WO2017011614A1 - Method and device for service processing - Google Patents
Method and device for service processing Download PDFInfo
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- WO2017011614A1 WO2017011614A1 PCT/US2016/042185 US2016042185W WO2017011614A1 WO 2017011614 A1 WO2017011614 A1 WO 2017011614A1 US 2016042185 W US2016042185 W US 2016042185W WO 2017011614 A1 WO2017011614 A1 WO 2017011614A1
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- data interaction
- interaction processing
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/45—Structures or tools for the administration of authentication
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
Definitions
- the present disclosure relates to the field of information technology, in particular to a service processing method and a device.
- the present disclosure provides a service processing method and a device to solve the problems of low success rates and low efficiency of service processing in the prior art.
- One embodiment of the present disclosure is drawn to a service processing method including receiving, by a server, a service processing request from a user terminal, the service processing request including data interaction processing mode information and account information, and determining, by the server based on the service processing request, one or more data interaction processing mode candidates for executing the service processing request.
- the one or more data interaction processing mode candidates are determined from a plurality of data interaction processing modes.
- Each of the plurality of data interaction processing modes includes processing parameters, and at least one of the processing parameters is different between different data interaction processing modes of the plurality of data interaction processing modes.
- Each of the one or more data interaction processing mode candidates has an associated processing success rate based on a historical processing record of the plurality of data interaction processing modes.
- the service processing method also includes determining, by the server based on the processing success rate for each of the one or more data interaction processing mode candidates, a data interaction processing mode candidate as a data interaction processing mode for executing the service processing request.
- One embodiment of the present disclosure is drawn to a service processing device including a processor and a non-transitory memory storing instructions executable by the processor.
- the instructions cause the service processing device to receive a service processing request from a user terminal, the service processing request including data interaction processing mode information and account information, and determine, based on the service processing request, one or more data interaction processing mode candidates for executing the service processing request.
- the one or more data interaction processing mode candidates are determined from a plurality of data interaction processing modes.
- Each of the plurality of data interaction processing modes includes processing parameters, and at least one of the processing parameters is different between different data interaction processing modes of the plurality of data interaction processing modes.
- Each of the one or more data interaction processing mode candidates has an associated processing success rate based on a historical processing record of the plurality of data interaction processing modes.
- the instructions also cause the service processing device to determine, based on the processing success rate for each of the one or more data interaction processing mode candidates, a data interaction processing mode candidate as a data interaction processing mode for executing the service processing request.
- One of the embodiments of the present disclosure is drawn to a non-transitory computer-readable storage medium storing computer executable instructions thereon.
- the instruction When executed by a processor of a service processing device, the instruction cause the service processing device to perform a method including receiving, by a server, a service processing request from a user terminal, the service processing request including data interaction processing mode information and account information, and determining, by the server based on the service processing request, one or more data interaction processing mode candidates for executing the service processing request.
- the one or more data interaction processing mode candidates are determined from a plurality of data interaction processing modes.
- Each of the plurality of data interaction processing modes includes processing parameters, and at least one of the processing parameters is different between different data interaction processing modes of the plurality of data interaction processing modes.
- Each of the one or more data interaction processing mode candidates has an associated processing success rate based on a historical processing record of the plurality of data interaction processing modes.
- the method also includes determining, by the server based on the processing success rate for each of the one or more data interaction processing mode candidates, a data interaction processing mode candidate as a data interaction processing mode for executing the service processing request.
- a data interaction processing mode can be selected for handling the service processing request for the user terminal on the basis of the determined processing success rate for each data interaction processing mode candidate. This results in an improvement in the success rate and efficiency of service processing by servers incorporating the teachings disclosed herein.
- Figure 1 illustrates a flow chart of a service processing method according to an embodiment of the disclosure.
- Figure 2 illustrates a flow chart of a service processing method according to an embodiment of the disclosure.
- Figure 3 illustrates a flow chart of a service processing method according to an embodiment of the disclosure.
- Figure 4 illustrates a schematic structural diagram of a service processing device according to an embodiment of the disclosure.
- a server determines at least one data interaction processing mode candidate after a receiving a service processing request from a user terminal, determines a processing success rate for each data interaction processing mode candidate, and determines the data interaction processing mode for handling the service processing request for the user terminal based on the processing success rates for each data interaction processing mode candidate. Therefore, according to the embodiments of the present disclosure, the data interaction processing mode can be selected for handling the service processing request for the user terminal on the basis of the determined processing success rates for each data interaction processing mode candidate, thus improving the success rate and efficiency of service processing.
- Figure 1 illustrates a flow chart of a service processing method in an embodiment of the disclosure. The embodiment comprises the following steps.
- Step S101 is receiving, by a server, a service processing request from a user terminal.
- the user terminal initiates a service processing request to the server based on a triggering action by a user.
- the services requested by the service processing request can be information acquisition, video/audio acquisition, payment services, and the like.
- Step SI 02 is determining, based on the service processing request, at least one data interaction processing mode candidate for handling the service processing request, and determining, based on retrieved historical processing records for each data interaction processing mode candidate, processing success rates for each data interaction processing mode candidate.
- Each data interaction processing mode is characterized by processing parameters. At least one different processing parameter is present between different data interaction processing modes.
- the server based on the service processing request from the user terminal, determines at least one data interaction processing mode that can satisfy the service processing request.
- the data interaction processing mode is represented by a combination of various processing parameters.
- the data interaction processing mode, and a data interaction processing channel discussed below, can be determined by a decision engine on the server.
- one data interaction processing mode includes various processing parameters such as card verification value (CVV), billing address, 3D verification, and US dollar settlement.
- the 3D verification is an online payment security authentication service brought out for improving online payment security of credit cards or debit cards, guaranteeing online payment security for cardholders and safeguarding cardholders' interests. For non-3D verification processes, 3D verification is not needed.
- Another data interaction processing mode includes various processing parameters such as the CVV, billing address, 3D verification, and Euro settlement. The difference between the two data interaction processing modes lies in the settlement currency processing parameter. In particular, the former is settled in US dollars, and the latter is settled in Euros.
- a processing success rate for each data interaction processing mode candidate satisfying the service processing request is determined based on a retrieved historical processing record for the data interaction processing mode candidate. In one embodiment, for each data interaction processing mode candidate, the processing success rates for the data interaction processing mode are determined based on stored historical processing records for the data interaction processing mode. In one embodiment, for each data interaction processing mode candidate, the processing success rates for the data interaction processing mode are determined based on the historical processing record of the data interaction processing mode and matching the account initiating the service processing request. The latter is a preferred embodiment of the present disclosure.
- the step is to retrieve, for each data interaction processing mode candidate, the historical processing record produced within a predetermined period of time and matching the data interaction processing mode candidate and account information carried in the service processing request.
- the account information includes account ID information and/or account attribute information.
- the retrieved historical processing record includes multiple records, where each record reflects one processing procedure and its result. The more records are collected from the retrieved historical processing record, the more accurate the calculated processing success rate is.
- preference is given to processing records matching the account ID information carried in the service processing request to determine the processing success rate for the data interaction processing mode.
- processing records matching the account attribute information e.g., account type, service side for the account registration, and the like
- account attribute information e.g., account type, service side for the account registration, and the like
- the processing success rate is predicted using a time sequence prediction, i.e., statistics are calculated with respect to processing success rates at a series of points in time in the past.
- the processing success rates are arranged in chronological order, i.e., time series, and the time-varying pattern of the processing success rate is identified by analyzing the time series to obtain a model, and the service processing success rate can be predicted based on the obtained model.
- Step SI 03 is determining, based on the processing success rates for each data interaction processing mode candidate, a data interaction processing mode for handling the service processing request for the user terminal.
- the data interaction processing mode candidate with the highest processing success rate is selected for handling the service processing request for the user terminal.
- the data interaction processing mode for handling the service processing request for the user terminal is determined by at least one of the following two exemplary methods.
- Method 1 is selecting, from various data interaction processing mode candidates, the data interaction processing mode with the highest processing success rate for handling the service processing request for the user terminal.
- Method 2 is determining, based on the processing success rate for each data interaction processing mode candidate and user feedback, the data interaction processing mode for handling the service processing request for the user terminal.
- the step includes sending, based on the processing success rate for each data interaction processing mode, a parameter validation instruction message to the user terminal, in order to instruct a user to select a processing parameter (e.g., US dollar settlement or Euro settlement) and/or to enter a processing parameter (e.g., specific billing address).
- the step also includes determining, based on the parameter information of the processing parameter selected and/or the processing parameter entered by the user and fed back through the user terminal, the data interaction processing mode for handling the service processing request for the user terminal.
- the user can, based on the processing success rate for each data interaction processing mode, be prompted to select a processing parameter and/or enter a processing parameter.
- the selection priority information of processing parameters is displayed to the user. For example, if the determined data interaction processing mode with the highest processing success rate includes processing parameters such as US dollar settlement, the user then can be instructed to give preference to US dollar settlement during the selection of the settlement currency. Also, the user can also be prompted to enter required parameter information relating to the data interaction processing mode with the highest processing success rate. For example, besides processing parameters such as US dollar settlement, the data interaction processing mode with the highest processing success rate further includes processing parameters such as the CVV and billing address; thus, the user can be instructed to enter the CVV information and specific billing address.
- determining, based on the parameter information of the processing parameter selected and/or entered by the user and fed back through the user terminal, the data interaction processing mode for handling the service processing request for the user terminal includes determining, from the at least one data interaction processing mode candidate, data interaction processing modes matching the parameter information of the processing parameter selected and/or entered by the user, and selecting, from the determined data interaction processing modes matching the parameter information of the processing parameter selected and/or entered by the user, the data interaction processing mode with the highest processing success rate for handling the service processing request for the user terminal.
- the user does not necessarily select a processing parameter and enter a parameter according to prompts from the server. For instance, in the above process, the user may select Euro settlement instead of US dollar settlement, and may not enter CVV information and/or a specific billing address according to instructions from the server.
- the data interaction processing mode with the highest processing success rate is then selected from data interaction processing modes matching the processing parameter selected by the user and/or parameter information entered by the user.
- the final processing success rate is also affected by a data interaction processing channel (including service interface information for handling the service processing request). The selection of the data interaction processing channel is specified below.
- Figure 2 illustrates a flow chart of the service processing method in an embodiment of the disclosure. The method includes the following steps.
- Step S201 is receiving, by a server, a service processing request from a user terminal.
- Step S202 is determining, based on the service processing request, at least one data interaction processing mode candidate for handling the service processing request, and determining, based on retrieved historical processing records for each data interaction processing mode candidate, processing success rates for each data interaction processing mode candidate, wherein at least one different processing parameter is present among different data interaction processing modes.
- the process of retrieving the historical processing record for each data interaction processing mode candidate includes retrieving, for each data interaction processing mode candidate, the historical processing record produced within a predetermined period of time and matching the data interaction processing mode and account information carried in the service processing request.
- the account information includes account ID information and/or account attribute information.
- Step S203 is determining, based on the processing success rates for each data interaction processing mode candidate, a data interaction processing mode for handling the service processing request for the user terminal.
- the step includes selecting the data interaction processing mode with a highest processing success rate for handling the service processing request for the user terminal from various data interaction processing modes.
- the step includes sending a parameter validation instruction message to the user terminal based on the processing success rate for each data interaction processing mode candidate, where the validation instruction message is used to instruct a user to select a processing parameter and/or enter a processing parameter, and determining, based on the parameter information of the processing parameter selected by the user and/or entered by the user and fed back through the user terminal, the data interaction processing mode for handling the service processing request for the user.
- Step S204 is determining at least one data interaction processing channel candidate matching the service processing request and the determined data interaction processing mode for handling the service processing request for the user terminal, and determining, based on the retrieved historical processing record for each data interaction processing channel candidate, processing success rates for each data interaction processing channel candidate.
- the data interaction processing channel includes service interface information for handling the service processing request.
- the data interaction processing channel in the embodiments of the present disclosure refers to a variety of service interface information required for handling a service required by a user for the data interaction processing mode determined for handling the service for the user terminal.
- the data interaction processing channel can include different channel interface information for international card payment channel (channel W, channel H, channel C), different channel interface information for local card payment channel (channel Y, channel E, channel G), and service interface information from third-party payment companies.
- the process for retrieving the historical processing record for each data interaction processing mode candidate in this embodiment is as follows. [0043] The process includes retrieving the historical processing record produced within a predetermined period of time, and matching the data interaction processing channel candidate, account information carried in the service processing request, and the determined data interaction processing mode for handling the service processing request for the user terminal for each data interaction processing channel candidate.
- account information includes account ID information and/or account attribute information.
- the historical processing record matching the data interaction processing channel can be retrieved from the historical processing record corresponding to the data interaction processing mode determined for handling the service processing request for the user terminal.
- the retrieved historical processing record includes multiple records, where each record reflects one processing procedure and its result. The more records are collected from the further retrieved historical processing record, the more accurate the calculated processing success rate is.
- the historical processing record matching the account ID information carried in the service processing request can be preferably selected to determine the processing success rate for the data interaction processing channel. When few processing records match the account ID information, the processing records matching the account attribute information relating to the service processing request can be retrieved to determine the processing success rate for the data interaction processing channel.
- the processing success rate when determining the processing success rate for each processing channel, can be predicted with a time sequence prediction method, i.e., statistics are calculated with respect to the processing success rates at a series of points in time in the past.
- the processing success rates are arranged in chronological order, i.e., time series, and the time-varying pattern of the processing success rate is identified by analyzing the time series to obtain a model, and the service processing success rate can be predicted based on the obtained model.
- Step S205 is adopting, from the determined data interaction processing modes, the data interaction processing channel with the highest processing success rate for handling the service processing request for the user terminal.
- Figure 3 illustrates a flow chart of the service processing method in an embodiment of the disclosure. The method includes the following steps.
- Step S301 is receiving, by a server, a service processing request from a user terminal.
- the service processing request from the user terminal may include payment card information
- the payment card information may comprise: card brand (such as VISA, MASTERCARD, or MAESTRO), card type (such as infinite card, platinum card, gold card, or ordinary card), card issuing bank (such as Wells Fargo, CITI Bank, HSBC, or Barclays Bank), and acquiring bank (such as ABC, ICBC, or DBS).
- card brand such as VISA, MASTERCARD, or MAESTRO
- card type such as infinite card, platinum card, gold card, or ordinary card
- card issuing bank such as Wells Fargo, CITI Bank, HSBC, or Barclays Bank
- acquiring bank such as ABC, ICBC, or DBS.
- the commodity/service information may include, for example, merchant/server identifier, commodity category, and payment amount.
- the terminal equipment information may include, for example, equipment type (such as PC, PAD, and mobile terminal), geographical location of payment equipment, and payment time.
- a service processing request from a user terminal can include the following.
- Commodity information a) service merchant: merchant X; b) merchant category: mobile phone; c) amount: USD 200.
- Terminal equipment information a) equipment type: Android mobile phone; b) geographical location: Samara, Samara Oblast, Russia; c) payment time: 9:23 p.m. (local time).
- Payment card information a) card issuing country: Russia; b) issuing bank: SBERBA K OF RUSSIA; c) card brand: MasterCard; d) card type: platinum card; e) card No.:
- Step S302 is determining, based on the service processing request, at least one data interaction processing mode candidate for handling the service processing request, wherein at least one different processing parameter is present among different data interaction processing modes.
- the decision engine on the server combines various processing parameters. Each combination serves as a data interaction processing mode, as shown in Table 1 below (prediction period and payment success rate in Table 1 will be illustrated in the following steps).
- Step S303 is retrieving, for each data interaction processing mode candidate, the historical processing record produced within a predetermined period of time and matching the data interaction processing mode and account information carried in the service processing request, and determining, based on the retrieved historical processing records, processing success rates for the data interaction processing mode candidates.
- the account information includes account ID information and/or account attribute information.
- the decision engine selects the historical processing record for the account (such as credit card No.) related to the service processing request to calculate statistics on the processing success rate.
- the historical processing record for the account related to the service processing request can include Record 1 : spending USD 16 on a pair of leather shoes on AliExpress platform at 16:45 p.m. (GMT) on January 15, 2014; in Samara, Samara Oblast, Russia, payment via a card numbered (credit card No.)
- the processing success rate for different data interaction processing modes can be determined on the basis of the historical processing records of all payment accounts with respect to the service processing request, with the same issuing bank, same card brand, same card type and same card BIN.
- this service processing success rate can be determined by time sequence prediction, i.e., statistics are calculated with respect to processing success rates of each time point in the past. These processing success rates are arranged in chronological order, i.e., time series, and the time-varying pattern of the processing success rate is identified by analyzing the time series to obtain a model, and the service processing success rate can be predicted based on the obtained model.
- Step S304 is sending, based on the processing success rates for each data interaction processing mode candidate, a parameter validation instruction message to the user terminal, where the parameter validation instruction message is used for instructing a user to select a processing parameter and/or to enter a processing parameter, and determining, based on the parameter information of the processing parameter selected and/or entered by the user and fed back through the user terminal, the data interaction processing mode for handling the service processing request for the user terminal.
- the processing success rate is the highest in the case of data interaction processing mode 1, in which the user needs to input the CVV, billing address, and select settlement currency.
- the user will be prompted to fill in the CVV and billing address and select US dollar settlement by the parameter validation instruction message sent to the user terminal.
- the user can refrain from filling in the CVV and billing address or selecting the US dollar settlement.
- various processing parameters are required to be integrated to form a new data interaction processing mode in combination with the feedback information from the user terminal. Assuming that the user fills in the CVV and billing address, but selects Euro settlement, the data interaction processing mode for handling the service processing request for the user will finally be determined to be data interaction processing mode 2, as shown in Table 1.
- Step S305 is determining at least one data interaction processing channel candidate matching the service processing request and the determined data interaction processing mode for handling the service processing request for the user terminal.
- the data interaction processing channel includes a variety of service interface information for handling the service processing request.
- the decision engine determines the matched processing channel by referencing to the information, such as the card issuing country in the service processing request and the limitations on various processing parameters in the data interaction processing mode determined for handling services for the user terminal, as shown in Table 2 below.
- Step S306 is retrieving the historical processing record produced within a predetermined period of time and matching the data interaction processing channel candidate, account information carried in the service processing request, and the determined data interaction processing mode for handling the service processing request for the user terminal for each data interaction processing channel candidate, and determining, based on the retrieved historical processing record, processing success rates for each data interaction processing channel candidate.
- account information includes account ID information and/or account attribute information.
- the historical processing record that matches each data interaction processing channel can be retrieved from the historical processing records corresponding to the finally determined data interaction processing mode.
- This processing success rate for each data interaction processing channel can be predicted based on the further retrieved historical processing record.
- the prediction method as shown in the embodiments described above is also used in this embodiment for the prediction of the processing success rate for each data interaction processing mode.
- Step S307 is adopting, from the determined data interaction processing modes, the data interaction processing channel with the highest processing success rate for handling the service processing request for the user terminal. As shown in Table 2, data interaction processing channel 1 is selected for handling services for the user terminal.
- successful processing instruction information can be sent to the user terminal when successful processing is confirmed. Also, information, such as the data interaction processing mode and the data interaction processing channel, applied at this time can be stored for future use when the user terminal initiates service processing requests.
- the present disclosure further provides a service processing device corresponding to the service processing method.
- the theory of the device is similar to the service processing method provided by the present disclosure; therefore, the implementation of the method can be found in the implementation of the device, and certain portions of the description detailed above will not be repeated in full below.
- Fig. 4 illustrates the structure of the service processing device 40 in an embodiment of the present disclosure.
- the service processing device comprises the following elements.
- a receiving module 41 is configured for receiving a service processing request from a user terminal.
- a first determination module 42 is configured for determining, based on the service processing request, at least one data interaction processing mode candidate for handling the service processing request, and determining, based on a retrieved historical processing record for each data interaction processing mode candidate, a processing success rate for each data interaction processing mode candidate. At least one different processing parameter is present between different data interaction processing modes.
- a second determination module 43 is for determining, based on processing success rates for each data interaction processing mode candidate, a data interaction processing mode for handling the service processing request for the user terminal.
- the first determination module 42 is further configured for retrieving the historical processing record for each interactive processing mode candidate by retrieving the historical processing record produced within a predetermined period of time and matching the data interaction processing mode candidate and account information carried in the service processing request for each data interaction processing mode candidate.
- the account information includes, for example, account ID information and/or account attribute information.
- the second determination module 43 is further configured for selecting, from various data interaction processing mode candidates, the data interaction processing mode with the highest processing success rate for handling the service processing request for the user terminal.
- the second determination module 43 is further configured for sending, based on the processing success rates for each data interaction processing mode candidate, a parameter validation instruction message to the user terminal, wherein the parameter validation instruction message is used for instructing a user to select a processing parameter and/or to enter a processing parameter.
- the second determination module is also configured for determining, based on the parameter information of the processing parameter selected and/or entered by the user and fed back through the user terminal, the data interaction processing mode for handling the service processing request for the user terminal.
- the second determination module 43 is further configured for determining, from the at least one data interaction processing mode candidate, data interaction processing modes matching the parameter information of the processing parameter selected and/or entered by the user, and selecting, from the determined data interaction processing mode candidates matching the parameter information of the processing parameter selected and/or entered by the user, the data interaction processing mode with the highest processing success rate for handling the service processing request for the user terminal.
- the device further includes a third determination module 44, used for, after the second determination module determines the data interaction processing modes for handling the service processing request for the user terminal, determining at least one data interaction processing channel candidate matching the service processing request and the determined data interaction processing modes for handling the service processing request for the user terminal.
- the third determination module 44 is also configured for determining, based on the retrieved historical processing record for each data interaction processing channel candidate, processing success rates for each data interaction processing channel candidate, where the data interaction processing channel comprises a variety of service interface information for handling the service processing request, and adopting, from the determined data interaction processing modes, the data interaction processing channel with the highest success rate for handling the service processing request for the user terminal.
- the third determination module 44 is further configured for retrieving the historical processing record for each interactive processing channel candidate by retrieving the historical processing record produced within a predetermined period of time and matching the data interaction processing channel candidate, account information carried in the service processing request, and the determined data interaction processing mode for handling the service processing request for the user terminal for each data interaction processing channel candidate.
- the account information includes account ID information and/or account attribute information.
- the embodiments of the present disclosure can take the form of a method, system, or computer program product. Accordingly, the present disclosure can have an entire hardware embodiment, entire software embodiment, or embodiment of the combination of software and hardware. In addition, the present disclosure can be in the form of a computer program product that is implemented on one or more computer storage media (including, but not limited to disk storage, CD-ROM and optical storage device) with computer applicable program codes.
- computer storage media including, but not limited to disk storage, CD-ROM and optical storage device
- Those computer program instructions can also be stored in a computer-readable memory, capable of leading the computer or other programmable data processing devices to operate in a specific way, so that the instructions stored in the computer-readable memory can generate manufactured products comprising the instruction apparatus; and the instruction apparatus can implement the functions designated in one or more processes in the flow chart and/or one or more blocks in the block chart.
- the computer or other programmable data processing devices may execute a series of operating steps to perform the processing by the computer. Consequently, the instructions executed by the computer or other programmable devices may provide for execution of the steps for implementing the functions designated in one or more processes in the flow charts and/or one or more blocks in the schematic structural diagram described herein.
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Priority Applications (4)
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JP2017564687A JP6648391B2 (en) | 2015-07-15 | 2016-07-14 | Service processing method and device |
KR1020187000858A KR102037010B1 (en) | 2015-07-15 | 2016-07-14 | Method and device for service processing |
MYPI2017001882A MY197724A (en) | 2015-07-15 | 2016-07-14 | Method and device for service processing |
PH12017502421A PH12017502421A1 (en) | 2015-07-15 | 2017-12-22 | Method and device for service processing |
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CN201510415993.3A CN106355400A (en) | 2015-07-15 | 2015-07-15 | Service processing method and device |
CN201510415993.3 | 2015-07-15 | ||
US15/208,880 US10248980B2 (en) | 2015-07-15 | 2016-07-13 | Method and device for selecting a service processing mode based on historical success rates |
US15/208,880 | 2016-07-13 |
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CN115829557A (en) * | 2022-12-09 | 2023-03-21 | 深圳优讯科技有限公司 | Payment channel selection method and device based on fuzzy comprehensive evaluation and related medium |
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CN107992521B (en) * | 2017-11-03 | 2021-08-03 | 创新先进技术有限公司 | Method and device for processing service request of user |
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