WO2018131814A1 - Delivery person recommendation method using big data analysis - Google Patents

Delivery person recommendation method using big data analysis Download PDF

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Publication number
WO2018131814A1
WO2018131814A1 PCT/KR2017/015002 KR2017015002W WO2018131814A1 WO 2018131814 A1 WO2018131814 A1 WO 2018131814A1 KR 2017015002 W KR2017015002 W KR 2017015002W WO 2018131814 A1 WO2018131814 A1 WO 2018131814A1
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Prior art keywords
delivery
shipper
client
shipment
carrier
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PCT/KR2017/015002
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French (fr)
Korean (ko)
Inventor
조준우
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주식회사 투엔
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Priority claimed from KR1020170103459A external-priority patent/KR101980688B1/en
Application filed by 주식회사 투엔 filed Critical 주식회사 투엔
Publication of WO2018131814A1 publication Critical patent/WO2018131814A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/04Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the present invention relates to a method of recommending a carrier that leads the client and the shipper through a web or mobile program provided by a delivery brokerage service, and more particularly, a delivery intermediary that brokers a shipper who delivers goods between the client and the recipient.
  • the present invention relates to a method of recommending a carrier through big data analysis that selects a carrier suitable for a client's propensity and a kind of a delivery product to a client, and matches each other when the client selects a recommended carrier.
  • a delivery service includes a freight, a courier service, and a quick service. Since a courier service is designated by a region, a client can select a delivery company, but cannot select a courier. In addition, since the courier company is also assigned to the area in charge, regardless of the type of delivery goods, all of the delivery items classified in the region has a mandatory force must be delivered by the person in the region.
  • a delivery system such as cargo or quick service receives a request from a call center, delivers the received information to a terminal linked between the call center and the shipper, and takes over the client's goods among the deliverers who have received the delivery.
  • the carrier best suited for receiving is operated by a delivery service.
  • Korean Patent Application Publication No. 10-2016-0012537 "Delivery Order Provision Method" has been published. Only those requests matching the movement route to the destination among the registered delivery requests are processed and transmitted to the shipper terminal, and the shipper selects one of the requests registered in the terminal and includes it on the corresponding route. It is configured to identify all other requests made so that the shipper can easily receive all the delivery requests along the route of their choice.
  • Korean Patent Application Publication No. 10-2009-0056213 discloses a "real-time delivery system using a user shipper", and the prior art has a rating among users subscribed to a delivery system provided by a company through web or mobile. It provides the technology to pay the superior user according to the defined profit structure when directing the goods or on behalf of other clients.
  • the above prior arts can improve the quality of the delivery service by facilitating the delivery conditions of the shippers who will deliver the shipments, but are not technologies that consider the clients who actually pay the price and request the valuable goods. Therefore, it is very natural that the client should trust the delivery service and develop a delivery service that can repay the trust.
  • the present invention was created in order to more actively solve the above problems, by analyzing and selecting a suitable carrier according to the propensity of the client and the type of delivery, by recommending to the client to select the carrier, the client delivers
  • the challenge is to provide a method of recommending a carrier that is suitable for the client and the propensity of the package to induce the improvement of trust in the brokerage service and to enjoy the benefits of the delivery service based on the trust.
  • the shipper recommendation method through big data analysis for achieving the above technical problem, (a) a shipment including the size, quantity, weight, delivery origin and delivery destination of the shipment from the client; Receiving information; (b) selecting a shipper based on the shipment information; (c) providing the client with a list of carriers including the selected carriers; And (d) determining a shipper by receiving a selection input of the client from the list of shippers.
  • Shipper recommendation method through big data analysis after analyzing the size, quantity, weight of the shipment received by the client to determine the propensity of the shipment, the carriers registered in the delivery brokerage service Carrier first screening step (S10) for selecting the carriers having the propensity and appropriate information of the shipment; and analyzes the origin, destination, and delivery time of the shipment to determine the delivery information of the shipment, and then the first selected delivery Shipper second sorting step (S20) for selecting a carrier having the delivery information and the appropriate information of the shipment among the persons; and After sorting and listing the different shippers matching the information from the similar shippers, and deliver the sorted list of shippers to the client, the carrier matching step for the client to select the shipper (S30); It is characterized by recommending a suitable carrier to the client.
  • the client when the client requests goods to be delivered to a delivery brokerage service, the client is not a method in which the delivery broker service manager inputs an arbitrary shipper closest to the client's waiting area.
  • the delivery broker service manager inputs an arbitrary shipper closest to the client's waiting area.
  • FIG. 1 is a flowchart illustrating a delivery method recommendation method through big data analysis according to an exemplary embodiment of the present invention.
  • FIG. 2 is a flowchart illustrating an example of a method of selecting a carrier illustrated in FIG. 1.
  • FIG. 3 is a flowchart illustrating a delivery method recommendation method through big data analysis according to another exemplary embodiment of the present invention.
  • the present invention relates to a method for recommending a shipper leading a client and a shipper through a web or mobile program provided by a delivery brokerage service.
  • the delivery brokerage service which brokers the shipper who delivers the goods between the client and the recipient, selects a carrier that is suitable for the client's inclination and the type of package, and then recommends the client to the client. Please note that it is about the method of recommending the shipper through big data analysis.
  • the present invention securely delivers the shipment requested by the client to the recipient, as well as selecting at least one carrier suitable for the client's disposition and the type of the shipment, and directly selecting the selected carriers at the client's judgment.
  • the purpose is to induce the client to increase the trust in the delivery service and to enjoy the benefits of the delivery service based on the improved trust.
  • the shipper in the present invention includes a member who has been granted authority related to shipping among the general persons who have subscribed to the delivery brokerage service, in addition to the staff in charge of the delivery service of the delivery company.
  • the current alternative delivery service is mainly for the client to visit the shipping company, pay the amount, and register the shipping address.
  • the shipping agent takes over the delivery and performs the shipping business, and the client visits the shipping company by phone.
  • the local representative of the client visits the client to take over the shipment, and the local representative of the client delivers the shipment to the person in charge of the delivery so that the delivery is performed.
  • the above delivery service is designated by the courier to be in charge of each region, the regional coordinator must deliver all the goods in the area, the client was also forced to ask the shipper who wants to deliver the valuable goods.
  • the present invention analyzes the delivery of the client and selects the carriers according to the propensity of the analyzed package, and then delivers the information of the selected carriers to the client, the client directly selects the carriers according to the characteristics of the shipment and the client. It is a method of providing a delivery brokerage service to improve the reliability and delivery business of the delivery service.
  • the system for providing a delivery brokerage service includes a server and a client terminal of a client and a shipper connected to the server through a communication network.
  • the server is connected to the user terminal of the client and the user terminal of the shipper through a communication network, receives the carrier information from the shipper's user terminal, provides it to the client terminal of the client, and matches the client and the shipper according to the client's selection. It is characterized in that to control the overall process of the delivery brokerage service, such as.
  • the client terminal of the client and the sender means a communication terminal that can use the terminal application in a wired / wireless communication environment.
  • the user terminal may be a portable terminal of the user.
  • the portable terminal is not limited to a smart phone and may be borrowed without limitation for a terminal capable of mounting a terminal application.
  • the communication network serves to connect the server and the user terminals. That is, the communication network refers to a communication network that provides a connection path for transmitting and receiving data after the user terminals access the server.
  • the communication network may be a wired network such as local area networks (LANs), wide area networks (WANs), metropolitan area networks (MANs), integrated service digital networks (ISDNs), or wireless networks such as wireless LANs, CDMA, Bluetooth, and satellite communications. It may encompass, but the scope of the present invention is not limited thereto.
  • FIG. 1 is a flowchart illustrating a delivery method recommendation method through big data analysis according to an exemplary embodiment of the present invention.
  • a server obtains delivery information from a user terminal of a client (S110).
  • the shipment information may be information including the size, quantity, weight, delivery origin and delivery destination of the shipment.
  • the server selects the delivery person based on the delivery information (S120).
  • the server may determine the propensity of the shipment based on the shipment information, and select the shipper based on the propensity of the shipment.
  • the server may select a shipper in consideration of a delivery origin and a delivery destination included in the shipment information, and a delivery route of the shipper. Details thereof will be described later with reference to FIG. 2.
  • the server provides a list of shippers including the selected shipper to the client terminal of the client (S130).
  • the server receives the selection input of the client for the delivery list and determines the delivery address (S140).
  • the server may periodically obtain location information of the shipper and provide it to the client.
  • the present invention allows the client to periodically check the location of the shipper being delivered, thereby enabling the client to easily check the delivery progress.
  • the server may store the history information that the client has requested in the past, and provide the client with the list of the requested senders based on the history information.
  • the present invention can be made to the request to the carrier used in the past, while checking the carrier history that the client requested in the past.
  • FIG. 2 is a flowchart illustrating an example of a method of selecting a carrier illustrated in FIG. 1.
  • the server selects a shipper using a ship's movement path, a ship origin, and a ship destination.
  • the server may extract waypoints from the delivery route of the shipper (S210).
  • the movement path may include at least one of a carrier's periodic movement path and a predetermined movement path.
  • the periodic movement path may be a movement path generated by periodically obtaining location information from a shipper's user terminal, or may be a movement path generated based on location information previously input by the shipper.
  • the predetermined movement route may be a movement route generated by the shipper based on location information input by the shipper.
  • the waypoint is a point that the shipper must pass through for the shipper's own schedule, and may be determined by inputting directly from the shipper.
  • the server may calculate a first path connecting two consecutive waypoints among the waypoints (S220).
  • the waypoint at step S220 may include the current location.
  • the first route may be a route when the shipper moves without delivery.
  • the first path may be A-B1 or B1-B2.
  • the server may calculate a second route connecting the first waypoint, the delivery origin, the delivery destination, and the second waypoint (S230).
  • the second path may be a path when the shipper performs delivery.
  • the delivery route of the shipper is the current location (A)-the first waypoint (B1)-the second waypoint (B2), and the delivery origin is C1 and the delivery destination is C2, the second route is A-C1-C2. -B1 or B1-C1-C2-B2.
  • the server may calculate the above paths using three or more waypoints.
  • the delivery route of the shipper is the current location (A)-the first waypoint (B1)-the second waypoint (B2), and the delivery origin is C1 and the delivery destination is C2, the first route is A-B1-B2.
  • the second path may be A-C1-B1-C2-B2.
  • the server may compare the estimated time required for the shipper to move along the first path and the second path (S240).
  • the server may compare the time required for the two paths when the shipper does not perform delivery and when the delivery is performed.
  • the server may select the shipper based on whether the difference between the estimated times falls within a preset reference time range (S250).
  • the reference time may vary depending on whether the domestic short-range delivery, domestic long-distance delivery or overseas delivery.
  • the reference time may be one hour for domestic short-range delivery, four hours for domestic long-distance delivery, or twelve hours for overseas delivery. Examples of the reference time are not limited to the above-described examples.
  • the server may select the carriers that the difference between the time along the first route and the time along the second route is less than one hour.
  • the present invention can select a carrier that can carry out the delivery while passing all the waypoints of the destination without significantly changing the route of the shipper's existing route or the route to move forward. have.
  • FIG. 3 is a flowchart illustrating a delivery method recommendation method through big data analysis according to another exemplary embodiment of the present invention.
  • FIG. 3 is a flowchart sequentially illustrating a process in which delivery is performed by subdividing a process of selecting a delivery person by a client step by step.
  • the method for recommending a shipper suitable for the type of delivery and the propensity of the client is carried out in the following steps.
  • step S10 and step S20 may be performed at the same time.
  • the delivery brokerage service manager identifies the type, size, shape, weight, and quantity of the shipment and registers it in the database.
  • There is an Internet access registration where a client directly registers a type, size, shape, weight, quantity, etc. of a package on a web or mobile through an application provided by a delivery brokerage service and registers it in a database.
  • the delivery brokerage service selects the best carrier to deliver the client's shipments based on the information of the shippers registered in the database.
  • the information on the shippers registered in the delivery brokerage database here is based on the shipper's primary location, the type of vehicle the shipper has, the type of shipper preferred, the date and time the shipper can deliver and the shipper's delivery. After that, customer satisfaction is collected and the above information is collected in the following steps.
  • the above information of the shipper is the carrier movement path pattern analysis step (S11), the carrier vehicle holding step (S12), the shipper preferred delivery step (S13), the shipper business hours step (S14) and
  • the shipper satisfaction grasp step S15 may be sequentially stored and stored in a database.
  • steps S11 to S15 may not be performed sequentially, and some of them may be performed at the same time.
  • the shipper movement path pattern analysis step (S11) is to classify the route by classifying the delivery staff of the shipping specialists affiliated with the delivery brokerage service of the present invention, and the shipping members who are authorized to perform the shipping business among the members subscribed to the delivery brokerage service. Figure out.
  • a shipping specialist of a shipping company it identifies and stores the person in charge in the database in the same way as a normal shipping system.
  • the database identifies the shipping members who regularly go on a trip or regularly move to a designated area.
  • the route pattern is analyzed by storing the information in the future, if the destination information received by the client is the same as the route of the shipper, it is determined whether the package can be delivered to the shippers included in the route, By providing a list of available carriers to the client, the client selects a carrier that meets the client's disposition from the corresponding carrier and entrusts the client with the delivery request.
  • the shipper movement path pattern analysis step (S11) is a long-distance delivery when there is a delivery member who travels to an interregional region or a country between countries, and the delivery member is determined to deliver a shipment requested by the client.
  • the service is realized, and the delivery brokerage service can provide the delivery service to the client without wasting extra manpower, and the delivery member can take a separate profit because the delivery member only needs to deliver the goods in the planned trip anyway. There is.
  • Carrier vehicle holding step (S12) is a process of identifying the means of transportation owned by the carrier, the optimal transportation means in consideration of the type, distance, weight and desired delivery time of the goods received by the client in the delivery brokerage service The purpose is to find a carrier that has
  • the shipper's vehicle may be provided by the courier if the courier is a courier, providing all information about the courier, or by courier registering directly with the courier service. In the case of membership, information can be obtained by inputting possession of transport resources and types of transport resources.
  • the reason for identifying the shipper's vehicle is that the client has received information such as the type, distance, weight, and desired delivery time of the package received by the intermediary service, and then the shipper who has the appropriate transportation resources for the case. Recommended for.
  • a carrier who owns a motorcycle or uses public transportation such as subway or bus.
  • a carrier with a taxi, express bus, or own vehicle to the client, and if it is close to a local street, go by bicycle, motorcycle or foot. Recommend the possible shipper to the client.
  • the client adds the transport resources desired by the client. Provided for selection.
  • step S13 of identifying preferred shippers there are obviously some shippers who have a dissatisfaction with the shipment because there are various types of shipments requested by the client. It is intended to prevent the situation in which the shipper rejects the client's delivery after matching between the client and the shipper, such as the reason that a carrier with an animal allergy cannot deliver the animal. Purpose.
  • the method of determining the above-mentioned shipper's preferred delivery method is the same as the shipper's vehicle holding step (S12), in the case of a shipping company's shipping agent, the method in which the corresponding company is provided with all the information about the shipping agent or the delivery person directly delivers
  • There is a method of registering in a brokerage service and in the case of a shipping member of a delivery brokerage service, a method of obtaining information by inputting at least one type of a preferred delivery product at the time of membership registration.
  • the shipper business time grasp step (S14) is for the purpose of identifying a shipper that can deliver the delivery requested by the client at the time the client wants.
  • the delivery brokerage service may be delivered.
  • the above shipping member enters the time that can be delivered when signing up for a brokerage service, and stores it in the database.However, if the client selects a shipper and attempts matching, the shipper sends a text or alarm to the selected shipper to send the shipper the delivery date Encourage them to know if they can be delivered in time.
  • the shipper satisfaction grasping step (S15) not only induces the shipper to carry out the delivery more safely and kindly, but also allows the client to freely select the shipper and induces the selected shipper to be trusted. For the purpose.
  • Said shipper satisfaction grasping step (S15) is calculated by the client and the recipient by the five-point method, respectively, and calculates and displays the average value.
  • the evaluation criteria in the case of the client, evaluate the sender's kindness, negotiation time with the client after matching, total time delivered after receiving the goods, and the recipient evaluates the sender's kindness, delivery time, and condition of the package.
  • the information of the shipper is periodically updated to deliver more accurate shipper information to the client.
  • the shipper primary screening step (S10) selects a carrier having information matching the type, size, shape, weight, quantity, etc. of the shipment received by the client based on the information of the carrier stored in the above manner. .
  • the client of the delivery brokerage service receives the final destination of the registered goods registered at the time of receiving the shipment to the delivery brokerage service, and the date and time of the delivery service. Analyzing the carriers that match or deliver the above delivery information from the carriers stored in the, and the list of the analyzed carriers to recommend or recommend to the client.
  • Said shipper secondary screening step (S20) analyzes the origin and final destination of the shipment to determine the delivery distance distance step (S21) classified into neighborhood, region, and country, and determine the delivery date and time desired by the client Shipping destination identification step (S22) to determine the delivery route pattern analysis step (S11), the delivery destination identification step (S23) to determine whether there is a carrier corresponding to the analyzed distance of the carrier information acquired in the step (S11), and the desired delivery date Carrier search step (S24) to determine whether there is a suitable carrier for the destination and the shipper list classification step for classifying and categorizing the shippers with similar conditions from the perfect match among the searched carriers ( S25) is carried out in sequential coarse granular steps.
  • the delivery distance distance determining step (S21) is divided into short-range delivery in which delivery between neighborhoods is performed and long-distance delivery between regions or countries. In both short- and long-haul delivery, it is safer for the shipper to take over the shipment to the client, but it may be difficult to find a carrier with perfect travel conditions from the origin to the final destination, especially for long-distance delivery.
  • the moving route of the final destination at the starting point is segmented by section, and then a plurality of carriers included in the relevant section are participated in to make the delivery by the segmented section. It is configured to ensure that the shipment is safely delivered to the final destination.
  • the above carrier matching step (S30) is from the first carrier sorting step (S10) and the second carrier sorting step (S20) of the carriers selected from the carriers that perfectly match the information of the shipment requested by the client After the delivery information is classified and ordered in the order of similar shippers, the corresponding shipper list is provided to the client, and a matching carrier is selected by selecting a desired shipper from among the listed shippers.
  • the shipper matching step (S30) is largely composed of a carrier list providing step (S31), a carrier selection step (S32), an additional carrier selection step (S33), and a carrier contact step (S34).
  • the above step of providing the carrier list (S31) is the first carrier sorting step (S10) and the second person sorting step (S20), among the carriers selected from the shipper that matches the information of the shipment received by the client most Differentiated sequentially in a similar order from sequentially provided to the client.
  • the above list of carriers reveals the shipper's information, including a check area to select the carrier, the carrier's name or nickname, the carrier's transport resources, the carrier's current delivery status, the carrier's current location, and satisfaction with the delivery rating. The client is then encouraged to use the information to select the desired carrier.
  • the carrier selection step (S32) is a step of selecting a client from one or more of the carriers in the above list of carriers, when the transport resources of the selected carrier may be additionally selected by the client the desired transport resources.
  • the above additional carrier selection step (S33) is for the purpose of determining the delivery intention to the next selected carrier sequentially when the selected carrier rejects the delivery according to circumstances, and when there are no carriers from the origin to the final destination.
  • the purpose is to additionally select a carrier to perform relay delivery for each section.
  • step S34 of the shipper when the client selects a carrier that is determined to be the most suitable and attempts matching with the shipper, a telephone connection is immediately attempted with the shipper or the contact information of the shipper is disclosed.
  • the client can make a one-to-one opinion with the shipper, and can identify clear delivery information and the location of the client's contact.
  • the client delivers
  • the delivery brokerage service manager selects the shipper who meets the desired conditions and closes the transaction rather than injecting any random shipper closest to the client's waiting area. This can improve the client's reliability and ensure safe and fast delivery.
  • One embodiment of the present invention can also be implemented in the form of a recording medium containing instructions executable by a computer, such as a program module executed by the computer.
  • Computer readable recording media can be any available media that can be accessed by a computer and includes both volatile and nonvolatile media, removable and non-removable media.
  • the computer readable recording medium may include a computer storage medium.
  • Computer storage media includes both volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data.
  • the present invention analyzes and selects a carrier suitable for a client's propensity and type of a delivery product, and then recommends a client to select a carrier, thereby inducing a client to improve trust in a delivery intermediary service, and delivering on the basis of trust.
  • a method for providing a recommendation method for a client and a propensity for a delivery product so that a user can easily enjoy the benefits of the service there is industrial availability.

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Abstract

A delivery person recommendation method using big data analysis, according to one embodiment of the present invention, comprises the steps of: (a) receiving, from a client, delivery goods information including size, quantity, weight, delivery start point, and delivery destination of delivery goods; (b) sorting delivery persons on the basis of the delivery goods information; (c) providing, to the client, a delivery person list including the sorted delivery persons; and (d) receiving an input of the client selection and determining a delivery person from the delivery person list.

Description

빅 데이터 분석을 통한 배송인 추천방법How to recommend shippers through big data analysis
본 발명은 배송 중개 서비스가 제공하는 웹 또는 모바일 프로그램을 통해 의뢰인과 배송인을 연결 주도하는 배송인 추천방법에 관한 것으로, 더욱 상세하게는 의뢰인과 수령인 간에 물품을 배송하는 배송인을 중개하는 배송 중개 서비스에서 의뢰인의 성향과 배송품의 종류에 적합한 배송인을 선별하여 의뢰인에게 추천하고, 추천한 배송인을 의뢰인이 선택하면 서로 매칭시켜주는 빅 데이터 분석을 통한 배송인 추천방법에 관한 것이다.The present invention relates to a method of recommending a carrier that leads the client and the shipper through a web or mobile program provided by a delivery brokerage service, and more particularly, a delivery intermediary that brokers a shipper who delivers goods between the client and the recipient. The present invention relates to a method of recommending a carrier through big data analysis that selects a carrier suitable for a client's propensity and a kind of a delivery product to a client, and matches each other when the client selects a recommended carrier.
최근 들어, 홈쇼핑이 보편화 되면서 자연스레 화물, 택배, 퀵서비스 등과 같은 배송 서비스가 전문화되었다. 배송 서비스 업체가 증가하고 보다 전문화되면서 배송 시스템이 체계적으로 발전하여 현재의 배송 시스템이 제공되고 있다.Recently, as home shopping is becoming more common, delivery services such as freight, courier service, and quick service have become specialized. As delivery service providers increase and become more specialized, the delivery system is systematically developed, and the present delivery system is provided.
예컨대 배송 서비스란, 화물, 택배, 퀵서비스 등이 있으며, 택배 서비스는 지역별로 담당자가 지정되어 있기 때문에 의뢰인이 배송 업체를 선택할 수는 있으나 배송인을 선택할 수는 없다. 또한, 택배 업체의 배송인도 담당 지역이 지정되어 있으므로, 배송 물품의 종류를 막론하고 해당 지역으로 분류된 배송 물품은 모두 해당 지역의 담당자가 배송해야되는 강제성이 있다.For example, a delivery service includes a freight, a courier service, and a quick service. Since a courier service is designated by a region, a client can select a delivery company, but cannot select a courier. In addition, since the courier company is also assigned to the area in charge, regardless of the type of delivery goods, all of the delivery items classified in the region has a mandatory force must be delivered by the person in the region.
반면, 화물이나 퀵서비스 등의 배송 시스템은 콜센터에서 의뢰를 접수받은 뒤, 콜센터와 배송인들 간에 연동된 단말기로 해당 접수 내용을 전달하고, 해당 배송 내용을 전달받은 배송인들 중 의뢰인의 물품을 인계받기에 가장 적합한 배송인이 배송 서비스를 실시하는 방식으로 운용된다.On the other hand, a delivery system such as cargo or quick service receives a request from a call center, delivers the received information to a terminal linked between the call center and the shipper, and takes over the client's goods among the deliverers who have received the delivery. The carrier best suited for receiving is operated by a delivery service.
특히, 화물이나 퀵서비스 등의 배송 시스템에 따른 수입은 배송인이 실시한 배송성사 건수에 따라 계산되기 때문에, 배송인들 중 의뢰인의 물품을 인계받기에 적합하지 않는 배송인도 수입을 위해 무리한 매칭이 시도되고 있으며, 한 번에 다수의 배송 건수를 해결하려다 보니 잦은 배송 오류가 발생하기도 한다.In particular, since income from the delivery system, such as cargo or quick service, is calculated according to the number of successful deliveries performed by the shipper, unreasonable matching is attempted for the importer who is not suitable to take over the client's goods. In addition, attempting to resolve a large number of deliveries at once can result in frequent delivery errors.
위와 같은 이유로 배송 서비스의 만족도를 향상하기 위해 다양한 노력이 진행되고 있으며, 일례로 대한민국공개특허 제10-2016-0012537호 "배송오더 제공 방법"이 게재되어 있으며, 위 종래기술은 콜센터의 메인서버에 등록된 배송 의뢰건 중 목적지까지의 이동경로가 일치하는 의뢰건들만 서로 연계되도록 데이터 처리하여 배송인 단말기에 전송하고, 배송인은 단말기에 등록된 의뢰건 중 하나를 임의로 선택하면 해당 경로 상에 포함된 다른 의뢰건들을 모두 확인할 수 있도록 구성하여 배송인이 간편하게 자신이 선택한 경로 상의 모든 배송 의뢰건을 접수할 수 있는 기술을 제공한다.Various efforts have been made to improve the satisfaction of the delivery service for the same reason as described above. For example, Korean Patent Application Publication No. 10-2016-0012537 "Delivery Order Provision Method" has been published. Only those requests matching the movement route to the destination among the registered delivery requests are processed and transmitted to the shipper terminal, and the shipper selects one of the requests registered in the terminal and includes it on the corresponding route. It is configured to identify all other requests made so that the shipper can easily receive all the delivery requests along the route of their choice.
다른 일례로 대한민국공개특허 제10-2009-0056213호 "사용자 배송인을 이용한 실시간 배송 시스템"이 게재되어 있으며, 위 종래기술은 웹 또는 모바일을 통해 업체에서 제공하는 배송 시스템에 가입된 사용자 중 등급이 우수한 사용자에게 배송인 권한을 부여하여 본인 물품의 직거래 또는 다른 의뢰인의 물품을 대리 배송할 시 정해진 수익구조에 따라 금전적인 혜택을 지급하는 기술을 제공한다.In another example, Korean Patent Application Publication No. 10-2009-0056213 discloses a "real-time delivery system using a user shipper", and the prior art has a rating among users subscribed to a delivery system provided by a company through web or mobile. It provides the technology to pay the superior user according to the defined profit structure when directing the goods or on behalf of other clients.
위의 종래 기술들은 배송품을 배송할 배송인들의 배송 여건을 수월하게 함으로써, 배송 서비스의 질을 향상시킬 수는 있으나, 실질적으로 금액을 지불하고, 소중한 물품을 의뢰하는 의뢰인이 배려된 기술은 아니다. 때문에 의뢰인이 배송 서비스를 보다 신뢰하고, 신뢰에 보답할 수 있는 배송 서비스가 개발되어야 함은 매우 당연한 일이며, 시급히 이루어져야할 기술사상이다.The above prior arts can improve the quality of the delivery service by facilitating the delivery conditions of the shippers who will deliver the shipments, but are not technologies that consider the clients who actually pay the price and request the valuable goods. Therefore, it is very natural that the client should trust the delivery service and develop a delivery service that can repay the trust.
본 발명은 위의 제반 문제점을 보다 적극적으로 해소하기 위하여 창출된 것으로, 의뢰인의 성향과 배송품의 종류에 알맞은 배송인을 분석하여 선별한 뒤, 의뢰인에게 추천하여 배송인을 선택하게 함으로써, 의뢰인이 배송 중개 서비스에 대한 신뢰향상을 유도하고, 신뢰를 바탕으로 배송 서비스의 혜택을 부담없이 누릴 수 있도록 의뢰인과 배송품의 성향에 적합한 배송인 추천방법을 제공하고자 하는 것이 해결과제이다.The present invention was created in order to more actively solve the above problems, by analyzing and selecting a suitable carrier according to the propensity of the client and the type of delivery, by recommending to the client to select the carrier, the client delivers The challenge is to provide a method of recommending a carrier that is suitable for the client and the propensity of the package to induce the improvement of trust in the brokerage service and to enjoy the benefits of the delivery service based on the trust.
상기와 같은 기술적 과제를 달성하기 위한 본 발명의 일 실시예에 따른 빅 데이터 분석을 통한 배송인 추천방법은, (a) 의뢰인으로부터 배송품의 크기, 수량, 무게, 배송 출발지 및 배송 도착지를 포함하는 배송품 정보를 입력 받는 단계; (b) 상기 배송품 정보에 기초하여 배송인을 선별하는 단계; (c) 상기 선별된 배송인이 포함된 배송인 목록을 상기 의뢰인에게 제공하는 단계; 및 (d) 상기 배송인 목록 중 상기 의뢰인의 선택 입력을 받아 배송인을 결정하는 단계;를 포함한다.The shipper recommendation method through big data analysis according to an embodiment of the present invention for achieving the above technical problem, (a) a shipment including the size, quantity, weight, delivery origin and delivery destination of the shipment from the client; Receiving information; (b) selecting a shipper based on the shipment information; (c) providing the client with a list of carriers including the selected carriers; And (d) determining a shipper by receiving a selection input of the client from the list of shippers.
본 발명의 다른 일 실시예에 따른 빅 데이터 분석을 통한 배송인 추천방법은, 의뢰인이 접수한 배송품의 크기, 수량, 무게를 분석하여 배송품의 성향을 파악한 뒤, 배송 중개 서비스에 등록된 배송인들 중 배송품의 성향과 적합한 정보를 갖는 배송인들을 선별하는 배송인 1차 선별 단계(S10);와, 배송품의 출발지, 도착지, 배송 시간을 분석하여 배송품의 배송 정보를 파악한 뒤, 1차 선별된 배송인들 중 배송품의 배송 정보와 적합한 정보를 갖는 배송인을 선별하는 배송인 2차 선별 단계(S20);와, 배송인의 1차 선별과 2차 선별을 통해 선별된 배송인 중 의뢰된 배송품의 정보와 일치한 배송인부터 유사한 배송인까지 차등 분류하여 목록화한 뒤, 분류된 배송인 목록을 의뢰인에게 전달하여 의뢰인이 배송인을 선택하게 하는 배송인 매칭 단계(S30);를 순차 거쳐 의뢰인에게 적합한 배송인을 추천하는 것을 특징으로 한다.Shipper recommendation method through big data analysis according to another embodiment of the present invention, after analyzing the size, quantity, weight of the shipment received by the client to determine the propensity of the shipment, the carriers registered in the delivery brokerage service Carrier first screening step (S10) for selecting the carriers having the propensity and appropriate information of the shipment; and analyzes the origin, destination, and delivery time of the shipment to determine the delivery information of the shipment, and then the first selected delivery Shipper second sorting step (S20) for selecting a carrier having the delivery information and the appropriate information of the shipment among the persons; and After sorting and listing the different shippers matching the information from the similar shippers, and deliver the sorted list of shippers to the client, the carrier matching step for the client to select the shipper (S30); It is characterized by recommending a suitable carrier to the client.
상술한 바와 같은 구성으로 이루어지는 본 발명에 의하면, 의뢰인이 배송하고자 하는 물품을 배송 중개 서비스에 의뢰시 배송 중개 서비스 관리자가 의뢰인의 대기지역에서 가장 가까운 임의의 배송인을 투입하는 방식이 아닌, 의뢰인이 직접 원하는 조건을 갖춘 배송인을 선택하여 거래를 성사하게 함으로써, 의뢰인의 신뢰도를 향상시킴은 물론, 배송품을 안전하고 빠르게 배송할 수 있는 효과가 있다.According to the present invention having the above-described configuration, when the client requests goods to be delivered to a delivery brokerage service, the client is not a method in which the delivery broker service manager inputs an arbitrary shipper closest to the client's waiting area. By selecting the shipper with the desired conditions to close the deal, the client's reliability is improved, and the delivery can be safely and quickly delivered.
도 1 은 본 발명의 일 실시예에 의한 빅 데이터 분석을 통한 배송인 추천 방법을 나타낸 동작 흐름도이다.1 is a flowchart illustrating a delivery method recommendation method through big data analysis according to an exemplary embodiment of the present invention.
도 2는 도 1 에 도시된 배송인을 선별하는 방법의 일 예를 나타낸 동작 흐름도이다.2 is a flowchart illustrating an example of a method of selecting a carrier illustrated in FIG. 1.
도 3은 본 발명의 다른 일 실시예에 의한 빅 데이터 분석을 통한 배송인 추천 방법을 나타낸 동작 흐름도이다.3 is a flowchart illustrating a delivery method recommendation method through big data analysis according to another exemplary embodiment of the present invention.
아래에서는 첨부한 도면을 참조하여 본 발명이 속하는 기술 분야에서 통상의 지식을 가진 자가 용이하게 실시할 수 있도록 본 발명의 실시예를 상세히 설명한다. 그러나 본 발명은 여러 가지 상이한 형태로 구현될 수 있으며 여기에서 설명하는 실시예에 한정되지 않는다. 그리고 도면에서 본 발명을 명확하게 설명하기 위해서 설명과 관계없는 부분은 생략하였으며, 명세서 전체를 통하여 유사한 부분에 대해서는 유사한 도면 부호를 붙였다.DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and like reference numerals designate like parts throughout the specification.
명세서 전체에서, 어떤 부분이 다른 부분과 "연결"되어 있다고 할 때, 이는 "직접적으로 연결"되어 있는 경우뿐 아니라, 그 중간에 다른 소자를 사이에 두고 "전기적으로 연결"되어 있는 경우도 포함한다. 또한 어떤 부분이 어떤 구성요소를 "포함"한다고 할 때, 이는 특별히 반대되는 기재가 없는 한 다른 구성요소를 제외하는 것이 아니라 다른 구성요소를 더 포함할 수 있는 것을 의미하며, 하나 또는 그 이상의 다른 특징이나 숫자, 단계, 동작, 구성요소, 부분품 또는 이들을 조합한 것들의 존재 또는 부가 가능성을 미리 배제하지 않는 것으로 이해되어야 한다.Throughout the specification, when a part is "connected" to another part, this includes not only "directly connected" but also "electrically connected" with another element in between. . In addition, when a part is said to "include" a certain component, which means that it may further include other components, except to exclude other components, unless specifically stated otherwise, one or more other features It is to be understood that the present disclosure does not exclude the possibility of the presence or the addition of numbers, steps, operations, components, parts, or combinations thereof.
이하의 실시예는 본 발명의 이해를 돕기 위한 상세한 설명이며, 본 발명의 권리 범위를 제한하는 것이 아니다. 따라서 본 발명과 동일한 기능을 수행하는 동일 범위의 발명 역시 본 발명의 권리 범위에 속할 것이다.The following examples are detailed description to aid in understanding the present invention, and do not limit the scope of the present invention. Therefore, the same range of inventions that perform the same functions as the present invention will also fall within the scope of the present invention.
본 발명은 배송 중개 서비스가 제공하는 웹 또는 모바일 프로그램을 통해 의뢰인과 배송인을 연결 주도하는 배송인 추천방법에 관한 것이다.The present invention relates to a method for recommending a shipper leading a client and a shipper through a web or mobile program provided by a delivery brokerage service.
무엇보다, 의뢰인과 수령인 간에 물품을 배송하는 배송인을 중개하는 배송 중개 서비스에서 의뢰인의 성향과 배송품의 종류에 적합한 배송인을 선별하여 의뢰인에게 추천하고, 추천한 배송인을 의뢰인이 선택하면 서로 매칭시켜주는 빅 데이터 분석을 통한 배송인 추천방법에 관한 것임을 주지한다.First of all, the delivery brokerage service, which brokers the shipper who delivers the goods between the client and the recipient, selects a carrier that is suitable for the client's inclination and the type of package, and then recommends the client to the client. Please note that it is about the method of recommending the shipper through big data analysis.
그리고 본 발명은 의뢰인이 의뢰한 배송품을 수령인에게 안전하게 배송해주는 것은 물론, 의뢰인의 성향과 배송품의 종류에 적합한 배송인을 최소 한명 이상 선별하고, 선별된 배송인들을 의뢰인의 판단하에 직접 선택하여 배송을 맡김으로써, 의뢰인이 배송 서비스에 대한 신뢰 향상을 유도하고, 향상된 신뢰를 바탕으로 해당 배송 서비스의 혜택을 부담없이 즐길 수 있도록 유도하는 것에 목적이 있다.In addition, the present invention securely delivers the shipment requested by the client to the recipient, as well as selecting at least one carrier suitable for the client's disposition and the type of the shipment, and directly selecting the selected carriers at the client's judgment. By entrusting, the purpose is to induce the client to increase the trust in the delivery service and to enjoy the benefits of the delivery service based on the improved trust.
본 발명의 설명에 앞서 본 발명에서의 배송인은 배송 전문 업체의 배송 업무를 담당하는 직원 외, 배송 중개 서비스에 가입된 일반인들 중 배송 관련 권한을 부여받은 회원을 포함한다.Prior to the description of the present invention, the shipper in the present invention includes a member who has been granted authority related to shipping among the general persons who have subscribed to the delivery brokerage service, in addition to the staff in charge of the delivery service of the delivery company.
예컨대 현재 대체적인 배송 서비스는 주로 의뢰인이 배송 전문 업체에 직접 방문하여 금액을 지불하고 배송지를 등록하면 해당 배송지 담당자가 배송품을 인계받아 배송 업무를 실시하는 방법과, 의뢰인이 전화로 배송 전문 업체의 방문을 요청하여 배송지를 알려주면, 의뢰인의 지역 담당자가 의뢰인에게 방문하여 배송품을 인계받고, 다시 의뢰인의 지역 담당자가 배송지의 담당자에게 배송품을 전달하여 배송이 실시되게 하는 방법으로 구성된다.For example, the current alternative delivery service is mainly for the client to visit the shipping company, pay the amount, and register the shipping address. The shipping agent takes over the delivery and performs the shipping business, and the client visits the shipping company by phone. When requesting the delivery address, the local representative of the client visits the client to take over the shipment, and the local representative of the client delivers the shipment to the person in charge of the delivery so that the delivery is performed.
하지만, 위의 배송 서비스는 배송인을 지역별로 담당하도록 지정하여 지역별 담당자들이 해당 지역의 배송품을 모두 배송해야 하며, 의뢰인 역시 소중한 배송품의 배송을 원하는 배송인에게 부탁할 수 없는 강제성이 있었다.However, the above delivery service is designated by the courier to be in charge of each region, the regional coordinator must deliver all the goods in the area, the client was also forced to ask the shipper who wants to deliver the valuable goods.
따라서, 본 발명은 의뢰인의 배송품을 분석하고 분석한 배송품의 성향에 맞는 배송인을 선별한 뒤 선별된 배송인들의 정보를 의뢰인에게 전달함으로써, 배송품과 의뢰인의 성향에 맞는 배송인을 의뢰인이 직접 선택하게 하여 배송 서비스의 신뢰성과 배송 업무성을 향상하기 위한 배송 중개 서비스 제공 방법이다.Therefore, the present invention analyzes the delivery of the client and selects the carriers according to the propensity of the analyzed package, and then delivers the information of the selected carriers to the client, the client directly selects the carriers according to the characteristics of the shipment and the client. It is a method of providing a delivery brokerage service to improve the reliability and delivery business of the delivery service.
배송 중개 서비스가 제공되기 위한 시스템은, 서버 및 서버와 통신망을 통해 연결되는 의뢰인 및 배송인의 사용자 단말을 포함한다.The system for providing a delivery brokerage service includes a server and a client terminal of a client and a shipper connected to the server through a communication network.
서버는 의뢰인의 사용자 단말 및 배송인의 사용자 단말에 통신망을 통해 연결되어, 배송인의 사용자 단말로부터 배송인 정보를 수신하여 의뢰인의 사용자 단말에 제공하고, 의뢰인의 선택에 따라 의뢰인과 배송인이 매칭되도록 하는 등 배송 중개 서비스의 전반적인 과정을 제어하는 것을 특징으로 한다.The server is connected to the user terminal of the client and the user terminal of the shipper through a communication network, receives the carrier information from the shipper's user terminal, provides it to the client terminal of the client, and matches the client and the shipper according to the client's selection. It is characterized in that to control the overall process of the delivery brokerage service, such as.
여기서 의뢰인 및 배송인의 사용자 단말은 유무선 통신 환경에서 단말 어플리케이션을 이용할 수 있는 통신 단말기를 의미한다. 여기서 사용자 단말은 사용자의 휴대용 단말기일 수 있다. 휴대용 단말기는 스마트폰(smart phone)으로 제한되지 아니하며, 단말 어플리케이션을 탑재할 수 있는 단말에 대해서 제한 없이 차용될 수 있다.Here, the client terminal of the client and the sender means a communication terminal that can use the terminal application in a wired / wireless communication environment. The user terminal may be a portable terminal of the user. The portable terminal is not limited to a smart phone and may be borrowed without limitation for a terminal capable of mounting a terminal application.
한편, 통신망은 서버와 사용자 단말들을 연결하는 역할을 수행한다. 즉, 통신망은 사용자 단말들이 서버에 접속한 후 데이터를 송수신할 수 있도록 접속 경로를 제공하는 통신망을 의미한다. 통신망은 예컨대 LANs(Local Area Networks), WANs(Wide Area Networks), MANs(Metropolitan Area Networks), ISDNs(Integrated Service Digital Networks) 등의 유선 네트워크나, 무선 LANs, CDMA, 블루투스, 위성 통신 등의 무선 네트워크를 망라할 수 있으나, 본 발명의 범위가 이에 한정되는 것은 아니다.On the other hand, the communication network serves to connect the server and the user terminals. That is, the communication network refers to a communication network that provides a connection path for transmitting and receiving data after the user terminals access the server. The communication network may be a wired network such as local area networks (LANs), wide area networks (WANs), metropolitan area networks (MANs), integrated service digital networks (ISDNs), or wireless networks such as wireless LANs, CDMA, Bluetooth, and satellite communications. It may encompass, but the scope of the present invention is not limited thereto.
도 1 은 본 발명의 일 실시예에 의한 빅 데이터 분석을 통한 배송인 추천 방법을 나타낸 동작 흐름도이다.1 is a flowchart illustrating a delivery method recommendation method through big data analysis according to an exemplary embodiment of the present invention.
도 1을 참조하면, 본 발명의 일 실시예에 의한 빅 데이터 분석을 통한 배송인 추천 방법은 서버가, 의뢰인의 사용자 단말로부터 배송품 정보를 획득한다(S110).Referring to FIG. 1, in a delivery method recommendation method through big data analysis according to an embodiment of the present invention, a server obtains delivery information from a user terminal of a client (S110).
여기서, 배송품 정보는 배송품의 크기, 수량, 무게, 배송 출발지 및 배송 도착지를 포함하는 정보일 수 있다.Here, the shipment information may be information including the size, quantity, weight, delivery origin and delivery destination of the shipment.
다음으로, 본 발명의 일 실시예에 의한 빅 데이터 분석을 통한 배송인 추천 방법은 서버가, 배송품 정보에 기초하여 배송인을 선별한다(S120).Next, in the delivery method recommendation method through big data analysis according to an embodiment of the present invention, the server selects the delivery person based on the delivery information (S120).
단계(S120)에서 서버는, 배송품 정보에 기초하여 배송품의 성향을 결정하고, 배송품의 성향에 기초하여 배송인을 선별할 수 있다.In step S120, the server may determine the propensity of the shipment based on the shipment information, and select the shipper based on the propensity of the shipment.
선택절 실시예로서, 단계(S120)에서 서버는, 배송품 정보에 포함된 배송 출발지 및 배송 도착지와, 배송인의 이동 경로를 고려하여 배송인을 선별할 수 있다. 이에 대한 구체적인 내용은 도 2를 참조하여 후술하기로 한다.In an optional clause embodiment, in step S120, the server may select a shipper in consideration of a delivery origin and a delivery destination included in the shipment information, and a delivery route of the shipper. Details thereof will be described later with reference to FIG. 2.
다음으로, 본 발명의 일 실시예에 의한 빅 데이터 분석을 통한 배송인 추천 방법은 서버가, 선별된 배송인이 포함된 배송인 목록을 의뢰인의 사용자 단말에 제공한다(S130).Next, in the method of recommending a shipper through big data analysis according to an embodiment of the present invention, the server provides a list of shippers including the selected shipper to the client terminal of the client (S130).
다음으로, 본 발명의 일 실시예에 의한 빅 데이터 분석을 통한 배송인 추천 방법은 서버가, 배송인 목록에 대해 의뢰인의 선택 입력을 받아 배송인을 결정한다(S140).Next, in the delivery method recommendation method through big data analysis according to an embodiment of the present invention, the server receives the selection input of the client for the delivery list and determines the delivery address (S140).
선택적 실시예로서, 서버는 배송이 시작되는 경우, 주기적으로 상기 배송인의 위치 정보를 획득하여 의뢰인에게 제공할 수 있다.As an optional embodiment, when delivery starts, the server may periodically obtain location information of the shipper and provide it to the client.
이를 통해, 본 발명은 의뢰인이 배송 중인 배송인의 위치를 주기적으로 확인할 수도록 함으로써, 배송 진행 상황을 의뢰인이 용이하게 확인할 수 있도록 할 수 있다.In this way, the present invention allows the client to periodically check the location of the shipper being delivered, thereby enabling the client to easily check the delivery progress.
선택적 실시예로서, 서버는 의뢰인이 과거에 의뢰했었던 이력 정보를 저장하고, 해당 이력 정보에 기초하여 기 의뢰했던 배송인의 목록을 의뢰인에게 제공할 수 있다.As an optional embodiment, the server may store the history information that the client has requested in the past, and provide the client with the list of the requested senders based on the history information.
이를 통해, 본 발명은 의뢰인이 과거에 의뢰했던 배송인 이력을 확인하면서, 과거에 이용한 배송인에게 다시 의뢰가 이뤄질 수 있도록 할 수 있다.Through this, the present invention can be made to the request to the carrier used in the past, while checking the carrier history that the client requested in the past.
도 2는 도 1 에 도시된 배송인을 선별하는 방법의 일 예를 나타낸 동작 흐름도이다.2 is a flowchart illustrating an example of a method of selecting a carrier illustrated in FIG. 1.
도 2를 참조하면, 본 발명의 일 실시예에 따른 서버는, 배송인의 이동 경로, 배송 출발지 및 배송 도착지를 이용하여 배송인을 선별한다.Referring to FIG. 2, the server according to an embodiment of the present invention selects a shipper using a ship's movement path, a ship origin, and a ship destination.
먼저 서버는, 배송인의 이동 경로에서 경유지들을 추출할 수 있다(S210).First, the server may extract waypoints from the delivery route of the shipper (S210).
여기서 이동 경로는 배송인의 주기적 이동 경로 및 예정 이동 경로 중 적어도 하나를 포함하는 것일 수 있다.In this case, the movement path may include at least one of a carrier's periodic movement path and a predetermined movement path.
여기서 주기적 이동 경로는, 배송인의 사용자 단말로부터 주기적으로 위치 정보를 획득하여 생성된 이동 경로일 수도 있고, 배송인이 과거에 입력한 위치 정보에 기초하여 생성된 이동 경로일 수도 있다.The periodic movement path may be a movement path generated by periodically obtaining location information from a shipper's user terminal, or may be a movement path generated based on location information previously input by the shipper.
또한 예정 이동 경로는, 배송인이 향후에 이동할 경로로서, 배송인이 입력한 위치 정보에 기초하여 생성된 이동 경로일 수 있다.In addition, the predetermined movement route may be a movement route generated by the shipper based on location information input by the shipper.
여기서, 경유지는 배송인이 배송인 스스로의 일정을 위해 경유해야 하는 지점으로서, 배송인으로부터 직접 입력 받아 결정될 수 있다.Here, the waypoint is a point that the shipper must pass through for the shipper's own schedule, and may be determined by inputting directly from the shipper.
다음으로 서버는, 경유지들 중 어느 연속된 두 경유지를 잇는 제 1 경로를 산출할 수 있다(S220).Next, the server may calculate a first path connecting two consecutive waypoints among the waypoints (S220).
단계(S220)에서의 경유지에는 현재 위치가 포함될 수 있다.The waypoint at step S220 may include the current location.
여기서, 제 1 경로는 배송인이 배송을 하지 않고 이동 했을 경우의 경로일 수 있다.Here, the first route may be a route when the shipper moves without delivery.
예컨대, 배송인의 이동 경로가 현재 위치(A)-제 1 경유지(B1)-제 2 경유지(B2)인 경우, 제 1 경로는 A-B1 또는 B1-B2가 될 수 있다.For example, if the delivery route of the shipper is the current location (A) -first waypoint (B1) -second waypoint (B2), the first path may be A-B1 or B1-B2.
다음으로 서버는, 첫번째 경유지, 배송 출발지, 배송 도착지, 및 두번째 경유지를 잇는 제 2 경로를 산출할 수 있다(S230).Next, the server may calculate a second route connecting the first waypoint, the delivery origin, the delivery destination, and the second waypoint (S230).
여기서, 제 2 경로는 배송인이 배송을 수행하는 경우의 경로일 수 있다.Here, the second path may be a path when the shipper performs delivery.
예컨대, 배송인의 이동 경로가 현재 위치(A)-제 1 경유지(B1)-제 2 경유지(B2)이고, 배송 출발지가 C1, 배송 도착지가 C2인 경우, 제 2 경로는 A-C1-C2-B1 또는 B1-C1-C2-B2가 될 수 있다.For example, if the delivery route of the shipper is the current location (A)-the first waypoint (B1)-the second waypoint (B2), and the delivery origin is C1 and the delivery destination is C2, the second route is A-C1-C2. -B1 or B1-C1-C2-B2.
선택적 실시예로서 서버는, 셋 이상의 경유지를 이용하여 위와 같은 경로들을 산출할 수 있다.As an optional embodiment, the server may calculate the above paths using three or more waypoints.
예컨대, 배송인의 이동 경로가 현재 위치(A)-제 1 경유지(B1)-제 2 경유지(B2)이고, 배송 출발지가 C1, 배송 도착지가 C2인 경우, 제 1 경로는 A-B1-B2가 되고, 제 2 경로는 A-C1-B1-C2-B2가 될 수 있다.For example, if the delivery route of the shipper is the current location (A)-the first waypoint (B1)-the second waypoint (B2), and the delivery origin is C1 and the delivery destination is C2, the first route is A-B1-B2. And the second path may be A-C1-B1-C2-B2.
다음으로 서버는, 배송인이 제 1 경로 및 제 2 경로를 따라 이동하는데 소요되는 예상 시간들을 비교할 수 있다(S240).Next, the server may compare the estimated time required for the shipper to move along the first path and the second path (S240).
즉, 서버는 배송인이 배송을 수행하지 않는 경우와, 배송을 수행하는 경우의 2가지 경로에 소요되는 시간을 비교할 수 있다.That is, the server may compare the time required for the two paths when the shipper does not perform delivery and when the delivery is performed.
다음으로 서버는, 예상 시간들 간의 차이가 기설정된 기준 시간 범위 내에 해당하는지 여부에 기초하여 배송인을 선별할 수 있다(S250).Next, the server may select the shipper based on whether the difference between the estimated times falls within a preset reference time range (S250).
여기서, 기준 시간은 국내 근거리 배송인지, 국내 원거리 배송인지, 해외 배송인지 여부에 따라 달라질 수 있다.Here, the reference time may vary depending on whether the domestic short-range delivery, domestic long-distance delivery or overseas delivery.
예컨대, 기준 시간은 국내 근거리 배송인 경우 1시간, 국내 원거리 배송인 경우 4시간, 해외 배송인 경우 12시간일 수 있으며, 이러한 기준 시간의 예는 전술한 예로 한정되지 아니한다.For example, the reference time may be one hour for domestic short-range delivery, four hours for domestic long-distance delivery, or twelve hours for overseas delivery. Examples of the reference time are not limited to the above-described examples.
이를 적용하면, 배송품이 국내 근거리 배송인 경우, 서버는 제 1 경로에 따른 시간과 제 2 경로에 따른 시간의 차이가 1시간 미만에 해당하는 배송인들을 선별할 수 있다.Applying this, if the shipment is a local short-range delivery, the server may select the carriers that the difference between the time along the first route and the time along the second route is less than one hour.
이에 따라, 본 발명은 배송인의 기존에 주기적으로 이동했던 경로나, 앞으로 이동할 경로를 크게 변경하지 않고, 목적했던 경유지를 전부 경유하면서 배송을 수행할 수 있는 배송인을 선별하여 의뢰인에게 추천할 수 있다.Accordingly, the present invention can select a carrier that can carry out the delivery while passing all the waypoints of the destination without significantly changing the route of the shipper's existing route or the route to move forward. have.
도 3은 본 발명의 다른 일 실시예에 의한 빅 데이터 분석을 통한 배송인 추천 방법을 나타낸 동작 흐름도이다.3 is a flowchart illustrating a delivery method recommendation method through big data analysis according to another exemplary embodiment of the present invention.
특히, 도 3은 의뢰인이 배송인을 선택하는 과정을 단계별로 세분화하여 배송이 이루어지는 과정을 순차적으로 나타낸 플로차트이다.In particular, FIG. 3 is a flowchart sequentially illustrating a process in which delivery is performed by subdividing a process of selecting a delivery person by a client step by step.
배송품의 종류와 의뢰인의 성향에 맞는 배송인을 추천하기 위한 방법은 다음과 같은 단계별로 세분화하여 실시된다.The method for recommending a shipper suitable for the type of delivery and the propensity of the client is carried out in the following steps.
의뢰인과 배송품의 성향에 맞는 배송인을 선별하는 배송인 1차 선별 단계(S10);와, 배송품의 출발지, 도착지, 배송 시간에 맞는 배송인을 선별하는 배송인 2차 선별 단계(S20);와, 출발지에서 도착지까지의 이동경로 상에 포함된 배송인들을 선별하는 배송인 매칭 단계(S30);로 구성된다. 여기서, S10단계와 S20단계는 동시에 수행되는 것일 수 있다. A carrier first sorting step (S10) of selecting a shipper suitable for a client and a shipper's propensity; and a second sorting step (S20) of a shipper sorting a carrier suitable for a shipment's origin, destination, and delivery time; and The carrier matching step (S30) for selecting the carriers included in the movement route from the departure point to the destination. Here, step S10 and step S20 may be performed at the same time.
위 배송인 1차 선별 단계(S10)는 의뢰인이 배송 중개 서비스에 배송품을 접수하면 배송 중개 서비스 관리자가 배송품의 종류, 크기, 형태, 무게, 수량 등을 파악하여 데이터베이스에 등록하는 업체 방문 등록과, 의뢰인이 배송 중개 서비스에서 제공하는 어플리케이션을 통해 웹 또는 모바일에서 배송품의 종류, 크기, 형태, 무게, 수량 등을 직접 작성하여 데이터베이스에 등록하는 인터넷 접속 등록이 있다.In the first step of sorting the shipper (S10), when the client receives the shipment to the delivery brokerage service, the delivery brokerage service manager identifies the type, size, shape, weight, and quantity of the shipment and registers it in the database. There is an Internet access registration where a client directly registers a type, size, shape, weight, quantity, etc. of a package on a web or mobile through an application provided by a delivery brokerage service and registers it in a database.
위와 같은 방법으로 의뢰인의 배송품이 데이터베이스에 저장되면, 배송 중개 서비스는 데이터베이스에 등록된 배송인들의 정보를 바탕으로 의뢰인의 배송품을 배송하기에 가장 적합한 배송인을 선별한다.When the client's deliveries are stored in the database as described above, the delivery brokerage service selects the best carrier to deliver the client's shipments based on the information of the shippers registered in the database.
여기서 배송 중개 서비스 데이터베이스에 등록된 배송인들의 정보는 배송인의 주로 활동하는 지역, 배송인이 보유한 차량 종류, 배송인이 선호하는 배송품의 종류, 배송인이 배송 가능한 날짜 및 시간 그리고 배송인이 배송을 성사한 뒤 고객 만족도 등을 수집한 것이며, 위 정보를 수집하는 방법은 다음과 같은 단계별로 구분하여 수집한다.The information on the shippers registered in the delivery brokerage database here is based on the shipper's primary location, the type of vehicle the shipper has, the type of shipper preferred, the date and time the shipper can deliver and the shipper's delivery. After that, customer satisfaction is collected and the above information is collected in the following steps.
위 배송인의 정보는 배송인 이동경로 패턴 분석단계(S11)와, 배송인 차량 보유 파악단계(S12)와, 배송인 선호 배송품 파악단계(S13)와, 배송인 업무시간 파악단계(S14)와, 배송인 만족도 파악단계(S15)를 순차 파악하고 분석하여 데이터베이스에 저장될 수 있다. 또는 S11 내지 S15 단계는 순차적으로 수행되지 않고, 그 중 일부 단계는 동시에 수행되는 것일 수도 있다. The above information of the shipper is the carrier movement path pattern analysis step (S11), the carrier vehicle holding step (S12), the shipper preferred delivery step (S13), the shipper business hours step (S14) and In this case, the shipper satisfaction grasp step S15 may be sequentially stored and stored in a database. Alternatively, steps S11 to S15 may not be performed sequentially, and some of them may be performed at the same time.
위 배송인 이동경로 패턴 분석단계(S11)는 본 발명의 배송 중개 서비스와 제휴 맺은 배송 전문 업체의 배송 직원과, 배송 중개 서비스에 가입된 회원 중 배송 업무 권한을 부여받는 배송 회원을 분류하여 경로를 파악한다.The shipper movement path pattern analysis step (S11) is to classify the route by classifying the delivery staff of the shipping specialists affiliated with the delivery brokerage service of the present invention, and the shipping members who are authorized to perform the shipping business among the members subscribed to the delivery brokerage service. Figure out.
배송 전문 업체의 배송 직원일 경우 통상적인 배송 시스템과 동일하게 지역별 배치된 담당자를 파악하여 데이터베이스에 저장하고, 배송 회원일 경우 주기적으로 여행을 떠나거나 정해진 지역을 주기적으로 이동하는 배송 회원들을 파악하여 데이터베이스에 저장하는 것으로 이동 경로 패턴이 분석됨에 따라, 추후에 의뢰인이 접수한 배송지 정보가 배송인의 이동경로와 동일하게 나타나면, 이동경로에 포함된 배송인들에게 해당 배송품의 배송 가능 여부를 파악하고, 배송이 가능한 배송인들의 목록을 의뢰인에게 제공하여 의뢰인이 해당 배송인 중 의뢰인의 성향에 맞는 배송인을 선택하여 배송 의뢰를 맡기는 것이다.In the case of a shipping specialist of a shipping company, it identifies and stores the person in charge in the database in the same way as a normal shipping system.In the case of a shipping member, the database identifies the shipping members who regularly go on a trip or regularly move to a designated area. As the route pattern is analyzed by storing the information in the future, if the destination information received by the client is the same as the route of the shipper, it is determined whether the package can be delivered to the shippers included in the route, By providing a list of available carriers to the client, the client selects a carrier that meets the client's disposition from the corresponding carrier and entrusts the client with the delivery request.
특히, 위 배송인 이동경로 패턴 분석단계(S11)는 지역 간 지역으로 또는 국가 간 국가로 여행을 떠나는 배송 회원이 있고, 위 배송 회원이 의뢰인이 의뢰한 배송품을 배송하겠다는 의사가 정해지면 이는 장거리 배송 서비스가 실현되는 것이며, 배송 중개 서비스에서는 별도의 인력을 낭비할 필요없이 의뢰인에게 배송 서비스를 제공할 수 있으며, 해당 배송 회원은 어차피 계획된 여행에서 배송품만 전달하면 되기 때문에 별도의 수익을 취할 수 있는 효과가 있다.In particular, the shipper movement path pattern analysis step (S11) is a long-distance delivery when there is a delivery member who travels to an interregional region or a country between countries, and the delivery member is determined to deliver a shipment requested by the client. The service is realized, and the delivery brokerage service can provide the delivery service to the client without wasting extra manpower, and the delivery member can take a separate profit because the delivery member only needs to deliver the goods in the planned trip anyway. There is.
한편, 지역 및 국가 간의 장거리 배송을 실시한 배송인들이 이용한 항공, 항만, 철도, 고속버스, 자동차 등의 사회 인프라 교통자원을 분석하여 최적의 배송 조건을 상시 분석한 뒤, 추후에 유사한 장거리 배송이 의뢰될 시 최적의 배송 조건을 배송인들에게 제공하여 배송 업무의 능률을 향상하고, 배송품의 안전 배송을 적극 유도한다.On the other hand, by analyzing the social infrastructure traffic resources such as aviation, harbor, railroad, express bus, and automobile used by shippers who have made long distance delivery between regions and countries, the optimal delivery conditions are always analyzed and similar long distance delivery is requested in the future. If necessary, we will provide the shipper with the best shipping conditions to improve the efficiency of the delivery and encourage safe delivery of the goods.
위 배송인 차량 보유 파악단계(S12)는 배송인이 보유한 이동수단을 파악하는 과정으로, 의뢰인이 배송 중개 서비스에 접수하는 물품의 종류, 거리, 무게 그리고 원하는 배송시간 등을 고려하여 최적의 운송 수단을 보유한 배송인을 색출하기 위한 목적이다.Carrier vehicle holding step (S12) is a process of identifying the means of transportation owned by the carrier, the optimal transportation means in consideration of the type, distance, weight and desired delivery time of the goods received by the client in the delivery brokerage service The purpose is to find a carrier that has
배송인의 차량 보유는 배송 전문 업체의 배송 직원일 경우, 해당 업체에서 배송 직원에 관한 모든 정보를 제공하는 방식 또는 배송 직원이 직접 배송 중개 서비스에 등록하는 방식이 있으며, 배송 중개 서비스의 배송 회원일 경우 회원 가입시 운송 자원의 보유 유무와 운송 자원의 종류를 입력하게 하여 정보를 취득할 수 있다.The shipper's vehicle may be provided by the courier if the courier is a courier, providing all information about the courier, or by courier registering directly with the courier service. In the case of membership, information can be obtained by inputting possession of transport resources and types of transport resources.
배송인의 차량을 파악하는 이유는 의뢰인이 배송 중개 서비스에 접수한 배송품의 종류, 거리, 무게 그리고 원하는 배송시간 등의 정보를 전달받은 뒤, 해당 접수 건에 합당한 운송 자원이 보유된 배송인을 의뢰인에게 추천하기 위함이다.The reason for identifying the shipper's vehicle is that the client has received information such as the type, distance, weight, and desired delivery time of the package received by the intermediary service, and then the shipper who has the appropriate transportation resources for the case. Recommended for.
예를 들어, 부피가 작고 빠른 배송을 요구하는 배송품이 접수되면 오토바이를 보유하거나 지하철, 버스 등의 대중교통을 이용하는 배송인들을 의뢰인에게 추천한다. 반대로 물품의 부피가 크거나 지역 내 장거리 배송을 요구하는 배송품이 접수되면 택시, 고속버스, 자차를 보유한 배송인들을 의뢰인에게 추천하고, 배송지가 동네 단위의 거리가 가까울 경우 자전거, 오토바이 또는 도보로 이동 가능한 배송인을 의뢰인에게 추천해준다.For example, if a package is received that requires bulky and fast delivery, we recommend to the client a carrier who owns a motorcycle or uses public transportation such as subway or bus. On the contrary, if a package is bulky or a shipment is requested that requires long-distance delivery within the region, we recommend a carrier with a taxi, express bus, or own vehicle to the client, and if it is close to a local street, go by bicycle, motorcycle or foot. Recommend the possible shipper to the client.
한편, 배송인이 보유한 운송 자원이 2종 이상일 시, 가장 많이 이용하는 운송 자원부터 차등 분류하여 데이터베이스에 저장하고, 의뢰인이 운송 자원을 2종 이상 보유한 배송인을 선택 시, 의뢰인이 원하는 운송 자원을 추가로 선택할 수 있도록 제공한다.On the other hand, if there are two or more types of transport resources owned by the shipper, the most frequently used transport resources are classified and stored in the database, and when the client selects a carrier with two or more types of transport resources, the client adds the transport resources desired by the client. Provided for selection.
위 배송인 선호 배송품 파악단계(S13)는 의뢰인이 의뢰한 배송품의 종류가 다양한 만큼 해당 배송품에 대한 호불호를 갖는 배송인들도 분명 존재할 것이며, 배송품에 거부감이 없는 배송인들을 착출하여 안전한 배송이 진행되도록 유도하기 위한 것으로, 예를 들면 동물 알레르기가 있는 배송인이 동물을 배송할 수 없는 이치와 같이, 의뢰인과 배송인 간의 매칭이 진행된 뒤, 배송인이 의뢰인의 배송품을 거부하는 상황을 방지하기 위한 목적이다.In the step S13 of identifying preferred shippers, there are obviously some shippers who have a dissatisfaction with the shipment because there are various types of shipments requested by the client. It is intended to prevent the situation in which the shipper rejects the client's delivery after matching between the client and the shipper, such as the reason that a carrier with an animal allergy cannot deliver the animal. Purpose.
위 배송인의 선호 배송품을 파악하는 방법은 배송인 차량 보유 파악단계(S12)와 마찬가지로 배송 전문 업체의 배송 직원일 경우, 해당 업체에서 배송 직원에 관한 모든 정보를 제공받는 방식 또는 배송 직원이 직접 배송 중개 서비스에 등록하는 방식이 있으며, 배송 중개 서비스의 배송 회원일 경우 회원 가입시 선호하는 배송품의 종류를 최소 하나 이상 입력하게 하여 정보를 취득하는 방식을 사용한다.The method of determining the above-mentioned shipper's preferred delivery method is the same as the shipper's vehicle holding step (S12), in the case of a shipping company's shipping agent, the method in which the corresponding company is provided with all the information about the shipping agent or the delivery person directly delivers There is a method of registering in a brokerage service, and in the case of a shipping member of a delivery brokerage service, a method of obtaining information by inputting at least one type of a preferred delivery product at the time of membership registration.
위 배송인 업무시간 파악단계(S14)는 의뢰인이 의뢰한 배송품을 의뢰인이 원하는 시간에 배송할 수 있는 배송인을 파악하기 위한 목적이다.The shipper business time grasp step (S14) is for the purpose of identifying a shipper that can deliver the delivery requested by the client at the time the client wants.
배송 전문 업체의 배송 직원일 경우 배송 전문 업체의 업무 시간에 따라야 하나, 배송 중개 서비스에서 배송 권한을 갖는 배송 회원일 경우 별도의 업무 시간을 정해두지 않기 때문에, 타 배송 서비스의 마감시간에도 본 발명의 배송 중개 서비스는 배송이 실시될 수 있다.If you are a shipping employee of a shipping company, you must follow the business hours of the shipping company.However, if you are a shipping member who has the authority to ship in the shipping brokerage service, you do not set a separate working time. The delivery brokerage service may be delivered.
예컨대 위 배송 회원은 배송 중개 서비스에 가입시 배송이 가능한 시간을 입력하여 데이터베이스에 저장하나, 의뢰인이 배송인을 선택하여 매칭을 시도하면, 선택된 배송인에게 문자 또는 알람을 발송하여 배송인에게 해당 배송 날짜와 시간에 배송 가능 여부를 파악할 수 있도록 유도한다.For example, the above shipping member enters the time that can be delivered when signing up for a brokerage service, and stores it in the database.However, if the client selects a shipper and attempts matching, the shipper sends a text or alarm to the selected shipper to send the shipper the delivery date Encourage them to know if they can be delivered in time.
마지막으로 배송인 만족도 파악단계(S15)는 배송인이 배송을 보다 안전하고 친절하게 수행할 수 있도록 유도함은 물론, 의뢰인이 배송인을 부담없이 선택하게 하고, 선택한 배송인을 적극 신뢰할 수 있도록 유도하기 위한 목적이다.Finally, the shipper satisfaction grasping step (S15) not only induces the shipper to carry out the delivery more safely and kindly, but also allows the client to freely select the shipper and induces the selected shipper to be trusted. For the purpose.
위 배송인 만족도 파악단계(S15)는 의뢰인과 수령인이 각각 만족도 점수를 5점법으로 평가하여 평균값으로 계산하여 표시한다. 평가기준은 의뢰인의 경우 배송인의 친절도, 매칭 후 의뢰인과의 교섭시간, 물품 수령 후 배송된 총 시간 등을 평가하고, 수령인은 배송인의 친절도, 배송 시간, 배송품의 상태 등을 평가한다.Said shipper satisfaction grasping step (S15) is calculated by the client and the recipient by the five-point method, respectively, and calculates and displays the average value. The evaluation criteria, in the case of the client, evaluate the sender's kindness, negotiation time with the client after matching, total time delivered after receiving the goods, and the recipient evaluates the sender's kindness, delivery time, and condition of the package.
특히, 배송인의 정보는 주기적으로 최신화시켜 의뢰인에게 보다 정확한 배송인의 정보를 전달하도록 한다.In particular, the information of the shipper is periodically updated to deliver more accurate shipper information to the client.
따라서, 배송인 1차 선별 단계(S10)는 위와 같은 방법으로 저장된 배송인의 정보를 바탕으로 의뢰인이 접수한 배송품의 종류, 크기, 형태, 무게, 수량 등과 일치하는 정보를 갖는 배송인을 선별한다.Therefore, the shipper primary screening step (S10) selects a carrier having information matching the type, size, shape, weight, quantity, etc. of the shipment received by the client based on the information of the carrier stored in the above manner. .
위 배송인 2차 선별 단계(S20)는 의뢰인이 배송 중개 서비스에 배송품을 접수하면서 등록한 배송품의 최종 목적지와, 배송품이 배송되기를 희망하는 날짜 및 시간 등을 배송 중개 서비스의 관리자가 입력받은 뒤, 데이터베이스에 저장된 배송인 중 위의 배송품 정보와 일치하거나 배송 가능한 배송인들을 분석하고, 분석된 배송인들을 목록화하여 의뢰인에게 추천 또는 알선하는 단계이다.In the second sorting step (S20) of the shipper, the client of the delivery brokerage service receives the final destination of the registered goods registered at the time of receiving the shipment to the delivery brokerage service, and the date and time of the delivery service. Analyzing the carriers that match or deliver the above delivery information from the carriers stored in the, and the list of the analyzed carriers to recommend or recommend to the client.
위 배송인 2차 선별 단계(S20)는 배송품의 출발지와 최종 목적지를 분석하여 동네 간, 지역 간, 국가 간으로 분류하는 배송지 거리 파악단계(S21)와, 의뢰인이 희망하는 배송 날짜와 시간을 파악하는 배송 희망일 파악단계(S22)와, 배송인 이동경로 패턴 분석단계(S11)에서 취득한 배송인들 정보 중, 분석된 거리에 해당하는 배송인이 있는지 파악하는 배송지 파악단계(S23)와, 희망 배송일과 배송지에 적합한 배송인의 유무를 파악하는 배송인 검색단계(S24)와, 검색된 배송인들 중 완벽하게 일치하는 배송인부터 조건이 유사한 배송인을 차등 분류하여 목록화하는 배송인 목록 분류단계(S25)를 순차 거친 세분화된 단계로 실시된다.Said shipper secondary screening step (S20) analyzes the origin and final destination of the shipment to determine the delivery distance distance step (S21) classified into neighborhood, region, and country, and determine the delivery date and time desired by the client Shipping destination identification step (S22) to determine the delivery route pattern analysis step (S11), the delivery destination identification step (S23) to determine whether there is a carrier corresponding to the analyzed distance of the carrier information acquired in the step (S11), and the desired delivery date Carrier search step (S24) to determine whether there is a suitable carrier for the destination and the shipper list classification step for classifying and categorizing the shippers with similar conditions from the perfect match among the searched carriers ( S25) is carried out in sequential coarse granular steps.
한편, 배송인 2차 선별 단계(S20)에서 배송지 거리 파악단계(S21)는 동네 간 배송이 실시되는 단거리 배송과 지역 간 또는 국가 간의 장거리 배송으로 구분된다. 단거리 배송과 장거리 배송 모두 의뢰인에게 배송품을 인계받은 배송인이 최종 도착지까지 배송하는 것이 안전한 방법이나, 특히 장거리 배송일 경우 출발지에서 최종 도착지까지의 완벽한 이동조건을 갖춘 배송인을 찾기가 어려울 수도 있다.Meanwhile, in the shipper secondary screening step (S20), the delivery distance distance determining step (S21) is divided into short-range delivery in which delivery between neighborhoods is performed and long-distance delivery between regions or countries. In both short- and long-haul delivery, it is safer for the shipper to take over the shipment to the client, but it may be difficult to find a carrier with perfect travel conditions from the origin to the final destination, especially for long-distance delivery.
때문에 배송 출발지는 동일하나 최종 도착지가 다를 경우를 대비하여 출발지에서 최종 도착지의 이동경로를 구간별로 세분화한 뒤, 해당 구간에 포함되는 다수의 배송인이 참여하게 함으로써, 세분화된 구간별로 배송을 실시하여 최종 도착지까지 배송품이 안전하게 배송되도록 구성한 것이다.Therefore, in case the starting point of delivery is the same but the final destination is different, the moving route of the final destination at the starting point is segmented by section, and then a plurality of carriers included in the relevant section are participated in to make the delivery by the segmented section. It is configured to ensure that the shipment is safely delivered to the final destination.
예를 들어, 'A 지역'에서 접수된 배송품이 'B 지역', 'C 지역'을 경유하여 'D 지역'까지 도달하여야 한다면, 'A 지역'에서 대기 중인 배송인들 중 해당 배송일에 'D 지역'까지 이동할 계획이 있는 배송인을 착출하여 배송하는 것이 바람직하나, 만약 'A 지역'에서 대기 중인 배송인이 'B 지역' 또는 'C 지역'까지가 목적지라면 'A 지역'의 배송인은 'B 또는 C 지역'까지만 배송품을 운반하고, 'B 또는 C 지역'에 대기 중인 또 다른 배송인들 중 'D 지역'까지 이동 계획이 있는 배송인을 착출하여 'A 지역'에서 이동한 배송인에게 배송품을 인계받은 'B 지역' 또는 'C 지역'의 배송인이 'D 지역'까지 배송품을 배송한다.For example, if a package received in 'Region A' has to reach 'Region D' via 'Region B' and 'Region C', then 'D' It's a good idea to deliver and ship a shipper who is planning to move to "Region", but if the pending shippers in 'Region A' are destinations 'Region B' or 'Region C', Shippers who have transported shipments only to "B or C" and who have arrived in "B or C" move out of "A A" to find a carrier who is planning to move to "D". A shipper in Region B or Region C who has handed over the package to D will deliver the package to Region D.
위 배송인 매칭 단계(S30)는 배송인 1차 선별 단계(S10)와, 배송인 2차 선별 단계(S20)에서 선별된 배송인 중 의뢰인이 의뢰한 배송품의 정보와 완벽하게 일치한 배송인부터 배송 정보가 유사한 배송인 순으로 차등 분류하여 목록화한 뒤, 해당 배송인 목록을 의뢰인에게 제공하여 목록에 나열된 배송인 중 원하는 배송인을 선택하여 매칭을 시도하는 단계이다.The above carrier matching step (S30) is from the first carrier sorting step (S10) and the second carrier sorting step (S20) of the carriers selected from the carriers that perfectly match the information of the shipment requested by the client After the delivery information is classified and ordered in the order of similar shippers, the corresponding shipper list is provided to the client, and a matching carrier is selected by selecting a desired shipper from among the listed shippers.
위 배송인 매칭 단계(S30)는 크게 배송인 목록 제공단계(S31)와, 배송인 선택단계(S32)와, 배송인 추가 선택단계(S33)와, 배송인 접선단계(S34)로 구성된다.The shipper matching step (S30) is largely composed of a carrier list providing step (S31), a carrier selection step (S32), an additional carrier selection step (S33), and a carrier contact step (S34).
위 배송인 목록 제공단계(S31)는 배송인 1차 선별 단계(S10)와, 배송인 2차 선별 단계(S20)에서 선별된 배송인 중, 의뢰인이 접수한 배송품의 정보와 가장 일치하는 배송인부터 순차적으로 유사한 순서대로 차등 분류하여 의뢰인에게 제공된다. 위 배송인 목록은 배송인을 선택할 수 있는 체크영역과 배송인 이름 또는 닉네임, 배송인의 보유 운송 자원, 배송인의 현재 배송 상태, 배송인의 현재 위치, 배송 평가 만족도 등 배송인의 정보가 공개되어 의뢰인이 해당 정보를 통해 원하는 배송인을 선택할 수 있도록 유도한다.The above step of providing the carrier list (S31) is the first carrier sorting step (S10) and the second person sorting step (S20), among the carriers selected from the shipper that matches the information of the shipment received by the client most Differentiated sequentially in a similar order from sequentially provided to the client. The above list of carriers reveals the shipper's information, including a check area to select the carrier, the carrier's name or nickname, the carrier's transport resources, the carrier's current delivery status, the carrier's current location, and satisfaction with the delivery rating. The client is then encouraged to use the information to select the desired carrier.
위 배송인 선택단계(S32)는 위의 배송인 목록 중 한 명 이상의 배송인을 의뢰인 선택하는 단계로써, 선택한 배송인의 운송 자원이 2종 이상일 시 의뢰인이 원하는 운송 자원을 추가로 선택할 수도 있다.The carrier selection step (S32) is a step of selecting a client from one or more of the carriers in the above list of carriers, when the transport resources of the selected carrier may be additionally selected by the client the desired transport resources.
위 배송인 추가 선택 단계(S33)는 선택된 배송인이 사정에 따라 배송을 거부할 시 다음 선택된 배송인에게 순차적으로 배송 의사를 파악하기 위한 목적과, 출발지에서 최종 도착지까지 도달하는 배송인이 없을 경우, 구간별 릴레이 배송을 실시할 배송인을 추가적으로 선택하기 위한 목적이 있다.The above additional carrier selection step (S33) is for the purpose of determining the delivery intention to the next selected carrier sequentially when the selected carrier rejects the delivery according to circumstances, and when there are no carriers from the origin to the final destination. In addition, the purpose is to additionally select a carrier to perform relay delivery for each section.
특히, 이동 경로상의 배송인을 선택해야 할 경우 배송 중개 서비스에서 추천하는 배송인을 별도의 표시를 추가하여 의뢰인이 보다 쉽게 추가 배송인을 선택할 수 있도록 편의성을 제공한다.In particular, when it is necessary to select a carrier on the moving path, a separate mark is added to the carrier recommended by the delivery brokerage service, thereby providing convenience for the client to select an additional carrier more easily.
위 배송인 접선단계(S34)는 의뢰인이 가장 적합하다고 판단되는 배송인을 선택 후 배송인과의 매칭을 시도하면, 해당 배송인과 즉시 전화 연결이 시도되거나 배송인의 연락처가 공개된다. 위 전화 연결로 의뢰인은 배송인과 1:1로 배송에 대한 의견을 제시할 수 있으며, 명확한 배송 정보와 의뢰인과의 접선 위치를 파악할 수 있다.In the step S34 of the shipper, when the client selects a carrier that is determined to be the most suitable and attempts matching with the shipper, a telephone connection is immediately attempted with the shipper or the contact information of the shipper is disclosed. With the above phone connection, the client can make a one-to-one opinion with the shipper, and can identify clear delivery information and the location of the client's contact.
위와 같이 배송인 1차 선별단계(S10)와, 배송인 2차 선별 단계(S20)와, 배송인 매칭 단계(30)를 통해 구성되는 배송품의 성향에 맞는 배송인 알선방법에 의하면, 의뢰인이 배송하고자 하는 물품을 배송 중개 서비스에 의뢰시 배송 중개 서비스 관리자가 의뢰인의 대기지역에서 가장 가까운 임의의 배송인을 투입하는 방식이 아닌, 의뢰인이 직접 원하는 조건을 갖춘 배송인을 선택하여 거래를 성사하게 함으로써, 의뢰인의 신뢰도를 향상시킴은 물론, 배송품을 안전하고 빠르게 배송할 수 있다.According to the carrier selection method according to the propensity of the shipments configured through the shipper primary sorting step (S10), the shipper secondary sorting step (S20), and the shipper matching step 30, the client delivers When requesting the goods to the delivery brokerage service, the delivery brokerage service manager selects the shipper who meets the desired conditions and closes the transaction rather than injecting any random shipper closest to the client's waiting area. This can improve the client's reliability and ensure safe and fast delivery.
본 발명의 일 실시예는 컴퓨터에 의해 실행되는 프로그램 모듈과 같은 컴퓨터에 의해 실행가능한 명령어를 포함하는 기록 매체의 형태로도 구현될 수 있다. 컴퓨터 판독 가능한 기록 매체는 컴퓨터에 의해 액세스될 수 있는 임의의 가용 매체일 수 있고, 휘발성 및 비휘발성 매체, 분리형 및 비분리형 매체를 모두 포함한다. 또한, 컴퓨터 판독 가능한 기록 매체는 컴퓨터 저장 매체를 포함할 수 있다. 컴퓨터 저장 매체는 컴퓨터 판독가능 명령어, 데이터 구조, 프로그램 모듈 또는 기타 데이터와 같은 정보의 저장을 위한 임의의 방법 또는 기술로 구현된 휘발성 및 비휘발성, 분리형 및 비분리형 매체를 모두 포함한다.One embodiment of the present invention can also be implemented in the form of a recording medium containing instructions executable by a computer, such as a program module executed by the computer. Computer readable recording media can be any available media that can be accessed by a computer and includes both volatile and nonvolatile media, removable and non-removable media. In addition, the computer readable recording medium may include a computer storage medium. Computer storage media includes both volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data.
본 발명의 방법 및 시스템은 특정 실시예와 관련하여 설명되었지만, 그것들의 구성 요소 또는 동작의 일부 또는 전부는 범용 하드웨어 아키텍쳐를 갖는 컴퓨터 시스템을 사용하여 구현될 수 있다.Although the methods and systems of the present invention have been described in connection with specific embodiments, some or all of their components or operations may be implemented using a computer system having a general purpose hardware architecture.
전술한 본 발명의 설명은 예시를 위한 것이며, 본 발명이 속하는 기술분야의 통상의 지식을 가진 자는 본 발명의 기술적 사상이나 필수적인 특징을 변경하지 않고서 다른 구체적인 형태로 쉽게 변형이 가능하다는 것을 이해할 수 있을 것이다. 그러므로 이상에서 기술한 실시예들은 모든 면에서 예시적인 것이며 한정적이 아닌 것으로 이해해야만 한다. 예를 들어, 단일형으로 설명되어 있는 각 구성 요소는 분산되어 실시될 수도 있으며, 마찬가지로 분산된 것으로 설명되어 있는 구성 요소들도 결합된 형태로 실시될 수 있다.The foregoing description of the present invention is intended for illustration, and it will be understood by those skilled in the art that the present invention may be easily modified in other specific forms without changing the technical spirit or essential features of the present invention. will be. Therefore, it should be understood that the embodiments described above are exemplary in all respects and not restrictive. For example, each component described as a single type may be implemented in a distributed manner, and similarly, components described as distributed may be implemented in a combined form.
본 발명의 범위는 상기 상세한 설명보다는 후술하는 특허청구범위에 의하여 나타내어지며, 특허청구범위의 의미 및 범위 그리고 그 균등 개념으로부터 도출되는 모든 변경 또는 변형된 형태가 본 발명의 범위에 포함되는 것으로 해석되어야 한다.The scope of the present invention is shown by the following claims rather than the above description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.
본 발명은 의뢰인의 성향과 배송품의 종류에 알맞은 배송인을 분석하여 선별한 뒤, 의뢰인에게 추천하여 배송인을 선택하게 함으로써, 의뢰인이 배송 중개 서비스에 대한 신뢰향상을 유도하고, 신뢰를 바탕으로 배송 서비스의 혜택을 부담없이 누릴 수 있도록 의뢰인과 배송품의 성향에 적합한 배송인 추천방법을 제공하기 위한 방법에 관한 것이므로 산업상 이용가능성이 있다.The present invention analyzes and selects a carrier suitable for a client's propensity and type of a delivery product, and then recommends a client to select a carrier, thereby inducing a client to improve trust in a delivery intermediary service, and delivering on the basis of trust. As it relates to a method for providing a recommendation method for a client and a propensity for a delivery product so that a user can easily enjoy the benefits of the service, there is industrial availability.

Claims (8)

  1. (a) 의뢰인으로부터 배송품의 크기, 수량, 무게, 배송 출발지 및 배송 도착지를 포함하는 배송품 정보를 입력 받는 단계;(a) receiving from the client the shipment information including the size, quantity, weight, shipment origin and delivery destination of the shipment;
    (b) 상기 배송품 정보에 기초하여 배송인을 선별하는 단계;(b) selecting a shipper based on the shipment information;
    (c) 상기 선별된 배송인이 포함된 배송인 목록을 상기 의뢰인에게 제공하는 단계; 및(c) providing the client with a list of carriers including the selected carriers; And
    (d) 상기 배송인 목록 중 상기 의뢰인의 선택 입력을 받아 배송인을 결정하는 단계;(d) determining a shipper by receiving a selection input of the client from the list of shippers;
    를 포함하는, 빅 데이터 분석을 통한 배송인 추천 방법.The method of recommending a shipper through big data analysis comprising a.
  2. 제 1 항에 있어서,The method of claim 1,
    (e) 배송이 시작되는 경우, 주기적으로 상기 배송인의 위치 정보를 획득하여 상기 의뢰인에게 제공하는 단계;(e) periodically obtaining the location information of the shipper and providing it to the client when delivery starts;
    를 더 포함하는 것인, 빅 데이터 분석을 통한 배송인 추천 방법.To further include, the shipper recommendation method through big data analysis.
  3. 제 1 항에 있어서,The method of claim 1,
    상기 (b) 단계는Step (b) is
    상기 배송품 정보에 기초하여 배송품의 성향을 결정하고, 상기 배송품의 성향에 기초하여 상기 배송인을 선별하는 것인, 빅 데이터 분석을 통한 배송인 추천 방법.Determining the propensity of the shipment based on the delivery information and selecting the shipper based on the propensity of the shipment.
  4. 제 1 항에 있어서,The method of claim 1,
    상기 (b) 단계는Step (b) is
    상기 배송품 정보에 포함된 배송 출발지 및 배송 도착지와, 상기 배송인의 이동 경로에 기초하여, 상기 배송인을 선별하되,The shipper is selected based on a shipping origin and a shipping destination included in the shipment information and a movement route of the shipper,
    (b1) 상기 배송인의 이동 경로에서 경유지들을 추출하는 단계;(b1) extracting waypoints in the delivery route of the shipper;
    (b2) 상기 경유지들 중 어느 연속된 제 1 경유지 및 제 2 경유지를 잇는 제 1 경로를 산출하는 단계;(b2) calculating a first route connecting any successive first and second waypoints of the waypoints;
    (b3) 상기 제 1 경유지, 배송 출발지, 배송 도착지, 및 제 2 경유지를 잇는 제 2 경로를 산출하는 단계;(b3) calculating a second route connecting said first waypoint, delivery origin, delivery destination, and second waypoint;
    (b4) 상기 배송인이 상기 제 1 경로 및 제 2 경로를 따라 이동하는데 소요되는 예상 시간들을 비교하는 단계; 및(b4) comparing the expected times for the shipper to travel along the first and second paths; And
    (b5) 상기 예상 시간들 간의 차이가 기설정된 기준 시간 범위 내에 해당하는지 여부에 기초하여 상기 배송인을 선별하는 단계;를 포함하는, 빅 데이터 분석을 통한 배송인 추천 방법.(b5) selecting the shipper based on whether the difference between the estimated times falls within a preset reference time range.
  5. 제 4 항에 있어서,The method of claim 4, wherein
    상기 배송인의 이동 경로는The route of delivery of the shipper is
    상기 배송인의 주기적 이동 경로 및 예정 이동 경로 중 적어도 하나를 포함하는 것인, 빅 데이터 분석을 통한 배송인 추천 방법.And at least one of a periodic movement path and a predetermined movement path of the shipper.
  6. 제 1 항에 있어서,The method of claim 1,
    상기 (c) 단계는Step (c) is
    상기 의뢰인이 기 의뢰했던 배송인의 목록을 상기 의뢰인에게 제공하는 단계;Providing to the client a list of shippers previously requested by the client;
    를 포함하는 것인, 빅 데이터 분석을 통한 배송인 추천 방법.That, including, the shipper recommendation method through big data analysis.
  7. 제1항에 있어서,The method of claim 1,
    (f) 배송이 시작된 후, 상기 의뢰인으로부터 배송품을 수령받은 1차 배송인이 최종 도착지까지 도달하지 못하는 경우, 상기 1차 배송인이 위치한 구간부터 최종 도착지까지의 경로를 세분화하고, 세분화된 구간에 다수의 배송인을 대응시켜 최종 도착지까지 릴레이 전달방식으로 배송품이 배송되도록 하는 단계;(f) If the first shipper who has received the shipment from the client does not reach the final destination after the delivery has begun, the route from the section where the primary shipper is located to the final destination is subdivided and Corresponding a plurality of shippers so that a shipment is delivered by relay delivery to a final destination;
    를 더 포함하는 것인, 빅 데이터 분석을 통한 배송인 추천방법.To further include, the delivery method recommendation method through big data analysis.
  8. 제 7 항에 있어서,The method of claim 7, wherein
    상기 (f) 단계는Step (f)
    상기 세분화된 구간에 포함되는 다수의 배송인의 목록을 상기 의뢰인에게 제공하는 단계; 및Providing the client with a list of a plurality of carriers included in the segmented section; And
    상기 세분화된 구간에 포함되는 다수의 배송인의 목록에 대해 상기 의뢰인의 선택 입력을 받아 차기 배송인 내지 최종 배송인을 결정하는 단계;Determining a next shipper or a final shipper by receiving a selection input of the client for a list of a plurality of shippers included in the segmented section;
    를 포함하는 것인, 빅 데이터 분석을 통한 배송인 추천방법.That, including, the delivery method recommendation method through big data analysis.
PCT/KR2017/015002 2017-01-11 2017-12-19 Delivery person recommendation method using big data analysis WO2018131814A1 (en)

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