WO2018207269A1 - Server device, delivery system, delivery method, and program - Google Patents

Server device, delivery system, delivery method, and program Download PDF

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Publication number
WO2018207269A1
WO2018207269A1 PCT/JP2017/017606 JP2017017606W WO2018207269A1 WO 2018207269 A1 WO2018207269 A1 WO 2018207269A1 JP 2017017606 W JP2017017606 W JP 2017017606W WO 2018207269 A1 WO2018207269 A1 WO 2018207269A1
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WO
WIPO (PCT)
Prior art keywords
delivery
article
network
time password
locker
Prior art date
Application number
PCT/JP2017/017606
Other languages
French (fr)
Japanese (ja)
Inventor
哲 香山
東 陽一
麻哉 高見
Original Assignee
A・Tコミュニケーションズ株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by A・Tコミュニケーションズ株式会社 filed Critical A・Tコミュニケーションズ株式会社
Priority to PCT/JP2017/017606 priority Critical patent/WO2018207269A1/en
Priority to JP2017547184A priority patent/JP6244503B1/en
Publication of WO2018207269A1 publication Critical patent/WO2018207269A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the present invention relates to a server device, a delivery system, a delivery method, and a program, and more particularly, to a server device, a delivery system, a delivery method, and a program that enable safe delivery.
  • Condominiums such as condominiums that have goods collection devices called delivery boxes are increasing year by year.
  • the locker of the delivery box is unlocked by using a card key distributed to the resident of the apartment when moving in (see, for example, Patent Document 1).
  • the present invention has been made to solve the above-described problems, and an object thereof is to provide a server device, a delivery system, a delivery method, and a program that enable safe delivery.
  • the server device (20) is an article receiving apparatus in which an electronic lock (60-n) is attached to a door and an article to be delivered to a delivery destination can be deposited. (50) that when the article is deposited and the electronic lock (60-n) is locked, the receipt notification transmitted from the article collection device (50) via the network (N) is received. In response, the one-time password for unlocking the electronic lock (60-n) is generated, and the one-time password is transmitted via the network to the goods receiving device (50) and the delivery destination terminal device. To (10).
  • a delivery system (1) includes an article receiving device (50) having an electronic lock (60-n) attached to a door and capable of depositing an article to be delivered to a delivery destination, and the article receiving apparatus. And a server device (20) connected to the device (50) via the network (N), and the article receiving device (50) responds to the receipt of the article and the closing of the door.
  • the electronic lock (60-n) is locked, and a deposit notification for notifying that the article has been deposited is transmitted to the server device (20) via the network (N), and the server device ( 20) generates a one-time password for unlocking the electronic lock (60-n) in response to receiving the deposit notice, and the one-time password is generated via the network through the article.
  • Receiving device (5 ) And transmitted to the delivery address of the terminal device (10).
  • the article receiving device (50) includes a storage unit (53) for storing the one-time password received from the server device (20), and the delivery destination terminal device (10). If the one-time password received by (1) matches the one-time password stored in the storage unit (53), the electronic lock (60-n) is unlocked.
  • the server device (20) In the delivery system (1), the server device (20) generates a code indicating the one-time password, and transmits the generated code to the delivery destination terminal device (10) via the network.
  • the delivery destination terminal device (10) displays the code received from the server device (20), and the article receiving device (50) is displayed on the delivery destination terminal device (10).
  • the electronic lock (60-n) is unlocked.
  • the delivery device terminal device (40) reads information indicated by a code attached to the article, and sends the reservation request including the read information to the network ( N) to the goods receiving device (50), and the goods receiving device (50) transmits the information indicated by the code included in the reservation request received from the terminal device (40) of the delivery person. If the information stored in the storage unit (53) and indicated by the code attached to the article is read and the read information matches the information stored in the storage unit (53), the electronic lock ( 60-n) is unlocked.
  • the article receiving device (50) is responsive to receiving a reservation request transmitted from the delivery person terminal device (40) via the network (N), The delivery date and time of the article included in the reservation request is notified to the delivery destination terminal device (10) via the network (N).
  • the server device (20) registers the information relating to the delivery destination of the article and the information indicated by the code attached to the article in association with each other (23).
  • the delivery device terminal device (40) reads information indicated by a code attached to the article, accesses the server device (20) via the network (N), and reads the information Information on the delivery destination corresponding to the information is acquired from the server device (20) via the network (N), and the reservation request is sent to the network (N) based on the acquired information on the delivery destination.
  • the article receiving device (50) To the article receiving device (50).
  • the article receiving device (50) measures a period from when the article is deposited and the door is closed to when the electronic lock (60-n) is unlocked.
  • the usage fee of the article receiving apparatus (50) is calculated according to the measurement period.
  • the server apparatus (20) is an article receiving apparatus (50) in which an electronic lock (60-n) is attached to a door and an article to be delivered to a delivery destination can be deposited.
  • an electronic lock (60-n) is attached to a door and an article to be delivered to a delivery destination can be deposited.
  • a one-time password for unlocking the electronic lock (60-n) is generated, and the server device (20) sends the one-time password to the goods receiving device (50) and the delivery via the network. It transmits to the previous terminal device (10).
  • an electronic lock (60-n) is attached to a door, and the article is deposited in an article receiving apparatus (50) capable of depositing an article to be delivered to a delivery destination.
  • the electronic lock (60-n) is responsive to receiving a deposit notification transmitted from the article receiving device (50) via the network (N).
  • N a procedure for generating a one-time password for unlocking, and the server device (20) sends the one-time password to the goods receiving device (50) and the delivery destination terminal via the network. Transmitting to the device (10).
  • the present invention it is possible to provide a server device, a delivery system, a delivery method, and a program that enable safe delivery.
  • FIG. 1 It is a figure which shows the structural example of a delivery system. It is a block diagram which shows the structural example of a user terminal. It is a block diagram which shows the structural example of a management server. It is a block diagram which shows the structural example of a shipping origin server. It is a block diagram which shows the structural example of a deliveryman terminal. It is an external appearance perspective view which shows the structural example of a delivery box. It is a block diagram which shows the structural example of a delivery box. It is a flowchart which shows the detail of goods order processing. It is a flowchart which shows the detail of a locker reservation process. It is a flowchart which shows the continuation of a locker reservation process. It is a flowchart which shows the detail of goods deposit processing. It is a flowchart which shows the continuation of goods deposit processing. It is a flowchart which shows the detail of goods extraction processing.
  • FIG. 1 is a diagram showing a configuration example of a delivery system.
  • the delivery system 1 includes a user terminal 10, a management server 20, a shipping source server 30, a delivery person terminal 40, and a delivery box 50, which are a network such as the Internet. N are communicably connected to each other.
  • the user terminal 10 is composed of, for example, a general-purpose smartphone or tablet computer.
  • the user terminal 10 is operated by a user who orders a product.
  • the user terminal 10 may be composed of, for example, a mobile phone or a general-purpose personal computer.
  • FIG. 2 is a block diagram illustrating a configuration example of the user terminal.
  • the user terminal 10 includes a touch panel 11, a communication unit 12, a storage unit 13, and a control unit 19, which are connected via a bus.
  • the touch panel 11 is composed of, for example, a general-purpose touch panel that combines a liquid crystal display device and a pointing device.
  • the touch panel 11 displays various screens and accepts various operations by the user.
  • the user inputs user information including a name or name, an address, a telephone number, an e-mail address, and a product delivery method on the touch panel 11.
  • user information including a name or name, an address, a telephone number, an e-mail address, and a product delivery method on the touch panel 11.
  • the user can in principle specify that the product is to be deposited in the delivery box 50 only when the product is absent, in principle by handing the product.
  • the user may only specify that the merchandise is to be deposited in the delivery box 50 as a merchandise delivery method.
  • an Internet shop operated by the shipping source server 30 is displayed on the touch panel 11. Then, the user orders a desired product at an internet shop displayed on the touch panel 11.
  • the communication unit 12 includes, for example, a general-purpose wireless communication device having a wireless LAN (Local Area Network) function and a Bluetooth (registered trademark) function.
  • the communication unit 12 performs wireless communication with the management server 20, the shipping source server 30, the delivery person terminal 40, and the delivery box 50 via the network N.
  • the storage unit 13 is composed of, for example, a non-volatile memory such as a general-purpose flash memory.
  • the storage unit 13 stores a URL (Uniform Resource Locator) for referring to user information registered in the management server 20.
  • URL Uniform Resource Locator
  • the control unit 19 includes, for example, a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like.
  • the CPU controls various operations of the user terminal 10 by appropriately executing a program stored in the ROM and an application program stored in the storage unit 13 using the RAM as a work memory.
  • control unit 19 transmits user information from the communication unit 12 to the management server 20 via the network N in response to an instruction for user registration after the user inputs user information on the touch panel 11. To do. Thereafter, the control unit 19 receives the URL transmitted from the management server 20 via the network N by the communication unit 12 and stores the URL in the storage unit 13.
  • control unit 19 responds that the user has ordered a desired product at the Internet shop displayed on the touch panel 11, and order information that can specify the ordered product and the URL stored in the storage unit 13. Is transmitted from the communication unit 12 to the shipping source server 30 via the network N.
  • control unit 19 responds to the reception of the delivery schedule notification transmitted from the delivery box 50 via the network N by the communication unit 12, and the locker 3-n of the delivery box 50 identified from the delivery schedule notification.
  • the locker number n (1 ⁇ n ⁇ 8) (FIG. 6) and the scheduled delivery date and time of the product are displayed on the touch panel 11 to notify the user.
  • the control unit 19 displays on the touch panel 11 that the product has arrived,
  • the locker number n of the locker 3-n (FIG. 6) specified from the arrival notification and the QR code (registered trademark) indicating the wine time password for unlocking the locker 3-n (FIG. 6) are displayed. To do.
  • the management server 20 shown in FIG. 1 is composed of, for example, a general-purpose server computer or the like, and manages the user information of each user, the usage status of each delivery box 50, and the like.
  • FIG. 3 is a block diagram illustrating a configuration example of the management server.
  • the management server 20 includes a communication unit 22, a storage unit 23, and a control unit 29, which are connected via a bus.
  • the communication unit 22 includes, for example, a NIC (Network Interface Card).
  • the communication unit 22 performs wireless communication with the user terminal 10, the shipping source server 30, the delivery person terminal 40, and the delivery box 50 via the network N.
  • the storage unit 23 is composed of a nonvolatile memory such as a hard disk drive, for example.
  • the storage unit 23 includes a user DB (Database) 231 and a delivery box DB 232.
  • the user DB 231 registers user information and a URL for referring to the user information in association with each user. Further, the delivery box DB 232 registers, for each delivery box 50, the installation location and the usage status of each locker 3-n (FIG. 6) of the delivery box 50 in association with each other.
  • the control unit 29 includes, for example, a CPU, a ROM, a RAM, and the like.
  • the CPU controls various operations of the management server 20 by appropriately executing a program stored in the ROM and an application program stored in the storage unit 23 using the RAM as a work memory.
  • control unit 29 generates a URL for referring to the user information in response to the user information transmitted from the user terminal 10 via the network N being received by the communication unit 22. Then, the control unit 29 registers the user information and the generated URL in the user DB 231 in association with each other. Further, the control unit 29 transmits the generated URL from the communication unit 22 to the user terminal 10 via the network N.
  • the control unit 29 reads the user information corresponding to this URL from the user DB 231. Further, the control unit 29 detects the delivery box 50 installed within a predetermined range from the address included in the user information based on the installation location of each delivery box 50 registered in the delivery box DB 232. Further, the control unit 29 reads the detected installation location of the delivery box 50 and the usage status of each locker 3-n (FIG. 6) from the delivery box DB 232. When the delivery box 500 is predetermined in the user information, each locker 3- of the predetermined delivery box 500 is detected without detecting the delivery box 500 based on the address included in the user information. Only the usage status of n (FIG.
  • the control unit 29 communicates the delivery destination information including the user information read from the user DB 231 and the installation location of the delivery box 50 and the usage status of each locker 3-n (FIG. 6) read from the delivery box DB 232.
  • the data is transmitted from the unit 22 to the deliveryman terminal 40 via the network N.
  • control unit 29 responds to the receipt of the product deposit transmitted from the delivery box 50 via the network N by the communication unit 22 and, for example, six digits based on the current time according to a predetermined algorithm. Generate a one-time password consisting of a numeric string. And the control part 29 transmits the locker number n specified from the goods deposit notification and the generated one-time password from the communication part 22 to the delivery box 50 via the network N. .
  • control unit 29 generates a QR code (registered trademark) indicating the generated one-time password. Furthermore, the control unit 29 reads out user information corresponding to the URL specified from the merchandise deposit notification from the user DB 231. Then, the control unit 29 sends a product arrival notification that can specify the locker number n specified from the product deposit notification and the generated QR code (registered trademark) from the communication unit 22 via the network N from the user information. It transmits to the specified user terminal 10.
  • QR code registered trademark
  • 1 is composed of, for example, a general-purpose server computer and operates an Internet shop.
  • FIG. 4 is a block diagram showing a configuration example of the shipping source server.
  • the shipping source server 30 includes a communication unit 32, a display unit 34, a printing unit 35, and a control unit 39, which are connected via a bus.
  • the communication unit 32 is constituted by, for example, a NIC or the like.
  • the communication unit 32 performs wireless communication with the user terminal 10 via the network N.
  • the display unit 34 is composed of, for example, a liquid crystal display device.
  • the display unit 34 displays various screens.
  • the printing unit 35 is composed of, for example, a general-purpose printing device.
  • the printing unit 35 prints and outputs a QR code (registered trademark) on a tag.
  • the control unit 39 includes, for example, a CPU, a ROM, a RAM, and the like.
  • the CPU uses the RAM as a work memory and controls various operations of the shipping source server 30 by appropriately executing a program stored in the ROM and an application program stored in a storage unit (not shown).
  • control unit 39 displays the product specified from the order information on the display unit 34 in response to the order information transmitted from the user terminal 10 via the network N being received by the communication unit 32. Then, inform the store clerk of the internet shop. Further, the control unit 39 generates a QR code (registered trademark) indicating the URL specified from the order information, and prints it on a tag by the printing unit 35 and outputs it.
  • QR code registered trademark
  • the clerk affixes the tag output from the printing unit 35 to the product displayed on the display unit 34. Then, the store clerk hands over the product with the tag attached to the delivery member and requests delivery to the user.
  • the deliveryman terminal 40 is operated by a deliveryman of a shipping company that delivers goods.
  • FIG. 5 is a block diagram showing a configuration example of a deliveryman terminal.
  • the deliveryman terminal 40 includes a touch panel 41, a communication unit 42, a storage unit 43, an imaging unit 46, and a control unit 49, which are connected via a bus. .
  • the touch panel 41 is composed of, for example, a general-purpose touch panel.
  • the touch panel 41 displays various screens and accepts various operations by a delivery person.
  • the touch panel 41 is installed within a predetermined range from the user information such as the name or name of the user to whom the product is delivered, an address, a telephone number, an e-mail address, and a delivery method of the product, and the user's address.
  • the delivery destination information including the usage status of each locker 3-n (FIG. 6) of the delivery box 50 being displayed is displayed.
  • the delivery person refers to the usage status of each locker 3-n (FIG. 6) of the delivery box 50 and selects an unused locker 3-n (FIG. 6) on the touch panel 41. Further, the delivery person inputs the scheduled delivery date and time of the product on the touch panel 41.
  • the communication unit 42 includes, for example, a general-purpose wireless communication device having a wireless LAN function and a Bluetooth (registered trademark) function.
  • the communication unit 42 performs wireless communication with the management server 20 and the delivery box 50 via the network N.
  • the storage unit 43 is composed of, for example, a non-volatile memory such as a general-purpose flash memory.
  • the storage unit 43 is installed with an application program (hereinafter referred to as “dedicated application”) used when delivering a product to a user.
  • the imaging unit 46 is composed of a solid-state imaging device such as a CCD (Charge Coupled Device).
  • the imaging unit 46 images a QR code (registered trademark) or the like.
  • the delivery person images the QR code (registered trademark) printed on the tag attached to the product with the imaging unit 46.
  • the control unit 49 includes, for example, a CPU, a ROM, a RAM, and the like.
  • the CPU uses the RAM as a work memory and controls various operations of the deliveryman terminal 40 by appropriately executing a program stored in the ROM and an application program stored in a storage unit (not shown).
  • control unit 49 responds to the fact that the delivery person has instructed the touch panel 41 to read the QR code (registered trademark) printed on the tag attached to the product after starting the dedicated application.
  • the QR code (registered trademark) is imaged by the imaging unit 46, and the URL is read from the QR code (registered trademark). Then, the control unit 49 accesses the URL via the network N by the communication unit 42.
  • control unit 49 receives the delivery destination information transmitted from the management server 20 via the network N by the communication unit 42 and displays the delivery destination information on the touch panel 41. Then, the control unit 49 selects each unused locker 3-n (FIG. 6) on the touch panel 41, inputs the scheduled delivery date and time, and then makes a reservation for the locker 3-n (FIG. 6). In response to the instruction, the communication unit 42 sends a locker reservation request that can specify the URL read by the imaging unit 46, the locker number n of the locker 3-n (FIG. 6), and the scheduled delivery date and time of the product. N is transmitted to the delivery box 50 via N.
  • the delivery box 50 shown in FIG. 1 is composed of a delivery box having a smart lock mechanism.
  • the home delivery box 50 is installed in, for example, an apartment house such as an apartment, a station, a convenience store, or the like.
  • the installation location of the delivery box 50 is arbitrary.
  • FIG. 6 is an external perspective view showing a configuration example of a delivery box.
  • the delivery box 50 As shown in FIG. 6, a total of eight lockers 3-n (1 ⁇ n ⁇ 8) numbered as touch panel 51, reading unit 57, speaker 2, and 1 to 8 are assigned. And are provided.
  • the delivery box 50 is provided with a monitoring camera (not shown) that shoots images at all times or when the locker 3-n is opened / closed or when vibration is detected and transmits the video to the management server 20 via the network N. May be.
  • the number of lockers 3-n in the delivery box 50 is arbitrary.
  • the delivery box 50 may be provided with lockers 3-n of various sizes depending on the type of goods to be delivered.
  • the home delivery box 50 may be provided with a locker 3-n that functions as a refrigerator or a freezer.
  • each of the lockers 3-n may have individuality, and different sounds may be output from the speaker 2 for each locker 3-n.
  • An electronic lock 60-n is attached to each door of the locker 3-n. Further, the electronic lock 60-n is composed of, for example, a general-purpose smart lock device.
  • the electronic lock 60-n includes a rotating body (not shown) that rotates the thumb turn to unlock and lock the door, and a driving unit 61-n shown in FIG. 7 that rotates the rotating body in the rotation direction of the thumb turn. I have.
  • an in-camera (not shown) is provided inside the locker 3-n.
  • the in-camera starts photographing in response to the door being unlocked.
  • FIG. 7 is a block diagram showing a configuration example of the delivery box.
  • the delivery box 50 includes a touch panel 51, a communication unit 52, a storage unit 53, a reading unit 57, an audio output unit 58, a control unit 59, and a driving unit 61-n. These are connected via a bus.
  • the touch panel 51 is composed of, for example, a general-purpose touch panel.
  • the touch panel 51 displays various screens and accepts various operations by the user and delivery personnel.
  • the communication unit 52 includes, for example, a general-purpose wireless communication device having a wireless LAN function and a Bluetooth (registered trademark) function.
  • the communication unit 52 performs wireless communication with the management server 20 and the deliveryman terminal 40 via the network N.
  • the storage unit 53 is composed of, for example, a non-volatile memory such as a general-purpose flash memory.
  • the storage unit 53 includes a locker DB 531.
  • the locker DB 531 includes, for each locker 3-n, a locker number n, a URL for referring to user information of a user to whom the product is delivered, a one-time password for unlocking the locker 3-n, Are registered in association with each other.
  • the reading unit 57 includes, for example, a general-purpose QR code (registered trademark) reader.
  • the reading unit 57 reads information from the trapped QR code (registered trademark).
  • a QR code (registered trademark) printed on a tag affixed to a product is entered by the delivery member in the reading unit 57, and the delivery destination of the product is determined from the QR code (registered trademark).
  • the URL for referring to the user information of the user is read.
  • the reading unit 57 receives a QR code (registered trademark) displayed on the touch panel 11 of the user terminal 10 by the user, and the QR code (registered trademark) indicates the locker number n of the locker 3-n.
  • the wine time password for unlocking the locker 3-n is read.
  • the audio output unit 58 includes an audio output circuit including a predetermined D / A conversion circuit, for example.
  • the audio output unit 58 converts the audio data supplied from the control unit 59 into an analog signal, sends the audio signal to the speaker 2, and outputs the audio indicated by the audio data from the control unit 59 from the speaker 2.
  • the control unit 59 includes, for example, a CPU, a ROM, a RAM, and the like.
  • the CPU uses the RAM as a work memory and controls various operations of the delivery box 50 by appropriately executing programs stored in the ROM and application programs stored in a storage unit (not shown).
  • control unit 59 constantly transmits video and audio captured by a monitoring camera, an in-camera or the like (not shown), and each usage status from the communication unit 52 to the management server 20 via the network N.
  • the control unit 59 obtains the locker number n and the URL specified from the locker reservation request.
  • the information is registered in the locker DB 531 in association with each other.
  • the control unit 59 transmits a locker number n specified from the locker reservation request and a delivery schedule notification capable of specifying the scheduled delivery date and time from the communication unit 52 to the user terminal 10 specified from the URL via the network N. .
  • control unit 59 reads the URL from the QR code (registered trademark) when the delivery person puts the QR code (registered trademark) printed on the tag attached to the product to the reading unit 57. Subsequently, the control unit 59 identifies the locker 3-n corresponding to the URL read by the reading unit 57 from the locker DB 531. Then, the control unit 59 controls the rotation operation of the drive unit 61-n of the identified locker 3-n to unlock the door of the locker 3-n. In other words, when the URL read by the reading unit 57 matches the URL stored in the storage unit 53, the control unit 59 unlocks the electronic lock 60-n of the locker 3-n corresponding to the URL. To do.
  • control unit 59 When the control unit 59 identifies the locker 3-n corresponding to the URL read by the reading unit 57, the control unit 59 displays on the touch panel 51 that the door of the locker 3-n is unlocked. Audio may be output from the speaker 2 via the audio output unit 58. In addition, the control unit 59 may start photographing with a monitoring camera (not shown) in response to opening the door of the specified locker 3-n.
  • the controller 59 drives the drive unit of the locker 3-n containing the product.
  • the rotation operation of 61-n is controlled, and the door of the locker 3-n is locked.
  • the control unit 59 starts measuring the usage period of the locker 3-n containing the product.
  • the control unit 59 communicates a product deposit notification that can identify the URL read by the reading unit 57 and the locker 3-n containing the product, that is, the locker number n of the locker 3-n specified in step S32.
  • the data is transmitted from the unit 52 to the management server 20 via the network N.
  • control unit 59 responds to the communication unit 52 receiving the one-time password notification transmitted from the management server 20 via the network N, and the locker number n and the one-time specified from the one-time password notification.
  • the password is associated and registered in the locker DB 531.
  • the control unit 59 determines the locker number n of the locker 3-n from the QR code (registered trademark). And read the wine time password. Next, the control unit 59 reads the one-time password corresponding to the locker number n read from the QR code (registered trademark) from the locker DB 531. Subsequently, the control unit 59 authenticates whether or not the wine time password read from the QR code (registered trademark) matches the one-time password read from the locker DB 531.
  • control unit 59 When the one-time password does not match, the control unit 59 notifies the user by displaying on the touch panel 51 that the authentication has failed, or outputting a sound to that effect from the speaker 2 via the audio output unit 58. To do.
  • the control unit 59 displays on the touch panel 51 that the authentication has been successful, or outputs a sound to that effect from the speaker 2 via the audio output unit 58. To inform the user. Then, the control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n corresponding to the locker number n read from the QR code (registered trademark), and unlocks the door of the locker 3-n. To do. In addition, the control unit 59 ends the measurement of the usage period of the locker 3-n from which the product has been taken out. Then, the control unit 59 obtains a usage fee for the locker 3-n according to the measured usage period, and performs a process for charging the user.
  • the QR code registered trademark
  • the settlement method of the billing amount is arbitrary.
  • the billing amount is settled in cash using a smartphone without using a bank account. There may be. It should be noted that the specification, claims, and entire drawings of Japanese Patent Application Nos. 2016-250077 and PCT / JP2016 / 81026 are incorporated herein by reference.
  • the controller 59 drives the locker 3-n from which the merchandise has been taken out.
  • the rotation operation of the part 61-n is controlled to lock the door of the locker 3-n.
  • control unit 19 In response to the user ordering a desired product at the Internet shop displayed on the touch panel 11 on the user terminal 10, the control unit 19 starts a product ordering process.
  • FIG. 8 is a flowchart showing details of the product order process.
  • control unit 19 first sends order information that can specify the ordered product and a URL for referring to user information from the communication unit 12 via the network N. It transmits to the server 30 (step S1).
  • control unit 39 responds to the reception of the order information transmitted from the user terminal 10 via the network N by the communication unit 32 (step S2), and determines the product specified from the order information.
  • the information is displayed on the display unit 34 and notified to the clerk of the internet shop (step S3).
  • control unit 39 generates a QR code (registered trademark) indicating a URL specified from the order information (step S4).
  • control unit 39 prints the QR code (registered trademark) generated in step S4 on the tag by the printing unit 35 and outputs (prints out) it (step S5), and then ends the product ordering process.
  • the store clerk affixes the tag output from the printing unit 35 to the product displayed on the display unit 34. Then, the store clerk hands over the product with the tag attached to the delivery member and requests delivery to the user.
  • the control unit 49 Start locker reservation process.
  • 9 and 10 are flowcharts showing details of the locker reservation process.
  • the control unit 49 first captures a QR code (registered trademark) with the imaging unit 46 and reads a URL from the QR code (registered trademark) (step S11).
  • control unit 49 accesses the URL via the network N by the communication unit 42 (step S12).
  • control unit 29 reads the user information corresponding to the URL accessed via the network N by the deliveryman terminal 40 from the user DB 231 (step S13).
  • control unit 29 detects the delivery box 50 installed within a predetermined range from the address included in the user information based on the installation location of each delivery box 50 registered in the delivery box DB 232 ( Step S14).
  • control unit 29 reads the installation location of the delivery box 50 detected in step S14 and the usage status of each locker 3-n from the delivery box DB 232 (step S15).
  • control unit 29 sends the delivery destination information including the user information read from the user DB 231 and the installation location of the delivery box 50 and the usage status of each locker 3-n read from the delivery box DB 232 from the communication unit 22 to the network.
  • N is transmitted to the deliveryman terminal 40 via N (step S16).
  • control unit 49 receives the delivery destination information transmitted from the management server 20 via the network N by the communication unit 42 (step S17), and displays the delivery destination information on the touch panel 41 (step S17). S18).
  • the delivery person refers to the usage status of each locker 3-n of the delivery box 50 and selects an unused locker 3-n on the touch panel 41. Further, the delivery person inputs the scheduled delivery date and time of the product on the touch panel 41.
  • Step S19 the control unit 49 responds to the delivery person instructing the reservation of the locker 3-n (FIG. 6) on the touch panel 41 (Step S19; Yes), and the URL read in Step S11 and the locker 3-n.
  • a locker reservation request capable of specifying the locker number n and the scheduled delivery date and time of the product is transmitted from the communication unit 42 to the delivery box 50 via the network N (step S20).
  • the control unit 59 responds to the reception of the locker reservation request transmitted from the deliveryman terminal 40 via the network N by the communication unit 42 as shown in FIG. 10 (step S21).
  • the locker number n specified from the locker reservation request is associated with the URL and registered in the locker DB 531 (step S22).
  • control unit 59 transmits a lock schedule number n specified from the locker reservation request and a delivery schedule notification capable of specifying the scheduled delivery date and time from the communication unit 52 via the network N to the user terminal 10 specified from the URL. (Step S23).
  • the control unit 19 responds to the reception of the delivery schedule notification transmitted from the delivery box 50 via the network N by the communication unit 12 (step S24), and the locker specified from the delivery schedule notification. After displaying the number n and the scheduled delivery date and time on the touch panel 11 and notifying the user (step S25), the locker reservation process is terminated.
  • the delivery person brings the product to the delivery box 50 on the scheduled delivery date.
  • the delivery box 50 in response to the delivery person putting the QR code (registered trademark) printed on the tag attached to the product on the reading unit 57, the product depositing process is started.
  • QR code registered trademark
  • 11 and 12 are flowcharts showing details of the merchandise depositing process.
  • control unit 59 first reads a URL from a QR code (registered trademark) as shown in FIG. 11 (step S31).
  • control unit 59 identifies the locker 3-n corresponding to the URL read in step S31 from the locker DB 531 (step S32).
  • control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n specified in step S32 to unlock the door of the locker 3-n (step S33).
  • the deliveryman opens the unlocked locker 3-n and deposits the product.
  • step S34 In response to the delivery person closing the door (step S34; Yes), the control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n containing the product, and the locker 3-n.
  • the door of n is locked (step S35), and measurement of the usage period of the locker 3-n containing the product is started (step S36).
  • control unit 59 sends a product deposit notification that can specify the URL read in step S31 and the locker 3-n containing the product, that is, the locker number n of the locker 3-n specified in step S32. 52 to the management server 20 via the network N (step S37).
  • control unit 29 responds to the receipt of the commodity deposit notification transmitted from the delivery box 50 via the network N by the communication unit 22 (step S38), and the current time according to a predetermined algorithm. For example, a one-time password composed of a six-digit numeric string is generated (step S39).
  • control unit 29 sends a one-time password notification capable of specifying the locker number n specified from the merchandise deposit notification and the one-time password generated in step S39 from the communication unit 22 via the network N. 50 (step S40).
  • the control unit 59 responds to the reception of the one-time password notification transmitted from the management server 20 via the network N by the communication unit 52, and the locker number n identified from the one-time password notification. And the one-time password are registered in the locker DB 531 in association with each other.
  • control unit 29 generates a QR code (registered trademark) indicating the one-time password generated in step S39 as shown in FIG. 12 (step S41).
  • control unit 29 reads out user information corresponding to the URL specified from the merchandise deposit notification from the user DB 231 (step S42).
  • control unit 29 sends a product arrival notification that can specify the locker number n specified from the product deposit notification and the QR code (registered trademark) generated in step S41 from the communication unit 22 via the network N. It transmits to the user terminal 10 specified from the user information (step S43).
  • step S 44 In the user terminal 10, in response to the control unit 19 receiving the product arrival notification transmitted from the management server 20 via the network N at the communication unit 12 (step S 44), the product has arrived at the touch panel 11. And a QR code (registered trademark) indicating a wine time password for unlocking the locker 3-n and a locker number n of the locker 3-n of the delivery box 50 specified from the notification of the arrival of the product. Are displayed (step S45), and the product depositing process is terminated.
  • QR code registered trademark
  • the control unit 59 In the delivery box 50, in response to the user putting the QR code (registered trademark) displayed on the touch panel 11 of the user terminal 10 on the reading unit 57, the control unit 59 starts a product takeout process.
  • QR code registered trademark
  • FIG. 13 is a flowchart showing details of the product take-out process.
  • the control unit 59 first reads the locker number n of the locker 3-n and the wine time password from the QR code (registered trademark) (step S51).
  • control unit 59 reads the one-time password corresponding to the locker number n read in step S51 from the locker DB 531 (step S52).
  • control unit 59 authenticates whether or not the wine time password read in step S51 matches the one-time password read in step S52 (step S53).
  • step S53 If the one-time password does not match (step S53; No), the control unit 59 displays on the touch panel 51 that the authentication has failed, or outputs a sound to that effect from the speaker 2 via the audio output unit 58. Then, after notifying the user (step S54), the product takeout process is terminated.
  • step S53 when the one-time password matches (step S53; Yes), the control unit 59 displays on the touch panel 51 that the authentication has been successful, or displays a voice to that effect via the audio output unit 58. 2 to notify the user (step S55).
  • control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n corresponding to the locker number n read in Step S51, and unlocks the door of the locker 3-n (Step S51).
  • step S56 the measurement of the period of use of the locker 3-n from which the product has been taken out is terminated (step S57).
  • the control unit 59 obtains a usage fee for the locker 3-n according to the measured usage period (step S58), and performs a process for charging the user (step S59).
  • the user opens the locker 3-n whose door is unlocked and takes out the product. Note that a lottery may be performed at the time of taking out the product, and points may be given to the user when winning.
  • step S60 the control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n from which the product has been taken out. After locking the locker 3-n door (step S61), the product take-out process is terminated.
  • the delivery system 1 has the user terminal 10, the management server 20, the deliveryman terminal 40, and the electronic lock 60-n attached to the door, and the product delivered to the delivery destination. And a delivery box 50 that can be deposited, and these are connected via a network N.
  • the delivery box 50 manages via the network N a merchandise deposit notification for notifying that the merchandise has been deposited after locking the electronic lock 60-n in response to the merchandise being deposited and the door closed.
  • the management server 20 generates a one-time password for unlocking the electronic lock 60-n in response to receiving the merchandise deposit notification, and sends it to the user terminal 10 and the delivery box 50 via the network N.
  • Send is described above, the delivery system 1 according to the present embodiment.
  • the delivery box 50 includes a storage unit 53 that stores the one-time password received from the management server 20. When the one-time password received by the user terminal 10 matches the one-time password stored in the storage unit 53, the delivery box 50 unlocks the electronic lock 60-n.
  • the management server 20 generates a QR code (registered trademark) indicating a one-time password and transmits it to the user terminal 10 via the network N.
  • the user terminal 10 displays the QR code (registered trademark) received from the management server 20.
  • the delivery box 50 reads the one-time password indicated by the QR code (registered trademark) displayed on the user terminal 10, and if the read one-time password matches the one-time password stored in the storage unit 53, Unlock the lock 60-n.
  • the deliveryman terminal 40 reads the URL indicated by the QR code (registered trademark) attached to the product, and transmits a locker reservation request including the read URL to the delivery box 50 via the network N.
  • the delivery box 50 stores the URL indicated by the QR code (registered trademark) included in the locker reservation request received from the deliveryman terminal 40 in the storage unit 53.
  • the home delivery box 50 also reads the URL indicated by the QR code (registered trademark) attached to the product. When the read URL matches the URL stored in the storage unit 53, the delivery box 50 unlocks the electronic lock 60-n.
  • the delivery system 1 if the delivery person does not allow the delivery box 50 to read the URL indicated by the QR code (registered trademark) attached to the product, the electronic lock 60-n is unlocked and the delivery is delivered. Since goods cannot be deposited in the box 50, unauthorized use such as placing an advertisement flyer in the delivery box 50 can be prevented.
  • QR code registered trademark
  • the delivery box 50 sets the scheduled delivery date and time of the product included in the locker reservation request via the network N.
  • the user terminal 10 is notified.
  • the delivery system 1 since the user is notified in advance of the scheduled delivery date and time of the product and the one-time password is notified when the product arrives, delivery trouble occurs. As much as possible, the service level is improved.
  • the management server 20 includes a storage unit 23 that registers information relating to the delivery destination of a product and a URL indicated by a QR code (registered trademark) attached to the product in association with each other.
  • the URL indicated by the attached QR code (registered trademark) is read, the management server 20 is accessed via the network N, and information on the delivery destination corresponding to the read URL is acquired from the management server 20 via the network N. To do.
  • the deliveryman terminal 40 transmits a locker reservation request to the delivery box 50 via the network N based on the acquired information regarding the delivery destination.
  • the delivery company can complete a series of operations such as reservation of the delivery box 50, deposit of goods, and notification to the user at the delivery terminal 40, so that the shipping company can modify the existing system. Therefore, the delivery system 1 that enables safe delivery can be easily introduced at low cost.
  • the delivery box 50 measures the period from when the product is deposited and the door is closed until the electronic lock 60-n is unlocked, and the usage fee of the delivery box 50 is calculated according to the measurement period. . Then, the delivery box 50 performs processing for charging the calculated usage fee to the user.
  • the billing amount per unit period can be arbitrarily set by the installation person of the delivery box 50 or the like.
  • the billing amount increases accordingly, so that the locker 3-n is prevented from being occupied for a long time. be able to.
  • the delivery person selects an unused locker 3-n on the touch panel 41 with reference to the usage status of each locker 3-n of the delivery box 50.
  • the present invention is not limited to this, and reservation of the locker 3-n (FIG. 6) may be performed without selecting an unused locker 3-n on the touch panel 41.
  • the control unit 59 responds to the delivery person terminal 40 entering the range (communication range) within which communication by the Bluetooth (registered trademark) function of the communication unit 52 is possible.
  • the locker 3-n that can be used is detected from the DB531.
  • control unit 59 displays the available locker 3-n on the touch panel 51, outputs a sound to be notified from the speaker 2 via the audio output unit 58, or delivers to the delivery person via Bluetooth (registered trademark). It may be displayed on the touch panel 41 of the terminal 40 to notify the delivery person.
  • the control unit 59 responds to the user terminal 10 entering the range (communication range) in which communication by the Bluetooth (registered trademark) function of the communication unit 52 is possible. If a URL for referring to user information can be acquired via the trademark), it is determined whether or not the URL is registered in the locker DB 531. If the URL is registered in the locker DB 531, the control unit 59 displays the locker number n corresponding to the URL on the touch panel 51, outputs a sound to be notified from the speaker 2 via the audio output unit 58, or Bluetooth What is necessary is just to alert
  • the control unit 59 displays a message for recommending user registration on the touch panel 51 or transmits a notification sound via the audio output unit 58 to the speaker. 2 may be output.
  • the QR code (registered trademark) is described as being printed on the tag attached to the product.
  • the present invention is not limited to this, and the two-dimensional code printed on the tag is a data matrix, an aztec code, a code one, an array tag, a box graphic code, a maxi code, a pericode, a soft strip, a CP code, Other matrix type two-dimensional codes such as a Carla code and an Ultra code may be used.
  • a stack type two-dimensional code in which one-dimensional barcodes such as PDF417, code 49, code 16k, and coder block are vertically stacked may be used.
  • the code printed on the tag is not limited to a two-dimensional code, and may be another code such as a barcode.
  • the QR code (registered trademark) attached to the tag attached to the product is not limited to a white cell and a black cell, and is recognized as “0” by a general-purpose two-dimensional code reader. Any URL can be used as long as the URL can be specified by using one or more colors of the optical characteristics and one or more colors of the optical characteristics recognized as “1”.
  • a two-dimensional code with a logo in which a visible logo mark is superimposed on the two-dimensional code may be used.
  • a cell having a predetermined brightness or higher (brightness recognized as “1” by a general-purpose two-dimensional code reader) is placed on a logo mark having a brightness lower than a predetermined brightness (brightness recognized as “0” by a general-purpose two-dimensional code reader).
  • the URL may be expressed by a superposition or a distribution pattern of the logo mark and the portion where the cells are not overlaid (see, for example, Japanese Patent Application Laid-Open No. 2007-287004).
  • a cell dot having a predetermined brightness or higher is superimposed on a portion of the logo mark having a predetermined brightness or higher, while a cell dot having a predetermined brightness or higher is superimposed on a portion having a predetermined brightness or lower in the logo mark.
  • the URL may be expressed by a distribution pattern of a portion having a predetermined brightness or higher among the above cell dots and logo marks and a portion having a predetermined brightness lower than the cell dots and logo marks having a predetermined brightness (for example, JP, 2008-15642, A).
  • the QR code (registered trademark) on the tag attached to the product includes an information area in which the URL is expressed by a cell distribution pattern, and a correction area in which correction information for correcting an error is expressed by a cell distribution pattern. And a part of the correction area is replaced with an exclusive OR of a first correction bit string generated from the part and a second correction bit string generated from a part of the correction area different from the part.
  • a part of the correction area is replaced with an exclusive OR of a first correction bit string generated from the part and a second correction bit string generated from a part of the correction area different from the part.
  • the control unit 29 of the management server 20 generates a QR code (registered trademark) indicating a one-time password, and transmits it to the user terminal 10 from the communication unit 22 via the network N. did.
  • the present invention is not limited to this, and the control unit 29 does not generate a QR code (registered trademark) indicating a one-time password, and directly generates the user terminal 10 from the communication unit 22 via the network N. May be sent to.
  • the control unit 19 receives the one-time password transmitted from the management server 20 via the network N by the communication unit 12 and stores it in the storage unit 13.
  • the control unit 59 responds to the user terminal 10 entering the range (communication range) within which communication by the Bluetooth (registered trademark) function of the communication unit 52 is possible.
  • the one-time password stored in the storage unit 13 is acquired via the network N via the trademark), and authentication is performed as to whether the one-time password matches.
  • the user terminal 10 displays the one-time password stored in the storage unit 13 on the touch panel 11, and the user inputs the one-time password on the touch panel 51 of the delivery box 50.
  • the control unit 59 may authenticate whether or not the one-time password input on the touch panel 51 matches the one-time password stored in the storage unit 53.
  • the program executed by the CPUs of the control units 19, 29, 39, 49, and 59 has been described as being stored in advance in the ROM, the storage units 13, 23, 43, 53, and the like.
  • the present invention is not limited to this, and by applying a program for executing the above-described processing to an existing general-purpose computer, the user terminal 10, the management server 20, and the shipping according to the above-described embodiment
  • the former server 30, the delivery terminal 40, and the delivery box 50 may function.
  • the method of providing such a program is arbitrary.
  • the program may be stored and distributed on a computer-readable recording medium (flexible disk, CD (Compact Disc) -ROM, DVD (Digital Versatile Disc) -ROM, etc.).
  • the program may be stored in a storage on a network such as the Internet and provided by downloading it.
  • the above processing is executed by sharing an OS (Operating System) and an application program, or by cooperation between the OS and the application program, only the application program may be stored in a recording medium or storage. It is also possible to superimpose a program on a carrier wave and distribute it via a network. For example, the program may be posted on a bulletin board (BBS: Bulletin Board System) on the network, and the program may be distributed via the network. Then, this program may be activated and executed in the same manner as other application programs under the control of the OS, so that the above processing can be executed.
  • BSS Bulletin Board System

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Abstract

The present invention enables secure delivery. A delivery system (1) is provided with a user terminal (10), a management server (20), and a delivery locker (50) which has an electronic lock mounted on the door thereof, and in which a product to be delivered to a delivery destination can be deposited. When the door of the delivery locker (50) has been closed after a product has been deposited in the delivery locker (50), the delivery locker (50) locks the electronic lock and then transmits, to the management server (20), a temporary product storage notification indicating that the product has been deposited. Upon receiving the temporary product storage notification, the management server (20) generates a one-time password for unlocking the electronic lock and transmits the generated one-time password to the user terminal (10) and the delivery locker (50).

Description

サーバ装置、配達システム、配達方法、及びプログラムServer device, delivery system, delivery method, and program
 本発明は、サーバ装置、配達システム、配達方法、及びプログラムに関し、特に、安全な配達を可能にするサーバ装置、配達システム、配達方法、及びプログラムに関する。 The present invention relates to a server device, a delivery system, a delivery method, and a program, and more particularly, to a server device, a delivery system, a delivery method, and a program that enable safe delivery.
 宅配ボックス等と呼ばれる物品収受装置を設置するマンション等の集合住宅は、年々増えている。宅配ボックスのロッカーは、マンションの居住者に入居時に配布されるカードキーを用いて開錠される(例えば特許文献1参照)。 Condominiums such as condominiums that have goods collection devices called delivery boxes are increasing year by year. The locker of the delivery box is unlocked by using a card key distributed to the resident of the apartment when moving in (see, for example, Patent Document 1).
 なお、本明細書中に特許文献1の明細書、特許請求の範囲、図面全体を参考として取り込むものとする。 In addition, the specification of patent document 1, a claim, and the whole drawing shall be taken in for reference in this specification.
特開2012-228602号公報JP 2012-228602 A
 しかしながら、上記の宅配ボックスにおいて、居住者は、カードキーを紛失すると、もはや宅配物を受け取ることができず、さらにそれが拾得されたり、窃盗されたりすれば、宅配物自体が窃盗されるおそれもある。 However, in the above-mentioned delivery box, if the resident loses the card key, he can no longer receive the delivery, and if it is picked up or stolen, the delivery may itself be stolen. is there.
 本発明は、上記の課題を解決するためになされたものであって、安全な配達を可能にするサーバ装置、配達システム、配達方法、及びプログラムを提供することを目的とする。 The present invention has been made to solve the above-described problems, and an object thereof is to provide a server device, a delivery system, a delivery method, and a program that enable safe delivery.
 上記の目的を達成するため、本発明の第1の観点に係るサーバ装置(20)は、扉に電子錠(60-n)が取り付けられ、配達先へ配達する物品を預入可能な物品収受装置(50)に該物品が預け入れられ、該電子錠(60-n)が施錠されたときに、該物品収受装置(50)からネットワーク(N)を介して送信される預入通知を受信したことに応答して、該電子錠(60-n)を開錠するためのワンタイムパスワードを生成し、前記ワンタイムパスワードを前記ネットワークを介して、前記物品収受装置(50)と前記配達先の端末装置(10)とに送信する。 In order to achieve the above object, the server device (20) according to the first aspect of the present invention is an article receiving apparatus in which an electronic lock (60-n) is attached to a door and an article to be delivered to a delivery destination can be deposited. (50) that when the article is deposited and the electronic lock (60-n) is locked, the receipt notification transmitted from the article collection device (50) via the network (N) is received. In response, the one-time password for unlocking the electronic lock (60-n) is generated, and the one-time password is transmitted via the network to the goods receiving device (50) and the delivery destination terminal device. To (10).
 本発明の第2の観点に係る配達システム(1)は、扉に電子錠(60-n)が取り付けられ、配達先へ配達する物品を預入可能な物品収受装置(50)と、前記物品収受装置(50)にネットワーク(N)を介して接続されたサーバ装置(20)と、を具備し、前記物品収受装置(50)は、前記物品が預け入れられ、前記扉が閉められたことに応答して、前記電子錠(60-n)を施錠し、前記物品が預け入れられたことを通知する預入通知を前記ネットワーク(N)を介して前記サーバ装置(20)に送信し、前記サーバ装置(20)は、前記預入通知を受信したことに応答して、該電子錠(60-n)を開錠するためのワンタイムパスワードを生成し、前記ワンタイムパスワードを前記ネットワークを介して、前記物品収受装置(50)と前記配達先の端末装置(10)とに送信する。 A delivery system (1) according to a second aspect of the present invention includes an article receiving device (50) having an electronic lock (60-n) attached to a door and capable of depositing an article to be delivered to a delivery destination, and the article receiving apparatus. And a server device (20) connected to the device (50) via the network (N), and the article receiving device (50) responds to the receipt of the article and the closing of the door. Then, the electronic lock (60-n) is locked, and a deposit notification for notifying that the article has been deposited is transmitted to the server device (20) via the network (N), and the server device ( 20) generates a one-time password for unlocking the electronic lock (60-n) in response to receiving the deposit notice, and the one-time password is generated via the network through the article. Receiving device (5 ) And transmitted to the delivery address of the terminal device (10).
 上記の配達システム(1)において、前記物品収受装置(50)は、前記サーバ装置(20)から受信した前記ワンタイムパスワードを記憶する記憶部(53)を備え、前記配達先の端末装置(10)が受信したワンタイムパスワードが、前記記憶部(53)に記憶されているワンタイムパスワードと合致する場合、前記電子錠(60-n)を開錠する。 In the delivery system (1), the article receiving device (50) includes a storage unit (53) for storing the one-time password received from the server device (20), and the delivery destination terminal device (10). If the one-time password received by (1) matches the one-time password stored in the storage unit (53), the electronic lock (60-n) is unlocked.
 上記の配達システム(1)において、前記サーバ装置(20)は、前記ワンタイムパスワードを示すコードを生成し、前記生成したコードを前記ネットワークを介して前記配達先の端末装置(10)に送信し、前記配達先の端末装置(10)は、前記サーバ装置(20)から受信した前記コードを表示し、前記物品収受装置(50)は、前記配達先の端末装置(10)に表示される前記コードが示すワンタイムパスワードを読み取り、前記読み取ったワンタイムパスワードが、前記記憶部(53)に記憶されているワンタイムパスワードと合致する場合、前記電子錠(60-n)を開錠する。 In the delivery system (1), the server device (20) generates a code indicating the one-time password, and transmits the generated code to the delivery destination terminal device (10) via the network. The delivery destination terminal device (10) displays the code received from the server device (20), and the article receiving device (50) is displayed on the delivery destination terminal device (10). When the one-time password indicated by the code is read and the read one-time password matches the one-time password stored in the storage unit (53), the electronic lock (60-n) is unlocked.
 上記の配達システム(1)において、前記物品の配達員の端末装置(40)は、前記物品に付されているコードが示す情報を読み取り、前記読み取った情報を含む前記予約要求を、前記ネットワーク(N)を介して前記物品収受装置(50)に送信し、前記物品収受装置(50)は、前記配達員の端末装置(40)から受信した前記予約要求に含まれる前記コードが示す情報を前記記憶部(53)に記憶し、前記物品に付されているコードが示す情報を読み取り、前記読み取った情報が、前記記憶部(53)に記憶されている情報と合致する場合、前記電子錠(60-n)を開錠する。 In the delivery system (1), the delivery device terminal device (40) reads information indicated by a code attached to the article, and sends the reservation request including the read information to the network ( N) to the goods receiving device (50), and the goods receiving device (50) transmits the information indicated by the code included in the reservation request received from the terminal device (40) of the delivery person. If the information stored in the storage unit (53) and indicated by the code attached to the article is read and the read information matches the information stored in the storage unit (53), the electronic lock ( 60-n) is unlocked.
 上記の配達システム(1)において、前記物品収受装置(50)は、前記配達員の端末装置(40)から前記ネットワーク(N)を介して送信される予約要求を受信したことに応答して、該予約要求に含まれる該物品の配達予定日時を、該ネットワーク(N)を介して前記配達先の端末装置(10)に通知する。 In the delivery system (1), the article receiving device (50) is responsive to receiving a reservation request transmitted from the delivery person terminal device (40) via the network (N), The delivery date and time of the article included in the reservation request is notified to the delivery destination terminal device (10) via the network (N).
 上記の配達システム(1)において、前記サーバ装置(20)は、前記物品の配達先に関する情報と、該物品に付されているコードが示す情報と、を対応付けて登録する登録部(23)を備え、前記配達員の端末装置(40)は、前記物品に付されているコードが示す情報を読み取って、前記ネットワーク(N)を介して前記サーバ装置(20)にアクセスし、前記読み取った情報に対応する前記配達先に関する情報を前記サーバ装置(20)から前記ネットワーク(N)を介して取得し、前記取得した配達先に関する情報に基づいて、前記予約要求を、前記ネットワーク(N)を介して前記物品収受装置(50)に送信する。 In the delivery system (1), the server device (20) registers the information relating to the delivery destination of the article and the information indicated by the code attached to the article in association with each other (23). The delivery device terminal device (40) reads information indicated by a code attached to the article, accesses the server device (20) via the network (N), and reads the information Information on the delivery destination corresponding to the information is acquired from the server device (20) via the network (N), and the reservation request is sent to the network (N) based on the acquired information on the delivery destination. To the article receiving device (50).
 上記の配達システム(1)において、前記物品収受装置(50)は、前記物品が預け入れられ、前記扉が閉められてから、前記電子錠(60-n)を開錠するまでの期間を計測し、前記計測期間に応じて、前記物品収受装置(50)の使用料金を算出する。 In the delivery system (1), the article receiving device (50) measures a period from when the article is deposited and the door is closed to when the electronic lock (60-n) is unlocked. The usage fee of the article receiving apparatus (50) is calculated according to the measurement period.
 本発明の第3の観点に係る配達方法は、サーバ装置(20)が、扉に電子錠(60-n)が取り付けられ、配達先へ配達する物品を預入可能な物品収受装置(50)に該物品が預け入れられ、該電子錠(60-n)が施錠されたときに、該物品収受装置(50)からネットワーク(N)を介して送信される預入通知を受信したことに応答して、該電子錠(60-n)を開錠するためのワンタイムパスワードを生成し、前記サーバ装置(20)が、前記ワンタイムパスワードを前記ネットワークを介して、前記物品収受装置(50)と前記配達先の端末装置(10)とに送信する。 In the delivery method according to the third aspect of the present invention, the server apparatus (20) is an article receiving apparatus (50) in which an electronic lock (60-n) is attached to a door and an article to be delivered to a delivery destination can be deposited. In response to receiving a deposit notice transmitted from the article collection device (50) via the network (N) when the article is deposited and the electronic lock (60-n) is locked, A one-time password for unlocking the electronic lock (60-n) is generated, and the server device (20) sends the one-time password to the goods receiving device (50) and the delivery via the network. It transmits to the previous terminal device (10).
 本発明の第4の観点に係るプログラムは、コンピュータに、扉に電子錠(60-n)が取り付けられ、配達先へ配達する物品を預入可能な物品収受装置(50)に該物品が預け入れられ、該電子錠(60-n)が施錠されたときに、該物品収受装置(50)からネットワーク(N)を介して送信される預入通知を受信したことに応答して、該電子錠(60-n)を開錠するためのワンタイムパスワードを生成する手順と、前記サーバ装置(20)が、前記ワンタイムパスワードを前記ネットワークを介して、前記物品収受装置(50)と前記配達先の端末装置(10)とに送信する手順と、を実行させる。 According to a fourth aspect of the present invention, there is provided a program in which an electronic lock (60-n) is attached to a door, and the article is deposited in an article receiving apparatus (50) capable of depositing an article to be delivered to a delivery destination. When the electronic lock (60-n) is locked, the electronic lock (60-n) is responsive to receiving a deposit notification transmitted from the article receiving device (50) via the network (N). -N) a procedure for generating a one-time password for unlocking, and the server device (20) sends the one-time password to the goods receiving device (50) and the delivery destination terminal via the network. Transmitting to the device (10).
 本発明によれば、安全な配達を可能にするサーバ装置、配達システム、配達方法、及びプログラムを提供することができる。 According to the present invention, it is possible to provide a server device, a delivery system, a delivery method, and a program that enable safe delivery.
配達システムの構成例を示す図である。It is a figure which shows the structural example of a delivery system. ユーザ端末の構成例を示すブロック図である。It is a block diagram which shows the structural example of a user terminal. 管理サーバの構成例を示すブロック図である。It is a block diagram which shows the structural example of a management server. 発送元サーバの構成例を示すブロック図である。It is a block diagram which shows the structural example of a shipping origin server. 配達員端末の構成例を示すブロック図である。It is a block diagram which shows the structural example of a deliveryman terminal. 宅配ボックスの構成例を示す外観斜視図である。It is an external appearance perspective view which shows the structural example of a delivery box. 宅配ボックスの構成例を示すブロック図である。It is a block diagram which shows the structural example of a delivery box. 商品注文処理の詳細を示すフローチャートである。It is a flowchart which shows the detail of goods order processing. ロッカー予約処理の詳細を示すフローチャートである。It is a flowchart which shows the detail of a locker reservation process. ロッカー予約処理の続きを示すフローチャートである。It is a flowchart which shows the continuation of a locker reservation process. 商品預入処理の詳細を示すフローチャートである。It is a flowchart which shows the detail of goods deposit processing. 商品預入処理の続きを示すフローチャートである。It is a flowchart which shows the continuation of goods deposit processing. 商品取出処理の詳細を示すフローチャートである。It is a flowchart which shows the detail of goods extraction processing.
 以下、本発明を実施するための形態について説明する。 Hereinafter, modes for carrying out the present invention will be described.
 まず、本実施形態に係る配達システムの構成について図面を参照しつつ説明する。 First, the configuration of the delivery system according to the present embodiment will be described with reference to the drawings.
 図1は、配達システムの構成例を示す図である。 FIG. 1 is a diagram showing a configuration example of a delivery system.
 配達システム1は、図1に示すように、ユーザ端末10と、管理サーバ20と、発送元サーバ30と、配達員端末40と、宅配ボックス50と、を具備し、これらは、インターネット等のネットワークNを介して相互に通信可能に接続されている。 As shown in FIG. 1, the delivery system 1 includes a user terminal 10, a management server 20, a shipping source server 30, a delivery person terminal 40, and a delivery box 50, which are a network such as the Internet. N are communicably connected to each other.
 ユーザ端末10は、例えば汎用のスマートフォン又はタブレットコンピュータ等から構成されている。ユーザ端末10は、商品を注文するユーザによって操作される。なお、ユーザ端末10は、例えば携帯電話又は汎用のパーソナルコンピュータ等から構成されてもよい。 The user terminal 10 is composed of, for example, a general-purpose smartphone or tablet computer. The user terminal 10 is operated by a user who orders a product. Note that the user terminal 10 may be composed of, for example, a mobile phone or a general-purpose personal computer.
 図2は、ユーザ端末の構成例を示すブロック図である。 FIG. 2 is a block diagram illustrating a configuration example of the user terminal.
 ユーザ端末10は、図2に示すように、タッチパネル11と、通信部12と、記憶部13と、制御部19と、を備え、これらはバスを介して接続されている。 As shown in FIG. 2, the user terminal 10 includes a touch panel 11, a communication unit 12, a storage unit 13, and a control unit 19, which are connected via a bus.
 タッチパネル11は、例えば液晶表示装置とポインティングデバイスとを組み合わせた汎用のタッチパネル等から構成されている。タッチパネル11は、各種画面を表示するとともに、ユーザによる各種操作を受け付ける。 The touch panel 11 is composed of, for example, a general-purpose touch panel that combines a liquid crystal display device and a pointing device. The touch panel 11 displays various screens and accepts various operations by the user.
 本実施形態において、ユーザは、氏名又は名称、住所、電話番号、メールアドレス、並びに商品の配達方法等を含むユーザ情報をタッチパネル11で入力する。例えば、ユーザは、商品の配達方法として、商品の手渡しを原則とし、不在時にのみ商品を宅配ボックス50に預け入れるように指定することができる。あるいは、ユーザは、商品の配達方法として、商品を宅配ボックス50に預け入れることのみを指定してもよい。 In the present embodiment, the user inputs user information including a name or name, an address, a telephone number, an e-mail address, and a product delivery method on the touch panel 11. For example, as a delivery method of a product, the user can in principle specify that the product is to be deposited in the delivery box 50 only when the product is absent, in principle by handing the product. Alternatively, the user may only specify that the merchandise is to be deposited in the delivery box 50 as a merchandise delivery method.
 また、タッチパネル11には、発送元サーバ30が運営するインターネットショップが表示される。そして、ユーザは、タッチパネル11に表示されるインターネットショップで所望の商品を注文する。 In addition, on the touch panel 11, an Internet shop operated by the shipping source server 30 is displayed. Then, the user orders a desired product at an internet shop displayed on the touch panel 11.
 通信部12は、例えば無線LAN(Local Area Network)機能及びBluetooth(登録商標)機能を有する汎用の無線通信装置等から構成されている。通信部12は、ネットワークNを介して管理サーバ20、発送元サーバ30、配達員端末40、及び宅配ボックス50と無線通信を行う。 The communication unit 12 includes, for example, a general-purpose wireless communication device having a wireless LAN (Local Area Network) function and a Bluetooth (registered trademark) function. The communication unit 12 performs wireless communication with the management server 20, the shipping source server 30, the delivery person terminal 40, and the delivery box 50 via the network N.
 記憶部13は、例えば汎用のフラッシュメモリ等の不揮発性メモリ等から構成されている。記憶部13は、管理サーバ20に登録されているユーザ情報を参照するためのURL(Uniform Resource Locator)を記憶する。 The storage unit 13 is composed of, for example, a non-volatile memory such as a general-purpose flash memory. The storage unit 13 stores a URL (Uniform Resource Locator) for referring to user information registered in the management server 20.
 制御部19は、例えばCPU(Central Processing Unit)、ROM(Read Only Memory)、及びRAM(Random Access Memory)等から構成されている。CPUは、RAMをワークメモリとして用い、ROMに記憶されているプログラム及び記憶部13に記憶されているアプリケーションプログラム等を適宜実行することによって、ユーザ端末10の各種動作を制御する。 The control unit 19 includes, for example, a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The CPU controls various operations of the user terminal 10 by appropriately executing a program stored in the ROM and an application program stored in the storage unit 13 using the RAM as a work memory.
 本実施形態において、制御部19は、ユーザがタッチパネル11でユーザ情報を入力した後、ユーザ登録を指示したことに応答して、ユーザ情報を通信部12からネットワークNを介して管理サーバ20に送信する。その後、制御部19は、管理サーバ20からネットワークNを介して送信されるURLを通信部12で受信して、記憶部13に記憶する。 In the present embodiment, the control unit 19 transmits user information from the communication unit 12 to the management server 20 via the network N in response to an instruction for user registration after the user inputs user information on the touch panel 11. To do. Thereafter, the control unit 19 receives the URL transmitted from the management server 20 via the network N by the communication unit 12 and stores the URL in the storage unit 13.
 また、制御部19は、ユーザがタッチパネル11に表示されるインターネットショップで所望の商品を注文したことに応答して、注文した商品、及び記憶部13に記憶されているURLを特定可能な注文情報を通信部12からネットワークNを介して発送元サーバ30に送信する。 In addition, the control unit 19 responds that the user has ordered a desired product at the Internet shop displayed on the touch panel 11, and order information that can specify the ordered product and the URL stored in the storage unit 13. Is transmitted from the communication unit 12 to the shipping source server 30 via the network N.
 さらに、制御部19は、宅配ボックス50からネットワークNを介して送信される配達予定通知を通信部12で受信したことに応答して、配達予定通知から特定される宅配ボックス50のロッカー3-n(1≦n≦8)(図6)のロッカー番号n、及び商品の配達予定日時をタッチパネル11に表示してユーザに通知する。 Furthermore, the control unit 19 responds to the reception of the delivery schedule notification transmitted from the delivery box 50 via the network N by the communication unit 12, and the locker 3-n of the delivery box 50 identified from the delivery schedule notification. The locker number n (1 ≦ n ≦ 8) (FIG. 6) and the scheduled delivery date and time of the product are displayed on the touch panel 11 to notify the user.
 そして、制御部19は、管理サーバ20からネットワークNを介して送信される商品到着通知を通信部12で受信したことに応答して、タッチパネル11に、商品が到着した旨を表示するとともに、商品到着通知から特定されるロッカー3-n(図6)のロッカー番号nと、そのロッカー3-n(図6)を開錠するためのワインタイムパスワードを示すQRコード(登録商標)と、を表示する。 Then, in response to receiving the product arrival notification transmitted from the management server 20 via the network N by the communication unit 12, the control unit 19 displays on the touch panel 11 that the product has arrived, The locker number n of the locker 3-n (FIG. 6) specified from the arrival notification and the QR code (registered trademark) indicating the wine time password for unlocking the locker 3-n (FIG. 6) are displayed. To do.
 図1に示す管理サーバ20は、例えば汎用のサーバコンピュータ等から構成され、各ユーザのユーザ情報、及び各宅配ボックス50の使用状況等を管理する。 The management server 20 shown in FIG. 1 is composed of, for example, a general-purpose server computer or the like, and manages the user information of each user, the usage status of each delivery box 50, and the like.
 図3は、管理サーバの構成例を示すブロック図である。 FIG. 3 is a block diagram illustrating a configuration example of the management server.
 管理サーバ20は、図3に示すように、通信部22と、記憶部23と、制御部29と、を備え、これらはバスを介して接続されている。 As shown in FIG. 3, the management server 20 includes a communication unit 22, a storage unit 23, and a control unit 29, which are connected via a bus.
 通信部22は、例えばNIC(Network Interface Card)等から構成されている。通信部22は、ネットワークNを介してユーザ端末10、発送元サーバ30、配達員端末40、及び宅配ボックス50と無線通信を行う。 The communication unit 22 includes, for example, a NIC (Network Interface Card). The communication unit 22 performs wireless communication with the user terminal 10, the shipping source server 30, the delivery person terminal 40, and the delivery box 50 via the network N.
 記憶部23は、例えばハードディスクドライブ等の不揮発性メモリ等から構成されている。本実施形態において、記憶部23は、ユーザDB(Database)231と、宅配ボックスDB232と、を備える。 The storage unit 23 is composed of a nonvolatile memory such as a hard disk drive, for example. In the present embodiment, the storage unit 23 includes a user DB (Database) 231 and a delivery box DB 232.
 ユーザDB231は、ユーザ毎に、ユーザ情報と、このユーザ情報を参照するためのURLと、を対応付けて登録する。また、宅配ボックスDB232は、宅配ボックス50毎に、設置場所と、この宅配ボックス50の各ロッカー3-n(図6)の使用状況と、を対応付けて登録する。 The user DB 231 registers user information and a URL for referring to the user information in association with each user. Further, the delivery box DB 232 registers, for each delivery box 50, the installation location and the usage status of each locker 3-n (FIG. 6) of the delivery box 50 in association with each other.
 制御部29は、例えばCPU、ROM、及びRAM等から構成されている。CPUは、RAMをワークメモリとして用い、ROMに記憶されているプログラム及び記憶部23に記憶されているアプリケーションプログラム等を適宜実行することによって、管理サーバ20の各種動作を制御する。 The control unit 29 includes, for example, a CPU, a ROM, a RAM, and the like. The CPU controls various operations of the management server 20 by appropriately executing a program stored in the ROM and an application program stored in the storage unit 23 using the RAM as a work memory.
 本実施形態において、制御部29は、ユーザ端末10からネットワークNを介して送信されるユーザ情報を通信部22で受信したことに応答して、このユーザ情報を参照するためのURLを生成する。そして、制御部29は、ユーザ情報と、生成したURLと、を対応付けてユーザDB231に登録する。また、制御部29は、生成したURLを通信部22からネットワークNを介してユーザ端末10に送信する。 In the present embodiment, the control unit 29 generates a URL for referring to the user information in response to the user information transmitted from the user terminal 10 via the network N being received by the communication unit 22. Then, the control unit 29 registers the user information and the generated URL in the user DB 231 in association with each other. Further, the control unit 29 transmits the generated URL from the communication unit 22 to the user terminal 10 via the network N.
 さらに、制御部29は、配達員端末40によってネットワークNを介してURLにアクセスされたことに応答して、このURLに対応するユーザ情報をユーザDB231から読み出す。また、制御部29は、ユーザ情報に含まれる住所から所定範囲内に設置されている宅配ボックス50を、宅配ボックスDB232に登録されている各宅配ボックス50の設置場所に基づいて、検出する。さらに、制御部29は、検出した宅配ボックス50の設置場所及び各ロッカー3-n(図6)の使用状況を宅配ボックスDB232から読み出す。なお、ユーザ情報において、宅配ボックス500が予め定められている場合には、ユーザ情報に含まれる住所に基づいて宅配ボックス500を検出することなく、その予め定められた宅配ボックス500の各ロッカー3-n(図6)の使用状況のみを宅配ボックスDB232から読み出せばよい。そして、制御部29は、ユーザDB231から読み出したユーザ情報と、宅配ボックスDB232から読み出した宅配ボックス50の設置場所及び各ロッカー3-n(図6)の使用状況と、を含む配達先情報を通信部22からネットワークNを介して配達員端末40に送信する。 Further, in response to the URL being accessed by the deliveryman terminal 40 via the network N, the control unit 29 reads the user information corresponding to this URL from the user DB 231. Further, the control unit 29 detects the delivery box 50 installed within a predetermined range from the address included in the user information based on the installation location of each delivery box 50 registered in the delivery box DB 232. Further, the control unit 29 reads the detected installation location of the delivery box 50 and the usage status of each locker 3-n (FIG. 6) from the delivery box DB 232. When the delivery box 500 is predetermined in the user information, each locker 3- of the predetermined delivery box 500 is detected without detecting the delivery box 500 based on the address included in the user information. Only the usage status of n (FIG. 6) may be read from the delivery box DB 232. Then, the control unit 29 communicates the delivery destination information including the user information read from the user DB 231 and the installation location of the delivery box 50 and the usage status of each locker 3-n (FIG. 6) read from the delivery box DB 232. The data is transmitted from the unit 22 to the deliveryman terminal 40 via the network N.
 また、制御部29は、宅配ボックス50からネットワークNを介して送信される商品預入通知を通信部22で受信したことに応答して、所定のアルゴリズムに従って、現在の時刻に基づいて、例えば六桁の数値列から構成されるワンタイムパスワードを生成する。そして、制御部29は、商品預入通知から特定されるロッカー番号nと、生成したワンタイムパスワードと、を特定可能なワンタイムパスワード通知を通信部22からネットワークNを介して宅配ボックス50に送信する。 Further, the control unit 29 responds to the receipt of the product deposit transmitted from the delivery box 50 via the network N by the communication unit 22 and, for example, six digits based on the current time according to a predetermined algorithm. Generate a one-time password consisting of a numeric string. And the control part 29 transmits the locker number n specified from the goods deposit notification and the generated one-time password from the communication part 22 to the delivery box 50 via the network N. .
 また、制御部29は、生成したワンタイムパスワードを示すQRコード(登録商標)を生成する。さらに、制御部29は、商品預入通知から特定されるURLに対応するユーザ情報をユーザDB231から読み出す。そして、制御部29は、商品預入通知から特定されるロッカー番号nと、生成したQRコード(登録商標)と、を特定可能な商品到着通知を通信部22からネットワークNを介して、ユーザ情報から特定されるユーザ端末10に送信する。 Further, the control unit 29 generates a QR code (registered trademark) indicating the generated one-time password. Furthermore, the control unit 29 reads out user information corresponding to the URL specified from the merchandise deposit notification from the user DB 231. Then, the control unit 29 sends a product arrival notification that can specify the locker number n specified from the product deposit notification and the generated QR code (registered trademark) from the communication unit 22 via the network N from the user information. It transmits to the specified user terminal 10.
 図1に示す発送元サーバ30は、例えば汎用のサーバコンピュータ等から構成され、インターネットショップを運営する。 1 is composed of, for example, a general-purpose server computer and operates an Internet shop.
 図4は、発送元サーバの構成例を示すブロック図である。 FIG. 4 is a block diagram showing a configuration example of the shipping source server.
 発送元サーバ30は、図4に示すように、通信部32と、表示部34と、印刷部35と、制御部39と、を備え、これらはバスを介して接続されている。 As shown in FIG. 4, the shipping source server 30 includes a communication unit 32, a display unit 34, a printing unit 35, and a control unit 39, which are connected via a bus.
 通信部32は、例えばNIC等から構成されている。通信部32は、ネットワークNを介してユーザ端末10と無線通信を行う。 The communication unit 32 is constituted by, for example, a NIC or the like. The communication unit 32 performs wireless communication with the user terminal 10 via the network N.
 表示部34は、例えば液晶表示装置等から構成されている。表示部34は、各種画面を表示する。 The display unit 34 is composed of, for example, a liquid crystal display device. The display unit 34 displays various screens.
 印刷部35は、例えば汎用の印刷装置等から構成されている。印刷部35は、QRコード(登録商標)をタグに印刷して出力する。 The printing unit 35 is composed of, for example, a general-purpose printing device. The printing unit 35 prints and outputs a QR code (registered trademark) on a tag.
 制御部39は、例えばCPU、ROM、及びRAM等から構成されている。CPUは、RAMをワークメモリとして用い、ROMに記憶されているプログラム及び図示せぬ記憶部に記憶されているアプリケーションプログラム等を適宜実行することによって、発送元サーバ30の各種動作を制御する。 The control unit 39 includes, for example, a CPU, a ROM, a RAM, and the like. The CPU uses the RAM as a work memory and controls various operations of the shipping source server 30 by appropriately executing a program stored in the ROM and an application program stored in a storage unit (not shown).
 本実施形態において、制御部39は、ユーザ端末10からネットワークNを介して送信される注文情報を通信部32で受信したことに応答して、注文情報から特定される商品を表示部34に表示して、インターネットショップの店員に報知する。また、制御部39は、注文情報から特定されるURLを示すQRコード(登録商標)を生成して、印刷部35でタグに印刷して出力する。 In the present embodiment, the control unit 39 displays the product specified from the order information on the display unit 34 in response to the order information transmitted from the user terminal 10 via the network N being received by the communication unit 32. Then, inform the store clerk of the internet shop. Further, the control unit 39 generates a QR code (registered trademark) indicating the URL specified from the order information, and prints it on a tag by the printing unit 35 and outputs it.
 その後、店員は、表示部34に表示された商品に、印刷部35から出力されたタグを貼付する。そして、店員は、タグを貼付した商品を配達員に手渡して、ユーザへの配達を依頼する。 Thereafter, the clerk affixes the tag output from the printing unit 35 to the product displayed on the display unit 34. Then, the store clerk hands over the product with the tag attached to the delivery member and requests delivery to the user.
 図1に示す配達員端末40は、例えば汎用のスマートフォン、タブレットコンピュータ、又はハンディターミナル等から構成されている。配達員端末40は、商品を配達する運送会社の配達員によって操作される。 1 is composed of, for example, a general-purpose smartphone, tablet computer, or handy terminal. The deliveryman terminal 40 is operated by a deliveryman of a shipping company that delivers goods.
 図5は、配達員端末の構成例を示すブロック図である。 FIG. 5 is a block diagram showing a configuration example of a deliveryman terminal.
 配達員端末40は、図5に示すように、タッチパネル41と、通信部42と、記憶部43と、撮像部46と、制御部49と、を備え、これらはバスを介して接続されている。 As shown in FIG. 5, the deliveryman terminal 40 includes a touch panel 41, a communication unit 42, a storage unit 43, an imaging unit 46, and a control unit 49, which are connected via a bus. .
 タッチパネル41は、例えば汎用のタッチパネル等から構成されている。タッチパネル41は、各種画面を表示するとともに、配達員による各種操作を受け付ける。 The touch panel 41 is composed of, for example, a general-purpose touch panel. The touch panel 41 displays various screens and accepts various operations by a delivery person.
 本実施形態において、タッチパネル41には、商品の配達先であるユーザの氏名又は名称、住所、電話番号、メールアドレス、並びに商品の配達方法等のユーザ情報と、ユーザの住所から所定範囲内に設置されている宅配ボックス50の各ロッカー3-n(図6)の使用状況と、を含む配達先情報が表示される。そして、配達員は、宅配ボックス50の各ロッカー3-n(図6)の使用状況を参照して、未使用のロッカー3-n(図6)をタッチパネル41で選択する。また、配達員は、商品の配達予定日時をタッチパネル41で入力する。 In the present embodiment, the touch panel 41 is installed within a predetermined range from the user information such as the name or name of the user to whom the product is delivered, an address, a telephone number, an e-mail address, and a delivery method of the product, and the user's address. The delivery destination information including the usage status of each locker 3-n (FIG. 6) of the delivery box 50 being displayed is displayed. Then, the delivery person refers to the usage status of each locker 3-n (FIG. 6) of the delivery box 50 and selects an unused locker 3-n (FIG. 6) on the touch panel 41. Further, the delivery person inputs the scheduled delivery date and time of the product on the touch panel 41.
 通信部42は、例えば無線LAN機能及びBluetooth(登録商標)機能を有する汎用の無線通信装置等から構成されている。通信部42は、ネットワークNを介して管理サーバ20及び宅配ボックス50と無線通信を行う。 The communication unit 42 includes, for example, a general-purpose wireless communication device having a wireless LAN function and a Bluetooth (registered trademark) function. The communication unit 42 performs wireless communication with the management server 20 and the delivery box 50 via the network N.
 記憶部43は、例えば汎用のフラッシュメモリ等の不揮発性メモリ等から構成されている。本実施形態において、記憶部43には、商品をユーザに配達する際に用いられるアプリケーションプログラム(以下、「専用アプリ」という。)がインストールされている。 The storage unit 43 is composed of, for example, a non-volatile memory such as a general-purpose flash memory. In the present embodiment, the storage unit 43 is installed with an application program (hereinafter referred to as “dedicated application”) used when delivering a product to a user.
 撮像部46は、例えばCCD(Charge Coupled Device)等の固体撮像素子から構成されている。撮像部46は、QRコード(登録商標)等を撮像する。本実施形態において、配達員は、商品に貼付されたタグに印刷されているQRコード(登録商標)を撮像部46で撮像する。 The imaging unit 46 is composed of a solid-state imaging device such as a CCD (Charge Coupled Device). The imaging unit 46 images a QR code (registered trademark) or the like. In the present embodiment, the delivery person images the QR code (registered trademark) printed on the tag attached to the product with the imaging unit 46.
 制御部49は、例えばCPU、ROM、及びRAM等から構成されている。CPUは、RAMをワークメモリとして用い、ROMに記憶されているプログラム及び図示せぬ記憶部に記憶されているアプリケーションプログラム等を適宜実行することによって、配達員端末40の各種動作を制御する。 The control unit 49 includes, for example, a CPU, a ROM, a RAM, and the like. The CPU uses the RAM as a work memory and controls various operations of the deliveryman terminal 40 by appropriately executing a program stored in the ROM and an application program stored in a storage unit (not shown).
 本実施形態において、制御部49は、専用アプリの起動後、配達員が商品に貼付されたタグに印刷されているQRコード(登録商標)の読取をタッチパネル41で指示したことに応答して、QRコード(登録商標)を撮像部46で撮像して、QRコード(登録商標)からURLを読み取る。そして、制御部49は、通信部42でネットワークNを介してURLにアクセスする。 In the present embodiment, the control unit 49 responds to the fact that the delivery person has instructed the touch panel 41 to read the QR code (registered trademark) printed on the tag attached to the product after starting the dedicated application. The QR code (registered trademark) is imaged by the imaging unit 46, and the URL is read from the QR code (registered trademark). Then, the control unit 49 accesses the URL via the network N by the communication unit 42.
 また、制御部49は、管理サーバ20からネットワークNを介して送信される配達先情報を通信部42で受信して、配達先情報をタッチパネル41に表示する。そして、制御部49は、配達員がタッチパネル41で未使用の各ロッカー3-n(図6)を選択するととに、配達予定日時を入力した後、ロッカー3-n(図6)の予約を指示したことに応答して、撮像部46で読み取ったURLと、ロッカー3-n(図6)のロッカー番号n及び商品の配達予定日時と、を特定可能なロッカー予約要求を通信部42からネットワークNを介して宅配ボックス50に送信する。 Further, the control unit 49 receives the delivery destination information transmitted from the management server 20 via the network N by the communication unit 42 and displays the delivery destination information on the touch panel 41. Then, the control unit 49 selects each unused locker 3-n (FIG. 6) on the touch panel 41, inputs the scheduled delivery date and time, and then makes a reservation for the locker 3-n (FIG. 6). In response to the instruction, the communication unit 42 sends a locker reservation request that can specify the URL read by the imaging unit 46, the locker number n of the locker 3-n (FIG. 6), and the scheduled delivery date and time of the product. N is transmitted to the delivery box 50 via N.
 図1に示す宅配ボックス50は、スマートロック機構を有する宅配ボックスから構成されている。宅配ボックス50は、例えばマンション等の集合住宅、駅、及びコンビニエンスストア等に設置される。なお、宅配ボックス50の設置場所は、任意である。 The delivery box 50 shown in FIG. 1 is composed of a delivery box having a smart lock mechanism. The home delivery box 50 is installed in, for example, an apartment house such as an apartment, a station, a convenience store, or the like. The installation location of the delivery box 50 is arbitrary.
 図6は、宅配ボックスの構成例を示す外観斜視図である。 FIG. 6 is an external perspective view showing a configuration example of a delivery box.
 宅配ボックス50には、図6に示すように、タッチパネル51と、読取部57と、スピーカ2と、1~8の番号が振られた計8個のロッカー3-n(1≦n≦8)と、が設けられている。その他、宅配ボックス50には、常時、或いはロッカー3-nの開閉時や振動検知時等に撮影して映像をネットワークNを介して管理サーバ20に送信する、図示せぬ監視カメラが設けられていてもよい。 In the delivery box 50, as shown in FIG. 6, a total of eight lockers 3-n (1 ≦ n ≦ 8) numbered as touch panel 51, reading unit 57, speaker 2, and 1 to 8 are assigned. And are provided. In addition, the delivery box 50 is provided with a monitoring camera (not shown) that shoots images at all times or when the locker 3-n is opened / closed or when vibration is detected and transmits the video to the management server 20 via the network N. May be.
 なお、宅配ボックス50のロッカー3-nの数は、任意である。また、宅配ボックス50には、配達される商品の種別に応じて、様々なサイズのロッカー3-nが設けられていてもよい。さらに、宅配ボックス50には、冷蔵庫や冷凍庫としての機能を有するロッカー3-nが設けられていてもよい。また、ロッカー3-nのそれぞれに個性を持たせ、スピーカ2からは、ロッカー3-n毎に異なる音声が出力されてもよい。 Note that the number of lockers 3-n in the delivery box 50 is arbitrary. In addition, the delivery box 50 may be provided with lockers 3-n of various sizes depending on the type of goods to be delivered. Furthermore, the home delivery box 50 may be provided with a locker 3-n that functions as a refrigerator or a freezer. Also, each of the lockers 3-n may have individuality, and different sounds may be output from the speaker 2 for each locker 3-n.
 ロッカー3-nの扉には、それぞれ電子錠60-nが取り付けられている。また、電子錠60-nは、例えば汎用のスマートロック機器等から構成されている。電子錠60-nは、サムターンを回転させて扉を開錠及び施錠する図示せぬ回転体と、回転体をサムターンの回転方向に回転動作させる、図7に示す駆動部61-nと、を備えている。 An electronic lock 60-n is attached to each door of the locker 3-n. Further, the electronic lock 60-n is composed of, for example, a general-purpose smart lock device. The electronic lock 60-n includes a rotating body (not shown) that rotates the thumb turn to unlock and lock the door, and a driving unit 61-n shown in FIG. 7 that rotates the rotating body in the rotation direction of the thumb turn. I have.
 また、ロッカー3-nの内部には、図示せぬインカメラが設けられている。インカメラは、扉が開錠されたことに応答して、撮影を開始する。このようなインカメラを設けることにより、ユーザ端末10を盗んでユーザになりすました者が、ロッカー3-nに入っている商品を取り出すことを可及的に防止することができる。 In addition, an in-camera (not shown) is provided inside the locker 3-n. The in-camera starts photographing in response to the door being unlocked. By providing such an in-camera, a person who steals the user terminal 10 and impersonates the user can be prevented as much as possible from taking out the product in the locker 3-n.
 図7は、宅配ボックスの構成例を示すブロック図である。 FIG. 7 is a block diagram showing a configuration example of the delivery box.
 宅配ボックス50は、図7に示すように、タッチパネル51と、通信部52と、記憶部53と、読取部57と、音声出力部58と、制御部59と、駆動部61-nと、を備え、これらはバスを介して接続されている。 As shown in FIG. 7, the delivery box 50 includes a touch panel 51, a communication unit 52, a storage unit 53, a reading unit 57, an audio output unit 58, a control unit 59, and a driving unit 61-n. These are connected via a bus.
 タッチパネル51は、例えば汎用のタッチパネル等から構成されている。タッチパネル51は、各種画面を表示するとともに、ユーザ及び配達員による各種操作を受け付ける。 The touch panel 51 is composed of, for example, a general-purpose touch panel. The touch panel 51 displays various screens and accepts various operations by the user and delivery personnel.
 通信部52は、例えば無線LAN機能及びBluetooth(登録商標)機能を有する汎用の無線通信装置等から構成されている。通信部52は、ネットワークNを介して管理サーバ20及び配達員端末40と無線通信を行う。 The communication unit 52 includes, for example, a general-purpose wireless communication device having a wireless LAN function and a Bluetooth (registered trademark) function. The communication unit 52 performs wireless communication with the management server 20 and the deliveryman terminal 40 via the network N.
 記憶部53は、例えば汎用のフラッシュメモリ等の不揮発性メモリ等から構成されている。本実施形態において、記憶部53は、ロッカーDB531を備える。 The storage unit 53 is composed of, for example, a non-volatile memory such as a general-purpose flash memory. In the present embodiment, the storage unit 53 includes a locker DB 531.
 ロッカーDB531は、ロッカー3-n毎に、そのロッカー番号nと、商品の配達先であるユーザのユーザ情報を参照するためのURLと、そのロッカー3-nを開錠するためのワンタイムパスワードと、を対応付けて登録する。 The locker DB 531 includes, for each locker 3-n, a locker number n, a URL for referring to user information of a user to whom the product is delivered, a one-time password for unlocking the locker 3-n, Are registered in association with each other.
 読取部57は、例えば汎用のQRコード(登録商標)リーダ等から構成されている。読取部57は、翳されたQRコード(登録商標)から情報を読み取る。 The reading unit 57 includes, for example, a general-purpose QR code (registered trademark) reader. The reading unit 57 reads information from the trapped QR code (registered trademark).
 本実施形態において、読取部57には、配達員によって、商品に貼付されたタグに印刷されているQRコード(登録商標)が翳され、このQRコード(登録商標)からは、商品の配達先であるユーザのユーザ情報を参照するためのURLが読み取られる。また、読取部57には、ユーザによって、ユーザ端末10のタッチパネル11に表示されるQRコード(登録商標)が翳され、このQRコード(登録商標)からは、ロッカー3-nのロッカー番号nと、そのロッカー3-nを開錠するためのワインタイムパスワードと、が読み取られる。 In the present embodiment, a QR code (registered trademark) printed on a tag affixed to a product is entered by the delivery member in the reading unit 57, and the delivery destination of the product is determined from the QR code (registered trademark). The URL for referring to the user information of the user is read. The reading unit 57 receives a QR code (registered trademark) displayed on the touch panel 11 of the user terminal 10 by the user, and the QR code (registered trademark) indicates the locker number n of the locker 3-n. The wine time password for unlocking the locker 3-n is read.
 音声出力部58は、例えば所定のD/A変換回路などを含む音声出力回路等から構成されている。音声出力部58は、制御部59から供給される音声データをアナログ信号に変換して、スピーカ2に音声信号を送り、スピーカ2から制御部59からの音声データが示す音声を出力させる。 The audio output unit 58 includes an audio output circuit including a predetermined D / A conversion circuit, for example. The audio output unit 58 converts the audio data supplied from the control unit 59 into an analog signal, sends the audio signal to the speaker 2, and outputs the audio indicated by the audio data from the control unit 59 from the speaker 2.
 制御部59は、例えばCPU、ROM、及びRAM等から構成されている。CPUは、RAMをワークメモリとして用い、ROMに記憶されているプログラム及び図示せぬ記憶部に記憶されているアプリケーションプログラム等を適宜実行することによって、宅配ボックス50の各種動作を制御する。 The control unit 59 includes, for example, a CPU, a ROM, a RAM, and the like. The CPU uses the RAM as a work memory and controls various operations of the delivery box 50 by appropriately executing programs stored in the ROM and application programs stored in a storage unit (not shown).
 本実施形態において、制御部59は、常時、図示せぬ監視カメラやインカメラ等で撮影した映像及び音声、並びに各使用状況を通信部52からネットワークNを介して管理サーバ20に送信する。 In the present embodiment, the control unit 59 constantly transmits video and audio captured by a monitoring camera, an in-camera or the like (not shown), and each usage status from the communication unit 52 to the management server 20 via the network N.
 また、制御部59は、配達員端末40からネットワークNを介して送信されるロッカー予約要求を通信部42で受信したことに応答して、ロッカー予約要求から特定されるロッカー番号nとURLとを対応付けてロッカーDB531に登録する。また、制御部59は、ロッカー予約要求から特定されるロッカー番号n及び配達予定日時を特定可能な配達予定通知を通信部52からネットワークNを介して、URLから特定されるユーザ端末10に送信する。 Further, in response to receiving the locker reservation request transmitted from the deliveryman terminal 40 via the network N by the communication unit 42, the control unit 59 obtains the locker number n and the URL specified from the locker reservation request. The information is registered in the locker DB 531 in association with each other. Further, the control unit 59 transmits a locker number n specified from the locker reservation request and a delivery schedule notification capable of specifying the scheduled delivery date and time from the communication unit 52 to the user terminal 10 specified from the URL via the network N. .
 さらに、制御部59は、配達員が商品に貼付されたタグに印刷されているQRコード(登録商標)を読取部57に翳すと、QRコード(登録商標)からURLを読み取る。続いて、制御部59は、読取部57で読み取ったURLに対応するロッカー3-nをロッカーDB531から特定する。そして、制御部59は、特定したロッカー3-nの駆動部61-nの回転動作を制御して、そのロッカー3-nの扉を開錠する。換言すれば、制御部59は、読取部57で読み取ったURLが、記憶部53に記憶されているURLと合致する場合、そのURLに対応するロッカー3-nの電子錠60-nを開錠する。 Further, the control unit 59 reads the URL from the QR code (registered trademark) when the delivery person puts the QR code (registered trademark) printed on the tag attached to the product to the reading unit 57. Subsequently, the control unit 59 identifies the locker 3-n corresponding to the URL read by the reading unit 57 from the locker DB 531. Then, the control unit 59 controls the rotation operation of the drive unit 61-n of the identified locker 3-n to unlock the door of the locker 3-n. In other words, when the URL read by the reading unit 57 matches the URL stored in the storage unit 53, the control unit 59 unlocks the electronic lock 60-n of the locker 3-n corresponding to the URL. To do.
 なお、制御部59は、読取部57で読み取ったURLに対応するロッカー3-nを特定したときに、そのロッカー3-nの扉を開錠する旨をタッチパネル51に表示したり、その旨の音声を音声出力部58を介してスピーカ2から出力したりしてもよい。また、制御部59は、特定したロッカー3-nの扉を開錠したことに応答して、図示せぬ監視カメラによる撮影を開始すればよい。 When the control unit 59 identifies the locker 3-n corresponding to the URL read by the reading unit 57, the control unit 59 displays on the touch panel 51 that the door of the locker 3-n is unlocked. Audio may be output from the speaker 2 via the audio output unit 58. In addition, the control unit 59 may start photographing with a monitoring camera (not shown) in response to opening the door of the specified locker 3-n.
 また、制御部59は、配達員が、扉の開錠したロッカー3-nを開けて商品を預け入れた後、扉を閉めたことに応答して、商品が入ったロッカー3-nの駆動部61-nの回転動作を制御して、そのロッカー3-nの扉を施錠する。さらに、制御部59は、商品が入ったロッカー3-nの使用期間の計測を開始する。そして、制御部59は、読取部57で読み取ったURLと、商品が入ったロッカー3-n、即ちステップS32で特定したロッカー3-nのロッカー番号nと、を特定可能な商品預入通知を通信部52からネットワークNを介して管理サーバ20に送信する。 In addition, in response to the delivery member closing the door after opening the locker 3-n with the door unlocked and depositing the product, the controller 59 drives the drive unit of the locker 3-n containing the product. The rotation operation of 61-n is controlled, and the door of the locker 3-n is locked. Further, the control unit 59 starts measuring the usage period of the locker 3-n containing the product. Then, the control unit 59 communicates a product deposit notification that can identify the URL read by the reading unit 57 and the locker 3-n containing the product, that is, the locker number n of the locker 3-n specified in step S32. The data is transmitted from the unit 52 to the management server 20 via the network N.
 さらに、制御部59は、管理サーバ20からネットワークNを介して送信されるワンタイムパスワード通知を通信部52で受信したことに応答して、ワンタイムパスワード通知から特定されるロッカー番号nとワンタイムパスワードとを対応付けてロッカーDB531に登録する。 Further, the control unit 59 responds to the communication unit 52 receiving the one-time password notification transmitted from the management server 20 via the network N, and the locker number n and the one-time specified from the one-time password notification. The password is associated and registered in the locker DB 531.
 また、制御部59は、ユーザがユーザ端末10のタッチパネル11に表示されるQRコード(登録商標)を読取部57に翳すと、このQRコード(登録商標)からロッカー3-nのロッカー番号nとワインタイムパスワードとを読み取る。次に、制御部59は、このQRコード(登録商標)から読み取ったロッカー番号nに対応するワンタイムパスワードをロッカーDB531から読み出す。続いて、制御部59は、このQRコード(登録商標)から読み取ったワインタイムパスワードと、ロッカーDB531から読み出したワンタイムパスワードと、が合致するか否かの認証を行う。 In addition, when the user inputs a QR code (registered trademark) displayed on the touch panel 11 of the user terminal 10 to the reading unit 57, the control unit 59 determines the locker number n of the locker 3-n from the QR code (registered trademark). And read the wine time password. Next, the control unit 59 reads the one-time password corresponding to the locker number n read from the QR code (registered trademark) from the locker DB 531. Subsequently, the control unit 59 authenticates whether or not the wine time password read from the QR code (registered trademark) matches the one-time password read from the locker DB 531.
 ワンタイムパスワードが合致しない場合、制御部59は、認証に失敗した旨をタッチパネル51に表示したり、その旨の音声を音声出力部58を介してスピーカ2から出力したりして、ユーザに報知する。 When the one-time password does not match, the control unit 59 notifies the user by displaying on the touch panel 51 that the authentication has failed, or outputting a sound to that effect from the speaker 2 via the audio output unit 58. To do.
 これに対して、ワンタイムパスワードが合致する場合、制御部59は、認証に成功した旨をタッチパネル51に表示したり、その旨の音声を音声出力部58を介してスピーカ2から出力したりして、ユーザに報知する。そして、制御部59は、QRコード(登録商標)から読み取ったロッカー番号nに対応するロッカー3-nの駆動部61-nの回転動作を制御して、そのロッカー3-nの扉を開錠する。また、制御部59は、商品が取り出されたロッカー3-nの使用期間の計測を終了する。そして、制御部59は、計測した使用期間に応じたロッカー3-nの使用料金を求め、ユーザに課金するための処理を行う。なお、課金額の決済方法は、任意であり、例えば特願2016-250077及びPCT/JP2016/81026に記載されているような、銀行口座を用いることなく、スマートフォンを活用して現金で行うものであってもよい。なお、本明細書中に特願2016-250077及びPCT/JP2016/81026の明細書、特許請求の範囲、図面全体を参考として取り込むものとする。 On the other hand, if the one-time password matches, the control unit 59 displays on the touch panel 51 that the authentication has been successful, or outputs a sound to that effect from the speaker 2 via the audio output unit 58. To inform the user. Then, the control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n corresponding to the locker number n read from the QR code (registered trademark), and unlocks the door of the locker 3-n. To do. In addition, the control unit 59 ends the measurement of the usage period of the locker 3-n from which the product has been taken out. Then, the control unit 59 obtains a usage fee for the locker 3-n according to the measured usage period, and performs a process for charging the user. In addition, the settlement method of the billing amount is arbitrary. For example, as described in Japanese Patent Application Nos. 2016-250077 and PCT / JP2016 / 81026, the billing amount is settled in cash using a smartphone without using a bank account. There may be. It should be noted that the specification, claims, and entire drawings of Japanese Patent Application Nos. 2016-250077 and PCT / JP2016 / 81026 are incorporated herein by reference.
 その後、制御部59は、配達員が、扉の開錠したロッカー3-nを開けて商品を取り出した後、扉を閉めたことに応答して、商品が取り出されたロッカー3-nの駆動部61-nの回転動作を制御して、そのロッカー3-nの扉を施錠する。 Thereafter, in response to the delivery member opening the locker 3-n with the door unlocked and taking out the merchandise, the controller 59 drives the locker 3-n from which the merchandise has been taken out. The rotation operation of the part 61-n is controlled to lock the door of the locker 3-n.
 次に、上記構成を備える配達システム1が実行する各種処理について図面を参照して説明する。 Next, various processes executed by the delivery system 1 having the above configuration will be described with reference to the drawings.
 ユーザ端末10において、ユーザがタッチパネル11に表示されるインターネットショップで所望の商品を注文したことに応答して、制御部19は、商品注文処理を開始する。 In response to the user ordering a desired product at the Internet shop displayed on the touch panel 11 on the user terminal 10, the control unit 19 starts a product ordering process.
 図8は、商品注文処理の詳細を示すフローチャートである。 FIG. 8 is a flowchart showing details of the product order process.
 商品注文処理において、制御部19は、図8に示すように、まず、注文した商品、及びユーザ情報を参照するためのURLを特定可能な注文情報を通信部12からネットワークNを介して発送元サーバ30に送信する(ステップS1)。 In the product order processing, as shown in FIG. 8, the control unit 19 first sends order information that can specify the ordered product and a URL for referring to user information from the communication unit 12 via the network N. It transmits to the server 30 (step S1).
 発送元サーバ30では、制御部39が、ユーザ端末10からネットワークNを介して送信される注文情報を通信部32で受信したことに応答して(ステップS2)、注文情報から特定される商品を表示部34に表示して、インターネットショップの店員に報知する(ステップS3)。 In the shipping server 30, the control unit 39 responds to the reception of the order information transmitted from the user terminal 10 via the network N by the communication unit 32 (step S2), and determines the product specified from the order information. The information is displayed on the display unit 34 and notified to the clerk of the internet shop (step S3).
 続いて、制御部39は、注文情報から特定されるURLを示すQRコード(登録商標)を生成する(ステップS4)。 Subsequently, the control unit 39 generates a QR code (registered trademark) indicating a URL specified from the order information (step S4).
 そして、制御部39は、ステップS4で生成したQRコード(登録商標)を印刷部35でタグに印刷して出力(プリントアウト)してから(ステップS5)、商品注文処理を終了する。 Then, the control unit 39 prints the QR code (registered trademark) generated in step S4 on the tag by the printing unit 35 and outputs (prints out) it (step S5), and then ends the product ordering process.
 店員は、表示部34に表示された商品に、印刷部35から出力されたタグを貼付する。そして、店員は、タグを貼付した商品を配達員に手渡して、ユーザへの配達を依頼する。 The store clerk affixes the tag output from the printing unit 35 to the product displayed on the display unit 34. Then, the store clerk hands over the product with the tag attached to the delivery member and requests delivery to the user.
 配達員端末40において、専用アプリの起動後、配達員が商品に貼付されたタグに印刷されているQRコード(登録商標)の読取をタッチパネル41で指示したことに応答して、制御部49は、ロッカー予約処理を開始する。 At the deliveryman terminal 40, after starting the dedicated application, in response to the deliveryman instructing the touch panel 41 to read the QR code (registered trademark) printed on the tag attached to the product, the control unit 49 Start locker reservation process.
 図9及び図10は、ロッカー予約処理の詳細を示すフローチャートである。 9 and 10 are flowcharts showing details of the locker reservation process.
 ロッカー予約処理において、制御部49は、図9に示すように、まず、QRコード(登録商標)を撮像部46で撮像して、QRコード(登録商標)からURLを読み取る(ステップS11)。 In the locker reservation process, as shown in FIG. 9, the control unit 49 first captures a QR code (registered trademark) with the imaging unit 46 and reads a URL from the QR code (registered trademark) (step S11).
 次に、制御部49は、通信部42でネットワークNを介してURLにアクセスする(ステップS12)。 Next, the control unit 49 accesses the URL via the network N by the communication unit 42 (step S12).
 管理サーバ20では、制御部29が、配達員端末40によってネットワークNを介してアクセスされたURLに対応するユーザ情報をユーザDB231から読み出す(ステップS13)。 In the management server 20, the control unit 29 reads the user information corresponding to the URL accessed via the network N by the deliveryman terminal 40 from the user DB 231 (step S13).
 続いて、制御部29は、ユーザ情報に含まれる住所から所定範囲内に設置されている宅配ボックス50を、宅配ボックスDB232に登録されている各宅配ボックス50の設置場所に基づいて、検出する(ステップS14)。 Subsequently, the control unit 29 detects the delivery box 50 installed within a predetermined range from the address included in the user information based on the installation location of each delivery box 50 registered in the delivery box DB 232 ( Step S14).
 さらに、制御部29は、ステップS14で検出した宅配ボックス50の設置場所及び各ロッカー3-nの使用状況を宅配ボックスDB232から読み出す(ステップS15)。 Furthermore, the control unit 29 reads the installation location of the delivery box 50 detected in step S14 and the usage status of each locker 3-n from the delivery box DB 232 (step S15).
 そして、制御部29は、ユーザDB231から読み出したユーザ情報と、宅配ボックスDB232から読み出した宅配ボックス50の設置場所及び各ロッカー3-nの使用状況と、を含む配達先情報を通信部22からネットワークNを介して配達員端末40に送信する(ステップS16)。 Then, the control unit 29 sends the delivery destination information including the user information read from the user DB 231 and the installation location of the delivery box 50 and the usage status of each locker 3-n read from the delivery box DB 232 from the communication unit 22 to the network. N is transmitted to the deliveryman terminal 40 via N (step S16).
 配達員端末40では、制御部49が、管理サーバ20からネットワークNを介して送信される配達先情報を通信部42で受信して(ステップS17)、配達先情報をタッチパネル41に表示する(ステップS18)。 In the deliveryman terminal 40, the control unit 49 receives the delivery destination information transmitted from the management server 20 via the network N by the communication unit 42 (step S17), and displays the delivery destination information on the touch panel 41 (step S17). S18).
 その後、配達員は、宅配ボックス50の各ロッカー3-nの使用状況を参照して、未使用のロッカー3-nをタッチパネル41で選択する。また、配達員は、商品の配達予定日時をタッチパネル41で入力する。 Thereafter, the delivery person refers to the usage status of each locker 3-n of the delivery box 50 and selects an unused locker 3-n on the touch panel 41. Further, the delivery person inputs the scheduled delivery date and time of the product on the touch panel 41.
 そして、制御部49は、配達員がタッチパネル41でロッカー3-n(図6)の予約を指示したことに応答して(ステップS19;Yes)、ステップS11で読み取ったURLと、ロッカー3-nのロッカー番号n及び商品の配達予定日時と、を特定可能なロッカー予約要求を通信部42からネットワークNを介して宅配ボックス50に送信する(ステップS20)。 Then, the control unit 49 responds to the delivery person instructing the reservation of the locker 3-n (FIG. 6) on the touch panel 41 (Step S19; Yes), and the URL read in Step S11 and the locker 3-n. A locker reservation request capable of specifying the locker number n and the scheduled delivery date and time of the product is transmitted from the communication unit 42 to the delivery box 50 via the network N (step S20).
 宅配ボックス50では、制御部59が、図10に示すように、配達員端末40からネットワークNを介して送信されるロッカー予約要求を通信部42で受信したことに応答して(ステップS21)、ロッカー予約要求から特定されるロッカー番号nとURLとを対応付けてロッカーDB531に登録する(ステップS22)。 In the delivery box 50, the control unit 59 responds to the reception of the locker reservation request transmitted from the deliveryman terminal 40 via the network N by the communication unit 42 as shown in FIG. 10 (step S21). The locker number n specified from the locker reservation request is associated with the URL and registered in the locker DB 531 (step S22).
 続いて、制御部59は、ロッカー予約要求から特定されるロッカー番号n及び配達予定日時を特定可能な配達予定通知を通信部52からネットワークNを介して、URLから特定されるユーザ端末10に送信する(ステップS23)。 Subsequently, the control unit 59 transmits a lock schedule number n specified from the locker reservation request and a delivery schedule notification capable of specifying the scheduled delivery date and time from the communication unit 52 via the network N to the user terminal 10 specified from the URL. (Step S23).
 ユーザ端末10では、制御部19が、宅配ボックス50からネットワークNを介して送信される配達予定通知を通信部12で受信したことに応答して(ステップS24)、配達予定通知から特定されるロッカー番号n及び配達予定日時をタッチパネル11に表示してユーザに通知してから(ステップS25)、ロッカー予約処理を終了する。 In the user terminal 10, the control unit 19 responds to the reception of the delivery schedule notification transmitted from the delivery box 50 via the network N by the communication unit 12 (step S24), and the locker specified from the delivery schedule notification. After displaying the number n and the scheduled delivery date and time on the touch panel 11 and notifying the user (step S25), the locker reservation process is terminated.
 その後、配達員は、配達予定日時に商品を宅配ボックス50まで持参する。 After that, the delivery person brings the product to the delivery box 50 on the scheduled delivery date.
 宅配ボックス50において、配達員が商品に貼付されたタグに印刷されているQRコード(登録商標)を読取部57に翳したことに応答して、商品預入処理を開始する。 In the delivery box 50, in response to the delivery person putting the QR code (registered trademark) printed on the tag attached to the product on the reading unit 57, the product depositing process is started.
 図11及び図12は、商品預入処理の詳細を示すフローチャートである。 11 and 12 are flowcharts showing details of the merchandise depositing process.
 商品預入処理において、制御部59は、図11に示すように、まず、QRコード(登録商標)からURLを読み取る(ステップS31)。 In the merchandise deposit process, the control unit 59 first reads a URL from a QR code (registered trademark) as shown in FIG. 11 (step S31).
 次に、制御部59は、ステップS31で読み取ったURLに対応するロッカー3-nをロッカーDB531から特定する(ステップS32)。 Next, the control unit 59 identifies the locker 3-n corresponding to the URL read in step S31 from the locker DB 531 (step S32).
 続いて、制御部59は、ステップS32で特定したロッカー3-nの駆動部61-nの回転動作を制御して、そのロッカー3-nの扉を開錠する(ステップS33)。 Subsequently, the control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n specified in step S32 to unlock the door of the locker 3-n (step S33).
 配達員は、扉の開錠したロッカー3-nを開けて商品を預け入れる。 The deliveryman opens the unlocked locker 3-n and deposits the product.
 制御部59は、配達員が扉を閉めたことに応答して(ステップS34;Yes)、商品が入ったロッカー3-nの駆動部61-nの回転動作を制御して、そのロッカー3-nの扉を施錠するとともに(ステップS35)、商品が入ったロッカー3-nの使用期間の計測を開始する(ステップS36)。 In response to the delivery person closing the door (step S34; Yes), the control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n containing the product, and the locker 3-n. The door of n is locked (step S35), and measurement of the usage period of the locker 3-n containing the product is started (step S36).
 そして、制御部59は、ステップS31で読み取ったURLと、商品が入ったロッカー3-n、即ちステップS32で特定したロッカー3-nのロッカー番号nと、を特定可能な商品預入通知を通信部52からネットワークNを介して管理サーバ20に送信する(ステップS37)。 Then, the control unit 59 sends a product deposit notification that can specify the URL read in step S31 and the locker 3-n containing the product, that is, the locker number n of the locker 3-n specified in step S32. 52 to the management server 20 via the network N (step S37).
 管理サーバ20では、制御部29が、宅配ボックス50からネットワークNを介して送信される商品預入通知を通信部22で受信したことに応答して(ステップS38)、所定のアルゴリズムに従って、現在の時刻に基づいて、例えば六桁の数値列から構成されるワンタイムパスワードを生成する(ステップS39)。 In the management server 20, the control unit 29 responds to the receipt of the commodity deposit notification transmitted from the delivery box 50 via the network N by the communication unit 22 (step S38), and the current time according to a predetermined algorithm. For example, a one-time password composed of a six-digit numeric string is generated (step S39).
 続いて、制御部29は、商品預入通知から特定されるロッカー番号nと、ステップS39で生成したワンタイムパスワードと、を特定可能なワンタイムパスワード通知を通信部22からネットワークNを介して宅配ボックス50に送信する(ステップS40)。 Subsequently, the control unit 29 sends a one-time password notification capable of specifying the locker number n specified from the merchandise deposit notification and the one-time password generated in step S39 from the communication unit 22 via the network N. 50 (step S40).
 宅配ボックス50では、制御部59が、管理サーバ20からネットワークNを介して送信されるワンタイムパスワード通知を通信部52で受信したことに応答して、ワンタイムパスワード通知から特定されるロッカー番号nとワンタイムパスワードとを対応付けてロッカーDB531に登録する。 In the delivery box 50, the control unit 59 responds to the reception of the one-time password notification transmitted from the management server 20 via the network N by the communication unit 52, and the locker number n identified from the one-time password notification. And the one-time password are registered in the locker DB 531 in association with each other.
 また、管理サーバ20では、制御部29が、図12に示すように、ステップS39で生成したワンタイムパスワードを示すQRコード(登録商標)を生成する(ステップS41)。 Further, in the management server 20, the control unit 29 generates a QR code (registered trademark) indicating the one-time password generated in step S39 as shown in FIG. 12 (step S41).
 さらに、制御部29は、商品預入通知から特定されるURLに対応するユーザ情報をユーザDB231から読み出す(ステップS42)。 Further, the control unit 29 reads out user information corresponding to the URL specified from the merchandise deposit notification from the user DB 231 (step S42).
 そして、制御部29は、商品預入通知から特定されるロッカー番号nと、ステップS41で生成したQRコード(登録商標)と、を特定可能な商品到着通知を通信部22からネットワークNを介して、ユーザ情報から特定されるユーザ端末10に送信する(ステップS43)。 Then, the control unit 29 sends a product arrival notification that can specify the locker number n specified from the product deposit notification and the QR code (registered trademark) generated in step S41 from the communication unit 22 via the network N. It transmits to the user terminal 10 specified from the user information (step S43).
 ユーザ端末10では、制御部19が、管理サーバ20からネットワークNを介して送信される商品到着通知を通信部12で受信したことに応答して(ステップS44)、タッチパネル11に、商品が到着した旨を表示するとともに、商品到着通知から特定される宅配ボックス50のロッカー3-nのロッカー番号nと、そのロッカー3-nを開錠するためのワインタイムパスワードを示すQRコード(登録商標)と、を表示してから(ステップS45)、商品預入処理を終了する。 In the user terminal 10, in response to the control unit 19 receiving the product arrival notification transmitted from the management server 20 via the network N at the communication unit 12 (step S 44), the product has arrived at the touch panel 11. And a QR code (registered trademark) indicating a wine time password for unlocking the locker 3-n and a locker number n of the locker 3-n of the delivery box 50 specified from the notification of the arrival of the product. Are displayed (step S45), and the product depositing process is terminated.
 その後、ユーザは、宅配ボックス50まで赴く。 After that, the user goes to the delivery box 50.
 宅配ボックス50において、ユーザがユーザ端末10のタッチパネル11に表示されるQRコード(登録商標)を読取部57に翳したことに応答して、制御部59は、商品取出処理を開始する。 In the delivery box 50, in response to the user putting the QR code (registered trademark) displayed on the touch panel 11 of the user terminal 10 on the reading unit 57, the control unit 59 starts a product takeout process.
 図13は、商品取出処理の詳細を示すフローチャートである。 FIG. 13 is a flowchart showing details of the product take-out process.
 商品取出処理において、制御部59は、図13に示すように、まず、QRコード(登録商標)からロッカー3-nのロッカー番号nとワインタイムパスワードとを読み取る(ステップS51)。 In the product take-out process, as shown in FIG. 13, the control unit 59 first reads the locker number n of the locker 3-n and the wine time password from the QR code (registered trademark) (step S51).
 次に、制御部59は、ステップS51で読み取ったロッカー番号nに対応するワンタイムパスワードをロッカーDB531から読み出す(ステップS52)。 Next, the control unit 59 reads the one-time password corresponding to the locker number n read in step S51 from the locker DB 531 (step S52).
 続いて、制御部59は、ステップS51で読み取ったワインタイムパスワードと、ステップS52で読み出したワンタイムパスワードと、が合致するか否かの認証を行う(ステップS53)。 Subsequently, the control unit 59 authenticates whether or not the wine time password read in step S51 matches the one-time password read in step S52 (step S53).
 ワンタイムパスワードが合致しない場合(ステップS53;No)、制御部59は、認証に失敗した旨をタッチパネル51に表示したり、その旨の音声を音声出力部58を介してスピーカ2から出力したりして、ユーザに報知してから(ステップS54)、商品取出処理を終了する。 If the one-time password does not match (step S53; No), the control unit 59 displays on the touch panel 51 that the authentication has failed, or outputs a sound to that effect from the speaker 2 via the audio output unit 58. Then, after notifying the user (step S54), the product takeout process is terminated.
 これに対して、ワンタイムパスワードが合致する場合(ステップS53;Yes)、制御部59は、認証に成功した旨をタッチパネル51に表示したり、その旨の音声を音声出力部58を介してスピーカ2から出力したりして、ユーザに報知する(ステップS55)。 On the other hand, when the one-time password matches (step S53; Yes), the control unit 59 displays on the touch panel 51 that the authentication has been successful, or displays a voice to that effect via the audio output unit 58. 2 to notify the user (step S55).
 そして、制御部59は、ステップS51で読み取ったロッカー番号nに対応するロッカー3-nの駆動部61-nの回転動作を制御して、そのロッカー3-nの扉を開錠するとともに(ステップS56)、商品が取り出されたロッカー3-nの使用期間の計測を終了する(ステップS57)。そして、制御部59は、計測した使用期間に応じたロッカー3-nの使用料金を求め(ステップS58)、ユーザに課金するための処理を行う(ステップS59)。 Then, the control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n corresponding to the locker number n read in Step S51, and unlocks the door of the locker 3-n (Step S51). In step S56, the measurement of the period of use of the locker 3-n from which the product has been taken out is terminated (step S57). Then, the control unit 59 obtains a usage fee for the locker 3-n according to the measured usage period (step S58), and performs a process for charging the user (step S59).
 ユーザは、扉が開錠したロッカー3-nを開けて商品を取り出す。なお、商品の取出の際に抽選を行い、当選した場合、ユーザにポイントを付与するようにしてもよい。 The user opens the locker 3-n whose door is unlocked and takes out the product. Note that a lottery may be performed at the time of taking out the product, and points may be given to the user when winning.
 その後、制御部59は、配達員が扉を閉めたことに応答して(ステップS60;Yes)、商品が取り出されたロッカー3-nの駆動部61-nの回転動作を制御して、そのロッカー3-nの扉を施錠してから(ステップS61)、商品取出処理を終了する。 Thereafter, in response to the delivery person closing the door (step S60; Yes), the control unit 59 controls the rotation operation of the drive unit 61-n of the locker 3-n from which the product has been taken out. After locking the locker 3-n door (step S61), the product take-out process is terminated.
 以上説明したように、本実施形態に係る配達システム1は、ユーザ端末10と、管理サーバ20と、配達員端末40と、扉に電子錠60-nが取り付けられ、配達先へ配達する商品を預入可能な宅配ボックス50と、を具備し、これらはネットワークNを介して接続されている。宅配ボックス50は、商品が預け入れられ、扉が閉められたことに応答して、電子錠60-nを施錠した後、商品が預け入れられたことを通知する商品預入通知をネットワークNを介して管理サーバ20に送信する。管理サーバ20は、商品預入通知を受信したことに応答して、電子錠60-nを開錠するためのワンタイムパスワードを生成して、ネットワークNを介してユーザ端末10と宅配ボックス50とに送信する。 As described above, the delivery system 1 according to the present embodiment has the user terminal 10, the management server 20, the deliveryman terminal 40, and the electronic lock 60-n attached to the door, and the product delivered to the delivery destination. And a delivery box 50 that can be deposited, and these are connected via a network N. The delivery box 50 manages via the network N a merchandise deposit notification for notifying that the merchandise has been deposited after locking the electronic lock 60-n in response to the merchandise being deposited and the door closed. Send to server 20. The management server 20 generates a one-time password for unlocking the electronic lock 60-n in response to receiving the merchandise deposit notification, and sends it to the user terminal 10 and the delivery box 50 via the network N. Send.
 宅配ボックス50は、管理サーバ20から受信したワンタイムパスワードを記憶する記憶部53を備えている。そして、宅配ボックス50は、ユーザ端末10が受信したワンタイムパスワードが、記憶部53に記憶されているワンタイムパスワードと合致する場合、電子錠60-nを開錠する。 The delivery box 50 includes a storage unit 53 that stores the one-time password received from the management server 20. When the one-time password received by the user terminal 10 matches the one-time password stored in the storage unit 53, the delivery box 50 unlocks the electronic lock 60-n.
 より具体的に、管理サーバ20は、ワンタイムパスワードを示すQRコード(登録商標)を生成して、ネットワークNを介してユーザ端末10に送信する。ユーザ端末10は、管理サーバ20から受信したQRコード(登録商標)を表示する。宅配ボックス50は、ユーザ端末10に表示されるQRコード(登録商標)が示すワンタイムパスワードを読み取り、読み取ったワンタイムパスワードが、記憶部53に記憶されているワンタイムパスワードと合致する場合、電子錠60-nを開錠する。 More specifically, the management server 20 generates a QR code (registered trademark) indicating a one-time password and transmits it to the user terminal 10 via the network N. The user terminal 10 displays the QR code (registered trademark) received from the management server 20. The delivery box 50 reads the one-time password indicated by the QR code (registered trademark) displayed on the user terminal 10, and if the read one-time password matches the one-time password stored in the storage unit 53, Unlock the lock 60-n.
 このように、配達システム1では、宅配ボックス50に商品を預け入れたときに生成されるワンタイムパスワードがなければ、宅配ボックス50の電子錠60-nを開錠して、商品を取り出すことができないため、安全な配達を可能にすることができる。 In this way, in the delivery system 1, the electronic lock 60-n of the delivery box 50 cannot be unlocked and the product cannot be taken out without the one-time password generated when depositing the product in the delivery box 50. Therefore, safe delivery can be made possible.
 配達員端末40は、商品に付されているQRコード(登録商標)が示すURLを読み取り、読み取ったURLを含むロッカー予約要求をネットワークNを介して宅配ボックス50に送信する。宅配ボックス50は、配達員端末40から受信したロッカー予約要求に含まれるQRコード(登録商標)が示すURLを記憶部53に記憶する。また、宅配ボックス50も、商品に付されているQRコード(登録商標)が示すURLを読み取る。そして、宅配ボックス50は、読み取ったURLが、記憶部53に記憶されているURLと合致する場合、電子錠60-nを開錠する。 The deliveryman terminal 40 reads the URL indicated by the QR code (registered trademark) attached to the product, and transmits a locker reservation request including the read URL to the delivery box 50 via the network N. The delivery box 50 stores the URL indicated by the QR code (registered trademark) included in the locker reservation request received from the deliveryman terminal 40 in the storage unit 53. The home delivery box 50 also reads the URL indicated by the QR code (registered trademark) attached to the product. When the read URL matches the URL stored in the storage unit 53, the delivery box 50 unlocks the electronic lock 60-n.
 このように、配達システム1では、配達員が、商品に付されているQRコード(登録商標)が示すURLを宅配ボックス50に読み取らせなければ、電子錠60-nを開錠して、宅配ボックス50に商品を預け入れることができないため、宅配ボックス50に広告チラシを入れるといった不正使用を防止することができる。 Thus, in the delivery system 1, if the delivery person does not allow the delivery box 50 to read the URL indicated by the QR code (registered trademark) attached to the product, the electronic lock 60-n is unlocked and the delivery is delivered. Since goods cannot be deposited in the box 50, unauthorized use such as placing an advertisement flyer in the delivery box 50 can be prevented.
 また、宅配ボックス50は、配達員端末40からネットワークNを介して送信されるロッカー予約要求を受信したことに応答して、ロッカー予約要求に含まれる商品の配達予定日時を、ネットワークNを介してユーザ端末10に通知する。 Further, in response to receiving the locker reservation request transmitted from the deliveryman terminal 40 via the network N, the delivery box 50 sets the scheduled delivery date and time of the product included in the locker reservation request via the network N. The user terminal 10 is notified.
 このように、配達システム1では、ユーザに、予め商品の配達予定日時が通知され、商品の到着時にはワンタイムパスワードが通知されるといったように、こまめな通知が可能となるため、配達トラブルが生じることを可及的に防止するとともに、サービスレベルが向上する。 As described above, in the delivery system 1, since the user is notified in advance of the scheduled delivery date and time of the product and the one-time password is notified when the product arrives, delivery trouble occurs. As much as possible, the service level is improved.
 管理サーバ20は、商品の配達先に関する情報と、商品に付されているQRコード(登録商標)が示すURLと、を対応付けて登録する記憶部23を備え、配達員端末40は、商品に付されているQRコード(登録商標)が示すURLを読み取って、ネットワークNを介して管理サーバ20にアクセスし、読み取ったURLに対応する配達先に関する情報を管理サーバ20からネットワークNを介して取得する。そして、配達員端末40は、取得した配達先に関する情報に基づいて、ロッカー予約要求をネットワークNを介して宅配ボックス50に送信する。 The management server 20 includes a storage unit 23 that registers information relating to the delivery destination of a product and a URL indicated by a QR code (registered trademark) attached to the product in association with each other. The URL indicated by the attached QR code (registered trademark) is read, the management server 20 is accessed via the network N, and information on the delivery destination corresponding to the read URL is acquired from the management server 20 via the network N. To do. Then, the deliveryman terminal 40 transmits a locker reservation request to the delivery box 50 via the network N based on the acquired information regarding the delivery destination.
 このように、配達員は、配達員端末40で宅配ボックス50の予約、商品の預入、及びユーザへの通知等の一連の作業を完結させることができるため、運送会社は、既存システムへの改修を行う必要がなくなり、安全な配達を可能にする配達システム1を、簡単に低コストで導入することができる。 In this way, the delivery company can complete a series of operations such as reservation of the delivery box 50, deposit of goods, and notification to the user at the delivery terminal 40, so that the shipping company can modify the existing system. Therefore, the delivery system 1 that enables safe delivery can be easily introduced at low cost.
 さらに、宅配ボックス50は、商品が預け入れられ、扉が閉められてから、電子錠60-nを開錠するまでの期間を計測し、計測期間に応じて、宅配ボックス50の使用料金を算出する。そして、宅配ボックス50は、算出した使用料金をユーザに課金するための処理を行う。なお、単位期間当たりの課金額は、宅配ボックス50の設置者等が任意に設定可能である。 Further, the delivery box 50 measures the period from when the product is deposited and the door is closed until the electronic lock 60-n is unlocked, and the usage fee of the delivery box 50 is calculated according to the measurement period. . Then, the delivery box 50 performs processing for charging the calculated usage fee to the user. The billing amount per unit period can be arbitrarily set by the installation person of the delivery box 50 or the like.
 これにより、ユーザは、ロッカー3-nに預け入れられた商品を取り出すのが遅くなれば、その分課金額が増加するため、ロッカー3-nが長期間占有されることを可及的に防止することができる。 As a result, if the user delays taking out the goods deposited in the locker 3-n, the billing amount increases accordingly, so that the locker 3-n is prevented from being occupied for a long time. be able to.
 なお、本発明は、上記の実施形態に限定されず、種々の変形、応用が可能である。以下、本発明に適用可能な上記の実施形態の変形態様について、説明する。 In addition, this invention is not limited to said embodiment, A various deformation | transformation and application are possible. Hereinafter, modifications of the above-described embodiment applicable to the present invention will be described.
 上記の実施形態において、配達員は、宅配ボックス50の各ロッカー3-nの使用状況を参照して、未使用のロッカー3-nをタッチパネル41で選択するものとして説明した。しかしながら、本発明は、これに限定されるものではなく、未使用のロッカー3-nをタッチパネル41で選択することなく、ロッカー3-n(図6)の予約を行ってもよい。この場合、宅配ボックス50では、制御部59が、通信部52のBluetooth(登録商標)機能による通信が可能な範囲内(通信圏内)に、配達員端末40が入ったことに応答して、ロッカーDB531から使用可能なロッカー3-nを検出する。そして、制御部59は、使用可能なロッカー3-nをタッチパネル51に表示したり、報知する音声を音声出力部58を介してスピーカ2から出力したり、Bluetooth(登録商標)を介して配達員端末40のタッチパネル41に表示したりして、配達員に報知すればよい。 In the above embodiment, it has been described that the delivery person selects an unused locker 3-n on the touch panel 41 with reference to the usage status of each locker 3-n of the delivery box 50. However, the present invention is not limited to this, and reservation of the locker 3-n (FIG. 6) may be performed without selecting an unused locker 3-n on the touch panel 41. In this case, in the delivery box 50, the control unit 59 responds to the delivery person terminal 40 entering the range (communication range) within which communication by the Bluetooth (registered trademark) function of the communication unit 52 is possible. The locker 3-n that can be used is detected from the DB531. Then, the control unit 59 displays the available locker 3-n on the touch panel 51, outputs a sound to be notified from the speaker 2 via the audio output unit 58, or delivers to the delivery person via Bluetooth (registered trademark). It may be displayed on the touch panel 41 of the terminal 40 to notify the delivery person.
 また、宅配ボックス50では、制御部59が、通信部52のBluetooth(登録商標)機能による通信が可能な範囲内(通信圏内)に、ユーザ端末10が入ったことに応答して、Bluetooth(登録商標)を介して、ユーザ情報を参照するためのURLを取得できれば、そのURLがロッカーDB531に登録されているか否かを判別する。制御部59は、URLがロッカーDB531に登録されていれば、URLに対応するロッカー番号nをタッチパネル51に表示したり、報知する音声を音声出力部58を介してスピーカ2から出力したり、Bluetooth(登録商標)を介してユーザ端末10のタッチパネル11に表示したりして、ユーザに報知すればよい。 In the delivery box 50, the control unit 59 responds to the user terminal 10 entering the range (communication range) in which communication by the Bluetooth (registered trademark) function of the communication unit 52 is possible. If a URL for referring to user information can be acquired via the trademark), it is determined whether or not the URL is registered in the locker DB 531. If the URL is registered in the locker DB 531, the control unit 59 displays the locker number n corresponding to the URL on the touch panel 51, outputs a sound to be notified from the speaker 2 via the audio output unit 58, or Bluetooth What is necessary is just to alert | report to a user by displaying on the touch panel 11 of the user terminal 10 via (trademark).
 これに対して、ユーザ情報を参照するためのURLを取得できなかった場合、制御部59は、ユーザ登録を勧めるメッセージをタッチパネル51に表示したり、報知する音声を音声出力部58を介してスピーカ2から出力したりしてもよい。 On the other hand, when the URL for referring to the user information cannot be acquired, the control unit 59 displays a message for recommending user registration on the touch panel 51 or transmits a notification sound via the audio output unit 58 to the speaker. 2 may be output.
 上記の実施形態では、商品に貼付したタグにQRコード(登録商標)が印刷されているものとして説明した。しかしながら、本発明はこれに限定されるものではなく、タグに印刷される二次元コードは、データマトリクス、アズテックコード、コードワン、アレイタグ、ボックス図形コード、マキシコード、ペリコード、ソフトストリップ、CPコード、カルラコード、ウルトラコードなどといった他のマトリクス式の二次元コードであってもよい。あるいは、PDF417、コード49、コード16k、コーダブロックなどといった一次元バーコードを縦に積み重ねたスタック式の二次元コードであっても構わない。さらに、タグに印刷されるコードは、二次元コードに限定されるものではなく、バーコード等他のコードであってもよい。 In the above embodiment, the QR code (registered trademark) is described as being printed on the tag attached to the product. However, the present invention is not limited to this, and the two-dimensional code printed on the tag is a data matrix, an aztec code, a code one, an array tag, a box graphic code, a maxi code, a pericode, a soft strip, a CP code, Other matrix type two-dimensional codes such as a Carla code and an Ultra code may be used. Alternatively, a stack type two-dimensional code in which one-dimensional barcodes such as PDF417, code 49, code 16k, and coder block are vertically stacked may be used. Furthermore, the code printed on the tag is not limited to a two-dimensional code, and may be another code such as a barcode.
 また、商品に貼付したタグにQRコード(登録商標)は、白色のセルと黒色のセルとから構成されるものに限定されるものではなく、汎用の二次元コードリーダによって“0”と認識される光学的特性の一又は複数の色と、“1”と認識される光学的特性の一又は複数の色と、を用いてURLを特定可能なものであれば任意に適用可能であり、例えば二次元コードに視認可能なロゴマークを重ね合わせたロゴ付き二次元コードであってもよい。 The QR code (registered trademark) attached to the tag attached to the product is not limited to a white cell and a black cell, and is recognized as “0” by a general-purpose two-dimensional code reader. Any URL can be used as long as the URL can be specified by using one or more colors of the optical characteristics and one or more colors of the optical characteristics recognized as “1”. A two-dimensional code with a logo in which a visible logo mark is superimposed on the two-dimensional code may be used.
 例えば、所定明度未満(汎用の二次元コードリーダによって“0”と認識される明度)のロゴマークに、所定明度以上(汎用の二次元コードリーダによって“1”と認識される明度)のセルを重ね合わせ、ロゴマークのうちセルが重ね合わされていない部分とセルとの分布パターンによってURLを表現するものであってもよい(例えば特開2007-287004号公報参照)。 For example, a cell having a predetermined brightness or higher (brightness recognized as “1” by a general-purpose two-dimensional code reader) is placed on a logo mark having a brightness lower than a predetermined brightness (brightness recognized as “0” by a general-purpose two-dimensional code reader). The URL may be expressed by a superposition or a distribution pattern of the logo mark and the portion where the cells are not overlaid (see, for example, Japanese Patent Application Laid-Open No. 2007-287004).
 あるいは、ロゴマークのうち所定明度以上の部分には、所定明度未満のセルドットを重ね合わせる一方で、ロゴマークのうち所定明度未満の部分には、所定明度以上のセルドットを重ね合わせ、所定明度以上のセルドット及びロゴマークのうち所定明度以上の部分と、所定明度未満のセルドット及びロゴマークのうち所定明度未満の部分と、の分布パターンによってURLを表現するものであってもよい(例えば特開2008-15642号公報参照)。 Alternatively, a cell dot having a predetermined brightness or higher is superimposed on a portion of the logo mark having a predetermined brightness or higher, while a cell dot having a predetermined brightness or higher is superimposed on a portion having a predetermined brightness or lower in the logo mark. The URL may be expressed by a distribution pattern of a portion having a predetermined brightness or higher among the above cell dots and logo marks and a portion having a predetermined brightness lower than the cell dots and logo marks having a predetermined brightness (for example, JP, 2008-15642, A).
 さらに、商品に貼付したタグにQRコード(登録商標)は、URLをセルの分布パターンによって表現する情報領域と、誤りを訂正するための訂正情報をセルの分布パターンによって表現する訂正領域と、を備え、訂正領域の一部が、該一部から生成された第1訂正ビット列と該訂正領域のうち該一部とは異なる部分から生成された第2訂正ビット列との排他的論理和に置き換えられたものであってもよい(例えばWO2014/027424及びWO2015/001637参照)。 Further, the QR code (registered trademark) on the tag attached to the product includes an information area in which the URL is expressed by a cell distribution pattern, and a correction area in which correction information for correcting an error is expressed by a cell distribution pattern. And a part of the correction area is replaced with an exclusive OR of a first correction bit string generated from the part and a second correction bit string generated from a part of the correction area different from the part. (For example, refer to WO2014 / 027424 and WO2015 / 001637).
 なお、本明細書中に特開2007-287004号公報、特開2008-15642号公報、WO2014/027424号公報、及びWO2015/001637号公報の明細書、特許請求の範囲、図面全体を参考として取り込むものとする。 In this specification, the specifications, claims, and entire drawings of JP 2007-287004 A, JP 2008-15642 A, WO 2014/027424, and WO 2015/001637 are incorporated by reference. Shall.
 また、上記の実施形態では、管理サーバ20の制御部29が、ワンタイムパスワードを示すQRコード(登録商標)を生成し、通信部22からネットワークNを介してユーザ端末10に送信するものとして説明した。しかしながら、本発明は、これに限定されるものではなく、制御部29は、ワンタイムパスワードを示すQRコード(登録商標)を生成することなく、そのまま通信部22からネットワークNを介してユーザ端末10に送信してもよい。ユーザ端末10では、制御部19が、管理サーバ20からネットワークNを介して送信されるワンタイムパスワードを通信部12で受信して、記憶部13に記憶する。そして、宅配ボックス50では、制御部59が、通信部52のBluetooth(登録商標)機能による通信が可能な範囲内(通信圏内)に、ユーザ端末10が入ったことに応答して、Bluetooth(登録商標)を介して、記憶部13に記憶されているワンタイムパスワードをネットワークNを介して取得し、ワンタイムパスワードが合致するか否かの認証を行えばよい。あるいは、ユーザ端末10は、記憶部13に記憶されているワンタイムパスワードをタッチパネル11に表示し、ユーザは、そのワンタイムパスワードを宅配ボックス50のタッチパネル51で入力する。宅配ボックス50では、制御部59が、タッチパネル51で入力されたワンタイムパスワードが、記憶部53に記憶されているワンタイムパスワードと合致するか否かの認証を行えばよい。 In the above embodiment, the control unit 29 of the management server 20 generates a QR code (registered trademark) indicating a one-time password, and transmits it to the user terminal 10 from the communication unit 22 via the network N. did. However, the present invention is not limited to this, and the control unit 29 does not generate a QR code (registered trademark) indicating a one-time password, and directly generates the user terminal 10 from the communication unit 22 via the network N. May be sent to. In the user terminal 10, the control unit 19 receives the one-time password transmitted from the management server 20 via the network N by the communication unit 12 and stores it in the storage unit 13. In the delivery box 50, the control unit 59 responds to the user terminal 10 entering the range (communication range) within which communication by the Bluetooth (registered trademark) function of the communication unit 52 is possible. The one-time password stored in the storage unit 13 is acquired via the network N via the trademark), and authentication is performed as to whether the one-time password matches. Alternatively, the user terminal 10 displays the one-time password stored in the storage unit 13 on the touch panel 11, and the user inputs the one-time password on the touch panel 51 of the delivery box 50. In the delivery box 50, the control unit 59 may authenticate whether or not the one-time password input on the touch panel 51 matches the one-time password stored in the storage unit 53.
 また、上記の実施形態において、制御部19,29,39,49,及び59のCPUが実行するプログラムは、予めROM,記憶部13,23,43,及び53等に記憶されるものとして説明したが、本発明はこれに限定されるものではなく、上述の処理を実行させるためのプログラムを、既存の汎用コンピュータに適用することで、上記の実施形態に係るユーザ端末10,管理サーバ20,発送元サーバ30,配達者端末40,及び宅配ボックス50として機能させてもよい。 In the above embodiment, the program executed by the CPUs of the control units 19, 29, 39, 49, and 59 has been described as being stored in advance in the ROM, the storage units 13, 23, 43, 53, and the like. However, the present invention is not limited to this, and by applying a program for executing the above-described processing to an existing general-purpose computer, the user terminal 10, the management server 20, and the shipping according to the above-described embodiment The former server 30, the delivery terminal 40, and the delivery box 50 may function.
 このようなプログラムの提供方法は任意であり、例えばコンピュータが読取可能な記録媒体(フレキシブルディスク、CD(Compact Disc)-ROM、DVD(Digital Versatile Disc)-ROM等)に格納して配布してもよいし、インターネット等のネットワーク上のストレージにプログラムを格納しておき、これをダウンロードさせることにより提供してもよい。 The method of providing such a program is arbitrary. For example, the program may be stored and distributed on a computer-readable recording medium (flexible disk, CD (Compact Disc) -ROM, DVD (Digital Versatile Disc) -ROM, etc.). Alternatively, the program may be stored in a storage on a network such as the Internet and provided by downloading it.
 さらに、上記の処理をOS(Operating System)とアプリケーションプログラムとの分担、又はOSとアプリケーションプログラムとの協働によって実行する場合には、アプリケーションプログラムのみを記録媒体やストレージに格納してもよい。また、搬送波にプログラムを重畳し、ネットワークを介して配信することも可能である。例えば、ネットワーク上の掲示板(BBS:Bulletin Board System)に上記プログラムを掲示し、ネットワークを介してプログラムを配信してもよい。そして、このプログラムを起動し、OSの制御下で、他のアプリケーションプログラムと同様に実行することにより、上記の処理を実行できるように構成してもよい。 Furthermore, when the above processing is executed by sharing an OS (Operating System) and an application program, or by cooperation between the OS and the application program, only the application program may be stored in a recording medium or storage. It is also possible to superimpose a program on a carrier wave and distribute it via a network. For example, the program may be posted on a bulletin board (BBS: Bulletin Board System) on the network, and the program may be distributed via the network. Then, this program may be activated and executed in the same manner as other application programs under the control of the OS, so that the above processing can be executed.
 なお、本発明は、本発明の広義の精神と範囲を逸脱することなく、様々な実施の形態及び変形が可能とされるものである。また、上述した実施の形態は、本発明の一実施例を説明するためのものであり、本発明の範囲を限定するものではない。 The present invention is capable of various embodiments and modifications without departing from the broad spirit and scope of the present invention. The above-described embodiment is for explaining an example of the present invention and does not limit the scope of the present invention.
  1             配達システム
  2             スピーカ
  3-n           ロッカー
 10             ユーザ端末
 11,41,51       タッチパネル
 12,22,32,42,52 通信部
 13,23,43,53    記憶部
 19,29,39,49,59 制御部
 20             管理サーバ
 30             発送元サーバ
 34             表示部
 35             印刷部
 40             配達員端末
 46             撮像部
 50             宅配ボックス
 57             読取部
 58             音声出力部
 60-n           電子錠
 61-n           駆動部
231             ユーザDB
232             宅配ボックスDB
531             ロッカーDB
DESCRIPTION OF SYMBOLS 1 Delivery system 2 Speaker 3-n Locker 10 User terminal 11, 41, 51 Touch panel 12, 22, 32, 42, 52 Communication part 13,23,43,53 Memory | storage part 19,29,39,49,59 Control part 20 Management server 30 Shipping server 34 Display unit 35 Printing unit 40 Deliveryman terminal 46 Imaging unit 50 Delivery box 57 Reading unit 58 Audio output unit 60-n Electronic lock 61-n Driving unit 231 User DB
232 Delivery box DB
531 Locker DB

Claims (10)

  1.  扉に電子錠(60-n)が取り付けられ、配達先へ配達する物品を預入可能な物品収受装置(50)に該物品が預け入れられ、該電子錠(60-n)が施錠されたときに、該物品収受装置(50)からネットワーク(N)を介して送信される預入通知を受信したことに応答して、該電子錠(60-n)を開錠するためのワンタイムパスワードを生成し、
     前記ワンタイムパスワードを前記ネットワークを介して、前記物品収受装置(50)と前記配達先の端末装置(10)とに送信する、
     サーバ装置(20)。
    When the electronic lock (60-n) is attached to the door and the article is deposited in the article receiving device (50) capable of depositing the article to be delivered to the delivery destination, and the electronic lock (60-n) is locked In response to receiving a deposit notice transmitted from the goods receiving device (50) via the network (N), a one-time password for unlocking the electronic lock (60-n) is generated. ,
    Transmitting the one-time password to the goods receiving device (50) and the delivery destination terminal device (10) via the network;
    Server device (20).
  2.  扉に電子錠(60-n)が取り付けられ、配達先へ配達する物品を預入可能な物品収受装置(50)と、
     前記物品収受装置(50)にネットワーク(N)を介して接続されたサーバ装置(20)と、
     を具備し、
     前記物品収受装置(50)は、
     前記物品が預け入れられ、前記扉が閉められたことに応答して、前記電子錠(60-n)を施錠し、
     前記物品が預け入れられたことを通知する預入通知を前記ネットワーク(N)を介して前記サーバ装置(20)に送信し、
     前記サーバ装置(20)は、前記預入通知を受信したことに応答して、該電子錠(60-n)を開錠するためのワンタイムパスワードを生成し、
     前記ワンタイムパスワードを前記ネットワークを介して、前記物品収受装置(50)と前記配達先の端末装置(10)とに送信する、
     配達システム(1)。
    An article receiving device (50) having an electronic lock (60-n) attached to the door and capable of depositing an article to be delivered to a delivery destination;
    A server device (20) connected to the article receiving device (50) via a network (N);
    Comprising
    The article receiving apparatus (50)
    In response to the article being deposited and the door closed, the electronic lock (60-n) is locked,
    Sending a deposit notice notifying that the article has been deposited to the server device (20) via the network (N);
    In response to receiving the deposit notification, the server device (20) generates a one-time password for unlocking the electronic lock (60-n),
    Transmitting the one-time password to the goods receiving device (50) and the delivery destination terminal device (10) via the network;
    Delivery system (1).
  3.  前記物品収受装置(50)は、
     前記サーバ装置(20)から受信した前記ワンタイムパスワードを記憶する記憶部(53)を備え、
     前記配達先の端末装置(10)が受信したワンタイムパスワードが、前記記憶部(53)に記憶されているワンタイムパスワードと合致する場合、前記電子錠(60-n)を開錠する、
     請求項2に記載の配達システム(1)。
    The article receiving apparatus (50)
    A storage unit (53) for storing the one-time password received from the server device (20);
    The electronic lock (60-n) is unlocked when the one-time password received by the delivery destination terminal device (10) matches the one-time password stored in the storage unit (53);
    Delivery system (1) according to claim 2.
  4.  前記サーバ装置(20)は、
     前記ワンタイムパスワードを示すコードを生成し、
     前記生成したコードを前記ネットワークを介して前記配達先の端末装置(10)に送信し、
     前記配達先の端末装置(10)は、前記サーバ装置(20)から受信した前記コードを表示し、
     前記物品収受装置(50)は、
     前記配達先の端末装置(10)に表示される前記コードが示すワンタイムパスワードを読み取り、
     前記読み取ったワンタイムパスワードが、前記記憶部(53)に記憶されているワンタイムパスワードと合致する場合、前記電子錠(60-n)を開錠する、
     請求項3に記載の配達システム(1)。
    The server device (20)
    Generate a code indicating the one-time password;
    Transmitting the generated code to the delivery destination terminal device (10) via the network;
    The delivery destination terminal device (10) displays the code received from the server device (20),
    The article receiving apparatus (50)
    Read the one-time password indicated by the code displayed on the terminal device (10) of the delivery destination,
    The electronic lock (60-n) is unlocked when the read one-time password matches the one-time password stored in the storage unit (53);
    Delivery system (1) according to claim 3.
  5.  前記物品の配達員の端末装置(40)は、
     前記物品に付されているコードが示す情報を読み取り、
     前記読み取った情報を含む前記予約要求を、前記ネットワーク(N)を介して前記物品収受装置(50)に送信し、
     前記物品収受装置(50)は、
     前記配達員の端末装置(40)から受信した前記予約要求に含まれる前記コードが示す情報を前記記憶部(53)に記憶し、
     前記物品に付されているコードが示す情報を読み取り、
     前記読み取った情報が、前記記憶部(53)に記憶されている情報と合致する場合、前記電子錠(60-n)を開錠する、
     請求項4に記載の配達システム(1)。
    The terminal device (40) of the article delivery person is
    Read the information indicated by the code attached to the article,
    The reservation request including the read information is transmitted to the article collection device (50) via the network (N),
    The article receiving apparatus (50)
    Storing the information indicated by the code included in the reservation request received from the terminal device (40) of the delivery person in the storage unit (53);
    Read the information indicated by the code attached to the article,
    When the read information matches the information stored in the storage unit (53), the electronic lock (60-n) is unlocked;
    Delivery system (1) according to claim 4.
  6.  前記物品収受装置(50)は、前記配達員の端末装置(40)から前記ネットワーク(N)を介して送信される予約要求を受信したことに応答して、該予約要求に含まれる該物品の配達予定日時を、該ネットワーク(N)を介して前記配達先の端末装置(10)に通知する、
     請求項5に記載の配達システム(1)。
    In response to receiving the reservation request transmitted from the delivery person's terminal device (40) via the network (N), the article collection device (50) receives the reservation of the article included in the reservation request. Notifying the scheduled delivery date and time to the delivery destination terminal device (10) via the network (N);
    Delivery system (1) according to claim 5.
  7.  前記サーバ装置(20)は、前記物品の配達先に関する情報と、該物品に付されているコードが示す情報と、を対応付けて登録する登録部(23)を備え、
     前記配達員の端末装置(40)は、
     前記物品に付されているコードが示す情報を読み取って、前記ネットワーク(N)を介して前記サーバ装置(20)にアクセスし、
     前記読み取った情報に対応する前記配達先に関する情報を前記サーバ装置(20)から前記ネットワーク(N)を介して取得し、
     前記取得した配達先に関する情報に基づいて、前記予約要求を、前記ネットワーク(N)を介して前記物品収受装置(50)に送信する、
     請求項5に記載の配達システム(1)。
    The server device (20) includes a registration unit (23) for registering information relating to a delivery destination of the article and information indicated by a code attached to the article in association with each other.
    The terminal device (40) of the delivery person is
    Read the information indicated by the code attached to the article, access the server device (20) via the network (N),
    Obtaining information on the delivery address corresponding to the read information from the server device (20) via the network (N);
    Based on the acquired information on the delivery destination, the reservation request is transmitted to the article collection device (50) via the network (N).
    Delivery system (1) according to claim 5.
  8.  前記物品収受装置(50)は、
     前記物品が預け入れられ、前記扉が閉められてから、前記電子錠(60-n)を開錠するまでの期間を計測し、
     前記計測期間に応じて、前記物品収受装置(50)の使用料金を算出する、
     請求項3に記載の配達システム(1)。
    The article receiving apparatus (50)
    The period from when the article is deposited and the door is closed to when the electronic lock (60-n) is unlocked is measured,
    According to the measurement period, a usage fee of the article receiving device (50) is calculated.
    Delivery system (1) according to claim 3.
  9.  サーバ装置(20)が、扉に電子錠(60-n)が取り付けられ、配達先へ配達する物品を預入可能な物品収受装置(50)に該物品が預け入れられ、該電子錠(60-n)が施錠されたときに、該物品収受装置(50)からネットワーク(N)を介して送信される預入通知を受信したことに応答して、該電子錠(60-n)を開錠するためのワンタイムパスワードを生成し、
     前記サーバ装置(20)が、前記ワンタイムパスワードを前記ネットワークを介して、前記物品収受装置(50)と前記配達先の端末装置(10)とに送信する、
     配達方法。
    In the server device (20), an electronic lock (60-n) is attached to the door, and the article is deposited in an article receiving device (50) capable of depositing an article to be delivered to a delivery destination. ) To unlock the electronic lock (60-n) in response to receiving a deposit notice transmitted from the article receiving device (50) via the network (N). Generate a one-time password for
    The server device (20) transmits the one-time password to the article receiving device (50) and the delivery destination terminal device (10) via the network.
    Delivery method.
  10.  コンピュータに、
     扉に電子錠(60-n)が取り付けられ、配達先へ配達する物品を預入可能な物品収受装置(50)に該物品が預け入れられ、該電子錠(60-n)が施錠されたときに、該物品収受装置(50)からネットワーク(N)を介して送信される預入通知を受信したことに応答して、該電子錠(60-n)を開錠するためのワンタイムパスワードを生成する手順と、
     前記サーバ装置(20)が、前記ワンタイムパスワードを前記ネットワークを介して、前記物品収受装置(50)と前記配達先の端末装置(10)とに送信する手順と、
     を実行させるためのプログラム。
    On the computer,
    When the electronic lock (60-n) is attached to the door and the article is deposited in the article receiving device (50) capable of depositing the article to be delivered to the delivery destination, and the electronic lock (60-n) is locked In response to receipt of a deposit notice transmitted from the article receiving apparatus (50) via the network (N), a one-time password for unlocking the electronic lock (60-n) is generated. Procedure and
    A procedure in which the server device (20) transmits the one-time password to the article receiving device (50) and the delivery destination terminal device (10) via the network;
    A program for running
PCT/JP2017/017606 2017-05-09 2017-05-09 Server device, delivery system, delivery method, and program WO2018207269A1 (en)

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