WO2018077437A1

WO2018077437A1 - Method and system for formulating a work schedule

Info

Publication number: WO2018077437A1
Application number: PCT/EP2016/076202
Authority: WO
Inventors: Harald PETERKA
Original assignee: Greenbird International Ag
Priority date: 2016-10-31
Filing date: 2016-10-31
Publication date: 2018-05-03
Also published as: WO2018078181A1

Abstract

The invention relates to a method for formulating a work schedule, in particular a cleaning schedule (REP) for cleaning groups at a property having multiple rooms, in particular an office property, comprising the following steps: receipt of sensor and/or order data recorded by multiple sensors and/or order components arranged in the region of the property, preferably wireless forwarding of the sensor and/or order data to a central control unit (6) via at least one radio transmitter (5), collection and storage of the sensor and/or order data on the central control unit (6) and preferably wired forwarding to a server (7), computation of the cleaning time required for each room of the property on the server (7) and combination of the computed values for each cleaning group into a cleaning schedule operations list (9), storage and forwarding of the cleaning schedule operations list (9) to an electronic output device, in particular to a printer (8) or to a tablet (10). The invention further relates to a system for performing this method.

Description

Method and system for creating a work plan

The invention relates to a method and a system for creating a work plan, in particular a cleaning use plan (REP), for cleaning groups of a property with several rooms, in particular an office property.

The cleaning of office real estate is usually carried out with a maintenance cleaning, which is usually combined due to the cost pressure with an intermediate-view cleaning. The fact that rooms are not used on a daily or weekly basis due to holidays, sick leave or extra-long-term appointments has little to no influence on the cleaning performance.

The object of the invention is therefore to provide a method and a system which makes it possible to detect significant factors that are decisive for the contamination of rooms and to create a work plan, in particular a daily cleaning operation plan for cleaning the property. The cleaning schedule should be available daily in a form available to the cleaning staff. Only the areas that were actually used and thus polluted should be taken into account, whereby the intensity of use should also be taken into account.

This object is achieved by a method according to claim 1 and a system according to claim 17. The method according to the invention makes it possible for the first time to include at least the following factors in the determination of the daily cleaning application plan:

Usage intensity of the rooms, data from personal data entry systems (HR tools), manual customer order components such as telephone extensions, radio buttons or the like, a given type of space usage, a defined basic hygiene, the room size, area performance parameters, collectively agreed performance specifications (eg according to a standard such as ÖNORM d2050), a specification of services of the customer, the position of the room in the building, season and weather in the outdoor area, the cleaning groups, the total number of rooms and areas to be cleaned, the organization times, as well as the building data in the form of

Space plans.

The method according to the invention generates inter alia on the basis of this

Factors influencing a daily current cleaning use list for the

Cleaning service. The inventive method allows for the first time, the

Use intensity and the associated contamination in the cleaning of buildings to take into account, without falling below a defined minimum hygiene. The inventive method thus achieves a significant economic

Optimization in the daily cleaning of buildings, since the surfaces to be cleaned are only cleaned according to their actual pollution intensity.

In particular, motion sensors, weather sensors, CO ₂ sensors, radio transmission components,

Time recording systems, telephone extensions, mobile devices (mobile phones, tablets), as well as mobile and wired controls are provided.

The communication between the individual components can according to the invention wirelessly via radio, GSM / LTE or WLAN, but also be wired via the telephone network or other wiring. The data protocol between the sensors and the radio transmitters used provides a closed loop

manufacturer-dependent system. According to the invention, an automated receipt of sensor and / or order data, which are received by a plurality of sensors and / or order components arranged in the area of the property, preferably wireless transmission of the sensor and / or order data via at least one radio transmitter to a central control unit. a collection and storage of the sensor and / or order data to the central control unit and preferably wired

Forwarding to a server, as well as calculating the required cleaning time for each room of the property on the server and summarizing the calculated values for each cleaning group in a cleaning plan usage list, and finally storing and forwarding the cleaning plan usage list to a server

electronic output device.

The integrated control unit represents the interface to the server. The data is transferred from this location to the server. According to the invention, encryption can be provided for security reasons.

According to the invention can be used as sensors motion sensors and / or

Weather sensors are provided. A motion sensor detects movements of people in a defined area of space. The following information is transmitted per motion message: the actual motion impulse, a detector ID, a status check, and the battery level. Commercially available motion sensors, which usually operate in a transmission band of 868.3 MHz or the like, are preferably used.

Combination measuring instruments which measure temperature and relative humidity can be provided in particular as weather sensors. The following information is transmitted per sensor message: status check, battery level, humidity value, temperature, detector ID. Preferably used

Commercially available sensors, which usually work in a transmission band of 868.3 MHz or the like. As weather sensors can be next to

Combination instruments that measure temperature and relative humidity, rain sensors should be provided. It may also be provided according to the invention to determine the prevailing weather by polling external weather services from the Internet. According to the invention, CO ₂ sensors for detecting the

Person attendance are used. By means of the increase of CO ₂ in a room, the occupation density can be determined according to the invention - the combination of the frequency measurement by the motion sensor with the result of the CO ₂ sensor improves the accuracy of the method.

The inventively provided sensors may be battery powered or solar powered, have a wired power supply, or otherwise powered with energy.

As a manual order component according to the invention, in particular wireless pushbutton or telephone extension systems can be provided. It is preferable to use flat wireless wall scanners with a color graphic display. The transmission of the switching pulse is used to make an order for a room cleaning

leave. Like the motion sensors, the button works by radio in a transmission band of 868.3 MHz. The following information is transmitted per keystroke: order pulse, status check, battery level, wireless pushbutton ID. to

simplified use of a telephone extension as an order component, the server and the PBX can be connected to a specific interface. By pressing a defined key combination, a record is transmitted to the server via the interface by the telephone server. The following information can preferably be transmitted: detector ID (extension), order pulse, time, date.

The radio transmitter according to the invention acts as a receiving unit for the

Sensor messages. The collected data is passed in real time to the control unit. Should be due to a large distance a direct transfer to a

Control unit not be possible, it can be provided according to the invention that a radio transmitter is used for range extension, i. E. Data from another radio transmitter is passed to the control unit.

However, according to the invention, wired transmitters can also be provided; These devices are powered by voltage and not battery powered. The control unit according to the invention receives the sum of all data of the sensors from the radio transmitters. This data is stored in an internal memory and preferably encrypted passed to the server. The control unit has a unique ID and adds this ID to the data so that the server recognizes the source of the data. If the server can not be reached, the data is available for manual readout. Preferably, the sum of all movement and order data (with the exception of extension origin), the ID of the control unit and a time stamp (timelog) are transmitted.

The server according to the invention (Digital Smart Cleaning Servcer = DSC server) is preferably designed as a virtual server or hybrid server. The server saves all information and is available for each authorized person by means of a browser

Available. The server performs all necessary calculations and database queries.

According to the invention, it can further be provided that a human resources interface (HR tool) is used, which is in particular a

customer-present time recording system can act. This system according to the invention can provide in particular the following data:

Presence of persons (coming / going), planned absences (holidays, special leave, time compensation, business trip), unplanned absences (sick leave, nursing leave). This data is preferably transmitted to the server via a specific interface.

According to the invention it can be provided that different types of cleaning are taken into account, which differ in intensity: from no cleaning (KR) to visual cleaning (SR1, SR2), partial cleaning (TR) and full cleaning (VR) to special cleaning (SR) with the highest intensity , In addition, a

Basic hygiene cleaning (BH) should be provided, which primarily aims to obtain a defined minimum cleanliness in areas that have not been used for a long time. These

Types of cleaning are linked to performance descriptions and area performance characteristics for each type of use of space, whereby standards such as the ÖNORM d2050 or freely selectable / definable area performance characteristics can be used. With the aid of an area correction factor, the performance characteristics can be parameterized higher or lower for the customer.

The activities to be performed for a particular type of cleaning are

According to the invention defined in a space utilization-dependent service list. Such a specification of services defines rules governing the sequence of

determine different types of cleaning. Thus, for example, the following rules can be stored in the specification of benefits: "If no cleaning has taken place within 8 cleaning days, a basic hygiene (BH) takes place on the 9th day." The rules defined in the specifications are freely selectable according to the invention.

According to the invention, an accident management system can also be stored in the specification of services. If, in the event of a disturbance, no current movement data is available for a room, then the historical data stored in a database becomes available

Cleaning data of this room in conjunction with a stored in the list of services rule determines a type of cleaning. For example, the rule can be laid down that rooms which have been subjected to full cleaning every day in the last few days are again subjected to full cleaning or at least visual cleaning, although no movement data is available for this room. It can also be provided that in the event of a fault, the cleaning schedule of the last day or the average of the cleaning schedule of the last days for this room is set again.

According to the invention can be provided that each Raumnutzungsart

(Room group type), based on the type of cleaning, a specified

Movement frequency corridor is assigned, which allows a determination of the necessary cleaning. This assignment is stored in a frequency database, which is suitable for every type of use (office, toilets, tea kitchen or similar)

Assigning motion pulse areas to a defined cleaning type. Thus, the allocation can be stored in the frequency database, that for fitness rooms a

Full cleaning is required from a frequency of 39 pulses per unit of time, while for staircases only from a frequency of 179

Movement pulses per unit time is required. Because when using the order component only one order for one

Cleaning is received, can not be concluded with this order to a necessary cleaning. Therefore, according to the invention, an order logistics database can be provided on the basis of which, based on the frequency of performed

Cleaning activities in the past, identifying the necessary

Cleaning done.

According to the invention, it may be provided to optionally provide a seasonal factor or a weathering factor to take into account the additional pollution due to the prevailing weather. The seasonal factor is based on statistical weather data, the weather factor on real measured data by a weather sensor. Rooms that are particularly vulnerable to weather conditions due to their position in the building (entrance areas, elevators, outdoor storage facilities or the like) are digitally marked in the database so that the procedure can take this circumstance into account in the cleaning time determination.

The seasonal factor is seasonal, locally variable and in the

Season database deposited. The factor depends on the average frequency of rain or snow days. The percentage time surcharge factor is based on many years of experience, for example 20% for the month of February. The factor is less than 1, i. the cleaning performance in area per hour is reduced.

According to the invention can also be provided to measure with the help of weather sensors, the relative humidity and temperature outside the building. According to the invention, these measured values are transmitted to the control unit via the radio transmitter (s) and from there with a time stamp, the influence of the weather being dependent on the operating times: if there is damp weather before the start of operation, dirt is increasingly introduced into the building. The resulting weather factor is between 15% and 25% time surcharge and depends on the local circumstances of the customer. The observation of the weather ends according to the invention about one hour before the start of cleaning. According to the invention, it can further be provided that an organization time surcharge is taken into account in the calculation of the required cleaning time.

Organizational times are, in particular, travel times (in the course of cleaning activities), set-up times, leaving and taking away of movable property, and periods of technical downtime. The usual organization times are in each case

Area performance index included, whereby a complete cleaning is required. If the area number characteristic value is reduced by little or no use of space, the organization time in the form of a time supplement for the rooms to be cleaned is taken into account according to the invention. The time allowance is about 3% for a surface number index of 90% and increases up to 20% for a surface number index of 10%. The organization time is determined specifically for each cleaning group, thus the organization time surcharge per cleaning group within an object can be different.

According to the invention, it may be provided to calculate the cleaning time required per room in the following way: In a first step, the room is through

Query a room database, possibly a frequency database and, if necessary, an order logistics database, a room-related activity type 1

(RLA1) determined. This designates the type of cleaning (visual cleaning, partial cleaning, etc.) which is to be carried out for the room on the basis of its type of use (meeting room, staircase, etc.), the number of measured movement impulses (frequency of use) and any received OR impulses. For those rooms that receive the cleaning type "no cleaning" (KR), a check is made in relation to a

possibly required basic hygiene. The result of this

Check is the room-related benefit type 2 (RLA2). This represents the

room-related type of service under consideration of a possible basic hygiene. The customer as well as the object manager get the result of this step digitally made available to make any changes.

The space-related benefit type results in a space-related area characteristic value in m ² / h, which is taken from, for example, a standard area performance index database or a customer-specific area performance index database. Such characteristic databases contain values for surface cleaning performance per hour for different types of use and types of cleaning, for example 90 m2 / h for the partial cleaning of a toilet.

The determined area characteristic value can be calculated taking into account the

Room area taken from a room database, a space related

Calculate power value RLW1 in min:

Area Room x 60

= RLWlnaum [min]

FlächenkennwertRa

The room-related power value RLW1 or RLW2 is a time value in min and indicates how long the cleaning time is taking into account the influencing factors. The specified duration takes into account the specific space

Type of cleaning, type of use, area and the area characteristic.

The RLW2 also takes into account the seasonal or climatic factors. Those rooms that are digitally marked for influencing in the room database are recalculated in this calculation step. When using the

The seasonal factor also has to take into account the current date, whereby the JZF is taken from the season database:

RLWlltaum * JZF = RLWlRaum [? 7Π? Ϊ́]

If the current weather is determined by weather sensors, the weather factor WEF, which is taken from the weather impact database, is used to calculate the RLW2:

RLWlRaum _* WEF = RLW2 Room [min]

For all those rooms which are not digitally marked in the database for the application of the factors JZF or WEF, RLW1 is equal to RLW2. Finally, the

Cleaning schedule (REP) calculated. The cleaning application plan represents the calculated result of the required cleaning times per room and cleaning group and is given in h and min. Depending on the process status, a distinction is made between REP1, REP2 and REP3. The cleaning operation plan REP1 considers the organizational time surcharge. For this purpose, a percentage area coefficient FZKW is determined, which describes the proportion of the area to be cleaned on the total possible area to be cleaned:

Area to be cleaned

x 100 = FZKW [%]

Total possible area to be cleaned [mZ ^' ]

The determined percentage is rounded to full ten. With a calculated FZKW, the organizational time surcharge (OZA) in the organization time database is determined and REP1 is calculated as follows:

RLW2 rooms per cleaning group * OZÄReinigungsgriippe - REP Ί cleaning sgruppe [h: min]

The REP1 cleaning group x is the sum of all REP1 R _oom cleaning group is x, and the total cleaning time REP1 gives to himself

REP Reimgun sgruppel + REP1 Purification group 2., + REP Purification group X - RE P total

According to the invention, the customer or object manager can manually change the REP1 by changing the type of cleaning for certain rooms. If a change is made, the system recalculates the cleaning schedule. The result is the REP2. The REP2 _Re inigungsgruppe x represents the sum of all REP2 _Ra to the cleaning group is x. The REP2 cleaning group is concerned

Cleaning group on the tablet or on paper provided.

Each cleaning group has the possibility to book additional time during cleaning (input by cleaning group). Depending on the model variant, these additional times are entered and thus the REP3 is determined:

REP2 room + additional timeRum

The REP3 cleaning group _P ex represents the sum of all REP3 _Ra around a cleaning group x. The REP3 represents the actually processed and to be archived

Daily cleaning plan and is calculated as follows:

REP3 cleaning group + REP3 cleaning group 2.. + REP3 Cleaning group X - KC r J> total The collected operating times, calculated over a certain period, each

The cleaning team or cleaning staff can be made available to the cleaning company digitally for further processing, for example, for payroll or customer billing. It may also be provided that for these purposes, the actual cleaning team or the

Cleaning staff needed time taken and the cleaning company is digitally submitted for further processing.

Other features of the invention will become apparent from the claims, the description of the embodiments, and the figures. The invention will be explained in more detail below with reference to a number of non-exclusive exemplary embodiments.

Fig. 1 shows a schematic representation of an office building with several rooms, in which a first embodiment of a system according to the invention is arranged. This includes motion sensors 1 in different rooms, the

Motion sensors 1 are designed to detect the frequency of passenger traffic in the individual rooms by delivering motion impulses. Furthermore, the system includes a weather sensor 2, which is set up for measuring the outside temperature and the relative humidity in the outdoor area. The

Motion sensors 1 and the weather sensor 2 transmit their sensor data to a radio transmitter 5, which further transmits the sensor data to a control unit 6. From there, the sensor data reach a server 7, on which various databases are located and the cleaning application plan is calculated. The result is transmitted to a printer 8 for creating a daily cleaning plan use list 9 and / or via a mobile radio router 1 1 to a tablet 10.

Fig. 2 shows a schematic representation of an office building with several rooms, in which a second embodiment of a system according to the invention

is arranged. In this embodiment, the system does not include any

Motion sensors, but only order components in the form of

Radio buttons 3 and telephone extensions 4, which are adapted to transmit a manual order. These are the radio button 3 with the radio transmitter 5 in wireless connection. The telephone extensions 4 are in communication with a telephone server 12 in wired form. The wireless pushbutton 3 and the weather sensor 2 transmit their

Sensor data to a Funktransmitter 5, the sensor data to a

Control unit 6 transmits. From there, the sensor data reach a server 7, on which the cleaning application plan is calculated. The telephone server 12 transmits the order pulses of the telephone extensions 4 directly to the server 7. The result is transmitted to a printer 8 for creating a daily cleaning plan use list 9 and / or via a mobile radio router 1 1 to a tablet 10.

Fig. 3 shows a schematic representation of an office building with several rooms, in which a third embodiment of a system according to the invention is arranged. In this exemplary embodiment, the system comprises both motion sensors 1 and a weather sensor 3, as well as order components in the form of radio buttons 3 and telephone extensions 4. The motion sensors 1, the wireless push buttons 3 and the weather sensor 2 transmit their sensor data to a radio transmitter 5, which further supplies the sensor data a control unit 6 transmits. From there you can get to

Sensor data to a server 7 on which the cleaning application plan is calculated. The telephone server 12 transmits the order pulses of the telephone extensions 4 directly to the server 7. The result is transmitted to a printer 8 for creating a daily cleaning plan use list 9 and / or via a mobile radio router 1 1 to a tablet 10.

Fig. 4 shows a schematic representation of an office building with several rooms, in which a fourth embodiment of a system according to the invention

is arranged. In this embodiment, the system includes beside

Motion sensors 1, a weather sensor 2 and order components in the form of radio buttons 3 and telephone extensions 4 also an HR tool in the form of a

Time recording system 13, which has information about attendances and

Absence of persons. The motion sensors 1, the wireless pushbutton 3 and the weather sensor 2 transmit their sensor data to a radio transmitter 5, which transmits the sensor data further to a control unit 6. From there, the sensor data reach a server 7, on which the cleaning application plan is calculated. The telephone server 12 and the time recording system 13 transmit the order pulses of the telephone extensions 4 and the data of the time recording system directly to the server 7. The result of the calculation is sent to a printer 8 for creating a daily cleaning plan use list 9 and / or via a mobile radio router 1 1 transmitted to a tablet 10.

FIG. 5 shows a schematic meta-process, which basically comprises various embodiments of methods according to the invention. In this metaprocess, in step HP01, a frequency-based and usage-oriented cleanup schedule REP1 is created. The step comprises several modules, specifically a purely frequency-based cleaning HP01 -SP01, a purely order-based cleaning HP01 - SP02, the so-called multi-DSC system HP01 -SP03, as well as the so-called HR multi-DSC system and the test on basic hygiene HP01 -TP01.

In step HP02, a customer-specific option is provided to make further entries. In the present exemplary embodiments, it is provided that the customer has the option of giving specific inputs with regard to the different types of cleaning up to one hour before the start of cleaning via the web tool.

In step HP03, a plausibility check is carried out and it becomes a manual

Correction provided by the object manager. For this purpose, an input option via a web tool is preferably provided. All incoming inputs are separated according to origin in the databases

saved and in the calculation of the daily cleaning application plan REP 2

involved. For example, a change from "no cleaning" to "cleaning" affects the value of the organization time-over factor, which is recalculated based on the inputs.

In step HP04, the REP2 daily clean-up schedule is created, either as a tablet solution (HP04-SP01) or as a paper solution (HP04-SP02). The calculated daily cleaning application plan REP2 serves to carry out the service and is made available to the cleaning groups in list form, in particular digitally on a tablet. It is preferable to list the total cleaning time (cleaning plan for all rooms per cleaning group), further information on where the described rooms are located within the object (object / room plans), the room number, the room type, the type of cleaning (written and schematic representation),

Quality features, as well as room for comments of the cleaning staff.

The room for comments of the cleaning staff allows for on eventual

To point out damages in the room (the window can not be closed, etc.),

To deposit checklists or to confirm the cleaning of the room / to complete activities.

The advantage of the tablet solution over the printed cleaning plan is the possibility to store additional query options, in particular

Room plans, object plans, or manuals of technical devices and allows a quick change of the performance requirement by sending the REP2 to the tablet. Furthermore, performance requirements can be described and training documents for employee protection can be deposited. Above all, however, the selection of the mother tongue of the cleaning staff brings benefits. The sources of error due to language barrier are thereby reduced and the

Communication with the employee is greatly simplified. All stored data should preferably be read in several languages. The use of tablets also makes it easier to work in other countries. By simply importing country - specific conditions and provisions in the

Cleaning business, the calculation parameters are adjusted automatically with a few mouse clicks and can thus be used worldwide.

In case the paper cleaning day cleaning plan is provided (HP04-SP02), in particular, the total cleaning time will be provided

(Cleaning plan for all rooms per cleaning group), the room number, the room type, and the type of cleaning (written and schematic representation) provided. In addition, a room for comments of the cleaning staff, for the documentation of possible damage in the room, as well as for the change of the

Type of cleaning, of the room, or the delivery of a time surcharge, if the actual cleaning took longer than intended. Languages and additional query options can not be retrieved, the object manager must manually retrace all comments of the cleaning staff in the system

In step HP05, the cleaning staff is given the opportunity

Feedback, especially in the form of handicap inputs. With the mobile variant (HP04-SP01) there is the possibility, for example for the

To remove a hard-to-remove contaminant, book a time supplement quoting an explanation during the cleaning procedure.

This change data is transmitted online to the server and also in the

Data archive saved. In the case of the paper solution, the correction is carried out by a manual subsequent detection by the object manager after cleaning.

The daily cleaning application plan REP2 supplemented by the handicap input during or after the cleaning results in the daily cleaning application plan REP3. This

Daily cleaning schedule REP3 will be in step HP06 in the respective

Stored data archives and serves as a basis for standardized evaluations / reports for the end customer, licensee and licensor. The respective user groups have the option of generating evaluations using appropriate tools.

6a shows a schematic representation of an embodiment of the

inventive method for creating a frequency-based

Cleaning application plan REP1 according to the module HP01-SP01-A in Fig. 5.

In this embodiment, the motion sensors 1 transmit the following data to the radio transmitter 5: frequency measurement by pulses, ID of the

Motion sensor, battery level, status control. The weather sensors 2 transmit the following data to the radio transmitter 5: temperature, humidity, time, battery level, status control. The of motion and weather sensor

Collected data are sent to the Funktransmitter 5, which transfers the sum of the data of all connected sensors directly to the control unit 6 (variant A). If there is no direct possibility to connect between the radio transmitter 5 and the control unit 6, the data is sent to a further radio transmitter 5, which as an intermediary transfers this data to the control unit 6 (variant B). The

Control unit 6 stores all collected data and provides this data with a timelog. Finally, all data is transmitted to the server 7 (data center). The server 7 collects all these data for the calculation of the frequency-based

Cleaning schedule REP 1.

FIG. 6b shows a schematic process flow diagram for calculating the

Cleaning application plan in the embodiment according to the invention shown in FIG. 6a.

In step S01, the recorded sensor data is provided to the server 7. In step S02, the sensor data based on their IDs becomes as shown in FIG

Room database 15 stored assigned to each room. In step S03, a first determination of the type of cleaning required is carried out by comparing the measured frequency of use with the frequency band of movement 1 stored for each type of room utilization in the frequency database 1 6. This step gives the

Spatial activity type RLA1.

Should be due to low motion detection, the result of

Cleaning agent determination to be "no cleaning", so check if one

Basic hygiene (module HP01 -TP01). From RLA1 and the additionally performed basic hygiene check, the room-related benefit type RLA2 results in step S04.

Since the use of space is known about the unique IDs of the detectors and the determination of the type of cleaning was determined based on the frequency of use, in step S05, an assignment of the required power for the cleaning type using the power directory database 17 is possible. This results in which

List of services must be used due to the type of cleaning or room usage. Thereafter, in step S06, the area of each considered space is extracted from the space database 18. In step S07, the actual

Performance characteristics in minutes per room from one

Area performance index database determined. There are two databases to choose from, on the one hand, the characteristics gem. ÖNORM d2050, which is in the

Normflächenleistungskennwertdatenbank 19 are stored (variant A), on the other hand customer-specific characteristic values, which are stored in the customer area performance parameter database 20 (variant B). The result is the time in minutes, which is set for the cleaning of the concrete space surface due to the use and cleaning type. This result is referred to as RLW1 (space-related power value [min]).

In step S08, the influence of the weather is taken into account. Since the influence of moisture on the dirt entry depends on the operating hours of the customer, the observation period of the weather sensors is based on the

Operating times of the customer. The factor WEF is less than 1 and depends on the

Frequency in a corridor of 15% to 25% time limit for the respective area. The observation ends about one hour before the start of cleaning to a possible

Consideration when calculating the daily cleaning plan. The RLW1 is multiplied by the determined factor for each room. This gives the RLW2 (room-related power value [min] with surcharge). One hour before

Beginning of cleaning ends the data transmission of the control unit to the server. This is necessary to calculate the space-related power value RLW2. To eliminate any misinterpretations (e.g., pulse measurement of

Cleaning power) starts the following measurement period at 00:00 o'clock the next day.

In step S09, the respective area with the help of

Cleaning personnel database 22 associated with a cleaning group. Then the ratio between the "total number of rooms" to the "rooms to be cleaned" is calculated based on the previously determined cleaning group. The result is compared with the organization time database 23 in step S10. The RLW2 is now multiplied by the determined organizational time surcharge. The smaller the number of rooms to be cleaned, the smaller the factor that reduces the performance value. The result of these calculations is the

Frequency-based cleaning application plan REP1 per cleaning group.

Fig. 7a shows a schematic representation of an embodiment of the

inventive method for creating a frequency-based

Cleaning application plan REP1 according to the module HP01-SP01-B in Fig. 5.

The method corresponds to the embodiment of FIG. 6a, but in this embodiment no weather sensors are provided. In turn, sensor data of the motion sensors are recorded and transmitted via one or more radio transmitters to the control unit and subsequently to a server 7.

The server 7 collects all recorded data to calculate the

Frequency-based cleaning schedule REP 1.

FIG. 7b shows a schematic process flow diagram for calculating the

Cleaning application plan in the embodiment according to the invention shown in FIG. 7a.

This process flow diagram essentially corresponds to the

Embodiment of FIG. 6b, but no weather sensors are used. In step S01, the recorded sensor data of

Motion sensors provided to the server 7. In step S02, the sensor data are assigned to the respective spaces stored in the space database 15 by their IDs. In step S03, a first determination of the required

Cleaning carried out by the measured frequency of use with the deposited for each Raumnutzungsart in frequency database 1 6

Movement frequency band is compared. This step results in the room-related activity type RLA1. Thereafter, in a manner identical to the exemplary embodiment according to FIG. 7b, a check is made as to whether basic hygiene is to be carried out (module HP01-TP01). From the RLA1 and the additionally performed

Basic hygiene check results in step S04 the room-related benefit type RLA2. In step S05, an allocation of the power required for the type of cleaning is carried out with the aid of the power directory database 17. Thereafter, in step S06, the area of each considered space is extracted from the space database 18. In step S07, the actual

Performance characteristics in minutes per room from one

Flächenleistungsungskennwertdatenbank determined, in turn, either from the standard area performance index database 19 (variant A) or from the

Customer area performance data database 20 (variant B). The result is stored as RLW1 (room-related power value [min]).

The next step S08 is the examination of the application of the seasonal factor JZF. In the room database, all those rooms are marked for which this factor must be taken into account in the calculation.

Whether the JZF is used is checked based on the current date in a season database 24, and the predetermined overhead factor is determined. During the course of the process, the RLW1 is multiplied by the determined seasonal factor for each room. This gives the RLW2 (room-related power value [min] with surcharge). One hour before the start of cleaning, there is no more data transfer from the control unit to the server (see closing). This is necessary to get the RLW2 calculated by the server. In order to exclude any misinterpretations (impulse measurement of the cleaning power), the following measurement period does not start until 00:00 the next day.

In step S09, the respective area is assigned to a cleaning group with the aid of the cleaning personnel database 22. Then the ratio between the "total number of rooms" to the "rooms to be cleaned" is calculated based on the previously determined cleaning group. The result is compared with the organization time database 23 in step S10. The RLW2 is now multiplied by the determined organizational time surcharge. The result of these calculations is the frequency-based cleaning application plan REP1 per cleaning group.

Fig. 8a shows a schematic representation of an embodiment of the

inventive method for creating an order-based

Cleaning application plan REP1 according to the module HP01-SP02 in Fig. 5. The method corresponds to the embodiment of FIG. 6a, but in this embodiment, no motion sensors, but instead order components, in particular the radio button 3 and telephone extensions 4 shown in the embodiment of FIG. 2 are provided. The order components transmit at least the following data to the radio transmitter 3: an order pulse on actuation, a unique ID, possibly the battery level and a

Status control. Again, weather sensors 2 are provided which transmit the following data to the radio transmitter 5: outside temperature, relative humidity, time, battery level and a status check. The collected data are transmitted to the control unit via one or more (variants A or B) radio transmitters as described above.

Orders can be sent via telephone extension 4 via an external interface

be delivered. Upon transmission, these transmit an order pulse and a unique ID to a telephone server 12. The telephone server 12 forwards the data collected by all telephone extensions 4 to the control unit 5. The

Control unit stores all collected data and timestamps this data. Finally, all data is sent to the server where the order-based cleaning plan is calculated.

FIG. 8b shows a schematic process flow diagram for calculating the

Cleaning application plan in the embodiment according to the invention shown in FIG. 8a.

This process flow diagram essentially corresponds to the

Embodiment of FIG. 6b, but no motion sensors for receiving the frequency of use of the rooms, but order components are used.

In steps S01 and S02, the order data or, if present, the sensor data of the weather sensors are made available to the server 7. The order data are assigned to the respective rooms on the basis of their ID in the room database 15. Due to the use of space and considering the room-type-related cleaning matrix in the order logistics database 14, a first determination of the type of cleaning required, the room-related service type RLA 1, takes place. If, due to a lack of an order pulse, the result of the cleaning agent determination is "no cleaning", then, as described above, a check is made in step S04 as to whether a basic hygiene is to be carried out.

The further steps correspond to the method shown in FIG. 7b. In step S08, either the weathering factor is determined by querying the weather database 21 (variant A), or the seasonal time factor JZF is used by querying the season database 24 (variant B). The further steps again correspond to the method shown in FIG. 7b.

9a shows a schematic representation of a further embodiment of the method according to the invention for producing an order- and frequency-based cleaning use plan REP1 corresponding to the module HP01-SP03 (multi-DSC system) in FIG. 5.

The method corresponds to the embodiment of FIG. 8a, but in this embodiment, both motion sensors, and order components, in particular the radio button 3 and telephone extensions 4 shown in the embodiment of FIG. 3 are provided. In addition, weather sensors 2 can be provided (variant A or B). All data collected is transmitted to the control unit 5 via one or more radio transmitters and a telephone server 12, as described above. The control unit stores all collected data and timestamps this data. Finally, all data is sent to the server where the order- and frequency-based cleaning plan is calculated.

9b shows a schematic process flow diagram for calculating the

Cleaning application plan in the embodiment according to the invention shown in FIG. 9a.

This process flow diagram again corresponds essentially to the

Embodiment of FIG. 8b, however, both motion sensors for receiving the frequency of use of the rooms, as well as order components are used. In steps S01 and S02, the sensor data of the motion sensors, the order data of the order components and, if present, the sensor data of the weather sensors are made available to the server 7. Here are the

Sensor data of the motion sensors and the order data on the basis of their ID in the room database 15 assigned to the respective rooms. For those rooms which have motion sensors, the further method follows the embodiment shown in FIG. 6b (frequency-based method). In all those rooms which are equipped with an order component (radio push-button, extension telephone), the further procedure is carried out according to the method shown in FIG. 8b (or based method).

The further steps for the consideration of the basic hygiene, the performance index and performance index databases, the weather database (variant A) and / or the season database (variant B) up to the calculation of the REP1 proceed as in the exemplary embodiments presented above.

10a shows a schematic representation of a further embodiment of the method according to the invention for the creation of an order- and frequency-based cleaning use plan REP1 corresponding to the module HP01-SP04 (HR multi-DSC system) in FIG. 5.

The method corresponds to the embodiment of FIG. 9a, but in this embodiment, data relating to attendance and absences of the employees are anonymized space-related transmitted to the server via an interface to an HR tool.

The data relevant for the procedure are in particular anonymised

Personal data (for example, service number) and absences, in particular holidays, sick leave, special leave and out-of-home appointments of employees.

10b shows a schematic process flow diagram for calculating the

Cleaning application plan in the embodiment according to the invention shown in FIG. 10a. This process flow diagram in turn essentially corresponds to the exemplary embodiment according to FIG. 9b. The process is complemented by the

Interface of the HR tool. The mentioned data from the HR tool are stored in the server on a dedicated HR database 25. The result of the procedure is a cleaning schedule per cleaning group REP1 based on measured usage frequencies, manually received orders, and considering employee absences listed in the HR tool.

FIG. 11 shows a schematic flow diagram of the subprocess HP01 -TP01 which is to be carried out in the exemplary embodiments according to FIGS. 6b, 7b, 8b, 9b and 10b in order to decide whether basic cleaning (basic hygiene) is to be carried out for a room.

is used. This is the case when the following conditions occur for a room: there is no cleaning due to the low frequency of use and there is no manually triggered cleaning order, or an absence message is entered in the HR tool for this room. In this case, it is checked in the basic hygiene database 26 when the last cleaning took place in the respective room. Based on this data, it is decided whether basic hygiene should take place or not.

LIST OF REFERENCE NUMBERS

1 motion sensor

2 weather sensor

3 wireless pushbuttons

4 telephone extension

5 radio transmitters

6 control unit

7 servers

8 printers

9 Cleaning Schedule Usage List

10 tablet

1 1 Mobile router

12 phone server

13 time recording system

14 order logistics database

15 room database

1 6 Frequency database

17 Specifications database

18 room database

19 Standard area performance index database

20 customer area performance index database

21 weather database

22 cleaning personnel database

23 Organizational Time Database

24 seasons database

25 HR database

26 basic hygiene database

Claims

claims

1 . Method for creating a work plan, in particular one

Cleaning operation plan (REP) for cleaning groups of a multi-room property, in particular an office property, characterized in that the method comprises the following steps:

a. Automated receipt of sensor and / or order data recorded by a plurality of sensors and / or order components arranged in the area of the property,

b. preferably wireless forwarding of the sensor and / or order data via at least one radio transmitter (5) to a central control unit (6)

c. Collection and storage of sensor and / or order data at the central control unit (6) and preferably wired forwarding to a server (7),

d. Calculation of the required cleaning time for each room of the property on the server (7) and summary of the calculated values for each cleaning group in a cleaning plan insert list (9), e. Storage and forwarding of the cleaning plan insert list (9) to an electronic output device, in particular to a printer (8) or to a tablet (10).

2. The method according to claim 1, characterized in that it is in the

Sensors are arranged in the premises of the property motion sensors (1), whose sensor data are assigned to the respective rooms by a unique ID, from the sensor data of the motion sensors (1) by querying a frequency database (1 6) calculates the required cleaning of the respective rooms is stored in the frequency database (1 6) for each room and each type of cleaning a frequency range that varies depending on the type of use of the room. A method according to claim 1 or 2, characterized in that data of a manual order component, preferably at least one, arranged in a room of the property signal generator, in particular a radio push-button (3) and / or a telephone extension (4), are received, the by the Order data supplied to the control unit are transmitted to the control unit, wherein the order data are assigned to the respective rooms by a unique ID and are taken into account in the calculation of the cleaning time for the rooms concerned by querying an order logistics database (14) the required cleaning for this room is determined.

Method according to one of claims 1 to 3, characterized in that the current season is determined, taken from a season database (24) a Jahreszeitenfaktor JZF and this seasons factor is taken into account in the calculation of the required cleaning time.

Method according to one of claims 1 to 3, characterized in that at least one weather sensor (2), in particular a temperature,

Moisture and / or rain sensor is queried, wherein the measured sensor data of the weather sensor to the central control unit (6) are transmitted, taken from a weather database (21) a weathering factor and this weathering factor is taken into account in the calculation of the required cleaning time.

Method according to one of claims 1 to 4, characterized in that the server (7) an external, in particular internet-based, weather service is queried for determining the weather, wherein the weather determined by polling a weather database (21) taken from a weathering factor and this weathering factor is taken into account in the calculation of the required cleaning time.

7. The method according to any one of claims 1 to 6, characterized in that in addition data of an HR tool, in particular a time recording system (13) are taken into account, wherein the data of the time recording system (13) to an HR database (25) for determining space-related and anonymized data are transmitted, and the determined data is transmitted to the server (7) for consideration in the determination of the cleaning time.

8. The method according to any one of claims 1 to 7, characterized in that several Funktransmitter (5) are provided for receiving the sensor data, wherein a Funktransmitter (5), which is not connected to the central

Control unit (6) can set up its received sensor data via another located in range radio transmitter (5) to the central

Control unit (6) forwards.

9. The method according to any one of claims 1 to 8, characterized in that for the assignment of the sensor data to the respective rooms of the property and for determining the space surfaces on the server (7) stored room database (15) is queried.

10. The method according to any one of claims 1 to 9, characterized in that in determining the required for a room cleaning a

Service database (17) is queried in the for the

considered rooms are predefined rules for determining the required cleaning type are deposited.

1 1. Method according to one of claims 1 to 10, characterized in that for rooms for which due to low frequency of use, missing manually triggered cleaning order, or registered in the HR tool

Absence message would require cleaning, by asking a basic hygiene database (26) is decided whether a basic cleaning should take place.

12. The method according to any one of claims 1 to 1 1, characterized in that for the calculation of the required cleaning time a Normflächenleistungs- characteristic database (19) or a customized Flächenleistungs- characteristics database (20) is queried in the required cleaning time depending on the type of cleaning and the type of use of the room for each room is stored.

13. The method according to any one of claims 1 to 12, characterized in that in the calculation of the required cleaning time

Organizational time surcharge is taken, which is taken as a function of the area to be cleaned an organization time database (23).

14. The method according to any one of claims 1 to 13, characterized in that the cleaning plan use list (9) by requesting a

Cleaning person database (22) is assigned to a cleaning group and provided on an electronic device that is in connection with the server (7) and the cleaning group preferably provides the ability to enter feedback, for example in the form of handicap inputs, on the server (7 ) get saved.

15. The method according to any one of claims 1 to 14, characterized in that it is the sensors arranged in the spaces of the property CO ₂ - sensors whose sensor data are used to detect the presence of persons.

1 6. Computer-readable storage media, including instructions

electronic device for carrying out a method according to one of

Induce claims 1 to 15.

17. System for creating a work plan, in particular one

Cleaning Use Plan (REP) for the cleaning groups of a multi-room property, in particular an office property, the system comprising:

a. several sensors arranged in the area of the property and / or

Order components

b. at least one radio transmitter (5) in wireless communication with the sensors and / or order components,

c. optionally at least one telephone server (12),

d. a central control unit (6) communicating with the radio transmitter (5),

e. a server (7) in communication with the central control unit (6) and optionally with the telephone server (12),

characterized in that the server (7) is adapted to receive the sensor and / or order data and to calculate the required cleaning time for each room of the property.

18. System according to claim 17, characterized in that it is in the

Sensors are arranged on the premises of the property motion sensors (1) acts.

19. System according to claim 17 or 18, characterized in that it is the order components to wireless pushbutton (3) and / or telephone extension (4).

20. System according to any one of claims 17 to 19, characterized in that at least one weather sensor (2) is provided, which is designed in particular as a temperature, humidity and / or rain sensor and is in communication with the central control unit (6).

21. System according to one of claims 17 to 20, characterized in that at least one HR tool, in particular a time recording system (13) is provided, which communicates with the server (7).