WO2016173385A1 - 会议终端预定方法、会议服务器及会议终端切换系统 - Google Patents

会议终端预定方法、会议服务器及会议终端切换系统 Download PDF

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Publication number
WO2016173385A1
WO2016173385A1 PCT/CN2016/078307 CN2016078307W WO2016173385A1 WO 2016173385 A1 WO2016173385 A1 WO 2016173385A1 CN 2016078307 W CN2016078307 W CN 2016078307W WO 2016173385 A1 WO2016173385 A1 WO 2016173385A1
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Prior art keywords
conference terminal
conference
user
server
terminal
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PCT/CN2016/078307
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English (en)
French (fr)
Inventor
郑光彬
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华为技术有限公司
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Publication of WO2016173385A1 publication Critical patent/WO2016173385A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a conference terminal reservation method, a conference server, and a conference terminal handover system.
  • IP Voice over IP
  • VOIP Voice over IP
  • the user's conference experience is poor due to insufficient network bandwidth or network instability.
  • the conference terminal has problems such as voice, video, and screen jam during the conference.
  • the user who participates in the conference using the conference terminal has to withdraw from the conference, or access the conference by voice, and cannot perform video conference, which seriously affects the conference effect; or, the conference organizer participates in the conference in the abnormal network area one by one.
  • the user communicates and manually schedules the conference terminal resources in the idle state of the network abnormality area, and the user who participates in the conference moves to the conference room where the conference is reserved, and the conference terminal of the conference room is used to continue the conference. In this process, the conference speaker is even needed. Suspension of meetings has seriously affected the progress and effectiveness of the meeting.
  • the embodiment of the present invention provides a conference terminal reservation method, a conference server, and a conference terminal handover system, which are used to implement reservation and handover of conference terminals during a conference to ensure normal conference progress under abnormal network conditions.
  • an embodiment of the present invention provides a conference terminal reservation method, including:
  • the conference server obtains the user identifier of the first conference terminal
  • the conference server determines that the user of the first conference terminal needs to switch the conference terminal, obtains the geographical location information associated with the user identifier, and
  • the conference server sends the second conference terminal information to the first conference terminal.
  • the conference server determines the user needs of the first conference terminal Switch the conference terminal, including:
  • the conference server obtains network quality information of the first conference terminal
  • the conference server determines that the user of the first conference terminal needs to switch the conference terminal; or the conference server has the network quality information lower than the first preset threshold, and the geographic location of the first conference terminal When the number of conference terminals that meet the network quality information lower than the first preset threshold is greater than or equal to the second preset threshold, the conference server determines that the user of the first conference terminal needs to switch the conference terminal.
  • the conference server according to the geographic location information, the second conference terminal corresponding to the user identifier is obtained, and the second conference terminal information is obtained, including:
  • the conference server sends a scheduled conference terminal request message to the conference terminal management server, where the request message includes geographical location information associated with the user identifier;
  • the conference server subscribes to the target conference terminal corresponding to the user identifier by the conference terminal management server, and receives the second conference terminal information sent by the conference terminal management server, where the geographical location of the second conference terminal and the geographical location information associated with the user identifier Within the preset distance range.
  • the method further includes:
  • the conference server records the conference content in the process of the user of the first conference terminal switching to the second conference terminal, and sends the conference content to the second conference terminal.
  • an embodiment of the present invention provides a conference server, including:
  • a transceiver module configured to acquire a user identifier of the first conference terminal
  • a processing module configured to determine that a user of the first conference terminal needs to switch the conference terminal
  • the transceiver module is further configured to: when the processing module determines that the user of the first conference terminal needs to switch the conference terminal, obtain the geographical location information associated with the user identifier;
  • the processing module is further configured to control, by the transceiver module, the second conference terminal corresponding to the user identifier according to the geographic location information;
  • the transceiver module is further configured to: subscribe to the second conference terminal corresponding to the user identifier according to the geographic location information, acquire the second conference terminal information, and send the second conference terminal information to the first conference terminal.
  • Transceiver module also used to:
  • the processing module determines that the user of the first conference terminal needs to switch the conference terminal
  • the processing module is specifically configured to:
  • the number of conference terminals whose network quality information is lower than the first preset threshold is greater than or equal to the second preset threshold when the network quality information is lower than the first preset threshold and the preset distance of the geographic location of the first conference terminal is , determine the first meeting The user of the terminal needs to switch the conference terminal.
  • the transceiver module is configured to: when acquiring the second conference terminal information by using the second conference terminal corresponding to the user identifier according to the geographic location information, specifically:
  • the method further includes:
  • a storage module configured to save the content of the conference in the process of switching the user of the first conference terminal to the second conference terminal;
  • the transceiver module is also used to:
  • an embodiment of the present invention provides a conference terminal handover system, where a conference terminal handover system includes a conference server and a first conference terminal;
  • the conference server is configured to obtain the user identifier of the first conference terminal; when the user of the first conference terminal needs to switch the conference terminal, obtain the geographic location information associated with the user identifier, and schedule the second conference terminal corresponding to the user identifier according to the geographic location information. Obtaining second conference terminal information; sending second conference terminal information to the first conference terminal;
  • a first conference terminal configured to receive second conference terminal information corresponding to the user identifier that is sent by the conference server according to the user identifier of the first conference terminal; and to indicate that the user of the first conference terminal switches from the first conference terminal to the second conference terminal information The second conference terminal.
  • the conference server when the conference server determines that the user of the first conference terminal needs to switch the conference terminal, the conference server is specifically configured to:
  • the conference server determines that the user of the first conference terminal needs to switch the conference terminal.
  • the conference server is configured to: when the second conference terminal corresponding to the user identifier is configured according to the geographic location information, obtain the second conference terminal information, specifically:
  • the conference server is further configured to:
  • the content of the conference in the process of switching the user of the first conference terminal to the second conference terminal is recorded, and the conference content is sent to the second conference terminal.
  • the conference server obtains the user identifier of the first conference terminal during the conference, and the conference server determines that the network of the first conference terminal is abnormal, and the conference server does not meet the normal conference of the conference terminal, and the conference server is configured according to the first conference terminal.
  • the location information of the user is the second conference terminal to be switched in the vicinity of the geographic location of the user, and the user of the first conference terminal is instructed to perform the conference terminal handover process, thereby ensuring the normal progress of the conference under abnormal network conditions.
  • the conference server saves the conference content in the process of the user performing the conference terminal handover, and sends the saved conference content to the predetermined second conference terminal, so that after the user switches to the second conference terminal, the conference terminal is learned while continuing to participate in the conference. Missing meeting content during the switch.
  • FIG. 1 is a schematic structural diagram of a network system according to the present invention.
  • FIG. 2 is a schematic flowchart of a method for scheduling a conference terminal according to an embodiment of the present invention
  • FIG. 3 is a schematic flowchart of a method for pre-storing association information between a user identifier of a user and geographic location information of a user by using an LBS server according to an embodiment of the present disclosure
  • FIG. 4 is a schematic flowchart of a method for a conference terminal to report network quality information of a conference terminal to a conference server according to an embodiment of the present disclosure
  • FIG. 5 is a schematic flowchart of a method for a target conference terminal to be switched by a conference server by a conference server according to an embodiment of the present disclosure
  • FIG. 6 is a schematic diagram of a process for a conference terminal to indicate that a user performs a conference terminal handover according to target conference terminal information according to an embodiment of the present disclosure
  • FIG. 7 is a schematic diagram of a process for a user to perform a conference terminal handover according to an embodiment of the present invention.
  • FIG. 8 is a schematic structural diagram of a conference server according to an embodiment of the present disclosure.
  • FIG. 9 is a schematic structural diagram of a conference server according to an embodiment of the present disclosure.
  • FIG. 10 is a schematic structural diagram of a conference terminal handover system according to an embodiment of the present invention.
  • the conference server obtains the user identifier of the conference terminal during the conference, and the conference server determines that the network of the conference terminal is abnormal, and the conference server fails to meet the normal use of the conference terminal, and the conference server passes the location-based service.
  • LBS Locat ion-Based Service
  • the geographical location information of the user of the conference terminal whose network quality is abnormally queried by the server, and the user of the conference terminal of the network abnormality is reserved by the conference terminal management server.
  • the target conference terminal is switched, and the user is instructed to switch from the current conference terminal to the predetermined target conference terminal, thereby ensuring the normal progress of the conference in the abnormal network condition.
  • the conference server saves the conference content during the handover process of the user performing the conference terminal, such as saving the voice content of the presenter and converting the voice content into text, and the conference server sends the saved conference content to the predetermined target conference terminal, so that the user switches. After the target conference terminal, continue to participate in the conference and learn about the missing conference content during the conference terminal handover.
  • the geographic location where the conference terminal is located may be located in different geographical areas, such as area 1, area 2, and the like in FIG.
  • the conference terminal before the user switching or the target conference terminal after the user switching may be a single-user conference terminal or a multi-user conference terminal
  • the single-user conference terminal refers to a conference terminal used by a single user, also called a personal conference terminal, such as a personal computer ( English Personal Computer (PC), mobile terminal (Mobile), IP phone, etc.
  • PC English Personal Computer
  • Mobile mobile terminal
  • IP phone etc.
  • a multi-user conference terminal refers to a conference terminal shared by multiple users. Generally, it refers to a conference room that can accommodate a certain number of users. Multiple users can use the multimedia devices in the conference room to connect to the conference.
  • the scenario involved in the technical solution of the present invention generally refers to that the conference server uses the single-user conference terminal to participate in the conference before the user switches, and the conference terminal of the multiple users in the same geographical area has a network abnormality, and the conference server is the same geographical region.
  • a plurality of users within the geographic area can reserve a target conference terminal that can accommodate multiple users in the geographic area. After the user performs the conference terminal handover, the user uses the target conference terminal to participate in the conference, thereby ensuring normal conference progress under abnormal network conditions.
  • an embodiment of the present invention provides a conference terminal reservation method, including:
  • the conference server acquires a user identifier of the first conference terminal.
  • the conference server determines, when the user of the first conference terminal needs to switch the conference terminal, obtain the geographical location information associated with the user identifier, and
  • the conference server sends the second conference terminal information to the first conference terminal.
  • the second conference terminal is a target conference terminal that is used by the user of the first conference terminal to continue to participate in the conference.
  • the conference server determines, according to the obtained network quality information of the first conference terminal, that the user of the first conference terminal needs to switch the conference terminal.
  • the conference server determines, according to the obtained network quality information of the first conference terminal, that the user of the first conference terminal needs to switch the conference terminal.
  • the conference server when the network quality information of the first conference terminal is lower than the first preset threshold, the conference server does The user of the first conference terminal needs to switch the conference terminal.
  • the network quality information of the conference server in the first conference terminal is lower than the first preset threshold, and the network quality information is lower than the first preset threshold in the preset distance range of the geographic location of the first conference terminal.
  • the conference server determines that the user of the first conference terminal needs to switch the conference terminal.
  • the user of the first conference terminal needs to be switched to the conference terminal by using other methods, for example, the first conference terminal detects the network quality condition by itself and then determines whether the user needs to switch the conference terminal; or, through a third party. The network quality of the first conference terminal is detected, and then the third party determines whether the user of the first conference terminal needs to switch the conference terminal.
  • the conference server sends network quality monitoring information to the first conference terminal, where the monitoring information is used to instruct the first conference terminal to send network quality information to the conference server. Then, the first conference terminal reports the network quality information to the conference server according to the network quality monitoring information.
  • the network quality information includes at least one of the following information: level, noise, echo, packet loss rate, jitter, average opinion value (English: Mean Opinion Score, MOS for short), and time delay, but is not limited thereto.
  • MOS is an indicator for measuring the voice quality of communication systems.
  • the network quality monitoring information includes at least one of the following information: a reporting threshold of the network quality information, a reporting period of the network quality information, and a quality of service (English: Quality of Service, QOS) monitoring switch, but is not limited thereto.
  • a reporting threshold of the network quality information a reporting period of the network quality information
  • a quality of service English: Quality of Service, QOS
  • the first conference terminal determines the network quality information reported by the first conference terminal to the conference server when the noise of the user meets the reporting threshold.
  • the conference server determines that the user of the first conference terminal needs to switch the conference terminal, and obtains the geographical location information associated with the user identifier of the first conference terminal, and the conference server carries the scheduled conference terminal with the geographic location information associated with the user identifier.
  • the request message is sent to the conference terminal management server; the conference terminal management server reserves the second conference terminal corresponding to the user identifier, the second conference terminal serves as the conference conference terminal of the user of the first conference terminal, and the conference terminal management server sets the second conference terminal information.
  • the geographic location of the second conference terminal that is reserved by the conference terminal management server and the geographic location associated with the user identifier are within a preset distance, so that the user of the first conference terminal can conveniently move to the second conference terminal to continue to participate. meeting.
  • the conference server may obtain the geographic location information associated with the user identifier by using the LBS server, and the LBS server pre-stores the association information between the user identifier and the geographical location information of all the conference terminals participating in the conference; or, the conference server passes the first conference.
  • the terminal reports the geographic location information, and obtains the geographical location information associated with the user identifier of the first conference terminal.
  • the second conference terminal information includes an Internet Protocol IP address of the target conference terminal, a telephone number of the target conference terminal, and a geographical location where the target conference terminal is located, but is not limited thereto.
  • the LBS server pre-stores the user identifier of each conference terminal participating in the conference and the geographic location information of the user. Joint information.
  • the conference terminal reports the user identifier of the user and the geographic location information corresponding to the user identifier to the LBS server, where the geographic location information is used to indicate the geographic location where the user is located.
  • the LBS server associates and stores the received user identifier with the location information corresponding to the user identifier.
  • the conference terminal reports the geographical location information of the user to the LBS server through the UC server; the user sets the Internet protocol telephone.
  • IP Phone the IP phone reports the media access control (MAC) IP of the switch to the UC browser, and the UC browser queries the geographical location information of the user according to the received MAC IP, and then The LBS server reports the geographical location information of the query.
  • MAC media access control
  • the conference server records the conference content in the process of the user of the first conference terminal switching to the second conference terminal, and sends the conference content to the second conference terminal, so that the user continues to participate after switching to the second conference terminal.
  • the conference knows the contents of the conference that were missed during the conference terminal handover.
  • the first conference terminal sends a conference terminal handover response message to the conference server, where the response message is used to indicate that the user of the first conference terminal performs the conference terminal handover process.
  • the meeting is going on normally.
  • the conference server can learn that only some users switch from the current conference terminal to the target conference terminal during the conference, and the conference is not interrupted during the process of the conference terminal handover performed by some users.
  • the conference server saves the conference content of the user during the conference terminal handover process, such as saving the voice content of the presenter, and converting the voice content into text, and the conference server sends the saved conference content to the predetermined target conference terminal, so that the execution is performed.
  • the user switching the conference terminal uses the target conference terminal to continue to participate in the conference and understand the conference content missed during the conference terminal handover process.
  • the following describes the method for scheduling a conference terminal according to an embodiment of the present invention.
  • the conference terminal is the first conference terminal
  • the target conference terminal is the second conference terminal after the user of the first conference terminal switches.
  • the method for the LBS server to pre-store the association information of the user identifier reported by the conference terminal and the geographic location information of the user for the conference terminal of each user participating in the conference is as follows:
  • the conference terminal determines the geographic location information corresponding to the user identifier and the user identifier of the user.
  • the user ID of the user may be the account information of the user, and the geographic location information of the user is used to indicate the geographic location where the user is located.
  • the conference terminal reports the user identifier of the user and the geographic location information corresponding to the user identifier to the LBS server.
  • the location information of the user reported by the conference terminal to the LBS server through the UC server;
  • Mobile uses Global Positioning Systems (GPS) to determine the geographic location of the user, and then the user's account information and location.
  • GPS Global Positioning Systems
  • the geographic location information is sent to the LBS server through the UC server.
  • the IP phone When the IP phone is used as the conference terminal, the IP phone reports the MAC address of the switch to the UC browser.
  • the UC browser queries the geographic location information of the user according to the received MAC address, and then reports the geographical location information of the query to the LBS server.
  • the LBS server associates and saves the received user identifier and geographic location information of each user.
  • the conference server can query the geographic location information corresponding to a certain user identifier by using the association information of the user identifier and the location information saved by the LBS server.
  • the administrator can maintain and update the association information of the user ID and location information saved on the LBS server.
  • the method for reporting the network quality information of the conference terminal to the conference server for the conference terminal of each user participating in the conference is as follows:
  • the conference server configures network quality monitoring information.
  • the administrator can set the network quality monitoring information on the conference server.
  • the network quality monitoring information is used to instruct the conference terminal to report the network quality information of the conference terminal to the conference server.
  • the network quality information includes at least one of the following information: level, noise, echo, packet loss rate, jitter, MOS, and delay, but is not limited thereto, wherein MOS is an indicator for measuring the voice quality of the communication system.
  • the network quality monitoring information may include a reporting threshold of the network quality information, a reporting period of the network quality information, and a QOS monitoring switch of the quality of service, but is not limited thereto.
  • the service quality QOS monitoring switch is used to indicate whether the conference terminal needs to report the network quality information to the conference server. When the quality of service QOS monitoring switch is disabled, the conference terminal does not need to monitor the network quality information and report to the conference server.
  • the conference terminal sends a conference participation request message to the conference server, where the request message carries the user identifier of the user.
  • the user sends a conference request message to the conference server by clicking a URL link or dialing on the conference terminal, so as to connect the conference terminal with the current conference, and the user uses the conference terminal to participate in the conference; the conference terminal of the user can also pass Join the conference by receiving the conference invitation message from the conference server.
  • the conference server sends the configured network quality monitoring information to the conference terminal.
  • the conference server sends the network quality monitoring information to the conference terminal by participating in the conference response message.
  • the conference server If the conference server needs to obtain the geographic location information of the user, the conference server queries the geographic location information associated with the user identifier through the LBS server.
  • the conference terminal reports the network quality information of the conference terminal to the conference server according to the received network quality monitoring information.
  • the network quality information is used to measure the network quality of the conference terminal.
  • the network quality information may include information such as level, noise, echo, packet loss rate, jitter, MOS used to measure the voice quality of the communication system, and time delay, but is not limited thereto. .
  • the method for the conference server to reserve the target conference terminal to be switched by the user is as follows:
  • the at least one conference terminal sends a user identifier to the conference server, and network quality information of the conference terminal that is in one-to-one correspondence with the at least one conference terminal.
  • the conference server determines, according to the received network quality information, that the user of the at least one conference terminal needs to switch. Terminal.
  • the conference server determines that the network quality of the conference terminal corresponding to the network quality information is unqualified, that is, the conference If the network of the terminal is abnormal, the conference terminal cannot meet the normal conference of the user; the conference server collects the number of conference terminals whose network quality is unqualified in at least one conference terminal; when the number of conference terminals is greater than or equal to the second preset threshold, the conference server It is determined that each of the users of the at least one conference terminal needs to switch the conference terminal.
  • the conference server can set the user according to the geographical location of the user. It is divided into different geographical areas to determine whether the network quality of the current conference terminal of the user in the same geographical area is abnormal, whether the conference terminal needs to be switched, and the conference server queries the geographic location of the user through the LBS server.
  • the conference server counts the number of conference terminals whose network quality is unqualified in the same geographical area. If the number of conference terminals whose network quality is unqualified in the same geographical area is greater than or equal to the second preset threshold, the conference server manages through the conference terminal.
  • the server reserves a target conference terminal for the user whose network quality is unqualified in the geographic area. The target conference terminal is within the geographic area, so that the user moves to the location of the target conference terminal, and continues to participate in the conference by using the target conference terminal.
  • the conference server sends a predetermined conference room request message to the conference terminal management server, where the request message includes geographic location information associated with the user identifier.
  • the geographical location information associated with the user identifier is obtained by the conference server through the LBS server query.
  • the conference server may send a predetermined conference room request message to the conference terminal management server by calling the conference terminal management server interface, and the request message may carry the user identifier, in addition to the geographical location information associated with the user identifier.
  • the conference server when the conference server determines, by using the method in S502, that the user in a certain geographical area needs to switch the conference terminal, the conference server sends the reservation.
  • the conference room request message carries location information of the geographic area.
  • the conference terminal management server reserves a target conference terminal corresponding to the user identifier according to the geographical location information associated with the received user identifier, and acquires the target conference terminal information.
  • the geographical location of the target conference terminal and the geographic location associated with the user identifier are within a preset distance.
  • the target conference terminal information includes at least one of the following information: an Internet Protocol IP address of the target conference terminal, a telephone number of the target conference terminal, and a geographical location where the target conference terminal is located, but is not limited thereto.
  • the conference terminal management server sends the target conference terminal information to the conference server.
  • the conference room reservation response message sent by the conference terminal management server to the conference server carries the target conference terminal information.
  • the conference server after receiving the target conference terminal information, the conference server associates the target conference terminal information with the ongoing conference.
  • the conference server sends the target conference terminal information to the conference terminal.
  • the conference terminal After receiving the target conference terminal information, the conference terminal instructs the user to switch to the target conference terminal corresponding to the target conference terminal information.
  • the conference terminal instructs the user to perform the conference terminal handover procedure according to the target conference terminal information as follows:
  • the conference server sends the target conference terminal information to the conference terminal.
  • the conference terminal that receives the information of the target conference terminal may be limited to the conference terminal where the current network is abnormal.
  • the geographic location where the target conference terminal is located and the geographic location of the user of the conference terminal with abnormal network are within a preset distance.
  • the conference terminal instructs the user to switch to the target conference terminal corresponding to the target conference terminal information.
  • the conference terminal may also be configured with information such as the reason for the user to switch the conference terminal. For example, the user is notified that the conference cannot be normally performed due to abnormal network conditions of the conference terminal or the conference voice is not good, and the user is prompted to switch from the current conference terminal.
  • the target conference terminal corresponding to the target conference terminal information.
  • the user notified to switch the conference terminal leaves the current conference terminal, and moves to the target conference terminal to continue the conference. If the user does not disconnect the conference terminal from the current conference when the user leaves the conference terminal, the conference server sends a prompt message to the conference terminal that the user leaves, and the prompt information is used to prompt the user to disconnect the conference terminal from the current conference, and the conference server If the prompt is still not disconnected multiple times, the conference server disconnects the conference terminal from the current conference. Optionally, after the conference server disconnects the conference terminal from the current conference, the conference server notifies the user by using a short message.
  • the target conference terminal sends a join current conference request message to the conference server.
  • the conference administrator or the user who moves to the target conference terminal starts the target conference terminal.
  • the multimedia conference client (Web Client) of the target conference terminal connects to the conference server to join the current conference, and the multimedia conference client actively reports the IP address of the target conference terminal to the conference server.
  • the conference server sends a join conference response message to the target conference terminal.
  • the conference server may determine the eligibility of the conference terminal of the target conference terminal according to the conference terminal information of the user participating in the conference. If the information about the target conference terminal is not recorded in the conference terminal information of the user participating in the conference, the target conference terminal is prohibited from joining the current conference.
  • S603 and S604 can be replaced by S605;
  • the conference server actively invites the target conference terminal to join the current conference.
  • the conference server pushes the conference-related information to the user through the conference terminal connected to the conference, for example, the user list of the conference, the number of users, and the conference terminal information.
  • the conference server sends the conference terminal handover notification information to the conference presenter or the administrator by using the conference presenter or the conference terminal of the administrator.
  • the conference terminal handover notification information is used to notify the conference presenter or the administrator that the user participating in the conference is performing the conference terminal handover procedure, so that the conference presenter or the administrator chooses to continue the conference or suspend the conference during the conference terminal handover process.
  • the conference terminal of the conference presenter or the administrator notifies the conference server to select to continue the conference.
  • the conference server saves the conference content during the conference terminal handover process.
  • the conference server sends the saved conference content to the target conference terminal.
  • the conference server saves the voice content of the presenter and converts the voice content into text, so that the conference server sends the saved conference content to the predetermined target conference terminal, so that the user who performs the conference terminal handover after switching to the target conference terminal
  • the target conference terminal can continue to participate in the conference while understanding the missing conference content during the conference terminal handover process.
  • the conference presenter or administrator chooses to suspend the meeting:
  • the conference terminal of the conference presenter or the administrator notifies the conference server to select to suspend the conference.
  • the conference server sends a notification message for suspending the conference to the conference terminal of all users participating in the conference.
  • the notification message sent by the conference server to the conference terminal of all users participating in the conference may also carry the reason for suspending the conference.
  • the conference terminal After the conference server determines that the target conference terminal is successfully connected to the conference, the conference terminal sends a notification message of continuing the conference to the conference terminal of all the users participating in the conference.
  • the conference server determines that there is a network abnormality in the conference terminal of the conference presenter according to the network quality information of the conference terminal of the conference presenter, and the conference presenter or administrator may choose to suspend. Meetings to arrange for maintenance personnel to deal with network anomalies.
  • the conference server obtains the user identifier of the conference terminal during the conference, and the conference server determines that the network of the conference terminal is abnormal, and the conference server cannot meet the normal conference of the conference terminal, and the conference server associates the geographic association according to the user identifier of the conference terminal.
  • the location information is a target conference terminal to be switched in the vicinity of the geographic location where the user is located, and the user of the conference terminal is instructed to perform the conference terminal handover process, thereby ensuring the normal progress of the conference under abnormal network conditions.
  • the conference server saves the conference content in the process of the user performing the conference terminal handover, and sends the saved conference content to the predetermined target conference terminal, so that after the user switches to the target conference terminal, the conference terminal handover process is understood while continuing to participate in the conference. Missing meeting content.
  • the second embodiment corresponds to the first embodiment.
  • an embodiment of the present invention provides a conference server, which includes the following devices:
  • the transceiver module 801 is configured to acquire a user identifier of the first conference terminal.
  • the processing module 802 is configured to determine that a user of the first conference terminal needs to switch the conference terminal;
  • the transceiver module 801 is further configured to: when the processing module 802 determines that the user of the first conference terminal needs to switch the conference terminal, acquire the geographic location information associated with the user identifier;
  • the processing module 802 is further configured to control, by the transceiver module 801, a second conference corresponding to the user identifier according to the geographic location information.
  • the transceiver module 801 is further configured to: subscribe to the second conference terminal corresponding to the user identifier according to the geographic location information, acquire the second conference terminal information, and send the second conference terminal information to the first conference terminal.
  • the transceiver module 801 is further configured to:
  • the processing module 802 is specifically configured to:
  • the number of conference terminals whose network quality information is lower than the first preset threshold is greater than or equal to the second preset threshold when the network quality information is lower than the first preset threshold and the preset distance of the geographic location of the first conference terminal is And determining that the user of the first conference terminal needs to switch the conference terminal.
  • the transceiver module 801 is configured to: when the second conference terminal corresponding to the user identifier is configured according to the geographic location information, obtain the second conference terminal information, specifically:
  • the conference server further includes:
  • the storage module 803 is configured to save the content of the conference in the process of switching the user of the first conference terminal to the second conference terminal;
  • the transceiver module 801 is also used to:
  • the process of switching the conference terminal of the user during the conference can be implemented through the transceiver module 801, the processing module 802, and the storage module 803, thereby ensuring the normal progress of the conference under abnormal network conditions.
  • the third embodiment corresponds to the first embodiment.
  • an embodiment of the present invention provides a conference server, including the following:
  • the transceiver 901 is configured to acquire a user identifier of the first conference terminal.
  • the processor 902 is configured to determine that a user of the first conference terminal needs to switch the conference terminal.
  • the transceiver 901 is further configured to: when the processor 902 determines that the user of the first conference terminal needs to switch the conference terminal, acquire the geographic location information associated with the user identifier;
  • the processor 902 is further configured to control, by the transceiver 901, a second conference terminal corresponding to the user identifier according to the geographic location information;
  • the transceiver 901 is further configured to: acquire, according to the geographic location information, the second conference terminal corresponding to the user identifier, acquire the second conference terminal information, and send the second conference terminal information to the first conference terminal.
  • the transceiver 901 is further configured to:
  • the processor 902 is specifically configured to: when determining that the user of the first conference terminal needs to switch the conference terminal:
  • the number of conference terminals whose network quality information is lower than the first preset threshold is greater than or equal to the second preset threshold when the network quality information is lower than the first preset threshold and the preset distance of the geographic location of the first conference terminal is And determining that the user of the first conference terminal needs to switch the conference terminal.
  • the transceiver 901 is configured to: when the second conference terminal corresponding to the user identifier is configured according to the geographic location information, obtain the second conference terminal information, specifically:
  • the conference server further includes:
  • the memory 903 is configured to save the conference content in the process of the user switching to the second conference terminal of the first conference terminal;
  • the transceiver 901 is also used to:
  • the process of switching the conference terminal of the user during the conference can be implemented through the transceiver 901, the processor 902, and the memory 903, thereby ensuring the normal progress of the conference in the abnormal situation of the network.
  • the conference terminal handover system 1001 includes a conference server 1002 and a first conference terminal 1003.
  • the conference server 1002 is configured to acquire the user identifier of the first conference terminal 1003.
  • the user of the first conference terminal 1003 needs to switch the conference terminal, obtain the geographic location information associated with the user identifier, and preset the corresponding identifier of the user identifier according to the geographic location information.
  • the second conference terminal acquires the second conference terminal information; and sends the second conference terminal information to the first conference terminal 1003.
  • the first conference terminal 1003 is configured to receive second conference terminal information corresponding to the user identifier sent by the conference server 1002 according to the user identifier of the first conference terminal 1003, and the user of the first conference terminal 1003 is switched from the first conference terminal 1003 to the first conference terminal 1003.
  • the second conference terminal corresponding to the conference terminal information.
  • the conference server 1002 is specifically configured to:
  • the conference server 1002 determines that the user of the first conference terminal 1003 needs to switch the conference terminal.
  • the conference server 1002 is configured to: when the second conference terminal corresponding to the user identifier is configured according to the geographic location information, obtain the second conference terminal information, specifically:
  • the conference server 1002 is further configured to:
  • the content of the conference in the process of switching the user of the first conference terminal 1003 to the second conference terminal is recorded, and the conference content is sent to the second conference terminal.
  • the conference terminal switching system 1001 can implement the conference terminal handover process of the user during the conference, thereby ensuring the normal progress of the conference under abnormal network conditions.
  • embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment, or a combination of software and hardware. Moreover, the invention can take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) including computer usable program code.
  • computer-usable storage media including but not limited to disk storage, CD-ROM, optical storage, etc.
  • the computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device.
  • the apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.
  • These computer program instructions can also be loaded onto a computer or other programmable data processing device such that a series of operational steps are performed on a computer or other programmable device to produce computer-implemented processing for execution on a computer or other programmable device.
  • the instructions provide steps for implementing the functions specified in one or more of the flow or in a block or blocks of a flow diagram.

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Abstract

本发明提供了会议终端预定方法、会议服务器及会议终端切换系统，用以实现会议过程中会议终端的预定和切换，保证网络异常情况下会议的正常进行。本发明方法包括：会议服务器获取第一会议终端的用户标识；所述会议服务器确定所述第一会议终端的用户需要切换会议终端时，获取所述用户标识关联的地理位置信息，并根据所述地理位置信息预定所述用户标识对应的第二会议终端，获取所述第二会议终端信息；所述会议服务器向所述第一会议终端发送所述第二会议终端信息。

Description

会议终端预定方法、会议服务器及会议终端切换系统
本申请要求于2015年4月30日提交中国专利局、申请号为201510217452.X、发明名称为“会议终端预定方法、会议服务器及会议终端切换系统”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本发明涉及通信技术领域，尤其涉及一种会议终端预定方法、一种会议服务器及一种会议终端切换系统。
背景技术
随着通信技术的高速发展，企业和政府部门越来越多地使用基于互联网协议(英文：Internet Protocol，简称：IP)的语音传输(英文：Voice over IP，简称：VOIP)技术的通信系统，使得人们可以跨越地理区域限制，在办公位置便可利用VOIP通信系统方便地接入同一会议。
在人们利用VOIP通信系统进行同一会议过程中，由于网络带宽不足或网络不稳定等原因，会导致用户的会议体验差，例如会议过程中会议终端出现语音、视频、屏幕卡顿等问题。在这种情况下，利用会议终端参加会议的用户不得不退出会议，或者通过语音方式接入会议，无法进行视频会议，严重影响会议效果；或者，会议组织者逐个与网络异常区域内的参加会议的用户沟通，并人为预定网络异常区域内处于空闲态的会议终端资源，召集参加会议的用户移动到人为预定的会议室中共同使用该会议室的会议终端继续会议，此过程中甚至需要会议主讲人暂停会议，严重影响会议进度和效果。
发明内容
本发明实施例提供了一种会议终端预定方法、一种会议服务器及一种会议终端切换系统，用以实现会议过程中会议终端的预定和切换，保证网络异常情况下会议的正常进行。
第一方面，本发明实施例提供一种会议终端预定方法，包括：
会议服务器获取第一会议终端的用户标识；
会议服务器确定第一会议终端的用户需要切换会议终端时，获取用户标识关联的地理位置信息，并
根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息；
会议服务器向第一会议终端发送第二会议终端信息。
结合第一方面，在第一种可能的实现方式中，会议服务器确定第一会议终端的用户需要 切换会议终端，包括：
会议服务器获取第一会议终端的网络质量信息；
会议服务器在网络质量信息低于第一预设阈值时，确定第一会议终端的用户需要切换会议终端；或者，会议服务器在网络质量信息低于第一预设阈值，且第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，会议服务器确定第一会议终端的用户需要切换会议终端。
结合第一方面，在第二种可能的实现方式中，会议服务器根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息，包括：
会议服务器向会议终端管理服务器发送预定会议终端请求消息，请求消息包括用户标识关联的地理位置信息；
会议服务器通过会议终端管理服务器预定用户标识对应的目标会议终端，并接收会议终端管理服务器发送的第二会议终端信息，第二会议终端所在的地理位置与用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
结合第一方面，在第三种可能的实现方式中，会议服务器向第一会议终端发送第二会议终端信息之后，还包括：
会议服务器记录第一会议终端的用户切换至第二会议终端过程中的会议内容，并将会议内容发送给第二会议终端。
第二方面，本发明实施例提供一种会议服务器，包括：
收发模块，用于获取第一会议终端的用户标识；
处理模块，用于确定第一会议终端的用户需要切换会议终端；
收发模块，还用于在处理模块确定第一会议终端的用户需要切换会议终端时，获取用户标识关联的地理位置信息；
处理模块，还用于控制收发模块根据地理位置信息预定用户标识对应的第二会议终端；
收发模块，还用于根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息；向第一会议终端发送第二会议终端信息。
结合第二方面，在第一种可能的实现方式中，
收发模块，还用于：
获取第一会议终端的网络质量信息；
处理模块在确定第一会议终端的用户需要切换会议终端时，具体用于：
在网络质量信息低于第一预设阈值时，确定第一会议终端的用户需要切换会议终端；或者
在网络质量信息低于第一预设阈值，且第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，确定第一会 议终端的用户需要切换会议终端。
结合第二方面，在第二种可能的实现方式中，收发模块在根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息时，具体用于：
向会议终端管理服务器发送预定会议终端请求消息，请求消息包括用户标识关联的地理位置信息；
通过会议终端管理服务器预定用户标识对应的目标会议终端，并接收会议终端管理服务器发送的第二会议终端信息，第二会议终端所在的地理位置与用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
结合第二方面，在第三种可能的实现方式中，还包括：
存储模块，用于保存第一会议终端的用户切换至第二会议终端过程中的会议内容；
收发模块还用于：
将存储模块保存的会议内容发送给第二会议终端。
第三方面，本发明实施例提供一种会议终端切换系统，会议终端切换系统包括会议服务器和第一会议终端；
会议服务器，用于获取第一会议终端的用户标识；确定第一会议终端的用户需要切换会议终端时，获取用户标识关联的地理位置信息，并根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息；向第一会议终端发送第二会议终端信息；
第一会议终端，用于接收会议服务器根据第一会议终端的用户标识发送的用户标识对应的第二会议终端信息；指示第一会议终端的用户从第一会议终端切换至第二会议终端信息对应的第二会议终端。
结合第三方面，在第一种可能的实现方式中，会议服务器在确定第一会议终端的用户需要切换会议终端时，具体用于：
获取第一会议终端的网络质量信息；
在网络质量信息低于第一预设阈值时，确定第一会议终端的用户需要切换会议终端；或者，在网络质量信息低于第一预设阈值，且第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，会议服务器确定第一会议终端的用户需要切换会议终端。
结合第三方面，在第二种可能的实现方式中，会议服务器在根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息时，具体用于：
向会议终端管理服务器发送预定会议终端请求消息，请求消息包括用户标识关联的地理位置信息；
通过会议终端管理服务器预定用户标识对应的目标会议终端，并接收会议终端管理服务器发送的第二会议终端信息，第二会议终端所在的地理位置与用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
结合第三方面，在第三种可能的实现方式中，会议服务器在向第一会议终端发送第二会议终端信息之后，还用于：
记录第一会议终端的用户切换至第二会议终端过程中的会议内容，并将会议内容发送给第二会议终端。
本发明实施例中，会议过程中会议服务器获取第一会议终端的用户标识，会议服务器确定第一会议终端的网络异常、不能满足用户使用会议终端正常进行会议时，会议服务器根据第一会议终端的用户的地理位置信息，为用户预定用户所在地理位置附近的待切换的第二会议终端，并指示第一会议终端的用户执行会议终端切换过程，进而保证网络异常情况下会议的正常进行。此外，会议服务器保存用户执行会议终端切换过程中的会议内容，并将保存的会议内容发送至预定的第二会议终端，使得用户切换至第二会议终端后，在继续参加会议的同时了解会议终端切换过程中遗漏的会议内容。
附图说明
图1为本发明涉及的网络系统架构示意图；
图2为本发明实施例提供的一种会议终端预定方法流程示意图；
图3为本发明实施例提供的LBS服务器预先保存用户的用户标识与用户的地理位置信息的关联信息的方法流程示意图；
图4为本发明实施例提供的会议终端向会议服务器上报会议终端的网络质量信息的方法流程示意图；
图5为本发明实施例提供的会议服务器预定用户待切换的目标会议终端的方法流程示意图；
图6为本发明实施例提供的会议终端根据目标会议终端信息指示用户执行会议终端切换过程示意图；
图7为本发明实施例提供的用户执行会议终端切换过程示意图；
图8为本发明实施例提供的一种会议服务器结构示意图；
图9为本发明实施例提供的一种会议服务器结构示意图；
图10为本发明实施例提供的一种会议终端切换系统结构示意图。
具体实施方式
下面将结合本发明实施例中的附图，对本发明实施例中的技术方案进行清楚、完整地描述，显然，所描述的实施例仅仅是本发明一部分实施例，而不是全部的实施例。基于本发明中的实施例，本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例，都属于本发明保护的范围。
如图1所示，本发明技术方案中，会议过程中会议服务器获取会议终端的用户标识，会议服务器确定会议终端的网络异常、不能满足用户使用会议终端正常进行会议时，会议服务器通过基于位置服务(英文：Locat ion-Based Service，简称：LBS)服务器查询的网络质量异常的会议终端的用户的地理位置信息，通过会议终端管理服务器为网络异常的会议终端的用户预定用户所在地理位置附近的待切换的目标会议终端，并指示用户从当前所在的会议终端切换至预定的目标会议终端，进而保证网络异常情况下会议的正常进行。此外，会议服务器保存用户执行会议终端切换过程中的会议内容，如保存主讲人的语音内容，并将语音内容转换成文字，会议服务器将保存的会议内容发送至预定的目标会议终端，使得用户切换至目标会议终端后，在继续参加会议的同时了解会议终端切换过程中遗漏的会议内容。
本发明技术方案中会议终端所在的地理位置可以位于不同地理区域，例如图1中的区域1、区域2等。用户切换前的会议终端或用户切换后的目标会议终端可以为单用户会议终端或多用户会议终端，单用户会议终端是指单个用户使用的会议终端，也称为个人会议终端，如个人计算机(英文Personal Computer，简称：PC)、可移动终端(Mobile)、IP话机等，例如：用户利用PC参加会议时，该PC即为该用户的会议终端。多用户会议终端是指多个用户共用的会议终端，通常是指可容纳一定数量用户的会议室，多个用户可利用会议室中的多媒体设备连接会议。
本发明技术方案中涉及的场景通常情况下是指，用户切换前利用单用户会议终端参加会议，同一地理区域范围内的多个用户的会议终端均出现网络异常后，会议服务器为同一地理区域范围内的多个用户预定该地理区域范围内可容纳多个用户的目标会议终端，用户执行会议终端切换后，用户利用目标会议终端参加会议，进而保证网络异常情况下会议的正常进行。
下面通过实施例详细介绍本发明实施例提供的一种获取业务流的转发路径信息的装置及方法，以下实施例的序号仅代表实施例的先后顺序，并不代表实施例的优劣。
实施例一
如图2所示，本发明实施例提供了一种会议终端预定方法，包括：
S201、会议服务器获取第一会议终端的用户标识；
S202、会议服务器确定第一会议终端的用户需要切换会议终端时，获取用户标识关联的地理位置信息，并
根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息；
S203、会议服务器向第一会议终端发送第二会议终端信息。
本实施例中，第二会议终端即为第一会议终端的用户切换后用于用户继续参加会议的目标会议终端。
本实施例中，会议服务器根据获取的第一会议终端的网络质量信息确定第一会议终端的用户需要切换会议终端。具体的，可以有如下两种实现方式：
第一种实现方式，会议服务器在第一会议终端的网络质量信息低于第一预设阈值时，确 定第一会议终端的用户需要切换会议终端。
第二种实现方式，会议服务器在第一会议终端的网络质量信息低于第一预设阈值，且第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，会议服务器确定第一会议终端的用户需要切换会议终端。
需要说明的是，本实施例中还可以通过其他方式确定第一会议终端的用户需要切换会议终端，例如第一会议终端自行检测网络质量情况然后判断用户是否需要切换会议终端；或者，通过第三方对第一会议终端的网络质量进行检测，然后第三方判断第一会议终端的用户是否需要切换会议终端。
在上述两种实现方式中，可选的，会议服务器向第一会议终端发送网络质量监控信息，监控信息用于指示第一会议终端向会议服务器发送网络质量信息。然后，第一会议终端根据网络质量监控信息向会议服务器上报网络质量信息。
可选的，网络质量信息至少包括以下一种信息：电平、噪声、回声、丢包率、抖动、平均意见值(英文：Mean Opinion Score，简称：MOS)以及时延，但不限于此，其中，MOS是用于衡量通信系统语音质量的指标。
可选的，网络质量监控信息至少包括以下一种信息：网络质量信息的上报阈值、网络质量信息的上报周期以及服务质量(英文：Quality of Service，简称：QOS)监控开关，但不限于此。
例如，网络质量监控信息包括网络质量信息的上报阈值、网络质量信息包括噪声时，第一会议终端确定用户的噪声满足上报阈值时，第一会议终端向会议服务器上报的网络质量信息。
本实施例中，会议服务器确定第一会议终端的用户需要切换会议终端后，获取第一会议终端的用户标识关联的地理位置信息，会议服务器将携带有用户标识关联的地理位置信息的预定会议终端请求消息发送给会议终端管理服务器；会议终端管理服务器预定用户标识对应的第二会议终端，第二会议终端作为第一会议终端的用户的待切换会议终端，会议终端管理服务器将第二会议终端信息发送给会议服务器，会议终端管理服务器预定的第二会议终端所在的地理位置与用户标识关联的地理位置在预设距离范围内，以使第一会议终端的用户方便移动到第二会议终端继续参加会议。
本实施例中，会议服务器可以通过LBS服务器查询获得用户标识关联的地理位置信息，LBS服务器预先保存参加会议的所有会议终端的用户标识与地理位置信息的关联信息；或者，会议服务器通过第一会议终端上报地理位置信息的形式，获取第一会议终端的用户标识关联的地理位置信息。
可选的，第二会议终端信息包括目标会议终端的互联网协议IP地址、目标会议终端的电话号码和目标会议终端所在的地理位置等，但不限于此。
LBS服务器预先保存有每个参加会议的会议终端的用户标识与用户的地理位置信息的关 联信息。可选的，每个参加会议的用户首次登陆会议终端参加会议时，会议终端向LBS服务器上报用户的用户标识和用户标识对应的地理位置信息，该地理位置信息用于指示用户所在的地理位置，LBS服务器将接收的用户标识与用户标识对应的位置信息关联并保存。例如，用户将个人计算机(英文Personal Computer：简称：PC)作为会议终端、或将移动终端Mobile作为会议终端时，会议终端通过UC服务器向LBS服务器上报的用户的地理位置信息；用户将因特网协议电话(IP Phone)作为会议终端，IP Phone将交换机的媒体接入控制(Media Access Control，MAC)IP上报给UC浏览器，UC浏览器根据接收的MAC IP查询该用户的地理位置信息，然后再向LBS服务器上报查询的地理位置信息。
本实施例中，会议服务器记录第一会议终端的用户切换至第二会议终端过程中的会议内容，并将会议内容发送给第二会议终端，使得用户切换至第二会议终端后，在继续参加会议的同时了解会议终端切换过程中遗漏的会议内容。
可选的，会议服务器向第一会议终端发送第二会议终端信息之后，第一会议终端向会议服务器发送会议终端切换响应消息，该响应消息用于指示第一会议终端的用户执行会议终端切换过程中会议正常进行。会议服务器根据该会议终端切换响应消息可以得知，会议过程中只有部分用户从当前会议终端切换至目标会议终端，在部分用户执行会议终端切换的过程中会议没有被中断仍在正常进行。此时，会议服务器保存用户在会议终端切换过程中的会议内容，如保存主讲人的语音内容，并将语音内容转换成文字，会议服务器将保存的会议内容发送至预定的目标会议终端，使得执行会议终端切换的用户在切换至目标会议终端后，利用目标会议终端继续参与会议的同时了解会议终端切换过程中遗漏的会议内容。
下面通过会议服务器与会议终端等之间的交互过程，详细说明本发明实施例提供了一种会议终端预定方法。
下述内容中，会议终端即为第一会议终端，目标会议终端即为第一会议终端的用户切换后的第二会议终端。
如图3所示，针对参加会议的每个用户的会议终端，LBS服务器预先保存会议终端上报的用户标识与用户的地理位置信息的关联信息的方法流程如下：
S301、用户首次登陆会议终端参加会议时，会议终端确定用户的用户标识和用户标识对应的地理位置信息。
用户的用户标识可以为用户的账号信息，用户的地理位置信息用于指示用户所在的地理位置。
S302、会议终端向LBS服务器上报用户的用户标识和用户标识对应的地理位置信息。
例如，用户将PC作为会议终端时，会议终端通过UC服务器向LBS服务器上报的用户的地理位置信息；
用户将Mobile作为会议终端时，Mobile利用全球定位系统(英文：Global Positioning Systems，简称：GPS)定位确定用户所在的地理位置，然后将用户的用户账号信息和定位的 地理位置信息通过UC服务器发送给LBS服务器；
用户将IP Phone作为会议终端时，IP Phone将交换机的MAC IP上报给UC浏览器，UC浏览器根据接收的MAC IP查询该用户的地理位置信息，然后再向LBS服务器上报查询的地理位置信息。
S303、LBS服务器将接收的每个用户的用户标识和地理位置信息进行关联并保存。
这样，会议服务器可以通过LBS服务器保存的用户标识与位置信息的关联信息查询某个用户标识对应的地理位置信息。管理员可以对LBS服务器上保存的用户标识与位置信息的关联信息进行维护更新。
如图4所示，针对参加会议的每个用户的会议终端，会议终端向会议服务器上报会议终端的网络质量信息的方法流程如下：
S401、会议服务器配置网络质量监控信息。
管理员可以在会议服务器上具体设置网络质量监控信息，网络质量监控信息用于指示会议终端向会议服务器上报会议终端的网络质量信息。网络质量信息至少包括以下一种信息：电平、噪声、回声、丢包率、抖动、MOS以及时延，但不限于此，其中，MOS是用于衡量通信系统语音质量的指标。网络质量监控信息可以包括网络质量信息的上报阈值、网络质量信息的上报周期以及服务质量QOS监控开关等，但不限于此。其中，服务质量QOS监控开关用于指示会议终端是否需要向会议服务器上报网络质量信息，当服务质量QOS监控开关为关闭时，会议终端不需要监控网络质量信息并向会议服务器上报。
S402、会议终端向会议服务器发送参加会议请求消息，该请求消息携带用户的用户标识。
可选的，用户通过点击会议终端上的URL链接或拨号等方式向会议服务器发送参加会议请求消息，以便将会议终端与当前会议进行连接，用户利用会议终端参加会议；用户的会议终端也可以通过接收会议服务器的会议邀请消息的方式加入会议。
S403、会议服务器将配置的网络质量监控信息发送给会议终端。
可选的，会议服务器通过参加会议响应消息将网络质量监控信息发送给会议终端。
若此处会议服务器需要获取用户的地理位置信息，则会议服务器通过LBS服务器查询用户标识关联的地理位置信息。
S404、会议终端根据接收的网络质量监控信息向会议服务器上报会议终端的网络质量信息。
网络质量信息用于衡量会议终端的网络质量，网络质量信息可以包括电平、噪声、回声、丢包率、抖动、用于衡量通信系统语音质量的MOS以及时延等信息，但不限于与此。
如图5所示，会议服务器预定用户待切换的目标会议终端的方法流程如下：
S501、至少一个会议终端向会议服务器发送用户标识，和与至少一个会议终端一一对应的会议终端的网络质量信息。
S502、会议服务器根据接收的网络质量信息，确定至少一个会议终端的用户需要切换会 议终端。
具体的，针对至少一个会议终端中每个会议终端的网络质量信息，会议服务器在网络质量信息低于第一预设阈值时，确定网络质量信息对应的会议终端的网络质量不合格，即该会议终端的网络异常，该会议终端不能满足用户正常进行会议；会议服务器统计至少一个会议终端中网络质量不合格的会议终端数量；当统计的会议终端数量大于或等于第二预设阈值时，会议服务器判定至少一个会议终端的用户中每个用户均需要切换会议终端。
此过程中，若由于至少一个会议终端的用户中每个用户所在的地理位置之间距离较远，用户切换至同一个目标会议终端不容易实现时，会议服务器可以根据用户所在的地理位置将用户划分成不同地理区域范围，判断在同一地理区域范围内的用户当前会议终端的网络质量是否异常，是否需要切换会议终端，会议服务器通过LBS服务器查询用户所在的地理位置。
具体的，会议服务器统计同一地理区域范围内网络质量不合格的会议终端数量，若同一地理区域范围内网络质量不合格的会议终端数量大于或等于第二预设阈值时，会议服务器通过会议终端管理服务器为该地理区域范围内网络质量不合格的用户预定目标会议终端，该目标会议终端在该地理区域范围内，以便用户移动到该目标会议终端所在地，并利用该目标会议终端继续参与会议。
S503、会议服务器向会议终端管理服务器发送预定会议室请求消息，请求消息包括用户标识关联的地理位置信息。
用户标识关联的地理位置信息是会议服务器通过LBS服务器查询得到的。会议服务器可以通过调用会议终端管理服务器接口，向会议终端管理服务器发送预定会议室请求消息，该请求消息除携带用户标识关联的地理位置信息，还可以携带用户标识。
可选的，若会议服务器根据用户所在的地理位置将用户划分成不同地理区域范围，当会议服务器通过S502中的方法确定某一地理区域范围内的用户需要切换会议终端时，会议服务器发送的预定会议室请求消息携带该地理区域的位置信息。
S504、会议终端管理服务器根据接收的用户标识关联的地理位置信息预定该用户标识对应的目标会议终端，并获取目标会议终端信息。
目标会议终端所在的地理位置与用户标识关联的地理位置在预设距离范围内。目标会议终端信息至少包括以下一种信息：目标会议终端的互联网协议IP地址、目标会议终端的电话号码和目标会议终端所在的地理位置，但不限于此。
S505、会议终端管理服务器向会议服务器发送目标会议终端信息。
可选的，会议终端管理服务器向会议服务器发送的会议室预定响应消息中携带目标会议终端信息。
可选的，会议服务器接收到目标会议终端信息后，将目标会议终端信息与正在进行的会议进行关联。
S506、会议服务器向会议终端发送目标会议终端信息。
会议终端接收到目标会议终端信息后，指示用户切换至目标会议终端信息对应的目标会议终端。
如图6所示，针对接收目标会议终端信息的会议终端中的每个会议终端，会议终端根据目标会议终端信息指示用户执行会议终端切换过程如下：
S601、会议服务器向会议终端发送目标会议终端信息。
接收目标会议终端信息的会议终端可以仅限于当前网络异常的会议终端，目标会议终端所在的地理位置与网络异常的会议终端的用户所在的地理位置在预设距离范围内。
S602、会议终端指示用户切换至目标会议终端信息对应的目标会议终端。
可选的，会议终端还可以用户需要切换会议终端的原因等信息，例如，通知用户由于当前会议终端的网络异常、或者会议语音效果不佳等原因无法正常进行会议，提示用户从当前会议终端切换至目标会议终端信息对应的目标会议终端。
被通知切换会议终端的用户离开当前会议终端，移动到目标会议终端继续进行会议。若用户离开会议终端时没有断开该会议终端与当前会议的连接，会议服务器向用户离开的会议终端发送提示信息，该提示信息用于提示用户断开该会议终端与当前会议的连接，会议服务器多次提示仍没有断开连接，则会议服务器断开会议终端与当前会议的连接。可选的，会议服务器断开会议终端与当前会议的连接后，通过短消息等方式通知用户。
S603、目标会议终端向会议服务器发送加入当前会议请求消息。
会议管理员或移动到目标会议终端的用户开启目标会议终端，目标会议终端的多媒体会议客户端(Web Client)连接会议服务器加入当前会议，多媒体会议客户端向会议服务器主动上报目标会议终端的IP。
S604、会议服务器向目标会议终端发送加入当前会议响应消息。
会议服务器可以根据参加会议的用户的会议终端信息确定目标会议终端的参加会议资格。若参加会议的用户的会议终端信息中没有记录目标会议终端的相关信息，则禁止目标会议终端加入当前会议。
可选的，S603和S604可替换为S605；
S605、会议服务器主动邀请目标会议终端加入当前会议。
S606、目标会议终端加入当前会议后，用户利用目标会议终端继续参加当前会议。
可选的，会议服务器通过每个连接会议的会议终端向用户推送会议相关信息，例如：参加会议的用户名单、用户数量、会议终端信息等。
如图7所示，用户执行会议终端切换过程如下：
S701、会议服务器通过会议主讲人或管理员的会议终端向会议主讲人或管理员发送会议终端切换通知信息。
会议终端切换通知信息用于通知会议主讲人或管理员部分参加会议的用户正在执行会议终端切换过程，以便会议主讲人或管理员选择在会议终端切换过程中继续会议或者暂停会议。 继续会议是指在会议终端切换过程中当前会议正常进行；暂停会议是指在会议终端切换过程中暂停当前会议，待目标会议终端连接到当前会议后再继续当前会议。
会议主讲人或管理员选择继续会议：
S702、会议主讲人或管理员的会议终端通知会议服务器选择继续会议。
S703、会议服务器保存会议终端切换过程中的会议内容。
S704、会议服务器将保存的会议内容发送至目标会议终端。
例如：会议服务器保存主讲人的语音内容，并将语音内容转换成文字，以便会议服务器将保存的会议内容发送至预定的目标会议终端，使得执行会议终端切换的用户在切换至目标会议终端后，能够利用目标会议终端继续参与会议的同时了解会议终端切换过程中遗漏的会议内容。
或者，会议主讲人或管理员选择暂停会议：
S705、会议主讲人或管理员的会议终端通知会议服务器选择暂停会议。
S706、会议服务器向全部参加会议的用户的会议终端发送暂停会议的通知消息。
可选的，会议服务器向全部参加会议的用户的会议终端发送的通知消息还可以携带暂停会议的原因。
S707、会议服务器确定目标会议终端成功连接会议后，向全部参加会议的用户的会议终端发送继续会议的通知消息。
若除部分参加会议的用户的会议终端网络异常外，会议服务器根据会议主讲人的会议终端的网络质量信息，确定会议主讲人的会议终端存在网络异常问题时，会议主讲人或管理员可以选择暂停会议，以便安排维修人员处理网络异常问题。
本发明实施例一中，会议过程中会议服务器获取会议终端的用户标识，会议服务器确定会议终端的网络异常、不能满足用户使用会议终端正常进行会议时，会议服务器根据会议终端的用户标识关联的地理位置信息，为用户预定用户所在地理位置附近的待切换的目标会议终端，并指示会议终端的用户执行会议终端切换过程，进而保证网络异常情况下会议的正常进行。此外，会议服务器保存用户执行会议终端切换过程中的会议内容，并将保存的会议内容发送至预定的目标会议终端，使得用户切换至目标会议终端后，在继续参加会议的同时了解会议终端切换过程中遗漏的会议内容。
与实施例一对应的，实施例二
如图8所示，本发明实施例提供了一种会议服务器，包括如下装置：
收发模块801，用于获取第一会议终端的用户标识；
处理模块802，用于确定第一会议终端的用户需要切换会议终端；
收发模块801，还用于在处理模块802确定第一会议终端的用户需要切换会议终端时，获取用户标识关联的地理位置信息；
处理模块802，还用于控制收发模块801根据地理位置信息预定用户标识对应的第二会 议终端；
收发模块801，还用于根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息；向第一会议终端发送第二会议终端信息。
可选的，收发模块801，还用于：
获取第一会议终端的网络质量信息；
处理模块802在确定第一会议终端的用户需要切换会议终端时，具体用于：
在网络质量信息低于第一预设阈值时，确定第一会议终端的用户需要切换会议终端；或者
在网络质量信息低于第一预设阈值，且第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，确定第一会议终端的用户需要切换会议终端。
可选的，收发模块801在根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息时，具体用于：
向会议终端管理服务器发送预定会议终端请求消息，请求消息包括用户标识关联的地理位置信息；
通过会议终端管理服务器预定用户标识对应的目标会议终端，并接收会议终端管理服务器发送的第二会议终端信息，第二会议终端所在的地理位置与用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
可选的，会议服务器还包括：
存储模块803，用于保存第一会议终端的用户切换至第二会议终端过程中的会议内容；
收发模块801还用于：
将存储模块保存的会议内容发送给第二会议终端。
本发明实施例二中，通过收发模块801、处理模块802和存储模块803可以实现会议过程中用户的会议终端切换过程，进而保证网络异常情况下会议的正常进行。
与实施例一对应的，实施例三
如图9所示，本发明实施例提供了一种会议服务器，包括如下装置：
收发机901，用于获取第一会议终端的用户标识；
处理器902，用于确定第一会议终端的用户需要切换会议终端；
收发机901，还用于在处理器902确定第一会议终端的用户需要切换会议终端时，获取用户标识关联的地理位置信息；
处理器902，还用于控制收发机901根据地理位置信息预定用户标识对应的第二会议终端；
收发机901，还用于根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息；向第一会议终端发送第二会议终端信息。
可选的，收发机901，还用于：
获取第一会议终端的网络质量信息；
处理器902在确定第一会议终端的用户需要切换会议终端时，具体用于：
在网络质量信息低于第一预设阈值时，确定第一会议终端的用户需要切换会议终端；或者
在网络质量信息低于第一预设阈值，且第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，确定第一会议终端的用户需要切换会议终端。
可选的，收发机901在根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息时，具体用于：
向会议终端管理服务器发送预定会议终端请求消息，请求消息包括用户标识关联的地理位置信息；
通过会议终端管理服务器预定用户标识对应的目标会议终端，并接收会议终端管理服务器发送的第二会议终端信息，第二会议终端所在的地理位置与用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
可选的，会议服务器还包括：
存储器903，用于保存第一会议终端的用户切换至第二会议终端过程中的会议内容；
收发机901还用于：
将存储模块保存的会议内容发送给第二会议终端。
本发明实施例三中，通过收发机901、处理器902和存储器903可以实现会议过程中用户的会议终端切换过程，进而保证网络异常情况下会议的正常进行。
实施例四
如图10所示，本发明实施例提供了一种会议终端切换系统，会议终端切换系统1001包括会议服务器1002和第一会议终端1003。
会议服务器1002，用于获取第一会议终端1003的用户标识；确定第一会议终端1003的用户需要切换会议终端时，获取用户标识关联的地理位置信息，并根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息；向第一会议终端1003发送第二会议终端信息；
第一会议终端1003，用于接收会议服务器1002根据第一会议终端1003的用户标识发送的用户标识对应的第二会议终端信息；指示第一会议终端1003的用户从第一会议终端1003切换至第二会议终端信息对应的第二会议终端。
可选的，会议服务器1002在确定第一会议终端1003的用户需要切换会议终端时，具体用于：
获取第一会议终端1003的网络质量信息；
在网络质量信息低于第一预设阈值时，确定第一会议终端1003的用户需要切换会议终端；或者，在网络质量信息低于第一预设阈值，且第一会议终端1003所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，会议服务器1002确定第一会议终端1003的用户需要切换会议终端。
可选的，会议服务器1002在根据地理位置信息预定用户标识对应的第二会议终端，获取第二会议终端信息时，具体用于：
向会议终端管理服务器发送预定会议终端请求消息，请求消息包括用户标识关联的地理位置信息；
通过会议终端管理服务器预定用户标识对应的目标会议终端，并接收会议终端管理服务器发送的第二会议终端信息，第二会议终端所在的地理位置与用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
可选的，会议服务器1002在向第一会议终端1003发送第二会议终端信息之后，还用于：
记录第一会议终端1003的用户切换至第二会议终端过程中的会议内容，并将会议内容发送给第二会议终端。
本发明实施例四中，通过会议终端切换系统1001可以实现会议过程中用户的会议终端切换过程，进而保证网络异常情况下会议的正常进行。
本领域内的技术人员应明白，本发明的实施例可提供为方法、系统、或计算机程序产品。因此，本发明可采用完全硬件实施例、完全软件实施例、或结合软件和硬件方面的实施例的形式。而且，本发明可采用在一个或多个其中包含有计算机可用程序代码的计算机可用存储介质(包括但不限于磁盘存储器、CD-ROM、光学存储器等)上实施的计算机程序产品的形式。
本发明是参照根据本发明实施例的方法、设备(系统)、和计算机程序产品的流程图和/或方框图来描述的。应理解可由计算机程序指令实现流程图和/或方框图中的每一流程和/或方框、以及流程图和/或方框图中的流程和/或方框的结合。可提供这些计算机程序指令到通用计算机、专用计算机、嵌入式处理机或其他可编程数据处理设备的处理器以产生一个机器，使得通过计算机或其他可编程数据处理设备的处理器执行的指令产生用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的装置。
这些计算机程序指令也可存储在能引导计算机或其他可编程数据处理设备以特定方式工作的计算机可读存储器中，使得存储在该计算机可读存储器中的指令产生包括指令装置的制造品，该指令装置实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能。
这些计算机程序指令也可装载到计算机或其他可编程数据处理设备上，使得在计算机或其他可编程设备上执行一系列操作步骤以产生计算机实现的处理，从而在计算机或其他可编程设备上执行的指令提供用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的步骤。
尽管已描述了本发明的优选实施例，但本领域内的技术人员一旦得知了基本创造性概念，则可对这些实施例作出另外的变更和修改。所以，所附权利要求意欲解释为包括优选实施例以及落入本发明范围的所有变更和修改。
显然，本领域的技术人员可以对本发明实施例进行各种改动和变型而不脱离本发明实施例的精神和范围。这样，倘若本发明实施例的这些修改和变型属于本发明权利要求及其等同技术的范围之内，则本发明也意图包含这些改动和变型在内。

Claims (12)

  1. 一种会议终端预定方法，其特征在于，包括：
    会议服务器获取第一会议终端的用户标识；
    所述会议服务器确定所述第一会议终端的用户需要切换会议终端时，获取所述用户标识关联的地理位置信息，并
    根据所述地理位置信息预定所述用户标识对应的第二会议终端，获取所述第二会议终端信息；
    所述会议服务器向所述第一会议终端发送所述第二会议终端信息。
  2. 如权利要求1所述的方法，其特征在于，所述会议服务器确定所述第一会议终端的用户需要切换会议终端，包括：
    所述会议服务器获取所述第一会议终端的网络质量信息；
    所述会议服务器在所述网络质量信息低于第一预设阈值时，确定所述第一会议终端的用户需要切换会议终端；或者，所述会议服务器在所述网络质量信息低于第一预设阈值，且所述第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，所述会议服务器确定所述第一会议终端的用户需要切换会议终端。
  3. 如权利要求1所述的方法，其特征在于，所述会议服务器根据所述地理位置信息预定所述用户标识对应的第二会议终端，获取所述第二会议终端信息，包括：
    所述会议服务器向会议终端管理服务器发送预定会议终端请求消息，所述请求消息包括所述用户标识关联的地理位置信息；
    所述会议服务器通过所述会议终端管理服务器预定所述用户标识对应的目标会议终端，并接收所述会议终端管理服务器发送的所述第二会议终端信息，所述第二会议终端所在的地理位置与所述用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
  4. 权利要求1所述的方法，其特征在于，所述会议服务器向所述第一会议终端发送所述第二会议终端信息之后，还包括：
    所述会议服务器记录所述第一会议终端的用户切换至所述第二会议终端过程中的会议内容，并将所述会议内容发送给所述第二会议终端。
  5. 一种会议服务器，其特征在于，包括：
    收发模块，用于获取第一会议终端的用户标识；
    处理模块，用于确定所述第一会议终端的用户需要切换会议终端；
    所述收发模块，还用于在所述处理模块确定所述第一会议终端的用户需要切换会议终端时，获取所述用户标识关联的地理位置信息；
    所述处理模块，还用于控制所述收发模块根据所述地理位置信息预定所述用户标识对应的第二会议终端；
    所述收发模块，还用于根据所述地理位置信息预定所述用户标识对应的第二会议终端，获取所述第二会议终端信息；向所述第一会议终端发送所述第二会议终端信息。
  6. 如权利要求5所述的会议服务器，其特征在于，
    所述收发模块，还用于：
    获取所述第一会议终端的网络质量信息；
    所述处理模块在确定所述第一会议终端的用户需要切换会议终端时，具体用于：
    在所述网络质量信息低于第一预设阈值时，确定所述第一会议终端的用户需要切换会议终端；或者，在所述网络质量信息低于第一预设阈值，且所述第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，确定所述第一会议终端的用户需要切换会议终端。
  7. 如权利要求5所述的会议服务器，其特征在于，所述收发模块在根据所述地理位置信息预定所述用户标识对应的第二会议终端，获取所述第二会议终端信息时，具体用于：
    向会议终端管理服务器发送预定会议终端请求消息，所述请求消息包括所述用户标识关联的地理位置信息；
    通过所述会议终端管理服务器预定所述用户标识对应的目标会议终端，并接收所述会议终端管理服务器发送的所述第二会议终端信息，所述第二会议终端所在的地理位置与所述用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
  8. 权利要求5所述的会议服务器，其特征在于，还包括：
    存储模块，用于保存所述第一会议终端的用户切换至所述第二会议终端过程中的会议内容；
    所述收发模块还用于：
    将所述存储模块保存的所述会议内容发送给所述第二会议终端。
  9. 一种会议终端切换系统，其特征在于，所述会议终端切换系统包括会议服务器和第一会议终端；
    所述会议服务器，用于获取所述第一会议终端的用户标识；确定所述第一会议终端的用户需要切换会议终端时，获取所述用户标识关联的地理位置信息，并根据所述地理位置信息预定所述用户标识对应的第二会议终端，获取所述第二会议终端信息；向所述第一会议终端发送所述第二会议终端信息；
    所述第一会议终端，用于接收所述会议服务器根据所述第一会议终端的用户标识发送的所述用户标识对应的第二会议终端信息；指示所述第一会议终端的用户从所述第一会议终端切换至所述第二会议终端信息对应的第二会议终端。
  10. 如权利要求9所述的会议终端切换系统，其特征在于，所述会议服务器在确定所述 第一会议终端的用户需要切换会议终端时，具体用于：
    获取所述第一会议终端的网络质量信息；
    在所述网络质量信息低于第一预设阈值时，确定所述第一会议终端的用户需要切换会议终端；或者，在所述网络质量信息低于第一预设阈值，且所述第一会议终端所在地理位置的预设距离范围内满足网络质量信息低于第一预设阈值的会议终端数量大于或等于第二预设阈值时，所述会议服务器确定所述第一会议终端的用户需要切换会议终端。
  11. 如权利要求9所述的会议终端切换系统，其特征在于，所述会议服务器在根据所述地理位置信息预定所述用户标识对应的第二会议终端，获取所述第二会议终端信息时，具体用于：
    向会议终端管理服务器发送预定会议终端请求消息，所述请求消息包括所述用户标识关联的地理位置信息；
    通过所述会议终端管理服务器预定所述用户标识对应的目标会议终端，并接收所述会议终端管理服务器发送的所述第二会议终端信息，所述第二会议终端所在的地理位置与所述用户标识关联的地理位置信息对应的地理位置在预设距离范围内。
  12. 权利要求9所述的会议终端切换系统，其特征在于，所述会议服务器在向所述第一会议终端发送所述第二会议终端信息之后，还用于：
    记录所述第一会议终端的用户切换至所述第二会议终端过程中的会议内容，并将所述会议内容发送给所述第二会议终端。
PCT/CN2016/078307 2015-04-30 2016-04-01 会议终端预定方法、会议服务器及会议终端切换系统 WO2016173385A1 (zh)

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