WO2011153841A1 - Procédé et dispositif destinés à contrôler la facturation d'un service - Google Patents

Procédé et dispositif destinés à contrôler la facturation d'un service Download PDF

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Publication number
WO2011153841A1
WO2011153841A1 PCT/CN2011/071019 CN2011071019W WO2011153841A1 WO 2011153841 A1 WO2011153841 A1 WO 2011153841A1 CN 2011071019 W CN2011071019 W CN 2011071019W WO 2011153841 A1 WO2011153841 A1 WO 2011153841A1
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WO
WIPO (PCT)
Prior art keywords
charging
user
service
charging mode
period
Prior art date
Application number
PCT/CN2011/071019
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English (en)
Chinese (zh)
Inventor
査桂峰
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
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Publication of WO2011153841A1 publication Critical patent/WO2011153841A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
    • H04L12/1453—Methods or systems for payment or settlement of the charges for data transmission involving significant interaction with the data transmission network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
    • H04L12/1485—Tariff-related aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/43—Billing software details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/44—Augmented, consolidated or itemized billing statement or bill presentation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/46—Real-time negotiation between users and providers or operators
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H04M15/745—Customizing according to wishes of subscriber, e.g. friends or family
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/83—Notification aspects
    • H04M15/85—Notification aspects characterised by the type of condition triggering a notification
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/83—Notification aspects
    • H04M15/85—Notification aspects characterised by the type of condition triggering a notification
    • H04M15/852—Low balance or limit reached
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/83—Notification aspects
    • H04M15/85—Notification aspects characterised by the type of condition triggering a notification
    • H04M15/854—Available credit

Definitions

  • the present invention relates to the field of communications, and in particular to a method and apparatus for controlling traffic billing.
  • BACKGROUND OF THE INVENTION As an intelligent service, CRBT has experienced rapid development in recent years and has stabilized. At present, CRBT has a lot of features. However, the demand for CRBT functionality has become less and less, and the demand for billing-based devices is increasing. Especially in overseas markets, the billing modes vary widely from country to country. Some are charged according to the day, some are charged according to the month, some are charged once every 30, 60 days, and every 15 days, 7 days are charged. Intermediate operators also frequently make promotions and change previous billing models.
  • the inventor has found that the above related technologies have the following disadvantages:
  • the billing cycle is not flexible enough, and the general billing cycle cannot be flexibly modified after confirmation, and a version is required and an upgrade tool is required for batch processing.
  • Individual users cannot choose their preferred billing cycle.
  • the billing period cannot be adaptively changed to obtain the maximum benefit.
  • the balance is insufficient for a while, the ring tone is deleted and cannot be used. After the user recharges, it needs to be ordered again before it can be used. The operation is troublesome.
  • a primary object of the present invention is to provide a method and apparatus for controlling service charging to solve at least the problem that the foregoing charging method is not flexible enough.
  • a method for controlling service charging includes: determining, according to a first charging mode of a service, whether an amount corresponding to the first charging mode is greater than a user The account balance, where the service corresponds to multiple charging methods, and the various charging methods respectively correspond to different amounts; if the judgment result is yes, the second charging mode of the service is selected for the user to select, wherein the second meter The amount corresponding to the fee method is smaller than the amount corresponding to the first billing method.
  • the different charging modes respectively correspond to different charging periods, the first charging mode corresponds to the first charging period, and the second charging mode of the selected service is selected by the user to include: selecting a second charging period of the service for the user to select, The second charging mode corresponds to the second charging period, and the second charging period is smaller than the first charging period.
  • the method further includes: if the user renews the fee, determining whether the current user's balance is greater than the balance corresponding to the first charging mode; If the balance of the user is greater than the balance corresponding to the first charging mode, the user restores the first charging mode.
  • the above service can be a CRBT service.
  • the method further includes: placing the CRBT service in a retention period state, where the retention period state corresponds to a retention period of a predetermined length, and the retention period state
  • the ring tone of the CRBT service selected by the user does not change.
  • the foregoing method further includes: deducting the user for the user after the retention period expires; and deleting the ring tone if the deduction fails. The user is sent a chargeback information reminder at a predetermined time before the user is charged.
  • a control device for service charging comprising: a first determining module, configured to determine the first charging if the user uses the first charging mode of the service Whether the amount corresponding to the information is greater than the user's account balance, wherein the service corresponds to multiple charging methods, and the various charging methods respectively correspond to different amounts; the selection module is set to select the service when the judgment result is yes.
  • the second charging mode is selected by the user, and the amount corresponding to the second charging mode is smaller than the amount corresponding to the first charging mode.
  • the different charging modes respectively correspond to different charging periods, the first charging mode corresponds to the first charging period, and the selecting module is set to select the second charging period of the service, where the second charging mode corresponds to the second charging period.
  • the second billing period is smaller than the first billing period.
  • the device further includes: a second determining module, configured to determine, when the user renews the fee, whether the balance of the current user is greater than a balance corresponding to the first charging mode; and the processing module is configured to set the balance of the current user to be greater than the first charging In the case of the balance corresponding to the mode, the first charging mode is restored for the user.
  • a second determining module configured to determine, when the user renews the fee, whether the balance of the current user is greater than a balance corresponding to the first charging mode
  • the processing module is configured to set the balance of the current user to be greater than the first charging In the case of the balance corresponding to the mode, the first charging mode is restored for the user.
  • the method corresponds to a different amount; if the judgment result is yes, the second charging mode of the service is selected for the user to select, wherein the amount corresponding to the second charging mode is smaller than the amount corresponding to the first charging mode, and the solution is solved.
  • the billing method is not flexible enough to achieve the effect of flexible billing.
  • FIG. 1 is a flow chart of a method for controlling service charging according to an embodiment of the present invention
  • FIG. 2 is a schematic diagram of a service charging system according to an embodiment of the present invention
  • FIG. 4 is a basic flow chart of the user ordering and using the charging mode according to the embodiment of the present invention
  • FIG. 5 is a flowchart of the processing of the renewal system according to the embodiment of the present invention
  • Step S102 When the user uses the first charging mode of the service, determine, corresponding to the first charging mode, Whether the amount is greater than the user's account balance, wherein the service corresponds to multiple charging methods, and the various charging methods respectively correspond to different amounts.
  • the foregoing method can be applied to the case where the service is a variety of communication services such as a CRBT service and a short message service.
  • step S104 if the determination result is yes, the second charging mode of the service is selected for the user to select, wherein the amount corresponding to the second charging mode is smaller than the amount corresponding to the first charging mode.
  • a flexible charging mode is provided.
  • the charging period is configurable, selectable, and adaptively adjusted when the user balance is insufficient, thereby providing an excellent charging mode for the operator, not only It can enable operators to maximize the benefits of the business, and also provide more options for CRBT users, reducing development and upgrade costs. In the case that the current balance is relatively low, it is convenient for the user to select a more suitable charging method.
  • the various charging modes may respectively correspond to different charging periods, the first charging mode corresponds to the first charging period, and the second charging mode of the service is selected for the user to select, including: selecting the second charging of the service.
  • the period is for the user to select, where the second charging mode corresponds to the second charging period, and the second charging period is smaller than the first charging period.
  • the method may further include: if the user renews the fee, determining whether the current user's balance is greater than the balance corresponding to the first charging mode; If the balance of the current user is greater than the balance corresponding to the first charging mode, the first charging mode is restored for the user.
  • the method further includes: placing the CRBT service in a retention period state, where the retention period state corresponds to The retention period of the predetermined length, and in the retention period state, the ring tone of the CRBT service selected by the user does not change.
  • the user can select the billing cycle that he or she desires, such as 60 days, 30 days,
  • the user's order balance is insufficient, the user is prompted to select the remaining billing period that is smaller than the current billing period, or the system automatically selects a suitable billing period corresponding to the balance for the user to select.
  • the automatic renewal is performed, if the balance is insufficient, an automatic charging cycle is automatically selected to deduct the fee, and the next charging cycle is automatically restored to the previous charging cycle. If there is no suitable billing cycle to deduct the fee, the ring tone state is placed in the retention period state, and the deduction is continued after the retention period expires, and if it fails again, the ring tone is deleted.
  • the foregoing method further includes: deducting the user for the user after the retention period expires; and deleting the ring tone if the deduction fails.
  • the charge information reminder may be sent to the user at a predetermined time before the user charges the fee.
  • the service charging system may be composed of a periodic discount planning unit, an ordering logic processing unit, and a renewal adaptive processing unit.
  • the first part creates a configuration unit for the flexible billing cycle discount
  • the second part is the part that the user orders to use the charging mode
  • the third part is the renewal fee adaptive processing part.
  • the periodic discount planning unit communicates with an external Web or database subsystem; the ordering logic processing unit communicates with one or more of the following: a Web (Web) subsystem, a Wireless Application Protocol (Wireless Application Protocol, referred to as WAP) subsystem, Interactive Voice Response (IVR) subsystem, Short Message System (SMS) subsystem, Unstructured Supplementary Service Data (USSD) Subsystem, charging subsystem;
  • the renewal adaptive processing unit can communicate with one or more of the following: DB subsystem, SMS subsystem, charging subsystem, and Call subsystem.
  • the cycle discount planning unit is responsible for the planning of each flexible billing cycle, as well as the ringing order discount and the renewal discount setting. Operate from the web subsystem and store the information in the database subsystem.
  • the service interface is provided by a subsystem such as web/ivr/sms/ussd/wap, and the purchase, gift, and copy operations are completed by the ordering logic processing unit.
  • a billing message is sent to the billing subsystem, and the message is sent to the short message system. SMS notification to the user.
  • Subsequent processing is completed by the renewal adaptive processing unit, which is responsible for deduction. If the balance is insufficient, the user can adaptively select an appropriate billing period according to the user balance, and also needs to interact with the billing subsystem, the SMS subsystem, and the like. This achieves a flexible billing model.
  • the system can be used by the operator to plan a billing period that can be selected by the user, for example, planning a ring tone billing period that the current system user can select, and some system discount information.
  • the system will prompt the user to select according to the planned cycle.
  • the user selects the charging method by using the above system, the user can freely select his/her favorite billing period and the discount price (or amount) of the period.
  • the system sends a reminder message to the user to inform the user of the deduction information N days in advance, where N can be flexibly set according to needs.
  • the user balance is insufficient at the time of renewal, the best billing period that can be paid is automatically selected, and the previous billing period is restored in the next period. If there is no optional billing cycle when renewing the fee, the user ring tone will be set. In the retention period state, try to deduct the fee after the retention period expires, and if it fails again, delete the ring tone. The ring tone setting of the reserved state is invalid.
  • the above system makes the billing cycle flexible and configurable, and each user can select the desired period for each ring tone, and can adaptively select the billing period when renewing the fee and automatically recover in the next period, and the deduction fails to enter the retention period. The next time you buckle it again. This allows the user to have more choices, ease of operation, and reduced development and upgrade costs.
  • the first part is mainly responsible for the creation of flexible billing cycles, parameter setting, modification, and deletion processing.
  • the detailed description is as follows: First, the system maintenance administrator logs in to the user interface (User Interface, referred to as UI) that manages the flexible charging mode.
  • the page displays all billing cycles and related discount configurations in the current system. Administrators can perform additions, deletions, and operations.
  • FIG. 3 is a flow chart of a billing cycle and system discount creation and release in the embodiment of the present invention. If a new billing cycle is added, the operation steps can be as follows: Step 1: First enter the number of days of the billing cycle, and the discount with respect to the original ringtone price, the name information, and when finished, proceed to step 4.
  • Step 2 Fill in the effective date of the ringing billing cycle, and confirm that it is added to the system. The period is pending review and go to step 3.
  • Step 3 The tariff auditor logs in to the audit UI for review. If the audit fails, it is set to the unfailed state. At the same time, the reason for the rejection is recorded, and the maintenance personnel are returned to the tampering. After the approval is passed, it will be displayed to the user after the effective date is reached.
  • the billing cycle is modified, the operation procedure is similar to the adding process. The maintenance personnel can modify the number of days, price information, and effective date of the billing cycle. After the modification, it is set to the pending audit status. The same tariff auditor needs to audit. If the billing cycle is deleted, it is also relatively simple.
  • the setting status is the status to be deleted, and then the tariff personnel can completely delete the billing, otherwise it is set to the normal state.
  • the tariff reviewer can also set a configuration that gives a certain discount based on the number of orders that the user has ordered, and a discount configuration at the time of renewal.
  • Increase repair The operation is as follows: Step 1, specify or select the current interval, such as A-B first, that is, A ringtone to B ringtones, for example, may be between 1 and 3, and then enter step 4 to gather 2. Step 2, specify the discount for this interval. The system will check if the discount ratio with other intervals is reasonable and effective. Add if it is valid. Go to step 3.
  • Step 3 After all the modifications are modified, the final generation of the discount information can be confirmed. The system will check whether all the sections are continuously valid. If it is not continuous or invalid, the administrator is prompted to add the modification, and the process proceeds to step 1. If it is valid, the final deduction discount information is synchronized. It should be noted that the renewal discount can be falsified separately, with only one parameter.
  • the process may include the following steps: Step S301: Display current billing period and discount information. Step 4 is performed to gather S301 or step S305. Step S302, planning and maintaining a flexible billing period. Then step S303 or step S304 is performed. Step S303, deleting the selected charging period. Then step S331 is performed. Step S304, creating, 4 tampering with the billing cycle.
  • Step S305 maintaining discount information.
  • step 4 is performed to gather S321.
  • Step S306 setting the number of days of the cycle.
  • Step S307 setting the price and discount of the period.
  • Step S309 setting the name of the cycle.
  • Step S310 submitting an audit.
  • step S311 it is determined whether the tariff review is passed. If the result of the determination is YES, step S312 is performed, and if the result of the determination is NO, step S302 is performed.
  • Step S312 the information of the above setting is saved in the system.
  • step S313, when the effective date is reached the settings saved in the system are provided to the user for selection.
  • step S321 a modified discount interval is created.
  • Step 4 gathers S323, confirms the increase or 4 tampering.
  • step S321 in the case of a negative judgment result, step S321 is performed.
  • Step S325 determining whether to modify the renewal fee discount. Perform the step if the judgment result is yes
  • step S331 it is determined whether the audit is passed. If the result of the determination is YES, step S332 is performed, and if the result of the determination is NO, step S333 is executed. Then, the process ends.
  • 4 is a flow chart of a user ordering and using the charging mode according to an embodiment of the present invention. The process includes the following steps: After the first part is completed, you can start ordering and select your own billing cycle. Enter the second part of the order logic processing unit in combination with Figure 4. The specific steps are as follows: Step 1: Pass WEB/WAP/SMS/IVR/USSD and other routes select the ring tone and billing cycle that you want to perform the ordering operation (including gift copy, etc.), and go to step 2.
  • Step 2 The system calculates the final order price according to the current user's billing cycle discount and the discount specified by the current first place in the personal ring tone library, and then issues a deduction fee message to the billing system, and proceeds to step 4 .
  • Step 3 If the deduction is successful, the process ends, otherwise step 4 is entered.
  • Step 4 Determine the user balance, find out the most appropriate deduction cycle reminder to the user whether to choose the order, and proceed to step 5. Otherwise, the process ends, the balance is insufficient, the order fails, and the process ends.
  • Step 5 If the user confirms to continue the order, proceed to step 4, otherwise the process ends.
  • Figure 5 is a flow chart showing the processing of the renewal system of the embodiment of the present invention.
  • Step 1 The database task determines whether the ring tone reaches the expiration date, and if so, deletes the ring tone, and ends the process. Otherwise go to step 4 to gather 2.
  • Step 2 Determine whether the ring tone is N days before the deduction date. If yes, send a deduction information reminder to end the process, otherwise enter step 4 to 3.
  • Step 3 It is judged that the current billing period has reached the next deduction date.
  • Step 4 determines whether there is a suitable longest billing period.
  • FIG. 6 is a schematic diagram of a control device for service charging according to an embodiment of the present invention.
  • the service charging control apparatus includes a first determining module 601 and a selecting module.
  • the first determining module 601 is configured to determine whether the amount corresponding to the first charging information is greater than the account balance of the user when the user uses the first charging mode of the service, where the service corresponds to multiple charging modes, The charging method corresponds to a different amount of money.
  • the selection module 603 is configured to prompt the user to select a second charging mode for the service, wherein the amount corresponding to the second charging mode is smaller than the first charging. The amount corresponding to the method.
  • Each of the charging modes corresponds to a different charging period, where the first charging mode corresponds to the first charging period, and the selecting module is configured to prompt the user to select a second charging period of the service, where the second charging mode corresponds to The second charging period, the second charging period is smaller than the first charging period.
  • the control device may further include a second determining module 605, configured to determine, when the user renews the fee, whether the balance of the current user is greater than the balance corresponding to the first charging mode; the processing module 607 is set to be current If the balance of the user is greater than the balance corresponding to the first charging mode, the first charging mode is restored for the user.
  • a second determining module 605 configured to determine, when the user renews the fee, whether the balance of the current user is greater than the balance corresponding to the first charging mode; the processing module 607 is set to be current If the balance of the user is greater than the balance corresponding to the first charging mode, the first charging mode is restored for the user.
  • the computing device may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein.
  • the steps shown or described are performed, or they are separately fabricated into individual integrated circuit modules, or a plurality of modules or steps are fabricated as a single integrated circuit module.
  • the invention is not limited to any specific combination of hardware and software.
  • the above is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the scope of the present invention are intended to be included within the scope of the present invention.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

La présente invention se rapporte à un procédé et à un dispositif destinés à contrôler la facturation d'un service. Le procédé selon l'invention, destiné à contrôler la facturation d'un service, consiste à déterminer si le montant correspondant à une première méthode de facturation est plus élevé, ou non, que le solde du compte d'un utilisateur, ceci dans le cas où l'utilisateur utiliserait la première méthode de facturation du service. Selon l'invention, le service correspond à une pluralité de méthodes de facturation et chaque méthode de facturation correspond à un montant différent, respectivement (S102). Le procédé selon l'invention consiste par ailleurs à choisir une seconde méthode de facturation, que l'utilisateur doit choisir dans le cas où le résultat de la détermination retournerait la réponse Oui. Selon l'invention, le montant correspondant à la seconde méthode de facturation est moins élevé que le montant correspondant à la première méthode de facturation (S104). La solution technique de la présente invention permet de réaliser une facturation de service d'une grande souplesse.
PCT/CN2011/071019 2010-06-12 2011-02-16 Procédé et dispositif destinés à contrôler la facturation d'un service WO2011153841A1 (fr)

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CN201010203950.6 2010-06-12
CN201010203950A CN101860837A (zh) 2010-06-12 2010-06-12 业务计费的控制方法及装置

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CN101860837A (zh) * 2010-06-12 2010-10-13 中兴通讯股份有限公司 业务计费的控制方法及装置
CN101977277A (zh) * 2010-10-25 2011-02-16 中兴通讯股份有限公司 一种话单生成方法及装置
CN106385427B (zh) * 2015-07-30 2021-09-07 北京奇虎科技有限公司 一种基于业务对象的业务处理方法和装置
CN110197368B (zh) * 2018-03-21 2024-02-13 腾讯科技（深圳）有限公司 一种云资源处理方法、装置及存储介质
CN109559202A (zh) * 2018-11-26 2019-04-02 沈阳林科信息技术有限公司 生成固定周期类互联网特权产品的方法
CN115331412B (zh) * 2022-08-10 2024-04-05 支付宝（中国）网络技术有限公司 资源处理方法以及装置

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