WO2017212994A1

WO2017212994A1 - Store device, information processing method, and recording medium

Info

Publication number: WO2017212994A1
Application number: PCT/JP2017/020213
Authority: WO
Inventors: 畔▲柳▼　興次郎
Original assignee: 株式会社キーコネクションズ
Priority date: 2016-06-10
Filing date: 2017-05-31
Publication date: 2017-12-14
Also published as: JP2017220173A

Abstract

[Problem] To achieve a store device and the like, capable of notifying a user of progress of preparation of dishes ordered by the user. [Solution] A user can be notified of progress of preparation of dishes ordered by the user by a store device comprising: an order information reception unit for receiving, from a user terminal, order information containing ordered dish information relating to ordered dishes and a user terminal identifier for identifying the user terminal; an ordered dish preparation information output unit for outputting the ordered dish information contained in the order information; a progress information reception unit for receiving progress information, that is, information regarding progress of preparation of the ordered dishes and corresponding to the ordered dish information; and a progress information transmission unit for, upon receiving the progress information, transmitting the progress information to the user terminal which is identified by the user terminal identifier paired up with the ordered dish information corresponding to the progress information.

Description

Store apparatus, information processing method, and recording medium

The present invention relates to a store apparatus or the like that processes store information.

Conventionally, there has been an order information management device that can promptly inform the kitchen of useful information for initiating preparation in advance of cooking, thereby speeding up serving to customers (for example, Patent Document 1).

In addition, when the user orders food at the food court, there is a mechanism for notifying the user of the completion of cooking by sounding the buzzer of the handed device when cooking is completed.

Japanese Unexamined Patent Publication No. 2011-209911 (first page, FIG. 1 etc.)

However, in the prior art, in order for the user to know the completion of cooking, a special buzzer device is necessary, or the cooperation between the order and the device that informs the user is done manually. The link to the buzzer device was sometimes wrong.

In addition, in the prior art, the user does not know the progress of cooking of the ordered food, so if the waiting time is long, the user may be annoyed or feel uneasy about whether the order is transmitted to the store side. .

Furthermore, accounting processing was troublesome in the prior art.

Therefore, an object of the present invention is to realize a store apparatus or the like that can inform the user of the progress of cooking of the food ordered by the user.

Also, the present invention has an object of smoothly performing accounting processing.

The store apparatus according to the first aspect of the present invention includes an order information receiving unit that receives order information including ordered dish information related to ordered dishes and a user terminal identifier for identifying the user terminal from the user terminal, and the ordered dish included in the order information. An order dish information output unit that outputs information, a progress information reception unit that receives progress information that is information related to the progress of cooking of the ordered dish and is associated with the order dish information, and progress information is received In this case, the store apparatus includes a progress information transmitting unit that transmits the progress information to the user terminal identified by the user terminal identifier paired with the order dish information corresponding to the progress information.

With such a configuration, it is possible to inform the user of the progress of cooking the food ordered by the user. As a result, the annoyance and anxiety of the user who waits for the completion of cooking are reduced.

Further, in the store apparatus of the second invention, the order information receiving unit receives two or more order information, and the order dish information output unit has two or more pieces of order information with respect to the first invention. This is a store apparatus that outputs two or more pieces of ordered food information in an aligned manner.

With this configuration, the store side can accurately grasp the user's order.

Further, in the store apparatus of the third invention, in contrast to the second invention, the order information receiving unit receives order information from two or more user terminals corresponding to one table, and the order information receiving unit Using a price information acquisition unit that acquires price information indicating a price corresponding to each order dish information included in two or more received order information, and two or more price information acquired by the price information acquisition unit, The store apparatus further includes a price totaling unit that acquires total price information obtained by totaling prices and a total price information transmitting unit that transmits total price information.

With this configuration, accounting can be performed smoothly. More specifically, comprehensive price information corresponding to one table can be acquired and transmitted. For example, by sending the comprehensive price information to each of two or more user terminals corresponding to the one table, the accounting can be performed smartly.

Moreover, the store apparatus of this 4th invention is a price per person by dividing the total price information by the number of people and a person number acquisition unit for acquiring the number of people corresponding to one table with respect to the third invention. The store apparatus further includes a person price acquisition unit that acquires person price information and a person price information transmission unit that transmits the person price information.

With this configuration, accounting can be performed smoothly. More specifically, price information for each person obtained by dividing the total price information by the number of people can be acquired and transmitted. For example, by sending each person's price information to each of two or more user terminals, the accounting can be done smartly with a split account.

Moreover, the store apparatus of this 5th invention is a user terminal which identifies the menu information storage part in which the menu information which shows the menu of a dish is stored, and a user terminal with respect to any 1st-4th invention. When the user terminal identifier receiving unit that receives the identifier from the user terminal and the user terminal identifier receiving unit have not received the same user terminal identifier for a time longer than a predetermined time or longer than a predetermined time, the user The store apparatus further includes a menu information transmission unit that transmits menu information to the user terminal identified by the terminal identifier.

With this configuration, menu information can be downloaded to the user terminal of the user when the user enters the store. As a result, the user in the store can place an order on the user terminal based on the latest menu information. In addition, when the time during which the same user terminal identifier is not received is less than or equal to the predetermined time, the menu information is not downloaded, so that the communication amount can be suppressed.

Further, in the store device of the sixth invention, in contrast to the fifth invention, the user terminal identifier receiving unit receives the user terminal identifier paired with the table identifier for identifying the table, and the user terminal identifier receiving unit is a table. A table usage status information acquisition unit that acquires table usage status information indicating a status in which a table is used using one or more user terminal identifiers received in pairs with an identifier, and a table usage status that outputs table usage status information A store apparatus further comprising an information output unit.

With this configuration, the usage status for each table can be transmitted to the store.

Further, the store device of the seventh invention is information for reserving a table for any one of the first to sixth inventions, and reservation information having a table identifier for identifying the table and a date and time. Reservation information reception unit for receiving, reservation information storage unit for storing reservation information, reservation information storage unit for storing reservation information received by the reservation information reception unit in the reservation information storage unit, and stored in the reservation information storage unit The store apparatus further includes a reservation information output unit that outputs the reservation information.

With this configuration, reservations can be accepted for each table.

Further, in the store device of the eighth invention, in contrast to the seventh invention, the reservation information output unit also outputs a reservation identifier for identifying the reservation information received by the reservation information receiving unit, and the reservation information receiving unit After receiving the reservation information, a pre-order information receiving unit for receiving pre-order information having a reservation identifier for identifying the reservation information and order food information regarding the ordered food, and a pre-order information storage unit for storing the pre-order information A pre-order information storage unit that stores the pre-order information received by the pre-order information reception unit in the pre-order information storage unit, and the current time is acquired, and the acquired current time corresponds to the date and time of the reservation information In addition, the store apparatus further includes a pre-ordered dish information output unit that outputs the order-dish information included in the pre-order information stored in the pre-order information storage unit.

With this configuration, after a table is reserved, a pre-order for food can be received, and information about the pre-ordered food can be transmitted to the store at a timing corresponding to the reserved date and time. For example, by outputting the information at or before the reserved date and time, the store side can start cooking before the user visits the store, and the waiting time of the user is shortened.

According to the present invention, it is possible to inform the user of the progress of cooking the food ordered by the user.

Conceptual diagram of a restaurant system using the store apparatus in the embodiment Block diagram of the restaurant system The figure which shows a part of flowchart which demonstrates the operation example of the store apparatus The figure which shows the other part of the flowchart explaining the operation example of the store apparatus Flow chart for explaining an operation example of the user terminal The figure which shows a part of table management table stored in the storage part of the store apparatus The figure which shows the output example of the table use status information by the store apparatus The figure which shows the output example of the order dish information by the store apparatus The figure which shows the output example of the progress information by the same user terminal The figure which shows the output example of the comprehensive price information by the same user terminal, and individual price information External view of the computer system Internal configuration diagram of the computer system

Hereinafter, an embodiment of a store apparatus or the like capable of notifying the user of the progress of cooking of the food ordered by the user will be described with reference to the drawings. In addition, since the component which attached | subjected the same code | symbol in embodiment performs the same operation | movement, description may be abbreviate | omitted again.

FIG. 1 is a conceptual diagram of a restaurant system using the store apparatus 1 in the present embodiment. This restaurant system includes a store apparatus 1, one or two or more user terminals 2. The store apparatus 1 is a terminal used in a store, for example. However, the store apparatus 1 may be a server, for example. The server may be, for example, a store server, a server of a company having a plurality of stores, or a cloud server on the Internet. That is, the type of server does not matter. When the store apparatus 1 is a server, the restaurant system may further include one or more kitchen terminals 3. The user terminal 2 may be a terminal lent by a store. That is, it goes without saying that the owner of the user terminal 2 does not matter.

The store is a restaurant store such as a food court, restaurant, or pub. A restaurant shop usually has a kitchen and a hall. The kitchen is a cooking space (kitchen) for store staff to cook. The hall is an eating and drinking space for customers of the store to eat and drink. However, the store type does not matter. One or more user terminals 2 are terminals carried by one or more users. Each user is also a customer of the store and eats and drinks using the store.

The store apparatus 1 is an electronic device that can be operated by store staff, for example. The electronic device that can be operated by the staff of the store is, for example, a tablet terminal, a notebook type or a stationary type PC, but the type thereof is not limited. The user terminal 2 is usually an electronic device that can be carried and operated by the user. The electronic device that can be carried and operated by the user is, for example, a smartphone, a tablet terminal, a notebook PC, or the like, but the type thereof is not limited. The store apparatus 1 and one or more user terminals 2 (and one or more kitchen terminals 3) are communicably connected via a network such as a wireless LAN or the Internet. However, the store apparatus 1 and one or more user terminals 2 (and one or more kitchen terminals 3) may be connected by, for example, short-range wireless or wired, and the connection mode is not limited.

The hall usually has one or more tables (for example, table 1, table 2,..., Table n). Also, the hall preferably corresponds to one or more tables, and one or more access points (for example, access point AP1, access point AP2,..., Access) for one or more user terminals 2 to access the network. Point APn) is provided. Each of the one or more access points transmits an access point identifier (for example, “AP1”, “AP2”,... “APn”) that identifies the access point. The access point identifier is, for example, a MAC address, but may be any information that can identify the access point. The access point identifier is normally transmitted at a constant interval (for example, a cycle of 1 second), but may be transmitted irregularly or only once, and the transmission mode is not limited.

· One or more tables and one or more access points usually correspond one-to-one. For this reason, an access point identifier transmitted from one or more access points can be a table identifier for identifying a table corresponding to the access point. The table identifiers described below are usually access point identifiers. However, the correspondence between one or more tables and one or more access points may be many-to-one. In that case, for example, by providing one or more beacons corresponding to one or more tables, a beacon identifier transmitted from each beacon can be used as a table identifier. Alternatively, the table identifier may be, for example, a table ID (

numbers

1, 2,..., N, etc.) or any information that can identify the table.

Note that one or more access points (not shown) are also provided in the kitchen, and each of the one or more kitchen terminals 3 can be connected to a network via one access point in the store.

FIG. 2 is a block diagram of the restaurant system. The store apparatus 1 constituting the restaurant system includes a storage unit 11, an order information receiving unit 121, an order dish information output unit 122, a progress information receiving unit 123, a progress information transmitting unit 124, a price information acquiring unit 125, and a price counting unit 126. , General price information transmission unit 127, number of people acquisition unit 128, individual price acquisition unit 129, individual price information transmission unit 130, user terminal identifier reception unit 131, menu information transmission unit 132, table usage status information acquisition unit 133, table A usage status information output unit 134, a reservation information reception unit 135, a reservation information output unit 137, a pre-order information reception unit 138, a pre-order information storage unit 139, and a pre-order dish information output unit 140 are provided. The storage unit 11 includes a menu information storage unit 111, a reservation information storage unit 112, and a pre-order information storage unit 113. The user terminal 2 includes a terminal storage unit 21, a terminal reception unit 22, a terminal output unit 23, a terminal reception unit 24, and a terminal transmission unit 25.

The storage part 11 which comprises the shop apparatus 1 can store various information. The various information includes, for example, menu information, price information, reservation information, advance order information, order information, a set of table identifiers and one or more user terminal identifiers, which will be described later.

Menu information is stored in the menu information storage unit 111. Menu information is information indicating a menu of two or more dishes that can be provided in a store. The menu information is composed of, for example, a set of pairs of dish identifiers and dish information. A dish identifier is information (for example, ID etc.) which identifies a dish. The cooking information is information about cooking. The cooking information includes, for example, information such as cooking photos and prices. However, the data structure of the menu information does not matter. Moreover, the content of cooking information is not ask | required.

The reservation information storage unit 112 can store reservation information. Details of the reservation information will be described later.

The pre-order information storage unit 113 can store pre-order information. Details of the advance order information will be described later.

The order information receiving unit 121 receives order information from the user terminal 2. The order information is information relating to the order of dishes. The order information includes, for example, a user terminal identifier and order dish information. The order information includes, for example, a user terminal identifier and a dish identifier. The order information includes, for example, a user terminal identifier, a dish identifier, and a quantity. The user terminal identifier is an identifier that identifies the user terminal 2. The user terminal identifier is usually an IP address, a MAC address, or the like, but may be, for example, a mail address, a telephone number, or the like, and may be any type as long as it is information that can identify the user terminal 2. Ordered dish information is information about the ordered dish. The ordered dish information includes information such as a dish identifier and the number of orders. However, the order information may further include a table identifier. When the order number is 1, the order number “1” may be omitted, and the data structure is not limited. Moreover, the content of the order dish information does not matter.

The order information receiving unit 121 can receive two or more order information. For example, the order information receiving unit 121 receives order information from two or more user terminals 2 corresponding to one table. For example, the order information receiving unit 121 receives order information together with a table identifier of one table. The user terminal corresponding to one table is the user terminal 2 associated with the table identifier of one table. For example, the storage unit 11 stores a user terminal identifier for identifying the user terminal 2 and a table identifier in association with each other. Note that the user terminal identifier and the table identifier may be associated in any manner. The user terminal 2 may receive a table identifier from an apparatus installed on the table, or the user may input the table identifier to the user terminal 2. In such a case, a pair of a user terminal identifier and a table identifier is transmitted from the user terminal 2 to the store apparatus 1. Further, the user terminal 2 may receive a table identifier when the user enters the store.

Also, the order information receiving unit 121 may receive order information from two or more user terminals 2 existing in the vicinity of one table, for example. The vicinity of one table refers to a certain range around the one table. For example, the certain range is a range in which a table identifier transmitted from an access point corresponding to the one table can be received. When two or more table identifiers transmitted from two or more access points corresponding to two or more tables can be received, the fixed range usually includes a table identifier transmitted from an access point corresponding to the one table. This is the range that can be received at the maximum reception strength. However, the fixed range may be a range in which the distance from the one table is equal to or less than a threshold value, and may be any range as long as it is a range around the one table. The order information receiving unit 121 normally receives order information from two or more user terminals 2 existing in the vicinity of one table via an access point provided corresponding to the one table. The order information receiving unit 121 may accumulate the received order information, for example, in the storage unit 11. In such a case, the order information usually has an access point identifier for identifying an access point or a table identifier for identifying a table. Further, the access point identifier may be considered as a table identifier.

The order dish information output unit 122 outputs the order dish information included in the order information received by the order information reception unit 121. The output is usually output (display, sound output, etc.) to an output device such as a display or a speaker, but an external device (for example, a display installed in a kitchen, a staff terminal such as a tablet terminal carried by a staff, Transmission to a cash register terminal such as a POS placed at a cash register, printing with a printer, accumulation in a recording medium, or the like.

The order dish information output unit 122 can arrange and output two or more pieces of order food information included in each of the two or more pieces of order information received by the order information reception unit 121. Arrangement means arranging in a certain order. The fixed order is, for example, the order of reception, but may be any order. The alignment may include, for example, sorting by a table identifier, sorting by an attribute value of cooking or cooking method, and the like. The attribute value of cooking or cooking method is, for example, food, raw food, grilled food (bake), boiled food (boiled), drink, alcohol, non-alcohol and the like. The attribute value may be hierarchized. For example, for the higher attribute value “food”, there may be lower attribute values “raw”, “baked”, “boiled”, and the like. Further, for example, “raw” may be a middle attribute value, and lower attribute values “sashimi”, “salad”, and the like may be included. When classifying by attribute value, for example, a set of a pair of dish identifier and attribute value or a set of a pair of dish identifier, attribute value, and hierarchy is stored in the storage unit 11, for example. However, the alignment mode is not limited.

The progress information receiving unit 123 receives progress information. The progress information is information relating to the progress of cooking of the ordered food, and is information associated with the ordered food information. The progress information may be information indicating that cooking has been completed. In addition, it is preferable that the progress information also includes information indicating that cooking is in progress (hereinafter referred to as cooking information). The information during cooking includes information indicating that cooking is in progress, information indicating that cooking will be completed soon, information including time until cooking is completed, information indicating that cooking has been started, and the like. The progress information is, for example, “uncooked”, “cooking”, “soon to be completed”, “cooked”, or an identifier for identifying such information. Absent. Acceptance is, for example, acceptance of information input from an input device such as a touch panel or a microphone, reception of information transmitted via a network or a communication line, or reading from various recording media such as a disk or a semiconductor memory. It is a concept that includes receiving information.

The progress information receiving unit 123 is usually an input to the order dish information output by the order dish information output unit 122 or the pre-order dish information output unit 140, and the progress information input by the store staff (usually a cook) It is received via an input device such as a touch panel or a microphone. In the case of reception using the touch panel, the progress information reception unit 123 displays two or more progress information candidates such as “Done / Soon / Preparing” on the display in combination with the order dish information. Touching one of the candidates may be detected by a touch panel. In the case of reception by a microphone, the progress information reception unit 123 converts, for example, the utterance voice of the staff such as “Fried rice in Table 1 soon” or “Chu-Hi in Table 2 in preparation” into a voice signal by the microphone, You may recognize with a speech recognition function. However, the progress information receiving unit 123 may receive progress information from, for example, an external device (staff terminal or the like). The progress information reception unit 123 may receive progress information input from a kitchen terminal (not shown) installed in the kitchen from the kitchen terminal.

Progress information reception by the progress information reception unit 123 may be to automatically acquire progress information. In other words, the progress information receiving unit 123 acquires the progress information (for example, “cooking”, “soon to be completed”, etc.) after a predetermined time has elapsed after the order information receiving unit 121 receives the order information. May be. Further, in such a case, the progress information receiving unit 123 may acquire the progress information that has progressed after a lapse of different time according to the dish identifier included in the order information, or the dish identifier and the quantity. That is, it is preferable that the predetermined time for acquiring the progress information differs depending on the dish identifier included in the order information, or the dish identifier and the quantity. In this case, for example, one or more pieces of correspondence information between the dish identifier and time (for example, the time until progress information “soon to be completed” is acquired) are stored in the storage unit 11.

When the progress information is received, the progress information transmission unit 124 transmits the progress information to the user terminal 2 identified by the user terminal identifier paired with the order dish information corresponding to the progress information. In other words, the progress information for the order dish information received from the user terminal 2 by the order information receiving unit 121 is transmitted to the user terminal 2 by the progress information transmitting unit 124.

The price information acquisition unit 125 acquires price information. The price information is information indicating a price corresponding to each order dish information included in two or more pieces of order information received by the order information receiving unit 121. The price information includes, for example, a pair of dish identifier and price. In general, acquisition is a concept including, for example, reading from a recording medium, reception from an external device, derivation based on a predetermined algorithm (configuration of information, calculation of numerical values, and the like). The price information acquisition unit 125 normally acquires price information from the storage unit 11. However, for example, the price information acquisition unit 125 may receive the price information from an external device (such as a cash register terminal).

The price totaling unit 126 uses the two or more pieces of price information acquired by the price information acquiring unit 125 to acquire total price information obtained by totaling the prices in one table. The price totaling unit 126 calculates a total price obtained by totaling the prices of one table using two or more price information corresponding to the same table identifier included in each of the two or more order information received by the order information receiving unit 121. To do. And the price totaling part 126 comprises the comprehensive price information which has a table identifier and a comprehensive price, for example. The total price may be, for example, a total price obtained by adding two or more prices included in two or more price information corresponding to one table, or a total price after applying various discounts to the total price. Of course, any price may be used as long as it is a price acquired based on the aggregation of two or more pieces of price information corresponding to one table.

The price totaling unit 126 normally performs totaling in response to receiving the accounting instruction from the user terminal 2 and acquires the comprehensive price information. The accounting instruction is an instruction for the settlement (accounting) of the food and drink price at the table. However, the price totaling unit 126 performs the totalization, for example, the user terminals 2 that are equal to or higher than a certain ratio (for example, half, 60%, etc.) of the two or more user terminals 2 existing in the vicinity of the table. May be performed in response to having left the table, and the trigger for performing the aggregation is not limited. Note that the fact that the user terminal 2 has left the table is the same even if the elapsed time from the last reception of the pair of the user terminal identifier and the table identifier exceeds a certain time or exceeds a certain time. Detection is possible by not receiving the pair of the user terminal identifier and the table identifier again. The accounting instruction preferably has a table identifier.

The comprehensive price information transmission unit 127 transmits the comprehensive price information acquired by the price aggregation unit 126. The general price information is normally transmitted to each of the two or more user terminals 2 existing in the vicinity of the one table. For example, the total price information may be transmitted to an external device (staff terminal, cash register terminal, etc.) Does not matter.

The number acquisition unit 128 acquires the number of people corresponding to one table. The number of people corresponding to one table refers to information on the number of users in the vicinity of the one table, for example. The number of people corresponding to one table is, for example, the number of terminals detected via the access point corresponding to the one table. The number-of-persons acquisition unit 128 may count, for example, the number of user terminal identifiers received in pairs with an access point identifier for identifying the access point, which will be described later. The number-of-persons acquisition unit 128 is usually one terminal that is stored in the storage unit 11 as a result of the user terminal identifier receiving unit 131 (to be described later) accumulating the received table identifier and user terminal identifier pairs in the storage unit 11. The number of user terminal identifiers corresponding to the identifier is counted. The number acquisition unit 128 may receive information on the number of people from the user terminal 2. However, the number acquisition unit 128 may acquire the number of people using face recognition, for example, and the acquisition method is not limited.

The number acquisition unit 128 may receive the number of people corresponding to one table from the user terminal 2. In such a case, the number-of-people acquiring unit 128 usually receives the number of people in pairs with the table identifier.

Each person price acquisition unit 129 calculates the price of each person using the total price included in the total price information acquired by the price aggregation unit 126.

Each person price acquisition unit 129 may calculate the prices of two or more persons fairly, for example. That is, each person price acquisition unit 129 may calculate, for example, the price of vallicans. In this case, each person price acquisition unit 129 divides the total price included in the total price information acquired by the price totaling unit 126 by the number of persons acquired by the number of persons acquisition unit 128, and calculates the price per person. And each person price acquisition part 129 comprises each person price information which has a price per person and a table identifier. Each person price information includes, for example, a table identifier and a price per person. However, each person's price information may further have the number of people, and the data structure is not limited.

In addition, when receiving means (not shown) receives information about the amount paid by the user of each of the one or more user terminals 2 from one or more user terminals 2 as a pair with the table identifier, each price acquisition unit 129 is the same The amount information that is paired with the table identifier is added, the amount added is subtracted from the total price included in the total price information, and the remaining amount is calculated. For example, each person price acquisition unit 129 is the user terminal 2 that has not transmitted the remaining amount of information on the amount of money to be paid, and the number of user terminals 2 of the user terminal identifier that is paired with the same table identifier. You may divide and calculate the payment amount of the remaining person. For example, when the total price is 15,000 yen and the general manager pays 10,000 yen, it becomes possible for two members who are other participants to pay 2500 yen each.

Further, when receiving means (not shown) receives information on the amount paid by the user of each user terminal 2 from all user terminals 2 corresponding to the same table identifier, each person price acquisition unit 129 Even if the amount received from each user terminal 2 is added, it is detected that the total price information matches the total price, and the remaining cost is not necessary (for example, the balance “0”) is acquired. good.

Each person price information transmission unit 130 transmits each person price information acquired by each person price acquisition unit 129. Each person price information is usually transmitted to each of the two or more user terminals 2 existing in the vicinity of the one table, like the comprehensive price information. For example, each person price information may be transmitted to a staff terminal or a cash register terminal. The transmission destination does not matter.

Further, each person price information transmission unit 130 is a user terminal 2 that has not transmitted information on the amount of money that is paired with the same table identifier, and each person price information transmission unit 130 receives one or more user terminals 2 paired with the table identifier. Information on the remaining amount calculated by the price acquisition unit 129 or information on the amount acquired from the remaining amount may be transmitted.

Further, each person price information transmission unit 130 may transmit information indicating that the remaining cost is not necessary (for example, the balance “0”).

The user terminal identifier receiving unit 131 receives a user terminal identifier from the user terminal 2. The user terminal identifier receiving unit 131 preferably receives a user terminal identifier paired with a table identifier that identifies one table. As described above, the table identifier for identifying one table is usually the identifier of the access point corresponding to the one table. The user terminal identifier receiving unit 131 accumulates the pair of the received table identifier and the user terminal identifier in the storage unit 11 when, for example, the reception frequency or the number of receptions of the pair is equal to or more than a threshold or exceeds the threshold. The reception frequency refers to the number of receptions per unit time of the pair. For example, each time the user terminal identifier receiving unit 131 receives the one pair, the user terminal identifier receiving unit 131 accumulates a reception time, which is a time when the one pair is received, in the storage unit 11. The threshold may be a value determined in advance based on a transmission cycle in which the user terminal 2 transmits a pair of a table identifier and a user terminal identifier. For example, the threshold value when the transmission cycle is once per second is a value such as 7 times per 10 seconds, but a specific value is not limited. The user terminal identifier receiving unit 131 uses one or more reception times and threshold values stored in the storage unit 11 to determine whether or not the reception frequency of the pair is equal to or more than the threshold value or exceeds the threshold value. This eliminates the accumulation in the storage unit 11 of a pair of a table identifier and a user terminal identifier corresponding to a user who has just passed by the table. Correspondence information indicating the correspondence between one or more user terminals 2 and one or more tables is configured by a set of pairs of table identifiers and user terminal identifiers stored in the storage unit 11.

The menu information transmission unit 132 transmits the menu information stored in the menu information storage unit 111 to the user terminal 2. The menu information transmitting unit 132 preferably uses the user terminal identifier when the user terminal identifier receiving unit 131 has not received the same user terminal identifier for a time longer than a predetermined time or longer than a predetermined time. Menu information is transmitted to the user terminal 2 to be identified. The predetermined time is a threshold for determining whether to transmit menu information. The predetermined time is, for example, 3 hours, 1 day, 1 week, etc., but the length is not limited. As a result, the time when the same user terminal identifier is not received is less than the predetermined time or the following time (for example, when entering the store after going out of the store in the bathroom etc.) Since menu information is not downloaded, the amount of communication can be suppressed.

When a receiving unit (not shown) receives an instruction from the user (menu information transmission instruction) from the user terminal 2, the menu information transmission unit 132 sends the menu information stored in the menu information storage unit 111 to the user terminal 2. You may send it.

The table usage status information acquisition unit 133 acquires table usage status information. The table usage status information is information indicating a status in which one or more tables are used. The table usage status information includes, for example, a table identifier and the number of seated people. The number of seated people means the number of users who have already entered the store and are seated at the table. The seated number of people may be, for example, the number of user terminals 2 existing in the vicinity of the table. The table usage status information of the vacant table is, for example, “empty”. The table usage status information may further include difference information regarding the difference between the reserved number and the number of seated persons instead of or in addition to the number of seated persons. The number of reservations is the number of reservation information received by the reservation information receiving unit 135 described later. The difference information is, for example, “two more people”, “sitting complete”, or the like. However, the data structure of the table usage status information does not matter.

The table usage status information acquisition unit 133 normally uses one or more user terminal identifiers received in pairs with the table identifiers by the user terminal identifier reception unit 131, and uses the table usage status information corresponding to the table identified by the table identifier. To get. The table usage status information acquisition unit 133 may acquire the table usage status information based on, for example, the correspondence information (a set of pairs of table identifiers and user terminal identifiers) stored in the storage unit 11. . The table usage status information acquisition unit 133 may acquire (calculate) the number of seated persons, for example, by counting the number of user terminal identifiers received by the user terminal identifier reception unit 131 in pairs with the table identifier. Further, the table usage status information acquisition unit 133 may acquire (calculate) the difference information by subtracting the reserved number from the seated number, for example.

The table usage status information output unit 134 outputs the table usage status information acquired by the table usage status information acquisition unit 133. The table usage status information output unit 134 normally outputs the table usage status information via an output device such as a display or a speaker, but may transmit it to an external device (staff terminal or the like), for example. The table usage status information may be printed by a printer or stored in a recording medium, and the output mode is not limited.

The reservation information receiving unit 135 receives reservation information. The reservation information is information for making a reservation for a store, and in particular means information for making a reservation for a table in the store. The reservation information preferably includes a table identifier, a user terminal identifier, a date and time, and the number of people. However, the reservation information may not have the user terminal identifier and the number of people, and the data structure thereof does not matter. The reservation information receiving unit 135 may receive the reservation information via an input device, for example, or may receive it from the user terminal 2. The date and time may be information indicating a start time or information indicating a time zone (information indicating a start time and an end time).

The reservation information storage unit 136 stores the reservation information received by the reservation information reception unit 135 in the reservation information storage unit 112.

The reservation information output unit 137 outputs the reservation information received by the reservation information receiving unit 135. The reservation information output unit 137 normally outputs the reservation information stored in the reservation information storage unit 112. The reservation information output unit 137 preferably acquires the current time, and outputs the reservation information when the acquired current time corresponds to the date and time that the reservation information stored in the reservation information storage unit 112 has. The current time can be acquired from, for example, an MPU built-in clock or an NTP server. However, the reservation information output unit 137 may output the reservation information in response to the reception of the reservation information by the reservation information reception unit 135, and the reservation information output unit 137 receives the reservation information output instruction by a receiving unit (not shown). Information may be output. In other words, the output timing of the reservation information does not matter.

Also, the reservation information output unit 137 also outputs a reservation identifier for identifying the reservation information received by the reservation information receiving unit 135. The reservation identifier is, for example, a reservation number, but may be anything as long as it can identify the reservation information. The reservation information output unit 137 normally transmits a reservation identifier for identifying the reservation information received by the reservation information reception unit 135 to the user terminal 2 identified by the user terminal identifier included in the reservation information. However, the reservation information output unit 137 may output the reservation identifier via, for example, a reservation page accessed by the user terminal 2, and the output mode is not limited.

The pre-order information receiving unit 138 receives pre-order information after the reservation information receiving unit 135 receives reservation information. The pre-order information is information for ordering food in advance (for example, at the time of reservation, the previous day, or one hour before the reserved date and time, after making a reservation and before entering the store). The pre-order information includes, for example, a reservation identifier for identifying reservation information and an order food identifier for food ordered in advance. However, the data structure of the advance order information does not matter.

The pre-order information storage unit 139 stores the pre-order information received by the pre-order information reception unit 138 in the pre-order information storage unit 113.

The pre-ordered dish information output unit 140 outputs the ordered dish information included in the pre-order information received by the pre-order information receiving unit 138. The pre-ordered dish information output unit 140 normally outputs the ordered dish information included in the pre-order information stored in the pre-order information storage unit 113. The pre-ordered dish information output unit 140 preferably acquires the current time, and when the acquired current time corresponds to the date and time of the reservation information stored in the reservation information storage unit 112, the pre-order information storage unit 113 is pre-order information stored in 113, and the order-dish information included in the pre-order-dish information corresponding to the reservation information is output. The correspondence is, for example, coincidence with the date and time, or a certain time before the date and time (1 hour before, 15 minutes before, etc.). However, the pre-ordered dish information output unit 140 may output the pre-order information according to the reception of the pre-order information by the pre-order information receiving unit 138, for example, and the output timing of the pre-order information does not matter. The pre-ordered dish information output unit 140 usually outputs the ordered dish information via an output device such as a display, but may be transmitted to an external device (kitchen kitchen terminal, staff terminal, etc.), for example. The order dish information may be printed by a printer or stored in a recording medium, and the output mode is not limited.

The terminal storage unit 21 constituting one or more user terminals 2 can store various types of information. The various types of information include, for example, the above-described table identifier, user terminal identifier, menu information, and the like. The terminal storage unit 21 normally stores one or more table identifiers for identifying one or more tables in the store, a user terminal identifier for identifying the user terminal 2, and the like.

The terminal reception unit 22 receives various types of information. The various information includes, for example, the above-described reservation information, advance order information, order information, accounting instruction, menu output instruction to be described later, menu information transmission instruction for prompting to transmit menu information, information on the amount of money borne by the user, A table identifier, information on the number of people corresponding to one table, and the like. The menu output instruction is an instruction for outputting the menu information received from the store apparatus 1.

The terminal output unit 23 outputs various information. The various information is, for example, the above-described progress information, comprehensive price information, and individual price information.

The terminal receiving unit 24 receives various types of information. The various types of information include, for example, the above-described table identifier, menu information, progress information, comprehensive price information, and individual price information.

The terminal transmission unit 25 transmits various types of information. The various information includes, for example, the above-described reservation information, advance order information, a pair of table identifier and user terminal identifier, order information, a pair of table identifier and accounting instruction, and menu information transmission that prompts to transmit menu information. An instruction, information on the amount of money paid by the user, a table identifier, information on the number of people corresponding to one table, and the like.

The storage unit 11, the menu information storage unit 111, and the terminal storage unit 21 are preferably non-volatile recording media, for example, but can also be realized by volatile recording media.

It does not matter how information such as menu information is stored in the storage unit 11 or the like. For example, information may be stored in the storage unit 11 or the like via a recording medium, information transmitted via a communication line or the like may be stored in the storage unit 11 or the like, Alternatively, information input via the input device may be stored in the storage unit 11 or the like. The input device may be anything such as a keyboard, a mouse, a touch panel, and a microphone.

Price information acquisition unit 125, price tabulation unit 126, number of people acquisition unit 128, individual price acquisition unit 129, table usage status information acquisition unit 133, table usage status information output unit 134, reservation information reception unit 135, reservation information storage unit 136 , And the pre-order information storage unit 139 can usually be realized by an MPU, a memory, or the like. The processing procedure of the order information receiving unit 121 and the like is usually realized by software, and the software is recorded on a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

The progress information reception unit 123, the reservation information reception unit 135, the advance order information reception unit 138, and the terminal reception unit 22 may or may not include an input device. The reception function of the progress information reception unit 123 or the like can be realized by the driver software of the input device or by the input device and the driver software. When a microphone is used as an input device, the progress information receiving unit 123 and the like need to have a voice recognition function. The progress information receiving unit 123, the reservation information receiving unit 135, and the advance order information receiving unit 138 may be realized by a wired or wireless communication unit.

The order dish information output unit 122, the table usage status information output unit 134, the reservation information output unit 137, the pre-ordered dish information output unit 140, and the terminal output unit 23 are included even if they are considered to include output devices such as a display and a speaker. You may think that there is no. The output function of the order dish information output unit 122 or the like can be realized by the driver software of the output device or by the output device and the driver software. The order dish information output unit 122, the table usage status information output unit 134, the reservation information output unit 137, and the pre-order dish information output unit 140 may be realized by a wired or wireless communication unit or the like.

The receiving functions of the order information receiving unit 121, the user terminal identifier receiving unit 131, and the terminal receiving unit 24 are usually realized by wired or wireless communication means, but may be realized by means of receiving a broadcast.

The transmission functions of the progress information transmission unit 124, the total price information transmission unit 127, the individual price information transmission unit 130, the menu information transmission unit 132, and the terminal transmission unit 25 are usually realized by wired or wireless communication means. It may be realized by broadcasting means.

Next, the operation of the restaurant system will be described using the flowcharts of FIGS. However, the description overlapping with the detailed operation description of each part described above may be omitted or simplified.

3 and 4 are flowcharts for explaining an operation example of the store apparatus 1.

(Step S301) The reservation information receiving unit 135 determines whether reservation information has been received (whether it has been received from the user terminal 2). If it is determined that reservation information has been received (received from the user terminal 2), the process proceeds to step S302. If it is determined that reservation information has not been received (received from the user terminal 2), the process proceeds to step S304.

(Step S302) The reservation information storage unit 136 stores the reservation information received by the reservation information reception unit 135 in the reservation information storage unit 112.

(Step S303) The reservation information output unit 137 transmits a reservation identifier for identifying the reservation information received by the reservation information reception unit 135 to the user terminal 2 identified by the user terminal identifier included in the reservation information. The reservation information output unit 137 may output the reservation information received by the reservation information reception unit 135 via an output device such as a display at this timing, for example. Then, it returns to step S301.

(Step S304) The pre-order information receiving unit 138 determines whether pre-order information corresponding to the reservation information has been received (whether it has been received from the user terminal 2). When it is determined that the reservation information receiving unit 135 has received the pre-order information corresponding to the reservation information (received from the user terminal 2), the process proceeds to step S305 and is not received (not received from the user terminal 2). If it is determined, the process proceeds to step S306.

(Step S 305) The pre-order information storage unit 139 stores the pre-order information received by the pre-order information receiving unit 138 in the pre-order information storage unit 113. Then, it returns to step S301.

(Step S306) The user terminal identifier receiving unit 131 determines whether or not a pair of a table identifier and a user terminal identifier has been received. If it is determined that a pair of a table identifier and a user terminal identifier has been received, the process proceeds to step S307. If it is determined that a pair has not been received, the process proceeds to step S313.

(Step S307) The menu information transmitting unit 132 has not received the same user terminal identifier as the user terminal identifier for a time longer than the predetermined time or longer than the predetermined time by the user terminal identifier receiving unit 131. It is determined whether or not. If it is determined that the user terminal identifier receiving unit 131 has not received the same user terminal identifier as the user terminal identifier for a time longer than the predetermined time or longer than the predetermined time, the process proceeds to step S308. If it is determined that the time during which the same user terminal identifier as the user terminal identifier is not received is less than or equal to the predetermined time, the process proceeds to step S309.

(Step S308) The menu information transmission unit 132 transmits the menu information stored in the menu information storage unit 111 to the user terminal 2 identified by the user terminal identifier. Then, it returns to step S301.

(Step S309) The user terminal identifier reception unit 131 determines whether or not the reception frequency of the received pair of the table identifier and the user terminal identifier is equal to or higher than the threshold or exceeds the threshold. If it is determined that the reception frequency of the pair is greater than or equal to the threshold value or exceeds the threshold value, the process proceeds to step S310. If it is determined that the reception frequency is not exceeded, the process returns to step S301.

(Step S310) The user terminal identifier receiving unit 131 accumulates the received table identifier and user terminal identifier pairs in the storage unit 11, for example.

(Step S311) The table usage status information acquisition unit 133 uses one or more user terminal identifiers received by the user terminal identifier reception unit 131 in pairs with the table identifier, and uses the table corresponding to the table identified by the table identifier. Get status information.

(Step S312) The table usage status information output unit 134 outputs the table usage status information acquired by the table usage status information acquisition unit 133 via an output device such as a display, for example. Then, it returns to step S301.

(Step S313) The pre-ordered dish information output unit 140 determines whether the reservation information corresponding to the table identifier is stored in the storage unit 11. If it is determined that the advance order information is stored in the storage unit 11, the process proceeds to step S314. If it is determined that the advance order information is not stored, the process proceeds to step S319.

(Step S314) The pre-ordered dish information output unit 140 acquires the current time from, for example, a built-in clock of the MPU.

(Step S315) The pre-ordered dish information output unit 140 determines whether or not the acquired current time corresponds to the date and time of the reservation information. If it is determined that the current time corresponds to the date and time, the process proceeds to step S316. If it is determined that the current time does not correspond, the process returns to step S301.

(Step S316) The reservation information output unit 137 is reservation information stored in the reservation information storage unit 112, and outputs the reservation information corresponding to the table identifier via an output device such as a display.

(Step S317) The pre-ordered dish information output unit 140 determines whether pre-order information corresponding to the reservation information is stored in the storage unit 11. If it is determined that the pre-order information corresponding to the reservation information is stored in the storage unit 11, the process proceeds to step S318, and if it is determined that it is not stored, the process returns to step S301.

(Step S318) The pre-ordered dish information output unit 140 outputs the ordered dish information included in the pre-ordered information via, for example, an output device such as a display. Then, it returns to step S301.

(Step S319) The order information receiving unit 121 determines whether or not the order information is received from the user terminal 2. If it is determined that the order information has been received from the user terminal 2, the process proceeds to step S320. If it is determined that the order information has not been received, the process proceeds to step S321.

(Step S320) The order dish information output unit 122 outputs the order dish information included in the order information received by the order information reception unit 121 via an output device such as a display. Then, it returns to step S301.

(Step S321) The progress information receiving unit 123 determines whether or not the progress information for the ordered dish information output by the ordered dish information output unit 122 or the pre-ordered dish information output unit 140 has been received. For example, when the staff inputs progress information to the order dish information displayed on the display via an input device such as a touch panel, the progress information receiving unit 123 determines that the progress information has been received. If it is determined that the progress information for the output ordered dish information has been received, the process proceeds to step S322. If it is determined that the progress information has not been received, the process proceeds to step S323.

(Step S322) The progress information transmitting unit 124 transmits the progress information to the user terminal 2 identified by the user terminal identifier paired with the order dish information corresponding to the progress information. Then, it returns to step S301.

(Step S323) The price counting unit 126 determines whether or not a pair of a table identifier for identifying the table and an accounting instruction has been received. If it is determined that the pair of the table identifier and the accounting instruction has been received, the process proceeds to step S324. If it is determined that the pair has not been received, the process returns to step S301.

(Step S324) The price information acquisition unit 125 acquires price information indicating a price corresponding to each order dish information included in two or more pieces of order information corresponding to the table identifier from the storage unit 11, for example.

(Step S325) The price totaling unit 126 uses the two or more pieces of price information acquired by the price information acquisition unit 125 to total the total price of the table (for example, a total price obtained by summing two or more prices). And the comprehensive price information including the total price is obtained.

(Step S326) The total price information transmitting unit 127 transmits the total price information acquired by the price totaling unit 126 to, for example, two or more user terminals 2 corresponding to the table.

(Step S327) The number-of-people acquisition unit 128 acquires the number of people corresponding to the table. For example, the number-of-persons acquisition unit 128 may count the number of user terminal identifiers received by the user terminal identifier reception unit 131 in pairs with the table identifier that identifies the table.

(Step S328) Each person price acquisition unit 129 acquires each person price information. Each person price acquisition unit 129 divides, for example, the total price included in the total price information acquired by the price totaling unit 126 by the number of persons acquired by the number of persons acquisition unit 128, and the individual price information including the price per person is obtained. get.

(Step S329) Each person price information transmission unit 130 transmits each person price information acquired by each person price acquisition unit 129 to, for example, two or more user terminals 2 corresponding to the table. Then, it returns to step S301.

In the flowcharts of FIG. 3 and FIG. 4, the process is terminated by powering off or interruption for terminating the process.

FIG. 5 is a flowchart for explaining an operation example of the user terminal 2.

(Step S501) The terminal reception unit 22 determines whether reservation information has been received. For example, when the user inputs reservation information via an input device such as a touch panel, the terminal reception unit 22 determines that the reservation information has been received. This is common to reception of other information described later. If it is determined that reservation information has been received, the process proceeds to step S502. If it is determined that reservation information has not been received, the process proceeds to step S505.

(Step S502) The terminal transmission unit 25 transmits the reservation information to the store apparatus 1.

(Step S503) The terminal receiving unit 24 determines whether or not a reservation identifier has been received from the store apparatus 1. If it is determined that the reservation identifier has been received, the process proceeds to step S502. If it is determined that the reservation identifier has not been received, the process returns to step S503.

(Step S504) The terminal output unit 23 outputs the reservation identifier received by the terminal receiving unit 24. The output may be output (display or the like) via an output device such as a display, or may be accumulated in the storage unit 11. Thereafter, the process returns to step S501.

(Step S505) The terminal receiving unit 22 determines whether or not pre-order information corresponding to the reservation information has been received. If it is determined that the advance order information has been received, the process proceeds to step S506. If it is determined that the advance order information has not been received, the process proceeds to step S507.

(Step S506) The terminal transmission unit 25 transmits the pre-order information to the store apparatus 1. Thereafter, the process returns to step S501.

(Step S507) The terminal receiving unit 24 determines whether or not one of the one or more table identifiers stored in the terminal storage unit 21 has been received. If it is determined that one table identifier has been received, the process proceeds to step S508. If it is determined that one table identifier has not been received, the process proceeds to step S511.

(Step S508) The terminal transmission unit 25 transmits a pair of the table identifier received by the terminal reception unit 24 and the user terminal identifier for identifying the terminal 2 to the store apparatus 1.

(Step S509) The terminal receiving unit 24 determines whether menu information has been received. If it is determined that the menu information has been received, the process proceeds to step S510. If it is determined that the menu information has not been received, the process returns to step S509.

(Step S510) The terminal receiving unit 24 accumulates the received menu information in the terminal storage unit 21. Thereafter, the process returns to step S501. Note that the terminal output unit 25 may output the menu information to an output device such as a display in response to the terminal receiving unit 24 receiving the menu information.

(Step S511) The terminal reception unit 22 determines whether a menu output instruction has been received. If it is determined that a menu output instruction has been received, the process proceeds to step S512. If it is determined that a menu output instruction has not been received, the process proceeds to step S515.

(Step S512) The terminal output unit 23 outputs the menu information stored in the terminal storage unit 21 via an output device such as a display.

(Step S513) The terminal receiving unit 22 determines whether or not order information has been received. If it is determined that the order information has been received, the process proceeds to step S514. If it is determined that the order information has not been received, the process returns to step S513.

(Step S514) The terminal transmission unit 25 transmits the order information received by the terminal reception unit 22 to the store apparatus 1. Thereafter, the process returns to step S501.

(Step S515) The terminal receiving unit 24 determines whether or not progress information has been received. If it is determined that the progress information has been received, the process proceeds to step S516. If it is determined that the progress information has not been received, the process proceeds to step S517.

(Step S516) The terminal output unit 23 outputs the progress information received by the terminal receiving unit 24 via an output device such as a display. Thereafter, the process returns to step S501.

(Step S517) The terminal receiving unit 22 determines whether or not an accounting instruction has been received. If it is determined that an accounting instruction has been received, the process proceeds to step S518. If it is determined that an accounting instruction has not been received, the process returns to step S501.

(Step S518) The terminal transmission unit 25 transmits the pair of the table identifier and the accounting instruction to the store apparatus 1.

(Step S519) The terminal receiving unit 24 determines whether or not one or more pieces of information are received from the general price information and the individual price information. If it is determined that one or more pieces of total price information and individual price information have been received, the process proceeds to step S519. If it is determined that they have not been received, the process returns to step S518.

(Step S520) The terminal output unit 23 outputs one or more pieces of information received by the terminal receiving unit 24, that is, one of the total price information and the individual price information via an output device such as a display. Thereafter, the process returns to step S501.

In the flowchart of FIG. 5, the process is ended by powering off or interruption for aborting the process.

Hereinafter, a specific operation example of the restaurant system in the present embodiment will be described. In addition, the following description is only an illustration and various changes are possible, and the present invention is not limited at all.

The conceptual diagram of the restaurant system is shown in FIG. In this example, the store apparatus 1 is a server, and one or two or more kitchen terminals 3 exist in the store kitchen. Each of the one or more kitchen terminals 3 receives the order information from the store apparatus 1, outputs the order dish information included in the received order dish information, receives the progress information for the output order dish information, and stores the received progress information in the store Transmit to device 1.

The kitchen may be divided into two or more booths, and different types of dishes (for example, Chinese food, fast food, etc.) may be prepared for each booth. The hall may have a form of a food court capable of eating and drinking various dishes provided from two or more booths.

In addition, each of the one or more tables may correspond to one booth among the two or more booths. One kitchen terminal 3 may exist in each of two or more booths. In this case, the storage unit 11 stores a set of table identifiers, booth identifiers, and kitchen terminal identifiers. The booth identifier is an identifier for identifying a booth. The booth identifier may be, for example, “Chinese food” or “fast food” indicating the type of food provided from the booth, but is not limited thereto. A kitchen terminal identifier is an identifier for identifying a kitchen terminal. The kitchen terminal identifier is, for example, a MAC address or an IP address, but is not limited thereto.

A set of table identifiers, booth identifiers, and kitchen terminal identifiers includes, for example, a table identifier “AP1”, a booth identifier “Chinese cuisine”, and a kitchen terminal identifier “aaa”, a table identifier “AP2”, and a booth identifier “ A set of Chinese food and a kitchen terminal identifier “aaa”,..., A set of a table identifier “APn”, a booth identifier “fast food”, and a kitchen terminal identifier “bbb”.

In the following description, for example, reserving table 1 may be reserving Chinese food. In other words, by reserving Chinese food, the corresponding table 1 may be reserved.

The current time is, for example, 19:10. At present, in the hall of this store, a group of m users (m is an integer greater than or equal to 2) is visiting the store around 19:00 and sitting at the table 1. This group is a group that has reserved Table 1 (or Chinese food corresponding to this) in advance, and the storage unit 11 stores reservation information of Table 1 by this group. This reservation information includes, for example, a table identifier “AP1”, a user terminal identifier “aaa”, a date and time “May 2016 ○ 19:00”, and a number of people “m”. The user terminal identifier “aaa” is an identifier for identifying the user terminal 2 of the user who made a reservation among the m persons.

This user also makes a pre-order for cooking after the reservation, and the storage unit 11 further stores pre-order information corresponding to the reservation information. The advance order information includes, for example, a reservation identifier “111” for identifying the reservation information, and order dish identifiers “AAA” and “BBB”. The reservation identifier “111” is, for example, a reservation number. The custom dish identifier “AAA” is an identifier for identifying fried rice, for example. The custom dish identifier “BBB” is an identifier for identifying draft beer, for example. These reservation information and advance order information are stored in the storage unit 11 by the procedure described in the following “example of operation at the time of reservation”, for example.

At the table 2 in the store, two users who came to the store around 19:00 without a reservation are seated. Table n is an empty table in which no one is seated. The other table may be an empty table, or an appropriate number of users may be seated.

(Operation example when making a reservation)

The user of the user terminal 2 identified by the user terminal identifier “aaa” accesses a reservation page for making a reservation for this store, and uses a table identifier “AP1” and a user terminal identifier via an input device such as a touch panel. Reservation information having “aaa”, date and time “May 2016 ○ Day 19:00”, and the number of people “m” is input. The terminal reception unit 22 constituting the terminal 2 receives the input reservation information, and the terminal transmission unit 25 transmits the reservation information to the store apparatus 1. The reservation information receiving unit 135 constituting the store apparatus 1 receives this reservation information, and the reservation information accumulating unit 136 accumulates it in the storage unit 11. The reservation information output unit 137 transmits a reservation identifier “111” for identifying the reservation information to the user terminal 2.

Thereafter, the user moves to a pre-order page for pre-ordering, and inputs pre-order information having a reservation identifier “111” and order food identifiers “AAA” and “BBB” via an input device such as a touch panel. To do. The terminal reception unit 22 receives the input advance order information, and the terminal transmission unit 25 transmits the advance order information to the store apparatus 1. The pre-order information receiving unit 138 configuring the store apparatus 1 receives this pre-order information, and the pre-order information storage unit 139 stores this in the pre-order information storage unit 113.

(Operation example when entering the store)

On the day of the reservation, menu information downloaded from the store apparatus 1 at the time of entering the store is stored in the menu information storage unit 111 of the user terminal 2 carried by each of m users in the store. For example, the menu information stored in the storage unit 11 constituting the user terminal 2 identified by the user terminal identifier “aaa” is downloaded from the store apparatus 1 by the following procedure, for example.

A table identifier “AP1” for identifying the table 1 is transmitted from the access point AP1 corresponding to the table 1 closest to the store entrance. In response to the approach of the user terminal 2 identified by the user terminal identifier “aaa” to the access point AP1, the terminal receiving unit 24 constituting the user terminal 2 receives the table identifier “AP1” from the access point AP1. The terminal transmitting unit 25 transmits a pair of the table identifier “AP2” and the user terminal identifier “aaa” for identifying the user terminal 2 to the store apparatus 1.

In the store apparatus 1, when the user terminal identifier receiving unit 131 receives a pair of the table identifier “AP2” and the user terminal identifier “aaa” (however, the table identifier “AP2” may not be received), the menu information is transmitted. The unit 132 acquires the reception time when the pair was last received from the storage unit 11, and acquires the current time from the MPU built-in clock or the like. Then, it is determined that the menu information transmission unit 132 has not received the user terminal identifier “aaa” for a time longer than a predetermined time or longer than a predetermined time based on the acquired reception time and current time. Therefore, the menu information is transmitted to the user terminal 2 identified by the user terminal identifier “aaa”. In the user terminal 2 identified by the user terminal identifier “aaa”, the terminal receiving unit 24 receives the menu information and stores it in the terminal storage unit 21. The user terminal identifier receiving unit 131 constituting the store apparatus 1 stores the pair of the received table identifier “AP2” and user terminal identifier “aaa” in the storage unit 11.

When the user carrying the user terminal 2 identified by the user terminal identifier “aaa” is seated on the table 1, in the store apparatus 1, the user terminal identifier receiving unit 131 receives the table identifier “AP1” and the user terminal identifier “aaa”. Are received at a frequency equal to or higher than a threshold (for example, 7 times per 10 seconds). For this reason, the user terminal identifier receiving unit 131 accumulates the pair of the table identifier “AP1” and the user terminal identifier “aaa” received from the user terminal 2 in the storage unit 11. Further, the table usage status information acquisition unit 133 uses one or more user terminal identifiers received by the user terminal identifier reception unit 131 as a pair with the table identifier, and uses the table usage status information corresponding to the table identified by the table identifier. Are stored in the storage unit 11.

In this way, information on the table 1, the table 2,..., The table n in the store is stored in the storage unit 11 constituting the store apparatus 1.

FIG. 6 is a diagram showing a part of the table management table stored in the storage unit 11. The table management table is a management table for managing one or more tables in the store. The table management table includes, for example, a table identifier, one or more terminal identifiers corresponding to the table identifier, one or more order dish identifiers corresponding to the one or more terminal identifiers, and a table usage status corresponding to the table identifier. It consists of a set of pairs with information. However, the data structure of the information stored in the storage unit 11 does not matter. The table management table of this example includes, for example, a table identifier “AP1”, a terminal identifier “aaa” corresponding to the table identifier “AP1”, and custom dish identifiers “AAA”, “BBB” corresponding to the terminal identifier “aaa”. ”, Custom dish identifiers“ CCC ”,“ DDD ”corresponding to the terminal identifier“ bbb ”,..., And table usage status information“ seat completion ”corresponding to the table identifier“ AP1 ”are stored. Further, the storage unit 11 includes a table identifier “AP2”, a terminal identifier “ccc” corresponding to the table identifier “AP2”, an order dish identifier “EEE” corresponding to the terminal identifier “ccc”, and a terminal identifier “ddd”. ,..., And table usage status information “two seated” corresponding to the table identifier “AP2” are stored. The storage unit 11 stores a set of a table identifier “APn” and table usage status information “empty” corresponding to the table identifier “APn”.

The table usage status information output unit 134 outputs the table usage status information included in the table management table stored in the storage unit 11 via an output device such as a display. For example, the table usage status information output unit 134 may change the table usage status information according to a change in the table usage status information by adding a new terminal identifier to the table management table or deleting an existing terminal identifier. Output usage information. However, the table usage status information output unit 134 may output the table usage status information in response to, for example, an input of a display instruction by staff or the like, and the trigger of the output is not limited. The table usage status information output unit 134 outputs the table usage status information to, for example, a display included in the store apparatus 1. However, the table usage status information may be output to, for example, one or more kitchen terminals 3 or a display in a room where a store manager is present, and the output destination is not limited.

FIG. 7 is a diagram showing an output example of table usage status information by the store apparatus 1. The display of the store apparatus 1 has a table No. corresponding to the table identifier. N sets of table usage statuses corresponding to the table usage status information are displayed. n sets are the table numbers. A set of “1” and table usage status “sitting complete”, table no. A set of “2” and the table usage status “seat two people”,. It is a set of “n” and table usage status “empty”. The table usage status is displayed for a predetermined time (for example, 5 seconds, 10 seconds, etc.) according to, for example, that the user has been seated (excluding re-sitting after going out for a short time in the bathroom etc.). . Whether the user is newly seated or re-seated, the user terminal identifier receiving unit 131 has not received the same user terminal identifier as the user terminal identifier for a time longer than a predetermined time or longer than a predetermined time. It can be judged by whether or not. In addition, the table usage status information output unit 134 outputs a notification sound such as a bell sound at the start of display of the table usage status information, thereby notifying that the table usage status is displayed on the display of the store apparatus 1. Also good. Alternatively, the table usage status may be always displayed on a part of the screen of the display, and the display mode is not limited.

Each user who enters the store can order food using his / her user terminal 2 using the menu information downloaded from the store apparatus 1 when entering the store, for example, as follows.

(Operation example when ordering)

A user who wants to order food in a store inputs a menu output instruction for outputting menu information via an input device such as a touch panel. Note that the terminal output unit 25 preferably outputs the menu information to an output device such as a display in response to the terminal receiving unit 24 receiving the menu information. Thereby, when the user enters the store, the menu is automatically displayed on the display of the user terminal 2, so that the user can quickly place an order after entering the store.

For example, if the user of the user terminal 2 identified by the user terminal identifier “bbb” inputs a menu output instruction with the input device, the terminal reception unit 22 constituting the user terminal 2 receives the input menu output instruction. The terminal output unit 23 acquires the menu information from the terminal storage unit 21 and outputs it through an output device such as a display. As a result, a menu corresponding to the menu information is displayed on the display. This menu includes, for example, a photograph of one or more dishes such as ramen and shrimp and an order button for ordering the one or more dishes corresponding to the photograph of the one or more dishes. For example, if the user wants to order ramen and shrimp, the user only needs to touch the order button corresponding to ramen and the order button corresponding to shrimp. The terminal reception unit 22 detects a touch on an order button corresponding to ramen and an order button corresponding to shrimp on the touch panel. The terminal transmission unit 25 receives order information including a user terminal identifier “bbb” for identifying the user terminal 2, an order dish identifier “CCC” corresponding to ramen, and an order dish identifier “DDD” corresponding to shrimp. It transmits to the store apparatus 1.

In the store apparatus 1, the order information receiving unit 121 receives the order information, and the ordered dish information output unit 122 identifies the ordered dish information included in the order information by the kitchen terminal identifier corresponding to the table identifier included in the order information. To the kitchen terminal 3 to be transmitted. The kitchen terminal 3 receives the order dish information and outputs the order dish information corresponding to the order dish identifiers “CCC” and “DDD” included in the order dish information via an output device such as a display. As a result, the custom dishes “ramen” and “shrimp” are displayed on the display of the kitchen terminal 3. The pre-ordered dish information output unit 140 acquires the current time, and the acquired current time is a certain time before the date and time of the reservation information stored in the reservation information storage unit 12 (for example, 15 minutes before). In this case, the order dish information included in the advance order information stored in the advance reservation information storage unit 113 is transmitted to the kitchen terminal 3 identified by the kitchen terminal identifier corresponding to the table identifier included in the advance order information. The kitchen terminal 3 receives the pre-ordered dish information and outputs the order-dish information corresponding to the order-dish identifiers “AAA” and “DDD” included in the pre-ordered dish information via an output device such as a display. As a result, the custom dishes “fried rice” and “draft beer” are displayed on the display of the kitchen terminal 3.

FIG. 8 is a diagram illustrating an output example of the order dish information via the kitchen terminal 3 by the store apparatus 1. On the display of the kitchen terminal 3, the order dishes “Fried rice”, “Draft beer” corresponding to the order dish identifiers “AAA”, “BBB” included in the pre-order information from the user terminal 2 identified by the terminal identifier “aaa” The order dish identifiers “CCC” and “DDD” corresponding to the order dish identifiers “CCC” and “DDD” included in the order dish information identified by the terminal identifier “bbb” and the terminal identifier “ccc” The order dish “Chu Hai” corresponding to the order dish identifier “EEE” included in the order dish information from the identified user terminal 2 and the order dish included in the order dish information from the user terminal 2 identified by the terminal identifier “ddd”. The custom dish “Oolong tea” corresponding to the identifier “FFF” is displayed in an aligned manner as follows.

The above-mentioned custom dishes are displayed separately on the table. For example, “Fried rice”, “Draft beer”, “Ramen”, “Shrimp chilli” corresponding to table 1 are displayed at the top of the screen, and “Chu Hai”, “Oolong tea” corresponding to table 2 are displayed below. Is displayed. Note that the same order food information may be displayed on the display of the store apparatus 1.

In addition, two or more order dishes corresponding to one table are classified and displayed by the attribute value of the dish. For example, the custom dishes corresponding to the table 1 are classified and displayed as “fried rice”, “ramen”, “shrimp”, which are foods, and “draft beer”, which is a drink. The attribute value may be hierarchized. For example, the order dishes corresponding to Table 2 are all drinks (upper attribute value), but alcohol drinks (one of the lower attribute values) and non-alcoholic drinks (lower attribute values). It may be classified and displayed as “Oolong tea” which is another one).

Furthermore, two or more ordered dishes corresponding to one attribute value are displayed in time series. For example, “fried rice”, “ramen”, and “shrimp” as foods are displayed in order of reception time (18:45, 19:05, 19:05) of order information or pre-order information including each. Yes.

And each of the above ordered dishes has attribute value, reception time, table No. Are displayed in pairs. For example, the order dish “fried rice” has an attribute value “food”, a reception time “18:45”, a table number “Food”. It is displayed as a pair with “1”. However, the attribute value, reception time, table No. The display of may be omitted.

The kitchen terminal 3 accepts the progress information for each ordered dish information through an input device such as a touch panel and outputs the information via an output device such as a display. On the display of the kitchen terminal 3, as shown in FIG. 8, buttons “Done”, “Soon” and “Preparing” indicating the candidates for the progress status are further displayed for each of the above ordered dishes. Also good. The initial value of the progress status is “Preparing”, and in the progress status corresponding to the newly output order dish information, the button “Preparing” among the three buttons “Done”, “Soon” and “Preparing” Is highlighted.

For example, when the cooking corresponding to the custom dish “fried rice” is nearing completion, the staff touches the button “coming soon”. The kitchen terminal 3 accepts the touch of the button “immediately” on the touch panel, and cancels the highlighting of the “preparing” button among the three buttons corresponding to the custom dish “fried rice” and highlights the button “immediately” May be. The kitchen terminal 3 transmits to the store terminal 1 a pair of the order dish identifier “AAA” corresponding to the order dish “fried rice” and the progress information identifier “Q1” corresponding to the progress information “coming soon”.

The progress information receiving unit 123 configuring the store terminal 1 receives a pair of the order dish identifier “AAA” and the progress information identifier “Q1”, and the progress information transmitting unit 124 is paired with the order dish identifier “AAA”. The user terminal 2 identified by the user terminal identifier “aaa” is transmitted with the pair of the cooked-order dish identifier “AAA” and the progress information identifier “Q1”.

In the user terminal 2 identified by the user terminal identifier “aaa”, the terminal receiving unit 24 receives a pair of the strawberry order dish identifier “AAA” and the progress information identifier “Q1”, and the terminal output unit 23 receives the order dish information. Progress information “coming soon” is output to the “fried rice” via an output device such as a display.

FIG. 9 is a diagram illustrating an output example of progress information by one user terminal 2 corresponding to the table 1. The display of the user terminal 2 has a table No. corresponding to the table identifier “AP1”. “1”, the order dish “Fried rice” corresponding to the order dish identifier “AAA” and the progress “soon”, the order “Ramen” and the progress “in preparation”, the order “shrimp” ”And a progress status“ in preparation ”, a custom dish“ draft beer ”and a progress status“ finished ”, and so on. Thereby, the user can know the progress of the dish he ordered and can go to the dish whose progress is “done”. The user can also know the cooking progress of each dish ordered by other users who are seated at the same table 1 as the user.

(Example of operation during accounting)

When the table 1 finishes eating and drinking the above-mentioned custom dish, for example, the user of the user terminal 2 identified by the terminal identifier “aaa” touches the “checkout” button displayed on the display of the user terminal 2, Suppose you entered accounting instructions. In the user terminal 2, the terminal receiving unit 22 receives the input accounting instruction on the touch panel, and the terminal transmitting unit 25 transmits a pair of the table identifier “AP1” and the accounting instruction to the store apparatus 1.

In the store apparatus 1, the price information acquisition unit 125 receives two or more pieces of order information corresponding to the table identifier “AP1” in response to reception of a pair of the table identifier “AP1” and the accounting instruction from the user terminal 2. Price information indicating a price corresponding to each ordered dish information is acquired from the storage unit 11. For example, price information including the price “800 yen” corresponding to the custom dish “fried rice”, the price “600 yen” corresponding to the custom dish “ramen”,... Using the above price information, comprehensive price information including the total price (for example, 6000 yen) obtained by totaling the prices “800 yen”, “600 yen”,. The total price information transmission unit 127 transmits the acquired total price information to each user terminal 2 corresponding to the table 1. In addition, the number-of-people acquiring unit 128 acquires the number of people “m” (for example, “4”) corresponding to the table 1, and each person price acquiring unit 129 divides the total price included in the total price information by the number of people, Each person's price information including the price per person (for example, 1500 yen) is acquired. Each person price information transmission unit 130 transmits the obtained individual price information to each user terminal 2 corresponding to the table 1.

In each user terminal 2 corresponding to the table 1, the terminal receiving unit 24 receives the comprehensive price information and the individual price information from the store apparatus 1, and the terminal output unit 23 receives the comprehensive price information and the individual price information. For example, it outputs via an output device such as a display.

FIG. 10 is a diagram showing an output example of the comprehensive price information and individual price information by one user terminal 2 corresponding to the table 1. The display of the user terminal 2 has a table No. corresponding to the table identifier “AP1”. “1”, the total price “¥ 6,000” included in the total price information, and the individual price “¥ 1,500” included in the individual price information are displayed. Thereby, each user who eats and drinks at the table 1 can know the total price to be paid at the table 1 and each person's price to be borne by each user at his / her user terminal 2, and is smart with the accounting divided. Can be done.

As described above, according to the present embodiment, the store apparatus 1 receives the order information including the order dish information and the user terminal identifier from the user terminal 2, and outputs the order dish information included in the order information. When the progress information for the cooking information is received, the progress information is transmitted to the user terminal 2 identified by the user terminal identifier paired with the ordered cooking information corresponding to the progress information. The user can be informed of the progress of cooking. As a result, the annoyance and anxiety of the user who waits for the completion of cooking are reduced.

In addition, since the store apparatus 1 outputs two or more pieces of ordered food information in an aligned manner, the store side can accurately grasp the user's order.

Further, the store apparatus 1 receives order information from two or more user terminals 2 existing in the vicinity of one table, and price information indicating a price corresponding to each order dish information included in the received two or more order information And, using the acquired two or more pieces of price information, acquires and transmits the total price information obtained by tabulating the price of one table, so that the total price information corresponding to the one table is, for example, It can be communicated to the users in the vicinity of the table. As a result, the user can make a smart check.

In addition, the store apparatus 1 can also acquire and convey price information for each person obtained by dividing the total price information by the number of people. As a result, the user can smartly account for the transaction.

When the store apparatus 1 receives the user terminal identifier from the user terminal 2 and has not received the same user terminal identifier for a time longer than a predetermined time or longer than a predetermined time, the user terminal identifier Since the menu information is transmitted to the user terminal 2 identified by the menu information, the menu information can be downloaded to the user terminal 2 of the user when the user enters the store. As a result, the user in the store can place an order using the latest menu information at the user terminal 2. In addition, when the time during which the same user terminal identifier is not received is less than or equal to the predetermined time, the menu information is not downloaded, so that the communication amount can be suppressed.

Further, the store apparatus 1 receives a user terminal identifier paired with a table identifier for identifying one table, and obtains table usage status information indicating the table usage status of the table using the one or more user terminal identifiers. Since the data is output, the usage status for each table can be transmitted to the store side.

Further, since the store apparatus 1 receives the reservation information having the table identifier for identifying one table and the date and time, and outputs the reservation identifier for identifying the reservation information, it is possible to accept the reservation for each table.

Further, after accepting the reservation information, the store apparatus 1 accepts pre-order information having a reservation identifier for identifying the reservation information and order dish information related to the ordered food, and the current time is the date and time that the reservation information has. In the case of correspondence, since the order dish information included in the pre-order information is output, the information about the ordered dish can be transmitted to the store side at the timing corresponding to the reservation date and time. For example, by outputting information about the ordered food at or before the appointment date, the store side can start cooking at or before the user visits the store. , User waiting time is reduced.

Furthermore, the processing in the present embodiment may be realized by software. Then, this software may be distributed by software download or the like. Further, this software may be recorded on a recording medium such as a CD-ROM and distributed. This also applies to other embodiments in this specification. In addition, the software which implement | achieves the shop apparatus 1 in this Embodiment is the following programs. That is, the program includes an order information receiving unit 121 that receives from the user terminal 2 order information including ordered dish information related to the ordered dish and a user terminal identifier that identifies the user terminal 2, and the order information. The order dish information output unit 122 that outputs the order dish information included in the information, and the progress information reception unit 123 that receives the progress information that is information related to the progress of cooking of the ordered dish and is associated with the order dish information. And when the progress information is received, to function as a progress information transmitting unit 124 that transmits the progress information to the user terminal 2 identified by the user terminal identifier paired with the order dish information corresponding to the progress information. It is a program.

In addition to this program, the order information receiving unit 121 receives two or more order information, and the order dish information output unit 122 has two or more pieces of order information included in the two or more order information. It may be a program that arranges and outputs the order dish information.

In addition to this program, the order information receiving unit 121 receives order information from two or more user terminals 2 existing in the vicinity of one table, and the computer receives the order information. The price information acquisition unit 125 that acquires price information indicating the price corresponding to each order dish information included in the two or more order information received by the unit 121, and the two or more price information acquired by the price information acquisition unit 125 are used. The program may further function as a price totaling unit 126 that acquires total price information obtained by totaling the prices of the one table and a total price information transmitting unit 127 that transmits the total price information.

Further, this program is a program for obtaining the number of persons corresponding to the one table, the number acquisition unit 128 for acquiring the number of persons corresponding to the one table, and the total price information divided by the number of persons. The program may further function as each person price acquisition unit 129 that acquires person price information and each person price information transmission unit 130 that transmits the person price information.

In this program, a recording medium accessible to the computer with respect to the program stores a menu information storage unit 111 in which menu information indicating a cooking menu is stored. The user terminal identifier receiving unit 131 that receives the user terminal identifier for identifying 2 from the user terminal 2 and the user terminal identifier receiving unit 131 are the same for the time equal to or longer than a predetermined time or longer than a predetermined time. When the user terminal identifier is not received, the program may be a program that further functions as the menu information transmission unit 132 that transmits the menu information to the user terminal 2 identified by the user terminal identifier.

Further, in this program, the user terminal identifier receiving unit 131 receives a user terminal identifier paired with a table identifier for identifying the one table, and the computer is connected to the user terminal identifier receiving unit. A table usage status information acquisition unit 133 that acquires table usage status information indicating a status in which the one table is used, using one or more user terminal identifiers 131 received in pairs with the table identifier, and the table It may be a program that further functions as the table usage status information output unit 134 that outputs usage status information.

In addition to the above program, this program also stores a reservation information storage unit 112 that can store reservation information, and the computer stores information for reserving the one table. A reservation information receiving unit 135 for receiving reservation information having a table identifier for identifying the one table and a date and time, and reservation information for storing the reservation information received by the reservation information receiving unit 135 in the reservation information storage unit 112 The program may further function as the storage unit 136 and the reservation information output unit 137 that outputs the reservation information stored in the reservation information storage unit 112.

In addition to the program, the program also stores a pre-order information storage unit 113 that can store pre-order information, and the reservation information output unit 137 includes the reservation information receiving unit. 135 also outputs a reservation identifier for identifying the reservation information received, and after the reservation information reception unit 135 has received the reservation information, the computer is configured to provide a reservation identifier for identifying the reservation information and the ordered food relating to the ordered food. A pre-order information receiving unit 138 for receiving pre-order information having information, a pre-order information storing unit 139 for storing the pre-order information received by the pre-order information receiving unit 138 in the pre-order information storage unit 113, The current time is acquired and stored in the advance order information storage unit when the acquired current time corresponds to the date and time of the reservation information. It may be a program to further function as a pre-order cooking information output unit 140 which outputs an order cooking information included in the pre-order information which has been.

FIG. 11 is a diagram showing an example of the external appearance of a computer system 900 that executes the program and realizes the store apparatus 1. The embodiment described above can be realized by computer hardware and a computer program executed on the computer hardware. 11, the computer system 900 includes a computer 901 including a CD-ROM drive 905, a keyboard 902, a mouse 903, and a display 904. Note that the entire system including the keyboard 902, the mouse 903, and the display 904 may be called a computer.

FIG. 12 is a diagram showing an internal configuration of the computer system 900. As shown in FIG. In FIG. 12, in addition to the CD-ROM drive 905, a computer 901 is connected to the MPU 911, a ROM 912 for storing a program such as a bootup program, and the MPU 911, and temporarily stores an instruction of an application program. A RAM 913 that provides temporary storage space, a hard disk 914 that stores application programs, system programs, and data, a bus 915 that interconnects the MPU 911, ROM 912, and the like, and a network card that provides connection to a network such as the Internet 916.

The program that causes the computer system 900 to execute the functions of the store apparatus 1 may be stored in the CD-ROM 921, inserted into the CD-ROM drive 905, and transferred to the hard disk 914. Alternatively, the program may be transmitted to the computer 901 via a network such as the Internet and stored in the hard disk 914. The program is loaded into the RAM 913 when executed. The program may be loaded directly from the CD-ROM 921 or the network. Further, the program may be read into the computer system 900 via another removable recording medium (for example, a DVD or a memory card) instead of the CD-ROM 921. The program does not necessarily include an operating system (OS) or a third-party program that executes the function of the store apparatus 1 in 901 indicating the details of the computer. The program may include only a part of an instruction that calls an appropriate function or module in a controlled manner and obtains a desired result. How the computer system 900 operates is well known and will not be described in detail.

In the above program, in a transmission step for transmitting information, a reception step for receiving information, etc., processing performed by hardware, for example, processing performed by a modem or an interface card in the transmission step (only performed by hardware). Not included) is not included.

Further, the computer that executes the program may be singular or plural. That is, centralized processing may be performed, or distributed processing may be performed.

In the above-described embodiment, it is needless to say that two or more communication means (for example, the terminal transmission unit 25, the terminal reception unit 24, etc.) existing in one apparatus may be physically realized by one medium. Yes.

In each of the above embodiments, each process (each function) may be realized by centralized processing by a single device (system), or by distributed processing by a plurality of devices. May be.

The present invention is not limited to the above embodiment, and various modifications are possible, and it goes without saying that these are also included in the scope of the present invention.

As described above, the store apparatus or the like according to the present invention can inform the user of the progress of cooking of the food ordered by the user, and as a result, for example, the irritation and anxiety of the user waiting for the food are reduced. It is useful as a store apparatus or the like.

Claims

An order information receiving section for receiving order information from the user terminal including order food information relating to the ordered food and a user terminal identifier for identifying the user terminal;
An order dish information output unit for outputting the order dish information included in the order information;
A progress information receiving unit that receives progress information that is information related to the progress of cooking of the ordered dish and that is associated with the ordered dish information;
A store apparatus comprising: a progress information transmitting unit that transmits the progress information to a user terminal identified by a user terminal identifier that is paired with order dish information corresponding to the progress information when the progress information is received.
The order information receiving unit
Receive order information of 2 or more,
The order dish information output unit
The store apparatus according to claim 1, wherein two or more pieces of order dish information included in each of the two or more pieces of order information are arranged and output.
The order information receiving unit
Receiving order information from two or more user terminals corresponding to one table,
A price information acquisition unit for acquiring price information indicating a price corresponding to each order dish information included in the two or more order information received by the order information receiving unit;
Using two or more pieces of price information acquired by the price information acquisition unit, a price totaling unit that acquires total price information obtained by totaling the prices of the one table;
The store apparatus according to claim 2, further comprising a comprehensive price information transmission unit that transmits the comprehensive price information.
A number-of-people acquiring unit that acquires the number of people corresponding to the one table;
Dividing the total price information by the number of people, and acquiring each person price information that is the price per person,
The store apparatus according to claim 3, further comprising an individual price information transmission unit that transmits the individual price information.
A menu information storage unit for storing menu information indicating a cooking menu;
A user terminal identifier receiving unit for receiving a user terminal identifier for identifying the user terminal from the user terminal;
When the user terminal identifier receiving unit has not received the same user terminal identifier for a time longer than a predetermined time or longer than a predetermined time, the menu is displayed on the user terminal identified by the user terminal identifier. The store apparatus according to claim 1, further comprising a menu information transmission unit that transmits information.
The user terminal identifier receiving unit receives a user terminal identifier paired with a table identifier for identifying a table,
A table usage status information acquisition unit that acquires table usage status information indicating a status in which the table is used, using one or more user terminal identifiers received in pairs with the table identifier by the user terminal identifier reception unit;
The store apparatus according to claim 5, further comprising a table usage status information output unit that outputs the table usage status information.
A reservation information receiving unit for receiving reservation information, which is information for reserving a table and has a table identifier for identifying the table and a date and time;
A reservation information storage unit capable of storing reservation information;
A reservation information storage unit that stores the reservation information received by the reservation information reception unit in the reservation information storage unit;
The store apparatus according to claim 1, further comprising a reservation information output unit that outputs the reservation information stored in the reservation information storage unit.
The reservation information output unit also outputs a reservation identifier for identifying the reservation information received by the reservation information reception unit;
A pre-order information receiving unit for receiving pre-order information having a reservation identifier for identifying the reservation information and order food information about the ordered food after the reservation information receiving unit has received the reservation information;
A pre-order information storage unit capable of storing pre-order information;
A pre-order information storage unit that stores the pre-order information received by the pre-order information reception unit in the pre-order information storage unit;
A pre-ordered dish that acquires the current order time and outputs the order dish information included in the pre-order information stored in the pre-order information storage unit when the acquired current time corresponds to the date and time of the reservation information The store apparatus according to claim 7, further comprising an information output unit.
An information processing method performed by an order information receiving unit, an order dish information output unit, a progress information receiving unit, and a progress information transmitting unit,
An order information receiving step in which the order information receiving unit receives order information from the user terminal having ordered dish information relating to the ordered dish and a user terminal identifier for identifying the user terminal;
The order dish information output unit, the order dish information output step for outputting the order dish information included in the order information,
The progress information receiving unit is information on the progress of cooking of the ordered dish, and a progress information receiving step for receiving progress information that is information associated with the ordered dish information;
When the progress information is received, the progress information transmitting unit transmits the progress information to the user terminal identified by the user terminal identifier paired with the order dish information corresponding to the progress information; An information processing method comprising:
Computer
An order information receiving section for receiving order information from the user terminal including order food information relating to the ordered food and a user terminal identifier for identifying the user terminal;
An order dish information output unit for outputting the order dish information included in the order information;
A progress information receiving unit that receives progress information that is information related to the progress of cooking of the ordered dish and that is associated with the ordered dish information;
When the progress information is accepted, a program for functioning as a progress information transmitting unit that transmits the progress information to the user terminal identified by the user terminal identifier paired with the order dish information corresponding to the progress information is recorded. Recording medium.