TWI621348B - A method for a telephone device to send a rejection response message before answering - Google Patents

A method for a telephone device to send a rejection response message before answering Download PDF

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Publication number
TWI621348B
TWI621348B TW105142876A TW105142876A TWI621348B TW I621348 B TWI621348 B TW I621348B TW 105142876 A TW105142876 A TW 105142876A TW 105142876 A TW105142876 A TW 105142876A TW I621348 B TWI621348 B TW I621348B
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TW
Taiwan
Prior art keywords
telephone
receiving
call
video
user
Prior art date
Application number
TW105142876A
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Chinese (zh)
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TW201824844A (en
Inventor
Yi Hsiu Lin
Tzu Chiang Chou
Pei Ling Ho
Chi Hung Lien
Shih Jung Hsu
Original Assignee
Chunghwa Telecom Co Ltd
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Application filed by Chunghwa Telecom Co Ltd filed Critical Chunghwa Telecom Co Ltd
Priority to TW105142876A priority Critical patent/TWI621348B/en
Application granted granted Critical
Publication of TWI621348B publication Critical patent/TWI621348B/en
Publication of TW201824844A publication Critical patent/TW201824844A/en

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Abstract

The present invention is a method for a telephone device to send a rejection response message before answering. When a called party telephone device of the called user receives a call request message from a calling telephone device through a communication network, if the called user is inconvenient Receiving a call, enabling the receiving telephone device to obtain the media address of the calling telephone device from the call request message before entering the call state, and transmitting a media address to the calling terminal telephone device of the media address Refused to respond to the information, in this way, in addition to the two parties will not generate telecommunications call charges, the receiving user can still properly inform the caller why the user is not convenient to answer.

Description

A method for a telephone device to send a rejection response message before answering

The invention relates to a telecommunication network communication technology, which can provide a technology for a telephone device to transmit response information immediately before answering and answering.

Nowadays, with the popularization of telephone communication technology, communication between people is no longer limited by distance. It is convenient to talk with other people through telephone devices. Further, the current telephone communication technology, even if When the receiving user is inconvenient to answer the call, the telephone answering machine that records the voice message can automatically connect the phone and play the voice message, so that the calling user can know the reason why the called user cannot answer the call. However, there are still some shortcomings to be improved in the above-mentioned seemingly convenient call behavior.

First of all, when the called user knows that there is an incoming call, he must choose to answer or reject the call within a certain period of time. If the call is expected to be an important call, but it is in a conference that cannot be suspended, the user of the callee will be struggling for the choice of answering. Because of answering and rejecting, it may cause certain impact or personal loss.

Furthermore, if the voice message is transmitted through the answering machine, the pre-recorded content cannot be flexibly adjusted in time, and because the current trigger mode of the answering machine technology, the phone must be connected to play the user's pre-recorded voice. The message causes the user on the call or even the user at both ends of the phone to bear the telecommunications call fee. use.

In addition, some of the recipients will set up a voice mailbox, so that the user can store the content to be communicated into a voice file, which can be heard when the user is available. However, this method is not only as described above, but also when the user's message is stored in the voice mailbox. The telecommunications call charges will be derived, and the calling user will not know why the receiving user is unable to answer the call.

Or, the receiving user can choose to inform the other party of the inconvenience of answering the text after the missed call, but it is not immediacy, and there is still a text message fee, so it is also an ideal coping style. .

It can be seen from the above description how to provide a response user who can respond to the call immediately and flexibly without incurring additional charges when the caller cannot answer the call, and becomes one of the problems that the telephone communication technology should solve.

The main object of the present invention is to provide a method for a telephone device to send a rejection response message before answering. A receiving terminal telephone device at one end of the communication network can receive a call request message from the calling telephone device at the other end of the communication network. The call request message further includes a data message having a media location of the calling terminal device; and before the phone device does not enter the call state, the callee phone device can transmit a reject response message to the media address. The user of the calling telephone device can make the instant, and without the burden of additional telecommunication calls, know the reason why the called user cannot answer.

In an embodiment of the present invention, the receiving end telephone device is provided with a user interface unit, and the method is applicable to the receiving user before the receiving end telephone device transmits the rejecting response information to the calling terminal telephone device. The user interface unit executes a reject command. At this time, the receiving end telephone device sends the reject response information according to the performed action of the called user.

In an embodiment of the present invention, the receiving end telephone device further includes an audio and video capture processing unit, and the method can provide the called user to enable the video capture processing when the user interface unit performs the reject command. The unit allows the receiving user to record a video file as the rejection response information according to the situation that cannot be answered at present.

In an embodiment of the present invention, the receiving end telephone device is further provided with a video data storage unit capable of storing a plurality of video and audio files, and the method enables the user of the receiving end to automatically take one of the calls when the user cannot answer the call. The video file forms the rejection response information, and is immediately sent to the calling user before entering the call state.

In an embodiment of the present invention, the user can perform a selection command through the user interface unit to select a video file that conforms to the situation that cannot be answered at the time, and form the rejection response information.

In an embodiment of the present invention, the method further receives a busy signal transmitted by the receiving telephone device after the receiving telephone device receives the rejection response information from the receiving terminal telephone device. The confirmation response is terminated and the call is not connected.

100‧‧‧Talking telephone device

200‧‧‧Communication network

300‧‧‧Speaker telephone device

310‧‧‧Terminal Logic Control Unit

320‧‧‧User interface unit

330‧‧‧Signal Control Unit

340‧‧‧Video Capture Processing Unit

350‧‧‧Multimedia signal processing unit

360‧‧‧Video data storage unit

S30~S34‧‧‧Step procedure

S40~S44‧‧‧Step procedure

S50~S56‧‧‧Step process

1 is a schematic diagram of a communication network system of the present invention; FIG. 2 is a schematic diagram of a module of a telephone receiver of the present invention; FIG. 3 is a flowchart of a method according to a first embodiment of the present invention; A method flow diagram of a second embodiment of the invention; Figure 5 is a flow chart of a method of the third embodiment of the present invention.

In order to enable the reviewing committee to have a better understanding and understanding of the features and functions of the present invention, the preferred embodiment and the detailed description will be followed by the following: a telephone device of the present invention is rejected before the response. The method for responding to the information is based on the SIP standard communication protocol of the NGN/IMS telecommunication communication core network. Referring to FIG. 1 , the communication network system architecture of the present invention needs to include at least one outgoing telephone device 100 and at least one receiving end. The telephone device 300, the calling telephone device 100, and the terminating telephone device 300 can be any communication terminal device applied to a telecommunication network, such as a local telephone, a 2/3/4G GSM mobile phone, and an NGN/IMS/IP- Each of the telephone devices 100 and 300 is connected to the communication network 200 of the NGN/IMS of the PLMN and the PSTN telecommunication network by the Trunk Gateway or the Media Gateway.

Referring to FIG. 2, the telephone receiver 300 of the present invention is provided with a terminal logic unit 310. The terminal logic unit 310 is electrically connected to a user interface unit 320 and a signal control unit 330. The terminal logic unit 310 is respectively connected. The user interface unit 320 is provided with a hardware for inputting instructions, such as a button, a touch screen, etc., and the signal control unit 330 processes the data. The data stream of the communication signal and the SIP communication protocol can support the rfc3261, rfc3550 and rfc6222 communication protocol standards, and perform SIP/SDP signal transmission, decoding and encoding and decoding.

In the flowchart of the first embodiment of the present invention, referring to FIG. 3, the steps in this embodiment include: Step S30: The receiving end telephone device 300 transmits the communication network. The path 200 receives a call request message (SIP) from the source device 100, and the call request message further includes a data message (SDP Invite); and step S31: before each of the telephone devices 100 and 300 is in a call state The signal control unit 330 of the receiving end telephone device 300 can obtain the media address of the calling terminal telephone device 100 from the data message of the call request, and trigger the incoming telephone device 300 to issue an incoming call prompt due to the incoming call ( For example, ringtone or vibration); step S32: when the user receives a reject command through the user interface unit 320, so that the receiving telephone device 300 receives the reject command; step S33: the called telephone device 300 will transmit a reject response message to the originating telephone device 100 according to the media address of the originating telephone device 100; and step S34: the receiving telephone device 300 will then transmit the signal through the signal control unit 330 again. The busy signal is sent to the originating telephone device 100.

In this way, if the user temporarily needs to do business immediately (such as during a meeting), if the phone cannot be talked for a long time, or if an important call is expected, but the call cannot be answered immediately, the user interface unit 320 can be pressed to answer the call. Pressing the button causes the receiving telephone device 300 to immediately return the response information such as "I have a temporary important meeting in progress, please call again later" to the outgoing telephone device 100. At this point, the user can immediately know that the reason the called user can't answer is because the meeting is in progress and the phone cannot be called.

Moreover, since the rejection response information is transmitted through the communication network 200 between the telephone devices 100 and 300, the called user and the calling user do not need to enter the call state, and no additional telecommunication call charges are generated. this In addition, after the receiving telephone device 300 transmits the reject response information, the busy signal will still be transmitted to the originating telephone device 100. Therefore, the calling user can confirm that the rejection response information has ended, and the call is not Turn on.

The second embodiment of the present invention is described. Referring to FIG. 2, the receiving end telephone device 300 of the present invention further includes a multimedia signal processing unit 350 and a video storage unit 360, and the multimedia signal processing unit 350 and the audio and video storage unit. The unit 360 is electrically connected to the terminal logic unit 310. The multimedia signal processing unit 350 can process the encoding and decoding of the video and audio, and the video storage unit 360 can store a plurality of video files.

For the flowchart of the second embodiment, referring to FIG. 4, the steps of this embodiment include: Step S40: The receiving end telephone device 300 receives the call request message from the calling device 100 through the communication network 200; Step S41 The receiving end telephone device 300 can obtain the media address of the calling terminal telephone device 100 from the call request before each of the telephone devices 100, 300 is in the call state; step S42: the receiving end telephone device 300 can be The video data storage unit 360 automatically extracts a video file (voice or video file) to form the rejection response information; and step S43: the recipient phone device 300 transmits the media address according to the media device of the calling terminal The multimedia signal processing unit 350 transmits the rejection response information to the originating telephone device 100; and in step S44, the receiving telephone device 300 transmits a busy signal to the originating telephone device 100.

As can be seen from the foregoing, if the user is unwilling to answer any call because of a bad mood, he does not want to answer the call by himself or the other party. Record the machine and generate telecom call charges. Through the video files preset in the video data storage unit 360, the audio files will be automatically transmitted without answering: "I am in a bad mood today, I don't want to pick up anyone's phone for the time being, please don't call again. Refuse to respond to the information and inform the other party of the reasons for not wanting to answer.

In the third embodiment of the present invention, referring to FIG. 2, the telephone receiver 300 of the present invention is further provided with a video capture processing unit 340 electrically connected to the terminal logic control unit 310, and the video capture processing is performed. The unit 340 can control a hardware such as a microphone or a photographing lens to perform sound and image capture.

For the flowchart of the third embodiment, referring to FIG. 5, the steps of this embodiment include: Step S50: The receiving end telephone device 300 receives the call request from the originating device 100 and includes the data message through the communication network 200. The message control unit 330 of the receiving end telephone device 300 can obtain the media address of the calling telephone device 100 from the data message, before the telephone device 100, 300 is in the call state. At the same time, the receiving end telephone device 300 is triggered by the incoming call to send an incoming call prompt; step S52: when the receiving user inputs the rejecting command through the user interface unit 320, so that the receiving end telephone device 300 receives the rejecting instruction; Step S53: The video capture processing unit 340 starts to trigger the microphone and the camera lens to capture the video and audio data until the reject command is released, and the captured video data is formed into a video file, and is stored in the video data storage unit 360. Step S54: according to the user interface through the user interface unit 320, inputting a selection instruction, selecting one of the video and audio files in the audio-visual data storage unit 360 to form the rejection response information; and step S55: the receiving-end telephone device 300 according to the media position of the calling-side telephone device 100 Addressing, by the multimedia signal processing unit 350, transmitting the rejection response information to the originating telephone device 100; and step S56: the receiving telephone device 300 will then transmit the busy signal through the signal control unit 330. To the originating telephone device 100.

According to the above, the receiving user can press the user interface unit 320 to press and hold the inconvenient answering button according to the current situation in which the user can not answer the call, and the button is issued by the button, and the microphone and the photographing lens are spoken. "I am urgently handling the official business, please call again later." After the user has finished speaking, release the inconvenient answer button and release (stop) the reject command, the video capture processing unit 340 is about to The video file is stored in the video data storage unit 360 for transmission to the calling user. In addition, the receiving user can still select the appropriate video file as the rejection response information through the selection instruction.

Therefore, the present invention can effectively solve the problem that the called user cannot respond to the caller immediately, flexibly, and without incurring additional charges in the case that the called user cannot answer the call, but the above is only the present invention. The preferred embodiments are not intended to limit the scope of the present invention, and the equivalents and modifications of the steps, systems, features and spirits described in the claims of the present invention should be included in the scope of the present invention. Inside.

Claims (3)

  1. A method for a telephone device to send a response to a response before responding, the method comprising: causing a receiving telephone device to receive a call request message from a calling telephone device through a communication network, wherein the call request message further includes a Data message; before the telephone device of the receiving end and the telephone device of the calling terminal do not enter the call state, the calling telephone device obtains the media address of the calling telephone device from the data message; when the telephone is located at the receiving end When the user interface unit of the device receives the reject command, one of the video capture processing units disposed in the receiving end telephone device starts to capture the video and audio data until the reject command is released, and the video data is released. Forming a video file to be stored in a video data storage unit provided in the telephone device of the receiving end, wherein the video file forms a rejection response information; and the receiving terminal device transmits the rejection response information according to the media address To the speaking telephone device.
  2. The method of claim 1, wherein the user interface unit can receive a selection command to select one of the video files in the video data storage unit. Before the method forms the reject response information, the method further includes: forming the reject response information according to one of the video files selected by the selection instruction.
  3. The method as claimed in claim 2, wherein the telephone device transmits a rejection response message to the calling terminal according to the media address, before the answering Device After that, the method further includes: the receiving end telephone device transmitting a busy signal to the calling telephone device.
TW105142876A 2016-12-23 2016-12-23 A method for a telephone device to send a rejection response message before answering TWI621348B (en)

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TW201824844A TW201824844A (en) 2018-07-01

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1753428A (en) * 2004-09-24 2006-03-29 上海环达计算机科技有限公司 Treatment device of incoming in mobile communication and its method
TW201618521A (en) * 2014-09-24 2016-05-16 鴻海精密工業股份有限公司 Method and system for answering incoming calls
CN105635495A (en) * 2015-12-31 2016-06-01 北京金山安全软件有限公司 Information display method and apparatus, and electronic equipment

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1753428A (en) * 2004-09-24 2006-03-29 上海环达计算机科技有限公司 Treatment device of incoming in mobile communication and its method
TW201618521A (en) * 2014-09-24 2016-05-16 鴻海精密工業股份有限公司 Method and system for answering incoming calls
CN105635495A (en) * 2015-12-31 2016-06-01 北京金山安全软件有限公司 Information display method and apparatus, and electronic equipment

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