CN106034185B

CN106034185B - Method for responding to call request and electronic equipment

Info

Publication number: CN106034185B
Application number: CN201510125562.3A
Authority: CN
Inventors: 何旭; 林银龙; 李雅芹; 陈文珊
Original assignee: Beijing Sogou Technology Development Co Ltd
Current assignee: Beijing Sogou Technology Development Co Ltd
Priority date: 2015-03-20
Filing date: 2015-03-20
Publication date: 2020-06-30
Anticipated expiration: 2035-03-20
Also published as: CN106034185A

Abstract

The invention discloses a method for responding to a call request and electronic equipment, wherein the method is applied to first electronic equipment and comprises the following steps: monitoring the current communication state of the first electronic equipment; when the communication state is a non-idle state, monitoring a call request initiated by second electronic equipment to the first electronic equipment, and acquiring attribute information of the second electronic equipment; and acquiring a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode. In the technical scheme, the communication state of the electronic equipment and the attribute information of the inserted telephone are obtained through monitoring, and the corresponding response mode is selected according to the attribute information and the communication state to respond to the call request, so that the situation that all call requests are inserted into the communication in a non-idle state is avoided, the technical problem that the electronic equipment wastes user time in the process of processing communication services in the prior art is solved, and the waste of the user time is reduced.

Description

Method for responding to call request and electronic equipment

Technical Field

The present invention relates to the field of communications technologies, and in particular, to a method for responding to a call request and an electronic device.

Background

With the continuous development of scientific technology, communication technology is rapidly developed, and people can realize real-time communication at any time and any place through operators, such as communication with other people through telephone services provided by mobile operators, communication operators, telecommunication operators and the like.

Today, when using a call service, people usually allow the insertion of a third party call request, which is inserted into the current call of a user to prompt the user whether to answer the call request. But this not only hinders the normal conversation of the user, but also wastes the time of the user.

Therefore, in the prior art, the technical problem that the time of a user is wasted exists in the process of processing the call service by the electronic equipment.

Disclosure of Invention

The embodiment of the invention provides a method for responding to a call request and electronic equipment, which solve the technical problem that the electronic equipment wastes user time in the process of processing a call service in the prior art and reduce the waste of the user time.

The embodiment of the application provides a method for responding to a call request, which is applied to first electronic equipment and comprises the following steps:

monitoring the current communication state of the first electronic equipment;

when the communication state is a non-idle state, monitoring a call request initiated by second electronic equipment to the first electronic equipment, and acquiring attribute information of the second electronic equipment;

and acquiring a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode.

Optionally, the non-idle state specifically includes: a dial state or a talk state.

Optionally, the response mode specifically includes: receiving the call request and automatically intercepting the call request.

Optionally, when the obtained communication state is the dialing state, the obtaining a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode includes: judging whether a second communication number contained in the attribute information is the same as a first communication number dialed by the first electronic equipment or not;

if the second communication number is the same as the first communication number, acquiring a response mode corresponding to the attribute information and the dialing state as a combined call request;

and combining the call requests initiated by the first electronic equipment and the second electronic equipment, and establishing call connection between the first electronic equipment and the second electronic equipment.

Optionally, the method includes merging call requests initiated by the first electronic device and the second electronic device, and establishing a call connection between the first electronic device and the second electronic device, specifically:

stopping dialing the first communication number, and accepting the call request to establish a call connection between the first electronic device and the second electronic device; or

And continuing to dial the first communication number, and establishing a call connection between the first electronic equipment and the second electronic equipment when the second electronic equipment accepts the call request of the first electronic equipment.

Optionally, when the second communication number is different from the first communication number, the method further includes: prompting the user that a call is coming, whether dialing is suspended and the call request is answered; or

Judging whether the priority of the second communication number is higher than that of the first communication number; if yes, terminating the dialing of the first communication number and receiving the call request of the second communication number; if not, continuing to dial the first communication number and intercepting the call request of the second communication number.

Optionally, when the obtained communication state is the dialing state and call requests initiated by at least two second electronic devices are obtained, the method further includes:

judging whether at least two second communication numbers corresponding to the at least two second electronic devices and a first communication number dialed by the first electronic device belong to the same group or not;

if the users belong to the same group, prompting the users whether to establish a teleconference;

and responding to the confirmation operation of the user for establishing the teleconference, establishing the teleconference and adding the at least two second electronic devices into the teleconference.

Optionally, when the obtained communication state is the call state, the obtaining of a response mode corresponding to the attribute information and the non-idle state specifically includes:

obtaining the priority of a second communication signal code contained in the attribute information;

judging whether the priority of the second communication code is higher than the priority of a third communication code which is currently communicated with the first electronic equipment;

and if the priority of the second communication code is not higher than that of the third communication code, acquiring a response mode corresponding to the attribute information and the non-idle state as an automatic call interception request.

Optionally, the determining whether the priority of the second signaling code is higher than the priority of a third signaling code currently speaking with the first electronic device specifically includes: judging whether the second communication number contained in the attribute information is a crank call or not;

and if the second communication code is a harassing call, judging that the priority of the second communication code is not higher than the priority of the third communication code.

Optionally, the determining whether the priority of the second signaling code is higher than the priority of a third signaling code currently speaking with the first electronic device specifically includes:

obtaining current position information of the first electronic equipment and a passing position area of the second passing signal code;

judging whether the current position corresponding to the current position information is in the passing position area;

and if the current position is not in the passing position area, judging that the priority of the second traffic signal code is not higher than the priority of the third traffic signal code.

obtaining the current time information of the first electronic equipment and obtaining the passing time period of the second communication number;

judging whether the current time corresponding to the current time information is contained in the passing time period;

and if the current time is not included in the passing time period, judging that the priority of the second traffic signal code is not higher than the priority of the third traffic signal code.

obtaining a contact person group to which the second communication code belongs;

judging whether the contact person group belongs to a set group or not;

and if the contact person group does not belong to the set group, judging that the priority of the second communication code is not higher than the priority of the third communication code.

Optionally, when the obtaining of the response mode corresponding to the attribute information and the non-idle state is an automatic call interception request, the responding to the call request according to the response mode specifically includes:

and prohibiting the call request from being inserted into the current call of the first electronic equipment.

Optionally, after the prohibiting the call request from being inserted into the current call of the first electronic device, the method further includes:

and generating interception prompt information for prompting the detail information of the intercepted second communication code when the first electronic equipment is in an idle state.

generating or acquiring feedback prompt information, wherein the feedback prompt information comprises text information and/or voice information;

and sending the feedback prompt information to the second electronic equipment to prompt that the first electronic equipment cannot answer the call temporarily.

The embodiment of the application also provides a method for responding to the call request, which is applied to a server and comprises the following steps:

monitoring the current communication state of the first electronic equipment;

when the communication state is a non-idle state, monitoring a call request of a second electronic device for calling with the first electronic device, wherein the call request is initiated by the second electronic device to the server, and acquiring attribute information of the second electronic device;

Optionally, when the obtained communication state is the dialing state, the obtaining a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode includes:

judging whether a second communication number contained in the attribute information is the same as a first communication number dialed by the first electronic equipment or not;

judging whether a first communication number dialed by the first electronic equipment belongs to the same group or not;

if the first electronic equipment belongs to the same group, generating and sending a first prompt to the first electronic equipment, wherein the first prompt is used for prompting whether at least two second communication numbers corresponding to the at least two second electronic equipment are calling in and whether a telephone conference needs to be established or not;

and responding to the feedback information for establishing the teleconference, which is sent by the first electronic equipment, establishing the teleconference and adding the at least two second electronic equipment into the teleconference.

judging whether the contact person group belongs to a set group or not;

An embodiment of the present application further provides an electronic device, where the electronic device includes:

the monitoring unit is used for monitoring the current communication state of the electronic equipment;

the monitoring unit is used for monitoring a call request initiated by calling electronic equipment to the electronic equipment when the communication state is a non-idle state, and acquiring attribute information of the calling electronic equipment;

and the response unit is used for acquiring a response mode corresponding to the attribute information and the non-idle state and responding the call request according to the response mode.

Optionally, when the obtained communication state is the dialing state, the response unit is configured to:

judging whether a second communication number contained in the attribute information is the same as a first communication number dialed by the electronic equipment or not;

and combining the call requests initiated by the electronic equipment and the calling electronic equipment, and establishing call connection between the electronic equipment and the calling electronic equipment.

Optionally, the response unit is further configured to:

stopping dialing the first communication number, and accepting the call request to establish a call connection between the electronic equipment and the calling electronic equipment; or

And continuing to dial the first communication number, and when the calling electronic equipment receives a call request of the electronic equipment, establishing call connection between the electronic equipment and the calling electronic equipment.

Optionally, when the second communication number is different from the first communication number, the electronic device further includes: the first prompting unit is used for prompting a user that a call comes, whether dialing is suspended or not and answering the call request; or, the priority used for judging the said second communication number is higher than the priority of the first communication number; if yes, terminating the dialing of the first communication number and receiving the call request of the second communication number; if not, continuing to dial the first communication number and intercepting the call request of the second communication number.

Optionally, when the obtained communication state is the dialing state and call requests initiated by at least two calling electronic devices are obtained, the response unit is further configured to:

judging whether at least two second communication numbers corresponding to the at least two calling electronic devices and a first communication number dialed by the electronic device belong to the same group;

and responding to the confirmation operation of the user for establishing the telephone conference, establishing the telephone conference and adding the at least two calling electronic devices into the telephone conference.

Optionally, when the obtained communication state is the call state, the response unit is further configured to:

judging whether the priority of the second communication code is higher than the priority of a third communication code currently communicating with the electronic equipment;

Optionally, the response unit is further configured to: judging whether the second communication number contained in the attribute information is a crank call or not;

Optionally, the response unit is further configured to:

obtaining current position information of the electronic equipment and a passing position area of the second passing signal code;

Optionally, the response unit is further configured to:

obtaining the current time information of the electronic equipment and obtaining the passing time period of the second communication number;

Optionally, the response unit is further configured to:

judging whether the contact person group belongs to a set group or not;

Optionally, the response unit is further configured to: and when the response mode corresponding to the attribute information and the non-idle state is obtained and is an automatic call intercepting request, prohibiting the call request from being inserted into the current call of the electronic equipment.

Optionally, the electronic device further includes: and the second prompting unit is used for generating interception prompting information after the call request is forbidden to be inserted into the current call of the electronic equipment, and is used for prompting the detailed information of intercepted second communication codes when the electronic equipment is in an idle state.

Optionally, the electronic device further includes:

a third prompting unit, configured to generate or obtain feedback prompting information after the call request is prohibited from being inserted into the current call of the electronic device, where the feedback prompting information includes text information and/or voice information;

and the sending unit is used for sending the feedback prompt information to the calling electronic equipment to prompt that the electronic equipment cannot answer the call temporarily.

One or more technical solutions in the embodiments of the present application have at least the following technical effects:

the method comprises the steps of obtaining the current communication state of the first electronic equipment and the attribute information of the second electronic equipment initiating a call request, obtaining a corresponding response mode according to the current communication state of the first electronic equipment and the attribute information of the second electronic equipment, and responding to the call request according to the corresponding response mode, so that all call requests are prevented from being inserted into the current communication, the technical problem that the electronic equipment wastes user time in the process of processing call services in the prior art is solved, and the waste of the user time is reduced.

Drawings

Fig. 1 is a flowchart illustrating a method for responding to a call request according to an embodiment of the present application;

fig. 2 is a schematic diagram of a prompt merging call provided in an embodiment of the present application;

fig. 3 is a schematic diagram illustrating a call handover prompt according to an embodiment of the present application;

fig. 4 is a schematic diagram illustrating a prompt to intercept a call according to an embodiment of the present application;

fig. 5 is a flowchart illustrating a method for responding to a call request according to a second embodiment of the present application;

fig. 6 is a schematic view of an electronic device according to a third embodiment of the present application;

fig. 7 is a schematic diagram of a server according to a fourth embodiment of the present application.

Detailed Description

In the technical scheme provided by the embodiment of the application, the communication state of the electronic equipment and the attribute information of the electronic equipment initiating the call request are obtained through monitoring, a corresponding response mode is obtained according to the current communication state of the electronic equipment and the obtained attribute information, and the call request is responded according to the corresponding response mode, so that all call requests are prevented from being inserted into the current communication of the electronic equipment, the technical problem that the electronic equipment wastes user time in the process of processing the call service in the prior art is solved, and the waste of the user time is reduced.

The main implementation principle, the specific implementation mode and the corresponding beneficial effects of the technical scheme of the embodiment of the present application are explained in detail with reference to the accompanying drawings.

Example one

Referring to fig. 1, an embodiment of the present application provides a method for responding to a call request, which is applied to a first electronic device, and the method includes:

s101: monitoring the current communication state of the first electronic equipment;

s102: when the communication state is a non-idle state, monitoring a call request initiated by second electronic equipment to the first electronic equipment, and acquiring attribute information of the second electronic equipment;

s103: and acquiring a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode.

The method for responding to the call request provided by the embodiment of the application can be applied to not only the traditional analog telephone, but also the network telephone transmitted by the data packet, such as WeChat telephone, touch-to-treasure telephone and the like. Correspondingly, the first electronic device executing the method can be a mobile phone, a pad, a computer and other devices. When implementing the method, the first electronic device first performs S101 to monitor the current communication status of the first electronic device itself. The communication state includes a non-idle state and an idle state, and the non-idle state is divided into a dialing state and a call state. The dialing state refers to a state from the moment of sending a call request instruction to the moment of successfully establishing communication connection or hanging up; the conversation state is the state from the beginning of establishing communication connection between the two clients to the time of hanging up; the idle state is a state in which the electronic device neither dials nor establishes a communication connection with another electronic device.

In a specific implementation process, the first electronic device may listen to a communication status by listening to an AT (Attention) communication command, for example: the "ATD 138 XXXXXX 1086+ enter line feed" command indicates a call 138XXXX1086, and then when the command is heard, the first electronic device is in a dialing state; the "OK +138XXXX 1086" command indicates that the connection is successful, and when the command is heard, the first electronic device is in a call state.

When the communication state monitored by the first electronic device is the dialing state or the call state, S102 is further executed to monitor a call request initiated by the second electronic device to the first electronic device, and obtain attribute information of the second electronic device initiating the call request. The attribute information of the second electronic device includes: the call requests a second communication number of the second electronic device, such as a mobile phone number, an ID number of the internet phone, and at least one of the following information: 1. the category of the second communication number is identity label information such as a crank call, an intermediary number, a certain company and the like, and strange calls, contacts and the like without identity labels; 2. a passing time period of the second communication code, wherein the communication time period is a time period for allowing the second communication code to be inserted into the current call of the first electronic device; 3. a passing position area of the second communication code, wherein the passing position area is a position area allowing the second communication code to be inserted into the current call of the first electronic device; 4. grouping information of the second communication code in the address book of the first electronic device, and the like.

In a specific implementation process, the first electronic device obtains two results when performing S102: one result is that when the first electronic device is in a non-idle state, i.e. a dialing state or a call state, it is not monitored that the second electronic device initiates a call request to the first electronic device, and then a jump is made back to S101 to continue monitoring the communication state; another result is that when the first electronic device is in the dialing state or the call state, it is monitored that the second electronic device initiates a call request to the first electronic device, then the attribute information of the second electronic device initiating the call request is further obtained, and S103 is continuously executed.

The first electronic device executes S103 to obtain one response mode corresponding to the attribute information and the communication state, that is, different attribute information and communication state correspond to different response modes, so that the first electronic device can make different responses to the call request according to different response modes. Specifically, the answering method provided by the embodiment of the application includes receiving a call request and automatically intercepting the call request, wherein the receiving of the call request includes the following two methods: one is to combine the call requests and establish a call connection, that is, combine the call requests sent by the first electronic device and the second electronic device and establish a call connection; the other is to hang up the current call and answer the call request of the third party, that is, hang up the current call of the first electronic device and establish call connection with the second electronic device. The automatic call interception request comprises 1, directly intercepting the call without prompting the user before the call interception request, and giving an interception prompt after the call is intercepted; 2. and giving a prompt for whether the user intercepts or not, and controlling interception according to the selected interception operation of the user.

The following describes how to obtain responses corresponding to the attribute information and the communication state:

first, dialing state

When the communication state of the first electronic equipment is a dialing state, judging whether a second communication number contained in the attribute information of the second electronic equipment is the same as a first communication number dialed by the first electronic equipment or not when a response mode is obtained; (1) and if the second communication number is the same as the first communication number, the second electronic equipment sends a call request to the first electronic equipment while the first electronic equipment sends the call request to the second electronic equipment, and at the moment, the response mode corresponding to the attribute information and the dialing state is obtained as a combined call request, and call connection with the second electronic equipment is established. (2) And if the second communication number is different from the first communication number, prompting the user that a call is made, and whether dialing is suspended and the call request is answered.

Please refer to fig. 2, for example: the user A uses the mobile phone to make a call with the user B, the call drop of the user A is interrupted by a sudden signal, and then the user A dials the first communication number of 138 XXXXXX 0318, namely the contact phone of the user B. When the first communication number is dialed by the user A, the mobile phone of the user A, namely the first electronic equipment monitors that the mobile phone is in the dialing state AT present through the AT communication command, and then the second electronic equipment starts to monitor whether the second electronic equipment initiates a call request to the first electronic equipment. At this moment, the user B dials back the telephone of the user A because of the call drop without reason, then the mobile phone of the user A monitors that the call request of '138 XXXXX 0318' exists, and judges that the second communication code '138 XXXXXXX 0318' of the call request is the same as the first communication code '138 XXXXXXX 0318' which is being dialed by the user A, which indicates that the user B is also calling the user A, so as to avoid the waste of time caused by hanging up or busy at the same time of the two parties, the first electronic equipment obtains a corresponding response mode which is merging the call, and can automatically merge the call request and the dialed call; the prompt information of "138 XXXX 0318" may also be displayed on the display interface that is dialing, and whether to merge the call request "is calling you, and a form of" merge "button or the like may be displayed, so that the user may click or touch the trigger form to trigger the first electronic device to merge the call request.

In a specific implementation process, the merging of the call request and the outgoing call of the first electronic device by the first electronic device includes at least one of the following two ways: 1. the first electronic equipment stops dialing the first communication number and connects the call request, so that communication connection is established with the second electronic equipment; 2. and continuing to dial the first communication number, and when the second electronic equipment accepts the call request of the first electronic equipment, establishing call connection between the first electronic equipment and the second electronic equipment. When the first electronic device continues to dial the first communication number, the call request of the second electronic device can be ignored, and the call request initiated by the second electronic device can also be intercepted through a communication platform such as a server. When the first electronic device selects the mode of merging the calls, the AT communication instruction can be further monitored, whether the second electronic device gives up the call request or not is judged, if yes, the first communication number is continuously dialed until the communication connection with the second electronic device is established, and if not, the dialing of the first communication number is stopped and the call request is connected.

In the specific implementation process, except for the case that both parties of a call dial the number of the other party at the same time, a scenario (2) may also occur: the first electronic equipment requests to establish communication connection with the third electronic equipment, and meanwhile, the second electronic equipment initiates a call request to the first electronic equipment. Please refer to fig. 3, for example: the first user dials the second user's telephone with the mobile phone, and the first user dials the first user's telephone AT the moment, so when the first user dials the first communication number, the mobile phone of the first user, namely the first electronic device, monitors that the first user is currently in a dialing state through an AT communication command, and then starts to monitor whether the second electronic device initiates a call request to the first electronic device, namely whether the call request exists; at this time, the mobile phone of the user a monitors the call request of the user c "158 XXXX 3108", and determines that the second communication code "158 XXXX 3108" of the call request is different from the first communication number "138 XXXX 0318" being dialed by the user, which indicates that another user initiates the call request to the first electronic device, and the first electronic device can display "158 XXXX3108 is calling you on the display screen, and whether to suspend the current dialing and answer the call request" so as to prompt the user that the call is coming, and whether to suspend the dialing and answer the call request.

In an actual application process, when the obtained communication state of the first electronic device is a dialing state and the obtained at least two second electronic devices send a call request to the first electronic device, that is, when the first electronic device dials, at least two second electronic devices call in, at this time, the first electronic device may first determine whether a number identical to a first communication number being dialed exists in at least two second communication numbers corresponding to the at least two second electronic devices, and if the number identical to the first communication number exists, intercept the call request of other second communication numbers, and combine the call requests of the first electronic device and the second electronic devices at the same time. If the number identical to the first communication number does not exist in the at least two second communication numbers, further judging whether the at least two second communication numbers corresponding to the at least two second electronic devices and the first communication number dialed by the first electronic device belong to the same group or not; if the communication numbers belong to the same group, that is, all the second communication numbers belong to the same group as the first communication number, prompting the user whether to establish the teleconference, for example, displaying "XX, XX … requests for a call" and whether to establish the teleconference with the call number of the same group "on the display unit; if the user executes the confirmation operation: e.g., clicking the button "yes" agrees to establish the conference call, the first electronic device establishes the conference call and adds the obtained at least two second electronic devices to the conference call in response to a confirmation operation by the user to establish the conference call. If only part of the second communication codes in all the second communication codes belong to the same group with the first communication code, the first electronic device can also prompt the user that the incoming calls of the same group exist, whether the conference call needs to be established or not, and if the user performs the confirmation of establishing the conference call of the same group, the second electronic device corresponding to the second communication codes belonging to the same group is added into the conference call. If all the second communication numbers and the first communication numbers do not belong to the same group, the first electronic device can intercept all the communication requests.

Preferably, before the conference call is established or before the at least two second electronic devices are added to the conference call, the first electronic device sends request information requesting to join the conference call to the at least two second electronic devices and the called electronic device called by the first electronic device, and after the first electronic device agrees to join the at least two second electronic devices, the conference call is established and joined to the conference call.

In addition, when the communication state of the first electronic equipment is a dialing state and the second communication number is judged to be different from the first communication number, the user can be prompted to have a call request, and the user can select whether to answer the call request; the first electronic equipment can also judge the priority level of the second communication number and the first communication number, if the priority level of the second communication number is not higher than that of the first communication number, the first communication number is continuously dialed and the call request of the second communication number is intercepted, otherwise, the dialing of the first communication number is terminated and the call request of the second communication number is answered. The determination of the priority levels of the first communication number and the second communication number is the same as that of the first communication number and the second communication number when the first electronic device is in a call state, and please refer to a detailed process of obtaining a response mode in the call state.

Second, conversation state

When the communication state of the first electronic device is a call state, the second communication number of the call request is different from the communication number of the opposite end of the call of the first electronic device, and the step of judging whether the second communication number contained in the attribute information of the call request is the same as the first communication number can be omitted, and the priority of the second communication number contained in the attribute information can be directly obtained; judging whether the priority of the second communication code is higher than the priority of a third communication code which is currently communicated with the first electronic equipment; if the priority of the second communication code is not higher than that of the third communication code, acquiring a response mode corresponding to the attribute information and the non-idle state as an automatic call interception request; if the priority of the second communication code is higher than that of the third communication code, the first electronic device can automatically hang up the call with the third communication code and answer the second communication code; or automatically keeping the conversation with the third communication code and answering the second communication code; or allowing the call request of the second call code to be inserted into the current call, and prompting the user whether to answer the second call code.

According to the embodiment of the application, aiming at the judgment of the priority level of the second communication code and the first communication code, one or more parameters are provided for judging the priority level, wherein the parameters comprise ① whether the second communication code is a harassing call, ② preset priority level of a contact group to which the second communication code belongs, ③ current position information of the first electronic equipment and a passing position area of the second communication code, ④ current time information and a passing time period of the second communication code, and ⑤ whether the second communication code belongs to a specific contact group.

The first method is as follows: and judging whether the second communication code contained in the attribute information is a crank call, wherein the crank call comprises a promotional call, a fraud call, a blacklist call in the address book and the like. If the second communication code is a harassing call, the priority of the second communication code is the lowest level, the priority of the second communication code is judged to be not higher than the priority of the third communication code, then the response mode corresponding to the attribute information and the call state can be obtained as an automatic call intercepting request, and the call request is forbidden to be inserted into the current call of the first electronic device. Specifically, the first electronic device may perform silent interception on the call request, that is, no prompt is given to the user when the call request is intercepted, so as to avoid the call request from affecting the current call of the first electronic device; the first electronic device may also send an interception prompt message to the user at the same time as or after the call request is automatically intercepted.

For example: the user A and the user B are in a call through a mobile phone, the user C initiates a call request to the user A through the mobile phone, at the moment, the mobile phone of the user A, namely the first electronic device, monitors the call request of the second electronic device, then a second call number 158XXXX3108 included in attribute information of the call request, namely the mobile phone number of the user C is obtained, and whether the mobile phone number 158XXXX3108 is a harassing call is judged. If the fact that the mobile phone number is '158 XXXX 3108' harassing call such as a sales call is judged, then the fact that the priority of the second communication number is not higher than the priority of the third communication number is judged, so that the first electronic device obtains a corresponding response mode as an automatic call interception request, and executes a call interception response mode: the promotion telephone '158 XXXX 3108' is prohibited from being inserted into the current call of the first electronic equipment, and even if the user A opens the call waiting/holding service provided by the operator, the user A cannot receive the prompt of answering the call request in the call process of the user B, so that the waste of the time of the user A and the disturbance of the current call are avoided.

The second method comprises the following steps: the determination of the priority is performed according to the priority of the contact group to which each contact belongs, wherein the priority of each contact group may be set by the user, or may be determined by the first electronic device according to the actual situation, for example: in the working hours, the priority of the address book group of colleagues is highest, the priority of the address book group of family and friend is sequentially reduced, and the priority of strangers is lowest; in the off duty time, the priority of the address book group of family is highest, the priority of the address book group of friend and colleague is sequentially reduced, and the priority of strangers is lowest; or judging the priority according to the communication frequency in the call record, wherein the higher the communication frequency is, the higher the priority is, and vice versa, and the judgment of the priority according to the communication frequency is also suitable for each contact. Therefore, the priority of the contact person group to which the second communication code belongs and the priority of the contact person group to which the third communication code currently communicated with the first electronic equipment belongs are obtained; judging whether the priority of the second communication code is higher than that of the third communication code, if so, obtaining a corresponding response mode to accept the call request, and allowing the call request to be inserted and prompting a user whether to answer the call request; on the contrary, if the priority of the second communication code is not higher than the priority of the third communication code, the corresponding response mode is obtained by automatically intercepting the call request, and the call request is prohibited from being inserted into the current call of the first electronic device.

For example: assume the priority decision policy is: the priority of the contact person group of family, colleagues and friends is the first level, the second level and the third level from high to low, wherein the unfamiliar number is defaulted to the fourth level. When the user A is in a conversation with the user B, monitoring a conversation request '185 XXXX 3108', obtaining the priority of '185 XXXX 3108', wherein the priority of '185 XXXXX 3108' is obtained because '185 XXXXX 3108' is not recorded in the address book of the first electronic device, namely '185 XXXXX 3108' is a strange number, the priority of '185 XXXXXXX 3108' is obtained as the fourth level, the obtained telephone number of the user B belongs to 'colleagues' in the address book of the first electronic device, the priority is the second level and is higher than the priority of the conversation request, so the corresponding response mode is to automatically intercept the conversation request, and the conversation request '185 XXX 3108' is prohibited from being inserted into the current conversation of the first electronic device.

The third method comprises the following steps: when the judgment of the priority is determined according to the passing position area of the second communication code, the first electronic equipment can obtain the current position information of the first electronic equipment and obtain the passing position area of the second communication code; judging whether the current position corresponding to the current position information is in the passing position area or not; if the current position is in the passing position area, judging that the priority of the second communication code is higher than that of the third communication code, allowing a call request to be inserted and prompting a user whether to answer the call request; otherwise, judging that the priority of the second communication code is not higher than that of the third communication code, and prohibiting the communication request from being inserted into the current communication of the first electronic equipment.

For example: assume that the pass area set by the contact person group "colleagues" in the address book is the XX area in the XX city of the office, the pass areas set by other groups are anywhere, and the pass area set by the strange number is the XX province. When a user A calls a user B at home, a mobile phone of the user A monitors that a call request is 'Xiaoming': 185XXXX3018 ", since the call request is a telephone number stored in the address book of the mobile phone and is not a harassing call, a" xiaoming: 185XXXX3018 "is the" XX area in the XX city ", and obtains the current location information" XX area in the YY area in the XX city "of the electronic device itself, then it is determined that the current location is not in the passing location area, which indicates that the user does not want to answer the phone of the" colleague "at the current location, and it is determined that" xiao ming: 185XXXX3018 "is not higher in priority than the third traffic code of the current call, and thus automatically prohibits the insertion of a call request into the current call.

The method is as follows: when the judgment of the priority is determined according to the passing time period of the second communication code, the first electronic device can obtain the current time information of the first electronic device and obtain the passing time period of the second communication code; judging whether the current time corresponding to the current time information is contained in the passing time period; if the current time is contained in the passing time period, judging that the priority of the second communication code is higher than that of the third communication code, allowing a call request to be inserted and prompting a user whether to answer the call request; otherwise, judging that the priority of the second communication code is not higher than that of the third communication code, and prohibiting the call request from being inserted into the current call of the first electronic device.

For example: in the address book of the first electronic device, a passage time period of 9: 00-20: 00 is set for a group of friends, and a passage time period of 9: 00-18: 00 is set for a group of customers. When a user A calls a user B, a mobile phone of the user A monitors that a call request is 'Xiaoming': 185XXXX3018 ", since the insert number is stored in the group" friend "of the address book of the mobile phone of user a, then" xiaoming: 185 XXXXXX 3018 ' is 9: 00-20: 00 ' in the passing time period, and the current time information is obtained as 20:30 ', then the current time is judged not to be in the passing time period, which indicates that the user does not want to answer the phone of the friend at the current time, and then the call request is prohibited from being inserted into the current call.

The fifth mode is as follows: when the priority level is judged according to whether the second communication code belongs to the specific contact group, the first electronic equipment can obtain the contact group to which the second communication code belongs; judging whether the obtained contact person group belongs to a set group or not, if so, judging that the priority of the second communication number is higher than that of the third communication number, allowing a communication request to be inserted and prompting a user whether to answer the communication request or not; if not, judging that the priority of the second communication code is not higher than that of the third communication code, and prohibiting the communication request from being inserted into the current communication of the first electronic equipment. The set group may be set as all groups or "family" by default by the system, or may be set individually by the user according to the actual needs of the user, for example, the set group is set as "family", "classmate", "colleague", or the like.

For example: assuming that the user A sets the set group as ' family ' according to the actual needs of the user A, in the process of the call between the user A and the user B, the mobile phone of the user A monitors the call request ' Xiaoni: 133XXXX8018 "and gets the call request" xiaoni: 133XXXX8018 "the contact person group in the mobile phone address book of the user a, if the obtained contact person group is" classmate ", it is determined that the group" classmate "does not belong to the set group" family ", and therefore, the call request is automatically intercepted, and" xianni: 133XXXX8018 "inserts the current conversation of user a with user b. If the obtained contact group is "family", it is determined that the group "family" belongs to the set group "family", thus allowing "xianni: 133XXXX8018 "and prompts the user whether to answer the call request" xiaoni: 133XXXX8018 "; or, hold/hang up the current call and automatically answer "xiaoni: 133XXXX8018 ".

It should be noted that, the priority level of the embodiment of the present application may also be determined comprehensively by combining the above parameters, for example: and when the current time belongs to the passing time period and the current position is in the passing position area, judging that the priority of the second communication signal code is higher than that of the third communication signal code of the current call, otherwise, judging that the priority of the second communication signal code is not higher than that of the third communication signal code of the current call. Or when the second communication code belongs to the specific contact group and the current time belongs to the passing time period, judging that the priority of the second communication code is higher than that of the third communication code of the current call, and otherwise, judging that the priority of the second communication code is not higher than that of the third communication code of the current call. And if the priority of the contact person group to which the second communication code belongs is higher than that of the contact person group to which the third communication code belongs, the current time belongs to the passing time period and the current position is in the passing position area, judging that the priority of the second communication code is higher than that of the third communication code of the current call, otherwise, judging that the priority of the second communication code is not higher than that of the third communication code of the current call, and the like.

Of course, the determination of the priority of the communication number may also be determined according to the identity tag information in the attribute information. For example: assuming that the priority of the identity tag information may be from high to low: express delivery, take-away, XX service call (such as an intermediary), stranger (stranger call without tag identity), and the user may refer to the priority setting criteria or perform the priority setting criteria according to the user's own setting. The first electronic equipment can judge the priority according to the second communication code and the identity label information of the third communication code, automatically intercepts the call request when the priority of the second communication code is not higher than the priority of the third communication code, and otherwise accepts the call request of the second electronic equipment. From the above examples, those skilled in the art can clearly know the above five ways and other combinations of other parameters, which are not illustrated herein.

In a specific implementation process, after the first electronic device prohibits the call request from being inserted into the current call of the first electronic device, interception prompt information can be generated to prompt a user of detailed information that the second communication code is intercepted when the first electronic device is in a communication state. Specifically, the interception prompting information may be stored in a blacklist interception detail page or pushed to the user in a PUSH (PUSH) prompting message sending manner. Please refer to fig. 4, for example: the first electronic equipment intercepts a fraud call in the conversation process of the user, can generate interception prompt information after the conversation of the user is finished, and generates a fraud call in the conversation process of 20150101, 18: 00-18: 23, wherein the fraud call is intercepted silently in order not to disturb the normal conversation at that time "

In order to avoid that the second electronic device hears busy sound after the call request of the second electronic device is intercepted and improve the use experience of a user initiating the call request, the first electronic device can also generate or acquire feedback prompt information when the call request is automatically intercepted, wherein the feedback prompt information comprises text information and/or voice information; and sending the feedback prompt information to the second electronic equipment to prompt that the first electronic equipment cannot answer the call temporarily. Specifically, the first electronic device allows a user to edit or record feedback prompt information in advance, and after a call request is intercepted, the feedback prompt information edited or recorded in advance by the user is sent to the second electronic device.

In the above embodiment, the current communication state of the first electronic device and the attribute information of the second electronic device initiating the call request are obtained, the corresponding response mode is obtained according to the current communication state of the first electronic device and the attribute information of the second electronic device, and the call request is responded according to the corresponding response mode, so that all call requests are prevented from being inserted into the current communication, the technical problem that the electronic device wastes user time in the process of processing the call service in the prior art is solved, and the waste of the user time is reduced.

Example two

Referring to fig. 5, an embodiment of the present application provides a method for responding to a call request, which is applied to a server, and the method includes:

s501: monitoring the current communication state of the first electronic equipment;

s502: when the communication state is a non-idle state, monitoring a call request of a second electronic device for calling with the first electronic device, wherein the call request is initiated by the second electronic device to the server, and acquiring attribute information of the second electronic device;

s503: and acquiring a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode.

In a specific implementation process, the non-idle state specifically is: a dial state or a talk state. For different attribute information and communication states, the response mode provided by the embodiment of the present application specifically includes: receiving the call request and automatically intercepting the call request.

Further, when the obtained communication state is the dialing state, the obtaining a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode includes: judging whether a second communication number contained in the attribute information is the same as a first communication number dialed by the first electronic equipment or not; if the second communication number is the same as the first communication number, acquiring a response mode corresponding to the attribute information and the dialing state as a combined call request; and combining the call requests initiated by the first electronic equipment and the second electronic equipment, and establishing call connection between the first electronic equipment and the second electronic equipment. When the second communication number is different from the first communication number, the method further includes: prompting the user that a call is coming, whether dialing is suspended and the call request is answered; or judging whether the priority of the second communication number is higher than that of the first communication number; if yes, terminating the dialing of the first communication number and receiving the call request of the second communication number; if not, continuing to dial the first communication number and intercepting the call request of the second communication number.

When the communication state obtained by the first electronic device is the dialing state and call requests initiated by at least two second electronic devices are obtained, the method further comprises the following steps: judging whether a first communication number dialed by the first electronic equipment belongs to the same group or not; if the first electronic equipment belongs to the same group, generating and sending a first prompt to the first electronic equipment, wherein the first prompt is used for prompting whether at least two second communication numbers corresponding to the at least two second electronic equipment are calling in and whether a telephone conference needs to be established or not; and responding to the feedback information for establishing the teleconference, which is sent by the first electronic equipment, establishing the teleconference and adding the at least two second electronic equipment into the teleconference.

When the communication state obtained by the first electronic device is the call state, the obtaining of a response mode corresponding to the attribute information and the non-idle state specifically includes: obtaining the priority of a second communication signal code contained in the attribute information; judging whether the priority of the second communication code is higher than the priority of a third communication code which is currently communicated with the first electronic equipment; and if the priority of the second communication code is not higher than that of the third communication code, acquiring a response mode corresponding to the attribute information and the non-idle state as an automatic call interception request.

Specifically, the priority between the second traffic signal code and the third traffic signal code may be determined in the following manner. Judging whether the priority of the second communication code is higher than the priority of a third communication code currently communicating with the first electronic device, and specifically comprising: judging whether the second communication number contained in the attribute information is a crank call or not; and if the second communication code is a harassing call, judging that the priority of the second communication code is not higher than the priority of the third communication code.

Optionally, the determining whether the priority of the second signaling code is higher than the priority of a third signaling code currently speaking with the first electronic device specifically includes: obtaining current position information of the first electronic equipment and a passing position area of the second passing signal code; judging whether the current position corresponding to the current position information is in the passing position area; and if the current position is not in the passing position area, judging that the priority of the second traffic signal code is not higher than the priority of the third traffic signal code.

Optionally, the determining whether the priority of the second signaling code is higher than the priority of a third signaling code currently speaking with the first electronic device specifically includes: obtaining the current time information of the first electronic equipment and obtaining the passing time period of the second communication number; judging whether the current time corresponding to the current time information is contained in the passing time period; and if the current time is not included in the passing time period, judging that the priority of the second traffic signal code is not higher than the priority of the third traffic signal code.

Optionally, the determining whether the priority of the second signaling code is higher than the priority of a third signaling code currently speaking with the first electronic device specifically includes: obtaining a contact person group to which the second communication code belongs; judging whether the contact person group belongs to a set group or not; and if the contact person group does not belong to the set group, judging that the priority of the second communication code is not higher than the priority of the third communication code.

In a specific implementation process, when the response mode corresponding to the attribute information and the non-idle state is obtained as an automatic call interception request, the responding to the call request according to the response mode specifically includes: and prohibiting the call request from being inserted into the current call of the first electronic equipment. Further, after the prohibiting the call request from being inserted into the current call of the first electronic device, the method further includes: and generating interception prompt information for prompting the detail information of the intercepted second communication code when the first electronic equipment is in an idle state. Further, after the prohibiting the call request from being inserted into the current call of the first electronic device, the method further includes: generating or acquiring feedback prompt information, wherein the feedback prompt information comprises text information and/or voice information; and sending the feedback prompt information to the second electronic equipment to prompt that the first electronic equipment cannot answer the call temporarily.

It should be noted that, the method for responding to a call request provided in the embodiment of the present application is applied to a server, and the specific implementation process is the same as that provided in the first embodiment, and through the detailed description of the first embodiment, a person skilled in the art can clearly know the specific implementation process of the method for responding to a call request in the present embodiment, and for the sake of brevity of the description, a description is not repeated here.

The method comprises the steps of obtaining the current communication state of the first electronic equipment and the attribute information of the second electronic equipment initiating a call request, obtaining a corresponding response mode according to the current communication state of the first electronic equipment and the attribute information of the second electronic equipment, responding to the call request according to the corresponding response mode, avoiding inserting all call requests into the current communication, solving the technical problem that the electronic equipment wastes user time in the process of processing call services in the prior art, and reducing the waste of the user time.

EXAMPLE III

Referring to fig. 6, an embodiment of the present application provides an electronic device, including:

a monitoring unit 601, configured to monitor a current communication state of the electronic device;

a monitoring unit 602, configured to monitor a call request initiated by a calling electronic device to the electronic device when the communication state is a non-idle state, and obtain attribute information of the calling electronic device;

a responding unit 603, configured to obtain a response mode corresponding to the attribute information and the non-idle state, and respond to the call request according to the response mode.

In a specific implementation process, the non-idle state specifically is: a dial state or a talk state. The response mode specifically includes: including accepting a call request and automatically intercepting the call request.

In a specific implementation process, when the obtained communication state is the dialing state, the response unit 603 is configured to: judging whether a second communication number contained in the attribute information is the same as a first communication number dialed by the electronic equipment or not; if the second communication number is the same as the first communication number, acquiring a response mode corresponding to the attribute information and the dialing state as a combined call request; and combining the call requests initiated by the electronic equipment and the calling electronic equipment, and establishing call connection between the electronic equipment and the calling electronic equipment.

In a specific implementation process, the response unit 603 is further configured to: stopping dialing the first communication number, and accepting the call request to establish a call connection between the electronic equipment and the calling electronic equipment; or continuing to dial the first communication number, and when the calling electronic equipment receives a call request of the electronic equipment, establishing call connection between the electronic equipment and the calling electronic equipment.

In a specific implementation process, when the second communication number is different from the first communication number, the electronic device further includes: a first prompting unit 604, configured to prompt a user that a call is made, and whether to suspend dialing and answer the call request; or the priority of the second communication number is judged to be higher than that of the first communication number; if yes, terminating the dialing of the first communication number and receiving the call request of the second communication number; if not, continuing to dial the first communication number and intercepting the call request of the second communication number.

In a specific implementation process, when the obtained communication state is the dialing state and call requests initiated by at least two calling electronic devices are obtained, the response unit 603 is further configured to: judging whether at least two second communication numbers corresponding to the at least two calling electronic devices and a first communication number dialed by the electronic device belong to the same group; if the users belong to the same group, prompting the users whether to establish a teleconference; and responding to the confirmation operation of the user for establishing the telephone conference, establishing the telephone conference and adding the at least two calling electronic devices into the telephone conference.

In a specific implementation process, when the obtained communication status is the call status, the response unit 603 is further configured to: obtaining the priority of a second communication signal code contained in the attribute information; judging whether the priority of the second communication code is higher than the priority of a third communication code currently communicating with the electronic equipment; and if the priority of the second communication code is not higher than that of the third communication code, acquiring a response mode corresponding to the attribute information and the non-idle state as an automatic call interception request.

In a specific implementation process, the response unit 603 is further configured to: judging whether the second communication number contained in the attribute information is a crank call or not; and if the second communication code is a harassing call, judging that the priority of the second communication code is not higher than the priority of the third communication code.

In a specific implementation process, the response unit 603 is further configured to: obtaining current position information of the electronic equipment and a passing position area of the second passing signal code; judging whether the current position corresponding to the current position information is in the passing position area; and if the current position is not in the passing position area, judging that the priority of the second traffic signal code is not higher than the priority of the third traffic signal code.

In a specific implementation process, the response unit 603 is further configured to: obtaining the current time information of the electronic equipment and obtaining the passing time period of the second communication number; judging whether the current time corresponding to the current time information is contained in the passing time period; and if the current time is not included in the passing time period, judging that the priority of the second traffic signal code is not higher than the priority of the third traffic signal code.

In a specific implementation process, the response unit 603 is further configured to: obtaining a contact person group to which the second communication code belongs; judging whether the contact person group belongs to a set group or not; and if the contact person group does not belong to the set group, judging that the priority of the second communication code is not higher than the priority of the third communication code.

In a specific implementation process, the response unit 603 is further configured to: and when the response mode corresponding to the attribute information and the non-idle state is obtained and is an automatic call intercepting request, prohibiting the call request from being inserted into the current call of the electronic equipment.

In a specific implementation process, the electronic device further includes: a second prompting unit 605, configured to generate interception prompting information after the call request is prohibited from being inserted into the current call of the electronic device, and to prompt detailed information of intercepted second communication code when the electronic device is in an idle state. In a specific implementation process, the electronic device further includes: a third prompting unit 606, configured to generate or obtain feedback prompting information after the call request is prohibited from being inserted into the current call of the electronic device, where the feedback prompting information includes text information and/or voice information; a sending unit 607, configured to send the feedback prompt message to the calling electronic device, so as to prompt that the electronic device is temporarily unable to answer the call. It should be noted that, the electronic device provided in the embodiment of the present application is a virtual apparatus of the method for responding to a call request provided in the first embodiment, and through the detailed description of the first embodiment, a person skilled in the art can clearly know a specific implementation process of the electronic device provided in the present embodiment, and for the sake of brevity of the description, a description is not repeated here.

The method comprises the steps of obtaining the current communication state of the electronic equipment and the attribute information of calling electronic equipment initiating a call request, obtaining a corresponding response mode according to the current communication state of the electronic equipment and the attribute information of the calling electronic equipment, responding to the call request according to the corresponding response mode, avoiding inserting all call requests into the current communication, solving the technical problem that the electronic equipment wastes user time in the process of processing call services in the prior art, and reducing the waste of the user time.

Example four

Referring to fig. 7, an embodiment of the present application provides a server, including:

the monitoring module 701 monitors the current communication state of the first electronic device;

when the communication state is a non-idle state, the monitoring module 702 monitors a call request, which is initiated by a second electronic device to the server, for calling with the first electronic device, and obtains attribute information of the second electronic device;

a response module 703, configured to obtain a response mode corresponding to the attribute information and the non-idle state, and respond to the call request according to the response mode.

In a specific implementation process, the non-idle state specifically is: a dial state or a talk state. The response mode specifically includes: receiving the call request and automatically intercepting the call request.

In a specific implementation process, when the obtained communication state is the dialing state, the response module 703 is configured to: judging whether a second communication number contained in the attribute information is the same as a first communication number dialed by the first electronic equipment or not; if the second communication number is the same as the first communication number, acquiring a response mode corresponding to the attribute information and the dialing state as a combined call request; and combining the call requests initiated by the first electronic equipment and the second electronic equipment, and establishing call connection between the first electronic equipment and the second electronic equipment.

In a specific implementation process, the server further includes: a first prompting module 704, configured to prompt a user that a call is incoming, whether dialing is suspended, and the call request is answered when the second communication number is different from the first communication number; or, the priority used for judging the said second communication number is higher than the priority of the first communication number; if yes, terminating the dialing of the first communication number and receiving the call request of the second communication number; if not, continuing to dial the first communication number and intercepting the call request of the second communication number.

In a specific implementation process, when the obtained communication state is the dialing state and call requests initiated by at least two second electronic devices are obtained, the response module 703 is further configured to: judging whether a first communication number dialed by the first electronic equipment belongs to the same group or not; if the first electronic equipment belongs to the same group, generating and sending a first prompt to the first electronic equipment, wherein the first prompt is used for prompting whether at least two second communication numbers corresponding to the at least two second electronic equipment are calling in and whether a telephone conference needs to be established or not; and responding to the feedback information for establishing the teleconference, which is sent by the first electronic equipment, establishing the teleconference and adding the at least two second electronic equipment into the teleconference.

In a specific implementation process, the response module 703 is further configured to: when the obtained communication state is the call state, obtaining the priority of a second communication number contained in the attribute information; judging whether the priority of the second communication code is higher than the priority of a third communication code which is currently communicated with the first electronic equipment; and if the priority of the second communication code is not higher than that of the third communication code, acquiring a response mode corresponding to the attribute information and the non-idle state as an automatic call interception request.

In a specific implementation process, the response module 703 is further configured to: judging whether the second communication number contained in the attribute information is a crank call or not; and if the second communication code is a harassing call, judging that the priority of the second communication code is not higher than the priority of the third communication code.

In a specific implementation process, the response module 703 is further configured to: obtaining current position information of the first electronic equipment and a passing position area of the second passing signal code; judging whether the current position corresponding to the current position information is in the passing position area; and if the current position is not in the passing position area, judging that the priority of the second traffic signal code is not higher than the priority of the third traffic signal code.

In a specific implementation process, the response module 703 is further configured to: obtaining the current time information of the first electronic equipment and obtaining the passing time period of the second communication number; judging whether the current time corresponding to the current time information is contained in the passing time period; and if the current time is not included in the passing time period, judging that the priority of the second traffic signal code is not higher than the priority of the third traffic signal code.

In a specific implementation process, the response module 703 is further configured to: obtaining a contact person group to which the second communication code belongs; judging whether the contact person group belongs to a set group or not; and if the contact person group does not belong to the set group, judging that the priority of the second communication code is not higher than the priority of the third communication code.

In a specific implementation process, the response module 703 is further configured to: and when the response mode corresponding to the attribute information and the non-idle state is obtained and is an automatic call interception request, prohibiting the call request from being inserted into the current call of the first electronic equipment.

In a specific implementation process, the server further includes: a second prompting module 705, configured to generate interception prompting information after prohibiting the call request from being inserted into the current call of the first electronic device, and prompt detailed information that the second communication code is intercepted when the first electronic device is in an idle state.

In a specific implementation process, the server further includes: a third prompting module 706, configured to generate or obtain feedback prompting information after the call request is prohibited from being inserted into the current call of the first electronic device, where the feedback prompting information includes text information and/or voice information; and a sending module 707, configured to send the feedback prompt information to the second electronic device, so as to prompt that the first electronic device cannot answer a call temporarily.

It should be noted that, the server provided in the embodiment of the present application is a virtual device of the method for responding to a call request provided in the second embodiment, and through the detailed description of the foregoing embodiment, a person skilled in the art can clearly know a specific implementation process of the server provided in the present embodiment, and for the sake of brevity of the description, a description is not repeated here. Through one or more technical schemes in the embodiment of the application, the following technical effects can be realized:

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.

It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.

Claims

1. A method for responding to a call request is applied to a first electronic device, and is characterized in that the method comprises the following steps:

monitoring the current communication state of the first electronic equipment;

obtaining a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode, specifically comprising: when the obtained communication state is a dialing state and call requests initiated by at least two second electronic devices are obtained, judging whether at least two second communication numbers corresponding to the at least two second electronic devices and a first communication number dialed by the first electronic device belong to the same group; if the users belong to the same group, prompting the users whether to establish a teleconference; and responding to the confirmation operation of the user for establishing the teleconference, establishing the teleconference and adding the at least two second electronic devices into the teleconference.

2. The method according to claim 1, wherein the non-idle state is in particular: a dial state or a talk state.

3. The method according to claim 1, wherein the answering mode specifically comprises:

receiving the call request and automatically intercepting the call request.

4. The method of claim 2, wherein when the obtained communication state is the dialing state, the obtaining a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode comprises:

5. The method according to claim 4, wherein the merging of the call requests initiated by the first electronic device and the second electronic device establishes a call connection between the first electronic device and the second electronic device, specifically:

6. The method of claim 4, wherein when the second communication code is not the same as the first communication code, the method further comprises:

prompting the user that a call is coming, whether dialing is suspended and the call request is answered; or

7. The method according to claim 2, wherein when the obtained communication state is the call state, the obtaining a response mode corresponding to the attribute information and the non-idle state specifically includes:

8. The method of claim 7, wherein the determining whether the priority of the second communication code is higher than the priority of the third communication code currently communicating with the first electronic device comprises:

judging whether the second communication number contained in the attribute information is a crank call or not;

9. The method of claim 7, wherein the determining whether the priority of the second communication code is higher than the priority of the third communication code currently communicating with the first electronic device comprises:

10. The method of claim 7, wherein the determining whether the priority of the second communication code is higher than the priority of the third communication code currently communicating with the first electronic device comprises:

11. The method of claim 7, wherein the determining whether the priority of the second communication code is higher than the priority of the third communication code currently communicating with the first electronic device comprises:

judging whether the contact person group belongs to a set group or not;

12. The method according to any one of claims 7 to 11, wherein when obtaining a response mode corresponding to the attribute information and the non-idle state is an automatic call interception request, the responding to the call request according to the response mode specifically includes:

13. The method of claim 12, wherein after said prohibiting the call request from being inserted into a current call of the first electronic device, the method further comprises:

14. The method of claim 12, wherein after said prohibiting the call request from being inserted into a current call of the first electronic device, the method further comprises:

15. A method for responding to a call request, which is applied to a server, is characterized in that the method comprises the following steps:

monitoring the current communication state of the first electronic equipment;

obtaining a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode, specifically comprising: when the obtained communication state is a dialing state and call requests initiated by at least two second electronic devices are obtained, judging whether at least two second communication numbers corresponding to the at least two second electronic devices and a first communication number dialed by the first electronic device belong to the same group; if the first electronic equipment belongs to the same group, generating and sending a first prompt to the first electronic equipment, wherein the first prompt is used for prompting whether at least two second communication numbers corresponding to the at least two second electronic equipment are calling in and whether a telephone conference needs to be established or not; and responding to the feedback information for establishing the teleconference, which is sent by the first electronic equipment, establishing the teleconference and adding the at least two second electronic equipment into the teleconference.

16. The method according to claim 15, wherein the non-idle state is specifically: a dial state or a talk state.

17. The method according to claim 15, wherein the answering mode specifically comprises:

receiving the call request and automatically intercepting the call request.

18. The method of claim 15, wherein when the obtained communication state is the dialing state, the obtaining a response mode corresponding to the attribute information and the non-idle state, and responding to the call request according to the response mode comprises:

19. The method of claim 18, wherein when the second communication code is not the same as the first communication code, the method further comprises:

20. The method according to claim 16, wherein when the obtained communication status is the call status, the obtaining a response mode corresponding to the attribute information and the non-idle status specifically includes:

21. The method according to claim 20, wherein when obtaining the response mode corresponding to the attribute information and the non-idle state is automatically intercepting a call request, the responding to the call request according to the response mode specifically comprises:

22. An electronic device, characterized in that the electronic device comprises:

a response unit, configured to obtain a response mode corresponding to the attribute information and the non-idle state, and respond to the call request according to the response mode, where the response unit specifically includes: when the obtained communication state is a dialing state and a call request initiated by at least two calling electronic devices is obtained, judging whether at least two second communication numbers corresponding to the at least two calling electronic devices and a first communication number dialed by the electronic devices belong to the same group; if the users belong to the same group, prompting the users whether to establish a teleconference; and responding to the confirmation operation of the user for establishing the telephone conference, establishing the telephone conference and adding the at least two calling electronic devices into the telephone conference.

23. The electronic device according to claim 22, wherein the non-idle state is in particular: a dialing status or a call status; the response mode comprises the following steps: receiving the call request and automatically intercepting the call request.

24. The electronic device of claim 23, wherein when the obtained communication state is the dialing state, the response unit is to:

25. The electronic device of claim 24, wherein the response unit is further to:

when the call requests initiated by the electronic equipment and the calling electronic equipment are combined, stopping dialing the first communication number, and receiving the call requests to establish call connection between the electronic equipment and the calling electronic equipment; or

26. The electronic device of claim 23, wherein when the second communication code is not the same as the first communication code, the electronic device further comprises:

the first prompting unit is used for prompting a user that a call comes, whether dialing is suspended or not and answering the call request; or, the priority used for judging the said second communication number is higher than the priority of the first communication number; if yes, terminating the dialing of the first communication number and receiving the call request of the second communication number; if not, continuing to dial the first communication number and intercepting the call request of the second communication number.

27. The electronic device of claim 23, wherein when the obtained communication status is the talk status, the response unit is further configured to:

28. The electronic device of any of claims 22-27, wherein the response unit is further configured to:

and when the response mode corresponding to the attribute information and the non-idle state is obtained and is an automatic call intercepting request, prohibiting the call request from being inserted into the current call of the electronic equipment.