WO2012027940A1 - Procédé de traitement de messages courts et centre de messages courts - Google Patents

Procédé de traitement de messages courts et centre de messages courts Download PDF

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Publication number
WO2012027940A1
WO2012027940A1 PCT/CN2010/080062 CN2010080062W WO2012027940A1 WO 2012027940 A1 WO2012027940 A1 WO 2012027940A1 CN 2010080062 W CN2010080062 W CN 2010080062W WO 2012027940 A1 WO2012027940 A1 WO 2012027940A1
Authority
WO
WIPO (PCT)
Prior art keywords
short message
error
user
message
called end
Prior art date
Application number
PCT/CN2010/080062
Other languages
English (en)
Chinese (zh)
Inventor
吴晓斌
钟建
伏晓海
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Publication of WO2012027940A1 publication Critical patent/WO2012027940A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/10—Connection setup
    • H04W76/18—Management of setup rejection or failure
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/18—Service support devices; Network management devices
    • H04W88/184—Messaging devices, e.g. message centre

Definitions

  • the present invention relates to the field of communications, and in particular to a short message processing method and a short message.
  • a short message center is responsible for storing and forwarding short messages, and is a core network element of a short message service.
  • the success rate of short message delivery is an important issue for short message services.
  • the success rate of short message delivery also directly affects the user's body-risk.
  • the success rate of sending a short message is not high because an error occurs when a short message is sent to the user terminal.
  • network cause errors There are two main reasons for errors: network cause errors and user cause errors. Among them, the network cause error mainly refers to errors caused by various processing factors or other problems of various network elements participating in the short message service, such errors are beyond the control of the user.
  • User-related errors mainly refer to errors that occur due to user reasons, such as errors such as the user's mobile phone full memory, user shutdown, paging non-response, and invalid destination number.
  • the inventor has found that in the actual application process, the short message delivery failure caused by the user's cause error often occurs, and neither the calling end nor the called end knows that the short message delivery failure is caused by the user's cause error, thereby affecting The user experience.
  • a main object of the present invention is to provide a short message processing solution to solve at least the problem of affecting user experience caused by a failure of a short message transmission caused by a user cause error in the related art.
  • a short message processing method includes: the short message center determines that the short message forwarding fails due to a user error; the short message center sends a notification message to the called end or the calling end of the short message, notifying that the calling end or the called end is short due to the user reason error Message forwarding failed.
  • a short message center is provided.
  • the short message center includes: a determining module, configured to determine that the short message is forwarded due to a user error
  • the sending module is configured to send a notification message to the called end or the calling end of the short message, and notify the calling end or the called end that the short message forwarding fails due to the user reason error.
  • the short message center is used to determine that the user's cause error causes the short message to be forwarded, and the calling party or the called party is notified, which solves the impact of the short message sending failure caused by the user's cause error in the related art.
  • the problem of experience in turn, achieves the effect of improving the user experience.
  • FIG. 1 is a block diagram of a user cause error notification in the embodiment of the present invention
  • FIG. 2 is a flowchart of a short message processing method in an embodiment of the present invention
  • FIG. 3 is a short message processing in the embodiment of the present invention.
  • FIG. 4 is a structural block diagram of a short message center according to an embodiment of the present invention;
  • FIG. 5 is a structural block diagram of a transmitting module according to an embodiment of the present invention
  • FIG. 6 is a block diagram of an embodiment of the present invention.
  • Another structural block diagram of the transmitting module is a specific structural block diagram of the short message center in the embodiment of the present invention.
  • BEST MODE FOR CARRYING OUT THE INVENTION will be described in detail with reference to the accompanying drawings. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict.
  • Embodiment 1 is a structural diagram of a user cause error notification according to an embodiment of the present invention.
  • the architecture includes a short message center, a calling user, and a called user.
  • the short message center performs a wireless network with the calling user and the called user. The interaction of the message.
  • the embodiment of the invention is implemented based on the architecture.
  • the embodiment of the invention provides a short message processing method.
  • 2 is a flowchart of a short message processing method according to an embodiment of the present invention. As shown in FIG. 2, the method includes: Step S202, the short message center determines that the short message forwarding fails due to the user's reason error; Step S204: The short message center sends a notification message to the called end or the calling end of the short message, notifying the calling end or the called end that the user is wrong due to the user Causes short message forwarding to fail.
  • the short message center after determining that the short message forwarding fails due to a user error, notifies the calling end or the called end that the short message forwarding fails due to a user error, so that the calling end or the called end can This is handled accordingly, improving the user experience.
  • the embodiment mainly improves the user error and improves the success rate of the message delivery.
  • the short message center may send a notification message to the called end, and the notification message is used by the notification message. The memory of the called party is released, wherein the notification message is a flash message.
  • the short message center receives the error code, and different error codes are used to indicate different error types, so that the short message center can determine the type of the user cause error according to the content of the error code.
  • the memory is full for the called end.
  • the called end is notified to release the memory, thereby overcoming the user's cause error, so that the short message can be normally received, and the success rate of the short message is improved.
  • the user terminal can also receive the notification message when the user terminal memory is full, which enhances the practicability of the embodiment.
  • the flash message can be automatically displayed on the main interface of the user terminal, and the prompt effect is better than the ordinary short message.
  • the short message center determines that the type of the user cause error is the called end page no response error, the short message center sends a notification message to the calling end, the notification The message is used to notify the calling party not to send a short message to the called party.
  • the short message center receives the error code, and different error codes are used to indicate different error types, so that the short message center can determine the type of the user cause error according to the content of the error code. No response error for the called end page.
  • the short message center can also determine the type of the error according to the error code, and notify the calling or called terminal according to the user reason error type, so that the calling end Or the called end can perform the corresponding operation.
  • the notification message sent by the short message center to the calling end is a flash message. Because of the flash letter The short message memory of the user space can reduce the load of the user terminal memory.
  • the flash message can be automatically displayed on the main interface of the user terminal, and the prompt effect is better than the ordinary short message.
  • the short message center may record that the called party fails to receive the short message due to a user error, and is short.
  • the short message center may refuse to forward the short message or may attempt to forward the short message to the called end.
  • the short message center may determine that the user cause error is a temporary error, and attempt to deliver the received short message to the called terminal; and when it is determined that the user cause error is not a temporary error, the short message is refused to be forwarded.
  • the short message center selectively determines that the called user fails to receive the short message due to the user's cause error, thereby reducing the possibility of reoccurring the user's cause error.
  • the user's cause error is a temporary error, that is, when the error is likely to be eliminated at any time
  • the short message center can also try to deliver the short message, which can also improve the success rate of the short message.
  • FIG. 3 is a specific flowchart of a short message processing method according to an embodiment of the present invention. As shown in FIG. 3, the method includes: Step S301: Configure a user notification policy for a short message center system.
  • Step S302 The short message center determines whether the sent message is a start message or a notification message. If the message is sent, the process proceeds to step S303, and if it is the notification message, the process proceeds to step S307.
  • Step S303 For the originating message, the short message center processes normally according to the existing process. Before the short message is sent, check whether the status of the user of the message is a failure. If the status is successful, the status is successful. If the status is successful, the status is directly delivered. If the status is successful, the configuration determines whether to attempt to deliver or directly return the previous failed error code. Specifically, when the reason for the failure is temporary, for example, if the called user's page is unresponsive, such as an error that may be ruined at any time, the user attempts to deliver; when the reason for the failure is a non-transitory error, such as called The user owes money, the called user does not customize a certain service, which takes a long time to be overcome.
  • Step S304 After receiving the response of the short message sent by the previous step, the short message center performs the determination. If the response is successful, check whether the status of the previous message of the user of the message is a failure. If the status of the previous message of the user of the message is a failure, the status of the user is modified to be successful. If the response is a failure, it proceeds to step S305.
  • Step S305 The short message center sends a notification message to the calling or called user of the message according to the type of the user's cause error and the notification policy configured by the system, and the notification message may be a flash message.
  • Step S306 the short message center records the status of the destination user of the message as a failure, and records the reason for the failure, and is used when determining a short message status of a user in step S303.
  • Step S307 for the response message of the notification message, the notification message is no longer sent, so as to avoid looping of the notification message in the short message center system.
  • a user cause notification process is added.
  • the prompt message may be sent to the calling user or the called user according to the error reason, thereby effectively reducing the possibility of a similar user cause error, thereby improving the short message.
  • the success rate is issued.
  • the third embodiment corresponds to the foregoing method embodiment, and the embodiment of the present invention further provides a short message center, and the short message center can be used to implement the methods of the first embodiment and the second embodiment.
  • 4 is a structural block diagram of a short message center according to an embodiment of the present invention.
  • the short message center includes: a determining module 42 configured to determine that a short message forwarding failure occurs due to a user cause error; and a sending module 44 coupled to the determining module 42 And sending a notification message to the called end or the calling end of the short message, notifying the calling end or the called end that the short message forwarding fails due to the user reason error.
  • 5 is a structural block diagram of a transmitting module according to an embodiment of the present invention.
  • the determining module includes: a first determining submodule 52, configured to determine that a type of a user cause error is a memory full error of the called end;
  • the sending sub-module 54 is coupled to the first determining sub-module 52, and configured to send a notification message to the called end, where the notification message is used to notify the called end to release the memory, where the notification message is a flash message.
  • FIG. 6 is another structural block diagram of a transmitting module according to an embodiment of the present invention.
  • the second determining sub-module 62 is configured to determine that the type of the user's cause error is a called terminal non-response error;
  • the second sending sub-module 64 is coupled to the second determining sub-module 62, and configured to send a notification message to the calling end, where the notification message is used to notify the calling end that the short message is not sent to the called end temporarily.
  • the notification message may be a flash message.
  • FIG. 7 is a block diagram of a specific structure of a short message center according to an embodiment of the present invention.
  • the short message center further includes: a recording module 72, configured to record that the called end fails to receive the short message due to a user error; the receiving module 74, coupled To the recording module 72, for receiving the short message sent to the called end again; the processing module 76 is coupled to the receiving module 74, for rejecting the short message received by the sending and receiving module or attempting to send the receiving module to the called end Short message to.
  • the processing module 76 attempts to deliver the received short message to the called end; otherwise, the processing module 76 refuses to send the received short message.
  • the embodiment of the present invention can send a prompt message to the calling user or the called user according to the error reason when the short message is sent to the user causing the error, which effectively reduces the occurrence of similar user error.
  • the possibility thereby improving the success rate of short message delivery.
  • modules or steps of the present invention can be implemented by a general-purpose computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices.
  • they may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Telephone Function (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

L'invention concerne un procédé de traitement de messages courts et un centre de messages courts. Le procédé comprend les étapes suivantes : un centre de messages courts confirme que le transfert d'un message court échoue en raison d'une erreur causée par un utilisateur ; le centre de messages courts transmet un message de notification à une extrémité appelée ou une extrémité appelante du message court et notifie l'extrémité appelée ou l'extrémité appelante que le transfert du message court échoue en raison de l'erreur causée par un utilisateur. L'invention permet d'améliorer l'expérience d'utilisateur.
PCT/CN2010/080062 2010-09-01 2010-12-21 Procédé de traitement de messages courts et centre de messages courts WO2012027940A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN2010102760862A CN101951574A (zh) 2010-09-01 2010-09-01 短消息处理方法和短消息中心
CN201010276086.2 2010-09-01

Publications (1)

Publication Number Publication Date
WO2012027940A1 true WO2012027940A1 (fr) 2012-03-08

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WO (1) WO2012027940A1 (fr)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102638777A (zh) * 2011-02-15 2012-08-15 中兴通讯股份有限公司 短信发送方法及装置
CN104507059B (zh) * 2014-12-19 2018-01-16 广东欧珀移动通信有限公司 一种彩信发送管理方法和彩信发送管理装置
CN105991837A (zh) * 2015-03-05 2016-10-05 西安酷派软件科技有限公司 一种提示方法、装置及终端
CN108566628A (zh) * 2018-07-19 2018-09-21 北京小米移动软件有限公司 短消息重传方法、装置、设备及存储介质

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1747567A (zh) * 2004-09-10 2006-03-15 华为技术有限公司 一种消息发送方法及其系统
CN101068381A (zh) * 2007-06-07 2007-11-07 中兴通讯股份有限公司 短消息系统及短消息重新发送方法
CN101730021A (zh) * 2009-11-20 2010-06-09 中国电信股份有限公司 码分多址终端短消息存储空间不足时的处理方法和系统

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1747567A (zh) * 2004-09-10 2006-03-15 华为技术有限公司 一种消息发送方法及其系统
CN101068381A (zh) * 2007-06-07 2007-11-07 中兴通讯股份有限公司 短消息系统及短消息重新发送方法
CN101730021A (zh) * 2009-11-20 2010-06-09 中国电信股份有限公司 码分多址终端短消息存储空间不足时的处理方法和系统

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