WO2016027703A1 - Dispositif d'aide au changement de modèle - Google Patents

Dispositif d'aide au changement de modèle Download PDF

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Publication number
WO2016027703A1
WO2016027703A1 PCT/JP2015/072516 JP2015072516W WO2016027703A1 WO 2016027703 A1 WO2016027703 A1 WO 2016027703A1 JP 2015072516 W JP2015072516 W JP 2015072516W WO 2016027703 A1 WO2016027703 A1 WO 2016027703A1
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WO
WIPO (PCT)
Prior art keywords
model
model change
mobile phone
information
terminal
Prior art date
Application number
PCT/JP2015/072516
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English (en)
Japanese (ja)
Inventor
浜一 粟津
Original Assignee
株式会社アワーズ
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 株式会社アワーズ filed Critical 株式会社アワーズ
Priority to JP2015539908A priority Critical patent/JP6194363B2/ja
Publication of WO2016027703A1 publication Critical patent/WO2016027703A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/60—Business processes related to postal services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems

Definitions

  • the present invention relates to a model change support device, and more particularly, a terminal such as a mobile phone including a smartphone using various IC cards (integrated circuit card) such as a SIM card (Subscriber Identity Module Module) and a UIM card (User Identity Module Card).
  • IC cards integrated circuit card
  • SIM card Subscriber Identity Module Module
  • UIM card User Identity Module Card
  • IC card in which a unique ID number for specifying a telephone number such as a SIM card is recorded is detachable.
  • SIM cards there are several types of SIM cards.
  • SIM lock a function for restricting use of a SIM card of a specific communication carrier, which is applied to a mobile phone called a SIM lock, is adopted by communication carriers in Japan.
  • manufacture and sale of SIM-free mobile phones whose SIM lock is released will be performed.
  • Patent Document 1 discloses an information maintenance system that easily restores user information when the model of a mobile phone is changed. This information maintenance system backs up the content of a storage medium of a mobile phone to a storage medium provided in a fixed storage device such as a TV, a PC, or a router.
  • SIM-free mobile phone Even if a SIM-free mobile phone is scheduled to be manufactured and sold, there are several types of SIM cards and UIM cards as long as there is no progress in developing uniform standards for IC cards.
  • UIM cards When it becomes possible to select a mobile phone that is not restricted by a communication carrier, when performing so-called model exchange, the types of mobile phones that can be selected by the user are limited.
  • Some users will want to find a desired model from among mobile phones that can use the micro SIM card that they have been using before changing the model of the mobile phone. I will. In addition, there may be a person who wants to respond to such user needs in salespersons such as mobile phones.
  • mobile phones sold in the market include not only new products but also used products.
  • the user wants to change to a specific model of mobile phone, he wants to know whether the change to that model can be done at a second-hand dealer or only by a new dealer. The case is also conceivable.
  • an IC card such as a SIM card and a mobile phone
  • a memory card such as a SIM card
  • a digital camera such as a digital camera
  • a personal computer such as a personal computer
  • a television receiver such as a satellite receiver
  • an object of the present invention is to provide a model change support apparatus that supports model change of a terminal to which a card can be attached and detached.
  • the model change support system of the present invention is: A model change support system that supports model change of a terminal used with a card mounted, A storage medium in which various types of terminal information and card type information are stored correspondingly; Accepting means for accepting either information indicating one terminal before and after the model change and information indicating a card attached to the terminal; Providing means for reading the corresponding information with reference to the storage medium based on the information received by the receiving means and providing the information to the user; Is provided.
  • the providing means may provide information indicating a terminal to which a card that can be attached to and detached from a terminal being used by a user is removable based on information stored in the storage medium.
  • the card may be attached to any terminal before or after the model change through a conversion adapter, or may be attached after the peripheral portion is cut to any terminal before or after the model change.
  • a presentation means for presenting a contract plan with a communication carrier related to the terminal used after the model change may be provided.
  • a transmitting apparatus that transmits information indicating any of the terminals or information indicating a type of a card that can be attached to and detached from the terminal in use to the model change support apparatus; Receiving means for receiving the information transmitted by the transmitting means, The providing means provides information indicating a terminal to which a card that can be attached to and detached from a terminal being used by a user is removable based on information received by the receiving means and information stored in the storage medium.
  • the present invention can also be applied to the case of changing the model of a terminal such as a smartphone or a television receiver to which various cards including other IC cards and memory cards can be attached and detached.
  • FIG. 1A is a schematic configuration diagram of a model change support system 1000 according to an embodiment of the present invention.
  • FIG. 1B is a functional block diagram of the model change support apparatus 200 shown in FIG.
  • the model change support system 1000 shown in FIG. 1A is roughly divided into a transmission apparatus 100, a model change support apparatus 200, a database (hereinafter referred to as “DB”) 300, and a network 400, which will be described below. Is done.
  • the transmitting device 100 can be attached to or detached from the model change support device 200 such as a product number that can identify a mobile phone that is being used by the user or a mobile phone that is desired to be used after the model change, or a mobile phone that is being used. Information indicating a possible SIM card is transmitted.
  • the transmission device 100 is an information processing device such as a personal computer or a tablet that is mainly operated by a user of a mobile phone.
  • the model change support device 200 is for improving the convenience of the user of the mobile phone or the salesperson of the mobile phone when changing the model of the mobile phone.
  • the model change support apparatus 200 is mainly an information processing apparatus such as a personal computer or a tablet that is operated by a user of a mobile phone.
  • the model change support device 200 includes a communication unit 210 that transmits / receives information to / from the transmission device 100, and is being used by a user based on information received by the communication unit 210.
  • the identification means 220 for identifying the type of the SIM card that can be attached to and detached from the cellular phone and the cellular phone desired to be used by changing the model, and whether or not the types of the SIM cards identified by the identification means 220 match.
  • a determination unit 230 that performs information
  • a provision unit 240 that provides information indicating a mobile phone to which a SIM card that can be attached to and detached from a mobile phone in use by a user based on information stored in the DB 300
  • a specifying unit 220 Based on the specific result, a notification means 250 for notifying whether or not the model change at the secondhand goods store is possible, and used after the model change
  • And presenting means 260 for presenting the service plan with the communication carrier of the portable telephone end, a.
  • the DB 300 stores information indicating the type of a SIM card that can be attached to and detached from a mobile phone, and information about a terminal to which the SIM card can be attached and detached. That is, the DB 300 stores various types of terminal information and card type information in association with each other.
  • 1A shows an example in which the DB 300 is provided outside the model change support apparatus 200, the DB 300 may be provided in the model change support apparatus 200.
  • the network 400 is typically a communication network such as the Internet or a mobile phone line, but refers to the entire network that can perform various communications between the user device 100 and the model change support device 200.
  • the transmission apparatus 100 and the model change support apparatus 200 may be integrated.
  • the model change support apparatus 200 in which various functions of the transmission apparatus 100 are incorporated is used. You can also
  • FIG. 2 is a screen example displayed on the display of the transmission device 100 shown in FIG.
  • FIG. 2 shows a selection area 110 for executing a “sticky search” for searching for a desired mobile phone by selecting the specifications of the mobile phone that the user wants to use after changing the model, and the mobile phone being used by the user.
  • a selection area 140 for executing “SIM card search” for searching for a mobile phone that can continuously use a SIM card that can be attached to and detached from the phone is shown. The user may select information through one of the selection areas 110 and 140, or may select information through both of them.
  • a pull-down menu 120 for selecting the type of mobile phone, selecting the state of the mobile phone, and selecting a communication carrier is prepared.
  • keyword search is also possible.
  • the selection area 110 is provided with a search start key display area 130 for starting a search after a predetermined selection is made through the pull-down menu 120.
  • the selection area 140 images indicating several SIM cards and the like are displayed together with a scale bar, and a radio button 150 capable of selecting any one of the SIM cards is prepared.
  • the selection area 140 is provided with a search start key display area 150 for starting a search after a predetermined SIM card or the like is selected through one of the radio buttons 150.
  • a pull-down menu for selecting various types of information related to the mobile phone in use by the user may be provided instead of or in addition to the selection area 110.
  • a mobile phone having the same attributes as the mobile phone being used by the user can be specified by the model change support device 200 through the DB 300 and recommended to the user.
  • an input field for information such as a product number that can specify the mobile phone in use by the user may be provided. This makes it possible to specify the SIM card type in the model change support apparatus 200 through the DB 300 if the user inputs information such as the product number printed on the mobile phone itself without bothering to check the SIM card type. .
  • FIG. 3 is a flowchart showing an operation example of the model change support apparatus 200 shown in FIG.
  • the change to that model can be done at a second-hand dealer or if it is not a new dealer A case where it is not possible to do this will be described as an example.
  • the model change support device 200 transmits information such as a product number that is input or selected from the transmission device 100 through the screen example shown in FIG.
  • the communication means 210 receives the information when it is actually transmitted (step S1).
  • the specifying unit 220 refers to the DB 300 as necessary based on the information.
  • the type of the SIM card that can be attached to and detached from the mobile phone in use by the user is specified (step S2).
  • step S2 can be skipped. .
  • the specifying unit 220 determines that the user The type of the SIM card that can be attached to and detached from the mobile phone desired to be used by the change is specified (step S3).
  • the determination means 230 determines the type of SIM card that can be attached to and detached from both mobile phones, It is determined whether or not the communication carrier associated with the telephone matches (step S4).
  • step S4 when both the SIM card type and the communication carrier match, the notification means 250 notifies that the model change at the secondhand goods store is possible (step S5).
  • the presenting means 260 presents a contract plan between the mobile phone end and the communication carrier used after the model change (step S6).
  • the user may be inquired about the usage status of the mobile phone, and a contract plan may be presented based on the result.
  • the contract plan may be a plurality of presentations as well as one kind of presentation.
  • step S4 if at least the type of the SIM card and the communication carrier do not match, in principle, it is not possible to change the model at a second-hand store, so the notification means 250 To notify that the model can be changed only at a new store (step S7).
  • the communication carriers match, it may be notified that the model can be changed at a second-hand store as an exception.
  • the SIM card that can be attached to and detached from the mobile phone being used by the user has a relatively small size, and the SIM card that can be attached to and detached from the mobile phone desired to be used by changing the model is relatively large in size.
  • the same SIM card can be used in a mobile phone after changing the model by using an adapter for SIM card size conversion.
  • the SIM card that can be attached to and detached from the mobile phone being used by the user is of a relatively large size
  • the SIM card that can be attached to and detached from the mobile phone desired to be used by changing the model is of a relatively small size.
  • a SIM card that can be attached to and detached from the mobile phone being used by the user is attached to an adapter for size conversion, the same SIM card can be used on the mobile phone after changing the model without using the adapter. It can also be used.
  • 240 refers to DB 300 and reads out all the information of the mobile phone to which the SIM card attached to the mobile phone in use by the user can be attached and provided to the user based on the information stored in DB 300 (Step S8).
  • the operation example shown in FIG. 3 is an example, and the present invention is not limited to this.
  • the type of the SIM card that can be attached to and detached from the mobile phone being used by the user is specified by executing the process of step S2, and then the mobile phone being used by the user is executed by executing the process of step S8. It is also possible to provide a user with information on a mobile phone to which a SIM card that can be attached to and detached from the telephone is removable, and to allow the user to select a mobile telephone after changing the model.
  • step S8 after executing the process of step S8, the process may be shifted to step S6, and the description partially overlaps, but in the process of step S4 and step S8,
  • the SIM card type is evaluated to be the same.
  • the process proceeds to step S5, and in the latter case, information about the corresponding mobile phone. Can also be provided.
  • predetermined information is transmitted from the transmission device 100 to the model change support device 200 via the network 400.
  • it is installed in a second-hand goods store of a mobile phone. 2 is displayed on the display of the model change support apparatus 200, and the user operates the model change support apparatus 200 to input predetermined information to the model change support apparatus 200. You may make it do.
  • FIG. 4 is a flowchart showing an operation example of the model change support apparatus 200 according to another embodiment of the present invention.
  • the model change support device 200 in which various functions of the transmission device 100 shown in FIG. 1 are incorporated is installed in, for example, a mobile phone shop, and the user passes through the display of the model change support device 200 in the following cases. An operation example will be described. However, as in the above-described embodiment, the transmission device 100 and the model change support device 200 may be prepared separately.
  • model change support system in the case where the same SIM card is continuously used mainly with the model change mobile phone has been described, but in addition to this, in this embodiment, A model change support system in the following manner will be described.
  • the user may desire to change the SIM card in addition to changing the model of the mobile phone.
  • this is the case when the mobile phone before and after the model change uses a different type of SIM card and cannot be handled using an adapter for SIM card size conversion.
  • the user wishes to change only the SIM card without changing the communication carrier.
  • it may be included in the second case.
  • the model of the mobile phone used by the user is changed, but the mobile phone used up to that time is handed over to another person, This is the case when changing the SIM card for a telephone.
  • the communication carrier may change, but the mobile phone model may not change.
  • the mobile phone model may not change.
  • the mobile phone model may be changed.
  • the communication service provider is changed from the communication carrier A company to the communication carrier B company, and the model of the mobile phone is also changed.
  • all of the communication carrier, mobile phone model, and SIM card are changed.
  • model change support apparatus 200 that can handle any of the above-described aspects will be described.
  • FIG. 4 is a flowchart showing an operation example of the model change support apparatus 200 according to another embodiment of the present invention.
  • the model change support apparatus 200 displays a selection screen including a display “input model name currently used” and a display “input type of SIM card currently used” on the display. (Step S11).
  • the model change support device 200 displays an input screen corresponding to the selection result on the display or the like (step S12).
  • the model change support device 200 accepts the input information and “change model”.
  • a selection screen including a display that “the desired mobile phone has been determined” and a display that “the mobile phone that desires model exchange has not been determined” is displayed (step S13).
  • the model change support device 200 can specify the model in order to select the determined mobile phone.
  • the user is prompted to specify a mobile phone for which model exchange is desired by displaying a screen for inputting various information or a screen on which images of all models being handled are displayed (step S14).
  • the model change support device 200 searches the database 300 based on information on the mobile phone for which model exchange is desired and the mobile phone before model exchange that has already been accepted. The user is notified by searching whether or not the SIM card needs to be replaced and displaying the search result on the display (step S15).
  • step S16 the processing shown in FIG. 4 ends (step S16).
  • the model change support device 200 displays “select from SIM card” and “select from spec”. A selection screen including display is displayed (step S17).
  • the model change support device 200 displays an input screen corresponding to the selection result on the display or the like (step S18).
  • the model change support device 200 receives the input information and refers to the database 300 based on the input information. Then, a screen on which an image of a model that matches the conditions is displayed is displayed to prompt the user to identify a mobile phone that desires model replacement (step S19).
  • the model change support device 200 presents a contract plan in the same manner as in step S6 in FIG. 3, and the process shown in FIG. Step S20).
  • model change support apparatus 200 of the present embodiment can also be applied to a case where a new contract is made in order to newly start using a mobile phone.
  • the model change support apparatus 200 displays a selection screen including a display of “new contract” and a display of “model change” on the display or the like prior to step S11. If it is selected, a response such as shifting to step S13 may be performed.
  • FIG. 1 is a schematic configuration diagram of a model change support system 1000 according to an embodiment of the present invention and a functional block diagram of a model change support apparatus 200.
  • FIG. It is an example of a screen displayed on the display of the transmitter 100 shown in FIG. It is a flowchart which shows the operation example of the model change assistance apparatus 200 shown in FIG. It is a flowchart which shows the operation example of the model change assistance apparatus 200 of other embodiment of this invention.

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Abstract

L'invention concerne un dispositif d'aide au changement de modèle permettant de fournir une aide lors du changement de modèle d'un terminal équipé d'une carte amovible. Ce dispositif d'aide au changement de modèle est équipé : d'un support de stockage contenant des informations indiquant des types de carte qui peuvent être connectés de manière amovible à des terminaux et des informations sur les terminaux auxquels les cartes peuvent être connectées de manière amovible ; un moyen de fourniture permettant de fournir, d'après les informations stockées dans le support de stockage, les informations indiquant les terminaux auxquels la carte, connectée de manière amovible au terminal actuel utilisé par un utilisateur, peut être connectée de manière amovible ; un moyen de spécification permettant de spécifier le type de carte qui est connecté de manière amovible au terminal actuellement utilisé et les types de cartes qui peuvent être connectés de manière amovible à un terminal qui doit être utilisé après un changement de modèle ; un moyen de notification permettant de fournir une notification, d'après le résultat de spécification du moyen de spécification, indiquant si oui ou non le modèle peut être modifié dans un magasin d'occasion ; et un moyen de présentation permettant de présenter des plans contractuels avec des supports de communication associés au terminal qui doit être utilisé après le changement de modèle.
PCT/JP2015/072516 2014-08-18 2015-08-07 Dispositif d'aide au changement de modèle WO2016027703A1 (fr)

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Application Number Priority Date Filing Date Title
JP2015539908A JP6194363B2 (ja) 2014-08-18 2015-08-07 機種変更支援装置

Applications Claiming Priority (4)

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JP2014-165939 2014-08-18
JP2014165939 2014-08-18
JP2015-060849 2015-03-24
JP2015060849 2015-03-24

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2017228070A (ja) * 2016-06-22 2017-12-28 サン電子株式会社 サービス提供システム

Citations (2)

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Publication number Priority date Publication date Assignee Title
JP2002175431A (ja) * 2000-12-07 2002-06-21 Mitsui & Co Ltd 携帯電話販売方法及びシステム
JP2004326502A (ja) * 2003-04-25 2004-11-18 Canon Sales Co Inc 電子商取引サーバおよび電子商取引サーバの制御方法およびプログラムおよび記録媒体

Patent Citations (2)

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Publication number Priority date Publication date Assignee Title
JP2002175431A (ja) * 2000-12-07 2002-06-21 Mitsui & Co Ltd 携帯電話販売方法及びシステム
JP2004326502A (ja) * 2003-04-25 2004-11-18 Canon Sales Co Inc 電子商取引サーバおよび電子商取引サーバの制御方法およびプログラムおよび記録媒体

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Title
SATOSHI TANAKA ET AL.: "SIM Lock --SIM ni Matsuwaru Arekore o Shirabete mita (1/2", 11 April 2012 (2012-04-11), Retrieved from the Internet <URL:http://www.itmedia.co.jp/mobile/articles/1204/11/news034.html> [retrieved on 20150819] *

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2017228070A (ja) * 2016-06-22 2017-12-28 サン電子株式会社 サービス提供システム
JP6999147B2 (ja) 2016-06-22 2022-01-18 サン電子株式会社 サービス提供システム

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JP6194363B2 (ja) 2017-09-06

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