WO2012113256A1

WO2012113256A1 - Method and system for implementing media message withdrawing

Info

Publication number: WO2012113256A1
Application number: PCT/CN2011/083930
Authority: WO
Inventors: 丁欣; 卢艳
Original assignee: 中兴通讯股份有限公司
Priority date: 2011-02-25
Filing date: 2011-12-14
Publication date: 2012-08-30
Also published as: CN102651717A

Abstract

Disclosed in the present invention are a method and system for implementing media message withdrawing, the system comprising a client and a service server; the client is used to send media message withdrawing request to the service server and indicating identification information identifying the media message desired to withdraw in the request; the service server is used to forbid the operation of sending the media message to the destination client when determining that the media message desired to withdraw has not been sent to the destination client of the media message, after receiving the media message withdrawing request. Utilizing the present invention scheme can achieve withdrawing the transmitted media message, improve service ability of the service system, improve user experience, whenever the user submits request in time.

Description

Method and system for realizing media message recovery

Technical field

The present invention relates to the field of communications, and in particular, to a method and system for implementing media message recovery. Background technique

With the popularity of Internet applications, e-mail services have become one of the most important Internet-based businesses. At present, protocols for transmitting and receiving e-mail in the network mainly include Simple Mail Transfer Protocol (SMTP), Post Office Protocol - Version 3 (P0P3), and Internet Message Access Protocol version. 4 (Internet Message Access Protocol - Version 4, referred to as IMAP4, the current version is 'ΊΜΑΡ 4th edition first revision", ie IMAP4revl), etc. Among them, some extensions of SMTP and IMAP4 are used for mail transmission ( The mail is transferred from the mail client to the mail server) and the transmission in the network (that is, the mail is transferred from one server to another); P0P3 and IMAP4 are used for receiving the mail (that is, the mail is sent from the mail server to the mail) Clients. These protocols However, users may encounter such problems during the actual use of the email service: After sending out the email, the user realizes that they have included the wrong content in the email, or misidentified the email. Sent to a wrong recipient, so don't want Income people receive the message. At present, the existing e-mail system can not help you recover the message has been sent, the user can not stop people receive reception has been sent to him (her) mail.

Similarly, for message services or other messaging services, the problem of not being able to recover media messages in existing service systems is widespread. Summary of the invention

The technical problem to be solved by the present invention is to provide a method and system for implementing media message recovery, which should respond to the user's need for media message recovery, and provide a solution for improving the service capability of the service system and improving the user experience. In order to solve the above technical problem, the present invention provides a system for implementing media message recovery, the system includes a client and a service server, and the client is configured to send a media message recovery request to the service server, and In the request, the identifier information for identifying the media message that is expected to be recovered is indicated; the service server is configured to: after receiving the media message recovery request, determine that the media message that is expected to be recovered is not sent to this When the destination client of the media message is used, the operation of sending the media message to the destination client is prohibited.

The above system can also have the following characteristics:

The service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs; the client is configured to send to the sender service server Sending the media message recovery request; the sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, that the media message that is expected to be recovered is not sent to the receiver When the service server is in operation, the operation of transmitting the media message to the recipient service server is prohibited.

The above system can also have the following characteristics:

The service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs; the client is configured to send to the sender service server Sending the media message recovery request; the sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, that the media message that is expected to be recovered has been sent to the receiver Sending, by the service server, the media message recovery request to the receiver service server; the receiver service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, the expected to be chased When the returned media message is not sent to the destination client of the media message, the operation of sending the media message to the destination client is prohibited.

The above system can also have the following characteristics:

The service server is configured to determine, when the media message is an email, the destination client that the email that is expected to be recovered is not sent to the email according to the following manner: The destination client receives the email by using the POP3 protocol. When the e-mail that is expected to be recovered is searched in the service server, it is determined that the e-mail that is expected to be recovered is not sent to the destination client of the e-mail; the destination client receives the IMAP4 protocol. In the case of email, in When the service server searches for the email that is expected to be recovered and the status of the email is that the destination client status is not sent, it is determined that the email that is expected to be recovered is not sent to the email. Destination client.

The above system can also have the following characteristics:

The media message is an email, a voicemail message, a videomail message, a short message, a multimedia message, or an instant message.

In order to solve the above technical problem, the present invention further provides a method for implementing media message recovery, comprising: a client sending a media message recovery request to a service server, and indicating in the request, the medium for identifying the desired recovery The identification information of the message; after the service server receives the media message recovery request, and determines that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media message from being The operation sent by the destination client.

The above method can also have the following characteristics:

The service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs. The method specifically includes: the client sends the message to the client The party service server sends the media message recovery request; after receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered is not sent to the receiving When the party is a service server, the operation of sending the media message to the receiver service server is prohibited.

The above method can also have the following characteristics:

The service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs. The method specifically includes: the client sends the message to the client The party service server sends the media message recovery request; after receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered has been sent to the receiving Sending, by the party service server, the media message recovery request to the receiver service server; after receiving the media message recovery request, the receiver service server determines, according to the identifier information, that the expectation is recovered When the media message is not sent to the destination client of the media message, the operation of sending the media message to the destination client is prohibited. The above method can also have the following characteristics:

When the media message is an email, the service server determines that the email that is expected to be recovered is not sent to the destination client of the email according to the following manner: In the case that the destination client receives the email by using the POP3 protocol, When the service server searches for the email that is expected to be recovered, it is determined that the email that is expected to be recovered is not sent to the destination client of the email; the destination client uses the IMAP4 protocol to receive the email. Next, when the service is in the client state of the destination, it is determined that the email that is expected to be recovered is not sent to the destination client of the email.

The above method can also have the following characteristics:

By using the above solution, as long as the request made by the user is timely, the media message that has been sent can be recovered, the service capability of the business system is improved, and the user experience is improved.

BRIEF abstract

1 is a schematic diagram of a network configuration in an application scenario 1 of an embodiment;

2 is a schematic diagram of a network configuration in an application scenario 2 of the embodiment;

FIG. 3 is a schematic diagram of a method for implementing media message recovery in an embodiment; FIG.

4 is a schematic diagram of a method for implementing media message recovery in a specific embodiment 1;

FIG. 5 is a schematic diagram of a method for implementing media message recovery in Embodiment 2.

Preferred embodiment of the invention

Embodiments of the present invention provide a method and system for recovering a transmitted media message. According to an embodiment of the present invention, a recipient can be prevented from receiving a media message sent by the user as long as the user requests it in time. The "media message" referred to herein may be an email, a voicemail message, a videomail message, a short message, a multimedia message, or an instant message. The media message can be an email with multimedia information, a voice message with voice information, a video message or email with video information, a short message with text information, a multimedia message with a multimedia message, or an instant message containing multimedia information in other real-time services. Message.

The system for implementing media message recovery in the embodiment of the present invention includes a client and a service server. The client is configured to send a media message recovery request to the service server, and in the request, identify identification information for identifying a media message that is desired to be recovered.

The service server is configured to, after receiving the media message recovery request, determine that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media message from being to the destination The operation sent by the client.

The identifier information is used to identify the media message that is expected to be recovered, so that the service server can uniquely identify the media message according to the identifier information. The identification information may include a recipient name, a media message title, an amount of information of the media message, a media message transmission time, a sending time, and the like.

The operation of prohibiting the sending of the media message to the destination client may be deleting the media message, or identifying the media message by prohibiting the sending to the destination client without deleting the media message, and Subsequent processing does not perform the operations sent to the destination client.

The service server is further configured to: after determining that the media message that is expected to be recovered is not sent to the destination client of the media message and prohibiting the operation of sending the media message to the destination client, returning to the client Returning a successful response; and also for returning a response to the recovery failure to the client when determining that the media message expected to be recovered has been sent to the destination client of the media message.

As shown in FIG. 1 , in the application scenario 1, when the service server to which the client that wants to recover the media message belongs is the same service server as the service server to which the destination client belongs, the service server is responsible for the media that is expected to be recovered. The message recovery function.

As shown in FIG. 2, in the application scenario 2, when the service server to which the client that wants to recover the media message belongs and the service server to which the destination client belongs are different service servers, that is, the service server includes the transmission expectation to be recovered. When the sender service server to which the client of the media message belongs and the receiver service server to which the destination client belongs, the two implementation manners are included. In a first implementation manner, the sender service server completes the recovery operation of the media message that is expected to be recovered.

The client, set to send a media message recovery request to the sender service server.

The sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information carried therein, that the media message that is expected to be recovered is not sent to the receiver service server, prohibiting the media The action that the message sends to the recipient service server.

In the second implementation manner, when the sender service server has sent the media message that is expected to be recovered to the receiver service server, the receiver service server completes the recovery operation of the media message that is expected to be recovered.

The sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information carried therein, that the media message that is expected to be recovered is sent to the receiver service server, and send the message to the receiver service server. The media message recovery request.

The receiving service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media message The action sent to the destination client.

In the above two application scenarios, when the media message is an email, the service server judges that the email that is expected to be recovered is not sent to the destination client of the email according to the following manner:

When the destination client uses the POP3 to receive the email, when the email that is expected to be recovered is searched in the service server, it is determined that the email that is expected to be recovered is not sent to the destination client of the email. .

When the destination client receives the email using IMAP4, when the status is searched for in the service server, it is determined that the email that is expected to be recovered is not sent to the destination client of the email.

As shown in FIG. 3, the method for implementing media message recovery in the embodiment of the present invention includes: a client sending a media message recovery request to a service server, and indicating in the request, the identifier is used to identify The identification information of the recovered media message; after the service server receives the media message recovery request, and determines that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media The action that the message sends to the destination client.

In the above method, the service server determines that the media message that is expected to be recovered is not sent to the destination client of the media message and prohibits the operation of sending the media message to the destination client, and returns a response to the successful recovery of the client to the client; When it is determined that the media message that is expected to be recovered has been sent to the destination client of the media message, a response to the recovery failure is returned to the client.

As shown in FIG. 2, in the application scenario 2, when the service server to which the client that is required to recover the media message belongs is different from the service server to which the destination client belongs, that is, the service server includes the expected recovery. When the sender service server to which the client of the media message belongs and the receiver service server to which the destination client belongs, the two implementation manners are included.

In the first implementation mode, the sender service server completes the recovery operation of the media message that is expected to be recovered.

The client sends the media message recovery request to the sender service server. After receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered is not sent to the receiver service server, prohibiting the media message from being The operation sent by the receiving service server.

In the second implementation manner, when the sender service server has sent the media message that is expected to be recovered to the receiver service server, the receiver service server completes the recovery of the media message that is expected to be recovered. Operation.

The client sends the media message recovery request to the sender service server; after receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered has been sent. Sending, to the receiving service server, the media message recovery request to the receiver service server; after receiving the media message recovery request, the receiver service server determines, according to the identifier information, When the media message that is expected to be recovered is not sent to the destination client of the media message, the operation of sending the media message to the destination client is prohibited.

In the above two application scenarios, when the media message is an email, the service server determines that the email that is expected to be recovered is not sent to the destination client of the email according to the following manner: The destination client uses POP3 to receive the email. In the case that the email that is expected to be recovered is searched in the service server, it is determined that the email that is expected to be recovered is not sent to the destination client of the email;

When the destination client receives the email using IMAP4, when the client server searches for the status, it determines that the email that is expected to be recovered is not sent to the destination client of the email.

The embodiments of the present invention are further described in detail below with reference to the accompanying drawings and specific embodiments. It should be noted that, in the case of no conflict, the features in the embodiments and the embodiments in the present application may be arbitrarily combined with each other.

The following specific embodiment uses an email service as an example for an email system. The system includes a sender mail client, a sender mail server, a recipient mail server, and a recipient mail client.

Specific embodiment 1

The context in which the specific embodiment 1 is applicable is that the recipient receives the email using the POP3 protocol. As shown in Figure 4, the process of email recovery involves the following steps:

Step 401: According to the request of the sender user, the sender mail client sends a request for recovering the mail to the sender mail server, and the request includes the identifier information of the mail that is expected to be recovered (for example, Recipient name, message header, size, send time, etc.).

The recovery request can use the Simple Mail Transfer Protocol (SMTP) or the Internet Mail Access Protocol (IMAP).

For the case of using SMTP, the recovery request can be similar to the process of sending a normal email. It can be carried out by the client and the service side, and the subject or recipient or other information bar carries the special agreement of the two parties to indicate the recovery of the mail. Indicates, for example, that the recipient is a special address, and the subject line is filled with the information of the recovered message.

For the case of using IMAP, you can use the delete (DELETE) or store (STORE) command or other commands. The information indicating that the mail is recovered can be carried by the command parameter. For example, for the delete (DELETE) command, the parameter can be the identifier of the message message, such as the unique identifier UID (Unique Identifier), if it is the storage (STORE) command, Mail retrieval is performed by setting a delete flag, for example, using Deleted Plus to request a mail retrieval.

Step 402: After receiving the mail recovery request, the sender mail server determines, according to the identifier information, whether the email that is expected to be recovered has been sent to the receiver service server.

If the result of the determination is that the email that is expected to be recovered is not sent to the recipient service server, the sender mail server prohibits the operation of sending the email to the recipient service server, for example, directly deleting the email. And step 405a is performed.

If the result of the determination is that the email desiring to be recovered has been sent to the recipient service server, step 405b is executed.

Step 403: After receiving the mail recovery request, the recipient mail server determines whether the email that is expected to be recovered has been sent to the destination client of the email, and the manner of determining is that the service server searches for the desired The recovered email, when the email is searched, indicates that the email has not been sent to the destination client, and step 404a is performed; when the email is not found, the email is sent to the destination client, and the step is performed. 404b.

Because the recipient receives the message using the POP3 protocol, if the message has not been received by the recipient, the mail server can directly search for the message. If the message has been received by the recipient, the mail server cannot directly search for the message locally. Step 404a: The recipient mail server returns a mail recovery response to the sender mail server, and the response message indicates that the mail has been recovered.

Step 405a: The sender mail server returns a mail recovery response to the sender mail client, and the response message indicates that the mail has been recovered, and the sender mail client receives the response and informs the sending user that the mail has been recovered. . The process ends.

Step 404b: The recipient mail server returns a mail recovery response to the sender mail server, and the response message indicates that the mail has not been recovered.

Step 405b: The sender mail server returns a mail recovery response to the sender mail client, and the response message indicates that the mail has not been recovered. The sender mail client receives the response and informs the sender user that the mail has not been received. recover. The process ends.

Specific embodiment 2

The context in which the second embodiment is applicable is that the recipient uses IMAP4 to receive the email. As shown in Figure 5, the process of email recovery involves the following steps:

Step 501 is the same as step 401.

Step 502 is the same as step 402.

Step 503: After receiving the mail recovery request, the recipient mail server determines whether the email that is expected to be recovered has been sent to the destination client of the email, and the manner of determining is that the service server searches for the The email that is expected to be recovered and the status of this email is the status of the destination client that was not sent.

When this email is searched and the status of this email is not sent to the destination client state, it indicates that the email was not sent to the destination client, and the email is prohibited from being sent to the destination client, for example , delete this email directly, and go to step 504a.

The email was not found, indicating that the email was sent to the destination client, and step 504b was performed; when the email was found but the status of the email was not sent to the destination client state, it indicates that the email has Send to the destination client, and go to step 504b.

Because the recipient uses IMAP4 to receive mail, the mail in the business server has a status identifier. After the recipient mail server receives the mail recovery request, it is saved in it and is currently received. Searching for the message specified in the request, but failed to find it, indicating that the message has been accessed by the recipient and removed from the server. In another case, the recipient mail server finds the specified mail, but the status of the mail is not sent to the destination client status, for example, the status includes the mail has been read by the recipient (ie, displayed as "Readed", "Responded", "Deleted" status, indicating that the message has been sent to the recipient.

When the recipient mail server determines that the email has not been sent to the destination client, the email message is no longer disclosed to the recipient in any way, including not sending the email notification, not returning the email (including some or all of the email) The content of the email is given to the recipient client.

Step 504a: The recipient mail server returns a mail recovery response to the sender mail server, and the response message indicates that the mail has been recovered.

Step 505a: The sender mail server returns a mail recovery response to the sender mail client, and the response message indicates that the mail has been recovered, and the sender mail client receives the response and informs the sending user that the mail has been recovered. . The process ends.

Step 504b: The recipient mail server returns a mail recovery response to the sender mail server, and the response message indicates that the mail has not been recovered.

Step 505b: The sender mail server returns a mail recovery response to the sender mail client, and the response message indicates that the mail has not been recovered. The sender mail client receives the response and informs the sender user that the mail has not been received. recover. The process ends.

The solution of the present invention is not limited to the e-mail service, but also applies to the voice mail service, the video mail service, the short message service, the multimedia message service, and the instant message service.

One of ordinary skill in the art will appreciate that all or a portion of the above steps may be accomplished by a program that instructs the associated hardware, such as a read-only memory, a magnetic disk, or an optical disk. Alternatively, all or part of the steps of the above embodiments may also be implemented using one or more integrated circuits. Correspondingly, each module/unit in the foregoing embodiment may be implemented in the form of hardware, or may be implemented in the form of a software function module. The invention is not limited to any specific form of combination of hardware and software. The above embodiments are only intended to illustrate the technical solutions of the present invention and are not to be construed as limiting the invention. A person skilled in the art should understand that the technical solutions of the present invention may be modified or equivalent, without departing from the spirit and scope of the present invention, and should be included in the scope of the claims of the present invention.

Industrial applicability

Claims

Claim

A system for implementing media message recovery, comprising a client and a service server; the client is configured to: send a media message recovery request to the service server, and carry in the request to identify the desired Identification information of the recovered media message;

The service server is configured to: after receiving the media message recovery request, determine that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the media message from being sent to the destination client The operation sent by the end.

2. The system of claim 1 wherein

The service server includes a sender service server to which the client that desires to recover the media message is sent, and a receiver service server to which the destination client belongs;

The client is configured to send the media message recovery request to the sender service server;

The sender service server is configured to: after receiving the media message recovery request, determining, according to the identifier information, that the media message that is expected to be recovered is not sent to the receiver service server, prohibiting the The operation that the media message sends to the recipient service server.

3. The system of claim 1 wherein

The sender service server is configured to: after receiving the media message recovery request, determine, according to the identifier information, that the media message that is expected to be recovered has been sent to the receiver service server, to receive the media message The party service server sends the media message recovery request;

The receiving service server, after receiving the media message recovery request, determining, according to the identifier information, that the media message that is expected to be recovered is not sent to the destination client of the media message, prohibiting the The operation that the media message sends to the destination client.

4. The system of claim 1 wherein The service server is configured to determine, when the media message is an email, the destination client that the email that is expected to be recovered is not sent to the email according to the following manner:

If the destination client receives the email with the post office protocol version 3 (POP3), and searches for the email that is expected to be recovered in the service server, it determines that the email that is expected to be recovered is not The destination client sent to this email;

In the case that the destination client receives an email using Internet Message Access Protocol version 4 (IMAP4), the email that is expected to be recovered is searched in the service server and the status of the email is not sent. In the case of the client state, it is determined that the email that is expected to be recovered is not sent to the destination client of the email.

5. The system of claim 1 wherein

6. A method for implementing media message recovery, comprising:

The client sends a media message recovery request to the service server, and carries the identification information for identifying the media message that is expected to be recovered in the request;

After receiving the media message recovery request, the service server determines that the media message that is expected to be recovered is not sent to the destination client of the media message, and prohibits sending the media message to the destination client. operating.

7. The method of claim 6, wherein

In the step of the client sending a media message recovery request to the service server, the client sends the media message recovery request to the sender service server;

After receiving the media message recovery request, the service server determines that the media message that is expected to be recovered is not sent to the destination client of the media message, and prohibits sending the media message to the destination client. The step of the operation includes: after receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered is not sent to the receiver service server, prohibiting Sending the media message to the receiver service server Send operation.

8. The method of claim 6, wherein

After receiving the media message recovery request, the service server determines that the media message that is expected to be recovered is not sent to the destination client of the media message, and prohibits sending the media message to the destination client. The step of the operation includes: after receiving the media message recovery request, the sender service server determines, according to the identifier information, that the media message that is expected to be recovered has been sent to the receiver service server, The receiving service server sends the media message recovery request; after receiving the media message recovery request, the receiving service server determines, according to the identifier information, that the media message that is expected to be recovered is not sent to the media. When the destination client of the message is used, the operation of sending the media message to the destination client is prohibited.

9. The method of claim 6, wherein

When the media message is an email, the service server determines that the email that is expected to be recovered is not sent to the destination client of the email according to the following manner:

10. The method of claim 6, wherein