WO2014188965A1

WO2014188965A1 - Management system and automated trading system

Info

Publication number: WO2014188965A1
Application number: PCT/JP2014/063017
Authority: WO
Inventors: 一馬大原
Original assignee: 日立オムロンターミナルソリューションズ株式会社
Priority date: 2013-05-20
Filing date: 2014-05-16
Publication date: 2014-11-27
Also published as: CN105009159B; CN105009159A; JPWO2014188965A1

Abstract

The present invention addresses the problem of providing the function of detecting whether operation is being performed as declared and the function of correcting a maintenance contract and inventory management data in the maintenance of an automated trading device. A control unit of a management system retrieves the operation start declaration date of a device from a device operation information database on the basis of a device activation notice, compares the operation start declaration date and an actual operation start date included in the activation notice, and generates warning information when the operation start declaration date and the actual operation start date are different.

Description

Management system, automatic transaction system

The present invention is applied to a financial terminal such as an automatic transaction device and other devices whose operations are managed.

In recent years, operation management for general devices such as automatic transaction devices has become an important function of the maintenance system. In particular, in terms of security, the equipment supplier must sign a contract for a free warranty period for parts, etc. to customers such as banks, so it is possible to grasp the start of operation and the status of operation / non-operation. Necessary.

Regarding the management of the operation timing, for example, there is a technique of notifying the operation management server of the operation start at the operation start timing in order to grasp the start of management in order to remotely manage home appliances (Patent Document 1). In rental machine operation management, there is also a technique for grasping the period of operation and the period of non-operation (Patent Document 2).

JP 2002-76987 A JP 2004-57824 A

However, the above operation management only detects and grasps the operation or non-operation, and does not include a function for checking whether the device sales company has started operation as reported. Further, since the difference between the scheduled operation start date and the actual operation start date is not taken into consideration, even if a difference occurs, the fact cannot be grasped. As a result, if the device sales company illegally declares the operation start date or sets the operation start date by mistake, there will be an inconvenience in the free warranty period managed on the basis of the actual operation date. For example, when the actual operation date is earlier than the scheduled operation date, the actual warranty period for replacement parts is extended, the actual operation status cannot be managed, and the profit of the maintenance business is reduced. For this reason, it is a problem to have a function of correcting maintenance contracts and inventory management data as well as a function of detecting whether or not the system is operating as reported.

As an example, the management system according to the present invention is a management system comprising a control unit, a communication processing unit that communicates with a device via a communication network, and a device operation information database that stores operation information of the device. The unit retrieves the operation start declaration date of the device from the device operation information database based on the activation notification of the device, compares the operation start declaration date with the actual operation start date included in the activation notification, Warning information is generated when the operation start declaration date is different from the actual operation start date.

It is possible to grasp incorrect reports and incorrect reports on the operation start date, correct the free warranty contract, and improve the efficiency of maintenance work. In addition, when inventory of replacement parts is managed, data can be reflected in inventory management, and maintenance work can be made more efficient.

Configuration diagram of automatic transaction system 1 Configuration diagram of automatic transaction apparatus 20 Maintenance system 30 configuration diagram Maintenance system device operation information database 308 configuration diagram Maintenance system maintenance basic information database 309 configuration diagram Operation start warning notification flow S10 Operation start date fraud / additional maintenance fee report creation flow Operation start warning display Operation fraud list and additional maintenance fee estimate printing Configuration diagram of automatic transaction system 3 Configuration diagram of automatic transaction apparatus 50 Maintenance system 60 configuration diagram Device operation information database 608 configuration diagram Replacement part information database 609 configuration diagram Warning notification / information storage flow without operation declaration Additional maintenance contract conclusion request creation flow Warning notification display without operation report Additional maintenance contract request printing

Hereinafter, the first embodiment will be described with reference to FIGS. 1 to 9. The present embodiment relates to an automatic transaction apparatus employed in a financial institution system such as a bank system, for example, ATM (AutomatatedmatTellers Machine).

First, FIG. 1 is a diagram showing an automatic transaction apparatus system 1. An automatic transaction apparatus 20 is connected to a host computer 10 via a communication network 2, and the automatic transaction apparatus 20 is a maintenance system for performing operation management operations. Management system) 30 is connected via the communication network 2.

FIG. 2 is an internal configuration diagram of the automatic transaction apparatus 20. The automatic transaction apparatus 20 performs transactions such as cash deposits and withdrawals by customer operations. All hardware and processing units are controlled by the control unit 201. The control unit 201 operates a hardware configuration such as a CPU and a memory, and software such as program data, and controls various processes and transactions. The hardware processing unit includes a banknote deposit / withdrawal unit 202, a card processing unit 203, a statement slip processing unit 204, and a touch panel 206. In addition, there is an upper communication unit 206 having a connection function with the communication network 2 and a CD drive 207 for external media. The data is held in the hard disk 208, and the hard disk 208 has installation information 209 and maintenance system connection destination address information 210. The installation information 209 is data registered in advance by maintenance personnel, and includes bank number, store number, and machine number as information for identifying the device. By notifying this information at the time of activation, the maintenance system identifies the device. The maintenance system connection destination address 210 stores a connection destination address for notifying the server of the maintenance system 30 of information when the apparatus is activated.

FIG. 3 is a configuration diagram of the maintenance system 30. A schematic structure will be described with reference to the configuration diagram.

The control unit 301 includes a display unit (CRT) 302, an input device (keyboard) 303, a printing device (printer) 304, a communication processing unit 305, a CD drive 306, and a hard disk 307 as a database (storage device). . The communication processing unit 305 is connected to the automatic transaction apparatus 20 via the communication network 2. The hard disk 307 includes an apparatus operation information database 308 and a basic maintenance information database 309 as maintenance system databases.

FIG. 4 shows the configuration of the device operation information database 308 in the maintenance system database. It is stored in a list for each automatic transaction apparatus to be managed, and includes the bank number 3081, the store number 3082, and the machine number 3083 for identification of the automatic transaction apparatus, and the automatic transaction apparatus is started to operate in advance. An operation start declaration date 3084 that means a scheduled date is included. In addition, an actual operation start date 3085 notified from the automatic transaction apparatus 20 to the maintenance system 30 together with the installation information at the start of operation (at the first activation) is included. The actual operation start date is stored in association with the bank number, store number, and machine number on the matching device operation information database 308 based on the bank number, store number, and machine number included in the installation information. The bank number 3081, the store number 3082, and the machine number 3083 are registered in the database in advance when the device operation is determined, and the operation start declaration date 3084 is the operation start information obtained (declared) from the sales company or bank. Is input to the database. When the operation start is not declared, the operation start declaration date 3084 is blank. When the automatic transaction apparatus 20 notifies the maintenance system 30 of the actual operation start date at the start of operation, the difference between the actual operation start date and the operation start declaration date is calculated and stored as the difference days 3086 in the apparatus operation information database. Is done. For example, if the actual operation start date 3085 is earlier than the operation start declaration date 3084, a minus (negative) difference value is stored.

FIG. 5 shows the configuration of the maintenance information database 309 in the maintenance system database. As basic information on maintenance fees input in advance when a maintenance contract is made for each customer (bank), a list including a bank number 3091 and a maintenance fee 3092 (unit price per day in this example) is stored.

FIG. 6 is a flow of operation start fraud warning (warning) notification in the maintenance system, and is an example in which a warning notification is made based on the activation information reception process from the device. Details will be described below.

The maintenance system is in a state of waiting for receiving activation data from the automatic transaction apparatus (S101). When activated, the automatic transaction apparatus 20 reads the bank number, the store number, and the machine number from the installation information 209 stored in the hard disk 208 of the automatic transaction apparatus, and reads the data and the current year read from the control unit 301 in the automatic transaction apparatus 20. The date is edited to be the actual operation start date, connected to the maintenance system connection destination address 210, and these data are notified to the maintenance system 30 (S100). Note that the activation data notification from the automatic transaction apparatus may be notification of activation data from the outside that is transmitted from the external terminal that has obtained the necessary information to the maintenance system connection destination address. The maintenance system 30 retrieves the bank number, store number, and machine number received from the automatic transaction apparatus 20 from the apparatus operation information database 308 (S102). It is determined whether the operation start declaration date 3084 corresponding to the searched device is blank (no corresponding data). If data is contained, it is determined that the operation start declaration date 3084 has been saved (S103). When it is determined that the data has been saved, it is determined that the operation has already started, and the process returns to the activation data waiting state (S101) from the apparatus. If not stored, it is the first activation notification, and it is determined that the operation has started, and the current date notified from the automatic transaction apparatus 20 is stored on the actual operation start date 3085 (S105). Further, the operation start declaration date 3084 of the corresponding automatic transaction apparatus 20 is read (S105), and it is compared whether the operation start declaration date and the actual operation start date 3085 are the same (S106). In the case of the same, since the actual operation is in accordance with the operation start declaration, the process returns to waiting for activation data reception of the automatic transaction apparatus 20 (S101). When the operation start declaration date 3084 and the actual operation start date 3085 are different, it is determined that the operation start is illegal, and the difference between the two dates is calculated and stored in the difference days (3086) of the corresponding automatic transaction apparatus in the database (S107). At the same time, warning information (warning) for abnormal operation start date is generated and displayed on the display unit 302 of the maintenance system. The display content of the warning is shown in the description of FIG.

Fig. 7 shows the case where the maintenance system determines that the operation start date is invalid, and when the actual operation start prior to the declared operation start date is found, it is operated to a customer such as a bank or a sales company. The present invention relates to a flow for creating maintenance correction information (provisional estimate) for reporting an incorrect start date and requesting an additional maintenance fee by correcting the maintenance start period. In particular, the overall flow in the case where a report is printed on the printing apparatus 304 of the maintenance system as an operation start fraud report including an additional maintenance fee will be described.

As an outline of processing, when the maintenance system reads one record at a time from the device operation information database in the hard disk and finds an illegal operation start, the contents and additional maintenance fee are calculated. Details will be described below.

First, as an initialization process, the read record number is initialized, the total additional maintenance amount is initialized, and the report header is printed (S201). Next, the next record number in the operation information database 308 is read (S202), and it is checked whether there is a record to be read (S203). If there is no record, the additional maintenance fee total is printed as the end of data (S209). To complete the report. If there is a record to be read and the record can be read, it is checked whether the difference days 3086 is a negative value. That is, it is checked that the actual operation date is earlier than the operation start date of the declaration. If the difference days is not a negative value, the next record is read (S202). If the difference days 3086 is a negative value, that is, the actual operation date is earlier than the operation start date of the declaration, the maintenance fee 3092 of the corresponding bank number 3091 is read from the maintenance basic information database 309 (S205), and the maintenance fee unit price is calculated in days. To calculate an additional maintenance fee (S206). The calculated additional maintenance fee is added to the total additional maintenance fee (S207), and data for one case is created as a report fraudulent operation. The created data is printed on the printing device 305 (S208). The contents to be printed will be described with reference to FIG. 9 below.

FIG. 8 shows an example of the display content of an illegal operation start warning. This is a display for warning that an operation start fraud has been detected, and may be displayed in a pop-up display or the like. As the display information, at least one of the bank number 3081, the store number 3082, the machine number 3083, the operation start declaration date 3084, the actual operation start date 3085, and the difference days 3086, which are held in the apparatus operation information database 308 is displayed. The

FIG. 9 is an example of the operation unauthorized additional maintenance fee estimate printing, and is an example of the content printed in the flow of FIG. The title is printed as a header, the bank number 3081 of the operation information database 308, the store number 3082, the machine number 3083, the operation start declaration date 3084, the actual operation start date 3085, the difference days 3086, and the addition calculated in the processing flow of FIG. At least one of the maintenance fees is printed. Further, as shown in the drawing, finally, an additional maintenance fee total value obtained by totaling the additional maintenance fees of each operation fraud case may be printed.

As described above, in this embodiment, when the operation start date declaration date and the actual operation date are different, a warning is notified, and by calculating the difference between them, an additional maintenance fee is charged when the actual operation date is earlier. Processing for billing is possible. As a result, maintenance suitable for actual operation can be reliably performed in maintenance work.

Hereinafter, the second embodiment will be described with reference to FIGS. 10 to 18. The present embodiment relates to an automatic transaction apparatus, ATM (Automatated | Tellers | Machine) employ | adopted as financial institution systems, such as a bank system.

First, FIG. 10 is a diagram showing the automatic transaction apparatus system 3. The automatic transaction apparatus 50 is connected to the host computer 40 via the communication network 4, and the automatic transaction apparatus 20 is a maintenance system (for performing operation management operation). Management system) 60 and the communication network 4.

FIG. 11 is an internal configuration diagram of the automatic transaction apparatus 50. The automatic transaction apparatus 50 performs transactions such as cash deposits and withdrawals by customer operations. All hardware and processing units are controlled by the control unit 501. The control unit 501 controls various processes and transactions by operating a hardware configuration such as a CPU and a memory and software such as program data. The hardware processing unit includes a banknote deposit / withdrawal unit 502, a card processing unit 503, a statement slip processing unit 504, and a touch panel 506. In addition, there is an upper communication unit 506 having a function of connecting to the communication network 4 and a CD drive 507 for external media. The data is held in the hard disk 508, and the hard disk 508 has installation information 509 and maintenance system connection destination address information 510. The installation information 509 is data registered in advance by maintenance personnel, and includes bank number, store number, and machine number as information for identifying the device. By notifying this information at the time of activation, the maintenance system identifies the device. The maintenance system connection destination address 510 stores a connection destination address for notifying the server of the maintenance system 60 of information when the apparatus is activated.

FIG. 12 is a configuration diagram of the maintenance system 60. A schematic structure will be described with reference to the configuration diagram.

The control unit 601 includes a display unit (CRT) 602, an input device (keyboard) 603, a printing device (printer) 604, a communication processing unit 605, a CD drive 606, and a hard disk 607 as a database (storage device). . The communication processing unit 605 is connected to the automatic transaction apparatus 50 via the communication network 4. The hard disk 607 includes an apparatus operation information database 608 and a replacement parts information database 609 as maintenance system databases.

FIG. 13 shows the configuration of the device operation information database 608 in the maintenance system database. It is stored in a list for each automatic transaction apparatus to be managed, and includes the bank number 6081, the store number 6082, and the machine number 6083 for identification of the automatic transaction apparatus, and the automatic transaction apparatus started to operate in advance. An operation start declaration date 6084 that means a scheduled date is included. In addition, an actual operation start date 6085 notified from the automatic transaction apparatus 50 to the maintenance system 60 together with the above installation information at the start of operation (at the first activation) is included. The actual operation start date is stored in association with the corresponding bank number, store number, and machine number on the device operation information database 608 based on the bank number, store number, and machine number included in the installation information. The bank number 6081, the store number 6082, and the machine number 6083 are registered in the database in advance when the device operation is determined, and the operation start declaration date 6084 is the operation start information obtained (declared) from the sales company or bank. Is input to the database. When the operation start is not declared, the operation start declaration date 6084 is blank (space). Further, when the automatic transaction apparatus 20 notifies the maintenance system 30 of the actual operation start date at the start of operation, the difference between the actual operation start date and the operation start declaration date is calculated and stored as the difference days 6086 in the apparatus operation information database. Is done. For example, if the actual operation start date 6085 is earlier than the operation start declaration date 6084, a minus (negative) difference value is stored. Further, it has presence / absence information as to whether or not the device includes a periodic replacement part, and this data is also inputted at the time of registration of the device (registration of bank number 6081, store number 6082, machine number 6083). FIG. 13 shows an example in which two types of data, ie, part A 6087 and part B 6088, which are two periodic replacement parts, are stored and stored as “present” or “absent” information, respectively.

FIG. 14 shows the configuration of the replacement part information database 609 in the maintenance system database. For each component 6091, component operation difference days information 6092 is stored. In the component operation difference days information 6092, when the device includes a periodic replacement part corresponding to the operation difference days of the device in which the operation fraud is detected, the same difference days are added as the component operation difference days. In this embodiment, this database is configured to be accessed from a system for managing the number of parts in stock and the order quantity (part inventory quantity order quantity management system or the like). Thereby, it is possible to facilitate the examination of the adjustment of the inventory quantity and the adjustment of the order quantity to the parts manufacturer from the operation day increase / decrease value (part operation difference day information 6092) as the part.

FIG. 15 is a flow of notification of no operation report (warning) and related information storage in the maintenance system, which is an example of warning notification and information storage based on the startup information reception process from the device. Details will be described below.

The maintenance system is in a state of waiting for receiving activation data from the automatic transaction apparatus (S301). When the automatic transaction apparatus 50 is activated, the automatic transaction apparatus 50 reads the bank number, the store number, and the machine number from the installation information 509 stored in the hard disk 508 of the automatic transaction apparatus 50, and the data and the current read from the control unit 501 in the automatic transaction apparatus 50. The date is edited, connected to the maintenance system connection destination address 510, and these data are notified to the maintenance system 60 (S300). In addition, about the notification of the starting data from an automatic transaction apparatus, it is good also as notification of the starting data from the outside transmitted to the maintenance system connection destination address from the external terminal which acquired required information similarly to Example 1. FIG. The maintenance system 60 searches the apparatus operation information database 608 for the bank number, store number, and machine number received from the automatic transaction apparatus 50 (S302). For the information corresponding to the searched device, the presence / absence of data in the device operation information database 608 is confirmed (S303). If there is no data, it is determined that there is no operation report. First, bank number, store number, and machine number data are added to the apparatus operation information database 608, and the actual operation start date is stored (S304). As the actual operation start date, the current date received when the corresponding automatic transaction apparatus is activated is stored. No data can be saved except for the actual operation start date, so there is no data (blank). Thereafter, at least one of a bank number, a store number, a machine number, and an actual operation start date is displayed on the maintenance system screen as an operation warning notification without a declaration (S305). The display contents of the warning will be described later with reference to FIG.

If there is data in the search (S303) from the device operation information database 608, it is checked whether the operation start declaration date 6084 corresponding to the searched device is blank (no corresponding data). It is determined that the operation start declaration date 3084 data has been saved (S306). When it is determined that the data has been saved, it is determined that the operation has already started, and the process returns to the activation data waiting state (S301) from the apparatus. If not stored, it is the first activation notification, and it is determined that the operation has started, and the current date notified from the automatic transaction apparatus 50 is stored on the actual operation start date 6085 (S307). Further, the operation start declaration date 6084 of the corresponding automatic transaction apparatus 50 is read (S308), and it is compared whether the operation start declaration date and the actual operation start date 6085 are the same (S309). In the case of the same, since the actual operation is in accordance with the operation start declaration, the process returns to waiting for activation data reception of the automatic transaction apparatus 50 (S301). When the operation start declaration date 3084 and the actual operation start date 3085 are different, it is determined that the operation start is illegal, and the difference between the two dates is calculated and stored in the difference days (6086) of the corresponding automatic transaction apparatus in the database (S310). Then, refer to whether there is a periodic replacement part for the device. This is determined based on whether the component A 6087 or the component B 6088 in the apparatus operation information database 608 is “present” (S311). When there is a replacement part, the replacement part information database 609 is accessed, and the difference in operation days 6086 of the apparatus in the apparatus operation information database 608 is added to the part operation difference days information 6092 of the corresponding part 6091 to perform maintenance correction. Information is stored as new part operation difference days information 6092 as information. This process is repeated a plurality of times in the case of an apparatus having a plurality of regular replacement parts. After the above-described processing related to fraudulent start of operation, the flow returns to waiting for activation data reception from the automatic transaction apparatus (S301).

FIG. 16 shows a process flow for an additionally operated device when a maintenance system determines that the operation start date is invalid and an operation that has not been declared is detected. is there. In this embodiment, in order to prompt an additional maintenance contract, an additional maintenance contract conclusion request is created as maintenance correction information. In particular, an overall flow in the case of creating a print on the printing apparatus 604 of the maintenance system 60 as an additional maintenance contract conclusion request will be described.

The processing outline is a flow in which when the maintenance system 60 reads one record at a time from the device operation information database 608 in the hard disk 607 and finds operation information without a declaration, the content and the total number are specified. Details will be described below.

First, as an initialization process, the read record number is initialized, the total number is initialized, and the report header / preamble is printed (S401). Next, the next record number in the operation information database 608 is read (S402), and it is checked whether there is a record to be read (S403). If there is no record, the total number is printed as the end of data (S409) and requested. End the document creation. If there is a record to be read and the record can be read, it is checked whether there is operation start declaration date data 6084 (whether it is not blank) (S404). That is, it is for checking whether or not the device data corresponds to a prior operation start report. If the operation start declaration date data 6084 exists, the next record is read (S402). If there is no operation start

declaration date data

6084, 1 is added to the total number (+1) (S405), and one bank number 6081, store number 6082, unit number 6083, and actual operation start date 6085 in the record are recorded. The operation data is printed on the printing apparatus 604 as unreported operation data (S406). The contents to be printed will be described with reference to FIG. The flow is repeated until there are no more records in S403.

FIG. 17 shows an example of the display content of an illegal operation start warning. This is a display for warning that no operation report has been detected, and may be displayed in a pop-up display. As data display information, at least one of the bank number 6081, the store number 6082, the machine number 6083, and the actual operation start date 6085 held in the apparatus operation information database 608 is displayed. Further, as shown in the figure, “no declaration” on the operation start declaration date and an additional contract request display indicating that an additional maintenance contract is necessary may be displayed. In this case, it is possible to urge the customer or sales company to request that an additional maintenance contract be requested.

FIG. 18 is an example of additional maintenance contract request form printing, and is an example of the contents printed in the flow of FIG. The title and the preamble are printed as a header, and at least the total number to be requested of the additional number calculated in the processing flow of FIG. 16 is the bank number 6081, the store number 6082, the machine number 6083, the actual operation start 6085 in the operation information database 608. Either one is printed.

As described above, in this embodiment, a warning notification is given for the operation of an unreported device, and the operation date is saved, so that it is possible to ascertain a device without a report and a necessary grasp of the status of parts replacement. Is possible. As a result, it is possible to conclude additional maintenance contracts and to improve maintenance operations and profits in cooperation with the inventory system in order to grasp the replacement timing and stock quantity when there are regular replacement parts in use parts. it can.

DESCRIPTION OF SYMBOLS 1 ... Automatic transaction apparatus system 10 ... Host computer 2 ... Connection line 20 ... Automatic transaction apparatus 201 ... Control part 202 ... Banknote depositing / withdrawing part 203 ... Card processing part 204 ... Statement slip issuing part 205 ... Touch panel 206 ... Host communication part 207 ... CD drive 208 ... hard disk 209 ... installation information 210 ... maintenance system connection destination address information 30 ... maintenance system 301 ... control unit 302 ... display unit 303 ... input device report 304 ... printing device 305 ... communication processing unit 306 ... CD drive 307 ... hard disk 308: Device operation information database 3081 ... Bank number 3082 ... Store number 3083 ... Machine number 3084 ... Operation start declaration date 3085 ... Actual operation start date 3086 ... Difference days 309 ... Maintenance information database 3091 ... Bank number 3092 ... Maintenance fee 3 ... Automatic transaction Device system 40 ... Host Computer 4 ... Connection line 50 ... Automatic transaction device 501 ... Control unit 502 ... Bill deposit / withdrawal unit 503 ... Card processing unit 504 ... Statement slip issuing unit 505 ... Touch panel 506 ... Upper-level communication unit 507 ... CD drive 508 ... Hard disk 509 ... Installation information 510... Maintenance system connection destination address information (second embodiment)
DESCRIPTION OF SYMBOLS 60 ... Maintenance system 601 ... Control part 602 ... Display part 603 ... Input device information 604 ... Printing device 605 ... Communication processing part 606 ... CD drive 607 ... Hard disk 608 ... Device operation information database 6081 ... Bank number 6082 ... Store number 6083 ... Machine number 6084 ... Operation start declaration date 6085 ... Actual operation start date 6086 ... Difference days 6087 ... Parts A
6088 ... Part B
609 ... Replacement parts information database 6091 ... Parts 6092 ... Parts difference working days information

Claims

A control unit;
A communication processing unit that communicates with the apparatus via a communication network;
A management system comprising a device operation information database for storing operation information of the device,
The controller is
Based on the start-up notification of the device, search for the operation start declaration date of the device from the device operation information database,
Compare the operation start declaration date with the actual operation start date included in the start notification,
Warning information is generated when the operation start declaration date is different from the actual operation start date.
The said control part calculates and preserve | saves the difference of the said operation start declaration date and the said actual operation start date, when the said operation start declaration date and the said actual operation start date differ. Management system as described in.
The management system according to claim 1, further comprising a display unit that displays the warning information.
The control unit calculates a difference between the operation start declaration date and the actual operation start date when the operation start declaration date and the actual operation start date are different, and creates maintenance correction information based on the difference The management system according to any one of claims 1 to 3, wherein:
A maintenance information database for storing maintenance information;
The management system according to claim 4, wherein the maintenance correction information is created based on the difference and a maintenance fee read from the maintenance information database.
When the operation start declaration date cannot be retrieved from the device operation information database, the control unit determines that the device is a device without an operation report, and creates an additional maintenance contract conclusion request as the maintenance correction information. The management system according to any one of claims 1 to 3.
A replacement part information database for storing replacement part information;
When the operation start declaration date and the actual operation start date are different from each other, the control unit reads out information on a part included in the device from the replacement part information database, calculates an operation difference for each part, and calculates the maintenance. The management system according to claim 1, wherein the management system is correction information.
The management system according to any one of claims 1 to 7, wherein the control unit receives the activation notification from the device.
The management system according to any one of claims 1 to 7, wherein the control unit receives the activation notification from the outside.
A device with installation information;
A management system having a control unit, a communication processing unit that communicates with the device via a communication network, and a device operation information database that stores operation information of the device;
An automatic transaction system comprising:
The device is
A startup notification including the installation information and actual operation start date information is transmitted to the management system at startup,
The controller is
Based on the startup notification received from the device, search the device operation information database for the operation start declaration date of the device,
Compare the operation start declaration date with the actual operation start date included in the start notification,
A warning information is generated when the operation start declaration date is different from the actual operation start date.
The said control part calculates and preserve | saves the difference of the said operation start declaration date and the said actual operation start date, when the said operation start declaration date and the said actual operation start date differ. Automatic trading system as described in
12. The automatic transaction system according to claim 10, wherein the installation information includes a bank number, a store number, and a machine number.
The control unit calculates a difference between the operation start declaration date and the actual operation start date when the operation start declaration date and the actual operation start date are different, and creates maintenance correction information based on the difference The management system according to any one of claims 10 to 12, wherein: