WO2018001229A1 - Method, application server and system for realizing call park - Google Patents

Method, application server and system for realizing call park Download PDF

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Publication number
WO2018001229A1
WO2018001229A1 PCT/CN2017/090244 CN2017090244W WO2018001229A1 WO 2018001229 A1 WO2018001229 A1 WO 2018001229A1 CN 2017090244 W CN2017090244 W CN 2017090244W WO 2018001229 A1 WO2018001229 A1 WO 2018001229A1
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WIPO (PCT)
Prior art keywords
call
terminal
camping
resident
message
Prior art date
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PCT/CN2017/090244
Other languages
French (fr)
Chinese (zh)
Inventor
钱晨
屈天喜
Original Assignee
中兴通讯股份有限公司
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Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Publication of WO2018001229A1 publication Critical patent/WO2018001229A1/en

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16Communication-related supplementary services, e.g. call-transfer or call-hold

Definitions

  • the present disclosure relates to the field of communications technologies, and in particular, to a method, an application server, and a system for implementing call camping.
  • a call camp service is provided, and the call camp service includes two parts: a camp and a connection.
  • the meaning is that after any user A makes a call with the service user B, the user B initiates a park operation, and the user A is Keep, in the state of not hanging up, user B exits the current call, this process realizes the resident of A.
  • user C dials the specified service code plus the number of user B.
  • the AS Application Server
  • the terminal corresponding to the user B is a relatively advanced SIP terminal and has the capability of transmitting a REFER message.
  • the REFER message carries the specified service code ac1 to the AS, the AS keeps the user A and releases B, and the C dials the specified service code ac2 plus the user.
  • the number of B arrives at the AS, and the AS associates user C with user A to implement residency and connection.
  • the terminal corresponding to user B has the capability of two-way calling, and can make another new call on the basis of already talking.
  • the requested called number is the designated service code ac1 to the AS, and the AS keeps user A and releases B.
  • C dials the specified service code ac2 plus the number of user B to reach the AS, and AS associates user C with user A to implement the resident and connection.
  • the main technical problem to be solved by the embodiments of the present disclosure is to provide a method, an application server, and a system for implementing call camping, and to solve the limitation of the terminal and the call by using a higher-level terminal to implement call camping in the related art.
  • the cost of resident services is high, the utility is poor, and the adaptability is poor.
  • an embodiment of the present disclosure provides a method for implementing call camping, including:
  • the call holding terminal in the call performs media negotiation of the call hold and play service, and controls the media server to play the call hold tone to the call holding terminal;
  • the call camp message When the call camp message carries the preset camping service code, record the resident access information of the current call, and release the call camping initiation terminal;
  • the control media server stops playing the call hold tone to the service hold terminal, and connects the call pickup terminal to the call hold terminal.
  • an embodiment of the present disclosure further provides an application server that implements call residing, including:
  • a receiving module configured to receive a camping trigger message reported by the call camping initiating terminal in the call, receive a call camp message reported by the call camping initiating terminal, and receive a call request message initiated by the call picking terminal;
  • the request message carries a message generated by the dial button signal conversion processing of the call picking terminal;
  • the control module is configured to: when the resident trigger message carries the preset button service feature code, perform media negotiation with the call holding terminal in the call to maintain the call service, and control the media server to play the call hold tone to the call holding terminal; When the call camp message carries the preset camping service code, the resident call information of the current call is recorded, and the call camp originating terminal is released; when the call request message matches the camping access information, the control media server stops The service keeps the terminal playing the call hold tone, and connects the call pickup terminal to the call hold terminal.
  • an embodiment of the present disclosure further provides a system for implementing call camping, including: a media server and an application server as above;
  • the application server and the media server perform media negotiation of the resident service, and the media server is configured to send the media stream to the terminal corresponding to the resident service according to the media negotiation performed by the application server and the terminal corresponding to the resident service.
  • Embodiments of the present disclosure also provide a storage medium for storing program code for performing a method of implementing call camping as described above.
  • the embodiment of the present disclosure discloses a method, an application server, and a system for implementing call camping.
  • the media server can control the media server to play a call hold tone to the call holding terminal. The user does not want to hang up.
  • the call park message that the call re-initiation terminal re-reports in the call carries the preset resident service code
  • the resident access information may be recorded, and then the call-resident originating terminal is released.
  • Subsequent connection process receiving a call request message initiated by the call picking terminal, and when the call request message matches the resident access information, controlling the media server to stop playing the call hold tone to the call holding terminal, and connecting the call pick up terminal with The call is held by the terminal.
  • the terminal in the related art must be a terminal supporting a two-way call or a SIP terminal supporting a refer message transmission.
  • the terminal in the embodiment of the present disclosure can implement call camping by using an existing ordinary terminal. Therefore, the method of the embodiment of the present disclosure is advantageous for reducing the demand for the call resident to the terminal, improving the utilization of the existing terminal, reducing the cost of implementing the call resident service, improving the user experience, and being more practical.
  • FIG. 1 is a flowchart of a method for implementing call camping according to Embodiment 1 of the present disclosure
  • FIG. 2 is a flowchart of another method for implementing call camping according to Embodiment 2 of the present disclosure
  • FIG. 3 is a flowchart of a method for converting a button signal into an INFO message according to Embodiment 2 of the present disclosure
  • FIG. 4 is a flowchart of another method for converting a button signal into an INFO message according to Embodiment 2 of the present disclosure
  • FIG. 5 is a flowchart of a method for implementing call camping according to Embodiment 2 of the present disclosure
  • FIG. 6 is a schematic diagram of a module for implementing an application server for call residing according to Embodiment 3 of the present disclosure
  • FIG. 7 is a schematic block diagram of a system for implementing call camping according to Embodiment 3 of the present disclosure.
  • Embodiment 1 is a diagrammatic representation of Embodiment 1:
  • the embodiment of the present invention provides a method for implementing call relocation.
  • the terminal in the method of the embodiment only needs to have a basic call function, and does not need to have a special support function.
  • the buttons (keys other than *, #, 0-9) have the function of sending a refer message; there is also no need to support the function of a two-way call. Therefore, the method in this embodiment is applicable to all existing terminals, has good practicability, expands the extensive application, saves deployment costs, and improves user experience.
  • the method for implementing call camping includes:
  • the call in the call is in the presence of a call trigger message reported by the initiating terminal.
  • the resident trigger message is a message generated after the trigger button signal conversion process of the call resident originating terminal;
  • the camping trigger message carries the preset button service feature code, perform media negotiation with the call holding terminal in the call to maintain the voice play service, and control the media server to play the call hold tone to the call hold terminal;
  • the call camp message is a message generated after the call button signal conversion process of the call camp originating terminal;
  • S105 Receive a call request message initiated by the call picking terminal, where the call request message carries a message generated by the dial button signal conversion process of the call picking terminal;
  • the control media server stops playing the call hold tone to the call holding terminal, and connects the call pickup terminal to the call hold terminal.
  • the call camping initiating terminal, the call holding terminal, and the call picking terminal belong to a user equipment (User Equipment, UE), which is a device for the user to initiate a call, answer the call, and perform other call operations, and may be a C network or
  • the call resident originating terminal may be a calling terminal or a called terminal.
  • the number of call holding terminals in this embodiment is not limited to one.
  • the call camping initiating terminal and the call holding terminal are multi-party calls in S101, other terminals may be in addition to the call camping initiating terminal where the call camping is initiated. It is considered to be a call holding terminal.
  • step S102 it can be understood that the media negotiation of the call hold and play service is performed with at least one call holding terminal in the call, and the control media server plays the call hold prompt tone to the at least one call holding terminal.
  • the function of the media server in this embodiment is to provide various required voice resources for the terminal in the process of the call residing.
  • the media server belongs to a media resource server (MRS) and can provide Voice media capabilities, such as playing a call hold tone to the held party user during call hold.
  • MRS media resource server
  • the information transmission between the MRS and the UE is the transmission of the media stream, and the information such as the decoding format, the transceiver port, and the broadband transmission speed of the media packet between the UE and the MRS needs to be determined according to media negotiation between the UE and the MRS.
  • the user who operates the call park originating terminal is the user B
  • the user who operates the call holding terminal is the user A.
  • the user B triggers the call camping initiation terminal during the call with the user A.
  • the key-initiating terminal generates a trigger button signal according to the button triggered by the user.
  • the trigger button signal includes the button number triggered by the user B.
  • the button numbers include but are not limited to *, #, 0 Any combination of numbers such as -9, when these button numbers are the same as the preset case service feature code, the resident service is triggered, and the call of the call holding terminal is maintained.
  • the call holding terminal is kept in the calling state.
  • the call hold tone needs to be played to the call holding terminal in the call, prompting the user A to be in the call hold state, and no need to hang up.
  • the playback of the call hold tone requires the MRS to provide voice media.
  • media negotiation with the call holding terminal to perform a call hold and play service is required, and the media server is controlled to play a call hold tone to the call holding terminal.
  • the above-mentioned media negotiation with the call holding terminal in the call to maintain the voice-holding service includes the process of obtaining the media information of the call holding terminal to inform the MRS, and obtaining the media information of the MRS to notify the call holding terminal, where the MRS and the call holding terminal mutually
  • the media server MRS can play a call hold prompt tone to the call holding terminal UE according to the media information.
  • the media information of this embodiment may be SDP media information, including an IP address, a port number, a media capability such as audio, video, an encoding format, and the like.
  • the terminal automatically generates a button signal according to the button number, and the types of the button signals include but are not limited to DTMF (Double Tone Multi Frequency). signal.
  • the foregoing steps in this embodiment are performed under the control of an application server (AS). Therefore, the resident trigger signal received by the AS must be a signal that can be recognized by itself, so it can be understood that In this embodiment, the trigger button signal and the resident button signal of the call resident originating terminal and the dial button signal of the call pickup terminal need to be converted from the DTMF signal to the AS identifiable signal.
  • the AS generally provides the underlying service capabilities, such as call control, status reporting, and bill generation.
  • the AS negotiates with the MRS or the UE for the media of the call, and the AS and the UE use the SIP protocol to communicate with each other through the core network;
  • the SIP protocol or the MGCP protocol is usually used between the AS and the MRS, for example, the type of the protocol supported by the MRS;
  • a media protocol such as H.248 can be used between AS and MRS. It can be understood that other available protocols can be used for communication between the AS, the MRS and the UE, and are not limited to the protocols listed above.
  • the AS, the MRS and the UE are generally communicated through the core network, and the core network includes but is not limited to the IMS network or the NGN network.
  • the AS, the MRS, and the UE are accessed or anchored to the IMS network or the NGN. In the network.
  • the key signals of the call resident originating terminal and the call pickup terminal need to be converted by the core network to generate an AS-identifiable SIP-compliant message, because the call resides.
  • the key signal obtained after the terminal and the call pickup terminal receive the user's button number is generally a DTMF signal, so the core network generally converts the DTMF signal into a SIP protocol message.
  • the types of SIP protocol messages include, but are not limited to, INFO messages (Session Initiation Protocol Information Messages).
  • the general core network converts the button signals of the call camp originating terminal and the call pick up terminal into INFO messages.
  • the conversion processing of the key signals can be implemented by other devices, which is not limited in this embodiment.
  • the call resident initiating terminal needs to perform subsequent key signal reporting, so that the AS performs subsequent control processing according to the button signal reported by the call camping initiating terminal. Therefore, in the process in which the call holding terminal is maintained, the call camping initiating terminal is in a state of playing and receiving the number.
  • the playing here refers to the AS controlling the MRS to play the pre-recorded sound to the call camping initiating terminal, and the receiving number refers to It is to receive the button signal. It can be understood that the playback can be muted or can be a prompt tone input.
  • user B can input the resident button signal through the call camp originating terminal to inform the AS that it officially quits the current call, so that the AS releases the call camp originating terminal and accesses the new terminal to pick up the current call.
  • the corresponding relationship between each service code and each service may be pre-stored in the AS.
  • the AS determines that the call camping originating terminal has decided to exit the current call and needs to be released.
  • a call pickup terminal initiates a call to pick up the current call with the call holding terminal.
  • the call pickup terminal accesses the call by initiating a call request message to the AS, and the call request message actually carries the message generated according to the dial button signal conversion process of the call pickup terminal.
  • the AS-controlled camping call is more than one way, that is, when the call holding terminal in this embodiment is in the hold state, there are other terminals in the call hold state, when the AS receives a certain
  • the determining information is determined according to some characteristic information of the parked call. In this embodiment, it is defined as the resident access information, and the current call is recorded before the call resident originating terminal is released. Enter information.
  • the resident access information may be used to identify a current call and distinguish the call from other calls. Considering that in a certain call, the number of both parties of the call is unique, in this embodiment, the call holding terminal number and/or the call park originating terminal number can be used as the unique identifier of the call holding terminal and the call camp originating terminal. Resident access information for the call.
  • the AS since the AS is the main control unit for controlling the current call, and the current control of each call is globally controlled, the AS can assign the call holding terminal a identification information that uniquely identifies the call.
  • the embodiment may also use other information that can identify the call of the call holding terminal as the resident access information.
  • the call pickup terminal can press a button to initiate a call request message requesting access to the current call.
  • the control media server stops playing the call holding tone to the call holding terminal, and connects the call holding terminal and the call pickup.
  • the call of the terminal can refer to the existing connection process.
  • the call pickup terminal may be
  • the call holding terminal may be other terminals, which is not limited in this embodiment.
  • the embodiment provides a method for re-accessing the current call by the call camping terminal before the call holding terminal is in the call hold state, and the call camping terminal is not released, to cancel the call hold of the call holding terminal.
  • the call cancellation service code corresponding to the status setting is stored, and the correspondence between the release call hold service code and the call cancellation service is stored in the AS.
  • S104 becomes the control media server to stop playing the call hold tone to the call holding terminal, and the call camp origination terminal is connected. The call is held by the terminal. There is no need to perform S105 and S106 again.
  • the resident access information may be notified to the call picking terminal in some manner, for example, in S105, before releasing the call camping initiating terminal, The camp-resident originating terminal is informed of the resident access information.
  • the method of notification may be to directly play the resident access information for the call camp originating terminal.
  • the call camping initiating terminal may be notified of the camping access information.
  • the camping terminal number may be notified by using a short message, an email, or the like according to the call camping originating terminal number. Access information.
  • the user B calling the initiating terminal can notify the user C of the call picking terminal by means of verbal notification, telephone, mail or short message.
  • another notification mode is also provided.
  • the call-resident originating terminal is in the state of being played and received before being released. At this time, the call-resident originating terminal can report the call.
  • the AS Picking up the number of the terminal, the AS notifies the call pickup terminal of the resident access information based on the number of the call pickup terminal. That is, in S105, before releasing the call camping initiating terminal, if the number of the call picking terminal reported by the call camping initiating terminal is also received, the call picking terminal is notified of the camping access information according to the number of the call picking terminal. .
  • the exemplary notification manner of notifying the call picking terminal of the parked access information according to the number of the call picking terminal includes: sending a short message, or sending a mail or calling the call picking terminal, after the call picking up terminal picks up the phone, The parking pickup terminal is voiced to inform the resident access information.
  • the camping access information of the present embodiment includes at least one of a call camping originating terminal number and a line number assigned to the camping service in order to accurately pick up the call by the call pickup terminal.
  • the line number can be allocated by the AS for the camping service. It can be understood that the line numbers corresponding to different parked calls are different.
  • the camping access information includes only the call camping originating terminal number, before releasing the call camping originating terminal, the calling party The step of calling the camping initiating terminal to inform the camping access information may be omitted, and the call camping initiating terminal directly informs the call picking terminal of its number.
  • the call request reported by the corresponding call pickup terminal is also different.
  • the button signal carried by the call request message includes a call picking service code plus a call camping originating terminal number;
  • the button signal carried by the call request message includes a call picking service code plus a line number
  • the button signal carried by the call request message includes a call picking service code plus a call camping originating terminal number, or a call picking service Code plus line number.
  • the line number may not be known, that is, the call-initiating terminal is not required.
  • the AS informs the call pickup terminal of the line number.
  • certain protection measures are needed to make a security judgment on the connection of the call pickup terminal, so as to prevent others from posing as a connection or a malicious connection.
  • the dialing button signal carried by the call request message includes the call picking service code plus the call camping originating terminal number, before the call of the call picking terminal and the call holding terminal is connected.
  • the verification mode is set to verify the call picking authority of the call picking terminal. If the call picking terminal has the call picking right, the call between the call picking terminal and the call holding terminal is turned on.
  • There are a plurality of preset verification methods for example, pre-acquiring the user white list of the call resident originating terminal, and determining whether the call pickup terminal has the call pickup authority according to whether the number of the call pickup terminal is in the user white list; for example, in advance Set the privilege password, after the call picking up terminal initiates the call request message, play the prompt tone of the input privilege password, prompt the user of the call pickup terminal to report the privilege password, and judge the call pickup according to whether the reported password matches the preset password or not. Whether the terminal has the right to pick up the call, the user can report the permission password by means of a button or voice.
  • the above-mentioned call pick-up service code is used to identify that the call pick-up terminal initiates a call request message for picking up a call in a hold state, that is, picking up a call with the call-holding terminal, and carrying a call pick-up service in the call request message
  • the code plus call camps the originating terminal number, or when the call picks up the service code plus the line number, the AS determines which way the call pickup terminal picks up the call, and then connects.
  • the call pickup service code and the line number may be any combination of *, #, 1-9.
  • the call request message is also a message type identifiable by the AS. Since the AS and the UE generally communicate with each other through the core network using the SIP protocol, the camping trigger message, the call park message, and the call request message are session initial protocol information messages.
  • the IFNO message in this embodiment may be a message obtained by the core network according to the dial button signal of the call pickup terminal, the trigger button signal of the call resident originating terminal, and the resident button signal. It is conceivable that there may be more than one button number input by the user corresponding to the call request message and the resident call message and the call park message, so there are also corresponding dial button signals, trigger button signals and resident button signals.
  • dial button signal of the call pickup terminal
  • the trigger button signal of the call resident originating terminal the resident button signal
  • the INFO message can be a call request message or a resident trigger message or a call
  • the message generated by all the key signal conversions corresponding to the resident message is called.
  • the core network converts all the key signals into the same INFO message and forwards them to the AS.
  • the core network may directly write the service code into the INFO message when generating the corresponding INFO message according to the correspondence between different key signals and different service codes; in addition, the core network may also only be in the INFO message.
  • the key signal is written in, and the AS determines the corresponding service code according to the analyzed plurality of key signals.
  • the correspondence between different key signals and different service codes includes: a correspondence between a trigger button signal and a button service feature code, a correspondence between a resident button signal and a mainstream service code, a dial button signal and a resident access information. Correspondence relationship.
  • the INFO message may also be a message generated after a key signal conversion.
  • the button signal is converted into an INFO message and sent to the AS, so the INFO is received.
  • the device side that is, the AS side
  • the method for obtaining includes, but is not limited to, identifying a button signal carried in an INFO message converted by each button signal, and combining the button numbers recognized in the INFO message that is reported multiple times; or, converting each button signal
  • the INFO messages are merged, and the merged INFO message is parsed, and the button numbers corresponding to the multiple keys are obtained to determine the corresponding service.
  • the method for implementing the call residing in this embodiment can be implemented on the basis of the existing terminal and the existing network element device, and the call is camped on the button during the call, wherein the station is reported according to the call camping initiation terminal.
  • the trigger message can be used to control the media server to play a call hold tone to the call holding terminal, prompting the user not to hang up, and thereafter, the call park resident in the receiving call and the call resident according to the resident button signal conversion processing reported by the call originating terminal
  • the resident access information may be recorded, and then the call resident originating terminal is released, and the subsequent connection process is performed: receiving the call request message initiated by the call picking terminal, the dialing button signal and the resident access carried in the call request message
  • the control media server stops playing the call hold tone to the call holding terminal, and connects the call pickup terminal to the call hold terminal.
  • the terminal in this embodiment can adopt the existing common terminal, and does not need to support the sending of the two-way call or the refer message. Therefore, the method in this embodiment is advantageous for reducing the demand for the call resident to the terminal, improving the utilization rate of the existing terminal, reducing the cost of implementing the call resident service, improving the user experience, and being more practical.
  • Embodiment 2 is a diagrammatic representation of Embodiment 1:
  • UEs user equipments
  • PSTN terminal PSTN terminal
  • IMS terminal IMS terminal
  • the application server AS provides the underlying service capabilities, such as call control, status reporting, and bill generation.
  • the media server MRS provides voice media capabilities, such as playing a call hold tone to the held party user during call hold.
  • the protocol used in the network element is as follows:
  • the AS negotiates with the MRS or the UE for the media of the call.
  • the AS and the UE use the SIP protocol to communicate with each other through the core network.
  • the SIP protocol or the MGCP protocol is usually used between the AS and the MRS. For example, the protocol type supported by the MRS can be determined.
  • the media stream is transmitted between the UE and the MRS, the codec format of the UE and the MRS media packet, the transceiver port, the bandwidth transmission rate, and the like, and the media negotiation between the terminal UE and the MRS is performed according to the call.
  • This embodiment provides another method for implementing call camping, the method comprising:
  • the core network converts the resident trigger message reported by the call camping initiation terminal into an INFO message and sends the message to the AS.
  • the message on the terminal side is generally the DTMF signal corresponding to the key signal, so the core network is also required to convert the user's key signal into an INFO message and report it to the AS.
  • the key signal corresponding to the AS matching INFO message is the designated key service feature code such as *77.
  • the core network when the core network converts the key signal on the call resident originating terminal report from the DTMF signal to the INFO message and sends it to the AS.
  • the core network may collect a specified button service feature code reported by the terminal, such as *77, and send an INFO message containing the specified button service feature code to the AS in the INFO message body; in addition, the core network may also report on the terminal.
  • a button number is converted into an INFO message and sent to the AS.
  • the AS receives a plurality of button numbers corresponding to the button service feature code to complete the matching of the specified button service feature code.
  • the AS puts a call hold tone on the call holding terminal of the user A, and initiates the call release of the call to the call of the user B.
  • the sound of the sound collection and reception number may actually be an empty voice, that is, a silent sound or a null sound; or, the AS puts a call to the A to keep the prompt sound, and the received number here refers to the button number that continues to receive the user B.
  • the signal of the user B received by the AS is actually the INFO message including the button number, that is, the call camp message in the first embodiment, and the button number corresponding to the INFO message, which can be understood as the station in the first embodiment. Leave the service code.
  • the AS stops the call holding of the call holding terminal of the user A, and associates the users A and B, so that the users A and B continue to enter the call state; at this time, the process ends.
  • the AS camps on the call of the user B to initiate the terminal to receive the sound, and if the call is in the process of playing the number, the call resides.
  • the process proceeds to S209, otherwise, the process proceeds to S208.
  • the AS informs the call camp originating terminal of the line number assigned to the camped service, releases the call camp originating terminal, and records the current camping access information.
  • the AS releases the call camp originating terminal, and records the current camping access information, and informs the call picking terminal of the line number according to the number of the call picking terminal.
  • the resident access information is information related to the current call, and can be used to identify the current call holding terminal's call and distinguish it from other calls.
  • the camped access information includes the line number in S207, and may also include a call park originating terminal number.
  • the AS receives the call request message reported by the call pickup terminal, determines whether the key signal carried in the call request message is a call pickup service number plus a line number, and if yes, proceeds to S212; otherwise, proceeds to S209.
  • the AS control media server stops playing the call hold tone to the call holding terminal, and the AS connects the call holding terminal to the call camp initiation terminal.
  • the user C dials the call picking service code ac2 (such as *83) plus the call camping originating terminal number. Then the following steps are:
  • the AS receives the call request message reported by the call picking terminal, determines whether the key signal carried in the call request message is the correct call picking service number plus the call park originating terminal number, and if yes, proceeds to S212a, otherwise, enters S210 .
  • S212a Perform call picking authority verification on the call picking terminal according to a preset verification manner, and the verification passes, and proceeds to S213, otherwise it does not enter S209.
  • the AS control media server stops playing the call hold tone to the call holding terminal, and the AS connects the call holding terminal to the call camp originating terminal.
  • the embodiment further provides a method for converting a button signal into an INFO signal.
  • the CN is a Core Network (CN), such as an IMS network or an NGN network.
  • the AS, the MRS, and the UE are connected or anchored to the ISM network or the NGN network.
  • the method for converting the button signal of the embodiment into the INFO signal includes:
  • User B is a service user on the AS, and may be a calling party or a called party.
  • the INFO message is as follows. It can be understood that the message is only an example and does not limit the content of the embodiment.
  • the CN sends a response 200 OK to the AS to send an INFO message.
  • the user B presses a button during a call, such as pressing *; wherein the button number can be any combination of numbers and symbols in *, #, 0-9.
  • the CN receives the content of the button of the user B as *77, and matches the content of the button to the button feature code *77.
  • the CN sends an INFO message to the AS, and the INFO message body contains the corresponding content such as *77.
  • the CN does not send an INFO message to the AS, that is, in this embodiment, The CN completes the matching and screening of the button number and the button feature code.
  • the CN may perform the matching and filtering, directly convert the user B's key code into an INFO message, and send it to the AS, and the AS performs matching and screening. At this time, step S301 is no longer needed.
  • the content of the INFO message sent by the CN is as follows in the step S306. It is to be understood that the message is only an example, and is not limited in this embodiment.
  • S307 The AS sends a response 200 OK to the CN to the INFO message. If the button number in the INFO message received by the AS matches the key signature of the button, the subsequent process is performed.
  • the embodiment further provides another method for converting a button signal into an INFO signal, where the UE B is understood to be the call camp originating terminal of the user B, and the method includes:
  • the user B is a service user on the AS, and may be a calling party or a called party.
  • the button number of the user B may be any combination of numbers and symbols in *, #, 0-9.
  • the CN sends the button signal to the INFO message and sends the message to the AS.
  • the message body of the INFO message contains the content of the button of the user B, *.
  • the CN is a Core Network (CN), such as an IMS network or an NGN network.
  • CN Core Network
  • the AS, the MRS, and the UE are connected or anchored to the ISM network or the NGN network.
  • the INFO message in the step S402 is as follows. It can be understood that the message is only an example, and the present embodiment is not limited.
  • the AS returns an OK response message of the INFO message to the CN.
  • the CN sends the button signal to the INFO message and sends the message to the AS.
  • the message body of the INFO message contains the content of the button of the user B, 7.
  • step S405 For the content of the INFO message in step S405, refer to the message content example of step S402, and replace the * content therein with 7.
  • the AS returns an OK response of the INFO message to the CN.
  • the CN sends the button signal to an INFO message and sends the message to the AS, where the message body of the INFO message is included.
  • User B's button content 7.
  • step S408 For the content of the INFO message in step S408, refer to the message content example of step S402, and replace the * content therein with 7.
  • S409 The AS returns a response 200 OK of the INFO message to the CN. If the AS matches the button number of the user B according to the INFO message and the button feature code *77, the process proceeds to the subsequent process.
  • the AS recognizes that the button signal input by the user B is other content such as 123#, *78, etc., and does not match the specified button feature code such as *77, then ignores the corresponding INFO message reported, except for the INFO The message is replied to the OK response and no further processing is done.
  • the embodiment further provides a method for implementing call camping, including:
  • the user B can be the calling party or the called party, and the button signal can be understood as the DTFM signal corresponding to the button number of the user.
  • the AS returns a response 200 OK of the INFO message to the call re-initiation terminal of the user B.
  • the AS matches the button number in the INFO message to the specified service feature code. For example, *77, the AS wants to play the call hold tone to the user A, so the AS sends a REINVITE request to the A, and carries the SDP media information of the MRS.
  • the SDP media information includes an IP address, a port number, and a media capability such as audio, video, and encoding format, and the like.
  • the call holding terminal of user A returns a response 200 OK of the REINVITE request to the AS, and carries the SDP media information of the call holding terminal.
  • the AS sends an ACK acknowledgement message to the call holding terminal of the user A, and controls the media player to put a call hold tone to the call holding terminal.
  • the AS wants to initiate a call release of the call to the user B, and the tone may be a null tone. Then, the AS sends a REINVITE request to the call camp originating terminal, and carries the SDP media information of the MRS.
  • the call camping initiation terminal of the user B returns a response 200 OK of the REINVITE request to the AS, and carries the SDP media information of the call resident originating terminal itself.
  • the AS sends an ACK acknowledgement message to the call camp originating terminal of the user B, and plays a tone to the call camp originating terminal, and the sound content may be a voice.
  • the user B enters the designated resident service code ac1. After the AS informs the B of the assigned line number, the AS releases B and records the call related information at this time, and sends a BYE request to B.
  • the call related information of this embodiment includes the assigned line number and the call park originating terminal number.
  • the call camping initiation terminal returns a response of the BYE request 200 OK, and B ends the call.
  • the user C sends an INVITE call request message to the AS through the call access terminal, and the call request message carries
  • the button signal of the belt includes the designated call pick-up service code ac2 plus the number of the user B, or ac2 plus the line number LineId obtained by the user B before being released, and the call request message also carries the SDP media information of the call pick-up terminal itself.
  • the button number in the AS query call request message matches the recorded call related information, controls the media server to stop holding the call alert tone for the A, and wants to associate the call holding terminal with the call pickup terminal, so the AS keeps the call.
  • the terminal sends a REINVITE request carrying the SDP media information of the call pickup terminal, that is, the SDP media information in step 511.
  • the call holding terminal returns a response 200 OK of the REINVITE to the AS, and carries the SDP media information of the call holding terminal itself.
  • the AS sends an ACK acknowledgement message to the call holding terminal.
  • the AS returns a response 200 OK of the INVITE to the call picking terminal, and carries the SDP media information of the call holding terminal, that is, the SDP media information in S513.
  • the call holding terminal sends an ACK acknowledgement message to the AS.
  • the call holding terminal and the call pickup terminal complete the media negotiation, enter the call state, and realize the function of the connection part.
  • the call residing can be implemented on the basis of the existing terminal and the network element device, and the terminal can report the key number input by the user to the AS, and the AS according to the input key number and The corresponding relationship of each service controls the terminal involved in the service, and realizes call camping during the call.
  • the terminal having the function of sending the refer signal must be used or the terminal having the two-way calling function must be used in the related art.
  • the existing ordinary terminal can be used to implement call camping, which is advantageous for expanding the market or for sale.
  • the function of the terminal used at the same time makes the method of the embodiment more adaptable and practical, and is beneficial to improving the user experience.
  • Embodiment 3 is a diagrammatic representation of Embodiment 3
  • the embodiment provides an application server 6 for implementing call residing, comprising: a receiving module 61 and a control module 62;
  • the receiving module 61 is configured to receive a camping trigger message reported by the call camping initiating terminal in the call, receive a call camp message reported by the call camping initiating terminal, and receive a call request message initiated by the call picking terminal;
  • the camping trigger message is a message generated after the trigger button signal conversion processing of the call camp originating terminal;
  • the call camp message is a message generated according to the resident button signal conversion processing of the call camp originating terminal;
  • the call request message carries Calling the message generated after the dial button signal conversion process of the pick up terminal;
  • the control module 62 is configured to: when the resident trigger message carries the preset button service feature code, perform media negotiation of the call hold and play service with the call holding terminal in the call, and control the media server to play the call hold tone to the call hold terminal.
  • the call camp message carries the preset camping service code
  • the resident call information of the current call is recorded, and the call camp originating terminal is released; when the call request message matches the resident access information, the control media server stops.
  • the call holding terminal plays a call hold tone, and connects the call pickup terminal to the call hold terminal.
  • the call camping initiating terminal, the call holding terminal, and the call picking terminal belong to a user equipment (User Equipment, UE), which is a device for the user to initiate a call, answer the call, and perform other call operations, for example,
  • the UE may be a terminal device such as a C network or a G network mobile phone, a PSTN terminal, or an IMS terminal.
  • the call resident originating terminal may be a calling terminal or a called terminal, which is not limited in this embodiment.
  • the function of the media server in this embodiment is to provide various required voice resources for the terminal in the process of the call park.
  • the media server belongs to a media resource server (MRS) and can provide voice media capabilities, such as The call hold tone and the like are played to the held party user during the call hold process.
  • MRS media resource server
  • the information transmission between the MRS and the UE is the transmission of the media stream, and the information such as the decoding format, the transceiver port, and the broadband transmission speed of the media packet between the UE and the MRS needs to be determined according to media negotiation between the UE and the MRS.
  • the application server AS in this embodiment generally provides the underlying service capabilities, such as call control, status reporting, and bill generation.
  • the AS negotiates with the MRS or the UE for the media of the call, and the AS and the UE use the SIP protocol to communicate with each other through the core network;
  • the SIP protocol or the MGCP protocol is usually used between the AS and the MRS, for example, the type of the protocol supported by the MRS;
  • a media protocol such as H.248 can be used between AS and MRS. It can be understood that other available protocols can be used for communication between the AS, the MRS and the UE, and are not limited to the protocols listed above.
  • the key signals of the call-resident originating terminal and the call-pickup terminal are generally DTMF signals, and need to be converted by the core network to generate an AS-identifiable SIP-compliant message, generally INFO message.
  • the button signal of the call-resident originating terminal and the call-carrying terminal can also be converted into a message identifiable by other ASs, and can even be reported to the AS in other manners without passing through the core network. This is not limited.
  • the resident trigger message, the call camp message, and the call request message received by the receiving module 61 are all INFO messages, and are generated by the core network based on the terminal trigger button signal, the resident button signal, and the dial button signal respectively. INFO message.
  • the trigger button signal, the resident button signal, and the dial button signal are all converted into DTMF signals according to the button number input by the user.
  • the response is the corresponding key code entered by the user.
  • the control module 62 controls the media server to play the call holding prompt tone to the call holding terminal according to the camping trigger message, prompting the user to be in the call state, and avoiding The user hangs up.
  • the user can input a button signal on the call camping initiation terminal to determine whether the call camp originating terminal restores the current call or completely quits the current call.
  • the button numbers corresponding to the button signals include, but are not limited to, combinations of numbers such as *, #, 0-9.
  • different service codes (corresponding to the key numbers input by the user keys) can be specified for different services, and the length and composition of the service codes can be arbitrarily set, for example, setting *77 as a button corresponding to the triggered resident service.
  • the service signature; the *81 is set as the resident service code, and is used to trigger the AS to release the call-resident originating terminal, and the *83 is set as the call pick-up service code, which is used to trigger the call pick-up service, that is, in the second embodiment.
  • the control module 62 controls the media server to play a call hold tone for the call holding terminal, and plays a call to the call camping terminal. At this time, the play may be a mute or a preset tone.
  • the resident access information recorded by the control module 62 can be used to identify the current call, and distinguish the call from other calls. Considering that in a certain call, the number of the two parties is unique, in this embodiment, the control module 62 can use the call holding terminal number and/or the call park originating terminal number as the identity call holding terminal and the call camping initiation. Resident access information for the call of the terminal. In addition, since the AS is the main control unit for controlling the current call and globally controls each current call, the AS can assign the call holding terminal a identification information that uniquely identifies the call, and the control module 62 records the identification information as the resident. Leave access information. In addition to the call holding terminal number and/or the call camping initiating terminal number mentioned above and the identification information assigned by the AS, the embodiment may also use other information that can identify the call of the call holding terminal as the resident access information.
  • the application server of this embodiment may further include a notification module 63, configured to notify the call camping initiating terminal of the camping access information, and then call the camping initiating terminal, before the control module releases the call camping initiating terminal.
  • the user can notify the user of the call picking terminal by means of verbal notification, telephone, mail or short message.
  • the notification module 63 is configured to: when the receiving module 61 receives the number of the call picking terminal reported by the call camping initiating terminal before the control module 62 releases the call camping initiating terminal, according to the number of the call picking terminal The call pickup terminal informs the resident access information.
  • the call pickup terminal may be
  • the call holding terminal may be other terminals, which is not limited in this embodiment.
  • the camping access information of the present embodiment includes at least one of a call camping originating terminal number and a line number assigned to the camping service in order to accurately pick up the call by the call pickup terminal. It can be understood that the line numbers corresponding to different parking calls are different.
  • the control module 62 may notify the call camping initiating terminal that the camping access information may be omitted before releasing the call camping initiating terminal, directly by the call camping.
  • the initiating terminal informs the call picking terminal of its number.
  • the call request reported by the corresponding call pickup terminal is also different.
  • the button signal carried by the call request message includes a call picking service code plus a call camping originating terminal number; when the camping access information includes a line number allocated for the camping service
  • the button signal carried by the call request message includes a call picking service code plus a line number; when the camping access information includes a call camping originating terminal number and a line number allocated for the camping service, the button signal carried by the call request message Including the call pick-up service code plus the call-resident originating terminal number, or the call pick-up service code plus line number.
  • the line number does not need to be known, that is, no control is needed.
  • Module 62 informs the call park originating terminal or the call pick up terminal of the line number. At this time, for security reasons, certain protection measures are needed to make a security judgment on the connection of the call pickup terminal, so as to prevent others from posing as a connection or a malicious connection.
  • the application server of this embodiment further includes a security verification module 64 for carrying the call request message.
  • the button signal includes the call pick-up service code plus the call-resident originating terminal number
  • the call pick-up terminal is authenticated by the call pick-up authority according to a preset verification manner. . If the call picking terminal has the call picking right, the call between the call picking terminal and the call holding terminal is turned on.
  • the security verification module 64 There are many preset verification methods used by the security verification module 64, for example, pre-acquiring the user white list of the call resident originating terminal, and determining whether the call pickup terminal has a call pickup according to whether the number of the call pickup terminal is in the user white list.
  • the privilege password is set in advance, and after the call picking terminal initiates the call request message, the prompt tone of the input privilege password is played, prompting the user of the call picking terminal to report the privilege password, according to the reported password and the preset password. Matching or not determines whether the call picking terminal has the call picking right, and the user can report the authority password by means of a button or voice.
  • the call of the call pickup terminal and the call holding terminal can be connected.
  • the process of connecting the call pickup terminal and the call holding terminal refer to the related description of the second embodiment.
  • the embodiment further provides a system for implementing call park, including a media server 71 and the application server 6 described above in this embodiment;
  • the application server 6 and the media server 71 perform media negotiation of the resident service, and the media server is configured to send the media stream to the terminal corresponding to the resident service according to the media negotiation performed by the application server and the terminal corresponding to the resident service.
  • the control module can control the media server to play the hold tone for the call holding terminal to prevent the user from hanging up, and the receiving module receives the resident trigger.
  • the control module releases the call resident originating terminal, and records the resident access information.
  • the control module connects the call holding terminal and the reported call.
  • the call requesting the message picks up the call between the terminals and is implemented during the call.
  • the application server of the embodiment implements the call residing between the existing terminals by using the foregoing mechanism.
  • the terminal of the call must be a SIP advanced terminal or a two-way call function, and the application of this embodiment is adopted.
  • the server can implement call park without modifying the terminal. It has better adaptability, which is conducive to expanding the application's extensiveness. At the same time, it also saves the cost of deployment and is more practical, which is beneficial to enhance the user experience.
  • modules or steps of the present disclosure can be implemented by a general computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in a storage medium (ROM/RAM, diskette, optical disk) by a computing device, and in some cases The steps shown or described may be performed in an order different than that herein, or they may be separately fabricated into individual integrated circuit modules, or a plurality of the modules or steps may be implemented as a single integrated circuit module. Therefore, the present disclosure is not limited to any specific combination of hardware and software.
  • the method for implementing call camping can control the media server to play a call hold tone to the call holding terminal after receiving the camping trigger message reported by the call camping initiating terminal, prompting the user not to hang up, and thereafter, when When the call residing message reported by the initiating terminal in the call carries the preset resident service code, the resident access information may be recorded, and then the call camping initiating terminal is released, and the subsequent connection process is performed: receiving the call The call request message initiated by the terminal is picked up, and when the call request message matches the resident access information, the control media server stops playing the call hold tone to the call holding terminal, and connects the call pickup terminal to the call hold terminal.
  • the terminal in the embodiment of the present disclosure can implement call camping by using the existing common terminal, thereby reducing the demand for the call resident to the terminal, improving the utilization of the existing terminal, and reducing the call camping.
  • the cost of the business enhances the user's experience and is more practical.

Abstract

Provided are a method, application server and system for realizing call park. The method comprises: after a call park initiation terminal reports a park trigger message, playing a call hold prompt tone for a call hold terminal, and then, when a call park message of the call park initiation terminal carries a pre-set hold service code, recording park access information, releasing the call park initiation terminal, and performing a subsequent connection process; and receiving a call request message from a call pick-up terminal, and when the call request message matches the park access information, stopping playing the tone to the call hold terminal, and getting through the call pick-up terminal and the call hold terminal. With respect to the fact that a terminal must support a two-way call or support the transmission of a refer message in the related art, an existing ordinary terminal can be used in the disclosure. Therefore, the disclosure is favourable for reducing the requirements of call park for a terminal, improving the utilization rate of an existing terminal, reducing the cost for realizing a call park service, improving the user experience, and is more practical.

Description

一种实现呼叫驻留的方法、应用服务器和系统Method, application server and system for realizing call resident 技术领域Technical field
本公开涉及通信技术领域,具体涉及一种实现呼叫驻留的方法、应用服务器和系统。The present disclosure relates to the field of communications technologies, and in particular, to a method, an application server, and a system for implementing call camping.
背景技术Background technique
目前,通话业务中,提供了呼叫驻留业务,呼叫驻留业务包括驻留和接续两部分,其含义是当任一用户A与业务用户B通话之后,用户B发起驻留操作,用户A被保持,处于不挂机状态,用户B退出当前通话,此过程实现了A的驻留。在A的保持过程中,用户C拨打指定的业务码加用户B的号码,AS(Application Server,应用服务器)将用户C与用户A关联桥接,用户A与用户C通话,此过程实现了A的接续。At present, in the call service, a call camp service is provided, and the call camp service includes two parts: a camp and a connection. The meaning is that after any user A makes a call with the service user B, the user B initiates a park operation, and the user A is Keep, in the state of not hanging up, user B exits the current call, this process realizes the resident of A. During the maintenance of A, user C dials the specified service code plus the number of user B. The AS (Application Server) associates user C with user A, and user A talks with user C. This process implements A's. Continued.
相关技术中,实现呼叫驻留一般采用以下的方案;:In the related art, the following solutions are generally implemented to implement call camping;
一,用户B对应的终端为比较高级的SIP终端且具有发送REFER消息的能力,通过REFER消息携带指定的业务码ac1给AS,AS保持用户A并释放B,C拨打指定的业务码ac2加用户B的号码到达AS,AS将用户C与用户A关联,实现驻留与接续。First, the terminal corresponding to the user B is a relatively advanced SIP terminal and has the capability of transmitting a REFER message. The REFER message carries the specified service code ac1 to the AS, the AS keeps the user A and releases B, and the C dials the specified service code ac2 plus the user. The number of B arrives at the AS, and the AS associates user C with user A to implement residency and connection.
二,用户B对应的终端具有二路呼叫的能力,能在已经通话的基础上再拨打一次新的呼叫,请求的被叫号码为指定的业务码ac1给AS,AS保持用户A并释放B,C拨打指定的业务码ac2加用户B的号码到达AS,AS将用户C与用户A关联,实现驻留与接续。Second, the terminal corresponding to user B has the capability of two-way calling, and can make another new call on the basis of already talking. The requested called number is the designated service code ac1 to the AS, and the AS keeps user A and releases B. C dials the specified service code ac2 plus the number of user B to reach the AS, and AS associates user C with user A to implement the resident and connection.
明显,相关技术中,对实现呼叫驻留业务的终端有特殊要求,需要具有发送REFER消息功能的SIP终端或者具有二路呼叫功能的终端,但是,市面上使用或在售的终端如智能手机等,一般是不具备这些功能的,所以,如何降低呼叫驻留业务对终端的要求,利用普通终端实现呼叫驻留是相关技术急需解决的问题。Obviously, in the related art, there is a special requirement for a terminal that implements a call camping service, and a SIP terminal that transmits a REFER message function or a terminal that has a two-way calling function is required, but a terminal that is used or sold in the market, such as a smart phone, etc. Generally, these functions are not available. Therefore, how to reduce the requirements of the call resident service to the terminal and the use of the ordinary terminal to implement call camping are urgent problems to be solved by related technologies.
发明内容Summary of the invention
本公开实施例要解决的主要技术问题是,提供一种实现呼叫驻留的方法、应用服务器和系统,解决相关技术中采用更高级的终端实现呼叫驻留带来的对终端的限制,以及呼叫驻留业务的成本高,实用性差,适应性差的问题。The main technical problem to be solved by the embodiments of the present disclosure is to provide a method, an application server, and a system for implementing call camping, and to solve the limitation of the terminal and the call by using a higher-level terminal to implement call camping in the related art. The cost of resident services is high, the utility is poor, and the adaptability is poor.
为解决上述技术问题,本公开实施例提供一种实现呼叫驻留的方法,包括:To solve the above technical problem, an embodiment of the present disclosure provides a method for implementing call camping, including:
接收通话中的呼叫驻留发起终端上报的驻留触发消息;Receiving a call in the call to camp on the resident triggering message reported by the initiating terminal;
当驻留触发消息携带预设的按键业务特征码时,与通话中的呼叫保持终端进行呼叫保持放音业务的媒体协商,控制媒体服务器对呼叫保持终端播放呼叫保持提示音;When the camping trigger message carries the preset button service feature code, the call holding terminal in the call performs media negotiation of the call hold and play service, and controls the media server to play the call hold tone to the call holding terminal;
接收通话中的呼叫驻留发起终端上报的呼叫驻留消息;Receiving a call in the call to camp on the call park message reported by the originating terminal;
当呼叫驻留消息携带预设的驻留业务码时,记录当前通话的驻留接入信息,释放呼叫驻留发起终端;When the call camp message carries the preset camping service code, record the resident access information of the current call, and release the call camping initiation terminal;
接收呼叫拾起终端发起的呼叫请求消息,呼叫请求消息携带由呼叫拾起终端的拨号按 键信号转换处理后生成的消息;Receiving a call request message initiated by the call picking up terminal, the call request message carrying the dialing button by the call picking up terminal a message generated after the key signal conversion process;
当呼叫请求消息与驻留接入信息匹配时,控制媒体服务器停止对业务保持终端播放呼叫保持提示音,接通呼叫拾起终端与呼叫保持终端的通话。When the call request message matches the resident access information, the control media server stops playing the call hold tone to the service hold terminal, and connects the call pickup terminal to the call hold terminal.
为解决上述技术问题,本公开实施例还提供一种实现呼叫驻留的应用服务器,包括:To solve the above technical problem, an embodiment of the present disclosure further provides an application server that implements call residing, including:
接收模块,用于接收通话中的呼叫驻留发起终端上报的驻留触发消息,接收通话中的呼叫驻留发起终端上报的呼叫驻留消息,以及接收呼叫拾起终端发起的呼叫请求消息;呼叫请求消息携带由呼叫拾起终端的拨号按键信号转换处理后生成的消息;a receiving module, configured to receive a camping trigger message reported by the call camping initiating terminal in the call, receive a call camp message reported by the call camping initiating terminal, and receive a call request message initiated by the call picking terminal; The request message carries a message generated by the dial button signal conversion processing of the call picking terminal;
控制模块,用于当驻留触发消息携带预设的按键业务特征码时,与通话中的呼叫保持终端进行呼叫保持放音业务的媒体协商,控制媒体服务器对呼叫保持终端播放呼叫保持提示音;当呼叫驻留消息携带预设的驻留业务码时,记录当前通话的驻留接入信息,释放呼叫驻留发起终端;当呼叫请求消息与驻留接入信息匹配时,控制媒体服务器停止对业务保持终端播放呼叫保持提示音,接通呼叫拾起终端与呼叫保持终端的通话。The control module is configured to: when the resident trigger message carries the preset button service feature code, perform media negotiation with the call holding terminal in the call to maintain the call service, and control the media server to play the call hold tone to the call holding terminal; When the call camp message carries the preset camping service code, the resident call information of the current call is recorded, and the call camp originating terminal is released; when the call request message matches the camping access information, the control media server stops The service keeps the terminal playing the call hold tone, and connects the call pickup terminal to the call hold terminal.
为解决上述技术问题,本公开实施例还提供一种实现呼叫驻留的系统,包括:媒体服务器和如上的应用服务器;To solve the above technical problem, an embodiment of the present disclosure further provides a system for implementing call camping, including: a media server and an application server as above;
应用服务器与媒体服务器进行驻留业务的媒体协商,媒体服务器用于根据应用服务器与驻留业务对应的终端进行的媒体协商,向驻留业务对应的终端发送媒体流。The application server and the media server perform media negotiation of the resident service, and the media server is configured to send the media stream to the terminal corresponding to the resident service according to the media negotiation performed by the application server and the terminal corresponding to the resident service.
本公开实施例还提供一种存储介质,用于存储程序代码,所述程序代码用于执行如上所述的实现呼叫驻留的方法。Embodiments of the present disclosure also provide a storage medium for storing program code for performing a method of implementing call camping as described above.
本公开实施例公开了一种实现呼叫驻留的方法、应用服务器和系统,在接收呼叫驻留发起终端上报的驻留触发消息后,可以控制媒体服务器对呼叫保持终端播放呼叫保持提示音,提示用户不要挂机,此后,当通话中的呼叫驻留发起终端再次上报的呼叫驻留消息中携带预设的驻留业务码时,可以记录驻留接入信息,然后释放呼叫驻留发起终端,进行后续的接续过程:接收呼叫拾起终端发起的呼叫请求消息,在呼叫请求消息与驻留接入信息匹配时,控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,接通呼叫拾起终端与呼叫保持终端的通话。相对于相关技术中终端必须是支持二路呼叫的终端或支持refer消息发送的SIP终端。通过上述的机制,本公开实施例中的终端采用现有的普通终端即可实现呼叫驻留。所以,本公开实施例的方法有利于降低呼叫驻留对终端的需求,提高现有终端的利用率,降低实现呼叫驻留业务的成本,提升用户的体验感,更具有实用性。The embodiment of the present disclosure discloses a method, an application server, and a system for implementing call camping. After receiving the camping trigger message reported by the call initiating terminal, the media server can control the media server to play a call hold tone to the call holding terminal. The user does not want to hang up. After that, when the call park message that the call re-initiation terminal re-reports in the call carries the preset resident service code, the resident access information may be recorded, and then the call-resident originating terminal is released. Subsequent connection process: receiving a call request message initiated by the call picking terminal, and when the call request message matches the resident access information, controlling the media server to stop playing the call hold tone to the call holding terminal, and connecting the call pick up terminal with The call is held by the terminal. The terminal in the related art must be a terminal supporting a two-way call or a SIP terminal supporting a refer message transmission. Through the above mechanism, the terminal in the embodiment of the present disclosure can implement call camping by using an existing ordinary terminal. Therefore, the method of the embodiment of the present disclosure is advantageous for reducing the demand for the call resident to the terminal, improving the utilization of the existing terminal, reducing the cost of implementing the call resident service, improving the user experience, and being more practical.
附图说明DRAWINGS
图1为本公开实施例一提供的一种实现呼叫驻留的方法的流程图;FIG. 1 is a flowchart of a method for implementing call camping according to Embodiment 1 of the present disclosure;
图2为本公开实施例二提供的另一种实现呼叫驻留的方法的流程图;FIG. 2 is a flowchart of another method for implementing call camping according to Embodiment 2 of the present disclosure;
图3为本公开实施例二提供的一种将按键信号转换为INFO消息的方法的流程图;3 is a flowchart of a method for converting a button signal into an INFO message according to Embodiment 2 of the present disclosure;
图4为本公开实施例二提供的另一种将按键信号转换为INFO消息的方法的流程图;4 is a flowchart of another method for converting a button signal into an INFO message according to Embodiment 2 of the present disclosure;
图5为本公开实施例二提供的一种实现呼叫驻留的方法的流程图; FIG. 5 is a flowchart of a method for implementing call camping according to Embodiment 2 of the present disclosure;
图6为本公开实施例三提供的一种实现呼叫驻留的应用服务器的模块示意图;FIG. 6 is a schematic diagram of a module for implementing an application server for call residing according to Embodiment 3 of the present disclosure;
图7为本公开实施例三提供的一种实现呼叫驻留的系统的模块示意图。FIG. 7 is a schematic block diagram of a system for implementing call camping according to Embodiment 3 of the present disclosure.
具体实施方式detailed description
下面通过具体实施方式结合附图对本公开作进一步详细说明。The present disclosure will be further described in detail below with reference to the accompanying drawings.
实施例一:Embodiment 1:
本实施例提出了一种实现呼叫驻留的方法,与现有的实现呼叫驻留业务的方法相比,本实施例的方法中的终端只要具备基本的通话功能即可,不需要具有支持特殊按键(*、#、0-9之外的按键)并具有发送refer消息的功能;也不需要支持二路呼叫的功能。所以本实施例的方法适用于利用现有的所有终端,具有较好的实用性,扩展了应用的广泛性,节省了部署成本,提升了用户体验性。The embodiment of the present invention provides a method for implementing call relocation. Compared with the existing method for implementing the call residing service, the terminal in the method of the embodiment only needs to have a basic call function, and does not need to have a special support function. The buttons (keys other than *, #, 0-9) have the function of sending a refer message; there is also no need to support the function of a two-way call. Therefore, the method in this embodiment is applicable to all existing terminals, has good practicability, expands the extensive application, saves deployment costs, and improves user experience.
参见图1,本实施例提供的实现呼叫驻留的方法包括:Referring to FIG. 1, the method for implementing call camping provided by this embodiment includes:
S101、接收通话中的呼叫驻留发起终端上报的驻留触发消息;S101. The call in the call is in the presence of a call trigger message reported by the initiating terminal.
驻留触发消息为根据呼叫驻留发起终端的触发按键信号转换处理后生成的消息;The resident trigger message is a message generated after the trigger button signal conversion process of the call resident originating terminal;
S102、当驻留触发消息携带预设的按键业务特征码时,与通话中的呼叫保持终端进行呼叫保持放音业务的媒体协商,控制媒体服务器对呼叫保持终端播放呼叫保持提示音;S102. When the camping trigger message carries the preset button service feature code, perform media negotiation with the call holding terminal in the call to maintain the voice play service, and control the media server to play the call hold tone to the call hold terminal;
S103、接收通话中的呼叫驻留发起终端上报的呼叫驻留消息;S103. The call in the call is camped on the call resident message reported by the initiating terminal.
呼叫驻留消息为根据呼叫驻留发起终端的驻留按键信号转换处理后生成的消息;The call camp message is a message generated after the call button signal conversion process of the call camp originating terminal;
S104、当呼叫驻留消息携带预设的驻留业务码时,记录当前通话的驻留接入信息,释放呼叫驻留发起终端;S104. When the call camp message carries a preset resident service code, record the resident access information of the current call, and release the call camping initiation terminal.
S105、接收呼叫拾起终端发起的呼叫请求消息,呼叫请求消息携带由呼叫拾起终端的拨号按键信号转换处理后生成的消息;S105. Receive a call request message initiated by the call picking terminal, where the call request message carries a message generated by the dial button signal conversion process of the call picking terminal;
S106、当呼叫请求消息携带的按键信号与驻留接入信息匹配时,控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,接通呼叫拾起终端与呼叫保持终端的通话。S106. When the button signal carried in the call request message matches the resident access information, the control media server stops playing the call hold tone to the call holding terminal, and connects the call pickup terminal to the call hold terminal.
在本实施例中,呼叫驻留发起终端、呼叫保持终端以及呼叫拾起终端属于用户终端(User Equipment,UE),是用户发起呼叫、接听呼叫以及做其他呼叫操作的装置,可以是C网或G网手机、PSTN终端、IMS终端等具有通话功能的终端设备,本实施例对此没有限定。其中,呼叫驻留发起终端可以是主叫终端,也可以是被叫终端。In this embodiment, the call camping initiating terminal, the call holding terminal, and the call picking terminal belong to a user equipment (User Equipment, UE), which is a device for the user to initiate a call, answer the call, and perform other call operations, and may be a C network or The terminal device having a call function, such as a G network mobile phone, a PSTN terminal, and an IMS terminal, is not limited in this embodiment. The call resident originating terminal may be a calling terminal or a called terminal.
本实施例中的呼叫保持终端的数量不局限于一个,当S101中,呼叫驻留发起终端和呼叫保持终端是多方通话时,除了发起呼叫驻留的呼叫驻留发起终端,其他的终端都可以认为是呼叫保持终端。步骤S102中,可以理解为与通话中的至少一个呼叫保持终端进行呼叫保持放音业务的媒体协商,控制媒体服务器对至少一个呼叫保持终端播放呼叫保持提示音。The number of call holding terminals in this embodiment is not limited to one. When the call camping initiating terminal and the call holding terminal are multi-party calls in S101, other terminals may be in addition to the call camping initiating terminal where the call camping is initiated. It is considered to be a call holding terminal. In step S102, it can be understood that the media negotiation of the call hold and play service is performed with at least one call holding terminal in the call, and the control media server plays the call hold prompt tone to the at least one call holding terminal.
本实施例的媒体服务器的作用是在呼叫驻留的过程中,为终端提供各种需要的语音资源,该媒体服务器属于媒体资源服务器(Media Resource Server,简称MRS),可以提供 语音媒体能力,如在呼叫保持过程中给被保持方用户播放呼叫保持提示音等。其中,MRS与UE之间的信息传输为媒体流的传送,UE与MRS之间的媒体包的解码格式、收发端口、宽带传输速度等信息,需要根据UE与MRS之间的媒体协商确定。The function of the media server in this embodiment is to provide various required voice resources for the terminal in the process of the call residing. The media server belongs to a media resource server (MRS) and can provide Voice media capabilities, such as playing a call hold tone to the held party user during call hold. The information transmission between the MRS and the UE is the transmission of the media stream, and the information such as the decoding format, the transceiver port, and the broadband transmission speed of the media packet between the UE and the MRS needs to be determined according to media negotiation between the UE and the MRS.
假设操作呼叫驻留发起终端的是用户B,操作呼叫保持终端的是用户A,可以想到的是,在步骤S101中,用户B在与用户A的通话过程中,触发了呼叫驻留发起终端上的按键,呼叫驻留发起终端根据用户触发的按键生成了触发按键信号,该触发按键信号中包括了用户B触发的按键号,本实施例中,这些按键号包括但不限于*,#,0-9等号码的任意组合,当这些按键号与预设的案件业务特征码相同时,驻留业务被触发,呼叫保持终端的通话被保持。It is assumed that the user who operates the call park originating terminal is the user B, and the user who operates the call holding terminal is the user A. It is conceivable that, in step S101, the user B triggers the call camping initiation terminal during the call with the user A. The key-initiating terminal generates a trigger button signal according to the button triggered by the user. The trigger button signal includes the button number triggered by the user B. In this embodiment, the button numbers include but are not limited to *, #, 0 Any combination of numbers such as -9, when these button numbers are the same as the preset case service feature code, the resident service is triggered, and the call of the call holding terminal is maintained.
一般为了避免呼叫保持终端听到呼叫驻留发起终端的操作,同时也为了提醒用户A不要挂机,保持呼叫保持终端处于呼叫状态。需要向处于通话中的呼叫保持终端播放呼叫保持提示音,提示用户A当前处于呼叫保持状态,无需挂机。该呼叫保持提示音的播放需要MRS提供语音媒体。在S102中,驻留业务被触发后,需要与呼叫保持终端进行呼叫保持放音业务的媒体协商,控制媒体服务器对呼叫保持终端播放呼叫保持提示音。Generally, in order to prevent the call holding terminal from hearing the operation of the call camping originating terminal, and also to remind the user A not to hang up, the call holding terminal is kept in the calling state. The call hold tone needs to be played to the call holding terminal in the call, prompting the user A to be in the call hold state, and no need to hang up. The playback of the call hold tone requires the MRS to provide voice media. In S102, after the camping service is triggered, media negotiation with the call holding terminal to perform a call hold and play service is required, and the media server is controlled to play a call hold tone to the call holding terminal.
上述与通话中的呼叫保持终端进行呼叫保持放音业务的媒体协商,包含了获取呼叫保持终端的媒体信息告知MRS,以及获取MRS的媒体信息告知呼叫保持终端的过程,在MRS和呼叫保持终端互知对方的媒体信息的情况下,媒体服务器MRS可以根据该媒体信息对呼叫保持终端UE播放呼叫保持提示音。本实施例的媒体信息可以是SDP媒体信息,包括IP地址、端口号、媒体能力如音频、视频,编码格式等。The above-mentioned media negotiation with the call holding terminal in the call to maintain the voice-holding service includes the process of obtaining the media information of the call holding terminal to inform the MRS, and obtaining the media information of the MRS to notify the call holding terminal, where the MRS and the call holding terminal mutually In the case where the media information of the other party is known, the media server MRS can play a call hold prompt tone to the call holding terminal UE according to the media information. The media information of this embodiment may be SDP media information, including an IP address, a port number, a media capability such as audio, video, an encoding format, and the like.
其中,一般而言,用户在某终端上进行按键操作后,该终端会根据按键号对应地自动生成按键信号,这些按键信号的类型包括但不限于DTMF(Double Tone Multi Frequency,双音多频)信号。在实际通话过程中,本实施例的上述步骤是在应用服务器(Application Server,AS)的控制下完成的,所以AS接收到的驻留触发信号必然是自身可以识别的信号,所以可以理解的是,在本实施例中,呼叫驻留发起终端的触发按键信号和驻留按键信号以及呼叫拾起终端的拨号按键信号需要从DTMF信号转变为AS可识别的信号。其中,AS一般提供底层业务能力,如:呼叫控制,状态上报,话单生成等功能。Generally, after the user performs a button operation on a terminal, the terminal automatically generates a button signal according to the button number, and the types of the button signals include but are not limited to DTMF (Double Tone Multi Frequency). signal. During the actual call, the foregoing steps in this embodiment are performed under the control of an application server (AS). Therefore, the resident trigger signal received by the AS must be a signal that can be recognized by itself, so it can be understood that In this embodiment, the trigger button signal and the resident button signal of the call resident originating terminal and the dial button signal of the call pickup terminal need to be converted from the DTMF signal to the AS identifiable signal. The AS generally provides the underlying service capabilities, such as call control, status reporting, and bill generation.
一般,AS与MRS或UE之间为呼叫通话的媒体协商,AS与UE通过核心网使用SIP协议互通;AS与MRS之间通常使用SIP协议或MGCP协议,例如可决定于MRS支持的协议类型;而AS与MRS之间可以使用H.248等媒体协议。可以理解的是,AS、MRS与UE之间还可采用其他可利用的协议进行通信,不局限于上述列举的协议。Generally, the AS negotiates with the MRS or the UE for the media of the call, and the AS and the UE use the SIP protocol to communicate with each other through the core network; the SIP protocol or the MGCP protocol is usually used between the AS and the MRS, for example, the type of the protocol supported by the MRS; A media protocol such as H.248 can be used between AS and MRS. It can be understood that other available protocols can be used for communication between the AS, the MRS and the UE, and are not limited to the protocols listed above.
在本实施例中,AS、MRS与UE之间一般通过核心网通信,核心网包括但不限于IMS网络或NGN网络,实际实现中AS,MRS及UE是接入或锚定到IMS网络或NGN网络中的。In this embodiment, the AS, the MRS and the UE are generally communicated through the core network, and the core network includes but is not limited to the IMS network or the NGN network. In actual implementation, the AS, the MRS, and the UE are accessed or anchored to the IMS network or the NGN. In the network.
当AS与UE通过核心网使用SIP协议互通时,呼叫驻留发起终端和呼叫拾起终端的按键信号需要经过核心网的转换生成AS可识别的符合SIP协议的消息,由于呼叫驻留发 起终端和呼叫拾起终端接收用户的按键号后得到的按键信号一般是DTMF信号,所以核心网一般是将DTMF信号转换为SIP协议消息。其中SIP协议消息的类型包括但不限于INFO消息(会话初始协议信息消息)。在实际中,一般核心网是将呼叫驻留发起终端和呼叫拾起终端的按键信号转换为INFO消息。When the AS and the UE communicate with each other through the core network using the SIP protocol, the key signals of the call resident originating terminal and the call pickup terminal need to be converted by the core network to generate an AS-identifiable SIP-compliant message, because the call resides. The key signal obtained after the terminal and the call pickup terminal receive the user's button number is generally a DTMF signal, so the core network generally converts the DTMF signal into a SIP protocol message. The types of SIP protocol messages include, but are not limited to, INFO messages (Session Initiation Protocol Information Messages). In practice, the general core network converts the button signals of the call camp originating terminal and the call pick up terminal into INFO messages.
但是,可以理解的是,除了由核心网对各终端的按键信号进行转换生成按键信号外,还可以采用其他的设备实现按键信号的转换处理,本实施例对此没有限制。However, it can be understood that, in addition to the key signal generated by the core network to convert the key signals of the terminals, the conversion processing of the key signals can be implemented by other devices, which is not limited in this embodiment.
在呼叫保持终端被保持的过程中,为了进行后续的业务,还需要呼叫驻留发起终端进行后续的按键信号上报,以便AS根据呼叫驻留发起终端上报的按键信号进行后续的控制处理。所以在呼叫保持终端被保持的过程中,呼叫驻留发起终端处于放音收号的状态,这里的放音指的是AS控制MRS向呼叫驻留发起终端播放预先录制好的音,收号指的是接收按键信号。可以理解的是,放音可以为静音,也可以为提示输入的提示音。In the process of the call holding terminal being held, in order to perform subsequent services, the call resident initiating terminal needs to perform subsequent key signal reporting, so that the AS performs subsequent control processing according to the button signal reported by the call camping initiating terminal. Therefore, in the process in which the call holding terminal is maintained, the call camping initiating terminal is in a state of playing and receiving the number. The playing here refers to the AS controlling the MRS to play the pre-recorded sound to the call camping initiating terminal, and the receiving number refers to It is to receive the button signal. It can be understood that the playback can be muted or can be a prompt tone input.
一般,用户B可以通过呼叫驻留发起终端输入驻留按键信号,告知AS其正式退出当前的通话,以便AS释放呼叫驻留发起终端,接入新的终端拾起当前的呼叫。其中,为了识别呼叫驻留发起终端上报的消息中携带的按键信号对应的业务,可以在AS中预先存储各业务码与各业务的对应关系,当S103中呼叫驻留发起终端上报的呼叫驻留消息携带的按键信号与预设的驻留业务码匹配时,AS确定呼叫驻留发起终端已决定退出当前的通话,需要被释放。Generally, user B can input the resident button signal through the call camp originating terminal to inform the AS that it officially quits the current call, so that the AS releases the call camp originating terminal and accesses the new terminal to pick up the current call. In order to identify the service corresponding to the key signal carried in the message reported by the initiating terminal, the corresponding relationship between each service code and each service may be pre-stored in the AS. When the key signal carried by the message matches the preset resident service code, the AS determines that the call camping originating terminal has decided to exit the current call and needs to be released.
在呼叫驻留发起终端释放之后,会有呼叫拾起终端发起呼叫准备拾起当前与呼叫保持终端的通话。一般而言,呼叫拾起终端通过发起呼叫请求消息到AS的方式接入通话,呼叫请求消息实际上携带的是根据呼叫拾起终端的拨号按键信号转换处理生成的消息。可以理解的是,在某个时刻,AS控制的驻留通话不止一路,也即在本实施例中的呼叫保持终端处于保持状态时,也存在其他处于呼叫保持状态的终端,当AS收到某个用来拾起驻留通话的呼叫请求消息时,需要根据呼叫请求消息中的信息判断其接入的通话是哪一路。该判断信息是根据驻留通话的某些特征信息来确定的,在本实施例中,将其定义为驻留接入信息,在呼叫驻留发起终端被释放前,记录当前通话的驻留接入信息。After the call park origination terminal is released, a call pickup terminal initiates a call to pick up the current call with the call holding terminal. In general, the call pickup terminal accesses the call by initiating a call request message to the AS, and the call request message actually carries the message generated according to the dial button signal conversion process of the call pickup terminal. It can be understood that, at a certain moment, the AS-controlled camping call is more than one way, that is, when the call holding terminal in this embodiment is in the hold state, there are other terminals in the call hold state, when the AS receives a certain When picking up a call request message for a parked call, it is necessary to determine which way the call is accessed based on the information in the call request message. The determining information is determined according to some characteristic information of the parked call. In this embodiment, it is defined as the resident access information, and the current call is recorded before the call resident originating terminal is released. Enter information.
其中,驻留接入信息可以用来标识当前的某个通话,将该通话与其他通话区分开来。考虑到在某个通话中,通话双方的号码是唯一的,在本实施例中,可以将呼叫保持终端号码和/或呼叫驻留发起终端号码作为唯一标识呼叫保持终端与呼叫驻留发起终端的通话的驻留接入信息。此外,由于AS是控制当前通话的主要控制单元,全局掌控了当前的每一路通话,所以可以由AS为呼叫保持终端分配一个唯一标识其通话的标识信息。除了上述提到的呼叫保持终端号码和/或呼叫驻留发起终端号码以及AS分配的标识信息外,本实施例还可以利用其它能标识呼叫保持终端的通话的信息作为驻留接入信息。The resident access information may be used to identify a current call and distinguish the call from other calls. Considering that in a certain call, the number of both parties of the call is unique, in this embodiment, the call holding terminal number and/or the call park originating terminal number can be used as the unique identifier of the call holding terminal and the call camp originating terminal. Resident access information for the call. In addition, since the AS is the main control unit for controlling the current call, and the current control of each call is globally controlled, the AS can assign the call holding terminal a identification information that uniquely identifies the call. In addition to the call holding terminal number and/or the call camping initiating terminal number mentioned above and the identification information assigned by the AS, the embodiment may also use other information that can identify the call of the call holding terminal as the resident access information.
在呼叫驻留发起终端释放之后,呼叫拾起终端可以按键发起呼叫请求消息,请求接入当前的通话。在S106中,当呼叫请求消息携带的拨号按键信号与驻留接入信息匹配时,控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,接通呼叫保持终端和呼叫拾起 终端的通话。其中接通呼叫保持终端和呼叫拾起终端的通话的过程可以参考现有的接通过程。After the call park origination terminal is released, the call pickup terminal can press a button to initiate a call request message requesting access to the current call. In S106, when the dialing button signal carried by the call request message matches the resident access information, the control media server stops playing the call holding tone to the call holding terminal, and connects the call holding terminal and the call pickup. The call of the terminal. The process in which the call between the call holding terminal and the call pickup terminal is connected can refer to the existing connection process.
可以理解的是,在本实施例中,呼叫驻留发起终端在被释放之后,也可以通过发起呼叫请求消息再次接通与呼叫保持终端的通话,所以本实施例中,呼叫拾起终端可以是呼叫保持终端,也可以是其他的终端,本实施例对此没有限定。It can be understood that, in this embodiment, after the call re-initiation terminal is released, the call with the call holding terminal can be re-enabled by initiating the call request message. Therefore, in this embodiment, the call pickup terminal may be The call holding terminal may be other terminals, which is not limited in this embodiment.
在呼叫保持终端处于呼叫保持状态,而呼叫驻留发起终端未被释放前,当呼叫驻留发起终端欲重新继续当前的通话时,若采用上述的方式,先释放呼叫驻留发起终端,再接收呼叫驻留发起终端发起的呼叫请求消息,重新接入通话所需的步骤较多,与AS之间交互的步骤也较多,增加了AS的负担,增加了再次接入所需的时间,降低了用户体验。由此,本实施例提供一种在呼叫保持终端处于呼叫保持状态,而呼叫驻留发起终端未被释放前,呼叫驻留发起终端重新接入当前通话的方法,为解除呼叫保持终端的呼叫保持状态设置对应的解除呼叫保持业务码,在AS中存储该解除呼叫保持业务码与解除呼叫保持业务的对应关系。Before the call holding terminal is in the call hold state, and the call camping initiating terminal is not released, when the call camping initiating terminal wants to resume the current call, if the above manner is adopted, the call camping initiating terminal is first released, and then the receiving is performed. The call residing initiates a call request message initiated by the terminal. There are many steps required to re-access the call, and there are many steps for interaction with the AS, which increases the burden on the AS, increases the time required for re-access, and reduces The user experience. Therefore, the embodiment provides a method for re-accessing the current call by the call camping terminal before the call holding terminal is in the call hold state, and the call camping terminal is not released, to cancel the call hold of the call holding terminal. The call cancellation service code corresponding to the status setting is stored, and the correspondence between the release call hold service code and the call cancellation service is stored in the AS.
在另一实施例中,若S103中,呼叫驻留发起终端上报的是解除呼叫保持业务码,S104变为控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,接通呼叫驻留发起终端与呼叫保持终端的通话。无需再进行S105和S106。In another embodiment, if the call park origination terminal reports the release of the call hold service code in S103, S104 becomes the control media server to stop playing the call hold tone to the call holding terminal, and the call camp origination terminal is connected. The call is held by the terminal. There is no need to perform S105 and S106 again.
在本实施例中,为了便于呼叫拾起终端接入当前的通话,可以通过某种方式将驻留接入信息通知给呼叫拾起终端,例如,S105中,在释放呼叫驻留发起终端前,对呼叫驻留发起终端告知驻留接入信息。告知的方式可以是直接为呼叫驻留发起终端播放驻留接入信息。此外,本实施例也可以在释放呼叫驻留发起终端后,对呼叫驻留发起终端告知驻留接入信息,示例性的,可以根据呼叫驻留发起终端号码通过短信,邮件等方式告知驻留接入信息。之后,呼叫驻留发起终端的用户B可以将驻留接入信息通过口头告知、电话、邮件或短信等方式通知给呼叫拾起终端的用户C。In this embodiment, in order to facilitate the call picking up terminal to access the current call, the resident access information may be notified to the call picking terminal in some manner, for example, in S105, before releasing the call camping initiating terminal, The camp-resident originating terminal is informed of the resident access information. The method of notification may be to directly play the resident access information for the call camp originating terminal. In addition, in this embodiment, after the call camping initiating terminal is released, the call camping initiating terminal may be notified of the camping access information. For example, the camping terminal number may be notified by using a short message, an email, or the like according to the call camping originating terminal number. Access information. Thereafter, the user B calling the initiating terminal can notify the user C of the call picking terminal by means of verbal notification, telephone, mail or short message.
在本实施例中,还提供另一种告知方式,在此告知方式中,呼叫驻留发起终端在被释前,处于被放音收号的状态,此时,呼叫驻留发起终端可以上报呼叫拾起终端的号码,AS根据呼叫拾起终端的号码将驻留接入信息通知给呼叫拾起终端。即在S105中,当释放呼叫驻留发起终端前,若还接收到呼叫驻留发起终端上报的呼叫拾起终端的号码,根据呼叫拾起终端的号码对呼叫拾起终端告知驻留接入信息。其中,根据呼叫拾起终端的号码对呼叫拾起终端告知驻留接入信息的示例性告知方式包括:发送短信、或发送邮件或呼叫该呼叫拾起终端,在呼叫拾起终端摘机后,对呼叫拾起终端放音告知该驻留接入信息。In this embodiment, another notification mode is also provided. In this notification mode, the call-resident originating terminal is in the state of being played and received before being released. At this time, the call-resident originating terminal can report the call. Picking up the number of the terminal, the AS notifies the call pickup terminal of the resident access information based on the number of the call pickup terminal. That is, in S105, before releasing the call camping initiating terminal, if the number of the call picking terminal reported by the call camping initiating terminal is also received, the call picking terminal is notified of the camping access information according to the number of the call picking terminal. . The exemplary notification manner of notifying the call picking terminal of the parked access information according to the number of the call picking terminal includes: sending a short message, or sending a mail or calling the call picking terminal, after the call picking up terminal picks up the phone, The parking pickup terminal is voiced to inform the resident access information.
在本实施例中,为了呼叫拾起终端准确地拾起通话,本实施例的驻留接入信息包括呼叫驻留发起终端号码和为驻留业务分配的线路号中的至少一个。In the present embodiment, the camping access information of the present embodiment includes at least one of a call camping originating terminal number and a line number assigned to the camping service in order to accurately pick up the call by the call pickup terminal.
在本实施例中,可以由AS为驻留业务分配线路号,可以理解的是,不同的驻留通话对应的线路号是不同的。In this embodiment, the line number can be allocated by the AS for the camping service. It can be understood that the line numbers corresponding to different parked calls are different.
当驻留接入信息只包括呼叫驻留发起终端号码时,在释放呼叫驻留发起终端前,对呼 叫驻留发起终端告知驻留接入信息的步骤可以省略,直接由呼叫驻留发起终端将其号码告知呼叫拾起终端即可。When the camping access information includes only the call camping originating terminal number, before releasing the call camping originating terminal, the calling party The step of calling the camping initiating terminal to inform the camping access information may be omitted, and the call camping initiating terminal directly informs the call picking terminal of its number.
当驻留接入信息不同时,对应的呼叫拾起终端上报的呼叫请求也不同。当驻留接入信息包括驻留发起终端号码时,呼叫请求消息携带的按键信号包括呼叫拾起业务码加呼叫驻留发起终端号码;When the resident access information is different, the call request reported by the corresponding call pickup terminal is also different. When the camping access information includes the resident originating terminal number, the button signal carried by the call request message includes a call picking service code plus a call camping originating terminal number;
当驻留接入信息包括为驻留业务分配的线路号时,呼叫请求消息携带的按键信号包括呼叫拾起业务码加线路号;When the camping access information includes a line number allocated for the resident service, the button signal carried by the call request message includes a call picking service code plus a line number;
当驻留接入信息包括呼叫驻留发起终端号码和为驻留业务分配的线路号时,呼叫请求消息携带的按键信号包括呼叫拾起业务码加呼叫驻留发起终端号码,或呼叫拾起业务码加线路号。When the camping access information includes a call camping originating terminal number and a line number allocated for the camping service, the button signal carried by the call request message includes a call picking service code plus a call camping originating terminal number, or a call picking service Code plus line number.
在本实施例中,当用户C采用拨打拾起业务码加呼叫驻留发起终端号码的方式,拾起与呼叫保持终端的通话时,可以不需要得知线路号,即无需呼叫驻留发起终端或AS向呼叫拾起终端告知线路号。此时,出于安全的考虑,需要一定的保护措施对呼叫拾起终端的接续进行安全性判断,避免其他人冒充接续或恶意接续。鉴于此,在S106中,当呼叫请求消息携带的拨号按键信号包括呼叫拾起业务码加呼叫驻留发起终端号码时,在接通呼叫拾起终端与呼叫保持终端的通话前,还包括按照预设的验证方式对呼叫拾起终端进行呼叫拾起权限验证。若呼叫拾起终端具有呼叫拾起权限,才接通呼叫拾起终端与呼叫保持终端的通话。In this embodiment, when the user C picks up the call-resident originating terminal number by dialing the pick-up service code and picks up the call with the call-holding terminal, the line number may not be known, that is, the call-initiating terminal is not required. Or the AS informs the call pickup terminal of the line number. At this time, for security reasons, certain protection measures are needed to make a security judgment on the connection of the call pickup terminal, so as to prevent others from posing as a connection or a malicious connection. In view of this, in S106, when the dialing button signal carried by the call request message includes the call picking service code plus the call camping originating terminal number, before the call of the call picking terminal and the call holding terminal is connected, The verification mode is set to verify the call picking authority of the call picking terminal. If the call picking terminal has the call picking right, the call between the call picking terminal and the call holding terminal is turned on.
其中,预设的验证方式有很多,例如预先获取呼叫驻留发起终端的用户白名单,根据呼叫拾起终端的号码是否在用户白名单判断呼叫拾起终端是否具有呼叫拾起权限;例如,预先设置权限密码,在呼叫拾起终端发起呼叫请求消息后,播放输入权限密码的提示音,提示呼叫拾起终端的用户上报权限密码,根据上报的密码与预设的密码的匹配与否判断呼叫拾起终端是否具有呼叫拾起权限,用户可以通过按键或语音的方式上报权限密码。There are a plurality of preset verification methods, for example, pre-acquiring the user white list of the call resident originating terminal, and determining whether the call pickup terminal has the call pickup authority according to whether the number of the call pickup terminal is in the user white list; for example, in advance Set the privilege password, after the call picking up terminal initiates the call request message, play the prompt tone of the input privilege password, prompt the user of the call pickup terminal to report the privilege password, and judge the call pickup according to whether the reported password matches the preset password or not. Whether the terminal has the right to pick up the call, the user can report the permission password by means of a button or voice.
上述的呼叫拾起业务码用于标识呼叫拾起终端发起呼叫请求消息的目的是拾起处于保持状态的通话,即拾起与呼叫保持终端的通话,当呼叫请求消息中携带有呼叫拾起业务码加呼叫驻留发起终端号码,或呼叫拾起业务码加线路号时,AS确定呼叫拾起终端拾起的通话是哪一路,然后进行连通。在本实施例中,呼叫拾起业务码和线路号可以是*、#、1-9的任意组合。The above-mentioned call pick-up service code is used to identify that the call pick-up terminal initiates a call request message for picking up a call in a hold state, that is, picking up a call with the call-holding terminal, and carrying a call pick-up service in the call request message When the code plus call camps the originating terminal number, or when the call picks up the service code plus the line number, the AS determines which way the call pickup terminal picks up the call, and then connects. In this embodiment, the call pickup service code and the line number may be any combination of *, #, 1-9.
本实施例中,呼叫请求消息也是AS可识别的消息类型,由于AS与UE一般通过核心网使用SIP协议互通,所以驻留触发消息、呼叫驻留消息和呼叫请求消息为会话初始协议信息消息即本实施例中的IFNO消息,可以分别是由核心网根据呼叫拾起终端的拨号按键信号、呼叫驻留发起终端的触发按键信号和驻留按键信号转换后得到的消息。可以想到的是,呼叫请求消息与驻留触发消息以及呼叫驻留消息对应的用户输入的按键号可能会有多个,所以对应的拨号按键信号、触发按键信号和驻留按键信号也会有多个。In this embodiment, the call request message is also a message type identifiable by the AS. Since the AS and the UE generally communicate with each other through the core network using the SIP protocol, the camping trigger message, the call park message, and the call request message are session initial protocol information messages. The IFNO message in this embodiment may be a message obtained by the core network according to the dial button signal of the call pickup terminal, the trigger button signal of the call resident originating terminal, and the resident button signal. It is conceivable that there may be more than one button number input by the user corresponding to the call request message and the resident call message and the call park message, so there are also corresponding dial button signals, trigger button signals and resident button signals. One.
在一个实施例中,INFO消息可以是一个呼叫请求消息或一个驻留触发消息或一个呼 叫驻留消息对应的所有的按键信号转换生成的消息,此时,核心网会将多次的按键信号全部转换到同一条INFO消息中,转发给AS。在转化的时候,核心网可以根据不同的按键信号和不同的业务码的对应关系,在生成对应的INFO消息时,直接将业务码写入INFO消息中;此外,核心网也可以只在INFO消息中写入按键信号,由AS根据解析出来的多个按键信号确定对应的业务码。这里的不同的按键信号和不同的业务码的对应关系包括:触发按键信号与按键业务特征码的对应关系,驻留按键信号与主流业务码的对应关系,拨号按键信号与驻留接入信息的对应关系。In one embodiment, the INFO message can be a call request message or a resident trigger message or a call The message generated by all the key signal conversions corresponding to the resident message is called. At this time, the core network converts all the key signals into the same INFO message and forwards them to the AS. At the time of conversion, the core network may directly write the service code into the INFO message when generating the corresponding INFO message according to the correspondence between different key signals and different service codes; in addition, the core network may also only be in the INFO message. The key signal is written in, and the AS determines the corresponding service code according to the analyzed plurality of key signals. The correspondence between different key signals and different service codes includes: a correspondence between a trigger button signal and a button service feature code, a correspondence between a resident button signal and a mainstream service code, a dial button signal and a resident access information. Correspondence relationship.
在另一实施例中,INFO消息还可以是一次按键信号转换后生成的消息,此时,当用户每进行一次按键,按键信号都会被转化为一条INFO消息发送给AS,所以在接收该INFO的设备侧,即AS侧,需要根据各次的按键信号转化的INFO消息获取用户输入的按键号。其中,获取的方式包括但不限于,识别各次的按键信号转化的INFO消息中携带的按键信号,将多次上报的INFO消息中识别出来的按键号合并;或者,将各次的按键信号转化的INFO消息合并,并对合并的INFO消息进行解析,得到多次按键对应的按键号以便确定对应的业务。In another embodiment, the INFO message may also be a message generated after a key signal conversion. At this time, each time the user presses a button, the button signal is converted into an INFO message and sent to the AS, so the INFO is received. On the device side, that is, the AS side, it is necessary to obtain the button number input by the user according to the INFO message converted by each button signal. The method for obtaining includes, but is not limited to, identifying a button signal carried in an INFO message converted by each button signal, and combining the button numbers recognized in the INFO message that is reported multiple times; or, converting each button signal The INFO messages are merged, and the merged INFO message is parsed, and the button numbers corresponding to the multiple keys are obtained to determine the corresponding service.
采用本实施例的实现呼叫驻留的方法,可以在现有的终端和现有的网元设备的基础上实现,在通话中按键实现呼叫驻留,其中,根据呼叫驻留发起终端上报的驻留触发消息,可以控制媒体服务器对呼叫保持终端播放呼叫保持提示音,提示用户不要挂机,此后,在接收通话中的呼叫驻留发起终端上报的根据驻留按键信号转换处理后得到的呼叫驻留消息后,可以记录驻留接入信息,然后释放呼叫驻留发起终端,进行后续的接续过程:接收呼叫拾起终端发起的呼叫请求消息,在呼叫请求消息携带的拨号按键信号与驻留接入信息匹配时,控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,接通呼叫拾起终端与呼叫保持终端的通话。通过上述的机制,本实施例中的终端采用现有的普通终端即可,无需支持二路呼叫或refer消息的发送。所以,本实施例的方法有利于降低呼叫驻留对终端的需求,提高现有终端的利用率,降低实现呼叫驻留业务的成本,提升用户的体验感,更具有实用性。The method for implementing the call residing in this embodiment can be implemented on the basis of the existing terminal and the existing network element device, and the call is camped on the button during the call, wherein the station is reported according to the call camping initiation terminal. The trigger message can be used to control the media server to play a call hold tone to the call holding terminal, prompting the user not to hang up, and thereafter, the call park resident in the receiving call and the call resident according to the resident button signal conversion processing reported by the call originating terminal After the message, the resident access information may be recorded, and then the call resident originating terminal is released, and the subsequent connection process is performed: receiving the call request message initiated by the call picking terminal, the dialing button signal and the resident access carried in the call request message When the information is matched, the control media server stops playing the call hold tone to the call holding terminal, and connects the call pickup terminal to the call hold terminal. Through the above mechanism, the terminal in this embodiment can adopt the existing common terminal, and does not need to support the sending of the two-way call or the refer message. Therefore, the method in this embodiment is advantageous for reducing the demand for the call resident to the terminal, improving the utilization rate of the existing terminal, reducing the cost of implementing the call resident service, improving the user experience, and being more practical.
实施例二:Embodiment 2:
参见图2,假设呼叫保持终端的用户是用户A,呼叫驻留发起终端的用户是用户B,呼叫拾起终端的用户是用户C。用户B与用户A处于通话中,用户B可以是主叫也可以是被叫。本实施例中用户A、B、C使用的终端均可称为用户终端UE(User Equipment),是用户发起呼叫、接听呼叫以及做其他呼叫操作的装置,包括但不限于C网或G网手机、PSTN终端、IMS终端等。Referring to FIG. 2, it is assumed that the user of the call holding terminal is user A, the user who calls the initiating terminal is user B, and the user who calls the picking terminal is user C. User B is in a call with User A, and User B can be either a calling party or a called party. The terminals used by users A, B, and C in this embodiment may be referred to as user equipments (UEs), which are devices for initiating calls, answering calls, and performing other call operations, including but not limited to C-network or G-network mobile phones. , PSTN terminal, IMS terminal, etc.
在本实施例中,应用服务器AS提供底层业务能力,如:呼叫控制,状态上报,话单生成等功能。媒体服务器MRS提供语音媒体能力,如在呼叫保持过程中给被保持方用户播放呼叫保持提示音等。 In this embodiment, the application server AS provides the underlying service capabilities, such as call control, status reporting, and bill generation. The media server MRS provides voice media capabilities, such as playing a call hold tone to the held party user during call hold.
本实施例中,网元中使用协议如下:In this embodiment, the protocol used in the network element is as follows:
AS同MRS或UE之间为呼叫通话的媒体协商,AS与UE通过核心网使用SIP协议互通,AS同MRS之间通常使用SIP协议或MGCP协议,例如可决定于MRS支持的协议类型。The AS negotiates with the MRS or the UE for the media of the call. The AS and the UE use the SIP protocol to communicate with each other through the core network. The SIP protocol or the MGCP protocol is usually used between the AS and the MRS. For example, the protocol type supported by the MRS can be determined.
UE同MRS之间为媒体流的传送,UE与MRS媒体包的编解码格式,收发端口,带宽传输速率等,根据呼叫时,终端UE同MRS之间的媒体协商进行。The media stream is transmitted between the UE and the MRS, the codec format of the UE and the MRS media packet, the transceiver port, the bandwidth transmission rate, and the like, and the media negotiation between the terminal UE and the MRS is performed according to the call.
本实施例提供另一种实现呼叫驻留的方法,该方法包括:This embodiment provides another method for implementing call camping, the method comprising:
S201、用户B与用户A处于通话中,用户B在通话中按键,输入触发按键信号,呼叫驻留发起终端上报包含触发按键信号的驻留触发消息。S201, user B and user A are in a call, user B presses a button during the call, inputs a trigger button signal, and the call resident initiating terminal reports a resident trigger message including a trigger button signal.
S202、核心网将呼叫驻留发起终端上报的驻留触发消息转换为INFO消息发送给AS。S202. The core network converts the resident trigger message reported by the call camping initiation terminal into an INFO message and sends the message to the AS.
可以理解的是,在终端侧的消息一般是按键信号对应的DTMF信号,所以还需要核心网将用户的按键信号转化为INFO消息,上报给AS。由AS匹配INFO消息对应的按键信号为指定的按键业务特征码如*77等。It can be understood that the message on the terminal side is generally the DTMF signal corresponding to the key signal, so the core network is also required to convert the user's key signal into an INFO message and report it to the AS. The key signal corresponding to the AS matching INFO message is the designated key service feature code such as *77.
其中,当核心网将呼叫驻留发起终端报上的按键信号由DTMF信号转为INFO消息送给AS的过程中。核心网可以一次搜集完终端上报的一个指定的按键业务特征码如*77后,发一条INFO消息体中含有该指定的按键业务特征码的INFO消息给AS;此外,核心网还可以在终端上报一个按键号,就将其转为一个INFO消息发给AS,由AS接收一个按键业务特征码对应的多个按键号,完成指定的按键业务特征码的匹配。Wherein, when the core network converts the key signal on the call resident originating terminal report from the DTMF signal to the INFO message and sends it to the AS. The core network may collect a specified button service feature code reported by the terminal, such as *77, and send an INFO message containing the specified button service feature code to the AS in the INFO message body; in addition, the core network may also report on the terminal. A button number is converted into an INFO message and sent to the AS. The AS receives a plurality of button numbers corresponding to the button service feature code to complete the matching of the specified button service feature code.
S203、AS对用户A的呼叫保持终端放呼叫保持提示音,对用户B的呼叫驻留发起终端放音收号。S203. The AS puts a call hold tone on the call holding terminal of the user A, and initiates the call release of the call to the call of the user B.
该放音收号的音实际可以为空音即静音也可以不是空音;或者,AS对A放呼叫保持提示音,这里的收号指的是继续接收用户B的按键号。在此过程中,AS接收的用户B的信号实际上是包含了按键号的INFO消息,即实施例一中的呼叫驻留消息,INFO消息对应的按键号,可以理解为实施例一中的驻留业务码。The sound of the sound collection and reception number may actually be an empty voice, that is, a silent sound or a null sound; or, the AS puts a call to the A to keep the prompt sound, and the received number here refers to the button number that continues to receive the user B. In this process, the signal of the user B received by the AS is actually the INFO message including the button number, that is, the call camp message in the first embodiment, and the button number corresponding to the INFO message, which can be understood as the station in the first embodiment. Leave the service code.
S204、对呼叫驻留发起终端上报的INFO消息进行解析,若其中的按键信号为指定的解除呼叫保持终端的保持状态对应的业务码,则进入S205;否则进入S206。S204. Analyze the INFO message reported by the call camping initiating terminal. If the button signal is the designated service code corresponding to the hold state of the call holding terminal, go to S205; otherwise, go to S206.
S205、AS停止对用户A的呼叫保持终端播放呼叫保持提示音,将用户A、B关联,使用户A、B继续进入通话状态;此时,流程结束。S205. The AS stops the call holding of the call holding terminal of the user A, and associates the users A and B, so that the users A and B continue to enter the call state; at this time, the process ends.
S206、若解析出来的按键信号为空或不满足要求,则继续S203;否则,进入S207。S206. If the parsed key signal is empty or does not satisfy the requirement, proceed to S203; otherwise, proceed to S207.
S207、若解析出来的按键信号为指定的驻留业务码ac1(如*82),AS对用户B的呼叫驻留发起终端放音收号,若在放音收号的过程中,呼叫驻留发起终端上报了呼叫拾起终端的号码,则进入S209,否则,进入S208。S207. If the parsed key signal is the designated resident service code ac1 (such as *82), the AS camps on the call of the user B to initiate the terminal to receive the sound, and if the call is in the process of playing the number, the call resides. When the originating terminal reports the number of the call pickup terminal, the process proceeds to S209, otherwise, the process proceeds to S208.
S208、AS对呼叫驻留发起终端告知此次为驻留业务分配的线路号,释放呼叫驻留发起终端,并记录当前的驻留接入信息。S208. The AS informs the call camp originating terminal of the line number assigned to the camped service, releases the call camp originating terminal, and records the current camping access information.
此时,需要由呼叫驻留发起终端将线路号告知呼叫拾起终端。 At this time, it is necessary for the call camp originating terminal to inform the call pickup terminal of the line number.
S209、AS释放呼叫驻留发起终端,并记录当前的驻留接入信息,根据呼叫拾起终端的号码,将线路号告知呼叫拾起终端。S209. The AS releases the call camp originating terminal, and records the current camping access information, and informs the call picking terminal of the line number according to the number of the call picking terminal.
其中,驻留接入信息是与当前的呼叫相关的信息,可以用来标识当前的呼叫保持终端的通话,将其与其他通话区分开来。驻留接入信息包括S207中的线路号,也可以包括呼叫驻留发起终端号码。The resident access information is information related to the current call, and can be used to identify the current call holding terminal's call and distinguish it from other calls. The camped access information includes the line number in S207, and may also include a call park originating terminal number.
S210、用户C拨打呼叫拾起业务码ac2(如*83)加线路号。S210, user C dials the call picking service code ac2 (such as *83) plus the line number.
S211、AS接收呼叫拾起终端上报的呼叫请求消息,判断呼叫请求消息中携带的按键信号是否是呼叫拾起业务号加线路号,若是,则进入S212,否则,进入S209。S211. The AS receives the call request message reported by the call pickup terminal, determines whether the key signal carried in the call request message is a call pickup service number plus a line number, and if yes, proceeds to S212; otherwise, proceeds to S209.
S212、AS控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,AS接通呼叫保持终端与呼叫驻留发起终端的通话。S212. The AS control media server stops playing the call hold tone to the call holding terminal, and the AS connects the call holding terminal to the call camp initiation terminal.
其中,若S210中,用户C拨打的是呼叫拾起业务码ac2(如*83)加呼叫驻留发起终端号码。则后续的步骤为:Wherein, in S210, the user C dials the call picking service code ac2 (such as *83) plus the call camping originating terminal number. Then the following steps are:
S211a、AS接收呼叫拾起终端上报的呼叫请求消息,判断呼叫请求消息中携带的按键信号是否是正确的呼叫拾起业务号加呼叫驻留发起终端号码,若是,则进入S212a,否则,进入S210。S211a, the AS receives the call request message reported by the call picking terminal, determines whether the key signal carried in the call request message is the correct call picking service number plus the call park originating terminal number, and if yes, proceeds to S212a, otherwise, enters S210 .
S212a、按照预设的验证方式对呼叫拾起终端进行呼叫拾起权限验证,验证通过,进入S213,否则没进入S209。S212a: Perform call picking authority verification on the call picking terminal according to a preset verification manner, and the verification passes, and proceeds to S213, otherwise it does not enter S209.
S213a、AS控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,AS接通呼叫保持终端与呼叫驻留发起终端的通话。S213a. The AS control media server stops playing the call hold tone to the call holding terminal, and the AS connects the call holding terminal to the call camp originating terminal.
参见图3,基于上述的实现呼叫驻留的方法,本实施例还提出一种将按键信号转换为INFO信号的方法。其中,CN是IMS网络或NGN网络等核心网(Core Network,简称CN),在实际中,AS、MRS以及UE是接入或锚定到ISM网络或NGN网络中的。本实施例的按键信号转换为INFO信号的方法包括:Referring to FIG. 3, based on the above method for implementing call camping, the embodiment further provides a method for converting a button signal into an INFO signal. The CN is a Core Network (CN), such as an IMS network or an NGN network. In practice, the AS, the MRS, and the UE are connected or anchored to the ISM network or the NGN network. The method for converting the button signal of the embodiment into the INFO signal includes:
S301、用户A与用户B通话中;AS向CN发送INFO消息,告知CN需要匹配的按键特征码*77。S301: User A and User B are in a call; the AS sends an INFO message to the CN to inform the CN that the matching button feature code *77 is required.
其中,用户B是AS上的业务用户,可以是主叫也可以是被叫。User B is a service user on the AS, and may be a calling party or a called party.
其中,INFO消息如下,可以理解的是,该消息仅为举例说明,并不限定本实施例的内容。The INFO message is as follows. It can be understood that the message is only an example and does not limit the content of the embodiment.
Figure PCTCN2017090244-appb-000001
Figure PCTCN2017090244-appb-000001
Figure PCTCN2017090244-appb-000002
Figure PCTCN2017090244-appb-000002
S302、CN向AS发送INFO消息的响应200OK。S302. The CN sends a response 200 OK to the AS to send an INFO message.
S303、用户B在通话中按键,如按*;其中,按键号可以为*、#、0-9中的任意数字和符号的组合。S303. The user B presses a button during a call, such as pressing *; wherein the button number can be any combination of numbers and symbols in *, #, 0-9.
S304、用户B继续在通话中按键,如按7。S304. User B continues to press a button during a call, such as pressing 7.
S305、用户B继续在通话中按键,如按7。S305. User B continues to press a button during a call, such as pressing 7.
S306、CN接收到用户B的按键内容为*77,匹配到该按键内容为按键特征码*77,CN向AS发送INFO消息,INFO消息体中含有相应内容如*77。S306. The CN receives the content of the button of the user B as *77, and matches the content of the button to the button feature code *77. The CN sends an INFO message to the AS, and the INFO message body contains the corresponding content such as *77.
其中,在S306中,如果用户B输入的按键号为其他内容如123#、*78等不符合要求的按键号,则CN不会向AS发送INFO消息上报,即,在本实施例中,由CN来完成按键号和按键特征码的匹配和筛选。当然,在另一实施例中,CN可以不进行匹配和筛选,直接将用户B的按键码转换为INFO消息,发送给AS,有AS进行匹配和筛选。此时,步骤S301不再需要。In the S306, if the button number input by the user B is another key content such as 123#, *78, etc., the CN does not send an INFO message to the AS, that is, in this embodiment, The CN completes the matching and screening of the button number and the button feature code. Of course, in another embodiment, the CN may perform the matching and filtering, directly convert the user B's key code into an INFO message, and send it to the AS, and the AS performs matching and screening. At this time, step S301 is no longer needed.
其中,步骤S306中,CN发送的INFO消息内容如下,可以理解的是,该消息仅为举例说明,对本实施例没有任何限定。The content of the INFO message sent by the CN is as follows in the step S306. It is to be understood that the message is only an example, and is not limited in this embodiment.
Figure PCTCN2017090244-appb-000003
Figure PCTCN2017090244-appb-000003
S307、AS向CN发送INFO消息的响应200OK,若AS收到的INFO消息中的按键号与按键特征码匹配相同,则进行后续流程。S307: The AS sends a response 200 OK to the CN to the INFO message. If the button number in the INFO message received by the AS matches the key signature of the button, the subsequent process is performed.
参见图4,本实施例还提供另一种将按键信号转换为INFO信号的方法,其中,UE B理解为用户B的呼叫驻留发起终端,本方法包括:Referring to FIG. 4, the embodiment further provides another method for converting a button signal into an INFO signal, where the UE B is understood to be the call camp originating terminal of the user B, and the method includes:
S401、用户A与用户B通话中,用户B在通话中按键,如按*。S401. When user A and user B are in a call, user B presses a button during a call, such as pressing *.
其中,用户B是AS上的业务用户,可以是主叫也可以是被叫,用户B的按键号可以为*、#、0-9中的任意数字和符号的组合。The user B is a service user on the AS, and may be a calling party or a called party. The button number of the user B may be any combination of numbers and symbols in *, #, 0-9.
S402、CN将按键信号转为INFO消息发送给AS,其中INFO消息的消息体含有用户B的按键内容,*。S402. The CN sends the button signal to the INFO message and sends the message to the AS. The message body of the INFO message contains the content of the button of the user B, *.
其中,CN是IMS网络或NGN网络等核心网(Core Network,简称CN),在实际中,AS、MRS以及UE是接入或锚定到ISM网络或NGN网络中的。The CN is a Core Network (CN), such as an IMS network or an NGN network. In practice, the AS, the MRS, and the UE are connected or anchored to the ISM network or the NGN network.
步骤S402中的INFO消息如下,可以理解的是,该消息仅为举例说明,对本实施例没有任何限定。The INFO message in the step S402 is as follows. It can be understood that the message is only an example, and the present embodiment is not limited.
Figure PCTCN2017090244-appb-000004
Figure PCTCN2017090244-appb-000004
S403、AS向CN返回INFO消息的OK响应消息。S403. The AS returns an OK response message of the INFO message to the CN.
S404、用户B继续在通话中按键,如按7。S404. User B continues to press a button during a call, such as pressing 7.
S405、CN将按键信号转为INFO消息发送给AS,其中,INFO消息的消息体含有用户B的按键内容,7。S405. The CN sends the button signal to the INFO message and sends the message to the AS. The message body of the INFO message contains the content of the button of the user B, 7.
步骤S405中的INFO消息内容,可以参考步骤S402的消息内容示例,将其中的*内容替换为7即可。For the content of the INFO message in step S405, refer to the message content example of step S402, and replace the * content therein with 7.
S406、AS向CN返回INFO消息的OK响应。S406. The AS returns an OK response of the INFO message to the CN.
S407、用户B继续在通话中按键,如按7。S407. User B continues to press a button during a call, such as pressing 7.
S408、CN将按键信号转为INFO消息发送给AS,其中,INFO消息的消息体含有用 户B的按键内容,7。S408. The CN sends the button signal to an INFO message and sends the message to the AS, where the message body of the INFO message is included. User B's button content, 7.
步骤S408中的INFO消息内容,可以参考步骤S402的消息内容示例,将其中的*内容替换为7即可。For the content of the INFO message in step S408, refer to the message content example of step S402, and replace the * content therein with 7.
S409、AS向CN返回INFO消息的响应200OK,若AS根据INFO消息匹配到用户B的按键号与按键特征码*77相同,进入后续流程。S409: The AS returns a response 200 OK of the INFO message to the CN. If the AS matches the button number of the user B according to the INFO message and the button feature code *77, the process proceeds to the subsequent process.
其中,若S409中,AS识别到用户B输入的按键信号为其他内容如123#、*78等,匹配不到指定的按键特征码如*77,则忽略上报的相应INFO消息,除对该INFO消息回复OK响应外,不做其他处理。Wherein, in S409, the AS recognizes that the button signal input by the user B is other content such as 123#, *78, etc., and does not match the specified button feature code such as *77, then ignores the corresponding INFO message reported, except for the INFO The message is replied to the OK response and no further processing is done.
参见图5,本实施例还提出一种实现呼叫驻留的方法,包括:Referring to FIG. 5, the embodiment further provides a method for implementing call camping, including:
S501、用户A与用户B通话中,用户B在通话中按键,核心网将按键信号通过INFO消息上报给AS。S501. When user A and user B are in a call, user B presses a button during a call, and the core network reports the button signal to the AS through an INFO message.
其中,用户B可以是主叫也可以是被叫,按键信号可以理解为用户的按键号对应的DTFM信号。The user B can be the calling party or the called party, and the button signal can be understood as the DTFM signal corresponding to the button number of the user.
S502、AS向用户B的呼叫驻留发起终端返回INFO消息的响应200OK。S502. The AS returns a response 200 OK of the INFO message to the call re-initiation terminal of the user B.
S503、AS匹配到INFO消息中的按键号码为指定的业务特征码,如*77,AS欲对用户A播放呼叫保持提示音,于是AS向A发送REINVITE请求,携带MRS的SDP媒体信息。S503. The AS matches the button number in the INFO message to the specified service feature code. For example, *77, the AS wants to play the call hold tone to the user A, so the AS sends a REINVITE request to the A, and carries the SDP media information of the MRS.
其中,SDP媒体信息包括IP地址、端口号、媒体能力如音频、视频,编码格式等,下同。The SDP media information includes an IP address, a port number, and a media capability such as audio, video, and encoding format, and the like.
S504、用户A的呼叫保持终端向AS返回REINVITE请求的响应200OK,携带呼叫保持终端的SDP媒体信息。S504. The call holding terminal of user A returns a response 200 OK of the REINVITE request to the AS, and carries the SDP media information of the call holding terminal.
S505、AS向用户A的呼叫保持终端发送ACK确认消息,控制媒体播放器对呼叫保持终端放呼叫保持提示音。S505. The AS sends an ACK acknowledgement message to the call holding terminal of the user A, and controls the media player to put a call hold tone to the call holding terminal.
S506、AS欲对用户B的呼叫驻留发起终端放音收号,该音可为空音,于是AS向呼叫驻留发起终端发送REINVITE请求,携带MRS的SDP媒体信息。S506. The AS wants to initiate a call release of the call to the user B, and the tone may be a null tone. Then, the AS sends a REINVITE request to the call camp originating terminal, and carries the SDP media information of the MRS.
S507、用户B的呼叫驻留发起终端向AS返回REINVITE请求的响应200OK,携带呼叫驻留发起终端自身的SDP媒体信息。S507. The call camping initiation terminal of the user B returns a response 200 OK of the REINVITE request to the AS, and carries the SDP media information of the call resident originating terminal itself.
S508、AS向用户B的呼叫驻留发起终端发送ACK确认消息,对呼叫驻留发起终端放音收号,该音内容可为空音。S508. The AS sends an ACK acknowledgement message to the call camp originating terminal of the user B, and plays a tone to the call camp originating terminal, and the sound content may be a voice.
S509、用户B按键输入指定的驻留业务码ac1,AS对B放音告知此次分配的线路号后,AS释放B并记录此时的呼叫相关信息,对B发送BYE请求。S509. The user B enters the designated resident service code ac1. After the AS informs the B of the assigned line number, the AS releases B and records the call related information at this time, and sends a BYE request to B.
本实施例的呼叫相关信息包括分配的线路号以及呼叫驻留发起终端号码。The call related information of this embodiment includes the assigned line number and the call park originating terminal number.
S510、呼叫驻留发起终端返回BYE请求的响应200OK,B结束通话。S510. The call camping initiation terminal returns a response of the BYE request 200 OK, and B ends the call.
此时的状态为B被释放,A被保持听呼叫保持提示音,实现了驻留部分的功能。At this time, the state is released, and A is kept listening to the call hold tone, realizing the function of the resident part.
S511、用户C通过呼叫接入终端向AS发送INVITE呼叫请求消息,呼叫请求消息携 带的按键信号包括指定的呼叫拾起业务码ac2加用户B的号码,或ac2加用户B在被释放前得到的线路号LineId,呼叫请求消息还携带呼叫拾起终端自身的SDP媒体信息。S511. The user C sends an INVITE call request message to the AS through the call access terminal, and the call request message carries The button signal of the belt includes the designated call pick-up service code ac2 plus the number of the user B, or ac2 plus the line number LineId obtained by the user B before being released, and the call request message also carries the SDP media information of the call pick-up terminal itself.
S512、AS查询呼叫请求消息中的按键号匹配到记录过的呼叫相关信息,控制媒体服务器停止对A放呼叫保持提示音,并欲将呼叫保持终端与呼叫拾起终端关联,于是AS对呼叫保持终端发送REINVITE请求,携带呼叫拾起终端的SDP媒体信息,也就是步骤511中的SDP媒体信息。S512. The button number in the AS query call request message matches the recorded call related information, controls the media server to stop holding the call alert tone for the A, and wants to associate the call holding terminal with the call pickup terminal, so the AS keeps the call. The terminal sends a REINVITE request carrying the SDP media information of the call pickup terminal, that is, the SDP media information in step 511.
S513、呼叫保持终端向AS返回REINVITE的响应200OK,携带呼叫保持终端自身的SDP媒体信息。S513. The call holding terminal returns a response 200 OK of the REINVITE to the AS, and carries the SDP media information of the call holding terminal itself.
S514、AS向呼叫保持终端发送ACK确认消息。S514. The AS sends an ACK acknowledgement message to the call holding terminal.
S515、AS向呼叫拾起终端返回INVITE的响应200OK,携带呼叫保持终端的SDP媒体信息,也就是S513中的SDP媒体信息。S515. The AS returns a response 200 OK of the INVITE to the call picking terminal, and carries the SDP media information of the call holding terminal, that is, the SDP media information in S513.
S516、呼叫保持终端向AS发送ACK确认消息。呼叫保持终端和呼叫拾起终端完成媒体协商,进入通话状态,实现了接续部分的功能。S516. The call holding terminal sends an ACK acknowledgement message to the AS. The call holding terminal and the call pickup terminal complete the media negotiation, enter the call state, and realize the function of the connection part.
采用本实施例的实现呼叫驻留的方法,可以在现有的终端和网元设备的基础上实现呼叫驻留,终端可以将用户输入的按键号上报给AS,由AS根据输入的按键号与各业务的对应关系对业务涉及的终端进行控制,实现在通话中进行呼叫驻留。相对于相关技术中必须采用具有发送refer信号消息的终端或必须采用具有二路呼叫功能的终端,本实施例中利用现有的普通终端即可实现呼叫驻留,有利于扩展市面上在售或在使用的终端的功能,同时使得本实施例的方法的适应性更好,实用性更强,有利于提升用户体验。With the method of implementing the call residing in this embodiment, the call residing can be implemented on the basis of the existing terminal and the network element device, and the terminal can report the key number input by the user to the AS, and the AS according to the input key number and The corresponding relationship of each service controls the terminal involved in the service, and realizes call camping during the call. In the present embodiment, the terminal having the function of sending the refer signal must be used or the terminal having the two-way calling function must be used in the related art. In this embodiment, the existing ordinary terminal can be used to implement call camping, which is advantageous for expanding the market or for sale. The function of the terminal used at the same time makes the method of the embodiment more adaptable and practical, and is beneficial to improving the user experience.
实施例三:Embodiment 3:
参见图6,本实施例提供一种实现呼叫驻留的应用服务器6,包括:接收模块61和控制模块62;Referring to FIG. 6, the embodiment provides an application server 6 for implementing call residing, comprising: a receiving module 61 and a control module 62;
接收模块61,用于接收通话中的呼叫驻留发起终端上报的驻留触发消息,接收通话中的呼叫驻留发起终端上报的呼叫驻留消息,以及接收呼叫拾起终端发起的呼叫请求消息;驻留触发消息为根据呼叫驻留发起终端的触发按键信号转换处理后生成的消息;呼叫驻留消息为根据呼叫驻留发起终端的驻留按键信号转换处理后生成的消息;呼叫请求消息携带由呼叫拾起终端的拨号按键信号转换处理后生成的消息;The receiving module 61 is configured to receive a camping trigger message reported by the call camping initiating terminal in the call, receive a call camp message reported by the call camping initiating terminal, and receive a call request message initiated by the call picking terminal; The camping trigger message is a message generated after the trigger button signal conversion processing of the call camp originating terminal; the call camp message is a message generated according to the resident button signal conversion processing of the call camp originating terminal; the call request message carries Calling the message generated after the dial button signal conversion process of the pick up terminal;
控制模块62,用于当驻留触发消息携带预设的按键业务特征码时,与通话中的呼叫保持终端进行呼叫保持放音业务的媒体协商,控制媒体服务器对呼叫保持终端播放呼叫保持提示音;当呼叫驻留消息携带预设的驻留业务码时,记录当前通话的驻留接入信息,释放呼叫驻留发起终端;当呼叫请求消息与驻留接入信息匹配时,控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,接通呼叫拾起终端与呼叫保持终端的通话。The control module 62 is configured to: when the resident trigger message carries the preset button service feature code, perform media negotiation of the call hold and play service with the call holding terminal in the call, and control the media server to play the call hold tone to the call hold terminal. When the call camp message carries the preset camping service code, the resident call information of the current call is recorded, and the call camp originating terminal is released; when the call request message matches the resident access information, the control media server stops. The call holding terminal plays a call hold tone, and connects the call pickup terminal to the call hold terminal.
在本实施例中,呼叫驻留发起终端、呼叫保持终端、呼叫拾起终端属于用户终端(User Equipment,UE),是用户发起呼叫、接听呼叫以及做其他呼叫操作的装置,示例性的, UE可以是C网或G网手机、PSTN终端、IMS终端等终端设备,呼叫驻留发起终端可以是主叫终端,也可以是被叫终端,本实施例对此没有限定。In this embodiment, the call camping initiating terminal, the call holding terminal, and the call picking terminal belong to a user equipment (User Equipment, UE), which is a device for the user to initiate a call, answer the call, and perform other call operations, for example, The UE may be a terminal device such as a C network or a G network mobile phone, a PSTN terminal, or an IMS terminal. The call resident originating terminal may be a calling terminal or a called terminal, which is not limited in this embodiment.
本实施例的媒体服务器的作用是在呼叫驻留的过程中,为终端提供各种需要的语音资源,该媒体服务器属于媒体资源服务器(Media Resource Server,简称MRS),可以提供语音媒体能力,如在呼叫保持过程中给被保持方用户播放呼叫保持提示音等。其中,MRS与UE之间的信息传输为媒体流的传送,UE与MRS之间的媒体包的解码格式、收发端口、宽带传输速度等信息,需要根据UE与MRS之间的媒体协商确定。The function of the media server in this embodiment is to provide various required voice resources for the terminal in the process of the call park. The media server belongs to a media resource server (MRS) and can provide voice media capabilities, such as The call hold tone and the like are played to the held party user during the call hold process. The information transmission between the MRS and the UE is the transmission of the media stream, and the information such as the decoding format, the transceiver port, and the broadband transmission speed of the media packet between the UE and the MRS needs to be determined according to media negotiation between the UE and the MRS.
本实施例的应用服务器AS一般提供底层业务能力,如:呼叫控制,状态上报,话单生成等功能。The application server AS in this embodiment generally provides the underlying service capabilities, such as call control, status reporting, and bill generation.
一般,AS与MRS或UE之间为呼叫通话的媒体协商,AS与UE通过核心网使用SIP协议互通;AS与MRS之间通常使用SIP协议或MGCP协议,例如可决定于MRS支持的协议类型;而AS与MRS之间可以使用H.248等媒体协议。可以理解的是,AS、MRS与UE之间还可采用其他可利用的协议进行通信,不局限于上述列举的协议。Generally, the AS negotiates with the MRS or the UE for the media of the call, and the AS and the UE use the SIP protocol to communicate with each other through the core network; the SIP protocol or the MGCP protocol is usually used between the AS and the MRS, for example, the type of the protocol supported by the MRS; A media protocol such as H.248 can be used between AS and MRS. It can be understood that other available protocols can be used for communication between the AS, the MRS and the UE, and are not limited to the protocols listed above.
当AS与UE通过核心网使用SIP协议互通时,呼叫驻留发起终端、呼叫拾起终端的按键信号一般为DTMF信号,需要经过核心网的转换生成AS可识别的符合SIP协议的消息,一般为INFO消息。当然,除了INFO消息外,呼叫驻留发起终端、呼叫拾起终端的按键信号也可以转换为其他AS可识别的消息,甚至可以不通过核心网而采用其它的方式上报给AS,本实施例对此不作限定。When the AS and the UE communicate with each other through the core network using the SIP protocol, the key signals of the call-resident originating terminal and the call-pickup terminal are generally DTMF signals, and need to be converted by the core network to generate an AS-identifiable SIP-compliant message, generally INFO message. Of course, in addition to the INFO message, the button signal of the call-resident originating terminal and the call-carrying terminal can also be converted into a message identifiable by other ASs, and can even be reported to the AS in other manners without passing through the core network. This is not limited.
综上,接收模块61接收的驻留触发消息、呼叫驻留消息以及呼叫请求消息都是INFO消息,且是由核心网基于终端的触发按键信号、驻留按键信号和拨号按键信号分别转换后生成的INFO消息。In summary, the resident trigger message, the call camp message, and the call request message received by the receiving module 61 are all INFO messages, and are generated by the core network based on the terminal trigger button signal, the resident button signal, and the dial button signal respectively. INFO message.
其中,可以理解的是,触发按键信号、驻留按键信号和拨号按键信号都是根据用户输入的按键号转换而成DTMF信号。反应的是用户输入的对应的按键码。It can be understood that the trigger button signal, the resident button signal, and the dial button signal are all converted into DTMF signals according to the button number input by the user. The response is the corresponding key code entered by the user.
在本实施例中,当呼叫驻留发起终端上报驻留触发消息后,控制模块62根据该驻留触发消息,控制媒体服务器对呼叫保持终端播放呼叫保持提示音,提示用户当前处于呼叫状态,避免用户挂机。此时,用户可以在呼叫驻留发起终端上按键输入按键信号,确定呼叫驻留发起终端是恢复当前通话,还是彻底退出当前的通话。在本实施例中,按键信号对应的按键号包括但不限于*,#,0-9等号码的组合。In this embodiment, after the call camping initiation terminal reports the camping trigger message, the control module 62 controls the media server to play the call holding prompt tone to the call holding terminal according to the camping trigger message, prompting the user to be in the call state, and avoiding The user hangs up. At this time, the user can input a button signal on the call camping initiation terminal to determine whether the call camp originating terminal restores the current call or completely quits the current call. In this embodiment, the button numbers corresponding to the button signals include, but are not limited to, combinations of numbers such as *, #, 0-9.
一般而言,可以为不同的业务指定不同的业务码(对应于用户按键输入的按键号),业务码的长度和组成,可以任意设置,如,将*77设置为触发驻留业务对应的按键业务特征码;将*81设置为驻留业务码,用于触发AS释放呼叫驻留发起终端,将*83设置为呼叫拾起业务码,用于触发呼叫拾起业务,即实施例二中的接续业务。Generally, different service codes (corresponding to the key numbers input by the user keys) can be specified for different services, and the length and composition of the service codes can be arbitrarily set, for example, setting *77 as a button corresponding to the triggered resident service. The service signature; the *81 is set as the resident service code, and is used to trigger the AS to release the call-resident originating terminal, and the *83 is set as the call pick-up service code, which is used to trigger the call pick-up service, that is, in the second embodiment. Continue the business.
当用户B在与用户A的通话过程中,触发了按键,输入按键号*77,则触发了驻留业务。控制模块62控制媒体服务器为呼叫保持终端播放呼叫保持提示音,并且对呼叫驻留发起终端放音收号,此时,放音可以为静音或预先设置好的提示音。 When user B triggers a button during the conversation with user A, and enters button number *77, the resident service is triggered. The control module 62 controls the media server to play a call hold tone for the call holding terminal, and plays a call to the call camping terminal. At this time, the play may be a mute or a preset tone.
在本实施例中,控制模块62记录的驻留接入信息可以用来标识当前的通话,将该通话与其他通话区分开来。考虑到在某个通话中,通话双方的号码是唯一的,在本实施例中,控制模块62可以将呼叫保持终端号码和/或呼叫驻留发起终端号码作为标识呼叫保持终端与呼叫驻留发起终端的通话的驻留接入信息。此外,由于AS是控制当前通话的主要控制单元,全局掌控了当前的每一路通话,所以可以由AS为呼叫保持终端分配一个唯一标识其通话的标识信息,控制模块62将该标识信息记录为驻留接入信息。除了上述提到的呼叫保持终端号码和/或呼叫驻留发起终端号码以及AS分配的标识信息外,本实施例还可以利用其它能标识呼叫保持终端的通话的信息作为驻留接入信息。In this embodiment, the resident access information recorded by the control module 62 can be used to identify the current call, and distinguish the call from other calls. Considering that in a certain call, the number of the two parties is unique, in this embodiment, the control module 62 can use the call holding terminal number and/or the call park originating terminal number as the identity call holding terminal and the call camping initiation. Resident access information for the call of the terminal. In addition, since the AS is the main control unit for controlling the current call and globally controls each current call, the AS can assign the call holding terminal a identification information that uniquely identifies the call, and the control module 62 records the identification information as the resident. Leave access information. In addition to the call holding terminal number and/or the call camping initiating terminal number mentioned above and the identification information assigned by the AS, the embodiment may also use other information that can identify the call of the call holding terminal as the resident access information.
进一步地,本实施例的应用服务器还可以包括通知模块63,用于在控制模块释放呼叫驻留发起终端前,对呼叫驻留发起终端告知驻留接入信息,之后,呼叫驻留发起终端的用户可以将驻留接入信息通过口头告知、电话、邮件或短信等方式通知给呼叫拾起终端的用户。Further, the application server of this embodiment may further include a notification module 63, configured to notify the call camping initiating terminal of the camping access information, and then call the camping initiating terminal, before the control module releases the call camping initiating terminal. The user can notify the user of the call picking terminal by means of verbal notification, telephone, mail or short message.
或者,通知模块63用于当接收模块61在控制模块62释放呼叫驻留发起终端前,若还接收到呼叫驻留发起终端上报的呼叫拾起终端的号码时,根据呼叫拾起终端的号码对呼叫拾起终端告知驻留接入信息。Alternatively, the notification module 63 is configured to: when the receiving module 61 receives the number of the call picking terminal reported by the call camping initiating terminal before the control module 62 releases the call camping initiating terminal, according to the number of the call picking terminal The call pickup terminal informs the resident access information.
可以理解的是,在本实施例中,呼叫驻留发起终端在被释放之后,也可以通过发起呼叫请求消息再次接通与呼叫保持终端的通话,所以本实施例中,呼叫拾起终端可以是呼叫保持终端,也可以是其他的终端,本实施例对此没有限定。It can be understood that, in this embodiment, after the call re-initiation terminal is released, the call with the call holding terminal can be re-enabled by initiating the call request message. Therefore, in this embodiment, the call pickup terminal may be The call holding terminal may be other terminals, which is not limited in this embodiment.
在本实施例中,为了呼叫拾起终端准确地拾起通话,本实施例的驻留接入信息包括呼叫驻留发起终端号码和为驻留业务分配的线路号中的至少一个。可以理解的是,不同的驻留通话对应的线路号是不同的。In the present embodiment, the camping access information of the present embodiment includes at least one of a call camping originating terminal number and a line number assigned to the camping service in order to accurately pick up the call by the call pickup terminal. It can be understood that the line numbers corresponding to different parking calls are different.
当驻留接入信息只包括呼叫驻留发起终端号码时,控制模块62在释放呼叫驻留发起终端前,对呼叫驻留发起终端告知驻留接入信息的步骤可以省略,直接由呼叫驻留发起终端将其号码告知呼叫拾起终端即可。When the camping access information includes only the call camping originating terminal number, the control module 62 may notify the call camping initiating terminal that the camping access information may be omitted before releasing the call camping initiating terminal, directly by the call camping. The initiating terminal informs the call picking terminal of its number.
当驻留接入信息不同时,对应的呼叫拾起终端上报的呼叫请求也不同。当驻留接入信息包括驻留发起终端号码时,呼叫请求消息携带的按键信号包括呼叫拾起业务码加呼叫驻留发起终端号码;当驻留接入信息包括为驻留业务分配的线路号时,呼叫请求消息携带的按键信号包括呼叫拾起业务码加线路号;当驻留接入信息包括呼叫驻留发起终端号码和为驻留业务分配的线路号时,呼叫请求消息携带的按键信号包括呼叫拾起业务码加呼叫驻留发起终端号码,或呼叫拾起业务码加线路号。When the resident access information is different, the call request reported by the corresponding call pickup terminal is also different. When the camping access information includes the resident originating terminal number, the button signal carried by the call request message includes a call picking service code plus a call camping originating terminal number; when the camping access information includes a line number allocated for the camping service The button signal carried by the call request message includes a call picking service code plus a line number; when the camping access information includes a call camping originating terminal number and a line number allocated for the camping service, the button signal carried by the call request message Including the call pick-up service code plus the call-resident originating terminal number, or the call pick-up service code plus line number.
在本实施例中,当呼叫拾起终端的用户采用拨打拾起业务码加呼叫驻留发起终端号码的方式,拾起与呼叫保持终端的通话时,可以不需要得知线路号,即无需控制模块62向呼叫驻留发起终端或呼叫拾起终端告知线路号。此时,出于安全的考虑,需要一定的保护措施对呼叫拾起终端的接续进行安全性判断,避免其他人冒充接续或恶意接续。In this embodiment, when the user picking up the pick-up terminal uses the method of dialing the pick-up service code plus the call-resident originating terminal number to pick up the call with the call-holding terminal, the line number does not need to be known, that is, no control is needed. Module 62 informs the call park originating terminal or the call pick up terminal of the line number. At this time, for security reasons, certain protection measures are needed to make a security judgment on the connection of the call pickup terminal, so as to prevent others from posing as a connection or a malicious connection.
鉴于此,本实施例的应用服务器还包括安全验证模块64,用于当呼叫请求消息携带 的按键信号包括呼叫拾起业务码加呼叫驻留发起终端号码时,在接通呼叫拾起终端与呼叫保持终端的通话前,按照预设的验证方式对呼叫拾起终端进行呼叫拾起权限验证。若呼叫拾起终端具有呼叫拾起权限,才接通呼叫拾起终端与呼叫保持终端的通话。In view of this, the application server of this embodiment further includes a security verification module 64 for carrying the call request message. When the button signal includes the call pick-up service code plus the call-resident originating terminal number, before the call of the call pick-up terminal and the call-holding terminal is connected, the call pick-up terminal is authenticated by the call pick-up authority according to a preset verification manner. . If the call picking terminal has the call picking right, the call between the call picking terminal and the call holding terminal is turned on.
其中,安全验证模块64使用的预设的验证方式有很多,例如预先获取呼叫驻留发起终端的用户白名单,根据呼叫拾起终端的号码是否在用户白名单判断呼叫拾起终端是否具有呼叫拾起权限;例如,预先设置权限密码,在呼叫拾起终端发起呼叫请求消息后,播放输入权限密码的提示音,提示呼叫拾起终端的用户上报权限密码,根据上报的密码与预设的密码的匹配与否判断呼叫拾起终端是否具有呼叫拾起权限,用户可以通过按键或语音的方式上报权限密码。There are many preset verification methods used by the security verification module 64, for example, pre-acquiring the user white list of the call resident originating terminal, and determining whether the call pickup terminal has a call pickup according to whether the number of the call pickup terminal is in the user white list. For example, the privilege password is set in advance, and after the call picking terminal initiates the call request message, the prompt tone of the input privilege password is played, prompting the user of the call picking terminal to report the privilege password, according to the reported password and the preset password. Matching or not determines whether the call picking terminal has the call picking right, and the user can report the authority password by means of a button or voice.
当安全验证模块64的验证通过后,可以接通呼叫拾起终端和呼叫保持终端的通话。其中,接通呼叫拾起终端和呼叫保持终端的通话的过程可以参考实施例二的相关描述。After the verification of the security verification module 64 is passed, the call of the call pickup terminal and the call holding terminal can be connected. For the process of connecting the call pickup terminal and the call holding terminal, refer to the related description of the second embodiment.
参见图7,本实施例还提供一种实现呼叫驻留的系统,包括媒体服务器71和本实施例上述的应用服务器6;Referring to FIG. 7, the embodiment further provides a system for implementing call park, including a media server 71 and the application server 6 described above in this embodiment;
该应用服务器6与媒体服务器71进行驻留业务的媒体协商,媒体服务器用于根据应用服务器与驻留业务对应的终端进行的媒体协商,向驻留业务对应的终端发送媒体流。The application server 6 and the media server 71 perform media negotiation of the resident service, and the media server is configured to send the media stream to the terminal corresponding to the resident service according to the media negotiation performed by the application server and the terminal corresponding to the resident service.
采用本实施例的实现呼叫驻留的应用服务器,控制模块在接收模块收到驻留触发消息后,可以控制媒体服务器为呼叫保持终端播放保持提示音,避免用户挂机,当接收模块接收驻留触发消息后,控制模块释放呼叫驻留发起终端,记录驻留接入信息,当接收模块接收的呼叫请求消息中的按键号与驻留接入信息匹配时,控制模块接通呼叫保持终端与上报呼叫请求消息的呼叫拾起终端之间的通话,实现在通话过程中。本实施例的应用服务器通过上述的机制在现有的终端之间实现了呼叫驻留,相对于相关技术中,通话的终端必须是SIP高级终端或者具备二路呼叫功能,采用本实施例的应用服务器,无需对终端进行改进,即可实现呼叫驻留。具有更好的适应性,有利于扩展应用的广泛性,同时还节省了部署的成本,更具有实用性,有利于提升用户体验。After the receiving module receives the resident trigger message, the control module can control the media server to play the hold tone for the call holding terminal to prevent the user from hanging up, and the receiving module receives the resident trigger. After the message, the control module releases the call resident originating terminal, and records the resident access information. When the button number in the call request message received by the receiving module matches the resident access information, the control module connects the call holding terminal and the reported call. The call requesting the message picks up the call between the terminals and is implemented during the call. The application server of the embodiment implements the call residing between the existing terminals by using the foregoing mechanism. In the related art, the terminal of the call must be a SIP advanced terminal or a two-way call function, and the application of this embodiment is adopted. The server can implement call park without modifying the terminal. It has better adaptability, which is conducive to expanding the application's extensiveness. At the same time, it also saves the cost of deployment and is more practical, which is beneficial to enhance the user experience.
显然,本领域的技术人员应该明白,上述本公开的各模块或各步骤可以用通用的计算装置来实现,它们可以集中在单个的计算装置上,或者分布在多个计算装置所组成的网络上,可选地,它们可以用计算装置可执行的程序代码来实现,从而,可以将它们存储在存储介质(ROM/RAM、磁碟、光盘)中由计算装置来执行,并且在某些情况下,可以以不同于此处的顺序执行所示出或描述的步骤,或者将它们分别制作成各个集成电路模块,或者将它们中的多个模块或步骤制作成单个集成电路模块来实现。所以,本公开不限制于任何特定的硬件和软件结合。Obviously, those skilled in the art should understand that the above modules or steps of the present disclosure can be implemented by a general computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in a storage medium (ROM/RAM, diskette, optical disk) by a computing device, and in some cases The steps shown or described may be performed in an order different than that herein, or they may be separately fabricated into individual integrated circuit modules, or a plurality of the modules or steps may be implemented as a single integrated circuit module. Therefore, the present disclosure is not limited to any specific combination of hardware and software.
以上内容是结合具体的实施方式对本公开所作的进一步详细说明,不能认定本公开的具体实施只局限于这些说明。对于本公开所属技术领域的普通技术人员来说,在不脱离本公开构思的前提下,还可以做出若干简单推演或替换,都应当视为属于本公开的保护范围。 The above content is a further detailed description of the present disclosure in conjunction with the specific embodiments, and the specific implementation of the present disclosure is not limited to the description. It is to be understood by those skilled in the art that the present invention may be construed as being limited to the scope of the present disclosure.
工业实用性Industrial applicability
本公开实施例提供的实现呼叫驻留的方法,在接收呼叫驻留发起终端上报的驻留触发消息后,可以控制媒体服务器对呼叫保持终端播放呼叫保持提示音,提示用户不要挂机,此后,当通话中的呼叫驻留发起终端再次上报的呼叫驻留消息中携带预设的驻留业务码时,可以记录驻留接入信息,然后释放呼叫驻留发起终端,进行后续的接续过程:接收呼叫拾起终端发起的呼叫请求消息,在呼叫请求消息与驻留接入信息匹配时,控制媒体服务器停止对呼叫保持终端播放呼叫保持提示音,接通呼叫拾起终端与呼叫保持终端的通话。通过上述的机制,本公开实施例中的终端采用现有的普通终端即可实现呼叫驻留,因此有利于降低呼叫驻留对终端的需求,提高现有终端的利用率,降低实现呼叫驻留业务的成本,提升用户的体验感,更具有实用性。 The method for implementing call camping provided by the embodiment of the present disclosure can control the media server to play a call hold tone to the call holding terminal after receiving the camping trigger message reported by the call camping initiating terminal, prompting the user not to hang up, and thereafter, when When the call residing message reported by the initiating terminal in the call carries the preset resident service code, the resident access information may be recorded, and then the call camping initiating terminal is released, and the subsequent connection process is performed: receiving the call The call request message initiated by the terminal is picked up, and when the call request message matches the resident access information, the control media server stops playing the call hold tone to the call holding terminal, and connects the call pickup terminal to the call hold terminal. Through the above mechanism, the terminal in the embodiment of the present disclosure can implement call camping by using the existing common terminal, thereby reducing the demand for the call resident to the terminal, improving the utilization of the existing terminal, and reducing the call camping. The cost of the business enhances the user's experience and is more practical.

Claims (12)

  1. 一种实现呼叫驻留的方法,包括:A method of implementing call park, comprising:
    接收通话中的呼叫驻留发起终端上报的驻留触发消息;Receiving a call in the call to camp on the resident triggering message reported by the initiating terminal;
    当所述驻留触发消息携带预设的按键业务特征码时,与通话中的呼叫保持终端进行呼叫保持放音业务的媒体协商,控制媒体服务器对呼叫保持终端播放呼叫保持提示音;When the camping trigger message carries the preset button service feature code, the call holding terminal in the call performs media negotiation of the call hold and play service, and controls the media server to play the call hold prompt tone to the call holding terminal;
    接收通话中的呼叫驻留发起终端上报的呼叫驻留消息;Receiving a call in the call to camp on the call park message reported by the originating terminal;
    当所述呼叫驻留消息携带预设的驻留业务码时,记录当前通话的驻留接入信息,释放所述呼叫驻留发起终端;When the call camp message carries a preset resident service code, record the resident access information of the current call, and release the call resident originating terminal;
    接收呼叫拾起终端发起的呼叫请求消息,所述呼叫请求消息携带由所述呼叫拾起终端的拨号按键信号转换处理后生成的消息;Receiving a call request message initiated by the call picking up terminal, where the call request message carries a message generated by the dial button signal conversion process of the call picking terminal;
    当所述呼叫请求消息与所述驻留接入信息匹配时,控制媒体服务器停止对业务保持终端播放呼叫保持提示音,接通所述呼叫拾起终端与所述呼叫保持终端的通话。When the call request message matches the resident access information, the control media server stops playing the call hold tone to the service hold terminal, and connects the call pickup terminal to the call hold terminal.
  2. 如权利要求1所述的实现呼叫驻留的方法,其中,在释放所述呼叫驻留发起终端前,对所述呼叫驻留发起终端告知所述驻留接入信息;The method for implementing call camping according to claim 1, wherein the camp-resident initiating terminal is informed of the resident access information before releasing the call-resident originating terminal;
    或者,当释放所述呼叫驻留发起终端前,若还接收到所述呼叫驻留发起终端上报的所述呼叫拾起终端的号码,根据所述呼叫拾起终端的号码对所述呼叫拾起终端告知所述驻留接入信息。Or, if the number of the call picking terminal reported by the call camping initiating terminal is received before the call camping initiating terminal is released, picking up the call according to the number of the call picking terminal The terminal informs the resident access information.
  3. 如权利要求1或2所述的实现呼叫驻留的方法,其中,所述驻留接入信息包括呼叫驻留发起终端号码和为驻留业务分配的线路号中的至少一个;The method for implementing call camping according to claim 1 or 2, wherein said resident access information comprises at least one of a call park originating terminal number and a line number assigned for camped service;
    当所述驻留接入信息包括驻留发起终端号码时,所述呼叫请求消息携带的拨号按键信号包括呼叫拾起业务码加所述呼叫驻留发起终端号码;When the resident access information includes the resident originating terminal number, the dialing button signal carried by the call request message includes a call picking service code and the call camping originating terminal number;
    当所述驻留接入信息包括为驻留业务分配的线路号时,所述呼叫请求消息携带的拨号按键信号包括呼叫拾起业务码加所述线路号;When the resident access information includes a line number allocated for the resident service, the dialing button signal carried by the call request message includes a call picking service code plus the line number;
    当所述驻留接入信息包括呼叫驻留发起终端号码和为驻留业务分配的线路号时,所述呼叫请求消息携带的拨号按键信号包括呼叫拾起业务码加所述呼叫驻留发起终端号码,或呼叫拾起业务码加所述线路号。When the resident access information includes a call camping originating terminal number and a line number allocated for the camping service, the dialing button signal carried by the call request message includes a call picking service code and the call camping originating terminal. The number, or call pick up service code plus the line number.
  4. 如权利要求3所述的实现呼叫驻留的方法,其中,当所述呼叫请求消息携带的拨号按键信号包括所述呼叫拾起业务码加呼叫驻留发起终端号码时,在接通所述呼叫拾起终端与所述呼叫保持终端的通话前,还包括按照预设的验证方式对所述呼叫拾起终端进行呼叫拾起权限验证。The method for implementing call park according to claim 3, wherein said call is turned on when said dialing button signal carried by said call request message includes said call picking service code plus call park originating terminal number Before picking up the call between the terminal and the call holding terminal, the method further includes performing call picking authority verification on the call picking terminal according to a preset verification manner.
  5. 如权利要求1或2所述的实现呼叫驻留的方法,其中,所述的驻留触发消息、呼叫驻留消息和呼叫请求消息为会话初始协议信息消息,所述会话初始协议信息消息为核心网将触发按键信号、驻留按键信号和拨号按键信号转换后生成的消息。The method for implementing call camping according to claim 1 or 2, wherein said camping trigger message, call park message and call request message are session initial protocol information messages, and said session initial protocol information message is a core The network will trigger the message generated by the button signal, the resident button signal and the dial button signal.
  6. 根据权利要求5所述的实现呼叫驻留的方法,其中,当所述会话初始协议信息消 息为一次按键信号转换后生成的消息时,还包括:将各次按键信号转换的会话初始协议信息消息合并,对合并后的会话初始协议信息消息进行解析。A method of implementing call parking according to claim 5, wherein said session initial protocol information is eliminated The message is a message generated after the conversion of the key signal, and further includes: combining the session initial protocol information messages converted by the key signals, and parsing the merged session initial protocol information message.
  7. 一种实现呼叫驻留的应用服务器,包括:An application server that implements call parking, including:
    接收模块,设置为接收通话中的呼叫驻留发起终端上报的驻留触发消息,接收通话中的呼叫驻留发起终端上报的呼叫驻留消息,以及接收呼叫拾起终端发起的呼叫请求消息;所述呼叫请求消息携带由所述呼叫拾起终端的拨号按键信号转换处理后生成的消息;a receiving module, configured to receive a camping trigger message reported by the call camping initiating terminal in the call, receive a call camp message reported by the call initiating terminal in the call, and receive a call request message initiated by the call picking terminal; The call request message carries a message generated by the dial button signal conversion process of the call picking terminal;
    控制模块,设置为当所述驻留触发消息携带预设的按键业务特征码时,与通话中的呼叫保持终端进行呼叫保持放音业务的媒体协商,控制媒体服务器对呼叫保持终端播放呼叫保持提示音;当所述呼叫驻留消息携带预设的驻留业务码时,记录当前通话的驻留接入信息,释放所述呼叫驻留发起终端;当所述呼叫请求消息与所述驻留接入信息匹配时,控制媒体服务器停止对业务保持终端播放呼叫保持提示音,接通所述呼叫拾起终端与所述呼叫保持终端的通话。The control module is configured to: when the camping trigger message carries the preset button service feature code, perform media negotiation with the call holding terminal in the call to maintain the playback service, and control the media server to prompt the call holding terminal to play the call. When the call camp message carries a preset camping service code, recording the camping access information of the current call, releasing the call camping originating terminal; when the call request message is connected to the camping When the incoming information matches, the control media server stops playing the call hold tone for the service hold terminal, and connects the call pickup terminal to the call hold terminal.
  8. 如权利要求7所述的实现呼叫驻留的应用服务器,其中,还包括通知模块,设置为在所述控制模块释放所述呼叫驻留发起终端前,对所述呼叫驻留发起终端告知所述驻留接入信息;The application server for implementing call park according to claim 7, further comprising a notification module, configured to notify the call resident originating terminal of the call before the control module releases the call camp originating terminal Residing access information;
    或者,设置为当接收模块在控制模块释放所述呼叫驻留发起终端前,若还接收到所述呼叫驻留发起终端上报的所述呼叫拾起终端的号码时,根据所述呼叫拾起终端的号码对所述呼叫拾起终端告知所述驻留接入信息。Alternatively, if the receiving module receives the number of the call picking terminal reported by the call camping initiating terminal before receiving the call camping initiating terminal, the receiving module is configured to pick up the terminal according to the call. The number informs the call pickup terminal of the resident access information.
  9. 如权利要求7或8所述的实现呼叫驻留的应用服务器,其中,所述控制模块获取的所述驻留接入信息包括,呼叫驻留发起终端号码和为驻留业务分配的线路号中的至少一个;The call server-resident application server according to claim 7 or 8, wherein the resident access information acquired by the control module includes a call camp originating terminal number and a line number allocated for the resident service. At least one;
    当所述驻留接入信息包括驻留发起终端号码时,所述呼叫请求消息携带的拨号按键信号包括呼叫拾起业务码加所述呼叫驻留发起终端号码;When the resident access information includes the resident originating terminal number, the dialing button signal carried by the call request message includes a call picking service code and the call camping originating terminal number;
    当所述驻留接入信息包括为驻留业务分配的线路号时,所述呼叫请求消息携带的拨号按键信号包括呼叫拾起业务码加所述线路号;When the resident access information includes a line number allocated for the resident service, the dialing button signal carried by the call request message includes a call picking service code plus the line number;
    当所述驻留接入信息包括呼叫驻留发起终端号码和为驻留业务分配的线路号时,所述呼叫请求消息携带的拨号按键信号包括呼叫拾起业务码加所述呼叫驻留发起终端号码,或呼叫拾起业务码加所述线路号。When the resident access information includes a call camping originating terminal number and a line number allocated for the camping service, the dialing button signal carried by the call request message includes a call picking service code and the call camping originating terminal. The number, or call pick up service code plus the line number.
  10. 如权利要求9所述的实现呼叫驻留的应用服务器,其中,还包括安全验证模块,设置为当所述呼叫请求消息携带的拨号按键信号包括所述呼叫拾起业务码加呼叫驻留发起终端号码时,在控制模块接通所述呼叫拾起终端与所述呼叫保持终端的通话前,按照预设的验证方式对所述呼叫拾起终端进行呼叫拾起权限验证。The application server for implementing call park according to claim 9, further comprising a security verification module, configured to: when the call request message is carried, the dialing button signal comprises the call picking service code plus a call camping originating terminal In the case of the number, before the control module turns on the call between the call picking terminal and the call holding terminal, the call picking terminal performs call picking authority verification according to a preset verification manner.
  11. 一种实现呼叫驻留的系统,其中,包括:媒体服务器和如权利要求7-10所述的应用服务器;所述应用服务器与所述媒体服务器进行驻留业务的媒体协商,所述媒体服务器设置为根据所述应用服务器与驻留业务对应的终端进行的媒体协商,向驻留业务对应的 终端发送媒体流。A system for implementing call park, comprising: a media server and an application server according to claims 7-10; the application server and the media server perform media negotiation of a resident service, the media server setting Corresponding to the resident service according to the media negotiation performed by the application server and the terminal corresponding to the resident service The terminal sends a media stream.
  12. 一种存储介质,用于存储程序代码,所述程序代码用于执行权利要求1至6中任一项所述的实现呼叫驻留的方法。 A storage medium for storing program code for performing the method of implementing call parking according to any one of claims 1 to 6.
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