WO2015196658A1

WO2015196658A1 - Method and device for acquiring delivery state of e-mail, and computer storage medium

Info

Publication number: WO2015196658A1
Application number: PCT/CN2014/089092
Authority: WO
Inventors: 李中兴; 姚立哲; 卢艳
Original assignee: 中兴通讯股份有限公司
Priority date: 2014-06-27
Filing date: 2014-10-21
Publication date: 2015-12-30
Also published as: CN105207884A

Abstract

A method for acquiring a delivery state of an e-mail, comprising: receiving, by a service server, a request to acquire a delivery state of a specific e-mail in a second terminal initiated by a first terminal (101), wherein the specific e-mail is an e-mail already sent by the first terminal to the second terminal through the service server; and according to the request, acquiring, by the service server, a delivery state corresponding to the specific e-mail and sending same to the first terminal (102). Also disclosed are a device for acquiring the delivery state of an e-mail, and a computer storage medium.

Description

Method, device and computer storage medium for obtaining email delivery status

Technical field

The present invention relates to the field of communications, and in particular, to a method, an apparatus, and a computer storage medium for acquiring an email delivery status.

Background technique

Email is one of the most important applications in Internet services. The protocols currently used for email sending and receiving are mainly Simple Mail Transfer Protocol (SMTP), Post Office Protocol Version 3 (POP3), and Internet Message Access Protocol version 4 (IMAP4, Internet). Message Access Protocol-Version4), in which the SMTP protocol and some extension protocols of the IMAP4 protocol can be used for the transmission of e-mail (both e-mail from the sending terminal to the mail server) and the transmission in the network (ie, the e-mail from One server is transferred to another server); POP3 protocol and IMAP4 protocol are used for receiving emails (ie, emails are sent from the mail server to the receiving terminal); these protocols ensure that users can deliver emails as expected. Recipient.

The email receipt information is convenient for understanding the delivery status of the sent mail. The delivery status includes: successfully reaching the other party's mailbox, not reaching the other party's mailbox, being rejected/returned by the other party, successfully reaching the other server, not reaching the other server, and the other server is not responding. , re-delivery, processing, unsuccessful delivery, whether the recipient has read, deleted, etc. These delivery statuses are usually sent by the sending terminal user after sending the email by setting the receipt option in the email client. Can be obtained.

It can be seen that the above-mentioned mail return service belongs to a method for passively obtaining an e-mail delivery status, and needs to send a message for acquiring a receipt at the same time as sending an e-mail, so that the message for obtaining the receipt is packaged and sent together, but for those already sent. And no receipt option is set Mail, you can't get the delivery status of these messages in this way.

Summary of the invention

In order to solve the existing technical problems, embodiments of the present invention are expected to provide a method and apparatus for obtaining an email delivery status.

The technical solution of the embodiment of the present invention is implemented as follows:

An embodiment of the present invention provides a method for obtaining an email delivery status, where the method includes:

The service server receives a request initiated by the first terminal to obtain a delivery status of a specific email in the second terminal, where the specific email is an email that the first terminal has sent to the second terminal by using the service server;

The service server acquires a delivery status corresponding to the specific email according to the request and sends the delivery status to the first terminal.

In the above solution, the request for obtaining a delivery status of a specific email includes: identifier information of the specific email;

The identification information includes: a sender address and a recipient address of the specific email.

In the above solution China, the identification information further includes at least one of the following information:

The sending time, mail header, and mail keyword of the specific email.

In the foregoing solution, the service server acquires a delivery status corresponding to a specific email according to the request, and includes:

The service server searches for a delivery status corresponding to the identification information in a database in which the email delivery status is recorded, based on the identification information in the request.

In the above solution, before the service server obtains the delivery status corresponding to the specific email according to the request, the method further includes:

The business server establishes a database that records the status of email delivery by:

Whenever the business server receives the email, extracting the identification information of the email, And establishing, by using the identifier information as an index, a data record, where the data record includes a delivery status of the email;

When the delivery status of the email is updated, the updated delivery status is written in the data record corresponding to the identification information.

In the above solution, the delivery status of the email is determined by:

Determining an e-mail transceiving protocol adopted by the second terminal when receiving the e-mail; determining, according to the e-mail protocol, an operation command performed by the second terminal on the e-mail, performing, on the second terminal, according to the determined e-mail transceiving protocol The operation command is parsed to determine the delivery status of the email.

After the first terminal sends an email to the second terminal by using the service server, the first server sends a request for acquiring the email delivery status to the service server;

The first terminal receives the delivery status of the email returned by the service server.

In the above solution, the request for obtaining the delivery status of the email includes: identifier information of the email;

The identification information includes: a sender address and a recipient address of the email.

In the above solution, the identifier information further includes at least one of the following information:

The email sending time, mail header, and mail keyword.

An embodiment of the present invention provides a service server, where the service server includes: a first request receiving module, a request processing module, and a response sending module;

The first request receiving module is configured to receive, by the first terminal, a request for acquiring a specific email delivery status in the second terminal, where the specific email is an email that the first terminal has sent to the second terminal;

The request processing module is configured to acquire, according to the request for acquiring an email delivery status, a delivery status corresponding to the specific email;

The response sending module is configured to send the delivery status of the email to the first terminal.

In the above solution, the request for acquiring a specific email delivery status includes: identifier information of the specific email;

The sending time, mail header, and mail keyword of the specific email.

In the above solution, the request processing module acquires a delivery status corresponding to a specific email according to the request, including:

A delivery status corresponding to the identification information is searched for in the database in which the email delivery status is recorded based on the identification information in the request.

In the foregoing solution, the service server further includes: a database establishing module configured to establish a database for recording an email delivery status by:

Whenever an email is received, extracting the identification information of the email, and establishing the data record with the identification information as an index, the data record including a delivery status of the email; when the email is delivered When updating, the updated delivery status is written into the data record corresponding to the identification information.

In the above solution, the service server further includes: a delivery status determining module, configured to determine a delivery status of the email received by the second terminal according to the following manner:

Determining an email transceiving protocol adopted by the second terminal when receiving the email; and determining, according to the email sending and receiving protocol, an operation command performed by the second terminal on the email, according to the determined email sending and receiving protocol to the second terminal The executed operation command is parsed to determine the delivery status of the email.

An embodiment of the present invention provides an apparatus for obtaining an email delivery status, where the apparatus includes: a request sending module and a response receiving module;

The request sending module is configured to send an email to the second terminal by using the service server Afterwards, sending a request for obtaining the email delivery status to the service server;

The response receiving module is configured to receive an email delivery status of the second terminal returned by the service server.

The email sending time, mail header, and mail keyword.

Embodiments of the present invention also provide a computer storage medium, the storage medium comprising a set of computer executable instructions for executing a method of obtaining an email delivery status of a service server.

The embodiment of the invention further provides a computer storage medium, the storage medium comprising a set of computer executable instructions for executing a method for acquiring an email delivery status of the first terminal.

An embodiment of the present invention provides a method, an apparatus, and a computer storage medium for acquiring an email delivery status, where a service server receives a request initiated by a first terminal to obtain a delivery status of a specific email in a second terminal, where the specific email is The e-mail sent by the first terminal to the second terminal by the service server; the service server acquires a delivery status corresponding to the specific e-mail according to the request, and sends the delivery status to the first terminal. In this way, the first terminal can view the delivery status of the sent email according to its own needs, and the method is simple and fast, and can greatly improve the user experience.

DRAWINGS

1 is a schematic flowchart 1 of an e-mail delivery state obtaining method according to an embodiment of the present invention;

2 is a schematic structural diagram 1 of an email processing system according to an embodiment of the present invention;

3 is a schematic structural diagram 2 of an email processing system according to an embodiment of the present invention;

4 is a second schematic flowchart of a method for acquiring an email delivery state according to an embodiment of the present invention;

FIG. 5 is a schematic structural diagram 1 of an apparatus for acquiring an email delivery state according to an embodiment of the present invention;

FIG. 6 is a schematic structural diagram 1 of a service server according to an embodiment of the present invention;

FIG. 7 is a schematic structural diagram 2 of a service server according to an embodiment of the present invention.

detailed description

In the embodiment of the present invention, the service server receives, by the first terminal, a request for acquiring a delivery status of a specific email in the second terminal, where the specific email is that the first terminal has passed the service server to the second An email sent by the terminal; the service server acquires a delivery status corresponding to the specific email according to the request and sends the delivery status to the first terminal.

Here, the first terminal and the second terminal are only used to distinguish different terminals, and are not used for limitation; wherein, the first terminal refers to a terminal that can initiate an acquisition of an email delivery status request in the second terminal to the service server; The second terminal refers to a terminal that is different from the first terminal.

The invention will be further described in detail below with reference to the drawings and specific embodiments.

The embodiment of the invention implements a method for obtaining an email delivery status. As shown in FIG. 1 , the method mainly includes the following steps:

Step 101: The service server receives, by the first terminal, a request for acquiring a delivery status of a specific email in the second terminal, where the specific email is sent by the first terminal to the second terminal by using the service server. e-mail;

Specifically, the service server may include: a first service server and a second service server; the first service server is a local service server of the first terminal, configured to process an email service for the first terminal, and the second service The server refers to a server for processing the email service of the second terminal; it should be noted that the first service server and the second service server may be The same service processor can also be the same service server;

When the first service server and the second service server are not the same service server, the overall structure of the email processing system is as shown in FIG. 2, and the first service server receives the email delivery initiated by the first terminal and acquires the second terminal. The status request (for convenience, hereinafter referred to as the mail delivery status acquisition request), forwards the mail delivery status acquisition request to the second service server through the network, and at this time, the second service server delivers the status to the mail. Get the request for processing;

When the first service server and the second service server are the same service server (ie, the service server), the overall structure of the email processing system is as shown in FIG. 3, and the service server receives the mail delivery status sent by the first terminal. Get the request, then process the request directly.

Specifically, the mail delivery status acquisition request mainly includes: identifier information of the specific email, and the service server may retrieve, according to the identifier information, a delivery status of the specific email;

More specifically, the identification information includes: a sender address and a recipient address of the specific email; further, the identifier information may further include any one of the following information or any combination thereof:

The sending time, mail header, and mail keyword of the specific email.

The sending time is the time when the first terminal sends the email, the mail header refers to the content in the title bar of the mail, and the mail keyword can be the content of any text format in the body of the mail.

Step 102: The service server acquires a delivery status corresponding to the specific email according to the request, and sends the delivery status to the first terminal.

Specifically, the service server acquires a delivery status corresponding to the specific email according to the request, including:

The service server searches for a delivery status corresponding to the identification information of the specific email in a database in which the email delivery status is recorded, based on the identification information in the request.

Specifically, before the step, the method further includes: the service server establishes a database for recording an email delivery status;

Specifically, the business server establishes a database for recording the status of email delivery by:

Whenever the service server receives the email, extracting the identification information of the email, and establishing the data record with the identifier information as an index, the data record including the delivery status of the email; when the email is When the delivery status is updated, the updated delivery status is written in the data record corresponding to the identification information; specifically, the delivery status includes: a status name and a status update time;

The data records of the exemplary email delivery status are shown in Tables 1 and 2, wherein the emails in Table 1 have undergone three states of read, deleted, and restored after being sent; After the e-mail is sent, it is always in the unread state; the delivery status is composed of the status name and the status update time; the identification information of the specific e-mail shown in Table 1 and Table 2 includes: the sender address: abc @zte.com.cn, recipient address: def@zte.com.cn and email title: aaaaa.

Table 1

Table 2

Specifically, the service server determines, according to the following method, the email received by the second terminal. Delivery status:

Specifically, the e-mail protocol here may include various types of e-mail transceiving protocols, such as various versions of protocols such as IMAP, POP, and SMTP; since different e-mail transceiving protocols correspond to different operating commands, Therefore, the e-mail transceiving protocol used by the second terminal to receive the e-mail needs to be determined first; in particular, the service server can obtain the e-mail transceiving protocol used by the second terminal when receiving the e-mail, for example, due to the second The terminal receives the e-mail from the service server. Therefore, when the second terminal establishes a connection with the service server, the e-mail transceiving protocol used by the second terminal e-mail can be obtained during the interaction process of the e-mail receiving; When the service server records an operation command executed by the second terminal user, the recorded information includes: a name of the operation command and a start execution time of the operation command; and the service server parses the corresponding operation command to determine an operation performed by the second terminal user, When the operation command is executed, the industry Operation of the server to update the delivery status of the second terminal according to the second end user performed.

It can be seen that, by using the method for obtaining the email delivery status provided by the embodiment of the present invention, the user may separately send a request for obtaining the email delivery status to the service server when sending the email or after sending the email, so as to obtain any user desire to obtain. The delivery status of the sent email.

The following is a detailed description of the method for obtaining the e-mail delivery status provided by the present invention. In the following embodiments, the first service server and the second service server are not the same service server, and the main processing flow is shown in FIG. 4 .

Embodiment 1

Step 400: Because the second terminal receives the mail by using the POP3 protocol, the second service server root The delivery status of the email is recorded and stored according to an operation command executed by the second terminal. When the second terminal adopts the RETR command operation of the POP3 protocol, and the return result is OK, the service server to which the second terminal belongs records the status of the mail as read; when the second terminal operates by using the DELE<mail id> command, and When the return result is OK, the second terminal service server records the status of the mail as soft deletion. When the session ends using the QUIT command, the service server to which the second terminal belongs records the status of the mail as deleted. When the mail status is soft delete and the mail is restored using RSET<mailid>, the business server to which the second terminal belongs updates the record status of the mail from soft delete to reserved.

Step 401: According to the request of the first terminal user, the first terminal sends a mail delivery status acquisition request to the first service server, where the request includes the identifier information of the email that the first terminal user desires to obtain the delivery status (eg, the recipient Name of person, mail title, size, time of sending, etc.);

Step 402: After receiving the email delivery status acquisition request, the first service server forwards the request to the second service server according to the receiver in the identifier information.

Step 403: The second service server parses the email delivery status request message, and the parsing process is to extract the content of the email request from the subject or other information column, including the sender name, the recipient name, the query keyword, and the time. . The second service server to which the second terminal belongs retrieves the email delivery status by searching for the mail in the email delivery status database of the record according to the recipient name, the sender name, the query keyword, and the time information. Delivery status.

Step 404: The recipient mail server returns a mail delivery status response to the first service server according to the search result, and the response message indicates the delivery status of the mail (including any one of the following information or any combination thereof: 1. the second terminal The second service server to which it belongs receives the mail time, 2, read and read time, or unread, 3, deleted and deleted time, or not deleted, 4, reserved and reserved time);

Step 405: The first service server returns a mail delivery status response to the first terminal, and the response message indicates the delivery status of the mail (including any one of the following information or any combination thereof: 1. The second service server to which the second terminal belongs receives the mail time, 2, read and read time, or unread, 3, deleted and deleted time, or not deleted, 4, reserved and reserved time, 5, Soft delete and soft delete time).

Embodiment 2

Step 400: Since the recipient receives the email using the IMAP4 protocol, the delivery status of the email can be recorded and stored according to the receiving command received by the recipient. When the second terminal receives the email by using the IMAP4 protocol, when the second terminal changes the mail attribute by using the STORE<mail id><new attributes> operation, the service server corresponding to the client according to the mail id and new attributes of the command Record and update the delivery status of the message. When the new attribute attribute is Seen and the command returns OK, the client business server records the mail delivery status as read. When the new attribute attribute is delete, the mail delivery status is marked as soft delete, and when the client uses the CLOSE command or uses the LOGOUT, EXPUNGE command, the mail server to which the client belongs updates the delivery status of the mail recorded as soft deleted to delete.

Step 401: According to the request of the first terminal user, the first terminal sends a mail delivery status acquisition request to the first service server, where the request includes the identification information (such as the recipient name and the mail header) of the email that is expected to obtain the delivery status. , size, sending time, etc.);

The process of sending a mail delivery status acquisition request may be similar to the process of sending an email, and may carry a special identifier indicating the status of the delivery of the mail in the subject or the recipient or other information column through the agreement of the terminal and the service server. For example, the recipient of the special address is used as the identifier, and the subject line is filled with the identifier of the email that is expected to obtain the delivery status (including: sender address, sending time, email subject); also through the terminal interface Setting an option or a button to facilitate the first terminal user to initiate a mail delivery status acquisition request to the second service server, and the first terminal user only needs to select or type the identification information of the email that wants to obtain the mail delivery status;

Step 403: The second service server parses the email delivery status request message, and the parsing process is to obtain the content of the mail delivery status acquisition request from the subject or other information column, including the sender name, the recipient name, and the query keyword. and time. The manner in which the service server to which the second terminal belongs retrieves the email delivery status is to retrieve the delivery of the email in the database in which the email delivery status is recorded according to the recipient name, sender name, query keyword, and time information. status.

Step 404: The second service server returns a mail delivery status response to the first service server according to the retrieval result, and the response message indicates the delivery status of the mail (including any one of the following information or any combination thereof: 1. the second terminal belongs to Second business server receiving mail time, 2, read and read time, or unread, 3, deleted and deleted time, or not deleted, 4, reserved and reserved time, 5, soft deleted and soft Delete time)

Step 405: The first service server returns a mail delivery status response to the first terminal, and the response message indicates the delivery status of the mail (including any one of the following information or any combination thereof: 1. The second service server to which the second terminal belongs. Receive mail time, 2, read and read time, or unread, 3, deleted and deleted time, or not deleted, 4, reserved and reserved time, 5, soft delete and soft delete time)

In order to implement the above method, an embodiment of the present invention further provides an apparatus for acquiring an email delivery status, which is located in the first terminal, as shown in FIG. 5, the apparatus includes: a request sending module 51 and a response receiving module 52; ,

The request sending module 51 is configured to send a request for acquiring the email delivery status to the service server after sending the email to the second terminal by the service server;

The response receiving module 52 is configured to receive information of an email delivery status of the second terminal returned by the service server.

The mail delivery status acquisition request mainly includes: the first terminal desires to obtain the identification information of the email in the delivery status, and the service server may retrieve the delivery status of the email according to the identification information;

The identification information includes: a sender address and a recipient address of the email;

The identification information may also include any one of the following information or any combination thereof:

The email sending time, mail size, mail header, and mail keyword.

The service server received by the response receiving module 52 returns the delivery status of the email, including any one of the following information or any combination thereof: 1. The second service server to which the second terminal belongs receives the mail time, 2. Read and read time, or unread, 3, deleted and deleted time, or not deleted, 4, reserved and reserved time, 5, soft delete and soft delete time.

In a specific implementation process, the request sending module 51 and the response receiving module 52 may be in a practical application by a central processing unit (CPU), a microprocessor (MPU), a digital signal processor (DSP), or a site located at the terminal. Programmable Gate Array (FPGA) implementation.

In order to implement the above method, the embodiment of the present invention further provides a service server. As shown in FIG. 6, the service server includes: a first request receiving module 61, a request processing module 62, and a response sending module 63.

The first request receiving module 61 is configured to receive a request sent by the first terminal to obtain a specific email delivery status in the second terminal; the specific email is an email that the first terminal has sent to the second terminal ;

The request processing module 62 is configured to acquire, according to the request for acquiring an email delivery status, a delivery status corresponding to the specific email;

The response sending module 63 is configured to send the delivery status of the email to the first terminal.

The service server includes: a first service server and a second service server; the first service server processes the mail sent by the first terminal, and the second service server processes the mail received by the second terminal; the first service server and the first service server The service servers may be the same service server or may belong to different service servers. Therefore, the service server according to the embodiment of the present invention It can include the following two structures:

The first structure: the first service server and the second service server are the same service server (referred to as a service server), and the first request receiving module 61, the request processing module 62, and the response sending module 63 are located in the service server. At this time, the basic structural block diagram is the same as that of FIG. 6, wherein each component module performs the same function as described above;

The second structure: the first service server and the second service server are not the same service server, the first request receiving module 61 is located in the first service server, and the request processing module 62 and the response sending module 63 are located in the second service. At the same time, the basic structural block diagram is as shown in FIG. 7 . The first request receiving module 61 is configured to receive a request for acquiring an email delivery status in the second terminal, according to the first configuration. The identifier information in the request for obtaining the email delivery status forwards the request to the second service server. The second service server further includes: a second request receiving module 64 configured to receive the first request receiving module 61. Forwarding the request for obtaining the email delivery status in the second terminal; at this time, the request processing module 62 located in the second service server is configured to acquire the delivery status of the email according to the request for obtaining the email delivery status. a response sending module 63 located in the second service server, configured to send the delivery status of the email To the first terminal.

The request processing module 62 acquires the delivery status of the email according to the request for acquiring the email delivery status, including: searching for the identifier in the database in which the email delivery status is recorded according to the identification information in the request. The delivery status corresponding to the information.

For the above two structures, the service server further includes: a database establishing module 65, and the database establishing module 65 is configured to establish a database for recording an email delivery status by:

Whenever an email is received, extracting the identification information of the email, and establishing the data record with the identification information as an index, the data record including a delivery status of the email; when the email is delivered When updating, the updated delivery status is written into the data record corresponding to the identification information; the delivery status includes: a status name and a status update time;

The service server further includes: a delivery status determination module 66 configured to determine a delivery status of the email received by the second terminal according to the following manner:

Determining an e-mail transceiving protocol adopted by the second terminal when receiving the e-mail; the service server may obtain an e-mail transceiving protocol adopted by the second terminal when receiving the e-mail by using a plurality of manners, for example, because the second terminal receives the e-mail from the service server Therefore, when the second terminal establishes a connection with the service server, during the interaction process of receiving the mail, the email receiving and receiving protocol adopted by the second terminal email is obtained; and then, according to the email receiving and receiving protocol And an operation command executed by the second terminal on the email, parsing an operation command executed by the second terminal according to the determined email sending and receiving protocol, and determining a delivery status of the email.

For example, when it is determined that the second terminal receives the mail by using the POP3 protocol, when the second terminal performs the RETR command operation, and the return result is OK, the service server records that the delivery status of the email is read; when the second terminal Execute the DELE<mail id> command operation, and when the return result is OK, the business server records the delivery status of the email as soft deletion. When the session ends using the QUIT command, the service server updates the status of the email to Deleted; when the message status is soft delete, and the message is restored by executing the RSET<mail id> operation command, the service server updates the delivery status of the message from soft deletion to reservation; or

Determining that the second terminal receives the email by using the IMAP4 protocol, when the second terminal uses the STORE<mail id><new attributes> operation to change the mail attribute, the service server records and updates the delivery of the mail according to the mail id and new attributes of the command. State; specifically, when the new attribute attribute is Seen and the command returns a result of OK, the service server records that the mail delivery status is read; when the new attribute attribute is delete, the mail delivery status is marked as soft deletion, and When the client uses the CLOSE command or uses the LOGOUT, EXPUNGE command, the service server updates the delivery status of the message recorded as soft deleted to deleted.

The delivery status of the email sent by the response sending module 63 includes any one of the following information or any combination thereof: 1. When the second service server to which the second terminal belongs receives the mail Inter, 2, read and read time, or unread, 3, deleted and deleted time, or not deleted, 4, reserved and reserved time, 5, soft deleted and soft deleted time.

In a specific implementation process, the first request receiving module 61, the request processing module 62, the response sending module 63, the second request receiving module 64, the database establishing module 65, and the delivery status determining module 66 may be located in a service in an actual application. The server's CPU, MPU, DSP or FPGA implementation.

In order to implement the above method, an embodiment of the present invention further provides a terminal, including the foregoing apparatus for obtaining an email delivery status.

Those skilled in the art will appreciate that embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention can take the form of a hardware embodiment, a software embodiment, or a combination of software and hardware. Moreover, the invention can take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage and optical storage, etc.) including computer usable program code.

The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (system), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or FIG. These computer program instructions can be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing device to produce a machine for the execution of instructions for execution by a processor of a computer or other programmable data processing device. The work specified in one or more blocks of a flow or a flow and/or a block diagram of a flowchart Able device.

The computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device. The apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.

These computer program instructions can also be loaded onto a computer or other programmable data processing device such that a series of operational steps are performed on a computer or other programmable device to produce computer-implemented processing for execution on a computer or other programmable device. The instructions provide steps for implementing the functions specified in one or more of the flow or in a block or blocks of a flow diagram.

The above is only the preferred embodiment of the present invention and is not intended to limit the scope of the present invention.

Claims

A method of obtaining an email delivery status, the method comprising:

The service server receives a request initiated by the first terminal to obtain a delivery status of a specific email in the second terminal, where the specific email is an email that the first terminal has sent to the second terminal by using the service server;

The service server acquires a delivery status corresponding to the specific email according to the request and sends the delivery status to the first terminal.
The method of claim 1, wherein the request to acquire a delivery status of a specific email comprises: identification information of the specific email;

The identification information includes: a sender address and a recipient address of the specific email.
The method of claim 2, wherein the identification information further comprises at least one of the following information:

The sending time, mail header, and mail keyword of the specific email.
The method according to claim 2 or 3, wherein the service server acquires a delivery status corresponding to a specific email according to the request, including:

The service server searches for a delivery status corresponding to the identification information in a database in which the email delivery status is recorded, based on the identification information in the request.
The method of claim 4, wherein before the service server obtains a delivery status corresponding to the specific email according to the request, the method further comprises:

The business server establishes a database that records the status of email delivery by:

Whenever the service server receives the email, extracting the identification information of the email, and establishing the data record by using the identifier information as an index, where the data record includes a delivery status of the email;

When the delivery status of the email is updated, the updated delivery status is written in the data record corresponding to the identification information.
The method of claim 5 wherein the delivery status of the email is determined by:

Determining an e-mail transceiving protocol adopted by the second terminal when receiving the e-mail; determining, according to the e-mail protocol, an operation command performed by the second terminal on the e-mail, performing, on the second terminal, according to the determined e-mail transceiving protocol The operation command is parsed to determine the delivery status of the email.
A method of obtaining an email delivery status, the method comprising:

After the first terminal sends an email to the second terminal by using the service server, the first server sends a request for acquiring the email delivery status to the service server;

The first terminal receives the delivery status of the email returned by the service server.
The method of claim 7, wherein the request to acquire a delivery status of the email comprises: identification information of the email;

The identification information includes: a sender address and a recipient address of the email.
The method of claim 8, wherein the identification information further comprises at least one of the following information:

The email sending time, mail header, and mail keyword.
A service server, the service server includes: a first request receiving module, a request processing module, and a response sending module; wherein

The first request receiving module is configured to receive, by the first terminal, a request for acquiring a specific email delivery status in the second terminal, where the specific email is an email that the first terminal has sent to the second terminal;

The request processing module is configured to acquire, according to the request for acquiring an email delivery status, a delivery status corresponding to the specific email;

The response sending module is configured to send the delivery status of the email to the first terminal.
The business server according to claim 10, wherein said obtaining a specific electronic The request for the mail delivery status includes: identification information of the specific email;

The identification information includes: a sender address and a recipient address of the specific email.
The service server according to claim 11, wherein the identification information further comprises at least one of the following information:

The sending time, mail header, and mail keyword of the specific email.
The service server according to claim 11 or 12, wherein the request processing module acquires a delivery status corresponding to the specific email according to the request, including:

A delivery status corresponding to the identification information is searched for in the database in which the email delivery status is recorded based on the identification information in the request.
The service server according to claim 13, wherein the service server further comprises: a database establishing module, configured to establish a database for recording an email delivery status by:

Whenever an email is received, extracting the identification information of the email, and establishing the data record with the identification information as an index, the data record including a delivery status of the email; when the email is delivered When updating, the updated delivery status is written into the data record corresponding to the identification information.
The service server according to claim 14, wherein the service server further comprises: a delivery status determination module, configured to determine a delivery status of the email received by the second terminal according to the following manner:

Determining an email transceiving protocol adopted by the second terminal when receiving the email; and determining, according to the email sending and receiving protocol, an operation command performed by the second terminal on the email, according to the determined email sending and receiving protocol to the second terminal The executed operation command is parsed to determine the delivery status of the email.
An apparatus for obtaining an email delivery status, the apparatus comprising: a request sending module and a response receiving module; wherein

The request sending module is configured to send, by using the service server, an email to the second terminal, to send a request for obtaining the email delivery status to the service server;

The response receiving module is configured to receive an email delivery status of the second terminal returned by the service server.
The apparatus according to claim 16, wherein said request for obtaining a delivery status of said email comprises: identification information of said email;

The identification information includes: a sender address and a recipient address of the email.
The apparatus of claim 17, wherein the identification information further comprises at least one of the following information:

The email sending time, mail header, and mail keyword.
A computer storage medium comprising a set of computer executable instructions for performing the method of obtaining an email delivery status as claimed in any of claims 1-6.
A computer storage medium comprising a set of computer executable instructions for performing the method of obtaining an email delivery status of any of claims 7-9.