WO2012113256A1 - Procédé et système permettant la suppression de messages multimédias - Google Patents

Procédé et système permettant la suppression de messages multimédias Download PDF

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Publication number
WO2012113256A1
WO2012113256A1 PCT/CN2011/083930 CN2011083930W WO2012113256A1 WO 2012113256 A1 WO2012113256 A1 WO 2012113256A1 CN 2011083930 W CN2011083930 W CN 2011083930W WO 2012113256 A1 WO2012113256 A1 WO 2012113256A1
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WO
WIPO (PCT)
Prior art keywords
media message
service server
email
message
sent
Prior art date
Application number
PCT/CN2011/083930
Other languages
English (en)
Chinese (zh)
Inventor
丁欣
卢艳
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Publication of WO2012113256A1 publication Critical patent/WO2012113256A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/23—Reliability checks, e.g. acknowledgments or fault reporting

Definitions

  • the present invention relates to the field of communications, and in particular, to a method and system for implementing media message recovery. Background technique
  • protocols for transmitting and receiving e-mail in the network mainly include Simple Mail Transfer Protocol (SMTP), Post Office Protocol - Version 3 (P0P3), and Internet Message Access Protocol version. 4 (Internet Message Access Protocol - Version 4, referred to as IMAP4, the current version is ' ⁇ 4th edition first revision", ie IMAP4revl), etc.
  • SMTP and IMAP4 are used for mail transmission ( The mail is transferred from the mail client to the mail server) and the transmission in the network (that is, the mail is transferred from one server to another); P0P3 and IMAP4 are used for receiving the mail (that is, the mail is sent from the mail server to the mail) Clients.
  • P0P3 and IMAP4 are used for receiving the mail (that is, the mail is sent from the mail server to the mail) Clients.
  • the technical problem to be solved by the present invention is to provide a method and system for implementing media message recovery, which should respond to the user's need for media message recovery, and provide a solution for improving the service capability of the service system and improving the user experience.
  • the present invention provides a system for implementing media message recovery, the system includes a client and a service server, and the client is configured to send a media message recovery request to the service server, and In the request, the identifier information for identifying the media message that is expected to be recovered is indicated; the service server is configured to: after receiving the media message recovery request, determine that the media message that is expected to be recovered is not sent to this When the destination client of the media message is used, the operation of sending the media message to the destination client is prohibited.
  • the service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs; the client is configured to send to the sender service server Sending the media message recovery request; the sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, that the media message that is expected to be recovered is not sent to the receiver When the service server is in operation, the operation of transmitting the media message to the recipient service server is prohibited.
  • the service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs; the client is configured to send to the sender service server Sending the media message recovery request; the sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, that the media message that is expected to be recovered has been sent to the receiver Sending, by the service server, the media message recovery request to the receiver service server; the receiver service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, the expected to be chased When the returned media message is not sent to the destination client of the media message, the operation of sending the media message to the destination client is prohibited.
  • the service server is configured to determine, when the media message is an email, the destination client that the email that is expected to be recovered is not sent to the email according to the following manner:
  • the destination client receives the email by using the POP3 protocol.
  • the e-mail that is expected to be recovered is searched in the service server, it is determined that the e-mail that is expected to be recovered is not sent to the destination client of the e-mail; the destination client receives the IMAP4 protocol.
  • the service server searches for the email that is expected to be recovered and the status of the email is that the destination client status is not sent, it is determined that the email that is expected to be recovered is not sent to the email. Destination client.
  • the media message is an email, a voicemail message, a videomail message, a short message, a multimedia message, or an instant message.
  • the present invention further provides a method for implementing media message recovery, comprising: a client sending a media message recovery request to a service server, and indicating in the request, the medium for identifying the desired recovery The identification information of the message; after the service server receives the media message recovery request, and determines that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media message from being The operation sent by the destination client.
  • the service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs.
  • the method specifically includes: the client sends the message to the client
  • the party service server sends the media message recovery request; after receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered is not sent to the receiving When the party is a service server, the operation of sending the media message to the receiver service server is prohibited.
  • the service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs.
  • the method specifically includes: the client sends the message to the client The party service server sends the media message recovery request; after receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered has been sent to the receiving Sending, by the party service server, the media message recovery request to the receiver service server; after receiving the media message recovery request, the receiver service server determines, according to the identifier information, that the expectation is recovered When the media message is not sent to the destination client of the media message, the operation of sending the media message to the destination client is prohibited.
  • the above method can also have the following characteristics:
  • the service server determines that the email that is expected to be recovered is not sent to the destination client of the email according to the following manner: In the case that the destination client receives the email by using the POP3 protocol, When the service server searches for the email that is expected to be recovered, it is determined that the email that is expected to be recovered is not sent to the destination client of the email; the destination client uses the IMAP4 protocol to receive the email. Next, when the service is in the client state of the destination, it is determined that the email that is expected to be recovered is not sent to the destination client of the email.
  • the media message is an email, a voicemail message, a videomail message, a short message, a multimedia message, or an instant message.
  • FIG. 1 is a schematic diagram of a network configuration in an application scenario 1 of an embodiment
  • FIG. 2 is a schematic diagram of a network configuration in an application scenario 2 of the embodiment
  • FIG. 3 is a schematic diagram of a method for implementing media message recovery in an embodiment
  • FIG. 4 is a schematic diagram of a method for implementing media message recovery in a specific embodiment 1;
  • FIG. 5 is a schematic diagram of a method for implementing media message recovery in Embodiment 2.
  • Embodiments of the present invention provide a method and system for recovering a transmitted media message.
  • a recipient can be prevented from receiving a media message sent by the user as long as the user requests it in time.
  • the "media message" referred to herein may be an email, a voicemail message, a videomail message, a short message, a multimedia message, or an instant message.
  • the media message can be an email with multimedia information, a voice message with voice information, a video message or email with video information, a short message with text information, a multimedia message with a multimedia message, or an instant message containing multimedia information in other real-time services. Message.
  • the system for implementing media message recovery in the embodiment of the present invention includes a client and a service server.
  • the client is configured to send a media message recovery request to the service server, and in the request, identify identification information for identifying a media message that is desired to be recovered.
  • the service server is configured to, after receiving the media message recovery request, determine that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media message from being to the destination The operation sent by the client.
  • the identifier information is used to identify the media message that is expected to be recovered, so that the service server can uniquely identify the media message according to the identifier information.
  • the identification information may include a recipient name, a media message title, an amount of information of the media message, a media message transmission time, a sending time, and the like.
  • the operation of prohibiting the sending of the media message to the destination client may be deleting the media message, or identifying the media message by prohibiting the sending to the destination client without deleting the media message, and Subsequent processing does not perform the operations sent to the destination client.
  • the service server is further configured to: after determining that the media message that is expected to be recovered is not sent to the destination client of the media message and prohibiting the operation of sending the media message to the destination client, returning to the client Returning a successful response; and also for returning a response to the recovery failure to the client when determining that the media message expected to be recovered has been sent to the destination client of the media message.
  • the service server to which the client that wants to recover the media message belongs is the same service server as the service server to which the destination client belongs, the service server is responsible for the media that is expected to be recovered.
  • the message recovery function when the service server to which the client that wants to recover the media message belongs is the same service server as the service server to which the destination client belongs, the service server is responsible for the media that is expected to be recovered. The message recovery function.
  • the service server to which the client that wants to recover the media message belongs and the service server to which the destination client belongs are different service servers, that is, the service server includes the transmission expectation to be recovered.
  • the sender service server to which the client of the media message belongs and the receiver service server to which the destination client belongs the two implementation manners are included. In a first implementation manner, the sender service server completes the recovery operation of the media message that is expected to be recovered.
  • the client set to send a media message recovery request to the sender service server.
  • the sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information carried therein, that the media message that is expected to be recovered is not sent to the receiver service server, prohibiting the media The action that the message sends to the recipient service server.
  • the receiver service server completes the recovery operation of the media message that is expected to be recovered.
  • the client set to send a media message recovery request to the sender service server.
  • the sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information carried therein, that the media message that is expected to be recovered is sent to the receiver service server, and send the message to the receiver service server.
  • the media message recovery request is configured to: after receiving the media message recovery request, determine, according to the identifier information carried therein, that the media message that is expected to be recovered is sent to the receiver service server, and send the message to the receiver service server.
  • the media message recovery request is configured to: after receiving the media message recovery request, determine, according to the identifier information carried therein, that the media message that is expected to be recovered is sent to the receiver service server, and send the message to the receiver service server.
  • the receiving service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media message The action sent to the destination client.
  • the service server judges that the email that is expected to be recovered is not sent to the destination client of the email according to the following manner:
  • the destination client uses the POP3 to receive the email
  • the email that is expected to be recovered is searched in the service server, it is determined that the email that is expected to be recovered is not sent to the destination client of the email. .
  • the method for implementing media message recovery in the embodiment of the present invention includes: a client sending a media message recovery request to a service server, and indicating in the request, the identifier is used to identify The identification information of the recovered media message; after the service server receives the media message recovery request, and determines that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media The action that the message sends to the destination client.
  • the identifier information is used to identify the media message that is expected to be recovered, so that the service server can uniquely identify the media message according to the identifier information.
  • the identification information may include a recipient name, a media message title, an amount of information of the media message, a media message transmission time, a sending time, and the like.
  • the operation of prohibiting the sending of the media message to the destination client may be deleting the media message, or identifying the media message by prohibiting the sending to the destination client without deleting the media message, and Subsequent processing does not perform the operations sent to the destination client.
  • the service server determines that the media message that is expected to be recovered is not sent to the destination client of the media message and prohibits the operation of sending the media message to the destination client, and returns a response to the successful recovery of the client to the client;
  • a response to the recovery failure is returned to the client.
  • the service server to which the client that wants to recover the media message belongs is the same service server as the service server to which the destination client belongs, the service server is responsible for the media that is expected to be recovered.
  • the message recovery function when the service server to which the client that wants to recover the media message belongs is the same service server as the service server to which the destination client belongs, the service server is responsible for the media that is expected to be recovered. The message recovery function.
  • the service server to which the client that is required to recover the media message belongs is different from the service server to which the destination client belongs, that is, the service server includes the expected recovery.
  • the sender service server to which the client of the media message belongs and the receiver service server to which the destination client belongs the two implementation manners are included.
  • the sender service server completes the recovery operation of the media message that is expected to be recovered.
  • the client sends the media message recovery request to the sender service server.
  • the sender service server determines, according to the identifier information, that the media message that is expected to be recovered is not sent to the receiver service server, prohibiting the media message from being The operation sent by the receiving service server.
  • the receiver service server completes the recovery of the media message that is expected to be recovered. Operation.
  • the client sends the media message recovery request to the sender service server; after receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered has been sent. Sending, to the receiving service server, the media message recovery request to the receiver service server; after receiving the media message recovery request, the receiver service server determines, according to the identifier information, When the media message that is expected to be recovered is not sent to the destination client of the media message, the operation of sending the media message to the destination client is prohibited.
  • the service server determines that the email that is expected to be recovered is not sent to the destination client of the email according to the following manner:
  • the destination client uses POP3 to receive the email.
  • the email that is expected to be recovered is searched in the service server, it is determined that the email that is expected to be recovered is not sent to the destination client of the email;
  • the destination client When the destination client receives the email using IMAP4, when the client server searches for the status, it determines that the email that is expected to be recovered is not sent to the destination client of the email.
  • the following specific embodiment uses an email service as an example for an email system.
  • the system includes a sender mail client, a sender mail server, a recipient mail server, and a recipient mail client.
  • the context in which the specific embodiment 1 is applicable is that the recipient receives the email using the POP3 protocol.
  • the process of email recovery involves the following steps:
  • Step 401 According to the request of the sender user, the sender mail client sends a request for recovering the mail to the sender mail server, and the request includes the identifier information of the mail that is expected to be recovered (for example, Recipient name, message header, size, send time, etc.).
  • the recovery request can use the Simple Mail Transfer Protocol (SMTP) or the Internet Mail Access Protocol (IMAP).
  • SMTP Simple Mail Transfer Protocol
  • IMAP Internet Mail Access Protocol
  • the recovery request can be similar to the process of sending a normal email. It can be carried out by the client and the service side, and the subject or recipient or other information bar carries the special agreement of the two parties to indicate the recovery of the mail. Indicates, for example, that the recipient is a special address, and the subject line is filled with the information of the recovered message.
  • the delete (DELETE) or store (STORE) command or other commands can be used.
  • the information indicating that the mail is recovered can be carried by the command parameter.
  • the parameter can be the identifier of the message message, such as the unique identifier UID (Unique Identifier), if it is the storage (STORE) command, Mail retrieval is performed by setting a delete flag, for example, using Deleted Plus to request a mail retrieval.
  • Step 402 After receiving the mail recovery request, the sender mail server determines, according to the identifier information, whether the email that is expected to be recovered has been sent to the receiver service server.
  • step 405a is performed.
  • step 405b is executed.
  • Step 403 After receiving the mail recovery request, the recipient mail server determines whether the email that is expected to be recovered has been sent to the destination client of the email, and the manner of determining is that the service server searches for the desired The recovered email, when the email is searched, indicates that the email has not been sent to the destination client, and step 404a is performed; when the email is not found, the email is sent to the destination client, and the step is performed. 404b.
  • Step 404a The recipient mail server returns a mail recovery response to the sender mail server, and the response message indicates that the mail has been recovered.
  • Step 405a The sender mail server returns a mail recovery response to the sender mail client, and the response message indicates that the mail has been recovered, and the sender mail client receives the response and informs the sending user that the mail has been recovered. .
  • Step 404b The recipient mail server returns a mail recovery response to the sender mail server, and the response message indicates that the mail has not been recovered.
  • Step 405b The sender mail server returns a mail recovery response to the sender mail client, and the response message indicates that the mail has not been recovered.
  • the sender mail client receives the response and informs the sender user that the mail has not been received. recover. The process ends.
  • the context in which the second embodiment is applicable is that the recipient uses IMAP4 to receive the email.
  • the process of email recovery involves the following steps:
  • Step 501 is the same as step 401.
  • Step 502 is the same as step 402.
  • Step 503 After receiving the mail recovery request, the recipient mail server determines whether the email that is expected to be recovered has been sent to the destination client of the email, and the manner of determining is that the service server searches for the The email that is expected to be recovered and the status of this email is the status of the destination client that was not sent.
  • this email When this email is searched and the status of this email is not sent to the destination client state, it indicates that the email was not sent to the destination client, and the email is prohibited from being sent to the destination client, for example , delete this email directly, and go to step 504a.
  • step 504b The email was not found, indicating that the email was sent to the destination client, and step 504b was performed; when the email was found but the status of the email was not sent to the destination client state, it indicates that the email has Send to the destination client, and go to step 504b.
  • the mail in the business server has a status identifier. After the recipient mail server receives the mail recovery request, it is saved in it and is currently received. Searching for the message specified in the request, but failed to find it, indicating that the message has been accessed by the recipient and removed from the server. In another case, the recipient mail server finds the specified mail, but the status of the mail is not sent to the destination client status, for example, the status includes the mail has been read by the recipient (ie, displayed as "Readed”, "Responded", "Deleted” status, indicating that the message has been sent to the recipient.
  • the email message is no longer disclosed to the recipient in any way, including not sending the email notification, not returning the email (including some or all of the email)
  • the content of the email is given to the recipient client.
  • Step 504a The recipient mail server returns a mail recovery response to the sender mail server, and the response message indicates that the mail has been recovered.
  • Step 505a The sender mail server returns a mail recovery response to the sender mail client, and the response message indicates that the mail has been recovered, and the sender mail client receives the response and informs the sending user that the mail has been recovered. .
  • Step 504b The recipient mail server returns a mail recovery response to the sender mail server, and the response message indicates that the mail has not been recovered.
  • Step 505b The sender mail server returns a mail recovery response to the sender mail client, and the response message indicates that the mail has not been recovered.
  • the sender mail client receives the response and informs the sender user that the mail has not been received. recover. The process ends.
  • the solution of the present invention is not limited to the e-mail service, but also applies to the voice mail service, the video mail service, the short message service, the multimedia message service, and the instant message service.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

L'invention concerne un procédé et un système permettant la suppression de messages multimédias. Le système comprend un client et un serveur de services ; le client est utilisé pour envoyer au serveur de services une demande de suppression de message multimédia, la demande indiquant des informations d'identification identifiant le message multimédia dont la suppression est souhaitée ; suite à la réception de la demande de suppression de message multimédia, le serveur de services est utilisé pour bloquer l'envoi du message multimédia au client destinataire s'il est établi que le message multimédia dont la suppression est souhaitée n'a pas été envoyé au client destinataire du message multimédia. L'invention permet de supprimer un message multimédia transmis, d'améliorer la capacité de service d'un système de services, et d'améliorer l'expérience de l'utilisateur si toutefois celui-ci soumet la demande à temps.
PCT/CN2011/083930 2011-02-25 2011-12-14 Procédé et système permettant la suppression de messages multimédias WO2012113256A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN2011100460514A CN102651717A (zh) 2011-02-25 2011-02-25 一种实现媒体消息追回的方法和系统
CN201110046051.4 2011-02-25

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WO (1) WO2012113256A1 (fr)

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CN114338584B (zh) * 2022-01-11 2023-11-14 平安科技（深圳）有限公司 消息撤回方法和消息传输系统

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