件处理请求，并且利用用户终端的信息，执行业务操作。
根据本发明的另一个实施例，提供了一种计算机可读存储介质，所述计算机可读存储介质上存储有事件处理程序，所述事件处理程序被处理器执行时，实现事件处理方法的步骤。所述事件处理方法包括以下步骤：接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；以及根据业务事件处理请求，获取指定地理区域内的用户终端的信息；根据业务事件处理请求，利用用户终端的信息，执行业务操作。
附图说明
本发明上述目的的实现、功能特点及优点将结合实施例，参照以下附图做进一步说明，其中：
图1为本发明第一实施例的事件处理方法的流程图；
图2为本发明第二实施例的事件处理方法的流程图；
图3为实现本发明第二实施例的事件处理方法时各主体的交互示意图；
图4为本发明第三实施例的事件处理方法的流程图；
图5为实现本发明第三实施例的事件处理方法时各主体的交互示意图；
图6为本发明第四实施例的事件处理方法的流程图；
图7为实现本发明第四实施例的事件处理方法时各主体的交互示意图；
图8为本发明第五实施例的事件处理方法的流程图；
图9为实现本发明第五实施例的事件处理方法时各主体的交互示意图；
图10为本发明第六实施例的事件处理装置的模块示意图；以及
图11为本发明第七实施例的事件处理方法的流程图。
具体实施方式
以下，为了使本发明的技术方案及有益效果更加清楚、明白，将结合附图和实施例，对本发明进行进一步详细说明。应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不用于限定本发明。
在本发明实施例所描述的事件处理方法中，通过接收业务系统的业务事件处理请求，并根据请求获取指定地理区域内的用户终端的信息，从而协助业务系统对特定范围内的业务事件进行个性化处理，进而提高了业务系统对特定范围内的业务事件的处理能力。本发明所描述的实施例的技术方案可以广泛应用于消防、安保、广告等业务领域
具体而言，本发明实施例所描述的事件处理方法和装置，可以应用于各种业务事件处理的应用场景，特别适用于业务系统与移动边缘计算(Mobile Edge Computing，MEC)平台相结合的场景，即，业务系统与MEC平台进行信息交互，实现业务事件的处理。此外，业务系统也可以与类似于MEC平台的其它平台或设备相结合实现业务事件的处理。
在一些情形中，本发明实施例所述的业务系统，可以是处理 各种业务事件的系统，如消防系统、安保系统、广告系统等。
此外，本发明各实施例中所涉及的MEC平台是移动运营商在网络边缘靠近用户终端的地方部署的业务平台。例如，在4G网络中，MEC平台可以串接在基站与核心网之间。
在一些情形中，本发明实施例所描述的事件处理方法和装置，主要应用于MEC平台，当然，也可以应用于类似于MEC平台的其它平台或设备，本发明对此不作限定。以下以应用于MEC平台作为实例进行详细说明。
第一实施例
图1示出了根据本发明第一实施例的事件处理方法。参见图1，所述事件处理方法包括以下步骤：
在S11中，接收业务系统的业务事件处理请求，该业务事件处理请求携带指定地理区域的信息；
在S12中，根据业务事件处理请求获取指定地理区域内的用户终端的信息；以及
在S13中，根据业务事件处理请求，利用用户终端的信息，执行业务操作。
具体地说，在步骤S11中，当需要处理业务事件时，业务系统向MEC平台发送业务事件处理请求，此时MEC平台接收业务系统发送的业务事件处理请求。MEC平台可以在接收到业务事件处理请求后，指示通讯网络节点(如基站)启动用户终端的测量过程，用户终端收到基站的启动测量过程请求后，向基站上报测量报告。当然，用户终端的测量过程也可以在业务系统向MEC平台发送业务事件处理请求之前就由MEC平台指示启动。
在步骤S11中，业务事件处理请求中至少携带指定地理区域的信息，还可以进一步携带针对终端的指定条件的信息。指定地理区域的信息，可以包括中心参考点的位置以及距离中心参考点的距离范围的信息，也可以是地理区域范围的边界信息。针对终端的指定条件的信息，可以包括用户的性别、年龄、联系方式等 条件信息。所述中心参考点可以由业务系统侧根据实际需要设定，如将某个广场、商场或者标志性建筑设定为中心参考点。
在一些情形中，业务事件处理请求可以是请求MEC平台返回指定地理区域内(或者同时满足指定条件)的用户终端的信息，包括单次返回和实时监控并周期性地返回两种方式。
在一些情形中，业务事件处理请求还可以包括处理规则，该处理规则包括向指定地理区域内的用户终端推送预设信息、向指定对象推送指定地理区域内的用户终端的信息等。其中，向指定地理区域内的用户终端推送预设信息时，可以单次发送，也可以实时监控并周期性地发送；向指定对象推送指定地理区域内的用户终端的信息时，可以单次发送，也可以实时监控并周期性地发送。
这里，所述预设信息是业务系统侧预先设定的信息，例如通知信息、广告信息等；指定对象是业务系统侧预先指定的系统、终端等对象。
同时，上述描述中所提到的用户终端的信息，可以只包括用户终端的标识信息，还可以包括用户终端的位置信息和用户(即用户终端所属用户)的信息中的至少一种，所述用户的信息包括性别、年龄、联系方式(电话号码、地址等)、姓名、身份证号等脱敏、非脱敏信息。
在步骤S12中，MEC平台根据用户终端上报的测量报告，利用精准定位算法计算所有接入的用户终端的位置，并逐一判断用户终端的位置是否处于指定地理区域内，筛选出处于指定地理区域内的用户终端，并获取指定地理区域内的用户终端的信息。
进一步地，当业务事件处理请求还携带了指定条件的信息时，MEC平台继续逐一判断指定地理区域内的用户终端是否满足指定条件，从中筛选出符合指定条件的用户终端。
在步骤S13中，MEC平台根据不同的业务事件处理请求，利用筛选出的指定地理区域(或者同时符合指定条件)的用户终端的信息执行业务操作。
在此步骤中，所述执行业务操作包括：发送用户终端的信息至业务系统，或者进一步地周期性地更新用户终端的信息并发送至业务系统；发送预设信息至用户终端；发送用户终端的信息至指定对象，或者进一步地周期性地更新用户终端的信息并发送至指定对象；等等。
在一些情形中，当业务事件处理请求为请求单次返回指定地理区域内(或者同时符合指定条件)的用户终端的信息时，MEC平台则直接向业务系统发送指定地理区域内(或者同时符合指定条件)的用户终端的信息。
在一些情形中，当业务事件处理请求为请求实时监控并返回指定地理区域内(或者同时符合指定条件)的用户终端的信息时，MEC平台则周期性地更新指定地理区域内(或者同时符合指定条件)的用户终端的信息并发送至业务系统。直到业务系统发送停止实时监控的请求或者满足业务事件处理请求中的停止条件时，MEC平台才停止实时监控和发送信息。在一个实例中，周期性地更新是如下操作：MEC平台周期性地重新计算所有接入的用户终端的位置，并逐一判断用户的位置是否处于指定地理区域内，筛选出处于指定地理区域内的用户终端；还可以进一步逐一判断指定地理区域内的用户终端是否满足指定条件，从中筛选出符合指定条件的用户终端，并将更新后的用户终端的信息发送至业务系统。
在一些情形中，例如，当移动运营商的通讯网络因为事故导致通讯局部中断时，MEC平台则根据保存的网络正常时最近一次获取的用户终端的信息，周期性地检查这些用户终端是否出现在移动运营商的通讯网络正常的区域，其中，如果这些用户终端出现在移动运营商的通讯网络正常的区域，则计算更新该用户终端的位置信息，并判断用户的位置是否处于指定地理区域内；如果用户终端的位置不处于指定地理区域内，则从保存的用户终端的信息中删除该用户终端；如果用户终端的位置处于指定地理区域内，还可以进一步判断用户终端是否满足指定条件；如果用户终 端满足指定条件，则获取该用户终端的信息。最后，MEC平台向业务系统发送指定地理区域内并符合指定条件的所有用户终端的信息。
对于业务系统侧来说，当业务系统接收到MEC平台返回的用户终端的信息后，利用用户终端的信息进行决策，根据决策结果针对用户终端进行差异化、个性化的后续处理。例如，业务系统向MEC平台发送信息推送请求，MEC平台接收到业务系统的信息推送请求后，根据信息推送请求向用户终端推送预设信息。在一个实例中，可以针对不同的用户终端推送不同的信息。所述信息是例如通知信息、广告信息等。
在一些情形中，当业务事件处理请求包括处理规则时，MEC平台则直接根据处理规则利用指定地理区域内(或者同时符合指定条件)的用户终端的信息进行业务处理。
例如，所述处理规则为向指定地理区域内(或者同时符合指定条件)的用户终端推送预设信息，MEC平台则直接向指定地理区域内(或者同时符合指定条件)的用户终端发送预设信息。所述预设信息是例如通知信息、广告信息等。
在一些情形下，所述处理规则为向指定对象推送指定地理区域内(或者同时符合指定条件)的用户终端的信息，MEC平台则直接向指定对象发送指定地理区域内(或者同时符合指定条件)的用户终端的信息，或者，进一步地周期性地更新指定地理区域内(或者同时符合指定条件)的用户终端的信息并同步到指定对象，直到业务系统发送停止实时监控(或停止更新)的请求或者满足业务事件处理请求中的停止条件时，MEC平台才停止实时监控和同步信息。所述指定对象是例如指定系统、指定终端等。
基于本发明第一实施例所述的事件处理方法，通过接收业务系统的业务事件处理请求，并根据请求获取指定地理区域内的用户终端的信息，从而协助业务系统对特定范围内的业务事件进行个性化处理，提高了业务系统对特定范围内的业务事件的处理能力。特别是将MEC平台与业务系统相结合，利用移动运营商掌握 的用户信息、移动运营商广覆盖的通讯网络以及MEC平台的精准定位和信息推送能力等优势，使得MEC平台可以根据业务系统的请求快速精准的获取指定地理区域内的用户终端的信息，实现了资源的有效整合，提高了资源的利用率。
本发明实施例的技术方案可以广泛应用于消防、安保、广告等业务领域。
第二实施例
图2和图3分别示出了根据本发明第二实施例的事件处理方法。本实施例是以应用于楼宇消防系统向公众进行火警通知处理作为实例进行描述。在本实施例中，楼宇消防系统是写字楼、购物中心等建筑单位本地部署的消防系统，MEC平台可以部署在写字楼、购物中心等建筑单位的室内增强覆盖系统的室内基带处理单元(Building Base band Unite，BBU)内(与BBU整合在一起部署)或位于BBU旁边(或与BBU独立部署)。
如图2和图3所示，所述事件处理方法包括以下步骤：
在S21中，楼宇消防系统监测到火警。
在S22中，楼宇消防系统向MEC平台请求返回火警危险区域内的用户终端的信息。
在此步骤中，请求返回火警危险区域内的用户终端的信息作为楼宇消防系统的业务事件处理请求。火警危险区域是指定的地理区域，请求中包括火警危险区域的具体位置信息。
在S23中，MEC平台接收到请求后，获取火警危险区域内的用户终端的信息。
在此步骤中，MEC平台根据用户终端上报的测量报告，利用精准定位算法计算所有接入的用户终端的位置，并逐一判断用户终端的位置是否处于火警危险区域内，筛选出处于火警危险区域内的用户终端，并获取火警危险区域内的用户终端的信息。
在S24中，MEC平台向楼宇消防系统发送火警危险区域内的用户终端的信息。
例如，MEC平台向楼宇消防系统发送火警危险区域内的用户终端信息为用户标识信息列表。
在S25中，楼宇消防系统请求MEC平台向火警危险区域内的用户终端推送通知信息。
在此步骤中，楼宇消防系统可以调用MEC平台的精准通知服务向火警危险区域内的用户终端推送通知信息，以通知火警现场的人员。
在S26中，MEC平台根据楼宇消防系统的请求，向火警危险区域内的用户终端发送通知信息。
其中，MEC平台向用户终端发送通知信息的方式可以包括：利用电话、短信、彩信等通知方式中的一种或至少两种的组合向火警危险区域内的用户终端发送通知信息，以将火警信息通知到火警现场的人员。
在一些情形中，可以根据用户终端的信息，针对不同的用户终端发送不同的通知信息，如：对于普通公众，则向其用户终端发送要求迅速撤离和疏散的通知；对于消防、安保等专业人员，则向其用户终端发送要求协助人员撤离和疏散以及灭火救援的通知。
基于本发明的第二实施例，通过MEC平台与消防系统的结合，可以及时通知火警现场人员撤离现场，并通知相关专业人员快速救援，提高了消防系统对火警等消防事故的处理能力。
第三实施例
图4和图5示出了根据本发明第三实施例的事件处理方法。参见图4和图5，本实施例是以应用于广告系统进行广告推送处理为实例进行描述。在本实施例中，广告系统是购物中心本地部署的广告系统，MEC平台可以部署在购物中心的室内增强覆盖系统的BBU内(与BBU整合在一起部署)或位于BBU旁边(或与BBU独立部署)。
如图4和图5所示，所述事件处理方法包括以下步骤：
在S31中，广告系统向MEC平台请求实时监控并返回购物中心内的用户终端的信息。
在此步骤中，请求实时监控并返回购物中心内的用户终端的信息作为广告系统的业务事件处理请求。购物中心是指定的地理区域，请求中包括购物中心的具体位置信息。用户终端的信息包括用户终端的标识信息、位置信息，以及用户的性别、年龄、是否当日首次进入购物中心等信息。
在S32中，MEC平台接收到请求后，周期性地获取购物中心内的用户终端的信息。
在此步骤中，MEC平台周期性地利用定位算法根据用户终端上报的测量报告计算用户终端的位置，筛选出购物中心内的所有的用户终端，并获取这些用户终端的信息。
在S33中，MEC平台周期性地向广告系统发送购物中心内的用户终端的信息。
对于MEC平台来说，其每更新获取一次购物中心内的用户终端的信息就向广告系统发送一次获取的信息。
在S34中，广告系统根据自有的用户数据和MEC平台返回的用户终端的信息预测顾客的爱好，针对不同的用户终端生成对应的广告信息。
其中，所述广告信息包括有针对性地向顾客推荐的店铺、商品、优惠信息等。
在S35步骤中，广告系统请求MEC平台向购物中心内的用户终端推送广告信息。
在此步骤中，广告系统利用调用MEC平台的推送服务的方式向购物中心内的用户终端推送个性化的广告信息，以针对不同的顾客进行不同商品和不同服务的推荐。
在S36中，MEC平台根据广告系统的请求，向购物中心内的用户终端发送广告信息。
在此步骤中，MEC平台可以通过短信和/或彩信等方式将个性化的广告信息发送到购物中心内的用户终端。
在S37中，广告系统指示MEC平台停止实时监控及返回信息。
其中，在广告系统判断停止实时监控及返回信息时，则向MEC平台发送停止实时监控及返回信息的指示或请求。
在S38中，MEC平台接收到指示后，停止实时监控及发送购物中心内的用户终端的信息。
基于本发明的第三实施例，通过MEC平台与广告系统的结合，可以针对性的向购物中心内的所有顾客推送广告信息，实现了广告信息的精准推送，提升了广告效果。
第四实施例
图6和图7分别示出了本发明第四实施例的事件处理方法。参见图6和图7，本实施例是以应用于安保系统进行危险通知处理作为实例进行描述。在本实施例中，安保系统为公共场所(如火车站)的安保系统，MEC平台可以部署在宏基站的BBU内(与BBU整合在一起部署)或位于BBU旁边(与BBU独立部署)。
如图6和图7所示，所述事件处理方法包括以下步骤：
在S41中，安保系统监测到火车站内有可疑物品。
在S42中，安保系统指示MEC平台向火车站预定区域内的用户终端推送通知信息。
在此步骤中，指示MEC平台向火车站预定区域内的用户终端推送通知信息作为安保系统的业务事件处理请求。其中，火车站预定区域作为指定地理区域，指示中包括火车站预定区域的具体位置信息，该位置信息在可疑物品的预设范围内。向火车站预定区域内的用户终端推送通知信息作为处理规则，在所述处理规则中规定了通知信息的内容、格式等信息。
在S43中，MEC平台接收到指示后，获取火车站预定区域内的用户终端的信息。
在此步骤中，MEC平台根据用户终端上报的测量报告，利用精准定位算法计算所有接入的用户终端的位置，并逐一判断用户终端的位置是否处于火车站预定区域内，筛选出处于火车站预定 区域内的用户终端，并获取火车站预定区域内的用户终端的信息。
在S44中，MEC平台向火车站预定区域内的用户终端发送通知信息。
在此步骤中，安保系统调用MEC平台的精准通知服务向火车站区域内的用户终端推送通知信息，以通知危险物品附近的人员。
在一些情形中，根据用户终端的信息，可以针对不同的用户终端推送不同的通知信息。例如，对于普通公众，则向其用户终端推送要求迅速撤离和疏散的通知；对于安保等专业人员，则向其用户终端推送要求协助人员撤离和疏散以及救援的通知。
基于本发明的第四实施例，通过MEC平台与安保系统的结合，可以及时通知公共场所的危险区域内的人员撤离现场，并通知相关专业人员快速处理危机，提高了安保系统对紧急事件的处理能力。
第五实施例
图8和图9分别示出了本发明第五实施例的事件处理方法。参见图8和图9，本实施例是以应用于楼宇消防系统向消防员进行火警通知处理作为实例进行描述。在本实施例中，楼宇消防系统是写字楼、购物中心等建筑单位本地部署的消防系统，MEC平台可以部署在写字楼、购物中心等建筑单位的室内增强覆盖系统的BBU内(与BBU整合在一起部署)或位于BBU旁边(与BBU独立部署)。
如图8和图9所示，所述事件处理方法包括以下步骤：
在S51中，楼宇消防系统监测到火警。
在S52中，楼宇消防系统指示MEC平台实时监控火警危险区域内的用户终端的信息，并将实时监控的用户终端的信息同步到市政消防系统。
其中，指示MEC平台实时监控火警危险区域内的用户终端的信息并同步到市政消防系统，此步骤操作作为楼宇消防系统的业务事件处理请求。火警危险区域是指定地理区域。所述业务事件 处理请求中包括火警危险区域的具体位置信息。实时监控火警危险区域内的用户终端的信息，并将实时监控的用户终端的信息同步到市政消防系统。市政消防系统作为指定对象。
在本实施例中，用户终端的信息至少包括用户终端的位置信息，优选为位置快照信息。
在S53中，MEC平台接收到指示后，获取火警危险区域内的用户终端的信息。
在此步骤中，MEC平台根据用户终端上报的测量报告，利用精准定位算法计算所有接入的用户终端的位置，并逐一判断用户终端的位置是否处于火警危险区域内，筛选出处于火警危险区域内的用户终端，并获取火警危险区域内的用户终端的信息并予以保存，如保存用户终端的位置快照。
在S54中，MEC平台将火警危险区域内的用户终端的信息同步至市政消防系统，以使市政消防系统将火警危险区域内的用户终端的信息同步至消防员的信息终端。
例如，MEC平台将火警危险区域内的用户终端的位置快照同步至市政消防系统，市政消防系统再根据本地存储的消防员信息，将火警危险区域内的用户终端的位置快照同步至消防员的信息终端，以使得消防员能够准确快速的救援。
在S55中，MEC平台周期性地更新火警危险区域内的用户终端的信息并同步到市政消防系统，以使市政消防系统周期性地将火警危险区域内的用户终端的信息同步至消防员的信息终端。
特别的是，在火警初期，室内增强覆盖的网络一般还正常。也就是说，当移动运营商的通讯网络正常时，MEC平台周期性地重新获取火警危险区域内的所有用户终端的信息并保存，如更新保存用户终端的位置快照。
然而，在火警中后期，由于火灾，室内增强覆盖的网络有可能会被破坏。即，当移动运营商的通讯网络会中断后，MEC平台根据保存的网络正常时最近一次获取的用户终端的信息，周期性地检查这些用户终端是否出现在网络正常的区域，其中如果这些 用户终端出现在网络正常的区域，则计算更新该用户的位置信息，并判断用户终端的位置是否处于火警危险区域内；如果用户终端的位置不处于火警危险区域内，则认为该用户终端已安全撤离，从保存的用户终端的信息中删除该用户终端。
相应地，MEC平台更新了火警危险区域内的用户终端的信息，并且立即将更新后的用户终端的信息同步至市政消防系统，市政消防系统再用户终端的信息同步至消防员的信息终端，以使得消防员能够准确快速的救援。
在S56中，楼宇消防系统判断火警解除。
在S57中，楼宇消防系统指示MEC平台停止实时监控及同步信息。
在S58中，MEC平台接收到指示后，停止实时监控及同步火警危险区域内的用户终端的信息。
在一些情形中，例如，当楼宇消防系统本地存储了消防员的信息时，楼宇消防系统也可以直接向消防员同步火警危险区域内的用户终端的信息。
基于本发明的第五实施例，通过MEC平台与消防系统的结合，可以将火警现场的被困人员的位置信息实时同步到消防人员的信息终端中，使得消防人员可以快速准确的展开对被困人员的救援，提高了消防系统对火警等消防事故的处理能力。
第六实施例
参见图10，其示出了本发明第六实施例的事件处理装置。所述装置被应用于前述MEC平台。
所述事件处理装置包括：接收模块10，其用于接收业务系统的业务事件处理请求；获取模块20，其用于根据业务事件处理请求获取指定地理区域内的用户终端的信息；以及处理模块30，其用于根据业务事件处理请求利用用户终端的信息执行业务操作。接收模块10所接收的业务事件处理请求中至少携带指定地理区域的信息，其还可以进一步携带针对终端的指定条件的信息。获取 模块20所获取的用户的指定地理区域的信息可以包括中心参考点的位置以及距离中心参考点的距离范围的信息，也可以是地理区域范围的边界信息。针对用户终端的指定条件的信息可以包括用户的性别、年龄、联系方式等条件信息。
在一些情形中，业务事件处理请求，可以是请求MEC平台返回指定地理区域内(或者同时满足指定条件)的用户终端的信息，包括单次返回和实时监控并周期性地返回两种方式。
在一些情形中，业务事件处理请求，还可以包括处理规则，该处理规则包括向指定地理区域内的用户终端推送预设信息、向指定对象推送指定地理区域内的用户终端的信息等。其中，向指定地理区域内的用户终端推送预设信息时，可以单次推送，也可以实时监控并周期性地推送；向指定对象推送指定地理区域内的用户终端的信息时，可以单次推送，也可以实时监控并周期性地推送。
用户终端的信息可以只包括用户终端的标识信息，还可以包括用户终端的位置信息和/或用户(即用户终端所属用户)的信息，所述用户的信息包括性别、年龄、联系方式(电话号码、地址等)、姓名、身份证号等脱敏、非脱敏信息。
在事件处理装置中，获取模块20根据用户终端上报的测量报告，利用精准定位算法计算所有接入的用户终端的位置，并逐一判断用户终端的位置是否处于指定地理区域内，筛选出处于指定地理区域内的用户终端，并获取指定地理区域内的用户终端的信息。
进一步地，当业务事件处理请求还携带了指定条件的信息时，获取模块20继续逐一判断指定地理区域内的用户终端是否满足指定条件，从中筛选出符合指定条件的用户终端。
同时，处理模块30根据不同的业务事件处理请求，利用筛选出的指定地理区域(或者同时符合指定条件)的用户终端的信息执行业务操作。
其中，处理模块30执行业务操作包括：发送用户终端的信息 至业务系统，或者进一步地周期性地更新用户终端的信息并发送至业务系统；发送预设信息至用户终端；发送用户终端的信息至指定对象，或者进一步地周期性地更新用户终端的信息并发送至指定对象；等等。
在一些情形中，当业务事件处理请求为请求单次返回指定地理区域内(或者同时符合指定条件)的用户终端的信息时，处理模块30则直接向业务系统发送指定地理区域内(或者同时符合指定条件)的用户终端的信息。
进一步地，接收模块10还用于接收业务系统的信息推送请求，处理模块30根据信息推送请求向用户终端推送预设信息，其中，可以针对不同的用户终端推送不同的信息，所述信息如通知信息、广告信息等。
在一些情形中，当业务事件处理请求为请求实时监控并返回指定地理区域内(或者同时符合指定条件)的用户终端的信息时，处理模块30则周期性地更新指定地理区域内(或者同时符合指定条件)的用户终端的信息并发送至业务系统，直到业务系统发送停止实时监控的请求或者满足业务事件处理请求中的停止条件时，处理模块30才停止实时监控和发送信息。其中，周期性地更新，即处理模块30通过获取模块20周期性地重新计算所有接入的用户终端的位置，并逐一判断用户的位置是否处于指定地理区域内，筛选出处于指定地理区域内的用户终端；还可以进一步逐一判断指定地理区域内的用户终端是否满足指定条件，从中筛选出符合指定条件的用户终端，并将更新后的用户终端的信息发送至业务系统。
在如下情形中，即，当移动运营商的通讯网络因为事故导致通讯局部中断时，处理模块30则根据保存的网络正常时最近一次获取的用户终端的信息，通过获取模块20周期性地检查这些用户终端是否出现在移动运营商的通讯网络正常的区域，其中，如果这些用户终端出现在移动运营商的通讯网络正常的区域，则计算更新该用户终端的位置信息，并判断用户的位置是否处于指定地 理区域内；如果用户终端的位置不处于指定地理区域内，则从保存的用户终端的信息中删除该用户终端；如果用户终端的位置处于指定地理区域内，还可以进一步判断用户终端是否满足指定条件；如果用户终端满足指定条件，则获取该用户终端的信息。最后，处理模块30向业务系统发送指定地理区域内并符合指定条件的所有用户终端的信息。
进一步地，接收模块10还用于接收业务系统的信息推送请求，处理模块30根据信息推送请求向用户终端推送预设信息，其中，可以针对不同的用户终端推送不同的信息，所述信息如通知信息、广告信息等。
在一些情形中，当业务事件处理请求包括处理规则时，处理模块30则直接根据处理规则利用指定地理区域内(或者同时符合指定条件)的用户终端的信息进行业务处理。
例如，处理规则为向指定地理区域内(或者同时符合指定条件)的用户终端推送预设信息，处理模块30则直接向指定地理区域内(或者同时符合指定条件)的用户终端发送预设信息。所述预设信息如通知信息、广告信息等。
又如，处理规则为向指定对象推送指定地理区域内(或者同时符合指定条件)的用户终端的信息，处理模块30则直接向指定对象发送指定地理区域内(或者同时符合指定条件)的用户终端的信息，或者，进一步地周期性地更新指定地理区域内(或者同时符合指定条件)的用户终端的信息并同步到指定对象，直到业务系统发送停止实时监控(或停止更新)的请求或者满足业务事件处理请求中的停止条件时，处理模块30才停止实时监控和同步信息。所述指定对象如指定系统、指定终端等。
需要说明的是，上述接收模块10、获取模块20和处理模块30可以通过软件或硬件来实现的，对于后者，可以通过以下方式实现，但不限于此：上述模块的功能均由同一处理器实现；或者，上述模块任意组合的功能分别由多个处理器实现。
基于本发明第六实施例的事件处理装置，通过接收业务系统 的业务事件处理请求，并根据请求获取指定地理区域内的用户终端的信息，从而协助业务系统对特定范围内的业务事件进行个性化处理，提高了业务系统对特定范围内的业务事件的处理能力和资源的利用率。特别是将MEC平台与业务系统相结合，利用移动运营商掌握的用户信息、移动运营商广覆盖的通讯网络以及MEC平台的精准定位和信息推送能力等优势，根据业务系统的请求快速精准的获取指定地理区域内的用户终端的信息，实现了资源的有效整合，提高了资源的利用率。本发明实施例的技术方案可以广泛应用于消防、安保、广告等业务领域。
第七实施例
图11示出了根据本发明第七实施例的事件处理方法。所述事件处理方法可以应用于业务系统。
如图11所示，所述事件处理方法包括以下步骤：
在S61中，向MEC平台发送业务事件处理请求，该业务事件处理请求携带指定地理区域的信息。
在此步骤中，当需要处理业务事件时，业务系统向MEC平台发送业务事件处理请求。业务事件处理请求中至少携带指定地理区域的信息，还可以进一步携带针对终端的指定条件的信息。
在S62中，接收MEC平台反馈的指定地理区域的用户终端的信息，并利用用户终端的信息进行决策。
在此步骤中，当业务系统接收到MEC平台返回的指定地理区域的用户终端的信息后，利用用户终端的信息进行决策，根据决策结果针对用户终端进行差异化、个性化的后续处理。
例如，MEC平台根据自有的用户数据和MEC平台返回的用户终端的信息预测顾客的爱好，针对不同的用户终端生成对应的广告信息。所述广告信息包括有针对性地向顾客推荐的店铺、商品、优惠信息等。
在S63中，根据决策结果向MEC平台发送信息推送请求，以使MEC平台根据信息推送请求向用户终端发送预设信息。
在此步骤中，业务系统向MEC平台发送信息推送请求，MEC平台接收到业务系统的信息推送请求后，根据信息推送请求向用户终端发送预设信息，其中，可以针对不同的用户终端发送不同的预设信息。所述预设信息为步骤S62中业务系统利用用户终端的信息进行决策时生成的信息，所述预设信息如通知信息、广告信息等。
例如，业务系统调用MEC平台的推送服务向购物中心内的用户终端推送个性化的广告信息，以针对性的对不同的顾客进行商品和服务推荐。MEC平台根据业务系统的请求，通过短信和/或彩信等方式将个性化的广告信息发送到购物中心内的用户终端。
基于本发明第七实施例的事件处理方法，通过向MEC平台发送业务事件处理请求，利用移动运营商掌握的用户信息、移动运营商广覆盖的通讯网络以及MEC平台的精准定位和信息推送能力等优势，使得MEC平台可以根据请求快速精准的获取指定地理区域内的用户终端的信息，从而协助业务系统对特定范围内的业务事件进行个性化处理，实现了资源的有效整合，提高了业务系统对特定范围内的业务事件的处理能力和资源的利用率。本发明实施例的技术方案可以广泛应用于消防、安保、广告等业务领域。
根据本发明的一个实施例，还提出如下事件处理装置。所述装置优选应用于MEC平台，当然也可以应用于与MEC平台类似的其它平台或设备。所述装置包括存储器、处理器和至少一个被存储在存储器中并被配置为由处理器执行的应用程序，所述应用程序被配置为用于执行事件处理方法。所述事件处理方法包括以下步骤：接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；根据业务事件处理请求，获取指定地理区域内的用户终端的信息；以及根据业务事件处理请求，并且利用用户终端的信息，执行业务操作。本实施例中所描述的事件处理方法为本发明中上述实施例所涉及的事件处理方法，在此不再赘述。
此外，本发明还提出一种计算机可读存储介质，所述计算机 可读存储介质上存储有事件处理程序，所述事件处理程序被处理器执行时，实现事件处理方法的步骤。所述事件处理方法包括以下步骤：接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；以及根据业务事件处理请求，获取指定地理区域内的用户终端的信息；根据业务事件处理请求，利用用户终端的信息，执行业务操作。本实施例中所描述的事件处理方法为本发明中上述实施例所涉及的事件处理方法，在此不再赘述。通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现，当然也可以通过硬件，但很多情况下前者是更佳的实施方式。基于这样的理解，本发明的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来，该计算机软件产品存储在一个存储介质(如ROM/RAM、磁碟、光盘)中，包括若干指令用以使得一台终端设备(可以是手机，计算机，服务器，或者网络设备等)执行本发明各个实施例所述的方法。
以上参照附图说明了本发明的优选实施例，并非因此局限本发明的权利范围。本领域技术人员不脱离本发明的范围和实质，可以有多种变型方案实现本发明，比如作为一个实施例的特征可用于另一实施例而得到又一实施例。凡在运用本发明的技术构思之内所作的任何修改、等同替换和改进，均应在本发明的权利范围之内。

Claims (11)

  1. 一种事件处理方法，包括以下步骤：
    接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；
    根据所述业务事件处理请求，获取所述指定地理区域内的用户终端的信息；以及
    根据所述业务事件处理请求并且利用所述用户终端的信息，执行业务操作。
  2. 根据权利要求1所述的事件处理方法，其中，所述执行业务操作的步骤包括：发送所述用户终端的信息至所述业务系统。
  3. 根据权利要求2所述的事件处理方法，其中，所述发送用户终端的信息至所述业务系统的步骤包括：
    周期性地更新所述用户终端的信息并发送至所述业务系统。
  4. 根据权利要求1所述的事件处理方法，其中，所述执行业务操作的步骤之后，所述方法还包括如下步骤：
    接收所述业务系统的信息推送请求；
    根据所述信息推送请求向所述用户终端发送预设信息，其中，所述预设信息为所述业务系统侧预先设定的信息。
  5. 根据权利要求1所述的事件处理方法，其中，所述执行业务操作的步骤包括：
    发送预设信息至所述用户终端，其中，所述预设信息为所述业务系统侧预先设定的信息。
  6. 根据权利要求1所述的事件处理方法，其中，所述执行业务操作的步骤包括：
    发送所述用户终端的信息至指定对象，其中，所述指定对象为所述业务系统侧预先指定的对象。
  7. 根据权利要求6所述的事件处理方法，其中，所述发送用户终端的信息至指定对象的步骤包括：
    周期性地更新所述用户终端的信息并发送至所述指定对象。
  8. 根据权利要求1-7任一项所述的事件处理方法，其中，所述业务事件处理请求还携带指定条件的信息，并且
    在所述获取指定地理区域内的用户终端的信息的步骤之后，所述方法还包括如下步骤：
    从所述指定地理区域内的用户终端中筛选出符合所述指定条件的用户终端。
  9. 一种事件处理装置，包括：
    接收模块，其用于接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；
    获取模块，其用于根据所述业务事件处理请求获取所述指定地理区域内的用户终端的信息；以及
    处理模块，其用于根据所述业务事件处理请求，利用所述用户终端的信息，执行业务操作。
  10. 根据权利要求9所述的事件处理装置，其中，所述处理模块用于发送预设信息至所述用户终端，或者用于发送所述用户终端的信息至指定对象。
  11. 一种事件处理装置，应用于移动边缘计算平台，所述装置包括存储器、处理器和至少一个被存储在存储器中并被配置为由处理器执行的应用程序，其中，所述应用程序被配置为用于执行以下步骤：
    接收业务系统的业务事件处理请求，所述业务事件处理请求携带指定地理区域的信息；
    根据业务事件处理请求，获取指定地理区域内的用户终端的信息；以及
    根据业务事件处理请求并且利用用户终端的信息，执行业务操作。
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