WO2014208543A1 - 情報処理装置、情報処理システム、情報処理方法、及びプログラム - Google Patents

情報処理装置、情報処理システム、情報処理方法、及びプログラム Download PDF

Info

Publication number
WO2014208543A1
WO2014208543A1 PCT/JP2014/066681 JP2014066681W WO2014208543A1 WO 2014208543 A1 WO2014208543 A1 WO 2014208543A1 JP 2014066681 W JP2014066681 W JP 2014066681W WO 2014208543 A1 WO2014208543 A1 WO 2014208543A1
Authority
WO
WIPO (PCT)
Prior art keywords
information
user
product information
server device
receiving
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/JP2014/066681
Other languages
English (en)
French (fr)
Japanese (ja)
Inventor
正秀 齋藤
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
FINANCIAL AGENCY Inc
Original Assignee
FINANCIAL AGENCY Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by FINANCIAL AGENCY Inc filed Critical FINANCIAL AGENCY Inc
Publication of WO2014208543A1 publication Critical patent/WO2014208543A1/ja
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02—Banking, e.g. interest calculation or account maintenance
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08—Insurance

Definitions

  • the present invention relates to an information processing apparatus, an information processing system, an information processing method, and a program.
  • Non-Patent Document 1 discloses a WEB system that allows a user to compare insurance products by inputting the age, sex, and type of insurance product to be searched.
  • Non-Patent Document 1 the user must always connect to a network such as the Internet while using the service and acquire information from the server every time he searches for insurance products. There is a problem that it takes time until information is displayed.
  • an object of the present invention is to provide a technology that can immediately present insurance products suitable for a user.
  • An information processing apparatus includes: a first receiving unit that receives input of first information including a user's age or date of birth and gender from a user; and a first that transmits first information to a server apparatus.
  • Receiving means for receiving product information related to the user's age and gender from the server device, and storing the received information in the storage unit; second receiving means for receiving second information input from the user; Search means for searching for product information stored in the storage unit based on the second information, extracting product information related to the second information, and presenting the extracted product information to the user, the presented product
  • a third receiving means for receiving an instruction for requesting a material related to the product information from the user, and a document number related to the product information requesting the material are transmitted to the server device. That comprises a third transmission means.
  • the product information is preferably composed of a plurality of records including the age or gender and the insurance product recruitment document number.
  • the information processing apparatus further includes a second transmission unit that transmits the second information to the server device.
  • the second transmission unit determines a communication state with the server device, and performs communication. When possible, the second information can be transmitted to the server device.
  • the second transmission means can determine the communication state with the server device and wait for transmission of the second information to the server device when communication is impossible.
  • the information processing apparatus further stores, based on the product information managed by the server device, when the document number transmitted from the third transmission unit is different from the document number of the product information managed by the server device. It is desirable to provide an updating means for updating the product information stored in the section.
  • An information processing system includes a server device that manages product information, a first receiving unit that receives input of first information including a user's age or date of birth, and gender from a user; First transmission means for transmitting information to the server device; receiving information on merchandise related to the user's age and sex from the server device; and storing the information in the storage unit; and input of second information from the user Second receiving means for receiving the product information, searching for the product information stored in the storage unit based on the second information, extracting the product information related to the second information, and presenting the extracted product information to the user Presenting means, and at least one of the presented product information, a third receiving means for accepting an instruction for requesting a material related to the product information from the user, and a product information requesting the material
  • the information processing method is an information processing method performed in an information processing apparatus including a control unit, and the information processing apparatus includes a first information including a user's age or date of birth and sex from a user.
  • a step of transmitting information to the server device a step of receiving product information related to the user's age and sex from the server device, storing the product information in a storage unit, a step of receiving input of second information from the user,
  • the product information stored in the storage unit is searched based on the information of 2, the product information related to the second information is extracted, the extracted product information is presented to the user, and the product information For at least one of them, a step of accepting an instruction for requesting a material related to the product information from the user, and a document number related to the product information requesting the material It executes the steps of transmitting to the server device.
  • the program according to the present invention includes a computer that receives from the user input of first information including the user's age or date of birth and gender, and means for transmitting the first information to the server device;
  • Product information related to the user's age and gender is received from the server device, stored in the storage unit, means for receiving input of second information from the user, and stored in the storage unit based on the second information
  • the product information retrieved, the product information related to the second information is extracted, the means for presenting the extracted product information to the user, and at least one of the presented product information from the user,
  • a means for accepting an instruction for requesting materials relating to the product information and a means for transmitting a document number relating to product information for requesting materials to the server device are caused to function.
  • the program of the present invention can be installed or loaded on a computer through various recording media such as an optical disk such as a CD-ROM, a magnetic disk, or a semiconductor memory, or downloaded via a communication network. .
  • unit does not simply mean a physical configuration, but also includes a case where the functions of the configuration are realized by software.
  • functions of one configuration may be realized by two or more physical configurations, or functions of two or more configurations may be realized by one physical configuration.
  • FIG. 1 is a system configuration diagram of an information processing system 10 according to the present embodiment.
  • the information processing system 10 includes a server device 101 and a mobile terminal 200.
  • the server apparatus 101 is a server computer connected to a network 300 such as the Internet or a dedicated line.
  • the information processing system 10 is configured by setting the mobile terminal 200, which is a terminal apparatus connected to the network 300 in a wired or wireless manner, so that they can communicate with each other.
  • the information processing system 10 is described as including the server device 101 and the mobile terminal 200, but is not limited to this.
  • the information processing system 10 may be configured as a cloud computing system.
  • the user uses the computer processing of the information processing system 10 as a service via the network 300.
  • the information processing system 10 may be configured as a system including an ASP server.
  • the information processing system 10 is described as an example of handling information related to insurance products as product information, but the product information is not limited to insurance product information.
  • insurance products include, but are not limited to, medical insurance, accident insurance, property insurance, and life insurance.
  • the information processing system 10 is configured to provide information on insurance products suitable for the user in response to a request from the user.
  • the user can acquire information related to insurance products suitable for himself / herself by inputting predetermined information to the mobile terminal 200.
  • it is desirable that a terminal of an insurance company that handles insurance products is connected to the network 300 and can appropriately access the server device.
  • FIG. 2 is a diagram schematically showing an outline of the processing flow of the information processing system 10.
  • the server device 101 acts as a window for the insurance company 700 and relays the exchange with the user (S2).
  • the user can operate the portable terminal 200 to access the database 600 of the server apparatus 101 and obtain a necessary record from the stored insurance product information (S3).
  • Insurance product information is composed of a plurality of records including age, gender, and insurance product recruitment document number.
  • FIG. 3 is a diagram showing an example of insurance product information.
  • the insurance product information is a set of records for a plurality of insurance products.
  • Each record of each insurance product corresponds to compensation, insurance premiums, etc. corresponding to items related to user information such as age, gender, type of unmarried / married, number of children, home ownership, presence of sickness, occupation etc. Attached and stored.
  • the name of the insurance product (product name) is stored in the first column of each record, and the solicited document number that is the document number of the insurance product is stored at the end.
  • the solicitation document number is a number uniquely determined for each insurance product.
  • the mobile terminal 200 downloads only necessary records from the database 600 using the user's age and sex as a trigger, and stores them in the mobile terminal 200 (S3). This eliminates the need to access the database 600 each time when searching for insurance products, thereby reducing the time for presenting appropriate insurance products to the user.
  • the insurance company terminal (insurance company 700 in FIG. 2) cannot directly access the database 600 of the server apparatus 101.
  • the insurance company 700 can access the mirror database 601 of the server apparatus 101 and refer to the insurance product information (S4).
  • a new solicitation document number is reassigned to all records related to the updated insurance product stored in the database 600.
  • records 50001 to 531200 are records of the same insurance product, and the number 13-A-02 is assigned as the solicitation document number.
  • new recruitment document numbers are reassigned to all the records 50001 to 531200.
  • the mobile terminal 200 transmits the solicited document number at the time of the document request (S1), so that the insurance product information stored in the mobile terminal 200 is the latest. If it is not the latest, an update can be prompted.
  • the server apparatus 101 may automatically determine whether or not it is the latest based on the solicited document number. In the present embodiment, in the insurance company 700, it is visually checked by a person. The material corresponding to the latest application document number shall be transmitted. In addition, when it is not the latest, a person may manually notify the mobile terminal 200 of the update.
  • FIG. 4 is an example of a block diagram of the server apparatus 101 in the present embodiment.
  • the server apparatus 101 can be constructed with an arbitrary configuration, for example, as illustrated in FIG. 4, it is desirable to include a communication unit 110, a control unit 120, and a storage unit 130.
  • the communication unit 110 is configured to connect the server apparatus 101 to the network 300.
  • the communication unit 110 may include a LAN module, a LAN card, an analog modem, an ISDN modem, and the like, and an interface for connecting them to the processing unit via a transmission line such as a system bus.
  • the storage unit 130 refers to the database 600 in FIG. Insurance product information as shown in FIG. 3 is stored in the storage unit 130 as an insurance information table 401.
  • items relating to user information include age (16 to 80 years), gender (male / female), unmarried / married type (unmarried / married), number of children (0/1 7 items (person, 2 people, 3 people, 4 people or more), presence / absence of home (presence / absence), presence / absence of sickness (exist / exist), occupation (student / company employee / self-employed / part / unemployed / other)
  • each insurance product has 31200 records (65 ⁇ 2 ⁇ 2 ⁇ 5 ⁇ 2 ⁇ 2 ⁇ 6). Each of these records is associated with the name of the insurance product (product name), the compensation content, the insurance premium, and the solicitation document number.
  • the control unit 120 includes a CPU and a memory (not shown in FIG. 4). For example, when the first information is transmitted from the first transmission unit 2112 (described later), the control unit 120 extracts a record corresponding to the first information from the insurance product information table 401, and performs the portable terminal 200. Can be sent to.
  • FIG. 5 is a block diagram of the mobile terminal 200.
  • the mobile terminal 200 is an information processing apparatus having a function of communicating with the server apparatus 101 via the network 300.
  • a mobile phone, a smart phone, a notebook PC, a PDA, and the like can be given.
  • the information processing apparatus used for the user to access the server apparatus 101 is the portable terminal 200, but the present invention is not limited to this, for example, a desktop PC that does not have portability. It may be a terminal device.
  • the mobile terminal 200 includes a communication unit 210, an input unit 220, a storage unit 230, and a main control unit 2100 including a CPU and a memory.
  • the communication unit 210 is for connecting the mobile terminal 200 to the network 300. Similar to the communication unit 110, the communication unit 210 includes a LAN module, a LAN card, an analog modem, an ISDN modem, and the like, and an interface for connecting them to the processing unit via a transmission line such as a system bus. It is good.
  • the input unit 220 receives an operation from a user, and in this embodiment, refers to a touch panel.
  • the input unit 220 is referred to as a touch panel.
  • a touch panel is an electronic component that combines a display device such as a liquid crystal panel and a position input device such as a touch pad, and operates a device by pressing a display on a screen.
  • an existing technique such as a resistive film method or a capacitance method can be used.
  • the main control unit 2100 includes an arithmetic processing unit 2110 such as a CPU and MPU, and a ROM 2120.
  • the arithmetic processing unit 2110 operates various functional units by executing programs recorded in the ROM 2120 based on various inputs.
  • This program may be stored in an external memory such as microSD, or distributed via the network 300 and installed in the mobile terminal 200.
  • the ROM 2120 stores data necessary for processing by the system of the mobile terminal 200, such as an OS (Operating System).
  • the arithmetic processing unit 2110 includes, as function units, a first reception unit 2111, a first transmission unit 2112, a reception processing unit 2113, a second reception unit 2114, a second transmission unit 2115, a presentation unit 2116, and a third reception unit. 2117, a third transmission unit 2118, and an update unit 2119 are provided.
  • the arithmetic processing unit 2110 has an interface circuit with the touch panel and the communication unit 210, and each functional unit controls the touch panel and the communication unit 210 through this circuit as necessary. Is going.
  • the 1st reception part 2111 is comprised so that the input of the 1st information containing a user's age or a birth date and sex may be received from a user.
  • the 1st reception part 2111 can detect a user's tap operation as an input to a touch panel via an interface circuit with a touch panel.
  • the first information includes information necessary for identifying insurance products such as age, date of birth and gender as well as whether or not insurance has been enrolled, current monthly premiums, married / unmarried types, etc. However, in the present embodiment, the first information is only age and gender, and the other minimum necessary information is second information described later.
  • the first transmission unit 2112 is configured to transmit the first information to the server apparatus 101. Specifically, the received first information is transmitted via the communication unit 210.
  • the control unit 120 of the server apparatus 101 stores the transmitted first information on the storage unit 130. Thus, once the user inputs the first information, the user can receive the service provided by the information processing system 10 without inputting the next and subsequent times.
  • the reception processing unit 2113 receives the insurance product information related to the user's age and sex from the server device 101 and stores them in the storage unit 130. Specifically, the server apparatus 101 receives a record extracted from the insurance product information table 401 according to the first information, and creates and stores an insurance product information sub-table 402 in the storage unit 130 described later. This insurance product information sub-table 402 stores only records relating to the first information among records stored in the insurance product information table 401, that is, records corresponding to the age and sex of the user.
  • the 2nd reception part 2114 is comprised so that the input of 2nd information from a user may be received.
  • the second information refers to user information that is more detailed than the first information. For example, the presence / absence of insurance, current monthly premium, married / unmarried type, presence / absence of child, age of child, home situation, presence / absence of illness, occupation, monthly income, etc. may be used as the second information.
  • the second transmission unit 2115 determines the communication state with the server apparatus 101, transmits the second information to the server apparatus 101 when communication is possible, and transmits the second information when the communication is impossible. It is configured to wait for transmission to the server apparatus 101.
  • the transmitted second information is stored in the storage unit 130 by the control unit 120 of the server apparatus 101.
  • the control part 120 transmits 2nd information and 1st information to the insurance company 700 suitably.
  • the presentation unit 2116 searches the insurance product information stored in the storage unit 230 based on the second information, extracts insurance product information related to the second information, and presents the extracted product information to the user. Configured as follows. For example, the presentation unit 2116 may display only the cheapest monthly insurance premium on the touch panel among the insurance product information related to the second information. When the presentation unit 2116 searches for the appropriate insurance product from the second information, the insurance product information sub-table 402 is searched without accessing the server apparatus 101, so that the insurance product is presented to the user. It is possible to shorten the time until.
  • 3rd reception part 2117 is comprised so that the instruction
  • the third transmission unit 2118 is configured to transmit to the server apparatus 101 a solicitation document number relating to insurance product information for which materials are requested.
  • the server apparatus 101 receives the solicitation document number, it transmits it to the insurance company 700.
  • the insurance company 700 can determine whether or not the solicited document number is the latest.
  • the update unit 2119 refers to the insurance product information table 401 of the server device 101 as appropriate, and automatically updates the insurance product information sub-table 402. For example, when the insurance product information table 401 includes a solicitation document number that is not in the insurance product information sub-table 402, a record related to the first information is acquired for the solicitation document number. On the other hand, when the insurance product information sub-table 402 includes a solicitation document number that is not in the insurance product information table 401, the record having the solicitation document number is deleted from the insurance product information sub-table 402.
  • the insurance product information sub-table 402 stores only four records corresponding to the first information of age 30 and sex male. Each record at this time has document numbers 13-YY-12, 13-XX-95, 13-ZZ-40, and 13-AA-50, respectively.
  • the insurance product information table 401 stores records relating to recruitment document numbers 13-YY-12, 13-XX-96, 13-ZZ-40, and 13-AA-50.
  • the update unit 2119 obtains a record 71206 that is a record relating to a 30-year-old man among records having a solicitation document number 13-XX-96 that is not stored in the insurance product information sub-table 402.
  • the record 502 that is a record having the solicitation document number 13-XX-95 that is not stored in the insurance product information table 401 is deleted.
  • the update unit 2119 displays the insurance document information solicitation document in which the solicitation document number transmitted from the third transmitting unit is managed by the server device 101.
  • the insurance product information stored in the storage unit 230 is updated based on the insurance product information managed by the server device 101.
  • the update unit 2119 is based on an instruction from the insurance company 700.
  • the insurance product information sub-table 402 is updated.
  • control unit 120 of the server apparatus 101 extracts a record from the insurance product information table 401 again based on the first information received in advance, and provides the record to the mobile terminal 200.
  • This record is passed to the update unit 2119 via the reception processing unit 2113, and update processing is performed.
  • the insurance product information received by the reception processing unit 2113 is stored in the storage unit 230.
  • FIG. 7 is an example of the insurance product information sub-table 402 stored in the storage unit 230.
  • the user inputs age 30 and a male sex as the first information.
  • the storage unit 130 includes only records associated with the input first information, that is, records in which the age item is 30 years old and the gender item is male. Stored.
  • the user operates the mobile terminal 200 to connect the mobile terminal 200 to the server apparatus 101 via the network 300.
  • the server apparatus 101 performs authentication by inputting a personal identification number at the first access from the mobile terminal 200.
  • the member registration screen shown in FIGS. 9 to 11 is displayed on the touch panel of the portable terminal 200.
  • the member registration screens shown in FIGS. 9 to 11 may be a single screen displayed by scrolling.
  • the user operates the touch panel to input his / her name, date of birth, and age.
  • the age may be automatically calculated and input from the date of birth.
  • the gender and the current insurance coverage are selected, and if the insurance is currently enrolled, the monthly insurance premium and the annual insurance premium are input. Also, select married / single.
  • the age and gender are received as first information by the first receiving unit 2111 (S101).
  • Other information is received by the second receiving unit 2114 as second information.
  • the first transmission unit 2112 transmits the first information to the server apparatus 101 via the communication unit 210 (S102).
  • the server apparatus 101 When the server apparatus 101 receives the first information, the server apparatus 101 refers to the first information, extracts a record corresponding to the first information from the insurance product information table 401, and transmits it to the mobile terminal 200.
  • the transmitted record is received by the reception processing unit 2113 and stored in the insurance product information sub-table 402 of the storage unit 130 (S103).
  • the storage unit 230 only the records related to the first information input by the user among the insurance product information managed by the server apparatus 101 are stored.
  • 3200 records are stored for each insurance product in the server apparatus 101. However, this process suppresses the mobile terminal 200 to store 240 records per insurance product. It is done.
  • member registration When member registration is performed on the member registration screen, it is requested to input detailed user information on the detailed information input screen as shown in FIG. In FIG. 12, as detailed user information, it is requested to input a special expense such as a funeral allowance and a child entrance fee. In addition, whether or not there is a home, the presence or absence of children, the number of children, the age of children, the status of sickness, personal occupation, spouse occupation, monthly salary, spouse monthly income, savings, special income, current monthly living expenses, etc. May be requested. When these pieces of information are input, they are received as second information by the second receiving unit 2114 (S104).
  • S104 second receiving unit 2114
  • the presentation unit 2116 refers to the storage unit 230 of the mobile terminal 200 and searches for records relating to appropriate insurance products from the records received in S103 (S105). ). At this time, the presentation unit 2116 does not make an inquiry to the server apparatus 101 and performs a search in the mobile terminal 200, and the insurance product information stored in the mobile terminal 200 is stored in the server apparatus 101. Compared to, the number of records is much smaller, so that the search results can be presented more quickly.
  • the presenting unit 2116 can present three items in order starting from the one with the lowest monthly premium among the insurance product information corresponding to the condition based on the second information.
  • FIG. 13 is an insurance product presentation screen.
  • the presentation unit 2116 presents the search result by displaying the screen illustrated in FIG. 13 on the touch panel.
  • the third transmission unit 2118 makes a request to the server apparatus 101.
  • a material request is transmitted for the checked insurance product (S106).
  • FIG. 14 is a chart showing a flow of second information transmission processing by the second transmission unit 2115.
  • the second information received by the second reception unit 2114 is transmitted by the second transmission unit 2115 according to the connection status with the server apparatus 101 together with the information received on the member registration screen.
  • the 2nd transmission part 2115 determines the communication state of the portable terminal 200 and the server apparatus 101 (S301), and when it can communicate (S301: YES), it transmits 2nd information (S302) and cannot communicate. If this is the case (S301: NO), transmission is waited (S312).
  • the timing of transmission by the second transmission unit 2115 can be arbitrarily changed by design. For example, it may be immediately after receiving the input of the second information, or may be transmitted simultaneously with the transmission timing of the third transmission unit 2118.
  • the portable terminal 200 acquires the record corresponding to the first information from the server device 101 at the timing when the first information is received, and searches for the insurance product from the acquired record.
  • the connection from the terminal 200 to the server apparatus 101 can be suppressed only when the record is acquired for the first time, and it is possible to provide a technology that can immediately present insurance products suitable for the user.
  • the mobile terminal 200 is configured to directly access the server apparatus 101 via the network 300.
  • the Web server may be configured to relay the exchange with the mobile terminal 200. As a result, security risks can be reduced.
  • the “phone” button may be displayed together with the “ When this “telephone” button is tapped, the telephone function of the mobile terminal 200 is activated, and the insurance company that the user wants to make an inquiry may be called. In this case, by transmitting the first information and the second information from the mobile terminal 200 to the server device 101, the insurance company that receives the call can grasp the user information in advance, Smooth response is possible.
  • the arithmetic processing unit 2110 of the mobile terminal 200 includes, as function units, a first reception unit 2111, a first transmission unit 2112, a reception processing unit 2113, a second reception unit 2114, and a second transmission.
  • An example of a configuration in which the unit 2115, the presentation unit 2116, the third reception unit 2117, the third transmission unit 2118, and the update unit 2119 are provided in advance has been described.
  • the present invention is not limited to this.
  • a predetermined application may be installed in the mobile terminal 200 so as to function in this manner. In this case, the user can use the mobile terminal 200 to access, for example, the server device 101 and download a predetermined application.
  • the server apparatus 101 When the server apparatus 101 distributes the application, the server apparatus 101 acquires the telephone number of the mobile terminal 200 and transmits a short message with an authentication code to the telephone number using SMS (Short Message Service).
  • SMS Short Message Service
  • the insurance company 700 does not directly access the database 600 but accesses the mirror database 601 to refer to the insurance product information.
  • the present invention is not limited to this, and the insurance company 700 can directly access the database 600 of the server apparatus 101.
  • the insurance company 700 can access the database 600 and update the insurance product information of the insurance product stored in the database when the content of the insurance product handled by the insurance company 700 is changed. It may be a thing.
  • a configuration has been described in which when a document request is received from the mobile terminal 200, a person determines whether or not the recruitment document number transmitted from the mobile terminal 200 by visual inspection is the latest.
  • the present invention is not limited to this.
  • the control unit 120 of the server apparatus 101 receives a solicited document number transmitted from a third transmitting unit 2118 described later, the received solicited document number and the server apparatus 101 Referring to the solicitation document number of the insurance product information to be managed, if the received solicitation document number is not the latest, that is, if the insurance product information has been updated, an instruction to perform update processing is sent to the update unit 2119 It can be set as the structure to do.
  • Such processing is normally managed by providing a separate flag or the like in the record.
  • information for managing the update status of a record such as a flag by managing the solicited document number also used in the database 600 of the server apparatus 101, which is normally used when the insurance company 700 manages insurance products. It is possible to manage the update state of each record without providing a separate item.
  • FIG. 15 is a chart showing a processing flow when the server apparatus 101 receives a document request in this case.
  • the solicited document number transmitted together with the material request from the third transmission unit 2118 is received by the control unit 120 via the communication unit 110 of the server apparatus 101.
  • the control unit 120 determines whether or not the received solicitation document number matches the solicitation document number stored in the insurance product information table 401 managed by the storage unit 130 of the server apparatus 101 (S201). If the control unit 120 determines that they match (S201: YES), the server device 101 transmits a material request to the insurance company that handles the insurance product for which the material request has been made (S202).
  • control part 120 acquires the record managed with the server apparatus 101 with respect to the update part 2119 of the portable terminal 200, and the memory
  • the update unit 2119 Upon receiving the instruction, the update unit 2119 refers to the insurance product information table 401 stored in the storage unit 130 of the server apparatus 101 and updates the insurance product information sub-table 402.
  • the information processing system 10 described above can be implemented in other embodiments as described below.
  • the information processing system 10 can include a mobile terminal, a server device, an insurance company terminal, a database, and a mirror database.
  • the portable terminal includes a communication unit for connecting the portable terminal to a network, a touch panel that receives an operation from a user, various functional units by executing a program, a first receiving unit, and a first transmitting unit.
  • a control unit that operates as a receiving unit, a second receiving unit, a presenting unit, a second transmitting unit, a third receiving unit, a third transmitting unit, an updating unit, and a display unit; Have.
  • the first accepting unit functions to accept input of first information including age or date of birth and gender by a tap operation on the touch panel of the user.
  • the first transmission unit functions to transmit the first information to the server device.
  • the receiving means operates to receive insurance product information related to the user's age and gender from the server device and store it in the storage unit.
  • the insurance product information includes items related to user information including age, gender, unmarried / married type, number of children, home ownership, presence of sickness, occupation, user product information, insurance product name, compensation details And a plurality of records including an insurance premium and a solicitation document number.
  • the second accepting unit functions to accept input of second information from the user.
  • the second information includes items such as whether or not insurance has been taken, current monthly premium, married / unmarried type, presence / absence of children, age of children, status of home, presence / absence of illness, occupation, and monthly income.
  • the presenting means retrieves the insurance product information stored in the storage unit based on the second information, extracts the insurance product information related to the second information, and presents the extracted insurance product information to the user To function.
  • the second transmission means determines the communication state with the server device, and transmits the second information to the server when communication is possible. When the communication is impossible, the second transmission means transmits the second information to the server. Functions to wait for transmission to.
  • the third accepting means functions to accept an instruction for requesting materials related to the insurance product information from the user for at least one of the presented insurance product information.
  • the transmission means functions to transmit the document number related to the insurance product information for which the material is requested to the server device.
  • the updating unit stores the document number in the storage unit based on the insurance product information managed by the server device. It functions to update the stored insurance product information.
  • the display control means transmits on the touch panel a member registration screen for allowing the user to input the first information, a registration button for registering the first information, and third information to the server device. It functions to display the document request button.
  • the server device executes a program, a communication unit for connecting the server device to the network, various function units, a distribution unit, a telephone number acquisition unit, a personal identification number transmission unit, and a first information reception unit.
  • the distribution means functions to distribute a program for operating various functional units of the control unit of the mobile terminal to the mobile terminal.
  • the telephone number acquisition unit functions to acquire the telephone number of the mobile terminal when the mobile terminal downloads a program for operating various functional units of the control unit of the mobile terminal.
  • the personal identification number transmitting means functions to transmit the personal identification number to the telephone number.
  • the first information accepting unit functions to accept the first information.
  • the insurance product information transmission means functions to extract insurance product information corresponding to the received first information from the database and transmit it to the mobile terminal.
  • the database update means functions to receive a request from the insurance company terminal and update or add the master data of the database.
  • the insurance company terminal is a terminal used by the insurance company staff.
  • the insurance company terminal when the solicited document number included in the third information received via the server device is not the latest, a material transmission receiving unit that accepts the transmission of the material related to the insurance product corresponding to the latest solicited document number;
  • a browsing unit that accesses the mirror database and browses insurance product information stored in the mirror database, and a master data changing unit that requests the server device to update or add master data.
  • the database stores master data of insurance product information and can permit access from the mobile terminal and the server device.
  • the mirror database stores a backup of insurance product information stored in the master data in synchronization with the database, and permits access from the insurance company terminal and the server device.

Landscapes

  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Engineering & Computer Science (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Technology Law (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
PCT/JP2014/066681 2013-06-24 2014-06-24 情報処理装置、情報処理システム、情報処理方法、及びプログラム Ceased WO2014208543A1 (ja)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2013132106A JP5986959B2 (ja) 2013-06-24 2013-06-24 情報処理装置、情報処理システム、情報処理方法、及びプログラム
JP2013-132106 2013-06-24

Publications (1)

Publication Number Publication Date
WO2014208543A1 true WO2014208543A1 (ja) 2014-12-31

Family

ID=52141876

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/JP2014/066681 Ceased WO2014208543A1 (ja) 2013-06-24 2014-06-24 情報処理装置、情報処理システム、情報処理方法、及びプログラム

Country Status (2)

Country Link
JP (1) JP5986959B2 (https=)
WO (1) WO2014208543A1 (https=)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106329644B (zh) * 2016-09-13 2019-04-12 宇龙计算机通信科技(深圳)有限公司 快速充电方法及系统
JP6431241B1 (ja) * 2018-08-03 2018-11-28 太陽生命保険株式会社 申込者による保険に対する申し込みを支援する端末装置、及び、この端末装置に通信可能に設けられたサーバ装置
JP2020021457A (ja) * 2019-04-01 2020-02-06 太陽生命保険株式会社 申込者による保険に対する申し込みを支援する端末装置、及び、この端末装置に通信可能に設けられたサーバ装置

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH08305747A (ja) * 1995-04-28 1996-11-22 Hitachi Ltd 保険商品選出方法及び装置
JP2001256350A (ja) * 2000-03-10 2001-09-21 Go Star Net Kk インターネット保険オーダーシステム
JP2002041956A (ja) * 2000-07-27 2002-02-08 Telephony Co Ltd 資料提供サービスシステム
JP2004295683A (ja) * 2003-03-27 2004-10-21 Fujitsu Ltd アプリケーションサーバおよびキャッシュプログラム
JP2005321923A (ja) * 2004-05-07 2005-11-17 Murata Mach Ltd 通信装置

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP5448192B2 (ja) * 2010-11-15 2014-03-19 Ｎｅｃビッグローブ株式会社 検索システム、端末、サーバ、検索方法、プログラム

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH08305747A (ja) * 1995-04-28 1996-11-22 Hitachi Ltd 保険商品選出方法及び装置
JP2001256350A (ja) * 2000-03-10 2001-09-21 Go Star Net Kk インターネット保険オーダーシステム
JP2002041956A (ja) * 2000-07-27 2002-02-08 Telephony Co Ltd 資料提供サービスシステム
JP2004295683A (ja) * 2003-03-27 2004-10-21 Fujitsu Ltd アプリケーションサーバおよびキャッシュプログラム
JP2005321923A (ja) * 2004-05-07 2005-11-17 Murata Mach Ltd 通信装置

Also Published As

Publication number Publication date
JP2015007839A (ja) 2015-01-15
JP5986959B2 (ja) 2016-09-06

Similar Documents

Publication Publication Date Title
US20140108919A1 (en) Information providing device, information providing method, information providing program, information display program, and computer-readable recording medium storing information providing program
JP5119085B2 (ja) 共同購入支援装置
JP2021077415A (ja) 情報処理装置、ユーザ端末、情報処理方法及びプログラム
US20260099875A1 (en) Electronic apparatus, display method, and program
JP2020027503A (ja) 物件情報処理装置及び物件情報処理方法、物件情報処理プログラム並びに物件情報処理システム
JP5986959B2 (ja) 情報処理装置、情報処理システム、情報処理方法、及びプログラム
JP6200980B2 (ja) サーバ装置およびサーバの制御方法
JPWO2016016994A1 (ja) 情報処理装置、情報処理方法、プログラム、記憶媒体
JP6873628B2 (ja) 電子カルテシステム、医療機関端末及びプログラム
US11544765B1 (en) Item swap feature
JP7389829B2 (ja) 情報処理装置、ユーザ端末、方法、およびプログラム
US20150154514A1 (en) Event organising method and apparatus
JP2024063875A (ja) 電子書籍情報集約装置、プログラム及び電子書籍システム
JP2015176310A (ja) 商品販売支援システム
JP6558678B2 (ja) 処方薬管理装置、処方薬管理方法、および、処方薬管理プログラム
JP7842490B1 (ja) 保険情報管理システム
JP7619701B1 (ja) マッチングシステム、マッチング方法及びコンピュータプログラム
JP2012053638A (ja) 診察予約システム
JP2012079002A (ja) 診察予約システム
Byrne A nurse's guide to enhancing clinical technologies
KR20230120015A (ko) 차량 시승 추천 서버 및 그에 대한 방법
JP6946736B2 (ja) 情報処理装置、情報処理方法及びプログラム
JP2021077414A (ja) 情報処理装置、ユーザ端末、情報処理方法及びプログラム
US20190347677A1 (en) Addictions recovery network referral tool
JP2021086333A (ja) 情報処理システム、情報処理方法、及び情報処理プログラム

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 14818443

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 14818443

Country of ref document: EP

Kind code of ref document: A1