WO2015131743A1 - 来电处理方法、装置及终端 - Google Patents
来电处理方法、装置及终端 Download PDFInfo
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- WO2015131743A1 WO2015131743A1 PCT/CN2015/072584 CN2015072584W WO2015131743A1 WO 2015131743 A1 WO2015131743 A1 WO 2015131743A1 CN 2015072584 W CN2015072584 W CN 2015072584W WO 2015131743 A1 WO2015131743 A1 WO 2015131743A1
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- incoming call
- voice
- command
- answering
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- 238000003672 processing method Methods 0.000 title claims abstract description 13
- 238000000034 method Methods 0.000 claims description 30
- 238000001514 detection method Methods 0.000 claims description 9
- 230000006870 function Effects 0.000 description 9
- 238000010586 diagram Methods 0.000 description 5
- 238000005406 washing Methods 0.000 description 4
- 230000004913 activation Effects 0.000 description 3
- 238000004590 computer program Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72484—User interfaces specially adapted for cordless or mobile telephones wherein functions are triggered by incoming communication events
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/223—Execution procedure of a spoken command
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72433—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for voice messaging, e.g. dictaphones
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/74—Details of telephonic subscriber devices with voice recognition means
Definitions
- the present invention relates to the field of communications technologies, and in particular, to an incoming call processing method, apparatus, and terminal.
- the main technical problem to be solved by the embodiments of the present invention is to provide an incoming call processing method, device and terminal, which can realize the processing of incoming call incoming calls without manual operation.
- an embodiment of the present invention provides a method for processing an incoming call, including:
- the caller voice processing module When it is detected that the terminal has an incoming call, the caller voice processing module is activated;
- the incoming call voice processing module acquires a voice command sent by the user, and matches the voice command with a preset voice control command, and completes the process of calling the incoming call according to the matching result.
- the preset voice control instruction includes a voice answering instruction and/or a voice rejecting instruction
- Matching the voice command with a preset voice control command, and completing the processing of the incoming call according to the matching result includes:
- the preset voice answering instruction and/or the voice rejecting command is a voice instruction of a single word.
- the incoming call voice processing module completes the processing of the incoming call incoming according to the matching result and then closes.
- the method when the processing of the incoming call according to the matching result is to answer the incoming call, before the answering the incoming call, the method further includes:
- the answering of the incoming call is completed according to the determined answering mode.
- the answering mode includes an earpiece answering mode and a hands-free answering mode; and determining, according to the current distance state of the terminal, that the corresponding answering mode acquisition comprises:
- the handset answering mode is selected; when the current distance state of the terminal is a remote state, the hands-free listening mode is selected.
- the embodiment of the present invention further provides an incoming call processing device, including an incoming call detection module and an incoming call voice processing module;
- the call detection module is configured to start the incoming call voice processing module when detecting that the terminal has an incoming call incoming call;
- the incoming call voice processing module is configured to acquire a voice command sent by the user, and match the voice command with a preset voice control command, and complete the process of calling the incoming call according to the matching result.
- the voice command setting module is further configured to preset a voice control command, where the voice control command includes a voice answering command and/or a voice rejecting command.
- the incoming call voice processing module includes a voice collection sub-module, a matching sub-module, an answering sub-module, and a reject sub-module;
- the voice collection sub-module is configured to collect a quota instruction voice issued by the user
- the matching sub-module is configured to match the voice command with a preset voice answering command and/or a voice rejecting command, and if the voice command is matched with the preset voice answering command, the answering command is sent to the answering sub-module. And if the preset voice rejection command is matched, the rejection command is sent to the rejection sub-module; the answering sub-module is configured to answer the incoming call according to the answering instruction; The module is configured to reject the incoming call according to the reject command.
- the method further includes a shutdown module, configured to close the incoming call voice processing module after the incoming call voice processing module completes the processing of the incoming call according to the matching result.
- the method further includes a state acquiring module and a mode selecting module;
- the state obtaining module is configured to acquire, when the incoming call voice processing module processes the incoming call incoming according to the matching result, the distance state of the terminal from the user, the mode selection The module is configured to determine a corresponding answer mode according to the distance state;
- the incoming call voice processing module When the incoming call voice processing module answers the incoming call incoming call, the incoming call voice processing module completes the answering of the incoming call incoming call according to the determined answering mode.
- the answer mode includes an earpiece answering mode and a hands-free answering mode; and the mode selecting module determines, according to the current distance state of the terminal, that the corresponding answering mode acquisition comprises:
- the handset answering mode is selected; when the current distance state of the terminal is a remote state, the hands-free listening mode is selected.
- an embodiment of the present invention further provides a terminal, including a memory and a processor, where the memory is configured to store at least one program module, and the processor is configured to execute according to at least one program module in the memory.
- the caller voice processing module When it is detected that the terminal has an incoming call, the caller voice processing module is activated;
- the incoming call voice processing module acquires a voice command sent by the user, and matches the voice command with a preset voice control command, and completes the process of calling the incoming call according to the matching result.
- the embodiment of the invention realizes the automatic processing of incoming call incoming by voice control, and the processing may include answering or rejecting, and does not require manual operation by the user, and may liberate the user's hands, facilitating various inconvenient manual operations by the user. Answer the call in time in the scenario to improve the satisfaction of the user experience.
- the incoming call voice processing module is started when the terminal has an incoming call, and is not always in the startup state. Therefore, the resources of the system and the microphone can be always occupied, and the utilization of the terminal system resources can be improved. Further enhance the satisfaction of the user experience.
- FIG. 1 is a schematic flowchart of a call processing method according to Embodiment 1 of the present invention.
- FIG. 2 is a schematic flowchart of another call processing method according to Embodiment 1 of the present invention.
- FIG. 3 is a schematic structural diagram of a first type of incoming call processing apparatus according to Embodiment 2 of the present invention.
- FIG. 4 is a schematic structural diagram of a second type of incoming call processing apparatus according to Embodiment 2 of the present invention.
- FIG. 5 is a schematic structural diagram of a third incoming call processing apparatus according to Embodiment 2 of the present invention.
- FIG. 6 is a schematic structural diagram of a fourth incoming call processing apparatus according to Embodiment 2 of the present invention.
- FIG. 7 is a schematic structural diagram of a terminal according to Embodiment 3 of the present invention.
- Embodiment 1 is a diagrammatic representation of Embodiment 1:
- the call processing method provided in this embodiment includes:
- Step 101 When the terminal detects that there is an incoming call, the call voice processing module is activated; the terminal in this step may be any electronic terminal having a call function, such as a mobile phone, a PAD, etc.; in this step, when the terminal is detected to have an incoming call
- the receiving interface such as sliding unlocking interface, etc.
- the display of the receiving interface and the activation of the incoming call voice processing module can be performed simultaneously or non-simultaneously, and there is no strict timing limitation when not simultaneously performed;
- Step 102 The incoming call voice processing module acquires a voice command sent by the user; the voice command input by the user may be collected through the microphone;
- the preset voice control instructions include a voice answering command and/or a voice rejecting command
- the preset voice control command may only include a voice answering instruction; at this time, the user's input is obtained. After the voice command, it is matched with the preset voice answering command. If the two match, the incoming call incoming call is answered; if the two do not match, the call is not answered or the call incoming call is not processed;
- the preset voice control command may only The voice reject command is included; after the voice command input by the user is obtained, the voice command is matched with the preset voice connection, and if the two match, the incoming call is rejected; if the two do not match , you can not do any processing for incoming calls.
- the preset voice control command includes a voice answering command and a voice rejecting command; after the voice command input by the user is obtained, the preset and the preset are The voice answering command is matched. If the two match, the incoming call is answered; the default voice is connected to the call, and if the two match, the incoming call is rejected. In this example, when neither the voice connection nor the voice answering order is matched, the user may choose not to perform any processing on the incoming call, or choose to directly reject the incoming call.
- the preset voice answering instruction and/or the voice rejecting command in this embodiment may be a voice command of a single word.
- the voice answering command can be set to: Chinese is "Hello”, English is “Hello”, French is German is “Hallo”, etc.; for voice rejection instructions, Chinese is "hang”, English is “NO”, French is "Non”, German is “Nein” and so on.
- the voice setting method of the single word not only conforms to the user's usual usage habits, but also reduces the user's learning cost (due to the habit, the user's learning cost is basically zero, and the user can avoid the use error), and at the same time can be reduced as much as possible. Affected by dialects, it improves the accuracy of speech recognition and avoids the embarrassment that users need to input multiple times.
- Step 104 After the incoming call voice processing module completes the processing of incoming call incoming according to the matching result, the incoming call voice processing module is closed. That is to say, the incoming call voice processing module in this embodiment is started when there is an incoming call, and immediately exits after the incoming call is processed, which can reduce the time occupied by resources and improve the utilization of resources.
- different answer modes may be set according to the distance state of the terminal from the user.
- the distance state of the terminal from the user is a close distance state
- the corresponding earphone receiving mode is adopted;
- the terminal distance state from the user is a remote distance state, the hands-free answering mode is corresponding.
- the short-range state refers to a distance between the terminal and the user that is less than or equal to a threshold
- the remote state refers to a distance between the terminal and the user that is greater than a threshold.
- the handset mode is selected for answering, it is an ordinary call after being connected; when the hands-free answering mode is selected, it is a hands-free call after being connected.
- the method further includes:
- the short-distance state may be a state in which the user picks up the terminal to pick up the phone near the ear according to common habits; the remote state is other states than the above state.
- the distance sensor can be detected to determine whether the terminal is in a close state or a long distance state.
- the detection of the terminal distance state can also be realized by any one or any combination of a temperature sensor, a distance sensor, and a light sensor. Of course, it can also be accurately confirmed with the camera.
- the earphone answering mode is selected to answer the call.
- Incoming call incoming call enters the default normal call state after being connected; when the terminal's current distance from the user is a long distance state (for example, when the user is washing clothes, it is inconvenient to pick up and answer), select the hands-free answering mode to answer the incoming call. After entering, it will enter the hands-free calling state.
- the terminal can be directly answered without detecting the distance state. At this point, answering is done directly in the default way.
- the above voice control function in this embodiment can be used as an additional function at the middle end, and the user can select to turn on or off according to his own needs.
- Embodiment 2 is a diagrammatic representation of Embodiment 1:
- the incoming call processing apparatus includes an incoming call detection module and an incoming call voice processing module.
- the call detection module is configured to: when detecting that the terminal has an incoming call, initiate an incoming call voice processing module; the terminal here may be any electronic terminal having a call function, such as a mobile phone, a PAD, etc.; in the process, when the terminal is detected When there is an incoming call, you can also display the answering interface (such as sliding solution) The lock interface, etc.; the display of the answering interface and the activation of the incoming call voice processing module may be performed simultaneously or non-simultaneously;
- the incoming call voice processing module is configured to: obtain a voice command sent by the user, and match the voice command with a preset voice control command, and complete the process of calling the incoming call according to the matching result.
- the process includes at least receiving and/or rejecting the incoming call according to the matching result; of course, according to actual needs, it may also be set to perform no processing on the incoming call in some scenarios.
- the incoming call processing device further includes a voice command setting module, configured to: preset a voice control command, where the voice control command includes a voice answering command and/or a voice rejecting command.
- the incoming call voice processing module in this embodiment includes a voice collection sub-module, a matching sub-module, an answering sub-module, and a reject sub-module;
- the voice collection sub-module is configured to: collect a user-issued credit instruction; the voice collection sub-module may be a microphone;
- the matching sub-module is configured to: match the voice command with the preset voice answering command and/or the voice rejecting command, and if it matches the preset voice receiving command, send the answering command to the answering sub-module; If the voice reject command is matched, the reject command is sent to the reject submodule;
- the answering sub-module is set to: answer the incoming call according to the answering instruction;
- the reject sub-module is set to: reject the incoming call according to the reject command.
- the preset voice answering instruction and/or the voice rejecting command in this embodiment may be a single word voice command.
- the voice answering command can be specifically set to: Chinese is "Hello”, English is “Hello”, French is German is “Hallo”, etc.; for voice rejection instructions, Chinese is "hang”, English is “NO”, French is "Non”, German is “Nein” and so on.
- the specific voice command can be specifically set according to the individual needs or habits of different users, and is not limited to the above setting manner.
- the voice setting method of the single word not only conforms to the user's usual usage habits, but also reduces the user's learning cost (due to the habit, the user's learning cost is basically zero, and the user can avoid the use error), and at the same time can be reduced as much as possible. Affected by dialects, it improves the accuracy of speech recognition and avoids the embarrassment that users need to input multiple times.
- the incoming call processing apparatus in this embodiment further includes a shutdown module, configured to: after the incoming call voice processing module completes the processing of incoming call incoming according to the matching result, the incoming call voice processing module is turned off. That is to say, the incoming call voice processing module in this embodiment is started when there is an incoming call, and immediately exits after the incoming call is processed, which can reduce the time occupied by resources and improve the utilization of resources.
- a shutdown module configured to: after the incoming call voice processing module completes the processing of incoming call incoming according to the matching result, the incoming call voice processing module is turned off. That is to say, the incoming call voice processing module in this embodiment is started when there is an incoming call, and immediately exits after the incoming call is processed, which can reduce the time occupied by resources and improve the utilization of resources.
- the incoming call processing apparatus in this embodiment further includes a state acquiring module and a mode selecting module;
- the state obtaining module is configured to: when the incoming call voice processing module processes the incoming call incoming according to the matching result, the distance state of the current distance of the terminal is obtained when the incoming call incoming call is received; the mode selection module is configured to: determine, according to the distance state, the corresponding state Answer mode
- the incoming call voice processing module answers the incoming call, the incoming call incoming call is completed according to the determined answering mode.
- the corresponding handset answering mode is preset; when the distance state of the terminal from the user is a long-distance state, the hands-free listening mode is corresponding.
- the handset mode is selected for answering, it is an ordinary call after being connected; when the hands-free answering mode is selected, it is a hands-free call after being connected.
- the short-distance state may be a state in which the user picks up the terminal to pick up the phone near the ear according to common habits; the remote state is a state other than the above state.
- the distance sensor can be detected to determine whether the terminal is in a close state or a long distance state. Can also be used by any one or any combination of temperature sensor, distance sensor, light sensor To achieve the detection of the terminal distance state. Of course, it can also be accurately confirmed with the camera.
- the earphone answering mode is selected to answer the call.
- Incoming call incoming call enters the default normal call state after being connected; when the terminal's current distance from the user is a long distance state (for example, when the user is washing clothes, it is inconvenient to pick up and answer), select the hands-free answering mode to answer the incoming call. After entering, it will enter the hands-free calling state.
- the terminal can be directly answered without detecting the distance state. At this point, answering is done directly in the default way.
- Embodiment 3 is a diagrammatic representation of Embodiment 3
- the embodiment provides a terminal (specifically, various mobile phones, PADs, etc.), as shown in FIG. 7, including a memory and a processor; the memory is configured to store at least one program module; and the processor is set according to the At least one program module performs the following steps:
- the incoming call voice processing module When detecting that the terminal has an incoming call, the incoming call voice processing module is started; the terminal in this step may be any electronic terminal having a call function, such as a mobile phone, a PAD, etc.; in this step, when detecting that the terminal has an incoming call incoming call
- the receiving interface (such as the sliding unlocking interface, etc.) can also be displayed; the display of the receiving interface and the activation of the incoming call voice processing module can be performed simultaneously or non-simultaneously, and there is no strict timing limitation when not simultaneously performed;
- the incoming call voice processing module acquires a voice command sent by the user, and matches the voice command with a preset voice control command, and completes the process of calling the incoming call according to the matching result.
- the process includes at least receiving and/or rejecting the incoming call according to the matching result; of course, according to actual needs, it may also be set to perform no processing on the incoming call in some scenarios.
- an exemplary explanation will be given below.
- the preset voice control instructions include a voice answering command and/or a voice rejecting command
- the preset voice control command may only include a voice answering instruction; at this time, the user's input is obtained. After the voice command, it is matched with the preset voice answering command. If the two match, the incoming call incoming call is answered; if the two do not match, the call is not answered or the call incoming call is not processed;
- the preset voice control command may only The voice reject command is included; after the voice command input by the user is obtained, the voice command is matched with the preset voice connection, and if the two match, the incoming call is rejected; if the two do not match , you can not do any processing for incoming calls.
- the preset voice control command includes a voice answering command and a voice rejecting command; after the voice command input by the user is obtained, the preset and the preset are The voice answering command is matched. If the two match, the incoming call is answered; the default voice is connected to the call, and if the two match, the incoming call is rejected. In this example, when neither the voice connection nor the voice answering order is matched, the user may choose not to perform any processing on the incoming call, or choose to directly reject the incoming call.
- the preset voice answering instruction and/or the voice rejecting command in this embodiment may be a single word voice command.
- the voice answering command can be specifically set to: Chinese is "Hello”, English is “Hello”, French is German is “Hallo”, etc.; for voice rejection instructions, Chinese is "hang”, English is “NO”, French is "Non”, German is “Nein” and so on.
- the voice setting method of the single word not only conforms to the user's usual usage habits, but also reduces the user's learning cost (due to the habit, the user's learning cost is basically zero, and the user can avoid the use error), and at the same time can be reduced as much as possible. Affected by dialects, it improves the accuracy of speech recognition and avoids the embarrassment that users need to input multiple times.
- the incoming call voice processing module After the incoming call voice processing module completes the process of incoming call incoming according to the matching result, the incoming call voice processing module is turned off. That is to say, the incoming call voice processing module in this embodiment is started when there is an incoming call, and immediately exits after the incoming call is processed, which can reduce the time occupied by resources and improve the utilization of resources.
- different answer modes may be set according to the distance state of the terminal from the user.
- the distance state of the terminal from the user is a close distance state
- the corresponding earphone receiving mode is adopted; when the terminal distance state from the user is a remote distance state, the hands-free answering mode is corresponding.
- the handset mode is selected for answering, it is an ordinary call after being connected; when the hands-free answering mode is selected, it is a hands-free call after being connected.
- the answering of the incoming call is completed according to the determined answering mode; when the terminal's current distance from the user is in a close state, the handset answering mode is selected; when the terminal is currently away from the user When the status is remote, select the hands-free listening mode.
- the short-distance state may be a state in which the user picks up the terminal to pick up the phone near the ear according to common habits; the remote state is other states than the above state.
- the distance sensor can be detected to determine whether the terminal is in a close state or a long distance state.
- the detection of the terminal distance state can also be achieved by any one or any combination of a temperature sensor, a distance sensor, and a light sensor. Of course, it can also be accurately confirmed with the camera.
- the handset answering mode is selected to answer the incoming call incoming call, and the default normal call state is entered after being connected; when the terminal is currently away from the user
- the distance state is a long distance state (for example, when the user is washing clothes, it is inconvenient to pick up and answer), select the hands-free answering mode to answer the incoming call incoming call, and enter the hands-free calling state after being connected.
- the terminal can be directly answered without detecting the distance state. At this point, answering is done directly in the default way.
- the embodiment of the present invention implements automatic processing of incoming call incoming by voice control, and the processing can include answering or rejecting, and does not require manual operation by the user, which can liberate the user's hands, and is convenient for the user to manually operate. Receive calls in a timely manner in various scenarios to improve the satisfaction of the user experience.
- the incoming call voice processing module is started when the terminal has an incoming call, and exits after the call incoming call is processed, and is not always in the startup state, thereby avoiding resources that always occupy the system and the microphone. It can improve the utilization of terminal system resources and further improve the satisfaction of user experience.
- the voice setting instruction of the voice control instruction adopts a single word voice setting manner not only conforms to the user's usual usage habit, but also reduces the user's learning cost (due to the habit, the user's learning cost is basically zero, and the user can be avoided. Errors), while at the same time reducing the influence of dialects as much as possible, improving the accuracy of speech recognition, as much as possible to avoid the user's need to input multiple times.
- all or part of the steps of the above embodiments may also be implemented using an integrated circuit.
- the steps may be separately fabricated into individual integrated circuit modules, or a plurality of modules or steps may be fabricated into a single integrated circuit module.
- the invention is not limited to any specific combination of hardware and software.
- the devices/function modules/functional units in the above embodiments may be implemented by a general-purpose computing device, which may be centralized on a single computing device or distributed over a network of multiple computing devices.
- each device/function module/functional unit in the above embodiment When each device/function module/functional unit in the above embodiment is implemented in the form of a software function module and sold or used as a stand-alone product, it can be stored in a computer readable storage medium.
- the above mentioned computer readable storage medium may be a read only memory, a magnetic disk or an optical disk or the like.
- the embodiment of the invention realizes the automatic processing of incoming call incoming by voice control, and the processing may include answering or rejecting, and does not require manual operation by the user, and may liberate the user's hands, facilitating various inconvenient manual operations by the user. Answer the call in time in the scenario to improve the satisfaction of the user experience.
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Abstract
一种来电处理方法、装置及终端，在检测到终端有来电呼入时，启动来电语音处理模块；然后来电语音处理模块获取用户下发的语音指令，并将该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理。
Description
本发明涉及通信技术领域，具体涉及一种来电处理方法、装置及终端。
许多用户在使用手机时可能有这样一种经历：电话接入需要接听时，必须手动按实体键(功能机)或者滑动屏幕解锁才能进入通话状态，然而有些在有些场景下，这种手动操作并不方便，如寒冷天气户外戴着厚手套，洗衣物双手沾水等等情况。这时候就需要一种无需接触手机即可实现对来电呼入进行接听或拒接处理的方法。
发明内容
本发明实施例要解决的主要技术问题是，提供一种来电处理方法、装置及终端，实现无需手动操作即可实现对来电呼入的处理。
为解决上述技术问题，本发明实施例提供一种来电处理方法,包括：
检测到终端有来电呼入时，启动来电语音处理模块；
来电语音处理模块获取用户下发的语音指令，并将该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理。
在本发明的一种实施例中，所述预设的语音控制指令包括语音接听指令和/或语音拒接指令；
将所述语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对所述来电呼入的处理包括：
将所述语音指令与预设的语音接听指令和/或语音拒接指令进行匹配，如与预设的语音接听指令匹配，则接听所述来电呼入；如与预设的语音拒接指令匹配，则拒接所述来电呼入。
在本发明的一种实施例中，所述预设的语音接听指令和/或语音拒接指令为单个词的语音指令。
在本发明的一种实施例中，所述来电语音处理模块根据所述匹配结果完成对所述来电呼入的处理后关闭。
在本发明的一种实施例中，当根据所述匹配结果对所述来电呼入的处理为接听该来电呼入时，在接听该来电呼入之前还包括：
获取所述终端当前距离用户的距离状态，根据获取的距离状态确定对应的接听模式；
在接听所述来电呼入时，根据所述确定的接听模式完成对所述来电呼入的接听。
在本发明的一种实施例中，所述接听模式包括听筒接听模式和免提接听模式；所述根据终端当前的距离状态确定对应的接听模式获取包括：
当终端当前的距离状态为近距离状态时，选择听筒接听模式；当终端当前的距离状态为远距离状态时，选择免提接听模式。
为了解决上述问题，本发明实施例还提供了一种来电处理装置，包括来电检测模块、来电语音处理模块；
所述来电检测模块设置为检测到终端有来电呼入时，启动所述来电语音处理模块；
所述来电语音处理模块设置为获取用户下发的语音指令，并将该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理。
在本发明的一种实施例中，还包括语音指令设置模块，设置为预设语音控制指令，所述语音控制指令包括语音接听指令和/或语音拒接指令。
在本发明的一种实施例中，所述来电语音处理模块包括语音采集子模块、匹配子模块、接听子模块和拒接子模块；
所述语音采集子模块设置为采集用户下发额度语音指令；
所述匹配子模块设置为将所述语音指令与预设的语音接听指令和/或语音拒接指令进行匹配，如与预设的语音接听指令匹配，则下发接听指令给所述接听子模块；如与预设的语音拒接指令匹配，则下发拒接指令给所述拒接子模块；所述接听子模块用于根据所述接听指令接听所述来电呼入；所述拒接子模块用于根据所述拒接指令拒接所述来电呼入。
在本发明的一种实施例中，还包括关闭模块，设置为在所述来电语音处理模块根据所述匹配结果完成对所述来电呼入的处理后，关闭所述来电语音处理模块。
在本发明的一种实施例中，还包括状态获取模块和模式选择模块；
所述状态获取模块设置为当所述来电语音处理模块根据所述匹配结果对所述来电呼入的处理为接听该来电呼入时，获取所述终端当前距离用户的距离状态，所述模式选择模块设置为根据所述距离状态确定对应的接听模式；
所述来电语音处理模块在接听所述来电呼入时，根据所述确定的接听模式完成对所述来电呼入的接听。
在本发明的一种实施例中，所述接听模式包括听筒接听模式和免提接听模式；所述模式选择模块根据终端当前的距离状态确定对应的接听模式获取包括：
当终端当前的距离状态为近距离状态时，选择听筒接听模式；当终端当前的距离状态为远距离状态时，选择免提接听模式。
为了解决上述问题，本发明实施例还提供了一种终端，包括存储器和处理器；所述存储器设置为存储至少一个程序模块；所述处理器设置为根据所述存储器中的至少一个程序模块执行以下步骤：
检测到终端有来电呼入时，启动来电语音处理模块；
来电语音处理模块获取用户下发的语音指令，并将该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理。
本发明实施例实现了通过语音控制自动实现对来电呼入的处理，该处理可以包括接听或拒接，并不需要用户手动操作，可以解放用户的双手，方便用户在手动操作不方便的各种场景下及时接听电话，提升用户体验的满意度。另外，在本发明实施例中，来电语音处理模块在终端有来电呼入时才启动，并非一直处于启动状态，因此可以避免一直占用系统和麦克风的资源，可以提升终端系统资源的利用率，进而进一步提升用户体验的满意度。
附图概述
图1为本发明实施例一提供的来电处理方法流程示意图；
图2为本发明实施例一提供的另一来电处理方法流程示意图；
图3为本发明实施例二提供的第一种来电处理装置结构示意图；
图4为本发明实施例二提供的第二种来电处理装置结构示意图；
图5为本发明实施例二提供的第三种来电处理装置结构示意图；
图6为本发明实施例二提供的第四种来电处理装置结构示意图；
图7为本发明实施例三提供的终端结构示意图。
本发明的较佳实施方式
实施例一：
请参见图1所示，本实施例提供的来电处理方法包括：
步骤101：检测到终端有来电呼入时，启动来电语音处理模块；该步骤中的终端可以是任意具备通话功能的电子终端，例如手机、PAD等；在该步骤中，当检测到终端有来电呼入时，还可显示接听界面(例如滑动解锁界面等)；接听界面的显示与来电语音处理模块的启动可以同时进行，也可以非同时进行，非同时进行时，没有严格的时序限制；
步骤102：来电语音处理模块获取用户下发的语音指令；可通过麦克风采集用户输入的语音指令；
步骤103：来电语音处理模块将获取的该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理；该处理至少包括根据匹配结果对该来电呼入进行接听和/或拒接；当然，根据实际需要，还可设置在一些场景下不对该来电呼入进行任何处理。为了更好的理解上述方法，下面进行示例性说明。
在一种示例中，预设的语音控制指令包括语音接听指令和/或语音拒接指令；
当仅需要通过语音控制实现对来电呼入的接听时(例如某些用户可能习惯在接听时才使用语音控制)，预设的语音控制指令可以只包括语音接听指令；此时获取到用户的输入的语音指令后，将其与预设的语音接听指令进行匹配，如二者匹配，则接听该来电呼入；如二者不匹配，不接听或不对该来电呼入进行任何处理；
当仅需要通过语音控制实现对来电呼入的拒接时(例如某些用户可能习惯在拒接时才使用语音控制，拒接一般是用户双手方便接听电话)，预设的语音控制指令可以只包括语音拒接指令；此时获取到用户的输入的语音指令后，将其与预设的语音接拒接令进行匹配，如二者匹配，则拒接该来电呼入；如二者不匹配，可不对该来电呼入进行任何处理。
当需要通过语音控制实现对来电呼入的接听或拒接时，预设的语音控制指令包括语音接听指令和语音拒接指令；此时获取到用户的输入的语音指令后，将其与预设的语音接听接令进行匹配，如二者匹配，则接听该来电呼入；将其与预设的语音接拒接令进行匹配，如二者匹配，则拒接该来电呼入。在该示例中，当既不与语音接拒接令匹配，也不与语音接听接令匹配时，可以选择不对该来电呼入进行任何处理，或选择直接拒接该来电呼入。
为了提升语音控制的准确性以及效率，同时为了尽可能降低用户的学习成本，本实施例中预设的语音接听指令和/或语音拒接指令可以为单个词的语
音指令。例如，对于语音接听指令可以设置为：中文为“喂”，英文为“Hello”，法语为
德语为“Hallo”等；对于语音拒接指令，中文为“挂”，英文为“NO”，法语为“Non”，德语为“Nein”等。这种单个词的语音设置方式既符合用户平时的使用习惯，又能降低用户的学习成本(由于符合习惯，用户的学习成本基本为零，且能避免用户使用出错)，同时又能尽可能降低受方言的影响，提升语音识别的准确率，避免用户需多次输入的尴尬。
请参见图2所示，在上述步骤103之后，还包括以下步骤：
步骤104：在来电语音处理模块根据匹配结果完成对来电呼入的处理后，关闭来电语音处理模块。也即本实施例中的来电语音处理模块在有来电呼入时才启动，处理完该来电呼入后就立即退出，可以尽可能的降低资源占用的时间，提升资源的利用率。
另外，在本实施例中，为了提升用户的体验；还可根据终端当前所处状态设置不同的接听模式，以便在接听时采用对应的模式进行接听。下面进行示例性的说明。
本实施例中可以根据终端当前距离用户的距离状态设置不同的接听模式。其中，当终端距离用户的距离状态为近距离状态时，对应听筒接听模式；当终端距离用户的距离状态为远距离状态时，对应免提接听模式。所述近距离状态是指所述终端与用户之间的距离小于等于阈值，所述远距离状态是指所述终端与用户之间的距离大于阈值。选择听筒模式进行接听时，接通后为普通通话；选择免提接听模式时，接通后为免提通话。基于上述设置，当根据匹配结果对来电呼入的处理为接听该来电呼入时，在接听该来电呼入之前还包括：
获取终端当前距离用户的距离状态，根据获取的距离状态确定对应的接听模式；
在接听该来电呼入时，根据所确定的接听模式完成对所述来电呼入的接
听；当终端当前距离用户的距离状态为近距离状态时，选择听筒接听模式；当终端当前距离用户的距离状态为远距离状态时，选择免提接听模式。
本实施例中，近距离状态可以是用户按照普通习惯拿起终端靠近耳边接听电话的状态；远距离状态则是上述状态之外的其他状态。本实施例中可以通过距离传感器进行检测以判断其终端是处于近距离状态还是远距离状态。也可通过温度传感器，距离传感器，光线传感器中的任意一种或任意组合实现对终端距离状态的检测。当然还可结合摄像头进行精确确认。
基于上述设置，在接听该来电呼入时，若检测到终端当前距离用户的距离状态为近距离状态(例如检测到靠近用户耳边并发出语音指令“喂”时)，选择听筒接听模式接听该来电呼入，接通后进入默认的普通通话状态；当终端当前距离用户的距离状态为远距离状态(例如用户正在洗衣服，不方便拿起来接听时)，选择免提接听模式接听该来电呼入，接通后进入免提通话状态。
当然，本实施例中，若检测到终端当前已经与耳机进行了连接，则可直接接听而不进行上述距离状态的检测。此时接听则直接按照默认的方式进行接听即可。
本实施例中的上述语音控制功能可以作为中端的附加功能，用户可以根据自己需要选择开启或关闭。
实施例二：
请参见图3所示，本实施例提供的来电处理装置包括来电检测模块和来电语音处理模块；
来电检测模块设置为：检测到终端有来电呼入时，启动来电语音处理模块；此处的终端可以是任意具备通话功能的电子终端，例如手机、PAD等；在该过程中，当检测到终端有来电呼入时，还可显示接听界面(例如滑动解
锁界面等)；接听界面的显示与来电语音处理模块的启动可以同时进行，也可以非同时进行；
来电语音处理模块设置为：获取用户下发的语音指令，并将该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理。该处理至少包括根据匹配结果对该来电呼入进行接听和/或拒接；当然，根据实际需要，还可设置在一些场景下不对该来电呼入进行任何处理。
请参见图4所示，来电处理装置还包括语音指令设置模块，设置为：预设语音控制指令，语音控制指令包括语音接听指令和/或语音拒接指令。
本实施例中的来电语音处理模块包括语音采集子模块、匹配子模块、接听子模块和拒接子模块；
语音采集子模块设置为：采集用户下发额度语音指令；语音采集子模块具体可为麦克风；
匹配子模块设置为：将语音指令与预设的语音接听指令和/或语音拒接指令进行匹配，如与预设的语音接听指令匹配，则下发接听指令给接听子模块；如与预设的语音拒接指令匹配，则下发拒接指令给拒接子模块；
接听子模块设置为：根据接听指令接听来电呼入；
拒接子模块设置为：根据拒接指令拒接所述来电呼入。
为了提升语音控制的准确性以及效率，同时为了尽可能降低用户的学习成本，本实施例中预设的语音接听指令和/或语音拒接指令可以为单个词的语音指令。例如，对于语音接听指令具体可以设置为：中文为“喂”，英文为“Hello”，法语为
德语为“Hallo”等；对于语音拒接指令，中文为“挂”，英文为“NO”，法语为“Non”，德语为“Nein”等。具体的语音指令可以根据不同用户的个性需求或习惯进行具体设置，并不仅限于上述设置方式。这种单个词的语音设置方式既符合用户平时的使用习惯，又能降低用户的学习成本(由于符合习惯，用户的学习成本基本为零，且能避免用户使用出错)，同
时又能尽可能降低受方言的影响，提升语音识别的准确率，避免用户需多次输入的尴尬。
请参见图5所示，本实施例中的来电处理装置还包括关闭模块，设置为：在来电语音处理模块根据匹配结果完成对来电呼入的处理后，关闭来电语音处理模块。也即本实施例中的来电语音处理模块在有来电呼入时才启动，处理完该来电呼入后就立即退出，可以尽可能的降低资源占用的时间，提升资源的利用率。
另外，在本实施例中，为了提升用户的体验；还可根据终端当前所处状态设置不同的接听模式，以便在接听时采用对应的模式进行接听。下面进行示例性的说明。
请参见图6所示，本实施例中的来电处理装置还包括状态获取模块和模式选择模块；
状态获取模块设置为：当来电语音处理模块根据匹配结果对所述来电呼入的处理为接听该来电呼入时，获取终端当前距离用户的距离状态；模式选择模块设置为：根据距离状态确定对应的接听模式；
来电语音处理模块在接听来电呼入时，根据确定的接听模式完成对来电呼入的接听。
本实施例中预设当终端距离用户的距离状态为近距离状态时，对应听筒接听模式；当终端距离用户的距离状态为远距离状态时，对应免提接听模式。选择听筒模式进行接听时，接通后为普通通话；选择免提接听模式时，接通后为免提通话。
本实施例中，近距离状态可以是用户按照普通习惯拿起终端靠近耳边接听电话的状态；远距离状态则是除了上述状态之外的其他状态。本实施例中可以通过距离传感器进行检测以判断其终端是处于近距离状态还是远距离状态。也可通过温度传感器，距离传感器，光线传感器中任意一种或任意组合
来实现对终端距离状态的检测。当然还可结合摄像头进行精确确认。
基于上述设置，在接听该来电呼入时，若检测到终端当前距离用户的距离状态为近距离状态(例如检测到靠近用户耳边并发出语音指令“喂”时)，选择听筒接听模式接听该来电呼入，接通后进入默认的普通通话状态；当终端当前距离用户的距离状态为远距离状态(例如用户正在洗衣服，不方便拿起来接听时)，选择免提接听模式接听该来电呼入，接通后进入免提通话状态。
当然，本实施例中，若检测到终端当前已经与耳机进行了连接，则可直接接听而不进行上述距离状态的检测。此时接听则直接按照默认的方式进行接听即可。
实施例三：
本实施例提供了一种终端(具体可为各种手机、PAD等)，请参见图7所示，包括存储器和处理器；存储器设置为存储至少一个程序模块；处理器设置为根据存储器中的至少一个程序模块执行以下步骤：
检测到终端有来电呼入时，启动来电语音处理模块；该步骤中的终端可以是任意具备通话功能的电子终端，例如手机、PAD等；在该步骤中，当检测到终端有来电呼入时，还可显示接听界面(例如滑动解锁界面等)；接听界面的显示与来电语音处理模块的启动可以同时进行，也可以非同时进行，非同时进行时，没有严格的时序限制；
来电语音处理模块获取用户下发的语音指令，并将该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理。该处理至少包括根据匹配结果对该来电呼入进行接听和/或拒接；当然，根据实际需要，还可设置在一些场景下不对该来电呼入进行任何处理。为了更好的理解上述方案，下面进行示例性说明。
在一种示例中，预设的语音控制指令包括语音接听指令和/或语音拒接指令；
当仅需要通过语音控制实现对来电呼入的接听时(例如某些用户可能习惯在接听时才使用语音控制)，预设的语音控制指令可以只包括语音接听指令；此时获取到用户的输入的语音指令后，将其与预设的语音接听指令进行匹配，如二者匹配，则接听该来电呼入；如二者不匹配，不接听或不对该来电呼入进行任何处理；
当仅需要通过语音控制实现对来电呼入的拒接时(例如某些用户可能习惯在拒接时才使用语音控制，拒接一般是用户双手方便接听电话)，预设的语音控制指令可以只包括语音拒接指令；此时获取到用户的输入的语音指令后，将其与预设的语音接拒接令进行匹配，如二者匹配，则拒接该来电呼入；如二者不匹配，可不对该来电呼入进行任何处理。
当需要通过语音控制实现对来电呼入的接听或拒接时，预设的语音控制指令包括语音接听指令和语音拒接指令；此时获取到用户的输入的语音指令后，将其与预设的语音接听接令进行匹配，如二者匹配，则接听该来电呼入；将其与预设的语音接拒接令进行匹配，如二者匹配，则拒接该来电呼入。在该示例中，当既不与语音接拒接令匹配，也不与语音接听接令匹配时，可以选择不对该来电呼入进行任何处理，或选择直接拒接该来电呼入。
为了提升语音控制的准确性以及效率，同时为了尽可能降低用户的学习成本，本实施例中预设的语音接听指令和/或语音拒接指令可以为单个词的语音指令。例如，对于语音接听指令具体可以设置为：中文为“喂”，英文为“Hello”，法语为
德语为“Hallo”等；对于语音拒接指令，中文为“挂”，英文为“NO”，法语为“Non”，德语为“Nein”等。这种单个词的语音设置方式既符合用户平时的使用习惯，又能降低用户的学习成本(由于符合习惯，用户的学习成本基本为零，且能避免用户使用出错)，同时又能尽可能降低受
方言的影响，提升语音识别的准确率，避免用户需多次输入的尴尬。
在本实施例中，在来电语音处理模块根据匹配结果完成对来电呼入的处理后，关闭来电语音处理模块。也即本实施例中的来电语音处理模块在有来电呼入时才启动，处理完该来电呼入后就立即退出，可以尽可能的降低资源占用的时间，提升资源的利用率。
另外，在本实施例中，为了提升用户的体验；还可根据终端当前所处状态设置不同的接听模式，以便在接听时采用对应的模式进行接听。下面进行示例性的说明。
本实施例中可以根据终端当前距离用户的距离状态设置不同的接听模式。其中，当终端距离用户的距离状态为近距离状态时，对应听筒接听模式；当终端距离用户的距离状态为远距离状态时，对应免提接听模式。选择听筒模式进行接听时，接通后为普通通话；选择免提接听模式时，接通后为免提通话。基于上述设置，当根据匹配结果对来电呼入的处理为接听该来电呼入时，在接听该来电呼入之前还包括：
获取终端当前距离用户的距离状态，根据获取的距离状态确定对应的接听模式；
在接听该来电呼入时，根据所确定的接听模式完成对所述来电呼入的接听；当终端当前距离用户的距离状态为近距离状态时，选择听筒接听模式；当终端当前距离用户的距离状态为远距离状态时，选择免提接听模式。
本实施例中，近距离状态可以是用户按照普通习惯拿起终端靠近耳边接听电话的状态；远距离状态则是上述状态之外的其他状态。本实施例中，可以通过距离传感器进行检测以判断其终端是处于近距离状态还是远距离状态。也可通过温度传感器，距离传感器，光线传感器中的任意一个或任意组合实现对终端距离状态的检测。当然还可结合摄像头进行精确确认。
基于上述设置，在接听该来电呼入时，若检测到终端当前距离用户的距
离状态为近距离状态(例如检测到靠近用户耳边并发出语音指令“喂”时)，选择听筒接听模式接听该来电呼入，接通后进入默认的普通通话状态；当终端当前距离用户的距离状态为远距离状态(例如用户正在洗衣服，不方便拿起来接听时)，选择免提接听模式接听该来电呼入，接通后进入免提通话状态。
当然，本实施例中，若检测到终端当前已经与耳机进行了连接，则可直接接听而不进行上述距离状态的检测。此时接听则直接按照默认的方式进行接听即可。
可见，本发明实施例实现了通过语音控制自动实现对来电呼入的处理，该处理可以包括接听或拒接，并不需要用户手动操作，可以解放用户的双手，方便用户在手动操作不方便的各种场景下及时接听电话，提升用户体验的满意度。另外，在本发明实施例中，来电语音处理模块在终端有来电呼入时才启动，对该来电呼入处理完毕后就退出，并非一直处于启动状态，因此可以避免一直占用系统和麦克风的资源，可以提升终端系统资源的利用率，进而进一步提升用户体验的满意度。
另外，本发明实施例将语音控制指令采用单个词的语音设置方式既符合用户平时的使用习惯，又能降低用户的学习成本(由于符合习惯，用户的学习成本基本为零，且能避免用户使用出错)，同时又能尽可能降低受方言的影响，提升语音识别的准确率，可尽可能避免用户需多次输入的尴尬。
以上内容是结合具体的实施方式对本发明所作的详细说明，不能认定本发明的具体实施只局限于这些说明。本领域普通技术人员可以理解上述实施例的全部或部分步骤可以使用计算机程序流程来实现，所述计算机程序可以存储于一计算机可读存储介质中，所述计算机程序在相应的硬件平台上(如系统、设备、装置、器件等)执行，在执行时，包括方法实施例的步骤之一或其组合。
可选地，上述实施例的全部或部分步骤也可以使用集成电路来实现，这
些步骤可以被分别制作成一个个集成电路模块，或者将它们中的多个模块或步骤制作成单个集成电路模块来实现。这样，本发明不限制于任何特定的硬件和软件结合。
上述实施例中的各装置/功能模块/功能单元可以采用通用的计算装置来实现，它们可以集中在单个的计算装置上，也可以分布在多个计算装置所组成的网络上。
上述实施例中的各装置/功能模块/功能单元以软件功能模块的形式实现并作为独立的产品销售或使用时，可以存储在一个计算机可读取存储介质中。上述提到的计算机可读取存储介质可以是只读存储器，磁盘或光盘等。
本发明实施例实现了通过语音控制自动实现对来电呼入的处理，该处理可以包括接听或拒接，并不需要用户手动操作，可以解放用户的双手，方便用户在手动操作不方便的各种场景下及时接听电话，提升用户体验的满意度。
Claims (14)
- 一种来电处理方法,包括：检测到终端有来电呼入时，启动来电语音处理模块；来电语音处理模块获取用户下发的语音指令，并将该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理。
- 如权利要求1所述的来电处理方法，其中，所述预设的语音控制指令包括语音接听指令和/或语音拒接指令；将所述语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对所述来电呼入的处理包括：将所述语音指令与预设的语音接听指令和/或语音拒接指令进行匹配，如与预设的语音接听指令匹配，则接听所述来电呼入；如与预设的语音拒接指令匹配，则拒接所述来电呼入。
- 如权利要求2所述的来电处理方法，其中，所述预设的语音接听指令和/或语音拒接指令为单个词的语音指令。
- 如权利要求1-3任一项所述的来电处理方法，还包括：所述来电语音处理模块根据所述匹配结果完成对所述来电呼入的处理后关闭。
- 如权利要求1-3任一项所述的来电处理方法，其中，当根据所述匹配结果对所述来电呼入的处理为接听该来电呼入时，在接听该来电呼入之前还包括：获取所述终端当前距离用户的距离状态，根据获取的距离状态确定对应的接听模式；在接听所述来电呼入时，根据所述确定的接听模式完成对所述来电呼入的接听。
- 如权利要求5所述的来电处理方法，其中，所述接听模式包括听筒接听模式和免提接听模式；所述根据终端当前的距离状态确定对应的接听 模式获取包括：当终端当前的距离状态为近距离状态时，选择听筒接听模式；当终端当前的距离状态为远距离状态时，选择免提接听模式；其中，所述近距离状态是指所述终端与用户之间的距离小于等于阈值，所述远距离状态是指所述终端与用户之间的距离大于阈值。
- 一种来电处理装置，包括来电检测模块和来电语音处理模块；所述来电检测模块设置为：检测到终端有来电呼入时，启动所述来电语音处理模块；所述来电语音处理模块设置为：获取用户下发的语音指令，并将该语音指令与预设的语音控制指令进行匹配，根据匹配结果完成对该来电呼入的处理。
- 如权利要求7所述的来电处理装置，还包括语音指令设置模块，设置为：预设语音控制指令，所述语音控制指令包括语音接听指令和/或语音拒接指令。
- 如权利要求8所述的来电处理装置，其中，所述来电语音处理模块包括语音采集子模块、匹配子模块、接听子模块和拒接子模块；所述语音采集子模块设置为：采集用户下发额度语音指令；所述匹配子模块设置为：将所述语音指令与预设的语音接听指令和/或语音拒接指令进行匹配，如与预设的语音接听指令匹配，则下发接听指令给所述接听子模块；如与预设的语音拒接指令匹配，则下发拒接指令给所述拒接子模块；所述接听子模块设置为：根据所述接听指令接听所述来电呼入；所述拒接子模块设置为：根据所述拒接指令拒接所述来电呼入。
- 如权利要求7-9任一项所述的来电处理装置，还包括关闭模块，设置为：在所述来电语音处理模块根据所述匹配结果完成对所述来电呼入的 处理后，关闭所述来电语音处理模块。
- 如权利要求7-9任一项所述的来电处理装置，还包括状态获取模块和模式选择模块；所述状态获取模块设置为：当所述来电语音处理模块根据所述匹配结果对所述来电呼入的处理为接听该来电呼入时，获取所述终端当前距离用户的距离状态；所述模式选择模块设置为：根据所述距离状态确定对应的接听模式；所述来电语音处理模块设置为：在接听所述来电呼入时，根据所述确定的接听模式完成对所述来电呼入的接听。
- 如权利要求11所述的来电处理装置，其中，所述接听模式包括听筒接听模式和免提接听模式；所述模式选择模块是设置为以如下方式根据终端当前的距离状态确定对应的接听模式：当终端距离状态为近距离状态时，选择听筒接听模式；当终端的距离状态为远距离状态时，选择免提接听模式；其中，所述近距离状态是指所述终端与用户之间的距离小于等于阈值，所述远距离状态是指所述终端与用户之间的距离大于阈值。
- 一种终端，包括存储器和处理器；所述存储器设置为存储至少一个程序模块；所述处理器设置为根据所述存储器中的至少一个程序模块执行权利要求1-6任一项所述的方法。
- 一种计算机可读存储介质，存储有程序指令，当该程序指令被执行时可实现1-6任一项所述的方法。
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