WO2016107003A1

WO2016107003A1 - Voice call anti-harassment method, and device and terminal utilizing same

Info

Publication number: WO2016107003A1
Application number: PCT/CN2015/076212
Authority: WO
Inventors: 石远
Original assignee: 中兴通讯股份有限公司
Priority date: 2014-12-31
Filing date: 2015-04-09
Publication date: 2016-07-07
Also published as: CN105812550A

Abstract

Disclosed is a voice call anti-harassment method, comprising the following steps: receiving an incoming voice call (S101); determining whether the incoming voice call is an unfamiliar incoming call according to an address book associated with incoming voice calls (S102); when the incoming voice call is determined as an unfamiliar incoming call, connecting the incoming voice call via a background, and identifying voice content of the incoming voice call (S103); and hanging up the incoming voice call or reminding a user to answer the incoming voice call according to the voice content (S104). Also disclosed are a voice call anti-harassment device and terminal, thus effectively blocking a large number of unfamiliar harassing voice calls, and having no effect on accessing a normal and non-harassing unfamiliar voice call.

Description

Voice telephone anti-harassment method, voice telephone anti-harassment device and terminal

Technical field

The present invention relates to the field of communications technologies, and in particular, to a voice telephone anti-harassment method, a voice telephone anti-harassment device and a terminal.

Background technique

In recent years, many unscrupulous merchants have obtained a large amount of personal information in illegal channels, especially after the communication information, usually by means of voice telephone advertising or other profit-making activities. Many mobile phones currently on sale have blacklisting capabilities, which are to block harassing calls by adding blacklists, but there are still a large number of different strangers harassing mobile phone users, even if the current harassing calls are added to the blacklist, There will be a large number of non-repeating incoming calls to unfamiliar harassing phone numbers. If all the strange calls are blacklisted, then the strange calls that are not harassed will be missed, which will bring inconvenience to the users.

The above content is only used to assist in understanding the technical solutions of the present invention, and does not constitute an admission that the above is prior art.

Summary of the invention

The main object of the present invention is to provide a voice telephone anti-harassment method, a voice telephone anti-harassment device and a terminal, which are intended to effectively block a large number of unfamiliar voice harassing calls without affecting the normal non-harassment of unfamiliar voice calls.

To achieve the above objective, an embodiment of the present invention provides a method for preventing harassment of a voice call, and the method for preventing harassment of the voice call includes the following steps:

Receive voice calls;

Determining, according to the voice incoming call associated address book, whether the voice call is a strange incoming call;

In the case that it is determined that the voice call is a strange incoming call, the voice call is turned on in the background, and the voice content of the voice call is recognized;

Summing the voice call according to the voice content or reminding the user to answer the voice call.

In this embodiment, the step of turning on the voice call by the background and identifying the voice content of the voice call includes:

Acquiring the voice content of the voice call and performing a keyword search;

It is judged whether the searched keyword is consistent with the preset keyword.

In this embodiment, the step of hanging up the voice call or reminding the user to answer the voice call according to the voice content includes:

If it is determined that the searched keyword is consistent with the preset keyword, the voice call is hung up;

If it is determined that the searched keyword is inconsistent with the preset keyword, the user is reminded to answer the voice call.

Turning on the voice call in the background;

Playing preset voice greeting information of the voice call;

Identifying, by the voice call, the voice content of the preset voice greeting information.

In this embodiment, if it is determined that the searched keyword is inconsistent with the preset keyword, the step of prompting the user to answer the voice call further includes:

If the searched keyword is inconsistent with the preset keyword, the preset voice waiting message is played to the caller.

In addition, in order to achieve the above object, an embodiment of the present invention further provides a device for preventing harassment of a voice call, and the device for preventing harassment of the voice call includes:

a receiving module configured to receive a voice call;

The association module is configured to determine, according to the voice incoming call associated address book, whether the voice call is a strange incoming call;

An identification module, configured to: when the voice call is determined to be a strange incoming call, turn on the voice call in the background, and identify the voice content of the voice call;

The processing module is configured to hang up the voice call according to the voice content or remind the user to answer the voice call.

In this embodiment, the determining unit includes:

a search unit, configured to acquire voice content of the voice call and perform keyword search;

The determining unit is configured to determine whether the searched keyword is consistent with the preset keyword.

In this embodiment, the processing module includes:

Hanging up the processing subunit, and setting to suspend the voice call if it is determined that the searched keyword is consistent with the preset keyword;

The reminder subunit is configured to prompt the user to answer the voice call if it is determined that the searched keyword is inconsistent with the preset keyword.

In this embodiment, the identification module includes:

Turning on the processing unit, setting the background voice to be turned on;

a playing unit, configured to play preset voice greeting information for answering the voice call;

And an identification unit configured to identify the voice content of the voice call answering the preset voice greeting information.

In this embodiment, the reminder subunit is further configured to:

In addition, in order to achieve the above object, an embodiment of the present invention further provides a terminal, where the terminal includes a processor, the processor is configured to receive a voice call, and determine, according to the voice incoming call associated address book, whether the voice call is In the case of determining that the voice call is an unfamiliar call, the voice call is turned on in the background, and the voice content of the voice call is recognized; the voice call is hanged or the user is reminded according to the voice content. Answer the voice call.

In addition, in order to achieve the above object, an embodiment of the present invention further provides a computer storage medium, where the computer storage medium stores an execution instruction, where the execution instruction is used to execute the method of the foregoing embodiment.

The invention determines that the voice call is a strange incoming call by correlating the address book according to the information of the voice call, and if the voice call is determined to be a strange incoming call, the voice call is turned on in the background, and the voice call is recognized. The voice content hangs up the voice call or reminds the user to answer the voice call according to the voice content. In this way, a large number of unfamiliar voice harassing calls can be effectively blocked, and at the same time, normal non-harassment of unfamiliar voice calls can be prevented.

DRAWINGS

1 is a schematic flow chart of an embodiment of a method for preventing harassment of a voice telephone according to the present invention;

2 is a schematic flow chart of the refinement of the first embodiment of step S103 of FIG. 1;

3 is a schematic flow chart of the second embodiment of step S103 in FIG. 2;

4 is a schematic diagram of functional modules of an apparatus for preventing harassment of a voice telephone according to an embodiment of the present invention;

5 is a schematic diagram of a refinement function module of the first embodiment of the identification module of FIG. 4;

6 is a schematic diagram of a refinement function module of the judging unit in FIG. 5;

FIG. 7 is a schematic diagram of a refinement function module of the second embodiment of the identification module of FIG. 4. FIG.

The implementation, functional features, and advantages of the present invention will be further described in conjunction with the embodiments.

detailed description

It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.

The present invention provides a method for preventing harassment of a voice telephone. Referring to FIG. 1, in an embodiment, the method for preventing harassment of a voice telephone includes the following steps:

Step S101, receiving a voice call;

In this embodiment, the background access process of the voice incoming call is as follows: the mobile terminal side receives the voice incoming call paging message; the authentication, the security mode/encryption, and the process is a process specified by the communication protocol, and the application layer of the mobile terminal side does not participate. After the establishment of the wireless resource, the communication signaling is transferred from the bottom layer to the application layer, and the mobile terminal side can connect to the telephone. The mobile terminal application layer has no restrictions on how to connect to the phone. The mobile terminal can automatically connect the voice call in the background without notifying the mobile phone user, thereby avoiding harassment.

Step S102, determining, according to the voice incoming call associated address book, whether the voice call is a strange incoming call;

In the preferred embodiment, the information of the voice call includes information such as a caller's phone number, an incoming call ringtone, and an avatar, and compares the voice call information with the address book to determine whether the address book includes the information. one or more.

Step S103, in the case that it is determined that the voice call is an unfamiliar call, the voice call is turned on in the background, and the voice content of the voice call is recognized;

In this embodiment, if the address book does not include the phone number of the voice call, the preset call ring tone or the avatar, and the like, the voice call is determined to be a strange incoming call. At this time, the mobile terminal connects the voice call through the background, and recognizes the voice content of the voice call. In the preferred embodiment, the identifying process includes performing a keyword search on the voice content of the voice call, and determining whether the searched keyword is consistent with the preset keyword.

Step S104: Hang up the voice call or remind the user to answer the voice call according to the voice content.

In the preferred embodiment, the mobile terminal user presets a keyword, and determines whether to hang up the voice call or remind the user to answer the voice call according to whether the obtained voice content includes the preset keyword.

In an embodiment, as shown in FIG. 2, on the basis of the foregoing embodiment of FIG. 1, in the embodiment, the step S103 includes:

Step S1031: Acquire a voice content of the voice call and perform a keyword search;

In the preferred embodiment, keywords may be preset, such as insurance, lottery, winning, discount, or investment promotion. It can be understood that the user can customize other keywords that are not willing to be harassed according to his own needs.

In this embodiment, the mobile phone terminal searches for the keyword according to the voice content of the acquired voice call, and determines whether the searched keyword is consistent with the preset keyword.

In step S1032, it is determined whether the searched keyword is consistent with the preset keyword.

In an embodiment, as shown in FIG. 2, on the basis of the foregoing embodiment of FIG. 1, in the embodiment, the step S1032 includes:

Step S1033: If it is determined that the searched keyword is consistent with the preset keyword, the voice call is hung up;

Step S1034: If it is determined that the searched keyword is inconsistent with the preset keyword, the user is prompted to answer the voice call.

In this embodiment, the mobile terminal searches for the keyword according to the voice content of the obtained voice call, and if the searched keyword matches the preset keyword, the mobile terminal automatically hangs up the voice call. The voice call is blacklisted, so that the strange call can be prevented from being accessed again; if the searched keyword is inconsistent with the preset keyword, the mobile terminal reminds the user to answer the voice call by ringing or the like.

In an embodiment, as shown in FIG. 3, on the basis of the foregoing embodiment of FIG. 1, in the embodiment, the step S103 includes:

Step S1035, the voice call is turned on in the background;

Step S1036: Play preset voice greeting information that is answered by the voice call.

In the preferred embodiment, when the mobile terminal connects to a strange voice call, the pre-recorded voice greeting information may be played first, such as: "Hello, hello!" "Hey, which one are you?" or other custom greetings language.

Step S1037, identifying that the voice call answers the voice content of the preset voice greeting information.

In this embodiment, the response voice content of the strange incoming call is identified, and if the searched keyword is consistent with the preset keyword, the mobile terminal automatically hangs up the voice call and blacklists the caller, thereby The unfamiliar incoming call is prevented from being accessed again; if the preset keyword is not found, the mobile terminal prompts the user to answer the voice call.

In an embodiment, step S1034 further includes:

In this embodiment, if the keyword searched by the mobile terminal is inconsistent with the preset keyword, the pre-recorded voice reminder waiting message is played to the caller, for example, the voice anti-harassment system has determined that your call is non-harassment. Incoming call, being connected to the owner, please wait..., or other user-defined prompts, and vibrate or ring at the same time to remind the user.

The present invention also provides an apparatus 1 for anti-harassment of a voice telephone. Referring to FIG. 4, in an embodiment, the apparatus 1 for anti-harassment of a voice telephone includes:

The receiving module 101 is configured to receive a voice call;

In this embodiment, the background access process of the voice incoming call is as follows: the voice call anti-harassment device receives the voice incoming call page message; the authentication, the security mode/encryption, the process is a process specified by the communication protocol, and the application layer does not Participation; After the establishment of the wireless resource is completed, the communication signaling is transferred from the bottom layer to the application layer, and the mobile terminal side can connect to the telephone. The mobile terminal application layer has no restrictions on how to connect to the phone. The mobile terminal 1 can automatically connect the voice call in the background without notifying the mobile phone user, thereby avoiding harassment.

The association module 102 is configured to determine, according to the voice incoming call associated address book, whether the voice call is a strange incoming call;

The identification module 103 is configured to: when the voice call is determined to be a strange incoming call, turn on the voice call in the background, and identify the voice content of the voice call;

The processing module 104 is configured to hang up the voice call or remind the user to answer the voice call according to the voice content.

In the embodiment of the present invention, a computer storage medium is further provided, and the computer storage medium may store an execution instruction for executing the method in the foregoing embodiment.

In the first embodiment, as shown in FIG. 5, on the basis of the foregoing embodiment of FIG. 4, in the embodiment, the identification module 103 includes:

The searching unit 1031 is configured to acquire the voice content of the voice call and perform a keyword search;

The determining unit 1032 is configured to determine whether the searched keyword is consistent with the preset keyword.

In an embodiment, as shown in FIG. 6, on the basis of the foregoing embodiment of FIG. 5, in the embodiment, the determining unit 1032 includes:

The hangup processing sub-unit 1033 is configured to hang up the voice call if it is determined that the searched keyword is consistent with the preset keyword;

The reminder sub-unit 1034 is configured to prompt the user to answer the voice call if it is determined that the searched keyword is inconsistent with the preset keyword.

In the second embodiment, as shown in FIG. 7, on the basis of the foregoing embodiment of FIG. 4, in the embodiment, the identification module 103 includes:

Turning on the processing unit 1035, configured to turn on the voice call through the background;

The playing unit 1036 is configured to play preset voice greeting information that answers the voice call.

The identification unit 1037 is configured to identify the voice content of the voice call answering the preset voice greeting information.

In an embodiment, the reminder sub-unit 1034 is further configured to:

The embodiment of the present invention further provides a terminal (not shown), the terminal includes a processor (not shown), the processor is configured to receive a voice call, and associate the address book according to the voice call. Determining whether the voice call is an unfamiliar call; in the case of determining that the voice call is an unfamiliar call, turning on the voice call in the background, and identifying the voice content of the voice call; hang up according to the voice content The voice calls or reminds the user to answer the voice call.

One of ordinary skill in the art can understand that all or part of the steps of implementing the above embodiments may be completed by a program to instruct related hardware, and the program may be stored in a computer readable storage medium, and the program is executed. The method includes the following steps: (receiving a voice call; determining, according to the voice call associated address book, whether the voice call is an unfamiliar call; and determining that the voice call is a strange call, turning on the voice in the background Invoking, and identifying the voice content of the voice call; hang up the voice call according to the voice content or reminding the user to answer the voice call), the storage medium, such as: ROM/RAM, disk, CD, etc. .

It will be apparent to those skilled in the art that the various modules or steps of the present invention described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein. The steps shown or described are performed, or they are separately fabricated into individual integrated circuit modules, or a plurality of modules or steps thereof are fabricated as a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software.

The above are only the preferred embodiments of the present invention, and are not intended to limit the scope of the invention, and the equivalent structure or equivalent process transformations made by the description of the present invention and the drawings are directly or indirectly applied to other related technical fields. The same is included in the scope of patent protection of the present invention.

Industrial applicability

According to the foregoing technical solution provided by the embodiment of the present invention, the voice call is determined to be a strange incoming call according to the information of the voice incoming call, and when the voice call is determined to be a strange incoming call, the voice call is connected through the background, and Identifying the voice content of the voice call, hang up the voice call according to the voice content or remind the user to answer the voice call. In this way, a large number of unfamiliar voice harassing calls can be effectively blocked, and at the same time, normal non-harassment of unfamiliar voice calls can be prevented.

Claims

A voice telephone anti-harassment method, the voice telephone anti-harassment method comprises the following steps:

Receive voice calls;

Determining, according to the voice incoming call associated address book, whether the voice call is a strange incoming call;

In the case that it is determined that the voice call is a strange incoming call, the voice call is turned on in the background, and the voice content of the voice call is recognized;

Summing the voice call according to the voice content or reminding the user to answer the voice call.
The method for preventing harassment of a voice call according to claim 1, wherein said step of turning on said voice call by said background and identifying voice content of said voice call comprises:

Acquiring the voice content of the voice call and performing a keyword search;

It is judged whether the searched keyword is consistent with the preset keyword.
The method for preventing harassment of a voice telephone according to claim 2, wherein the step of hanging up the voice call or reminding the user to answer the voice call according to the voice content comprises:

If it is determined that the searched keyword is consistent with the preset keyword, the voice call is hung up;

If it is determined that the searched keyword is inconsistent with the preset keyword, the user is reminded to answer the voice call.
The method for preventing harassment of a voice call according to claim 1, wherein the step of turning on the voice call by the background and identifying the voice content of the voice call includes:

Turning on the voice call through the background;

Playing preset voice greeting information of the voice call;

Identifying, by the voice call, the voice content of the preset voice greeting information.
The method for preventing harassment of a voice telephone according to claim 3, wherein if the searched keyword is determined to be inconsistent with the preset keyword, the step of prompting the user to answer the voice call further includes:

If the searched keyword is inconsistent with the preset keyword, the preset voice waiting message is played to the caller.
A device for preventing harassment of a voice call, wherein the device for preventing harassment of the voice call comprises:

a receiving module configured to receive a voice call;

The association module is configured to determine, according to the voice incoming call associated address book, whether the voice call is a strange incoming call;

An identification module, configured to: when the voice call is determined to be a strange incoming call, turn on the voice call in the background, and identify the voice content of the voice call;

The processing module is configured to hang up the voice call according to the voice content or remind the user to answer the voice call.
The apparatus for preventing harassment of a voice telephone according to claim 6, wherein the identification module comprises:

a search unit, configured to acquire voice content of the voice call and perform keyword search;

The determining unit is configured to determine whether the searched keyword is consistent with the preset keyword.
The apparatus for preventing harassment of a voice telephone according to claim 7, wherein the determining unit comprises:

Hanging up the processing subunit, and setting to suspend the voice call if it is determined that the searched keyword is consistent with the preset keyword;

The reminder subunit is configured to prompt the user to answer the voice call if it is determined that the searched keyword is inconsistent with the preset keyword.
The apparatus for preventing harassment of a voice telephone according to claim 6, wherein the identification module comprises:

Turning on the processing unit, setting the background voice to be turned on;

a playing unit, configured to play preset voice greeting information for answering the voice call;

And an identification unit configured to identify the voice content of the voice call answering the preset voice greeting information.
The apparatus for preventing harassment of a voice telephone according to claim 8, wherein the reminder subunit is further configured to:

If the searched keyword is inconsistent with the preset keyword, the preset voice waiting message is played to the caller.
a terminal, the terminal includes a processor, the processor is configured to receive a voice call, and determine, according to the voice call associated with the address book, whether the voice call is an unfamiliar call; and determining that the voice call is a strange call And, the voice call is turned on in the background, and the voice content of the voice call is identified; the voice call is hung up according to the voice content or the user is prompted to answer the voice call.
A computer storage medium storing execution instructions for performing the method of any one of claims 1 to 5.