WO2011116609A1

WO2011116609A1 - Calling method, calling control server, user equipment and communication system

Info

Publication number: WO2011116609A1
Application number: PCT/CN2010/079062
Authority: WO
Inventors: 尚国强
Original assignee: 中兴通讯股份有限公司
Priority date: 2010-03-22
Filing date: 2010-11-24
Publication date: 2011-09-29
Also published as: CN102202267A; CN102202267B

Abstract

A calling method, calling control server, user equipment and communication system are disclosed by the present invention. The calling method includes receiving a calling request message which is sent by a calling user and carries user identification information of a called user for the current calling (11), then determining a user number group of the called user according to the received user identification information of the called user (12), and calling each user number in the determined user number group respectively (13). By adopting the technical solution of the present invention, the problem that the utilization ratio of the radio resources is low in the prior art is solved.

Description

Calling method, call control server, user equipment and communication system

The present invention relates to the field of mobile communication technologies, and in particular, to a call method, a call control server, a user equipment, and a communication system. Background technique

In the prior art, when user A calls user B as the calling user, user A generally inputs the telephone number of user B or the address book stored in user equipment A directly in user equipment A used by user A. Find the phone number of User B, and then initiate a call based on the found phone number of User B.

If user B has multiple contact methods, for example, user B can be contacted by mobile phone, office phone, home phone or instant messaging tool. User device A used by calling user A stores user B's mobile phone number and office phone number. , the home phone number and instant messaging tool contact information, when user A calls user B, you need to first select a contact method among user B's multiple contact methods, such as first selecting the user's mobile phone number, and then according to the selected mobile phone The number is called. If the mobile number does not respond to the call or the call fails, User A continues to select a contact method among the multiple contact methods, such as selecting the user's home phone number, and then making a call according to the selected home phone number until the user A receives user B's call response.

In summary, during the call process, if the called user has multiple contact modes, the calling user must sequentially call the called user according to each contact information found, which consumes the caller's use. User equipment has more processing resources and power resources. Summary of the invention

The present invention provides a call method and a communication system for solving the problem that the existing call method consumes more processing resources and power resources of the user equipment used by the calling user.

Correspondingly, the present invention also provides a call control server and user equipment.

The technical scheme of the present invention is as follows:

A call method, the method includes: receiving a call request message sent by a calling user, where the call request message carries user identification information of a called user of the current call; according to the received user of the called user Identifying information, determining a user number group of the called user; and making a call for each user number in the determined user number group.

A call control server, comprising: a receiving unit, configured to receive a call request message sent by a calling user, where the call request message carries user identification information of the called user of the current call; the first determining unit is set to Determining a user number group of the called user according to the user identification information of the called user received by the receiving unit, and setting a call unit to the first type of user equipment, including: a second determining unit, configured to be Determining the user identification information of the called user when the user of the user equipment needs to call the called user as the calling user; the insertion unit is configured to insert the user identification information determined by the second determining unit into the to-be-sent a call request message of the call control server; and a sending unit, configured to send a call request message with the user identification information inserted to the call control server.

A communication system, comprising: a user equipment, configured to determine user identification information of the called user and user identification information to be determined when a user using the user equipment needs to call a called user as a calling user Inserting into a call request message to be sent to the call control server, and transmitting a call request message with the user identification information inserted to the call control server; the call control server, configured to receive the call sent by the user using the user equipment Determining the message according to the received user identification information of the called user The user number group of the user is called, and each user number in the determined user number group is separately called.

In the technical solution of the present invention, the call request message sent by the calling user is first received, and the call request message carries the user identification information of the called user of the call, and then determines according to the received user identification information of the called user. The user number group of the called user, and each user number in the determined user number group is separately used, and the user number group includes multiple user numbers of the called user, that is, the calling user only needs to The network side sends a call request, and the network side can call the multiple user numbers of the called user, which effectively saves the processing resources of the user equipment used by the calling user, saves the power resources of the user equipment, and improves The call efficiency when the calling user makes a call. DRAWINGS

1 is a schematic flowchart of a call method according to an embodiment of the present invention;

2 is a schematic structural diagram of a call control server according to an embodiment of the present invention;

3 is a schematic structural diagram of a user equipment according to an embodiment of the present invention;

FIG. 4 is a schematic structural diagram of a communication system according to an embodiment of the present invention. detailed description

The main implementation principles, the specific implementation manners, and the corresponding beneficial effects that can be achieved by the technical solutions of the embodiments of the present invention are described in detail below with reference to the accompanying drawings.

As shown in FIG. 1 , it is a flowchart of a calling method in an embodiment of the present invention, and the processing procedure includes the following steps:

Step 11: Receive a call request message sent by the calling user, where the call request message carries user identification information of the called user of the call.

The user identification information of the called user carried in the call request message includes at least one of the following information: The user name information set by the calling user for the called user; the location index number of the user name information of the called user in the user name information of each contact stored by the calling user; the called user's stored, the called user's User number in the user number group.

The contact information of each contact stored by the user may be, but is not limited to, as shown in Table 1 below:

"Zhao Yi", "Zhang San" and "Li Si" are user name information, T, "2", "3", "4" are the location index numbers of each user name information in the user name information of each contact. "Zhao Yi" is located in the first of the contact name information of each contact, and each contact corresponds to a user number group, and each user number group includes each user number of the contact.

When the user calls a contact as a calling user, the user name information of the called user can be found in the above table. If the user name of the called user does not have a duplicate user name in the username of all contacts, The calling user can only carry the found username in the call request message and send it to the network side. If the called user's username is duplicated in the username of all contacts, The user name, the calling user can carry the found user name and the location index number corresponding to the user name in the call request message and send it to the network side, or the calling user searches for the user number group of the called user. A user number is then carried in the call request message to the network side.

The calling user may send only one of the username information, the location index number, and the subscriber number to the network side, or may send any combination of the above three types of information.

For example, if the user needs to call Zhang San, the "Zhang San" and "1" are carried in the call request message and sent to the network side.

Step 12: Determine, according to the received user identification information of the called user, the user number group of the called user.

The network side stores the contact information of each user, where the contact information of each user is synchronized in advance on the network side, and the synchronization may be initiated by the user to the network side, or may be initiated by the network side to the user, and the network side receives the synchronization. After the call request of the calling user, the user number group of the called user is searched in the stored contact information of each user, and the process may be, but not limited to, the following: First, according to the user number information of the calling user, in the storage In the correspondence between the user number information and the contact information, the contact information of the calling user is searched, and then, according to the received user identification information of the called user, the found contact information of the calling user is searched. The user number group of the called user.

Because the call request message of the calling user necessarily carries the user number of the calling user, the network side can search for the corresponding contact information according to the user number of the calling user.

The network side can be, but is not limited to, storing contact information of each user in personal information management.

(PIM, Personal Information Management) Servers such as servers, DM (Device Management) servers, or Centralized Phonebook (CAB, Convergence Address Book) servers.

In order to make the user number group found by the network side and the user number group of the called user the same, To ensure that the contact information stored on the network side and the user information (which can be stored for the user and stored for the user device used by the user) are consistent, the contact information stored by the user needs to be updated or stored on the network side. When the contact information is updated, the contact information stored on the network side or the contact information stored by the user is updated in time.

For example, the user updates the contact information stored in the user equipment used by the user, and after the update is completed, the user equipment can actively or passively send the updated information to the network side for synchronization update, or After the network side updates the stored contact information, the updated information may be sent to the user actively or passively, and the user updates the contact information stored by the user device or stored in the used user equipment.

Step 13: Perform a call for each user number in the determined user number group. It is limited to the following: Slightly, then according to the obtained call policy, each user number in the determined user number group is called separately.

In the embodiment of the present invention, the call policy when calling each subscriber number in the subscriber number group may be, but is not limited to:

At the same time, the user numbers in the user number group are called, and when the response of the user number is received, the call to the other user numbers is immediately stopped; or the user numbers in the user number group are simultaneously called until the pair is completed. Calls of all subscriber numbers; or, based on the calling sequence of the subscriber number group, sequentially call each subscriber number in the subscriber number group, and immediately stop calling the other subscriber number after receiving a response from the subscriber number; or Based on the call sequence of the subscriber number group, each subscriber number in the subscriber number group is called in turn until the call to all subscriber numbers is completed.

Call policies can be roughly divided into two categories. The first type is synchronous call, that is, the user number at the same time. Each user number in the group makes a call, and the second type is a sequential call, that is, based on the call sequence of the user number group, each user number in the user number group is sequentially called, and each type of call includes two sub-categories. Respectively: When receiving a response from a subscriber number, immediately stop the call to the other subscriber number; complete the call to all subscriber numbers.

The user can set the call policy in advance, and then configure the call policy on the network side. The network side makes a call to each user number in the determined user number group according to the call policy set by the user, and the subsequent user can also perform the call policy. Updates, for example, the user sets a call policy for simultaneous calls for a contact's user number group, and subsequent users can change the call policy for sequential calls, which enhances the user's service experience.

When the call policy set by the user is a sequential call, the call sequence may be preset. For example, the call is sequentially set according to the order of each user number in the contact information, or the mobile phone number is called according to the first call. The order of the phone numbers is called in sequence.

In addition, the embodiment of the present invention provides that the call success rate of each user number can be counted, and the call success rate of each user number can be updated in real time. Before the call, the success rate is sorted according to the order of success rate, and then based on the ranking. The order is sequentially called. For example, the user number group contains three user numbers. Before the call is made, the call success rate of the user number 1 is 98%, the call success rate of the user number 2 is 90%, and the call of the user number 3 is successful. If the rate is 80%, the order of the calls after sorting according to the call success rate is: user number 1, user number 2, and user number 3. The network side first calls the user number 1 according to the above call sequence, and then calls the user number 2, The last call to the subscriber number 3 is to call each subscriber number in the subscriber number group in order of high to low call success rate, which greatly saves the call time.

After the call is completed, the call success rate statistics of each user number are also required. For example, the number of calls for the user number is increased by one for each caller number, and the number of successful call attempts for the user number is increased by one. The total number of calls is the denominator, the number of successful calls is numerator, and the call success rate of the user number is calculated. If the user number group is the first call, then the call may be followed. The user number is sequentially called in the user number group. Each time the call to a user is completed, the call success rate of each user number of the user number group of the user is updated, and the next time the user is called, the real time can be based on the real time. The updated call success rate is called in sequence.

According to the call success rate, the user numbers in the user number group are sequentially called in order of high and low, which greatly saves the call time, reduces unnecessary signaling interaction in the network, and reduces the extra load of the network.

According to the foregoing process, the technical solution of the embodiment of the present invention first receives a call request message sent by a calling user, where the call request message carries the user identification information of the called user of the call, and according to the received Calling the user identification information of the user, determining the user number group of the called user, and respectively performing a call for each user number in the determined user number group, where the user number group includes multiple user numbers of the called user, That is to say, the calling user only needs to send a call request to the network side, and the network side can call the multiple user numbers of the called user, which effectively saves the processing resources of the user equipment used by the calling user, thereby saving The power resource of the user equipment improves the call efficiency when the calling user makes a call.

Correspondingly, the embodiment of the present invention further provides a call control server, which is structured as shown in FIG. 2, and includes a receiving unit 21, a first determining unit 22, and a calling unit 23, where:

The receiving unit 21 is configured to receive a call request message sent by the calling user, where the call request message carries the user identification information of the called user of the call.

The first determining unit 22 is configured to determine the user number group of the called user according to the user identification information of the called user received by the receiving unit 21.

The calling unit 23 is arranged to make a call to each of the user numbers in the user number group determined by the first determining unit 22.

Preferably, the user identification information of the called user received by the receiving unit 21 includes at least one of the following information:

The above-mentioned calling user is the user name information set by the called user; The location index number of the user name information of the called user in the user name information of each contact stored by the calling user;

The user number stored in the user number group of the called user stored by the calling user. Preferably, the first determining unit 22 includes a first lookup subunit and a second lookup subunit, wherein:

The first search subunit is configured to: according to the user number information of the calling user, in the correspondence between the user number information and the contact information, search for the contact information of the calling user; and the second search subunit is set according to The user identification information of the called user received by the receiving unit 21 searches for the user number group of the called user in the contact information of the calling user found by the first searching subunit.

Preferably, the calling unit 23 includes a determining subunit and a calling subunit, wherein: the obtaining subunit is configured to obtain a calling policy when calling each user number in the user number group determined by the first determining unit 22;

The calling subunit is configured to make a call for each user number in the user number group determined by the first determining unit 22 according to the calling policy obtained by the obtaining subunit.

More preferably, the call strategy obtained by obtaining the subunit is:

At the same time, a call is made to each subscriber number in the subscriber number group, and when a response to the subscriber number is received, the call to the other subscriber number is immediately stopped; or

At the same time, the call is made to each subscriber number in the subscriber number group until the call to all subscriber numbers is completed; or

Based on the call sequence of the user number group, sequentially calling each user number in the user number group, and immediately stopping the call to the other user number after receiving the response of the user number; or

Based on the call sequence of the above-mentioned subscriber number group, each subscriber number in the subscriber number group is sequentially called until the call to all subscriber numbers is completed. More preferably, the order of calls in the call policy obtained by obtaining the subunit is determined according to the call success rate of each subscriber number in the subscriber number group.

More preferably, the synchronization update unit is further configured to perform synchronous update with the contact information of the calling user for the calling user.

The embodiment of the present invention provides a user equipment, which is configured as shown in FIG. 3, and includes a second determining unit 31, an inserting unit 32, and a sending unit 33, where:

The second determining unit 31 is configured to determine the user identification information of the called user when the user who uses the user equipment as the calling user needs to call the called user.

The inserting unit 32 is arranged to insert the user identification information determined by the second determining unit 31 into the call request message to be transmitted to the call control server.

The transmitting unit 33, a call request message set to insert the user identification information into the inserting unit 32, transmits the call request message to the call control server.

Preferably, a synchronization update unit is further provided, which is arranged to perform synchronous update with the call control server for the contact information of the user who uses the user equipment.

The embodiment of the present invention further provides a communication system, which is structured as shown in FIG. 4, and includes a user equipment 41 call control server 42, wherein:

The user equipment 41 is configured to determine the user identification information of the called user when the user using the user equipment 41 needs to call the called user as the calling user, and insert the determined user identification information into the call control to be sent to the call control. In the call request message of the server 42, a call request message in which the user identification information is inserted is transmitted to the call control server 42.

The call control server 42 is configured to receive a call request message sent by the user of the user equipment 41, and determine the user number group of the called user according to the received user identification information of the called user, and determine the user number of the called user. Each user number in the group makes a call separately.

It is apparent that those skilled in the art can make various modifications and variations to the invention without departing from the spirit and scope of the invention. If such modifications and variations of the invention are within the scope of the invention And the scope of equivalent technology, the invention is also intended to encompass such modifications and variations.

Claims

Claim

A call method, the method comprising:

Receiving a call request message sent by the calling user, where the call request message carries the user identification information of the called user of the current call;

Determining, according to the received user identification information of the called user, a user number group of the called user;

The calling method according to claim 1, wherein the user identification information of the called user includes at least one of the following information:

The user name information set by the calling user for the called user;

a location index number of the user name information of the called user in the user name information of each contact stored by the calling user;

The user number in the user number group of the called user stored by the calling user.

The call method according to claim 1, wherein the determining the user number group of the called user according to the received user identification information of the called user includes:

And searching, according to the user number information of the calling user, the contact information of the calling user in the corresponding relationship between the stored user number information and the contact information;

And searching, according to the received user identification information of the called user, the user number group of the called user in the found contact information of the calling user.

4. The calling method according to claim 1, wherein the respectively performing a call for each user number in the determined user number group comprises:

Obtaining a call policy when calling each user number in the determined user number group; according to the obtained call policy, respectively making a call to each user number in the determined user number group.

5. The calling method according to claim 4, wherein in the user number group The calling policy when each user number makes a call is:

Calling each subscriber number in the subscriber number group in turn based on the calling sequence of the subscriber number group, and immediately stopping the call to the other subscriber number after receiving the response of the subscriber number; or

Based on the call sequence of the subscriber number group, each subscriber number in the subscriber number group is called in turn until the call to all subscriber numbers is completed.

The calling method according to claim 5, wherein the calling sequence of the user number group is determined according to a call success rate of each user number in the user number group.

The calling method according to claim 1, wherein the method further comprises: the calling user performing synchronous update on the contact information of the calling user.

8. A call control server, wherein the server comprises:

The receiving unit is configured to receive a call request message sent by the calling user, where the call request message carries user identification information of the called user of the current call;

a first determining unit, configured to determine a user number group of the called user according to the user identification information of the called user received by the receiving unit;

The calling unit is configured to make a call for each user number in the user number group determined by the first determining unit.

The call control server according to claim 8, wherein the user identification information of the called user received by the receiving unit comprises at least one of the following information:

The user name information set by the calling user for the called user;

The username of the called user is the username of each contact stored by the calling user. The location index number in the message;

10. The call control server according to claim 8, wherein the first determining unit comprises:

a first search subunit, configured to search for contact information of the calling user in a correspondence between the user number information and the contact information according to the user number information of the calling user; the second search subunit, setting The user number group of the called user is searched for in the contact information of the calling user that is found by the first search subunit according to the user identification information of the called user received by the receiving unit.

11. The call control server according to claim 8, wherein the calling unit comprises:

Obtaining a subunit, configured to obtain a call policy when a call is made to each user number in the user number group determined by the first determining unit;

The calling subunit is configured to make a call for each user number in the user number group determined by the first determining unit according to the calling policy obtained by the obtaining subunit.

12. The call control server according to claim 11, wherein the obtained call unit obtained by the sub-unit is:

Determining each user number in the user number group based on the call sequence of the user number group Make a call until the call to all subscriber numbers is completed.

The call control server according to claim 12, wherein the call sequence in the call policy obtained by obtaining the sub-unit is determined according to a call success rate of each user number in the user number group.

The call control server according to claim 8, wherein the server further comprises:

The synchronization update unit is configured to perform synchronous update on the contact information of the calling user by the calling user.

A user equipment, the device comprising:

a second determining unit, configured to determine user identification information of the called user when the user who uses the user equipment needs to call the called user as the calling user;

Inserting a unit, configured to insert the user identification information determined by the second determining unit into a call request message to be sent to the call control server;

The transmitting unit, a call request message set to insert the user identification information into the insertion unit, is sent to the call control server.

The user equipment according to claim 15, wherein the device further comprises: a synchronization update unit, configured to perform synchronous update with the call control server for contact information of a user using the user equipment.

17. A communication system, the system comprising:

And the user equipment is configured to: when the user who uses the user equipment needs to call the called user as the calling user, determine the user identification information of the called user, and insert the determined user identification information into the call control to be sent to the call control. Sending a call request message with user identification information to the call control server in the call request message of the server;

a call control server, configured to receive a call request message sent by a user using the user equipment, and determine the called party according to the received user identification information of the called user The user's user number group is called separately for each user number in the determined user number group.