CN101005652A - Group calling method and device - Google Patents
Group calling method and device Download PDFInfo
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- CN101005652A CN101005652A CN 200710063179 CN200710063179A CN101005652A CN 101005652 A CN101005652 A CN 101005652A CN 200710063179 CN200710063179 CN 200710063179 CN 200710063179 A CN200710063179 A CN 200710063179A CN 101005652 A CN101005652 A CN 101005652A
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Abstract
The method comprises: calling the called number; deciding if the call failures; if yes, initiating calls to other numbers in the number list of called side. The invention also provides an apparatus used for group calling comprising calling module and follow-on calling module.
Description
Technical field
The present invention relates to the telecommunication path field, particularly a kind of method and apparatus of group call.
Background technology
This business of telephone address has obtained using widely at present, basically all middle and high end phones all are equipped with the different address book of function, the user can be by the telephone number information of inquiring user in address book, and after inquiring, directly the click-to-dial key can be initiated call, and the degree of recognition of user session machine address book function directly has influence on client's satisfaction.
In enterprise, leading body at a higher level often occurs and inquire the progress of a certain concrete work to the subordinate, perhaps the personnel of a department inquire some technical problems to other department.In this case, it is concrete a certain individual that telephone called side does not limit, so long as a member in the department just can, and for some rates that disseat than higher post, for example sell the post, the situation of ring unanswered's phone will often occur, this has brought very big trouble to the calling party.Fig. 1 has provided a kind of typical user and has used the address book function to realize the process schematic diagram of calling out, the user initiates one query by user operation unit to the address book unit, the address book unit returns Query Result to the user, user inquiring is behind needed telephone number, and the indicating call control unit is initiated to the calling of assigned number.But this call model user once can only be initiated to the calling of a number, if call failure, other number in the manual basis of inquire address once more of user's needs, and then make a call, use to the user like this and brought great inconvenience.
Summary of the invention
In order to solve when telephone called side does not limit is concrete some man-hours, uses address book to call out the problem that makes troubles sometimes, and the embodiment of the invention has proposed a kind of method of group call, and described method comprises:
Call out called number;
Judge to call out whether fail, if call failure, other number under described called number in the list of numbers makes a call.
The embodiment of the invention provides a kind of device of group call, and described device comprises calling module and follow-on calling module;
Described calling module is used to call out called number, and will call out the result and send to described follow-on calling module;
Described follow-on calling module is used to receive the calling result that described calling module sends, and receive call failure as a result the time, other number under the called number that described calling module is called out in the list of numbers continues to make a call.
The beneficial effect of the embodiment of the invention: because the embodiment of the invention is passed through the calling of the method realization of group call to the user, so when a certain user of calling fails, can automatically call out other users in the affiliated group of this user, improve calling ratio of success so widely, also improved the efficient that the user calls simultaneously.
Description of drawings
Fig. 1 is the principle schematic that user terminal is realized calling in the prior art by address book;
Fig. 2 is embodiment of the invention user terminal is realized calling by the method for group call a principle schematic;
Fig. 3 is first kind of user terminal of the embodiment of the invention realized calling by the method for group call a flow chart;
Fig. 4 is second kind of user terminal of the embodiment of the invention realized calling by the method for group call a flow chart;
Fig. 5 is the third user terminal of the embodiment of the invention is realized calling by the method for group call a flow chart;
Fig. 6 is embodiment of the invention switch is realized calling by the method for group call a principle schematic;
Fig. 7 is embodiment of the invention switch is realized calling by the method for group call a flow chart;
Fig. 8 is the structure chart of the device of embodiment of the invention group call.
Embodiment
The invention will be further described below in conjunction with the drawings and specific embodiments, but not as a limitation of the invention.
Embodiment 1
Referring to Fig. 2, present embodiment discloses a kind of method of group call, this method is by increasing an automatic calling unit on user terminal, this unit of station address can return a plurality of numbers to the user, user operation unit is when making a call, these a plurality of numbers have been sent to automatic calling unit together, these a plurality of numbers have been called out by automatic calling unit.Specifically may further comprise the steps, referring to Fig. 3:
Step 101: the user finds the Subscriber Number that will call out by user operation unit in the address book unit, and selects this Subscriber Number.
Step 102: the address book unit becomes a list of numbers with the number relevant with this Subscriber Number according to the certain strategy permutation and combination, and this Subscriber Number and corresponding list of numbers are returned to user operation unit.
The strategy of the combination of list of numbers is: will be placed in the same list of numbers with the telephone number that called number belongs to same group.For example this cohort can be a certain department or a certain project, and the arrangement principle of number can be position height, surname sequential scheduling principle in each sets of numbers tabulation, but is not limited to these principles.
Step 103: user operation unit sends to automatic calling unit with called number and list of numbers, indicates it to make a call simultaneously.
Step 104: automatic calling unit controlling call control unit is called out.
Automatic calling unit is at first called out called number, judges whether calling is successful, if then execution in step 105, otherwise execution in step 106.In addition, automatic calling unit can also check numbers the tabulation in any number at first make a call.
Step 105: set up conversation and connect.
Step 106: automatic calling unit controlling call control unit, according to the calling of the number in the tabulation of initiating to check numbers of specific call strategy, all numbers in calling finishes list of numbers.
Wherein, call policy can make a call successively for the sequencing according to number permutation in the list of numbers, after calling out called subscriber's failure, automatic calling unit obtains the next number in related personnel's list of numbers automatically, the controlling call control unit continues to make a call, all numbers in calling finishes list of numbers.
In above-mentioned steps, judge and call out whether two kinds of methods are successfully arranged:
1. in the automatic calling unit of terminal, timer is set, in the time threshold of timer, replys, then think access success, do not reply, then think call failure if the user receives if the user has received.
2. adopt the Timing Processing of switch, in the time threshold of the timer of switch, reply, then think access success, do not reply if switch is received, then the informing user terminal call failure if switch has been received.
In the process that number in the tabulation of checking numbers is called out, user operation unit can be controlled the calling procedure of automatic calling unit, for example user operation unit can be ended the calling of automatic calling unit, also can allow automatic calling unit forward assigned number to and call out, and automatic calling unit to feed back its state information to user operation unit.
Embodiment 2
In embodiment 1, by execution in step 101-103, make automatic calling unit obtain called number and reach the list of numbers that belongs to same cohort with this number, call out called number then, if call failure then continues the number in the call number tabulation.In actual applications, also can call out called number earlier, obtain list of numbers then.Concrete steps are as follows, referring to Fig. 2 and 4:
Step 201: the user finds the Subscriber Number that will call out by user operation unit in the address book unit, selects and call out this Subscriber Number.
Step 202: the address book unit becomes a list of numbers with the number relevant with this Subscriber Number according to the certain strategy permutation and combination, and this list of numbers is returned to user operation unit.
The strategy of the combination of list of numbers is: will be placed in the same list of numbers with the telephone number that called number belongs to same group.For example this cohort can be a certain department or a certain project, and the arrangement principle of number can be position height, surname sequential scheduling principle in each sets of numbers tabulation, but is not limited to these principles.
Step 203: whether automatic calling unit is at first judged the calling of called number successful, if then execution in step 206, otherwise execution in step 204.
Step 204: user operation unit sends to automatic calling unit with list of numbers, indicates it to make a call simultaneously.
Step 205: automatic calling unit controlling call control unit, according to the calling of the number in the tabulation of initiating to check numbers of specific call strategy, all numbers in calling finishes list of numbers.
Wherein, call policy can make a call successively for the sequencing according to number permutation in the list of numbers, after calling out called subscriber's failure, automatic calling unit obtains the next number in related personnel's list of numbers automatically, the controlling call control unit continues to make a call, all numbers in calling finishes list of numbers.
Step 206: set up conversation and connect.
In above-mentioned steps, judge and call out whether two kinds of methods are successfully arranged:
1. in the automatic calling unit of terminal, timer is set, in the time threshold of timer, replys, then think access success, do not reply, then think call failure if the user receives if the user has received.
2. adopt the Timing Processing of switch, in the time threshold of the timer of switch, reply, then think access success, do not reply if switch is received, then the informing user terminal call failure if switch has been received.
In the process that number in the tabulation of checking numbers is called out, user operation unit can be controlled the calling procedure of automatic calling unit, for example user operation unit can be ended the calling of automatic calling unit, also can allow automatic calling unit forward assigned number to and call out, and automatic calling unit to feed back its state information to user operation unit.
Embodiment 3
Whether embodiment 2 calls out the called subscriber earlier, obtains list of numbers then, judge to call out again and fail, if call failure then continues the number in the call number tabulation.In actual applications, can also after calling out the called subscriber, judge to call out whether fail earlier, if call failure then obtains list of numbers, and the number in the tabulation of continuation call number.Concrete steps are as follows, referring to Fig. 2 and Fig. 5:
Step 301: the user finds the Subscriber Number that will call out by user operation unit in the address book unit, selects and call out this Subscriber Number.
Step 302: whether automatic calling unit is at first judged the calling of called number successful, if then execution in step 306, otherwise execution in step 303.
Step 303: the address book unit becomes a list of numbers with the number relevant with this Subscriber Number according to the certain strategy permutation and combination, and this list of numbers is returned to user operation unit.
The strategy of the combination of list of numbers is: will be placed in the same list of numbers with the telephone number that called number belongs to same group.For example this cohort can be a certain department or a certain project, and the arrangement principle of number can be position height, surname sequential scheduling principle in each sets of numbers tabulation, but is not limited to these principles.
Step 304: user operation unit sends to automatic calling unit with list of numbers, indicates it to make a call simultaneously.
Step 305: automatic calling unit controlling call control unit, according to the calling of the number in the tabulation of initiating to check numbers of specific call strategy, all numbers in calling finishes list of numbers.
Wherein, call policy can make a call successively for the sequencing according to number permutation in the list of numbers, after calling out called subscriber's failure, automatic calling unit obtains the next number in related personnel's list of numbers automatically, the controlling call control unit continues to make a call, all numbers in calling finishes list of numbers.
Step 306: set up conversation and connect.
In above-mentioned steps, judge and call out whether two kinds of methods are successfully arranged:
1. in the automatic calling unit of terminal, timer is set, in the time threshold of timer, replys, then think access success, do not reply, then think call failure if the user receives if the user has received.
2. adopt the Timing Processing of switch, in the time threshold of the timer of switch, reply, then think access success, do not reply if switch is received, then the informing user terminal call failure if switch has been received.
In the process that number in the tabulation of checking numbers is called out, user operation unit can be controlled the calling procedure of automatic calling unit, for example user operation unit can be ended the calling of automatic calling unit, also can allow automatic calling unit forward assigned number to and call out, and automatic calling unit to feed back its state information to user operation unit.
Adopt the technical scheme of embodiment 1,2 and 3 to improve the success rate of customer call widely, also improved the efficient that the user calls simultaneously.
Above list of numbers among three embodiment be respectively before calling out called number, call out after the called number failure and calling called number process in formed, in actual applications, list of numbers can also just be present in the terminal in advance, after to the called number call failure, can directly make a call all numbers in calling finishes list of numbers to the number in the list of numbers that is pre-existing in the terminal.
Embodiment 4
The embodiment of the invention can also realize on telecommunications switch except can realize the method for group call at user terminal.This business of configuration address on the service server of telecommunications switch, and in the address book business, realize group service, when the some users of customer call, switch at first is initiated to this user's calling, if call failure, then other users in the list of numbers make a call under this user, and the mode that makes a call can be called out for sequence call or with shake, when access success, in replying, called number is sent to the calling party at last.
Adopt technique scheme to realize the method for group call, specifically may further comprise the steps, referring to Fig. 6 and Fig. 7:
Step 401: terminal use A is by number 1234 calling party B.
Step 402: switch is by normal flow calling party B.
Step 403: switch is found calling party B failure.
Step 404: inquire about other member's numbers in the affiliated group of user B in the address book module in the switch, and form list of numbers according to the principle of certain combined strategy.
The strategy of the combination of list of numbers is: will be placed in the same list of numbers with the telephone number that called number belongs to same group.For example this cohort can be a certain department or a certain project, and the arrangement principle of number can be position height, surname sequential scheduling principle in each sets of numbers tabulation, but is not limited to these principles.
Step 405: the call policy of user B in the customer service module in the inquiry switch, and the number of checking numbers in tabulating according to call policy makes a call.
Wherein, call policy can be initiated sequence call or shake calling together for the number of the tabulation of checking numbers.For the situation of sequence call, after calling out called subscriber's failure, the next number controlling call control unit that automatic calling unit obtains in related personnel's list of numbers automatically makes a call all numbers in calling finishes list of numbers.For the situation of calling out with shake, after calling out called subscriber's failure, automatic calling unit controlling call control unit all numbers in list of numbers make a call simultaneously, are selected to return to the user callee's number by switch.。
Step 406: switch receives after the replying of purpose side, and the number of purpose side is returned to user A.
Step 407: user A sets up the medium conversation with this purpose side and is connected.
Adopt the technical scheme of present embodiment not need user terminal is carried out any modification, all functions realize all finishing in switch, have reduced widely and have promoted the workload that the embodiment of the invention is brought.
Present embodiment is combined into a list of numbers with the number permutation relevant with called number after the failure of calling of switchboard called number, the number of initiating again to check numbers in tabulating makes a call.In addition, can also after the calling of switchboard called number number permutation relevant with called number be combined into a list of numbers, after call failure, the number in the tabulation of checking numbers again makes a call.Adopt this scheme to realize that the method and the present embodiment of group call are basic identical, just with step 403 and step 403 switch, and other step is constant, here no longer narration.
List of numbers among the embodiment 4 forms after switch finds to call out the called number failure, in actual applications, list of numbers can also just be present in the switch in advance, after to the called number call failure, switch can directly make a call to the number in the already present list of numbers in its inside, all numbers in calling finishes list of numbers.
Referring to Fig. 8, the embodiment of the invention provides a kind of device of group call, and device comprises calling module and follow-on calling module;
Calling module is used to call out called number, and will call out the result and send to follow-on calling module;
Follow-on calling module is used for the calling result that the receipt of call module sends, and receive call failure as a result the time, other number under the called number that calling module is called out in the list of numbers continues to make a call.
Follow-on calling module comprises list of numbers unit and automatic calling unit;
The number permutation of group is combined into a list of numbers under the called number that the list of numbers unit is used for calling out with calling module, and this list of numbers is sent to automatic calling unit;
Calling module will be called out the result and send to automatic calling unit;
Automatic calling unit is used for the list of numbers that calling result that the receipt of call module sends and list of numbers unit send, and receive call failure as a result the time, make a call according to the number of the strategy that sets in advance in the list of numbers that trend is received.
Follow-on calling module comprises list of numbers unit and automatic calling unit;
Calling module will be called out the result and send to the list of numbers unit;
The list of numbers unit is used for the calling result that the receipt of call module sends, if receive the result of call failure, number permutation under the called number that will call out with calling module in the group is combined into a list of numbers, and this list of numbers is sent to automatic calling unit;
Automatic calling unit is used for the list of numbers that the receiving number list cell sends, and makes a call according to the number of the strategy that sets in advance in the trend list of numbers.
Follow-on calling module comprises list of numbers unit and automatic calling unit;
Calling module will be called out the result and send to automatic calling unit;
The number permutation of group is combined into a list of numbers under the called number that the list of numbers unit is used for calling out with calling module, and this list of numbers is sent to automatic calling unit;
Automatic calling unit is used for the list of numbers that calling result that the receipt of call module sends and list of numbers unit send, and receive call failure as a result the time, make a call according to the number of the strategy that sets in advance in the list of numbers that trend is received.
Calling module also comprises timer, and the time of calling out called number when calling module sends the calling result of call failure above after the threshold value of timer to follow-on calling module.
Automatic calling unit also comprises timer, and after the time of the number in the tabulation of automatic calling unit call number surpassed the threshold value of timer, the next number of automatic calling unit in list of numbers made a call.
Above-described embodiment is a more preferably embodiment of the present invention, and common variation that those skilled in the art carries out in the technical solution of the present invention scope and replacement all should be included in protection scope of the present invention.
Claims (14)
1. the method for a group call is characterized in that, described method comprises:
Call out called number;
Judge to call out whether fail, if call failure, other number under described called number in the list of numbers makes a call.
2. the method for group call as claimed in claim 1 is characterized in that, described method is specifically carried out following steps:
Other number permutation in described called number and the affiliated group thereof is combined into a list of numbers;
Call out described called number;
Judge to call out whether fail, if call failure makes a call according to the strategy that sets in advance other number in the described list of numbers of trend.
3. the method for group call as claimed in claim 1 is characterized in that, described method is specifically carried out following steps:
Call out described called number;
Judge to call out whether fail, if call failure is combined into a list of numbers with other number permutation in the group under the described called number;
Make a call according to the number of the strategy that sets in advance in the described list of numbers of trend.
4. the method for group call as claimed in claim 1 is characterized in that, described method is specifically carried out following steps:
Call out described called number;
Other number permutation in the group under the described called number is combined into a list of numbers;
Judge to call out whether fail, if call failure makes a call according to the number of the strategy that sets in advance in the described list of numbers of trend.
5. as the method for any described group call of claim among the claim 2-4, it is characterized in that, the number of the strategy that described basis sets in advance in the described list of numbers of trend makes a call and specifically comprise: the sequencing of number permutation makes a call successively in according to described list of numbers, and is initiated to the calling of next number behind call failure.
6. as the method for any described group call of claim among the claim 2-4, it is characterized in that the number in described list of numbers makes a call and also comprises: suspended call or forward assigned number to and call out.
7. as the method for any described group call of claim among the claim 2-4, it is characterized in that, number in described list of numbers makes a call and also comprises: after switch is received replying of the pairing purpose side of number in the described list of numbers, the number of purpose side is returned to the calling party.
8. as the method for any described group call of claim among the claim 1-4, it is characterized in that judgement is called out whether to fail and specifically comprised: timer is set, if surpass the threshold value of described timer, then call failure call time.
9. the device of a group call is characterized in that, described device comprises calling module and follow-on calling module;
Described calling module is used to call out called number, and will call out the result and send to described follow-on calling module;
Described follow-on calling module is used to receive the calling result that described calling module sends, and receive call failure as a result the time, other number under the called number that described calling module is called out in the list of numbers continues to make a call.
10. the device of group call as claimed in claim 9 is characterized in that, described follow-on calling module comprises list of numbers unit and automatic calling unit;
The number permutation of group is combined into a list of numbers under the called number that described list of numbers unit is used for calling out with described calling module, and this list of numbers is sent to described automatic calling unit;
Described calling module will be called out the result and send to described automatic calling unit;
Described automatic calling unit is used to receive the calling result of described calling module transmission and the list of numbers that described list of numbers unit sends, and receive call failure as a result the time, make a call according to the number of the strategy that sets in advance in the list of numbers that trend is received.
11. the device of group call as claimed in claim 9 is characterized in that, described follow-on calling module comprises list of numbers unit and automatic calling unit;
Described calling module will be called out the result and send to described list of numbers unit;
Described list of numbers unit is used to receive the calling result that described calling module sends, if receive the result of call failure, number permutation under the called number that will call out with described calling module in the group is combined into a list of numbers, and this list of numbers is sent to described automatic calling unit;
Described automatic calling unit is used to receive the list of numbers that described list of numbers unit sends, and makes a call according to the number of the strategy that sets in advance in the trend list of numbers.
12. the device of group call as claimed in claim 9 is characterized in that, described follow-on calling module comprises list of numbers unit and automatic calling unit;
Described calling module will be called out the result and send to described automatic calling unit;
The number permutation of group is combined into a list of numbers under the called number that described list of numbers unit is used for calling out with described calling module, and this list of numbers is sent to described automatic calling unit;
Described automatic calling unit is used to receive the calling result of described calling module transmission and the list of numbers that described list of numbers unit sends, and receive call failure as a result the time, make a call according to the number of the strategy that sets in advance in the list of numbers that trend is received.
13. the device of group call as claimed in claim 9, it is characterized in that, described calling module also comprises timer, and the time of calling out called number when described calling module sends the calling result of call failure above after the threshold value of timer to described follow-on calling module.
14. device as any described group call of claim among the claim 10-12, it is characterized in that, described automatic calling unit also comprises timer, after the time of the number in the described automatic calling unit call number tabulation surpassed the threshold value of timer, the next number of described automatic calling unit in list of numbers made a call.
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| Application Number | Priority Date | Filing Date | Title |
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| CN 200710063179 CN101005652A (en) | 2007-01-30 | 2007-01-30 | Group calling method and device |
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| CN 200710063179 CN101005652A (en) | 2007-01-30 | 2007-01-30 | Group calling method and device |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102244700A (en) * | 2011-07-25 | 2011-11-16 | 中兴通讯股份有限公司 | Method and system for realizing synchronous-ringing group-calling in click-to-dial service |
| CN102438005A (en) * | 2011-09-08 | 2012-05-02 | 中国联合网络通信集团有限公司 | Method, device and system for processing click-to-dial service |
| CN103384296A (en) * | 2013-06-05 | 2013-11-06 | 上海斐讯数据通信技术有限公司 | Dialing system and dialing method |
| US8817697B2 (en) | 2008-06-05 | 2014-08-26 | Qualcomm Incorporated | System and method for minimizing call setup latency in a group communication among wireless communication devices |
-
2007
- 2007-01-30 CN CN 200710063179 patent/CN101005652A/en active Pending
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8817697B2 (en) | 2008-06-05 | 2014-08-26 | Qualcomm Incorporated | System and method for minimizing call setup latency in a group communication among wireless communication devices |
| CN102057696B (en) * | 2008-06-05 | 2015-09-09 | 高通股份有限公司 | For making the calling in the group communication between radio communication device, the system and method that the stand-by period minimizes is set |
| CN102244700A (en) * | 2011-07-25 | 2011-11-16 | 中兴通讯股份有限公司 | Method and system for realizing synchronous-ringing group-calling in click-to-dial service |
| CN102438005A (en) * | 2011-09-08 | 2012-05-02 | 中国联合网络通信集团有限公司 | Method, device and system for processing click-to-dial service |
| CN103384296A (en) * | 2013-06-05 | 2013-11-06 | 上海斐讯数据通信技术有限公司 | Dialing system and dialing method |
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