WO2013075433A1 - Procédé et dispositif de gestion de communication - Google Patents

Procédé et dispositif de gestion de communication Download PDF

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Publication number
WO2013075433A1
WO2013075433A1 PCT/CN2012/072510 CN2012072510W WO2013075433A1 WO 2013075433 A1 WO2013075433 A1 WO 2013075433A1 CN 2012072510 W CN2012072510 W CN 2012072510W WO 2013075433 A1 WO2013075433 A1 WO 2013075433A1
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WO
WIPO (PCT)
Prior art keywords
ussd
call
party
calling
called party
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Application number
PCT/CN2012/072510
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English (en)
Chinese (zh)
Inventor
程晓峰
李学军
邹威
Original Assignee
中兴通讯股份有限公司
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Publication of WO2013075433A1 publication Critical patent/WO2013075433A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Definitions

  • the present invention relates to the field of communications, and in particular to a call method and apparatus.
  • BACKGROUND OF THE INVENTION Currently, a large number of mobile phone users are down every month, and the balance is limited, and it is impossible to contact other people. This has led to a number of problems: First, it seriously affects the user experience. The telephone service is a very important business. Once there is a downtime and the balance limit occurs, the user can no longer use the telephone service, and the user is prone to anxiety. Second, it seriously affects the revenue of the operator. The operator can only obtain the call-related service to obtain the revenue. Once the machine is down, the operator can no longer provide the call-related service, resulting in huge losses for the operator every year.
  • the present invention provides a calling method and apparatus for solving at least the above problems, in view of the technical problem that the calling party cannot perform the call, affects the user experience, and wastes resources.
  • a call method including: a network side receiving an unstructured supplementary data service USSD message requesting a call, wherein the USSD message carries a calling party indicating that the paying party is the current call Or the information of the called party; sending the USSD message to the USSD center; obtaining a call charging method that is feedback after the USSD center negotiates with the calling party or the called party, and continues according to the call charging mode Current call.
  • the call billing method pays for the calling party or the called party.
  • the calling party pays by: the calling party bears all the fees required by the called party when completing the current call; the called party pays the following: the called party bears the Describe all the fees that the calling party needs to complete the current call.
  • the method before sending the USSD message to the USSD center, the method further includes: the network side authenticating the calling party or the called party, and if the authentication is passed, the USSD is A message is sent to the USSD center.
  • the USSD message further carries an access code; the sending, by the network side, the USSD message to the USSD center includes: the network side according to a preset access code and an identifier of the USSD center Corresponding relationship, the identifier of the USSD center corresponding to the access code carried in the USSD message is obtained, and the USSD message is sent to the USSD center corresponding to the identifier.
  • the USSD center and the calling party or the called party negotiate a feedback call charging manner, including: the USSD center receiving the USSD message; and the USSD center sending the calling party or the called party Calling information; determining that the calling party or the called party accepts payment according to the returning message of the calling party or the called party, and the USSD center feeds back the call charging mode to the network side.
  • a feedback call charging manner including: the USSD center receiving the USSD message; and the USSD center sending the calling party or the called party Calling information; determining that the calling party or the called party accepts payment according to the returning message of the calling party or the called party, and the USSD center feeds back the call charging mode to the network side.
  • a call apparatus including: a receiving module, configured to receive an unstructured supplementary data service USSD message for requesting a call by a network side, where the USSD message carries an indication that the paying party is The information of the calling party or the called party of the current call; the sending module, configured to send the USSD message to the USSD center; and the calling module, configured to obtain the USSD center after negotiating with the calling party or the called party The call charging mode is fed back, and the current call is continued according to the call charging mode.
  • the calling party pays by: the calling party bears all the fees required by the called party when completing the current call; the called party pays the following: the called party bears the Describe all the fees that the calling party needs to complete the current call.
  • the method further includes: an authentication module, configured to: before the sending the USSD message to the USSD center, the network side authenticates the calling party or the called party, where the authentication is passed Sending the USSD message to the USSD center.
  • the USSD message further carries an access code
  • the sending module is further configured to acquire, by the network side, the USSD according to a correspondence between a preset access code and an identifier of the USSD center.
  • the USSD message is used to receive the unstructured supplementary data service USSD message of the requesting call, where the USSD message carries information indicating that the paying party is the calling party or the called party of the current call; Sending a message to the USSD center; obtaining a call charging method that is feedback after the USSD center negotiates with the calling party or the called party, and continues the current call according to the call charging mode, which solves the problem in the prior art It realizes that the calling party wants to bear the full cost of the other party to make a call, affecting the user experience, wasting resources, and thus can select the payment method, and can also make a call when the call party has limited call and other calls.
  • FIG. 1 is a flow chart of a calling method according to an embodiment of the present invention
  • FIG. 2 is a structural block diagram of a calling device according to an embodiment of the present invention
  • FIG. 3 is a structural block diagram of a preferred calling device according to an embodiment of the present invention.
  • FIG. 4 is a USSD-based call flow diagram when a called party assumes all call charges according to an embodiment of the present invention
  • FIG. 5 is a USSD-based call flow diagram when a caller assumes all call charges according to an embodiment of the present invention.
  • BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, the present invention will be described in detail with reference to the accompanying drawings. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict.
  • Unstructured supplementary services data (USSD) is a new type of interactive data service based on GSM network. It sends an instruction to the network by inputting some pre-set numbers or symbols of the network. This directive provides the services required, which are fast, convenient, connection-oriented, widely applicable, and highly real-time.
  • the USSD uses a Stand-alone Dedicated Control Channel (SDCCH) in the call state, and the data transmission rate is about 600 kbps. In the non-talk state, the USSD uses the Fast Associated Control Channel (FAST). For FACCH), the data transfer rate is approximately lkbps, which is higher than the SMS transfer rate.
  • FACCH Fast Associated Control Channel
  • the USSD maintains a call connection during the session and provides a transparent channel without storage and forwarding.
  • the SMS does not have a session channel on the physical bearer layer. It is a store-and-forward system. The user needs to perform multiple sessions during a single query. Because USSD is similar to GPRS, it maintains a session process in the interaction, and does not need to re-establish the channel for each data transmission.
  • FIG. 1 is a flowchart of a call method according to an embodiment of the present invention. As shown in FIG. 1, the process includes the following steps: Step S102: The network side receives a request for a call. Structured supplementary data service USSD message, where
  • the USSD message carries the information indicating that the paying party is the calling party or the called party of the current call; Step S104, the USSD message is sent to the USSD center; Step S106, acquiring the USSD center and the calling or called party After the negotiation, the call charging mode is fed back, and the current call is continued according to the call charging mode, wherein the call charging mode may be paid by the calling party or the called party.
  • the call charging mode is obtained through the interaction between the network side and the USSD center, and the call is performed according to the call charging mode, which is not possible when the call is restricted when the call is stopped, such as when the call is down.
  • the other party By selecting the negotiated call billing method, when the call of the call party is limited, the other party bears the total call charge to make the call, which improves the user experience and achieves the limitation of the call when the user is down, etc. The effect of using resources effectively.
  • the call is made.
  • the calling party wishes to assume all the calls.
  • the calling party's payment includes: The calling party bears all the expenses required by the called party to complete the current call, for example, the called party can accept the calling party's service fee for paying the call.
  • the called party pays: the called party bears all the expenses required by the calling party to complete the current call.
  • the calling party can accept the service fee of the called party paying for its call.
  • the network side authenticates the calling party or the called party before sending the USSD message to the USSD center, and if the authentication is passed, the USSD is cancelled. The information can be sent to the USSD center.
  • authenticate For example, query the account of the party that requires payment in the call billing mode to determine whether the payer has the ability to pay.
  • the caller is on the network side.
  • the party or the called party performs authentication, which is beneficial to directly obtaining user information, making full use of network resources, and being relatively simple to implement.
  • the network side can send the USSD message to the USSD center in a variety of ways.
  • the USSD message carries an access code.
  • the network side according to the correspondence between the preset access code and the identifier of the USSD center. Obtaining the identifier of the USSD center corresponding to the access code carried in the USSD message, and sending the USSD message to the USSD center corresponding to the identifier, for example, according to the access code carried in the USSD message and the address of the USSD center.
  • the USSD message is sent to the USSD center corresponding to the USSD center address.
  • the network side can also actively establish a USSD connection with the calling party, obtain a USSD response message sent by the calling party, and send the USSD message to the USSD center.
  • the USSD center may negotiate with the calling party or the called party for a plurality of feedback call charging methods. For example, the USSD center receives the USSD message; the USSD center sends a call prompt message to the calling party or the called party. According to the returning response message of the calling party or the called party, determining that the calling party or the called party accepts the payment, the USSD center feeds back the charging mode of the call to the network side, and the foregoing is a manner in which the USSD center sends the prompt information. Confirm whether the payer accepts the payment.
  • a call device is also provided, which is used to implement the above-mentioned embodiments and preferred embodiments, and has not been described again.
  • the term "module" may implement a combination of software and/or hardware of a predetermined function.
  • the apparatus described in the following embodiments is preferably implemented in software, hardware, or a combination of software and hardware, is also possible and conceivable.
  • 2 is a block diagram showing the structure of a calling device according to an embodiment of the present invention. As shown in FIG. 2, the device includes a receiving module 22, a transmitting module 24, and a calling module 26. The device will be described below.
  • the receiving module 22 is configured to receive, by the network side, an unstructured supplementary data service USSD message, where the USSD message carries information indicating that the paying party is the calling party or the called party of the current call; Connected to the receiving module 22, configured to send the USSD message to the USSD center; the calling module 26 is connected to the sending module 24, and is configured to obtain a call meter that is feedback after the USSD center negotiates with the calling party or the called party. Fee mode, and continue the current call according to the call billing mode.
  • the call payment method includes a calling party paying and a called party paying, and the calling party paying includes: the calling party bears all the fees required by the called party to complete the current call; the called party pays include: The called party bears all the fees that the calling party needs to complete the current call.
  • 3 is a structural block diagram of a preferred calling device according to an embodiment of the present invention. As shown in FIG. 3, the device includes an authentication module 28, connected to the receiving module 22, and the transmitting, in addition to the module shown in FIG. The module 24 is configured to: before the sending the USSD message to the USSD center, the network side authenticates the calling party or the called party, and if the authentication is passed, send the USSD message to the USSD center. .
  • the USSD message further includes an access code
  • the sending module is further configured to obtain, by the network side, the correspondence between the access code and the identifier of the USSD center, and the USSD message is carried in the USSD message.
  • the identifier of the USSD center corresponding to the access code is sent to the USSD center corresponding to the identifier.
  • a comprehensive solution based on an operator database, a mobile user terminal (e.g., ME), in which a call is made by a party alone, is provided.
  • the solution can select different processing methods according to the specific needs of the user. The following is explained by the caller taking all the call charges and the called party taking all the call charges. One: The called party bears all the call charges.
  • the calling party dials the called party; S2, the network side checks the calling account, when the calling account is down, or the account balance is insufficient, the network side sends the USSD information to the calling party, otherwise enters the normal calling process;
  • the caller accepts, sends and accepts the USSD information to the network side, otherwise sends the USSD information including the reject information to the network side, and ends the session.
  • the network side checks the called account status.
  • the network side queries the USSD configuration table according to the query code (for example, the access number) to obtain the USSD center address, and the USSD information according to the USSD center address. Send to the corresponding USSD center, otherwise, the network side sends the USSD information of the rejected call to the calling party, and ends the session;
  • the query code for example, the access number
  • the USSD center after receiving the USSD request, the USSD center sends the call information prompt to the called user, such as the call charge, the calling party, etc.; S6, the called party determines whether to accept according to the current call information prompt, if the called party accepts Then, the called party sends the USSD information containing the received information to the USSD center.
  • the USSD center notifies the network side of the current call charging mode, and the called party bears the call fee, and the two parties establish a call. Otherwise, the called party sends the USSD message containing the rejection information to the USSD center, and the USSD center notifies the calling party and ends the session.
  • the calling party sends the USSD information including the access number and the called number to the network side;
  • the network side checks the status of the calling account. When the calling account meets the calling condition, the network side queries the USSD configuration table according to the query code to obtain the USSD center address, and sends the USSD information to the corresponding USSD center. Otherwise, the network side sends the rejection. Call the USSD information to the calling party to end the session;
  • the USSD center After receiving the USSD request, the USSD center sends a call information prompt to the calling user, such as the calling fee, the calling party, and the like;
  • the calling party determines whether to accept according to the current call information prompting. If the calling party accepts, the calling party sends the USSD information including the receiving information to the USSD center, and the USSD center notifies the network side of the current call charging mode, and the calling party assumes Calling fee, the two parties establish a call. Otherwise, the calling party sends the USSD message containing the rejection information to the USSD center. The USSD center directly notifies the calling party and ends the session.
  • the above embodiments and preferred embodiments greatly improve the economic efficiency of the operator. In addition to the benefits of the telephone service, the additional service charges are increased, the overall revenue of the operator is improved, and the utilization rate of the equipment resources of the operator is improved. It also greatly enhances the user experience, and operators can make featured services.
  • Step S402 the calling party dials the called party
  • Step S404 the network side check Calling the account
  • Step S406 the network side checks whether the calling account is down, or the balance is insufficient.
  • the judgment information is not limited to the above information, and may also include some other information, for example, when the calling party customizes the payment by the called party. Special service. If the condition is satisfied, proceed to step S410, otherwise proceed to step S408; step S408, enter a normal call flow; step S410, the network side sends USSD information to the calling party; Step S412, the calling party performs the judgment according to the received USSD information. If the scheme is rejected (the called party is charged), the process proceeds to step S414. Otherwise, the process proceeds to step S418. In step S414, the calling party sends the USSD message containing the rejection information to the network side. S416, the network side ends the session and closes the USSD link connection.
  • Step S428, the network side sends the USSD information to the USSD center.
  • the USSD center sends the call information to the called party, where the call information includes information that the called party bears all the call service charges.
  • Step S432 the called party receives the call according to the receiving The call information to be determined, whether to accept the full call service charge by itself, if the called party accepts, proceed to step S440, otherwise, proceed to step S434; step S434, the called party sends the USSD information including the rejection information to the USSD center; S436, the USSD center notifies the calling party, proceeding to step S438; and step S438, ending the current session.
  • Step S440 the called party sends the USSD information containing the acceptance information to the USSD center;
  • Step S442 after receiving the information that the called party accepts the full call charge, the USSD center sends the current call charging mode (the called party bears the call service fee) To the network side; Step S444, the two parties establish a call.
  • FIG. 5 is a flow chart of a USSD-based call when a caller assumes all call charges according to an embodiment of the present invention.
  • the process includes the following steps: Step S502, the calling user sends the USSD information to the network side, where the USSD information mainly includes the USSD center access number, the called number information, and the call indication is charged by one of the calling party and the called party.
  • the indication information that is, the call is assumed by the calling party to bear the cost of the call service
  • the USSD information includes but is not limited to the above information, and may also include other information, for example, for the network side to authenticate the primary and the called party.
  • Step S504 the network side checks the calling account situation; Step S506, determines whether the calling account meets the calling condition; if the calling account meets the calling condition, proceeds to step S512, otherwise, proceeds to step S508; Step S508, the network sends The USSD response message of the call is rejected to the calling party; step S510, the session is ended.
  • Step S512 the network side sends the USSD information to the USSD center.
  • the USSD center sends the call information to the calling party, where the call information includes information that the called party bears all the call service charges.
  • Step S516 the calling party receives the call according to the receiving
  • the call information is determined, whether to accept the full call service charge by itself, if the caller accepts, proceed to step S522, otherwise, proceed to step S518; in step S518, the caller sends the USSD information including the rejection information to the USSD center; S520, the USSD center notifies the calling party, and proceeds to step S510; in step S522, the calling party sends the USSD information containing the received information to the USSD center; and in step S524, the USSD center receives the information that the calling party accepts all the call charges, and then sends the current message.
  • the call billing method (the caller bears the call service fee) to the network side; in step S526, the two parties establish a call.
  • modules or steps of the present invention can be implemented by a general-purpose computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein. Perform the steps shown or described, or separate them into individual integrated circuit modules, or Multiple of these modules or steps are fabricated as a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software.
  • the above is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Meter Arrangements (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

La présente invention se rapporte à un procédé et à un dispositif de gestion de communication. Le procédé selon l'invention comprend les étapes suivantes : un côté réseau reçoit un message de données de service supplémentaires non structurées (USSD) qui sollicite une communication, le message USSD contenant des informations qui indiquent que la partie facturée est la partie appelante ou la partie appelée de la communication en cours ; le côté réseau transmet le message USSD à un centre USSD ; il obtient un procédé de facturation de communication, retourné par le centre USSD après une négociation avec la partie appelante ou avec la partie appelée ; et il poursuit la communication en cours en fonction du procédé de facturation de communication obtenu. La présente invention résout le problème lié, dans l'état de la technique, au fait que l'expérience de l'utilisateur est affectée et que des ressources sont gaspillées en raison de l'impossibilité de permettre à l'une des parties de passer une communication et de supporter tous les coûts de l'autre partie. Dans la solution technique décrite dans la présente invention : le procédé de paiement peut être sélectionné ; et, quand une limitation liée à la communication est imposée à l'une des parties qui participent à la communication en raison du fait que ladite partie enregistre une immobilisation, une communication peut quand même être exécutée. Dans ces conditions, l'expérience de l'utilisateur se trouve améliorée et les ressources du réseau sont utilisées de façon plus efficace.
PCT/CN2012/072510 2011-11-24 2012-03-19 Procédé et dispositif de gestion de communication WO2013075433A1 (fr)

Applications Claiming Priority (2)

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CN201110378682.6A CN102413444B (zh) 2011-11-24 2011-11-24 呼叫方法及装置
CN201110378682.6 2011-11-24

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HK1216588A2 (zh) * 2015-03-11 2016-11-18 Zeep Hk Ltd 通過處理未建立呼叫和短消息生成用於移動載體的附加語音接入的方法
CN106161042A (zh) * 2015-04-01 2016-11-23 中兴通讯股份有限公司 一种呼叫控制方法和业务控制装置

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