WO2017022916A1 - Electronic document generation device and method - Google Patents

Electronic document generation device and method Download PDF

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Publication number
WO2017022916A1
WO2017022916A1 PCT/KR2016/002106 KR2016002106W WO2017022916A1 WO 2017022916 A1 WO2017022916 A1 WO 2017022916A1 KR 2016002106 W KR2016002106 W KR 2016002106W WO 2017022916 A1 WO2017022916 A1 WO 2017022916A1
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Prior art keywords
electronic document
information
customer
employee
input
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PCT/KR2016/002106
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French (fr)
Korean (ko)
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심재동
허지영
손영구
박재성
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중소기업은행
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Publication of WO2017022916A1 publication Critical patent/WO2017022916A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/32Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system or for message authentication, e.g. authorization, entity authentication, data integrity or data verification, non-repudiation, key authentication or verification of credentials

Definitions

  • At least some embodiments of the present disclosure relate to an apparatus and a method for generating an electronic document.
  • each bank is required to reduce the amount of counter transactions and to efficiently utilize human resources, such as ATM (Automatic Teller Machine), Cash Dispenser (CD), utility billing equipment, Internet banking, and wireless banking.
  • ATM Automatic Teller Machine
  • CD Cash Dispenser
  • such a window transaction is performed by writing transaction request information on various paper documents such as deposit slips, withdrawal slips, foreign currency deposit (money deposit) trade slips, and currency exchange / money transfer / money trade transactions slips.
  • the paper slips generated at each window are collected and stored for a certain period of time.
  • the paper slips are scanned to generate a paper slip image and stored in the database for the period set by law.
  • the paper slip management tasks associated with such a window transaction include the collection and storage of paper slips, and a large amount of scanning and paper slip image management, which causes a large amount of time, money and waste of manpower.
  • the paper document image file name In particular, in order to review and confirm the paper document images stored in the database, the paper document image file name must be stored to include all the paper document related information, and then the paper document image is managed (or searched) through the file name. Managing paper images of banks that accumulate hundreds of thousands of banks a day by paper journal image method is a very difficult and complicated task.
  • One embodiment of the present specification is to provide an electronic document generating apparatus and method for systemizing the document preparation process.
  • the customer terminal the step of encrypting the information input by the customer through the internal electronic document application transmitted via a wireless communication network; Receiving, by the security device, the encrypted information transmitted by the customer terminal through a first firewall port and transmitting the received encrypted information through a second firewall port; Receiving, by the electronic document device, the encrypted information transmitted by the security device, decrypting the received encrypted information and transmitting the decrypted information through a bank computer network;
  • the employee terminal receives the information transmitted by the electronic document device and reflects the information in the internal electronic document program. When the completion of the information input is confirmed by the employee, the employee terminal transmits the input completed information to the account system server to process the transaction. step; And generating, by the electronic document apparatus, an electronic document based on the input completed information.
  • An electronic document generating apparatus a customer terminal for encrypting the information input by the customer through the internal electronic document application and transmitting through a wireless communication network;
  • a security device for receiving the encrypted information transmitted by the customer terminal through a first firewall port and transmitting the received encrypted information through a second firewall port;
  • An electronic document device for receiving the encrypted information transmitted by the security device, decrypting the received encrypted information, and transmitting the decrypted information through a bank computer network;
  • an employee terminal that receives the information transmitted by the electronic document device and reflects the information in an internal electronic document program, and when the completion of the information input is confirmed by the employee, transfers the input information to the account system server and processes the transaction.
  • the electronic document device may generate an electronic document based on the input completed information.
  • an electronic document generating apparatus and method for systemizing a document preparation process may be provided.
  • the customer input information transmitted through the wireless communication network is transmitted to the employee terminal through the bank computer network via the DMZ (Demilitarized Zone) section, there is an advantage that can be enhanced security.
  • DMZ Demilitarized Zone
  • FIG. 1 is a block diagram of an electronic document generating apparatus according to an embodiment of the present specification.
  • FIG. 2 is a flowchart illustrating a method for generating an electronic document according to an embodiment of the present specification.
  • FIG. 1 is a block diagram of an electronic document generating apparatus according to an embodiment of the present specification.
  • the electronic document generating device includes a customer terminal 100, a security device 110, an electronic document device 120, an employee terminal 130, and an account server. 140, a database 150, and a business process re-engineering (BPR) server 160.
  • BPR business process re-engineering
  • the customer terminal 100 encrypts the information input by the customer through an internal electronic document application and transmits the information to the security device 110 in real time through a wireless communication network.
  • the customer terminal 100 is a smart device that can be connected to a wireless communication network at a place inside and outside a store window and can use an electronic pen and install an application.
  • the terminal 100 can be various types of terminals such as a tablet PC and a smart phone. have.
  • the wireless communication network may be implemented using WIFI, Long Term Evolution (LTE), and other wireless communication schemes known to be known or future.
  • the security device 110 is an intrusion prevention device in a DMZ section, which is an intermediate point located between a wireless communication network and a bank computer network, and transmits the encrypted information transmitted by the customer terminal 100 through a first firewall port. And transmits the received encrypted information to the electronic document device 120 through the second firewall port.
  • the electronic document device 120 receives the encrypted information transmitted by the security device 110, decrypts the received encrypted information, and transmits the encrypted information to the employee terminal 130 through a bank computer network.
  • the employee terminal 130 receives the information transmitted by the electronic document device 120, extracts all the received information or only necessary information from the electronic document device 120, and reflects the information to the internal electronic document program, and inputs information from customers and employees. When the completion is confirmed, the completed input information is transferred to the accounting server 140. The employee helps the customer to input the information while checking the information reflected in the electronic document program.When the input of the customer's information is completed, the employee finally confirms the contents of the input information and the button notifies the completion of the information input. Can be operated. The items can be entered by the employee directly during the consultation with the customer, except items that the customer must enter. In this case, the employee terminal 130 may directly receive information about the customer from the employee, and reflect the information directly received in the internal electronic document program.
  • the customer terminal 130 checks whether the required customer handwritten items that the customer must input directly have been entered by the customer, and is not required by the customer. If the customer handwritten item exists, it indicates that the transaction business desired by the customer cannot be processed, so that the required customer handwritten item can be entered by the customer. In this way, by receiving all the required customer handwritten items from the customer and processing the transaction business desired by the customer, it is possible to prevent incomplete sales arising from the existing document preparation.
  • the account system server 140 processes the corresponding transaction task based on the input completed information. For example, the customer's deposit and withdrawal processing, deposit processing, and the receiving and receiving business processing is processed in real time. Accordingly, the employee can complete the transaction processing procedures desired by the customer after performing various tasks such as bank accounting factor with minimal terminal operation.
  • the electronic document apparatus 120 when the corresponding transaction task is completed by the accounting server 140, the electronic document apparatus 120 generates an electronic document based on the input completed information. According to another embodiment, when the input completed information is transferred to the accounting server 140 by the employee terminal 130, the electronic document device 120 may generate an electronic document based on the input completed information. .
  • the electronic document device 120 performs a time stamp authentication on the generated electronic document in association with an external time stamp authority (TSA) server (not shown).
  • TSA time stamp authority
  • the time stamp authentication is a service for authenticating that the electronic document is not forged by giving confirmation information on the time when the electronic document was first generated.
  • the electronic document device 120 stores the original of the electronic document in which the time stamp authentication is completed in the database 150 as a file of a predetermined type (for example, a Portable Document Format (PDF) file).
  • a predetermined type for example, a Portable Document Format (PDF) file.
  • the electronic document device 120 generates a copy file by converting the original file into a file of a predetermined type (for example, a TIF file) for smooth inquiry and viewing of the electronic document, and generates the copy file in a separate database.
  • a predetermined type for example, a TIF file
  • the BPR server 160 stores the scanned image file for the customer submission document (for example, a resident registration copy, a family relationship certificate, etc.) together with the generated copy file.
  • the employee may scan various submitted documents brought by the customer through a personal scanner to make an electronic document and store it in the BPR server 160.
  • FIG. 2 is a flowchart illustrating a method for generating an electronic document according to an embodiment of the present specification.
  • step S201 the customer terminal 100 in the electronic document generating apparatus encrypts the information input by the customer through the internal electronic document application and transmits the information to the security apparatus 110 through the wireless communication network.
  • the wireless communication network may be implemented using WIFI, Long Term Evolution (LTE), and other wireless communication schemes known to be known or future.
  • the security device 110 in the electronic document generating device receives the encrypted information transmitted by the customer terminal 100 through a first firewall port, and receives the received encrypted information in a second firewall port. It transmits to the electronic document device 120 through.
  • step S205 the electronic document device 120 in the electronic document generating device receives the encrypted information transmitted by the security device 110, decrypts the received encrypted information and the employee terminal (through the bank computer network) ( 130).
  • step S207 the employee terminal 130 in the electronic document generating device receives the information transmitted by the electronic document device 120, extracts all the received information or only necessary information from the electronic document device 120 and reflects it to the internal electronic document program. do.
  • the items can be entered by the employee directly during the consultation with the customer, except items that the customer must enter.
  • the employee terminal 130 may directly receive information about the customer from the employee, and reflect the information directly received in the internal electronic document program.
  • step S209 the employee terminal 130 in the electronic document generating apparatus checks whether or not the completion of information input from the customer and the employee is confirmed.
  • the employee helps the customer to input the information while checking the information reflected in the electronic document program.When the input of the customer's information is completed, the employee finally confirms the contents of the input information and the button notifies the completion of the information input. Can be operated.
  • step S209 If the completion of the information input from the customer and the employee within the predetermined time in step S209 is not confirmed, the customer terminal 100, the security device 110, the electronic document device 120 and the employee terminal in the electronic document generating device ( 130 returns to step S201 and repeats the steps below.
  • employee terminal 130 in the electronic document generating device delivers the input information to the account server server 140 to process the transaction business do.
  • the employee terminal 130 in the electronic document generating device when the completion of the information input from the customer and the employee in step S209 is confirmed, the employee terminal 130 in the electronic document generating device, the required customer handwriting object that the customer must enter directly before the step S211
  • the required customer handwritten item is checked by the customer by checking whether the item has all been entered by the customer, and indicating that if the required customer handwritten item that is not entered by the customer exists, the transaction business desired by the customer cannot be processed. You can have them all entered.
  • the electronic document apparatus 120 in the electronic document generating device generates an electronic document based on the input completed information.
  • the electronic document apparatus 120 in the electronic document generating apparatus performs a time stamp authentication on the generated electronic document in cooperation with a time stamp authority (TSA) server.
  • TSA time stamp authority
  • step S217 the electronic document apparatus 120 in the electronic document generating apparatus stores the original document of the electronic document on which the time stamp authentication is completed as a file of a predetermined type (for example, a Portable Document Format (PDF) file).
  • a predetermined type for example, a Portable Document Format (PDF) file.
  • step S219 the electronic document device 120 in the electronic document generating device converts the original file into a file of a predetermined type (for example, a TIF file) to generate a copy file for smooth inquiry and viewing of the electronic document,
  • the generated copy file is stored in the BPR server 160 which is a separate database.
  • the electronic document generating apparatus and method according to the above embodiments have an advantage of improving work productivity and reducing costs such as paper purchase and storage costs through systemization of a document preparation process.
  • the customer input information transmitted through the wireless communication network is transmitted to the employee terminal through the bank computer network via the DMZ interval, there is an advantage that can be enhanced security.

Abstract

The present specification relates to an electronic document generation device and method. The electronic document generation method according to one embodiment of the present specification can comprise the steps of: encoding information inputted by a client through an internal electronic document application, so as to transmit the same through wireless communication networks; receiving the encoded information through a first firewall port, and transmitting the received encoded information through a second firewall port; receiving the encoded information, decoding the received encoded information, and transmitting the decoded information through a bank computer network; receiving the transmitted information so as to apply the same to an internal electronic document program and, when an employee confirms completion of information input, transmitting the input completion information to an account system server so as to process corresponding transactions; and generating an electronic document on the basis of the input completion information. According to one embodiment of the present specification, costs such as paper purchasing and storage costs can be reduced through the systematization of a document drafting process.

Description

전자문서 생성 장치 및 방법Electronic document generating device and method
본 명세서의 적어도 일부의 실시 예는 전자문서 생성 장치 및 방법에 관한 것이다.At least some embodiments of the present disclosure relate to an apparatus and a method for generating an electronic document.
경제생활 구조가 다양화되고, 재테크에 대한 관심이 고조됨과 동시에 각 은행들이 경쟁적으로 다양한 금융상품을 출시하면서, 은행 지점(또는 영업점)에 구비된 창구를 통한 창구거래 업무량이 폭주하고 있다.With diversified economic life structures, growing interest in financial technologies, and banks launching various financial products competitively, the volume of counter transactions through banks (or branch offices) is increasing.
이에, 각 은행들은 창구거래 업무량을 감소시키고 인적자원을 효율적으로 활용하기 위해, 현금자동입출금기(ATM: Automatic Teller Machine), 현금자동지급기(CD: Cash Dispenser), 공과금 자동화기기, 인터넷뱅킹, 무선뱅킹, 및 텔레뱅킹 등을 활용하여, 대면 확인 및 직원 상담을 필요로 하는 거래만을 창구를 통해 거래하도록 유도하고 있으나, 창구 거래 업무량은 여전히 감소하지 않고 일정 수준을 지속적으로 유지하고 있는 실정이다.Therefore, each bank is required to reduce the amount of counter transactions and to efficiently utilize human resources, such as ATM (Automatic Teller Machine), Cash Dispenser (CD), utility billing equipment, Internet banking, and wireless banking. Although only the transactions that require face-to-face confirmation and staff consultation are encouraged to be traded through the counters by using the banking and telebanking services, the amount of counter-transaction work is still reduced and is maintained at a constant level.
한편, 이와 같은 창구 거래는 입금 전표, 출금 전표, 외화 예금(금적립) 거래표, 환전/송금/금매매 거래표와 같은 다양한 종이 전표에 거래 요청 정보를 기입함으로써 이루어지는데, 이에 각 은행들은 창구업무가 종료된 후, 각 창구에서 발생한 종이 전표들을 일괄 수거하여 일정 기간 동안 보관함과 동시에, 이를 스캐닝하여 종이 전표 이미지를 생성한 후 법률이 정하는 기간 동안 데이터베이스에 저장하고 있다.In the meantime, such a window transaction is performed by writing transaction request information on various paper documents such as deposit slips, withdrawal slips, foreign currency deposit (money deposit) trade slips, and currency exchange / money transfer / money trade transactions slips. After the work is finished, the paper slips generated at each window are collected and stored for a certain period of time. At the same time, the paper slips are scanned to generate a paper slip image and stored in the database for the period set by law.
이와 같은 창구 거래에 따른 종이 전표 관리 업무는 종이 전표의 수거와 보관 업무, 및 대량의 스캐닝 작업과 종이 전표 이미지 관리 업무를 포함하는데, 이는 많은 양의 시간과 비용 및 인력의 낭비를 초래하고 있다. The paper slip management tasks associated with such a window transaction include the collection and storage of paper slips, and a large amount of scanning and paper slip image management, which causes a large amount of time, money and waste of manpower.
특히, 데이터베이스에 저장된 종이 전표 이미지를 사후 검토 및 확인하기 위해서는 종이 전표 이미지 파일명에 종이 전표 관련 정보를 모두 포함하도록 저장한 후, 파일 이름을 통해 종이 전표 이미지를 관리(또는 검색)해야 하는데, 이와 같은 종이 전표 이미지 방식을 통해 은행별로 하루에도 수십만 건씩 쌓이는 종이 전표 이미지를 관리한다는 것은 매우 난해하고 복잡한 작업일 수 밖에 없다.In particular, in order to review and confirm the paper document images stored in the database, the paper document image file name must be stored to include all the paper document related information, and then the paper document image is managed (or searched) through the file name. Managing paper images of banks that accumulate hundreds of thousands of banks a day by paper journal image method is a very difficult and complicated task.
본 명세서의 일 실시 예는 서류작성 프로세스를 시스템화하기 위한 전자문서 생성 장치 및 방법을 제공하는 데 그 목적이 있다.One embodiment of the present specification is to provide an electronic document generating apparatus and method for systemizing the document preparation process.
본 명세서의 일 실시 예에 따르는 전자문서 생성 방법은, 고객용 단말이, 내부 전자문서 어플리케이션을 통해 고객이 입력한 정보를 암호화하여 무선통신망을 통해 전송하는 단계; 보안장치가, 상기 고객용 단말에 의해 전송되는 상기 암호화된 정보를 제1 방화벽 포트를 통해 수신하고, 상기 수신된 암호화된 정보를 제2 방화벽 포트를 통해 전송하는 단계; 전자문서 장치가, 상기 보안장치에 의해 전송되는 상기 암호화된 정보를 수신하고, 상기 수신된 암호화된 정보를 복호화하여 은행전산망을 통해 전송하는 단계; 직원용 단말이, 상기 전자문서 장치에 의해 전송되는 정보를 수신하여 내부 전자문서 프로그램에 반영하고, 직원으로부터 정보 입력의 완료가 확인되면, 입력 완료된 정보를 계정계 서버로 전달하여 해당 거래 업무를 처리하는 단계; 및 상기 전자문서 장치가, 상기 입력 완료된 정보를 기반으로 전자문서를 생성하는 단계;를 포함할 수 있다. Electronic document generation method according to an embodiment of the present disclosure, the customer terminal, the step of encrypting the information input by the customer through the internal electronic document application transmitted via a wireless communication network; Receiving, by the security device, the encrypted information transmitted by the customer terminal through a first firewall port and transmitting the received encrypted information through a second firewall port; Receiving, by the electronic document device, the encrypted information transmitted by the security device, decrypting the received encrypted information and transmitting the decrypted information through a bank computer network; The employee terminal receives the information transmitted by the electronic document device and reflects the information in the internal electronic document program. When the completion of the information input is confirmed by the employee, the employee terminal transmits the input completed information to the account system server to process the transaction. step; And generating, by the electronic document apparatus, an electronic document based on the input completed information.
본 명세서의 일 실시 예에 따르는 전자문서 생성 장치는, 내부 전자문서 어플리케이션을 통해 고객이 입력한 정보를 암호화하여 무선통신망을 통해 전송하는 고객용 단말; 상기 고객용 단말에 의해 전송되는 상기 암호화된 정보를 제1 방화벽 포트를 통해 수신하고, 상기 수신된 암호화된 정보를 제2 방화벽 포트를 통해 전송하는 보안장치; 상기 보안장치에 의해 전송되는 상기 암호화된 정보를 수신하고, 상기 수신된 암호화된 정보를 복호화하여 은행전산망을 통해 전송하는 전자문서 장치; 및 상기 전자문서 장치에 의해 전송되는 정보를 수신하여 내부 전자문서 프로그램에 반영하고, 직원으로부터 정보 입력의 완료가 확인되면, 입력 완료된 정보를 계정계 서버로 전달하여 해당 거래 업무를 처리하는 직원용 단말;을 포함하며, 상기 전자문서 장치는, 상기 입력 완료된 정보를 기반으로 전자문서를 생성할 수 있다. An electronic document generating apparatus according to an embodiment of the present disclosure, a customer terminal for encrypting the information input by the customer through the internal electronic document application and transmitting through a wireless communication network; A security device for receiving the encrypted information transmitted by the customer terminal through a first firewall port and transmitting the received encrypted information through a second firewall port; An electronic document device for receiving the encrypted information transmitted by the security device, decrypting the received encrypted information, and transmitting the decrypted information through a bank computer network; And an employee terminal that receives the information transmitted by the electronic document device and reflects the information in an internal electronic document program, and when the completion of the information input is confirmed by the employee, transfers the input information to the account system server and processes the transaction. The electronic document device may generate an electronic document based on the input completed information.
본 명세서의 일 실시 예에 따르면 서류작성 프로세스를 시스템화하기 위한 전자문서 생성 장치 및 방법을 제공할 수 있다.According to an embodiment of the present disclosure, an electronic document generating apparatus and method for systemizing a document preparation process may be provided.
특히, 서류작성 프로세스의 시스템화를 통해 업무생산성을 향상시키고 종이구매 및 보관비용 등의 비용을 절감시킬 수 있는 이점이 있다. In particular, there is an advantage that can improve the work productivity and reduce the cost of paper purchase and storage through the systemization of the document preparation process.
또한, 서류작성 프로세스의 시스템화를 통해 고객이 반드시 직접 입력해야 하는 항목이 고객에 의해 입력되지 않을 경우 고객이 원하는 거래 업무를 불가 처리함으로써, 금융소비자를 보호할 수 있는 이점이 있다. In addition, through the systemization of the document preparation process, if an item that a customer must input directly is not entered by the customer, the transaction business desired by the customer is not processed, thereby protecting the financial consumer.
또한, 무선통신망을 통해 고객이 입력한 정보가 전송됨에 따라 영업점 창구에 전선이 사라져 쾌적한 영업 환경의 조성이 가능한 이점이 있다. In addition, as the information input by the customer is transmitted through the wireless communication network, there is an advantage that the wire disappears at the window of the branch, thereby creating a pleasant business environment.
또한, 무선통신망을 통해 전송된 고객 입력 정보가 DMZ(Demilitarized Zone) 구간을 경유하여 은행전산망을 통해 직원용 단말로 전송됨으로써, 보안을 강화할 수 있는 이점이 있다. In addition, the customer input information transmitted through the wireless communication network is transmitted to the employee terminal through the bank computer network via the DMZ (Demilitarized Zone) section, there is an advantage that can be enhanced security.
또한, 태블릿 PC(Personal Computer)를 활용하여 고객 입력 정보를 무선통신망을 통해 전송함에 따라 영업점 창구 이외의 장소에서도 은행 직원용 단말을 통한 거래가 가능한 이점이 있다. 이에 따라 직원이 직접 고객을 방문하여 태블릿 PC 등을 이용한 고객 서비스를 제공하는 ODS(Out Door Sales), 및 고객이 주 거래 계좌를 다른 은행으로 옮기면 기존 계좌에 연결된 카드 대금이나 각종 공과금 자동이체 등을 기존 은행이 새 은행 계좌로 옮겨주도록 하는 제도인 계좌이동제 등 급변하는 금융환경에 맞춰 새로운 영업조직의 운영이 가능하다. ODS 제공 시, MDM(Mobile Device Management)을 통해 태블릿 PC 사용자를 확인하여 사전 등록된 직원과 일치하는 경우에만 해당 태블릿 PC를 이용할 수 있도록 제한할 수도 있다. In addition, by using a tablet PC (Personal Computer) to transmit customer input information through a wireless communication network there is an advantage that can be transacted through the terminal for the bank employee in the place other than the window of the branch. As a result, ODS (Out Door Sales), where employees visit customers directly and provide customer service using a tablet PC, and when a customer transfers a main transaction account to another bank, pays for the card or direct debit associated with the existing account. It is possible to operate a new sales organization in line with the rapidly changing financial environment, such as the account transfer system, which allows existing banks to transfer to new bank accounts. When ODS is provided, tablet PC users can be identified through Mobile Device Management (MDM) to restrict access to the tablet PC only if it matches a pre-registered employee.
또한, 태블릿 PC에 설치된 전자문서 어플리케이션을 활용함에 따라 태블릿 PC의 기능은 그대로 활용하면서도 높은 보안성이 요구되는 은행 거래가 가능한 이점이 있다. In addition, by utilizing the electronic document application installed on the tablet PC has the advantage that bank transactions that require high security while utilizing the functions of the tablet PC as it is.
또한, 고객용 단말과 직원용 단말 간 입력된 정보의 상호 동기화를 통해 거래 업무 처리 시간을 단축할 수 있는 이점이 있다. In addition, there is an advantage that can reduce the transaction processing time through the mutual synchronization of the input information between the customer terminal and the employee terminal.
도 1은 본 명세서의 일 실시 예에 따르는 전자문서 생성 장치의 블럭 구성도이다. 1 is a block diagram of an electronic document generating apparatus according to an embodiment of the present specification.
도 2는 본 명세서의 일 실시 예에 따르는 전자문서 생성 방법의 순서도이다.2 is a flowchart illustrating a method for generating an electronic document according to an embodiment of the present specification.
이하, 본 명세서의 실시 예를 첨부된 도면을 참조하여 상세하게 설명한다.Hereinafter, embodiments of the present disclosure will be described in detail with reference to the accompanying drawings.
실시 예를 설명함에 있어서 본 명세서가 속하는 기술 분야에 익히 알려져 있고 본 명세서와 직접적으로 관련이 없는 기술 내용에 대해서는 설명을 생략한다. 이는 불필요한 설명을 생략함으로써 본 명세서의 요지를 흐리지 않고 더욱 명확히 전달하기 위함이다.In describing the embodiments, descriptions of technical contents that are well known in the art to which the present disclosure belongs and are not directly related to the present specification will be omitted. This is to more clearly communicate without obscure the subject matter of the present specification by omitting unnecessary description.
마찬가지 이유로 첨부 도면에 있어서 일부 구성요소는 과장되거나 생략되거나 개략적으로 도시되었다. 또한, 각 구성요소의 크기는 실제 크기를 전적으로 반영하는 것이 아니다. 각 도면에서 동일한 또는 대응하는 구성요소에는 동일한 참조 번호를 부여하였다.For the same reason, in the accompanying drawings, some components are exaggerated, omitted or schematically illustrated. In addition, the size of each component does not fully reflect the actual size. The same or corresponding components in each drawing are given the same reference numerals.
도 1은 본 명세서의 일 실시 예에 따르는 전자문서 생성 장치의 블럭 구성도이다. 1 is a block diagram of an electronic document generating apparatus according to an embodiment of the present specification.
상기 도 1을 참조하면, 본 명세서의 일 실시 예에 따르는 전자문서 생성 장치는, 고객용 단말(100), 보안장치(110), 전자문서 장치(120), 직원용 단말(130), 계정계 서버(140), 데이터베이스(150), BPR(Business Process Re-engineering) 서버(160)를 포함한다. Referring to FIG. 1, the electronic document generating device according to an embodiment of the present disclosure includes a customer terminal 100, a security device 110, an electronic document device 120, an employee terminal 130, and an account server. 140, a database 150, and a business process re-engineering (BPR) server 160.
고객용 단말(100)은 내부 전자문서 어플리케이션을 통해 고객이 입력한 정보를 암호화하여 무선통신망을 통해 보안장치(110)로 실시간 전송한다. 고객용 단말(100)은 영업점 창구 내외의 장소에서 무선통신망에 접속이 가능하고 전자펜의 사용 및 어플리케이션의 설치가 가능한 스마트 기기로서, 태블릿 PC(Personal Computer), 스마트 폰 등 다양한 형태의 단말일 수 있다. 여기서, 무선통신망은 WIFI, LTE(Long Term Evolution), 및 기타 현재까지 알려졌거나 미래에 알려질 무선통신 방식을 이용하여 구현될 수 있다. The customer terminal 100 encrypts the information input by the customer through an internal electronic document application and transmits the information to the security device 110 in real time through a wireless communication network. The customer terminal 100 is a smart device that can be connected to a wireless communication network at a place inside and outside a store window and can use an electronic pen and install an application. The terminal 100 can be various types of terminals such as a tablet PC and a smart phone. have. Here, the wireless communication network may be implemented using WIFI, Long Term Evolution (LTE), and other wireless communication schemes known to be known or future.
보안장치(110)는 무선통신망과 은행전산망 사이에 위치한 중간지점인 DMZ(Demilitarized Zone) 구간 내 침입차단장치로서, 고객용 단말(100)에 의해 전송되는 상기 암호화된 정보를 제1 방화벽 포트를 통해 수신하고, 상기 수신된 암호화된 정보를 제2 방화벽 포트를 통해 전자문서 장치(120)로 전송한다. The security device 110 is an intrusion prevention device in a DMZ section, which is an intermediate point located between a wireless communication network and a bank computer network, and transmits the encrypted information transmitted by the customer terminal 100 through a first firewall port. And transmits the received encrypted information to the electronic document device 120 through the second firewall port.
전자문서 장치(120)는 보안장치(110)에 의해 전송되는 상기 암호화된 정보를 수신하고, 상기 수신된 암호화된 정보를 복호화하여 은행전산망을 통해 직원용 단말(130)로 전송한다. The electronic document device 120 receives the encrypted information transmitted by the security device 110, decrypts the received encrypted information, and transmits the encrypted information to the employee terminal 130 through a bank computer network.
직원용 단말(130)은 전자문서 장치(120)에 의해 전송되는 정보를 수신하고, 상기 수신된 정보 전체 또는 그 중 필요한 정보만을 추출하여 내부 전자문서 프로그램에 반영하며, 고객 및 직원으로부터 정보 입력의 완료가 확인되면, 입력 완료된 정보를 계정계 서버(140)로 전달한다. 직원은 상기 전자문서 프로그램에 반영되어 표시되는 정보를 확인하면서 고객의 정보 입력을 도우며, 고객의 정보 입력이 완료되면, 최종적으로 고객에게 입력 완료된 정보의 내용을 확인받고, 정보 입력의 완료를 알리는 버튼을 조작할 수 있다. 고객이 반드시 직접 입력해야 하는 항목을 제외한 항목들은 고객과의 상담 과정에서 직원이 직접 입력할 수도 있다. 이 경우, 직원용 단말(130)은 직원으로부터 고객에 대한 정보를 직접 입력받고, 직접 입력받은 정보를 상기 내부 전자문서 프로그램에 반영할 수 있다. 직원용 단말(130)은 고객 및 직원으로부터 정보 입력의 완료가 확인되면, 고객이 반드시 직접 입력해야 하는 필수 고객자필대상 항목이 고객에 의해 모두 입력되었는지 여부를 확인하고, 고객에 의해 입력되지 않은 필수 고객자필대상 항목이 존재할 경우, 고객이 원하는 거래 업무가 처리 불가능함을 표시함으로써, 필수 고객자필대상 항목이 고객에 의해 모두 입력되도록 할 수 있다. 이와 같이 고객으로부터 필수 고객자필대상 항목을 모두 입력받은 후 고객이 원하는 거래 업무를 처리함으로써, 기존 서류 작성에서 발생하던 불완전 판매를 예방할 수 있다. The employee terminal 130 receives the information transmitted by the electronic document device 120, extracts all the received information or only necessary information from the electronic document device 120, and reflects the information to the internal electronic document program, and inputs information from customers and employees. When the completion is confirmed, the completed input information is transferred to the accounting server 140. The employee helps the customer to input the information while checking the information reflected in the electronic document program.When the input of the customer's information is completed, the employee finally confirms the contents of the input information and the button notifies the completion of the information input. Can be operated. The items can be entered by the employee directly during the consultation with the customer, except items that the customer must enter. In this case, the employee terminal 130 may directly receive information about the customer from the employee, and reflect the information directly received in the internal electronic document program. When the employee terminal 130 confirms completion of information input from the customer and the employee, the customer terminal checks whether the required customer handwritten items that the customer must input directly have been entered by the customer, and is not required by the customer. If the customer handwritten item exists, it indicates that the transaction business desired by the customer cannot be processed, so that the required customer handwritten item can be entered by the customer. In this way, by receiving all the required customer handwritten items from the customer and processing the transaction business desired by the customer, it is possible to prevent incomplete sales arising from the existing document preparation.
계정계 서버(140)는 상기 입력 완료된 정보를 기반으로 해당 거래 업무를 처리한다. 예를 들어, 고객의 입출금 처리, 예금업무 처리, 여수신 업무처리 등을 실시간으로 처리한다. 이에 따라 직원은 최소한의 단말 조작만으로 통장 인자 등의 제반 업무를 수행한 후 고객이 원하는 거래 업무 처리 절차를 완료할 수 있다. The account system server 140 processes the corresponding transaction task based on the input completed information. For example, the customer's deposit and withdrawal processing, deposit processing, and the receiving and receiving business processing is processed in real time. Accordingly, the employee can complete the transaction processing procedures desired by the customer after performing various tasks such as bank accounting factor with minimal terminal operation.
이와 같이 계정계 서버(140)에 의해 해당 거래 업무가 처리 완료되면, 전자문서 장치(120)는 상기 입력 완료된 정보를 기반으로 전자문서를 생성한다. 다른 실시 예에 따라, 직원용 단말(130)에 의해 상기 입력 완료된 정보가 계정계 서버(140)로 전달 완료되면, 전자문서 장치(120)가 상기 입력 완료된 정보를 기반으로 전자문서를 생성할 수도 있다. As such, when the corresponding transaction task is completed by the accounting server 140, the electronic document apparatus 120 generates an electronic document based on the input completed information. According to another embodiment, when the input completed information is transferred to the accounting server 140 by the employee terminal 130, the electronic document device 120 may generate an electronic document based on the input completed information. .
전자문서 장치(120)는 외부의 타임스탬프인증(TSA: Time Stamp Authority) 서버(도시하지 않음)와 연동하여 상기 생성된 전자문서에 대한 타임 스탬프 인증을 수행한다. 여기서, 타임 스탬프 인증은, 전자문서가 처음 생성된 시점에 대한 확인 정보를 부여하여 해당 전자문서가 위변조 되지 않음을 인증하는 서비스이다. The electronic document device 120 performs a time stamp authentication on the generated electronic document in association with an external time stamp authority (TSA) server (not shown). Here, the time stamp authentication is a service for authenticating that the electronic document is not forged by giving confirmation information on the time when the electronic document was first generated.
전자문서 장치(120)는 상기 타임 스탬프 인증이 완료된 전자문서의 원본을 미리 정해진 형태의 파일(예를 들어, PDF(Portable Document Format) 파일)로 데이터베이스(150)에 저장한다. The electronic document device 120 stores the original of the electronic document in which the time stamp authentication is completed in the database 150 as a file of a predetermined type (for example, a Portable Document Format (PDF) file).
전자문서 장치(120)는 전자문서의 원활한 조회 및 열람을 위해 원본 파일을 미리 정해진 형태의 파일(예를 들어, TIF 파일)로 변환하여 사본 파일을 생성하고, 상기 생성된 사본 파일을 별도의 데이터베이스인 BPR 서버(160)에 저장한다. The electronic document device 120 generates a copy file by converting the original file into a file of a predetermined type (for example, a TIF file) for smooth inquiry and viewing of the electronic document, and generates the copy file in a separate database. Store in the BPR server 160.
BPR 서버(160)는 상기 생성된 사본 파일과 함께, 고객 제출 서류(예를 들어, 주민등록등본, 가족관계증명서 등)에 대한 스캔 이미지 파일을 저장한다. 직원은 고객이 가지고 온 각종 제출 서류를 개인용 스캐너를 통해 스캔하여 전자화 문서로 만들고 이를 BPR 서버(160)에 저장할 수 있다. The BPR server 160 stores the scanned image file for the customer submission document (for example, a resident registration copy, a family relationship certificate, etc.) together with the generated copy file. The employee may scan various submitted documents brought by the customer through a personal scanner to make an electronic document and store it in the BPR server 160.
도 2는 본 명세서의 일 실시 예에 따르는 전자문서 생성 방법의 순서도이다.2 is a flowchart illustrating a method for generating an electronic document according to an embodiment of the present specification.
상기 도 2를 참조하면, 단계 S201에서 전자문서 생성 장치 내 고객용 단말(100)은, 내부 전자문서 어플리케이션을 통해 고객이 입력한 정보를 암호화하여 무선통신망을 통해 보안장치(110)로 전송한다. 여기서, 무선통신망은 WIFI, LTE(Long Term Evolution), 및 기타 현재까지 알려졌거나 미래에 알려질 무선통신 방식을 이용하여 구현될 수 있다. Referring to FIG. 2, in step S201, the customer terminal 100 in the electronic document generating apparatus encrypts the information input by the customer through the internal electronic document application and transmits the information to the security apparatus 110 through the wireless communication network. Here, the wireless communication network may be implemented using WIFI, Long Term Evolution (LTE), and other wireless communication schemes known to be known or future.
단계 S203에서 전자문서 생성 장치 내 보안장치(110)는, 고객용 단말(100)에 의해 전송되는 상기 암호화된 정보를 제1 방화벽 포트를 통해 수신하고, 상기 수신된 암호화된 정보를 제2 방화벽 포트를 통해 전자문서 장치(120)로 전송한다. In operation S203, the security device 110 in the electronic document generating device receives the encrypted information transmitted by the customer terminal 100 through a first firewall port, and receives the received encrypted information in a second firewall port. It transmits to the electronic document device 120 through.
단계 S205에서 전자문서 생성 장치 내 전자문서 장치(120)는, 보안장치(110)에 의해 전송되는 상기 암호화된 정보를 수신하고, 상기 수신된 암호화된 정보를 복호화하여 은행전산망을 통해 직원용 단말(130)로 전송한다. In step S205, the electronic document device 120 in the electronic document generating device receives the encrypted information transmitted by the security device 110, decrypts the received encrypted information and the employee terminal (through the bank computer network) ( 130).
단계 S207에서 전자문서 생성 장치 내 직원용 단말(130)은, 전자문서 장치(120)에 의해 전송되는 정보를 수신하고, 상기 수신된 정보 전체 또는 그 중 필요한 정보만을 추출하여 내부 전자문서 프로그램에 반영한다. 고객이 반드시 직접 입력해야 하는 항목을 제외한 항목들은 고객과의 상담 과정에서 직원이 직접 입력할 수도 있다. 이 경우, 직원용 단말(130)은 직원으로부터 고객에 대한 정보를 직접 입력받고, 직접 입력받은 정보를 상기 내부 전자문서 프로그램에 반영할 수 있다. In step S207, the employee terminal 130 in the electronic document generating device receives the information transmitted by the electronic document device 120, extracts all the received information or only necessary information from the electronic document device 120 and reflects it to the internal electronic document program. do. The items can be entered by the employee directly during the consultation with the customer, except items that the customer must enter. In this case, the employee terminal 130 may directly receive information about the customer from the employee, and reflect the information directly received in the internal electronic document program.
단계 S209에서 전자문서 생성 장치 내 직원용 단말(130)은, 고객 및 직원으로부터 정보 입력의 완료가 확인되는지 여부를 검사한다. 직원은 상기 전자문서 프로그램에 반영되어 표시되는 정보를 확인하면서 고객의 정보 입력을 도우며, 고객의 정보 입력이 완료되면, 최종적으로 고객에게 입력 완료된 정보의 내용을 확인받고, 정보 입력의 완료를 알리는 버튼을 조작할 수 있다. In step S209, the employee terminal 130 in the electronic document generating apparatus checks whether or not the completion of information input from the customer and the employee is confirmed. The employee helps the customer to input the information while checking the information reflected in the electronic document program.When the input of the customer's information is completed, the employee finally confirms the contents of the input information and the button notifies the completion of the information input. Can be operated.
상기 단계 S209에서 미리 결정된 시간 내에 고객 및 직원으로부터 정보 입력의 완료가 확인되지 않으면, 전자문서 생성 장치 내 고객용 단말(100), 보안장치(110), 전자문서 장치(120) 및 직원용 단말(130)은 상기 S201단계로 돌아가 이하 해당 단계를 반복 수행한다. If the completion of the information input from the customer and the employee within the predetermined time in step S209 is not confirmed, the customer terminal 100, the security device 110, the electronic document device 120 and the employee terminal in the electronic document generating device ( 130 returns to step S201 and repeats the steps below.
반면, 상기 단계 S209에서 고객 및 직원으로부터 정보 입력의 완료가 확인되면, 단계 S211에서 전자문서 생성 장치 내 직원용 단말(130)은 입력 완료된 정보를 계정계 서버(140)로 전달하여 해당 거래 업무를 처리한다. On the other hand, when the completion of the information input from the customer and the employee in step S209 is confirmed, in step S211 employee terminal 130 in the electronic document generating device delivers the input information to the account server server 140 to process the transaction business do.
도시하지는 않았지만, 상기 단계 S209에서 고객 및 직원으로부터 정보 입력의 완료가 확인되면, 전자문서 생성 장치 내 직원용 단말(130)은, 상기 단계 S211 이전에, 고객이 반드시 직접 입력해야 하는 필수 고객자필대상 항목이 고객에 의해 모두 입력되었는지 여부를 확인하고, 고객에 의해 입력되지 않은 필수 고객자필대상 항목이 존재할 경우, 고객이 원하는 거래 업무가 처리 불가능함을 표시함으로써, 필수 고객자필대상 항목이 고객에 의해 모두 입력되도록 할 수 있다. Although not shown, when the completion of the information input from the customer and the employee in step S209 is confirmed, the employee terminal 130 in the electronic document generating device, the required customer handwriting object that the customer must enter directly before the step S211 The required customer handwritten item is checked by the customer by checking whether the item has all been entered by the customer, and indicating that if the required customer handwritten item that is not entered by the customer exists, the transaction business desired by the customer cannot be processed. You can have them all entered.
단계 S213에서 전자문서 생성 장치 내 전자문서 장치(120)는, 상기 입력 완료된 정보를 기반으로 전자문서를 생성한다. In operation S213, the electronic document apparatus 120 in the electronic document generating device generates an electronic document based on the input completed information.
단계 S215에서 전자문서 생성 장치 내 전자문서 장치(120)는, 타임스탬프인증(TSA: Time Stamp Authority) 서버와 연동하여 상기 생성된 전자문서에 대한 타임 스탬프 인증을 수행한다. In operation S215, the electronic document apparatus 120 in the electronic document generating apparatus performs a time stamp authentication on the generated electronic document in cooperation with a time stamp authority (TSA) server.
단계 S217에서 전자문서 생성 장치 내 전자문서 장치(120)는, 상기 타임 스탬프 인증이 완료된 전자문서의 원본을 미리 정해진 형태의 파일(예를 들어, PDF(Portable Document Format) 파일)로 데이터베이스(150)에 저장한다.In step S217, the electronic document apparatus 120 in the electronic document generating apparatus stores the original document of the electronic document on which the time stamp authentication is completed as a file of a predetermined type (for example, a Portable Document Format (PDF) file). Store in
단계 S219에서 전자문서 생성 장치 내 전자문서 장치(120)는, 전자문서의 원활한 조회 및 열람을 위해 원본 파일을 미리 정해진 형태의 파일(예를 들어, TIF 파일)로 변환하여 사본 파일을 생성하고, 상기 생성된 사본 파일을 별도의 데이터베이스인 BPR 서버(160)에 저장한다. In step S219, the electronic document device 120 in the electronic document generating device converts the original file into a file of a predetermined type (for example, a TIF file) to generate a copy file for smooth inquiry and viewing of the electronic document, The generated copy file is stored in the BPR server 160 which is a separate database.
상술한 실시 예들에 따른 전자문서 생성 장치 및 방법은, 서류작성 프로세스의 시스템화를 통해 업무생산성을 향상시키고 종이구매 및 보관비용 등의 비용을 절감시킬 수 있는 이점이 있다. The electronic document generating apparatus and method according to the above embodiments have an advantage of improving work productivity and reducing costs such as paper purchase and storage costs through systemization of a document preparation process.
또한, 서류작성 프로세스의 시스템화를 통해 고객이 반드시 직접 입력해야 하는 항목이 고객에 의해 입력되지 않을 경우 고객이 원하는 거래 업무를 불가 처리함으로써, 금융소비자를 보호할 수 있는 이점이 있다. In addition, through the systemization of the document preparation process, if an item that a customer must input directly is not entered by the customer, the transaction business desired by the customer is not processed, thereby protecting the financial consumer.
또한, 무선통신망을 통해 고객이 입력한 정보가 전송됨에 따라 영업점 창구에 전선이 사라져 쾌적한 영업 환경의 조성이 가능한 이점이 있다. In addition, as the information input by the customer is transmitted through the wireless communication network, there is an advantage that the wire disappears at the window of the branch, thereby creating a pleasant business environment.
또한, 무선통신망을 통해 전송된 고객 입력 정보가 DMZ 구간을 경유하여 은행전산망을 통해 직원용 단말로 전송됨으로써, 보안을 강화할 수 있는 이점이 있다. In addition, the customer input information transmitted through the wireless communication network is transmitted to the employee terminal through the bank computer network via the DMZ interval, there is an advantage that can be enhanced security.
또한, 태블릿 PC를 활용하여 고객 입력 정보를 무선통신망을 통해 전송함에 따라 영업점 창구 이외의 장소에서도 은행 직원용 단말을 통한 거래가 가능한 이점이 있다. 이에 따라 직원이 직접 고객을 방문하여 태블릿 PC 등을 이용한 고객 서비스를 제공하는 ODS(Out Door Sales), 및 고객이 주 거래 계좌를 다른 은행으로 옮기면 기존 계좌에 연결된 카드 대금이나 각종 공과금 자동이체 등을 기존 은행이 새 은행 계좌로 옮겨주도록 하는 제도인 계좌이동제 등 급변하는 금융환경에 맞춰 새로운 영업조직의 운영이 가능하다. ODS 제공 시, MDM(Mobile Device Management)을 통해 태블릿 PC 사용자를 확인하여 사전 등록된 직원과 일치하는 경우에만 해당 태블릿 PC를 이용할 수 있도록 제한할 수도 있다. In addition, by using a tablet PC to transmit customer input information through a wireless communication network there is an advantage that can be transacted through the terminal for the bank employee at a place other than the sales counter. As a result, ODS (Out Door Sales), where employees visit customers directly and provide customer service using a tablet PC, and when a customer transfers a main transaction account to another bank, pays for the card or direct debit associated with the existing account. It is possible to operate a new sales organization in line with the rapidly changing financial environment, such as the account transfer system, which allows existing banks to transfer to new bank accounts. When ODS is provided, tablet PC users can be identified through Mobile Device Management (MDM) to restrict access to the tablet PC only if it matches a pre-registered employee.
또한, 태블릿 PC에 설치된 전자문서 어플리케이션을 활용함에 따라 태블릿 PC의 기능은 그대로 활용하면서도 높은 보안성이 요구되는 은행 거래가 가능한 이점이 있다. In addition, by utilizing the electronic document application installed on the tablet PC has the advantage that bank transactions that require high security while utilizing the functions of the tablet PC as it is.
또한, 고객용 단말과 직원용 단말 간 입력된 정보의 상호 동기화를 통해 거래 업무 처리 시간을 단축할 수 있는 이점이 있다. In addition, there is an advantage that can reduce the transaction processing time through the mutual synchronization of the input information between the customer terminal and the employee terminal.
본 명세서가 속하는 기술분야의 통상의 지식을 가진 자는 본 명세서가 그 기술적 사상이나 필수적인 특징을 변경하지 않고서 다른 구체적인 형태로 실시될 수 있다는 것을 이해할 수 있을 것이다. 그러므로 이상에서 기술한 실시 예들은 모든 면에서 예시적인 것이며 한정적이 아닌 것으로 이해해야만 한다. 본 명세서의 범위는 상기 상세한 설명보다는 후술하는 특허청구의 범위에 의하여 나타내어지며, 특허청구의 범위의 의미 및 범위 그리고 그 균등 개념으로부터 도출되는 모든 변경 또는 변형된 형태가 본 명세서의 범위에 포함되는 것으로 해석되어야 한다.Those skilled in the art will appreciate that the present disclosure may be embodied in other specific forms without changing the technical spirit or essential features of the present disclosure. Therefore, it should be understood that the embodiments described above are exemplary in all respects and not restrictive. The scope of the present specification is indicated by the following claims rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and the equivalent concept are included in the scope of the present specification. Should be interpreted.
한편, 본 명세서와 도면에는 본 명세서의 바람직한 실시 예에 대하여 개시하였으며, 비록 특정 용어들이 사용되었으나, 이는 단지 본 명세서의 기술 내용을 쉽게 설명하고 발명의 이해를 돕기 위한 일반적인 의미에서 사용된 것이지, 본 명세서의 범위를 한정하고자 하는 것은 아니다. 여기에 개시된 실시 예 외에도 본 명세서의 기술적 사상에 바탕을 둔 다른 변형 예들이 실시 가능하다는 것은 본 명세서가 속하는 기술 분야에서 통상의 지식을 가진 자에게 자명한 것이다.On the other hand, the present specification and drawings have been described with respect to the preferred embodiments of the present specification, although specific terms are used, it is only used in a general sense to easily explain the technical content of the present specification and to help the understanding of the invention, It is not intended to limit the scope of the specification. It will be apparent to those skilled in the art that other modifications based on the technical spirit of the present disclosure may be implemented in addition to the embodiments disclosed herein.
<부호의 설명><Description of the code>
100: 고객용 단말 100: customer terminal
110: 보안장치110: security device
120: 전자문서 장치 120: electronic document device
130: 직원용 단말130: terminal for employees
140: 계정계 서버 140: account server
150: 데이터베이스150: database
160: BPR 서버160: BPR server

Claims (12)

  1. 고객용 단말이, 내부 전자문서 어플리케이션을 통해 고객이 입력한 정보를 암호화하여 무선통신망을 통해 전송하는 단계;Encrypting, by the customer terminal, information input by the customer through an internal electronic document application and transmitting the information through a wireless communication network;
    보안장치가, 상기 고객용 단말에 의해 전송되는 상기 암호화된 정보를 제1 방화벽 포트를 통해 수신하고, 상기 수신된 암호화된 정보를 제2 방화벽 포트를 통해 전송하는 단계;Receiving, by the security device, the encrypted information transmitted by the customer terminal through a first firewall port and transmitting the received encrypted information through a second firewall port;
    전자문서 장치가, 상기 보안장치에 의해 전송되는 상기 암호화된 정보를 수신하고, 상기 수신된 암호화된 정보를 복호화하여 은행전산망을 통해 전송하는 단계; Receiving, by the electronic document device, the encrypted information transmitted by the security device, decrypting the received encrypted information and transmitting the decrypted information through a bank computer network;
    직원용 단말이, 상기 전자문서 장치에 의해 전송되는 정보를 수신하여 내부 전자문서 프로그램에 반영하고, 직원으로부터 정보 입력의 완료가 확인되면, 입력 완료된 정보를 계정계 서버로 전달하여 해당 거래 업무를 처리하는 단계; 및The employee terminal receives the information transmitted by the electronic document device and reflects the information in the internal electronic document program. When the completion of the information input is confirmed by the employee, the employee terminal transmits the input completed information to the account system server to process the transaction. step; And
    상기 전자문서 장치가, 상기 입력 완료된 정보를 기반으로 전자문서를 생성하는 단계;Generating, by the electronic document apparatus, an electronic document based on the input completed information;
    를 포함하는 전자문서 생성 방법.Electronic document generation method comprising a.
  2. 제 1 항에 있어서, The method of claim 1,
    상기 전자문서 장치가, 타임스탬프인증(TSA: Time Stamp Authority) 서버와 연동하여 상기 생성된 전자문서에 대한 타임 스탬프 인증을 수행하는 단계; Performing, by the electronic document device, a time stamp authentication on the generated electronic document in association with a time stamp authority (TSA) server;
    를 더 포함하는 전자문서 생성 방법.Electronic document generation method further comprising.
  3. 제 2 항에 있어서, The method of claim 2,
    상기 전자문서 장치가, 상기 타임 스탬프 인증이 완료된 전자문서의 원본을 미리 정해진 형태의 파일로 데이터베이스에 저장하는 단계; 및Storing, by the electronic document apparatus, an original of the electronic document on which the time stamp authentication is completed, as a file of a predetermined type in a database; And
    상기 전자문서 장치가, 원본 파일을 미리 정해진 형태의 파일로 변환하여 사본 파일을 생성하고, 상기 생성된 사본 파일을 별도의 데이터베이스에 저장하는 단계;Converting, by the electronic document device, the original file into a file of a predetermined type, generating a copy file, and storing the generated copy file in a separate database;
    를 더 포함하는 전자문서 생성 방법.Electronic document generation method further comprising.
  4. 제 1 항에 있어서, The method of claim 1,
    상기 직원용 단말이, 직원으로부터 고객에 대한 정보를 직접 입력받고, 직접 입력받은 정보를 상기 내부 전자문서 프로그램에 반영하는 단계;Receiving, by the employee terminal, information about a customer directly from an employee, and reflecting the information directly input to the internal electronic document program;
    를 더 포함하는 전자문서 생성 방법.Electronic document generation method further comprising.
  5. 제 1 항에 있어서, The method of claim 1,
    상기 직원용 단말이, 직원으로부터 정보 입력의 완료가 확인되면, 고객이 반드시 직접 입력해야 하는 필수 고객자필대상 항목이 고객에 의해 모두 입력되었는지 여부를 확인하고, 고객에 의해 입력되지 않은 필수 고객자필대상 항목이 존재할 경우, 고객이 원하는 거래 업무가 처리 불가능함을 표시하는 단계;When the employee terminal confirms the completion of the information input from the employee, the customer terminal checks whether all required customer handwritten items that the customer must input directly have been entered by the customer, and the required customer handwritten object not entered by the customer. If the item exists, indicating that the transaction business desired by the customer cannot be processed;
    를 더 포함하는 전자문서 생성 방법.Electronic document generation method further comprising.
  6. 내부 전자문서 어플리케이션을 통해 고객이 입력한 정보를 암호화하여 무선통신망을 통해 전송하는 고객용 단말;A customer terminal for encrypting information input by the customer through an internal electronic document application and transmitting the information through a wireless communication network;
    상기 고객용 단말에 의해 전송되는 상기 암호화된 정보를 제1 방화벽 포트를 통해 수신하고, 상기 수신된 암호화된 정보를 제2 방화벽 포트를 통해 전송하는 보안장치;A security device for receiving the encrypted information transmitted by the customer terminal through a first firewall port and transmitting the received encrypted information through a second firewall port;
    상기 보안장치에 의해 전송되는 상기 암호화된 정보를 수신하고, 상기 수신된 암호화된 정보를 복호화하여 은행전산망을 통해 전송하는 전자문서 장치; 및An electronic document device for receiving the encrypted information transmitted by the security device, decrypting the received encrypted information, and transmitting the decrypted information through a bank computer network; And
    상기 전자문서 장치에 의해 전송되는 정보를 수신하여 내부 전자문서 프로그램에 반영하고, 직원으로부터 정보 입력의 완료가 확인되면, 입력 완료된 정보를 계정계 서버로 전달하여 해당 거래 업무를 처리하는 직원용 단말;Receiving information transmitted by the electronic document device reflected in the internal electronic document program, and when the completion of the information input from the employee is confirmed, the employee terminal for transferring the completed information to the account server to process the transaction business;
    을 포함하며,Including;
    상기 전자문서 장치는, 상기 입력 완료된 정보를 기반으로 전자문서를 생성하는 전자문서 생성 장치.The electronic document apparatus generates an electronic document based on the input completed information.
  7. 제 6 항에 있어서, The method of claim 6,
    상기 전자문서 장치는, The electronic document device,
    타임스탬프인증(TSA: Time Stamp Authority) 서버와 연동하여 상기 생성된 전자문서에 대한 타임 스탬프 인증을 수행하는 전자문서 생성 장치.An electronic document generating apparatus for performing a time stamp authentication on the generated electronic document in association with a Time Stamp Authority (TSA) server.
  8. 제 7 항에 있어서, The method of claim 7, wherein
    상기 전자문서 장치는, The electronic document device,
    상기 타임 스탬프 인증이 완료된 전자문서의 원본을 미리 정해진 형태의 파일로 데이터베이스에 저장하고, The original of the electronic document of which the time stamp authentication is completed is stored in a database as a file of a predetermined type,
    원본 파일을 미리 정해진 형태의 파일로 변환하여 사본 파일을 생성하고, 상기 생성된 사본 파일을 별도의 데이터베이스에 저장하는 전자문서 생성 장치.An electronic document generating apparatus for converting an original file into a file of a predetermined type to generate a copy file, and storing the generated copy file in a separate database.
  9. 제 8 항에 있어서, The method of claim 8,
    상기 별도의 데이터베이스는, The separate database,
    상기 생성된 사본 파일과 함께, 고객 제출 서류에 대한 스캔 이미지를 저장하는 전자문서 생성 장치.Electronic document generating device for storing the scanned image for the customer submission documents, along with the generated copy file.
  10. 제 6 항에 있어서, The method of claim 6,
    상기 직원용 단말은, The employee terminal,
    직원으로부터 고객에 대한 정보를 직접 입력받고, 직접 입력받은 정보를 상기 내부 전자문서 프로그램에 반영하는 전자문서 생성 장치.Electronic document generation device that directly receives information about the customer from the employee, and reflects the information directly input to the internal electronic document program.
  11. 제 6 항에 있어서, The method of claim 6,
    상기 직원용 단말은, The terminal for staff,
    직원으로부터 정보 입력의 완료가 확인되면, 고객이 반드시 직접 입력해야 하는 필수 고객자필대상 항목이 고객에 의해 모두 입력되었는지 여부를 확인하고, 고객에 의해 입력되지 않은 필수 고객자필대상 항목이 존재할 경우, 고객이 원하는 거래 업무가 처리 불가능함을 표시하는 전자문서 생성 장치.When the employee confirms the completion of the information input, the customer checks whether all required customer handwritten items that the customer must enter manually are entered by the customer, and if there is a required customer handwritten item not entered by the customer, An electronic document generating device indicating that this desired transaction is inoperable.
  12. 제 6 항에 있어서, The method of claim 6,
    상기 고객용 단말은, The customer terminal,
    무선통신망에 접속이 가능하고 전자펜의 사용 및 어플리케이션의 설치가 가능한 스마트 기기인 전자문서 생성 장치.An electronic document generating device, which is a smart device capable of connecting to a wireless communication network and using an electronic pen and installing an application.
PCT/KR2016/002106 2015-08-04 2016-03-03 Electronic document generation device and method WO2017022916A1 (en)

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KR1020150109863A KR101711292B1 (en) 2015-08-04 2015-08-04 Apparatus and method for generating electronic document
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KR20220085604A (en) * 2020-12-15 2022-06-22 효성티앤에스 주식회사 Apparatus for receipting and disbursementing of certificate, system for automating of financial work

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