WO2014101448A1 - Procédé de contrôle d'appel, et terminal de communication - Google Patents

Procédé de contrôle d'appel, et terminal de communication Download PDF

Info

Publication number
WO2014101448A1
WO2014101448A1 PCT/CN2013/082330 CN2013082330W WO2014101448A1 WO 2014101448 A1 WO2014101448 A1 WO 2014101448A1 CN 2013082330 W CN2013082330 W CN 2013082330W WO 2014101448 A1 WO2014101448 A1 WO 2014101448A1
Authority
WO
WIPO (PCT)
Prior art keywords
contact
call
group
information
called
Prior art date
Application number
PCT/CN2013/082330
Other languages
English (en)
Chinese (zh)
Inventor
董军波
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Priority to JP2015549955A priority Critical patent/JP6081613B2/ja
Publication of WO2014101448A1 publication Critical patent/WO2014101448A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/46—Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/55—Aspects of automatic or semi-automatic exchanges related to network data storage and management
    • H04M2203/551—Call history

Definitions

  • the present invention relates to the field of communications, and in particular, to a call control method and a communication terminal.
  • the current processing method is that the user communicates by one contact.
  • the target contact is relatively small, the communication burden is not obvious, but when the target contact is too much, The user needs to obtain and record the information of the target contact one by one, whether the contact is successful, and whether the contact needs to be communicated again, and the user needs to pay a lot of labor, which greatly reduces the user experience. .
  • the embodiment of the present invention provides a call control method and a communication terminal.
  • An embodiment of the present invention provides a call control method, which is applied to a communication terminal, including: performing a call to a contact in turn according to contact information of each contact in a group to be called; and if the current call is unsuccessful, the current call is made.
  • the contact information of the unsuccessful contact is stored in the call failure group.
  • the call failure group and the to-be-called group are in a corresponding relationship.
  • the method further includes: before making a call to the contact according to the contact information of each contact in the group to be called,
  • the contact information includes group information and communication information
  • a method of grouping according to contact information of each contact including: The grouping information is grouped according to the grouping information of each contact, and the contact information of the contacts having the same grouping information is grouped.
  • the foregoing method further includes:
  • the current call is successful, it is determined whether the currently called contact is the last contact of the current call group; if yes, the contact in the call failure group is called again.
  • the foregoing method further includes:
  • the contact information of the successfully called contacts in the group to be called and/or the call failure group is cleared.
  • the embodiment of the present invention also provides a communication terminal, including: a calling module and a storage module;
  • the calling module is configured to: call the contact in turn according to the contact information of each contact in the group to be called;
  • the storage module is set to: When the current call is unsuccessful, the contact information of the contact whose current call is unsuccessful is stored in the call failure group.
  • the foregoing communications terminal further includes: an acquiring module;
  • the obtaining module is configured to: obtain contact information of at least one contact, and group according to contact information of each contact.
  • the contact information includes group information and communication information; the obtaining module is configured to group according to contact information of each contact in the following manner: grouping according to group information of each contact, and contacting the contact with the same group information Information is grouped together.
  • the foregoing communications terminal further includes: a determining module
  • the judging module is configured to: when the current call is successful, determine whether the currently called contact is the last contact of the current call group; if yes, notify the call module to re-call the contact in the call failure group.
  • the foregoing communication terminal further includes: a clearing module
  • the clearing module is set to: Called successful contacts in the group to be called and/or the call failure group Contact information is cleared.
  • the contact information of the contact that failed the call is automatically added to the call failure group, which eliminates the user who records the contact call failure, and increases User's experience;
  • the contacts that need to call all complete the call the contacts stored in the call failure group are automatically called, and the effect of making all calls to all target contacts selected by the user is achieved.
  • FIG. 1 is a schematic diagram of a terminal according to an embodiment of the present invention.
  • FIG. 2 is a schematic diagram of a terminal according to an embodiment of the present invention.
  • FIG. 3 is a schematic diagram of a terminal according to an embodiment of the present invention.
  • FIG. 4 is a schematic diagram of a terminal according to an embodiment of the present invention.
  • FIG. 5 is a schematic diagram of a call control method according to an embodiment of the present invention.
  • FIG. 6 is a schematic diagram of a terminal according to an embodiment of the present invention.
  • FIG. 7 is a schematic diagram of a call control method according to an embodiment of the present invention.
  • the embodiment of the invention provides a call control method and a communication terminal, which are used to solve the problem that the current contact call situation needs to be recorded when the user makes a multi-contact call, and the automatic record of each contact call is realized.
  • the function of the situation enhances the user experience.
  • the communication terminal 1 is a schematic diagram of a communication terminal according to an embodiment of the present invention.
  • the communication terminal 1 provided by the embodiment of the present invention includes a call module 11 and a storage module 12;
  • the calling module 11 is configured to sequentially call the contact according to the contact information of each contact in the group to be called; the to-call group refers to a contact letter storing each target contact that the user needs to call. Grouping of interest;
  • the storage module 12 is configured to: when the current call is unsuccessful, store the contact information of the contact that the current call is unsuccessful into the call failure group; the call failure group refers to the group of the contact information of each target contact that stores the user call failure.
  • the deposit mode may be: when the current call ends, if it is determined that the current contact call fails (eg, the phone is not connected, the short message is sent, etc.), the contact information of the contact is stored in the call failure group;
  • the deposit mode may also be: after making a call of a certain number of N ( 1 ) contacts, the contact information of all the contacts of the N contacts failing to be added to the call failure group.
  • the call failure group and the to-be-called group in the foregoing embodiment are in a corresponding relationship, that is, one call group has one and only one call failure group corresponds thereto; or multiple call groups correspond to the same one.
  • the call failure group; or one call group corresponds to multiple call failure groups at the same time.
  • the call failure group can be a call failure group (a contact that stores the call failure once), and a secondary call failure group (the second call fails to store the call) Contacts) etc., and so on.
  • FIG. 2 is a schematic diagram of a communication terminal according to an embodiment of the present invention; as shown in FIG. 2, the embodiment adds an acquisition module 13 for implementing the function of importing contact information of a contact on the basis of the embodiment shown in FIG. 1;
  • the module 13 is configured to obtain contact information of at least one contact, and group according to contact information of each contact.
  • the contact information includes the grouping information and the communication information.
  • the obtaining module 13 in this embodiment is used for grouping according to the grouping information of each contact, and contacting the contacts with the same grouping information.
  • the information is divided into a group; the group information includes contact address information of the contact, group information, and/or interview result information, and the like for distinguishing different identities of the contacts.
  • the group in which the contact address information is the same or the neighboring contact is called a small group to be called.
  • the obtaining module 13 may also group according to the group in which each contact is located, for example, the group.
  • the contacts with the group "friends" are divided into one group to be called, the contacts with the group “colleagues” are divided into one group to be called, or the contacts whose interview results are "interview” are divided into one group to be called. .
  • FIG. 4 is a schematic diagram of a communication terminal according to an embodiment of the present invention.
  • the present embodiment adds a clearing module 15 for implementing the contact information function of a contact that successfully deletes a call, based on the embodiment shown in FIG.
  • the clearing module 15 is configured to clear the contact information of the contacted contact in the group to be called and/or the call failure group; the timing of clearing the contact information of the contact of the successful call by the clearing module 15 may be: When the contact call is successful, the contact information of the contact is immediately cleared; the timing may also be: After making a call of a certain number of N ( N ⁇ l ) contacts, all the calls in the N contacts are successfully contacted. The person's contact information is cleared.
  • FIG. 5 is a schematic diagram of a call control method according to an embodiment of the present invention. As shown in FIG. 5, in an embodiment, a call control method provided by an embodiment of the present invention includes the following steps:
  • Step S501 Perform a call to the contact in turn according to the contact information of each contact in the group to be called.
  • Step S502 If the current call is unsuccessful, the contact information of the contact whose current call is unsuccessful is stored in the call failure group.
  • the call failure group and the to-be-called group are corresponding to each other; or the plurality of to-be-called groups correspond to the same call failure group.
  • the method further includes:
  • the contact information includes group information and communication information.
  • the method for grouping according to the contact information of each contact includes: grouping according to group information of each contact, and dividing contact information of contacts with the same group information into A group.
  • the call control method provided by the foregoing embodiment further includes: if the current call is successful, Determine whether the current call contact is the last contact of the current call group; if yes, re-call the contact in the call failure group.
  • the call control method provided by the foregoing embodiment further includes: if the current call is successful, displaying a selection menu to the user; the selection menu includes: continuing the call, pausing the call, and stopping the call; continuing the call is automatically entering the terminal device.
  • the call flow of the next contact, the pause call means that the terminal device saves the contact information of the current contact or the contact information of the next contact and exits the call flow, and stopping the call means that the terminal device immediately exits the call flow.
  • the call control method provided by the foregoing embodiment further includes: clearing contact information of the successfully called contact in the group to be called and/or the call failure group.
  • FIG. 6 is a schematic diagram of a communication terminal according to an embodiment of the present invention
  • FIG. 6 shows that, in this embodiment, the communication terminal 1 provided by the embodiment of the present invention includes a call module 11, a storage module 12, an acquisition module 13, and a determination module. 14 and the clearing module 15; the function of each module is not described again
  • FIG. 7 is a schematic diagram of a call control method according to an embodiment of the present invention
  • FIG. 7 is a view, in this embodiment, the call control method provided by the embodiment of the present invention Includes the following steps:
  • Step S701 Import contacts and group them.
  • the obtaining module 13 acquires the contact information of at least one contact, and groups according to the group information (i.e., the contact address information or the group information or the interview result information and the like information related to the contact information) in the contact information of each contact.
  • the courier dispatcher imports the contact information of the contact who needs to send the courier from the personal computer (PC), and groups the information according to the group information (in this case, the contact address information) in the contact information, and the location is the same or The contact information of the similar contact is placed in the same call group; or the user will need to send the short message according to the group information (in this case, the contact group information) in the contact information, and the same contact of the group
  • the person's contact information is placed in the same call group.
  • Step S702 Select a contact in a group to be called to perform a call operation.
  • the calling module 11 selects a group to be called, and sequentially calls the contact according to the contact information of each contact in the group to be called; the first call object may be the first link of the group to be called. If you are a person, you can also start a call from a contact that was paused from the previous call.
  • Step S703 determining whether the current call is successful; if not, executing step S704; if yes, executing step S705.
  • Step S704 The storage module 12 stores the contact information of the current contact into the call failure group corresponding to the to-be-called group, and the deposit mode may be: after the current call ends, if the current contact call is determined to be unsuccessful (eg, the call is not If the connection is closed, the short message is sent, etc., the contact information of the contact is stored in the call failure group; the deposit mode may also be: After a certain number of N (N ⁇ l) contacts are called, the N is The contact information of all contacts in the contact that failed to call is added to the call failure group.
  • Step S705 Determine whether the contact of the current call is the last contact of the group to be called; if yes, go to step S706; if no, go to step S707.
  • Step S706 Determine whether there is contact information of any contact in the call failure group corresponding to the to-be-called group; if yes, go to step S708; if no, go to step S709.
  • Step S707 Enter a call flow of the next contact in the to-be-called group, and return to step S702.
  • Step S708 Enter a call flow of a contact in the call failure group corresponding to the to-be-called group, and use the call failure group as a new call-to-call group, and create a corresponding call failure group for the new call-to-call group, and enter the The call flow of the contact in the new group to be called, and returns to step S702.
  • Step S709 All the contacts of the to-be-called group are successfully called, and the process ends.
  • the foregoing method may further include the following steps:
  • the selection menu is displayed to the user, and the operation is performed according to the user selection.
  • the selection menu includes: continuing the call, pausing the call, and stopping the call; when the user selects to continue the call, the terminal device automatically enters the call flow of the next contact; when the user selects to pause the call, the terminal device saves the contact information of the current contact Or the contact information of the next contact and exit the call flow. At this time, it is suitable for the case where the emergency situation cannot be continued; when the user chooses to stop the call, the terminal device immediately exits the call flow.
  • the above method may further include the following steps:
  • the contact information of the successfully called contacts in the group to be called and/or the call failure group is cleared.
  • the timing of clearing the contact information of the contact with successful call may be: When a contact is successfully called, the contact information of the contact is immediately cleared; the timing may also be: Performing a certain number of N (N 1 ) contacts After the call, the contact information of all the contacts that are successful in the N contacts is cleared; deleting the contact with the successful call can prevent the communication terminal user from initiating multiple calls for the same contact, saving resources.
  • the contact information of the contact that failed the call is automatically added to the call failure group, which eliminates the user who records the contact call failure, which increases the user experience;
  • Deleting the contact with successful call can prevent the communication terminal user from initiating multiple calls for the same contact, saving resources;
  • the user is provided with a selection menu, which is convenient for the user to make a variety of choices according to the actual situation, thereby enhancing the user experience.
  • the technical solution of the embodiment of the present invention can increase the user experience; the effect of all calls to all target contacts selected by the user can be achieved; and the communication terminal user can be prevented from initiating multiple calls for the same contact, saving Resources.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephone Function (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention se rapporte à un procédé de contrôle d'appel, et à un terminal de communication. Le procédé selon l'invention consiste : sur la base de données de contact relatives à chacune des personnes/contacts d'un groupe devant être appelés, à appeler séquentiellement les personnes/contacts ; et, si un appel en cours n'aboutit pas, à enregistrer les données de contact relatives à la personne/contact concernés par l'appel en cours non abouti, dans un groupe d'appels non aboutis.
PCT/CN2013/082330 2012-12-28 2013-08-27 Procédé de contrôle d'appel, et terminal de communication WO2014101448A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2015549955A JP6081613B2 (ja) 2012-12-28 2013-08-27 呼び出し制御方法及び通信端末

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201210583450.9 2012-12-28
CN201210583450.9A CN103906001A (zh) 2012-12-28 2012-12-28 一种呼叫控制方法及通信终端

Publications (1)

Publication Number Publication Date
WO2014101448A1 true WO2014101448A1 (fr) 2014-07-03

Family

ID=50997113

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CN2013/082330 WO2014101448A1 (fr) 2012-12-28 2013-08-27 Procédé de contrôle d'appel, et terminal de communication

Country Status (4)

Country Link
JP (1) JP6081613B2 (fr)
KR (1) KR20150086543A (fr)
CN (1) CN103906001A (fr)
WO (1) WO2014101448A1 (fr)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111212178A (zh) * 2020-01-10 2020-05-29 珠海格力电器股份有限公司 一种通话控制方法、装置、存储介质及移动终端
CN112202975B (zh) * 2020-12-08 2021-04-06 深圳追一科技有限公司 通话数据的管理方法、装置、计算机设备和存储介质

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1863234A (zh) * 2005-08-18 2006-11-15 深圳华为移动通信技术有限公司 一种对多号码联系人发起呼叫的装置及方法
WO2007127571A2 (fr) * 2006-04-27 2007-11-08 Motorola, Inc. Procédé et système pour gérer les réunions à l'aide d'appels de groupe
CN101562665A (zh) * 2009-05-25 2009-10-21 北京佳讯飞鸿电气股份有限公司 一种指挥调度系统中实现组呼的方法

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH04294659A (ja) * 1991-03-25 1992-10-19 Ricoh Co Ltd 電話機
JPH05316192A (ja) * 1992-05-11 1993-11-26 Tamura Electric Works Ltd 電話装置
KR100214303B1 (ko) * 1996-04-10 1999-08-02 윤종용 팩시밀리의 동보송신 장치 및 방법
JP3562480B2 (ja) * 2001-03-30 2004-09-08 株式会社デンソー 電話装置

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1863234A (zh) * 2005-08-18 2006-11-15 深圳华为移动通信技术有限公司 一种对多号码联系人发起呼叫的装置及方法
WO2007127571A2 (fr) * 2006-04-27 2007-11-08 Motorola, Inc. Procédé et système pour gérer les réunions à l'aide d'appels de groupe
CN101562665A (zh) * 2009-05-25 2009-10-21 北京佳讯飞鸿电气股份有限公司 一种指挥调度系统中实现组呼的方法

Also Published As

Publication number Publication date
JP2016503264A (ja) 2016-02-01
JP6081613B2 (ja) 2017-02-15
CN103906001A (zh) 2014-07-02
KR20150086543A (ko) 2015-07-28

Similar Documents

Publication Publication Date Title
CN106469558A (zh) 语音识别方法及设备
CN109800098A (zh) 业务异常节点定位方法、装置、计算机设备及存储介质
WO2017028567A1 (fr) Procédé et dispositif de traitement de connexion de téléphone internet
CN103391359A (zh) 移动终端声音识别处理方法及移动终端
CN104144240B (zh) 一种联系人管理方法及装置、终端设备
US20130044179A1 (en) Method and terminal for leaving video messages
WO2015021773A1 (fr) Procédé de gestion d'appels et dispositif pour terminal multicarte à canaux multiples
WO2016123896A1 (fr) Procédé et dispositif de partage d'informations
CN103313249B (zh) 用于终端的提醒方法、系统和服务器
CN110189807A (zh) 健康指数测量方法、装置及存储介质
WO2015096802A1 (fr) Procédé, dispositif et serveur pour une transmission de message
CN104883290A (zh) 一种联系人在线状态通知方法及装置
CN107786759A (zh) 基于sip协议的呼叫排队方法和装置
CN103685750B (zh) 一种联系人提醒系统及方法
CN103369137B (zh) 一种回拨型电话的通信事件处理方法及装置
WO2014101448A1 (fr) Procédé de contrôle d'appel, et terminal de communication
CN106973372A (zh) 呼叫转移实现方法、终端、核心网及计算机可读存储介质
CN104111926A (zh) 通讯录的关注推荐列表的生成方法及装置
CN107920174A (zh) 一种网络电话呼叫方法和装置
CN105407470A (zh) 一种基于日程安排的呼叫回复方法及通信终端
WO2020216063A1 (fr) Procédé et appareil permettant de mettre en oeuvre un appel de service, et dispositif
CN106101367B (zh) 录音处理方法和系统
CN106358171A (zh) 紧急呼叫的方法
CN105282007B (zh) 一种加入社交群组的方法、服务器及其系统
US20170171510A1 (en) Method and device for leaving video message

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 13867182

Country of ref document: EP

Kind code of ref document: A1

ENP Entry into the national phase

Ref document number: 20157016737

Country of ref document: KR

Kind code of ref document: A

ENP Entry into the national phase

Ref document number: 2015549955

Country of ref document: JP

Kind code of ref document: A

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 13867182

Country of ref document: EP

Kind code of ref document: A1