WO2014094471A1 - 异常计费处理方法及系统 - Google Patents

异常计费处理方法及系统 Download PDF

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Publication number
WO2014094471A1
WO2014094471A1 PCT/CN2013/083672 CN2013083672W WO2014094471A1 WO 2014094471 A1 WO2014094471 A1 WO 2014094471A1 CN 2013083672 W CN2013083672 W CN 2013083672W WO 2014094471 A1 WO2014094471 A1 WO 2014094471A1
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WO
WIPO (PCT)
Prior art keywords
server
abnormal
charging
state
billing
Prior art date
Application number
PCT/CN2013/083672
Other languages
English (en)
French (fr)
Inventor
孙学真
耿长剑
丁俊
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Priority to EP13865433.0A priority Critical patent/EP2934028A4/en
Publication of WO2014094471A1 publication Critical patent/WO2014094471A1/zh

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
    • H04L12/1403—Architecture for metering, charging or billing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
    • H04L41/0663—Performing the actions predefined by failover planning, e.g. switching to standby network elements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H04M15/74—Backing up
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
    • H04L12/1453—Methods or systems for payment or settlement of the charges for data transmission involving significant interaction with the data transmission network
    • H04L12/1467—Methods or systems for payment or settlement of the charges for data transmission involving significant interaction with the data transmission network involving prepayment
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/10—Active monitoring, e.g. heartbeat, ping or trace-route
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/24—Accounting or billing

Definitions

  • the present invention relates to a communication charging technology, and in particular, to an abnormal charging processing method and system.
  • PPS Pre-Paid Service
  • the account information of the prepaid user is generally stored in the Service Control Point (SCP) accounting server.
  • SCP Service Control Point
  • the SMS center server needs to establish a connection with the SCP server and implement the prepaid user through the prepaid request message. Real-time billing.
  • the general process of the SMS center server to implement the prepaid service The terminal user submits a message to the SMS center server through the network, and the SMS center server initiates a prepaid deduction request to the SCP accounting server of the user's home location according to the user attribute and the configuration information; The server operates the prepaid user funds account and returns the operation result to the SMS center server. Therefore, in the case of an abnormality in the SCP accounting server, normal charging of the terminal communication cannot be guaranteed, which has a significant impact on the normal communication service. However, the existing communication charging scheme cannot guarantee the billing continuity, accuracy, and security when the SCP accounting server is abnormal.
  • a main object of embodiments of the present invention is to provide an abnormal charging processing method to ensure charging continuity, accuracy, and security when an abnormality occurs in a charging server.
  • an abnormal billing processing system is provided to ensure billing continuity, accuracy, and security when an abnormality occurs in the billing server.
  • an abnormal charging processing method is provided. The method includes the following steps: A. Detecting status information of an accounting server; B. analyzing whether the charging server is normal according to the detected status information. C. In the case that the accounting server is in an abnormal state, the prepaid request is cached; D. detecting the status recovery information of the accounting server, and analyzing whether the charging server is restored from the abnormal state according to the detected state recovery information.
  • the status information includes a response timeout number of the charging server for the prepaid request, and a response error code for the prepaid request returned by the charging server.
  • the step B includes: determining that the charging server is in an abnormal state when detecting that the timeout period of the response of the charging server to the prepaid request is greater than a preset threshold; detecting the prepaid payment returned by the charging server When the response request error code is requested, it is determined that the accounting server is in an abnormal state.
  • the step D includes: periodically sending a probe message to the billing server; receiving response information to the probe message returned from the billing server, where the state recovery information refers to response information of the billing server to the probe message; Whether the information is normal or not determines whether the accounting server is restored from the abnormal state to the normal state.
  • the step E includes: sending a cached prepaid request to the charging server for charging according to a preset traffic and a cache time sequence of the prepaid request; and analyzing whether the cached prepaid request processing is abnormal; In the case where a cached prepaid request is handled abnormally, a prepaid request that handles the exception is resent.
  • an abnormal charging processing system is provided.
  • the system includes: an abnormal charging module, configured to detect status information of an accounting server, and analyze charging according to the detected status information. Whether the server is in a normal state, when the accounting server is in an abnormal state, buffering the prepaid request, and detecting the status recovery information of the accounting server, and analyzing whether the charging server recovers from the abnormal state according to the detected state recovery information.
  • the normal state; and the exception handling module are configured to perform charging processing on the cached prepaid request when the accounting server returns from the abnormal state to the normal state.
  • the status information includes a response timeout number of the charging server for the prepaid request, and a response error code for the prepaid request returned by the charging server.
  • the abnormal charging module is configured to: determine that the charging server is in an abnormal state when detecting that the timeout period of the response of the charging server to the prepaid request is greater than a preset threshold; detecting that the charging server returns When the error code is answered to the prepaid request, it is determined that the accounting server is in an abnormal state.
  • the abnormal charging module is configured to: periodically send a probe message to the charging server; receive response information to the probe message returned from the charging server, where the state recovery information refers to the response information of the charging server to the probe message. Whether the response information is normal or not is determined whether the accounting server is restored from the abnormal state to the normal state.
  • the exception processing module is configured to: send the buffered prepaid request to the charging server according to the preset traffic and the cache time sequence of the prepaid request to perform charging; and analyze whether the cached prepaid request processing is abnormal.
  • a cached prepaid request processing exception resend the prepaid request that handles the exception.
  • the embodiment of the present invention caches a prepaid request when the accounting server is in an abnormal state by continuously detecting and monitoring the abnormal state of the accounting server, and recovers the charging server from the abnormal state to the normal state.
  • the normal charging process is performed on the cached prepaid request, which ensures the continuity, accuracy and security of the charging when the charging server is abnormal.
  • FIG. 1 is a schematic diagram of an operating environment of a preferred embodiment of a short message server for implementing abnormal billing processing according to an embodiment of the present invention.
  • 2 is a hardware architecture diagram of a preferred embodiment of the short message server of FIG. 3 is a functional block diagram of a preferred embodiment of the abnormal billing processing system of FIG. 2.
  • FIG. 4 is a flowchart of a specific implementation of a method for processing an abnormal charging process according to an embodiment of the present invention.
  • Figure 5 is a detailed flow chart of the preferred embodiment of step S16 of Figure 4.
  • FIG. 1 it is a running environment diagram of a preferred embodiment of a short message server that implements abnormal charging processing according to an embodiment of the present invention.
  • the short message server 1 is communicably connected to the billing server 2 and at least one terminal 3 (three in the figure).
  • the terminal 3 can be a mobile phone, a computer, a tablet, a Personal Digital Assistant (PDA), or any other suitable data processing device.
  • PDA Personal Digital Assistant
  • the billing server 2 stores the account information of the user of the terminal 3; the short message server 1 communicates with the billing server 2, and implements real-time billing for the user of the terminal 3 through the prepaid authentication message.
  • FIG. 2 it is a hardware architecture diagram of a preferred embodiment of the short message server in FIG.
  • the short message server 1 includes an abnormal charge processing system 11, a processing unit 10, a storage unit 13, and a prepaid request system 12.
  • the storage unit 13 is configured to store the abnormal charge processing system 11 and its operational data, and store the prepaid request system 12 and its operational data.
  • the processing unit 10 is configured to invoke and execute the prepaid request system 12 to detect a pending event of the terminal 3, process the detected pending event, and initiate a prepaid request to the charging server 2 to enable the charging server. 2 Charging the to-be-paid event of the terminal 3.
  • the to-be-paid event includes a call event and a texting event.
  • the to-be-paid event includes any applicable event that is subject to payment.
  • the GSM core network side submits a call message to the prepaid request system 12, the prepaid The fee requesting system 12 processes the detected caller message after detecting the caller message and initiates a prepaid request to the billing server 2.
  • the processing unit 10 is further configured to invoke and execute the abnormal billing processing system 11 to implement normal billing for the pending event of the terminal 3 in the event that the billing server 2 has an accounting abnormality.
  • FIG. 3 it is a functional block diagram of a preferred embodiment of the abnormal billing processing system of FIG. 2.
  • the abnormal billing processing system 11 includes an abnormal billing module 110 and an exception processing module 111.
  • the abnormal charging module 110 is configured to detect status information of the accounting server 2, and analyze whether the charging server 2 is in a normal state according to the detected status information. In this embodiment, the abnormal charging module 110 detects the status information of the accounting server 2 in real time. In other embodiments of the present invention, the abnormal charging module 110 periodically detects the status information of the accounting server 2. In this embodiment, the status information includes a response timeout number of the prepaid request by the accounting server 2, and a response error code for the prepaid request returned by the charging server 2. The abnormality charging module 110 determines that the charging server 2 is in an abnormal state when detecting that the charging server 2 responds to the prepaid request timeout time is greater than a preset threshold, and detects that the charging server 2 returns the pair.
  • the abnormal charging module 110 is further configured to: when the charging server 2 is in an abnormal state, cache the prepaid request, detect the state recovery information of the accounting server 2, and analyze the accounting server according to the detected state recovery information. 2 Whether to return from the abnormal state to the normal state.
  • the abnormal charging module 110 periodically detects the state recovery information of the charging server 2 when the charging server 2 is in an abnormal state; in other embodiments of the present invention, the abnormal charging module When the accounting server 2 is in an abnormal state, the state recovery information of the accounting server 2 is detected in real time.
  • the prepaid request includes a chargeback request and a chargeback request.
  • the prepaid request system 12 issues a charge request to the billing server 2 to supplement Back to the cost.
  • the status recovery information refers to the response information of the charging server 2 to the probe message.
  • the abnormal charging module 110 periodically sends the probe message to the accounting service when the charging server 2 is in an abnormal state.
  • the server 2 receives the response information of the probe message returned from the billing server 2, and determines whether the billing server 2 returns from the abnormal state to the normal state by analyzing whether the response information is normal.
  • the exception processing module 111 is configured to perform charging processing on the cached prepaid request when the billing server 2 returns from the abnormal state to the normal state.
  • the exception processing module 111 is configured to: send the buffered prepaid request to the charging server 2 for charging according to the preset traffic and the cache time sequence of the prepaid request; analyze whether there is a cache prepaid The fee request processing exception; in the case of a cached prepaid request processing exception, the prepaid request for processing the exception is resent.
  • the processing exception includes the failure of the cached prepaid request to be sent, and the charging server 2 failing to respond to the cached prepaid request.
  • the exception processing module 111 sends the buffered prepaid request to the charging server 2 according to the preset traffic to prevent the traffic from being excessively impacted on the charging system. As shown in FIG.
  • FIG. 4 it is a specific implementation flowchart of a preferred embodiment of an abnormal charging processing method according to an embodiment of the present invention. It should be emphasized that the flowchart shown in FIG. 4 is only a preferred embodiment, and those skilled in the art will understand that any embodiment constructed around the idea of the embodiment of the present invention should not be separated from the scope of the following technical solutions: Measure the status information of the accounting server 2; analyze whether the charging server 2 is in a normal state according to the detected status information; cache the prepaid request, and detect the charging server 2 when the charging server 2 is in an abnormal state Status recovery information; analyzing whether the accounting server 2 is restored from the abnormal state to the normal state according to the detected state recovery information; and charging the cached prepaid request when the charging server 2 returns from the abnormal state to the normal state deal with.
  • step S10 the abnormal charging module 110 detects the status information of the charging server 2.
  • step S11 the abnormal charging module 110 analyzes whether the charging server 2 is in a normal state according to the detected state information.
  • the abnormal charging module 110 detects the status information of the accounting server 2 in real time.
  • the abnormal charging module 110 periodically detects the status information of the accounting server 2.
  • the status information includes a response timeout number of the prepaid request by the accounting server 2, and a response error code for the prepaid request returned by the charging server 2.
  • the abnormality charging module 110 determines that the charging server 2 is in an abnormal state when detecting that the charging server 2 responds to the prepaid request timeout time is greater than a preset threshold, and detects that the charging server 2 returns the pair. When the error code of the prepaid request is answered, it is judged that the accounting server 2 is in an abnormal state. When the accounting server 2 is in the normal state, the process returns to the above step S10, or if the accounting server 2 is in the abnormal state, the process proceeds to the following step S12. In step S12, the abnormal charging module 110 buffers the prepaid request. In step S13, the abnormal charging module 110 detects the state recovery information of the accounting server 2.
  • the abnormal charging module 110 analyzes whether the charging server 2 returns from the abnormal state to the normal state according to the detected state recovery information.
  • the abnormal charging module 110 periodically detects the state recovery information of the charging server 2 when the charging server 2 is in an abnormal state; in other embodiments of the present invention, the abnormal charging module When the accounting server 2 is in an abnormal state, the state recovery information of the accounting server 2 is detected in real time.
  • the status recovery information refers to the response information of the charging server 2 to the probe message.
  • the abnormal charging module 110 periodically sends the probe message to the charging server 2 when the charging server 2 is in an abnormal state.
  • Step S15 performing charging processing on the buffered prepaid request.
  • the exception processing module 111 sends the cached prepaid request to the billing server 2 for charging according to the preset traffic and the cache time sequence of the prepaid request.
  • step S161 the exception processing module 111 analyzes whether there is a cached prepaid request processing exception. In the case where the cached prepaid request processing is abnormal, the process proceeds to the following step S162. In step S161, the exception processing module 111 resends the prepaid request for processing the abnormality.
  • the processing exception includes the failure of the cached prepaid request to be sent, and the charging server 2 failing to respond to the cached prepaid request.

Abstract

本发明提供了一种异常计费处理方法及系统。其中该方法包括：对计费服务器的异常状态的连续侦测和监控，在计费服务器处于异常状态时缓存预付费请求，在计费服务器从异常状态恢复至正常状态时，对缓存的预付费请求进行正常计费处理。通过本发明，保证了在计费服务器发生异常时的计费延续性、准确性和安全性。

Description

异常计费处理方法及系统 技术领域 本发明涉及一种通信计费技术， 特别涉及一种异常计费处理方法及系统。 背景技术 预付费业务 （Pre-Paid Service, 简称为 PPS) 的一个相当大的优点就是可以实时 对用户进行计费、 避免用户透支、 减少运营商损失。 预付费用户的账户信息一般存放 在智能网服务控制端 （Service Control Point, 简称为 SCP) 计费服务器中， 短信中心 服务器需要与 SCP服务器建立连接， 并通过预付费请求消息来实现对预付费用户的实 时计费。 短信中心服务器实现预付费业务的一般流程： 终端用户通过网络提交消息到短信 中心服务器， 短信中心服务器根据用户属性及配置信息向用户归属地的 SCP计费服务 器发起预付费扣费请求； SCP计费服务器对预付费用户资金账户进行操作， 并将操作 结果返回给短信中心服务器。 因此， 在 SCP计费服务器发生异常的情况下， 就无法保证终端通信的正常计费， 为正常通信业务带来重大影响。而现有的通信计费方案无法保证 SCP计费服务器发生 异常时的计费延续性、 准确性和安全性。 发明内容 本发明实施例的主要目的是提供一种异常计费处理方法， 以保证在计费服务器发 生异常时的计费延续性、 准确性和安全性。 此外， 还提供了一种异常计费处理系统， 以保证在计费服务器发生异常时的计费 延续性、 准确性和安全性。 根据本发明实施例的一个方面，提供了一种异常计费处理方法， 该方法包括步骤: A、 侦测计费服务器的状态信息； B、 根据侦测的状态信息分析计费服务器是否处于正 常状态； C、 在计费服务器处于异常状态的情况下， 缓存预付费请求； D、 侦测计费服 务器的状态恢复信息， 并根据侦测的状态恢复信息分析计费服务器是否从异常状态恢 复至正常状态； E、 在计费服务器从异常状态恢复至正常状态的情况下， 对缓存的预 付费请求进行计费处理。 优选地， 所述状态信息包括计费服务器对预付费请求的应答超时次数， 及计费服 务器返回的对预付费请求的应答错误码。 优选地， 所述步骤 B包括： 在侦测到计费服务器对预付费请求的应答超时次数大 于预设的阀值时判断计费服务器处于异常状态； 在侦测到计费服务器返回的对预付费 请求的应答错误码时判断计费服务器处于异常状态。 优选地， 所述步骤 D包括： 定时发送探测消息到计费服务器； 接收从计费服务器 返回的对探测消息的响应信息， 所述状态恢复信息指计费服务器对探测消息的响应信 息； 分析响应信息是否正常判断计费服务器是否从异常状态恢复至正常状态。 优选地， 所述步骤 E包括： 根据预设的流量及预付费请求的缓存时间顺序将缓存 的预付费请求发送给计费服务器以进行计费；分析是否有缓存的预付费请求处理异常; 在有缓存的预付费请求处理异常的情况下， 重新发送处理异常的预付费请求。 根据本发明实施例的另一个方面，还提供了一种异常计费处理系统， 该系统包括: 异常计费模块， 设置为侦测计费服务器的状态信息， 根据侦测的状态信息分析计费服 务器是否处于正常状态， 在计费服务器处于异常状态的情况下， 缓存预付费请求， 及 侦测计费服务器的状态恢复信息， 根据侦测的状态恢复信息分析计费服务器是否从异 常状态恢复至正常状态； 及异常处理模块， 设置为在计费服务器从异常状态恢复至正 常状态时， 对缓存的预付费请求进行计费处理。 优选地， 所述状态信息包括计费服务器对预付费请求的应答超时次数， 及计费服 务器返回的对预付费请求的应答错误码。 优选地， 所述异常计费模块设置为： 在侦测到计费服务器对预付费请求的应答超 时次数大于预设的阀值时判断计费服务器处于异常状态； 在侦测到计费服务器返回的 对预付费请求的应答错误码时判断计费服务器处于异常状态。 优选地， 所述异常计费模块设置为： 定时发送探测消息到计费服务器； 接收从计 费服务器返回的对探测消息的响应信息， 所述状态恢复信息指计费服务器对探测消息 的响应信息；分析响应信息是否正常判断计费服务器是否从异常状态恢复至正常状态。 优选地， 所述异常处理模块设置为： 根据预设的流量及预付费请求的缓存时间顺 序将缓存的预付费请求发送给计费服务器以进行计费； 分析是否有缓存的预付费请求 处理异常； 在有缓存的预付费请求处理异常的情况下， 重新发送处理异常的预付费请 求。 相比现有技术， 本发明实施例通过对计费服务器的异常状态的连续侦测和监控， 在计费服务器处于异常状态时缓存预付费请求， 在计费服务器从异常状态恢复至正常 状态的情况下， 对缓存的预付费请求进行正常计费处理， 保证了在计费服务器发生异 常时的计费延续性、 准确性和安全性。 附图说明 图 1是根据本发明实施例实现异常计费处理的短信服务器较佳实施例的运行环境 示意图。 图 2是根据图 1中短信服务器较佳实施例的硬件架构图。 图 3是根据图 2中异常计费处理系统较佳实施例的功能模块图。 图 4是根据本发明实施例异常计费处理方法较佳实施例的具体实施流程图。 图 5是根据图 4中步骤 S16较佳实施例的细化流程图。
本发明目的的实现、 功能特点及优点将结合实施例， 参照附图做进一步说明。 具体实施方式 应当理解，此处所描述的具体实施例仅仅用以解释本发明， 并不用于限定本发明。 如图 1所示， 是根据本发明实施例实现异常计费处理的短信服务器较佳实施例的 运行环境图。 该短信服务器 1与计费服务器 2及至少一个终端 3 (图中以 3个为例） 通信连接。所述终端 3可以是手机、计算机、平板电脑、个人数字助理（Personal Digital Assistant, 简称为 PDA) 或其他任意适用的数据处理设备。 在本实施例中， 计费服务器 2存储有终端 3用户的账户信息； 短信服务器 1与计 费服务器 2通信链接， 并通过预付费鉴权消息来实现对终端 3用户的实时计费。 如图 2所示， 为图 1中短信服务器较佳实施例的硬件架构图。 该短信服务器 1包 括异常计费处理系统 11、 处理单元 10、 存储单元 13及预付费请求系统 12。 该存储单元 13， 设置为存储该异常计费处理系统 11及其运行数据， 及存储该预 付费请求系统 12及其运行数据。 该处理单元 10， 设置为调用并执行该预付费请求系统 12以侦测终端 3的待付费 事件， 处理侦测到的待付费事件并向计费服务器 2发起预付费请求， 以使计费服务器 2对终端 3的待付费事件进行计费。 在本实施例中， 所述待付费事件包括打通话事件、 发短信事件。 在本发明的其他实施例中， 所述待付费事件包括任意适用的需支付费用 的事件。以全球移动通信系统（Global System for Mobile Communications,简称为 GSM) 通信系统为例， 在终端 3 出现待付费事件的情况下， GSM 核心网侧提交起呼消息给 该预付费请求系统 12， 该预付费请求系统 12侦测到起呼消息后对侦测的起呼消息进 行处理并向计费服务器 2发起预付费请求。 该处理单元 10， 还设置为调用并执行该异常计费处理系统 11 以在计费服务器 2 出现计费异常的情况下， 实现对终端 3的待付费事件的正常计费。 如图 3所示， 为图 2中异常计费处理系统较佳实施例的功能模块图。 该异常计费 处理系统 11包括异常计费模块 110及异常处理模块 111。 该异常计费模块 110， 设置为侦测计费服务器 2的状态信息， 根据侦测的状态信 息分析计费服务器 2是否处于正常状态。 在本实施例中， 该异常计费模块 110实时侦 测计费服务器 2的状态信息； 在本发明的其他实施例中， 该异常计费模块 110定时侦 测计费服务器 2的状态信息。 在本实施例中， 所述状态信息包括计费服务器 2对预付费请求的应答超时次数， 及计费服务器 2返回的对预付费请求的应答错误码。 该异常计费模块 110在侦测到计 费服务器 2对预付费请求的应答超时次数大于预设的阀值时判断计费服务器 2处于异 常状态， 及在侦测到计费服务器 2返回的对预付费请求的应答错误码时判断计费服务 器 2处于异常状态。 该异常计费模块 110， 还设置为在计费服务器 2处于异常状态的情况下， 缓存预 付费请求， 侦测计费服务器 2的状态恢复信息， 及根据侦测的状态恢复信息分析计费 服务器 2是否从异常状态恢复至正常状态。 在本实施例中， 该异常计费模块 110在计 费服务器 2处于异常状态的情况下， 定时侦测计费服务器 2的状态恢复信息； 在本发 明的其他实施例中， 该异常计费模块 110在计费服务器 2处于异常状态的情况下， 实 时侦测计费服务器 2的状态恢复信息。 在本实施例中， 所述预付费请求包括扣费请求 和补费请求，在终端 3的待付费事件处理失败的情况下， 该预付费请求系统 12向计费 服务器 2发出补费请求以补回费用。 在本实施例中， 所述状态恢复信息指计费服务器 2对探测消息的响应信息； 该异 常计费模块 110在计费服务器 2处于异常状态的情况下， 定时发送探测消息到计费服 务器 2， 接收从计费服务器 2返回的探测消息的响应信息， 通过分析响应信息是否正 常来判断计费服务器 2是否从异常状态恢复至正常状态。 该异常处理模块 111， 设置为在计费服务器 2从异常状态恢复至正常状态的情况 下， 对缓存的预付费请求进行计费处理。在本实施例中， 该异常处理模块 111设置为： 根据预设的流量及预付费请求的缓存时间顺序将缓存的预付费请求发送给计费服务器 2 以进行计费； 分析是否有缓存的预付费请求处理异常； 在有缓存的预付费请求处理 异常的情况下， 重新发送处理异常的预付费请求。 所述处理异常包括缓存的预付费请 求发送失败、 计费服务器 2对缓存的预付费请求响应失败。 在本实施例中， 该异常处理模块 111将缓存的预付费请求根据预设的流量发送给 计费服务器 2的目的是避免流量过大对计费系统造成冲击。 如图 4所示， 是根据本发明实施例异常计费处理方法较佳实施例的具体实施流程 图。 需要强调的是： 图 4所示流程图仅为一个较佳实施例， 本领域的技术人员当知， 任何围绕本发明实施例思想构建的实施例都不应脱离于如下技术方案涵盖的范围： 侦测计费服务器 2的状态信息； 根据侦测的状态信息分析计费服务器 2是否处于 正常状态； 在计费服务器 2处于异常状态的情况下， 缓存预付费请求， 及侦测计费服 务器 2的状态恢复信息； 根据侦测的状态恢复信息分析计费服务器 2是否从异常状态 恢复至正常状态； 在计费服务器 2从异常状态恢复至正常状态的情况下， 对缓存的预 付费请求进行计费处理。 以下是结合本实施例逐步实现在计费服务器 2处于异常状态下的正常计费。 步骤 S10， 该异常计费模块 110侦测计费服务器 2的状态信息。 步骤 Sll， 该异常计费模块 110根据侦测的状态信息分析计费服务器 2是否处于 正常状态。 在本实施例中， 该异常计费模块 110实时侦测计费服务器 2的状态信息； 在本发明的其他实施例中， 该异常计费模块 110定时侦测计费服务器 2的状态信息。 在本实施例中， 所述状态信息包括计费服务器 2对预付费请求的应答超时次数， 及计费服务器 2返回的对预付费请求的应答错误码。 该异常计费模块 110在侦测到计 费服务器 2对预付费请求的应答超时次数大于预设的阀值时判断计费服务器 2处于异 常状态， 及在侦测到计费服务器 2返回的对预付费请求的应答错误码时判断计费服务 器 2处于异常状态。 在计费服务器 2处于正常状态的情况下， 返回执行上述步骤 S10， 或者， 在计费 服务器 2处于异常状态的情况下， 转入执行下述步骤 S12。 步骤 S12， 该异常计费模块 110缓存预付费请求。 步骤 S13， 该异常计费模块 110侦测计费服务器 2的状态恢复信息。 步骤 S15， 该异常计费模块 110根据侦测的状态恢复信息分析计费服务器 2是否 从异常状态恢复至正常状态。 在本实施例中， 该异常计费模块 110在计费服务器 2处 于异常状态的情况下， 定时侦测计费服务器 2的状态恢复信息； 在本发明的其他实施 例中， 该异常计费模块 110在计费服务器 2处于异常状态的情况下， 实时侦测计费服 务器 2的状态恢复信息。 在本实施例中， 所述状态恢复信息指计费服务器 2对探测消息的响应信息； 该异 常计费模块 110在计费服务器 2处于异常状态的情况下， 定时发送探测消息到计费服 务器 2， 接收从计费服务器 2返回的探测消息的响应信息， 通过分析响应信息是否正 常来判断计费服务器 2是否从异常状态恢复至正常状态。 在计费服务器 2未恢复至正常状态的情况下， 返回上述步骤 S12， 或者， 在计费 服务器 2从异常状态恢复至正常状态时， 转入执行下述步骤 S16。 步骤 S15， 对缓存的预付费请求进行计费处理。 如图 5所示， 为图 4中步骤 S16较佳实施例的细化流程图。 步骤 S160， 该异常处理模块 111根据预设的流量及预付费请求的缓存时间顺序将 缓存的预付费请求发送给计费服务器 2以进行计费。 步骤 S161， 该异常处理模块 111分析是否有缓存的预付费请求处理异常。 在有缓存的预付费请求处理异常的情况下， 转入执行下述步骤 S162。 步骤 S161， 该异常处理模块 111重新发送处理异常的预付费请求。 所述处理异常 包括缓存的预付费请求发送失败、 计费服务器 2对缓存的预付费请求响应失败。 以上仅为本发明的优选实施例， 并非因此限制本发明的专利范围， 凡是利用本发 明说明书及附图内容所作的等效结构或等效流程变换， 或直接或间接运用在其他相关 的技术领域， 均同理包括在本发明的专利保护范围内。 工业实用性 本发明实施例提供的技术方案可以应用于预付费业务领域， 解决了现有的通信计 费方案无法保证 SCP计费服务器发生异常时的计费延续性、 准确性和安全性的问题。

Claims

权 利 要 求 书 、 一种异常计费处理方法， 该方法包括步骤：
A、 侦测计费服务器的状态信息；
B、 根据侦测的状态信息分析计费服务器是否处于正常状态；
C、 在计费服务器处于异常状态的情况下， 缓存预付费请求；
D、 侦测计费服务器的状态恢复信息， 并根据侦测的状态恢复信息分析计 费服务器是否从异常状态恢复至正常状态；
E、 在计费服务器从异常状态恢复至正常状态的情况下， 对缓存的预付费 请求进行计费处理。 、 如权利要求 1所述的异常计费处理方法， 其中， 所述状态信息包括计费服务器 对预付费请求的应答超时次数， 及计费服务器返回的对预付费请求的应答错误 码。 、 如权利要求 2所述的异常计费处理方法， 其中， 所述步骤 B包括： 在侦测到计费服务器对预付费请求的应答超时次数大于预设的阀值时判断 计费服务器处于异常状态；
在侦测到计费服务器返回的对预付费请求的应答错误码时判断计费服务器 处于异常状态。 、 如权利要求 1所述的异常计费处理方法， 其中， 所述步骤 D包括：
定时发送探测消息到计费服务器；
接收从计费服务器返回的对探测消息的响应信息， 所述状态恢复信息指计 费服务器对探测消息的响应信息；
分析响应信息是否正常判断计费服务器是否从异常状态恢复至正常状态。 、 如权利要求 1所述的异常计费处理方法， 其中， 所述步骤 E包括：
根据预设的流量及预付费请求的缓存时间顺序将缓存的预付费请求发送给 计费服务器以进行计费；
分析是否有缓存的预付费请求处理异常； 在有缓存的预付费请求处理异常的情况下， 重新发送处理异常的预付费请 求。 、 一种异常计费处理系统， 该系统包括：
异常计费模块， 设置为侦测计费服务器的状态信息， 根据侦测的状态信息 分析计费服务器是否处于正常状态， 在计费服务器处于异常状态的情况下， 缓 存预付费请求， 及侦测计费服务器的状态恢复信息， 根据侦测的状态恢复信息 分析计费服务器是否从异常状态恢复至正常状态； 及
异常处理模块，设置为在计费服务器从异常状态恢复至正常状态的情况下， 对缓存的预付费请求进行计费处理。 、 如权利要求 6所述的异常计费处理系统， 其中， 所述状态信息包括计费服务器 对预付费请求的应答超时次数， 及计费服务器返回的对预付费请求的应答错误 码。 、 如权利要求 7所述的异常计费处理系统， 其中， 所述异常计费模块设置为- 在侦测到计费服务器对预付费请求的应答超时次数大于预设的阀值时判断 计费服务器处于异常状态；
在侦测到计费服务器返回的对预付费请求的应答错误码时判断计费服务器 处于异常状态。 、 如权利要求 6所述的异常计费处理系统， 其中， 所述异常计费模块设置为- 定时发送探测消息到计费服务器；
接收从计费服务器返回的对探测消息的响应信息， 所述状态恢复信息指计 费服务器对探测消息的响应信息；
分析响应信息是否正常判断计费服务器是否从异常状态恢复至正常状态。 0、 如权利要求 6所述的异常计费处理系统， 其中， 所述异常处理模块设置为- 根据预设的流量及预付费请求的缓存时间顺序将缓存的预付费请求发送给 计费服务器以进行计费；
分析是否有缓存的预付费请求处理异常；
在有缓存的预付费请求处理异常的情况下， 重新发送处理异常的预付费请 求。
PCT/CN2013/083672 2012-12-17 2013-09-17 异常计费处理方法及系统 WO2014094471A1 (zh)

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