WO2018018235A1 - Procédé de collecte de données d'utilisation pour une technologie de libre-service d'hôtel, et système de libre-service - Google Patents

Procédé de collecte de données d'utilisation pour une technologie de libre-service d'hôtel, et système de libre-service Download PDF

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Publication number
WO2018018235A1
WO2018018235A1 PCT/CN2016/091194 CN2016091194W WO2018018235A1 WO 2018018235 A1 WO2018018235 A1 WO 2018018235A1 CN 2016091194 W CN2016091194 W CN 2016091194W WO 2018018235 A1 WO2018018235 A1 WO 2018018235A1
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WO
WIPO (PCT)
Prior art keywords
user
unit
room
input
self
Prior art date
Application number
PCT/CN2016/091194
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English (en)
Chinese (zh)
Inventor
金蕾
Original Assignee
金蕾
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 金蕾 filed Critical 金蕾
Priority to PCT/CN2016/091194 priority Critical patent/WO2018018235A1/fr
Publication of WO2018018235A1 publication Critical patent/WO2018018235A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Definitions

  • the invention belongs to the field of electronic technology, and in particular relates to a data collection method and a self-service system for using a self-service technology of a hotel.
  • the patent application process and the post-authorization maintenance process will generate human and financial costs: such as replying to review opinions, paying license fees, etc., for core technologies (such as CDMA underlying technology) or market identification.
  • core technologies such as CDMA underlying technology
  • market identification For relatively high-tech technologies (such as sliding unlocking), the related costs are negligible, and the investment in these technologies is worthwhile, but such technologies are a minority after all, and more technologies have been verified by the market. The user's pain points or itch points cannot be touched, and the patent investment in these technologies is likely to cause cost waste.
  • the embodiment of the invention provides a data collection method for using the self-service technology of the hotel, and aims to provide a method for the customer to self-check the hotel check-in procedure, in order to solve the problem of low efficiency and increase labor cost for the current hotel. It can also facilitate the timely and effective collection of relevant technologies by the manufacturer.
  • the present invention is implemented as follows: a method for collecting data using a hotel self-service technology, comprising the following steps:
  • the RFID chip required for unlocking the user-selected room is set as the RFID chip of the user ID card, and the technical use data is sent to the data collection end preset by the manufacturer.
  • the embodiment of the invention further provides a self-service system, comprising:
  • a first reading unit a display unit, a second reading unit, a judging unit, a prompting unit, a setting unit, and a technical data collecting unit, wherein:
  • a first reading unit configured to read user identity information
  • a display unit the input end of which is connected to the output end of the first reading unit, for displaying the location of the current remaining room and the price of opening the room to the user;
  • a second reading unit the input end of which is connected to the output end of the display unit for reading a room selected by the user
  • a determining unit wherein the input end is connected to the output end of the second reading unit, and is configured to determine whether the consumption amount input by the user is greater than the opening price
  • a prompting unit wherein the input end is connected to the output end of the determining unit, and is configured to prompt the user to continue to input the consumption amount or withdraw the consumption amount input by the user when the consumption amount input by the user is less than the opening price;
  • a setting unit the input end of which is connected to the output end of the judging unit, and is configured to set an RFID chip required for unlocking a room selected by the user as an RFID chip of the user ID card when the amount of consumption input by the user is greater than the price of the opening room ;
  • the technical data collecting unit is connected to the output end of the setting unit, and is configured to send technical usage data to a data collection end preset by the manufacturer.
  • the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.
  • FIG. 1 is a schematic flowchart of a method for collecting data of a hotel self-service technology according to an embodiment of the present invention
  • FIG. 2 is a schematic structural diagram of a self-service system according to an embodiment of the present invention.
  • FIG. 1 is a schematic flowchart of a method for collecting data using a hotel self-service technology according to an embodiment of the present invention. For convenience of description, only parts related to the embodiment of the present invention are shown.
  • step S101 the user identification information is read.
  • the second generation ID card RFID chip technology is used.
  • the second-generation ID card can be read directly.
  • the second-generation ID card uses smart card technology, which contains an RFID chip. This chip cannot be copied and is highly anti-counterfeiting.
  • the advantage is that the chip has a large storage capacity, and the written information can be classified into a security level, and the partition storage includes Name , address, photo and other information.
  • the chip uses a specific logical encryption algorithm, which is beneficial to the security management of the certificate generation and use, and enhances the anti-counterfeiting function; the chip and the circuit coil are in The card encapsulation can ensure the normal use of the certificate in various environments, and the service life is more than ten years; and it has the advantages of fast reading and writing speed, convenient use, easy storage, and convenient use of computer network verification by various license departments.
  • step S102 the location of the current remaining room and the price of the open house are displayed to the user.
  • the customer After reading the customer ID information, the customer will be shown information about the current remaining room, such as room number, room type, price, and so on.
  • step S103 the room selected by the user is read; in step S104, it is determined whether the amount of consumption input by the user is greater than the price of the open house; if not, the process proceeds to step S105, prompting the user to continue inputting the amount of consumption or withdrawing the input by the user. If so, the process proceeds to step S106, the RFID chip required for unlocking the room selected by the user is set as the RFID chip of the user ID card, and the technical use data is transmitted to the data collection end preset by the manufacturer.
  • the corresponding consumer payment is made, and the payment can be 'cash payment, online banking payment, Alipay payment, WeChat payment, and the like. If the payment amount of the user is less than the price of the selected room, the system will remind the customer that the payment amount is insufficient, and need to continue to pay or prompt the customer whether a refund is needed; if the payment amount of the user is greater than the price of the selected room, the customer will be The unlocked RFID chip of the selected room is set as the customer ID card RFID chip, and the customer can directly verify the ID card to enter the room.
  • the technology uses data for the user to use the data of the technology, that is, the data generated when the method completes the first few steps, the data includes the number of times the user uses the technology (eg, the first time using the technology within a certain period of time) Technology); the specific time point of using the technology; the user's related operations before and after using the technology can help the technology provider to better evaluate the market value of the technology, and better improve the technical data according to the feedback.
  • the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.
  • FIG. 2 is a schematic structural diagram of a self-service system according to an embodiment of the present invention, where the self-service system includes:
  • the first reading unit 21 is configured to read user identity information
  • a display unit 22 whose input end is connected to the output end of the first reading unit 21, for displaying the location of the current remaining room and the price of opening the room to the user;
  • a second reading unit 23 whose input end is connected to the output end of the display unit 22, for reading a room selected by the user;
  • the determining unit 24 is connected to the output end of the second reading unit 23 for determining whether the amount of consumption input by the user is greater than the opening price;
  • the prompting unit 25 has an input end connected to the output end of the determining unit 24, and is configured to prompt the user to continue to input the consumption amount or withdraw the consumption amount input by the user when the consumption amount input by the user is less than the opening price;
  • a setting unit 26 whose input end is connected to the output end of the determining unit 24, and is configured to set the RFID chip required for unlocking the user-selected room as the user ID card when the consumption amount input by the user is greater than the opening price.
  • RFID chip
  • the technical data collection unit 27 has an input end connected to the output end of the setting unit 26 for transmitting technical usage data to a data collection terminal preset by the manufacturer.
  • the working principle is: the first reading unit 21 reads the user ID information; the display unit 22 displays the location of the current remaining room and the opening price to the user; the second reading unit 23 reads the room selected by the user; the determining unit 24 Determining whether the consumption amount input by the user is greater than the opening price; when the consumption amount input by the user is less than the opening price, the prompting unit 25 prompts the user to continue to input the consumption amount or withdraw the consumption amount input by the user; when the consumption amount input by the user is greater than The opening price, the setting unit 26 sets the RFID chip required for unlocking the room selected by the user as the RFID chip of the user ID card, and the technical data collecting unit 27 transmits the technical use data to the data collecting end preset by the manufacturer.
  • the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.

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  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Lock And Its Accessories (AREA)

Abstract

La présente invention appartient au domaine de la technologie électronique, et concerne un procédé de collecte de données pour une technique de libre service d'hôtel, et un système de libre service d'hôtel. Le procédé consiste à : lire les informations de carte d'identification d'un utilisateur; afficher à l'utilisateur l'emplacement et le prix des chambres actuellement restantes; lire la chambre sélectionnée par l'utilisateur; déterminer si le paiement entré par l'utilisateur est supérieur au prix de la chambre: si tel n'est pas le cas, inviter l'utilisateur à continuer à entrer le paiement ou renvoyer le paiement entré par l'utilisateur; si tel est le cas, configurer la puce de radio-identification (RFID) requise pour déverrouiller la chambre sélectionnée par l'utilisateur pour qu'elle soit la puce RFID de le carte d'identification de l'utilisateur, et envoyer les données d'utilisation technique à une extrémité de collecte de donnée préétabli par le fabricant Grâce à la lecture et à la vérification des informations relatives à la carte d'identification du client, la présente invention permet au client de réserver une chambre et de s'enregistrer dans un hôtel de manière autonome, réduisant ainsi les coûts de fonctionnement de l'hôtel, et en même temps, facilitant la collecte par le fabricant de données d'utilisation technique associées de manière opportune.
PCT/CN2016/091194 2016-07-24 2016-07-24 Procédé de collecte de données d'utilisation pour une technologie de libre-service d'hôtel, et système de libre-service WO2018018235A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
PCT/CN2016/091194 WO2018018235A1 (fr) 2016-07-24 2016-07-24 Procédé de collecte de données d'utilisation pour une technologie de libre-service d'hôtel, et système de libre-service

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/CN2016/091194 WO2018018235A1 (fr) 2016-07-24 2016-07-24 Procédé de collecte de données d'utilisation pour une technologie de libre-service d'hôtel, et système de libre-service

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WO2018018235A1 true WO2018018235A1 (fr) 2018-02-01

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Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20100250290A1 (en) * 2009-03-27 2010-09-30 Vegas.Com System and method for token-based transactions
CN102013053A (zh) * 2010-12-03 2011-04-13 范现杰 一种基于互联网的酒店预订系统
CN202731461U (zh) * 2012-08-08 2013-02-13 山东兴军电子科技有限公司 多功能安全门锁
CN102982600A (zh) * 2012-11-30 2013-03-20 金华 宾馆酒店智能化系统
CN104157063A (zh) * 2014-08-25 2014-11-19 南通博云物联网技术有限公司 一种门禁系统及其控制方法
US20150179012A1 (en) * 2013-12-24 2015-06-25 Pathway IP SARL Room access control system
CN104915795A (zh) * 2015-07-03 2015-09-16 成都怡云科技有限公司 一种酒店自助入住管理系统和方法

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20100250290A1 (en) * 2009-03-27 2010-09-30 Vegas.Com System and method for token-based transactions
CN102013053A (zh) * 2010-12-03 2011-04-13 范现杰 一种基于互联网的酒店预订系统
CN202731461U (zh) * 2012-08-08 2013-02-13 山东兴军电子科技有限公司 多功能安全门锁
CN102982600A (zh) * 2012-11-30 2013-03-20 金华 宾馆酒店智能化系统
US20150179012A1 (en) * 2013-12-24 2015-06-25 Pathway IP SARL Room access control system
CN104157063A (zh) * 2014-08-25 2014-11-19 南通博云物联网技术有限公司 一种门禁系统及其控制方法
CN104915795A (zh) * 2015-07-03 2015-09-16 成都怡云科技有限公司 一种酒店自助入住管理系统和方法

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