WO2014029061A1 - 发送通知消息的方法、系统、管控装置和终端设备 - Google Patents

发送通知消息的方法、系统、管控装置和终端设备 Download PDF

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Publication number
WO2014029061A1
WO2014029061A1 PCT/CN2012/080348 CN2012080348W WO2014029061A1 WO 2014029061 A1 WO2014029061 A1 WO 2014029061A1 CN 2012080348 W CN2012080348 W CN 2012080348W WO 2014029061 A1 WO2014029061 A1 WO 2014029061A1
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WO
WIPO (PCT)
Prior art keywords
terminal device
control
notification message
server
management
Prior art date
Application number
PCT/CN2012/080348
Other languages
English (en)
French (fr)
Inventor
王志红
Original Assignee
华为技术有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 华为技术有限公司 filed Critical 华为技术有限公司
Priority to PCT/CN2012/080348 priority Critical patent/WO2014029061A1/zh
Priority to CN201280000891.XA priority patent/CN102960000B/zh
Priority to EP12883103.9A priority patent/EP2814201B1/en
Publication of WO2014029061A1 publication Critical patent/WO2014029061A1/zh
Priority to US14/480,784 priority patent/US20140378116A1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W68/00—User notification, e.g. alerting and paging, for incoming communication, change of service or the like
    • H04W68/02—Arrangements for increasing efficiency of notification or paging channel
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/70—Protecting specific internal or peripheral components, in which the protection of a component leads to protection of the entire computer
    • G06F21/88—Detecting or preventing theft or loss
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W64/00—Locating users or terminals or network equipment for network management purposes, e.g. mobility management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W68/00—User notification, e.g. alerting and paging, for incoming communication, change of service or the like
    • H04W68/005—Transmission of information for alerting of incoming communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/22—Processing or transfer of terminal data, e.g. status or physical capabilities
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/2101—Auditing as a secondary aspect
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/2111—Location-sensitive, e.g. geographical location, GPS
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/2117—User registration
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/2143—Clearing memory, e.g. to prevent the data from being stolen
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a method, system, management device, and terminal device for transmitting a notification message. Background technique
  • remote control platforms such as control servers
  • control terminal devices such as mobile phones.
  • the data on the terminal device or the remote call or SMS setting of the terminal device, and the flexible control of the terminal device provide convenience for the user to use the terminal device.
  • the terminal device can be located through a remote control platform, and the terminal device can be flexibly controlled according to the location information of the terminal device. For example, if the user forgets the terminal device at home, the user can remotely control the terminal device through the remote control platform.
  • the called phone or SMS is transferred to the user to set up other receiving devices to prevent the user from missing the corresponding called phone or short message; if the terminal device is lost, the user can remotely back up the information on the terminal device through the remote control platform. Delete the information on the terminal device, in order to avoid the leakage of personal information.
  • the control server Before the control operation of the terminal device is flexibly controlled by the user, the control server needs to send a control request message to the terminal device, so that the user can perform the control operation on the terminal device through the control server, and the control request message sent by the control server cannot be sent.
  • the control server When reaching the terminal device, for example, it is necessary to wait for the control server to send the login management interface User Por ta l provided by the user portal server.
  • the sent control request message is sent to the terminal device, thereby facilitating the timely control and operation of the terminal device.
  • the control server cannot actively notify the user to perform the control operation on the terminal device. Summary of the invention
  • various aspects of the present application provide a method, a system, a control device, and a terminal device for sending a notification message, which solves that after the control command sent by the control server is sent to the terminal device, the control server cannot actively notify the user to perform the terminal device.
  • the problem of managing operations is a method, a system, a control device, and a terminal device for sending a notification message, which solves that after the control command sent by the control server is sent to the terminal device, the control server cannot actively notify the user to perform the terminal device.
  • An aspect of the present application provides a method for sending a notification message, including: controlling a server to send a control request message to a terminal device; the control server receiving a control response message returned by the terminal device, and triggering according to a sending address of the notification message
  • the notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message, where the notification message is used to indicate that the terminal device performs a management operation.
  • the method further includes: when the management control request message cannot be sent to the terminal device, the control server receives The sending address of the notification message sent by the user portal server, and the sending address of the notification message is saved.
  • the trigger notification message sending server sends the notification message to the The receiving device corresponding to the sending address of the notification message
  • the notification message is used to notify the user to perform the control operation on the terminal device by using the control server, including: calling an interface provided by the short message server, according to the short message number
  • the receiving device corresponding to the short message number sends a short message, where the short message is used to notify the user to perform a control operation on the terminal device by using the control server; or
  • the sending address of the notification message is a phone number
  • the triggering notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message, where the notification message is used to notify the user to pass
  • the controlling server performs a control operation on the terminal device, including: invoking an interface provided by the telephone server, and making a call according to the phone number to a receiving device corresponding to the phone number, where the phone is used to notify the
  • the triggering notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message, where the notification message is used to notify the user to pass the
  • the control server performs the management and control operations on the terminal device, including: invoking an interface provided by the email server, and sending an email according to the email address to the receiving device corresponding to the email address, where the email is used to notify the user Controlling the terminal device by the control server.
  • a method for sending a notification message includes: receiving, by a terminal device, a control request message sent by a control server; and returning, by the terminal device, a control response message to the control server, so that the control server is configured according to the control server
  • the sending address of the notification message, the triggering notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message, where the notification message is used to indicate that the terminal device performs a management operation.
  • control response message carries the location information of the terminal device, and the location information of the terminal device is used to determine which control operation is performed on the terminal device.
  • a control device including: a management request sending module, configured to send a control request message to a terminal device; a receiving module, configured to receive a control response message returned by the terminal device; and a trigger module,
  • the triggering notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message according to the sending address of the notification message, where the notification message is used to indicate that the terminal device performs a control operation.
  • the receiving module is further configured to: when the management request message cannot be sent to the terminal device, receive a sending address of the notification message sent by the user portal server, and save the The sending address of the notification message.
  • the triggering module is specifically configured to invoke an interface provided by the short message server, according to the Sending a short message to the receiving device corresponding to the short message number, where the short message is used to notify the user to perform a control operation on the terminal device by using a control server;
  • the triggering module is specifically configured to invoke an interface provided by the phone server, and make a call according to the phone number to a receiving device corresponding to the phone number, where the phone is used to notify the user. Controlling the terminal device by the control server; or
  • the triggering module is specifically configured to invoke an interface provided by the email server, and send an email to the receiving device corresponding to the email address according to the email address, The email is used to notify the user to perform the control operation on the terminal device through the control server.
  • a terminal device including: a receiving module, configured to receive a control request message sent by a control server; and a sending module, configured to return a control response message to the control server, to enable the control server
  • the triggering notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message according to the sending address of the notification message, where the notification message is used to indicate that the terminal device performs a management operation.
  • the sending module is specifically configured to return a control response message to the control server, where the control response message carries location information of the terminal device, and location information of the terminal device It is used to decide what kind of control operation is performed on the terminal device.
  • Another aspect of the present application provides a system for transmitting a notification message, including: a management device and a terminal - the device, wherein the management device is configured to send a control request message to the terminal device, and receive a control response message returned by the terminal device, and trigger a notification message sending server according to a sending address of the notification message
  • the notification message is sent to the receiving device corresponding to the sending address of the notification message, where the notification message is used to indicate that the terminal device performs a control operation; and the terminal device is configured to receive the control request message sent by the control device. And returning a control response message to the control device.
  • control device is further configured to: when the management control request message cannot be sent to the terminal device, the management device receives a sending address of the notification message sent by a user portal server, And save the sending address of the notification message.
  • the control server after receiving the control response message returned by the terminal device, the control server triggers the notification message sending server to send the notification message to the receiving device corresponding to the sending address of the notification message according to the sending address of the notification message, and further The user can know in time that the terminal device can be controlled and controlled by the receiving device.
  • FIG. 1 is a schematic flowchart of another embodiment of a method for sending a notification message according to an embodiment of the present invention
  • FIG. 2 is a schematic flowchart of another embodiment of a method for sending a notification message according to an embodiment of the present invention
  • Application scenario diagram ;
  • FIG. 4 is a schematic flowchart of another embodiment of a method for sending a notification message according to an embodiment of the present invention
  • FIG. 5 is a schematic structural diagram of an embodiment of a control device according to an embodiment of the present invention
  • FIG. 6 is a schematic structural view of another embodiment of a pipe control device according to an embodiment of the present invention.
  • Figure ⁇ is a schematic structural diagram of an embodiment of a terminal device according to an embodiment of the present invention.
  • FIG. 8 is a schematic structural diagram of another embodiment of a terminal device according to an embodiment of the present invention.
  • FIG. 9 is a schematic structural diagram of an embodiment of a system for sending a notification message according to an embodiment of the present invention. — —
  • FIG. 1 is a schematic flowchart of an embodiment of a method for sending a notification message according to an embodiment of the present invention. As shown in FIG. 1, the method includes:
  • Step 101 The control server sends a control request message to the terminal device.
  • control server is configured to provide a management control function for the terminal device. Specifically, the control server may send a control request message to the terminal device according to the operation of the user, and process the control request message according to the terminal device. As a result, feedback results are provided to the user.
  • the user may be the owner of the terminal device.
  • the terminal device may be any electronic product that can communicate with the control server, including but not limited to: a mobile phone and a computer.
  • Step 102 The control server receives the control response message returned by the terminal device, and according to the sending address of the notification message, the triggering notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message.
  • the notification message is used to indicate that the terminal device is managed.
  • the terminal device after receiving the control request message sent by the control server, the terminal device performs corresponding control processing according to the management control request message, and sets the state to receive the control command, and can perform the control operation according to the control command. After the terminal device finishes processing, the corresponding processing result is reported to the control server. The terminal device performs the corresponding management and control processing according to the management control request message. — — including but not limited to:
  • Method 1 The terminal device acquires a communication record of the terminal device according to the management control request message, for example, a short message record, a call record, or a mail record;
  • Manner 2 The terminal device acquires location information of the terminal device according to the control request message, for example, a navigation track of the terminal device.
  • the sending address of the notification message may be: when the management request message cannot be delivered to the terminal device, setting a sending address of the notification message sent by the control server in the login management interface provided by the user portal server, the sending The address includes: short message number, phone number or email address.
  • the manner in which the control server triggers the notification message sending server to send the notification message to the receiving device corresponding to the sending address of the notification message is also different, for example,
  • the notification message is sent to the server, and the notification message is sent to the receiving device corresponding to the sending address of the notification message, where the notification message is used to notify the user to pass the control server.
  • the implementation of the control operation of the terminal device may be specifically: calling an interface provided by the short message server, and sending a short message to the receiving device corresponding to the short message number according to the short message number, where the short message is used to notify the user Controlling the terminal device by the control server.
  • the sending address of the notification message is a phone number
  • the triggering notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message, where the notification message is used to notify the user to pass the
  • the implementation manner of the control server performing the control operation on the terminal device may be specifically: calling an interface provided by the telephone server, and making a call according to the phone number to the receiving device corresponding to the phone number, where the phone is used to notify the user to pass The control server to the terminal _ _ The device is in control.
  • the sending address of the notification message is an email address
  • the triggering notification message sending server sends the notification message to the receiving device corresponding to the sending address of the notification message, where the notification message is used to notify the user to pass
  • the implementation manner of the control server performing the control operation on the terminal device may be specifically: calling an interface provided by the email server, and sending an email according to the email address to the receiving device corresponding to the email address, the electronic The mail is used to notify the user to perform the control operation on the terminal device through the control server.
  • the receiving device may be any electronic product having a communication function, including but not limited to: a mobile phone, a computer, and the like.
  • the notification message sending server is configured to send a notification message to the receiving device that receives the notification message set by the user, for example, after the user's mobile phone is forgotten at home or lost, the user
  • the colleague's mobile phone or the user's second mobile phone can be set as the receiving device that receives the notification message, and the control server immediately sends the control request message to the user's mobile phone or user set by the user after the control request is forgotten or lost.
  • the second phone sends a notification message.
  • the notification message sending server includes but is not limited to: a short message server, a telephone server, an email server, and the like.
  • the control server after receiving the control response message returned by the terminal device, the control server triggers the notification message sending server to send the notification message to the receiving device corresponding to the sending address of the notification message according to the sending address of the notification message, and further The user can know in time that the terminal device can be controlled and controlled by the receiving device.
  • FIG. 2 is a schematic flowchart of another embodiment of a method for sending a notification message according to an embodiment of the present invention. As shown in FIG. 2, the method includes:
  • Step 201 The terminal device receives a control request message sent by the control server.
  • the control server is configured to provide a management control function for the terminal device. Specifically, the control server may send a control request message to the terminal device according to the operation of the user, and according to the control request message returned by the terminal device. The result of the processing provides feedback to the user.
  • the terminal device may be any electronic product that can communicate with the control server, including but not limited to: a mobile phone and a computer.
  • Step 202 The terminal device returns a control response message to the control server, so that the control server triggers the notification message sending server to send the notification message to the sending address of the notification message according to the sending address of the notification message.
  • the receiving device is configured to notify the user to perform a control operation on the terminal device by using the control server.
  • the terminal device after receiving the control request message sent by the control server, the terminal device performs corresponding control processing according to the management control request message, and sets the state to receive the control command, and can perform the control operation according to the control command. After the terminal device finishes processing, the corresponding processing result is reported to the control server.
  • the manner in which the terminal device performs the corresponding control processing according to the management control request message includes but is not limited to:
  • Method 1 The terminal device acquires a communication record of the terminal device according to the management control request message, for example, a short message record, a call record, or a mail record;
  • Manner 2 The terminal device acquires location information of the terminal device according to the control request message, for example, a navigation track of the terminal device.
  • the sending address of the notification message may be a sending address of the notification message sent by the control server, which is set in the login management interface provided by the user portal server when the management request message cannot be delivered to the terminal device,
  • the sending address includes: short message number, phone number or email address.
  • the terminal device returns a control response message to the control server, so that the control
  • the server sends a notification message to the receiving device corresponding to the sending address of the notification message according to the sending address of the notification message, so that the user can know and control the terminal device through the receiving device in time. operating.
  • FIG. 3 is an application scenario diagram of an embodiment of the present invention.
  • a user portal server provides a user management interface to a dialogue with a user, and a user portal server establishes a communication connection with a control server through a communication network, and the control server and the push server communicate.
  • the network establishes a communication connection with the terminal device.
  • the type of the communication network includes, but is not limited to, a Genera l Packet Radio GPRS (GPRS) or a universal mobile communication system (Universa l Mobi le Telecommunica t Ions tem, UMTS, UMTS or Enhanced Data Rate for GSM Evoluting (EDEG).
  • FIG. 4 is a schematic diagram of another process for implementing the present invention in the application scenario shown in FIG. 3. As shown in FIG. 4, the method includes:
  • Step 301 The user portal server sends a control request message to the control server.
  • the user portal server may send a control request message to the control server under the trigger of the outside world.
  • the user for example, the owner of the terminal device finds that the terminal device is lost or forgotten, the user portal may be accessed through the user portal.
  • the user management interface provided by the server triggers the user portal server to send a control request message to the control server.
  • Step 302 The control server forwards the control request message to the terminal device. If the control request message cannot be sent to the terminal device, the control server caches the control request message in the push server.
  • the push server may Establishing a communication connection with the terminal device for actively pushing the management control request message to the terminal device. If the communication connection between the push server and the terminal device is not established, the push server may repeatedly try to establish a communication connection with the terminal device according to the set time.
  • the situation that the management control request message cannot be sent to the terminal device includes multiple manners, for example, when the terminal device is not powered on or is not in the service area, the management control request message cannot be sent to the —
  • the control server may cache the control request message in the push server, and the push server monitors whether the terminal device is powered on or in the service area, and if the terminal device is powered on or enters the service area, the push server establishes communication with the terminal device. Connect and actively push the management request message to the terminal device.
  • Step 303 The control server returns, to the user portal server, a response message that the management control request message is not sent to the terminal device.
  • Step 304 The user portal server sets a sending address for receiving the notification message.
  • the user portal server may pop up a dialog box to the user, where the dialog box may be a user management interface, prompting the user.
  • the sending address of the notification message is set in the user portal server through this dialog box.
  • the user logs in to the user management interface through the login account and the login password held in advance, and sets the sending address of the notification message according to the setting mode provided by the user management interface.
  • the user management interface can also provide the sending manner of the notification message.
  • the sending address of the notification message is the phone number: 13987654321, and the notification message is sent as: SMS sending.
  • SMS sending By setting the sending mode of the notification message when setting the sending address of the notification message, the sending manner of the notification message can be accurately provided to meet the specific needs of the user.
  • the sending address of the notification message includes but is not limited to: a short message number, a phone number, an email address, and the like.
  • step 304 and other steps is not limited, and may be preset before the process, or may be set in the process.
  • Step 305 The user portal server sends the sending address of the notification message to the control server for saving.
  • Step 306 The pushing server sends the control request message to the terminal device.
  • the push server when the communication channel of the push server and the terminal device is established, for example, when —
  • the push server When the end device is powered on or enters the service area, the push server establishes a communication channel with the terminal device, and the push server sends a control request message to the terminal device through the communication channel.
  • Step 307 The terminal device performs corresponding processing according to the management control request message.
  • the terminal device performs corresponding processing according to the management control request message, waits for receiving the control command sent by the control server, and further performs a management and control operation according to the management control instruction.
  • the manner in which the terminal device performs corresponding processing according to the management control request message includes, but is not limited to: mode 1.
  • the terminal device acquires a communication record of the terminal device according to the management control request message, for example, a short message record, a call record, or a mail record;
  • Manner 2 The terminal device acquires location information of the terminal device according to the control request message, for example, a navigation track of the terminal device.
  • the manner in which the terminal device performs the corresponding processing according to the management control request message may be determined by the control server and the terminal device.
  • the embodiment of the present invention is not limited herein.
  • Step 308 The terminal device returns a control response message to the control server.
  • the control response message may carry the location information of the terminal device, for example, the navigation track of the terminal device, and further, the control record of the terminal device is also carried in the control response message, for example, a short message record, a call record, or a mail record. Wait.
  • the location information and the communication record are used to control the server to display to the user through the user portal server, so that the user determines whether to perform the control operation on the terminal device according to the location information and the communication record.
  • Step 309 The control server sends a notification message to the receiving device corresponding to the sending address of the notification message according to the sending address of the notification message.
  • the control server learns that the terminal device is in a state that can be controlled, and triggers the notification message sending server to send the notification message to the notification message.
  • the receiving device corresponding to the sending address.
  • the notification message is used to indicate that the terminal device is controlled.
  • the content of the notification message may be: Dear user, the terminal device that performs the management control request at 9:00 in the morning feedback information at 1 pm. Please use your account to log in to the control website to view and handle the terminal device.
  • the manner in which the notification message is sent to the receiving device corresponding to the sending address of the notification message is also different, for example:
  • the sending address of the notification message is a short message number
  • the notification message is sent to the receiving device corresponding to the sending address of the notification message, which may be: calling an interface provided by the short message server, according to the short message.
  • the number sends a short message to the receiving device corresponding to the short message number.
  • the short message server provides a Remote Method Invoca t ion (RMI) or a Simp le Obj ec t Acces s Pro toco l (SOAP) interface for the control server to invoke, and the control server targets the short message.
  • RMI Remote Method Invoca t ion
  • SOAP Simp le Obj ec t Acces s Pro toco l
  • the control server sends the short message number and the short message content to the short message server by calling the IP address and port, and the short message server sends the short message content according to the short message number.
  • the content of the short message can be: Dear user, the terminal device that you have made the control request at a certain time feedbacks the certain information at a certain time. Please log in to perform related operations in time.
  • Manner 2 When the sending address of the notification message is a phone number, the notification message is sent to the receiving device corresponding to the sending address of the notification message, which may be: calling an interface provided by the phone server, according to the phone number The receiving device corresponding to the phone number makes a call.
  • the phone reminds the server to provide an RMI or Soap interface for the control server to invoke, and the control server initiates a call for the RMI or Soap IP address and port provided by the phone alert server, and the control server calls the IP address and the port to call the phone number and the phone content.
  • Sent to the phone server, phone The server sends the phone content to the receiving device corresponding to the phone number based on the phone number.
  • the phone content may be the same voice as the short message content.
  • the sending address of the notification message is an email address
  • the notification message is sent to the receiving device corresponding to the sending address of the notification message, which may be: calling an interface provided by the email server, according to the electronic
  • the email address sends an email to the receiving device corresponding to the email address.
  • the email reminding server provides an RMI or Soap interface for the control server to invoke, and the control server initiates a call for the IP address and port of the RMI or Soap provided by the email reminding server, and the control server calls the email address and the email by calling the IP address and port.
  • the content is sent to the mail server, and the mail server sends the mail content to the receiving device corresponding to the email address according to the email address.
  • the email content may be the same text file as the short message content, or may be the same voice file as the phone content.
  • the method 3 notifies the user to perform the control operation on the terminal device by means of the email reminder.
  • the user cannot check the mail in time, the user cannot perform the control operation on the terminal device in time, and the method 1 and 2 Compared with the third method, the first mode and the second mode notify the user to perform the control operation on the terminal device by using a short message or a telephone, and can notify the user to perform the control operation on the terminal device in a timely manner.
  • Step 310 If the terminal device needs to be controlled, the user portal server sends a control command to the control server.
  • the user determines, according to the information displayed by the user portal server, what operation is performed on the terminal device, where the information includes location information of the terminal device. For example, if the location information of the terminal device displayed by the user portal server indicates that the terminal device is forgotten in the user's home, the user may not perform the control operation on the terminal device, or transfer the call of the terminal device; If the location information of the terminal device displayed by the user portal server indicates that the terminal device is lost, the user may back up data on the terminal device to prevent data loss, or delete data on the terminal device to prevent data leakage, or The terminal device is locked and a prompt message is sent to preserve the terminal device as much as possible.
  • the user when the user knows that the terminal device can be controlled and controlled, the user sends a control command to the control server through the user portal server, so as to perform the control operation on the terminal device according to the control command.
  • the manner of performing control operations on the terminal device includes but is not limited to: backing up data on the terminal to prevent data loss, or deleting data on the terminal to prevent data leakage, or locking the device and sending a prompt message, thereby The security of the terminal device.
  • Step 311 The control server forwards the control command to the terminal device.
  • Step 312 The terminal device performs a corresponding management and control operation according to the management control instruction.
  • the control server after receiving the control response message returned by the terminal device, the control server sends a notification message to the receiving device corresponding to the sending address of the notification message according to the sending address of the notification message, so that the user can receive the receiving device from the receiving device.
  • the information about the control operation of the terminal device can be obtained in time, and the terminal device can be controlled and operated in time to preserve the terminal device.
  • FIG. 5 is a schematic structural diagram of an embodiment of a control device according to an embodiment of the present invention.
  • the control device 50 includes a management request sending module 501, a receiving module 502, and a triggering module 503.
  • the control request sending module 501 is configured to send a control request message to the terminal device
  • the receiving module 502 is configured to receive a control response message returned by the terminal device.
  • the triggering module 503 is configured to trigger a notification message sending server according to the sending address of the notification message.
  • the notification message is sent to the receiving device corresponding to the sending address of the notification message, and the notification message is used to indicate that the terminal device performs a management operation.
  • the control device after receiving the control response message returned by the terminal device, the control device triggers the notification message sending server to send the notification message to the receiving device corresponding to the sending address of the notification message according to the sending address of the notification message, thereby making the user
  • the receiving device can be informed in time to perform the control operation on the terminal device.
  • the receiving module 502 is further configured to: when the management control request message cannot be sent to the terminal device, receive a sending address of the notification message sent by the user portal server, and save the location The sending address of the notification message.
  • the triggering module 503 may be specifically configured to invoke an interface provided by the short message server, and send a short message according to the short message number to the receiving device corresponding to the short message number, where the short message is used to notify the user. Controlling the terminal device through the control server; or
  • the triggering module 503 may be specifically configured to invoke an interface provided by the phone server, and make a call according to the phone number to the receiving device corresponding to the phone number, where the phone is used to notify the user to control the server to the terminal.
  • the device is in control operation; or
  • the triggering module 503 may be specifically configured to invoke an interface provided by the email server, and send an email according to the email address to the receiving device corresponding to the email address, where the email is used for The user is notified to perform the control operation on the terminal device by using the control server.
  • the receiving module 502 may be specifically configured to receive a control response message returned by the terminal device, where the control response message carries location information of the terminal device, where location information of the terminal device is used to determine to perform the terminal device What kind of control operation.
  • FIG. 6 is a schematic structural diagram of another embodiment of a control device according to an embodiment of the present invention, as shown in FIG.
  • the control device comprises at least one processor 601, at least one network interface 604, a memory 605, at least one communication bus 602 and a user interface 603.
  • the communication bus 602 is for implementing connection communication between the above components; the user interface 603 is for implementing interaction with a user.
  • the processor 601 is configured to execute an executable module, such as a computer program, stored in the memory 605.
  • the memory 605 may include a high speed random access memory (RAM: Random Access Memory) and may also include a non-volatile memory (e.g., a volatile memory) such as at least one disk memory.
  • the communication connection between the system gateway and at least one other network element may be implemented by at least one network interface 604 (which may be wired or wireless), such as the Internet, a wide area network, a local area network, a metropolitan area network, or the like.
  • the memory 605 stores program instructions, which may be executed by the processor 601, where the program instructions include a management request sending module 6051, a receiving module 6052, and a triggering module 6053, wherein the specific implementation of the request sending module 6051 Referring to the request sending module 501 disclosed in FIG. 5, the specific implementation of the receiving module 6052 is shown in the receiving module 502 disclosed in FIG. 5. The specific implementation of the triggering module 6053 is shown in the triggering module 503 disclosed in FIG.
  • FIG. 7 is a schematic structural diagram of an embodiment of a terminal device according to an embodiment of the present invention. As shown in FIG. 7, the terminal device 70 includes a receiving module 701 and a sending module 702.
  • the receiving module 701 is configured to receive a control request message sent by the control server.
  • the sending module 702 is configured to return a control response message to the control server, so that the control server triggers the notification message sending server to send the notification message to the receiving corresponding to the sending address of the notification message according to the sending address of the notification message.
  • the device, the notification message is used to indicate that the terminal device is in a control operation.
  • the terminal device returns a control response message to the control server, so that the control server triggers the notification message sending server to send the notification message according to the sending address of the notification message.
  • the receiving device corresponding to the sending address of the notification message, so that the user can know in time through the receiving device that the terminal device can be controlled and operated.
  • the sending module 702 is specifically configured to return a control response message to the control server, where the control response message carries the location information of the terminal device, where the location information of the terminal device is used to determine what to perform on the terminal device.
  • the control response message carries the location information of the terminal device, where the location information of the terminal device is used to determine what to perform on the terminal device.
  • FIG. 8 is a schematic structural diagram of an embodiment of a terminal device according to an embodiment of the present invention.
  • the terminal device includes at least one processor 801, at least one network interface 804, a memory 805, at least one communication bus 802, and a user interface. 803.
  • the communication bus 802 is for implementing connection communication between the above components; the user interface 803 is for implementing interaction with a user.
  • the processor 801 is configured to execute an executable module, such as a computer program, stored in the memory 805.
  • the memory 805 may include a random access memory (RAM), and may also include a non-volatile memory, such as at least one disk memory.
  • the communication connection between the system gateway and at least one other network element may be implemented by at least one network interface 804 (which may be wired or wireless), and may use an Internet, a wide area network, a local area network, a metropolitan area network, or the like.
  • the memory 805 stores program instructions, which can be executed by the processor 801.
  • the program instructions include a receiving module 8051 and a sending module 8052.
  • the specific implementation of the receiving module 8051 is as shown in FIG.
  • FIG. 9 is a schematic structural diagram of an embodiment of a system for sending a notification message according to an embodiment of the present invention.
  • the system for transmitting a notification message includes a management device 901 and a terminal device 902.
  • the control device 901 is configured to send a control request message to the terminal device 902, and receive the control response message returned by the terminal device 902, and trigger a notification message according to the sending address of the notification message. And sending, by the server, the notification message to the receiving device corresponding to the sending address of the notification message, where the notification message is used to indicate that the terminal device 902 performs a control operation;
  • the terminal device 902 is configured to receive a control request message sent by the control device 901, and return a control response message to the control device 901.
  • the control device sends a control request message to the terminal device
  • the terminal device receives the control request message sent by the control device, and returns a control response message to the control device
  • the control device triggers the notification message sending server according to the sending address of the notification message.
  • the notification message is sent to the receiving device corresponding to the sending address of the notification message, so that the user can know in time that the terminal device can be controlled and controlled by the receiving device.
  • the control device 901 is further configured to: when the management request message cannot be delivered to the terminal device 902, the management device 901 receives the sending address of the notification message sent by the user portal server, and saves the sending address of the notification message.
  • the disclosed systems, devices, and methods may be implemented in other ways.
  • the device embodiments described above are merely illustrative, examples.
  • the division of the modules or units is only a logical function division. In actual implementation, there may be another division manner.
  • multiple units or modules may be combined or integrated into another system, or some features may be Ignore, or not execute.
  • the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device, module or unit, or an electrical, mechanical or other form of connection.
  • modules or units described as separate components may or may not be physically separated, and the components displayed as modules or units may or may not be physical modules or units, ie may be located in one place, or may be distributed to On multiple network modules or units. Some or all of the modules or units may be selected according to actual needs to achieve the objectives of the embodiments of the present invention.
  • each functional module or unit in each embodiment of the present invention may be integrated into one processing module or unit, or each module or unit may exist physically separately, or two or more modules or units may be integrated in In a module or unit.
  • the above integrated modules or units can be implemented in the form of hardware or in the form of software functional units.
  • the integrated modules or units if implemented in the form of software functional modules or units and sold or used as separate products, may be stored in a computer readable storage medium.
  • the technical solution of the present invention contributes in essence or to the prior art, or all or part of the technical solution may be embodied in the form of a software product stored in a storage medium.
  • a number of instructions are included to cause a computer device (which may be a personal computer, server, or network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present invention.
  • the foregoing storage medium includes: a USB flash drive, a removable hard disk, a read-only memory (ROM), a random access memory (RAM, Random Acces s Memory), a magnetic disk, or an optical disk, and the like, which can store program codes. medium.

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Abstract

本发明实施例提供一种发送通知消息的方法、系统、管控装置和终端设备，控制服务器接收到终端设备返回的管控响应消息后，根据通知消息的发送地址，触发通知消息发送服务器将通知消息发送到通知消息的发送地址对应的接收设备，进而使得用户能及时的通过该接收设备获知能对该终端设备进行管控操作。

Description

发送通知消息的方法、 系统、 管控装置和终端设备
技术领域
本发明涉及通信技术领域， 尤其涉及一种发送通知消息的方法、 系统、 管 控装置和终端设备。 背景技术
随着通信技术的发展， 用户可以利用远程操控平台， 例如， 控制服务器， 对 终端设备，例如， 手机， 进行灵活化的管控操作， 例如， 通过远程操控平台远程 对终端设备进行上锁，远程销毁终端设备上的数据或远程对终端设备的呼叫或者 短信进行转移设置等，通过对终端设备进行灵活化的管控操作，为用户使用终端 设备提供了便利， 当终端设备遗忘在其它地方或遗失时，可以通过远程操控平台 对终端设备进行定位，并根据终端设备的位置信息对终端设备进行灵活化的管控 操作， 例如， 若用户将终端设备遗忘在家里， 用户可以通过远程操控平台把该终 端设备的被呼叫电话或短信转移到用户设置其它的接收设备上，以避免用户错过 相应的被呼叫电话或短信；若终端设备遗失，用户可以通过远程操控平台对该终 端设备上的信息进行远程备份并删除该终端设备上的信息，以避免个人信息泄露。
在用户通过控制服务器对终端设备进行灵活化的管控操作之前，需要通过控 制服务器向终端设备发送管控请求消息，用户才能通过控制服务器对终端设备进 行管控操作，若控制服务器发送的管控请求消息无法送达终端设备时， 例如， 遗 要一直在用户门户服务器提供的登录管理界面 User Por ta l前等待控制服务器发 送的管控请求消息送达到终端设备，进而便于及时对终端设备进行管控操作。 但 是， 目前当控制服务器发送的管控请求消息在送达到终端设备后，控制服务器不 能主动通知用户对该终端设备进行管控操作。 发明内容
鉴于此， 本申请的多个方面提供发送通知消息的方法、 系统、 管控装置和终 端设备，解决了控制服务器发送的管控指令在送达到终端设备后， 控制服务器不 能主动通知用户对该终端设备进行管控操作的问题。
本申请的一方面，提供一种发送通知消息的方法， 包括： 控制服务器向终端 设备发送管控请求消息；所述控制服务器接收所述终端设备返回的管控响应消息 , 根据通知消息的发送地址，触发通知消息发送服务器将所述通知消息发送到所述 通知消息的发送地址对应的接收设备，所述通知消息用于指示对所述终端设备进 行管控操作。
在第一种可能的实现方式中，在所述控制服务器向终端设备发送管控请求消 息之后， 所述方法还包括： 当所述管控请求消息不能送达到所述终端设备时， 所 述控制服务器接收用户门户服务器发送的所述通知消息的发送地址，并保存所述 通知消息的发送地址。
结合第一种可能的实现方式，在第二种可能的实现方式中，所述通知消息的 发送地址为短消息号码时，则所述触发通知消息发送良务器将所述通知消息发送 到所述通知消息的发送地址对应的接收设备，所述通知消息用于通知用户通过所 述控制服务器对所述终端设备进行管控操作，包括： 调用短消息服务器提供的接 口，根据所述短消息号码向所述短消息号码对应的接收设备发送短消息，所述短 消息用于通知用户通过所述控制服务器对所述终端设备进行管控操作；或 — — 所述通知消息的发送地址为电话号码时，则所述触发通知消息发送服务器将 所述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消息用 于通知用户通过所述控制服务器对所述终端设备进行管控操作，包括： 调用电话 服务器提供的接口，根据所述电话号码向所述电话号码对应的接收设备拨打电话, 所述电话用于通知用户通过所述控制服务器对所述终端设备进行管控操作；或
所述通知消息的发送地址为电子邮箱地址时，则所述触发通知消息发送服务 器将所述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消 息用于通知用户通过所述控制服务器对所述终端设备进行管控操作，包括： 调用 电子邮箱服务器提供的接口，根据所述电子邮箱地址向所述电子邮箱地址对应的 接收设备发送电子邮件，所述电子邮件用于通知用户通过所述控制服务器对所述 终端设备进行管控操作。
本申请的另一方面， 提供一种发送通知消息的方法， 包括： 终端设备接收控 制服务器发送的管控请求消息；所述终端设备向所述控制服务器返回管控响应消 息，以使得所述控制服务器根据通知消息的发送地址， 触发通知消息发送服务器 将所述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消息 用于指示对所述终端设备进行管控操作。
在第一种可能的实现方式中，所述管控响应消息中携带有所述终端设备的位 置信息， 所述终端设备的位置信息用于决定对所述终端设备进行何种管控操作。
本申请的另一方面， 提供一种管控装置， 包括： 管控请求发送模块， 用于向 终端设备发送管控请求消息；接收模块，用于接收所述终端设备返回的管控响应 消息；触发模块， 用于根据通知消息的发送地址， 触发通知消息发送服务器将所 述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消息用于 指示对所述终端设备进行管控操作。 — — 在第一种可能的实现方式中，所述接收模块还用于当所述管控请求消息不能 送达到所述终端设备时， 接收用户门户服务器发送的所述通知消息的发送地址， 并保存所述通知消息的发送地址。
结合第一种可能的实现方式，在第二种可能的实现方式中，所述通知消息的 发送地址为短消息号码时，所述触发模块具体用于调用短消息服务器提供的接口， 根据所述短消息号码向所述短消息号码对应的接收设备发送短消息，所述短消息 用于通知用户通过控制服务器对所述终端设备进行管控操作；或
所述通知消息的发送地址为电话号码时，所述触发模块具体用于调用电话服 务器提供的接口， 根据所述电话号码向所述电话号码对应的接收设备拨打电话， 所述电话用于通知用户通过控制服务器对所述终端设备进行管控操作；或
所述通知消息的发送地址为电子邮箱地址时，所述触发模块具体用于调用电 子邮箱服务器提供的接口，根据所述电子邮箱地址向所述电子邮箱地址对应的接 收设备发送电子邮件，所述电子邮件用于通知用户通过控制服务器对所述终端设 备进行管控操作。
本申请的另一方面， 提供一种终端设备， 包括： 接收模块， 用于接收控制服 务器发送的管控请求消息;发送模块，用于向所述控制服务器返回管控响应消息， 以使得所述控制服务器根据通知消息的发送地址，触发通知消息发送服务器将所 述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消息用于 指示对所述终端设备进行管控操作。
在第一种可能的实现方式中，所述发送模块具体用于向所述控制服务器返回 管控响应消息，所述管控响应消息中携带有所述终端设备的位置信息， 所述终端 设备的位置信息用于决定对所述终端设备进行何种管控操作。
本申请的另一方面， 提供一种发送通知消息的系统， 包括： 管控装置和终端 — — 设备，其中， 所述管控装置，用于向所述终端设备发送管控请求消息，以及接收到 所述终端设备返回的管控响应消息，并根据通知消息的发送地址触发通知消息发 送服务器将所述通知消息发送到所述通知消息的发送地址对应的接收设备,所述 通知消息用于指示对所述终端设备进行管控操作；所述终端设备， 用于接收所述 管控装置发送的管控请求消息，以及向所述管控装置返回管控响应消息。
在第一种可能的实现方式中，所述管控装置还用于当所述管控请求消息不能 送达到所述终端设备时，所述管控装置接收用户门户服务器发送的所述通知消息 的发送地址，并保存所述通知消息的发送地址。
在本发明实施例中，控制服务器接收到终端设备返回的管控响应消息后，根 据通知消息的发送地址，触发通知消息发送良务器将通知消息发送到通知消息的 发送地址对应的接收设备，进而使得用户能及时的通过该接收设备获知能对该终 端设备进行管控操作。 附图说明
图 1为本发明实施例发送通知消息的方法的一个实施例的流程示意图； 图 2为本发明实施例发送通知消息的方法的另一个实施例的流程示意图； 图 3为本发明实施例的一个应用场景图；
图 4为本发明实施例发送通知消息的方法的另一个实施例的流程示意图； 图 5为本发明实施例管控装置的一个实施例的结构示意图；
图 6为本发明实施例管控装置的另一个实施例的结构示意图；
图 Ί为本发明实施例终端设备的一个实施例的结构示意图；
图 8为本发明实施例终端设备的另一个实施例的结构示意图；
图 9为本发明实施例发送通知消息的系统的一个实施例的结构示意图。 — —
具体实施方式
为使本发明实施例的目的、技术方案和优点更加清楚，下面将结合本发明实 施例中的附图， 对本发明实施例中的技术方案进行清楚、 完整地描述， 显然， 所 描述的实施例是本发明一部分实施例， 而不是全部的实施例。基于本发明中的实 施例，本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其他实施 例， 都属于本发明保护的范围。
图 1为本发明实施例发送通知消息的方法的一个实施例的流程示意图，如图 1所示， 该方法包括：
步骤 101、 控制服务器向终端设备发送管控请求消息；
在本发明实施例中，控制服务器用于为终端设备提供管理控制功能，具体的， 控制服务器可以根据用户的操作，向终端设备发送管控请求消息，并根据终端设 备返回的对管控请求消息的处理结果，向用户提供反馈结果。在本发明实施例中， 用户可以是终端设备的所有者。
还需要说明的是，在本发明实施例中，终端设备可以是任何一种可与控制服 务器进行通信的电子产品， 包括但不限于：手机和电脑等。
步骤 102、 所述控制服务器接收所述终端设备返回的管控响应消息， 根据通 知消息的发送地址，触发通知消息发送服务器将所述通知消息发送到所述通知消 息的发送地址对应的接收设备，所述通知消息用于指示对所述终端设备进行管控 操作。
在本发明实施例中，终端设备接收到控制服务器发送的管控请求消息后，根 据该管控请求消息执行相应的管控处理，将其设置为可以接收管控指令，并能根 据管控指令进行管控操作的状态，该终端设备处理完毕后将相应的处理结果上报 给该控制服务器。其中，终端设备根据该管控请求消息执行相应的管控处理的方 — — 式包括但不限于：
方式一、 终端设备根据管控请求消息获取该终端设备的通信记录， 例如， 短 信记录、 通话记录或者邮件记录等；
方式二、 终端设备根据管控请求消息获取该终端设备的位置信息， 例如， 该 终端设备的导航轨迹。
在本发明实施例中，通知消息的发送地址可以是当管控请求消息不能送达到 终端设备时，在用户门户服务器提供的登录管理界面设置接收该控制服务器发送 的通知消息的发送地址，所述发送地址包括:短消息号码、电话号码或电子邮箱地 址等。
需要说明的是， 在本发明实施例中，根据通知消息的发送地址的不同， 控制 服务器触发通知消息发送服务器将通知消息发送到通知消息的发送地址对应的 接收设备的方式也不同， 例如，
当通知消息的发送地址为短消息号码时，则触发通知消息发送月良务器将通知 消息发送到通知消息的发送地址对应的接收设备，所述通知消息用于通知用户通 过所述控制服务器对所述终端设备进行管控操作的实现方式可以具体为：调用短 消息服务器提供的接口，根据所述短消息号码向所述短消息号码对应的接收设备 发送短消息，所述短消息用于通知用户通过所述控制服务器对所述终端设备进行 管控操作。
此外， 当通知消息的发送地址为电话号码时，则所述触发通知消息发送服务 器将所述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消 息用于通知用户通过所述控制服务器对所述终端设备进行管控操作的实现方式 可以具体为：调用电话服务器提供的接口， 根据所述电话号码向所述电话号码对 应的接收设备拨打电话，所述电话用于通知用户通过所述控制服务器对所述终端 _ _ 设备进行管控操作。
此外， 当通知消息的发送地址为电子邮箱地址时，则所述触发通知消息发送 服务器将所述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通 知消息用于通知用户通过所述控制服务器对所述终端设备进行管控操作的实现 方式可以具体为：调用电子邮箱服务器提供的接口， 根据所述电子邮箱地址向所 述电子邮箱地址对应的接收设备发送电子邮件，所述电子邮件用于通知用户通过 所述控制服务器对所述终端设备进行管控操作。
还需要说明的是，在本发明实施例中，接收设备可以是任何一种具有通信功 能的电子产品， 包括但不限于：手机和电脑等。
此外， 还需要说明的是， 在本发明实施例中， 通知消息发送服务器用于向用 户的设定的接收通知消息的接收设备发送通知消息，例如，用户的手机遗忘在家 后或遗失后，用户可以设定同事的手机或者用户的第二个手机作为接收通知消息 的接收设备,控制服务器在将管控请求消息发送到用户遗忘或者遗失的手机上后 , 立即向用户设定的同事的手机或者用户的第二个手机发送通知消息。
其中， 该通知消息发送服务器包括但不限于： 短消息服务器、 电话服务器和 电子邮箱服务器等。
在本发明实施例中，控制服务器接收到终端设备返回的管控响应消息后，根 据通知消息的发送地址，触发通知消息发送良务器将通知消息发送到通知消息的 发送地址对应的接收设备，进而使得用户能及时的通过该接收设备获知能对该终 端设备进行管控操作。
图 2为本发明实施例发送通知消息的方法的另一个实施例的流程示意图，如 图 2所示， 该方法包括：
步骤 201、 终端设备接收控制服务器发送的管控请求消息； _ _ 在本发明实施例中，控制服务器用于为终端设备提供管理控制功能，具体的， 控制服务器可以根据用户的操作，向终端设备发送管控请求消息，并根据终端设 备返回的对管控请求消息的处理结果， 向用户提供反馈结果。
此外，在本发明实施例中，终端设备可以是任何一种可与控制服务器进行通 信的电子产品， 包括但不限于：手机和电脑等。
步骤 202、 所述终端设备向所述控制服务器返回管控响应消息，以使得所述 控制服务器根据通知消息的发送地址，触发通知消息发送服务器将所述通知消息 发送到所述通知消息的发送地址对应的接收设备，所述通知消息用于通知用户通 过所述控制服务器对所述终端设备进行管控操作。
在本发明实施例中，终端设备接收到控制服务器发送的管控请求消息后，根 据该管控请求消息执行相应的管控处理，将其设置为可以接收管控指令，并能根 据管控指令进行管控操作的状态，该终端设备处理完毕后将相应的处理结果上报 给该控制服务器。其中，终端设备根据该管控请求消息执行相应的管控处理的方 式包括但不限于：
方式一、 终端设备根据管控请求消息获取该终端设备的通信记录， 例如， 短 信记录、 通话记录或者邮件记录等；
方式二、 终端设备根据管控请求消息获取该终端设备的位置信息， 例如， 该 终端设备的导航轨迹。
在本发明实施例中，通知消息的发送地址可以是当管控请求消息不能送达到 终端设备时，在用户门户服务器提供的登录管理界面设置的接收该控制服务器发 送的通知消息的发送地址，所述发送地址包括：短消息号码、电话号码或电子邮箱 地址等。
在本发明实施例中， 终端设备向控制服务器返回管控响应消息，以使得控制 — — 服务器根据通知消息的发送地址，触发通知消息发送服务器将所述通知消息发送 到通知消息的发送地址对应的接收设备,进而使得用户能及时的通过该接收设备 获知能对该终端设备进行管控操作。
图 3为本发明实施例的一个应用场景图，在图 3中，用户门户服务器提供用 户管理界面与用户进行对话，用户门户服务器通过通信网与控制服务器建立通信 连接，控制服务器和推送服务器通过通信网与终端设备建立通信连接，在本发明 实施例中， 通信网的类型包括但不限于： 通用分组无线服务（Genera l Packet Radio Serv ice, GPRS) 或 通 用 移 动 通 信 系 统 (Universa l Mobi le Telecommunica t ions Sys tem, UMTS) , UMTS或提高数据速率的 GSM演进（Enhanced Data rate for GSM Evolut ion, EDEG)等。 图 4为在图 3所示的应用场景下， 实 现本发明的另一个流程示意图， 如图 4所示，该方法包括：
步骤 301、 用户门户服务器向控制服务器发送管控请求消息；
在本发明实施例中，用户门户服务器可以是在外界的触发下，向控制服务器 发送管控请求消息，例如， 当用户，例如终端设备的所有者，发现终端设备遗失或 遗忘后，可以通过用户门户服务器提供的用户管理界面触发用户门户服务器向控 制服务器发送管控请求消息。
步骤 302、 控制服务器将该管控请求消息转发给终端设备，若该管控请求消 息不能发送到该终端设备，控制服务器将该管控请求消息緩存在推送服务器中； 在本发明实施例中，推送服务器可以和终端设备建立通信连接，用于向终端 设备主动推送管控请求消息，若推送服务器和终端设备的通信连接未能建立， 则 推送服务器可以按照设定的时间反复的尝试和终端设备建立通信连接。
在本发明实施例中，管控请求消息不能发送到该终端设备的情形包括多种方 式， 例如， 当终端设备未开机或者不在服务区时， 该管控请求消息不能发送到该 — — 终端设备，控制服务器可以将该管控请求消息緩存在推送服务器中， 推送服务器 时刻监视终端设备是否开机或是否在服务区，若终端设备开机或在进入服务区， 推送服务器和终端设备建立通信连接，并将管控请求消息主动推送到该终端设备。
步骤 303、控制服务器向用户门户服务器返回该管控请求消息未送达到该终 端设备的响应消息；
步骤 304、 用户门户服务器设置接收通知消息的发送地址；
在本发明实施例中，用户门户服务器可以在接收到控制服务器返回该管控请 求消息未送达到该终端设备的响应消息后， 向用户弹出一个对话框，该对话框可 以是用户管理界面，提示用户通过该对话框在用户门户服务器中设置接收通知消 息的发送地址。
具体的， 用户通过预先持有的登录账号和登录密码登录用户管理界面，根据 该用户管理界面提供设置方式设置通知消息的发送地址，此外， 用户管理界面还 可以提供通知消息的发送方式。
例如， 通知消息的发送地址为电话号码： 13987654321，通知消息的发送方式 为： 短信发送。 通过在设置通知消息的发送地址时， 同时设定该通知消息的发送 方式， 可以精确的提供通知消息的发送方式， 满足用户的特定需求。
此外， 还需要说明的是， 通知消息的发送地址包括但不限于： 短消息号码、 电话号码和电子邮箱地址等。
还需要说明的是， 在本发明实施例中， 步骤 304与其他步骤的顺序不限定， 可以是流程之前预先设置， 也可以在流程中设置。
步骤 305、用户门户服务器将该通知消息的发送地址发送到控制服务器保存; 步骤 306、 推送服务器将管控请求消息发送给终端设备；
在本发明实施例中， 推送服务器和终端设备的通信通道建立时， 例如， 当终 — — 端设备开机或者进入服务区时，推送服务器建立和终端设备间的通信通道,推送 服务器通过该通信通道将管控请求消息发送给终端设备。
步骤 307、 终端设备根据该管控请求消息进行相应的处理；
在本发明实施例中， 终端设备根据管控请求消息进行相应的处理，等待接收 控制服务器发送的管控指令， 进一步根据该管控指令进行管控操作。
其中， 终端设备根据该管控请求消息进行相应的处理的方式包括但不限于： 方式一、 终端设备根据管控请求消息获取该终端设备的通信记录， 例如， 短信记 录、 通话记录或者邮件记录等；
方式二、 终端设备根据管控请求消息获取该终端设备的位置信息， 例如， 该 终端设备的导航轨迹。
其中，终端设备根据管控请求消息进行相应的处理的方式可以通过控制服务 器和终端设备协商确定， 本发明实施例在此不做限定。
步骤 308、 终端设备向控制服务器返回管控响应消息；
其中， 在管控响应消息中可以携带终端设备的位置信息， 例如， 该终端设备 的导航轨迹，此外， 在管控响应消息中还携带该终端设备的通信记录， 例如， 短 信记录、 通话记录或者邮件记录等。
上述位置信息和通信记录用于控制服务器通过用户门户服务器向用户展示， 以便用户根据上述位置信息和通信记录决定是否对终端设备进行管控操作。
步骤 309、 控制服务器根据通知消息的发送地址， 将通知消息发送到所述通 知消息的发送地址对应的接收设备；
在本发明实施例中，控制服务器接收到终端设备返回的管控响应消息后，获 知该终端设备处于可以被管控操作的状态，进而触发通知消息发送服务器将所述 通知消息发送到所述通知消息的发送地址对应的接收设备。 — — 该通知消息用于指示对所述终端设备进行管控操作，例如， 该通知消息的内 容可以是： 尊敬的用户， 您在上午 9 点进行管理控制请求的终端设备在下午 1 点反馈信息，请使用您的帐号及时登录控制网站进行查看以及对该终端设备进行 相关的处理操作。
需要说明的是，根据通知消息的发送地址的不同，将通知消息发送到所述通 知消息的发送地址对应的接收设备的方式也不同，例如：
方式一、 当该通知消息的发送地址为短消息号码时，则将所述通知消息发送 到通知消息的发送地址对应的接收设备,具体可以为： 调用短消息服务器提供的 接口， 根据该短消息号码向该短消息号码对应的接收设备发送短消息。
具体的，短消息服务器提供远程方法调用（ Remote Method Invoca t ion, RMI ) 或者筒单对象访问协议 ( S imp l e Obj ec t Acces s Pro toco l , SOAP )接口供控制 服务器调用 ,控制服务器针对短信提醒服务器提供的 RMI或者 Soap的 IP地址和 端口发起调用，控制服务器通过调用 IP地址和端口 ,将短消息号码和短信息内容 发送给短消息服务器，短消息服务器根据短消息号码将短信息内容发送到该短消 息号码对应的接收设备。 其中， 短消息内容可以为： 尊敬的用户， 您在某某时间 进行管控请求的终端设备在某某时间反馈了某某信息,请您及时登录进行相关的 操作。
方式二、 当该通知消息的发送地址为电话号码时，则将所述通知消息发送到 通知消息的发送地址对应的接收设备，具体可以为：调用电话服务器提供的接口， 根据所述电话号码向所述电话号码对应的接收设备拨打电话。
具体的，电话提醒服务器提供 RMI或者 Soap接口供控制服务器调用 ,控制服 务器针对电话提醒服务器提供的 RMI或者 Soap的 IP地址和端口发起调用，控制 服务器通过调用 IP地址和端口，将电话号码和电话内容发送给电话服务器，电话 — — 服务器根据电话号码将电话内容发送到该电话号码对应的接收设备。其中，该电 话内容可以是与短消息内容相同的语音。
方式三、 当该通知消息的发送地址为电子邮箱地址时，则将所述通知消息发 送到通知消息的发送地址对应的接收设备，具体可以为： 调用电子邮箱服务器提 供的接口，根据所述电子邮箱地址向所述电子邮箱地址对应的接收设备发送电子 邮件。
具体的，邮件提醒服务器提供 RMI或者 Soap接口供控制服务器调用，控制服 务器针对邮件提醒服务器提供的 RMI或者 Soap的 IP地址和端口发起调用，控制 服务器通过调用 IP地址和端口 ,将电子邮箱地址和邮件内容发送给邮件服务器， 邮件服务器根据电子邮箱地址将邮件内容发送到该电子邮箱地址对应的接收设 备。
其中，该邮件内容可以是与短消息内容相同文本文件，也可以是与电话内容 相同的语音文件。
需要说明的是，方式三通过邮件提醒的方式通知用户对终端设备进行管控操 作， 但是， 由于用户并不能及时的查阅邮件， 导致用户进而不能及时的对终端设 备进行管控操作，方式一、 方式二和方式三相比， 方式一、 方式二通过短信或电 话的方式通知用户对终端设备进行管控操作，能够更加及时的通知用户对终端设 备进行管控操作。
步骤 310、 若需要对终端设备进行管控操作， 则用户门户服务器向控制服务 器发送管控指令；
具体的，用户通过与通知消息的发送地址对应的接收设备接收到通知消息后 , 根据该用户门户服务器展示的信息决定对该终端设备进行何种操作，其中该信息 包括终端设备的位置信息。 — — 例如，若用户门户服务器展示的该终端设备的位置信息表明该终端设备遗忘 在用户的家里，则该用户可以不对该终端设备进行管控操作，或者将该终端设备 的呼叫进行转接设置；若用户门户服务器展示的该终端设备的位置信息表明该终 端设备遗失， 则该用户可以备份该终端设备上的数据， 以防止数据丢失，或者删 除该终端设备上的数据，以防止数据泄露，或者锁定该终端设备并发送提示消息， 从而尽可能的保全该终端设备。
具体的，用户在获知可以对终端设备进行管控操作的时候，通过用户门户服 务器向控制服务器发送管控指令，以便于对终端设备根据所述管控指令进行管控 操作。
其中， 对终端设备进行管控操作的方式包括但不限于： 备份终端上的数据， 以防止数据丢失，或者删除终端上的数据，以防止数据泄露，或者锁定该设备并发 送提示消息， 从而尽可能的保全该终端设备。
步骤 311、 控制服务器将该管控指令转发给终端设备；
步骤 312、 终端设备根据该管控指令执行相应的管控操作。
在本发明实施例中，控制服务器收到终端设备返回的管控响应消息后，根据 通知消息的发送地址将通知消息发送到该通知消息的发送地址对应的接收设备， 使得用户能从该接收设备上及时的获知可以对该终端设备进行管控操作的信息， 进而及时的能对该终端设备进行管控操作， 保全该终端设备。
图 5为本发明实施例管控装置的一个实施例的结构示意图，如图 5所示，该 管控装置 50包括管控请求发送模块 501、 接收模块 502和触发模块 503。
管控请求发送模块 501用于向终端设备发送管控请求消息；
接收模块 502用于接收所述终端设备返回的管控响应消息；
触发模块 503用于根据通知消息的发送地址，触发通知消息发送服务器将所 — — 述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消息用于 指示对所述终端设备进行管控操作。
在本发明实施例中，管控装置接收到终端设备返回的管控响应消息后，根据 通知消息的发送地址，触发通知消息发送服务器将通知消息发送到通知消息的发 送地址对应的接收设备，进而使得用户能及时的通过该接收设备获知能对该终端 设备进行管控操作。
可选的，在本发明实施例中，接收模块 502还可以用于当所述管控请求消息 不能送达到所述终端设备时，接收用户门户服务器发送的所述通知消息的发送地 址，并保存所述通知消息的发送地址。
通知消息的发送地址为短消息号码时，所述触发模块 503可以具体用于调用 短消息服务器提供的接口，根据短消息号码向短消息号码对应的接收设备发送短 消息， 短消息用于通知用户通过控制服务器对终端设备进行管控操作；或
通知消息的发送地址为电话号码时，触发模块 503可以具体用于调用电话服 务器提供的接口，根据电话号码向所述电话号码对应的接收设备拨打电话，该电 话用于通知用户通过控制服务器对终端设备进行管控操作；或
通知消息的发送地址为电子邮箱地址时，触发模块 503可以具体用于调用电 子邮箱服务器提供的接口，根据该电子邮箱地址向所述电子邮箱地址对应的接收 设备发送电子邮件，该电子邮件用于通知用户通过控制服务器对所述终端设备进 行管控操作。
此外，接收模块 502 可以具体用于接收所述终端设备返回的管控响应消息， 该管控响应消息中携带有所述终端设备的位置信息，该终端设备的位置信息用于 决定对所述终端设备进行何种管控操作。
图 6为本发明实施例管控装置的另一个实施例的结构示意图， 如图 6所示， — — 该管控装置包括至少一个处理器 601 , 至少一个网络接口 604 , 存储器 605 , 至 少一个通信总线 602和用户接口 603。
该通信总线 602用于实现上述组件之间的连接通信；该用户接口 603用于实现 与用户交互。 其中， 处理器 601用于执行存储器 605中存储的可执行模块， 例如 计算机程序。存储器 605可能包含高速随机存取存储器（RAM: Random Access Memory ) , 也可能还包括非不稳定的存储器 ( 醒- volatile memory ) , 例如 至少一个磁盘存储器。 通过至少一个网络接口 604 (可以是有线或者无线） 实 现该系统网关与至少一个其他网元之间的通信连接， 可以使用互联网， 广域 网， 本地网， 城域网等。
在一些实施方式中， 存储器 605存储了程序指令， 程序指令可以被处理器 601执行， 其中， 程序指令包括管控请求发送模块 6051、 接收模块 6052和触发 模块 6053 , 其中， 请求发送模块 6051的具体实现参见图 5所揭示的请求发送模 块 501，接收模块 6052的具体实现参见图 5所揭示的接收模块 502，触发模块 6053 的具体实现参见图 5所揭示的触发模块 503 , 这里不再累述。
图 Ί为本发明实施例终端设备的一个实施例的结构示意图，如图 7所示，该 终端设备 70包括接收模块 701和发送模块 702。
接收模块 701用于接收控制服务器发送的管控请求消息；
发送模块 702用于向所述控制服务器返回管控响应消息，以使得所述控制服 务器根据通知消息的发送地址，触发通知消息发送服务器将所述通知消息发送到 所述通知消息的发送地址对应的接收设备，所述通知消息用于指示对所述终端设 备进行管控操作。
在本发明实施例中， 终端设备向控制服务器返回管控响应消息，以使得控制 服务器根据通知消息的发送地址，触发通知消息发送服务器将所述通知消息发送 — — 到该通知消息的发送地址对应的接收设备，进而使得用户能及时的通过该接收设 备获知能对该终端设备进行管控操作。
可选的， 发送模块 702可以具体用于向控制服务器返回管控响应消息，该管 控响应消息中携带有所述终端设备的位置信息，该终端设备的位置信息用于决定 对所述终端设备进行何种管控操作。
图 8为本发明实施例终端设备的一个实施例的结构示意图，如图 8所示，该 终端设备包括至少一个处理器 801 , 至少一个网络接口 804 , 存储器 805 , 至少 一个通信总线 802和用户接口 803。
该通信总线 802用于实现上述组件之间的连接通信；该用户接口 803用于实现 与用户交互。 其中， 处理器 801用于执行存储器 805中存储的可执行模块， 例如 计算机程序。存储器 805可能包含高速随机存取存储器（RAM: Random Access Memory ) , 也可能还包括非不稳定的存储器 ( 醒- volatile memory ) , 例如 至少一个磁盘存储器。 通过至少一个网络接口 804 (可以是有线或者无线） 实 现该系统网关与至少一个其他网元之间的通信连接， 可以使用互联网， 广域 网， 本地网， 城域网等。
在一些实施方式中， 存储器 805存储了程序指令， 程序指令可以被处理器 801执行， 其中， 程序指令包括接收模块 8051和发送模块 8052 , 其中， 接收模 块 8051的具体实现参见图 7所揭示的接收模块 701，发送模块 8052的具体实现参 见图 7所揭示的发送模块 702,这里不再累述。
图 9为本发明实施例发送通知消息的系统的一个实施例的结构示意图，如图 9所示， 该发送通知消息的系统包括管控装置 901和终端设备 902。
管控装置 901用于向终端设备 902发送管控请求消息，以及接收到所述终端 设备 902返回的管控响应消息，并根据通知消息的发送地址触发通知消息发送服 — — 务器将所述通知消息发送到所述通知消息的发送地址对应的接收设备,所述通知 消息用于指示对所述终端设备 902进行管控操作；
终端设备 902用于接收所述管控装置 901发送的管控请求消息，以及向所述 管控装置 901返回管控响应消息。
在本发明实施例中， 管控装置向终端设备发送管控请求消息，终端设备接收 管控装置发送的管控请求消息，以及向管控装置返回管控响应消息，管控装置根 据通知消息的发送地址触发通知消息发送服务器将通知消息发送到该通知消息 的发送地址对应的接收设备，进而使得用户能及时的通过该接收设备获知能对该 终端设备进行管控操作。
管控装置 901还用于当管控请求消息不能送达到终端设备 902时，该管控装 置 901接收用户门户服务器发送的所述通知消息的发送地址，并保存所述通知消 息的发送地址。
所属领域的技术人员可以清楚地了解到，为了描述的方便和筒洁，上述描述 的系统、 装置、模块和单元的具体工作过程， 可以参考前述方法实施例中的对应 过程， 在此不再赘述。
本领域普通技术人员可以意识到，结合本文中所公开的实施例描述的各示例 的模块、 单元及步骤， 能够以电子硬件、 计算机软件或者二者的结合来实现， 为 了清楚地说明硬件和软件的可互换性，在上述说明中已经按照功能一般性地描述 了各示例的组成及步骤。这些功能究竟以硬件还是软件方式来执行，取决于技术 方案的特定应用和设计约束条件。专业技术人员可以对每个特定的应用来使用不 同方法来实现所描述的功能， 但是这种实现不应认为超出本发明的范围。
在本申请所提供的几个实施例中，应该理解到，所揭露的系统、装置和方法， 可以通过其它的方式实现。 例如， 以上所描述的装置实施例仅仅是示意性的， 例 — — 如， 所述模块或单元的划分， 仅仅为一种逻辑功能划分， 实际实现时可以有另外 的划分方式，例如多个单元或模块可以结合或者可以集成到另一个系统，或一些 特征可以忽略， 或不执行。 另外， 所显示或讨论的相互之间的耦合或直接耦合或 通信连接可以是通过一些接口、装置、模块或单元的间接耦合或通信连接， 也可 以是电的， 机械的或其它的形式连接。
所述作为分离部件说明的模块或单元可以是或者也可以不是物理上分开的， 作为模块或单元显示的部件可以是或者也可以不是物理模块或单元，即可以位于 一个地方，或者也可以分布到多个网络模块或单元上。可以根据实际的需要选择 其中的部分或者全部模块或单元来实现本发明实施例方案的目的。
另外，在本发明各个实施例中的各功能模块或单元可以集成在一个处理模块 或单元中，也可以是各个模块或单元单独物理存在，也可以是两个或两个以上模 块或单元集成在一个模块或单元中。上述集成的模块或单元既可以采用硬件的形 式实现， 也可以采用软件功能单元的形式实现。
所述集成的模块或单元如果以软件功能模块或单元的形式实现并作为独立 的产品销售或使用时，可以存储在一个计算机可读取存储介质中。基于这样的理 解，本发明的技术方案本质上或者说对现有技术做出贡献的部分，或者该技术方 案的全部或部分可以软件产品的形式体现出来，该计算机软件产品存储在一个存 储介质中，包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器， 或者网络设备等）执行本发明各个实施例所述方法的全部或部分步骤。 而前述的 存储介质包括： U盘、 移动硬盘、 只读存储器（ROM, Read-Only Memory ) 、 随 机存取存储器（RAM, Random Acces s Memory ) 、 磁碟或者光盘等各种可以存储 程序代码的介质。
以上所述,仅为本发明的具体实施方式，但本发明的保护范围并不局限于此， - - 任何熟悉本技术领域的技术人员在本发明揭露的技术范围内，可轻易想到各种等 效的修改或替换， 这些修改或替换都应涵盖在本发明的保护范围之内。 因此， 本 发明的保护范围应以权利要求的保护范围为准。

Claims

权利要求书
1、 一种发送通知消息的方法， 其特征在于， 包括：
控制服务器向终端设备发送管控请求消息；
所述控制服务器接收所述终端设备返回的管控响应消息，根据通知消息的发 送地址，触发通知消息发送良务器将所述通知消息发送到所述通知消息的发送地 址对应的接收设备，所述通知消息用于指示对所述终端设备进行管控操作。
2、 根据权利要求 1所述的方法， 其特征在于， 在所述控制服务器向终端设 备发送管控请求消息之后， 所述方法还包括：
当所述管控请求消息不能送达到所述终端设备时，所述控制服务器接收用户 门户服务器发送的所述通知消息的发送地址，并保存所述通知消息的发送地址。
3、 根据权利要求 2所述的方法， 其特征在于， 所述通知消息的发送地址为 短消息号码时，则所述触发通知消息发送服务器将所述通知消息发送到所述通知 消息的发送地址对应的接收设备,所述通知消息用于通知用户通过所述控制服务 器对所述终端设备进行管控操作，包括：
调用短消息服务器提供的接口，根据所述短消息号码向所述短消息号码对应 的接收设备发送短消息，所述短消息用于通知用户通过所述控制服务器对所述终 端设备进行管控操作；或
所述通知消息的发送地址为电话号码时，则所述触发通知消息发送良务器将 所述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消息用 于通知用户通过所述控制服务器对所述终端设备进行管控操作，包括：
调用电话服务器提供的接口，根据所述电话号码向所述电话号码对应的接收 设备拨打电话，所述电话用于通知用户通过所述控制服务器对所述终端设备进行 管控操作；或 所述通知消息的发送地址为电子邮箱地址时，则所述触发通知消息发送服务 器将所述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消 息用于通知用户通过所述控制服务器对所述终端设备进行管控操作，包括： 调用电子邮箱服务器提供的接口，根据所述电子邮箱地址向所述电子邮箱地 址对应的接收设备发送电子邮件，所述电子邮件用于通知用户通过所述控制服务 器对所述终端设备进行管控操作。
4、 根据权利要求 1至 3任一所述的方法， 其特征在于， 所述管控响应消息 中携带有所述终端设备的位置信息，所述终端设备的位置信息用于决定对所述终 端设备进行何种管控操作。
5、 根据权利要求 1至 4任一所述的方法， 其特征在于， 所述方法还包括： 所述控制服务器接收用户门户服务器发送的管控指令,将所述管控指令转发 给所述终端设备， 以便于所述终端设备根据所述管控指令进行管控操作。
6、 一种发送通知消息的方法， 其特征在于， 包括：
终端设备接收控制服务器发送的管控请求消息；
所述终端设备向所述控制服务器返回管控响应消息，以使得所述控制服务器 根据通知消息的发送地址，触发通知消息发送服务器将所述通知消息发送到所述 通知消息的发送地址对应的接收设备，所述通知消息用于指示对所述终端设备进 行管控操作。
7、 根据权利要求 6所述的方法， 其特征在于， 所述管控响应消息中携带有 所述终端设备的位置信息，所述终端设备的位置信息用于决定对所述终端设备进 行何种管控操作。
8、 一种管控装置， 其特征在于， 包括：
管控请求发送模块， 用于向终端设备发送管控请求消息； 接收模块， 用于接收所述终端设备返回的管控响应消息；
触发模块，用于根据通知消息的发送地址，触发通知消息发送服务器将所述 通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消息用于指 示对所述终端设备进行管控操作。
9、 根据权利要求 8所述的装置， 其特征在于， 所述接收模块还用于当所述 管控请求消息不能送达到所述终端设备时，接收用户门户服务器发送的所述通知 消息的发送地址，并保存所述通知消息的发送地址。
1 0、根据权利要求 9所述的装置， 其特征在于， 所述通知消息的发送地址为 短消息号码时，所述触发模块具体用于调用短消息服务器提供的接口，根据所述 短消息号码向所述短消息号码对应的接收设备发送短消息，所述短消息用于通知 用户通过控制服务器对所述终端设备进行管控操作；或
所述通知消息的发送地址为电话号码时，所述触发模块具体用于调用电话服 务器提供的接口， 根据所述电话号码向所述电话号码对应的接收设备拨打电话， 所述电话用于通知用户通过控制服务器对所述终端设备进行管控操作；或
所述通知消息的发送地址为电子邮箱地址时，所述触发模块具体用于调用电 子邮箱服务器提供的接口，根据所述电子邮箱地址向所述电子邮箱地址对应的接 收设备发送电子邮件，所述电子邮件用于通知用户通过控制服务器对所述终端设 备进行管控操作。
1 1、 根据权利要求 8至 10任一所述的装置， 其特征在于， 所述接收模块具 体用于接收所述终端设备返回的管控响应消息，所述管控响应消息中携带有所述 终端设备的位置信息，所述终端设备的位置信息用于决定对所述终端设备进行何 种管控操作。
12、 一种终端设备， 其特征在于， 包括： 接收模块， 用于接收控制服务器发送的管控请求消息；
发送模块， 用于向所述控制服务器返回管控响应消息，以使得所述控制服务 器根据通知消息的发送地址，触发通知消息发送服务器将所述通知消息发送到所 述通知消息的发送地址对应的接收设备，所述通知消息用于指示对所述终端设备 进行管控操作。
1 3、 根据权利要求 12所述的终端设备， 其特征在于， 所述发送模块具体用 于向所述控制服务器返回管控响应消息，所述管控响应消息中携带有所述终端设 备的位置信息，所述终端设备的位置信息用于决定对所述终端设备进行何种管控 操作。
14、 一种发送通知消息的系统， 其特征在于， 包括： 管控装置和终端设备， 其中，
所述管控装置，用于向所述终端设备发送管控请求消息，以及接收到所述终 端设备返回的管控响应消息，并根据通知消息的发送地址触发通知消息发送 务 器将所述通知消息发送到所述通知消息的发送地址对应的接收设备，所述通知消 息用于指示对所述终端设备进行管控操作；
所述终端设备， 用于接收所述管控装置发送的管控请求消息，以及向所述管 控装置返回管控响应消息。
15、 根据权利要求 14所述的系统， 其特征在于， 所述管控装置还用于当所 述管控请求消息不能送达到所述终端设备时，所述管控装置接收用户门户服务器 发送的所述通知消息的发送地址，并保存所述通知消息的发送地址。
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