WO2018018235A1 - Usage data collection method for hotel self-service technology, and self-service system - Google Patents

Usage data collection method for hotel self-service technology, and self-service system Download PDF

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Publication number
WO2018018235A1
WO2018018235A1 PCT/CN2016/091194 CN2016091194W WO2018018235A1 WO 2018018235 A1 WO2018018235 A1 WO 2018018235A1 CN 2016091194 W CN2016091194 W CN 2016091194W WO 2018018235 A1 WO2018018235 A1 WO 2018018235A1
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user
unit
room
input
self
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PCT/CN2016/091194
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Chinese (zh)
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金蕾
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金蕾
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Priority to PCT/CN2016/091194 priority Critical patent/WO2018018235A1/en
Publication of WO2018018235A1 publication Critical patent/WO2018018235A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

Definitions

  • the invention belongs to the field of electronic technology, and in particular relates to a data collection method and a self-service system for using a self-service technology of a hotel.
  • the patent application process and the post-authorization maintenance process will generate human and financial costs: such as replying to review opinions, paying license fees, etc., for core technologies (such as CDMA underlying technology) or market identification.
  • core technologies such as CDMA underlying technology
  • market identification For relatively high-tech technologies (such as sliding unlocking), the related costs are negligible, and the investment in these technologies is worthwhile, but such technologies are a minority after all, and more technologies have been verified by the market. The user's pain points or itch points cannot be touched, and the patent investment in these technologies is likely to cause cost waste.
  • the embodiment of the invention provides a data collection method for using the self-service technology of the hotel, and aims to provide a method for the customer to self-check the hotel check-in procedure, in order to solve the problem of low efficiency and increase labor cost for the current hotel. It can also facilitate the timely and effective collection of relevant technologies by the manufacturer.
  • the present invention is implemented as follows: a method for collecting data using a hotel self-service technology, comprising the following steps:
  • the RFID chip required for unlocking the user-selected room is set as the RFID chip of the user ID card, and the technical use data is sent to the data collection end preset by the manufacturer.
  • the embodiment of the invention further provides a self-service system, comprising:
  • a first reading unit a display unit, a second reading unit, a judging unit, a prompting unit, a setting unit, and a technical data collecting unit, wherein:
  • a first reading unit configured to read user identity information
  • a display unit the input end of which is connected to the output end of the first reading unit, for displaying the location of the current remaining room and the price of opening the room to the user;
  • a second reading unit the input end of which is connected to the output end of the display unit for reading a room selected by the user
  • a determining unit wherein the input end is connected to the output end of the second reading unit, and is configured to determine whether the consumption amount input by the user is greater than the opening price
  • a prompting unit wherein the input end is connected to the output end of the determining unit, and is configured to prompt the user to continue to input the consumption amount or withdraw the consumption amount input by the user when the consumption amount input by the user is less than the opening price;
  • a setting unit the input end of which is connected to the output end of the judging unit, and is configured to set an RFID chip required for unlocking a room selected by the user as an RFID chip of the user ID card when the amount of consumption input by the user is greater than the price of the opening room ;
  • the technical data collecting unit is connected to the output end of the setting unit, and is configured to send technical usage data to a data collection end preset by the manufacturer.
  • the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.
  • FIG. 1 is a schematic flowchart of a method for collecting data of a hotel self-service technology according to an embodiment of the present invention
  • FIG. 2 is a schematic structural diagram of a self-service system according to an embodiment of the present invention.
  • FIG. 1 is a schematic flowchart of a method for collecting data using a hotel self-service technology according to an embodiment of the present invention. For convenience of description, only parts related to the embodiment of the present invention are shown.
  • step S101 the user identification information is read.
  • the second generation ID card RFID chip technology is used.
  • the second-generation ID card can be read directly.
  • the second-generation ID card uses smart card technology, which contains an RFID chip. This chip cannot be copied and is highly anti-counterfeiting.
  • the advantage is that the chip has a large storage capacity, and the written information can be classified into a security level, and the partition storage includes Name , address, photo and other information.
  • the chip uses a specific logical encryption algorithm, which is beneficial to the security management of the certificate generation and use, and enhances the anti-counterfeiting function; the chip and the circuit coil are in The card encapsulation can ensure the normal use of the certificate in various environments, and the service life is more than ten years; and it has the advantages of fast reading and writing speed, convenient use, easy storage, and convenient use of computer network verification by various license departments.
  • step S102 the location of the current remaining room and the price of the open house are displayed to the user.
  • the customer After reading the customer ID information, the customer will be shown information about the current remaining room, such as room number, room type, price, and so on.
  • step S103 the room selected by the user is read; in step S104, it is determined whether the amount of consumption input by the user is greater than the price of the open house; if not, the process proceeds to step S105, prompting the user to continue inputting the amount of consumption or withdrawing the input by the user. If so, the process proceeds to step S106, the RFID chip required for unlocking the room selected by the user is set as the RFID chip of the user ID card, and the technical use data is transmitted to the data collection end preset by the manufacturer.
  • the corresponding consumer payment is made, and the payment can be 'cash payment, online banking payment, Alipay payment, WeChat payment, and the like. If the payment amount of the user is less than the price of the selected room, the system will remind the customer that the payment amount is insufficient, and need to continue to pay or prompt the customer whether a refund is needed; if the payment amount of the user is greater than the price of the selected room, the customer will be The unlocked RFID chip of the selected room is set as the customer ID card RFID chip, and the customer can directly verify the ID card to enter the room.
  • the technology uses data for the user to use the data of the technology, that is, the data generated when the method completes the first few steps, the data includes the number of times the user uses the technology (eg, the first time using the technology within a certain period of time) Technology); the specific time point of using the technology; the user's related operations before and after using the technology can help the technology provider to better evaluate the market value of the technology, and better improve the technical data according to the feedback.
  • the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.
  • FIG. 2 is a schematic structural diagram of a self-service system according to an embodiment of the present invention, where the self-service system includes:
  • the first reading unit 21 is configured to read user identity information
  • a display unit 22 whose input end is connected to the output end of the first reading unit 21, for displaying the location of the current remaining room and the price of opening the room to the user;
  • a second reading unit 23 whose input end is connected to the output end of the display unit 22, for reading a room selected by the user;
  • the determining unit 24 is connected to the output end of the second reading unit 23 for determining whether the amount of consumption input by the user is greater than the opening price;
  • the prompting unit 25 has an input end connected to the output end of the determining unit 24, and is configured to prompt the user to continue to input the consumption amount or withdraw the consumption amount input by the user when the consumption amount input by the user is less than the opening price;
  • a setting unit 26 whose input end is connected to the output end of the determining unit 24, and is configured to set the RFID chip required for unlocking the user-selected room as the user ID card when the consumption amount input by the user is greater than the opening price.
  • RFID chip
  • the technical data collection unit 27 has an input end connected to the output end of the setting unit 26 for transmitting technical usage data to a data collection terminal preset by the manufacturer.
  • the working principle is: the first reading unit 21 reads the user ID information; the display unit 22 displays the location of the current remaining room and the opening price to the user; the second reading unit 23 reads the room selected by the user; the determining unit 24 Determining whether the consumption amount input by the user is greater than the opening price; when the consumption amount input by the user is less than the opening price, the prompting unit 25 prompts the user to continue to input the consumption amount or withdraw the consumption amount input by the user; when the consumption amount input by the user is greater than The opening price, the setting unit 26 sets the RFID chip required for unlocking the room selected by the user as the RFID chip of the user ID card, and the technical data collecting unit 27 transmits the technical use data to the data collecting end preset by the manufacturer.
  • the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.

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Abstract

The present invention belongs to the field of electronic technology, and provides a usage data collection method for a hotel self-service technique, and a self-service system. The method comprises: reading a user's identification card information; displaying to the user the location and price of the currently remaining rooms; reading the room selected by the user; determining whether payment entered by the user is greater than the price of the room: if not, prompting the user to continue entering payment or returning payment entered by the user; if so, configuring the radio frequency identification (RFID) chip required for unlocking the room selected by the user to be the RFID chip of the user's identification card, and sending technical usage data to a data collection end preset by a manufacturer. By means of reading and verifying a customer's identification card information, the present invention allows the customer to book a room and check in at a hotel in a self-service manner, thereby reducing the operation costs of the hotel, and at the same time, facilitating collection by the manufacturer of related technical usage data in a timely manner.

Description

一种酒店自助技术的使用数据采集方法和自助系统  Data collection method and self-service system for hotel self-service technology 技术领域Technical field
本发明属于电子技术领域,尤其是涉及一种酒店自助技术的使用数据采集方法以及自助系统。  The invention belongs to the field of electronic technology, and in particular relates to a data collection method and a self-service system for using a self-service technology of a hotel.
背景技术Background technique
现在企业申请的专利数量越来越多,而且将专利用在市场上、产品中的情形也越来越多。 Nowadays, the number of patents applied by enterprises is increasing, and the use of patents in the market and products is increasing.
根据国家知识产权的数据库显示, OPPO公司 在2014年申请的发明专利数为938个,而同期 的腾讯公司 的发明专利数为1447个。这两家公司的发明中,有关于用户体验和用户直接操作相关的发明专利约占总数的80%左右。当然包括其他以用户体验为主的公司的类似专利申请也是具有很大的数量级,比如小米公司等。 According to the national intellectual property database, OPPO applied for 938 invention patents in 2014, while Tencent Company of the same period The number of invention patents was 1,447. Among the inventions of the two companies, about 80% of the total number of invention patents related to user experience and direct user operations. Of course, similar patent applications, including other companies based on user experience, are also of a large order of magnitude, such as Xiaomi.
考虑到技术使用的同时,专利的申请过程和授权后的维护过程都会产生人力、财力上的成本:如答复审查意见、缴纳授权费等,对于核心技术(如:CDMA的底层技术)或市场认同度比较高的技术(如:滑动解锁)而言,那么相关成本就可以忽略不计,对于这些技术的投入是值得的,但这类技术毕竟是少数,更多的技术经过市场验证后,其实并不能触及用户的痛点或痒点,而对这些技术的专利投入,就容易造成成本的浪费。 Considering the use of technology, the patent application process and the post-authorization maintenance process will generate human and financial costs: such as replying to review opinions, paying license fees, etc., for core technologies (such as CDMA underlying technology) or market identification. For relatively high-tech technologies (such as sliding unlocking), the related costs are negligible, and the investment in these technologies is worthwhile, but such technologies are a minority after all, and more technologies have been verified by the market. The user's pain points or itch points cannot be touched, and the patent investment in these technologies is likely to cause cost waste.
所以需要有一种方法能够通过实在的数据,及时评估相关技术的市场接受度或价值,同时,为了使得本人的上一个申请《一种酒店自助的方法和自助系统》中的相关技术得到及时评估,特提出一种技术使用数据的采集/发送的方法。 Therefore, there is a need to have a way to timely assess the market acceptance or value of related technologies through real data, and at the same time, in order to make the relevant technology in my previous application “a hotel self-service method and self-service system” timely evaluated, A method of collecting/transmitting data using technology is proposed.
技术问题technical problem
本发明实施例提供了一种酒店自助技术的使用数据采集方法,目的在于针对于当前酒店办理开房入住手续效率低又增加人工成本的情况,需要提供一种客户自助办理酒店入住手续的方法,同时也可以方便厂家及时有效的采集相关技术的使用情况。 The embodiment of the invention provides a data collection method for using the self-service technology of the hotel, and aims to provide a method for the customer to self-check the hotel check-in procedure, in order to solve the problem of low efficiency and increase labor cost for the current hotel. It can also facilitate the timely and effective collection of relevant technologies by the manufacturer.
技术解决方案Technical solution
本发明是这样实现的:一种酒店自助技术的使用数据采集方法,包括以下步骤: The present invention is implemented as follows: a method for collecting data using a hotel self-service technology, comprising the following steps:
读取用户身份证信息; Read user ID information;
向用户显示当前剩余房间的位置以及开房价格; Display to the user the location of the current remaining room and the price of the open house;
读取用户所选择的房间; Read the room selected by the user;
判断用户输入的消费金额是否大于所述开房价格; Determining whether the amount of consumption input by the user is greater than the price of the open house;
若否,提示用户继续输入消费金额或退出用户所输入的消费金额; If not, prompt the user to continue to input the amount of consumption or withdraw the amount of consumption entered by the user;
若是,将用户所选房间的解锁所需的RFID芯片设置为用户身份证的RFID芯片,并向厂家预设的数据采集端发送技术使用数据。 If yes, the RFID chip required for unlocking the user-selected room is set as the RFID chip of the user ID card, and the technical use data is sent to the data collection end preset by the manufacturer.
本发明实施例还提供了一种自助系统,包括: The embodiment of the invention further provides a self-service system, comprising:
第一读取单元,显示单元,第二读取单元,判断单元,提示单元,设置单元,技术数据采集单元,其中: a first reading unit, a display unit, a second reading unit, a judging unit, a prompting unit, a setting unit, and a technical data collecting unit, wherein:
第一读取单元,用于读取用户身份证信息; a first reading unit, configured to read user identity information;
显示单元,其输入端与所述第一读取单元的输出端连接,用于向用户显示当前剩余房间的位置以及开房价格; a display unit, the input end of which is connected to the output end of the first reading unit, for displaying the location of the current remaining room and the price of opening the room to the user;
第二读取单元,其输入端与所述显示单元的输出端连接,用于读取用户所选择的房间; a second reading unit, the input end of which is connected to the output end of the display unit for reading a room selected by the user;
判断单元,其输入端与所述第二读取单元的输出端连接,用于判断用户输入的消费金额是否大于所述开房价格; a determining unit, wherein the input end is connected to the output end of the second reading unit, and is configured to determine whether the consumption amount input by the user is greater than the opening price;
提示单元,其输入端与所述判断单元的输出端连接,用于当用户输入的消费金额小于所述开房价格,提示用户继续输入消费金额或退出用户所输入的消费金额; a prompting unit, wherein the input end is connected to the output end of the determining unit, and is configured to prompt the user to continue to input the consumption amount or withdraw the consumption amount input by the user when the consumption amount input by the user is less than the opening price;
设置单元,其输入端与所述判断单元的输出端连接,用于当用户输入的消费金额大于所述开房价格,将用户所选房间的解锁所需的RFID芯片设置为用户身份证的RFID芯片; a setting unit, the input end of which is connected to the output end of the judging unit, and is configured to set an RFID chip required for unlocking a room selected by the user as an RFID chip of the user ID card when the amount of consumption input by the user is greater than the price of the opening room ;
技术数据采集单元,其输入端与所述设置单元的输出端连接,用于向厂家预设的数据采集端发送技术使用数据。 The technical data collecting unit is connected to the output end of the setting unit, and is configured to send technical usage data to a data collection end preset by the manufacturer.
有益效果Beneficial effect
该发明通过读取验证客户的身份证信息,让客户自助办理酒店开房入住手续,从而降低酒店的运营成本,同时也可以方便厂家及时有效的采集相关技术的使用情况。 By reading and verifying the customer's ID card information, the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.
附图说明DRAWINGS
图1是本发明实施例提供的一种酒店自助技术的使用数据采集方法的流程示意图; FIG. 1 is a schematic flowchart of a method for collecting data of a hotel self-service technology according to an embodiment of the present invention; FIG.
图2是本发明实施例提供的自助系统的结构示意图。 FIG. 2 is a schematic structural diagram of a self-service system according to an embodiment of the present invention.
本发明的实施方式Embodiments of the invention
为了使本发明的目的、技术方案及优点更加清楚明白,以下结合附图及实施例,对本发明进行进一步详细说明。应当理解,此处所描述的具体实施例仅仅用以解释本发明,并不用于限定本发明。 The present invention will be further described in detail below with reference to the accompanying drawings and embodiments. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
图1是发明实施例提供的一种酒店自助技术的使用数据采集方法的流程示意图,为了便于说明,只示出了与本发明实施例相关的部分。 FIG. 1 is a schematic flowchart of a method for collecting data using a hotel self-service technology according to an embodiment of the present invention. For convenience of description, only parts related to the embodiment of the present invention are shown.
在步骤S101中,读取用户身份证信息。 In step S101, the user identification information is read.
在本实施例中,以客户酒店开房办理入住手续为例,客户进入酒店后,首先录入自己的身份证信息。 In this embodiment, taking the check-in procedure of the customer hotel opening room as an example, after the customer enters the hotel, the user first enters his ID card information.
在本发明实施例中,使用到了二代身份证RFID芯片技术。二代身份证可以直接读取,二代证芯片采用智能卡技术,内含有RFID芯片,此芯片无法复制,高度防伪。优点是芯片存储容量大,写入的信息可划分安全等级,分区存储,包括 姓名 ,地址,照片等信息。按照管理需要授权读写,也可以将变动信息(如住址变动)追加写入;芯片使用特定的逻辑加密算法,有利于证件制发、使用中的安全管理,增强防伪功能;芯片和电路线圈在证卡内封装,能够保证证件在各种环境下正常使用,寿命在十年以上;并且具有读写速度快,使用方便,易于保管,以及便于各用证部门使用计算机网络核查等优点。 In the embodiment of the present invention, the second generation ID card RFID chip technology is used. The second-generation ID card can be read directly. The second-generation ID card uses smart card technology, which contains an RFID chip. This chip cannot be copied and is highly anti-counterfeiting. The advantage is that the chip has a large storage capacity, and the written information can be classified into a security level, and the partition storage includes Name , address, photo and other information. According to the management needs to authorize reading and writing, it is also possible to additionally write the change information (such as address changes); the chip uses a specific logical encryption algorithm, which is beneficial to the security management of the certificate generation and use, and enhances the anti-counterfeiting function; the chip and the circuit coil are in The card encapsulation can ensure the normal use of the certificate in various environments, and the service life is more than ten years; and it has the advantages of fast reading and writing speed, convenient use, easy storage, and convenient use of computer network verification by various license departments.
在步骤S102中,向用户显示当前剩余房间的位置以及开房价格。 In step S102, the location of the current remaining room and the price of the open house are displayed to the user.
读取客户身份证信息后,将向客户显示出当前剩余房间的信息,如房号、房间类型、价格等。 After reading the customer ID information, the customer will be shown information about the current remaining room, such as room number, room type, price, and so on.
在步骤S103中,读取用户所选择的房间;在步骤S104中,判断用户输入的消费金额是否大于所述开房价格;若否,则进入步骤S105,提示用户继续输入消费金额或退出用户所输入的消费金额;若是,则进入步骤S106,将用户所选房间的解锁所需的RFID芯片设置为用户身份证的RFID芯片,并向厂家预设的数据采集端发送技术使用数据。 In step S103, the room selected by the user is read; in step S104, it is determined whether the amount of consumption input by the user is greater than the price of the open house; if not, the process proceeds to step S105, prompting the user to continue inputting the amount of consumption or withdrawing the input by the user. If so, the process proceeds to step S106, the RFID chip required for unlocking the room selected by the user is set as the RFID chip of the user ID card, and the technical use data is transmitted to the data collection end preset by the manufacturer.
客户选择房间后,就进行相应的消费支付,支付可以为'现金支付、网银支付、支付宝支付、微信支付等。若用户的支付金额小于所选择房间的价格时,系统将提醒客户支付金额不够,需要继续支付或者提示客户是否需要进行退款;若用户的支付金额大于所选择房间的价格时,就把客户所选房间的解锁RFID芯片设置为客户身份证RFID芯片,客户可以直接验证身份证进入房间。 After the customer selects the room, the corresponding consumer payment is made, and the payment can be 'cash payment, online banking payment, Alipay payment, WeChat payment, and the like. If the payment amount of the user is less than the price of the selected room, the system will remind the customer that the payment amount is insufficient, and need to continue to pay or prompt the customer whether a refund is needed; if the payment amount of the user is greater than the price of the selected room, the customer will be The unlocked RFID chip of the selected room is set as the customer ID card RFID chip, and the customer can directly verify the ID card to enter the room.
所述技术使用数据为用户使用该技术的数据,即所述方法走完前几个步骤时产生的数据,所述数据包括用户使用该技术的次数(如在一定时间内是第几次使用该技术);使用该技术的具体时间点;使用该技术前后用户的相关操作等有助于技术提供方更好的评价技术的市场价值,并根据所述反馈更好的改进技术的数据。 The technology uses data for the user to use the data of the technology, that is, the data generated when the method completes the first few steps, the data includes the number of times the user uses the technology (eg, the first time using the technology within a certain period of time) Technology); the specific time point of using the technology; the user's related operations before and after using the technology can help the technology provider to better evaluate the market value of the technology, and better improve the technical data according to the feedback.
该发明通过读取验证客户的身份证信息,让客户自助办理酒店开房入住手续,从而降低酒店的运营成本,同时也可以方便厂家及时有效的采集相关技术的使用情况。 By reading and verifying the customer's ID card information, the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.
图2是本发明实施例提供的一种自助系统的结构示意图,该自助系统包括: 2 is a schematic structural diagram of a self-service system according to an embodiment of the present invention, where the self-service system includes:
第一读取单元21,显示单元22,第二读取单元23,判断单元24,提示单元25,设置单元26,技术数据采集单元27,其中: The first reading unit 21, the display unit 22, the second reading unit 23, the determining unit 24, the prompting unit 25, the setting unit 26, and the technical data collecting unit 27, wherein:
第一读取单元21,用于读取用户身份证信息; The first reading unit 21 is configured to read user identity information;
显示单元22,其输入端与所述第一读取单元21的输出端连接,用于向用户显示当前剩余房间的位置以及开房价格; a display unit 22, whose input end is connected to the output end of the first reading unit 21, for displaying the location of the current remaining room and the price of opening the room to the user;
第二读取单元23,其输入端与所述显示单元22的输出端连接,用于读取用户所选择的房间; a second reading unit 23, whose input end is connected to the output end of the display unit 22, for reading a room selected by the user;
判断单元24,其输入端与所述第二读取单元23的输出端连接,用于判断用户输入的消费金额是否大于所述开房价格; The determining unit 24 is connected to the output end of the second reading unit 23 for determining whether the amount of consumption input by the user is greater than the opening price;
提示单元25,其输入端与所述判断单元24的输出端连接,用于当用户输入的消费金额小于所述开房价格,提示用户继续输入消费金额或退出用户所输入的消费金额; The prompting unit 25 has an input end connected to the output end of the determining unit 24, and is configured to prompt the user to continue to input the consumption amount or withdraw the consumption amount input by the user when the consumption amount input by the user is less than the opening price;
设置单元26,其输入端与所述判断单元24的输出端连接,用于当用户输入的消费金额大于所述开房价格,将用户所选房间的解锁所需的RFID芯片设置为用户身份证的RFID芯片; a setting unit 26, whose input end is connected to the output end of the determining unit 24, and is configured to set the RFID chip required for unlocking the user-selected room as the user ID card when the consumption amount input by the user is greater than the opening price. RFID chip;
技术数据采集单元27,其输入端与所述设置单元26的输出端连接,用于向厂家预设的数据采集端发送技术使用数据。 The technical data collection unit 27 has an input end connected to the output end of the setting unit 26 for transmitting technical usage data to a data collection terminal preset by the manufacturer.
其工作原理是:第一读取单元21读取用户身份证信息;显示单元22向用户显示当前剩余房间的位置以及开房价格;第二读取单元23读取用户所选择的房间;判断单元24判断用户输入的消费金额是否大于所述开房价格;当用户输入的消费金额小于所述开房价格,提示单元25提示用户继续输入消费金额或退出用户所输入的消费金额;当用户输入的消费金额大于所述开房价格,设置单元26将用户所选房间的解锁所需的RFID芯片设置为用户身份证的RFID芯片,同时,技术数据采集单元27向厂家预设的数据采集端发送技术使用数据。 The working principle is: the first reading unit 21 reads the user ID information; the display unit 22 displays the location of the current remaining room and the opening price to the user; the second reading unit 23 reads the room selected by the user; the determining unit 24 Determining whether the consumption amount input by the user is greater than the opening price; when the consumption amount input by the user is less than the opening price, the prompting unit 25 prompts the user to continue to input the consumption amount or withdraw the consumption amount input by the user; when the consumption amount input by the user is greater than The opening price, the setting unit 26 sets the RFID chip required for unlocking the room selected by the user as the RFID chip of the user ID card, and the technical data collecting unit 27 transmits the technical use data to the data collecting end preset by the manufacturer.
该发明通过读取验证客户的身份证信息,让客户自助办理酒店开房入住手续,从而降低酒店的运营成本,同时也可以方便厂家及时有效的采集相关技术的使用情况。 By reading and verifying the customer's ID card information, the invention allows the customer to self-check the hotel's open house check-in procedure, thereby reducing the operating cost of the hotel, and also facilitating the timely and effective collection of relevant technologies by the manufacturer.
以上仅为本发明的较佳实施例而已,并不用以限制本发明,凡在本发明的精神和原则之内所作的任何修改、等同替换和改进等,均应包含在本发明的保护范围之内。 The above are only the preferred embodiments of the present invention, and are not intended to limit the present invention. Any modifications, equivalents, and improvements made within the spirit and scope of the present invention should be included in the scope of the present invention. Inside.

Claims (2)

  1. 一种酒店自助技术的使用数据采集方法,其特征在于,所述方法包括如下步骤: A method for collecting data using a self-service technology of a hotel, characterized in that the method comprises the following steps:
    读取用户身份证信息;Read user ID information;
    向用户显示当前剩余房间的位置以及开房价格;Display to the user the location of the current remaining room and the price of the open house;
    读取用户所选择的房间;Read the room selected by the user;
    判断用户输入的消费金额是否大于所述开房价格;Determining whether the amount of consumption input by the user is greater than the price of the open house;
    若否,提示用户继续输入消费金额或退出用户所输入的消费金额;If not, prompt the user to continue to input the amount of consumption or withdraw the amount of consumption entered by the user;
    若是,将用户所选房间的解锁所需的RFID芯片设置为用户身份证的RFID芯片,并向厂家预设的数据采集端发送技术使用数据。If yes, the RFID chip required for unlocking the user-selected room is set as the RFID chip of the user ID card, and the technical use data is sent to the data collection end preset by the manufacturer.
  2. 一种自助系统,其特征在于,所述自助系统包括:A self-service system, characterized in that the self-service system comprises:
    第一读取单元,显示单元,第二读取单元,判断单元,提示单元,设置单元,技术数据采集单元,其中:a first reading unit, a display unit, a second reading unit, a judging unit, a prompting unit, a setting unit, and a technical data collecting unit, wherein:
    第一读取单元,用于读取用户身份证信息;a first reading unit, configured to read user identity information;
    显示单元,其输入端与所述第一读取单元的输出端连接,用于向用户显示当前剩余房间的位置以及开房价格;a display unit, the input end of which is connected to the output end of the first reading unit, for displaying the location of the current remaining room and the price of opening the room to the user;
    第二读取单元,其输入端与所述显示单元的输出端连接,用于读取用户所选择的房间;a second reading unit, the input end of which is connected to the output end of the display unit for reading a room selected by the user;
    判断单元,其输入端与所述第二读取单元的输出端连接,用于判断用户输入的消费金额是否大于所述开房价格;a determining unit, wherein the input end is connected to the output end of the second reading unit, and is configured to determine whether the consumption amount input by the user is greater than the opening price;
    提示单元,其输入端与所述判断单元的输出端连接,用于当用户输入的消费金额小于所述开房价格,提示用户继续输入消费金额或退出用户所输入的消费金额;a prompting unit, wherein the input end is connected to the output end of the determining unit, and is configured to prompt the user to continue to input the consumption amount or withdraw the consumption amount input by the user when the consumption amount input by the user is less than the opening price;
    设置单元,其输入端与所述判断单元的输出端连接,用于当用户输入的消费金额大于所述开房价格,将用户所选房间的解锁所需的RFID芯片设置为用户身份证的RFID芯片;a setting unit, the input end of which is connected to the output end of the judging unit, and is configured to set an RFID chip required for unlocking a room selected by the user as an RFID chip of the user ID card when the amount of consumption input by the user is greater than the price of the opening room ;
    技术数据采集单元,其输入端与所述设置单元的输出端连接,用于向厂家预设的数据采集端发送技术使用数据。The technical data collecting unit is connected to the output end of the setting unit, and is configured to send technical usage data to a data collection end preset by the manufacturer.
PCT/CN2016/091194 2016-07-24 2016-07-24 Usage data collection method for hotel self-service technology, and self-service system WO2018018235A1 (en)

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