WO2018176999A1 - 一种基于移动终端的紧急求助、风险预警与一键求救平台 - Google Patents

一种基于移动终端的紧急求助、风险预警与一键求救平台 Download PDF

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Publication number
WO2018176999A1
WO2018176999A1 PCT/CN2018/073419 CN2018073419W WO2018176999A1 WO 2018176999 A1 WO2018176999 A1 WO 2018176999A1 CN 2018073419 W CN2018073419 W CN 2018073419W WO 2018176999 A1 WO2018176999 A1 WO 2018176999A1
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Prior art keywords
help
information
risk
platform
module
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PCT/CN2018/073419
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English (en)
French (fr)
Inventor
庞素琳
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广东巴拿赫大数据科技有限公司
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Application filed by 广东巴拿赫大数据科技有限公司 filed Critical 广东巴拿赫大数据科技有限公司
Priority to GB1810376.2A priority Critical patent/GB2565633B/en
Priority to AU2018204916A priority patent/AU2018204916A1/en
Priority to US16/068,364 priority patent/US11158183B2/en
Publication of WO2018176999A1 publication Critical patent/WO2018176999A1/zh
Priority to AU2020201333A priority patent/AU2020201333A1/en
Priority to AU2021218174A priority patent/AU2021218174A1/en
Priority to AU2023216784A priority patent/AU2023216784A1/en

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    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/016—Personal emergency signalling and security systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/26—Government or public services
    • G06Q50/265—Personal security, identity or safety
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B13/00—Burglar, theft or intruder alarms
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/002—Generating a prealarm to the central station
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/014—Alarm signalling to a central station with two-way communication, e.g. with signalling back
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/10—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using wireless transmission systems
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B27/00—Alarm systems in which the alarm condition is signalled from a central station to a plurality of substations
    • G08B27/001—Signalling to an emergency team, e.g. firemen
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/222—Monitoring or handling of messages using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/72418—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting emergency services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/006—Alarm destination chosen according to type of event, e.g. in case of fire phone the fire service, in case of medical emergency phone the ambulance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information

Definitions

  • the invention relates to the field of daily rescue, and more particularly to an emergency help-based, risk warning and one-button help-seeking platform based on a mobile terminal.
  • the structure of a risk society is not composed of elements such as class and class, but is composed of individual actors. That is to say, the order of the risk society is not hierarchical and vertical, but network-based and plane-expanding. Each individual is an "egalitarian" in a risk society.
  • Risk as a result of psychological cognition, the emergence of the concept of risk society reflects the deepening of human understanding of risk. It is recognized that in a risk society, the means and means used to solve the problem may also cause new problems to bring new risks. Risks are not an orderly arrangement, but rather a horizontally distributed, unstructured state that produces and communicates rules and norms that are increasingly reliant on procedurality. It is also aware of the limitations of expertise in this situation. In addition, risk awareness itself has become a risk: the distribution of risk awareness tends to be uniform, and many risks are turned a blind eye to the public. Therefore, this dilemma is brought about: although the level of awareness of risk has increased, the response to risk has been insufficient.
  • Help Message it has only a single help function, through the application software to send a "satellite positioning information" and "location address” email or newsletter to the user's friends, to reach the friends or Get out of trouble and danger as soon as possible.
  • This method is a one-way help-seeking method.
  • the help-seeker can only wait for the rescue of the help-seeker, cannot obtain any rescue information or measures for self-help, and the help-seeker can not timely communicate with the recipient who receives the help-seeking information. As a result, the help-seeker is unable to obtain timely rescue or get an effective response, so that it is impossible to cope with the disposal or delay in handling the corresponding treatment.
  • the "First Aid Guide” integrates various types of first-aid knowledge to enable proper rescue and mutual rescue when the professional rescue team has not arrived at the scene or is unable to arrive.
  • the software UI design and interaction methods are not user-friendly.
  • the general lack of professional knowledge, when using the software often cannot be classified, so that it can not cope with the disposal or deal with the delay. .
  • this method can only rely on the helper self-help.
  • the on-site emergency guide cannot provide help, the help-seeker cannot accurately and timely convey the help-seeking information, and the external rescue cannot be obtained in time.
  • "Emergency help and rescue software ADO SOS V1.0" is a software that displays help information to others in an emergency situation. Change the color to the left or right, and change the displayed word by brushing up or down. Menu/Settings Enter the words to be displayed. You can select Chinese or English from the phone's locale.
  • the software sends help-seeking information, but there is still a lack of interaction between the help-seeker and the person being assisted, resulting in the inability of the help-seeker to obtain timely rescue or effective response measures, so that the response or the corresponding processing delay can not be handled, and the function is very simple.
  • the application can track the user's travel route and send the accident report and the user's location to the specified mobile number according to the prior setting when the user has an accident. This method is to passively send the information of the accident to the designated mobile phone number, and the interaction between the helper and the person being assisted cannot be performed, and the helper cannot obtain the rescue in time or obtain effective countermeasures, so that the treatment cannot be handled or corresponding. Disposal delay, the function is very simple.
  • the emergency help-seeking method of the above-mentioned emergencies has a single function, and it is impossible to achieve effective help-seeking interaction. Even if it can realize help-seeking interaction, it is limited to the telephone and is a routine rescue call for help. The emergency help that can be obtained is very limited.
  • the present invention overcomes at least one defect (deficiency) described in the prior art, and provides a mobile terminal-based emergency help, risk warning and one-click based on the risk-seeking demand that can realize interaction between the helper and the assisted person. Help platform.
  • An emergency help based on mobile terminal, risk warning and one-click help-seeking platform including:
  • the daily emergency help module is used for the helper to send help information to other users through the platform, and obtains the response of other users through the platform, and establishes a one-to-one response session between the helper and the responding user;
  • the early warning information transceiver module is used for issuing, querying, receiving, and talking about risk information, and establishing a multi-to-many conversation between users who pay attention to the risk information;
  • the risk emergency help-seeking module is used for the user to send the risk-forcing information to the preset contact group in the case of emergency response and emergency help in the event of an extreme risk event.
  • the invention designs and implements a daily emergency help module, an early warning information transceiver module and a risk emergency help-seeking module, and completes the daily emergency help information, the risk big data early warning information and the emergency help and rescue information of extreme risk events, etc., sending, inquiring, receiving, Answers, conversations, descriptions, and one-touch alarms are sent.
  • the system enables emergency help to not only have the function of one-way help, but also expand to two-way interaction. It also supports users of the platform to post help information to find help, release risk information to remind other users of the system, and support users to query.
  • the emergency help-seeking help module can be contacted to the preset contact group in time to obtain the most effective emergency rescue in the first time.
  • the help information includes the personal information of the user, the geographical location of the user, and the help content
  • the information of the response dialog includes at least the personal information of the responding user, the content of the response information text, the geographic location of the responding user, and the responding user.
  • Distance information from the user includes personal information and geographical location, which can be used to locate the user's location, so that the outside world can provide targeted assistance according to the geographical location
  • the personal information of the responding user includes its geographical location and the distance information from the user who issues the help information.
  • the user who conveniently publishes the help information can know the specific situation of the responding user, thereby performing effective session interaction with the responding user, so that the responding user can also provide more help for the user who issues the help information.
  • the daily emergency help module includes:
  • a help information sending module configured for the helper to send help information to other users on the platform through the platform, and automatically sending the geographic location of the helper;
  • the response information module is configured to: after the user on the platform sees the help information, reply to the helper to reply the information;
  • the early warning information transceiver module includes:
  • the warning information issuance module is configured to release the risk warning information through the platform, and the risk warning information is displayed by the platform for other users to view or query;
  • a risk information receiving module configured for the user (all users on the platform) to receive risk information or early warning information issued by other users on the platform;
  • the risk information query module is used for querying all issued risk warning information by all users on the platform;
  • a many-to-many session module for establishing a many-to-many interactive session for risk warning information.
  • the early warning information release module facilitates the user to publish the risk information encountered in the daily life through the platform, reminds the surrounding people on the platform to pay attention and prepare for the risk response in advance, and the risk information receiving module facilitates the user to obtain the risk warning information by means of query and reception.
  • you can use the many-to-many session module to facilitate the followers (including the publisher) to conduct a many-to-many interactive session on the information published by the publisher. Discuss or gain insight into risk information.
  • the risk information query module can be used by the user on the platform to query the published risk information to know in advance the risk status of the surrounding or designated location and location that needs to be known, so that the risk preparedness can be prepared in advance.
  • the risk level classification module is configured to classify the risk warning information issued by the user into a risk level, and the classified risk warning information is added with a risk level, and the risk is identified and measured, and then released through the platform.
  • the system platform automatically accesses the back-end database, classifies and warns according to the user's description of the risk level of the risk event.
  • the risk warning information includes a picture and/or video of the risk event, a textual description of the risk event, and a geographical location of the risk event.
  • the emergency emergency help-seeking module includes:
  • a key information help module for transmitting emergency risk information and positioning to the target rescue system and the preset contact group by inputting emergency risk information
  • One-touch alarm module to achieve a one-button help effect, used to send the user's personal information (including name, gender, age, phone number, ID number, home address, parent or spouse, etc.) through one-button operation
  • personal information including name, gender, age, phone number, ID number, home address, parent or spouse, etc.
  • geographic location information is targeted to the target rescue system and the preset contact group.
  • the one-button help button includes 110 alarm system buttons for connecting to each alarm system, 120 medical ambulance system buttons, 122 traffic accident system buttons, 119 fire alarm system buttons, and contact groups for connecting to presets.
  • a group button of a mobile terminal such as a group formed by a family member or a close friend.
  • the emergency emergency help-seeking module can help the user to encounter extreme risk events.
  • the risk information can be described by a key, and the "one button" icon can be directly pressed in a very emergency situation.
  • the platform further includes a data statistics summary module, which is used for performing statistics and summarization of all the information received on the platform for platform administrators to query and maintain information.
  • the data statistics summary module specifically includes:
  • a data statistics module for automatically classifying, counting, and analyzing large data in a back-end database
  • a data summary module for the platform to automatically classify, summarize, and analyze big data in the back-end database.
  • the data statistics summary module performs statistics, aggregation and analysis of big data according to information transmission, reception and dialogue of the mobile terminal, and can judge, analyze and mine the user big data.
  • the platform further includes a personal information management module for the user to perform platform registration and information maintenance.
  • the invention designs and implements a daily emergency help module, an early warning information transceiver module and a risk emergency help-seeking module, and completes the daily emergency help information, the risk big data early warning information and the emergency help and rescue information of extreme risk events, etc., sending, inquiring, receiving, Answers, conversations, descriptions, and one-touch alarms (110, 120, 122, 119, family, close friends).
  • the system enables emergency help to achieve one-way help and expand to two-way interaction. It also supports users of the platform to publish help information to find help, release risk information to remind other users of the system, and also support users to obtain help information and risks through query.
  • the system also automatically gives a warning of the risk level, so that users can not only provide emergency assistance to the help-seekers, but also enable users to know the risk information in advance, so as to develop risk emergency plans and countermeasures in advance.
  • it also helps users who are experiencing extreme risk events to issue a call for help by describing the risk information in a time-sufficient situation, or by pressing the “one-touch screen” icon in a very emergency situation.
  • the key help icon directly sends the personal information, location and "risk" size to the emergency rescue department (which can be multiple departments), family members (may be multiple family members) or closest friends (can be multiple close friends), so that The rescuer can send the risk information to the emergency rescue department, family members or closest friends in the fastest time to get the most effective emergency rescue in the first time.
  • the emergency rescue department which can be multiple departments
  • family members may be multiple family members
  • closest friends can be multiple close friends
  • FIG. 1 is a structural diagram of a specific embodiment of an emergency help-seeking and risk big data early warning system based on a mobile terminal according to the present invention.
  • FIG. 2 is a flow chart of a specific implementation of the daily emergency help module in the present invention.
  • FIG. 3 is a flowchart of a specific implementation of the emergency emergency help-seeking module in the present invention.
  • FIG. 4 is a flowchart of a specific implementation of an information transceiver module according to the present invention.
  • first and second are used for descriptive purposes only and are not to be construed as indicating or implying a relative importance or implied number of technical features indicated. .
  • the defined “first”, “second” features may include one or more of the features, either explicitly or implicitly.
  • a plurality means two or more unless otherwise stated.
  • mounting and “connecting” are to be understood broadly, and may be, for example, a fixed connection, a detachable connection, or an integral, unless otherwise explicitly stated and defined.
  • Ground connection it can be a mechanical connection or an electrical connection; it can be directly connected, or it can be indirectly connected through an intermediate medium, and it can be said that the internal connection of the two elements.
  • the specific meaning of the above terms in the present invention can be understood in the specific circumstances by those skilled in the art.
  • FIG. 1 is a structural diagram of a specific embodiment of an emergency help, risk warning, and one-button help platform based on a mobile terminal according to the present invention.
  • an emergency help, risk warning, and one-button help platform based on a mobile terminal specifically includes a daily emergency help module 510 , an early warning information transceiver module 520 , a risk emergency help-seeking module 530 , and a data statistics summary module 540 .
  • personal information management module 550 each module is specifically;
  • This module is specifically used for new user registration, system login, personal information input and personal information maintenance.
  • the personal information management module 550 includes a user registration module 551 and an information maintenance module 552;
  • the user registration module 551 is used for registration before the user uses the platform, and is divided into a normal user registration and a VIP user registration.
  • Ordinary users register personal information on the APP platform, enter the user's name, address, work unit, mobile phone number and real head (photo) to register;
  • VIP users register personal details on the APP platform, enter the user's name, gender Registration, address, work unit, mobile phone number, home address, main family members, contact information of the main members of the family, ID card number and real head (photo).
  • the permissions of ordinary users and VIP users can be limited.
  • Ordinary users can use the daily emergency help module 510 and the early warning information transceiver module 520 in the platform; the VIP user can use the two functions of the daily emergency help module 510 and the early warning information transceiver module 520 in the platform, and can also use extremes.
  • the daily emergency help module 510 requires the user to input the user name, address, work unit, mobile phone number, and real head (photo).
  • the Risk Emergency Help Module 530 requires the user to enter the user name, home address, work unit, mobile phone number, email address, ID number, spouse name, spouse name work unit, spouse mobile phone number, spouse ID number, and real head ( The photo) and the like;
  • the early warning information transceiver module 520 and the data statistics summary module 540 require the new user to input the name, gender, mobile phone number, email address, and real head (photo).
  • the information maintenance module 552 is configured for the user to update the personal information.
  • the daily emergency help module 510 is configured to send help information to other users through the platform, and obtain a response of other users through the platform, and establish a one-to-one response session between the helper and the responding user.
  • the help information includes, but is not limited to, the user's personal information, the user's text content (the text content may be text, image or video) the geographical location of the user, and the response information includes but is not limited to responding to the user's personal information,
  • the response information text content (the response information text content may be text, image or video), the geographic location in response to the user, and the distance information of the responding user to the user, the distance information preferably being linear distance information.
  • the personal information may be input into the system when the user uses the personal information management module 550 to perform new user registration.
  • the system may directly call the system.
  • the stored personal information does not require the user to re-enter personal information each time he asks for help.
  • the geographical location of the user and the geographical location of the responding user are directly generated by the map software, and the geographical location of the sent-out geographic location is directly generated by the map software, whether directly for the user or the user, and directly requests the user and the user.
  • the geographic location of the responding user is displayed on the map, and the map corresponding to the helper user also displays the motion track (ie, the dynamic moving map) after the helper sends the help information.
  • the distance information between the responding user and the user who sends the help information can be calculated by an algorithm built in the daily emergency help module 510.
  • the help content sent by the user may be content in the form of pictures, texts, videos, and the like.
  • the daily emergency help module 510 specifically includes:
  • the help information sending module 511 is configured to send help information to other users on the platform through the platform, and automatically send the geographic location of the helper; in the module, the platform forwards to other users based on certain conditions, such as other users.
  • the specific location of the user who sends the help information can be set as the center of the circle, and the circle within a certain distance is the nearby range.
  • the response information module 512 is configured to: after the user on the platform sees the help information, respond to the helper with a response to the information; the response to the response is usually an effective measure for the help information or information that can help the helper.
  • the platform automatically sends the respondent's personal information (including name, gender, phone number, etc.), response message or picture, respondent's geographic location and linear distance to the platform, so that the helper can review Determine which respondents are selected to enter the conversation to facilitate the help of the helper.
  • the one-to-one session module 513 is used for a one-to-one information dialogue between the helper and the responder on the platform.
  • the helper can have a one-to-one dialogue with multiple responders at the same time, but the respondents do not see each other's information.
  • the helper user can select a responding user to perform a one-to-one interactive dialogue according to the personal user's response message according to the personal user's response message.
  • the one-to-one session module 513 saves the response information of all the responding users in the background database, For helpers to choose arbitrarily and at will.
  • the helper selects a help from the responding user, the other responding users will receive a rejection message.
  • the help user abandons the help of the selected answering user, he can also transfer to a one-on-one interactive dialogue with the next responding user and decide whether he needs the help he provides.
  • the daily emergency help module 510 is specifically used for various emergency situations that people face in daily life. For example, when coming out of a movie theater, it is necessary to borrow or buy an umbrella when it encounters heavy rain, and expects a nearby good-hearted person or an umbrella-selling person to send it; Walking on the street and rushing to find a public toilet, people in the nearby familiar terrain need to inform the location or orientation of the public toilet; in order to treat a critically ill patient, the hospital sends out information on the platform to seek blood donation, and needs to find blood donors of the same blood type; Such examples and so on. As shown in Figure 2, when implemented, it is mainly used to:
  • the helper user clicks on the “daily emergency help” function of the system on the mobile terminal, and publishes the help information, pictures and videos that are urgently needed to be sent through the platform, and the platform automatically displays the personal information of the helper (including The name, gender, mobile phone number, e-mail address, etc., and the geographical location, etc. are also displayed. The platform will automatically find nearby people and send out the urgently requested information, pictures and videos.
  • the system platform will generate a many-to-one response response, that is, the help user will receive response information sent by a plurality of different users (herein referred to as helpers), and the response information includes: personal information of the helper (including the name) , gender, phone number, etc.), response information, text or location, location, distance, etc., help users can interact with multiple helpers at the same time;
  • helper user gives up the help of the helper, it can be transferred to the next one to help the user to have a one-on-one interactive dialogue;
  • the module is used for issuing, querying, receiving, and arranging risk information, and establishing a multi-to-many conversation between users who pay attention to the risk information, and realizing many-to-many interactive sessions on the platform that are concerned with the risk information participants;
  • the warning information issuance module 521 is configured to release the risk warning information through the platform, and the risk warning information is displayed by the platform for other users to view or query; the risk vulnerability points, risk exposure points, and various risks discovered by the user
  • the event is photographed or photographed by mobile phone, and the picture or video is sent on the APP platform.
  • the text description can be input, and the system platform automatically sends out the risk or the geographical location of the accident site to remind the user of the platform;
  • the risk information receiving module 522 is configured to receive risk information and early warning information issued by other users on the platform;
  • the risk information query module 523 is configured to query all the users on the platform for the issued risk warning information; the query function can obtain the risk warning information, which can be browsed and read, so as to know in advance the risk status of the surrounding or designated location or location that needs to be known. In order to prevent risks and prepare for risks in advance;
  • the many-to-many session module 524 is configured to establish a many-to-many interactive session for the risk warning information.
  • the followers can conduct a many-to-many interactive session with each other (including the publisher) to discuss or deepen the risk warning information.
  • the risk level classification module 525 divides the risks issued by the user into four levels: “extreme risk”, “high risk”, “medium risk”, and “low risk”.
  • the system platform automatically uses the risk level classification module 525 to classify the risk information (four levels), and then performs risk identification and measurement, and then issues an early warning according to the size of the identified risk. Early warning information.
  • the risk level classification and risk metrics stored in the backend database are as follows:
  • the system platform automatically accesses the back-end database, and performs corresponding warning according to the user's description of the risk level of the risk event.
  • the main application scenarios of the early warning information transceiver module 520 are as follows:
  • users on the system platform can use the many-to-many session 524 to perform a many-to-many interaction with each other (including the publisher) for a certain "risk information" to understand the risk situation or explore the risk suspects. . 2)
  • the user can receive the risk information and the warning information issued by other users on the platform through the information receiving function in the risk information receiving module 522.
  • the user can search for surrounding or designated place names, roads, buildings, place names, tourist areas, scenic spots or locations through the information query function in the risk information inquiry module 523, and can obtain the surrounding people who have published the relevant objects.
  • Relevant risk information to know in advance the risk status of the surrounding or designated location, road, building or location that you need to know, so that you can prepare for risk prevention and response in advance. For example, if the vehicle faces the forward direction, the driver only needs to search for the geographical location and input the destination in the forward direction, and the risk report information of the entire route from the location to the destination can be obtained in the system platform to select the destination. Safe and convenient route to improve travel safety, convenience and accessibility.
  • the active acquisition of risk warning information can be based on the LBS query peripheral function, the user can search for people and things around their location, so that you can know who is around you and can build the friend relationship of the user; You can know which people have posted warning information around yourself, so that you can know what risk information may exist around your location, so that you can know the risk situation in advance, you can make risk response measures in advance, and you can also pay attention to the location. Search for risk information by specifying a place name, driving route, target building, or destination.
  • users can also search for people and things around the specified location. Users can find out who is in the vicinity of the specified location and which warnings or warnings have been posted in and around the location. For example, if a user wants to go to a certain field and search for the field in advance, he can obtain the risk warning information of the field and the surrounding area published by other people, so as to know the potential risk status of the field in advance, so as to make advance Good mental and physical risk response preparation, or change schedule or itinerary.
  • the risk level classification module 525 classifies the risk warning information issued by the user into a risk level, which is divided into four risk levels: “extreme risk”, “high risk”, “medium risk” and “low risk”.
  • the risk warning information is attached to the risk level, and the risk is identified and measured, and then released through the platform. In this way, when the user encounters a risk event on the platform, the system platform automatically classifies the risk information (four levels), and then performs an early warning according to the size of the identified risk, and issues the warning information.
  • the risk level classification and risk metrics stored in the backend database are as follows:
  • the system platform automatically accesses the back-end database, and performs risk classification and corresponding warning according to the user's description of the risk level of the risk event.
  • This module is used for emergency response and emergency help-seeking information transmission when users encounter extreme risk events, including the location of the user is automatically sent to the emergency destination (emergency rescue department, family group or close friend group);
  • the scenario is described for one-click help, and can also be sent to the emergency rescue department, family group or close group through the one-touch touch screen on the platform (referred to as “one-button alarm”). group. Its specific includes:
  • the one-key information help module 531 is configured to input emergency risk information, send emergency risk information through a button, and locate the personal information in the target rescue system and the preset contact group;
  • the one-touch alarm module 532 is configured to send the user's personal information and geographic location information to the target rescue system and the preset contact group by using a one-button button.
  • the one-button button includes 110 alarm system buttons for connecting to various emergency rescue departments, 120 medical ambulance system buttons, 122 traffic accident system buttons, 119 fire alarm system buttons, and group buttons for connecting to a particular contact mobile terminal.
  • emergency rescue communication tools include 110 alarm phone and SMS platform, 120 emergency phone and SMS platform, 122 traffic accident alarm phone and SMS platform, 119 fire alarm phone and SMS platform.
  • the emergency emergency help-seeking module 530 is specifically used in situations where people are faced with a risk emergency and urgently need emergency assistance, such as: the user is lost in the field, the mountain is deserted, the ground collapses into the deep pit, falls into the well or falls without cover.
  • the type of emergency risk such as the manhole cover.
  • the one-key information help module 531 and the one-touch alarm module 532 can be better played in the emergency emergency help-seeking module 530, for example, such as encountering a mob, being robbed, being hijacked, etc.
  • the help-seeking user When the user (hereinafter referred to as the help-seeking user) faces an emergency risk situation: the risk situation of the risk environment, risk event, risk object, etc., may be photographed or photographed, and then pictures, videos, etc. will be sent on the system platform.
  • the system platform automatically saves the user's personal information (name, address, work unit, mobile phone, etc.) and its geographical location (GPS real-time positioning, that is, the location of the rescue user is directly displayed in the map, and can display the help-seeking user to send a distress signal After the movement track.)
  • the help-seeking user can also edit the text of the risk information, and call the rescue department and its contact group in the platform for emergency call and help through the text description, picture or camera of the risk event, and wait for the system. Response in the platform;
  • the 110 alarm system, 120 medical rescue system, 122 traffic accident system, and 119 fire alarm system in the one-touch alarm module 532 can be utilized.
  • the system platform automatically obtains the geographic location information of the user for help based on the external positioning method (such as GPS) and the set risk information, including the address, longitude, latitude, and map web address link (URL) of the user's location.
  • the personal information name, address, work unit, mobile phone, etc.
  • the module can further include the function of information or voice report. After the user registers the personal information, the system platform will have the user's detailed personal information, and at the same time set the "emergency" associated person, you can enter multiple "emergency” Ask for help. Two types are required: the first is to input the name, telephone number and ID number of the family member; the second type is the one-touch police help system 110, the medical rescue system 120, the traffic accident system 122, and the fire alarm system 119.
  • the system automatically sends the rescue information to the registered family member by means of information or voice; at the same time, through the one-touch alarm module 513, the user's location information (GPS real-time positioning) and the user's personal information are reported to achieve accurate, Efficient and auxiliary rescue effect.
  • voice to report user location information (registered users and some personal information) are as follows: First, it can be avoided because the user does not know where they are, so that the rescue cannot be implemented, or the user has obstacles due to nervousness or communication ability. In the case of clearing the position, the delay is rescued; the second is the voice report of direct and accurate location information, shortening the user communication time, improving the rescue efficiency, and achieving the effect of one-click help.
  • the data statistics summary module 540 is configured to perform statistics, aggregation, and analysis of all the information received on the platform for platform administrators to query and maintain information.
  • the data statistics module 541 is configured to automatically classify, count, and analyze big data in the back-end database
  • the data summary module 542 is configured to automatically classify, summarize, and analyze the big data in the back-end database.
  • the data statistics summary module 540 performs statistics and aggregation of big data according to information transmission, reception, and dialogue of the mobile terminal, and can judge, analyze, and mine the user big data.

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Abstract

本发明涉及一种基于移动终端的紧急求助、风险预警与一键求救平台。其包括：日常紧急求助模块，用于求助者通过平台向其他用户发送求助信息，以及通过平台获取其他用户的应答，建立求助者与应答用户之间的一对一应答会话；预警信息收发模块，用于风险信息的发布、查询、接收、对话以及建立关注该风险信息的用户之间的多对多会话；风险紧急-求救模块，用于用户在遇到极端风险事件时的紧急应对和紧急-求救时将风险求救信息一键点击发送到预设的联系群组中。本发明的方案使紧急求助从单向求助拓展到双向互动，支持系统的用户发布求助信息来寻找帮助，同时用户不但可为求助者提供救援，还可使用户提前知晓风险情况，提前做出风险防范和应对措施。

Description

一种基于移动终端的紧急求助、风险预警与一键求救平台 技术领域
本发明涉及日常救助领域，更具体地，涉及一种基于移动终端的紧急求助、风险预警与一键求救平台。
背景技术
现代社会越来越被称为“风险社会”，风险社会是一个大数据社会。在全球化发展背景下，由于人类实践所导致的全球性风险占据主导地位成为当代社会发展阶段的一大特征。现代性的一个明显特征是，社会变迁的步伐加快、范围扩大和空前的深刻性。这种对社会生活和自然的干预范围与深度的空前扩大，新的需要越来越多，新的问题也不断涌现。在这样的社会里，满足需要的方法会引出新的需要，解决问题的方法会引出更多的问题。
在现实意义上，风险社会的结构不是由阶级、阶层等要素组成的，而是由个人行为主体构成的。也就是说风险社会的秩序并不是等级式的、垂直的，而是网络型的、平面扩展的，每个个体在风险社会中都是“平等主义者”。风险作为一种心理认知的结果，风险社会概念的出现体现了人类对风险认识的加深。人们认识到在风险社会中，本来用来解决问题的手段方法也有可能会引起新的问题带来新的风险。风险并不是有序的排列，而是呈现一种横向分布的无结构状态，其产生与传播越来越不依靠程序性的规则和规范。同时也意识到在这种情况下专业知识的局限性。另外，风险意识本身也成为一种风险：风险意识的分布趋于均匀，许多风险被广大公众所了解后反而变得熟视无睹。因此而带来这样的困境：尽管对风险的认识水平提高了，反而对风险的应对不足。
国外从事应急管理工作与应急软件产品开发时间较早，其中美国、日本和德国的应急设备比较先进。
目前，我国在突发紧急事件应对的手持终端产品中，呈现功能非常单一，实用性不强，交互性差，也无法实现危机信息预警发布。国内几个常见的同类产品如下：
1.《求救发讯器》，它只有一个单一的求救功能，通过该应用软件发出内含 “卫星定位咨讯”与“定位地址”的电子邮件或简讯给用户的好友，达到呼朋引伴或尽快脱离困境与险境。此方式为单向求助方式，求助者只能等待被求助者的救援，无法获得任何的救助信息或者措施进行自助，而且求助者发出求助信息无法和接收到求助信息的接收者进行及时的互动，导致求助者无法及时获得救援或者得到有效的应对措施，以致无法应对处置或者对应处置延迟。
2.《现场急救指南》通过整合各类急救知识，使得突发状况下专业救援队还没到达现场或者无法到达的时候，开展妥善的自救与互救。但是软件的UI设计与交互方式不够人性化，通过各类专业性的分门别类，普通的缺乏专业知识的大众，在使用该款软件时，往往出现无法归类判别，以至无法应对处置或者应对处置延迟。而且此方式只能依靠求助者自助，在现场急救指南无法提供帮助时，求助者无法将其求助信息准确及时传达出去，也就无法及时获得外部的救援。
3.《紧急呼叫助手》，遇到紧急情况需要拨打匪警，急救，火警，交通事故，天气预报，号码查询等号码时，该工具会对匪警，急救，火警，交通事故等电话拨打时的注意事项有详细的描述，用户可以按照操作指南正确拨打紧急号码，提高拨打效率。此方式是通过拨打常规的救援电话来获得紧急救助，虽然能够进行求助互动，但此类常规的救援电话都对应了常规的救援类型，每个救援电话对应一类或者多类的救援，除其对应的救援外，救援电话的被求助者很难甚至无法提供其他类型的救援。但现实生活中，求助类型各种各样，除常规的救援外，对于其他类型的救援常规的救援电话无法起作用，也就无法提供及时的救援。
4.《紧急求助求救软件ADO SOS V1.0》是一款在紧急情况下向其他人显示求救信息的软件，向左或向右刷改变颜色，上或向下刷改变显示的词，可去菜单/设置输入要显示的词，可用手机的locale选择中文或英文。此软件是将求助信息发送出去，但仍然缺少求助者和被求助者之间的互动，导致求助者无法及时获得救援或者得到有效的应对措施，以致无法应对处置或者对应处置延迟，功能十分单一。
5.《智能呼救手机》是一款为老年人设计专用的手机，一旦老人突然发生意外，可直接按“999”急救键，不论病人在北京的哪个地方，999的指挥中心都可迅速通过急救手机定位系统，锁定呼救人的位置。显然，该手机功能用途范围较窄，
6.《紧急警报》，该应用程序可追踪用户的旅行线路并在用户发生意外事 故时，根据事先的设置将事故报告和用户的方位发送到指定手机号码。此方式是被动式地将发生意外事故的信息发送到指定手机号码，无法进行求助者和被求助者之间的互动，导致求助者无法及时获得救援或者得到有效的应对措施，以致无法应对处置或者对应处置延迟，功能十分单一。
上述突发事件的紧急求助方式功能单一，无法实现有效地求助互动，就算能够实现求助互动，也仅仅限于电话而且是常规的救援电话的求助，能获得的紧急帮忙非常有限。
目前，国际上在移动互联网上的手持应急救援与预警方面的理论与应用研究还是空白，日常的紧急求助系统也尚未见有。因此，《基于移动终端的紧急求助求救与风险预警平台》的设计与算法研究能填补国际学术界在该研究与应用领域的空白，无论是理论研究意义还是实际应用价值都非常大，是大数据社会应用发展的一种应用趋势。
发明内容
本发明为克服上述现有技术所述的至少一种缺陷(不足)，提供一种基于风险求助需求能够实现求助者和被求助者之间互动的基于移动终端的紧急求助、风险预警与一键求救平台。
为解决上述技术问题，本发明的技术方案如下：
一种基于移动终端的紧急求助、风险预警与一键求救平台，包括：
日常紧急求助模块，用于求助者通过平台向其他用户发送求助信息，以及，通过平台获取其他用户的应答，建立求助者与应答用户之间的一对一应答会话；
预警信息收发模块，用于风险信息的发布、查询、接收、对话以及建立关注该风险信息的用户之间多对多会话；
风险紧急求助求救模块，用于用户在遇到极端风险事件时的紧急应对和紧急求助求救时将风险求救信息发送到预设的联系群组中。
本发明设计和实现了日常紧急求助模块、预警信息收发模块和风险紧急求助求救模块，完成日常紧急求助信息、风险大数据预警信息和极端风险事件的紧急求助求救信息等的发送、查询、接收、应答、对话、描述和一键触警发送。该系统使紧急求助不仅具有从单向求助的功能，而且拓展到双向互动，还支持平台的用户发布求助信息来寻找帮助，发布风险信息来提醒系统其他的用户，还支持用户通过查询的方式来获得求助信息和风险信息，使得用户不但可为求助者提供紧 急-帮助，还可使用户提前知晓风险信息情况，以便提前制定风险预案和应对措施。还可以在极端风险事件中通过风险紧急求助求救模块及时联系到预设的联系群组中，以便在第一时间获得最有效的应急救援。
上述方案中，所述求助信息包括用户的个人信息、用户所处的地理位置和求助内容，应答对话的信息至少包括应答用户的个人信息、应答信息文本内容、应答用户所处地理位置以及应答用户与用户的距离信息。个人信息中包括个人信息和地理位置，可以用于对用户的位置进行定位，方便外界根据地理位置提供针对性的帮助，应答用户的个人信息包括其地理位置和与发布求助信息用户的距离信息，方便发布求助信息的用户可以知晓应答用户的具体情况，从而与应答用户进行有效的会话互动，使应答用户还可以为发布求助信息的用户提供更有针性的帮助。
上述方案中，日常紧急求助模块包括：
求助信息发送模块，用于求助者通过平台向平台上其他用户发送求助信息，并自动发送求助者的地理位置；
应答信息模块，用于平台上的用户看到求助信息后，给求助者回复信息应答；
一对一会话模块，用于求助者与应答者在平台上进行一对一的信息对话。
上述方案中，预警信息收发模块包括：
预警信息发布模块，用于用户通过平台发布风险预警信息，所述风险预警信息通过平台发布后显示出来供其他用户查看或者查询；
风险信息接收模块，用于用户(平台上所有用户)在平台上接收来自其他用户发布的风险信息或预警信息；
风险信息查询模块，用于平台上所有用户查询已发布的风险预警信息；
多对多会话模块，用于针对风险预警信息建立多对多的交互会话。预警信息发布模块方便用户将日常中遇到的风险信息通过平台发布出去，提醒平台上周围的人群留意并提前做好风险应对准备，同时风险信息接收模块方便用户通过查询接收的方式获取风险预警信息，一方面可以提前知晓风险情况，提前准备风险应对措施，另一方面可以通过多对多会话模块方便关注者(包括发布者在内)对发布者发布的信息进行多对多的交互会话，以对风险信息进行讨论或深入了解。此外，通过风险信息查询模块可以供平台上的用户查询已发布的风险信息，以提前获知所需了解的周边或者指定地点、位置的风险状况，以便可以提前做好风险应 对的防范准备。
上述方案中，风险等级分类模块，用于将用户发布的风险预警信息进行风险等级分类，分类后的风险预警信息附加风险等级，经过对风险进行识别和度量，然后再通过平台发布出来。
当用户发布风险预警信息时，系统平台自动访问后台数据库，根据用户对风险事件的风险程度描述进行分类并相应预警。
上述方案中，所述风险预警信息包括风险事件的图片和/或视频、风险事件的文字性描述、以及风险事件的地理位置。
上述方案中，风险紧急求助求救模块包括：
一键信息求救模块，用于通过输入紧急风险信息后一键按键发送紧急风险信息和定位到目标救援系统和预设的联系群组中；
一键触警模块，达到一键求救效果，用于通过一键按键的操作即可发送用户的个人信息(包括姓名、性别、年龄、电话号码、身份证号码、家庭住址、父母或配偶等)和地理位置信息定位到目标救援系统和预设的联系群组中。
上述方案中，所述一键求救按键包括用于连接到各个报警系统的110报警系统按键、120医疗救护系统按键、122交通事故系统按键、119火警系统按键以及用于连接到预设的联系群组(如家庭成员、亲密朋友形成的群组)移动终端的群组按键。
风险紧急求助求救模块可以帮助用户遇到极端风险事件时，在时间充裕的情形下可通过对风险信息进行描述后一键发出求救，亦可在十分紧急情况下按下“一键按键”图标直接将个人信息、所在位置及“紧急风险”字号发送给应急救援部门、家人或最亲密朋友，使求救者能够在最快的时间将风险信息发送给应急救援部门、家人或最亲密朋友，以便在第一时间获得最有效的应急救援。
上述方案中，所述平台还包括数据统计汇总模块，用于将平台上接收的所有信息进行大数据统计和汇总，供平台管理者查询和信息维护使用。
上述方案中，所述数据统计汇总模块具体包括：
数据统计模块，用于平台自动对后台数据库中的大数据进行分类、统计和分析；
数据汇总模块，用于平台自动对后台数据库中的大数据进行分类、汇总和分析。
数据统计汇总模块根据移动终端的信息发送、接收以及对话等进行大数据的统计、汇总和分析，可对用户大数据进行研判、分析和挖掘。
上述方案中，平台还包括个人信息管理模块，用于供用户进行平台注册和信息维护。
与现有技术相比，本发明技术方案的有益效果是：
本发明设计和实现了日常紧急求助模块、预警信息收发模块和风险紧急求助求救模块，完成日常紧急求助信息、风险大数据预警信息和极端风险事件的紧急求助求救信息等的发送、查询、接收、应答、对话、描述和一键触警(110、120、122、119、家庭、密友)。该系统使紧急求助实现单向求助并拓展到双向互动，还支持平台的用户发布求助信息来寻找帮助，发布风险信息来提醒系统其他的用户，还支持用户通过查询的方式来获得求助信息和风险信息，系统还自动给出风险等级预警，使得用户不但可为求助者提供紧急援助，还可使用户提前知晓风险信息情况，以便提前制定风险应急预案和应对措施。此外，还帮助遇到极端风险事件的用户，在时间充裕的情形下可通过对风险信息进行描述后一键发出求救，亦可在十分紧急情况下按下“一键触屏”图标即为一键求救图标直接将个人信息、所在位置及“风险”字号发送给应急救援部门(可为多个部门)、家人(可为多个家人)或最亲密朋友(可为多个亲密朋友)，使求救者能够在最快的时间将风险信息发送给应急救援部门、家人或最亲密朋友，以便在第一时间获得最有效的应急救援。最后在后台根据移动终端的信息发送、接收以及对话等进行大数据的统计和汇总，可对用户大数据进行研判、分析和挖掘。
附图说明
图1为本发明一种基于移动终端的紧急求助求救与风险大数据预警系统具体实施例的架构图。
图2为本发明中日常紧急求助模块的具体实现流程图。
图3为本发明中风险紧急求助求救模块的具体实现流程图。
图4为本发明中信息收发模块的具体实现流程图。
具体实施方式
附图仅用于示例性说明，不能理解为对本专利的限制；
为了更好说明本实施例，附图某些部件会有省略、放大或缩小，并不代表实际产品的尺寸；
对于本领域技术人员来说，附图中某些公知结构及其说明可能省略是可以理解的。
在本发明的描述中，需要理解的是，此外，术语“第一”、“第二”仅用于描述目的，而不能理解为指示或暗示相对重要性或隐含所指示的技术特征的数量。由此，限定的“第一”、“第二”的特征可以明示或隐含地包括一个或者更多个该特征。在本发明的描述中，除非另有说明，“多个”的含义是两个或两个以上。
在本发明的描述中，需要说明的是，除非另有明确的规定和限定，术语“安装”、“连接”应做广义理解，例如，可以是固定连接，也可以是可拆卸连接，或一体地连接；可以是机械连接，也可以是电连接；可以是直接相连，也可以是通过中间媒介间接连接，可以说两个元件内部的连通。对于本领域的普通技术人员而言，可以具体情况理解上述术语在本发明的具体含义。
下面结合附图和实施例对本发明的技术方案做进一步的说明。
实施例1
如图1所示，为本发明一种基于移动终端的紧急求助、风险预警与一键求救平台具体实施例的架构图。参见图1，本具体实施例一种基于移动终端的紧急求助、风险预警与一键求救平台具体包括日常紧急求助模块510、预警信息收发模块520、风险紧急求助求救模块530、数据统计汇总模块540、个人信息管理模块550，各个模块具体为；
(1)个人信息管理模块550
该模块具体用于新用户注册、系统登陆、个人信息输入和个人信息维护等。
个人信息管理模块550包括用户注册模块551和信息维护模块552；
用户注册模块551，用于用户使用平台之前的注册，分为普通用户注册和VIP用户注册。普通用户在APP平台上注册个人信息，输入用户的姓名、住址、工作单位、手机号码和真实头相(照片)，进行注册；VIP用户在APP平台上注册个人详细信息，输入用户的姓名、性别、住址、工作单位、手机号码、家庭住址、家庭主要成员、家庭主要成员联系方式、身份证号码和真实头相(照片)等，进行注册。
具体应用时，可以对普通用户和VIP用户的权限进行限定。普通用户可使用平台中的日常紧急求助模块510和预警信息收发模块520两个功能；VIP用户则除了可使用平台中的日常紧急求助模块510和预警信息收发模块520两个功能， 还可使用极端风险状态下的风险紧急求助求救模块530。
此外，新用户注册时，该模块对应其他不同的模块要求输入的信息可以是不同的，如：日常紧急求助模块510要求用户输入用户姓名、住址、工作单位、手机号码和真实头相(照片)；风险紧急求助求救模块530要求用户输入用户姓名、家庭住址、工作单位、手机号码、电子邮箱、身份证号码、配偶姓名、配偶姓名工作单位、配偶手机号码、配偶身份证号码和真实头相(照片)等；预警信息收发模块520、数据统计汇总模块540，要求新用户输入姓名、性别、手机号码、电子邮箱和真实头相(照片)等。
信息维护模块552，用于用户更新个人信息。
(2)日常紧急求助模块510，用于求助者通过平台向其他用户发送求助信息，以及，通过平台获取其他用户的应答，建立求助者与应答用户之间的一对一应答会话。
在该模块中，求助信息包括但不限于用户的个人信息、用户的文本内容(文本内容可以是文字、图像或视频)用户所处的地理位置，应答信息包括但不限于应答用户的个人信息、应答信息文本内容(应答信息文本内容可以使文字、图像或视频)、应答用户所处地理位置以及应答用户与用户的距离信息，所述距离信息优选为直线距离信息。
其中，个人信息可以在用户利用个人信息管理模块550进行新用户注册时输入到系统中存储，当用户利用日常紧急求助模块510发送求助信息以及应答用户基于求助信息发送应答信息时可以直接调用系统中存储的个人信息，无需用户每次求助时都重新输入个人信息。
其中，用户所处的地理位置、应答用户所处的地理位置直接利用地图软件生成，发送出去的地理位置无论是求助用户还是应答用户的地理位置也都直接利用地图软件生成，直接把求助用户和应答用户的地理位置显示在地图中，同时求助用户对应的地图上还同时显示求助者发出求助信息后的运动轨迹(即动态移动地图)。
其中，应答用户与发出求助信息的用户之间的距离信息可以通过日常紧急求助模块510中内置的算法进行计算得到。
其中，用户发出的求助内容可以是图片、文字、视频等形式的内容。
具体实施过程中，日常紧急求助模块510具体包括：
求助信息发送模块511，用于求助者通过平台向平台上其他用户发送求助信息，并自动发送求助者的地理位置；在该模块中，平台转发给其他用户可以基于一定的条件，比如其他用户是发出求助信息的用户附近的，具体实现时可以设定以发出求助信息的用户所在地理位置为圆心，一定距离为半径的圆范围内为附近范围。
应答信息模块512，用于平台上的用户看到求助信息后，给求助者回复信息应答；回复的信息应答通常是针对求助信息的有效措施或者能够为求助者提供帮助的信息。应答信息发送后，平台自动将应答者的个人信息(包括姓名、性别、电话号码等)、应答信息本文或图片、应答者的地理位置和直线距离也发送到平台上，以便供求助者可以综述判断选择哪些应答者进入对话，以利于求助者的求助。
一对一会话模块513，用于求助者与应答者在平台上进行一对一的信息对话。求助者可同时与多位应答者之间分别进行一对一的对话，但应答者之间彼此看不到其他应答者的信息。同时，求助用户可以根据其他用户的应答消息按照其个人喜好确认选择一个应答用户进行一对一的交互对话，此时一对一会话模块513将所有应答用户的应答信息保存在后台数据库里，以供求助者任意和随意选择。当求助者选定某一位应答用户提供的帮助，其他应答用户将收到拒绝消息。但如果求助用户放弃其所选应答用户的帮助时，还可以转入与下一个应答用户进行一对一的交互对话，并决定是否需要他提供的帮助。
日常紧急求助模块510具体用于人们在日常生活中所面临的各种紧急状况，如从电影院出来，遇到下大雨需要借或买雨伞，期待附近的好心人或卖伞的人能送过来；走在大街上急找公共厕所，需要附近熟悉地形的人告知公共厕所的位置或方位；为救治某个重症危急病人，医院在平台上发出急求献血的信息，需找同血型的献血者；诸如此类例子等等。如图2所示，具体实现时，其主要用于：
1)用户(以下称求助用户)通过点击移动终端上系统的“日常紧急求助”功能，将所急需发送的求助信息本文、图片和视频等通过平台发布，平台自动将求助者的个人信息(包括姓名、性别、手机号码、电子邮箱等)和所处的地理位置等也显示出来，平台将自动找附近的人，并将所紧急求助的信息、图片和视频发送出去；
2)该系统平台将产生多对一的应答响应，即求助用户将收到多个不同用户 (此处称为帮助者)发来的应答信息，应答信息包括：帮助者的个人信息(包括姓名、性别、电话号码等)、应答信息本文或图片、所处地理位置、距离等，求助用户可同时与多个帮助者进行交互信息对话；
3)当求助用户按照其个性喜爱确认选择其中一款适合于其紧急需求的帮助时，系统将进入一对一的交互对话；
4)一旦求助用户确认由该帮助者提供帮助，系统将自动向其余的回应者发出礼貌信息“已找到帮助者，谢谢！”；
5)但如果求助用户放弃该帮助者的帮助，则其可转入与下一个帮助用户进行一对一的交互对话；
6)重复3)、4)、5)，直到求助用户最终确认某一位帮助者或最终无法寻找到任何一位帮助者为止；
7)如果求助用户最终无法寻找到任何一位帮助者，则其可重新点击该功能进行以上相同的操作。
(3)预警信息收发模块520
该模块用于风险信息的发布、查询、接收、对话以及建立关注该风险信息的用户之间多对多会话,可实现平台上所有关注该风险信息参与者相互之间的多对多交互会话；
其具体包括：
预警信息发布模块521，用于用户通过平台发布风险预警信息，所述风险预警信息通过平台发布后显示出来供其他用户查看或者查询；用户将身边发现的风险脆弱点、风险暴露点以及各种风险事件用手机拍照或拍摄下来，将图片或视频在APP平台上发送，可输入文字性描述说明，系统平台自动将风险或事故现场的地理位置发送出去，以提醒平台上用户的注意；
风险信息接收模块522，用于用户在平台上接收来自其他用户发布的风险信息和预警信息；
风险信息查询模块523，用于平台上所有用户查询已发布的风险预警信息；通过查询功能可以获取风险预警信息，可浏览和阅读，以提前获知所需了解的周边或指定地点或位置的风险状况，进而可提前做好风险的防范和应对准备；
多对多会话模块524，用于针对风险预警信息建立多对多的交互会话。关注者可对发布者发布的信息相互之间(包括发布者在内)可以进行多对多的交互会 话，以对风险预警信息进行讨论或深入了解。
风险等级分类模块525将用户发布的风险分为：“极端风险”、“高风险”、“中风险”、“低风险”四个等级。当用户遇到风险事件在平台上发布时，系统平台自动利用风险等级分类模块525对风险信息进行等级分类(四个等级)，进而进行风险识别和度量，然后根据识别风险的大小进行预警，发布预警信息。后台数据库存贮的风险等级分类和风险度量值如下：
Figure PCTCN2018073419-appb-000001
当用户发布风险信息时，系统平台自动访问后台数据库，根据用户对风险事件的风险程度描述来进行相应预警。
如图4所示，预警信息收发模块520主要应用的场景如下：
1)在日常生活中，人们发现风险脆弱点或风险暴露点，可通过预警信息收发模块520中的预警信息发布模块521，将身边发现的风险脆弱点、风险暴露点或遇到的各种风险事件以及各种道路的设障点、中断处(人为设置障碍或塌方、路陷引起的中断等)等用手机拍照或拍摄下来，将描述文本、图片或视频向系统平台上发送，可以单一性地输入文字性描述说明在平台上发送，也可以在发送文字性描述说明时，同时发送拍摄到的图片和视频；与此同时，系统平台还将信息发布者的地理位置自动发送出去，以提醒周边的人或将要路过的人的注意。此外，系统平台上的用户可针对某个发出的“风险信息”利用多对多会话524进行相互之间(包括发布者)的多对多信息互动，以了解风险情况，或对风险疑点进行探讨。2)用户可通过风险信息接收模块522中的信息接收功能在平台上接收来自 其他用户发布的风险信息和预警信息。
3)用户可通过风险信息查询模块523中的信息查询功能，搜索周边或指定的地名、道路、建筑物、地名、旅游区、风景点或位置，可获取周边有哪些人发布过关于所查询对象的相关风险信息，以提前获知所需了解的周边或指定地点、道路、建筑物或位置的风险状况，进而可提前做好风险防范和应对的准备。比如，车辆面对前进的方向，司机只需搜索的所在地理位置，输入前进方向目的地，就可在系统平台中获取从所在地到目的地整条线路的风险报告信息，以选择到达目的地最安全和最便捷的线路，提高出行的安全性、便捷性及可达性。
在该功能中，风险预警信息的主动获取，可以基于LBS查询周边功能，用户可以搜索自己所处位置周边的人与事，从而可以知道有哪些人在自己周围，可以构建用户的朋友关系；也可以知道有哪些人在自己周围发布过哪些预警信息，这样就可以知道自己所处位置周围可能存在有哪些风险信息，以提前知晓风险情况，可以提前做出风险应对措施；还可以对关注地点、指定地名、行驶道路、目标建筑物或目的地等进行风险信息查询。
另外，用户也可以搜索指定位置周边的人与事。用户可以查询到指定位置附近有哪些人在该位置及周边发布过哪些预警或警告信息。比如某用户要去到某个场域，事先通过搜索该场域，就可以获取其他人发布过的该场域及周边的风险警告信息，以提前知晓该场域潜在的风险状况，以便预先做好心理和物理上的风险应对准备，或改变日程或行程。
4)风险等级分类模块525将用户发布的风险预警信息进行风险等级分类，一共分为：“极端风险”、“高风险”、“中风险”、“低风险”四个风险等级，分类后的风险预警信息附加风险等级，通过进行风险识别和度量，再通过平台发布出来。这样，当用户遇到风险事件在平台上发布时，系统平台自动对风险信息进行等级分类(四个等级)，然后根据识别风险的大小进行预警，发布预警信息。后台数据库存贮的风险等级分类和风险度量值如下：
Figure PCTCN2018073419-appb-000002
Figure PCTCN2018073419-appb-000003
当用户发布风险信息时，系统平台自动访问后台数据库，根据用户对风险事件的风险程度描述进行风险分类和相应预警。
(4)风险紧急求助求救模块530
该模块用于用户在遇到极端风险事件时的紧急应对和紧急求助求救信息发送，包括用户所在位置自动发送到应急目的地(应急救援部门、家庭群组或密友群组)；既可将风险情景进行描述进行一键求救，亦可通过平台一键触屏求救(将该功能称为“一键触警”)，将风险求救信息和所在位置发送到应急救援部门、家庭群组或密友群组。其具体包括：
一键信息求救模块531，用于输入紧急风险信息后通过一键按键发送紧急风险信息、个人信息定位到目标救援系统和预设的联系群组中；
一键触警模块532，用于通过一键按键发送用户的个人信息和地理位置信息定位到目标救援系统和预设的联系群组中。
一键按键包括用于连接到各个应急救援部门的110报警系统按键、120医疗救护系统按键、122交通事故系统按键、119火警系统按键以及用于连接到特定联系人移动终端的群组按键。对应地，应急救援通讯工具包括110报警电话和短信平台、120急救电话和短信平台、122交通事故报警电话和短信平台、119火警报警电话和短信平台。
风险紧急求助求救模块530具体用于人们面临风险紧急状况急需紧急求援的情况，如：用户在外地旅游迷路、高山荒芜地掉队、地面塌陷掉下深坑里、掉下水井里或掉下无盖的沙井盖下等这样一类紧急风险状态。此时，一键信息求救模块531、一键触警模块532配套在风险紧急求助求救模块530中可以得到更好 的发挥，比如：比如遇到暴徒行凶、被人抢劫、被人劫持等，可直接点击110报警系统；当走在路上突然感到虚弱或晕倒在地，可直接点击120医疗救护系统；当在高速公路上开车遇到重大交通事故时，可直接点击122交通事故报警电话；当遇到大楼或房子着火时，可直接点击119火警系统等，以获得相关部门最及时的营救。如图3所示，具体实现时，该模块主要用于：
1)当用户(下称求救用户)面临紧急风险状况：可将所面临的风险环境、风险事件、风险对象等的风险情境进行拍照或摄像，然后将图片、视频等在系统平台上将发送，此时系统平台自动将求救用户的个人信息(姓名、住址、工作单位、手机等)及其地理位置(GPS实时定位，即把求救用户位置直接显示在地图中，并能显示求救用户发出求救信号后的运动轨迹。)等发送，求救用户还可以对风险信息进行文字编辑说明，通过风险事件的文字描述、图片或摄像向平台中的救援部门及其联系群组紧急呼救和求救，并等待系统平台中的回应；
2)在求救用户处于极端风险状态或万分危急的时候，可利用一键触警模块532中的110报警系统、120医疗救护系统、122交通事故系统、119火警系统。此时，系统平台自动基于外部定位方式(如GPS)和已设定的风险求救信息获取求救用户的地理位置信息，包括求救用户所在位置的地址、经度、纬度、地图网页地址链接(URL)，同时自动发送求救用户的个人信息(姓名、住址、工作单位、手机等)。
4)该模块还可以进一步包括信息或语音报送的功能在用户注册了个人信息后，系统平台就会有用户的详细个人信息，同时设置“紧急求救”关联人，可以随意输入多个“紧急求救”关联人。必选两种：第一种是输入家人的姓名、电话和身份证号码；第二种是一键触警求助系统110、医疗救护系统120、交通事故系统122、火警系统119。当用户发出求救行为时，系统自动以信息或语音向登记注册的家人发出救助信息；同时通过一键触警模块513报送用户的位置信息(GPS实时定位)和用户的个人信息，实现精确、高效辅助的救助效果。采用语音报送用户位置信息(注册用户还有一些个人信息)的优点是：一是可以避免因为用户不知道自己所处何处而使得救助无法实施，或者用户因为紧张或沟通能力存在障碍等无法说清位置的情况下，延误救助；二是直接精确位置信息的语音报送，缩短用户沟通时间，提高救助效率，达到一键求救的效果。
(5)数据统计汇总模块540，用于将平台上接收的所有信息进行大数据统 计、汇总和分析，供平台管理者查询和信息维护使用。
数据统计汇总模块具体包括：
数据统计模块541，用于平台自动对后台数据库中的大数据进行分类、统计和分析；
数据汇总模块542，用于平台自动对后台数据库中的大数据进行分类、汇总和分析。
数据统计汇总模块540利用根据移动终端的信息发送、接收以及对话等进行大数据的统计和汇总，可对用户大数据进行研判、分析和挖掘。

Claims (10)

  1. 一种基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，包括：
    日常紧急求助模块，用于求助者通过平台向其他用户发送求助信息，以及，通过平台获取其他用户的应答，建立求助者与应答用户之间的一对一应答会话；
    预警信息收发模块，用于风险信息的发布、查询、接收、对话以及建立关注该风险信息的用户之间多对多会话；
    风险紧急-求救模块，用于用户在遇到极端风险事件时的紧急应对和紧急求-救时将风险求救信息一键点击发送到预设的联系群组中。
  2. 根据权利要求1所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，所述求助信息包括用户的个人信息、用户所处的地理位置和求助内容，应答对话的信息至少包括应答用户的个人信息、应答信息文本内容、应答用户所处地理位置以及应答用户与用户的距离信息。
  3. 根据权利要求1所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，日常紧急求助模块包括：
    求助信息发送模块，用于求助者通过平台向平台上其他用户发送求助信息，并自动发送求助者的地理位置；
    应答信息模块，用于平台上的用户看到求助信息后，给求助者回复信息应答；
    一对一会话模块，用于求助者与应答者在平台上进行一对一的信息对话。
  4. 根据权利要求1所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，预警信息收发模块包括：
    预警信息发布模块，用于用户通过平台发布风险预警信息，所述风险预警信息通过平台发布后显示出来供其他用户查看或者查询；
    风险信息接收模块，用于用户在平台上接收来自其他用户发布的风险信息和系统平台相应发布的风险预警信息；
    风险信息查询模块，用于平台上所有用户查询已发布的风险预警信息；
    多对多会话模块，用于针对风险预警信息建立多对多的交互会话。
  5. 根据权利要求4所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，预警信息收发模块还包括：
    风险等级分类模块，用于将用户发布的风险预警信息进行风险等级分类，分 类后的风险预警信息附加风险等级再通过平台发布出来。
  6. 根据权利要求4所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，所述风险预警信息包括风险事件的图片和/或视频、风险事件的文字性描述、以及风险事件的地理位置。
  7. 根据权利要求1所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，风险紧急求助求救模块包括：
    一键信息求救模块，用于输入紧急风险信息后通过一键按键发送紧急风险信息和个人信息定位到目标救援系统和预设的联系群组中；
    一键触警求救模块，用于通过一键按键的操作达到一键求救的效果，把紧急求救信息即用户的个人信息和地理位置信息定位发送到目标救援系统和预设的联系群组中。
  8. 根据权利要求7所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，所述一键按键包括用于连接到各个报警系统的110报警系统按键、120医疗救护系统按键、122交通事故系统按键、119火警系统按键以及用于连接到特定联系人移动终端的群组按键。
  9. 根据权利要求1-8任一项所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，所述平台还包括数据统计汇总模块，用于将平台上接收的所有信息进行大数据统计、汇总和分析，供平台管理者查询和信息维护使用。
  10. 根据权利要求9所述的基于移动终端的紧急求助、风险预警与一键求救平台，其特征在于，所述数据统计汇总模块具体包括：
    数据统计模块，用于平台自动对后台数据库中的大数据进行分类、统计和分析；
    数据汇总模块，用于平台自动对后台数据库中的大数据进行分类、汇总和分析。
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